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D) Robust Design

Quality Function Deployment (QFD) is a quality management technique that translates customer needs into technical requirements. It is focused on ensuring the design of a product or service meets customer needs and reduces costs prior to production. The key steps in QFD include identifying customer requirements, technical descriptors, and determining the relationships between them using a house of quality matrix. The house of quality has interior walls to represent relationships between technical descriptors, exterior walls for customer requirements, and a roof section for interrelationships between requirements and descriptors.

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72 views4 pages

D) Robust Design

Quality Function Deployment (QFD) is a quality management technique that translates customer needs into technical requirements. It is focused on ensuring the design of a product or service meets customer needs and reduces costs prior to production. The key steps in QFD include identifying customer requirements, technical descriptors, and determining the relationships between them using a house of quality matrix. The house of quality has interior walls to represent relationships between technical descriptors, exterior walls for customer requirements, and a roof section for interrelationships between requirements and descriptors.

Uploaded by

sagana chinnathambi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Which tool is used to analyse the effects of a failure of individual components on the system?

FTA
b) FMEA
c) Quality circles
d) Fool proofing
What is the key step in Taguchi’s approach?
a)Tolerance design
b)System design
c)Parameter design
d) Process design

Taguchi Approach is most closely associated with:

A) Total Quality Management

B) Standardization.

C) Quality function deployment.

D) Robust design.

E) Concurrent engineering.

The
main
purpose
of
Taguchi
method
s is to:
Test the robustness of a design.

Articulate the ‘voice of the customer’


Create a ‘house of quality’

Reduce costs and prevent any unnecessary costs before producing the
product or service.

Taguchi
methods
may be
used in
which
part of
the
design
process?
Prototyping and final design

Preliminary design

Screening

Concept generation

Evaluation and improvement

Quality Function Deployment (QFD) is largely focused on


Reducing costs and preventing unnecessary costs prior to production
Ensuring that the eventual design of a product or service meets customer needs
Testing the robustness of a design
To reduce the number of parts in a product
All the above

Quality function deployment (QFD) is a quality management technique that translates the
needs of the customer into ______for software
Technical requirements
Analysis requirements
Modeling requirements
Customer requirements
Design requirements

Match the different parts of house of quality

1. Exterior walls a. Technical descriptors


2. Ceiling b. Interrelationship between Technical descriptors
3. Interior walls c. Customer requirements
4. Roof d. Relationship between customer requirements and Technical
descriptors

1-c, 2-a, 3-d, 4-b


1-a, 2-b, 3-c, 4-d
1-b, 2-c, 3-a, 4-d
1-c, 2-d, 3-a, 4-b
1-d, 2-a, 3-c, 4-b

Identify the different phases of QFD process


Product planning, Part development, Process Planning, Production Planning
Part development, Process Planning, Production Planning, Product planning
Process Planning, Product planning, Part development, Production Planning
Production Planning, Process Planning, Product planning, Part development
Process Planning, Production Planning, Part development, Product planning

The term that pertains to incorporating customer ideas in product design is:

A) TQM

B) CAD

C) QFD

D) Robust design.

E) Reverse engineering

Consumer needs and requirements are known as _____ in QFD methodology


Consumer preferences
Voice Of the Customer
Expectations
Variety Of Needs
All the above

Way to reduce the confusion associated with determining the relationship between customer
requirement and technical descriptors is to use
H-Shaped matrix
C-Shaped matrix
L-Shaped matrix
Z-Shaped matrix
I-Shaped matrix

What are the types of requirement in Quality Function Deployment(QFD) ?


Known, Unknown,
Undreamed
b. User, Developer
c. Functional, Non-Functional
d. Normal, Expected, Exciting

Identify the symbols to represent the relationship between customer requirement and
technical descriptors
1. Solid circle a. Weak relationship
2. Single circle b. Strong relationship
3. Triangle c. No relationship
4. Blank d. Medium relationship

1-b, 2-d, 3-a , 4- c


1-a, 2-d, 3-b , 4- c

1-b, 2-c, 3-a , 4- d

1-c, 2-b, 3-d , 4- a

1-d, 2-a, 3-b , 4- c

Write the steps required for constructing an affinity diagram


Phrase the objective
Record all responses
Group the responses
Organize groups in an affinity diagram

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