29 & 30 March 2017

International Convention Centre Sydney

Innovation, Productivity & Performance

in an Age of Disruption

PROGRAM
www.smartconference.com.au

Proudly brought to you by Gold Sponsors Silver Sponsors

Sponsors Smart Awards Sponsor

PROGRAM | DAY 1 Wednesday 29 March 2017
7.00am Registration

7.15am KICK OFF BREAKFAST

Growing your way to the top through networking, mentoring and education
Moderator: Annette Sando, National Supply Chain Manager, Australian Red Cross Blood Service
Panellists: Tina Manolitsas, CEO Marketing Strategy IQ & Board Member Women in Supply Chain
Dr Ivonne Ranisch, President, Women’s International Shipping & Trading Association
Rebecca Young, Director, Personalised Freight Solutions
9.00am WELCOME & OPENING REMARKS
Dr Pieter Nagel, Chief Executive Officer, Australasian Supply Chain Institute
9.05am OPENING ADDRESS
Marg Prendergast, CBD Coordinator General, Transport For NSW
9.20am INTERNATIONAL KEYNOTE PRESENTATION
Adapt or Die – Successfully Managing the Volatile Supply Chain
Carol Ptak, Partner, Demand Driven Institute
10.05am MORNING TEA
Stream One Stream Two Stream Three Stream Four Stream Five
SUPPLY CHAIN STRATEGY TRANSPORT & LOGISTICS OPERATIONS PROCUREMENT & SYSTEMS & TECHNOLOGY
Stream MC: Kim Winter, Stream MC: Lisa Styrud, MANAGEMENT PURCHASING Stream MC: Lloyd
STREAMS Chief Executive Officer, Consultant, Supply Stream MC: Annette Stream MC: Karen Livey, Sheather, Chairman,
Logistics Executive Group Chain / Logistics Sando, National Supply Co-founder and Director, Demand Management
Chain Manager, Australian Global Institute of Training Systems
Red Cross Blood Service and Presenting
10.40am CASE STUDY: CASE STUDY: SAMSUNG Supply chain capacity CASE STUDY: XERIUM CASE STUDY: ROY HILL
Session 1 HASTINGS DEERING AUSTRALIA management - the key to GROUP MRO Supply System for
Inventory & Network Time to rethink Packaging extracting value Delivering financial Asset Intensive Industries
Optimisation – The implementation of Carly Richards, Director, Risk results through improved Indrasen Naidoo, Director
George Spink, Executive On Demand Packaging® at Consulting, KPMG Australia purchasing Supply Chain, Roy Hill
General Manager - Samsung Australia Nic Gemmill, Procurement
Ashley Alfs, Associate
Operations, Hastings David Ungar, Spares Parts & Director, Advisory-Consumer & Packing Manager, Huyck
Deering Logistics Manager, Samsung Industrial Markets, KPMG Wangner Australia, part of
Sean Ledbury, Managing Australia Xerium Group
Director, Packsize Pty Ltd
11.20am CASE STUDY: SEALED AIR CASE STUDY: CASE STUDY: METCASH CASE STUDY: INENCO CASE STUDY: MCGRAW
Session 2 CORPORATION PET CIRCLE The Business Continuity GROUP HILL EDUCATION
Schedule Optimisation Warehousing & logistics in Response Flying in formation Going Digital - It’s All
for Productivity in a a high-growth, Kari Banick, National General Mark Watson, Group About the Data – the
High SKU Manufacturing high-volume eCommerce Manager Logistics, Forecasting and Planning single version of truth
Environment business Metcash Ltd Manager, Inenco Group Kevin Camilleri, Director
Mike Angley, Director Supply James Edwards, Co-founder of Financial Planning &
Chain ANZ, Sealed Air & Chief Operating Officer, Analysis, Asia Pacific,
Corporation Pet Circle McGraw Hill Education
12.00pm KEYNOTE PRESENTATION
The Bimodal Supply Chain: Tackling Today, Preparing for Tomorrow
James Lisica, Research Director Asia Pacific - Global Supply Chain & Logistics, Gartner
1.00pm LUNCH

2.00pm PAPER PAPER PAPER PAPER PAPER

Session 3 Seven Macro Challenges for CBD Back to Basics: a Review Procurement Fraud - Logistics at CSIRO Data61:
Developments Shaping Freight - A perspective of the Top-Down Planning Employment & IR Issues Australia’s digital and data
Supply Chain Management from Sydney Hierarchy Matthew Robinson, Partner, innovation group
Dr Steven Melnyk, Professor Marg Prendergast, CBD Michael Ford, Principal, TQM FCB Workplace Law Dr Rodolfo Garcia-Flores,
of Operations and Supply Coordinator General, Works Consulting Research Scientist, CSIRO
Chain Management, Transport For NSW Data61
Michigan State University
2.30pm PAPER PAPER PAPER PAPER PAPER
Session 4 Supporting business to 2016 Transport Master Your Slotting Tips and Traps of The Future of eCommerce
sustainable growth for Management Capability Initiatives: Implementing Indirect Expenses - Latest trends and their
domestic and export Survey & implications for Slotting Maintenance For Oliver Lazarevic, Chief impact on online and
markets Chain of Responsibility Continued Benefit Executive Officer, Supply Omni-Channel retailing
Dr Angeline Achariya, Chief Simon Coates, Director, Dan Basmajian, President Clusters Pas Tomasiello, Director
Executive Officer, Food Infosys Portland and CEO, Optricity Integrated Systems, Dematic
Innovation Centre, Monash Ingilby Dickson, Supply Corp.
University Chain and Logistics
Board Director
3.00pm AFTERNOON TEA

3.40pm INTERNATIONAL KEYNOTE PRESENTATION

Customer centric supply chains for competitive advantage
Julio Hernandez, Customer Advisory leader and Global Customer Centre of Excellence lead, KPMG US
4.40pm PANEL DISCUSSION
The impact of eCommerce developments on the last mile
Moderator: Kim Winter, Chief Executive Officer, Logistics Executive Group
Panellists: Rob Hango-Zada, Director, Shippit
Ben Franzi, General Manager eCommerce and International, Australia Post
Robert Kinkade, APAC Digital Operations Leader, Advisory, Ernst & Young
Bonnie Ryan, Senior Manager - Trade, Transport & Heavy Industry, GS1 Australia
5.40pm CLOSING REMARKS FROM CHAIR

6.00pm NETWORKING WELCOME RECEPTION

*Program correct at time of prinitng. Check www.smartconference.com.au for updates.

 PROGRAM | DAY 2 Thursday 30 March 2017
7.00am Registration
7.30am BREAKFAST KEYNOTE PRESENTATION
Adaptive S&OP
Carol Ptak, Partner, Demand Driven Institute
9.00am OPENING REMARKS FROM CHAIR
Brendan O’Keeffe, Principal – Supply Chain, Vertical Talent

9.05am INTERNATIONAL KEYNOTE PRESENTATION

Global innovation and future trends in the materials handling industry
Jim Stollberg, EVP, Product & Solution Management, Dematic Corp.
10.05am MORNING TEA
Stream One Stream Two Stream Three Stream Four Stream Five
SUPPLY CHAIN STRATEGY TRANSPORT & LOGISTICS OPERATIONS LEADERSHIP & SYSTEMS & TECHNOLOGY
Stream MC: Tim Foster, Stream MC: Declan Sally, MANAGEMENT DEVELOPMENT Stream MC: Lloyd Hussey,
Managing Director - APAC, National Continuous Stream MC: Phillip Stream MC: Keith Solutions Consultant, Iptor
STREAMS Chainalytics Improvement Manager, Ow, Board Member, Calvert, Supply Chain Supply Chain Systems
Toll Express Australasian Supply Chain Facilitation Sector Director,
Institute Entrepreneurs Programme,
Dept of Innovation, Industry,
Science and Research
10.40am CASE STUDY: KUIPERS CASE STUDY: CASE STUDY: NUPLEX CASE STUDY: CASE STUDY: ONESTEEL
Session 1 ENGINEERING BARANGAROO Supply Chain DEPARTMENT OF DEFENCE Supply Chain visibility –
Bringing IT and Systems City Precinct Congestion Transformation: Delivering Cognitive Decision a core competency for
Engineering into the Management at financial benefits and Support for Defence the digital age and the
Supply Chain Strategy Barangaroo increased capabilities in a Logistics and Sustainment critical building blocks to
Michael Kuipers, Director, Shane Mulcahy, Property globalised manufacturer Steve Cannon, Deputy achieve it
Business Development, Services and Sustainability Brad Hurst, Regional Supply Director Reform Projects, David McNeil, Customer
Kuipers Engineering Manager, International Chain Manager ANZ, Nuplex Capability Acquisition Service & Fulfilment
Towers Sydney, Barangaroo James Allt-Graham, and Sustainment Group, Manager, OneSteel
Partner, GRA Department of Defence

Shanaka Jayasinghe, Professor Elizabeth Chang,

Manager, GRA Professor in Logistics,
UNSW Australian Defence
Force Academy (ADFA)
11.20am The Impact of Robotics on CASE STUDY: DHL CASE STUDY: CASE STUDY CASE STUDY: HEADLAND
Session 2 the Job Mutation The Rise of eCommerce is WOOLWORTHS Inside the Mind of the MACHINERY
Fabien Bardinet, Chief Changing the Game – Who Building a high Chief Supply Chain Officer Leveraging business
Executive Officer, Balyo Really is the Customer? productivity Supply Chain Aimee Williamson, Executive management technology
Jason Stevens, Vice through Product Flow-Path Director, Russell Reynolds to be agile, increase
President, Fulfillment, DHL Optimisation Associates productivity and innovate
eCommerce Asia Pacific Greg Becroft, Head of Ian Gillanders, Storage
Processes, Woolworths Ltd Manager, Headland Machinery

12.00pm INTERNATIONAL KEYNOTE PRESENTATION

Myths, Misconceptions & Absurdities: Misadventures in the World of Supply Chain Management
Dr Steven Melnyk, Professor of Operations and Supply Chain Management, Michigan State University
Colin Seftel, Trainer and Consultant, PSQ CC South Africa
1.00pm LUNCH

2.00pm PAPER PAPER PAPER PAPER PAPER

Session 3 Designing networks How scheduling software Developing a Leading Managing supply chain Key Warehouse Technology
to support tailored can deliver market Edge Operations & Supply change successfully Trends
supply chains advantage Chain Strategy in a Global Karen Livey, Co-founder and Stephen Lakey, Consultant
Deborah Ellis, Partner, Joost Bekker, Business Environment Director of Global Institute of - Supply Chain & Logistics,
Gattorna Alignment Development Director, David Hinchman, Principal, Training and Presenting Gamma Solutions
PTV Group Hinchman Consulting, LLC

2.30pm PAPER Transport and Logistics in PAPER PAPER PAPER

Session 4 Supply Chain Facilitation 2030 - the trends that will Augmented Reality in the Improving Collaboration Heat: Destroying LEDs
change the game Supply Chain & Profitability: How a and ROI: Technology
Bryan Moroney, Business
Facilitator – Innovation Brett Wiskar, R&D and Michael Kemeny, Director Lack of Organisational performance and longevity
Programmes, AusIndustry Innovation Director, Wiley Sales and Marketing ANZ, Trust Increases Costs and in an increasingly digitised
KNAPP Decreases Speed and hot Australian
Marie-Claire Ross, Chief industrial environment
Corporate Catalyst, Samuel Redmond, Head
Trustologie Of Business Development,
Green Earth Energy
3.00pm AFTERNOON TEA

3.40pm INTERNATIONAL KEYNOTE PRESENTATION

Digital Disruption or Distraction? Lessons learned from Silicon Valley’s original start-up
Paul Muller, Vice President Strategic Marketing, Hewlett-Packard Enterprise

4.40pm PANEL DISCUSSION

Industry disruption and the implications for the Supply Chain
Moderator: Michael McGrath, Director, Sales and Operations - Drake International (Australia)
Panellists: Deanna Lomas, Chief Supply Chain Officer, Super Retail Group
Fabien Bardinet, Chief Executive Officer, Balyo
Paul Muller, Vice President Strategic Marketing, Hewlett-Packard Enterprise

5.40pm CLOSING REMARKS FROM CHAIR

6.30pm THE SUPPLY CHAIN INDUSTRY DINNER AND SMART AWARDS

General Information
Conference Registration Centre Keynote Breakfast
Located on the ground floor of the ICC - in the conference Cockle Bay Room
centre, will be open during the following hours: Day 2 - 7.30am sharp – 9.00am
WEDNESDAY 7.00am – 5.30pm The keynote breakfast is complimentary for conference
THURSDAY 7.00am – 5.00pm delegates who indicated on their registration form they
would be attending. If you are unsure, check your registration
Staff will be pleased to assist you if you have any questions
confirmation email or see the registration desk.
or require assistance.

Supply Chain Industry Dinner

Mobile Phones
As a courtesy to presenters and delegates, please ensure your
& the Smart Awards
phone is either turned off or on flight mode during all sessions. Grand Ballroom - ICC
Day 2 - 6.30pm for 7.00pm sharp
Name Badge The evening will kick off with pre-dinner drinks in the foyer
of Grand Ballroom, ICC, Level 4, at 6.30pm and proceedings
For security reasons please wear your conference name
will commence at 7.00pm sharp.
badge and lanyard at all times.
SMART AWARD SPONSOR
Morning & Afternoon Teas along with Lunches
These will be served in the Sponsors’ and Associations Expo
area of the Exhibition area. This will be held in The Gallery on
level 2 and will afford delegates more time to visit the vast
array of displays and information on offer.

MORNING & AFTERNOON TEAS -

Proceedings
Sponsored by All delegates will receive a code approximately 3 weeks after
the conclusion of the conference, outlining all presentations
which are available.
LUNCH ON DAY 1 - Sponsored by
Smart App
Smart Conference is now mobile! We’ve teamed up with
LUNCH ON DAY 2 - Sponsored by
Chainalytics and built an app that will make this year’s
experience a lot more valuable for our attendees, sponsors,
and speakers. The app includes schedules, speaker profiles,
Espresso Café Bars
latest news, social media and much more at the palm of
The Gallery, Level 2, ICC Sponsors’ and your hand.
Associations’ Expo Area
Here are just a few benefits and reasons why you don’t
For delegates’ espresso hits during the two days of the want to miss out on the app:
conference, we have two espresso café bars situated in the • Access the event schedule and customize your agenda
Sponsor Expo area. with your own sessions and networking events
• See all the speakers, read their bios, and view
COFFEE CART ONE - Sponsored by
their presentations
• Check out the sponsors and exhibitors and locate their
COFFEE CART TWO - Sponsored by stands more easily through an interactive map
• Get important updates and exciting offers through the app
through Push Notifications
• See who’s attending and share contact information by
Kick Off Breakfast networking with other attendees
Room CS3.3 #SmartConf2017
Day 1 - 7.15am sharp – 8.45am To download the app go to https://crowd.cc/s/whKA from
The kick off breakfast is complimentary for conference your phone or tablet.
delegates who indicated on their registration form they
would be attending. If you are unsure, check your registration SMART APP - Sponsored by
confirmation email or see the registration desk.

KICK OFF BREAKFAST - Sponsored by

4 SMART Supply Chain & Logistics Conference 2017

DELIVERING A
STYLISH SUPPLY
CHAIN SOLUTION

When you purchase a new outfit, you don’t give much thought to
the supply chain journey involved. Manufacturers, wholesalers,
and distributors are all being driven by increasingly tech-savvy and
demanding consumers who want the goods they’ve ordered in
store or online fast, and at the best price. Toll recognised this trend
and has designed and developed facilities for rapid delivery with its
supply chain partner Dematic. Utilising Dematic’s flexible, scalable,
integrated order fulfilment and distribution technologies, and smart
logistics software, Toll’s new state-of-the-art distribution centre is
able to respond efficiently to its customer’s customers and deliver
a stylish supply chain solution every time.

Ask us.
+61 2 9486 5555
www.dematic.com.au We Optimise Your Supply Chain

Logistics Solutions | Storage Solutions | Software & IT | Voice Picking | AGVs | Conveyors | ASRS | Service & Support 5
www.smartconference.com.au
Message from the organisers
Welcome to the 13th SMART - Supply Chain & Logistics
Conference & Expo 2017
SMART Conference has been continuously held biennially for 24 years for the benefit of the supply chain
community. apicsAU has proudly been part of this great event and with Interpoint Events since 2004,
have been endeavouring to provide supply chain professionals opportunity to network with the highest
echelons of the community.
This year’s SMART 2017 theme is “Innovation, Productivity and Performance in the Age of Disruption”. At the conclusion of
SMART 2015, the Board discussed the feedback received and with in-depth discussions on global trends, set the theme and the
thrust for SMART 2017 on the Age of Disruptions.
In the quest for improvement, never before has the effect of disruption been so ruthless as today. The effect on everything
by digital technologies adoption cannot be emphasised enough. If you are in a business environment, you have to really think
out of the box, see and prepare for what is going to come tomorrow. Traditional thinking cannot create any value proposition
anymore which can withstand the challenges of future disruptions.
The SMART 2017 board decided that the programme include not just papers but case studies to present the Innovations,
Productivity and Performance of the supply chain industry. Each stream of Supply Chain Strategy, Transport & Logistics,
Operations Management, Procurement & Purchasing, Leadership & Development and Systems & Technology include many case
studies in the programme covering many aspects that should satisfy the interest of all the professionals looking for excellence.
With international high quality speakers, panel discussions, presentations from academia as well as industry partners from many
blue chip and global companies, it should be a very enlightening two days. The programme also contains the prestigious SMART
Awards which have always received multiple nominations and the where the best are awarded as selected by a respected
judging panel. These awards will be presented at the Supply Chain Industry Awards Dinner. The programme also includes site
visits arranged for delegates.
I am asking all delegates to ensure they take part in all the activities, attend the Awards Dinner, ask questions and ensure you
gain value from the networking opportunities. There is a huge contribution in the whole programme by a team of volunteers to
bring the best possible outcomes. The best respect for that volunteering will be by you all to participate fully. Please also enjoy
the new prestigious venue at the International Convention Centre Sydney.
We must thank our sponsors who have supported the conference, the exhibitors for participating and all who have
contributed to the success of SMART 2017. We look forward to meeting you during the conference and to your continued
support for SMART.

Vineet Ahuja
Member, SMART Board
Director, Australasian Supply Chain Institute

Smart 2017 Conference is supported by the leading professional bodies:

6 SMART Supply Chain & Logistics Conference 2017

dexion.com.au

www.smartconference.com.au 7
 DAY ONE

DAY 1 Wednesday 29 March 2017

TIME SESSION MC/CHAIR ROOM
7.30am Registration
KICK OFF BREAKFAST
Growing your way to the top through networking, mentoring and education
Moderator: Annette Sando, National Supply Chain Manager, Australian Red Cross
Blood Service
7.15am C3.3
Panellists:
Tina Manolitsas, CEO Marketing Strategy IQ & Board Member Women in Supply Chain
Dr Ivonne Ranisch, President, Women’s International Shipping & Trading Association
Rebecca Young, Director, Personalised Freight Solutions
Welcome & Opening Remarks
9.00am Kim Winter Cockle Bay Room
Dr Pieter Nagel, Chief Executive Officer, Australasian Supply Chain Institute
OPENING ADDRESS
9.05am Kim Winter Cockle Bay Room
Marg Prendergast, CBD Coordinator General, Transport For NSW
INTERNATIONAL KEYNOTE PRESENTATION
9.20am Adapt or Die – Successfully Managing the Volatile Supply Chain Kim Winter Cockle Bay Room
Carol Ptak, Partner, Demand Driven Institute

10.05am MORNING TEA - Sponsored by

Stream 1 – Supply Chain Strategy Kim Winter Cockle Bay Room

Stream 2 – Transport & Logistics Lisa Styrud C3.1
10.40am –
Stream 3 – Operations Management Annette Sando C3.2
12.00pm
Stream 4 – Procurement & Purchasing Karen Livey C3.3
Stream 5 – Systems & Technology Lloyd Sheather C3.4
KEYNOTE PRESENTATION
12.00pm The Bimodal Supply Chain: Tackling Today, Preparing for Tomorrow Kim Winter Cockle Bay Room
James Lisica, Research Director Asia Pacific - Global Supply Chain & Logistics, Gartner

1.00pm LUNCH - Sponsored by

Stream 1 – Supply Chain Strategy Kim Winter Cockle Bay Room

Stream 2 – Transport & Logistics Lisa Styrud C3.1
2.00pm –
Stream 3 – Operations Management Annette Sando C3.2
3.00pm
Stream 4 – Procurement & Purchasing Karen Livey C3.3
Stream 5 – Systems & Technology Lloyd Sheather C3.4

3.00pm AFTERNOON TEA - Sponsored by

INTERNATIONAL KEYNOTE PRESENTATION

Customer centric supply chains for competitive advantage
3.40pm Kim Winter Cockle Bay Room
Julio Hernandez, Customer Advisory leader and Global Customer Centre of Excellence
lead, KPMG US
PANEL DISCUSSION
The impact of eCommerce developments on the last mile
Panel Moderator: Kim Winter, Chief Executive Officer, Logistics Executive Group
Panellists:
4.40pm Kim Winter Cockle Bay Room
Rob Hango-Zada, Director, Shippit
Ben Franzi, General Manager eCommerce and International, Australia Post
Robert Kinkade, APAC Digital Operations Leader, Advisory, Ernst & Young
Bonnie Ryan, Senior Manager - Trade, Transport & Heavy Industry, GS1 Australia
5.40pm Closing Remarks Kim Winter Cockle Bay Room
6.00pm Networking Welcome Reception

8 SMART Supply Chain & Logistics Conference 2017

DAY ONE

REGISTRATION From 7.30am

WELCOME AND OPENING REMARKS 9.00am - 9.05am

DR PIETER NAGEL, Chief Executive Officer, Australasian Supply Chain Institute
DR PIETER NAGEL has spent his whole working career of more than 30-years, in Logistics. He has achieved a dynamic balance
between corporate, consulting and academic positions and has always endeavoured to advance the logistics profession. He developed
an international reputation as a leader in Supply Chain Strategy. Throughout his extensive career, he has amassed substantial global
experience in the corporate, consulting and academic logistics environments. His experience has given strong legitimacy to the
development of his vision for logistics to be a recognised profession rather than just a view on a collection of operational aspects.
He has undertaken strategic global projects in all three arenas and has worked on all major continents providing logistics expertise to
the petrochemical, defence, banking and finance and retail sectors. Key among his significant achievements has been his pivotal role
in the establishment of three key university research and learning institutes. He identifies the global re-structure of the logistics of a
petrochemical company as one of his most satisfying corporate achievements.

DAY ONE CHAIR

KIM WINTER, Chief Executive Officer, Logistics Executive Group
The founder of Logistics Executive Group, KIM WINTER delivers 40 years of executive leadership experience spanning Executive Search
& Recruitment Corporate Advisory, Executive Coaching, Trade Facilitation across the Supply Chain, Logistics, Aviation, Maritime, Logistics,
FMCG, Retail, Resources and Industrial sectors. Operating from the company’s offices across Australia, Asia, India, The Middle East and
UK, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, frequently invited to
Chair international events on contemporary / future industry trends and leadership issues. A specialist in the linkage of business strategy
and supply chain best practice to human capital management, Kim has expertise in driving business performance, designing sustainable
business strategies, supply chain alignment, mergers & acquisitions, organisation structure design, leadership excellence, change
management and talent management.

OPENING ADDRESS 9.05am - 9.20am

MARG PRENDERGAST, CBD Coordinator General, Transport for NSW
Transport for NSW is undertaking a generational level of change that is impacting the way we work and
live. High on the priority list of things to be addressed in NSW and other states are Urban Congestion and
National Connectivity. The infrastructure being delivered will benefit both passenger and freight movement.
This infrastructure will need to be used smarter and more efficiently. Changes occurring globally in technology and retailing are also
transforming our behaviours and supply chains. To keep NSW and Australia at the forefront of the global market, we must maintain a
strong focus on the customer and continue to consider how we respond, develop and adapt to this evolving environment.

MARG PRENDERGAST has been appointed to lead the CBD Coordination office to oversee the planning and operations of traffic,
transport and communications during the transformation of the Sydney CBD and south east with various major transport projects
and property redevelopments. Marg has qualifications in economics and town planning with over 30 years’ experience in transport
across both rail and road including; data analysis, transport planning, safety, project management and the delivery of capital programs,
operational initiatives and events. Marg was Operations Planning Manager for the Olympic Roads and Transport Authority for the Sydney
2000 Olympics and managed the City precinct during Games time. Marg has spent the last decade focused on safety initiatives and was
the General Manager of the NSW Centre for Road Safety.

INTERNATIONAL KEYNOTE PRESENTATION 9.20am - 10.05am

Adapt or Die – Successfully Managing the Volatile Supply Chain
CAROL PTAK, Partner, Demand Driven Institute
Today’s detailed planning and scheduling systems are rooted in assumptions and practices from 40 years ago. “Best practices” are no
longer best – they are simply antiquated and in many cases inappropriate. Optimising these inappropriate rules through today’s more
powerful ERP products is fraught with risk. Sustaining competitiveness in the face of rising complexity and volatility in supply chains
requires a fundamentally different approach – a company has a choice – adapt or die. This presentation will describe the simple steps of
the required shift from convention to the emerging principles of Demand Driven operational systems.

CAROL PTAK is currently a partner with the Demand Driven Institute (www.demanddriveninstitute.com) and was most recently at
Pacific Lutheran University as Visiting Professor and Distinguished Executive in Residence. Previously, she was vice president and global
industry executive for manufacturing and distribution industries at PeopleSoft where she developed the concept of demand driven
manufacturing (DDM). Ms. Ptak spent four years at IBM Corporation culminating in the position of global SMB segment executive.
A leading authority in the use of ERP and Supply Chain tools to drive improved bottom line performance, Ms. Ptak’s expertise is well
grounded in four decades of practical experience as a successful practitioner, consultant and educator in manufacturing operations.
Her pragmatic approach to complex issues and dynamic presentation style has her in high demand worldwide on the subject of how to
leverage these tools and achieve sustainable success.

MORNING TEA 10.05am - 10.40am

Sponsored by

www.smartconference.com.au 9
 DAY ONE

DAY 1 STREAM CHAIRS

STREAM ONE CHAIR
KIM WINTER, Chief Executive Officer, Logistics Executive Group
The founder of Logistics Executive Group, KIM WINTER delivers 40 years of executive leadership experience spanning Executive Search
& Recruitment Corporate Advisory, Executive Coaching, Trade Facilitation across the Supply Chain, Logistics, Aviation, Maritime, Logistics,
FMCG, Retail, Resources and Industrial sectors. Operating from the company’s offices across Australia, Asia, India, The Middle East and
UK, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, frequently invited to
Chair international events on contemporary / future industry trends and leadership issues. A specialist in the linkage of business strategy
and supply chain best practice to human capital management, Kim has expertise in driving business performance, designing sustainable
business strategies, supply chain alignment, mergers & acquisitions, organisation structure design, leadership excellence, change
management and talent management.

STREAM TWO CHAIR

LISA STYRUD, Consultant, Supply Chain / Logistics
LISA STYRUD is a former President of Women’s International Shipping & Trading Association (WISTA) Australia. Other WISTA board roles
she has held include Treasurer and Membership Officer. As a board member she has dedicated her time to create an open and inclusive
network with a view to promote, support and encourage women in international shipping and supporting industries. She is a supply
chain and logistics professional with over 10 years industry experience in various roles across the supply chain including 3PL, freight
forwarding, international shipping, maritime risk, warehousing and road transport. Lisa has completed a Master of Logistics Management
and a Master of International Business at the University of Sydney. Further qualifications include a Bachelor of Science in Industrial
Management and a Diploma of Higher Education in Engineering (automation) at the University of Skovde in Sweden.

STREAM THREE CHAIR

ANNETTE SANDO, National Supply Chain Manager, Australian Red Cross Blood Service
ANNETTE SANDO was educated in the UK at Cambridge University where she completed a degree in Materials Science and Metallurgy,
followed by a one year post graduate course in Manufacturing and Management. Annette commenced working in the automotive
component industry and has worked with various companies in the UK, South Africa and Australia. In 2000 she transitioned to the steel
industry and worked with Smorgon Steel / One Steel in various supply chain functions from site operations to supply chain strategy. In
2009 she commenced running her own consulting business to assist in balancing family and work while her 3 kids were young. In 2012
she returned to full time employment with Amcor ( now Orora) as GM Supply Chain for the Beverage Division managing all aspects of
strategy, planning, inventory, transport and warehousing across multiple sites and the manufacture of 3billion cans, 800M bottles and
300M screw caps per annum. She has recently joined the Australian Red Cross Blood Service to head up the supply chain function
responsible for planning and executing the collection, processing and supply of blood and blood products to ALL hospitals and medical
centers throughout Australia.

STREAM FOUR CHAIR

KAREN LIVEY, Co-founder and Director, Global Institute of Training and Presenting
KAREN LIVEY is passionate about facilitating new team cultures. Through her dynamic teachings and unique outlook on learning, her
clients always leave excited and ready to implement changes leading to long term sustainable transformations. With over two decades
of presenting, facilitating and leading workshops, plus having real-life experiences, Karen’s view of creating opportunities is radically
different. She appreciates how important it is to develop yourself from the inside out and present yourself in a confident, engaging
manner. Karen is sometimes referred to as the “Sassy Lady” for her ability to engage with individuals in a lively and bold way to
bring out the best in people. She is known for her practical, street-smarts style creating a fusion of real-life stories and conversational
techniques that connect with her audience at an individual level. As a Certified Expert Presenter (CEP), an accreditation with the
Global Institute of Training and Presenting, Karen has thrilled her audience through learning how brain science can help them work
smarter. She incorporates this cutting edge knowledge and blends it to formulate simple and practical ways to use it in the workplace.
Relationships are important to Karen, and she believes collaborating with her clients gives the best possible results for everyone to
achieve their expected outcomes. Karen has sat on various National Boards and has been recognised for Outstanding Leadership from
the International Women’s Leadership Association, as well as being a member of Stanford Who’s Who.

STREAM FIVE CHAIR

LLOYD SHEATHER, Chairman, Demand Management Systems
LLOYD SHEATHER has a wealth of experience in all aspects of inventory and supply chain management, having worked at 3M Australia
from Production Planning Scheduling and Inventory Control through to National Distribution & Warehouse Manager with a major
assignment, involving the development of Manufacturing Data Processing Systems, prior to packaged software solutions.
As Corporate Inventory Manager Lloyd was responsible for the company achieving its inventory target for the first time in 15 years.
International travel afforded Lloyd the opportunity to study the Inventory Management, Distribution and Manufacturing Control systems
being employed in various 3M companies in Europe, UK, Japan and U.S.A. Lloyd is now the Chairman of Demand Management Systems
who provides consulting, education and marketing services for Demand Solutions software. Employing cloud technology for delivery
of enhanced product. In this responsibility Lloyd has been engaged in directing many software Implementations, Sales & Operations
Planning projects and development of superior Supply Chain processes, with a variety of successful manufacturing and distribution
organisations. As founding Education Coordinator for NSW Chapter of Australian Production and Inventory Control Society, Lloyd initiated
the very successful Certification Education program and pioneered education initiatives during 21 years of service with NSW APICS
committee. Lloyd has led a variety of seminars, workshops and education programs for the APICS organisation as well as UTS and the
Institute of Business Administration at UNSW.

10 SMART Supply Chain & Logistics Conference 2017

DAY ONE

Session 1 10.40am - 11.20am

1 SUPPLY CHAIN STRATEGY 10.40am - 11.20am
CASE STUDY: HASTINGS DEERING
Inventory & Network Optimisation
GEORGE SPINK, Executive General Manager - Operations, Hastings Deering
Very rarely in Australia are Inventory Optimisation & Network Optimisation projects combined and assessed concurrently. Hastings
Deering has undertaken an Inventory & Network Optimisation project focusing on the geography of Queensland, Northern Territory and
PNG with an overarching consideration of balancing working capital, customer service and unit cost of production for customers. This
project has resulted in improvement in service and reduction in working capital.

GEORGE SPINK is a strong leader with global operational and maintenance service delivery experience in facilities management across
a variety of market sectors. These sectors include Government, Local, State and Federal also Retail, Telecommunications, Industrial
and Banking with some of the world’s largest companies. As a credentialed executive with diverse, aligned experience within Australia
and North America for commercial leadership and senior management experience, this has kept him in high demand with many key
roles. Prior to joining Hastings Deering, George held the position of Managing Director (Australia) with CH2M Hill (acquired by Halcrow
Pacific), a global leader in full service engineering, procurement, construction and operations. George was also President & CEO of USM
(formerly US Maintenance), one of the largest facilities management businesses in North America and Executive General Manager &
Group Global Executive for Transfield Services. George is energetic, focused and a disciplined leader, who engages with staff and clients
at a personable level and sets clear direction underpinned by performance to ensure delivery of desired outcomes.

2 TRANSPORT & LOGISTICS 10.40am - 11.20am

CASE STUDY: SAMSUNG AUSTRALIA
Time to rethink Packaging – The implementation of On Demand Packaging® at Samsung Australia
DAVID UNGAR, Spare Parts & Logistics Manager, Samsung Australia
SEAN LEDBURY, Managing Director, Packsize Pty Ltd
Innovation has always been at the core of Samsung Electronics’ success as a global information technology leader. The pursuit of
innovation is a primary focus not only in the products Samsung creates, but in the operational processes the company utilizes to deliver
the highest quality products. Samsung Electronics Australia Pty Ltd demonstrated this commitment to innovation in its search to improve
efficiency and lower costs in its packaging operation by installing the Packsize On Demand Packaging® system. A detailed presentation
including insight in to the key drivers for the project and the critical success factors will be presented by Mr Sean Ledbury, Managing
Director of Packsize Pty Ltd and Mr David Ungar, Spare Parts Logistics Manager, Samsung Electronics Australia.

DAVID UNGAR has spent over 20 years of his career devoted to all things Supply Chain & Logistics including 3PL management, process
engineering, product design, development & manufacture. Working across small, medium and enterprise supply chains within local and
global companies in the fashion, telecommunications and electronics arena, has provided David with broad experiences that enable
him to drive quality outcomes with innovative solutions. Currently David is the Spare Parts & Reverse Logistics Manager at Samsung
Australia, where he has worked since May 2014.

SEAN LEDBURY has more than 25 years’ experience in executive management within the logistics automation industry, having spent
3 years living in China as a Director of Dematic’s business in China as well as several other key management positions across the Asia
Pacific region within the Postal Automation, Food and Beverage, Manufacturing and Airport Logistics sectors.
Throughout his career Sean has been instrumental in designing and delivering some of the most complex and technologically advanced
logistics and manufacturing automation systems across the Asia Pacific region, his ability to grasp a deep understanding of a customer’s
business and provide solutions to their supply chain problems has positioned Sean as one of the leaders in this field. Sean has several
qualifications in logistics and business including an MBA from the Australian Institute of Business.

3 OPERATIONS MANAGEMENT 10.40am - 11.20am

Supply chain capacity management - the key to extracting value
CARLY RICHARDS, Director Risk Consulting, KPMG Australia
ASHLEY ALFS, Associate Director, Advisory-Consumer Industrial Markets, KPMG Australia

ASHLEY ALFS is an Associate Director for Supply Chain and Logistics Advisory Services with a focus in Consumer and Industrial
Markets. Ashley is a passionate, international supply chain professional with seven years of combined industry and consulting
experience spanning supply chain development, procurement, supplier relations, new product introduction, Lean Six Sigma, and
manufacturing engineering. Her industry experience combined with an MBA from Melbourne Business School and a Bachelor’s Degree
in Manufacturing Engineering, has enabled Ashley to navigate the increasingly complex business and technical environment and provide
practical solutions for the companies she works with.

4 PROCUREMENT & PURCHASING 10.40am - 11.20am

CASE STUDY: XERIUM GROUP

Delivering financial results through improved purchasing
NIC GEMMILL, Procurement & Packing Manager, Huyck Wangner Australia, part of Xerium Group
In a global company that is utilising its global operational footprint, work is loaded according to global competitiveness of individual
operations. Staying agile and being globally efficient is at the forefront of keeping this operation in Australia. The Problem – It was a MTO

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business. Planning processes were manual and lacked visibility. Raw material inventory was high due to no visibility on the production
schedule (often changing) and the raw material lead times being longer than the manufacturing lead time. Systems were implemented
for automated production scheduling and to enable automated raw material purchasing. Planning and purchasing were now based on
exception management. Stable schedule, Full capability to promise orders. Raw material ordering was now based on forward stock/
consumption projections rather than based on average usage. This resulted in raw material inventory reduced proving a significant ROI.

NIC GEMMILL has over 15 years experience working across Australia and New Zealand in the manufacturing industry. His experience
includes such diverse operations as label making, dairy industry, food services and industrial textiles. His skills are just as diverse from
customer service, estimating, freight management, warehousing, planning analyst to his current role which includes procurement and
operations management. His passion is in business improvement whether they be business process, production line or IT system
related. His analytical skills, methodical approach and people management capability ensures the improvement project delivers results.

5 SYSTEMS & TECHNOLOGY 10.40am - 11.20am

CASE STUDY: ROY HILL
MRO Supply System for Asset Intensive Industries
INDRASEN NAIDOO, Director Supply Chain, Roy Hill
A production driven approach to a Maintenance Repairs and Overhaul [MRO] supply system where the flow of parts is ‘job’ lots, using
Advanced Planning and Scheduling (APS) enabled by SAP IBP on SAP HANA. (With future roadmap to SAP S4). Maintenance ‘jobs’
defined as different product types: preventive, corrective, breakdown, predictive and rotables and where relevant use of asset health
information and predictive analytics to plan the material flow adopting Demand Driven MRP. This presentation will also share overview
of Roy Hill Integrated Operating model that is based on systems thinking and will demonstrate how the supply system is relevant in
supporting company’s business objectives.

INDRASEN NAIDOO is currently Supply Chain Director at Roy Hill, a 55 mtpa iron ore producer in Western Australia that recently
commenced operations where his focus is on building the Supply System capability. His career over the last 25 years has spanned Rail
Transportation, Port Operations, Mining, Pulp & Paper, Financial Services industries across business functions of Finance, Procurement,
Supply Chain and Operations Management. He has completed several major transformation projects in previous roles and is currently
also program owner for the Roy Hill migration to S4 HANA.

Session 2 11.20am - 12.00pm

1 SUPPLY CHAIN STRATEGY 11.20am - 12.00pm
CASE STUDY: SEALED AIR CORPORATION
Schedule Optimisation for Productivity in a High SKU Manufacturing Environment
MIKE ANGLEY, Director Supply Chain ANZ, Sealed Air Corporation
In this case study, innovative optimisation software has been employed to increase productivity in a range of different manufacturing
processes. Various productivity drivers can be employed as optimisation parameters. Schedule optimisation tools have been developed
for a variety of manufacturing processes, optimising for several different productivity drivers. These tools are deployed in a high SKU
environment, where the number of permutations makes optimisation infeasible to do by hand or with existing software. The software
used to do this optimisation was developed in Melbourne by Opturion. It combines constraint programming and artificial intelligence in
order to find a solution to the problem in a timely manner, overcoming the usability and scalability problems of alternative optimisation
tools. Deployment of these tools resulted in up to 10% improvements in productivity as a result of improved scheduling.

MIKE ANGLEY is qualified with BSc(Hons), MBA and CPIM, and has spent his whole career in manufacturing. He is currently Director
Supply Chain for Sealed Air, supplying packaging materials to the Australian market. Responsibilities include over 400 Supply Chain
employees across four sites. Prior experience includes petrochemical manufacturing, injection moulding (Philippines) and the carpet industry.

2 TRANSPORT & LOGISTICS 11.20am - 12.00pm

CASE STUDY: PET CIRCLE
Warehousing & logistics in a high-growth, high-volume eCommerce business
JAMES EDWARDS, Cofounder & Chief Operating Officer, Pet Circle
PetCircle is Australia’s largest pet-focussed eCommerce company, shipping thousands of parcels across the country every day. Selling
a broad variety of pet supplies from small to bulky items, the logistics and supply chain challenges faced by this retailer are demanding
and complex. Learn how PetCircle has implemented supply chain best practice using smart order routing and leveraging innovative
technology such as shipping platform Shippit to make it all happen.

Founded by JAMES EDWARDS and Mike Frizell in 2011 and headquartered in Alexandria in Sydney, Pet Circle has quickly become Australia’s
largest online pet supplies company servicing over 100,000 customers right across the country and employing over 50 team members.

3 OPERATIONS MANAGEMENT 11.20am - 12.00pm

CASE STUDY: METCASH
The Business Continuity Response
KARI BANICK, National General Manager Logistics, Metcash Ltd
On Anzac Day 2015, the hailstorm that came through Sydney impacted the Metcash NSW Dry Grocery Distribution Centre. The impact
caused business continuity plans to be executed to move supply inter-state to Victoria and Queensland and then back to Sydney Metro

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in an alternative network. Over the course of more than a year, the multi DC network was built and then exited as the DC was repaired.
Collaborative partnerships were necessary to build interstate trucking capability, to hire the contingent workforce and supervision, to
reposition stock, and to manage safely and effectively during this unplanned business emergency.

KARI BANICK is currently the GM National Logistics Operations for Metcash, Ltd. In working to make independents successful in the
grocery, liquor and convenience markets, Kari has led numerous projects to optimise the service supply chain, drive efficiency in the cost
of doing business, and to create an engaged and safe culture. Kari has over 20 years in the food wholesale and retail industry and has
held roles in Finance, Retail Operations, Engineering, and Distribution. By trade, Kari is an engineer and has deep knowledge and passion
for transformational change in the supply chain industry. She is a highly regarded Supply Chain expert and has held roles in the airline,
industrial supply, and consumable industries. Most recently, before joining Metcash in Australia, she worked for Supervalu, a leading
wholesale company in the highly competitive US market. During her career there she successfully implemented automation and worked
to transform the supply chain network. Her most recent work includes a successful robotic installation and BCP recovery at Metcash.

4 PROCUREMENT & PURCHASING 11.20am - 12.00pm

CASE STUDY: INENCO GROUP

Flying in formation
MARK WATSON, Group Forecasting and Planning Manager, Inenco Group
Inenco faced significant challenges in managing its purchasing, faced with questions such as:
• How does a purchasing team with reduced staff and increasingly complex supply lines manage 600,000+ items over 4 million+ item/
warehouse combinations?
• How do you keep the flow of material into and through the company whilst merging 26 warehouses into four DCs?
The INENCO Group’s solution was to focus on getting its data, processes and systems aligned so that the easy stuff is done easily and
allows the planners to be the planners which were desperately required. Without aligned people, data, business goals and systems, all of
which required significant improvements, this would have been an impossible task.

MARK WATSON has spent his career in the planning arena and been principally focused on how to make the planners day better than
the last. Mark has been involved from both the actual planning of production lines in factories to the design, implementation, support and
improvements of the supply chain planning processes, data and systems on a global scale having covered ranges as diverse as food, video
cassettes, dairy commodities, gaming machines and now industrial goods. In this varied career to date Mark has witnessed the differences
that can be gained from different planning systems, supply chain systems, planner capabilities and overall approaches of different supply
chains to their task of supporting sales and this has put him in good stead to be able to assess extremely diverse product ranges and distil
these down to the basics of good supply chain planning and inventory management. The current challenge is working with a SKU range
that is vastly greater than any he has seen before where a reduction to 650,000 items was met with relief when compared to its’ peak at
975,000. How to manage this large portfolio during a time of significant change within the company, supply chain, data and org structure has
resulted in seeking how to do more with less and get a significantly better outcome, especially when there remain many sceptics.

5 SYSTEMS & TECHNOLOGY 11.20am - 12.00pm

CASE STUDY: MCGRAW HILL EDUCATION
Going Digital - It’s All About the Data – the single version of truth
KEVIN CAMILLERI, Director of Financial Planning & Analysis, Asia Pacific, McGraw Hill Education
With a vision to unlock the full potential of each student, McGraw-Hill Education (MHE) realised the importance of transforming to allow
innovation necessary for today’s digital and adaptive learning age. Their 100-year-old business process were no longer relevant, as they
realised the need to become, lean, agile, with data driven decision-making capacity across the entire organisation. Three years ago MHE,
long respected in the Education sector, launched an initiative, Project Horizon, to embrace adaptive learning as its business future. Project
Horizon was introduced to develop common processes and a common system/single instance that handled multi-company, different
languages and currencies. All in one dashboard with the single version of truth shared across the organisation. It has grown its adaptive
learning product offering to more than 1,400 products, representing more than 14,000 authors and educators in various fields of study,
distributing to 142 countries via 53 offices globally. Attend this session to learn how MHE used data, and BI to embrace the digital
transformation to become a global adaptive learning leader.

KEVIN CAMILLERI is Director, Financial Planning & Analysis (Asia-Pacific) at McGraw-Hill Education. Kevin oversees the FP&A function across
APAC covering offices in Beijing, Taiwan, South Korea, Thailand, Singapore, Malaysia, Australia and New Zealand. Kevin has over 25 years of
extensive experience in financial strategy and planning, corporate risk management and financial operations strategy. Previously based in
Sydney Australia, Kevin also successfully led the Australian Business into a positive double-digit growth for 3 years straight and recovered
operational excellence in supply chain whilst increasing customer satisfaction. This saw McGraw-Hill’s customer satisfaction rating rising up
from 8th to 2nd against our competitors. Most recently, Kevin led and oversaw “Project Horizon”, a massive ERP solutions upgrade project that
is part of McGraw-Hill’s Digital and Business Transformation journey to a Learning Science company. Project Horizon allowed McGraw-Hill to
effectively integrate new business strategies alongside several digital solutioning platforms to effectively manage customer centric business
performance through data driven decisions, as well as improve work-flow efficiencies between Sales, Product and Finance / Operations
teams. Kevin is a member of the Chartered Institute of Management and Certified Global Management Accountants (ACMA & CGMA). He is
also an Associate Member of the Certified Practicing Accountants, Australia (CPA) and is currently based and residing in Singapore.

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KEYNOTE PRESENTATION 12.00pm - 1.00pm

The Bimodal Supply Chain: Tackling Today, Preparing for Tomorrow
JAMES LISICA, Research Director Asia Pacific - Global Supply Chain & Logistics, Gartner
Rapid growth in digital business and CEOs’ dual focus on growth and cost combine to create today’s unique supply chain challenges and
opportunities. As a result, supply chains must work on two tracks simultaneously, delivering day-in-day-out efficiency and reliability, whilst
at the same time creating game-changing innovation to drive growth and value. This is referred to as bimodal: Fast and slow. Traditional
and revolutionary.
This session will examine three key questions to guide supply chain leaders through this bimodal journey:
• What is a bimodal supply chain?
• How do I develop bimodal supply chain capabilities?
• When should I become bimodal?

JAMES LISICA is a Research Director specialising in global logistics strategy. Possessing over 20 years of operational experience
covering all sectors of the supply chain and logistics offering, Mr. Lisica has held a range of senior management roles with some of
the world’s largest logistics organisations. Specifically, he helps large multinationals optimise their logistics strategies in order to drive
efficiency, cost and sustainability gains across their global operations.

LUNCH 1.00pm - 2.00pm

Sponsored by

Session 3 2.00pm - 2.30pm

1 SUPPLY CHAIN STRATEGY 2.00pm - 2.30pm
PAPER: Seven Macro Developments Shaping Supply Chain Management
DR STEVEN MELNYK, Professor of Operations and Supply Chain Management, Michigan State University
Supply chains continue to change. In this presentation, we focus on seven developments that promise to change the future face of supply
chain management. These include: (1) the Internet of Things (IoT), (2) the aging of the developed countries; (3) the increasing volatility of
energy prices; (4) the shifting of purchasing power to the East; (5) the emergence of the experiential supply chain; (6) advances in digital
and autonomous technology; and, (7) the increasing importance of cyber security. This presentation explores these developments and their
implications for the supply chain of the future; it also studies how these developments will impact management style. A new type of supply
chain leader is needed – one who focuses on business, not supply chain, excellence, who recognises that measures are communication,
and who engages in fast decision-making. Those firms that can recognise and take advantage of this new supply chain will thrive and grow.

DR STEVEN MELNYK is Professor of Operations and Supply Chain Management (Ph.D. – The Ivey School, University of Western
Ontario, 1981) at Michigan State University. He is an active researcher with 17 co-authored books on operations and supply chain
management and over 90 refereed research articles. His research interests include supply chain and design, metrics/system
measurement, responsiveness supply chains, supply chain design, sustainability, and strategic supply chain management. Dr. Melnyk is
an active researcher whose articles have appeared in over 90 international and national refereed journals. Dr. Melnyk sits on the editorial
review board of numerous academic refereed journals. He is a sought-after speaker both nationally and internationally. Currently, Dr.
Melnyk is a member of the APICS (USA) Board of Directors for 2016.

2 TRANSPORT & LOGISTICS 2.00pm - 2.30pm

PAPER: Challenges for CBD Freight - A perspective from Sydney
MARG PRENDERGAST, CBD Coordinator General, Transport for NSW
Sydney CBD is undergoing a phenomenal level of transformation. There is a significant number of public and private sector
infrastructure projects being undertaken including the closure of George Street, the city’s traditional thoroughfare. Sydney CBD is
a $70BN economy and in the global spotlight. While changes occur, the city needs to continue with business as usual. 630,000
people work in Sydney CBD and rely on 35,000 commercial vehicle movements per day to support their needs. In addition, while the
transformation is occurring, we will need to accommodate high levels of construction traffic. While commercial vehicles play a major
role to keep the CBD supplied, they are only one part of the ecosystem. Freight operators will need to adapt to the new environment.
With the ongoing level of change it is becoming increasingly apparent that this is long term change. This presentation describes how
Transport for NSW is encouraging this change.

MARG PRENDERGAST has been appointed to lead the CBD Coordination office to oversee the planning and operations of traffic,
transport and communications during the transformation of the Sydney CBD and south east with various major transport projects
and property redevelopments. Marg has qualifications in economics and town planning with over 30 years’ experience in transport
across both rail and road including; data analysis, transport planning, safety, project management and the delivery of capital programs,
operational initiatives and events. Marg was Operations Planning Manager for the Olympic Roads and Transport Authority for the Sydney
2000 Olympics and managed the City precinct during Games time. Marg has spent the last decade focused on safety initiatives and was
the General Manager of the NSW Centre for Road Safety.

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3 OPERATIONS MANAGEMENT 2.00pm - 2.30pm

PAPER: Back to Basics: a Review of the Top-Down Planning Hierarchy
MICHAEL FORD, Principal, TQM Works Consulting
Our daily tasks often involve last minute expediting, fighting fires, resolving quality issues, dealing with personnel and just trying to get to
the end of a day. This presentation serves to remind us that we have a higher level mission to fulfil and the tie-in between strategic plans
and operational tasks. When we utilize an effective game plan that is structured to support our mission, execution at lower levels is more
easily facilitated.

MICHAEL FORD, CFPIM, CSCP, CQA, CRE, CQE, ACPF, CPSM is Principal of TQM Works Consulting. He provides innovative solutions,
based on 30 years of experience in retail, distribution, manufacturing, and consulting. His work history includes software implementation,
business planning, inventory control, distribution planning, and corporate training. This includes a broad range of experience from
ETO (Engineer to Order) to MTS (Make to Stock), as well as non-profits, service, and Department of Defense. He has presented at
over 310 industry events throughout the U.S., Canada, Nigeria and S. Africa, and has provided over 5,000 hours of classroom training,
averaging 4.5/5.0 on evaluations. Ford is a 2016 graduate of Binghamton University, earning a M.S. in Industrial & Systems Engineering.
Ford combines his technical expertise with personal skills, to develop a unique “outside the box” approach to life’s challenges. He is a
charismatic speaker who specialises in delivering training that is “edu-taining.”

4 PROCUREMENT & PURCHASING 2.00pm - 2.30pm

PAPER: Procurement Fraud - Employment & IR Issues

MATTHEW ROBINSON, Partner, FCB Workplace Law
The rapid uptake in information technology systems, particularly smart phones allowing portable and remote access, has revolutionised
the way business operates in the 21st century. It has also presented significant opportunities for procurement fraud. The integration of
various procurement functions through systems software can result in just a handful of managers/contractors receiving and reporting on
critical inventory controls & distribution management. This tightening can lead to the temptation to collude. Terabytes of business records
can be quickly uploaded to third party offshore servers and either sold on the black market or given away to competitors as part of a
manager’s career aspiration. This presentation will provide an insight into identifying and managing procurement fraud in relation to the
complex overlay of Australian industrial & employment laws.

MATTHEW ROBINSON is a partner and solicitor with FCB Workplace Law. He is an Accredited Specialist in Employment and Industrial
Law in New South Wales. Based in our Sydney office, he has been advising clients on industrial relations and employment matters for
over fifteen years. An experienced litigator, he has special expertise in assisting clients operating in the manufacturing sector.

5 SYSTEMS & TECHNOLOGY 2.00pm - 2.30pm

PAPER: Logistics at CSIRO Data61: Australia’s digital and data innovation group
DR RODOLFO GARCIA-FLORES, Research Scientist, CSIRO Data61
Data 61, CSIRO’s new ICT, statistics and mathematics research unit, is Australia’s largest data innovation group, created by combining
the deep research and ‘can-do’ culture of NICTA with the multi-disciplinary innovation strength of CSIRO. Data61’s mission is to lead in
creating Australia’s data-driven future, focusing on domains where we have a competitive advantage to ensure the nation’s prosperity.
Although recently created as an entity, Data 61 already has an impressive track record in Logistics and Supply Chain Planning from
projects born and developed in NICTA and CSIRO separately. In this presentation, the author will introduce some of the projects which
were developed for commercial clients, including supply chain optimisation for services, mining, food and agriculture, public transport,
and multimodal transportation. We will also explain the value-added brought by our own Research and Development, and summarise the
competitive advantage we can provide to companies in this time of digital disruption.

DR RODOLFO GARCÍA-FLORES has over 12 years’ experience in Operational Research, particularly in mathematical programming, data
mining, simulation, and multi-agent systems. He joined CSIRO in 2006. As a research scientist, he has participated in different commercial
projects, for example, in the development of software for minimisation of waste in dairy production, the design of beef supply chains,
maximisation of productivity for a multinational tyre manufacturer, and the analysis of environmental sensor network data. Before joining
CSIRO, he was an associate professor in Mexico and a data analyst for a chemical company in Pudsey, England.

Session 4 2.30pm - 3.00pm

1 SUPPLY CHAIN STRATEGY 2.30pm - 3.00pm
PAPER: Supporting business to sustainable growth for domestic and export markets
DR ANGELINE ACHARIYA, Chief Executive Officer, Food Innovation Centre, Monash University
In fast moving consumer goods, nine out of ten products fail in their first year of launch. Whilst there is no magic bullet answer, it’s all
about how to reduce the risk of innovation so that more successful products hit the shelf. This presentation will outline a number of best
practice approaches that goes from identifying an opportunity to commercial products on shelf for both domestic and export markets. It
will provide an overview of how the Food Innovation Centre at Monash is making a dent in the universe of food manufacturing.

DR ANGELINE ACHARIYA is a highly capable senior executive with extensive experience in commercialising innovation, strategy
development and end to end R&D execution. Angeline’s leadership in fast moving consumer goods & food service retail in commercialising

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innovation across Australia, New Zealand, Japan, China and Thailand markets has resulted in a successful track record of over 800
innovations launched across grocery and quick service restaurants. Angeline’s career in the food industry has spanned from small business,
consultancy to blue chip FMCG companies like Masterfoods Japan; Fonterra, Yum! Brands and Mondelez International and has delivered
significant projects in innovation and change management initiatives over her career. She is a highly sought after innovation speaker at
national and international innovation conferences/workshops on innovation leadership/management and export pathways to Asia. Angeline’s
strong commercial and innovation skills have paved the way for her leading and establishing a world first innovation capability and services
start-up, the Mondelez International Food Innovation Centre (FIC). The FIC has now transitioned to Monash University as a timeshare
innovation services start up to support the growth and revitalisation of the Australian food manufacturing industry.

2 TRANSPORT & LOGISTICS 2.30pm - 3.00pm

PAPER: 2016 Transport Management Capability Survey and implications for Chain of Responsibility
SIMON COATES, Director, Infosys Portland
INGILBY DICKSON, Supply Chain and Logistics Board Director
The SCLAA and Infosys Portland have conducted a survey into the transport management capabilities of organisations throughout
Australia. The survey was undertaken in August 2016 and has assessed organisations’ transport management capabilities including:
Strategy, Chain of responsibility, Technology, Sourcing and 3PL management. The outcomes of this project will be presented.

SIMON COATES has had a career in supply chain spanning 30 years in both industry and consulting. In industry Simon has designed and
led major strategy and change programmes both at the coal face and as a member of the executive team at Franklins Supermarkets and
Symbion Pharmacy services. Simon has 8 years consulting leadership experience and currently heads the APAC supply chain practice for
Infosys Portland where he and his team have been responsible for delivery of over 120 projects across multiple industries, clients and
supply chain dimensions.

INGILBY DICKSON is recognised by industry associations as a champion of best practice and work place safety. He chaired the
Australian Logistics Council Code of Practices and safety initiatives for 10 years until earlier this year. He has extensive Supply Chain
experience, supported by strong Business expertise, gained both locally and internationally in a range of industries and iconic companies
including Bluescope Steel, Goodman Fielder, Toll and Hutchinson Telecom. Recognised as a key industry Supply Chain leader in
Australasia with his final role leading the Supply Chain in Manufacturing and Processing divisions of BlueScope in 2015. A current Non-
Executive Director of the Port of Melbourne and the Australian Logistics Council together with Directorships at Finemores Transport and
DGL and not-for-profit Boards. Ingilby is CPA qualified and member of The Institute of Directors.

3 OPERATIONS MANAGEMENT 2.30pm - 3.00pm

PAPER: Master Your Slotting Initiatives: Implementing Slotting Maintenance For Continued Benefit
DAN BASMAJIAN, President and CEO, Optricity
Employing a well-designed slotting optimisation strategy within the distribution centre offers many benefits that, in turn, support
increased productivity and reduce operational costs. Implementing a new slotting technique can address space utilisation, pick path
travel reductions, the building of more stable pallets, improved ergonomics, and associate safety. Within dynamic distribution centres,
the environment can change swiftly due to seasonality and promotional activity, changing SKU mix, daily and weekly changes in product
velocities, and more. Although a re-slot strategy on its own can improve slotting drastically, it is important to also understand the value
of slot maintenance. This presentation will tackle how to move product with purpose by promoting an understanding of the benefits,
mechanics and timing of slotting re-sets, as well as when to utilise, and how to best implement, a successful slot maintenance strategy.
Case study examples and real world scenarios will illustrate mastery techniques implemented for success.

DAN BASMAJIAN, inventor of the first, commercially available slotting software, sold his first company, Performance Analysis
Corporation, to Manhattan Associates (MA) in 1998. Retiring as a senior executive, after helping to take MA public, he later returned
to industry as a CEO in the technology sector. Dan joined Sheila and Chuck at Optricity in January of 2006 after advising several
technology start-up ventures. Dan is a world-renowned warehousing optimisation domain expert, innovator, and a globally, sought-after
industry speaker. A graduate of Duke University’s, Fuqua MBA program, Dan has lectured on small business in Russia, and provided
in-person, industry presentations in the US, Europe, and in Australia. His web presentations have reached over a thousand requested
downloads. A recognised thought leader, Dan is the author or co-author of many warehousing optimisation whitepapers and articles
distributed online and in industry-leading publications globally.

4 PROCUREMENT & PURCHASING 2.30pm - 3.00pm

PAPER: Tips and Traps of Indirect Expenses

OLIVER LAZAREVIC, Chief Executive Officer, Supply Clusters
With limited resources, most procurement professionals heavily concentrate their efforts on direct expense purchases. Indirect expense
categories are typically a low priority and therefore not focused on. Such expenses include stationery, facilities management, insurance,
energy, travel, foreign exchange, waste, fuel, consumables and work wear. A lack of volume, in-house expertise, understanding of market
trends, data, policy controls and relationships can make the management of indirect expenses a real challenge. Individually indirect
expense categories may not be a large spend for an organisation. However, the effective management of indirect expenses as a group of
expenses can have a material impact on the bottom line of an organisation. This presentation will look to provide some insight on how to
deal with indirect expenses for your organisation.

Over the last two decades, OLIVER LAZAREVIC has helped hundreds of organisations improve their bottom line by improving indirect
expense supplier engagements. Whilst working in Business Supplies industries, Oliver has engaged all market segments from Small
Business through to Enterprise across the Corporate, Government, Health & Education sectors. In January 2014 Oliver took up the

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position of Joint CEO of Supply Clusters. An organisation formed in 1994 with the sole purpose of educating, enabling and empowering
its customers to make better buying decisions regarding indirect expenses. In his experience, Oliver has found that most organisations
struggle with managing indirect expenses effectively due to the lack of focus and expertise. Oliver has been invited to speak at many
conferences on the topic of how to get the best business outcomes on an area which is typically a low priority.

5 SYSTEMS & TECHNOLOGY 2.30pm - 3.00pm

PAPER: The Future of eCommerce - Latest trends and their impact on online and Omni-Channel retailing
PAS TOMASIELLO, Director Integrated Systems, Dematic
The emergence of online buying has changed the Australian shopping experience and traditional bricks and mortar stores are trying
to stay competitive. Driving the challenges faced by retailers is the change in consumer expectations – they want to buy anything,
anywhere, and they want it now! This presentation will share information on the transformation of the eCommerce and retail
marketplaces, and provide insight into topics such as:
• The latest trends in eCommerce and retail shopping
• Omni-Channel: what does it really mean and how are leading companies changing their game?
• Meeting the expectations of the ever-evolving consumer
• How is the supply chain transforming and why is it critical to the success of companies?
• Which strategies and technologies can help online retailers achieve a competitive advantage?

PAS TOMASIELLO is Director of Dematic’s Integrated Systems Group. He has been with the company for over 15 years in management,
systems development and consulting roles. Pas’ diverse career spans over 25 years in engineering, project management, business
management and consulting fields. Having graduated with a Bachelor of Engineering from the University of New South Wales, he went
on to complete a Masters of Business Administration from the University of Technology, Sydney. Whilst with Dematic’s Integrated
Systems Group, Pas has been responsible for the design and development of some of the leading order fulfilment and logistics systems
projects in the Asia Pacific region. His diverse background and experience enable him to examine issues through different disciplines -
both technical and managerial - providing a unique insight into critical issues facing business today.

AFTERNOON TEA 3.00pm - 3.40pm

Sponsored by

INTERNATIONAL KEYNOTE PRESENTATION 3.40pm - 4.40pm

Customer centric supply chains for competitive advantage
JULIO HERNANDEZ, Customer Advisory leader and Global Customer Centre of Excellence lead, KPMG US
To become truly customer centric and a fully integrated Omni enterprise, agile and demand driven supply chains that can quickly pivot
to meet changing needs are vital. Competitive advantage is won by those organisations able to integrate from front of house through to
back of house across all operations and in doing so optimise the cost, service and risk trade-offs to win in different markets.

JULIO HERNANDEZ leads KPMG LLP’s (KPMG) Global Customer Advisory practice. He has over 20 years of management consulting
experience focused on strategy formulation; marketing, sales, and service strategy and transformation; and enterprise analytics. During
his career, Julio has served clients across multiple industries including consumer goods, retail, health care, telecommunications,
energy, natural resources and utilities. As the US Customer Advisory leader and Global Customer Centre of Excellence lead, Julio
focuses on helping clients to engage the marketplace, attract, convert and keep customers to fuel profitable growth. Julio works with
clients to design and deliver relevant customer experience that drives engagement and results in meaningful and sustainable customer
relationships. Julio has served clients in North America, Europe and Asia. He has multiple patents and patents pending for both customer
experience and analytics. He has also been cited in multiple periodicals including the Financial Times and Forbes. Julio has a BBA degree
from Emory University and an MBA degree from Harvard Business School.

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 DAY ONE

PANEL DISCUSSION 4.40pm - 5.40pm

The impact of eCommerce developments on the last mile
Moderator:
KIM WINTER, Chief Executive Officer, Logistics Executive Group
Panellists:
ROB HANGO-ZADA, Director, Shippit
BEN FRANZI, General Manager eCommerce and International, Australia Post
ROBERT KINKADE, APAC Digital Operations Leader, Advisory, Ernst & Young
BONNIE RYAN, Senior Manager - Trade, Transport & Heavy Industry, GS1 Australia
The impact of new and more secure eCommerce technologies has prompted the development of new routes-to-market involving specialist
‘last-mile’ consolidation and distribution service providers. This has been largely driven by the need for improved service delivery and of
course, the rapid growth in eCommerce-based supply chains. Sustainable development has been a key driver, with many businesses
seeking to reduce congestion (as well as costs) through smart consolidation practices. The panel will address this matter in the context of
current Australian market characteristics.

The founder of Logistics Executive Group, KIM WINTER delivers 40 years of executive leadership experience spanning Executive Search
& Recruitment Corporate Advisory, Executive Coaching, Trade Facilitation across the Supply Chain, Logistics, Aviation, Maritime, Logistics,
FMCG, Retail, Resources and Industrial sectors. Operating from the company’s offices across Australia, Asia, India, The Middle East and
UK, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, frequently invited to
Chair international events on contemporary / future industry trends and leadership issues. A specialist in the linkage of business strategy
and supply chain best practice to human capital management, Kim has expertise in driving business performance, designing sustainable
business strategies, supply chain alignment, mergers & acquisitions, organisation structure design, leadership excellence, change
management and talent management.

ROB HANGO-ZADA is co-Founder and joint-CEO of Shippit.com, Australia’s fastest growing shipping platform. Shippit helps hundreds
of online retailers delight thousands of customers every single week through a better shipping experience. Rob brings a common-sense
approach to retail innovation, spanning from a decade working with global retailers in the FMCG industry. Shippit maintains 50% growth
each month with Harvey Norman, Glue Store, Topshop / Topman, Petcircle.com.au, Cracka Wines, St Frock and The Academy Brand now
depending on Shippit’s technology on a daily basis. Rob is an active member of the online retail community, contributor to startup and
retail publications and an advocate for customer-centric design.

BEN FRANZI, GM, eCommerce and International, is an expert in the eCommerce market with a detailed understanding of global industry
trends and growth areas. At Australia Post, Ben leads a team of eCommerce and International specialists to help businesses grow
and compete online both domestically and internationally by tapping into digital marketplaces, building integrated platforms and using
analytical insights to their advantage. He previously guided the strategy direction for parcels and freight services of Australia Post as it
shifted from a mail service to an eCommerce service provider.

ROBERT KINKADE leads EY’s Digital Operations business across Asia Pacific and works primarily with clients across retail, consumer
products, life sciences, travel and transport sectors. Robert is a recognised global omni-channel retail thought leader and subject matter
resource within the firm. Robert specialises in developing winning strategies and change programs with business and government; with
primary focus around customer, supply chain and operations – powered by digital innovation, analytics and anchored in tangible customer
experience and performance improvement. Prior to working in advisory Robert held senior management positions with Nordstrom where
he led various initiatives within a successful technology-enabled business transformation program and had early involvement with multi-
channel operations and customer experience (early 2000’s).

BONNIE RYAN is an accomplished and successful supply chain IT and eCommerce professional with over 20 years’ experience in
different industry sectors. Prior to joining the Industry Engagement team at GS1 Australia in 2007, she held senior business development
and product management roles with AT&T, Connect.com and Pronto Software. Bonnie is currently responsible for driving engagement
within the Australian Trade, Transport, Rail and Mining sectors to increase supply chain efficiency and interoperability using GS1
standards. She is active on several local and global industry working groups to assist these sectors to remain competitive and bring real
benefits to Australian businesses and the economy. Bonnie holds a Master of Business Management degree from Monash University.

CLOSING REMARKS 5.40pm - 5.50pm

NETWORKING WELCOME RECEPTION 6.00pm

18 SMART Supply Chain & Logistics Conference 2017

DAY TWO

DAY 2 Thursday 30 March 2017

TIME SESSION MC/CHAIR ROOM
7.00am Registration
BREAKFAST KEYNOTE PRESENTATION
7.30am Adaptive S&OP Pieter Nagel C3.3
Carol Ptak, Partner, Demand Driven Institute
OPENING REMARKS FROM CHAIR
9.00am Brendan O’Keeffe Cockle Bay Room
Brendan O’Keeffe, Principal – Supply Chain, Vertical Talent
INTERNATIONAL KEYNOTE PRESENTATION
9.05am Global innovation and future trends in the materials handling industry Brendan O’Keeffe Cockle Bay Room
Jim Stollberg, EVP, Product & Solution Management, Dematic Corp.

10.05am MORNING TEA - Sponsored by

Stream 1 – Supply Chain Strategy Tim Foster Cockle Bay Room

Stream 2 – Transport & Logistics Declan Sally C3.1
10.40am –
Stream 3 – Operations Management Phillip Ow C3.2
12.00pm
Stream 4 – Leadership & Development Keith Calvert C3.3
Stream 5 – Systems & Technology Lloyd Hussey C3.4
INTERNATIONAL KEYNOTE PRESENTATION
Myths, Misconceptions & Absurdities: Misadventures in the World of Supply
Chain Management
12.00pm Brendan O’Keeffe Cockle Bay Room
Dr Steven Melnyk, Professor of Operations and Supply Chain Management,
Michigan State University
Colin Seftel, Trainer and Consultant, PSQ CC South Africa

1.00pm LUNCH - Sponsored by

Stream 1 – Supply Chain Strategy Tim Foster Cockle Bay Room

Stream 2 – Transport & Logistics Declan Sally C3.1
2.00pm –
Stream 3 – Operations Management Phillip Ow C3.2
3.00pm
Stream 4 – Leadership & Development Keith Calvert C3.3
Stream 5 – Systems & Technology Lloyd Hussey C3.4

3.00pm AFTERNOON TEA - Sponsored by

INTERNATIONAL KEYNOTE PRESENTATION

Digital Disruption or Distraction? Lessons learned from Silicon Valley’s
3.40pm Brendan O’Keeffe Cockle Bay Room
original start-up
Paul Muller, Vice President Strategic Marketing, Hewlett-Packard Enterprise
PANEL DISCUSSION
Industry disruption and the implications for the Supply Chain
Moderator: Michael McGrath, Director, Sales and Operations - Drake
International (Australia)
4.40pm Brendan O’Keeffe Cockle Bay Room
Panellists:
Siobhan Lancaster, CEO and Founder, Instatruck
Deanna Lomas, Chief Supply Chain Officer, Super Retail Group
Fabien Bardinet, Chief Executive Officer, Balyo
5.40pm Closing Remarks Brendan O’Keeffe Cockle Bay Room
6.30pm The Supply Chain Industry Dinner and Smart Awards Grand Ballroom

www.smartconference.com.au 19
 DAY TWO

REGISTRATION From 7.00am

BREAKFAST KEYNOTE PRESENTATION 7.30am - 9.00am

Adaptive S&OP
CAROL PTAK, Partner, Demand Driven Institute
Ian Wilson, a Dick Ling S&OP class attendee said, “However good our research may be, we shall never escape from the ultimate
dilemma that most of our knowledge is about the past, and all our decisions are about the future.”
This presentation will cover the Adaptive Sales and Operations Planning; the integrated business process that provides management
the ability to strategically define, direct and manage relevant information in the strategic relevant range. Market Driven Innovation is
combined with Operations Strategy, Go-to-Market Strategy and Financial Strategy to create strategic information and requirements for
tactical reconciliation and strategic projection to effectively create and drive change.

CAROL PTAK is currently a partner with the Demand Driven Institute (www.demanddriveninstitute.com) and was most recently at
Pacific Lutheran University as Visiting Professor and Distinguished Executive in Residence. Previously, she was vice president and global
industry executive for manufacturing and distribution industries at PeopleSoft where she developed the concept of demand driven
manufacturing (DDM). Ms. Ptak spent four years at IBM Corporation culminating in the position of global SMB segment executive.
A leading authority in the use of ERP and Supply Chain tools to drive improved bottom line performance, Ms. Ptak’s expertise is well
grounded in four decades of practical experience as a successful practitioner, consultant and educator in manufacturing operations.
Her pragmatic approach to complex issues and dynamic presentation style has her in high demand worldwide on the subject of how to
leverage these tools and achieve sustainable success.

OPENING REMARKS FROM CHAIR 9.00am - 9.05am

BRENDAN O’KEEFFE, Principal – Supply Chain, Vertical Talent
BRENDAN O’KEEFFE is an established executive recruiter whose experience spans across supply chain, operations and technology.
Due to his industry expertise, he has become a trusted adviser for his service delivery and long lasting partnerships within the industry.
Brendan has well established networks, a strong ability to attract key talent and deliver valuable outcomes for career pathways and
organisational development. Brendan has worked in partnership with change management programs and is actively involved with
industry networks including APICS. He see’s this as a competitive benefit to organisations who are serious about these association
initiatives, which support career education and development, and provides networking opportunities for their members.

INTERNATIONAL KEYNOTE PRESENTATION 9.05am - 10.05am

Global innovation and future trends in the materials handling industry
JIM STOLLBERG, EVP, Product & Solution Management, Dematic Corp.
In this cutting edge and engaging presentation, Jim Stollberg will outline the latest innovations, technology, solutions, and applications
occurring in the global materials handling industry. Using industry research into trends and drivers, Jim will discuss what these
developments mean for both the future of materials handling and the logistics and supply chain industry. For those hungry for information
on what is happening at the cutting edge, and what we can expect in our region down the track, this is a must see presentation.

JIM STOLLBERG joined Dematic in 2010 by means of the acquisition of HK Systems, a competitor in the North American market. Upon
acquisition, he served as Vice President, Global Product Management before being promoted to Sr. Vice President, Global Research
& Development in November 2012. Jim received his Bachelor of Science in Mechanical Engineering from Marquette University. He
spent his first 10 years with Andersen Consulting (now Accenture), a global leader in management consulting where he advanced to a
senior management position. He then went on to the position of VP, Professional Services for EXE Technologies, a supply chain software
provider before joining HK Systems in 1999. During his tenure at HK Systems, Jim held several leadership positions, including VP and
General Manager of the irista software subsidiary, VP and General Manager of HK Logistics and VP of Strategy & Business Development.

MORNING TEA 10.05am - 10.40am

Sponsored by

20 SMART Supply Chain & Logistics Conference 2017

DAY TWO

DAY 2 STREAM CHAIRS

STREAM ONE CHAIR
TIM FOSTER, Managing Director - APAC, Chainalytics
TIM FOSTER is the Managing Director of Chainalytics in Asia-Pacific. Using his extensive experience and knowledge, Tim manages
a growing team of consultants and analysts as well as the delivery of projects which generate significant service and financial
improvements for Chainalytics clients. He has more than 15 years of supply chain consulting experience, specialising in large complex
distribution network strategy, process redesign and implementation projects across multiple markets in Asia-Pacific and industry verticals
including consumer products, healthcare, technology and retail. Prior to joining Chainalytics, Tim was a founding partner of Logiworx,
a successful and highly respected specialist supply chain and logistics consulting firm founded in 2002. Previously, Tim held senior
leadership positions at a number of multinational organisations including Reckitt Benckiser, Coty, and Ecolab. Tim holds a Bachelor of
Commerce degree from Otago University in New Zealand.

STREAM TWO CHAIR

DECLAN SALLY, National Continuous Improvement Manager, Toll Express
DECLAN SALLY is originally from Northern Ireland and has been living in Australia for the last 20 years. He has a BEng Hons in Electrical
Engineering is a Master of Business & Commerce – University of Western Sydney and has worked in Pharma with GSK and Schering
Plough/Merck, Utilities with Integral Energy and more recently Supply Chain & Logistics with CHEP and Toll Group. Declan is an ASQ
certified Lean & Six Sigma Black Belt with over 25 years of experience in engineering, project management, quality systems and
business improvement.

STREAM THREE CHAIR

PHILLIP OW, Board Member, Australasian Supply Chain Institute
PHILLIP OW is a Supply chain optimization and transformation specialist with deep experience in leading cross functional process teams
in challenging environment. He has strong process improvement, materials planning and optimization, change management and systems
implementation capability across demand planning, supply planning, inventory management, warehouse management, transportation
and distribution management. He is a lean practitioner and strong promoter of agile supply chain networks and agile project management
methodology for complex and fast changing business environment.

STREAM FOUR CHAIR

KEITH CALVERT, Supply Chain Facilitation Sector Director, Entrepreneurs Programme, Dept of Innovation, Industry,
Science and Research
KEITH CALVERT has held various leadership positions within the Department’s flagship Business Advisory programme(s) over the past
8 years. He helped establish the Australian Industry Productivity Centre programme in Tasmania in 2008 and continued to manage the
programme as State Director through the evolution to Enterprise Connect and then the Entrepreneur’s Programme.
In addition to this State Director role, Keith also lead the Enterprise Connect ‘National Tourism Network’, managed Tasmanian and Victoria
during the transition to the Entrepreneurs’ Programme and went on to be co-Director of Food and Agribusiness for the Entrepreneurs’
Programme nationally. His current role within the programme is Director of Business Facilitation, which encompasses the the ‘Supply
Chain Facilitation’ services. Keith’s private enterprise experience has centred around regional economic development, Food and
Agribusiness and the Fast Moving Consumer Goods (FMCG) sector. Career highlights include launching Australia’s first organic infant
formula, and being part of establishing two nationally recognised food brands. Keith holds a Batchelor of Science (Aquaculture) (Hons).

STREAM FIVE CHAIR

LLOYD HUSSEY, Solutions Consultant, Iptor Supply Chain Systems
LLOYD HUSSEY is the Solutions Consultant for Iptor Supply Chain Systems in the Asia Pacific region and is currently working as the
Program Manager for an internal Global Customer Lighthouse Program. Lloyd is an avid futurist, technology, and innovation observer.
For Lloyd, the impact of technological changes on our human world is a fascinating aspect of our collective future. Lloyd created his
base of knowledge graduating from The University of Waikato (NZ) with a Bachelor’s Degree in Management. Lloyd has worked advising
worldwide industry leaders on their biggest supply chain opportunities and challenges for over twenty years. He has deep functional
experience leading operations improvement efforts in consumer staples, industrial, heavy machinery and equipment industries. He
works with clients to address a range of issues including process and value improvement, cost transformation, strategic supply chain
optimization, and Warehouse Management System implementations.

www.smartconference.com.au 21
 DAY TWO

Session 1 10.40am - 11.20am

1 SUPPLY CHAIN STRATEGY 10.40am - 11.20am
CASE STUDY: KUIPERS ENGINEERING
Bringing IT and Systems Engineering into the Supply Chain Strategy
MICHAEL KUIPERS, Director, Business Development, Kuipers Engineering
In an age when manufacturing in Australia has been under pressure from low cost imports, Kuipers Engineering have been able to
leverage technology to continue providing value to customers and begin to reverse the trend with their first sales into Asia.

MICHAEL KUIPERS has been on the Kuipers team for 15 years in the roles of Production Manager, General Manager and currently
as Director, Business Development. Throughout much of this time Michael has had responsibility for both the ERP system and the
Engineering systems. He has worked closely with vendors to implement two major ERP upgrades for the business and a CAD system
migration from 2d to 3d within the Engineering department. Prior to returning to the family business 15 years ago, Michael gained
experience managing supply chain IT and e-commerce projects as a consultant with Focus Information Logistics and Accenture. During
this time Michael worked as system architect on the Franklins supermarkets business to business e-commerce portal. Michael holds,
amongst other things, a Science degree, a post graduate Computing degree and a Master in Engineering Management, including earning
a letter from the Dean of Engineering for his results in systems engineering.

2 TRANSPORT & LOGISTICS 10.40am - 11.20am

CASE STUDY: BARANGAROO
City Precinct Congestion Management at Barangaroo
SHANE MULCAHY, Property Services and Sustainability Manager, International Towers Sydney | Barangaroo
Barangaroo South has fully embraced the MobileDOCK Smart City initiative and demonstrates how benefits of physical investments
such as new loading docks can be fully realised through the use of “Smart” innovative technology. This technology optimises receiving
operations for all shipments to and from a distribution location and takes into account the type of vehicle, type and quantity of load,
individual dock availability and site operations policies.

SHANE MULCAHY has been in the property industry for now 18 years, 14 years of that with Jones Lang LaSalle, experience in the
Operations and Engineering division of the business, commencing in large commercial asset management in the Sydney CBD, assets
of Australia Square, Darling Park and Cockle Bay Wharf Precinct, 420 George Street and now currently International Towers 2 and 3 and
Shared Services. Shane has detailed experience in site set up, from development, construction, commissioning, operation and occupancy.
Managing 200,000 sqm of office and shared services space currently, extensive experience in emergency response and logistics planning.
In 2015 the role at International Towers was to set up the Shared Service basement area, consisting of 55,000 Sqm.

3 OPERATIONS MANAGEMENT 10.40am - 11.20am

CASE STUDY: NUPLEX
Supply Chain Transformation: Delivering financial benefits and increased capabilities in a globalised manufacturer
BRAD HURST, Regional Supply Chain Manager ANZ, Nuplex
JAMES ALLT-GRAHAM, Partner, GRA Supply Chain Consultants
SHANAKA JAYASINGHE, Manager, GRA Supply Chain Consultants
Establishing competitive advantage in customer responsiveness and customisation in an increasingly global market. The demand-driven,
time phased and integrated vision of Evolution enabled capability to service domestic and global customers cost effectively by leveraging
imported and locally manufactured product. The forecasting process enabled strategic procurement initiatives, purchasing of unique long
lead time raw materials, levels of automation in replenishment activities, balancing of capacity and labour planning and an S&OP process
to drive service outcomes.

BRAD HURST is Nuplex’s Regional Supply Chain manager, based at the company’s Botany site located in Sydney, Australia. He joined
Nuplex in September, 2014 and has lead the restructure of the ANZ Supply Chain organisation. Brad took ownership of Project Evolution,
a business transformation project which focuses on developing a demand driven and integrated supply chain to deliver a better customer
experience and reduced cost. The key elements of the project are demand planning, material requirements planning, sales and operations
planning, warehousing and transport. Prior to joining Nuplex, Brad held a number of leadership roles in Supply Chain, Procurement
& Business Management in the mining, oil & gas and construction industries. Brad’s tertiary qualifications include: BE Mechanical,
University of Western Australia and MBA, Macquarie Graduate School of Management.

JAMES ALLT-GRAHAM joined GRA in 2014 to run the Sydney office having been a senior partner at KPMG. His focus is on utilising his
consulting and executive experience to assist clients to improve their strategic and operational performance.
For the last 20 years, James has helped organisations in Asia and Australia deliver rapid and sustained performance improvement through
the practical application of leading processes, systems and a high performance culture. James has managed large transformation projects
and is focussed on delivering tangible business outcomes for his clients. Key Clients at GRA have included – Aldi, BlueScope, Australian
Electoral Commission, Pepkor, Queensland Nitrate, Telstra, Trek (Bicycles) Australia, Nuplex and Hunter Douglas.

SHANAKA JAYASINGHE’S mission is to build technological, financial and environmental sustainability into Australian supply chains –
marking a positive contribution by reducing waste and increasing national productivity: to connect the dots and stretch the thinking of supply
chain strategy in the boardroom. Shanaka is experienced in Supply Chain Strategy & Design, E-Commerce Strategy & Fulfilment, Network
Optimisation, Demand Planning, Replenishment, Financial Modelling & Risk Management. He is always in pursuit of the next innovation in
supply chain with a view to practically apply such innovations to allow his clients to achieve supply chain competitive advantage.

22 SMART Supply Chain & Logistics Conference 2017

DAY TWO

4 LEADERSHIP & DEVELOPMENT 10.40am - 11.20am

CASE STUDY: DEPARTMENT OF DEFENCE

Cognitive Decision Support for Defence Logistics and Sustainment
STEVE CANNON, Deputy Director Reform Projects, Capability Acquisition and Sustainment Group, Department of Defence
PROFESSOR ELIZABETH CHANG, Professor in Logistics, UNSW Australian Defence Force Academy (ADFA)
“Faceplate” is a project funded by the Australian Department of Defence. It aims to develop a new approach and a new technique to
support human performance through a human centred cognitive decision support dashboard, with underlying concept of on-demand
data supply chain and intelligent techniques on information fusion of big data sources and gamification. In this presentation the speaker
will introduce the “Faceplate” philosophy, idea, conceptual model and underlying scientific methods that support human cognition. The
speaker will present the technical details on data supply chain and how it achieves on-demand data and decision support. The presenter
will illustrate techniques on the optimal synchronized data abstraction and advanced micro service provision, to provide the right data and
information to the right decision maker at the right time and in the right place.

During a 21 year career with the RAAF (1980-2001), STEVE CANNON experienced a great variety of roles in engineering management
and technical maintenance prior to migrating to the logistics community. In 2001, Steve departed the RAAF to take up a logistics role
with Raytheon Australia supporting the Royal Australian Navy Fleet Air Arm providing logistic support to operators, maintainers and third
party contractors. In 2011, Steve was offered a position with the Inventory Reform team within the Defence Materiel Organisation; now
Capability Acquisition and Sustainment Group. From 2013, Steve has been focusing on solving data management issues impacting on
the logistics community to improve access to data, simplify data integration and improve accuracy of forecasting leading to greater
confidence in the decision making process. Steve has proposed a future data management model, Faceplate, to meet the growing
business need to integrate multiple data sources in a simple, timely and elegant fashion. His vision is to provide all decision makers
within Defence; uniformed, civilian and contractors with access to all the data they need, whenever and wherever they need it, on the
device they need it, without impacting the host systems.

PROFESSOR ELIZABETH CHANG leads the Defence Logistics research group at UNSW@ADFA, targeting the key issues in big data
management, Defence Logistics and Sustainment, Predictive Analytics, Situation Awareness, IoT and Cyber-Physical Systems, Trust,
Security, Risk and Privacy. Professor Chang is well known in the academic world globally for her pioneering work in these areas. In a 2012
article, published in MIS Quarterly vol. 36 iss. 4, Professor Chang was ranked fifth in the world for her research contributions in Business
Intelligence. She has delivered 48 Keynote/Plenary speeches largely at major IEEE Conferences and most recent in the area of Logistics,
Defence Logistics, semantics, business intelligence, big data management, data quality and the like. Her academic achievement includes
24 Competitive Research Grants including 11 Australian Research Council (ARC) grants worth over $18 million, supervised/co-supervised
42 PhD theses to completion, 21 Master theses and 20 Post-docs. She has published seven authored books, over 500 international
journal papers and conference papers with an H-Index of 42 (Google Scholar) and over 9,800 citations.

5 SYSTEMS & TECHNOLOGY 10.40am - 11.20am

CASE STUDY: ONESTEEL
Supply Chain visibility – a core competency for the digital age and the critical building blocks to achieve it
DAVID MCNEIL, Customer Service & Fulfilment Manager, OneSteel
The ability to provide end to end traceability through globally unique product identification and automatic data capture technologies
ensures the Australian Steel industry stays ahead of global competition.

DAVID MCNEIL has over 35 years’ experience in the manufacture, sale and distribution of steel products in the Australian market, and
as a result has developed a deep understanding of the complexities and challenges in serving customers across the geographically
dispersed Australian and New Zealand markets. As e-Commerce Manager for OneSteel Manufacturing, David’s recent focus is on the
ongoing development and delivery of e-commerce solutions for both the internal and external customer base of OneSteel Manufacturing.
The essence of the role is about making it easier for our customers to do business. Recent initiatives have covered the full spectrum of
processes, from customer self-serve platforms through to full B2B integrations. Key to that work has been the adoption & application of
GS1 Identification schemas as the backbone of the master data transactions. This also includes the rollout of standard product tags for
OneSteel Manufacturing utilising GS1-128 & GS1 Data Matrix bar code symbology standards. The current initiative to apply GS1 protocols
for Transport & Logistics integration presents a unique opportunity for our business to have a comprehensive system solution for our
customers and will enable our business to complete the “missing link”. David holds a B.Sc.(Metallurgy) from the University of Newcastle.

Session 2 11.20am - 12.00pm

1 SUPPLY CHAIN STRATEGY 11.20am - 12.00pm
The Impact of Robotics on the Job Mutation
FABIEN BARDINET, Chief Executive Officer, Balyo

2 TRANSPORT & LOGISTICS 11.20am - 12.00pm

CASE STUDY: DHL
The Rise of eCommerce is Changing the Game – Who Really is the Customer?
JASON STEVENS, Vice President, Fulfillment, DHL eCommerce Asia Pacific
Globally we have seen eCommerce progress rapidly from how we buy our groceries to buying footy boots for the kids upcoming first
season on the pitch. This has changed the channels to market, empowered the consumer to the point where social media means every

www.smartconference.com.au 23
 DAY TWO

purchase has implications that are positive, neutral or potentially harmful through a bad review that could go viral. The Supply Chain is
the first touch as the raw materials are procured to the final mile where the consumer signs on glass or elects the many options that
are now available on how the goods are received or collected. DHL are across all the elements of the eCommerce supply chain and
supporting technology experience and will discuss what is happening in terms of the impact to the supply chain providing examples of
how customers are embracing the challenges faced in this critical route to market.

JASON STEVENS is Vice President, Fulfillment, DHL eCommerce Asia Pacific, a division of Deutsche Post DHL Group (DPDHL). In this
role, he is responsible for leading and steering the development and growth of Fulfillment solutions for the rapidly growing e-commerce
business in Asia Pacific. Jason is a proven expert in logistics, supply chain and technology with over 20 years of industry experience
covering multiple regions throughout Asia, USA, Middle East and Europe. Jason is not a stranger to DPDHL Group, having been with
DHL Express for over 14 years covering various functions such as Operations, Product Management, Regional Sales and Consultancy and
Commercial Management. Prior to joining DHL eCommerce, Jason was most recently Working for SAP in the Value Engineering Group
and prior to that he worked as the Global Vice President Supply Chain Centre of Excellence and Vice President Supply Chain Malaysia at
DKSH and earlier on Global Vice President of Logistics and Network Transformation in Schneider Electric and Chief Commercial Officer
Asia Pacific at YCH Group. Jason has completed executive programs at Henley Management College. He has lived in multiple countries
and is now based in Singapore at the DHL eCommerce regional office.

3 OPERATIONS MANAGEMENT 11.20am - 12.00pm

CASE STUDY: WOOLWORTHS
Building a high productivity Supply Chain through Product Flow-Path Optimisation
GREG BECROFT, Head of Processes, Woolworths Limited
Through the creation of a Supply Chain ‘Centre of Excellence’ and the use of Innovative technology Woolworths has been able to identify
and improve service from its already highly efficient Supply Chain. The process of moving your products from supply through production
and eventually distributing them out to customers or stores presents a myriad of choices. The collective set of these choices makes up
a product’s flow-path through the supply chain. Modeling these flows can provide you with a total landed cost or total cost-to-serve for
each product. Modeling all the alternative flow options and using smart algorithms to determine the best choice can lead to significant
cost reductions. Woolworths’ 50,000+ SKUs can be moved through its Supply chain network that includes 2 National DCs, 17 Regional
DCs and Direct to Store options. In addition products can be short shelf life, chilled, or frozen. By modelling and then Optimising for each
product and its anticipated demand, Woolworths has been able to significantly decrease Inventory holding and handling costs whilst
improving Cost to Serve to its stores.

GREG BECROFT is the Head of Process for Woolworths Group Supply Chain. His role at Woolworths combines more than 19 years retail
experience, responsible for Process, Strategy, Business Architecture and Analytics of Woolworths Supply Chain.
He has spent the last 3 years leading the design of business transformation for Woolworths Group Supply Chain. During this time Greg
and his team looked for new ways of working across replenishment, store operations, vendor relationships and supply chain to deliver a
more nimble and efficient end-to-end supply chain that enables the business to meet customer needs.

4 LEADERSHIP & DEVELOPMENT 11.20am - 12.00pm

CASE STUDY
Inside the Mind of the Chief Supply Chain Officer
AIMEE WILLIAMSON, Executive Director, Russell Reynolds Associates
The role of the Chief Supply Chain Officer seems to grow in complexity and strategic relevance with each passing year. CEOs and
boards today want leaders who are fully accountable for the global end-to-end supply chain, from product innovation to product delivery.
The proliferation of digital technologies across industry sectors and regions is requiring an even further expansion in the CSCO’s role.
Several prominent companies have even considered tapping leaders with specific global supply chain experience for the CEO role. This
study looks at the leadership and behavioural attributes of CSCOs, compares regional supply chain leaders with those who have a global
responsibility. The study shows how CSCOs are different from other executives as well as from CEOs, and what route CSCOs have taken
in the past to step up to a CEO role.

AIMEE WILLIAMSON is a business psychologist and member of Russell Reynolds Associates’ Leadership and Succession Practice, advising
clients and providing insight in the areas of executive hiring, succession planning, leadership development, and the alignment between
business strategy, culture and people. She leads the Practice in Australia and is a member of the Asia/Pacific team. Aimee has more than 15
years of leadership assessment and talent consulting experience, and has worked with clients across a broad range of industries in Australia,
and throughout Asia/Pacific. Prior to joining Russell Reynolds, Aimee engaged with clients in the areas of organisational capability, leadership
development and talent management via her own consulting firm. Previously, Aimee spent seven years with SHL Group (now CEB), initially
as a consultant and senior leader in Australia, before moving to Singapore where she was Vice President, Products for Asia/Pacific and
later Managing Director, Asia. Aimee began her career in Human Resources, working with UBS and the Australian Government. Aimee
has presented at numerous conferences with a focus on leadership, talent development and psychometrics, including the World Human
Resources Conference, the Australian Industrial and Organisational Psychology Conference, the Society for Industrial and Organisational
Psychology and the International Test Users Conference. Aimee holds a B.A. (Hons) in Psychology and Master of Organisational Psychology
from Macquarie University. She also holds an M.B.A. from the Australian Graduate School of Management.

24 SMART Supply Chain & Logistics Conference 2017

DAY TWO

5 SYSTEMS & TECHNOLOGY 11.20am - 12.00pm

CASE STUDY: HEADLAND MACHINERY
Leveraging business management technology to be agile, increase productivity and innovate
IAN GILLANDERS, Storage Manager, Headland Machinery
Learn how Headland Machinery a wholesale distributor of specialist machining tools across Australia & New Zealand, a second
generation family business, increased productivity, reduced costs, enhanced the customer experience, diversified and continued to grow,
during challenging times in the manufacturing industry. Headland Machinery invested in a new core business management platform and
field service management application that enabled its business to be more agile, better manage its supply chain enterprise down to a unit
and cost level, whilst providing a higher level of service to its customers, as well as enabling the owners to diversify into new product
lines, regions and other businesses, constantly innovating and creating. The outcomes will be shared.

With over 20 years of experience working in Business Strategy, IAN GILLANDERS understands business needs and has a wealth of
knowledge about how Hänel vertical lift storage systems and the benefits they bring. As National Machinery manager at CPI for 6 years and
then General Manager at Ferrostaal (a large German company with over 6500 staff worldwide) for also 6 years, Ian is now Storage Manager
at Headland Machinery. In both selling of equipment and working in Production and Operations Management he has been exposed to the
whole process with Mail houses from machine operation, data manipulation, production management and operation management.

INTERNATIONAL KEYNOTE PRESENTATION 12.00pm - 1.00pm

Myths, Misconceptions & Absurdities: Misadventures in the World of Supply Chain Management
DR STEVEN MELNYK, Professor of Operations and Supply Chain Management, Michigan State University
COLIN SEFTEL, Trainer and Consultant, PSQ CC South Africa
Supply chain management has become increasingly more important to business strategy, but unfortunately, it is plagued by various
myths, misconceptions and plain lies that are commonly assumed to be truths and treated as such. The result is that we often see some
supply chain management tools and practices being incorrectly applied, resulting in poor performance. This presentation exposes some
interesting myths and misconceptions, their effect on the supply chain, and the correct practices which could be used in their place. The
presenters will also explore the underlying causes for these misadventures. Included in the discussion are such widely-used practices
as Economic Order Quantity, Safety Stock, Supplier Payment Policies, Performance Measurement systems, Best Practices and Change
Management, which are shown to cause undesirable outcomes.

DR STEVEN MELNYK is Professor of Operations and Supply Chain Management (Ph.D. – The Ivey School, University of Western
Ontario, 1981) at Michigan State University. He is an active researcher with 17 co-authored books on operations and supply chain
management and over 90 refereed research articles. His research interests include supply chain and design, metrics/system
measurement, responsiveness supply chains, supply chain design, sustainability, and strategic supply chain management. Dr. Melnyk is
an active researcher whose articles have appeared in over 90 international and national refereed journals. Dr. Melnyk sits on the editorial
review board of numerous academic refereed journals. He is a sought-after speaker both nationally and internationally. Currently, Dr.
Melnyk is a member of the APICS (USA) Board of Directors for 2016.

COLIN SEFTEL is a trainer and consultant with PSQ CC in Cape Town, South Africa. He has had 20 years hands-on experience as an
operational manager with Petrel Engineering, a manufacturer and major exporter of marine equipment. He graduated with a B.Sc.
(Engineering) from the University of London and is certified CFPIM and CSCP by APICS (USA), and CDDP by ISCEA. He has been a
consultant to various companies and regularly presented APICS training courses since 1994, initially on a part-time basis, then full-time
from 2009. He served on the APICS (USA) Board of Directors from 2013-15 and is currently a director of SAPICS (South Africa).

LUNCH 1.00pm - 2.00pm

Sponsored by

Session 3 2.00pm - 2.30pm

1 SUPPLY CHAIN STRATEGY 2.00pm - 2.30pm
PAPER: Designing networks to support tailored supply chains
DEBORAH ELLIS, Partner, Gattorna Alignment
Supply chain network design projects, and using modelling tools to support such projects, are now more common and more feasible.
But the key question that should be asked at the beginning of such exercises – ‘what are we designing to achieve’ – is often overlooked.
This presentation will look at the steps needed to make the ‘big’ decisions – such as facility location and sourcing strategy, in a more
considered and cross-functional way, to enable the business to deliver tailored supply chains that align with the what our different types
of customers’ value, rather than providing a ‘one-size-fits all’ solution. Case Studies of Gattorna Alignment projects from three dissimilar
industries: industrial, fashion and grain handling will be used to illustrate the argument.

DEBORAH ELLIS is a partner at Gattorna Alignment, and has been a logistics and supply chain consultant for over twenty years. Prior to
this she managed logistics operations for Master Foods and in Swire companies. As a consultant she has led strategy and network design
projects in Australia, Asia, Europe, and North and South America; and across diverse industries including agriculture (grain and red meat),
banking (cash distribution), consumer goods, industrial, mining and even high-end fashion! Recent clients include Schneider Electric (with
projects in Australia, China, Brazil, India and the US), CBH Grain, Meat and Livestock Australia (MLA), Unilever, Shell and Ralph Lauren.

www.smartconference.com.au 25
 DAY TWO

2 TRANSPORT & LOGISTICS 2.00pm - 2.30pm

PAPER: How scheduling software can deliver market advantage
JOOST BEKKER, Business Development Director, PTV Group
The new generation of software solutions for vehicle scheduling and route optimisation can assist businesses to remain competitive in
the logistics industry. The Australian logistics industry is facing new challenges and profit margins are under pressure. The two greatest
challenges have been identified as increasing cost pressure and growing customer demand (service). These topics can be dealt with
through standardisation, and above all, digitalisation and automation of work processes. In this presentation we will focus on final mile
delivery management and demonstrate how software solutions for vehicle scheduling and route optimisation will support the industry to
overcome these challenges.

JOOST BEKKER has over 20 years of experience in supply chain management and distribution planning solutions. He is a Master of
Industrial Engineering and Management Science from the Eindhoven University of Technology with a specialisation in Logistics. The
native Dutchman gained international experience both working in operations as well as in consulting. For twelve years he operated as A
to B Consultancy, a logistics consultancy based in the Netherlands, and gained an in-depth understanding of how operations can benefit
from software solutions and how to make that work. Now based in Sydney, he is in charge of business development for PTV Group’s
logistic solutions in the Asia Pacific Region.

3 OPERATIONS MANAGEMENT 2.00pm - 2.30pm

PAPER: Developing a Leading Edge Operations & Supply Chain Strategy in a Global Environment
DAVID HINCHMAN, Principal, Hinchman Consulting, LLC
Developing a Leading Edge Operations & Supply Chain Strategy in this ever changing global environment is paramount to the success of
your business. What has worked in the past, probably will not be the winning combination for tomorrow. If you face changing business
needs, mounting competition, expanding markets, extended supply chains, you are ripe for a fresh perspective on how to develop your
plan. This presentation will help lead you through how to develop the winning strategy for your products.

DAVID HINCHMAN is Principal, Hinchman Consulting, LLC (John Deere Retired - 39yrs) – APICS CPIM Instructor, APICS Corporate
Finance Committee, SAU Operations & Supply Chain Advisory Board. Prior: Led John Deere’s Quality & Production System for Supply
Chain, Order Fulfilment and Lean Manufacturing globally. Previous Leadership positions: Operations, Manufacturing Engineering, Supply
Management, IT SAP, Production Planning, and Order Fulfilment. Lead & Teach: APICS CPIM across JD, Operations & Supply chain
courses globally, APICS Corporate Advisory Board, Speaker & Workshop leader at several International conferences including past
several APICS International conferences, APICS 2015 Shanghai, IBF London & Amsterdam, SAPICS Sun City 2015 & 2016. Education: BS
Industrial Engineering - Illinois, MBA Iowa, CPIM, JD Six Sigma Black Belt, Executive Education - MIT, Dartmouth, & Purdue.

4 LEADERSHIP & DEVELOPMENT 2.00pm - 2.30pm

PAPER: Managing supply chain change successfully

KAREN LIVEY, Co-founder and Director of Global Institute of Training and Presenting
Organisations are demanding more of their supply chains. It is being recognised that a well-managed supply chain can save time and
money and build a solid reputation with their customers. However, to meet these demands, supply chains have to be adjusted, processes
changed and systems updated. To introduce these changes, the people at the sharp-end have to make these new modifications happen
and work for the organisation. For many organisations, this can be a slow, painful process with return on investment being lower than
expected as time taken to implement is longer than planned. It is not easy to re-condition people to accept these changes, but using
these techniques, implementation can be much less painful and successful. Effective application of change management can increase
the success rate of a new project to as high as 96%, reducing the risk of failure. This presentation will show how team leaders and
managers can work with their teams to support and commit to the changes.

KAREN LIVEY is passionate about facilitating new team cultures. Through her dynamic teachings and unique outlook on learning, her
clients always leave excited and ready to implement changes leading to long term sustainable transformations. With over two decades
of presenting, facilitating and leading workshops, plus having real-life experiences, Karen’s view of creating opportunities is radically
different. She appreciates how important it is to develop yourself from the inside out and present yourself in a confident, engaging
manner. Karen is sometimes referred to as the “Sassy Lady” for her ability to engage with individuals in a lively and bold way to
bring out the best in people. She is known for her practical, street-smarts style creating a fusion of real-life stories and conversational
techniques that connect with her audience at an individual level. As a Certified Expert Presenter (CEP), an accreditation with the
Global Institute of Training and Presenting, Karen has thrilled her audience through learning how brain science can help them work
smarter. She incorporates this cutting edge knowledge and blends it to formulate simple and practical ways to use it in the workplace.
Relationships are important to Karen, and she believes collaborating with her clients gives the best possible results for everyone to
achieve their expected outcomes. Karen has sat on various National Boards and has been recognised for Outstanding Leadership from
the International Women’s Leadership Association, as well as being a member of Stanford Who’s Who.

5 SYSTEMS & TECHNOLOGY 2.00pm - 2.30pm

PAPER: Key Warehouse Technology Trends
STEPHEN LAKEY, Consultant - Supply Chain & Logistics, Gamma Solutions
The fact is that small increases in warehouse efficiency through smart technology deployment can add up to big savings through greater
efficiency and inventory accuracy. This presentation will outline the latest trends in warehouse technology as we go on a virtual tour

26 SMART Supply Chain & Logistics Conference 2017

DAY TWO

from receiving to shipping. The audience will be provided a glimpse of what the future warehouse may look like and we will compare
the different technology methodologies available so that the audience can make an educated decision when choosing hardware for their
Warehouse Management System.

STEPHEN LAKEY is a senior supply chain & logistics consultant at Gamma Solutions, and focuses on helping clients identify the best
approach to solving challenging technical and business problems. Stephen joined Gamma Solutions in 2009, and since that time has
worked extensively with companies to gain efficiencies in their supply chain, Transport & Logistics & field service activities. Stephen has
been a strong advocate for the importance of integrating customer service at all levels within an organisation.

Session 4 2.30pm - 3.00pm

1 SUPPLY CHAIN STRATEGY 2.30pm - 3.00pm
PAPER: Supply Chain Facilitation
BRYAN MORONEY, Business Facilitator – Innovation Programmes, AusIndustry
This presentation will cover what Supply Chain Facilitation is, and the end to end process. And discuss:
• What is in it for the key Buyers within the supply chains
• What is in it for the suppliers within the supply chains, and
• The types of recommendations made to suppliers and the improvement measures implemented

BRYAN MORONEY, with over 20 years’ experience in management and facilitating business improvement, Bryan has managed projects
with groups of businesses of all sizes in the resources, manufacturing, food and beverage, energy efficiency, water, waste, tourism
and agribusiness sectors. This has involved partnering with mining, utility and energy companies, industry associations, and not for
profit organisations to develop strategies aimed at improving business performance in regional and sectoral supply chains. Bryan has
worked in both the public and private sectors specialising in stakeholder and government programme management. Bryan’s recent work
has specialised in understanding and reporting on supply chain relationships and how firms are performing within their specialisation.
This knowledge is used to promote business growth and develop collaborative strategies that improve value chain participation. Duties
and roles have included destination marketing, industry development, stakeholder engagement, board director, regional economic and
tourism development, foreign direct investment, SME capability enhancement, and executive officer.

2 TRANSPORT & LOGISTICS 2.30pm - 3.00pm

Transport and Logistics in 2030 - the trends that will change the game
BRETT WISKAR, R&D and Innovation Director, Wiley

3 OPERATIONS MANAGEMENT 2.30pm - 3.00pm

PAPER: Augmented Reality in the Supply Chain
MICHAEL KEMENY, Director Sales and Marketing ANZ, KNAPP
This presentation will examine:
• What is Augmented Reality all about?
• How far has this technology developed; are there some examples of best practice?
• What are the implications for Augmented Reality in the logistics industry especially in the warehouse?
Including discussions with examples of: Pick by Vision – optimised picking, Vision order checking, manual or automated solutions,
Maintenance improved by vision technology, Reduce down time and improve availability and Reduced training costs.

MICHAEL KEMENY started his business career in Austria with a targeted focus on telecommunications and software management
and functionality implementation. After Michael completed a bachelor degree in Marketing and International Business Relationships
and a master degree in Internet Technology & Software Design he started at Knapp as a Solution Engineer and Project Manager,
where he was able to further his skills and became responsible for the Chinese and Australian market. Currently Michael is
the Director of Marketing and Sales for Knapp in Australia and New Zealand, where he is passionate about warehouse process
optimisation and warehouse automation to stay level with rapidly growing and advancing expectations of customers and the market.
Professionally Michael is known for identifying opportunities and rapidly converting into business results. With deep Supply Chain
and Automation Solution know-how, Michael also has a proven record of accomplishment, developing Supply Chain strategies and
execution of automation solution improvements.

4 LEADERSHIP & DEVELOPMENT 2.30pm - 3.00pm

PAPER: Improving Collaboration & Profitability: How a Lack of Organisational Trust Increases Costs and
Decreases Speed
MARIE-CLAIRE ROSS, Chief Corporate Catalyst, Trustologie
In today’s rapidly changing world, leaders with a good grasp of trust – who know how to judge, build and rely on it - have an enormous
competitive advantage. Yet, few business schools teach this valuable skill. Trust is essential. Without it, social groups can’t function
properly. Without trust, you generate a dysfunctional organisation and team.
As a leader, one of your most important tasks is to gain the trust of employees and other departments to come and work with you on a
project. But it’s not easy. A recent study found that around half of employees say they don’t trust their manager. This means employees
won’t commit to the vision and share responsibility for results, which stymies execution and change. This presentation will discuss:

www.smartconference.com.au 27
 DAY TWO

• The business case for trust

• Key low trust indicators in an organisation
• 3 strategies on how to build trust in an organisation

MARIE-CLAIRE ROSS is a workplace sociologist, author, speaker and consultant. She started her career studying people and organisations
at market research companies and worked alongside well renowned advertising agencies to test communication campaigns. Marie-Claire
then co-founded and led the video production agency, Digicast Productions, for 14 years where she worked with companies such as Domaine
Chandon, CFA, CSR Viridian and Murray Goulburn to improve their marketing or staff induction training. She is also the author of the
highly acclaimed book Transform Your Safety Communication that reached number three on Amazon. Now, Marie-Claire Ross is Chief
Corporate Catalyst at Trustologie. Marie-Claire helps companies measure trust across their organisation to pinpoint the areas that need a
trust overhaul. She undertakes workshops, leadership communication coaching and consulting to help improve productivity and collaboration.
Marie-Claire has also been interviewed in BRW magazine, FM Magazine and on “Technology Behind Business” for Sky Business News.

5 SYSTEMS & TECHNOLOGY 2.30pm - 3.00pm

PAPER: Heat: Destroying LEDs and ROI: Technology performance and longevity in an increasingly digitised and hot
Australian industrial environment
SAMUEL REDMOND, Head Of Business Development, Green Earth Energy
The transition to increased automation, intelligent LED lighting and the burgeoning Industrial Internet of Things (IIoT) is driving increased
electronics into the industrial and warehousing landscape. Electronic equipment is subject to degradation from heat and the Australian
industrial sector provides some extreme thermal operating environments. With an Industrial Internet of Things (IIoT) vantage point and a
unique set of data and insights from a leading IIoT industrial lighting platform, we will examine actual Australian operating conditions and
equipment degradation, as well as look at design, control and implementation approaches to mitigate the accelerated ageing effects of
heat and system characteristics enabling long term durability.

SAMUEL REDMOND is the Head of Business Development for Greenearth Energy (ASX: GER), a cleantechnology company with
businesses focused on the Industrial Internet of Things and renewable energy. Mr Redmond has 15+ years of technical, commercial and
advisory experience, across the aerospace, automotive, government and NGO sectors including work with Airbus, Boeing, GM Holden,
Lockheed Martin and Northrop Grumman.

AFTERNOON TEA 3.00pm - 3.40pm

Sponsored by

INTERNATIONAL KEYNOTE PRESENTATION 3.40pm - 4.40pm

Digital Disruption or Distraction? Lessons learned from Silicon Valley’s original start-up
PAUL MULLER, Vice President Strategic Marketing, Hewlett-Packard Enterprise
PAUL MULLER leads global strategic marketing within the Software business at Hewlett Packard Enterprise where his team is
instrumental in developing and shaping the strategic priorities for the world’s leading technology consumers and influencers with a
particular focus on business/IT strategy alignment and organisational change.
Prior to this appointment, Muller successfully lead HP’s software sales and marketing business in the Asia Pacific & Japan region.
An old dog who’s constantly learning new tricks, Paul’s career in Information Technology spans over 20 years encompassing R&D,
professional services, sales and marketing.
Prior to joining HPE, held a variety of roles at start-ups as well as being the principal of an IT services practice. In his spare time Paul
enjoys SCUBA diving and the irony of nurturing his vinyl record collection in an increasingly digital world.

PANEL DISCUSSION 4.40pm - 5.40pm

Industry Disruption and the implications for the Supply Chain
Moderator:
MICHAEL MCGRATH, Director, Sales and Operations - Drake International (Australia)
Panellists:
PAUL MULLER, Vice President Strategic Marketing, Hewlett-Packard Enterprise
DEANNA LOMAS, Chief Supply Chain Officer, Super Retail Group
FABIEN BARDINET, Chief Executive Officer, Balyo
We know that disruptive innovations create a new markets and value networks and eventually disrupt existing markets and value
networks, displacing established market leading firms, products and alliances. These disruptions have significant impact on the supply
chain and future development and strategies in this domain.

MICHAEL MCGRATH holds over thirteen years’ experience across the Australian, South African and Canadian human resources and
recruitment industries, he possesses a broad understanding of the international staffing industry, candidate trends and global best
practice. During his twelve years’ tenure within the Drake International conglomerate, Michael has held responsibility for driving the
performance of teams across Australia, Canada and South Africa. Working directly with the Drake International Global Chairman,
Michael’s executive oversight has been vastly spread across the areas of Sales, Business Development, Account Management,

28 SMART Supply Chain & Logistics Conference 2017

DAY TWO

Operations, Finance, Human Resources, Marketing and Organisational Strategy Development. Michael has demonstrated experience,
operating across a wide variety of markets and has been in receipt of numerous accolades for his achievements including global awards
for his achievements. In his current role as a member of the Drake Australia Executive Committee, Michael is charged with driving the
performance of Drake International across all service lines and divisions, across Asia Pacific.

SIOBHAN LANCASTER is the CEO and Founder of Instatruck, the recent finalist for 2016 WA Innovator of the Year. Instatruck is a new
“on-demand” truck matching business launched in Perth and soon to be launched in Sydney. Siobhan’s brainchild Instatruck was born
out of solving a real problem; moving bulky items around cities at short notice, while getting owner operator truck drivers more work,
and finding customers the right truck quickly. The Instatruck system provides a simple, efficient and innovative solution for both owner
operators and customers alike. After launching in mid 2016, Instatruck has experienced rapid growth and has partnered with major
brands, connecting truck drivers and customers with successful deliveries daily. Prior to working at Instatruck, Siobhan held several
senior executive positions in ASX listed resource companies. She was Company Secretary Corporate Affairs for Extract Resources and
was instrumental in its sale to CGNPC-URC for $2.2b in 2012. Siobhan started her career as M&A / Corporate Lawyer for Allens Arthur
Robinson (now Allens Linklaters).

DEANNA LOMAS - Reporting to the Group Managing Director and CEO, Mrs Lomas was appointed as the Chief Supply Chain Officer at
Super Retail Group in November 2016 with responsibility for the Group’s supply and distribution operations. Deanna joined Super Retail
Group from Telstra where she was the Director of Supply Chain primarily responsible for the $3BN consumer product supply chain. Prior
to Telstra, Deanna was with MMG, a mining company with operations in Australia, Africa and Asia, where her role accountability included
leading the centralised global team supporting the in-bound and out-bound goods and services supply chain. Deanna was accountable for
supply risk management, commercial & operational planning, inventory and warehouse operations. Mrs Lomas has also held a variety of
roles with BP in the Refining, Lubricant, Bitumen and Aviation businesses. Her last role at BP was a global role reporting to the Strategy
& Portfolio Director responsible for evaluating partnership opportunities for alternative aviation fuels and the commercialisation of
emerging technologies. Mrs Lomas holds bachelor degrees in Engineering, Business and Arts and a Masters of Business Administration
completed at Melbourne Business School. Mrs Lomas is a Graduate of the Australian Institute of Company Directors a Fellow and
Engineering Executive with Engineers Australia and has completed executive programs in the USA at Kellogg School of Management,
Massachusetts Institute of Technology and WHU School of Management in Germany.

FABIEN BARDINET is a big technology and innovation enthusiast. Before joining Balyo, Fabien served as a vice president at Aldebaran
Robotique, a specialized humanoid robotic firm, where he worked alongside its founder, Bruno Maisonnier. For six years, Fabien
participated in the development of this world champion by managing Operations until the company got sold to a Japanese Industrial. In
2012, Fabien founded a start-up on connected objects.
Fabien Bardinet loves to travel and work hard where opportunities are. After graduating from L’Escouade school of Tours, he started his
career in auditing and joined Cora in Hungary as a Deputy Director to the Administrative and Chief Financial Officer. He then joined the
Sofinco Group and the international management team where he was in charge of developing the business in Hungary, Greece, Morocco
and the Netherlands from 1998 to 2005. He succeeded in this role while launching on the side a family business in the hospitality
management and touristic field.
Appointed CEO of Balyo in 2013, he sees Balyo as “a technology allowing the launch of highly flexible robots at incredibly low costs”.
Fabien believes that the Balyo innovative technology stands as a breakthrough innovation and a source for highly competitive profits while
significantly maintaining the employment rate in France.

CLOSING REMARKS FROM CHAIR 5.40pm - 5.50pm

SMART 2017 AWARDS 6.30pm

www.smartconference.com.au 29
Smart Expo - Sponsors & Supporters
AUSTRALASIAN SUPPLY WISTA
CHAIN INSTITUTE (ASCI) WISTA is the international networking organisation
Established in Australia in 1963 as a not for working to promote and support women in
profit organisation, apicsAU, now trading as international shipping and supporting industries.
Australasian Supply Chain Institute (ASCI), facilitates and enables WISTA Australia holds regular educational and
the development and professionalisation of the Australasian networking events for its hundred or so members across its five
Professional Supply Chain Community. ASCI provides formal state chapters.
education programs, site visits, research, industry presentations and www.wista.net/au
peer learning to its members with a range of opportunities to enrich
and grow professional supply chain performance and competence. GOLD SPONSORS
ASCI is a Premier Channel Partner of APICS and offers APICS
certification programs in Australia, as well as other international DEMATIC
supply chain management certifications. ASCI membership Dematic is a leading supplier of
is available to individuals and provides access to educational automated technology, software, and
programs, a network of industry professionals, real-world learning services to optimise the supply chain.
opportunities, resources and social media networks. Dematic’s solution portfolio is designed to meet the demands of
Please visit www.asci.org.au for more information about our an ever-changing logistics and supply chain landscape. In addition
memberships and programs. to integrated materials handling systems, Dematic delivers AGVs,
logistics IT, ColbyRack storage solutions, and nationwide customer
ASSOCIATION PARTNERS support. With over 50 years in the business in ANZ, we have the
technical foundation, multi-industry knowledge, and track record to
ACIT give our customers a competitive edge. Dematic has a worldwide
The Australian Chamber of International Trade is knowledge network consisting of almost 6,000 associates in
now represented as apicsAU’s International Trade 24 countries. It employs more than 500 people in ANZ/ASEAN,
Special Interest Group and is free to join to share with around 400 based at the regional head office in Sydney. Our
inbound and outbound trade expertise through networking events, successful track record is evident in more than 10,000 integrated
online forums and short courses. Join at www.apicsau.org.au/ systems for a customer base that includes small, medium, and
interest-group/international-trade. large companies doing business in a variety of market sectors.
www.apicsau.org.au/interest-group/international-trade Dematic has supported Smart Conference since its inception and
is proud to be a 2017 Gold Sponsor, promoting thought leadership
in materials handling.
www.dematic.com.au
LOGISTICS EXECUTIVE
Logistics Executive Group is the
acknowledged industry leader providing a suite of whole-of-lifecycle DEXION
business services including Corporate Advisory, Executive Search
Dexion is a global leader in materials
and specialist Supply Chain and Logistics Training.
storage solutions. Solving the materials
www.logisticsexecutive.com
handling challenges for a diverse range of
customers from the office through to the warehouse. With over
70 years’ experience and operations throughout Australia, New
THE LOGISTICS & Zealand, Asia and the Middle East, Dexion provides a seamless
integration of the world’s best practice products and management
SUPPLY CHAIN systems to reflect the best in safety, space optimisation, security,
MANAGEMENT SOCIETY and profitability. We also provide customised training, state-of-
The Logistics & Supply Chain Management Society is the regional the-art design tools, active research and development, rigorous
professional body for Logistics practitioners. Practically all areas of product testing and after sales service and support. Dexion employs
the Logistics spectrum are represented in the Society. Shippers, over 500 highly skilled staff and operates a global network of
Freight Forwarders, Academics, Students, Carriers, Personal Effects independently owned franchises and supply centres.
Movers and other individuals and organisations form our core. With www.dexion.com.au
an emphasis on commercial experience and expertise we are the lead
platform for the development of Logistics in the region and work with SILVER SPONSORS
our members, government, organisations and professionals in raising
the profile and expertise through a range of activities. The Society DSI
was formed by Logistics professionals with the following objectives:
• To promote professional development of Logistics and Supply DSI® is the digital supply chain platform
Chain Management; company that creates mobile-first and cloud
• To serve as a resource centre for its members and parties supply chain solutions for the digital economy. We continually
interested in Logistics and Supply Chain Management; immerse ourselves in our customers’ business challenges,
• To serve as a resource centre and focal point that demonstrably regardless of their industry or specific supply chain needs. Equipped
reinforces Singapore as a regional Logistics and trans-shipment with that knowledge, we create and deliver world-class technology
hub; and solutions that enable DSI customers to run their businesses more
• To advance, study and disseminate techniques and applications on efficiently, drive sustainable growth and make customers for life.
Logistics and Supply Chain Management. www.dsiglobal.com
www.lscms.org

30 SMART Supply Chain & Logistics Conference 2017

GRA SUPPLY CHAIN drive significant positive change. We have offices across Australia
and New Zealand delivering strategic plans, solutions and services
CONSULTANTS to a range of customers. We are proud to be a silver sponsor of
GRA is Australia’s premier, expert consulting firm Smart 2017 and are showcasing our industry-aligned Supply Chain
specialising in supply chain strategy, planning Management suite including:
and execution. We offer consulting, professional services, systems, • Sales and Operations Planning
training and education, and benchmarking across a broad range of • Supply Chain Planning
industries. Over the last two decades we have worked with more • Supply Chain Execution
than 200 companies, identifying savings in excess of ten billion • Warehouse management
dollars.Typical benefits for our clients include: - 20-40% inventory • Global supply chain networks.
investment reduction- increased service levels ranging up to 99.9%- www.infor.com
10%-15% reduction in supply chain operating costs- 5%-20% spend
management savings- the ability to fund business initiatives from
operating cash flow (OCF) improvements - improved return on
capital employed (ROCE) - a minimum 3:1 ROI (10:1 to 30:1 typical.
KPMG
www.gra.net.au KPMG is a global network of professional
firms providing Audit, Tax and Advisory services
across numerous industries. Our experienced professionals work
with organisations to understand the effectiveness and improvement
INFOR potential within their end-to-end supply chain and distribution
Infor is an enterprise software provider and networks, supported by our Global Centre of Excellence. Our people
strategic technology partner for more than 90,000 combine strong technical capabilities and relevant industry experience
organisations worldwide. Our software is purpose- to provide practical, useable advice. We offer timely and practical
built for specific industries, providing complete advice to assist your business in helping achieve your goals. KPMG is
suites that are designed to support progress—for individuals, for proud to sponsor the Smart Conference 2017 and looks forward to
businesses, and across networks. We believe in the beauty of meeting delegates at this important industry event.
work, the importance of relationships, and the power of ideas to https://home.kpmg.com/au/en/home.html

www.smartconference.com.au 31
SPONSORS LEXIAN
Lexian Solutions (Lexian) is pleased to
BALYO once again to be associated with the
Created in 2005, Balyo designs, develops Smart Conference through our sponsorship of a coffee station. The
and markets totally innovative handling robots. Thanks to its Smart Conference is the premier supply chain conference within
navigation technology, unique inside buildings, Balyo transform Australasia and Lexian looks forward it being hosted at the new
standard forklift trucks into standalone intelligent robots, capable of conference facilities at Darling Harbour in Sydney in March 2017.
working alongside human operators. The technological breakthrough Lexian was established in 2000 as a Centre of Excellence in Supply
introduced by Balyo has permitted fleets of robots to navigate in Chain Management. Lexian is a privately owned company offering a
warehouses or in factories without any additional infrastructures. wide range of technology and supply chain management consulting
In 2015, Balyo, a company of 80 employees, signed a partnership services. Our team of experienced specialists utilises a diverse
agreement with the European leader in material handling, Fenwick / range of methodologies and leading edge technologies focussed
Linde, and in 2016 with the American specialist in material handling on delivering implementable supply chain solutions to organisations
Hyster / Yale for the common commercialisation of unique ranges of and major events across the globe. Lexian is the world’s only
intelligent robots. supplier of integrated logistics event management software. Lexian
www.balyo.com is also Australia’s leading user of supply chain optimisation software
and is a re-seller and user of the world-leading Llamasoft software.
Please join us for a coffee at The Smart Conference in March 2017 in
Sydney. The coffee is on us!
CHAINALYTICS www.lexian.com.au
Chainalytics is a recognised global leader in
supply chain consulting, analytics and market intelligence. Their mission
is simple: To help companies capture the maximum value from their
supply chain. LOGILITY
With end-to-end supply chain expertise, Chainalytics supports With more than 1,250 customers worldwide, Logility has been
supply chain transformation at every planning horizon - strategic, a leading provider of collaborative supply chain optimization and
tactical and operational - and across multiple domains. Their advanced retail planning solutions for over 20 years. Logility Voyager
specialities include: Supply Chain Design, Sales & Operations Solutions™ help companies of all sizes realize substantial bottom-
Planning (S&OP), Logistics Operations, Transportation, Service line results in record time in areas including: demand, inventory
Supply Chain and Packaging Optimisation. and replenishment planning; Integrated Business Planning (IBP);
Their core differentiation is their Fact-Based Decision Making advanced analytics; Sales & Operations Planning (S&OP); supply
approach - employing specialised knowledge, proprietary content, and inventory optimization; manufacturing planning and scheduling;
and powerful technologies to support decision-makers with and merchandise planning, assortment and allocation. For more
objective insight. information, call +61 (0) 2 9911 4029. We look forward to seeing you
www.chainalytics.com at the Smart Conference & Expo 2017!
www.logility.com

JOHN GALT
Since its founding in 1996, John Galt
MYFREIGHT
Solutions has built a proven track record of Myfreight™ is again pleased to be a
providing affordable, automated forecasting part of the SMART Conference and Expo in 2017. We have found
and inventory management services for consumer-driven supply it to be a tremendous event to showcase our award winning
chains. We have an unmatched ability to configure tailored Transport Management System (TMS), putting us face to face with
solutions for customers, regardless of size or business challenge, influencers and decision makers who are looking to drive significant
that save both time and money by compressing implementation cost reduction and efficiencies within their Supply Chain. As the
periods and delivering intelligent information that positively impact technology sponsor for the event, Myfreight™ has a fantastic
your bottom line. Not only do we provide these great solutions, opportunity to demonstrate the immediate benefits and ease of
we also deliver expert training and consulting services designed to implementation of our market leading platform. We look forward to
take you from building your forecast to creating a comprehensive seeing you at the SMART Conference & Expo 2017
S&OP planning process. www.myfreight.com.au
http://johngalt.com

PAPERLESS
LAMSON WAREHOUSING GROUP
Established in 1898 and proudly Paperless Warehousing Group provides
Australian owned, Lamson are a Warehouse Management Systems (WMS) with training, support,
provider of material handling solutions and cash security and optimization and integration for food and beverage distributors,
handling products. The Lamson pneumatic tube systems are known FMCG’s, retail operators, 3PLs, and many more. Our flexible
worldwide in health, retail, hospitality and many other markets. and scalable platform enables our customers reduce processing
Our robotic and automation products, including Autonomous time, improve their warehouse and distribution functions, reduce
Mobile Robots, RFID and Automated Vertical Storage Solutions are costs and overcome operational complexity to strengthen their
leading technologies with innovative integration. Our team include competitive stance. Based and operating in Australia, our software
mechanical and electrical engineers, programmers, mechatronic is currently assisting customers in over 12 countries with their
professions to provide the ultimate solution for customers. Lamson warehouse operations.
are committed nationally with fully staffed branches and have local www.paperlesswarehousing.com.au
professionals in each state.
www.lamson.com.au

32 SMART Supply Chain & Logistics Conference 2017

SICK PTY LTD efficiency order fulfilment, SSI SCHAEFER has led the way with its
high efficiency Goods-to-Person systems for piece picking and fully
SICK is one of the world’s leading manufacturers
automatic robotic palletising solutions for case picking.
of sensors, safety systems and automatic
www.ssi-schaefer.com
identification products for Factory Automation, Logistic Automation
and Process Automation applications. Whether automating factories
or optimising distribution centres or monitoring emissions from
a stack, SICK provides cost-effective solutions.Our company has VITRONIC
pioneered a long line of industry firsts – such as the first safety light Vitronic state-of-the-art machine vision
curtain, the first colour sensor, and much more. These innovations systems smooth the way for high-performance automation
provide solutions to virtually every industry application. and ensure a seamless and efficient flow of goods. The latest
www.sick.com.au technologies help to optimize processes, significantly reduce costs
and increase output.
Vitronic are working with their customers to optimize quality and
SSI SCHAEFER profitability in the field of industrial production. Their machine vision
systems see and measure two and three dimensionally, inspect
With a group turnover of $3 billion,
quality, monitor production processes and enable automated
9,000 employees worldwide, offices in over 55 countries and 16
handling. Vitronic supply machine vision systems to the broadest
production sites worldwide, SSI SCHAEFER is the world’s largest
range of customers – from automotive manufacturers through solar
supplier and manufacturer of automated systems and industrial
cell producers to the pharmaceutical industry.
storage solutions for the warehousing and distribution industry.
Vitronic customers in the material flow, parcel logistics and
In addition to manufacturing the widest portfolio of storage
mail order sectors seek to optimize their logistics processes by
equipment and plastic containers in the industry, we have a world
automatically recording product, parcel and customer-related
class offering in automated systems including our state-of-the-art
data. This includes not only the identification of addresses,
conveyors and automated storage systems, integrated together and
barcodes, 2D codes and customer-specific codes but also online
managed by our proven and flexible Warehouse Control Software.
volume measurements and shipment weighing. This information
SSI SCHAEFER manufactures its own automation equipment and
helps customers to optimize internal sorting, storage and
maintains over 600 software and IT people in-house. A hallmark
distribution activities.
of SSI SCHAEFER’S leadership is its innovation and significant
www.vitronic.com
investment in research and development. With respect to high

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STRATEGY, PLANNING & EXECUTION
WE OFFER CONSULTING & PROFESSIONAL SERVICES
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02 9810 0229

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www.smartconference.com.au 33
Smart Site Visits - Friday 31st March
A number of site visits have been organised for SMART Conference Delegates. If you have booked a site visit, you will receive a ticket
upon registration onsite outlining all the details.
If you have not booked a site visit, please see the registration desk to see what is available.
KIMBERLEY CLARK - The site is comprised of 7 Automated Storage and Retrieval System (ASRS) cranes operating over 140 meters in
length and 22 meters in height with storage bays up to 4 pallets deep and 9 bays high in the racking system. Along with an automated
Roll on Roll Off (RORO) system for truck unloading, the site holds over 40,000 pallets.
TOSHIBA - The Toshiba NDC is a central distribution centre covering a wide range of spare parts and consumer goods. The Goods to
Person system stores the majority of the spare parts enabling a high service level to customers. You’ll see modular goods to person
system together with zone routing system as well as selective pallet racking, single and double deep storage.
BARANGAROO - is Australia’s premier financial and professional services hub and waterfront retail precinct. When complete, there
will be more than 23,000 office workers daily and up to 90 retailers. This site drives an enormous number of logistics services…within
a very constrained land footprint. This site visit represents a unique opportunity to understand how Barangaroo and its community are
able to manage their logistics without congestion and with full visibility.
TRANSPORT AND LOGISTICS LIVING LAB AT DATA61 (ALEXANDRA) - Serves as the Control Tower of the road network in Sydney,
monitoring all events on the road network 24×7. Participants will get to see how the road sensors collect traffic information, how the
information is processed, stored and used for the planning of future road networks around Sydney. They will also get some insights of
the role the TMC plays in managing events like the Lindt Cafe Siege or the footy match on the weekend.
RELIANCE RAIL MAINTENANCE CENTRE (AUBURN) - Trucks, trains, planes and ships are the work horse of every supply chain
network. They physically move goods from where they are manufactured to where they will be used. The visit will provide participants
a rare view of the maintenance activities of the Waratah Trains. These trains were assembled in Newcastle and maintained in Auburn
by Downer under a turnkey project with Sydney Trains.

A clear strategy to
profitable growth
Driving customer led cost optimisation across your supply
chain and operations is complex and challenging. But with
the right strategy in place you can transform for growth
and create a competitive edge.
With more than 20 years of insight, a robust understanding of ever
increasing consumer and channel demands across all sectors,
KPMG will work with you to balance your changing customer
requirements with a flexible, cost optimised operating model.
Ready for growth. Talk to KPMG.

kpmg.com.au

©© 2017
2017 KPMG,
KPMG, an Australian
an Australian partnership.
partnership. All rights
All rights reserved. VICreserved. February 2017. N15136ADV.
N15136ADV

34 SMART Supply Chain & Logistics Conference 2017

 Smart Awards & Supply Chain Industry Dinner
Don’t miss the premier event in the supply chain
industry’s social calendar
Thursday 30 March 6.30pm for 7.00pm start
Grand Ballroom, International Convention Centre Sydney
Dress: Lounge Suit
The Supply Chain Industry Dinner is always eagerly anticipated, and a great way to relax, Management and Distribution
network and celebrate the industry achievements at the close of Smart Conference & Expo. Award Sponsor

At the Supply Chain Industry Dinner, the Smart Awards for Supply Chain Excellence will be
presented to one of the finalists in each of the following categories:

• The Award for Excellence in Manufacturing Supply Chains

• The Award for Excellence in Supply Chain Management and Distribution
• The Award for Excellence in Transport & Logistics
• The Award for Excellence in Procurement
• The Award for Excellence in Event, Humanitarian or Military Logistics

There will also be the announcement and presentation of the Smart 2017 Award to an individual in Recognition of
Outstanding Contribution to the profession of Supply Chain Management, an award presented to Nola Bransgrove OAM,
in 2015.
DSI-Smart-Show-Ad.pdf 1 2/15/17 5:32 PM

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www.smartconference.com.au 35
AUSTRALIA’S LEADING SUPPLY CHAIN EVENT

THANK YOU
For being an important part of SMART 2017 Conference.
We trust you enjoyed this leading supply chain event.
We look forward to seeing you again at SMART 2019.

Smart Conferences Pty Ltd | ABN 82 093 453 948

PO Box 55, Glebe NSW 2037
T +61 2 9660 2113 | F +61 2 9660 4419
E [email protected]

www.smartconference.com.au

Proudly brought to you by Gold Sponsors Silver Sponsors

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