im.
center handbook
IM.center
handbook
this is a handbook to help guide you through the
all new im.center.
im.center handbook
table of contents
1. login page 3
2. update your profile 4
3. dashboard - explore the homepage! 5
4. leaderboard - hall of fame 6-7
5. left hand menu 8-9
6. minimum technical requirements 10
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im.center handbook
login page
You will be provided an email from the company to login.
Once you open the link, you will be prompted to create a password.
For returninng users, please go to: www.im.center.
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im.center handbook
update your profile
To update your profile settings, go to
the drop down area at the top right
& click SETTINGS.
Here you’ll have access to change the
following at any time:
Picture
Name
Email
Password
Description
Language
Timezone
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im.center handbook
dashboard - explore the homepage!
what’s next
Lists of all the learning you have been assigned to complete. This is where you access
the learning you need to complete next. You can also access this information via
Library and Levels.
my stats
Gives you details about you (mini CV), a summary of awards, XP, tasks completed/up-
dates, how many badges you have achieved, history of your learning and your news-
feed.
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im.center handbook
leaderboard - hall of fame!
Gives you a leaderboard based on your location.
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im.center handbook
my awards
Gives a breakdown of all badges, awards, achievements and praise badges you have
received. This is your “Trophy Cabinet”. If you click on each award, you will see what
you have been awarded this for. You can also view the following from this area:-
• My Timeline • My Things to Do • My Favourite Content • My Favourite Messages •
My Updates
what’s happening wall (newsfeed)
This is where you will see updates from the IM team about news, upcoming events
and things to keep an eye out for.
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im.center handbook
left hand menu
home
Back to dashboard
my level / status
This is situated on the left hand side of your
dashboard and is just below your profile
image. This is a snap shot (progress bar) of
your current achievements through levels.
When you click on this, it will give you your
level completion and experience points and
what courses you are required to do on the
level you are on.
calendar
Gives you information relating to courses
available to you.
completions
Gives a full breakdown of all the
earing/courses you have completed.
academies
This is where you will access all the relevant
course information relating the academy you
have access to.
Gives a full overview of all the information
uploaded onto the platform for your learning.
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im.center handbook
left hand menu
charts & experts (mentors)
You can access chats/experts from here or
form Chat, also from the top of the Dashboard
Page.
If a person is a designated Expert, this means
they have excellent knowledge within a partic-
ular field. Learners can email them for
answers to questions they may have and
Experts can also add any FAQ’s into the FAQ
section. Learners can look at this first to see if
their question has already been asked/an-
swered.
piptalk
Forums for certain subject matter relating to
certain eductors, products or academies. You
can request to join (subscribe to) a piptalk
channel and this will keep you updated on
what is happening.
goLIVE
This will give you access to the live sessions
that are available to you.
products
This will provide direct access to the products
website breaking down which products you
have access to based on your purchases.
support
If at any stage you encounter a technical prob-
lem, you can raise a Support Ticket. Simply
open up a New Ticket and let us know what
went wrong. The Spark Platform Admin Team
will work to resolve the issue as quickly as
possibleuploaded onto the platform for your
learning.
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im.center handbook
minimum technical requirements
Please ensure that your desktop PC or laptop meets the minimum requirements.
These requirements are essential for running our content. You can also access
the platform from any browser on your mobile device or tablet.
software operating system
• Microsoft Windows XP
• Microsoft Windows Vista
• Microsoft Windows 7
• Mac OS X Browsers
• Internet Explorer 7.0, 8.0, 9.0
• Firefox — Most recent version
• Chrome — Most recent version
• Safari — Most recent version Flash Player
• Version 10+
hardware
• Processor Speed: 1.5 GHz
• RAM: 1GB
• Hard Disk Drive: 500 MB free space
• Graphics/Video RAM: 64 MB
• Screen Resolution: 1024 x 768 — (1280 x 800 recommended)
• Color Depth: 32 bit
• Sound: 16 bit audio capable card with speakers or headphones
• Online Bandwidth: minimum 1 Mbps (recommended 2 Mbps)
• File upload: 256 kbps (recommended 512kbps)
