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Problem Solving 11 20

The document outlines barriers to effective problem solving and a 5-step problem solving process. The barriers include failing to properly define the problem or consider all consequences of potential solutions. The 5 steps are: 1) defining the problem, 2) generating alternatives, 3) evaluating advantages and disadvantages of alternatives, 4) choosing a solution, and 5) evaluating the solution and making adjustments if needed.

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Kassandra Kay
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213 views10 pages

Problem Solving 11 20

The document outlines barriers to effective problem solving and a 5-step problem solving process. The barriers include failing to properly define the problem or consider all consequences of potential solutions. The 5 steps are: 1) defining the problem, 2) generating alternatives, 3) evaluating advantages and disadvantages of alternatives, 4) choosing a solution, and 5) evaluating the solution and making adjustments if needed.

Uploaded by

Kassandra Kay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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7.

2 Barriers to Effective Problem Solving

Failure to recognize the problem


Conceiving the problem too narrowly
Making a hasty choice
Failure to consider all consequences
Failure to consider the feasibility of the
solution
“It's not that I'm so smart, it's just that I
stay with problems longer.”
- Albert Einstein
7.3 Problem Solving Process
Accepting the Problem

Step 1: What is the Problem?

Step 2: What Are the Alternatives?

Step 3: What Are the Advantages and/or


Disadvantages of Each Alternative?
Step 4: What Is the Solution?

Step 5: How Well Is the Solution Working?


Accepting the Problem

To solve a problem, you must first be willing to accept the


problem by acknowledging that the problem exists and
committing yourself to trying to solve it.
Strategies to find the motivation and commitment to prepare
you to enter the problem-solving process:

1. List the benefits.


benefits – how will solving the problem benefit
you?
2. Formalize your acceptance.-
acceptance formal commitment to solve
problem
3. Accept responsibility for your life.-
life we have the
potential to control the direction of our lives
4. Create a “worst-case” scenario.-
scenario what are potential
disastrous consequences of your actions or inactions
5. Identify what’s holding you back.-
back what is preventing
you from solving the problem?
Step 1: What is the Problem?

Step 1A: What do I know about the situation?

Step 1B: What results am I aiming for in this


situation?

Step 1C: How can I define the problem?


 View the problem from different perspectives.
 Identify component problems.
 State the problem clearly and specifically.
Step 2: What Are the Alternatives?

Step 2A: What are the boundaries of the problem


situation?

Step 2B: What alternatives are possible within


these boundaries?
 Discuss the problem with other people.
 Brainstorm ideas.
 Change your location.
Step 3: What Are the Advantages and/or
Disadvantages of Each Alternative?
Step 3A: What are the advantages of each
alternative?

Step 3B: What are the disadvantages of each


alternative?

Step 3C: What additional information do I need


to evaluate each alternative?
Step 4: What Is the Solution?

Step 4A: Which alternative(s) will I pursue?


 Evaluate and compare alternatives.
 Combine alternatives.
 Try out each alternative in your imagination.

Step 4B: What steps can I take to act on the


alternative(s) chosen?
Step 5: How Well Is the Solution Working?

Step 5A: What is my evaluation?


 Compare the results with the goals.
 Get other perspectives.

Step 5B: What adjustments are necessary?


“Because I'm thinking in a broader way, I feel
like I am able to make better decisions.”
- Takafumi Horie

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