COMPETENCY-BASED GUIDE QUESTIONS

Competency-based questions are interview questions requiring candidates to provide

A. EXPERTISE
Below Meets Above
Questions Expectations Expectations Expectations
Tell us of a time when you had to Not all sources All sources were All sources were
choose among several options to (external and considered in considered in
solve a problem. How did you internal) were coming up with the coming up with the
decide on the option? What was considered in solution. solution, and the
the outcome? deciding the outcome was very
solution. successful.
Tell us of a time when changes in Candidate was not Candidate was Candidate was
direction or strategy required you able to fully adapt. able to fully adapt able to anticipate
to adjust the way you do things? just in time. the change and
How did you make sure that the adapt accordingly.
changes you made continued to
align with the long-term strategy?

Tell us of a time when you had to The challenges The challenges are Challenges are
manage obstacles that stop you were not fully fully appreciated fully appreciated.
from achieving your goals. What appreciated. and solutions Solutions meet the
did you do and what was the Solutions given do given address the right issues.
outcome? not address the right issues. Outcome was
right issues. successful.
What specific and measurable The candidate’s Goals and Goals and
goals and objectives did you have previous goals and objectives match objectives match
in your work? objectives do not to what is needed. to what is needed,
match that of what and ensure results
is needed in the that add value to
position. the group’s
success.
How would you identify current The candidate’s The candidate’s The candidate is
trends and best practices in the means in being means in being well-informed and
field of the position being applied updated are not updated are able to anticipate
for, and generally keep up with a effective. effective. future changes.
rapidly changing marketplace?

Tell us about a time when you The candidate The candidate was The candidate’s
encountered serious resistance to a failed to provide able to provide solutions
change you were attempting to real solutions to real solutions to effectively brought
bring about. the problem. the problem. about change.
 A. TEAMWORK
Below Meets Above
Interview Questions Expectations Expectations Expectations
Describe a time when you worked The role or input The role or input The role or input to
with others to create new and to the activity is to the activity is the activity is bigger
creative ideas to solve a problem. smaller than just right. than expected.
What was your role? expected.

Describe a situation when you’ve Help provided Help provided Help provided
been able to help others focus on was limited or was enough to significantly
short-term and long-term goals. will have no encourage others changed the group
effect at all. to focus on goals. for the better.
Describe a time when your ideas Methods in Methods in Methods in getting
were used to realize the goal of getting support getting support support are aligned
your team or organization. What are not aligned are aligned with with your group
did you do in order to gain the with your group your group culture, and were
support and cooperation of culture. culture. performed
others? What was the outcome? effectively.

What have you done to encourage Candidate’s ways Candidate’s ways Candidate’s ways
others to promote collaboration do not really help provide real help are effective and
and cooperation across teams? in encouraging in encouraging support the overall
teamwork. teamwork. objectives of the
company.
How do you help others to accept Candidate’s ways Candidate’s ways Candidate’s ways
change (in process, procedure, do not really help provide real help effectively brings
policy, etc.) and adapt to it in in encouraging in encouraging about change in the
order to help achieve the others to adapt to others to adapt to group. Outcomes
company’s goals? What was the change. change. are successful.
change? What was the outcome?

EVALUATION CHART

Questions Asked Interviewee Answers Rating Notes

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