Prospects and Scope of Digital Marketing in Indian Industry: A Review Sampa Bhowmik, Dr. Satya Narayan Bag

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ISSN: 2249-7196

IJMRR/April 2017/ Volume 7/Issue 4/Article No-11/490-496


Dr. Satya Narayan Bag et. al., / International Journal of Management Research & Review

PROSPECTS AND SCOPE OF DIGITAL MARKETING IN INDIAN INDUSTRY: A


REVIEW
Sampa Bhowmik1, Dr. Satya Narayan Bag*2
1
Operation Manager, Nelito System Ltd, Agartola, Tripura, India.
2
Principal, AMS College of Polytechnic, Rangapur, West Bengal, India.
ABSTRACT
Digital Marketing in India is now gradually enhancing as the Internet users are increasing.
Both the Manufacturers and Consumers are now dependent on Digital Marketing. The
Advantage of Digital Marketing is enormous. Customers are often researching online and
then buying in stores and also brousing in stores. Higher degree of Customization is possible
in Digital Marketing. To run a business successfully, we don’t need to gather clients, we also
need to remain in constant touch with them, By means of company’s own websites, and
customers can be engaged and encouraged constantly. Customers can review
products/services efficiently at any instant. Happy customers leave comment and few
unhappy ones leave feedback for improvement of products and services. This help to collect
feedback of customers and further improvement of products/services. This gives brand image
development. The Digital age now allowed the businesses with convenient alternatives, such
as SMSs, e-mails, Social Media updates and personalized messages on mobile apps.
Keywords: Apps, Social Media, Digital, Customers, Businesses, Websites.
INTRODUCTION
Digital Marketing is the marketing of products or services using digital technologies mainly
on the internet including mobile smart phones, display advertising and any other digital
medium. Digital marketing is the promotion of products or brands via one or more forms of
electronic media and differs from traditional marketing is that it involves the use of channels
and methods that enable on organization to analyze marketing campaigns. Digital marketing
is broad term for all our online marketing efforts. Business leverage digital channels such as
google search, social media, e-mail and organization’s own website to connect with their
prospective customers. Marketing is the process for connecting with our audience in the right
place and at the right time. Today, it means that we need to meet them where they are already
spending time : on the internet. In short it means any form of marketing that exists online.
Digital marketing can work for any business in any industry. Regardless of what our
company sells, digital marketing involves building out buyer person as to identify our
audience’s needs and creating valuable online content.
World is rapidly shifting from analogue to digital. People are consuming more and more
digital content day-to-day on smart phones, laptops, desktop computers at work and more.
So, this process is rapidly growing force in the current marketing playing field, it is the future
of marketing and it seems digital media will soon replace more traditional forms altogether.

*Corresponding Author www.ijmrr.com 490

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