The Social Life of Health Insurance in Low - To Middle-Income Countries: An Anthropological Research Agenda
The Social Life of Health Insurance in Low - To Middle-Income Countries: An Anthropological Research Agenda
The Social Life of Health Insurance in Low - To Middle-Income Countries: An Anthropological Research Agenda
Introduction
Despite the establishment of health as a fundamental human right and the promo-
tion of primary health care for all under the Declaration of Alma Ata in 1978,
global economic recession through the 1980s resulted in a decline in state-based
health spending. Market-oriented reforms, including structural adjustment policies
(SAPs) across Africa, Asia, and Latin America (Logie 1993), not only cut public ex-
penditures for health but increasingly shifted the responsibility for financing health
care onto individuals and the private sector (McIntyre 2008). The introduction of
user fees at the point of service proved particularly detrimental for the poor (Janes
2006; Pfeiffer and Chapman 2010; Wu and Ramesh 2009). Ultimately, core eco-
nomic principles such as efficiency and cost effectiveness were adopted in favor of
MEDICAL ANTHROPOLOGY QUARTERLY, Vol. 00, Issue 0, pp. 1–22, ISSN 0745-5194,
online ISSN 1548-1387. C 2015 by the American Anthropological Association. All rights
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2 Medical Anthropology Quarterly
the “health for all” statement of Alma Ata in determining health agendas and subse-
quent health reforms (Janes 2008). More recently, however, widespread recognition
of SAPs’ failure has led to renewed interests about how to address health inequities
through financial reform under policies for universal health coverage (UHC) (WHO
2010a).
The World Health Organization (WHO) defines UHC as “ensuring that all peo-
ple can use the promotive, preventative, curative and rehabilitative health services
they need, of sufficient quality to be effective, while ensuring that the use of these
services does not expose the user to financial hardship” (WHO 2012). The concept
has garnered attention from international development agencies in unprecedented
ways: from the director-general of WHO, who sees UHC as “the single most pow-
erful concept that public health has to offer” (Chan 2012) to the president of the
World Bank, who identified UHC as a key strategy to foster immediate, long-term
economic growth (Kim 2014). Some have gone so far as to describe financing re-
form in the service of UHC as a third health transition following public health
improvements in the 18th–20th centuries and epidemiological transition in the
20th–21st centuries (Rodin and de Ferranti 2012). For such a transition to take
place, low- and middle-income countries (LMICs) that currently lack the capacity
to deliver medicines and services to their populations require innovative approaches
to strengthening health systems (Adam et al. 2012; Hafner and Shiffman 2013)
that demand multidisciplinary health policy and systems research (HSPR)1 (Gilson
2012). Within the policy-maker’s imagination, UHC holds the promise of being
a panacea for many issues plaguing health care. Yet the term’s ambiguity has led
many to question how it will be enacted. Thus, to derive benefits from UHC-related
initiatives more holistic approaches are required that will bridge the gap between
insurance coverage and effective delivery of care.
Issues about how best to develop, implement, and evaluate UHC policies and
mechanisms like health insurance invite both applied anthropological research and
critique. We see HSPR and implementation science as allied programs sharing crit-
ical medical anthropology’s concern for distributive justice in reducing health dis-
parities (Gilson 2012; Gilson et al. 2011; Heurtin-Roberts 2014). Our intent in this
article is to introduce and encourage further anthropological research on the roll
out and impact of health care financing programs in LMICs.
We begin by describing three system-wide2 strategies being implemented in
LMICs to achieve universal coverage: tax-based financing, social health insur-
ance, and community-based health insurance. Next, we note how health service
researchers from multiple disciplines have assessed insurance programs introduced
in LMICs. Drawing on a review of existing studies on insurance in LMICs compiled
by the critical anthropology of global health special interest group3 and our own
pilot research in India and Vietnam, we identify high priority topics for anthro-
pological inquiry. Most research on insurance to date has been survey driven and
quantitative, but there is growing receptivity to qualitative research and anthropo-
logical approaches (Gilson 2012). We make a case for ethnographic research on the
“social life” of health insurance programs as a means of adding breadth and depth
to existing studies of health insurance implementation.
The Social Life of Health Insurance in LMICs 3
Tax-based Financing
Run by the national government, tax-based financing or general revenue financing
systems7 collect money through general taxation of the entire population, often
based on income (Savedoff 2004). Subsequently, money collected enters a large
“risk pool” in which the financial risks are shared among the contributors, which
allows for cross-subsidization across populations. As a progressive form of health
financing, health care access is theoretically open to all regardless of the ability
to pay. However, this method of financing comes with a formidable set of chal-
lenges. Funds initially enter the general government budget, from where it is then
distributed. During the allocation process, the funds are subject to political manipu-
lation, as politicians and interest groups influence the amount that will be dedicated
to health care. Low-income countries often lack the taxable population base and
institutional capacity to enforce effective tax collection, allowing informal and pri-
vate sector employees to slip through the cracks in terms of contribution. LMICs
may depend on regressive forms of taxation such as import/export duties, luxury or
“sin” taxes, and sales taxes more generally for contribution.
SHI in Vietnam. Initiated in 1992 and supported by WHO and other devel-
opment partners, Vietnam’s social health insurance plan intended to curb out-of-
pocket payments and delayed treatment resulting from health sector deregulation
and privatization after economic liberalization policies were passed (Wagstaff and
Lieberman 2008). In addition to compulsory and voluntary plans, Vietnam’s tax
base–funded Health Care for the Poor (HCFP) demonstrates progressive universal-
ist policies in which “people who are poor gain at least as much as those who are
better off at every step of the way toward universal coverage” (Gwatkin 2011). Re-
searchers found that HCFP increased service utilization and reduced out-of-pocket
expenses within its first two years (Axelson et al. 2009).
Efforts to extend coverage have not proceeded without challenges. Low percep-
tion of service quality explains why only 49% of the population was covered in 2008.
Equity of financing remains limited because less than 20% of private companies,
which tend to pay higher wages, contribute to SHI (Ekman et al. 2008). Although
coverage includes formal sector workers and the poor, the informal and rural sec-
tors have not been incorporated.8 Moreover, a history of unofficial payments to
physicians due to low public wages for physicians, a growing private sector, weak
infrastructure for reimbursement, and established expectations for out-of-pocket
payments compromise the program (Carrin 2002; Ensor 1999).
The Social Life of Health Insurance in LMICs 5
for health system-wide income and risk cross-subsidization (WHO 2010b). For ex-
ample, CBHI represents the most fragmented financial plan because it inefficiently
duplicates administrative costs that take away from financing actual care (McIntyre
2008). Ultimately, these narrowly focused approaches miss the fundamental goal of
providing care and financial protection.
3. Universal health coverage requires careful attention towards sustainability and
the role of global institutions. Sustainability refers to the ability for health insurance
plans to maintain fiscal solvency while preserving access and quality of care, however
defined. As noted above, revenue generation is a mounting concern in countries
like Thailand that are committed to universal health care and a set of nationally
established treatment standards. A rise in chronic disease will only exacerbate this
situation. In other contexts, concerns about sustainability in financing are tied to
development aid. In Rwanda, the GFATM helps fund the 1.5 million Rwandans
who cannot afford the CBHI co-pays (Garrett et al. 2009), constituting 53.19%
of Rwanda’s total health expenditures (WHO 2009). In Laos and Cambodia, also
dependent on donor funds, reliability and identification of those eligible pose an
additional challenge (Alkenbrack and Lindelow 2013; Tangcharoensathien et al.
2011). Countries relying heavily on external aid face the challenges of future funding
uncertainty and having to make up shortfalls before being able to sustain services
through insurance contributions (Schieber et al. 2007).
has prompted him to post signage in his office comparing insurance cards to debit
cards.
Research is needed that investigates how concepts of risk, risk sharing, distribu-
tive justice, generalized reciprocity, and hedging against financial catastrophe are
understood and addressed in local worlds. Equally important is how insurance as
both a concept and an institution have been presented to the public by different
stakeholders. Public perceptions of and demand for insurance are not static. They
are sensitive to changing policy, practice, experience, and flows of information.
Pilot research in both India and Vietnam suggests that public perception of health
insurance is being shaped by: (1) stories about insurance and quality of care circulat-
ing within personal networks; (2) rumors about insurance that index larger social
and political issues; (3) media reports that more often report on the sensational
than the mundane; and (4) insurance marketing that has become more proactive in
the last five years. It will be important to explore further what information tends
to undermine or increase confidence in insurance among different segments of the
population, how this knowledge is generated, by whom, and toward what ends.
care and responsibility within households. Will this become commonplace, and will
community-based insurance for the lower class serve a similar purpose?
Trust
A certain degree of institutional trust is necessary for people to pay into an in-
surance program, raising the need for sustained attention to this concept. How is
institutional trust established above and beyond trust in the advocates of particular
insurance programs? Pilot research in India suggests that trust in insurance pro-
grams may be lost or gained in response to several different factors ranging from
perceptions of quality of care to the social relations of care delivery, expectations
from programs, and perceptions of entitlement to misunderstandings related to filing
insurance claims. Research conducted in Vietnam and other countries often investi-
gates insurance through willingness-to-pay models based on neoclassical economic
theory (Lofgren et al. 2008). However, decision-making is as much an emotional
process—based on impulse, hedging, and desperation—as it is an economic one
(Ergler et al. 2011). Consequently, the standard models often fail to capture other
dimensions that are better articulated through trust.
What has received far less attention is the process of trust building by lo-
cal organizations that sponsor insurance plans (Ahuja and Narang 2005; Bhat
and Saha 2004). Trust in clinics supported by national, state, community, and
The Social Life of Health Insurance in LMICs 11
clinician motivation and clinic teamwork in the short and long term, and what
forms of recognition are likely to motivate health staff in the face of increased
workloads and greater oversight of their activities resulting from insurance
plans.
Studying up: Institutions, Decisions-makers, and Benefits Offered
Anthropologists can draw on organizational ethnography, implementation science,
and policy research when investigating the “organizational life” of insurance pro-
grams and reasons behind policy decisions (Cefkin 2011; Nambiar 2013; Shore
et al. 2011). How are insurance benefits and coverage options decided on and what
do they reveal about cultural values? Given the double burden of communicable
diseases and NCDs that characterizes health transition in LMICs, hard decisions
lie ahead for decision-makers related to resource allocation to rapidly rising patient
populations like diabetes patients, ageing populations, women beyond coverage of
reproductive health, and mental health.11 In addition, mental health is well docu-
mented as a global health problem too often deemed peripheral by planners and
international donors who mistakenly assume that mental health is not a priority for
poor people in less-resourced countries (Desjarlais et al. 1996; Patel 2012; Üstün and
Kessler 2002). Will actuarial planning refocus attention on mental health, and intro-
duce mental health services in primary health care settings? If so, will this result in
the pharmaceuticalization of psychosocial problems (Bell and Figert 2012; Busfield
2010), given a paucity of trained mental health staff, the tendency of busy doctors
to overmedicate, and the influence of the pharmaceutical industry? Ultimately, what
types of data and assumptions will be used to justify decisions made and what role
will special interest groups play in framing health problems as priorities worthy of
insurance coverage?
As a horizontal approach aimed at strengthening health systems, UHC draws
attention to relationships with the state and its governing institutions. How do state
policies alter arrangements for health care provision, and in what ways do new
regulations reshape relationships to the state? For example, the major social trans-
formations in Vietnam and China during the past century generated shifts in health
care provisions and financing. The decentralization of government welfare practices
in the 1980s fundamentally altered the role of government from provider to financier
of health that resulted in increasing and inequitable out-of-pocket payments. Both
countries are now using health insurance to refocus state efforts to manage this
split between government and providers. This history offers an interesting starting
point for investigating the politics surrounding the management and organization
of health care as well as the changing relationships to the state under new modes
of health care provision. Issues relating to the social life of health insurance can
include the blurring of the public/private realm, the materiality of bureaucracy, and
medical citizenship.
Conclusion
In many LMICs, the lion’s share of health care is paid for out of pocket and to
private health care providers, which is a major cause of household impoverishment
14 Medical Anthropology Quarterly
and precludes many from seeking health care in a timely fashion. Health insurance is
being promoted as a means to reduce both health care barriers and financial burden
through risk pooling. Public and practitioner response to health insurance rollouts,
the degree to which the policies live up to their objectives, and how recipients
make use of insurance calls for multidisciplinary research that is attentive to all
stakeholders and triangulates ethnographic data with more population-based data
being produced by our colleagues.
Our aims in this article have been to foster interest in an anthropology of health
care financing in LMICs and to suggest productive directions for engaged anthropo-
logical research on health insurance that are at once critical and constructive. The
emerging field of HPSR has welcomed anthropological input and it is now up to us
to formulate a research agenda that embraces the perspectives of both an anthro-
pology “in health financing” and an anthropology “of health financing.” A positive
step in this direction would be ethnographies of the social and organizational life of
insurance programs that are attentive to biopolitical issues driving insurance policy
decisions, program implementation and their impact on health disparities, as well as
distributive justice. A question to revisit often is: How does current health insurance
practice reflect fundamental ideas about citizen rights and state obligations? Asking
this question will lead us to consider not only programs that exist, but also the
politics of the possible.
Notes
Acknowledgments. This article builds on the “Takes a Stand” Health Insurance
Reform initiative engaged by the Critical Anthropology of Global Health study
group. We thank Craig Janes, Jessica Mulligan, Sarah Horton, Priscilla Magrath,
Tanja Ahlin, and three anonymous reviewers from MAQ for providing insightful
feedback on this article.
8. The literature refers to this phenomenon as “squeezing in the middle”: the difficulty
in covering the non-poor or the not-so-poor informal sector that exists between the top
layer of formal sector employees and the bottom layer of the poor (Tangcharoensathien
et al. 2011).
9. Participant trust is multifactorial and likely due to a more proactive community
health worker program, increased treatment options for advanced diseases, and increased
access to specialists through new training programs such as the Human Resources for
Health partnership with U.S. medical schools.
10. Mexico’s national health insurance plan, called Seguro Popular, couples the call for
universal coverage with the need to provide social protections of health (Knaul et al. 2012).
11. Between 1995 and 2025, diabetes will increase 170% in LMICs compared to 42%
in high-income nations (Guariguata 2012).
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