Scribd
Upload
152 views3 pages

CloudReady QA Process PDF

The document describes Neverware's quality assurance process for CloudReady, which tests over 200 certified computer models to ensure key features work properly. Critical areas tested include installation, enrollment with Google management tools, power management, sleep/resume functionality, connectivity features like Ethernet, Wi-Fi and Bluetooth, displays, graphics performance, audio and video functions, input devices like keyboards and touchpads, and storage device support. Some non-critical features are not officially supported and may not work on all models.

Uploaded by

Ch Ra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
152 views3 pages

CloudReady QA Process PDF

The document describes Neverware's quality assurance process for CloudReady, which tests over 200 certified computer models to ensure key features work properly. Critical areas tested include installation, enrollment with Google management tools, power management, sleep/resume functionality, connectivity features like Ethernet, Wi-Fi and Bluetooth, displays, graphics performance, audio and video functions, input devices like keyboards and touchpads, and storage device support. Some non-critical features are not officially supported and may not work on all models.

Uploaded by

Ch Ra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

CloudReady

Quality Assurance Process

Our QA process ensures that the 200+ certified models all provide a great CloudReady experience. Below is a
description of the features and accessories tested and supported by CloudReady for all Certified Models.
No guarantees are made for machines that are not certified.

Some non-critical features may have special cases where they are not present or supported on a model - these details
are noted via the links on our Certified Models List.

Installation Each model is tested to ensure our simple usb-installation process


works without issue. Machines are reset to default settings and then
installed to confirm maximum generality. Some machines may require
particular settings or steps.

Google We make sure that devices are enrollable and compatible with
Enrollment Google’s online Management Console, so that CloudReady machines
can be managed alongside traditional Chromebooks. CloudReady’s
management differs slightly from Chromebooks - read more.i

Critical
Power All laptops are tested to confirm that they show a battery percentage
Functionality Management in the system tray.

Sleep & All models are tested to ensure they can sleep and resume without
Resume issue.

Ethernet All supported CloudReady machines with ethernet ports are checked
for this functionality.

WiFi Built-in wifi chips are supported on all CloudReady models, though
a reset may be required after initial install. Many USB wifi adapters
work, but none are officially supported.
Connectivity
Bluetooth Neverware enables and tests Bluetooth on most hardware models.
Where exceptions exist, they are noted on the sub-page for each
model on our Certified Models List.

Contact Support [email protected]


855 979 9199 w w w.never ware.com
Displays Upon boot up, and throughout all the other QA activities, the QA team
makes sure that the displays on laptops function as expected, without
abnormal flickering, unwanted dimming, or uneven lighting. On some
laptops, external displays may not work as expected.

Graphics From HD video playback to 3D games, we check that rendering works


correctly. Some older machines may lack 3D capabilities.

USB Audio USB microphones, speakers, and audio-headsets are tested and
Input/Output supported on CloudReady, as long as no special drivers or extra
features (DAC, amplifier) are present.

1/8th Inch All models are tested to ensure they can sleep and resume without
Audio Output issue.
Audio &
Video Built-In Whenever a machine has built in speakers, they are tested for reliable
Speakers sound output and adjustable volume.

Built-In Whenever a machine has a built in microphone, it is tested to make


Microphone sure it can record sound or be muted by the user.

1/8th Inch Microphones and audio-headsets are tested for sound input on
Audio Input CloudReady. Some models may not support this input method.

Internal or USB This includes keyboard shortcuts, the Chrome OS function-keys, and
keyboard the machine-specific function-keys. In some cases, function keys
may behave differently than normal, but all functionality will still be
available.

Touchpad Built-in touchpads on laptops are ensured to be working, have right


and left click functionality, and support two-finger or edge scrolling on
compatible hardware.

Input Built-In SD If a laptop has a built-in SD card reader we make sure that standard
Card Reader data transfer can be done as expected using this medium. This
Devices feature may not work on all machines, with all SD cards, or with all
data storage formats.

Built-In For models which have a built in webcam, we ensure that cameras
Webcam work whenever possible. Some models, particularly Apple computers,
are not able to use their webcam.

Contact Support [email protected]


855 979 9199 w w w.never ware.com
Functionality Many of the following features may work, but they are not part of our
Not Officially Quality Assurance regimen and are not guaranteed by Neverware to
Supported work on certified models or others:

Touchscreens
Tablet conversion mechanisms
Stylus/pen/tablet input
Fingerprint readers
Unsupported Firewire ports
Functionality Thunderbolt ports
Expandable drive bays
Docking stations
CD-ROM / DVD Drive

Contact Support [email protected]


855 979 9199 w w w.never ware.com

You might also like