Scribd
Upload
433 views7 pages

CCNA Collaboration Syllabus

The document provides an overview of topics related to Cisco Unified Communications Manager (CUCM) and Cisco Unified Communications Manager Express (CME). It discusses traditional voice versus unified voice, introduces CUCM including functions, hardware, and deployment models. It also covers CUCM endpoints, implementations, user account management, Cisco CME, dial plans, call coverage, calling privileges, extension mobility, and other related topics.

Uploaded by

shaik
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
433 views7 pages

CCNA Collaboration Syllabus

The document provides an overview of topics related to Cisco Unified Communications Manager (CUCM) and Cisco Unified Communications Manager Express (CME). It discusses traditional voice versus unified voice, introduces CUCM including functions, hardware, and deployment models. It also covers CUCM endpoints, implementations, user account management, Cisco CME, dial plans, call coverage, calling privileges, extension mobility, and other related topics.

Uploaded by

shaik
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 7

CCNA & CCNP VOICE

Traditional Voice versus Unified Voice

a) Telephone
b) What is Signal and its types used in Telecommunication
c) How Electricity works
d) Understanding Analog Signal
i) (Loop start and Ground start Signal, Advantages and Disadvantages of Analog Signal)
e) Signaling Events Signal
i) (Information Signal, Address Signal and Supervisory Signal)
f) Understanding Digital Signal
i) (T1, E1, CAS and CCS)
g) Understanding PSTN
i) (DSL, FTTx, ISDN and Understanding PSTN Numbering Plan)
h) VOIP and its Advantages
i) (The Process of Converting Voice to Packets, CODEC, Role of DSP and PVDM)

Introduction to Cisco Unified Communications Manager

1. CUCM Overview
2. CUCM Functions
3. CUCM Signaling and Media Paths
4. CUCM Cluster
5. CUCM Hardware
6. CUCM Operating System
7. CUCM Database
8. Licensing

Installing CUCM and Its Navigations

9. Lab setup
10. Requirements and Limitations
11. Required Installation Information
12. Logging to CUCM CLI and GUI
13. Understanding CUCM Navigations

CUCM Deployment Models

1. Single-Site Deployment
2. Multisite Centralized Call Processing Model
3. Multisite Distributed Call Processing Model
4. Clustering Over IP WAN Call Processing Model
5. CUCM Session Management Edition
CUCM Endpoints

1. Variety of Endpoints can register in CUCM


2. Special Functions and Services Used by IP Phones
a) Network Time Protocol (NTP)
b) Dynamic Host Configuration Protocol (DHCP)
c) Domain Name System (DNS)
d) Voice VLAN
e) Power over Ethernet (PoE)
f) Trivial File Transfer Protocol (TFTP)
3. IP Phone Boot up Process
4. Different methods to register IP Phone in CUCM
5. Endpoint Basic Configuration Elements
6. Differences between SCCP and SIP IP Phone Boot up Process

Implementing and Hardening IP Phones

1. Manual Registration
2. Auto-registration
3. Bulk Administration Tool (BAT)
4. Self-Provisioning
(Cisco IP Communicator and IP Blue soft Phones)

Managing User Accounts in CUCM

1. Different user accounts in CUCM


2. How to add and delete users and how to assign privileges to them
3. LDAPv3 synchronization – CUCM

Cisco Unified CME

1. Cisco Unified CME Overview


2. Managing CME Using the CLI and GUI
3. Hardware and Software Systems of Cisco Gateways
4. Registering SCCP, SIP and Analog Phones in CME

Dial-peers

1. Inbound and Outbound Dial-peers


2. VoIP and POTS
3. Understanding Call Legs
4. Understanding Destination-pattern Wildcards
5. Dial-peer Mach
(DNIS, ANI, Port Number (Based on ANI), Dial-Peer 0 / Default Dial-Peer)
Gateway Protocols

1. Signaling Protocol
2. Streaming Protocol

H.323

1. Overview of H.323
2. Advantages
3. Network Components
a) Terminals
b) Gateway
c) Gatekeeper
d) MCU
e) CUBE
f) How Terminals, Gatekeepers, and Gateways Work Together
4. H.323 Protocols
5. H.323 Call Flow
a) Slow Start
b) Fast Start
c) Early Media
 Capability negotiation
 Open Logical Channel (OLC)
 Master/Slave Determination (MSD)
 RTP and RTCP
6. Configuration of H.323 Gateway
 Configuration of H.323 Gateway
 Loop Back Interface
 Binding Loop Back Interface
 Codec - Multiple Codec Configurations
 Call Flow
 Call Preserve

H.323 Troubleshooting Commands

Session Initiation Protocol (SIP)

a) Overview of SIP
b) Advantages of SIP
c) SIP Architecture
d) SIP Servers
e) SIP Call Flow
 Early Offer, Delay offer and Early Media
f) SIP Addressing
g) SIP Requests and Response Messages
h) Configuration
i) SIP Verification & Troubleshooting Commands
Media Gateway Control Protocol

a) Overview of MGCP
b) Advantages of MGCP
c) MGCP Gateways
d) MGCP Messages
e) MGCP Package Types
f) MGCP Call Flow
g) MGCP Residential Gateway Configuration

ISDN

a) ISDN Services
b) Digital Voice Ports
c) B & D channel
d) Digital Trunks
e) ISDN Media Types
f) Fractional PRI
g) PBX
h) ISDN Signaling (3 Layers)
i) Call Flow
j) Configuration
k) Verifying & Troubleshooting Digital Voice Ports
l) Cause Codes (ISDN)

CUBE

a) Overview of CUBE
b) Key Features of the Cisco UBE Gateway
c) CUBE Deployment Modules
 Centralized, Distributed and Hybrid
d) Where We can use CUBE
e) Media Flows on Cisco UBE Gateways
f) Configuring CUBE

CUCM Digit Manipulation

a) CUCM Digit Manipulation


b) Mechanics of CUCM Digit Manipulation
c) External Phone Number Mask
d) Translation Patterns
e) CUCM Digit Prefix and Stripping
f) Significant Digits
CUCM Dial Plan

a) Dial Plan Overview


b) Calls Originate From
c) Digit Addressing Methods
d) Call Routing Types
e) Call Routing Component
f) Digit Analysis
g) Route Pattern
h) LRG and Standard Local Route Group

Call Coverage

a) Implement hunt groups


b) Enable the other call-coverage features
a. CALL FORWARDING
b. SHARED LINES
c. CALL PICKUP(Pickup, Group Pickup and O - Pickup)

Calling Privileges (CoS)

a) Calling Privileges Overview


b) Call Privileges Configuration Elements
c) Partitions and Calling Search Spaces
d) Configuring Partitions and Calling Search Spaces
e) Time-of-Day Call Routing
f) Client Matter Codes and Forced Authorization Codes
g) Private Line Automatic Ring down

Extension Mobility

a) Configuration
b) Troubleshooting Extension Mobility

SRST

a) What is SRST
b) Configuring SRST for SCCP and SIP
c) SRST Configuration For SIP Phones
d) MGCP Fallback Configuration

Media Resources

a) Music on Hold
b) Conferencing
c) Transcoder (Xcode)
d) Media Termination Point (MTP)
RTMT

DB Replication

NTP Issues

Backup and Restore

CUCM Licensing
Understanding and Implementing Dial Plans – CME

1. Dial Plan Overview


2. Planning Considerations of Dial Plan
3. Direct Inward Dialing (DID)
4. Voice activity detection (VAD)
5. Digit Collection and Consumption
6. CUCME Addressing Method
7. Digit Manipulation
a) digit-strip
b) forward-digits
c) Prefix
d) num-exp
e) Clid
f) Voice translation rules and profiles

8. Site-Code Dialing and Toll-Bypass


9. TEHO (Tail-End-Hop-Off)
10. Implementing Calling Privileges

You might also like