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Fix Nvidia Error

This document summarizes an issue with installing NVIDIA graphics drivers on the Windows 10 October 2018 Update. Specifically, the update may automatically install an incompatible NVIDIA DCH driver from Windows Update. This can cause errors when trying to install drivers from NVIDIA's website. The summary provides several methods to resolve this, including disconnecting from networks during installation, using GeForce Experience, or manually removing the DCH driver before installing updated drivers.

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0% found this document useful (0 votes)
53 views

Fix Nvidia Error

This document summarizes an issue with installing NVIDIA graphics drivers on the Windows 10 October 2018 Update. Specifically, the update may automatically install an incompatible NVIDIA DCH driver from Windows Update. This can cause errors when trying to install drivers from NVIDIA's website. The summary provides several methods to resolve this, including disconnecting from networks during installation, using GeForce Experience, or manually removing the DCH driver before installing updated drivers.

Uploaded by

Muhammad Isa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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emailx said:here the solution in "TechPowerUp"

https://www.techpowerup.com/250415/psa-nvidia-installer-cannot-continue-on-windows-october-
2018-update-and-how-to-fix-it

summary:

For those doing a fresh install of Microsoft's latest Windows 10 operating system (version 1809
October 2018 Update), you may encounter an issue with NVIDIA graphics drivers. Namely, a
message may pop up when you install the graphics driver, telling you "The standard NVIDIA graphics
driver is not compatible with this version of Windows".

The issue is caused by the operating system automatically installing the GeForce 398.36 DCH
graphics driver through Windows Update, immediately after first log-on. DCH drivers are also known
as "Universal Windows Driver", "UWD", "DCHU", and "Declarative, Componentized, Hardware Support
App", and leverage the Windows UWP platform for driver control panels while promising simpler
updates and maintainability.

If networking is available during the Windows 10 installation, the operating system will
automatically look for a graphics driver on Windows Update, which is a good thing, as it simplifies
the setup process for the majority of users. At this point, everything will appear to be fine,
however, once you attempt to update from that driver to the newest version from NVIDIA's driver
download page, the error will appear. This is highly frustrating for some users, who have been
reporting the issue on several online forums, including NVIDIA's own, with little attention paid thus
far from their developers. We encountered the problem ourselves today, during the setup of our
2019 SSD review benchmarking install and got motivated to investigate this further.

Fixing the problem has proven difficult for some. However, a few methods are available which are
reasonably straightforward. The first, and probably best, option is to avoid it altogether by
disconnecting the PC from any network during OS install, thus blocking Windows from downloading
the graphics driver via Windows Update, and manually installing the GeForce driver from USB media
or driver disc, before networking is made available to Windows. Windows Update will not replace
any existing driver with a DCH driver, so everything will be fine from here on- provided you are
starting with a fresh install.

For some this may not be possible, in which case you can use the NVIDIA GeForce Experience app to
bypass the problem as well. This method works as it is able to grab a DCH version of the driver,
thus avoiding any potential conflicts. Apparently NVIDIA is releasing DCH drivers already, but they
are not accessible through their official driver download page for GeForce at the time of this
posting. The professional Quadro drivers do have a dropdown for "Windows Driver Type", listing
options "Standard" and "DCH". Going with GeForce Experience does mean that you have to make an
NVIDIA account and send telemetry to the company, something many users want to avoid; and for
the next driver update you'll need to use GFE again, because your stuck with DCH drivers.

Another option that we've seen recommended in some places is to try and use DDU (Display Driver
Uninstaller) before attempting installation of the downloaded driver. However, while it did fix the
problem for us, this nuclear option resulted in a strange corruption of the Windows Driver Manager,
which meant an OS reinstall anyway.

1)
"To check whether you have the DCH NVIDIA graphics driver installed on your system, you can use
Regedit to check HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nvlddmkm for a value
called "DCHUVen". If it is present you are currently running an NVIDIA UWD/DCH driver."
2)
Go to Device Manager, open the NVIDIA graphics adapter, go to "Details" and select "Inf Name".
Make note of the value, which in our case is "oem6.inf", but this will differ between systems, so
don't skip this step.

Now open a command prompt with administrative privileges (Press Windows key, type "cmd", right-
click, select "Run as Administrator".
Next, type the following command into the command prompt "pnputil /delete-driver oemX.inf
/uninstall", replace "X" with the number you got from the first step (in our case we use oem6.inf).

The last step is to run "sc delete nvlddmkm" in the same command prompt, which properly removes
the leftovers of the NVIDIA DCH driver.

Now you can download and install the NVIDIA driver without any problems, no reboot is needed
through all these steps. We recommend doing a custom installation of the driver at this point, with
the "clean install" option activated, to make sure all leftovers are removed.

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