Proposed
Hotel Management Solution
for
THE CROWN REGENCY/CLUB
ULTIMA GROUP OF COMPANY
(HOTELS & RESORTS)
From:
Push Technologies International, Inc.
Under Push Technology Sdn, Bhd.
A subsidiary of IFCA MSC Bhd -Malaysia
August 22, 2017
Mr. Hitesh Sampat
General Manager
Crown Regency Hotel & Towers
Barangay Sta. Cruz, Osmena Boulevard,
Cebu City
THRU : Mr. Mark Bogaoan
IT Manager
Crown Regency Group of Company
Crown Regency Hotel & Towers
Brgy. Sta. Cruz, Osmena Boulevard,
Cebu City
Re: Investment in IFCA’s Application Software & Services
Dear Mr. Bagaoan,
We are very pleased indeed to forward a copy of our Proposal for your kind review. Should you
require any further clarifications, please feel free to contact us.
We assure you of our professional services at all times.
Thank you.
Yours sincerely
Push Technologies Int’l Inc.
_______________________________
Rodrigo C. Aguilar
General Manager
SECTION 1: INTRODUCTION
1.1 Company Profile
1.2 Why IFCA
1.3 The Product
SECTION 2: PROPOSAL
2.1 Objectives
2.2 Deliverables
2.3 Implementation Approach
2.4 Assumption
SECTION 3: FINANCIAL IMPLICATION
3.1 Financial Consideration
3.2 Detailed Investment Summary
3.3 Terms and Conditions
SECTION 4: APPENDIX
4.1 Appendix – Hardware
4.2 Appendix – System Software
IFCA Consulting Group
SECTION 1 : INTRODUCTION
1.1 Company Profile
IFCA CONSULTING GROUP was established in 1987 and over the years as an IBM
Business Partner, HP Solutions Partner and Microsoft Business Partner, the Group has
grown to become one of the leading integrated software developers in Asia. In February
1998, the Group’s research & development company, SOFTWARE ONLINE was granted
MSC—Multimedia Super Corridor—status by the Malaysian government as a participant
and contributor to the IT industry. As the very first Microsoft Independent Software Vendor
(ISV) Partner in Malaysia and a Microsoft Certified Solution Provider (MCSP), the Group is
fully committed to innovations, integrating converging new technologies in communications
and multimedia into its business solutions while continuously enhancing its business
applications to increase efficiency and customer satisfaction.
International software solutions………
IFCA CONSULTING GROUP delivers globally competitive business applications with the
functionality and expertise to address local needs while remaining its focus on industry-
specific software development. By incorporating cutting-edge technologies, each product
offers a focused combination of technological expertise and industry know-how. The Group
has grown to become one of the leading software specialists on the Windows platform.
Business solutions to support the following industries………..
Over the years, the Group has gained the reputation of having developed and provided
businesses locally and internationally with the most industry-specific, fully integrated,
comprehensive and functional business solutions to the following sectors;
Property Development & Management
Construction, Engineering and Project Management
Manufacturing & Distribution
Golf, Social & Country Clubs
Hotel and Resort
Financial & Consolidation Management
Local implementation and worldwide technical support centre………
In the industry it serves, IFCA CONSULTING GROUP has an unparalleled ability to
support its customers through its Worldwide Internet Support Center. The Group has direct
offices in Malaysia, Singapore, Thailand, Indonesia, Philippines and business partner in
Australia, Africa, Hong Kong/China, Europe, Middle East and America. With more than 250
I.T. professionals in the Group and a sizeable 100-man research & development division,
we help businesses keep pace with technological advances and continue to search for
optimum solutions in developing highly advanced and specialized software solutions which
can be customized to our client’s current and future requirements. Local support services
are listed nationwide below.
IFCA Worldwide presence…………
AFRICA
IFCA MBS Software Pty. Ltd (South Africa)
Greenline Technology Ltd. (Kenya)
SIT Zimbabwe (Pvt) Ltd
ASIA PACIFIC
IFCA Consulting Sdn Bhd (HQ)
IFCA Consulting (Penang) Sdn Bhd
IFCA Consulting (Johor) Sdn Bhd
IFCA Consulting (Sabah) Sdn Bhd
IFCA Consulting (Sarawak) Sdn Bhd
IFCA Consulting (Singapore) Pte. Ltd
IFCA Solutions Sdn. Bhd (Thailand)
MASTECH Co. Ltd. (Myanmar)
GEC Services Co. Ltd. (Thailand)
Astral Infotech (Vietnam) Ltd.
Push Technology Sdn. Bhd (Malaysia)
Push Technologies Int’l Inc (Philippines)
The Linden Suites, San Miguel Avenue
Ortigas Centre, Pasig City
AUSTRALIA
Byte Power Group Ltd.
Customer System Int’l Pty. Ltd
CHINA
IFCA (Guangzhou) Technology Co. Ltd
Jingyou Information Technology (Shanghai) Co. Ltd
UBS Software Consulting
Byte Power (HK) Ltd
MALDIVES
INFOSYSTEMS (Maldives) Pvt. Ltd
USA
Megalite International Co. Inc
MIDDLE EAST
CADD Emirates Computer Trading LLC (UAE)
Awards and recognition……….
Over the years, our software solutions have been well received and recognized by satisfied
customers and the IT industry. We are very proud and honored to be the recipient of the
following awards.
Ernst & Young Entrepreneur of the Year 2005 (Top Nominee)
Deloitte Technology Fact Track 500 Award
MSC Asia Pacific ICT Award (MSC-APICTA) 2005
- ' Best of Tourism & Hospitality category '
Malaysian IT Product of the Year
PIKOM (IT Association) Achievement Award
Malaysian Pioneer Status Award
Multimedia Super Corridor (MSC-Status)
Microsoft ISV Partner PIKOM-Computimes ICT Awards 2005
Microsoft - Independent Software Vendor (ISV) Partner
Microsoft Certified Solution Provide (MCSP)
Microsoft 2002 Award "Excellence Partner Award"
Microsoft Certified Solution Provider (MCSP)
IBM Industry Solution Leadership Award
IBM New Customers Leadership Award
IBM Exemplary Customer Satisfaction
1.2 WHY IFCA
(i) INDUSTRY SPECIALIZATION
Over the decade, we have focused our software development and implementation based
on the Research & Development in the industries we specialized in. We are able to better
understand the requirements and needs of the industry from the continuous feedback and
requests from our few hundred customers. The experience we have gained will be passed
on to you via our better and more comprehensive product features and functions. In the
process, you can also tap into our knowledge-base to streamline your operation.
(ii) PROVEN INTEGRATED SOFTWARE
It has taken us more than a decade to master this art of integration and that is precisely
what differentiates our software from other stand-alone packages. Our range of industry-
specific application software packages has being evaluated and endorsed by professionals
in the industries. With more than 700 customers in the region including large public-listed
companies and a decade of continuous enhancements, you can be assured that the
software design, features and functions have being well tested in their respective
industries. You are investing in fully integrated, industry-specific and proven software that
has taken us years of research and development and industry knowledge to achieve. Our
software is designed on accounting foundation that conforms to Generally Accepted
Accounting Principles.
(iii) LATEST TECHNOLOGY
To protect your investment in our application software, we deploy the latest technology in
our design of our software to ensure that your investment is ready for the future and is not
obsolete in view of the pace of technology. Our current range of product is developed using
the latest Windows-based Client-Server graphical based software technology. The software
is integrated with Microsoft Office and MS-Exchange to provide e-mail and other state-of-
the-art facilities.
(iv) TRACK RECORD AND AFFILIATION
We are proud of our decade long track record of industry specialization with more than 700
customers in the region. In the process, our products were recognized and endorsed with
various awards from the IT industry. To enhance this solid track record, the Group has
invested in a workforce of more than 250 I.T. professionals, half of which are dedicated to
Research & Development.
As an IBM Business Partner, HP Solution Partner, Microsoft Independent Software Vendor
(ISV) and Microsoft Certified Solutions Provider (MCSP), our affiliation with these
prestigious organizations is recognition of the high standard of quality of products we
provide to our customers.
(v) TRAINING & IMPLEMENTATION SERVICES
We provide professional project management and implementation services to ensure that
the users will reap the maximum benefits from the investment in our software. Our project
team has accumulated years of experience and with their proven track record of successful
implementations will be able to advise and assist in your implementation project.
Our proven implementation methodology is crucial in implementing the system effectively
and efficiently. We believe in doing things right the first time and this is more so in a system
implementation environment.
(vi) CUSTOMIZATION
We pride ourselves in providing the market with comprehensive & industry-specific
package software that will meet a very high percentage of functions & features required by
the market.
However, we recognize that some customers will have their own individual unique
requirements, contrary to standard industrial practices that will require a certain degree of
customization. We are again privilege to be able to provide such services as we are the
owner and original developer of the software.
1.3 The Product – D’ Club Management Information System
CLUB MEMBERSHIP & LOYALTY MANAGEMENT
IFCA Software Club Membership and Loyalty Management system comprises of
the following sub-modules:
Membership Recruitment Automation
Membership Management
Members Loyalty Program Management
Membership Receivables
Membership Recruitment Automation
The Membership Recruitment Automation tracks membership applications,
from submission to approval, with full audit trails. By integrating with
Microsoft Office, you can fully utilize mail merge to create standard
correspondence letters and perform e-mail blasting to all prospects.
Membership Management
The Membership Management module supports a centralized membership
system to accommodate several membership types including individual and
corporate membership with user-defined categorization to define
membership fees, privileges and expiry dates. You can also accommodate
term members with specific start and expiry date. It tracks members’
preferences and spending habits and supports membership transfers,
category conversions such as membership upgrades, tracks members
status including active, absentees, terminations, etc. The system allows
scanning of pictures and signatures for verification online. It tracks
members credit limit’s and allows users to define the action to be taken
when a member exceeds credit limit set.
Member Loyalty Programs
IFCA Software incorporates Member Loyalty Programs including member get
member programs and reward programs which is a beneficial way to
partner long term with loyal customers to provide mutual growth and
profitability
Membership Receivables
With full integration to Membership Management, all billings, subscription
fees and membership fee installments is automated and billed via the
Membership Receivables module. It provides full credit-control functionality
including reminder generation and automatic late payment charges.
IFCA Financials
FCA Multi-Hotel Financial Accounting System supports group or chain hotel accounting
requirements. It maintains different set of accounts for each hotel, at the same time;
allow consolidation and comparison of financial performances. The whole financial
system is seamlessly integrated with other modules including Hotel Portal, front office
system, POS, and Event Management. It comprises of the following modules:-
Accounts Receivable
Accounts Payable
Stock Management
General Ledger
Fixed Assets
Cash Book
IFCA financial is comprehensive accounting software specifically designed and
developed to take full advantage of the “all-in-one” integration required to ensure a fully
effective and efficient information management system. The system provides full
accounting functions that conform to internationally accepted account principles. From
the tracking of debtors (Accounts Receivable) and creditors (Accounts Payable), to
managing your cash in bank or on-hand (Cash Book), it will finally produce the
company’s balance sheet and Profit & Loss statements through the General Ledger
module. Besides this, purchase order processing, tracking the organizations asset
movement (Fixed Assets), as well as tracking stock movement (Inventory Control) is
catered for.
SECTION 2: PROPOSAL
2.1 Objectives
The objective of this proposal is to provide an ‘Integrated Wide Solution’ in the following
processes:
1. Provide an integration for the following department:
a. Club Management Office
b. Finance & Accounting Office
2.2 Deliverables
Club Management System
Membership Recruitment Automation
Membership Management
Members Loyalty Program Management
Membership Receivables
Financial Module
Accounts Receivable
General Ledger
Cash Book
Procurement Management Module
Accounts Payable
Purchase Order
Inventory Control
2.3 Implementation Approach & Schedule
Phase IFCA Software Duration
Preliminaries
Hardware deliveries
1 4weeks (Client)
Network securities & configuration
Based Modules
Security
System administration
2 Menu Configuration 8 man-days
Documentation & Customization
Workflow Adoption
Front Desk
Reservation
Check-In
3 Folio Management 12 man-days
Night Audit/Housekeeping
Sales & Marketing /Rate Yeild Mgt
FNB Outlets (outlets)
Menu setup & pricing
4 5 man-days
User security
5 Financial Module 10 man-days
Accounts Receivable
General Ledger
Procurement Modules
Accounts Payable
6 15 man-days
Purchase Order
Inventory Control
2.4 Assumption
The above proposal is done based on the following assumptions:
1. That the networking infrastructure is assumed to be in-place that includes the
communication line and hardware used.
2. The networking infrastructure and all necessary hardware required are assumed to be
in place in both site(s) before the commencement of the implementation process.
3. Installation of network operating system (NOS) and client operating system (COS) are
assumed to be done before the commencement of the implementation process.
4. Should they be any specific customization to the standard application, a charge out
rate is applied as described in our terms and conditions.
SECTION 3 : FINANCIAL IMPLICATION
3.1 Details Financial Consideration
We are pleased to propose Crown Regency Group the following financial consideration
for your kind perusal. Please do not hesitate to call us should you require any further
clarification.
# IFCA Software QTY Unit Amt
(Php) (Php)
A Club Management and Services 350,000.00
Membership Recruitment 1
Membership Profile Management 1
Membership Dependent Management 1
Membership Ledger 1
Master File 1
System Administration 1
User Training & Implementation 10 15,000.00 150,000.00
B Client Access License
Client Access License – Club Membership 10 40,000.00 400,000.00
Billing & Collection 5 40,000.00 200,000.00
C Membership Billing & Collection System
Accounts Receivable 1 200,000.00 200,000.00
User Training & Implementation 1 15,000.00 75,000.00
B Project Management Services 5 15,000.00 75,000.00
Project Preliminaries 1
Business Process Mapping 1
System walk thru & integration 1
User Acceptance & sign off 0
Source Document formatting 2
Total Investment Proposal 1,450,000.00
3.2 TERMS AND CONDITIONS
This Proposal is made by Push Technologies International, inc. (hereinafter refer to as
“Company”) to CROWN REGENCY GROUP (Hereinafter refer to as “Client”).
3.3.1 Pricing
3.3.1.1. All prices are quoted in Philippine Peso and VAT Exclusive.
3.3.1.2. Services cost only for one pilot project, any additional property that needed
services will bill in actual usage only.
3.3.2 Payment
Payments to the Company shall be made in accordance with the following agreed
schedule: -
3.3.2.1 Schedule billing for software implementation
a. Negotiable
3.3.2.2 Annual Software Support Agreement 18%
a. Total Software & User Access
Base
Club Management
Financial Modules - Optional
3.3.3 Price Validity
The prices quoted herein shall remain valid from 6 months from the date of this
Agreement.
3.3.4 Maintenance after Warranty Period
After the warranty period, annual maintenance services are chargeable at 18% of
the Application & System Software and 12% of the hardware purchased (optional
for Hardware).
Annual Maintenance will entitle the client for the following items:
Twice a year user refresher training
Not Later 4 hours response time
Free updates on the same version released
25% off on new version
3.3.5 Installation
The application software purchased will be installed between two (2) to four (4)
weeks from the date of which the client’s hardware is assessed to be ready for the
installation.
3.3.6 Cancellation
Any cancellation of a confirmed order shall be communicated to the Company in
writing. Any amount already paid to PUSH TECH shall not be refundable while any
amount due at the time of cancellation for services rendered or goods delivered
date of invoice.
3.3.7 Standard Application Software
The application software proposed herein is a standard application software
package that conforms to standard industry practices and operations. All modules
purchased will be provided with operating manuals. Any deviations or modifications
requests by the Client will be treated as follows:-
3.3.7.1 Chargeable Modifications - Mutual
These are non-standard modifications to existing reports, program functions
requiring the creation of additional data fields, or customization of existing
reports. These will be chargeable at the Company’s prevailing charge-out
rate plus out-of-pocket expenses.
3.3.8 Accommodation, Food & Meal
The client is to bear accommodation, food, laundry and telephone during the
implementation process.
3.3.9 Software Acceptance
The software shall be deemed to be accepted by the Client thirty (30) days from the
date of installation unless the Client in writing prior to the stipulated period informs
the Company.
3.3.10 Project Implementation & Supervision
The Company will provide on-site project supervision to oversee the
implementation. The Client will provide resources for data captures, data
preparation/entry, file creation and parallel runs.
Any additional project supervision services or additional training (in excess of the
stipulated “purchased” man-hours) will be chargeable at the then prevailing charge-
out rate plus any out-of-pocket expenses.
3.3.11 Warranty
The Hardware and Software warranty period commence from the date of
installation and the duration is as follows:-
Application Software twelve (12) months.
Within the warranty period, any malfunctions or problems (other than through
negligence) will be rectified free of charge. All out-of-pocket expenses such as
transportation, accommodation, food and telephone (if required) will be borne by
the Client.
3.3.12 Property
The Client herein agrees that it is only licensed to use the application software
referred to in this Agreement. All ownership and intellectual propriety rights to these
applications and the program codes shall remain the sole property of the Company.
3.3.13 Limitation of Liability
In no event will the Company be liable for the loss of any data, profits or any
special, direct, indirect or consequential damages whether based on contract, tort
or any other law, incurred by any person or corporation as a result of the
Company’s performance or failure to perform under this Agreement.
Neither the Company nor anyone who has been involved in the creation,
production, or delivery of the applications listed herein shall be held liable for any
direct, indirect, consequential, or incidental damages arising from the use, the result
of using or the inability to use these applications even if the Company has been
advised of the possibility of such damages or claim, either before or after the date
of this Agreement.
SECTION 4 : APPENDIX
4.1 Appendix – Hardware Requirement
Server
Intel® Xeon® Processor- Quad Core (3.06 GHz)
8MB L3 Cache
12 GB Memory
Up to 8.0 Terabyte (TB) SAS or SATA HDDs – Raid (One TB)
Dual Gigabit Internet 9Network Interface)
401W/ 430 W Hot Swap Redundant Power Supply
15” CRT Monitor
4.1.2 Clients
Intel I - 3
Ultra Small Form Factor (USFF)
4 GB DDR2 SDRAM
160 GB HDD SATA (7,200rpm)
Integrated Broadcom NetXtreme Gigabit NIC
15" CRT Monitor Gigabit NIC
4.1.3 Printers
Report Printer
4.2 Appendix – System Software
4.2.1 Program Language & Development Aids
PowerBuilder developed by Powersoft (subsidiary of Sybase) is the main development
tool used.
Main features:
o Object-Oriented programming language
o Ancestors/Inheritance
o Multi-tier Client-Server Architecture
4.2.2 Microsoft SQL 2008 Server - latest
Microsoft® SQL Server™ is the Relational Database Management System (RDBMS) that
Property+ makes use off. Microsoft® SQL Server extends the performance, reliability, and
scalability to meet the needs of customers who are deploying large-scale distributed
information systems. SQL Server provides powerful tools for enterprise-wide
administration, data replication, parallel DBMS performance, and scalability to very large
databases.
4.2.3 Microsoft Windows 2008 Server
Microsoft Windows 2005 Server is a well-integrated multipurpose server operating
system that delivers the networking capabilities that customers demand. It is a proven
performer with more than three years in the marketplace, and it currently supports a vast
multitude of applications of all sizes and types. Its comprehensive networking services are
its most important feature because their integration is key to customers' achieving lower
overall costs.
4.2.4 Microsoft Windows 7
Microsoft Windows 95/98/2000/XP is a widely used operating system that promotes user
friendliness. Its graphical capability and resource management features are incomparable
to any other operating system
o Clients
Intel I - 3
4 GB RAM
40 GB IDE HDD
High Performance Ethernet Card