BA - Lifescience: Page 1 of 4

BA _ Lifescience
Summary
 A functional business analyst with Masters in Business Administration with

Areas of Expertise more than 10 years of combined experience and education including software
product analysis ,data analysis , business intelligence, requirement analysis and
SDLC project life cycle management .
Methodologies –  5 Years of experience in Data Visualization development using Spotfire & Tableau
Waterfall, V-model, to create complex, and innovative dashboards as per the customer needs.
Agile, SCRUM and  Comprehensive knowledge of various SDLC methodologies like Waterfall, Agile,
PUMA Iterative, proto-type, V-model, Scrum and PUMA.
Business  In-depth knowledge of writing use cases, functional and Business Requirement
Intelligence Documents, Flow-charts, AS-IS and TO-BE, use case diagram using MS-Visio.
Tableau, TIBCO  Participated in Vendor audit with a risk based approach, based on the criteria such
Spotfire as GXP risk, Buisness criticality and Functional risk.
 Expertise in business process engineering with proven experience in all disciplines
Quality of Software Development Life Cycle (SDLC) including requirements gathering,
Validation, Testing, analysis, design, development, testing and deployment of software applications
System criticality,  Expert and analyzing the As-Is business processes, identifying the problem areas
Functional risk and suggesting possible solutions.
assessment etc.  Comprehensive knowledge of object oriented analysis using Rational Unified
Process (RUP) and Agile methodology
 Extensive experience in gathering and documenting business requirements,
Compliance
analyzing data/workflows, defining scope and authoring Business Requirement
21 CFR, ICH, ISO,
Documents (BRD)
GxP, cGMP, LEAN,
Six Sigma
Technical Skills
Regulatory
 Software Methodology : Waterfall ,Agile, Waterfall, PUMA,V-model, Scrum
Agencies
 UML Diagrams : MS Visio, Erwin
FDA, EMEA,
PMDA, CDISC etc.  Requirements Management : X-mind, HP Quality Center, Rational Requisite Pro
 Test & Defect Tracking : HP Quality Center, JIRA
 Enterprise Apps : MS Office, MS Project, MS Visio, Adobe acrobat
Documentation  Operating System : Windows XP/ 7,Windows Server 2003/2008, UNIX
Test Design, Test  Languages : XML, SQL, Visual Basic,
Plan, Test Cases, Database : Oracle, MS SQL Server, Microsoft Access, Oracle
Test Scripts,  Business Intelligence : Tableau, TIBCO Spotfire
change and release  Compliance : 21 CFR 11, 210, 211, 820, ISO 9001, Six Sigma,
Summary Reports LEAN,GXP, ICH, cGMP
Domain
Life science,
Insurance, Clinical
and Finance
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Professional Experience
Highmark Inc, Harrisburg, PA May 2012 – Oct 2013
Highmark Inc. is a Leading Healthcare, Dental & Vision Insurer operating under the BlueCross Blue shield
Association and operating in the states of PA, WV, DE and MN.
Project Title: Multi-Plan Claims reprising System.

Role : Business Analyst /Tableau Developer
Description: Scope of the project is to reprise claims through a Multi-plan vendor platform that has presence
in geographical areas that is considered out of network. Subscribers have Specialty or ER needs to visit out of
network/state health care providers and billed at non-negotiated rates. Claims submitted by out of network
Providers is routed through Multi-plan vendor platform in HIPAA X12 formats for reprising/renegotiation and
thereby bringing cost savings for subscriber and Plan itself.
Responsibilities:
 Actively involved in gathering requirements from Multi-plan vendor, involved in modifying various
Technical & functional specifications for Multi-plan project.
 Designed and developed various analytical reports from multiple data sources by blending data on
a single worksheet in Tableau Desktop.
 Utilized advance features of Tableau software like to link data from different data sources together
on one dashboard to filter data in multiple views.
 Involved in new KPI generation for Scorecards. Data collection and leveraging on data manipulation
teams for required data.
 Building, publishing customized interactive reports and dashboards, report scheduling using
Tableau server.
 Created actions, parameters, Filter (Local, Global) and calculated sets for preparing dashboards
and worksheets using Tableau.
Environment: Tableau Desktop 7.x/8.x, Tableau Server 7.x/8.x, Tableau Reader 7.x/8.x, Oracle 11i, SQL,
SQL*Plus, SQL Developer, Windows 2003/2008 XP, UNIX. Designer, BI, Dashboard/Xcelsius, Scheduler,
Crystal Reports 2008/2011,
Excelon, Philadelphia, PA March 2010 - April 2012
The company is one of the largest competitive U.S. power generators, with approximately 35,000 megawatts of
owned capacity comprising one of the nation’s cleanest and lowest-cost power generation fleets.
Project Title: UNIFI to Web

Role : Business Data Analyst
Description: Vendor Management System: The scope of the project was to innovate and develop a new
system architecture and process algorithm for defect oriented testing of Vendor Products. The task involved
the development of design specifications based on detail analysis on different system architectures, identified
design constraints and reviewed methodologies in accordance with industry standards.
Responsibilities:
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 Interacted with the SME’s and Stakeholders to get a better understanding of core business process
information, business rules, business entities and other relevant information.
 Played major role in Project Management including Scope/Vision Documentation, Project Planning,
tracking Project Processes and managing customer resources to ensure project deadlines were being
met.
 Prepared Business Requirement Documents (BRD), customer interface design documents (GUI) and
supplementary specification documents (SS).
 Maintaining server activities, user activity, and customized views on Server Analysis
 Maintained a traceability matrix for all requirements and mapping to various Data Reporting Manuals
and User Guides.
 Extracted data from various heterogeneous sources cleaned the data before applying business logic
and loaded them into central Target Data Warehouse.
 Extracting, analyzing, transforming and storing the businesses financial trend data, using MySQL
and/or Oracle, in order to evaluate/plan for current/future product marketability.
.
Environment: RUP, UML, MS Visio 2003, UNIX, DB2, TOAD, Java, SAP-CRM Module, Adobe Photoshop,
MS Office, Tableau Desktop, Tableau Server, Oracle10g, Excel, flat files, Windows XP, SQL,ODBC, Informatica
EarthStar Bank, Southampton, PA Nov 2008 - Feb 2010
Project Title: Loan Management System - is the fully integrated browser-based platform for loan application
and approval process. The system users can access and share real-time information, and can retrieve loan
data and images from a single electronic file and can dynamically create ad-hoc reports to manage risk.
Role : Business Analyst

Responsibilities:
 Facilitated workshops and interviewed various stakeholders like financial analysts and mutual fund
heads to gather requests and develop use cases
 Used MS Visio to develop use case, activity and process flow diagrams to give the pictorial
representation of the work flow and requirements.
 Evaluated the impact of change in the requirements in the transition stage and their contingency plans
for the same with the Business plan team.
 Worked with development team to discover and analyze the gaps between the AS IS process and the
TO BE design.
 Facilitated walkthroughs of requirements and functional designs with developers and stakeholders to
gain approval and make necessary changes to the design or business process
 Accountable for completing technical discovery on business requests and documenting future
enhancements and current defects
Environment: Windows XP/2003 Serer, MS Office 2007, MS Visio, Oracle 10g, SQL, SQL developer , Java,
Rational Requisite Pro.
SONY BMG Entertainment Ltd, India July 2006 - Oct

2008
Project Description: Rebates and Incentives reporting system.

Role : Business Analyst
Responsibilities :
 Gathered requirements through customer interface, drafted documents defining scope and priority,
developed high level project plans using MS Project
 Prepared test cases for unit testing, system testing, user acceptance testing and verified test logs.
 Prepared business documents defining the project requirements and functional scope for the developers.
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 Performed quality audits at every stage of the project to validate consistency, accuracy and deadlines.
 Performed Trend Analysis, GAP analysis to analyze patterns in product selections. Analyzed demographic
data, new market entry and pricing solutions.
 Documented Tele-Conference minutes, project updates using ISO methodology.
 Developed controlled documents with revision numbers and implemented training programs to train new
associates.
Environment: Windows XP/2003, MS Office, MS Visio, Oracle 10g, SQL, UNIX, WebSphere
BENNETT, COLEMAN & CO, Ltd, India July 2004 - June 2006
Role : Accounts Manager /Financial Analyst

Responsibilities :
 Conducted detailed Business Analysis by working with end users to identify the system, operational
requirements, and proposed enhancements.
 To track and review the funds flow of different manufacturing plants and share the information
 Facilitated Joint Application Development (JAD) sessions with all IT group members for communicating &
managing expectations.
 Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems Requirement.
 Specification (SRS) and Change Request along with the Business Group and the IT project group
members.
 Identified all necessary Business and System Use Cases from requirements.
Environment: Windows XP/2003, SAP, MS Office, MS Visio, Oracle 9i, SQL, UNIX
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BA _ Lifescience

 A functional business analyst with Masters in Business Administration with

Highmark Inc, Harrisburg, PA May 2012 – Oct 2013

Project Title: Multi-Plan Claims reprising System.

Excelon, Philadelphia, PA March 2010 - April 2012

Project Title: UNIFI to Web

EarthStar Bank, Southampton, PA Nov 2008 - Feb 2010

Role : Business Analyst

SONY BMG Entertainment Ltd, India July 2006 - Oct

Project Description: Rebates and Incentives reporting system.

Role : Accounts Manager /Financial Analyst

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