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M D A I C: Measure Define Improve Control

The DMAIC process involves five steps to improve an aspect of a business: Define the problem and goals, Measure key aspects to understand the problem, Analyze the data to determine root causes, Improve by addressing the causes, and Control future outcomes by monitoring improvements and updating procedures.

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0% found this document useful (0 votes)
81 views1 page

M D A I C: Measure Define Improve Control

The DMAIC process involves five steps to improve an aspect of a business: Define the problem and goals, Measure key aspects to understand the problem, Analyze the data to determine root causes, Improve by addressing the causes, and Control future outcomes by monitoring improvements and updating procedures.

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© © All Rights Reserved
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D M A I C

Define Measure Analyze Improve Control

• A problem • A problem
• List and prioritize • Monitor the
• The Customers • The Customers • Monitor the
potential causes of the improvements to ensure
• Voice of the custome • Voice of the custome improvements to ensure
problem continued and sustainable
• Critical to Quality • Critical to Quality continued and sustainable
• Prioritize the root causes success.
• Project targets or goal • Project targets or goal success.
to pursue in the Improve • Create a control plan.
• Project boundaries or • Project boundaries or • Create a control plan.
step • Update documents,
scope scope • Update documents,
• Identify how the process business process and
• A project charter is often • A project charter is often business process and
inputs (Xs) affect the training records as
created and agreed upon created and agreed upon training records as
process outputs (Ys). required.
during the Define step. during the Define step. required.

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