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STD Deviation

A bank recorded waiting times of 78 customers during its peak lunch hour over one week. It calculated several statistical measures of these times, including: - The arithmetic mean waiting time was 3.374 minutes - The median waiting time was 3.36 minutes - The mode was 2.34 minutes - The first quartile was 2.248 minutes, third decile was 2.35 minutes, and twentieth percentile was 1.66 minutes - The mean deviation was 1.413 minutes and standard deviation was 1.662 minutes.

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149 views8 pages

STD Deviation

A bank recorded waiting times of 78 customers during its peak lunch hour over one week. It calculated several statistical measures of these times, including: - The arithmetic mean waiting time was 3.374 minutes - The median waiting time was 3.36 minutes - The mode was 2.34 minutes - The first quartile was 2.248 minutes, third decile was 2.35 minutes, and twentieth percentile was 1.66 minutes - The mean deviation was 1.413 minutes and standard deviation was 1.662 minutes.

Uploaded by

mon moceda
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as XLSX, PDF, TXT or read online on Scribd
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5.

A bank branch located in a commercial district of a city has developed an improved process for serving customers during the 12:00
PM to 1:00 PM peak lunch. Period. The waiting time in minutes (operationally defined as the time the customer enters the line until
he/she is served) of all customers during this hour is recorded over a period of one week. A random sample of 78 customers is selecte
and the results are as follows:

4.21 5.55 3.02 5.13 4.77 2.34 3.54 3.20 4.35 4.25 2.24 2.13 1.19
0.38 5.12 6.46 6.19 3.79 2.65 5.18 1.37 1.26 4.50 6.10 3.44 3.21
4.87 1.27 0.98 1.11 3.45 2.65 1.42 5.01 4.02 0.56 3.05 5.18 4.00
2.44 3.89 0.55 4.25 4.71 6.27 3.61 1.09 2.48 5.11 2.94 2.66 2.64
0.87 4.33 2.27 2.29 1.16 5.25 6.01 2.34 4.07 3.77 4.61 5.12 5.34
2.64 3.27 3.11 0.26 2.02 0.91 5.72 3.10 4.07 5.34 1.25 2.14 6.11

a. Compute the following:

i. Arithmetic mean, median, and mode

Arithmetic mean = ∑ X = 263.15 = 3.374


N 78

Median = 3.36
Mode = 2.34

ii. First quartile (Q1), third decile (D3), and twentieth percentile (P20)

First quartile (Q1) = 2.248


Third decile (D3) = 2.350
Twentieth percentile (P20) = 1.660

iii. Midrange and Midhinge

Midrange = 3.360
Midhinge = 3.501

iv. Mean deviation and standard deviation

Mean deviation =∑ ǀ X - μx ǀ = ### = 1.413


N 78

∑ ( X - μx )2
Standard deviation = 1.662
N
ng the 12:00
e line until
rs is selected

mean deviation
0.84 2.18 0.35 1.76 1.40 1.03 0.17 0.17 0.98 0.88
2.99 1.75 3.09 2.82 0.42 0.72 1.81 2.00 2.11 1.13
1.50 2.10 2.39 2.26 0.08 0.72 1.95 1.64 0.65 2.81
0.93 0.52 2.82 0.88 1.34 2.90 0.24 2.28 0.89 1.74
2.50 0.96 1.10 1.08 2.21 1.88 2.64 1.03 0.70 0.40
0.73 0.10 0.26 3.11 1.35 2.46 2.35 0.27 0.70 1.97
standard deviation
1.13 1.24 2.18 0.70 4.74 0.13 3.08 1.95 1.07 0.03
2.73 0.07 0.16 8.96 3.05 9.53 7.93 0.17 0.52 3.26
0.32 1.81 0.63 2.24 4.43 5.73 5.12 0.01 0.52 3.82
0.43 0.71 0.73 0.87 0.27 7.97 0.77 1.79 8.39 0.06
1.24 1.75 1.97 6.27 0.91 1.22 1.17 4.90 3.52 6.95
2.12 1.23 2.74 0.54 0.01 0.07 9.70 1.83 6.07 5.51
0.03 0.95 0.77 1.29 1.55 4.77
4.01 4.47 1.27 7.43 0.00 0.03
2.68 0.42 7.92 0.10 3.26 0.39
5.22 0.80 3.01 0.19 0.51 0.54
1.07 0.48 0.16 1.53 3.05 3.87
0.07 0.48 3.87 4.51 1.52 7.49
5. A bank branch located in a commercial district of a city has developed an improved process for serving customers during the
12:00 PM to 1:00 PM peak lunch. Period. The waiting time in minutes (operationally defined as the time the customer enters the
line until he/she is served) of all customers during this hour is recorded over a period of one week. A random sample of 78
customers is selected and the results are as follows:

4.21 5.55 3.02 5.13 4.77 2.34 3.54 3.20 4.35 4.25 2.24 2.13 1.19
0.38 5.12 6.46 6.19 3.79 2.65 5.18 1.37 1.26 4.50 6.10 3.44 3.21
4.87 1.27 0.98 1.11 3.45 2.65 1.42 5.01 4.02 0.56 3.05 5.18 4.00
2.44 3.89 0.55 4.25 4.71 6.27 3.61 1.09 2.48 5.11 2.94 2.66 2.64
0.87 4.33 2.27 2.29 1.16 5.25 6.01 2.34 4.07 3.77 4.61 5.12 5.34
2.64 3.27 3.11 0.26 2.02 0.91 5.72 3.10 4.07 5.34 1.25 2.14 6.11

a. Compute the following:

i. Arithmetic mean, median, and mode

Arithmetic mean = ∑X = 263.15 = 3.374


N 78

Median = 3.36
Mode = 2.34

ii. First quartile (Q1), third decile (D3), and twentieth percentile (P20)

First quartile (Q1) = 2.248


Third decile (D3) = 2.350
Twentieth percentile (P20) = 1.660

iii. Midrange and Midhinge

Midrange = 3.360
Midhinge = 3.501

iv. Mean deviation and standard deviation

Mean deviation = ∑ ǀ X - μx ǀ = 110.230 = 1.413


N 78

Standard deviation = ∑ ( X - μx )2 = 215.466 = 1.662


N 78
ring the
ters the
8

mean deviation
0.84 2.18 0.35 1.76 1.40 1.03 0.17 0.17 0.98 0.88
2.99 1.75 3.09 2.82 0.42 0.72 1.81 2.00 2.11 1.13
1.50 2.10 2.39 2.26 0.08 0.72 1.95 1.64 0.65 2.81
0.93 0.52 2.82 0.88 1.34 2.90 0.24 2.28 0.89 1.74
2.50 0.96 1.10 1.08 2.21 1.88 2.64 1.03 0.70 0.40
0.73 0.10 0.26 3.11 1.35 2.46 2.35 0.27 0.70 1.97
standard deviation
1.13 1.24 2.18 0.70 4.74 0.13 3.08 1.95 1.07 0.03
2.73 0.07 0.16 8.96 3.05 9.53 7.93 0.17 0.52 3.26
0.32 1.81 0.63 2.24 4.43 5.73 5.12 0.01 0.52 3.82
0.43 0.71 0.73 0.87 0.27 7.97 0.77 1.79 8.39 0.06
1.24 1.75 1.97 6.27 0.91 1.22 1.17 4.90 3.52 6.95
2.12 1.23 2.74 0.54 0.01 0.07 9.70 1.83 6.07 5.51
0.03 0.95 0.77 1.29 1.55 4.77
4.01 4.47 1.27 7.43 0.00 0.03
2.68 0.42 7.92 0.10 3.26 0.39
5.22 0.80 3.01 0.19 0.51 0.54
1.07 0.48 0.16 1.53 3.05 3.87
0.07 0.48 3.87 4.51 1.52 7.49

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