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    Mini Case On Organizational Behavior

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    Md. Asif Zaman
    1) The document summarizes the experiences of Shafi Al Kader who worked as a Software Engineer for two different companies - X Solutions and Orbitax. 2) At X Solutions, Shafi initially found the work environment satisfactory but later discovered unfair discrimination in salary and promotions based on university background. He also faced a lack of new challenges and poor communication. 3) Shafi then joined Orbitax where he finds a better work environment with good relationships between the 30 employees and open communication with management. He feels more engaged and motivated in his current role.

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    © All Rights Reserved
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    Mini Case On Organizational Behavior

    Uploaded by

    Md. Asif Zaman
    468 views3 pages
    1) The document summarizes the experiences of Shafi Al Kader who worked as a Software Engineer for two different companies - X Solutions and Orbitax. 2) At X Solutions, Shafi initially found the work environment satisfactory but later discovered unfair discrimination in salary and promotions based on university background. He also faced a lack of new challenges and poor communication. 3) Shafi then joined Orbitax where he finds a better work environment with good relationships between the 30 employees and open communication with management. He feels more engaged and motivated in his current role.

    Original Description:

    Mini Case on Organizational Behavior

    Original Title

    Mini Case on Organizational Behavior

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    1) The document summarizes the experiences of Shafi Al Kader who worked as a Software Engineer for two different companies - X Solutions and Orbitax. 2) At X Solutions, Shafi initially found the work environment satisfactory but later discovered unfair discrimination in salary and promotions based on university background. He also faced a lack of new challenges and poor communication. 3) Shafi then joined Orbitax where he finds a better work environment with good relationships between the 30 employees and open communication with management. He feels more engaged and motivated in his current role.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    468 views3 pages

    Mini Case On Organizational Behavior

    Uploaded by

    Md. Asif Zaman
    1) The document summarizes the experiences of Shafi Al Kader who worked as a Software Engineer for two different companies - X Solutions and Orbitax. 2) At X Solutions, Shafi initially found the work environment satisfactory but later discovered unfair discrimination in salary and promotions based on university background. He also faced a lack of new challenges and poor communication. 3) Shafi then joined Orbitax where he finds a better work environment with good relationships between the 30 employees and open communication with management. He feels more engaged and motivated in his current role.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Mini Case Assignment

    Submission

    Submitted By, Submitted To,


    Md. Asif Zaman Dr. Md Shahedul Alam
    ID: 1835173660 Assistant Professor
    Course: BUS 520.2 MON Department of Management
    North South University
    Introduction
    This is a case designed from the experiences of an Associate Software Engineer working for
    Orbitax; a company that is committed to providing high value, low cost tax research, management,
    and planning solutions by combining technology with tax expertise to deliver optimal international
    tax solutions. The person studied in this work is my friend Shafi Al Kader, who used to work for
    ‘X’ Solutions as a Software Engineer before joining Orbitax. The previous company has been kept
    unspecified as he wishes so. Here I will be analyzing his experiences in the two companies and try
    to relate them with the studies of organizational behavior. Basically my concern here will be
    inspecting the reasons that triggered his switching of job and his expectations and realities within
    the current job scenario.

    Story
    Shafi joined ‘X’ Solutions in December ’10, 2016 as a Software Engineer. He was initially satisfied
    with the salary and the assigned projects within his team were going quite well. The team members
    were friendly and also dedicated to do their designated tasks efficiently. The job environment was
    initially very good and he continued to serve for the company for some months. As he became an
    integral part of the company he came to discovering some facts within the company that started to
    make him feel resentful and dissatisfied. He noticed a very negative discrimination going on within
    the company. The salary structure and increment policy for the employees were not fairly
    designed; people from top universities of the country got a higher initial salary and a faster
    increment although their performance might have been inferior to the people from other
    universities. Not only through the salary scheme, this unsporting favoritism kept showing up when
    people from the top management level made any sort of communication with the employees. By
    the process Shafi failed to receive a previously declared increment by the company although some
    of his colleagues with a menial performance got that in time.
    Shafi thought that the situation might change by the course of time and continued serving in the
    company for some more months. But as time passed by, his initial satisfaction about the workloads
    and job scheme continued diminishing. He found that he was doing the same tasks over and over
    again; there was no real challenge in his designated duties. As a willing learner and a professional
    employee, Shafi kept losing his interest in the assigned projects as he was not seeing any noticeable
    development of skills.
    Also, he found that the job environment of the company kept getting gloomy. Although he had a
    very good relationship with his team members, there was a huge communication gap among the
    employees from the other teams and also with the top level management. Members from other
    teams barely used to talk to the members of Shafi’s team. He found that teams with inferior
    performance were getting more projects then them. Everything became so hostile and his
    motivations continued to diminish. Finally, he decided to quit this job.
    Shafi left the job in August 31, 2017. Then after a few months he joined Orbitax and he is now
    currently serving for them. I asked him about his current job, basically about job environment and
    satisfaction. He claims that the environment here is much better in terms of employees’
    interpersonal relationship. The number of total employees in the company is merely 30 and
    everyone knows each other. The overall environment there is more friendly and lively which
    ensures a better job position for him. He now has a good understanding with his boss and has a
    good communication with the top management level. He is more engaged in his job and much
    motivated to work as a dedicated employee.

    Deduction
    From the study given above we can deduce some concepts based on organizational behavior.
    Firstly, the discrimination Shafi faced can be pointed as surface level diversity. He was not getting
    as much salary as the employees graduating from top universities. Salary, increment and other
    facilities within an organization should be based on the performance of the individuals, but here
    the boss is making an unfair discrimination influenced by stereotyping. So the diversity found in
    this company is clearly not an effective one. An effective diversity program is actualized by deep
    level diversity which discriminates employees based on their intellectual abilities and thought
    processes.
    Secondly, we know job satisfaction comes from the positive feeling or attitude of the employee
    towards his/her job. But in this case, Shafi had a very negative perception about his job, which
    triggered the continuation of his dissatisfaction about his company. In his case there was a
    prominent lack of psychological empowerment from the management level which failed to make
    him involved in his job. We know less job satisfaction results in absenteeism, turnover and
    workplace deviance. Shafi eventually made an exit, so for him the outcome of less job satisfaction
    was the worst one. Also, from the fact that he left the company, we can infer that his response to
    job dissatisfaction is active and destructive.
    Finally, from Equity theory we know that, “Employees compare what they get from a job
    (outcomes) in relation to what they put into it (inputs), and then they compare their inputs
    outcomes ratio with the inputs-outcomes ratios of relevant others”. Shafi was initially happy with
    his company’s salary structure. But when he came to know that some other employee of equal or
    inferior performance gets as much as him, he decided to do something about it. Comparing to our
    academic studies we can name his action as voluntary resignation.

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