CASE IV: ALFRED MCALPHINES STREETLIGHT LIGHTING TEAM

I. Overview

The inaugurating safety cultures in small enterprises and the execution of

these safety cultures together with another company to make it possible. They
also made sure to give priority on giving training for their employee to bring
out their skills and potentials.

II. Executive Summary

Alfred McAlpine’s avenue lights group is part of its infrastructure Services

business. The company has a significant song file in
the industry for supplying a one stop carrier for the installation, renewal and
maintenance of road lighting, amenity lighting, and different electrical
installations. The crew operates from Chorley in Lancashire with a
satellite website online close to Mansfield. A knowledgeable team of operators
use a wide range of specialized vehicles and equipment. They have
completed many successful contracts with the Highways
Agency, neighborhood authorities and private quarter clients. The business
enterprise typically employs round 50 people at a number of web
sites throughout the UK. The vary of services offered includes: road lighting,
motorway lighting, illuminated traffic signs, amenity lighting, non-illuminated
traffic signs, related ducting and chamber installations, and communications
installation. These are regularly high-risk activities conducted on ‘live’
high-speed carriageways whilst different building activities are taking region on
the same stretch of highway. Work is often carried out at night. As well as
the obvious dangers of gaining access at height, there are risks from
fast-moving traffic and the need to guard pedestrians and other road users. The
challenges they are going through is to enforce a strong and nice mechanism for
two-way communication, at the equal time
they also construct a culture of continuous improvement of consciousness in pr
otection and health.

III. Introduction

This case study is about the improvement of the safety and the health of the
workers during office or working hours. Alfred McAlphine’s team focuses
infrastructure offerings business; they have a considerable tune file for

presenting one-stop provider for installation. The team operates in Chorley,

Lancashire and they has a satellite close to the Mansfield. And they additionally

desire to acquire the behavioral working pattern of managers and operatives

the UCATT and MAH safety helps to enhance that and they additionally get a
work council. The want for safety awareness, safe working and quality practice
is essentially known as being the directors’ responsibility. The aim is
to encourage all company employees to be proactive in getting involved in
health and safety, to supply feedback to managers on what works well and what
does not, and to put forward initiatives to improve everybody’s working

prerequisites on site.

IV. Analysis

This case study is about the willingness of the company to provide

improved safety and health system for their worker for them to be successful
both the employee and the company. The Alfred McAlphine’s street lighting
team has a very significant track record in the industry for providing a one stop
service for the installation, renewal and maintenance of street lighting, amenity
lighting, and other electrical installations that is why they has many clients
public and private sector. By using wide range of specialized equipment and
vehicle, they completed many successful contracts with the Highways Agency.
One of the challenges they encounter every time is the risk when activities
conducted on live high-speed carriageways while other construction activities
are taking place in the same highway. Another factor of the risk is the time they
conduct their work. They usually carried their work at night. Also, the risk on
working at heights is high they also need to consider the safety of the
pedestrians and other road users. The company’s management wants to have an
effective mechanism for two-way communication because of its important
especially on their business when a client contacted them they need to respond
immediately to provide their service without delays. Working at night is
advisable because it lessen the accidents that might happen while working
because during night time there are less road users. To provide the safety and
help culture they established a partnership with the Union of Construction
Allied Trades and Technicians (UCATT) which aims to help and encourage all
employees to be proactive and compliant in health and safety. They also
invested on giving training to the employee to achieve the change they want
and decided to make it “behavioral”. Having safety ambassadors can also bring
out this change, they must be trained representatives from the workplace. They
provided presentations regarding specific safety topics and it was delivered to
the workplace. After that, the employees chose candidates that can represent
them at the Works Council meeting to be trained to IOSH certification level.
Work councils was also established for the consultation of all the employees on
what work they need to enhance and this work council need to understand what
he or she is doing so he or she won’t give a incorrect recommendation

to those employees who are in need. The benefits of the commercial enterprise
is that they have a safer working surroundings they don’t need to worry about
their health and security or at least it used to be minimized, subsequent is
the lengthy term employment security; they are no longer involved if
they keep their jobs in lengthy phrases due to the fact the enterprise is investing
for the education of its people.

V. Alternatives and Design Criteria

Any organization wishing to enhance fitness and security practices other

than in reality regulatory compliance must interact their workforce
in significant consultation. This requires planning, determination and

training for anyone involved. Employees must be cooperative and must comply
to changes if they want this change to be effective. It requires thorough
planning, willingness and determination, and an effective training to attain safe
and healthy working environment.

We all want to work in a pleasant and comfortable environment. Working

in a positive and safe workplace will impact your well-being in a good way and
give you a better outlook on your career. It will make getting up for work in the
morning a joy rather than a chore! With a little bit of work and support from
your team, you can create this positive and safe space. Actively show
appreciation for your team, and encourage them to show appreciation for each
other. This can be done in an unstructured way, by just encouraging your
employees to be thankful to each other. Workplace should be the perfect place
for open discussion. Discussion sessions can be a great opportunity for
brainstorming and generating new ideas. When conducting group discussions,
you may find that some team members will dominate the discussion. In order to
promote a safe and positive environment for the whole team, develop a system
where everyone gets the chance to voice their idea or opinion. In a safe and
healthy workplace, employees have a stake in the success of the program safety
and health is everyone's responsibility. Actively encourage employee
involvement if you want your program to succeed. Hold people accountable
and makes sure everyone does their part. Establish a simple process for
workers to report injuries, illnesses, close calls/near misses, hazards, and other
safety and health concerns, and respond to reports promptly. Include an option
for anonymous reporting to reduce fear of reprisal. Report back to workers
routinely and frequently about action taken in response to their concerns and
suggestions. Emphasize that management will use reported information only to
improve job site safety and health, and that no worker will experience
retaliation for bringing such information to management’s attention. Empower
all workers to initiate or request a temporary suspension or shutdown of any
work activity or operation they believe to be unsafe. Involve workers in finding
solutions to reported issues.

They need to see if the steps they are making are going to be effective for
both the employer and the employee. The goal of this study is to see if those
changes can be done.

VI. Conclusion and Recommendation

The most successful companies are never satisfied with the status quo. They
constantly have their eye on the next innovation, the next level of performance.
They know the importance of continuous improvement in all areas of the
business. Even if things are going really well, they are looking at what could be
improved upon so that they can perform better. They are finding ways to work
smarter--not harder--in order to be more efficient and profitable. The most
successful companies are always innovating and developing new ways to
deliver top-notch quality to their customers. Businesses dedicated to continuous
improvement recognize the importance of these actions for strengthening the
quality of a product, improving customer satisfaction, and for improving
efficiency, productivity and profits. Implementing the program is a tacit
acknowledgment that, even though the company's operations will never reach
perfection, they can always be better than they were yesterday.The importance
of making continual workplace improvements revolves around your company's
ability to compete in the marketplace and retain employees. Maintaining a
dynamic workplace is essential to the growth of your organization.

Continuous improvement processes allow businesses to uncover problems and

find ways to fix them. Small, positive changes made over time can dramatically
impact a business’s overall process. Continuous improvement can be applied to
any organization that requires people to move material or information through
steps. In other words—any organization. Not for profits, educational,
governmental and financial institutions, health care organizations and
manufacturers can all use continuous improvement for better results. Why is
safety so important in the workplace? Nobody wants to do business with
corporations risk the quality of the product and the safety of their employees to
increase the bottom line. Companies who care about their employees put them
first and when that happens, productivity increases. Suddenly, the employee is
no longer a number, but a person who can make a difference. The benefits of
safety in the workplace will be clearly seen by employees and outside visitors.
Establishing good safety practices including training, education and
the appropriate safety supplies (PPE) begins with the employers commitment to
safety. Why is workplace safety so important? Because it benefits both the
company and the worker. The benefits of workplace safety are
overwhelming. Safety transforms a company and it's employees into a team of
people with a common goal.

VII. Citing of Sources

Alfred McAlphine Street Lighting Operations

UCATT

Occupational Health & Safety

VIII. References

https://en.wikipedia.org/wiki/Union_of_Construction,_Allied_Trades_and_Tec
hnicians

http://www.hse.gov.uk/construction/engagement/streetlight.pdf

https://www.mentimeter.com/blog/transparency-at-work/9-ways-to-create-a-po
sitive-and-safe-work-environment
https://theleanway.net/5-Benefits-of-Continuous-Improvement

https://leankit.com/learn/lean/the-importance-of-continuous-improvement/