This is a 25-minute lesson to give you a taste of our 40-lesson Business English course.

In your words, what is business?

What are the differences between doing business with a Chinese and with a foreigner,
like, an American?

*Lesson 3-5
The first thing to do an introduction in a business occasion is to exchange Business Card
(also, name card).

Asking for Business Cards

“Do you mind if I have your business card?”

“Do you have a business card?”

“Shall we exchange business cards and get together to discuss this further sometime?”

*Handing Business Card might seem to be a simple action, yet there are also etiquettes
on presenting Business Card, which will be discussed in Lesson 2 of this course.
What sort of information should be
included in a business card?
Do you know?
Workplace Setting- Cubicle B: I’m not sure. Maybe they want to save
money, or maybe they think it’s more
A: How are things at work? effective.
B: It’s not too bad. But I hate our office setting. A: Is anybody in an office?

A: Are you in a cubicle? B: Only the people above the supervisor.

B: No. I would be happy with a cubicle. We

have 10 desks all in a large room. The
supervisor is at one end with a view of
everyone.
A: That sucks. You have no privacy.
B: I know. I can’t even take a small break
because everyone is watching. But that’s not
the worst part. I can hear everyone talking all
day long and it’s so distracting.
A: I feel sorry for you.
B: I can’t even complain about something to
the supervisor because everyone can hear.
*Lesson 7
A: Why do they have the office set up like that?
Late for w ork

There are times when you are late for work, and you will need an excuse for being late and
here are some examples:

"Sorry I'm late. Traffic was unusually bad today."

"I apologize for being late. I had to drop off my wife at work. It took longer than I

thought."

"I had a dentist appointment this morning and it was longer than I expected."

"I'm sorry for being late. I got stuck in every light this morning."

*Lesson 10
Request Day Off

You would like to go for a holiday to Bali by the end of this year. How would you tell
your supervisor in request for some days off?

× “Give me some time off.”

√ “I would like to request some annual leaves from 12th September to 17th September.”
Or
“I would appreciate if you could grant me some days off.”

× “I need my paternity leave.”

√ “Can you please approve my paternity leave request?”
or
“Would you be able to approve my paternity leave?”

*Lesson 11
If you got rejected, you can alw ays ask again sometimes later:

× “Think again.”

√ “Please reconsider my request.”

*Lesson 11
Successful Phone Call
A: Hello, you've reached the marketing A: Hello, marketing. How can I help you?
department. How can I help you? B: Could I speak to Jason Roberts please?
B: Yes, can I speak to Rosalind Wilson, A: Certainly. Who shall I say is calling?
please?
B: My name’s Mike Chen.
A: Who’s calling please?
A: Just a second. I’ll see if he’s in. Hello,
B: It’s Richard Wan here. Jason, I’ve got Mike Chen on the phone
A: Certainly. Please hold and I’ll put you for you ... OK - I’ll put him through.
through. Hang on a moment, I’m just putting you
through.
B: Thank you.

*Lesson 13-14
 Business English
Trial Lesson
Talking to Boss-Asking for more w ork

Most companies will have so much work that you will never run out of things to do. But there
are times when you don't have enough to do. In this situation, you should ask your manager
to give you more work.

"Hi Mark, I finished all my weekly duties already. Do you have more work I can do?"

"I've been completing my work early on a regular basis. Can I have more responsibilities?"

"I have a lot of extra time. I usually double check all my work, but that doesn't take much time.

Is there any additional work I can do?"

*Lesson 36
 Business English
Trial Lesson
There are more to learn in the Business English course:

Table of Content
Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5
Introduction I Introduction II Business Culture - Business Culture- Business Culture-
China UK US
Lesson 6 Lesson 7 Lesson 8 Lesson 9 Lesson 10
In the Office I In the Office II In the Office III In the Office IV In the Office V
Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15
Interview I Interview II Phone Phone Conference Call
Conversation I Conversation II
Lesson 16 Lesson 17 Lesson 18 Lesson 19 Lesson 20
Presentation I Presentation II Meeting I Meeting II Achievement Test
Lesson 21 Lesson 22 Lesson 23 Lesson 24 Lesson 25
Business Business Business Business Business
Communication Communication Communication Communication Communication
Skill I Skill II Skill III Skill IV Skill V
Lesson 26 Lesson 27 Lesson 28 Lesson 29 Lesson 30
Business Email Writing I Email Writing II Email Writing III Business
Communication Acronyms and
Skill VI Abbreviations
Lesson 31 Lesson 32 Lesson 33 Lesson 34 Lesson 35
Talking to Co- Talking to Co- Talking to Talking to Talking to Boss I
workers I workers II Subordinates I Subordinates II
Lesson 36 Lesson 37 Lesson 38 Lesson 39 Lesson 40
Talking to Boss II Office Taboos Office Politics Termination at Level Test
Work
 Business English
Trial Lesson

Ask your tutor if you w ant to know more about the course!