Humiliation and Its Relationship To Embarrassment and Shame PDF
Humiliation and Its Relationship To Embarrassment and Shame PDF
Humiliation and Its Relationship To Embarrassment and Shame PDF
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1-1-2009
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Pulham, Danielle Jean, "Humiliation and its Relationship to Embarrassment and Shame" (2009). Electronic
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HUMILIATION AND ITS RELATIONSHIP TO EMBARRASSMENT AND SHAME
__________
A Dissertation
Presented to
University of Denver
__________
In Partial Fulfillment
Doctor of Philosophy
__________
by
Danielle J. Pulham
August 2009
ABSTRACT
cognitive correlates of this emotion. Since norm violations may often elicit this emotion,
attributions of blame and perceived devaluation of the self from others were investigated
as possible cognitions that may both link and distinguish this emotion from close emotion
Participants were presented with vignettes that described a social versus moral
norm violation. Blame for the event was manipulated by varying who/what caused the
norm violation. Perceived devaluation was manipulated by varying what the observing
audience knew about the cause of the norm violation. Participants were asked to rate the
their relationship to self-blame and perceived devaluation. All three emotions were
reported as more likely for self-caused norm violations than other-caused and accidental
humiliation and embarrassment were reported to be more likely when the audience did
not know the cause (higher likelihood of perceived devaluation) than when the audience
knew the cause (lower likelihood of perceived devaluation). Additional support for a link
ii
with perceived devaluation was revealed by humiliation and shame being rated higher for
likelihood only when the norm violation was self-caused. In addition, humiliation was
the only of the three emotions related to both audience knowledge of the event cause and
type of norm violation. These results suggest that a relationship with self-blame may be
most meaningful for shame, while a relationship with perceived devaluation may be most
Overall, the similarities observed among these emotions suggest that humiliation
may be appropriately placed alongside embarrassment and shame within the same
emotion family. Moreover, the observed differences indicate that, while sharing some
iii
Table of Contents
Introduction ......................................................................................................................... 1
What Have We Learned from Recent Empirical Investigations into Humiliation? ....... 2
What’s missing in Our Empirical Investigations into Humiliation? ............................... 3
Goals of the Current Study ............................................................................................. 8
Norm Violations.............................................................................................................. 9
Blame Attributed to the Self or Others ......................................................................... 11
Perceived Devaluation of the Self by Others ................................................................ 20
Social and Moral Norm Violations ............................................................................... 29
Study Overview ............................................................................................................ 34
Method .............................................................................................................................. 35
Participants .................................................................................................................... 35
Design ........................................................................................................................... 35
Materials ....................................................................................................................... 36
Procedure ...................................................................................................................... 42
Results ............................................................................................................................... 45
Preliminary Analyses .................................................................................................... 45
Blame to the Self and Others ........................................................................................ 47
Perceived Devaluation of the Self by Others ................................................................ 49
Humiliation, Embarrassment, and Shame ..................................................................... 57
Discussion ......................................................................................................................... 70
Humiliation is Similar to Embarrassment and Shame .................................................. 70
Humiliation is Distinct from Embarrassment and Shame............................................. 75
Understanding the Similarities between Humiliation, Embarrassment, and Shame .... 77
Understanding the Differences between Humiliation, Embarrassment, and Shame .... 80
Summary and Conclusion ............................................................................................. 83
Limitations and Directions for Future Study ................................................................ 84
References ......................................................................................................................... 92
iv
Introduction
shame, guilt and embarrassment, has been steadily increasing over the past two decades,
the emotion of humiliation remains largely unexplored. This is surprising given that
the experience of humiliation (Harter, Kiang, Whitesell, & Anderson, 2003a; Leary,
Kowalski, Smith, & Phillips, 2003). Indeed, several media accounts have described the
shooters as individuals who were taunted and humiliated by other students on a daily
basis (Chua-eoan & Monroe, 1997; Cornell, 1999, May 13; Gibbs, Roche, Goldstein,
potentially humiliating events in the form of bullying, teasing, and ostracism, can lead to
aggressive behavior (Batsche & Knoff, 1994; Dupper & Meyer-Adams, 2002; Harter,
Baumeister, Tice, & Stucke, 2001; Waas, 1987). There is also evidence suggesting that
humiliating experiences may result in negative consequences for the self, including
(Brown & Harris, 1978; Elison & Harter, 2004a, 2004b; Farmer & McGuffin, 2003;
Harter et al., 2003a). Thus, humiliation may be an unpleasant emotional experience, both
1
for the victim and others who may become the target of the victim’s desire for revenge or
retaliation. Given the potential for humiliation to be associated with such negative and
To date, there are but a handful of empirical studies that have attempted to
directly explore the emotion of humiliation (see Elison & Harter, 2007 for review).
Although limited in number, these studies have been valuable in enhancing our
humiliation suggests that the emotion may be more likely to be experienced when one is
publicly demeaned, mocked, or harassed by individuals with hostile intent (Elison &
Harter, 2004a, 2004b; Harter et al., 2003b; Jackson, 2000; Pulham & Harter, 2005).
Moreover, studies have also found that the presence of observing others may be a critical
element in the experience of humiliation (Elison & Harter, 2004a, 2004b; Harter et al.,
Studies also suggest that the experience of humiliation may often involve a
correlates, humiliation has been found to be accompanied by: (a) heightened concern
over evaluations from others, (b) negative self-appraisals, both by the self and others, (c)
self-concept congruence (e.g., when one’s clumsy behavior is seen as consistent with
one’s perception of the self as a klutz), (d) beliefs that one has been received unfair or
2
undeserved treatment from others, (e) excessive rumination about the humiliating
incident, and (f) violent ideation involving the self and others (Elison & Harter, 2004a,
2004b; Harter et al., 2003a; Harter et al., 2003b; Jackson, 2000; R. H. Smith et al., 2002).
Emotional correlates have been found to include: anger (directed both at the self and
others), embarrassment, sadness, hate, and shame (Elison & Harter, 2004a, 2004b;
Fitness & Fletcher, 1993; Harter et al., 2003a; Harter et al., 2003b; Jackson, 2000; R. H.
Smith et al., 2002). Last, studies investigating behavioral correlates have found reports
revenge,” (b) escape, withdraw, or hide from others, and (c) minimize the event by
laughing it off or explaining it away (Elison & Harter, 2004a, 2004b; Harter et al., 2003a;
Harter et al., 2003b; Jackson, 2000; R. H. Smith et al., 2002). Thus, overall, humiliation
appears to be a negative emotional experience that may often be experienced at the hands
consequences.
our knowledge of this emotion is still limited and additional research is needed to
broaden our understanding of the possible situational antecedents and correlates of this
various cognitions associated with the experience of humiliation. While findings from
previous studies have been helpful in providing insight into some of the possible
3
Moreover, further work is needed to identify additional cognitions that may be related to
There are two primary reasons to focus specifically on the cognitions associated
with humiliation. First, most theories of humiliation suggest this emotion is linked to
specific cognitions. Indeed, one of the most prevalent themes in the literature on
humiliation is that this emotion involves a perceived loss of status or devaluation of the
self by others (Elison & Harter, 2007; Gilbert, 1997; Klein, 1991; Lazare, 1987; H. B.
Lewis, 1971; Stamm, 1978; Tantam, 1998). Klein (1991), for example, has stated that,
“To be humiliated is to be excluded and made less [of a person]. It involves a threat to
your personal integrity and wholeness, a dirtying of your countenance in the eyes of
others. When you’re humiliated, you become less than those who exclude you, often as if
in their eyes you do not exist at all” (p. 97). In addition to perceived devaluation, it has
also been suggested that humiliation is associated with blame attributed to others for the
is “an experience of external attack” (p. 133) and therefore involves external rather than
Other cognitions argued to be associated with humiliation include: (a) beliefs that
one has failed to live up to the expectations of others, (b) low levels of responsibility
attributed to the self, (c) negative evaluations of others, and (d) beliefs that others
perceive the self as having unattainable goals or aspirations (Gilbert, 1997; Klein, 1991;
Lazare, 1987; W. I. Miller, 1993; Silver, Conte, Miceli, & Poggi, 1986; Stamm, 1978;
Tantam, 1998). However, despite the numerous claims that humiliation is associated
4
with specific cognitions, there is little empirical evidence to support these arguments.
Thus, additional work is needed to provide empirical support for the various claims made
The second, and perhaps most important, reason to explore the cognitive
correlates of humiliation is that appraisal theories of emotion suggest that this could
provide valuable insight into the nature of this emotional experience. According to
(Arnold, 1960; Frijda, 1986, 1993; Lazarus, 1982, 1991; Ortony, Clore, & Collins, 1988;
Roseman, 1984; Scherer, 1984a; C. A. Smith & Ellsworth, 1985). At a descriptive level,
these theories argue that cognitions play a critical role in distinguishing emotions from
one another. That is, emotions are thought to be associated with specific appraisal
profiles that can be useful in identifying shared and unique characteristics among
emotions. For example, a study by Smith and Ellsworth (1985) found happiness to be
related to judgments that the situation was pleasant and that the self was responsible for
the event. In contrast, sadness was linked to judgments that the situation was unpleasant
and unavoidable. Anger and fear were both found to be associated with the belief that the
situation was unpleasant, but differed in that anger involved a fair degree of certainty
about the situation, while fear tended to be accompanied by a great deal of uncertainty
about future outcomes. Such evidence supports the idea that strong links may exist
that cognitions and emotions may also have a causal connection. Specifically, each
5
distinct emotion is thought to be elicited by a specific pattern of appraisal (Arnold, 1960;
Frijda, 1993; Roseman & Smith, 2001; Scherer, 1993). While several studies have been
cited in support of potential causal connections between appraisals and emotions, the
most frequently mentioned are those conducted by Lazarus and colleagues (Lazarus,
1966; Lazarus & Alfert, 1964; Speisman, Lazarus, Mordkoff, & Davison, 1964). In these
studies, participants were asked to watch movies showing unpleasant events while
interpreting the scene in various ways. Those encouraged to view the scene as harmful
and painful were found to experience more stress and negative emotions than those in
two other groups that were encouraged to view the scene as benign or in a more detached
intellectual manner. These results suggest that changes in cognitive appraisal may
suggested that links may exist between emotion-related cognitions and the additional
thoughts, feelings, and behavioral tendencies that may accompany emotional experiences
(Frijda, 1986, 1993; Scherer, 1984b; C. A. Smith & Ellsworth, 1987). Frijda (1993), has
elaboration of the appraisal process” (p. 317). That is, there may be a cascading effect in
which the cognitions associated with emotions may actually trigger additional thoughts
during emotional episodes. Some have also argued that additional emotions may
eliciting appraisals in response to an event (e.g., Folkman & Lazarus, 1985; C. A. Smith
& Ellsworth, 1987). Thus, it is possible that the cognitions associated with a particular
6
emotional experience could actually elicit additional emotional responses. Last, with
regard to action tendencies, Frijda (1993) has proposed that the cognitions that
accompany emotional experiences may help focus states of action readiness into specific
response tendencies. Anger, for example, may involve the readiness to remove an
obstacle or right a wrong. Additional cognitions regarding the responsible agent for the
obstacle or wrongdoing may aid in directing the action tendency toward a specific target.
Overall, then, appraisal theorists have been instrumental in suggesting that the
cognitions associated with emotions may not only distinguish emotions from one another,
but may also influence various aspects of emotional experience. Thus, with regard to
understanding the similarities and differences between humiliation and other close
emotion relatives (e.g., embarrassment and shame), as well as the additional thoughts,
specifically at exploring the cognitive correlates of this emotion may be beneficial for
two reasons. First, several theories of humiliation suggest this emotion is associated with
specific cognitions. Thus, empirical investigation focused on the cognitions related to the
experience of this emotion may be helpful in providing support for these numerous
theoretical claims. Second, appraisal theories of emotion suggest that exploring the links
between humiliation and various cognitions may be useful in (a) determining how this
emotion may be similar or different from other closely related emotions, (b) identifying
7
possible causes of humiliation, and (c) understanding the additional thoughts, feelings,
and behaviors that may often accompany this emotional experience. Therefore,
continued investigation into the cognitions associated with humiliation may aid in
humiliation and the factors that may contribute to the characteristic “flavor” of this
emotional experience.
Given that research is needed to better understand the cognitions associated with
humiliation, this study had two primary goals. First, this study aimed to extend our
cognitions related to attributions of blame for the emotion eliciting event and perceived
devaluation of the self from others. Second, this study sought to investigate how the
cognitions related to humiliation may be similar to or different from those related to other
Embarrassment and shame were of particular interest in this study because these
emotions are frequently mentioned in the psychological literature as being close relatives
of humiliation (e.g., Elison & Harter, 2007; Gruenewald, Kemeny, Aziz, & Fahey, 2004;
Scheff, 2003; R. H. Smith et al., 2002; Tangney, Miller, Flicker, & Barlow, 1996).
compared to embarrassment and shame (e.g., Gilbert, 1997; Klein, 1991; W. I. Miller,
1993; Tantam, 1998). Thus, embarrassment and shame were included in attempt to place
8
humiliation in the context of other closely related emotions and identify possible
elements that may both link and distinguish humiliation from other emotional
experiences.
Norm Violations
shame, it should first be recognized that certain types of events or behaviors elicit these
most meaningful for these particular situations. While it is commonly acknowledged that
not all unpleasant experiences elicit these emotions. For example, when someone cuts
you off in traffic, this event is likely to elicit anger, but the probability of humiliation,
embarrassment, or shame may be quite low. However, when you spill food in a busy
restaurant, this may elicit embarrassment, and potentially humiliation and shame. What
makes the second event more likely to elicit these emotions? The answer may lie in the
fact that humiliation, embarrassment, and shame are most often experienced in response
to norm violations.
In general, social norms serve as guidelines for the attributes and behaviors that
are considered acceptable or desirable for members of a particular social group. A norm
sufficiently deviate from what is valued or expected within a given group, society, or
culture (Brauer & Chekroun, 2005; Fehr & Fischbacher, 2004; Kurzban & Leary, 2001;
Sherif, 1936). Thus, in the example above, spilling food in a restaurant could be
9
considered a violation of the social rules dictating how one should behave in public
places. Individuals who are judged to be in violation of the agreed upon rules or
standards for a particular group often suffer severe social consequences in the form of
ridicule, put-downs, and ultimately rejection or isolation from the group (Bedford &
Hwang, 2003; Bierbrauer, 1992; Dickerson, Gruenewald, & Kemeny, 2004; Gilbert,
that these emotions are most often experienced in response to norm violations. This
evidence comes from studies that have looked at past or typical instances of these
into the types of events that may most often elicit these emotions. What has been
consistently found among these studies is that participant descriptions of past or typical
instances of humiliation, embarrassment, and shame most often mention events that
involve norm violations that are witnessed by others (Harter et al., 2003a; Keltner &
Buswell, 1996; R. S. Miller, 1992; R. S. Miller & Tangney, 1994; Sharkey & Stafford,
1990; Tangney, 1992). For example, Harter et al. (2003a) found that, when participants
were asked to describe typical situations that would cause most people to feel humiliated,
a majority of participants (68%) described events that involved public norm violations
(e.g., dressing inappropriately or inept social skills that elicited laughter from others).
Similarly, Keltner and Buswell (1996) found that the most frequently reported
10
antecedents of embarrassment (e.g., clumsiness, loss of body control) and shame (e.g.,
stealing, harming others) included violations of social or moral conventions. Thus, there
is evidence suggesting that humiliation, as well as embarrassment and shame, may often
be experienced when one’s deviant behavior or personal flaws are witnessed by others.
experience, this study focused on cognitions that are most likely to accompany these
emotions when experienced in response to norm violations. While it is quite possible that
the hypothesized emotion-cognition relationships may apply to other events that may
elicit these emotions, these relationships are expected to be most meaningful when the
When it comes to the specific cognitions that may be associated with the
attributions of blame, on the part of the victim of the emotional experience, may be
may be related to belief that others are to blame for the emotion eliciting event. Indeed,
several researchers and theorists have argued that humiliation is often experienced at the
hands of others (Elison & Harter, 2007; Hartling & Luchetta, 1999; Klein, 1991; Lazare,
1997; S. B. Miller, 1988; Sarphatie, 1993; Stamm, 1978). Klein (1991), for instance, has
humiliator, a victim, and a witness. Furthermore, S. B. Miller (1988) has stated that,
“humiliation implies an activity occurring between oneself and another person” (p. 44).
11
More direct claims regarding the relationship between humiliation and thoughts related to
other-blame have been made by Gilbert (1997) who has argued that humiliation is
associated with external rather than internal attributions of responsibility for a loss of
In support of this argument, the self-report studies mentioned earlier suggest that
humiliation may often be elicited in response to norm violations that are accompanied by
laughter and derogatory comments from the observing others (Elison & Harter, 2004a,
2004b; Elison & Harter, 2007; Harter et al., 2003a; Harter et al., 2003b; Jackson, 2000).
Harter et al. (2003a) discovered that, when asked to reflect on typical instances of
humiliation, individuals frequently mentioned social norm violations that elicited teasing,
taunting, harassment, and put-downs from others. Furthermore, studies investigating the
role of the audience in humiliating events, have found humiliation to be rated higher
when observing others laugh or give condescending looks in response to norm violations
than when others respond with more empathetic responses (Elison & Harter, 2004a,
2004b; Pulham & Harter, 2005). There is also evidence to suggest that hostile-others
may also play a more active role in causing the humiliating event. A study conducted by
Pulham and Harter (2005) discovered humiliation to be more highly rated for vignettes
that described an individual as the target of a cruel practical joke than for vignettes that
simply described the individual engaging in an accidental behavior (e.g., spilling food) or
While the studies above focused on external event details, a more direct link
between humiliation and internal attributions of blame can be seen in a study by Jackson
12
(2000) that found ratings of humiliation for past experiences of this emotion to be
positively correlated with ratings of “other as the cause.” Furthermore, this study found
ratings of “other as cause” than for vignettes that elicited lower ratings of cause attributed
to another. Together, this study along with the findings above, provide both indirect and
direct support for the claim that humiliation is associated with other-blame.
related to other-blame, the literature on humiliation also suggests that these cognitions
may distinguish humiliation from shame. Several researchers and theorists have argued
that humiliation is a more other-focused emotion that is often experienced at the hands of
others, while shame is a more self-focused emotion that results from the actions of the
self (Gilbert, 1997; Klein, 1991; S. B. Miller, 1988; Sarphatie, 1993; Stamm, 1978).
Saphartie (1993), for example, has proposed that a key difference between humiliation
and shame lies in the role of the self and others in the elicitation of the emotion.
inflicted by others. Similar arguments have been made by Klein (1991) who has
belittled by others, but shame is experienced when one fails to live up to the ideals of the
have been made by Negaro et al. (2005). According to Negaro et al., humiliation is an
13
In support of these arguments, several self-report studies have found results that
suggest shame may be associated with perceptions of personal responsibility and self-
blame for the emotion eliciting event. Studies investigating recalled instances of shame
have consistently found that individuals tend to report high levels of self-blame and
personal responsibility when reflecting on their past experiences of shame (Manstead &
Tetlock, 1989; R. S. Miller & Tangney, 1994; Mosher & White, 1981; C. A. Smith &
Ellsworth, 1985; Tangney et al., 1996). For example, when Manstead and Tetlock (1989)
and Smith and Ellsworth (1985) asked participants to recall situations in which they had
experienced shame (as well as other emotions), they found shame to differ from all other
lines, Smith et al. (2002) found ratings of shame to be higher for vignettes that elicited
higher ratings of self-blame than vignettes that elicited lower ratings of self-blame.
Moreover, results from a study conducted by Gilbert and Miles (2000) revealed that
individuals who were more likely to blame themselves for negative criticism or put-
downs were also more likely to have higher scores of shame-proneness. Such evidence
suggests shame may be associated with cognitions related to a high level of self-blame.
psychological literature as to how these two emotions may differ with regard to
attributions of blame or the involvement of the self or others in the emotion eliciting
embarrassment suggests that this emotion may be associated with cognitions related to
14
response to events that involve a low level of blame attributed to the self than events that
accidents that violate social norms (e.g., awkward acts – such as spilling or tripping,
verbal blunders, forgetfulness, etc.) (Cupach & Metts, 1992; Keltner & Buswell, 1996; R.
S. Miller, 1995a; Sharkey & Stafford, 1990). While such accidents often involve actions
of the self, individuals may not attribute a substantial amount of blame to the self for the
negative outcomes associated with these events. For example, an individual may
work. In such events, the individual may believe he/she had little control over the event
and, as a result, attribute a low level of blame to the self. In line with this idea, Miller
and Tangney (1994) have found that recalled incidents of embarrassment to be less likely
to involve self-blame and more likely to be viewed as accidents than recalled incidents of
shame. In addition, Tangney et al. (1996) found that individuals tend to report feeling
less personally responsible and more like “victims of circumstance” when reflecting on
past embarrassing events than shameful events. Such evidence suggests a low level of
15
Empirical Support for Emotion-Blame Relationships is Lacking
Although humiliation may differ from embarrassment and shame with regard to
there is the problem of indirect evidence. Because few studies exploring these emotions
have directly asked individuals to report the degree of blame they would attribute to the
these emotions and attributions of blame. This is most problematic for humiliation and
embarrassment. The fact that humiliation has been found to be related to the presence of
embarrassment following accidents that violate social norms simply hints at the idea that
embarrassment may be associated with a low level of self-blame. Because such evidence
is not directly linked to participant reports of blame to the self and others, it can only
offer indirect support of the claim that humiliation and embarrassment are associated with
While some studies have attempted to make direct links between the experience
of humiliation, embarrassment, and shame, and participant reports of blame, there are
some methodological issues that need to be addressed. In general, these studies have
made use of two methodologies. These include: (a) non-experimental designs in which
participants are asked to reflect on past or typical instances of the emotion and (b)
16
The primary issue with non-experimental designs is that they are open to third
reflect on past experiences of these emotions and rate the degree of blame or level of
responsibility they attributed to the self or others (Jackson, 2000; Manstead & Tetlock,
1989; R. S. Miller & Tangney, 1994; C. A. Smith & Ellsworth, 1985; Tangney et al.,
1996). While these studies found that past experience of these emotions tend to involve
specific types of blame, such evidence does not demonstrate a direct link between these
humiliation for past experiences of this emotion to be positively correlated with ratings of
“other as cause.” However, this study also found that participant descriptions of past
derogated the self in front of others. Given that two cognitions are likely to occur for
such events – (a) the recognition that one has been publicly demeaned by another and (b)
the belief that someone else is to blame for the event – it is difficult to determine if one’s
emotional response is related to other-blame or to the realization that the self has become
variables. However, studies that have used experimental designs to manipulate reported
levels of self/other-blame are limited (see Jackson, 2000; R. H. Smith et al., 2002).
Moreover, the manipulations used in these studies have incorporated additional factors
17
that may have influenced participant reports of these emotions. For example, Smith et al.
(2002) found shame and self-blame to be rated higher for vignettes that involved public
exposure of a transgression than for vignettes in which the transgression was private.
Because both blame and audience presence were manipulated, this raises the question of
whether the blame or the publicity of the event was related to participant reports of these
emotions.
From the discussion above, there appears to be a significant gap between theory
and research suggesting that the experience of humiliation, embarrassment, and shame
may be associated with specific cognitions related to self/other-blame. This study aimed
to address the limitations of previous studies and find support for the argument that
distinguish humiliation from shame and embarrassment, this study also sought to find
additional evidence for the claim that shame is associated with a high level of self-blame
First, the problem of indirect evidence was taken into account. This was
accomplished by explicitly asking participants about their attributions of blame to the self
or others for various hypothetical events. Participants were presented with various
hypothetical situations and asked to indicate how much they would blame themselves or
someone else for the emotion eliciting event. Given that participants provided direct
reports of their expected level of blame, this allowed for a direct relationship between the
18
reported likelihood of humiliation, embarrassment, and shame, and blame attributed to
violations that differed with regard to who or what caused the event. While event cause
is likely to be the single most important factor related to attributions of blame, few
studies have used event cause to manipulate attributions of blame. The primary
advantage of using event cause to manipulate blame is that it can allow for differences in
factors constant. Indeed, events that differ only with regard to who/what caused the event
are likely to elicit different attributions of blame, but remain similar in most other
events that have different causes, a stronger connection between these emotions and
attributed to others, it was anticipated that participants would report that humiliation
associated with a high level of self-blame. Thus, it was expected that the reported
likelihood of this emotion would be higher for self-caused norm violations than other-
19
be related to a low level of blame attributed to the self. Because other-caused and
accidental events were predicted to elicit lower levels of blame to the self, it was
expected that the reported likelihood of embarrassment would be higher for other-caused
________________________________________________________________________
Hypothesis 1a: Blame to the self will be rated higher for self-caused norm
the reported likelihood of shame will be higher in response to self-caused norm violations
likelihood for other-caused and accidental norm violations, than self-caused violations.
________________________________________________________________________
cognitions pertaining to negative social evaluation and lack of acceptance from others
may be of particular interest. As mentioned previously, one of the most prevalent themes
found among theories of humiliation is the idea that this emotion is associated with
perceived devaluation of the self by others. Scheff (2003), for example, has claimed that
humiliation is part of a group of emotions that arise from, “seeing one’s self negatively in
the eyes of the other” (p. 254). Likewise, Harter et al. (2003a), along with other
20
researchers, have argued that humiliation is associated with the belief that the self has
been judged negatively by others (Jennings & Murphy, 2000; Tantam, 1998).
Along similar lines, several researchers and theorists have suggested that
exclusion (Elison & Harter, 2007; Gilbert, 1997; Hartling & Luchetta, 1999; Jennings &
Murphy, 2000; Klein, 1991; Lazare, 1987; H. B. Lewis, 1971; S. B. Miller, 1988; Scheff,
2003; Stamm, 1978). For instance, Stamm (1978) has proposed that humiliated
individuals may feel, “belittled or slandered, lowered in the eyes of others or his own
eyes” (p. 425). Moreover, Elison and Harter (2007) have claimed that humiliation is part
exclusion. Thus, humiliated individuals may often believe they have been negatively
evaluated by others or that their social identity has been demeaned or devalued.
Furthermore, the experience of humiliation may also be accompanied by the belief that
one’s joining with others has been disrupted or that one’s acceptance has been
diminished.
Yet, humiliation may not be the only emotion associated with perceived
devaluation. Rather, this emotion may share this cognition with the close emotion
relatives of embarrassment and shame. This argument is based on the idea that
(Elison, 2005; Elison & Harter, 2007; Gruenewald et al., 2004; H. B. Lewis, 1971, 1990a;
Scheff, 2003; Tangney et al., 1996). Although specific theories vary with regard to the
21
embarrassment and shame tend to be consistently listed, along with humiliation, as
members of the same family. As part of the common theme shared among these
emotions, most researchers agree that emotions included in this family are associated
with perceived devaluation of the self by others (Elison, 2005; Elison & Harter, 2007;
Gruenewald et al., 2004; H. B. Lewis, 1971; Scheff, 2003; Tangney et al., 1996). Thus,
the experience of humiliation may be similar to that of embarrassment and shame in that
humiliation, embarrassment, and shame that have found that these emotions tend to be
more likely to be reported in response to public norm violations than private norm
violations (Elison & Harter, 2004a, 2004b; Gruenewald et al., 2004; Harter et al., 2003a;
Jackson, 2000; R. H. Smith et al., 2002). While such evidence does not rule out the
absence of others, it does suggest that the presence of evaluating others may play a
significant role in the elicitation of these emotions. Second, studies that have explored
past or typical instances of humiliation, embarrassment, and shame have found the
the self (Jackson, 2000; Parrott & Smith, 1991; R. H. Smith et al., 2002; Tangney, 1992;
Tangney et al., 1996). Third, studies looking at individual differences have found that
people with heightened sensitivity to negative evaluations from others tend to score
22
1994; Halberstadt & Green, 1993; R. S. Miller, 1995b; Modigliani, 1968). Last, real-time
studies conducted by Modigliani (1971) and Gruenwald et al. (2004) have found higher
Despite the fact that numerous theoretical claims have been made suggesting that
evidence in support of these arguments is lacking. To begin with, there is the problem of
indirect evidence. Although studies have found reports of these emotions to be related to
the presence of observing others that witness the event, such evidence merely suggests
these emotions are associated with perceived negative evaluation of the self from others.
Because few studies have directly asked participants about perceived devaluation, it can
only be assumed that, when an audience witnesses the event, individuals are more likely
Although more convincing evidence can be seen in studies that have made direct
links between these emotions and reports of negative social evaluation, these studies are
limited by the fact that most have relied on participant reports of past or typical instances
of these emotions (e.g., Harter et al., 2003a; Parrott & Smith, 1991; R. H. Smith et al.,
2002; Tangney, 1992; Tangney et al., 1996). As a result, these studies are prone to
possible third variable explanations. For example, Parrott and Smith (1996) found items
related to social anxiety (e.g., concern over others evaluation of the self) to be highly
23
embarrassment. However, this study also found the most frequently mentioned
defective” (p. 418). For such situations two cognitions are likely to occur. The first
being the recognition that one has behaved in a way that is inconsistent with a social rule,
standard, or expectation and the second being the belief that others have made
unfavorable judgments of the self. Given that both cognitions are likely to co-occur, it is
Studies that look at the relationship between these emotions and perceived
devaluation while accounting for other potential contributing factors (i.e., experimental
designs) can be helpful in demonstrating a more direct link between the experience of
these emotions and cognitions related to devaluation. Yet, these studies are not entirely
immune to third variable explanations either. Studies that have used such designs (e.g.,
involve major changes to the external environment, such as the presence or absence of an
audience. While such manipulations influence the level of reported devaluation, there is
the question of whether reports of these emotions are associated with specific event
From the discussion above, there appears to be a significant gap between theory
and research indicating that humiliation, embarrassment, and shame are related to
24
perceived social devaluation. Thus, this study aimed to address the limitations of
previous studies and find additional empirical support for the argument that these
First, the problem of indirect evidence was taken into account. This was
of the self from others. Participants were asked to imagine themselves in various
hypothetical situations in which they engaged in a norm violation and report the
likelihood of perceived negative evaluation and lack of acceptance from the observing
audience. These direct reports allowed for stronger links to be made between the
associated with perceptions of negative social evaluation from others. Specifically, this
study investigated whether the observing audience’s knowledge of the event cause may
While previous studies have found various other event-related factors, such as public
derogation, to be associated with perceived devaluation (Elison & Harter, 2004a, 2004b;
Gruenewald et al., 2004; R. S. Miller, 1996; Modigliani, 1971; Pulham & Harter, 2005),
no study, thus far, has looked at whether the audience’s knowledge of the event cause
25
social evaluation. Indeed, audience knowledge is likely to be an important event detail
that can have a major impact on perceived devaluation. Most importantly, however,
constant. This is advantageous given that events that differ with regard to what the
audience sees/hears about the cause are likely to elicit different perceptions of
devaluation, but remain the same in most other respects. As a result, differences in the
devaluation of the self from others, rather than other event details that may have varied
So, how might the audience’s knowledge of the event cause influence perceived
observing others, he/she is likely to be concerned about who or what the observing
audience thinks is responsible for the norm violation. The more one believes the
audience attributes responsibility to the self for the violation, the more he/she is likely to
believe the audience has formed a negative opinion of the self. Thus, audience
knowledge of the event cause may affect perceptions of devaluation given that it may
influence what the victim believes regarding how much the audience blames the self for
the violation.
When the audience does not see the precipitating actions leading to the norm
violation, the audience can only infer who/what caused the event. Thus, the victim of the
event is likely to assume that the observing audience blames the self, regardless of
26
who/what actually caused the event. For example, if an individual in a department store
happens to be pushed into a display of expensive dishes by another shopper, he/she may
attract the attention of others in the store. Moreover, if the individual knows that the
observing audience did not see him/her get pushed, he/she is likely to believe the
audience attributes responsibility to the self for being careless. Thus, for norm violations
in which the audience does not know the event cause, the likelihood of perceived
In contrast, if the audience knows the cause of the norm violation, the victim’s
who/what actually caused the violation. When the norm violation is accidental or caused
by another, the victim of the event may expect the audience to attribute substantially
lower levels of responsibility to the self. For the department store example above, if the
individual who knocked over the display of dishes knew the audience saw him/her get
pushed by another shopper, he/she would likely believe that the observing audience
would attribute lower levels of responsibility to the self. In such cases, the likelihood of
perceived devaluation may be lower when the audience knows the cause than when the
Yet, if the norm violation is self-caused, the opposite effect would be expected.
Indeed, it would be reasonable to assume that the audience would blame the self more
when the audience knows the violation was self-caused than if the audience could only
guess who/what caused the violation. With the department store example, if the
individual happened to be carelessly swinging a shopping bag and knocked over the
27
display of dishes, he/she would likely believe the audience would attribute more
responsibility to the self if the audience happened to see the careless handling of a
shopping bag than if the audience could only infer the cause. Thus, given that one is
likely to believe that the audience would attribute more responsibility to the self when the
audience knows the event was self-caused, the likelihood of perceived devaluation should
be higher when the audience knows the event cause than when the audience has to infer
From the preceding discussion, it appears that audience knowledge of the event
cause may influence perceptions of devaluation of the self from others. Thus, in attempt
cognitions related to perceived devaluation, this study explored the relationship between
reports of these emotions and the audience’s knowledge of the event cause.
It was predicted that, for other-caused and accidental norm violations, participants
devaluation of the self from others, would be more likely to be experienced when the
audience did not know the event cause than when the audience knew the event cause. For
self-caused norm violations, it was expected that participants would report that
humiliation, embarrassment, and shame, as well as perceived devaluation of the self from
others, would be more likely to be experienced when the audience knew the event cause
than when the audience did not know the event cause.
28
________________________________________________________________________
the self from others, will be higher when the audience does not know the event cause than
when the audience knows the event cause. For self-caused norm violations, the reported
devaluation of the self from others, will be higher when the audience knows the event
cause than when the audience does not know the event cause.
________________________________________________________________________
Although norm violations can be classified into numerous types, the most
between social and moral norm violations. In general, social violations can be thought of
as behaviors or personal characteristics that sufficiently deviate from the rules and
expectations that regulate behaviors in social situations (see Smetana, 1993; Turiel,
1994). These can include undesirable actions (e.g., wearing abnormal clothing, not
bathing, being withdrawn, etc.), lack of ability, (e.g., deficient in athletic ability or some
other desired skill), cognitive shortcomings (e.g., forgetfulness, stupid answers), and
physical pratfalls (e.g., tripping, spilling food/drink). Moral violations, on the other hand,
can be thought of as behaviors that go against rules regarding the rights and welfare of
others (see Smetana, 1993; Turiel, 1994). These behaviors often include stealing,
29
Given that norm violations are commonly categorized as being either social or
moral, this raises the question of whether humiliation may be associated with a particular
type of norm violation that is similar or distinct from embarrassment and shame. The few
studies that have explored humiliation provide some insight into this question. First,
Harter et al. (2003a) found that participant descriptions of typical humiliating situations
frequently included incidents involving social norm violations, such as abnormal clothing
or talking funny, that elicited laughter and derogatory comments from others. Moral
transgressions were rarely mentioned. Second, Smith et al. (2002) found humiliation to
violations than recalled events that involved moral violations. Such evidence suggests
With regard to embarrassment and shame, several researchers and theorists have
argued that embarrassment results from more trivial, accidental social transgressions,
while shame follows when more fundamental moral norms are violated (Buss, 1980; M.
Lewis, 1992; Ortony et al., 1988; Tangney et al., 1996). Indeed, several studies
exploring recalled instances of embarrassment and shame support this idea. For
embarrassment, it is has been consistently found that when individuals are asked to recall
include awkward acts, physical pratfalls, loss of body control, and cognitive
shortcomings (Keltner & Buswell, 1996; R. S. Miller, 1992; Sharkey & Stafford, 1990;
Tangney et al., 1996). In contrast, studies investigating shame have found that recalled
30
or typical incidents of shame most often involve moral violations, such as hurting others
and lying (Keltner & Buswell, 1996; Tangney, 1992; Tangney et al., 1996). Together,
response to social violations that are more accidental in nature while shame may be more
embarrassment may be associated with social norm violations, while shame is associated
with moral norm violations. However, when attempting to link emotional experiences to
particular types of norm violations it is commonly overlooked that social and moral
violations differ in more ways than just the particular rule or standard that is breached.
The antecedents, correlates, and social consequences for social violations differ
considerably from moral violations. One difference between social and moral norm
violations that should be considered is that the likelihood of perceived devaluation from
others who witness the violation may be higher for moral violations than social
violations. Since moral violations tend to involve more severe transgressions that violate
more fundamental standards of conduct, perceived devaluation of the self from the
transgressions. In contrast, social violations tend to involve actions that violate less
important standards and rules. Thus, the likelihood of perceived devaluation for social
violations may be lower. Since humiliation, embarrassment, and shame are hypothesized
31
three of these emotions would be more likely to be experienced in response to moral
response to moral violations, while humiliation and embarrassment are most often
claim that all three of these emotions are more likely to be experienced in response to
events with a higher probability of perceived devaluation (e.g., moral norm violations).
One of the most frequently ignored differences between social and moral norm violations
is the fact that social norm violations tend to be more public events than moral violations.
Indeed, a poor choice in clothing or unusual hairstyle may easily attract the attention of
others. When one lies, cheats, or steals, these behaviors may often go unnoticed, unless
Therefore, one explanation for why humiliation and embarrassment are most
often experienced in response to social violations is that these emotions rely more heavily
on the presence of observing others than shame. In support of this claim, several self-
report studies suggest that the likelihood of experiencing humiliation and embarrassment
is closely linked to the presence of an audience (Cupach & Metts, 1990; Elison & Harter,
2004a, 2004b; Harter et al., 2003a; Jackson, 2000; Parrott, Sabini, & Silver, 1988;
Tangney et al., 1996). For example, Elison and Harter (2004a, 2004b) found humiliation
and embarrassment to be highly rated only for vignettes that included an audience.
Moreover, Harter et al. (2003a) discovered that when participants were asked, “Is it
32
necessary for people (other than the humiliator) to be there to observe the incident, for
Shame, on the other hand, does not appear to require an audience. Indeed,
empirical investigations into this emotion indicate that this emotion can be experienced
when one engages in a moral norm violation in the absence of observing others (Elison &
Harter, 2007; Jackson, 2000; R. S. Miller & Tangney, 1994; Tangney et al., 1996). Thus,
unlike humiliation and embarrassment, shame may have a higher probability of being
experienced in response to moral norm violations that may be less likely to attract the
embarrassment, and shame may be partially influenced by the publicity of the event. In
attempt to provide further evidence that humiliation, embarrassment, and shame are
associated with perceived devaluation, this study looked at differences in the likelihood
of experiencing these emotions in response to social and moral norm violations. It was
hypothesized that, when the publicity of the event was controlled for, the reported
likelihood of humiliation, embarrassment, and shame would be higher for events that
involve moral norm violations than events that involve social norm violations.
________________________________________________________________________
shame, as well as perceived devaluation of the self from others, will be higher for events
that involve moral norm violations than events that involve social norm violations.
________________________________________________________________________
33
Study Overview
associated with the experience of humiliation may include: (a) attributions of blame for
the emotion eliciting event and (b) perceived devaluation of the self from others.
Furthermore, it has been argued that the relationship between humiliation and these
particular cognitions may both distinguish and link humiliation to embarrassment and
shame. Given that empirical evidence in support of these claims is lacking, this study
To test the hypotheses for this study, participants were recruited via flyers and
Internet postings from the University of Denver, Spokane Falls Community College, and
the general population from several major cities. Participants were randomly assigned to
receive one of six questionnaires, administered through the Internet, in which they were
instructed to read two vignettes and answer a series of questions regarding how they
might feel and what they might think in these situations. A total of twelve vignettes were
developed for this study that described socially-awkward situations involving either a
social or moral norm violation. For each vignette, the cause of the event and the
audience’s knowledge of the event cause were manipulated. Participants were asked to
embarrassment, and shame. In addition, items were included that asked participants to
indicate the degree of blame they would attribute to the self or others for the event and
the likelihood of perceived devaluation of the self from the observing audience.
34
Method
Participants
The sample for this study consisted of 716 participants (360 female, 356 male).
Participants were recruited from the University of Denver (Denver, CO), Spokane Falls
Community College (Spokane, WA), the general Denver area, and other large cities via
drawing for one of five $100 gift cards was offered for participation in the study.
and White (81.1%). A smaller number of participants (12%) identified their ethnicity as
non-Hispanic/Latino and their race as American Indian or Alaska Native, Asian, Black or
The number of participants for each ethnic and racial category is presented in Table 1.
Design
Audience Knowledge (2: audience doesn’t know cause vs. audience knows cause) × Type
of Violation (2: social vs. moral) mixed design. Event Cause and Type of Violation were
both between-subjects factors. Audience Knowledge was the only within-subjects factor.
35
Table 1
Ethnicity
American Indian or
Alaska Native 2 12
Asian 0 19
Black or African
American 1 15
Native Hawaiian or
Other Pacific Islander 0 2
White 40 581
Multi-Racial 6 38
Materials
The survey used in this study was designed to explore participant reports of
differed with regard to (a) who/what caused the event, (b) the audience’s knowledge of
the event cause, and (c) the type of norm violation committed in the event. Since the
primary goal was to investigate potential relationships between these emotions and
cognitions of blame and perceived devaluation, participants were also asked to indicate
the degree of blame they would attribute to the self and others and likelihood of
perceived devaluation for each of the hypothetical events. It was anticipated that
36
participant reports of humiliation, embarrassment, and shame in response to the vignettes
A total of twelve vignettes were developed for this study. Each vignette
manipulated in each of the vignettes included: event cause (self-caused, other-caused, and
accidental), audience knowledge of the event cause (audience doesn’t know vs. audience
knows), and type of norm violation (social vs. moral). The dependent measures consisted
addition, items were included that asked participants to indicate the degree of blame they
would attribute to the self and others and the likelihood of perceived devaluation from the
observing audience.
Event Cause. The cause of the event was manipulated by altering who or what
was responsible for the participant engaging in the hypothetical norm violation described
in each vignette. For self-caused norm violations, participants were informed that the
spilling food after trying to carry three plates at once). For other-caused norm violations,
participants were told that the violation resulted from the actions of a hostile-other (e.g.,
getting caught stealing sunglasses after someone puts sunglasses in the hood of the
participant’s jacket). Hostile intent by the perpetrator of the event was communicated to
37
participants by informing them that the hostile-other “made an insulting comment” to
him/her prior to causing the participant to engage in the violation. Last, within the
accidental condition, information was presented that indicated that neither the self nor
another individual was responsible for the violation. In other words, for this last
condition, events were intended to be perceived as unintentional (e.g., spilling food after
tripping over an object). Vignettes that incorporate the event cause manipulation are
by varying what the observing audience in each scenario knew about who or what caused
the norm violation. In the “audience doesn’t know” condition, participants were
informed that their norm incongruent behavior attracted the attention of other people.
Importantly, however, participants were also told that most of the other people present
were too busy with other activities prior to the event to have to have noticed who/what
caused the norm violation. Thus, because the audience did not observe the cause, they
could only infer who or what caused the behavior. An example of this condition is
presented in the following phrase. This phrase occurred at the end of a vignette that
described the participant spilling food in a restaurant after being pushed by someone else.
Audience Doesn’t Know Cause: Most everyone in the restaurant heard the plate
drop and they are now looking at you. However, you know they did NOT see
someone make an insulting comment and push you because they were eating or
talking with others when that happened.
In the “audience knows” condition, participants were told that others happened to be
looking in the participant’s direction just moments before the norm violation occurred.
38
Thus, within this condition, the audience witnessed both the norm violation and
who/what caused the violation to occur (self-caused, other-caused, accidental). For the
spilling food scenario described above, the phrase below represents the “audience knows”
condition.
Audience Knows Cause: Most everyone in the restaurant heard the plate drop and
they are now looking at you. You know they SAW someone make an insulting
comment and push you because they happened to be looking in your direction
just before your plate dropped.
The audience knowledge manipulation for each vignette is included in Appendices B and
C. The last two pieces of underlined text for each vignette presented in these appendices
Type of Norm Violation. Each of the vignettes described the participant engaging
in either a social or moral norm violation in front of a large audience of people. Social
norm violations were defined as breaches of etiquette that go against rules that regulate
behaviors in social situations (see Smetana, 1993; Turiel, 1994). Given that spilling food
is commonly identified as a social norm violation, the social violation vignettes in this
study described the participant in a classy restaurant in which he/she happens to spill a
Social Norm Violation: You’re at a classy restaurant for a fancy brunch buffet.
It’s very busy, so there are many people there, including some you know and
others you don’t know. Shortly after being seated, you head over to the buffet
tables and begin to fill a plate with food. While walking back to your table with
your plate full of food, you spot the dessert table. Rather than make two trips,
you go and get two additional plates of dessert. You make an awkward attempt to
balance all three plates and your first plate of food drops. A large amount of food
is now all over the floor.
39
Moral norm violations were defined behaviors that go against rules regarding the rights
and welfare of others (see Smetana, 1993; Turiel, 1994). Although there are a number of
behaviors that may be classified as moral norm violations, stealing from another is a
typical example of this type of rule violation. Thus, in the current investigation, the
moral violation vignettes described the participant steeling a pair of expensive designer
Moral Norm Violation: You’re inside a popular department store. It’s very busy,
so there are many people there, including some you know and others you don’t
know. You get tired, so you decide to take a break on a bench outside. Just
before you exit the store, you walk by a sunglass rack and put a pair of expensive
sunglasses in the hood of your jacket. You didn’t want to pay for them and you
thought this would be a good place to hide them. When you open the door, a very
loud alarm goes off. A security guard stops you and discovers the sunglasses in
your hood. The guard takes the sunglasses and allows you to continue on your
way.
Dependent Measures
Blame Attributed to the Self and Others. Level of blame was assessed with two
questionnaire items that tapped the degree to which participants would blame the self or
others for the emotion eliciting event. Participants were asked to indicate how much they
would blame the self or someone else for the event (e.g., “How much would you blame
yourself for spilling your food?”). Participants rated the degree of blame they would
attribute to the self or someone else on a four-point Likert scale (1 = very little, 2 = some,
3 = a fair amount, and 4 = a lot). The blame questions are presented in Appendix D.
involves perceptions of negative attitudes and/or negative desires of others toward the
self, items assessing perceived devaluation focused on participants’ beliefs regarding (a)
40
negative evaluations of the self from others and (b) lack of acceptance of the self from
others. Two items (averaged together) assessed beliefs regarding negative evaluations of
the self from the observing audience (e.g., “I would think the other people looking at me
would be thinking negative thoughts about me.”; coefficient α = .89). These items were
expected to tap the likelihood of believing that the observing audience had formed a
negative opinion of the self in response to the event described in the vignette.
from others. These items were included to examine participant perceptions of social
rejection or avoidance from the observing audience. Thus, these items tapped beliefs
regarding others’ desire or willingness to be near or interact with the self (e.g., “I would
believe the people who saw the spilled food would be less willing to interact with me.”;
coefficient α = .94). Participants were asked to indicate how true these statements would
be of them on a four-point Likert scale (1 = not at all true, 2 = not very true, 3 = pretty
true, and 4 = very true). The items measuring perceived devaluation are presented in
Appendix D.
shame for the hypothetical norm violation described in each vignette (e.g., “I would feel
humiliated.”). Participants rated how true these statements would be of them on a four-
point Likert scale (1 = not at all true, 2 = not very true, 3 = pretty true, and 4 = very
41
Procedure
The survey was administered through the Internet and participants were allowed
to complete the survey at a location and time of their choosing. All flyers, e-mails, and
additional information about the study. On this website, participants were told that the
study was designed to explore the thoughts that may be associated with particular social
emotions. In addition, the website provided a brief description of the survey, which
indicated that participants would read stories describing socially-awkward situations and
answer questions about how they might feel and what they might think in these
situations. To access the survey, participants clicked a link located at the bottom of the
website.
Once participants accessed the survey and provided consent to participate, they
were presented with a brief demographic information page with questions regarding their
age, gender, and other related information. Next, participants were given instructions
regarding the vignettes and questions that would appear on the following pages (see
Appendix A). In these instructions, participants were informed that they would read two
vignettes and answer questions about each vignette. It was stressed that each vignette
would appear only once and that the vignettes would not be available while they
answered the questions about the situations described in the vignettes. In addition,
participants were encouraged to respond as honestly as possible and were reminded that
the survey had no right or wrong answers. After reading the instructions, participants
were presented with the first vignette, followed by a series of questions, and then
42
presented with the second vignette, followed by another series of questions. The survey
concluded with a debriefing letter that provided additional information about the study
and instructions on how to sign-up for course credit or enter the drawing.
There were six versions of the survey. After clicking the link on the study
website to access the survey, participants were randomly directed to one of the six
versions of the survey. For each version of the survey, participants were presented with
two of the twelve vignettes developed for this study. The two vignettes presented to each
participant differed only with regard to the audience’s knowledge of the event cause. In
the first vignette, participants were informed that the audience did not know the event
cause, while, in the second vignette, participants were told that the audience knew the
included in the first and second vignettes for each version of the survey. After reading
norm violation described in each vignette. The order and presentation of these
43
Table 2
Social Violation
1 Self-Caused Self-Caused
Audience Doesn’t Know Audience Knows
2 Other-Caused Other-Caused
Audience Doesn’t Know Audience Knows
3 Accidental Accidental
Audience Doesn’t Know Audience Knows
Moral Violation
4 Self-Caused Self-Caused
Audience Doesn’t Know Audience Knows
5 Other-Caused Other-Caused
Audience Doesn’t Know Audience Knows
6 Accidental Accidental
Audience Doesn’t Know Audience Knows
44
Results
Preliminary Analyses
To account for the potential effects of gender, age, and student status, the initial
analyses for this study used an Event Cause (3) × Audience Knowledge (2) × Type of
Violation (2) mixed design analysis of covariance (ANCOVA) with age, gender, and
student status entered as covariates. Event Cause and Type of Violation were both
between-subjects factors and Audience Knowledge was the within-subjects factor. Due
to the relatively low prevalence of ethnic and racial minority participants (18.9%),
minority status was not included as a covariate in these analyses. Combining all minority
participants into one group did not seem appropriate given the potential differences
between minority groups. Moreover, there were insufficient numbers within each ethnic
participants was twenty-three across the following ethnic and racial minority groups:
When the ANCOVA analyses were conducted with age, gender, and student
negative evaluation, F(1, 707) = 11.33, p = .001 (ηp2 = .02), humiliation, F(1, 707) =
13.65, p < .001 (ηp2 = .02), and shame, F(1, 707) = 12.56, p < .001 (ηp2 = .02). On
45
evaluation, humiliation, and shame than older individuals. Furthermore, gender was
found to be related to embarrassment, F(1, 707) = 18.76, p < .001 (ηp2 = .03), and
humiliation, F(1, 707) = 9.90, p = .002 (ηp2 = .02). On average, the reported likelihood of
Although age and gender were significant as covariates, the effect sizes for these
relationships were relatively small (i.e., ηp2 < .06). Moreover, the use of ANCOVA did
not produce results that differed substantially from results obtained using an analysis of
variance (ANOVA). As an additional check, age and gender were entered separately as
additional factors into the Event Cause (3) × Audience Knowledge (2) × Type of
Violation (2) mixed design ANOVA. These analyses produced few significant
interactions with age and gender, indicating that differences in the hypothesized effects
between younger and older individuals or males and females were minimal. Thus, to
error term) age and gender, as well as student status, were dropped as covariates from the
analyses.
explore the hypotheses for this study was a mixed design ANOVA. The assumptions
most likely to be violated with this procedure are (a) homogeneity of variances and (b)
sphericity. The mixed design ANOVA analyses were likely robust to any violations of
homogeneity, given that descriptive statistics revealed that the n within each cell was
roughly equal. Moreover, the assumption of sphericity was only violated when Emotion
(3) was included as an additional within-subjects factor, (i.e., Mauchly’s test statistic was
46
significant, p < .001). In such cases, it is recommended that the Greenhouse-Geisser or
Huynh-Feldt corrections be used. However, these corrections produced results that were
nearly identical to the values received when sphericity was assumed. Thus, to avoid
unnecessary complexity in reporting the results, the sphericity assumed values were
Last, given the large sample size for this study (n = 716) and the use of mixed
design ANOVA, there was the potential for small effects to be significant at p < .05.
Because these small effects are not likely to be psychologically meaningful, only effects
with a moderate to large effect size were interpreted. According to Cohen (1977), effect
sizes larger than .15 are considered large, while those ranging from .06 to .14 are
considered moderate, and effect sizes within .01 to .05 are viewed as small. To
determine effect size, partial eta-squared (ηp2) was calculated for each effect. As an
added constraint, only mean differences greater than 0.4 were interpreted. This was
included as an additional criterion for interpretation given the long history with 4-point
scales in the Harter laboratory in which differences less than 0.4 have not been found to
be psychologically meaningful.
It was hypothesized that event cause would be significantly related to the degree
of blame participants attributed to the self and others for the emotion eliciting event.
Specifically, participants were expected to report higher levels of blame to the self when
the norm violation was self-caused than when the violation was other-caused or
accidental. In addition, it was anticipated that participants would report higher levels of
47
blame to others when the norm violation was other-caused than when the norm
(2) × Type of Violation (2) mixed design ANOVA, with Event Cause and Type of
factor, was performed on the measures of blame to self and blame to others. These
analyses produced a significant main effect of Event Cause for blame to the self, F(2,
710) = 1057.32, p < .001 (ηp2 = .75), and blame to others, F(2, 710) = 1251.53, p < .001
(ηp2 = .78).
As illustrated in Figure 1, post hoc comparisons, using the Tukey HSD procedure,
revealed that participants believed they would attribute significantly higher levels of
blame to the self in response to self-caused norm violations (M = 3.6, SD = 0.74) than
addition, participant reports of blame to the self were found to be significantly higher for
0.54). However, Figure 1 clearly indicates that self-caused norm violations were
Post hoc comparisons, using the Tukey HSD procedure, also revealed that
that would elicit significantly higher levels of blame to others than self-caused (M = 1.2,
self-caused and accidental events was also found to be significant, the small mean
48
difference for this comparison was not considered to be psychologically meaningful
4.0 4.0
3.6
3.5
3.5 3.5
3.0 3.0
2.5 2.5
2.0 2.0
1.6
1.5 1.5 1.3
1.2 1.2
1.0 1.0
self-caused other-caused accidental self-caused other-caused accidental
Figure 1. Mean ratings of blame to self and blame to others (+/- SE) for self-caused,
Summary
To summarize, the hypothesized effects for blame to the self and others were
observed (Hypothesis 1a). Participants indicated they would attribute substantially more
blame to the self when the norm violation was self-caused than when the event was other-
norm violations would elicit significantly higher levels of blame to others than self-
significantly related to participant reports of perceived devaluation of the self from the
49
observing audience. This prediction was based on the idea that audience knowledge of
the cause would influence participant beliefs regarding who/what the audience assumed
was responsible for the event. Moreover, since moral norm violations tend to involve
more severe transgressions that violate more fundamental standards of conduct, it was
expected that participants would report that the likelihood of perceived devaluation
would be higher for the moral norm violation than the social norm violation.
negative attitudes and/or negative desires of others toward the self, items assessing
the self from others and (2) lack of acceptance of the self from others. It was expected
that these two measures would be highly correlated, and they were (r = .73, p < .01).
However, because perceived devaluation does not necessarily require both of these
An Event Cause (3) × Audience Knowledge (2) × Type of Violation (2) mixed
design ANOVA, with Event Cause and Type of Violation as between-subjects factors
significant main effect of Audience Knowledge for both the measure of perceived
negative evaluation, F(1, 710) = 321.01, p < .001 (ηp2 = .31), and the measure of
perceived lack of acceptance, F(1, 710) = 189.37, p < .001 (ηp2 = .21). On average,
participants reported that perceived negative evaluation and lack of acceptance would be
significantly more likely to occur when the audience did not know the event cause
50
(negative evaluation, M = 3.0, SD = 0.82; lack of acceptance, M = 2.5, SD = 0.93) than
when the audience knew the event cause (negative evaluation, M = 2.5, SD = 1.0; lack of
In addition, the main effect of Event Cause was found to be significant for the
measures of perceived negative evaluation, F(2, 710) = 103.40, p < .001 (ηp2 = .23), and
perceived lack of acceptance, F(2, 710) = 84.47, p < .001 (ηp2 = .19). Post hoc
comparisons using the Tukey HSD procedure indicated that, on average, the reported
However, the main effects for Audience Knowledge and Event Cause were also
measures of perceived negative evaluation, F(2, 710) = 109.42, p < .001 (ηp2 = .24), and
perceived lack of acceptance, F(2, 710) = 135.17, p < .001 (ηp2 = .28). As illustrated in
Figure 2, the effect of Audience Knowledge was most meaningful when the norm
violation was other-caused or accidental. Simple effects ANOVAs revealed that the large
effect of Audience Knowledge within the other-caused and accidental conditions was
significant: negative evaluation, other-caused, F(1, 232) = 196.39, p < .001 (ηp2 = .46),
negative evaluation, accidental, F(1, 239) = 236.88, p < .001 (ηp2 = .50), lack of
51
acceptance, other-caused, F(1, 232) = 173.26, p < .001 (ηp2 = .43), lack of acceptance,
1.5 1.5
1.0 1.0
self-caused other-caused accidental self-caused other-caused accidental
Figure 2. Mean ratings of perceived negative evaluation and lack of acceptance (+/- SE)
for the audience doesn’t know and audience knows conditions for self-caused, other-
Although the effect of Audience Knowledge for self-caused events was also
found to be significant for negative evaluation, F(1, 239) = 5.55, p = .02 (ηp2 = .02), and
lack of acceptance, F(1, 239) = 43.00, p < .001 (ηp2 = .15), the effect size and/or mean
difference for these effects did not reach an acceptable level. Thus, there was insufficient
evidence to suggest that, for self-caused events, audience knowledge was significantly
Simple effects ANOVAs were also conducted to examine differences in the effect
of Event Cause between audience knows and audience doesn’t know conditions. These
analyses confirmed the large effect of Event Cause observed in Figure 2 within the
52
audience knows condition: negative evaluation, F(2, 710) = 186.16, p < .001 (ηp2 = .34),
lack of acceptance, F(2, 710) = 205.66, p < .001 (ηp2 = .37). However, within the
audience doesn’t know condition effect sizes did not reach an acceptable level: negative
evaluation, F(2, 710) = 15.73, p < .001 (ηp2 = .04), lack of acceptance, F(2, 710) = 6.90, p
= .001 (ηp2 = .02). Thus, there was insufficient evidence to suggest a meaningful
relationship between event cause and participant perceptions of negative evaluations and
lack of acceptance when the audience did not know the event cause.
In addition to significant effects for Audience Knowledge and Event Cause, the
Event Cause (3) × Audience Knowledge (2) × Type of Violation (2) mixed design
ANOVA described above also revealed that the main effect of Type of Violation was
significant for the measure of perceived negative evaluation, F(1, 710) = 115.72, p < .001
(ηp2 = .14), and perceived lack of acceptance, F(1, 710) = 199.29, p < .001 (ηp2 = .22).
acceptance from others would be significantly more likely to occur in response to the
2.7, SD = 0.99) than the social norm violation (negative evaluation, M = 2.5, SD = 0.88;
The effects described above were found for both the measure of perceived
negative evaluation and perceived lack of acceptance. However, one additional effect
was found for the measure of perceived lack of acceptance alone. The Event Cause (3) ×
53
4.0 4.0
Mean Ratings of Negative Evaluation
1.5 1.5
1.0 1.0
moral social moral social
Figure 3. Mean ratings of perceived negative evaluation and lack of acceptance (+/- SE)
Audience Knowledge (2) × Type of Violation (2) mixed design ANOVA performed on
Violation interaction, F(2, 710) = 29.60, p < .001 (ηp2 = .08). This interaction is
illustrated in Figure 4.
the effect of Event Cause within the social and moral condition. This analysis revealed
that the large effect of Event Cause observed in Figure 4 within the moral violation
condition was significant, F(2, 356) = 120.84, p < .001 (ηp2 = .40). Post hoc
comparisons, using the Tukey HSD procedure, indicated that perceived lack of
acceptance was reported to be significantly more likely to occur when the event was self-
caused (M = 3.4, SD = 0.72) than when the event was other-caused (M = 2.3, SD = 0.93)
or accidental (M = 2.3, SD = 0.89). While the effect of event cause within the social
54
violation condition was found to be significant, F(2, 354) = 9.93, p < .001 (ηp2 = .05), the
Simple effects ANOVAs were also conducted to examine the effect of Type of
Violation within the self-caused, other-caused, and accidental condition. These analyses
confirmed the large violation effect observed in Figure 4 for self-caused norm violations,
F(1, 239) = 183.79, p < .001 (ηp2 = .44). For self-caused events, the reported likelihood
of perceived lack of acceptance was found to be significantly higher for the moral
violation (M = 3.4, SD = 0.72) than the social violation (M = 2.2, SD = 0.89). Although
the effect of Type of Violation was found to be significant within the other-caused, F(1,
232) = 13.56, p < .001 (ηp2 = .06) and accidental conditions, F(2, 239) = 47.45, p < .001
(ηp2 = .17), Figure 4 indicates that the effect of Type of Violation was most meaningful
4.0
mo ral
Mean Ratings of Lack of Acceptance
3.4 so cial
3.5
3.0
1.5
1.0
self-caused other-caused accidental
Figure 4. Mean ratings of perceived lack of acceptance (+/- SE) for moral and social
55
Summary
As predicted (Hypothesis 2), the audience’s knowledge of the event cause was found to
acceptance from the audience. When the event was caused by another or accidental,
participants reported that they would be more likely to perceive negative evaluation and
lack acceptance from the observing audience when the audience did not know the event
Analyses also revealed a significant relationship between the cause of the event
and reports of perceived negative evaluations and lack of acceptance form others.
Specifically, when the audience knew the cause of the event, participants indicated that
expected (Hypothesis 3), participants reported that perceived negative evaluation and
lack of acceptance would be significantly more likely for events that involved the moral
norm violation than events that involved the social norm violation.
An additional Event Cause × Type of Violation interaction was found for the
measure of perceived lack of acceptance. This interaction revealed that that event cause
had the largest impact on participant reports of lack of acceptance when the event
56
involved a moral violation. For the moral violation scenario, participants reported that
the likelihood of perceived lack of acceptance would be substantially higher when the
event was self-caused than when the event was other-caused or accidental. Moreover,
this interaction revealed that social/moral differences for the measure of lack of
acceptance were most pronounced for self-caused events. When the norm violation was
caused by the actions of the self, participants reported that perceived lack of acceptance
would be considerably more likely to occur in response to moral violations than social
violations.
A major goal of this study was to examine links between the experience of
humiliation, embarrassment, and shame, and cognitions related to blame and perceived
devaluation of the self from others. Since humiliation was hypothesized to be associated
contrast, shame, being a high self-blame emotion, was anticipated to have a higher
associated with a low level of self-blame. Thus, this emotion was expected to be more
likely for other-caused and accidental norm violations than self-caused violations.
embarrassment, and shame, would be higher (a) when the audience did not know the
event cause than when the audience knew the event cause, and (b) for moral violations
57
than social violations. For self-caused events, the effect of audience knowledge was
self-caused events was anticipated to be more likely when the audience knew the event
cause than when the audience did not know the event cause.
Figures 5 and 6 present the observed effects for the measures of embarrassment,
humiliation, and shame. To explore the effects presented in these figures, an Emotion (3)
× Event Cause (3) × Audience Knowledge (2) × Type of Violation (2) mixed design
ANOVA, with Emotion and Audience Knowledge as the within-subjects factors and
Event Cause and Type of Violation as the between-subjects factors, was performed. This
analysis produced a number of significant main effects and interactions. Thus, for clarity,
each main effect and its relevant interactions are discussed separately in the following
subsections.
as well as the social and moral norm violations. This observation was confirmed by a
significant main effect of Emotion, F(2, 1420) = 747.97, p < .001 (ηp2 = .51). Post hoc
believed the events described in the vignettes would be significantly more likely to elicit
58
Self-Caused
embarrassment
4.0 humiliation 3.7
3.5 shame
3.5 3.3
3.2
2.5
2.0
1.5
1.0
audience doesn't know audience knows
Other-Caused Accidental
embarrassment embarrassment
4.0 humiliation
4.0 humiliation
shame shame
3.5 3.5
3.2 3.2
Mean Emotion Ratings
3.0 3.0
2.7
2.6
2.5
2.4
2.5 2.5
2.1
1.9
2.0 1.8 2.0
1.7
1.5
1.4
1.5 1.5
1.0 1.0
audience doesn't know audience knows audience doesn't know audience knows
Figure 5. Mean ratings of embarrassment, humiliation, and shame (+/- SE) for the
audience doesn’t know and audience knows conditions for self-caused, other-caused, and
accidental events.
59
Self-Caused
embarrassment
humiliation
4.0
3.7 3.7 shame
3.6
3.5
3.5
2.0
1.5
1.0
moral social
Other-Caused Accidental
3.0
2.9 2.9
3.0 2.8 3.0
2.4
2.5 2.3 2.5
2.2
2.0
2.0 2.0
1.7
1.6 1.6
1.5
1.5 1.5
1.0 1.0
moral social moral social
Figure 6. Mean ratings of embarrassment, humiliation, and shame (+/- SE) for the
moral and social violation conditions for self-caused, other-caused, and accidental
events.
60
However, as Figures 5 and 6 suggest, reports of humiliation, embarrassment, and
shame were most similar within the self-caused condition. This was confirmed by a
significant Emotion × Event Cause interaction, F(4, 1420) = 46.10, p < .001 (ηp2 = .12).
Simple effects ANOVAs exploring the effect of Emotion within the self-caused condition
revealed that the effect of Emotion was significant for self-caused events, F(2, 478) =
132.36, p < .001 (ηp2 = .36). However, post hoc comparisons using the Bonferroni
procedure indicated that, while embarrassment (M = 3.6, SD = 0.61) was rated higher in
likelihood than humiliation (M = 3.1, SD = 0.99) and shame (M = 3.0, SD = 1.06), the
In addition, Figure 6 indicates that the greatest similarity among the three
emotions was observed for self-caused events that involved a moral violation. Indeed,
the Emotion × Event Cause × Type of Violation interaction was found to be significant,
F(4, 1420) = 25.80, p < .001 (ηp2 = .07). Moreover, a simple interaction ANOVA
conducted within the self-caused condition indicated that the Emotion × Type of
Violation interaction was significant within the self-caused condition, F(2, 478) = 106.7,
condition, additional simple effects analyses examined the effect of Emotion for the
social and moral violation. For the self-caused social violation, the effect of Emotion was
significant, F(2, 238) = 146.80, p < .001 (ηp2 = .55). However, mean differences between
humiliation, embarrassment, and shame for the self-caused moral violation did not reach
an acceptable level (mean differences = .01), F(2, 240) = 7.25, p = .001 (ηp2 = .06).
61
In addition to the effects described above, the main effect of Emotion was also
1420) = 47.58, p < .001 (ηp2 = .06). However, simple effects ANOVAs, looking at the
effect of Emotion within the audience doesn’t know and the audience knows conditions,
produced a similar pattern of results. This interaction appears to have resulted from
being more pronounced when the audience did not know the event cause than when the
Event Cause (3) × Audience Knowledge (2) × Type of Violation (2) mixed design
ANOVA described above, also produced a significant main effect for Event Cause, F(2,
710) = 186.39, p < .001 (ηp2 = .34). As illustrated in Figures 5 and 6, post hoc
comparisons, using the Bonferroni procedure, revealed that participants believed that
This main effect of Event Cause was also found to be qualified by a significant
Event Cause × Audience Knowledge interaction, F(2, 710) = 123.70, p < .001 (ηp2 = .26).
Simple effects ANOVAs conducted to explore the effect of Event Cause within the
audience knows condition confirmed the large effect of Event Cause observed in Figure 5
when the audience knew the cause, F(2, 710) = 295.25, p < .001 (ηp2 = .45). Post hoc
62
comparisons, using the Bonferroni procedure indicated that, when the audience knew the
event cause, the reported likelihood of embarrassment, humiliation, and shame was
significantly higher for self-caused norm violations (M = 3.4, SD = 0.90), than other-
Although the effect of Event Cause was also found to be significant when the audience
did not know the event cause, F(2, 710) = 59.17, p < .001 (ηp2 = .14), Figure 5 clearly
indicates that the effect of Event Cause was most meaningful when the audience knew
the cause.
main effect of Event Cause was also qualified by a significant Event Cause × Type of
Violation interaction, F(2, 710) = 27.53, p < .001 (ηp2 = .07). Simple effects ANOVAs
exploring the effect of Event Cause within the moral condition confirmed that the large
effect of Event Cause observed in Figure 6 for the moral violation was significant, F(2,
356) = 207.91, p < .001 (ηp2 = .54). Post hoc comparisons, using the Bonferroni
procedure, indicated that, when the event involved a moral violation, participants
reported that all three emotions would be significantly more likely to be experienced in
2.3, SD = 1.08), or accidental norm violations (M = 2.2, SD = 1.09). While the effect of
Event Cause was also found to be significant for the social violation, F(2, 354) = 31.16, p
< .001 (ηp2 = .15), Figure 6 indicates that differences between self-caused, other-caused,
and accidental events were most meaningful when the event involved a moral violation.
63
Differences between humiliation, embarrassment, and shame. In addition to the
effects described above, a significant Emotion × Event Cause interaction, F(4, 1420) =
46.10, p < .001 (ηp2 = .12), revealed that the effect Event Cause differed between the
three emotions. Simple effects ANOVAs, looking at the effect of Event Cause for
embarrassment, humiliation, and shame, indicated that the effect of Event Cause was
significant for all three emotions: embarrassment, F(2, 710) = 85.55, p < .001 (ηp2 = .19),
humiliation, F(2, 710) = 85.22, p < .001 (ηp2 = .19), shame, F(2, 710) = 285.17, p < .001
(ηp2 = .45). However, as demonstrated in Figures 5 and 6, the effect of Event Cause was
humiliation.
Moreover, within the audience doesn’t know condition, simple effects ANOVAs
looking at the effect of Event Cause revealed that the effect of Event Cause remained
meaningful only for the measure of shame, F(2, 710) = 126.05, p < .001 (ηp2 = .26). For
humiliation and embarrassment, the effect sizes did not reach an acceptable level:
humiliation, F(2, 710) = 19.58, p < .001 (ηp2 = .05), embarrassment, F(2, 710) = 17.97, p
< .001 (ηp2 = .05). Thus, there was insufficient evidence to suggest that Event Cause had
a meaningful effect on reports of humiliation and embarrassment when the audience did
1420) = 25.80, p < .001 (ηp2 = .07), revealed that differences in the effect of Event Cause
between the social and moral norm violations varied by emotion. To explore this
interaction, simple interactions ANOVAs were conducted that examined the Event Cause
64
× Type of Violation interaction for the measures of embarrassment, humiliation, and
shame.
These analyses indicated that the Event Cause × Type of Violation interaction was
significant for the measure of humiliation, F(2, 710) = 18.09, p < .001 (ηp2 = .05), and
shame, F(2, 710) = 62.06, p < .001 (ηp2 = .15). However, for the measure of
F(2, 710) = 2.15, p = .12 (ηp2 = .006). Thus, unlike humiliation and shame, there was
insufficient evidence to suggest that the effect of Event Cause differed between the social
Event Cause (3) × Audience Knowledge (2) × Type of Violation (2) mixed design
ANOVA revealed that the main effect of Audience Knowledge was significant, F(1, 710)
= 102.30, p < .001 (ηp2 = .13). On average, participants reported that embarrassment,
which the audience did not know not the event cause (M = 2.7, SD = 1.09) than the events
Knowledge interaction, F(2, 710) = 123.70, p < .001 (ηp2 = .26). Simple effects
ANOVAs were conducted that looked at the effect of Audience Knowledge within the
self-caused, other-caused, and accidental conditions. These analyses revealed that the
large effect of Audience Knowledge within the other-caused and accidental conditions
65
observed in Figure 5 was significant: other-caused, F(1, 232) = 127.44, p < .001 (ηp2 =
.34), accidental, F(1, 239) = 141.18, p < .001 (ηp2 = .37). As predicted, the reported
likelihood of embarrassment, humiliation, and shame was significantly higher when the
audience did not know the event cause (other-caused, M = 2.6, SD = 1.08; accidental, M
= 2.4, SD = 1.10) than when the audience knew the event cause (other-caused, M = 2.1,
For self-caused norm violations, the effect of Audience Knowledge was also
found to be significant, F(1, 239) = 63.13, p < .001 (ηp2 = .21). However, the mean
difference for this effect did not reach an acceptable level (mean difference = 0.3). Thus,
embarrassment, humiliation, and shame within the self-caused condition was not found.
above suggest that the effect of Audience Knowledge was similar for the measures of
interaction, F(2, 1420) = 47.58, p < .001 (ηp2 = .06), revealed that the effect of Audience
Knowledge differed between the three emotions. Simple effects ANOVAs looking at the
effect of Audience Knowledge for embarrassment, humiliation, and shame, indicated that
the effect of Audience Knowledge was significant for all three emotions: embarrassment,
F(1, 710) = 182.32, p < .001 (ηp2 = .20), humiliation, F(1, 710) = 67.34, p < .001 (ηp2 =
.09), shame, F(1, 710) = 6.55, p = .01 (ηp2 = .009). However, the effect size for the
measure of shame did not reach an acceptable level. Thus, there was insufficient
66
evidence to suggest a meaningful relationship between Audience Knowledge and
Event Cause (3) × Audience Knowledge (2) × Type of Violation (2) mixed design
ANOVA also revealed that the effect of Type of Violation was significant, F(1, 710) =
38.29, p < .001 (ηp2 = .05). On average, participants reported that humiliation,
response to the moral violation (M = 2.7, SD = 0.94) than the social violation (M = 2.3,
SD = 1.10).
27.53, p < .001 (ηp2 = .07), revealed that the effect of Type of Violation varied
significantly depending on who or what caused the event. Simple effects ANOVAs were
conducted to look at the effect of Type of Violation within the self-caused, other-caused,
and accidental events. These analyses confirmed the large effect of Type of Violation
observed in Figure 6 for self-caused events, F(1, 239) = 116.65, p < .001 (ηp2 = .33). On
average, for self-caused norm violations, the reported likelihood of these emotions was
higher for the moral norm violation (M = 3.7, SD = 0.63) than the social norm violation
(M = 2.8, SD = 1.02). No significant effects of Type of Violation were found within the
other-caused, F(1, 232) = 0.13, p = .72 (ηp2 = .001), or accidental conditions, F(1, 239) =
67
Differences between humiliation, embarrassment, and shame. Although the
results above suggest that the effect of Type of Violation was similar between these
1420) = 25.80, p < .001 (ηp2 = .07), revealed that the effect of Type of Violation differed
between the three emotions. Simple effects ANOVAs looking at the effect of Type of
Violation within the self-caused condition produced a significant effect for humiliation,
F(1, 239) = 87.41, p < .001 (ηp2 = .27), and shame, F(1, 239) = 199.74, p < .001 (ηp2 =
.46). However, the effect of Type of Violation for the measure of embarrassment did not
reach an acceptable effect size, F(1, 239) = 8.04, p = .005 (ηp2 = .03). Thus, there was
insufficient evidence to suggest that Type of Violation had a meaningful effect on reports
of embarrassment.
Summary
significantly more likely to elicit embarrassment than humiliation, which was rated
events in which a greater degree of similarity was observed in reports of these emotions,
be significantly related to the event cause. Overall, participants reported that self-caused
events would be more likely to elicit all three emotions than other-caused or accidental
68
were largest when the audience knew the event cause and when the event involved a
moral violation.
In addition, the effect of event cause varied between the three emotions. First, on
considerably larger for shame than for humiliation or embarrassment. Second, when the
audience did not know the event cause, differences between the self-caused and other-
caused/accidental events were meaningful for shame, but not for humiliation or
embarrassment. Last, unlike humiliation and shame, there was insufficient evidence to
suggest that the effect of event cause differed significantly between the social and moral
As for audience knowledge of the event cause, differences between the audience
doesn’t know and the audience knows conditions were observed within the other-caused
and the accidental condition for the measures of embarrassment and humiliation. As
predicted (Hypothesis 2), when the event was other-caused or accidental, participants
when the audience did not know the event cause than when the audience knew the event
cause.
norm violation occurred for the measures of humiliation and shame within the self-caused
condition. As predicted (Hypothesis 3), the reported likelihood of humiliation and shame
was higher for self-caused events involving the moral norm violation than the self-caused
69
Discussion
The primary goal of the current investigation was to extend our knowledge of the
cognitions associated with the experience of humiliation. Moreover, this study sought to
place humiliation in the context of other closely related emotions by investigating how
the cognitions related to humiliation may be both distinct and similar to those associated
with embarrassment and shame. Since empirical evidence suggests that humiliation,
embarrassment, and shame are most often experienced in response to norm violations
(Harter et al., 2003a; Keltner & Buswell, 1996; R. S. Miller & Tangney, 1994; Sharkey &
Stafford, 1990; Tangney, 1992), emotion-cognition relationships for these emotions are
likely to be more meaningful in the context of norm violations. Thus, reports of these
emotions were examined in response to hypothetical events that described the participant
engaging in a social or moral norm violation. Blame for the emotion eliciting event was
devaluation was manipulated by varying what the observing audience knew about
who/what caused the norm violation. Table 3 presents a summary of the major
embarrassment, and shame, the results of this study suggest that all three of these
70
Table 3
Event Cause Emotions were most similar in When the norm violation was
likelihood when the norm violation either other-caused or
was self-caused. accidental, embarrassment was
more likely than humiliation,
which was more likely than
shame.
71
emotions may be associated with blame attributed to the self for engaging in a norm
violation. This was evidenced in the fact that participant ratings for all three emotions
were at or above the midpoint on the scale for self-caused events, indicating that self-
and shame. Moreover, participant ratings for all three emotions were significantly higher
for self-caused norm violations than other-caused or accidental violations. Given that
self-caused violations were also found to elicit significantly higher levels of blame
attributed to the self than other-caused or accidental events, this evidence points to the
fact that humiliation, embarrassment, and shame may be more likely to be experienced
caused and other-caused/accidental events were most evident when the observing
audience knew the cause of the norm violation or when the event involved a moral norm
violation. This suggests that emotion-blame relationships may be influenced by what the
audience knows about who/what caused the norm violation and by the particular rule or
perceptions of devaluation were also found to vary with event cause when the audience
knew the cause and when the event involved a moral norm violation. Specifically,
participants reported that perceived negative evaluations and lack of acceptance from the
observing audience would be more likely to occur for self-caused violations than other-
72
emotions and self-blame may be significantly enhanced when differences in blame are
As well as exploring potential relationships with blame, this study also sought to
find additional support for the argument that humiliation, embarrassment, and shame are
related to perceived devaluation of the self from others. This was accomplished by
audience’s knowledge of the event cause varied. While there are likely several event-
related factors than may influence perceived devaluation, it was hypothesized that
audience knowledge of the event cause may be one of the primary event details that
affect perceptions of negative evaluation and lack of acceptance from others. This
prediction was based on the idea that the audience’s knowledge of the event cause may
affect who or what the victim of the norm violation believes the audience blames for the
violation. The more the victim believes the audience attributes responsibility to the self
for the violation, the more he/she is likely to believe the audience has formed a negative
reported that humiliation and embarrassment would be considerably more likely to occur
when the audience did not know the cause of the norm violation than when the audience
knew the cause. Also as expected, participants reported that the likelihood of perceived
negative evaluation and lack of acceptance would be higher when the audience did not
know the event cause than when the audience knew the cause. Together, this evidence
73
suggests that humiliation and embarrassment are more likely to be experienced in
humiliation, embarrassment, and shame was not found for self-caused norm violations,
this should not be taken to mean that emotion-devaluation relationships are less likely to
occur for self-caused events. Since audience knowledge was not found to have a
meaningful effect on perceived devaluation when the event was self-caused, this may
the experience of these emotions was not observed for self-caused norm violations.
humiliation, embarrassment, and shame in response to social and moral norm violations.
It was hypothesized that all three emotions would be more likely to be elicited when one
engages in a moral violation than a social violation. As a potential explanation for this
relationship, it was expected that participants would report that moral violations would be
more likely to elicit perceived devaluation than social violations. However, given that
differences in publicity between social and moral norm violations may account for the
violations, reports of these emotions were examined in response to social and moral norm
As predicted, when both social and moral violations were witnessed by a large
group of observing others, humiliation and shame were reported to be more likely to be
74
experienced in response to events involving a moral norm violation than events involving
evaluation and lack of acceptance from others was higher for the moral violation
vignettes than the social violation vignettes. Such evidence provides additional support
for the argument that humiliation and shame are more likely to be elicited in response to
was found only when the norm violation was self-caused. To account for this, it is
possible that the link between perceived devaluation and emotional experience is
considerably enhanced when the self is responsible for engaging in a norm violation.
Indeed, when the victim does not blame the self for the norm violation, he/she may
consider the devaluation from others to be temporary or easily remedied with a simple
explanation or account of the event. As a result, the negative thoughts and opinions of
others may be more easily discounted when the self is not responsible than when the self
is responsible. Therefore, humiliation and shame may be less likely to be affected by the
type of norm violated when the event is other-caused or accidental, given that one’s
Although there was evidence to suggest that all three emotions may be associated
with self-blame, the link between emotional experience and blame attributed to the self
may be most meaningful for shame. This was evident in the fact that differences between
75
self-caused and other-caused/accidental events were substantially larger for shame than
for humiliation and embarrassment. Moreover, the reported likelihood of shame was
not observed when the audience knew the cause of the norm violation.
Most importantly, however, the results of this study suggest that the experience of
shame may be limited to high self-blame events. While all three emotions were found to
events (high self-blame events), when the norm violation was presented as other-caused
or accidental (low self-blame events), participant ratings of shame were near the lowest
point on the scale. Such low ratings suggest that, in the absence of self-blame, the
embarrassment and humiliation were more moderate. Thus, unlike shame, humiliation
and embarrassment do not appear to be limited to high self-blame events. Moreover, the
fact that embarrassment was consistently rated higher than humiliation and shame within
the other-caused and accidental conditions indicates that embarrassment may be the least
76
humiliation. This was evident in the fact that, only humiliation was found to be related to
both audience knowledge of the event cause and type of norm violation. For shame,
knowledge of the event cause. Moreover, reports of embarrassment were not found to be
However, this should not be taken as evidence that embarrassment and shame are
shame are likely to be observed when the norm violation is self-caused. Given that
audience knowledge was not found to have a meaningful effect on perceived devaluation
when the event was self-caused, this may account for why a relationship between
may be interpreted by the fact that the link between embarrassment and perceived
devaluation is relatively weak. It is possible that the high publicity of the social and
moral norm violation events was sufficient to elicit embarrassment. Thus, for norm
Overall, the results of this study suggest that humiliation may be similar to
embarrassment and shame in that all three of these emotions are related to (a) self-blame
for engaging in a norm violation and (b) perceived devaluation of the self from others.
77
Such similarities in the cognitive correlates for these emotions are not surprising, given
that these emotions are thought to be members of the same emotion family (Elison, 2005;
Elison & Harter, 2007; Gruenewald et al., 2004; H. B. Lewis, 1971; Scheff, 2003;
Tangney et al., 1996). Thus, these emotions are expected to share similar characteristics,
including cognitions.
shame, most researchers agree that these emotions are associated with perceived
devaluation of the self from others (Elison, 2005; Elison & Harter, 2007; Gruenewald et
al., 2004; H. B. Lewis, 1971; Scheff, 2003; Tangney et al., 1996). Therefore, the results
of this study were successful in offering additional support for this argument. However,
when speaking about the similarities between these emotions, attributions of blame to the
self are rarely mentioned as a common characteristic. A possible explanation for this
overlooked similarity is that relationships with self-blame are often masked by other
situational details.
Indeed, the fact that humiliation was found to be associated with self-blame
appears to be inconsistent with both theoretical and empirical evidence suggesting that
harassment, and bullying from hostile-others. How does self-blame fit within this
humiliating events, is that norm violations that attract negative responses from other are
78
This was especially evident in the histories of the high profile school shooters
who reported experiencing humiliation on a daily basis. Many of these individuals were
described by their peers as lacking appropriate social skills, having a less than desirable
physical appearance, deficient in their athletic ability, and lacking in appreciation for
sports and other valued school activities. Because the shooters failed to meet peer
standards in these self-related areas, these individuals were constantly teased, mocked,
and harassed, primarily by the jocks who epitomized these standards (Harter et al.,
2003b). Thus, it is possible that part of the “formula” for humiliation is self-blame for a
What about embarrassment? Like humiliation, this emotion was also found to be
associated with blame attributed to the self. This evidence appears to contradict previous
violate social norms. However, it is possible that accidents may often elicit moderate to
high levels of blame to the self, rather than low levels of self-blame. Thus, the accident
scenario developed for this study may not have been representative of accidental norm
Indeed, the initial pilot results for this study found that when participants were
asked to imagine themselves tripping and spilling food in a fancy restaurant, most
reported that they would blame the self for being careless and inattentive to their
surroundings. Moreover, Cupach and Metts (1992) and Sharkey and Stafford (1990)
found that individuals tend to attribute responsibility to the self for seemingly accidental
events, such as awkward acts, botched role performance, forgetfulness, and other such
79
events. Thus, given that accidental norm violations may often involve moderate to high
levels of self-blame, the results of this study appear to be consistent with previous
between the experience of humiliation, embarrassment, and shame. Such differences are
consistent with the concept of emotion families in which “each emotion family can be
considered to constitute a theme and variations” (Ekman, 1992, p. 173). While the theme
variations can be thought of as the differences between the members that may be related
to any aspect of the emotional experience (e.g., behavioral expressions, eliciting events,
these emotions are expected to be similar in some respects, they are also anticipated to
have unique, defining elements that serve to distinguish one emotional state from the
other.
Of the three emotions examined in this study, shame may be the most restrictive.
norm violations that elicited a high level of self-blame. Thus, a strong dependence on
self-blame may be a key element that distinguishes shame from humiliation and
embarrassment. Such findings are consistent with previous studies that have found
shame to be closely linked to attributions of blame and personal responsibility for the
80
emotion eliciting event (Manstead & Tetlock, 1989; R. S. Miller & Tangney, 1994;
Mosher & White, 1981; C. A. Smith & Ellsworth, 1985; Tangney et al., 1996).
Furthermore, this evidence provides support for several theoretical claims which state
that cognitive appraisals of self-blame are critical to the shame experience (Gilbert &
Miles, 2000; M. Lewis, 1992; Scherer, 1993; Tangney, 1995). Indeed, as noted by
Gilbert and Miles (2000), “the shame literature has long stressed the role of self-blame
While the relationship with self-blame may be most meaningful for shame, the
humiliation, embarrassment, and shame are related to perceived devaluation. For the
most part, researchers and theorists have implied that this link is similar for all three
emotions (Elison, 2005; Elison & Harter, 2007; Gruenewald et al., 2004; H. B. Lewis,
1971; Scheff, 2003; Tangney et al., 1996). However, the findings from this study
indicate that the relationship between emotional experience and perceived devaluation
relationship between humiliation and perceived devaluation was not limited to self-blame
that elicit perceived devaluation than shame. This broader relationship with perceived
81
devaluation may be an additional factor that sets humiliation apart from shame, allowing
high across all conditions and was less likely to be affected by perceptions of a devalued
self than humiliation. This suggests that embarrassment may be more easily elicited than
be distinct from embarrassment in that its relationship with devaluation may be one factor
Such findings provide new insight into potential factors that may distinguish
as an emotion that involves thoughts of social rejection and loss of acceptance it is less
often suggested that humiliation may be more sensitive to these cognitions than shame or
necessarily involves negative judgments by others, while embarrassment does not require
the perception that others find fault with the self. Thus, the results of this study provide
additional support for this argument and indicate that humiliation may be unique in
embarrassment was unique in that the probability of experiencing this emotion remained
82
relatively high across all conditions. Moreover, links with self-blame and perceived
devaluation were less often observed for embarrassment than for shame or humiliation.
These observations coincide with several studies that have found embarrassment to be
elicited to a variety of different types of events that happen to draw unwanted attention to
the self (Cupach & Metts, 1992; Elison & Harter, 2004a, 2004b; Keltner & Buswell,
1996; R. S. Miller, 1995a; Sharkey & Stafford, 1990). Moreover, several theorists and
elicited in response to mere public exposure or suddenly becoming the center of others’
attention (M. Lewis, 1995; R. S. Miller, 1995a; Sabini, Siepmann, Stein, & Meyerowitz,
2000; Seidner, Stipek, & Feshbach, 1988). Thus, results from this study are consistent
with both theoretical and empirical arguments suggesting that unwanted public attention
support for Elison and Harter’s (2007) claim that, “embarrassment implies little more
than the presence of an audience witnessing our weak moments, making it the least
Overall, this study has added to our knowledge of humiliation by revealing that
this emotion may be similar to embarrassment and shame in that all three emotions are
associated with self-blame and perceived devaluation of the self from others. However,
the degree of relationship with these cognitions may distinguish humiliation from
embarrassment and shame. Specifically, the link with self-blame appears to be most
meaningful for shame, with this emotion being limited to high self-blame events. In
83
addition, humiliation may be more sensitive to variations in perceived devaluation,
allowing for humiliation to be experienced more often than shame, but less frequently
in blame or perceived devaluation and may be more easily elicited in response to mere
humiliation is appropriately placed alongside embarrassment and shame within the same
emotion family. However, the observed differences suggest that, while sharing some
overlap, humiliation may also be fundamentally distinct from embarrassment and shame.
The findings from this study add to the pioneering work conducted by Harter and
attention in the empirical literature, humiliation has remained largely unexplored, until
recently. With each new exploration, the mystery of this emotion is uncovered and an
additional piece of the humiliation puzzle is revealed. Continued investigation into the
comprehensive understanding of fundamental elements that define this emotion and the
factors that may contribute to the characteristic “flavor” of this emotional experience.
differences between humiliation and its close emotion relatives of embarrassment and
84
shame, our work in understanding the emotion of humiliation and its distinct
characteristics is far from complete. The results of this study, along with potential
limitations, offer possible avenues for future exploration into the experience of
humiliation.
Because humiliation was found to be rated relatively high for self-caused norm
violations, this raises the question of whether a norm violation is sufficient to elicit
humiliation. However, several studies conducted by Harter and colleagues (Elison &
Harter, 2004a, 2004b; Elison & Harter, 2007; Harter et al., 2003a) indicate that, unlike
demeaning looks, derogatory comments, etc.) may be more common or necessary to elicit
the emotion of humiliation. Given that this study did not assess participant beliefs
regarding the audience’s response to the norm violation, it is possible that participant
ratings of humiliation were related to perceived negative responses from the observing
audience. Thus, future studies using the vignette methodology will need to directly
assess participant beliefs regarding the active role of others in the emotion eliciting event.
In addition to overt reactions from the audience, humiliation may also be elicited
in response to more direct attacks on the self by others (e.g., bullying, harassment, cruel
practical jokes). This study attempted to capture this unique element of humiliation by
caused norm violations. However, it appears that simply having another instigate a
85
violation of a social norm may not be sufficiently related to the experience of
humiliation.
While the other-caused scenarios for this study may have involved some loss of power or
self-control on the part of the victim, an important feature that was not emphasized in
these scenarios was the presence of individuals who are currently within the victim’s
immediate social network (e.g., co-workers, classmates, neighbors, etc.) that both cause
and witness the public domination. Such familiar others may play a key role in creating a
more meaningful loss of power that could have long term consequences for the self.
Future studies using the vignette methodology should specify whether the perpetrator and
observing audience are from the victim’s social network, and/or control for this variable
or mockery, as portrayed in the other-caused scenario for this study, may be easily
Indeed, the histories of the high profile school shooters indicate that these individuals
were chronically humiliated by others who frequently teased and harassed the self in
front of others. Thus, an important direction for future research will be to explore
86
Cultural Differences in the Experience of Humiliation
Given that the sample for this study was relatively homogeneous with regard to
ethnicity and race (i.e., predominately non-Hispanic/Latino and White), the results of this
cultural backgrounds. While some (e.g., Ekman, 1999; Johnson-Laird & Oatley, 2000)
have argued that basic emotions (e.g., fear, anger, happiness) are more universal in
nature, complex emotions, such as pride, shame, humiliation, and embarrassment, may be
more culturally sensitive. Indeed, Shaver, Wu, and Schwartz (1992) have identified
Chinese, Italian, and American individuals. Given that studies have yet to look at
cultural variations in the experience of humiliation, a fruitful avenue for further study will
observed in this study for humiliation. In addition, studies exploring differences among
various subcultures within the United States, including those who have immigrated to the
the vignette method, in which individuals were presented with various hypothetical
scenarios and asked to indicate what they might feel and what they might think for the
given situation. When using this approach, it is important to recognize that participant
reports are primarily based on cognitive processes. That is, when participants read the
vignette and rate the likelihood of a particular emotional response, this is most likely
87
accomplished by determining the degree to which the details in the vignettes are
consistent with their stored emotion prototypes, schemas, or concepts. To the extent to
which individual emotion prototypes accurately reflect real-life experiences, they can
provide valuable insight into the potential cognitive correlates that may often accompany
these emotions. Indeed, Robinson and Clore (2001) found a considerable amount of
The advantage of the vignette method is that it avoids serious ethical issues
However, an important direction for future research will be to extend the findings of this
study with the use of additional research methodologies. Real-time studies may be
life events. Moreover, diary studies may be effective in capturing many of the defining
physical correlates of these emotions would not only provide additional insight into the
unique features of these emotional experiences, but may also allow researchers to identify
the emotions that may accompany verbal labels. This may be particularly useful for
observed in the “real world,” without the ability to directly interview the individual.
88
While studies have begun this difficult task for embarrassment and shame by identifying
distinct facial expressions and body postures for these emotions (Gilbert, 1997; Keltner,
1995; Keltner & Buswell, 1997), attention will also need to be directed toward
humiliation and the unique expressive and/or biological signature of this emotional state.
In addition, lab simulation studies that assess the relevant physiological reactions of
humiliation should also be included among future explorations into this emotion.
that has yet to be addressed in the empirical literature on humiliation is the age at which
this emotion emerges. In addressing this question, two critical facets of emotional
With regard to the question of experience, several theorists and researchers have
argued that certain cognitive prerequisites must be in place for self-conscious emotions,
abilities include: (a) self-awareness, (b) knowledge of social standards, and (c) the ability
Mumme, & Campos, 1998; Tracy & Robins, 2004). Given that embarrassment has been
argued to simply require self-awareness (i.e., the recognition that one has become the
object of unwanted attention), it has been proposed that this emotion may be the first to
89
emerge, sometime around the middle of the second year (M. Lewis, 1990b; M. Lewis,
Sullivan, Stanger, & Weiss, 1989). Shame, on the other hand, may develop later, with
the ability to make causal attributions to the self for the violation of a social rule or
standard.
strong link between humiliation and perceived devaluation observed in this study
suggests that this emotion may require complex self-evaluative skills that extend beyond
ability to engage in self-evaluative processes emerges between seven and twelve years of
age, at which point children begin to step mentally outside of themselves and take a
second-person perspective on their own thoughts and actions. Thus, it is possible that
humiliation may be experienced sometime within the ages of seven and twelve.
socialization may play a key role in the formation of emotion representations. With
regard to moral violations, Harter (1999) discovered that children begin to use the term
“shame” around five or six, but only with reference to others (primarily parents) being
ashamed of them (e.g., “Mom would be ashamed of me if I did something bad or got into
trouble.”). By ages six or seven, children reported being ashamed of themselves, but the
presence of observing others was still necessary. Only around the age of seven or eight,
did children begin to realize they can be ashamed of themselves in the absence of others.
It was inferred that children must first experience others as models who are ashamed of
the self in order to internalize these functions for themselves. Similar research will need
90
to be conducted to identify the underlying processes involved in the understanding of
humiliation. Initial pilot results from the Harter lab indicate that children as young as
nine years old may have a general understanding of humiliation as a negative emotion,
In summary, future research will first need to be conducted to examine the factors
should explore the age at which children begin to verbalize their understanding of
humiliation. More specifically, questions related to the age at which children come to
(i.e., norm violations, self-blame, devaluation by others, the role of the audience, etc.)
91
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Appendix A
In the next part of the survey, you will read two stories and answer questions about each
story. Each story will appear only once and you will NOT be able to go back and review
the stories after you click the “Next” button. Please read each story carefully BEFORE
you click the “Next” button and answer the questions.
It is important that you respond as honestly as possible to all of the questions. There is no
right or wrong answer and different people will give different answers to these questions.
We are interested in what you think.
105
Appendix B
Self-Caused
You’re at a classy restaurant for a fancy brunch buffet. It’s very busy, so there are many people
there, including some you know and others you don’t know. Shortly after being seated, you head
over to the buffet tables and begin to fill a plate with food. While walking back to your table with
your plate full of food, you spot the dessert table. Rather than make two trips, you go and get
two additional plates of dessert. You make an awkward attempt to balance all three plates
and your first plate of food drops. A large amount of food is now all over the floor.
Audience Doesn’t Know Cause. Most everyone in the restaurant heard the plate drop and they are
now looking at you. However, you know they did NOT see you trying to carry three plates
at once because they were eating or talking with others when that happened.
Audience Knows Cause. Most everyone in the restaurant heard the plate drop and they are now
looking at you. You know they SAW you trying to carry three plates at once because they
happened to be looking in your direction just before your plate dropped.
Other-Caused
You’re at a classy restaurant for a fancy brunch buffet. It’s very busy, so there are many people
there, including some you know and others you don’t know. Shortly after being seated, you head
over to the buffet tables and begin to fill a plate with food. While walking back to your table with
your plate full of food, someone behind you makes an insulting comment to you and pushes
you. Your plate drops and a large amount of food is now all over the floor.
Audience Doesn’t Know Cause. Most everyone in the restaurant heard the plate drop and they are
now looking at you. However, you know they did NOT see someone make an insulting
comment and push you because they were eating or talking with others when that
happened.
Audience Knows Cause. Most everyone in the restaurant heard the plate drop and they are now
looking at you. You know they SAW someone make an insulting comment and push you
because they happened to be looking in your direction just before your plate dropped.
106
Accidental
You’re at a classy restaurant for a fancy brunch buffet. It’s very busy, so there are many people
there, including some you know and others you don’t know. Shortly after being seated, you head
over to the buffet tables and begin to fill a plate with food. While walking back to your table with
your plate full of food, a strong gust of wind from an open window knocks a decorative
ornament off a tree behind you. The ornament quickly rolls up behind you and suddenly
trips you. Your plate drops and a large amount of food is now all over the floor.
107
Appendix C
Self-Caused
You’re inside a popular department store. It’s very busy, so there are many people there,
including some you know and others you don’t know. You get tired, so you decide to take a
break on a bench outside. Just before you exit the store, you walk by a sunglass rack and put a
pair of expensive sunglasses in the hood of your jacket. You didn’t want to pay for them
and you thought this would be a good place to hide them. When you open the door, a very
loud alarm goes off. A security guard stops you and discovers the sunglasses in your hood. The
guard takes the sunglasses and allows you to continue on your way.
Audience Doesn’t Know Cause. Most everyone in the store saw you get stopped by the security
guard and they are now looking at you. However, you know they did NOT see you put the
sunglasses in your hood because they were busy shopping when that happened.
Audience Knows Cause. Most everyone in the store saw you get stopped by the security guard
and they are now looking at you. You know they SAW you put the sunglasses in your hood
because they happened to be looking in your direction as you did this just before you
opened the door.
Other-Caused
You’re inside a popular department store. It’s very busy, so there are many people there,
including some you know and others you don’t know. You get tired, so you decide to take a
break on a bench outside. Just before you exit the store, someone behind you makes an
insulting comment to you and drops a pair of expensive sunglasses in the hood of your
jacket without you knowing it. When you open the door, a very loud alarm goes off. A security
guard stops you and discovers the sunglasses in your hood. You realize the person who made the
comment put the sunglasses in your hood. The guard takes the sunglasses and allows you to
continue on your way.
Audience Doesn’t Know Cause. Most everyone in the store saw you get stopped by the security
guard and they are now looking at you. However, you know they did NOT see someone make
an insulting comment and put the sunglasses in your hood because they were busy shopping
when that happened.
Audience Knows Cause. Most everyone in the store saw you get stopped by the security guard
and they are now looking at you. You know they SAW someone make an insulting comment
and put the sunglasses in your hood because they happened to be looking in your direction
just before you opened the door. Nobody could have warned you about the sunglasses
because everything happened so quickly.
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Accidental
You’re inside a popular department store. It’s very busy, so there are many people there,
including some you know and others you don’t know. You get tired, so you decide to take a
break on a bench outside. Just before you exit the store, you walk by a sunglass rack and a
pair of expensive sunglasses accidentally slips off a hook and into the hood of your jacket
without you knowing it. When you open the door, a very loud alarm goes off. A security guard
stops you and discovers the sunglasses in your hood. You realize the glasses must have
accidentally fallen when you walked by the rack. The guard takes the sunglasses and allows you
to continue on your way.
Audience Doesn’t Know Cause. Most everyone in the store saw you get stopped by the security
guard and they are now looking at you. However, you know they did NOT see the sunglasses
accidentally slip off the hook and into your hood because they were busy shopping when
that happened.
Audience Knows Cause. Most everyone in the store saw you get stopped by the security guard
and they are now looking at you. You know they SAW the sunglasses accidentally slip off the
hook and into your hood because they happened to be looking in your direction just before
you opened the door. Nobody could have warned you about the sunglasses because
everything happened so quickly.
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Appendix D
Note: The following questions were presented with the social norm violation vignettes.
Phrases or words varied slightly for the questions presented with the moral norm
violation vignettes.
Emotions
Embarrassed
Not at all Not very Pretty Very
true true true true
Humiliated
Not at all Not very Pretty Very
true true true true
Ashamed
Not at all Not very Pretty Very
true true true true
2. How much would you blame yourself for you spilling your food?
Why?
__________________________________________________________________
3. How much would you blame someone else for you spilling your food?
Why?
__________________________________________________________________
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Perceived Devaluation: Negative Evaluation of Self from Others
4. I would think spilling my food made me to look bad in front of the other people in the
restaurant.
5. I would think the other people looking at me would be thinking negative thoughts
about me.
6. Imagine that shortly after you spilled your food, you make a second trip through the
long buffet line. How true would the following be of you?
I would believe the people in line who saw the spilled food would be…
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