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2019 TLSI Syllabus CoreCourse

This course provides an overview of technology leadership and managing organizations in a digital world. The course objectives are to understand emerging technologies, identify business opportunities, and learn how to build and lead successful technical organizations. The course involves case studies, exercises, and team projects. It is taught over 6 weeks and covers topics such as managing customer relations, leading innovation, motivating employees, and developing strategies for technology businesses. Evaluation includes class participation, two exams, and a project.

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60 views3 pages

2019 TLSI Syllabus CoreCourse

This course provides an overview of technology leadership and managing organizations in a digital world. The course objectives are to understand emerging technologies, identify business opportunities, and learn how to build and lead successful technical organizations. The course involves case studies, exercises, and team projects. It is taught over 6 weeks and covers topics such as managing customer relations, leading innovation, motivating employees, and developing strategies for technology businesses. Evaluation includes class participation, two exams, and a project.

Uploaded by

tbnjhjlkkkkkk
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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EASTON TECHNOLOGY MANAGEMENT

CENTER UCLA ANDERSON SCHOOL OF


MANAGEMENT

MGMT 180

Technology Leadership: The Transformation of Consumers, Businesses, and Society

Class Time: Monday and Wednesday, 9:00 AM– 12:00 PM


Course Instructors: Chris Christensen

COURSE CATALOG DESCRIPTION:

In this course you will learn the skills needed to become a successful leader of digital technology. Everyone is
aware that social media, big data, artificial intelligence, and the Internet of things are changing our world. While
this digital technology is properly a matter of concern for consumers, businesses, and society, it also affords
countless opportunities for enterprises and individuals to develop new services and products, improve existing
practices and processes, and open new totally new markets, jobs, and careers. The focus of this course is on
exploring “best practices” from successful corporations and enterprises to identifying and exploiting
opportunities in digital technology businesses in the future.

COURSE OBJECTIVES:

o Understand the latest technologies and related new product/services (artificial intelligence, internet of things,
cloud computing) which have disrupted existing industries and created new ones
o Understand how digital technology organizations are different from and how they are similar to successful
businesses in non-technical organizations.
o Align new product development activities with corporate strategies for more effective customer and client
partnerships
o Identify business opportunities for new services and practices that are likely to be successful in the global high
technology marketplace of the future
o Know how to build a successful organization and how to motivate and inspire technical staff, teams, and
managers
o Understand entrepreneurial and corporate practices and develop strategies become managers of exciting, new
business enterprises

Each session includes exercises, guided discussions, and case studies that will demand participation and
interaction with the instructor and other participants.

Learning teams will be assigned at the second week’s sessions. Over the remainder of the course the teams will
develop specific plans to apply the principles, tools, practices, and techniques learned in the course to enhance
specific business practices and career development.

COURSE MATERIAL:

Handouts: Case Studies, Exercises, and Articles will be assigned during class
Textbook: Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die by Eric Siegel
GRADING:
Class participation 25%
First Exam at midterm: 25 %
Second Exam at last session: 25%
Project: 25%
Total: 100%

COURSE OUTLINE:

Week Subject
Week 1 MON 06/24 Digital Technology in Business and Society
 Overview of Digital Technology
 Impact of Technology on Consumers, Businesses, and Society
 Tools and Practices—Data Mining, Machine Learning, AI, IoT, Cloud
Computing, Smartphones, Blockchain, etc.
WED 06/26 Technology Leadership
 Career Paths and Goals
 Leadership and Management
 Personal Skills—Build on Your Strengths
Week 2 MON 07/01 Technology Organizations
 Entrepreneurs and Intrepreneurs
 Build the Staff—Select, Attract, Hire, Train
 New Directions—Lean, Flat, Agile, Flexible, Robust
WED 07/03 Technology Vision and Strategy
 Strategic Planning
 Deployment—Project Management
 Improvement—OpEx, 6Sigma, ISO 9000
Week 3 MON 07/08 Managing Customer and Client Relations
 Marketing and Sales Fundamentals
 Client Partnering
 Customer Service—a Lost Art or a Niche Opportunity?
 Social Responsibilities
WED 07/10 Leading Innovation
 Needs versus Wants
 Individual Creativity
 Corporate Creativity
 Technology Innovation Tools and Practices
First Exam
Week 4 TUE 07/16 2 PM to 5 PM Leading Technology Teams
 Team Building in the Technology World
 Enhancing Effective Teamwork
 Modern Trends in Team Dynamics
WED 07/17 Motivation
 Power and Authority
 Influence without Authority—Read People’s Minds
 Trends in Motiving Individuals, Teams, and Organizations
Week 5 MON 07/22 Global Organizations, and Virtual Teams and Projects
 Technology Issues in the Global World
 Diversity in the Workplace
 Virtual Teams and Projects
WED 07/24 Money Matters
 The Balanced Scorecard
 Financial Concepts and Reports
 Economic Issues for Technology Organizations
 Revenue, Capital, and Financing
Week 6 MON 07/29 Maintain Progress and Achieve Results
 Improvement Initiatives
 Progress Reporting
 Manage Parochialism
WED 07/31 Develop a Plan to Lead Digital Technology
 Influence Decision Making
 Apply Technology Leadership to Businesses and Careers
Second Exam

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