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MIS KTU Module 5 Questions

This document outlines questions for Module 5 of a Management Information Systems course. It includes short answer questions about Enterprise Information Systems, Supply Chain Management, Customer Relationship Management, and ERP. It also includes long answer questions about the features, components, and processes of Supply Chain Management and Customer Relationship Management. Additional long answer questions cover the benefits and limitations of CRM, the need for and features of ERP systems, ERP modules, benefits and limitations of ERP, explanations of SAP, PeopleSoft, Oracle, BAAN and J.D. Edwards. Further long answer questions address the phases of ERP implementation lifecycles, challenges in ERP implementation, and future trends in ERP systems.

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91 views1 page

MIS KTU Module 5 Questions

This document outlines questions for Module 5 of a Management Information Systems course. It includes short answer questions about Enterprise Information Systems, Supply Chain Management, Customer Relationship Management, and ERP. It also includes long answer questions about the features, components, and processes of Supply Chain Management and Customer Relationship Management. Additional long answer questions cover the benefits and limitations of CRM, the need for and features of ERP systems, ERP modules, benefits and limitations of ERP, explanations of SAP, PeopleSoft, Oracle, BAAN and J.D. Edwards. Further long answer questions address the phases of ERP implementation lifecycles, challenges in ERP implementation, and future trends in ERP systems.

Uploaded by

sam varghese
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Trimester: 3 35:Management Information Systems Module 5

MODULE 5
SHORT ANSWER TYPE QUESTIONS

1. What are Enterprise Information Systems ( EIS )?


2. What is Supply Chain Management ( SCM )?
3. Advantages of SCM?
4. What is Customer Relationship Management (CRM)?
5. What is ERP?
6. What is meant by Big 5?

LONG ANSWER TYPE QUESTIONS

1. What are main features and components of SCM?


2. Discuss the process of SCM? What are the advantages and disadvantages of SCM?
3. What are the phases of CRM? Discuss about the process of CRM?
4. What are the benefits and limitations of CRM?
5. What is the need of ERP systems? What are the main features of ERP?
6. What are the different ERP Modules? What are the benefits and limitations of ERP?
7. Write Short note of the following?
i. SAP
ii. People Soft
iii. Oracle
iv. BAAN
v. J.D.Edwards
8. Explain different phases of ERP implementation life cycle?
9. Discuss about the challenges in ERP implementation. What are the future trends in ERP
System?

KTU-MBA Saintgits Institute of Management Faculty: Cyriac Jose

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