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CCB V2.2.0 Windows Installation Checklist PDF

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119 views4 pages

CCB V2.2.0 Windows Installation Checklist PDF

Uploaded by

Willians
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Windows Check List

Refer to the Third-Party Software section in the Customer Care Billing Quick Install Guide and the
Certified Application Server, Database and Operating System combinations section of Customer
rd
Care & Billing Installation Guide for the 3 Party software you need to install.
rd
After installing the 3 Party Software, set the environmental variables before you start the
installation.
Open a DOS prompt and set the following:

Setting the environmental variables – an example.

1. SET CLASSPATH=
• Reset the CLASSPATH.
2. SET JAVA_HOME=C:\jdk\jdk1.5.0_13
• Required - set the Java Home. Ensure there is no space in the folder name.
3. SET CATALINA_HOME=C:\tomcat\apache-tomcat-6.0.13
• Optional - if you are using Tomcat as the Application Server.
4. SET ORACLE_HOME=C:\oracle\11106\product\11.1.0\client_1
• Optional - if you are using an Oracle database Server.
5. SET COBDIR=C:\Program Files (x86)\Micro Focus\Net Express 5.0\Base
• Required for COBOL.
6. SET DOC1HOSTDIR=D:\spl\doc1\5.3m2\generate
• Optional is you are using DOC1 software
7. SET WL_HOME=C:\bea\wls10
• Optional if you are using Weblogic as the Application Server
8. SET OAS_HOME=C:\Oracle\oas101310
• Optional if you are using Oracle Application Server as the Application Server.
9. SET PATH=%COBDIR%\bin;%PATH%
• Required – Set the PATH
10. SET PATH=%ORACLE_HOME%\bin;%PATH%
• Optional – if you are using an Oracle database
11. SET HIBERNATE_JAR_DIR=V:\spl\versions\staging\FW\V2.2.0\java\source\tools\lib\
• Required for Hibernate.
12. SET C3P0_JAR_DIR=V:\spl\versions\staging\FW\V2.2.0\java\source\tools\lib\
Customer Care & Billing V2.2.0 Widows

• Required for C3PO.

Perl
Check Perl has been installed correctly by executing the following: perl –v
This is what you expect to see.
This is perl, v5.8.8 built for MSWin32-x64-multi-thread (with 18 registered patches, see perl -V for
more detail)
Copyright 1987-2007, Larry Wall
Binary build 822 [280952] provided by ActiveState http://www.ActiveState.com
Built Jul 31 2007 19:28:05
Perl may be copied only under the terms of either the Artistic License or the GNU General Public
License, which may be found in the Perl 5 source kit.

Cobol
Check Cobol has been installed correctly.
Change directory into you installation folder and run the apptrack.exe program to check the
license.
cd C:\Program Files (x86)\Micro Focus\Server 5.0\Bin
execute apptrack.exe

Select option 1.

2 ©2009 Oracle Proprietary and Confidential


Windows Customer Care & Billing V2.2.0

This example has unlimited license.


The default install has a 30-day license. You will see how many days you have left after
installation, or if the license is older that 30 days. The system does not work without a valid
license.
Now you are ready to install the application. Follow the Customer Care Billing Quick Install Guide.
Install in the following sequence.

Database
Refer to the Database Script and Utilities Installation section in the installation documentation.
Once you have installed the database check the connectivity to the database.
In the DOS prompt test it in the following manner:
sqlplus cisusr/cisuser@database-name
select count(*) from ci_acct;
You should receive a value of the number of records in the account table.

Oracle Utilities Application Framework


The database needs to be installed and the access tested before installing the Framework. Refer
to section Oracle Utilities Application Framework Installation Guide in the documentation.
• Installation of the Oracle Utilities Application Framework Environment
• Post Installation Steps
• Installing an Oracle Utilities Application on top of the Oracle Utilities Framework
Environment
Once you have completed the install, test to see if all the software is correctly installed.
Opening a DOS prompt, set the environmental variables and initialize the system by running the
%SPLEBASE%\bin\splenviron.cmd -e %SPLENVIRON% script.
Enter in SPLBATCH.cmd – this will run and prompt for a Batch Code.

©2009 Oracle Proprietary and Confidential 3


Customer Care & Billing V2.2.0 Widows

If you do not receive the prompt, then there is something incorrectly installed or configured.
At this stage you should be able to start the application server and access the application.

Installation problems – configuration files and log files


If you are having problems there are certain of log files and environmental setting you can provide
to help diagnose the problem.
• Log files located in the $SPLEBASE \logs\system folder.
• Configuration file $SPLEBASE/etc/ENVIRON.INI
• Make a copy of the environmental settings you are using. Open a DOS prompt, set the
environmental variables and initialize the system by running the
SPLEBASE%\bin\splenviron.cmd -e %SPLENVIRON% script then enter in the command
SET to display all of the system and environmental variables. Capture these variables in
a text document.
For OAS additional files are needed.
• $OAS_HOME/opmn/logs/opmn.log
• $OAS_HOME/j2ee/SPLWG/log/SPLWG_default_group_1/* (all logfiles)
• $OAS_HOME/opmn/logs/* (all logfiles)
• $OAS_HOME/opmn/conf/opmn.xml

4 ©2009 Oracle Proprietary and Confidential

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