Appendix 1: Technical documentation for

install and managing a Server

Details of Subject
Qualification ICA40111Certificate IV in Information Technology
Subject Name Server Management and Documentation

Details of Unit(s) of competency

Details of Student
Student Name

College Student ID

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Table of Contents
1. Back up local data in preparation for installation ........................................................................... 3
2. Create disk partitioning scheme ..................................................................................................... 6
3. Create file systems and virtual memory ......................................................................................... 7
4. Install network operating system ................................................................................................. 10
5. Install and configure server applications and network services ................................................... 16
6. Reconnect and reconfigure connectivity devices ......................................................................... 19
7. Patch the operating system and applications to ensure maximum security and reliability ......... 21
8. Restore local data to new server .................................................................................................. 22
9. Configure network directory service ............................................................................................ 26
10. Create and manage accounts to facilitate security and network access .................................. 34
11. Configure user environment using operating system policies and scripts ............................... 37
12. Create directory structure and quotas to meet client requirements ....................................... 39
13. Configure and manage print services ....................................................................................... 45
14. Set the security, access and sharing of system resources to meet client requirement ........... 50
15. Implement security policy to prevent unauthorised access to the system .............................. 52
16. Implement backup and recovery methods to enable restoration capability in the event of a
disaster .................................................................................................................................................. 55
17. Configure update services to provide automatic updates for operating system and
applications ........................................................................................................................................... 57
18. Test server for client specification and requirements .............................................................. 60
19. Analyse the error report and make changes as required ......................................................... 60
20. Use troubleshooting tools and techniques to diagnose and correct server problems ............ 63
21. PROJECT CLOSURE AND SIGN-OFF ............................................................................................ 66

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1. Back up local data in preparation for installation

3
4
5
2. Create disk partitioning scheme

6
3. Create file systems and virtual memory

7
8
9
4. Install network operating system

10
11
12
13
14
15
5. Install and configure server applications and network services

16
17
18
6. Reconnect and reconfigure connectivity devices

19
20
7. Patch the operating system and applications to ensure maximum
security and reliability

21
8. Restore local data to new server

22
23
24
25
9. Configure network directory service

26
27
28
29
30
31
32
33
10. Create and manage accounts to facilitate security and network
access

34
35
36
11. Configure user environment using operating system policies and
scripts

37
38
12. Create directory structure and quotas to meet client requirements

39
40
41
42
43
44
13. Configure and manage print services

45
46
47
48
49
14. Set the security, access and sharing of system resources to meet
client requirement

50
51
15. Implement security policy to prevent unauthorised access to the
system

52
53
54
16. Implement backup and recovery methods to enable restoration
capability in the event of a disaster

55
56
17. Configure update services to provide automatic updates for
operating system and applications

57
58
59
18. Analyse the error report and make changes as required

60
61
62
19. Use troubleshooting tools and techniques to diagnose and
correct server problems

Network troubleshooting tools are a necessity for every network administrator. Some of the major tools
are:

- Ping:

The most commonly used network tool is the ping utility. This utility is used to provide a basic
connectivity test between the requesting host and a destination host. This is done by using the
Internet Control Message Protocol (ICMP) which has the ability to send an echo packet to a
destination host and a mechanism to listen for a response from this host. Simply stated, if the
requesting host receives a response from the destination host, this host is reachable. This utility is
commonly used to provide a basic picture of where a specific networking problem may exist. For
example, if an Internet connection is down at an office, the ping utility can be used to figure out
whether the problem exists within the office or within the network of the Internet provider.

The figure below shows an example of the ping utility being used to obtain the reach ability status
of the locally connected router.

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- Tracert/traceroute :

Typically, once the ping utility has been used to determine basic connectivity, the tracert/traceroute utility
can used to determine more specific information about the path to the destination host including the route
the packet takes and the response time of these intermediate hosts.

The figure below shows an example of the tracert utility being used to find the path from a host inside an
office to www.google.com. The tracert utility and traceroute utilities perform the same function but operate
on different operating systems, Tracert for Windows machines and traceroute for Linux/*nix based
machines.

- Ipconfig/ifconfig :

One of the most important things that must be completed when troubleshooting a networking issue is to
find out the specific IP configuration of the variously affected hosts. Sometimes this information is already
known when addressing is configured statically, but when a dynamic addressing method is used, the IP
address of each host can potentially change often. The utilities that can be used to find out this IP
configuration information include the ipconfig utility on Windows machines and the ifconfig utility on
Linux/*nix based machines.

The figure below shows an example of the ipconfig utility showing the IP configuration information of a
queries host.

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- Route:

This utility is used to display the current status of the routing table on a host. While the use of the
route utility is limited in common situations where the host only has a single IP address with a
single gateway, it is vital in other situations where multiple IP address and multiple gateways are
available.

The figure below shows an example of the route utility being used on a Windows machine.

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20. PROJECT CLOSURE AND SIGN-OFF

Project Title: Server and Network Documentation for ABC Real Estate Pty Ltd
Project Managers:
Date of Project Initiation: 16/10/2016
Date of Project Completion: 17/11/2016
Project Objective and Scope:
Assist ABC Real Estate Pty Ltd with office move, make recommendation and review of
IT systems and network infrastructure as required and a have fully functional IT
Infrastructure in-place before the move.

Project Outcome:
Both Server and networking components have been installed and configured, including
desktop users as per the requirements of ABC Real Estate Pty Ltd and according to the
proposal presented on 16/11/2016.
Problems encountered during project:
1. Compatibility between standards.
2. Necessary extra compartation
Additional Tasks outside scope of project:
1. 1 extra partition
2. Configuration to virtual machines in two different OS.
Recommendations for future project:
1. More attention to the standards amongst devices

Signature____________________________ Signature___________________________

________________
IT MANAGER Executive Director
XYZ ICT Consulting Pty Ltd ABC Real Estate Pty Ltd
17/11/2016 17/11/2016

66