A

SUMMER TRAINING PROJECT REPORT

Conducted at
“A STUDY OF RECRUITMENT & SELECTION
PROCESS AT HAVELLS INDIA LIMITED”

SUBMITTED IN FULFILMENT OF THE REQUIREMENT FOR THE

AWARD OF DEGREE
OF
MASTER OF BUSINESS ADMINISTRATION
DR. APJ ABDUL KALAM TECHNICAL UNIVERSITY

Upervision By: Submitted by

Faculty Mentor Poonam Singh
Pawan Kr. Sharma Roll No. 1719470034
HRIT, Ghaziabad Batch 2017-2019

H.R.INNSTITUTE OF TECHNOLOGY, GHAZIABAD

(MEERUT ROAD, GHAZIABAD)
 DECLARATION

I POONAM SINGH Student of MBA Final Year (3 Semester) hereby submit this report on
topic “Recruitment and Selection Process at Havells” In partial fulfillment of the
requirements for the award of degree of MBA. I declare that the work presented in this report
is my original and is not submitted anywhere else for the award of any other degree/diploma
by any other university. To the best of my knowledge and belief, this report contains no
material previously published or written by any other person, except where due reference is
made.

POONAM SINGH
(Signature of Student)
 ACKNOWLEDGEMENT

I take the opportunity to express our gratitude to all of them, who in some or the other way
helped us to accomplish this project. The research report project can’t be completed without
their guidance, assistance, inspiration and co-operation.

This work is a culmination of sincere efforts put in during the making of this project.

This task could not have been accomplished without the support and help of lots of people. It
is with great pleasure and privilege that I wish to thanks all of them who actively supported
me in this project.

I would like to give my hearties thanks to the officers and staff of Havells India Limited.

I would like to place on record my gratitude to Ms. Richa Chauhan (HR Manager, Unit-
Noida) whose valuable advice and suggestion were available throughout the preparation of
this project.

Last but not the least, I would like to thanks to all my faculties who spared couple of hours in
spite of their busy schedule.

Poonam Singh
(Signature of Student)
 PREFACE

Recruitment and selection process in any organization is given more and more emphasis and

importance these days. Human resource is the foundation of any organization. In fact, the

success or failure of any organization depends on the quality of employees’ recruited.

This Project-report shares insight gained after undergoing summer training in Havells.

It highlights:

1) The procedures adopted by the organization to recruit and select the manpower.

2) It also incorporates the Vision (future aspirations), mission and basic philosophy of

the organization adopted.

3) The list of products and services produced and which are in fact increasing day by

day.
 TABLE OF CONTENT

CHAPTER NO. PARTICULAR PAGE NO.

CHAPTER – 1 PART – 1
 INTRODUCTION
 COMPANY PROFILE
 ORGANIZATIONAL STRUCTURE
 ORGANIZATIONAL PERFORAMANCE
 PRODUCT/ SERVICES PERFORMANCE
 HR FUNCTIONAL AREA
 PRODUCTION & OPERATIONAL AREA
 R & D FUNCTIONAL AREA
CHAPTER - 2 PART - 2
 TOPIC INTRODUCTION
 OBJECTIVE OF THE STUDY
 INTRODUCTION OF THE RECRUITMENT
 PASSATIVE RECRUITMENT PROCESS
 FACTORS & SOURCES OF RECRUITMENT
 METHODS OF RECRUITMENT
 SELECTION PROCESS
 SIGNIFICANCE OF SELECTION PRPCESS
 IMPORTANCES OF RECRUITMENT &
SELECTION
 RESEARCH METHODOLOGY
 RESEARCH DESIGN
 RESEARCH PROCESS
 UNIVERSE & SAMPLE SIZE
 SOURCE OF DATA
 TOOLS OF ANALYSIS
 LIMITATIONS OF THIS PROJECT WORK
CHAPTER - 3 DATA NALYSIS (Including SWOT Analysis)
CHAPTER - 4 FINDINGS & ANALYSIS / INTERPRETATIONS
CHAPTER - 5 CONCLUSION & SUGGESTIONS
CHAPTER - 6 RECOMMENDATION
BIBLIOGRAPHY
ANNEXURE
CHAPTER – 1
INTRODUCTION

INTRODUCTION
Havells India is under the QRG group and was set up in 1958, with its corporate office in

Noida. Havells India is a company worth US$ 1 billion and is one of the leading companies

in India's equipment-power distribution industry. Havells India Ltd. produces and supplies

low-voltage electrical equipment’s in India.

Havells India Company has 3 divisions – consumer electrical durables, wires and cables, and

switchgears. It has entered into alliances with electrical companies like DZG, Electrium, and

Geyer AG and this has helped the company improve their technical expertise in the segment

of electrical products. A lot many international certifications such as KEMA, ASTA,

SEMKO, and CSA have been acquired by Havells India.

All the manufacturing plants of Havells India are highly technologically developed and as a

result, all the products are of the best quality. The turnover of the Havells India Ltd.

amounted to Rs. 53308.25 lakh in 2015, Rs. 66922.40 lakh in 2016, and Rs. 85538.46 lakh in

2017. The various products manufactured by the Havells India are:

 Building Circuit Protection

 Miniature Circuit Breaker

 Industrial Circuit Protection

 Motors

 Professional and Consumer Lighting

 LED Lights and Bulbs

 Small Domestic Appliances

  Air Purifiers

 Air Coolers

 Capacitors

 Ceiling Fans, Table Fans, Pedestal Fans, Wall Fans, Exhaust Fans

 Water Heaters

 Water Purifiers

 Domestic Water Pump

Havells India Ltd. had established its cables plant in Alwar in 1996. It is a unit which has

been certified with ISO: 9001-2000 for its standards in manufacturing cables and wires from

the best quality of raw materials. Its latest automatic laser controlled machines are also of

international standards. This has ensured that the wires and cables manufactured by Havells

India are of the best quality. The company entered the fan business in 2003 and offers great

variety in order to satisfy client requirements.

Havells India Company designs and produces capacitors by using S3 technology. The bath

accessories and fittings manufactured by the company are of the best quality and are

available in a wide variety. Havells India has become the top-most company in India on the

basis of its quality of products which are of the world class standards and its pricing which is

accessible by the common man.

COMPANY PROFILE
 BRIEF HISTORY OF THE ORGANISATION

In 1958 Qimat Rai Gupta dropped out of school and founded an electric trading operation

in the electric wholesale market of Old Delhi. With an investment of Rs.10000, he started

Havell's Industries. In 1971 Gupta Bought HAVELLS Brand from Haveli Ram Gandhi, and

in next five years he started the first manufacturing Plant at Tilak Nagar, New Delhi of the

Rewireable Switches and Changeover Switches in his Kirti Nagar Plant, near New Delhi. In

next few years, Havells started to set up manufacturing of the Energy Meters. later, it

acquired Towers and Transformers Ltd. and turned it into a profitable manufacturing Energy

Meters Company in just one year. Later, the Company entered MCBs manufacturing at Badli,

Delhi in a Joint Venture with Geyer, Germany. In 1974 company started manufacturing of

the Changeover Switches plant at Sahibabad, UP. In 1980 they started manufacturing

Control Gear Products at their Faridabad, Haryana plants. Later in the '80s they Acquired a

manufacturing plant at Alwar, Rajasthan for Power Cables & Wires. In that same year, they

Entered into a Joint Venture with Electrium, UK for manufacturing Dorman Smith MCCB

and Crabtree Modular Plate Switches. Acquired an Electric Control & Switchboards at Noida

for manufacturing customised packaged solutions. Introduced high-end Ferraris Meters in

Joint Venture with DZG, Germany. Acquired controlling stake in Duke Arnics Electronics (P)

Limited engaged in manufacturing of Electronic Meters-Single Phase, Three Phase, Multi-

Function, Tri-Vectors and also acquired controlling interest in an industry major-Standard

Electricals Ltd and also an Acquired business of Havells Industries Ltd, MCCB of Crabtree

India Limited and merged ECS Limited in the company to consolidate its area of core

competence.

Global Presence
In late 1990s Standard Electrical Company became a 100% Subsidiary of the company. The

company gained IEC certification for industrial switchgear and CSA certification for all

manufacturing plants in 1991. Soon production started in their plant located at Baddi (H.P.)

for manufacturing domestic switchgear. Setting up a manufacturing plant for manufacturing

of ceiling fans at Noida, UP. In 1999 Havell's opened their first international sales office in

London through their wholly owned subsidiary company Havells U.K. Ltd. In December

2004, placed 235 fully convertible debentures of Rs.1 million on M/s. Shine Ltd., Mauritius

and the debenture were converted in June 2006 Attained the CE certificate for CFLs. In

March 2005 Havells Started the manufacturing of the Electric Fans at its plant located near

Haridwar, Uttarakhand and got an Award for the KEMA certification by The Dutch

Council for Accreditation, making QRG the only group to attain this certification in

India.The company started their first R&D Center in Noida. In November 2005 Crabtree

India merged with Havells India. adding a CFL production unit in Haridwar manufacturing

plant. Expansion at Alwar manufacturing plant for an increase of production capacity and

another expansion at the Baddi manufacturing plant and set-up of an Export Oriented Unit

started in that same year. In 2006 it became one of India's first companies to get the ISI

mark Certification from the Bureau of Indian Standards for a complete range of CFLs.

The company is setting up new fully automatic water heater manufacturing plant in

Neemrana, Rajasthan under the leadership of Mr, Sunil Sikka, Mr. Akhilesh Mittal,Ajay

Bhanot,Avinash Kumar and team.

Currently the CEO of Havells is Anil Rai Gupta.

Expansion Era

In 2007 Havells' creation of a capacitor manufacturing plant in Noida, UP with the capacity

of 6,00,000 KVAr per month was completed. Later it acquired the lighting business of a

Frankfurt based company Sylvania, a global leader in the lighting business and now for the

first time in its history, the company's turnover exceeded US$1 billion. By 2007 Havell's

were well known for its electrical switches, energy meters and miniature circuit breakers

(MCBs). In March 2007, Havells acquired SLI Sylvania of Netherlands for $300 million,

making it the fourth largest lighting business in the world, worth over a billion USD. This

was, at that time, the biggest overseas takeover by an Indian electrical equipment

manufacturer. This takeover helped to give the Havells brand access to over 20,000 dealers

across Latin America, Europe, Asia and Africa. The combined Havells-Sylvania generated

over a $1 billion in revenue with more than 60% coming from international sales.
Due to past mergers, Havells’ portfolio includes many well-known brands like the Crabtree,

Sylvania, Concord, Luminance, Linolite & SLI Lighting. In 2008 it became one of the first

Indian CFL manufacturers to have adopted RoHS, European norms on the restriction of

hazardous substances in CFLs. In October 2008 Havell's moved to its new corporate

headquarters, QRG Towers located at Expressway Noida. With an investment of

Rs.500 million in Global Center for Research and Innovation (CRI) construction of a fully

automatic plant for Havells Lafert Motors at Neemrana also started in that same year. In,

2010 it acquired 100% interest in Standard Electricals to set up the world's first new

generation CMH lamp plant at Neemrana. In 2012, Indian actor Rajesh Khanna endorsed

Havells Fan TVC titled Havells Fans Forever. Later in that same year, Havells India

expressed its plans to expand its presence in Turkey, Russia, Indonesia and Malaysia and is in

the process of acquiring various companies in China and Africa.

In September 2013 Havells have launched the domestic pumps for the Indian market.

Initially, the company plans to launch the monoblock pumps and expand the product range

gradually. Monoblock pumps of Havells are being manufactured at Neemrana Motor factory

using the production capacity of the unit.

In December 2015, Havells India Ltd. sold 80% stake in Sylvania Malta, and Havells Exim

Hong Kong to Shanghai Feilo Acoustics for Rs 1,100 crore. Havells had invested Rs 980

crore in both the subsidiaries.

Acquired the Lighting business of a Frankfurt based company "Sylvania", a global leader in

lighting business and now the company's turnover crosses US$ 1 Billion. Havells at that time

was best known for its electrical switches, energy meters and miniature circuit breakers

(MCBs), while SLI Sylvania was a renowned yet under-leveraged European lamps and

fixtures brand. In March 2007, Havells acquired SLI Sylvania of Netherlands for $300

Million, making it the fourth largest lighting business in the world, worth over a billion USD!

This was, at that time, the biggest overseas takeover by an Indian Electrical equipment

manufacturer. This takeover helped take the Havells brand to over 20,000 dealers across

Latin America, Europe, Asia and Africa. It instantly catapulted Havells-Sylvania into the

billion-dollar league (in terms of combined turnover), with more than 60% of its revenues

being contributed by international markets.

Havells’ portfolio of prestigious global brands now includes Crabtree, Sylvania, Concord,

Luminance, Linolite & SLI Lighting.

 HAVELL'S JOINT VENTURES

Miniature Circuit Breaker - GEYER Germany

RCCB & Control Gear - SCHIELE Germany

Changeover Switch - P E T E R R E I N S Germany

Moulded Case circuit Breaker - DORMAN SMITH UK

Wiring Accessories - Crabtree UK

Electronic Meters - AMPY UK

 ORGANISATION STRUCTURE

The Group is driven by qualified and experienced professionals backed by a work force of

over 8000 employees. All branches and manufacturing facilities are computerized and

networked with each other. An open door policy at all levels encourages employees to be

participated, innovative and creative. Empowering employees helps the organization in

harnessing individual talents to the fullest. For the 6,500 professionals who are part of our

team across 91 branch and representative offices worldwide, the freedom to grow is a

fundamental right.

By nurturing a merit based environment that respects talent, celebrates achievement, and

rewards growth, we offer fast tracked careers that are limited only by your ambition.

The management team at Havells continues to be guided by QRG's philosophy of

simplicity, transparency and trust.

 HIERACHY OF THE POSTS
Chairman
Managing Director
Executive Director
Senior Vice President

Vice President

Associate Vice President

Senior General Manager

General Manager

Senior Deputy Manager

Deputy General Manager

Asst. General Manager

Senior Manager

Manager

Deputy Manager

Asst. Manager

Senior Executive

HR Executive

Management Trainee
 GROUP OF COMPANIES OF QRG ENTERPRISES

 HAVELL’S INDIA LIMITED

 CRABTREE INDIA LIMITED

 DUKE ARNICS ELECTRONICS LTD.

 STANDARD ELECTRICALS LIMITED

 CRABTREE AQUATECH LIMITED

HAVELL’S GROUP

Havell's Group, India's leading multi product electrical engineering organization has been
offering the industries the benefits of expertise and experience of over three decades in the
field of :-
 Electrical Switchgear
 Controlgear
 Energy Meters
 Electrical wiring Accessories
 Cables & Wires etc.

The group has eight Manufacturing plants in and around Delhi equipped with latest state of-
art manufacturing facilities supported by strong marketing network of 20 branch offices, 16
representative offices, over 500 authorized dealers and more than 100 approved outlets
catering to the needs of discerning buyers across the country and part of Asia and Africa. Most
of our products manufactured by Havell's bear ISI MARK . Most of our existing plants have
been certified and accredited by ISO 9001 further reinforcing our commitment towards
quality. Havell's has made available the best technology to the Indian buyers by virtue of its
strategic alliances with leading global manufacturers in their respective areas viz :-
 Schiele of Germany
 Geyer of Germany
 DZG of Germany
  Dorman Smith of U.K.
 Crabtree of U. K.

Highly qualified and experienced professionals backed up by a work force of 1800 employees
manage the company. All the branches and manufacturing facilities are computerized and the
company has successfully implemented the first phase of Enterprise Resource Planning (ERP)
so as to provide faster response to its valued customers.

HAVELL'S NETWORK
Corporate office
Delhi
Branches:
Bangalore, Baroda, Bhopal, Calcutta, Chennai, Cochin, Hyderabad, Jaipur, Lucknow,
Mumbai
Representatives:
Ahmedabad, Bhubneshwar, Chandigarh, Dhanbad,Guwahati, Indore, Jashedpur,
Jalandher, Ludhiana, Patiala, Pune, Sonebhadra, Varanasi
 VISION OF HAVELL’S

“We will become World’s leading Electrical-equipment Supplier by using the technology of

high quality, Skills and making use of the wealth of opportunities present. In the coming

years, we will become the most competitive Electrical-Supplier Organisation.”

MISSION OF HAVELLS

“To become a World-class research based Electrical Company by using the skills and

capabilities as well as the opportunities present in the environment”

PHILOSPHY OF HAVELLS

The essence of its success lies in the expertise of a fine team of professionals, strong

relationship with associate, the ability to adapt quickly and efficiently and ably supported

with the vision to think ahead.

QRG is continuously applying modern management technology such as kaizen to enable

employees to improve their day to day functioning in small steps, version of 5S, which stands

for “a place for everything and everything in its place”. The company has introduced these

techniques, as it firmly believes that small changes add up to large results and the only way

for a Corporation to grow to make its people grow.

JOINING FORMALITIES

(a) Submit the joining report.

(b) Submit copies of certificates supporting your educational qualifications, Date of birth

certificate and other testimonials, passport -size photograph, clearance certificate from your

previous employer.

(c) Fill in the Provident Fund nomination form.

(d) Complete the ESIC requirement.

(e) Submit a copy of the vehicle registration form for claiming conveyance allowance.

(f) Open a saving bank A/c with the prescribed bank for crediting of your salary: All the above

documents are to be submitted to the HRD & Personnel dept.

EMPLOYMENT RULES.

Timings for Office:

Weekly off days: Sunday, Second Saturday

Working hours: 9.00 am - 5.30 pm

1.0 am - 1.30 pm (Lunch Time)
 PRODUCTS/ SERVICES

 BUILDING CIRCUIT PROTECTION

 INDUSTRIAL CIRCUIT PROTECTION

 CAPACITOR

 CABLES

 ENERGY METRES

 LIGHTING SOLUTIONS

 CFL

 FANS

 HAVELL’S SWITCHES

 MODULAR PLATE SWITCHES

 BATH FITTING AND ACCESSORIES

 HAVELL'S WIDE PRODUCT RANGE

INDUSTRIAL

 Switch fuses, Fuse Switches, HRC Fuse Links, Distribution Boards, Switch isolator and
allied products.
 Contactors, Relays, Timers, Motor Starters.
 Changeover switches, Programmable Switches, Control switches
 SENTRY - Motor Protection circuit Breakers
 Dorman Smith Load line Series Moulded Case Circuit breakers

DOMESTIC

 Miniature Circuit Breakers, Residual Current Circuit Breakers, Plastic I Metallic

Distribution Boards.
 PVC Wires / Cables
 Crabtree Electrical Wiring Accessories (Modular Plate Switches)

KWH ENERGY METERS

 Single & Three Phase

POWER CABLES

 Low Voltage PVC /XLPE Cables

 Control Cables
 FUTURE OF THE ORGANISATION

It can be said on the basis of the environmental changes taking place and internal capabilities

that the future of the Havells is bright. Some of the factors supporting the success of Havells

are:

1) The cost and availability of technology used is reduced. So it able to use extensive

technology-base.

2) More and more customers want to use Electric-products.

3) Havells uses foreign technical collaborations also.

4) Havells employs high-quality scientists for doing continuous R&D.

5) It is one of the importance factors that qualities professional are recruited in Havells,

which contributes to its success.

 MANPOWER PLANNING AND BUSINESS PLANS

HAVELL’S INDIA LIMITED

HAVELL’S INDIA LIMITED follows a detail manpower planning process. However this

planning or the recruitment for any positions has to be sanctioned by the top management. It

does not follow a system of projections for the 5 years since they believe that it is too long a

period considering the fast changing environment. As a result it does not allow them to keep

a focused approach eventually affecting the recruitment quality and process. The projections

are drawn for 2 years. In fact the projections are yearly where a detailed plan is drawn up, a

budget is made and a sanction obtained for the same. Also the requirements are identified for

the next year, which then in the coming year is drawn in detail. Hence the blue print of the

next year is prepared.

The budget is prepared extensively, which holds an important process in the entire function.

The data from all centers all over the country and regions are taken. The data is then assessed

in terms of the type of the type of people needed how many of each is needed, the

qualifications and the number of years of experience needed. How many employees are

expected to retire that year, how many are expected to resign. What are the debt levels etc,

the financial and market situation of the company is judged.

Following which the board sanctions the manpower plan and the recruitment process begins.

This also allows HAVELL’S INDIA LIMITED to tailor its manpower plans to its corporate

objectives since the profiles of each are drawn up in consultations with the line management,

top management (depending whether managerial or non-managerial) and the experience of

the past years.

The linkages developed as consequences of the above are above are strong between the

manpower plans and business plans. It helps to assess the number of employees redundant.

Considering the competitive scenario it is imperative for the company to keep a tab on its

requirements and invest in the making of its manpower plans. The results are evident in the

success of HAVELL’S INDIA LIMITED, the fact that it leads the market.

The company has a well-laid out succession plan which forms an essential backbone of the

company. This ensures that any person leaving the organization at a middle or senior level,

the work does not come to a stop nor is their chaos. The company does situations. This

instills a feeling of security amongst the employees at the lower level. The relevance of merit

and performance becomes accentuated and helps them perform better.

Employee Relations
As a Company, we have consistently believed that the best way to fight competition is

through improved competence. Our people are the key to our success. So naturally, the rising

capabilities of our team will increase our competency and in turn enable us to overcome our

impediments. Towards this goal, we offer a structured Learning and Development program

that enhances our team capabilities.

To ensure increased competency of our people, we combine competitive compensation along

with development and advancement opportunities that reward achievements.

We communicate widely with employees to demonstrate how their efforts contribute to our

success and listen patiently to their concerns. We encourage our team members to align with

our vision. We sustain a work place environment where communication lines are always open

and where everyone's voices are heard.

Our multiple channels of communication include an internal web portal, a Company website,

along with communication sessions with the top management. These sessions provide us a

level of understanding of employee satisfaction and we apply these leanings to our business

planning, management decision-making and Company strategy development.

The end result of our communication outreach is that our employees are cued in to

implement Company policies, meet high standards of conduct and ensure that their behavior

reflects our corporate values and policies.

We also seek to positively impact levels of health, safety and wellness of our employees. Our

facility policies are oriented towards continually reducing risk of occupational injury and

illness while promoting employee health and well-being. Our desire is to be and remain a
Company where employees are proud to work, and customers, partners and suppliers are

eager to do business with.