Types of Information Systems

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Types of Information Systems

• Transaction Process Systems (TPS)


• Management Information Systems (MIS)
• Decision Support Systems (DSS)
• Executive Information Systems (EIS)
• Expert Systems
• Communications and collaboration
Systems
• Office Automation Systems

1
Transaction Process Systems
(TPS)
• Capture and process data about
business transactions

Airline Reservations Bank deposit and


withdrawal
2
Management Information System
(MIS)
• Designed for management oriented reporting
• Based on transaction processing and
operations of the organization

Production scheduling Inventory reporting

3
Decision Support System (DSS)
• Helps to identify decision making opportunities
• Provides information to help make decisions
• Provides its user with decision-oriented
information whenever decision making
situation arises.

Executes at work
With DSS 4
Executive Information Systems
• Designed for top-level
managers.

• Supports the planning


and assessment needs of
executive managers.

• Integrates data from all


over the organization into
“at-a-glance” graphical
indicators and controls.

5
Expert Systems
• An expert system is a programmed
decision making information
system. I am a
• Capture and reproduce the human
knowledge and expertise of a
decision maker
• Simulates the “thinking” of the
expert.

6
Communications and Collaboration
Systems
• Enables more effective
communications between
– Workers
– Partners
– Customers
– Suppliers

• Enhance their ability to


collaborate

7
Office Automation Systems
• Supports the wide range of business office
activities
• Provides improved work flow between workers.
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