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Over The Phone Interview Rubric

The rubric assesses candidates on their performance in an over-the-phone interview across 5 competencies: first impressions, preparation, personal attributes, general attitude, and responses. Candidates are scored on a scale from 1 to 5 points in each competency, with 1 point being unsatisfactory, 3 points satisfactory, and 5 points above expectations. The highest scoring candidates are well-spoken, interested in the position, enthusiastic about the interview, and provide well-constructed and genuine responses.

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392 views1 page

Over The Phone Interview Rubric

The rubric assesses candidates on their performance in an over-the-phone interview across 5 competencies: first impressions, preparation, personal attributes, general attitude, and responses. Candidates are scored on a scale from 1 to 5 points in each competency, with 1 point being unsatisfactory, 3 points satisfactory, and 5 points above expectations. The highest scoring candidates are well-spoken, interested in the position, enthusiastic about the interview, and provide well-constructed and genuine responses.

Uploaded by

jibb quirante
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Purposive Communication

Over-the-phone Interview Rubric

Unsatisfactory Satisfactory Above Expectation


Competencies Score
(1 point) (3 points) (5 points)
Answered and talked as if truly
interviewed for a position.
Did not answer or Answered the call as
First answered the call but expected and sounded
Introduced himself/herself and
Impressions was not positive positive and excited
provided for a transition to help
about the interview. about the interview.
the interviewer ease into the
interview process.
Did not complete
Knows his/her purpose. Knows what he/she wants out of
interview task,
Preparation Completed the interview the interview and spoke as if
showing evidence of
task. he/she truly were pro-company.
poor planning.
Overbearing,
overaggressive, Somewhat nervous, lapses Well spoken, was clearly
Personal
egotistical; or shy, some words; speaks too understood by interviewer and
Attributes
reserved, and overly loudly or softly. confident.
nervous.
Seems interested in the
Lack of interest and
position but could be Interested in the position and
enthusiasm about the
better prepared or enthusiastic about the interview.
General Attitude assignment; passive
informed on certain Answered questions
and indifferent; or
topics or better prepared appropriately.
overly enthusiastic.
on questions.
Gives well-constructed, confident
Answers with "yes" or responses that are genuine.
Gives well-constructed
"no" and fails to Provides excellent communication
Responses responses, but sounds
elaborate or explain; and asks the interviewer
rehearsed or unsure.
talks negatively. questions which are relevant to
the interview process.
TOTAL
Prepared by
MELVIN R. CABASAG, LPT
Instructor

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