Ril SR2008 09 PDF

Transforming TOMORROW,
TODAY.
Sustainability Report 2008-09

GRI CHECKED A+
1 Transforming Tomorrow, Today 01

2 CMD’s Message 04
3 Company Profile 09
4 Report Scope 10
5 Our Vision, Mission and Values 12
6 Our Sustainability Strategy & Roadmap 14
7 Corporate Governance 18
8 Management Systems 20
9 Disclosure on Management Approach 21
Sustainability Report
10 Communication and Engagement 22
2008-09 11 Lessons Learnt 24
Registered Office 12 Performance on Commitments 25
3rd Floor, Maker Chambers IV,
222, Nariman Point, 13 Awards and Recognitions 26
Mumbai 400 021, India. 14 Performance Review 28
Tel.: +91-22-2278 5000
Fax: +91-22-2278 5185 l Economic Performance 32
http://www.ril.com
l Energy Security 34
l Growth Through Innovation 37
l Health and Safety 39
l Environment 41
l Product Responsibility 44
l Social Institution Building 46
15 Assurance Statement 56
16 Content Index – GRI, API / IPIECA, UNGC & WBCSD 58
17 GRI’s Application Level 69
18 Glossary 70
Transforming Tomorrow, TODAY.

We are today committed to promote energy efficiency as much
as controlling Green House Gases (GHG) and continue to
initiate a number of Clean Development Mechanism (CDM)
projects.
Our new refinery, one of the most complex in the world, has the
capability of producing ultra low sulphur and environment-
friendly auto fuels.
Our exploration & production of oil & gas business enables

energy security for India and, more importantly, promote gas as a
green fuel.
India’s economic growth demands huge energy and the

imperative is to secure energy sources for tomorrow, today.
It is our ambition to transform the lives of millions of Indians,

tilt the energy balance in India’s favour and, above all, increase
the share of gas as a green fuel.
We are also looking at alternate energy – solar energy in

particular.
We are convinced that solar energy can transform rural lives in

India, where electricity is a luxury.
11
We have a long and strong tradition of supporting the larger
communities that we connect with – from education, health,
drinking water, large-scale development of employable skills, to
assistance during natural calamities such as earthquakes and
cyclones.
We strongly believe that we can, and should, do much more.

This effort will bring into play RIL’s strengths of strategic
planning, meticulous detailing and flawless execution on a large
format.
With these perspectives, RIL Chairman & Managing Director,

Shri Mukesh D. Ambani announced the launch of ‘The
Reliance Foundation’.
We envisage The Reliance Foundation to become one of the

foremost professional philanthropic organisations in the world.
It is our deep desire to bring cheer into the lives of millions of

Indians.
The best of India is yet to come.
And, the best of Reliance is yet to come.
And yes, we are in a hurry.
After all we are Transforming Tomorrow,

Today.
Panoramic view of the new 580,000 Barrels

Per Stream Day (BPSD) Refinery at the Jamnagar SEZ.
Further, with the successful commissioning of Improving safety performance remains a top
KG-D6 oil and gas fields we became one of the priority. We continue to devote considerable
world’s largest deepwater oil and gas time, resources and efforts to re-emphasise
operators, doubling India’s indigenous gas safety as a core value in all our employees and
production. The emergence of this reliable, strengthen the safety management systems.
eco-friendly energy source will enable India to Our sustainability strategy sets out the overall
take giant strides towards ensuring its energy direction for us, to grow and manage our
security and fuelling growth in core sectors. businesses in order to deliver value to our
stakeholders. It emphasises the importance of
With improved hydrocarbon availability, we
partnership with our stakeholders, trans-
will enhance millions of lives through easy
parency and mutual value creation, which
availability of cooking gas for households,
form the basis of the culture we foster
electricity for the common man and meet
throughout the group.
growing transportation needs in an eco-
friendly manner. Innovation is the key for our growth and we
aspire to be the most innovative and globally
While ensuring clean energy, we continued
connected organisation in our sector.
our efforts to understand better and manage
Research & Development and technology
our own impacts on environment. The focus
development are integral to our innovation
of our work on environmental issues primarily
agenda and we are continuously engaged in
addressed the risks and opportunities
emerging technologies such as fuel-cells, solar
associated with energy and climate change,
energy, bio-fuels and gasification.
management of waste and product
responsibility. We have taken progressive It is our people who drive the innovation
stand in climate change with a particular focus agenda and our responsibility is to offer them
on improving energy efficiency and reducing a challenging, rewarding and exciting work
continuous flaring of gas. environment and career opportunities. We
Our sustainability strategy sets out the overall direction for us, to grow
and manage our businesses in order to deliver value to our stakeholders.
It emphasises the importance of partnership with our stakeholders,
transparency and mutual value creation which form the basis for the
culture we foster throughout the group.
06 Sustainability Report 2008-09

have implemented innovative career I strongly believe that we can, and should do,
management programmes for high-potential much more. I also believe that this effort has to
leaders, through multi-facetted careers and bring into play RIL’s strengths of strategic
world-class training programmes. Our efforts planning, meticulous detailing and flawless
are aimed at attracting and retaining top talent execution on a large format. With these
to realise our strategy milestones and we perspectives, we launched ‘The Reliance
continue to be one of the Top10 employers of Foundation’.
choice in India.
The foundation would be endowed with an
Our growth story is intricately tied to India's initial contribution of Rs. 5 billion from RIL
social and economic development. Despite and rapidly scaling up to Rs. 10 billion.
several decades of impressive development,
India has many infirmities and challenges in We have been making significant efforts in
human development. Inclusive and nation building through wealth creation,
sustainable development is a sacred obligation employment generation, exports and energy
for every institution in the country. For the security. The Reliance Foundation would aim
business community, it is more than an to make a similar contribution through
obligation – it is recognition of our meaningful, innovative and effective activities
enlightened self-interest. in the social development sphere.
We have a long and strong tradition of Though we have received several international
supporting the larger communities that we accolades for being an environmentally
connect with – from education, health, conscious and socially responsible company
drinking water, large-scale development of and are proud of our progresses, we will
employable skills, to assistance during natural continue to further embed sustainability in
calamities such as earthquakes and cyclones. our management decisions. We are well
positioned to transform the energy landscape
of India and remain highly optimistic about
our future.
Yours Sincerely,
Mukesh D. Ambani
Chairman & Managing Director
January 22, 2010
Reliance Industries Limited 07

Product Flow Chart
Oil & Gas
Crude Oil
LPG Motor Spirit Aviation Turbine Fuel High Speed Diesel Coke Sulphur Propane
Fuel Oil Natural Gas Naphtha Kerosene
Ethane/Propane
Polypropylene
Propylene Ethylene Benzene Butadiene
Acrylonitrile
Poly
Butadiene
Vinyl Chloride Ethylene Di-Chloride Rubber
Ethylene Oxide Butene-1
Monomer (VMC) (EDC) (PBR)
Poly Vinyl Chloride Di-Ethylene Glycol Mono-Ethylene Glycol Tri-Ethylene Glycol

HDPE/LLDPE LDPE
(PVC) (DEG) (MEG) (TEG)
Paraxylene
Normal Paraffin
Acetic Acid
Purified Terephthalic Acid LAB
(PTA)
Polyethylene Terephthalate
(PET)
Salt Polyester Chips
Polyester Filament Polyester Staple Fibre

Yarn (PFY) (PSF)
Texturised / Twisted Wool Viscose

Chlorine Caustic Spun Yarn
Dyed Yarn Silk Linen
Fabrics
Apparel
Existing products Purchased raw materials Partly purchased raw materials

Company Profile
We are India’s largest private sector company with footprints in exploration &
production of oil & gas, petroleum refining and marketing, petrochemicals
(polyester, fibre intermediates, polymers and chemicals), textiles, retail and special
economic zones (SEZ).
We are the first private sector company from India to feature in the Fortune Global
500 list of ‘World’s Largest Corporations’ and rank 117th amongst the world’s Top
200 companies in terms of profits. We rank 75th in the Financial Times’ FT Global
th
500 list of the world’s largest companies. We are rated as the 15 ‘Most Innovative
Company in the World’ in a survey conducted by the US financial publication-
Business Week in collaboration with the Boston Consulting Group (BCG).
We have been ranked as the 5th sustainable value creator globally by BCG in their
report on the Top 25 sustainable value creators that have been most successful at
attaining superior value creation over a longer period of time. Further, amongst
‘India’s 10 largest companies by market capitalisation’, International Finance
Corporation (IFC) [Word Bank Group] has rated our Sustainability Report’s
reporting quality as “good” – the highest rating given in this report, in 2009.
Along with our subsidiaries, we continue to be India’s largest exploration acreage

holder in the private sector. Our domestic portfolio comprises 30 percent interest
in Panna-Mukta and Tapti (PMT) fields, 31 exploration blocks awarded under the
New Exploration Licensing Policy (NELP) and Pre-NELP licensing rounds and
5 coal bed methane (CBM) blocks. The total domestic acreage is 325,000 sq KMS.
In FY 2008-09, we farmed out 25 percent participating interest in Block K in East
Timor. We, now, have 14 blocks in our international portfolio including 3 in Yemen
(1 producing and 2 exploratory), 2 each in Oman, Kurdistan and Colombia, 1 each
in East Timor and Australia, with total acreage of 99,000 sq kms.
We commenced production of gas and hydrocarbons from KG-D6 block in

FY 2008-09, which has contributed significantly towards achieving India’s energy
security.
We operate two of the world’s largest and most complex refineries. With 1.24 million
barrels per day (MBPD) of crude processing capacity, we are the largest refiners at
any single location in the world. The addition of the new refinery has transformed
‘Jamnagar’ into the ‘largest refining hub of the world’. Further, we are among the
Top 10 private sector refining companies, globally, owning 25% of world’s most
complex refining capacity.
We are the largest producer of Polyester Fibre and Yarn, 4th largest producer of
Polypropylene (PP) and Paraxylene (PX), 6th largest producer of Purified
Terephthalic Acid (PTA) and 7th largest producer of Mono Ethylene Glycol (MEG).
For over three decades, VIMAL, our flagship brand enjoys the distinction of being
one of most trusted brands of premium textiles in the country. Our textile division
added clients in auto textiles and is now a significant supplier to major automobile
manufacturers in India. We continued with our foray in the defence, police, and
paramilitary services by supplying specialised fabrics for their applications.
For further information on company operations, products, services, brand and group and subsidiaries pl
refer RIL Annual Report for FY 2008-09, available on http://www.ril.com

Report Scope
We are in the fifth year of reporting on our triple bottom-line performance.

We started our journey from understanding our position on sustainable
development, knowing our stakeholders better and carefully planning the
path forward. Last year, we defined our vision, mission and values and
rolled out our sustainability strategy. We have commenced implementing
this strategy as detailed in this report.
Report Boundary
This report aims to provide reliable and balanced information on our sustaina-
bility performance for the FY 2008-09. The report covers our manufacturing
divisions located at Allahabad, Barabanki, Dahej, Hazira, Hoshiarpur, Jamnagar,
Jamnagar SEZ, Nagothane, Nagpur, Naroda, Patalganga, Silvassa and Vadodara;
Exploration and Production of Oil & Gas business; business divisions such as:
Chemical, Fibre Intermediates, Polyester, Polymers, Petroleum, Solar and Bio-fuels;
Supply & Procurement; Dhirubhai Ambani Foundation and Reliance Rural
Development Trust.
Inclusiveness
We have reported our triple bottom-line performance on the basis of our
sustainability strategy. Priority has been given to topics and indicators that are
material to us and are of particular interest to our stakeholders. We determined
the materiality of specific topics and indicators based on guidance in the GRI G3
Reporting Guidelines and taking into account a number of internal and external
considerations, including:
• United Nations Global Compact Principles on Environment, Human rights
and Corruption
• Challenges facing our sectors, identified through secondary research
• Our commitment to industry standards, such as International Petroleum
Industry Environmental Conservation Association (IPIECA)
• Our key sustainability challenges identified through our risk management
process
• Our core values and our sustainability policies
• Our internal management system
We believe the report will be of most interest to our employees and contractors,
shareholders, the financial community, our suppliers and customers, NGOs and
general public.
Global Reporting Initiative Guidelines (GRI)

This report has been drafted in accordance with the Global Reporting Initiative’s
G3 guidelines and conforms to A+ application level check. The report has been
checked independently by KPMG, India and the GRI. We are Organisational
Stakeholders of GRI.
United Nations Global Compact (UNGC) principles on Human Rights,

Environment and Corruption
The scope of the report has evolved since we started reporting in FY 2004-05.
From FY 2006-07, we presented the report with linkages to UNGC principles and
this year we are presenting detailed performance on these principles and their

relevance to our activities. Though we are not signatory to UNGC principles, we
have endeavoured to ensure that our report coverage is sufficient to report on our
communication on progress keeping with UNGC principles, which seek to
achieve the highest standards for return on investments to shareholders along with
performance in sustainability.
The commitment towards ethics and transparency, set forth in the values that
guide our company, provides assurance to stakeholders and guidance in their
decisions according to UNGC principles.
American Petroleum Institute / International Petroleum Industry

Environmental Conservation Association (API / IPIECA) guidelines
From FY 2006-07, we presented the report with linkages to API / IPIECA indica-
tors. We continue to report on these indicators, which provide guidance on
voluntary disclosure for the oil and gas sector. The majority of these indicators are
consistent with the indicators used by the GRI in the G3 Sustainability Reporting
Guidelines. We have raised greater awareness concerning API / IPIECA indicators
and their relevance to our businesses among a large number of employees.
Throughout the reporting period, we have revisited our strategic vision on
sustainability, identifying opportunities for improvement and the main courses of
action to be adopted, keeping in mind the sustainability challenges placed before
the company.
World Business Council for Sustainable Development (WBCSD)

Development Focus Area
Being a WBCSD Council member and as a responsible corporate citizen, we go
beyond corporate philanthropy and assume a larger role in society. This year’s
theme “Transforming Tomorrow, Today” strongly advocates WBCSD’s belief
“Business is good for development and development is good for business”. Our
sustainability strategy is built around this philosophy and directs us towards
investing in economic and social progress while preserving the environmental
resources on which our ecosystems depend.
We value your suggestions and invite your feedback on this report. Please e-mail
your suggestions/views/opinions to Shri Rohit Rao at [email protected]
Forward-looking Statements
This report contains forward-looking statements, which may be identified by their use of words like ‘plans’, ‘expects’, ‘will’, ‘anticipates’, ‘believes’, ‘intends’,
‘projects’, ‘estimates’ or other words of similar meaning. All statements that address expectations or projections about the future, including, but not limited to
statements about the company’s strategy for growth, product development, market position, expenditures, and financial results, are forward-looking statements.
Forward-looking statements are based on certain assumptions and expectations of future events. The Company cannot guarantee that these assumptions and
expectations are accurate or will be realised. The Company’s actual results, performance or achievements could thus differ materially from those projected in
any such forward-looking statements. The Company assumes no responsibility to publicly amend, modify or revise any forward looking statements, on the basis
of any subsequent developments, information or events.

Our Vision,
Through sustainable measures, create
value for the nation, enhance quality of
life across the entire socio-economic
spectrum and help spearhead India as a
global leader in the domains where we
operate.
Mission,
• Create value for all stakeholders
• Grow through innovation
• Lead in good governance practices
• Use sustainability to drive product
development and enhance operational
efficiencies
• Ensure energy security of the nation
• Foster rural prosperity
Values
Our growth and success are based on
the ten core values of Care, Citizenship,
Fairness, Honesty, Integrity,
Purposefulness, Respect, Responsibility,
Safety and Trust.
11
Dhirubhai-1, India’s first Floating Production Storage Offloading (FPSO) vessel,
located in the KG-D6 block of the east-coast of India.
Sustainability Strategy and Roadmap
Our sustainability strategy sets out the overall direction for us, to grow and
manage our businesses in order to deliver value to our stakeholders. It emphasises
the importance of partnership with our stakeholders, transparency and mutual
value creation, which form the basis for the culture we foster throughout the
Group.
For us, robust governance and the integration of sustainable development into
our strategy, business planning, risk management and day-to-day operations
allows us to minimise risks and seize opportunities to create value.
Our approach to sustainability is aligned with the ‘principles of materiality’ and

we have identified six material issues, which are important for the long-term
success of our business. Each of these issues is seen as being of particular interest
to one or more of our key stakeholder groups, and each issue has a direct bearing
on the continuing sustainability both of the company itself and the communities
within which we operate. Materiality sets the tone for risk management and we
have worked to integrate material issues into our strategy, business plans,
operational management and day-to-day activities.
To achieve our strategy objectives and deliver value to our stakeholders over the
long term, our emphasis is on reducing risks. We believe that operating to leading
standards of health, safety and environmental management, contributing to the
development of sustainable communities and engaging with our stakeholders in a
two-way open dialogue, regardless of our location, offers us a source of real
competitive advantage.

Tools for Supporting the Strategy
Sustainability management system

The deployment of the system is part of an improvement programme that consists of target setting and performance assessment.
The approach chosen by us draws on the GRI guidelines on transparency API / IPIECA and UNGC frameworks
Dialogue with stakeholders

We identify the expectations of the stakeholders affected by our activities, mainly through customer and employee
satisfaction surveys, questions raised at shareholder meets, supplier meets, consultations with local communities, the
evaluation and negotiation of contracts, etc. The dialogue established and resulting feedback allow us to adapt our practices
to the present and future expectations of our stakeholders.
DISCUSSION ON MATERIALITY
Securing energy supplies safely lies at the heart of our business. We are investing in
Energy Security technology and R&D to maximise yield fossil fuel resources, increase our renewable
energy portfolio and meet the ever increasing energy demand.
We are fully committed to improve our health and safety performance. Our board
Health and Safety sponsored HSE committee drives HSE improvement projects across manufacturing
locations. We are investing in our people and technology to improve safety performance
with a focus on behavioural and process safety.
Corporate We have a strong value system within the group and our board adheres to governance
Governance & principles of trust and transparency, among other things, and has over 50 percent
Transparency independent directors. Our risk framework includes major areas ranging from health and
safety to integrity and fraud reporting.
Our R&D efforts are aimed at improving quality of our products. We already have
Product innovative packaging solutions for agriculture produce and we are exploring the
Responsibility
possibility of using plastic waste as a supplementary fuel in cement kiln thereby
achieving effective management of plastic waste.
While securing energy supplies we understand that our carbon footprint is bound to
Climate Change inflate. We are investing in low carbon technologies and have implemented a robust
system to track flare gas emissions to achieve zero flare.
We remain committed to our “Waste to Resource” agenda. Our effort is to reduce our
Waste Management overall environment footprint. Key focus areas for us include water recycling and reuse,
reducing hazardous waste generation and increasing recycled input.

Strategy Pillars
Energy Security Growth Through

Environment
Innovation
Energy security, a national imperative, We have an important responsibility We provide a great variety of afford-
is one of the pillars of our sustaina- towards the natural environment. We able and quality products, which
bility strategy. As an integrated energy recognise the challenges faced by our enhances lives: fuels for transporta-
company, we intend to secure energy industry, be it in terms of depleting tion, a wide range of plastics used in
supplies in the country. With the crude resources, climate change, or hundreds of products - from polyethy-
commissioning of KG-D6 Oil and Gas end of life of petroleum- based lene bags to fibre optic, affordable
field, we are helping India reduce the products. In FY 2008-09, we have fabrics etc. With KG-D6, we will
imported crude oil requirement and invested Rs. 3,367.40 million in provide an affordable and cleaner
lessen the impact of the vagaries of R&D. Our refineries at Jamnagar are energy source at the doorstep of
crude oil prices. We set the commen- able to process several types of crude, millions of households, and industry.
cement of gas production in a record including those with a rich-sulphur We strive to innovate and provide
time of six and a half years from the content, thereby pushing further the world-class quality and safety at afford-
time of discovery against an average limits of crude availability. We able rates and for this we believe
age of around nine years. We multiply the initiatives at the end of ‘technology’ is a great enabler.
augmented our acreage through life of our polymers and other
domestic and international acquisi- petrochemicals products, engage with The ‘RIL way’ is to develop its own
tions to touch 325,000 sqKMs and our B2B customers and their end- technologies in select areas besides
99,000 sqKMs respectively. customers and partner with regulators being an efficient user of available
to maximise the actual share of technologies. R&D and Technology
recycling of our products. We make development are integral to our innov-
cleaner fuels in India and also ation agenda for achieving growth,
investing in alternate energy sources business profitability, sustainability
such as solar, bio-fuels including and rural transformation.
Jatropha plantation.

Social Institution
Health and Safety Product Responsibility
Building
We continue to give top priority to We produce a comprehensive range of Our business vision extends beyond
Health and Safety. Our objective is to petrochemicals comprising plastics our commercial interests. We believe
bring about a positive change and (PE, PP and PVC), olefins (ethylene in the philosophy of co-existence,
continual improvement in occupa- and propylene) and polyester (PSF, ‘Vasudhaiva Kutumbakam’ – the
tional health and safety practices at PFY and PET), fibre intermediates whole world is one family. Our
the workplace. For us, the most impor- (PX, PTA and MEG), aromatics Corporate Social Responsibility (CSR)
tant domain is focusing on behavio- (benzene, toluene and butadiene) and strategy is to have close and continu-
ural safety and our safety committees other chemicals. Our endeavour is to ous interaction with the people and
at each location ensure adequate design and deliver products and communities around our manufac-
awareness on industrial safety as well services with minimal impact to the turing divisions; the thrust is on imp-
as occupational health. All our manu- environment. We work towards this by roving their quality of life, especially
facturing units have a fully equipped adopting a life cycle approach and the underprivileged segment of
occupational health centre including a evaluating the impacts on environ- society.
full-time doctor, ambulance service ment across the value chain.
and necessary life-saving medicines. Our contributions are in the areas of
The cross functional teams established health, education, infrastructure deve-
A committee of directors monitors the to direct our efforts in this area, lopment (drinking water, improving
Health, Safety and Environment review and recommend on a wide village infrastructure, construction of
standards and practices. This range of product and process schools etc.), relief and assistance in
committee ensures that safety improvements, which include product the event of natural disaster and other
management systems are reviewed at safety, industry participation and social initiatives. The company’s aim
the highest level and are in-line with association, environment and safety is to provide comprehensive health
our ambitious goal of zero incidents at labelling, ease of handling and services covering preventive,
work place. It is our constant managing products, waste reduction, promotive and curative, and
endeavour to further strenghten our recycling and reuse, use of recycled community health care services.
safety management systems with the and recyclable packaging, energy
latest global best practices. conservation and environmental
protection.

Corporate Governance
Responsible governance is at the core of our value system driving our growth and
we have been practicing this mantra for over three decades. While adhering to the
regulatory requirements on corporate governance, we continually strive to adopt
emerging global practices guiding the management in strategy implemen-tation
and risk management and fulfilment of stated goals and objectives.
We are committed to meet the aspirations of all our stakeholders. This is demon-
strated in shareholder returns, high credit ratings, governance processes and an
entrepreneurial, performance focused work environment. Our customers have
benefited from high quality products delivered at the most competitive prices.
Our employee satisfaction is reflected in the stability of our senior management,
low attrition rate across various levels and substantially higher productivity. Above
all, we feel honoured to be an integral part of India’s social development.
We not only adhere to the prescribed corporate practices as per Clause 49 of the
listing agreement with stock exchanges in India but constantly strive to adopt
emerging best practices worldwide.
Board Composition
Our Board consists of 13 Directors, out of which 7 are Independent Directors.
Composition of the Board and category of Directors are as follows:
Category Name of The Directors
Promoter Mukesh D. Ambani

Director (Chairman & Managing Director)
Executive Directors Nikhil R. Meswani, Hital R. Meswani,

Hardev Singh Kohli, P.M.S. Prasad1, R. Ravimohan2
Non-Executive
Non-Independent Ramniklal H. Ambani
Director
Independent Mansingh L. Bhakta, Yogendra P. Trivedi,

Directors Dr. Dharam Vir Kapur, Mahesh P. Modi,
S. Venkitaramanan3, Prof. Ashok Misra,
Prof. Dipak C. Jain, Dr. Raghunath A. Mashelkar
1
w.e.f. August 21, 2009 | 2 from September 1, 2009 to December 28, 2009 | 3 Up to July 24, 2009
Every Independent Director furnishes a declaration at the time of their appoint-

ment as well as annually that they qualify the stipulated conditions for being
independent directors as laid down under Clause 49 of the listing agreement with
the stock exchanges.
Seven Board meetings were held during the year, as against the minimum require-
ment of four meetings. We have held at least one Board meeting in every three
months and the maximum time gap between any two meetings was not more than
four months.
The Board has constituted seven standing committees to provide direction and
facilitate the decision making process at the meetings of the Board/ Committees
in an informed and efficient manner.
1. Audit Committee
2. Corporate Governance and Stakeholders’ Interface (CGSI) Committee
3. Employees Stock Compensation Committee
4. Finance Committee
5. Health, Safety and Environment (HS&E) Committee
6. Remuneration Committee
7. Shareholders’ / Investors’ Grievance Committee

Code of Conduct
We have a well defined policy framework consisting of a Legal Compliance Unit
comprehensive Corporate Governance Manual, which A dedicated Legal Compliance Audit Cell within the
incorporates the policies and procedures for effective Management Audit Cell ensures that we conduct our
governance: business maintaining high standards of legal, statutory and
• Code for Board of Directors and Board Committees regulatory compliances. We have institu-ted a legal
• Code of Business Conduct and Ethics for Directors and compliance programme in conformity with the best
Management Personnel international standards. Our compliance programme is
supported by a robust, on-line system that covers all our
• Code of Business Conduct and Ethics for Employees manufacturing units as well as subsidiary companies. The
• Code of Shareholder Rights and Investor Relations gamut of this system includes statutes, all labour and
• Code of Financial Reporting, Disclosure and industrial laws, HSE regulations and taxation laws.
Transparency
Shareholders’ communications
• Code of Conduct for Prohibition of Insider Trading
Our Board recognises the importance of two-way
Our Whistle-blower Policy empowers employees to report any communication with our company’s shareholders and of
wrong doing without fear of reprisal. giving a balanced report of results and progress and
responds in a timely and consistent manner to questions
We have undertaken several initiatives towards maintaining
and issues raised. Our corporate website; www.ril.com has
the highest standards. Some of the initiatives are as follows:
information for institutional and retail shareholders alike.
Shareholders seeking information may contact the Company
Reporting on Triple Bottom-Line Performance
directly throughout the year. They also have an opportunity
RIL commenced annual reporting on its triple-bottom-line to ask questions in person at the AGM. Shareholders can
performance from FY 2004-05. contact RIL via dedicated shareholder contact points as
All our sustainability reports are externally assured by provided in our annual report. We ensure that queries,
independent assurers and GRI Checked. The Sustainability complaints and suggestions are responded to in promptly.
Report for FY 2008-09 is being assured by KPMG Advisory
Services Private Limited (India) and is a GRI-Checked A+ Employee Stock Option Scheme
Application level report. One of the widest programmes of its kind in the Indian
corporate sector, the programme was introduced in 2007.
The maiden report received ‘in-accordance’ status from GRI The programme has ensured complete alignment of
and all subsequent reports are ‘G3 Checked A+’ application individual interests with the growth imperatives of the
level reports. From FY 2006-07, in addition to referring GRI Company.
G3 sustainability reporting guidelines, RIL refers to The
American Petroleum Institute/The International Petroleum
Industry Environmental Conservation Association guide-
lines and The United Nations Global Compact principles.
RIL has also aligned its sustainability activities with the
focus areas of The World Business Council for Sustainable
Development.
Internal Checks and Balances

At the heart of our belief is the wide use of technology that
ensures robustness and integrity of financial reporting. We
have deployed a robust system of internal controls to allow
optimal use and protec-tion of assets, facilitate accurate and
timely compilation of financial statements and management
reports and ensure compliance with statutory laws,
regulations and company policies.
For more information about our Corporate Governance and shareholder engagement process, please refer our Annual Report FY 2008-09;
available on RIL website: http://www.ril.com

Management Systems
We have a comprehensive pan-India Integrated Management System (IMS), which acts

as a vital support for smooth and efficient operations. We strive to lead the industry
with best in the class management practices. The robust management information
systems help us conduct efficient business and deliver superior quality products &
services. Our MIS combined with disciplined internal audit function ensures regulatory
compliance across operations.
Continual and breakthrough improvements are carried out in all manufacturing and
service functions through Quality Circles, 5S and Six Sigma.
Information Integrity
• Information captured at source and made available on robust enterprise wide
electronic network contributes to accuracy of information
• Consistency of business processes is ensured by ERP system SAP 4.6
• Well defined organisation structure, documented policy guidelines, predefined
authority levels and an extensive system of internal controls ensures optimal
utilisation and protection of resources, IT security, accurate reporting of financial
and sustainability performance and compliance with applicable laws and
regulations
• Internal controls ensure that the assets are safeguarded against loss from unautho-
rised use or disposition. Further, transactions are authorised, recorded, reported
and stored in a secured manner
Six Sigma
• Rs. 670 million financial (annualised) benefits
• 528 Black Belts and Green Belts are associated in Six Sigma projects at different sites
• ISO 9001 QMS contributes to the management systems approach of RIL on quality
Safety
• Company’s safety programme Reliance Safety Observation Process' (ReSOP)
focuses on the behaviour safety aspect of all personnel
• 'Process Safety Management' (PSM) is a key focus area with DuPont Safety
Resources as the strategic partner
• 'Process Hazard Analysis' at various plants was initiated to address and reduce the
process safety risks
• Management systems approach for safety is significantly guided by OHSAS 18001
Management Systems
Environment
• Management System approach on environment further upgraded with integration
of ISO 14001 EMS
• Environmental standards covering all major environmental aspects were released
during the year
• To ensure effective implementation of the environment standards, an exercise to
make independent audit protocol and site related standard operating procedures
was initiated
• Company has more than 95 'Trained Lead Auditors' for ISO 14001:2004. They
perform internal environmental audits at regular interval

Disclosure on
Management Approach
Economic Indicators Society Indicators

We have a stringent internal control system for business Aligned with the goals and vision of the management, our
planning, risk management, operational stability and social initiative programmes, focus on key areas of
control, and regulatory compliance. Our integrated healthcare, education, community development, child
financial accounting system has in-built controls that welfare, environmental care and infrastructure development.
ensures reliable and effective financial reporting. Our audit On the health front, we have the distinction of being the
mechanism periodically reviews control and compliance of founder member of the India Business Alliance of the
legal and regulatory requirements and also frauds and World Economic Forum. We have resolved to share the
negligence. We have a board constituted Audit Committee responsibility of combating diseases such as Tuberculosis
with three independent non-executive directors. (TB) and HIV/AIDS. To achieve this, we have collaborated
with a large number of agencies working on these issues to
Environmental Indicators create some rather unique Public-Private Partnerships (PPP).
In addition to setting up hospitals for the neighbouring
We have a board constituted Health, Safety and Environ-
community at some of our manufacturing divisions, we offer
ment (HSE) Committee to monitor and ensure highest
medical services at all our manufacturing divisions and
standards of environmental, health and safety norms and
offices. On the educational front, our major manufacturing
compliance with applicable laws at all manufacturing
locations provide quality education to the children of all
divisions of the Company and recommend measures for
employees and also cater to the needs of surrounding
improvement. The Committee reviews the HSE policy,
villages. When it comes to community development, we
performance, procedures, controls and regulatory comp-
have undertaken several unique infrastructural projects in
liance. Our 12 manufacturing divisions are certified for ISO
rural areas such as construction of roads, anganwadis
14001:2004 environmental management systems. As part
(kindergarten schools), panchayat offices and community
of our continuous improvement cycle, the manufacturing
halls.
divisions and the E&P division establish goals and
objectives, under Environmental Management Programmes
(EMPs), to improve their environmental performance. Product Responsibility Indicators
It's our constant endeavour to ensure minimal health, safety
Labour Practices and Decent Work Indicators and environmental impact of our products across the supply
At RIL, every employee is encouraged to avail opportunities chain. We work with various agencies to promote end-of-life
that exist across multiple functions, disciplines as well as recycle and reuse of our products. Our R&D team is
geographies. We have customised management programmes focused on developing greener and safer products and
for our workforce upgrade and skill enhancement. For our alternatives. We adhere to all Indian laws related to
senior management, we have an advanced management marketing communications, including advertising, promo-
programme designed in collaboration with an international tion and sponsorship.
management institute. Our manufacturing divisions are
certified for OHSAS 18001 - safety and occupational health
management systems. As part of our continuous
improvement cycle, the manufacturing divisions and the
E&P division establish goals and objectives, under
Occupational Health & Safety Management Programmes
(OHSMPs), to improve their safety performance.
Human Rights Indicators

Over the years, governance processes and systems have been
strengthened at RIL. In addition to complying with the
statutory requirements, effective governance systems and
practices inter alia towards transparency, disclosures,
internal controls, promotion of ethics at workplace and
non-discrimination have been institutionalised. Our codes
of conduct and ethics policies cover such issues as bribery
and corruption, fraud, insider trading, human rights and
discrimination. They include a commitment to conducting
our business with due regard to the interests of our
stakeholders and the environment. We respect human
rights at workplace and pursue global leading practices,
which ensure freedom of association, prohibition of child
labour, protection of indigenous rights and prohibition of
forced and compulsory labour.

Communication and Engagement
We encourage an open and transparent process to Plan

communicate with our stakeholders. We ensure that the We continued with our approach of Monitor; Inform;
preferences, interests and perspectives of different Transact; Consult; Involve; Collaborate and Empower
stakeholders are given systematic consideration in the (MITCICE) and developed a comprehensive engagement
evaluation. This process ensures that stakeholders are well plan. This plan included the list of stakeholders to be
informed and can engage with us whenever necessary. consulted; key topics of consultation; and the purpose of
consultation with each stakeholder group. The planning
We work under the guiding principle of providing our
process included a wide range of objectives, from meeting
shareholders, investors, analysts and the market in general,
regulatory requirements and negotiating compensation, to
with reliable, complete information that accurately reflects the
building trust and managing expectations in general. This
situation of the company in terms of its commercial activities
planning process helped to tailor the consultation
and business strategies. Transparency is pursued in
specifically to stakeholders’ needs.
compliance with applicable regulations, time periods and
based on respect for the rights of all interested parties.
Consult
In our communications with customers, suppliers and The process deployed was context specific and we built on
employees, we ensure the right to privacy, confidentiality our approach of MITCICE. The consultation was targeted
and protection of personal information. Our employees who at key stakeholders and was customised to individual
have access to specific company information are duty bound stakeholder groups. The measures set in place include
to ensure that no undue advantage is taken of the same. customer and employee satisfaction surveys, questions raised
Each year, we conduct numerous events to encourage at shareholders meetings, contact points on our website and
interaction among employees. Our policy with regard to sustainability report, and meetings with employee
customers is to meet their expectations as best as possible, representative bodies, local residents and the press.
while striving to anticipate their requirements. The Investor
Relations Department is responsible for handling relations Incorporate Feedback
with shareholders and analysts. Our relation with suppliers We are using this dialogue with stakeholders as a tool for
and contractors is special and we consider them as partners, ascertaining the demands of the competitive environment,
seeking mutual benefit, working together creatively to offer anticipating risks and benefiting continuously from new
customers the best quality service. As part of the community business opportunities. The resulting feedback allows our
in which we operate, we participate in various social businesses to adopt the practices suited to the present and
initiatives introduced by the government and local future expectations of our stakeholders. This dialogue with
organisations. our stakeholders has enabled us to identify a list of material
issues, which we have woven into our sustainability strategy.
Stakeholder consultation is aimed at:
• Eliciting stakeholders’ preferences and priorities Document Results of Consultation
We have initiated documenting the results of consultation
• Identifying common ground and differences in what
activities and their outcomes to include: time and place such
stakeholders’ want from the evaluation, and
meetings take place; the stakeholder group consulted; the
• Determining a manageable set of priorities, preferably topics and themes of discussion and the results.
through consensus.
Last year, we had rolled out our stakeholder engagement Report Back
strategy and the two-way process we designed was primarily We revert to the stakeholders consulted with the outcome of
to initiate and sustain external relationships over a period of their feedback and take their agreement on the next course
time. This consultation process helped us in understanding of action. These stakeholders include customers; suppliers;
risks, impacts and opportunities in the entire value chain. employees; shareholders and local community. We also
We have adopted a five-step approach to these consultations; explain to them regarding the suggestions that were not
taken on board and the reasons for the same.
1. Plan
2. Consult
3. Incorporate Feedback
4. Document results of consultation
5. Report back

Stakeholder dialogue that helped RIL
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Performance on Commitments
In our efforts to achieve excellence in our sustainability initiatives, we have shaped our short term and long term
plans under our sustainability roadmap.
Commitment Performance
GHG emissions (CO2 equivalent) per tonne of

1. Controlling GHG emissions
production reduced from 0.3867 to 0.3809
Injury rate has increased by 17.30% while lost

2. Ensuring safety of people and assets days increased by 239.58% largely due to fire
incident at Nagothane Manufacturing Division
Attrition rate increased to 10.03% from 8.66% last

Attracting and retaining talented year
3. professionals Increased the talent pool by hiring 1500+
engineers in 2008-09
18.81% of supervisory staff have been imparted

Target of training 40% of supervisory staff training on Six Sigma
4. in Six Sigma in next 3 years Developing in-house consultants to impart Six
Sigma training
Providing cleaner fuels: Plans to

commence supply of gas from the KG- The project was completed in six-and-a-half years
D6 block to our consumers. In addition
to supplementing the energy supplies, it from the time of discovery. This is significantly
5. will also help in reducing GHG faster than the time taken for similar production
emissions from high carbon intensive
facilities elsewhere in the world.
fuels by replacing them with cheaper
and more efficient natural gas

Awards and Recognition
We continue to be recognised by various institutions for our excellence.

Some of the major awards and recognition conferred on our executives,
and company’s operations are as follows:
Shri Mukesh Ambani received the American India

Foundation’s (AIF), USA, ‘The 2008 Annual Spring
Gala Award’ in 2008.
Shri Mukesh Ambani was elected as Vice Chairman of

the World Business Council for Sustainable
Development’s (WBCSD) Executive Committee in
2008.
Shri PMS Prasad has been named as the ‘Energy

Executive of the year 2008’ by the London-based
magazine, Petroleum Economist in 2009.
Dr. R. A. Mashelkar received ‘Foreign Fellow’ from

Australian Academy of Technological Sciences and
Engineering (ATSE) in 2008.
Dr. R. A. Mashelkar represented India in the ‘I-20

Global Innovation Leadership Summit’ held at San
Francisco, USA, 2009.
In recognition of his major contributions / achievements

for the year, South Gujarat Chamber of Commerce and
Industry conferred ‘CEO 2007-08, Golden Jubilee Trust
Award ’ on Shri Hardev Singh Kohli in 2008.
RIL won the Golden Peacock Global Award for

Excellence in Corporate Governance for the year 2008.
Jamnagar Manufacturing Division bagged the ‘Refinery

of the Year Award for 2008’, for second successive year
from ‘Petroleum Federation of India’.

Dahej Manufacturing Division received the Hazira Manufacturing Division’s ‘Truckers Safety
‘Greentech Safety Award 2009 – Gold’ from the Programme’ and ‘Workers Safety Programme’
Greentech Foundation for excellence in safety received ‘Excellence in Practice Award’ from
practices. American Society for Training & Development
(ASTD) in the training management category.
Hoshiarpur Manufacturing Division received BSC
5-Star Rating in Health & Safety certification by Patalganga Manufacturing Division was selected to
BSC, UK, with a score of 94.2 percent. Further, the receive an ‘Excellence in Practice Award’ from
manufacturing division got BSC 5Star Rating in ASTD for the case study ‘Learning Function - A
environment certification by BSC, UK with a score catalyst to Organisational Change for Global
of 97.4%. Leadership’.
Hoshiarpur Manufacturing Division bagged According to the Nielsen India Corporate Image
Punjab Safety Award for two consecutive years Monitor 2008, a study designed to measure people’s
2007-08 & 2008-09. perceptions of the image and reputation of India’s
leading companies, RIL is one of the most admired
Hoshiarpur Manufacturing Division won ‘Hong companies by stakeholders for its CSR initiatives.
Kong Green Level Certificate’ for its PET recycling
initiatives; the division recycled PET bottles of 30 Amongst ‘India’s 10 largest companies by market
tonnes per day. capitalisation’, International Finance Corporation
(IFC) has rated RIL’s Sustainability Report’s
Jamnagar Manufacturing Division received reporting quality as “good” - the highest rating
‘Platinum Award’ for excellence in environment given for this report, in 2009.
management in refinery and chemical sector,
respectively, from GreenTech Foundation, India.
Jamnagar Manufacturing Division received

‘G-Cube Award for Good Green Governance’ from
Shrishti.
Silvassa Manufacturing Division achieved 5-Star

Rating in Safety & Health with a rating score of
95.1% by British Safety Council (BSC), UK, and
was also awarded the ‘Sword of Honour – 2008’ by
BSC, UK.
Silvassa Manufacturing Division achieved 5-Star

rating in environment with 98.76% by BSC, UK-
highest percentage points in the world awarded by
BSC so far in 95 countries.

Performance Review
Environmental Performance
Manufacturing Divisions
2008-09 2007-08 2006-07 2005-06 2004-05
HSE expenses (Rs. million) 998.96 908.96 536.37 483.90 456.54
Total Production (‘000 tonnes) 44,526.85 44,626.95 43,509.81 39,519.01 40,332.21
Material consumption
Raw material ('000 tonnes) 41,061.49 43,033.43 41,962.17 38,310.22 39,440.51
Associated material ('000 tonnes) 264.73 217.72 197.23 180.45 124.34
Intermediates ('000 tonnes) 29.99 34.78 31.60 31.09 48.60
Packaging material ('000 tonnes) 82.13 110.81 91.13 87.14 87.99
Material Recycled
Material recycled ('000 tonnes) 40.08 61.65 52.80 52.73 45.10
Material recycled (%) 0.0967 0.1421 0.1249 0.1366 0.1136
Direct energy consumption ('000 GJ)1 247,391.73 253,868.52 236,992.87 214,474.57 215,525.35
Renewable ('000 GJ) 324.84 276.93 236.57 188.67 137.34
2
Indirect energy consumption ('000 GJ) 1,572.23 1,707.05 1,642.10 1,385.49 941.60
Energy saved due to conservation ('000 GJ) 2,035.00 3,121.51 10,496.17 2,318.13 2,830.07
Total water withdrawal ('000 cu m) 97,172.64 97,788.41 95,686.43 89,856.64 85,957.62
Percentage of water recycled (%) 31.09 28.58 26.35 23.30 24.49
Total effluent discharged ('000 cu m) 20,105.38 23,774.00 24,920.44 24,106.89 23,334.36
Greenhouse gas emissions
3
Direct emissions ('000 tonnes of CO2 eq.) 16,591.74 16,889.57 16,410.80 15,534.50 15,927.32
Indirect emissions ('000 tonnes of CO2 eq.)4 369.37 368.22 367.42 312.71 211.62
Reductions in GHGs ('000 tonnes of CO2 eq.) 613.56 877.27 629.07 0.00 0.00
Emissions of ODS (tonnes of CFC-11 eq.) 11.65 30.70 27.72 18.91 19.71
Total air emissions
SPM ('000 tonnes/year) 3.60 3.64 3.52 3.36 3.99
SOx ('000 tonnes/year) 12.51 13.94 13.81 14.21 15.70
NOx ('000 tonnes/year) 18.41 19.07 18.87 17.01 17.79
5
VOCs ('000 tonnes/year) 19.94 19.91 19.67 18.50 18.97
Total amount of waste generated
Hazardous waste ('000 tonnes) 47.07 41.44 40.47 32.94 35.43
Non-hazardous waste ('000 tonnes) 35.91 44.87 41.81 23.69 26.79

1
In FY 2008-09, direct energy consumption values are considered as the energy purchased in the form of fuel plus energy generated in the form of fuels and / or other indirect
energy less energy sold either in the form of fuel and / or electricity exported to the grid, in order to ensure consistency in reporting the same has been applied to all the years in
the table.
2
In FY 2008-09, indirect energy consumption values are considered as electricity purchased from the grid in order to ensure consistency in reporting the same has been
applied to all years in the table.
3
Direct GHG emissions include all the emissions resulting from Direct Energy consumption, inclusive of electricity produced and sold to grid, in order to ensure consistency
in reporting the same has been applied to all the years in the table.
4
Indirect emissions include all the GHG emissions due to the purchase electricity from third party or from the grid, in order to ensure consistency in reporting the same has
been applied to all the years in the table.
5
VOC is currently monitored only at our Jamnagar manufacturing division.
E&P6
2008-09 2007-08 2006-07 2005-06 2004-05
HSE expenses (Rs. million) 115.46 17.02 10.47 11.92 8.16
7
Material consumption
8
Casings & Tubular (‘000 meters) 237.70 199.38 195.41 149.40 47.95
Chemicals-Solid (‘000 tonnes) 76.77 92.82 27.90 25.33 25.17
Equipments and accessories (‘000 each) 15,769.31 20,691.14 3,556.17 1.56 0.00
Chemicals – liquid (‘000 KL) 15.42 14.26 7.31 6.51 8.44
Direct energy consumption
Diesel (‘000 GJ) 2,763.73 2,352.70 1,305.04 1,167.06 650.62
Gas (‘000 MWH) 1,497.28 902.50 1,769.60 1,772.43 100.28
HFO (‘000 GJ) 0.9371 0.8636 1.29 2.00 2.19
Water consumption (‘000 cu m) 171.34 64.81 38.86 30.64 22.84
Hazardous waste (tonnes)9 3,018.54 909.01 463.99 165.82 118.02
Non hazardous waste (tonnes) 927.56 974.98 995.12 503.47 365.22
6
RIL is a joint operator with BG Exploration and Production India Limited (BG) and Oil&Natural Gas Corporation of India (ONGC) having a 30% interest in Panna-
Mukta-Tapti (PMT) and in-line with the best global sustainability reporting practice, we have considered 100% applicable value to PMT in Environmental and Social
Performance Review.
7
The material consumption values are related to consumables used in the E&P of O&G.
8
PMT information is not available.
9
The Hazardous Wastes Management and Handling Rules 2008, Schedule 1, item 2.1, 2.2 and 2.3 classifies drill cuttings containing oil, drill mud and other wastes and
sludge containing oil as Hazardous waste. As such, the total mud (sludge and slurry form) needs to be reported as Hazardous Waste.

Social Performance
Manufacturing Divisions 2008-09 2007-08 2006-07 2005-06 2004-05
Safety Performance
Injuries (nos) 123 100 128 116 138
Injury rate (per 100 employees) 0.1978 0.1686 0.2598 0.2245 0.2923
10
Lost days (nos) 11,886 3,338 3,418 2,826 3,332
Lost day rate (per 100 employees) 19.11 5.63 6.94 5.47 7.06
Man hours worked (million hours) 124.36 118.60 98.53 103.36 94.43
Fatalities (nos) 8 1 9 2 7
Training
Leader (hours) 15,402 23,562 12,918 16,829 14,187
Manager (hours) 489,168 629,831 295,272 216,705 131,861
(including retainers/consultants)
Executive (hours) 191,408 291,137 140,663 109,221 221,753
Non-supervisory (hours) 130,132 463,937 96,405 92,160 111,369
Contract Labour (hours) 354,693 452,575 -- -- –
10
As per global reporting practice, we have reported the number of lost days sans fatalities. From FY 2008-09, we have expanded the scope of injuries and loss days to include
injuries and loss days of construction workers in steady-state operations. As per Indian regulations, each fatality is equivalent to 6,000 lost days.
E&P
2008-09 2007-08 2006-07 2005-06 2004-05
Safety Performance
Injuries (nos) 28 17 16 5 1
Injury rate (per 100 employees) 0.1008 0.0736 0.2145 0.1151 0.0393
11
Lost days (nos) 431 0 14 0 0
Lost day rate (per 100 employees) 1.55 0 0.1877 0 0
Man hours worked (million hours) 55.54 46.17 14.92 8.69 5.09
Fatalities (nos) 4 2 0 0 0
Training
Leaders (hours) 7,102.5 3,348 3,990 3,478 808
Managers (hours) 105,735 121,924 70,883 13,112 5,464
Executives (hours) 1072.5 704 384 864 448
11
As per global reporting practice, we have reported the number of lost days sans fatalities. As per Indian regulations, each fatality is equivalent to 6,000 lost days. The lost
days reported for FY 2008-09 also includes lost days from the blocks other than PMT which commenced the production in 2008-09. For the earlier years, the lost days
pertain only to PMT operations which are jointly operated by RIL, BG and ONGC.

Across RIL
Workforce breakdown 2008-09 2007-08 2006-07
Leader (nos) 985 1.163 1,144
Manager (nos) 7,863 7,974 6,954
Executive (nos) 4,988 4,451 3,676
Trainees (nos) 1,497 1,430 702
Retainers / Consultants (nos) 21 88 100
Workers (nos) 9,325 10,381 12,120
Total number of employees (nos) 24,679 25,487 24,696
Attrition rate (%) 10.03 8.66 7.79
Benefits provided to employees (Rs. million) 4,840.20 4,668.40 3,596.30
Across RIL
Social Expenditure 2008-09 2007-08 2006-07
Rs. million Rs. million Rs. million
12
Education 167.54 709.73 104.74
13
Health 146.31 15.83 9.47
Community Development 171.73 91.38 39.68
Environment (Greening activities) 12.32 13.55 41.16
14
Others 488.99 73.04 92.02
Dhirubahi Ambani Foundation 354.70 145.50 82.80
Sir HN Medical & Research Society 7.65 7.50 7.70
RRDT 197.43 240.70 452.22
TOTAL 1,546.67 1,297.23 829.79
12
Education includes all education related aid, donation, scholarship and sponosrship across RIL locations including Jamnaben Hirachand Ambani Foundation,
Hirachand Goverdhandas Ambani Chairtable Trust.
13
Health includes medical aid & benefits extended across RIL locations including Sir HN Medical Hospital Research Centre and Drishti.
14
Others includes donations, sponsorship and awards instituted across RIL loactions including UAA-Dhirubhai Lifetime Achievement Award, RIL CNN IBN Real
Indian Heroes Award.

Economic
Performance Review
We delivered a superior financial performance with improvements across key para-

meters. Turnover achieved for the year ended March 31, 2009 was Rs. 1,463.28
billion (USD 28.9 billion), a growth of 5 percent over the previous year. Operating
profit before other income increased by 2 percent from Rs. 233.06 billion to Rs.
236.83 billion (USD 4.7 billion).
We continue to be one of India's largest exporters. Exports, including deemed
exports, were at Rs. 891.99 billion ($ 17.6 billion) as against Rs. 834.92 billion for
the previous year. RIL exported to 111 countries, including many quality-driven
and value-driven markets. Exports represent 61% of the RIL's turnover. Petroleum
products constitute 83% and petrochemicals contribute 17 % of the total exports.
The total economic value generated increased by 2.41% to Rs. 1,483.88 billion while
INR million
the total economic value distributed also increased by 5.43% to Rs. 1,282.42 billion.
8,412 We are one of India’s largest tax paying organisations with a contribution equivalent
9,717
20,861
to 2.90 percent of Government of India's indirect tax revenues. We have contributed
21,050 Rs. 115.74 billion to the national exchequer in the form of various taxes and duties.
23,813 This year, our employee costs were Rs. 23.81 billion including employee benefit plans.
2004-05
2005-06
2006-07
2007-08
2008-09
Employee Cost
Total Assets: Rs. 2,457.06 billion (USD 48,444 million)

PBDIT excluding exceptional item: Rs. 257.43 billion (USD 5,076
million)
Cash Profit: Rs. 223.65 billion -11% (USD 4,410 million)
Net Profit: Rs. 153.09 billion (USD 3,018 million)
Net Profit excluding exceptional income: Rs. 156.37 billion (USD 3,083
INR million
million)
Generated Distributed Retained
1,483,880
1,448,982
Dividend payout: 130% - amounting to Rs. 22.19 billion (USD 438

1,188,320
898,070
million). This is one of highest payout by any private sector company in

746,139
1,282,423
1,216,411
India
1,050,289
782,221
637,226
Net gearing ratio: 27.8%

232,572
201,457
115,849
138,031
108,913
Net debt/equity ratio: 0.42

2004-05 2005-06 2006-07 2007-08 2008-09
Economic Value
Generated Distributed & Retained
Market Capitalisation is 6.1% of the total market capitalisation in India
Weightage in BSE Sensex is 13.6%
Weightage in S&P CNX Nifty Index is 11.1%

OVERVIEW
RPL merger with RIL: Value creation through scale Refining Hub of the World
and synergies We started our refinery in the Special Economic Zone (SEZ)
The merger of Reliance Petroleum Limited (RPL) with RIL has at Jamnagar, which is the most complex, super-sized refinery
enabled seamless integration of operational scale and built anywhere in recent years. The new refinery is the 6th
financial synergies that existed between the two companies. largest refinery in the world with crude oil processing
Assets and liabilities of RPL have been transferred to RIL with capacity of 580,000 barrels of oil per day (BPD).
effect from April 1, 2008, as per the approval granted by the
The new refinery catapults our company into the league of
Hon. High Courts of Mumbai and Gujarat. Shareholders
the largest refiners globally, both in terms of complex
of RPL received 1 share of RIL in lieu of every 16 shares of
refining capacity and earning potential. Jamnagar has since
RPL held by them, as per the scheme of merger.
emerged as the refining hub of the world with an aggregate
The merger creates a platform for reinforcing the Company's refining capacity of 1.24 MBPD of oil.
position as an integrated energy company on a global scale.
The merger enhances value for shareholders of both The new refinery has a Nelson Complexity Index of 14.0
Companies. enabling processing of heavy crudes and production of
superior products, which meet specifications exceeding
Through this merger, we consolidated our company’s position
as a world-class, complex refinery that complements its’ Euro IV standards. The refinery complex is now operating at
existing refining assets. We will additionally gain from full capacity.
reduced operating costs arising out of the combined
operations. The merger is expected to reduce the earnings
volatility for RPL shareholders as they participate in our Rating
integrated energy chain. Our financial discipline and fiscal prudence is reflected in
the strong credit ratings by leading international rating
agencies. We have been rated BBB and Baa2 by S&P and
RIL joins the league of global deep water oil and gas
operators Moody's respectively, a notch above India's Sovereign rating.
Our long term debt has been rated AAA by CRISIL and
We commenced production of hydrocarbons in KG-D6 'Ind AAA' by Fitch, the highest rating awarded by both
block in the Krishna Godavari basin with the production of
sweet crude of 420 API. The production of oil in KG-D6 Agencies and short-term debt has been rated P1+ by CRISIL,
block was commissioned in just over two years of its the highest credit rating assigned in this category. Following
discovery, making it the world’s fastest green-field deepwater the approval of merger by boards of RIL and RPL, Moodys,
oil development project. S&P, Fitch and CRISIL reaffirmed their respective ratings of
our company’s debt instruments.
We are enhancing India's energy landscape. We have
commenced gas production from KG-D6. Production from
the Dhirubhai 1 and 3 discoveries of the KG-D6 block will
result in a quantum leap towards achieving India's energy Note: The figures for the current year include figures of Reliance Petroleum
security as it will account for 40% of the country's current Limited (RPL), which is amalgamated with the Company with effect from
hydrocarbon production. This will reduce India's energy 1st April 2008 and to that extent not comparable to those of previous year.
dependence on external sources and help bring down For more information on our Economic Performance, please refer our
subsidies in the fertiliser, power and transportation sectors. Annual Report FY 2008-09 available on RIL website: http://www.ril.com

Energy Security
Energy security, a national imperative is one of the pillars of our sustainability

strategy. As an integrated energy company, we intend to secure energy supplies in
Giga Joules Per Tonne the country. With commissioning of KG D6 Oil and Gas field, we would help
+ - of Production
India reduce the imported crude oil requirement and lessen the impact of the
5.33 vagaries of crude oil prices. We commenced gas production in a record time of
5.42 six-and-half years from the time of discovery. We augmented our acreage through
5.44 domestic and international acquisitions to touch 325,000 sq kms and 99,000 sq
5.68 kms respectively.
5.55
While we contribute to the energy security of the nation, we also realise our
Direct energy responsibility of managing our own energy needs effectively. Energy conservation
2004-05
2005-06
2006-07
2007-08
2008-09
consumption
is an integral aspect of our work culture. Energy Cells at our manufacturing
divisions are responsible for the energy management of the division. The energy
cells work in conjunction with corporate energy cell to improve the energy
efficiency through process redesign, retrofitting and behavioural change. The
corporate energy cell is responsible for brainstorming new ideas for developing the
energy mix (grid vs own generation), fuel mix and benchmark performance using
Solomon and/or Shell energy index. Energy audit and accounting coupled with
Mega Joules Per Tonne regular management reviews for energy generation and utilisation ensures
of Production responsible energy management. Some of our manufacturing locations like
Jamnagar and Hazira have been rated top for specific energy consumption by
3.41
international benchmark studies.
4.77
5.44 The specific direct energy consumption for the current year has decreased from
6.21 5.68 to 5.55 GJ per tonne, and the specific indirect energy (electricity)
7.29
consumption has decreased from 0.0383 to 0.0353 GJ per tonne. Our conscious
Renewable Energy efforts to increase the renewable energy in our energy portfolio have resulted in
2004-05
2005-06
2006-07
2007-08
2008-09
Consumption increase of specific renewable energy consumption by 17.57% to 7.29 mega joules
per tonne. Our energy conservation efforts have helped us reduce our carbon
footprint. Various energy initiatives taken this year have culminated to a total
energy savings of 2.03 million GJ.
28.00
Ta r g e t
A c t u a l Energy Index
25.06
Giga Jules Per Tonne

of Production
MMKcal / MT
0. 0233
10.39
10.29
0. 0351
8.30
6.30
0. 0377
3.58
4.05
0. 0383
3.45
3.84
3.29
3.91
3.87
3.82
3.34
3.00
3.00
2.22
2.50
2.44
2.06
2.03
1.77
0. 0353
1.69
1.22
1.19
0.00
0.00
0.00
0.00
2004-05
2005-06
2006-07
2007-08
2008-09
Indirect Energy
Barabanki
Dahej
Dhenkanai
Allahabad
Kurrkumbh
Nagothane
Hazira
Naroda
Patalganga
Silvassa
Vadodara
Hoshiarpur
Jamnagar
Jamnagar
Nagpur
Consumption
(CEL)
(SEZ)
The energy security is a more compelling sustainability issue for India with the expected energy
demand to be 1.8 Btoe by 2032 considering an average GDP growth of 7.5%.*
*
Based on the Integrated Energy Policy of the Planning Commission of India

CLIMATE CHANGE
As a responsible corporate citizen we are committed to the cause of climate change
mitigation and adaptation. The production of natural gas, a cleaner fuel from
Krishna Godavari basin will enhance the clean energy mix of India with currently
only 9% of Indian energy demand being met by natural gas as compared to 24%
of global energy demand satisfied by natural gas.**
Energy conservation across our manufacturing divisions with a focus on efficient
energy management has resulted in reduction of GHG emissions. Some of the
projects have been qualified as Clean Development Mechanism (CDM) projects
and ratified by United Nations Framework Convention on Climate Change
(UNFCCC). In FY 2008-09, UNFCCC has issued 11,938 Certified Emission
Reductions (CERs) to us resulting in a total of 112,968 CERs on a cumulative
basis until March 2009. Till date we have registered five CDM projects at
UNFCCC (expected 88,360 tCO2 per annum). Two projects were approved by
Chicago Climate Exchange in FY2008-09 (expected average GHG reduction of
71,732 tCO2 per annum).
The CDM cell diligently evaluates all the initiatives for any CDM potential
projects. All these focused efforts across the manufacturing locations have resulted
in the specific GHG emissions of 0.3809 tonnes of CO2 equivalent per tonne as
compared to 0.3867 tonnes of CO2 equivalent per tonne in the previous year. We
were able to achieve absolute GHG emission reductions of 613,560 tonnes of CO2
equivalent as a result of various initiatives taken including the CDM projects and
other GHG emission reduction initiatives.
As a part of our commitment to the climate change mitigation and adaptation
cause, we participate in worldwide developments and activities in Carbon Capture
and Sequestration (CCS). We are also member of the Carbon Capture and
Sequestration Association, London.
Investment in Renewable Energy

We have executed several projects of supplying and installing solar PV power
systems all over the country in remote rural areas. Solar street lights provide ease of
commuting for people in rural areas at night time besides improving their security
and overall law and order. Solar powered water pumping systems have been
developed by us and installed in various parts of Andhra Pradesh. Such systems
are very effective in dry areas with good sunlight and very little water availability.
Farmers have benefited greatly from these systems as it protects their crop against
variation in rainfall.
Other products that have been designed for a rural set-up are the solar powered
water purifier and solar lantern charging station. These products support an
entrepreneur model enabling a person to serve a small community and generate a
regular source of income.
Efforts for reducing CO2 emissions at Hoshiarpur Manufacturing

Division
The consumables for recycle plant were earlier being imported from Overseas
Suppliers at CIF Nhava Sheva (Mumbai Port) and the containers were moved to
Hoshiarpur Manufacturing Division by road from the Nhava Sheva Port - a distance
of 1,600 kms. The trailers were moved by diesel operative vehicles on road, which
resulted in consumption of around 710 litres for every container delivered at
Emissions Per Tonne
Hoshiarpur. To reduce diesel consumption, a multi-mode movement of rail-road mix of Production
was designed to save (road movement) approximately 1,510 kms (1600 - 90) for each
0.3990
container. 0.3999
0.3865
Installation of Rice Husk Boiler at Barabanki Manufacturing Division 0.3867
0.3809
With a focus on renewable sources of energy, we have installed a boiler that is
2004-05
2005-06
2006-07
2007-08
2008-09
GHG Emissions
based on rice husk. A capital expenditure of Rs. 66.5 million was incurred in
purchase of boiler and civil construction. The biomass-fired boiler resulted in
reduction of GHG emission by 20,404 tonnes of CO2 per year and has a payback
period of less than 11 months. **Based on “World Energy Outlook 2008”
released by The International Energy Agency (IEA)

Increase Hydrocarbon recovery in Main Flare Gas furnaces, which mainly contain HCL, VCM, and EDC. It
Recovery compressor – Jamnagar Manufacturing fractionates the feed into HCL from overhead, VCM and
Division EDC from bottom. Simulation of VCM & HCL column in
Aspen technology was taken up as a project, which resulted
In Propylene Recovery Unit (PRU), part of the gases were in reduction of reflux ratio of VCM and HCL column from
getting flared. Further, the hydrocarbon recovery in the FGRS 0.42 to 0.37 in VCM and 1.30 to 1.15 in HCL column
was low because of the nitrogen content in the gases. without compromising the product purity. The total annual
A dedicated header was laid from treater / dryer outlet from energy savings realised was 12,685 GJ.
PRU-1 & PRU-2 and connected to LLP flare header at the
nearest location (i.e. upstream of FCC flare joint Waste to energy
connection), which resulted in 50% reduction in the ICPE initiated a project in collaboration with the leading
amount of gas flared and improved the hydro carbon manufacturers of cement in the country, to explore the
recovery ( 0.48 MT/hr). possibility of disposal of plastics wastes through co-
processing in the cement kilns. Use of unrecyclable plastic
Reduction in reflux ratio of Vinyl Chloride Monomer waste helps in recovering energy contained and in turn
(VCM) and Hydro Chloric Acid (HCL) column using reduces fossil fuel consumption. On the emissions front, it
ASPEN at Dahej Manufacturing Division was observed that the emission levels of various gaseous
VCM column is fed by HCL column bottoms, which mainly substances including Dioxins and Furans came down during
contains VCM and Ethylene Dichloride (EDC). It the co-processing operation from the level observed during
fractionates the feed into VCM from overhead and EDC pre-co-processing stage.
from bottom. HCL column is fed by EDC cracking
Some of our major energy conservation measures under taken in FY 2008-09:

Barabanki Manufacturing Division (LLP) Flare reduction from 20 TPD to 5 TPD has been
• Use of Atmospheric Fluidised Bed Combustion (AFBC) achieved by the Acoustic survey and N2 tracer technique,
boiler consuming local fuel (rice husk) for steam genera- done as a part of Flare Control Valves Audit.
tion, where otherwise fuel oil-fired boilers were used. • Conducting Steam Leak survey across the complex twice
• Replacement of low efficiency motors by high efficiency in the year.
motors for fans, blowers and pumps in entire complex. • Installed 61 solar water heaters in the year. The project
• Stopping hot standby fuel-oil-fired-boiler by improved was started in 2006-07 and 857 solar water heaters have
running boiler reliability. been installed till date.
Dahej Manufacturing Division Nagpur Manufacturing Division

• Coating of cooling water pumps, providing Variable • Optimising threshold level control of Centrifugal Air
Frequency Drive (VFD) on fire water jockey pump and compressors.
replacement of Glass Reinforced Plastic (GRP) fans with
Fibre Reinforced Plastic (FRP) fans in cooling tower at Nagothane Manufacturing Division
Utilities.
• Performing catalyst replacement with new high selective
• Re-routed oxygen supply to Vinyl Chloride Monomer catalyst at Utilities/Air Separation Plant (ASP).
(VCM) plant through Mono Ethylene Glycol (MEG)
plant oxygen compressors K-302A/ B (running), which
Naroda Manufacturing Division
otherwise was receiving oxygen from dedicated oxygen
compressors K-202A/B (stopped) at VCM plant. • Augmenting steam header and replacement of traps and
vents in entire complex and condensate recovery in
Hazira Manufacturing Division Menswear Process House.
• Stopping 17 pack preheaters in DuPont Spinning and
Patalganga Manufacturing Division
16 pack preheaters in Barmag Spinning by improving
pack life & optimising pack inventory, stopping one Dow • Installation of heat exchanger for furnace heat recovery at
heater in Continuous Polymerisation Plant CP-12 by Fibre Utilities.
improving reliability of heaters, increasing Hot Conden-
sate Tank (HCT) pressure in CP-1 & 2 to 2.25 bar from Silvassa Manufacturing Division
2.05 bar by rerouting of CP-3 finisher Dow condensate • Unification of yarn suction blower in Barmag Machine.
line to Cold Condensate Tank (CCT) from HCT.
• Stopping one high pressure compressor at utility plant by Vadodara Manufacturing Division
using floating header and optimising demand side con-
sumptions, by reducing quench blower speed in DuPont • Upgradation of Methyl Acetylene and Propadiene (MAPD)
& Barmag spinning by optimising duct pressures, motor at Naphtha Cracker; stopping of one boiler feed
removing blind plates, choked chilled water coils and water pump, one blower, six aerators at Inter Offsite Plant
adjusting positional quench air dampers. (IOP) unit and halting cooling tower operation at Pyro-
lysis Gasoline Hydrogenation – Benzene (PGH–BZ) unit.
Jamnagar Manufacturing Division • Recovering heat from Medium Pressure (MP) steam
• Increased hydrocarbon recovery by routing propylene condensate by installation of Direct Steam Generation
treater regeneration gases to Low Low Pressure (LLP) flare (DSG) preheater and rerouting the recycled surface
gas recovery compressor. Main Flare reduction from 20 condensate from cracker to boiler deaerator, which
Tonnes per Day (TPD) to 8 TPD and Low Low Pressure otherwise was going to cooling water at Naphtha cracker.

Growth Through Innovation
We provide millions of Indians with a great variety of intellectual capability to meet RIL’s business goals through
affordable and quality products which better their Life: fuels technology development and application.
for transportation, a wide range of polymers used in
In the refining business, the major technology focus is on
hundreds of products - from polyethylene bags to fibre
improving performance of Crude Unit, Fluidised Catalytic
optic, affordable fabrics, etc. With KG-D6, we will provide
Cracker (FCC), Cokers and also increasing propylene yield
an affordable and cleaner energy source at the doorstep of
in FCC among others. In the petrochemicals business, RTG
millions of households and Industry. We strive to innovate
supports Olefin Crackers, Polymers, Fibre Intermediates,
and provide world class quality and safety at affordable rates
Aromatics, LAB and Polyester. The focus areas in petro-
and for this we believe Technology is a great enabler.
chemicals at present and in future include asset utilisation,
The ‘RIL way’ is to develop its own technologies in select development of specialty materials from facilities designed
areas besides being an efficient user of available techno- for commodities; value addition to by-product streams and
logies. Research & Development (R&D) and Technology opportunities at the chemicals / oil interface.
development are integral to our innovation agenda for
We are also working in emerging technologies such as Fuel
achieving growth, business profitability, sustainability and
Cells, Solar, Bio-fuels and gasification of various feedstocks
rural transformation. The Company has consolidated
to improve the eco-system. To meet current and future needs
various research and process technology functions under
in a rapidly changing market environment, RIL is in the
one umbrella – ‘Reliance Technology Group’ (RTG). This
process of building technical capability in areas cutting
consolidation will act as a catalyst to foster innovation and
across various businesses of the Company.
enhance the interfaces in both, conventional and emerging
technological arenas. Some major ongoing / completed projects include:
We get external perspectives from members of the ‘Reliance • Heavy crude processing
Innovation Council’ (RIC) in shaping its innovation agenda • Alternative applications of FCC spent catalyst
and informed insights in specific technology activities. The
• Maximising propylene (PP) and LPG recovery from FCC
high-level organisational role for RTG includes Research &
products
Development (R&D), Process Engineering, Basic
Engineering, Process/Product Develop-ment, Laboratory • APC/RTO implementation in all RIL’s major
and Pilot Plant Operations at various sites, Technology manufacturing facilities
Sourcing Guidance, Technology Planning, Technical • On-purpose Hexene - 1 & Octene -1 catalyst development
Support to Manufacturing and Businesses and New • n-Hexane, n-pentane and other solvents production from
Business Development Support. existing facilities
We also act as an enabler for the de-bottlenecking of • A new polyethylene product (UHMWPE) process
manufacturing divisions for enhancing productivity and for development
improving the profitability, reliability and performance. • Advance generation PP catalyst and donor obial Polyester
Profit improvement plans and energy management capabi-
• Low cost antimony catalyst for polyester production
lities are also being enhanced at manufacturing divisions.
• Magic WrapZ using advanced polyester technology for
We aspire to be ‘the most innovative and globally- food/vegetable preservation
connected technology organisation in the businesses and
• Advance Reliance Spinning for increased capacity from
operations that the company is in; recognised by its business
partners and employees by creating unique opportunity and RIL’s polyester plants
value through technology’. This assures alignment with • More effective FDY finish-polyester
business and manufacturing partners to create physical and • Low pill fibre-polyester

We participate in various collaborative projects in India and overseas to enhance basic research and technological deve-
lopments in many areas. We have signed Research Alliance Agreements with various entities like the IITs (Mumbai, Delhi &
Chennai), The National Chemical Laboratory (NCL) and University of Mumbai Institute of Chemical Technology (UICT).
RIL’s partnership with Council of Scientific & Industrial Research (CSIR) under the New Millennium India Technology
Initiatives (NMITLI) is gathering momentum in the area of Fuel Cells and upgra-dation of biofuels by-products.
The patent filing activity has increased substantially in recent years with 120 patent applications and 71 patents being granted.
Last but not the least, RIL is developing and implementing fit-for-purpose management systems, work processes and tools for
achieving technical excellence; and creating a high performance environment for people to innovate and contribute towards
organisational and individual growth.
Innovation
The contraction of the global economy and the demand strategist, Prof. George Whitesides, Harvard University,
destruction in markets saw many global corporates Prof. Jean-Marie Lehn, Nobel Laureate, Prof. Robert
struggling to survive. We, once again, demonstrated our Grubbs, Nobel Laureate and Mr. William Haseltine,
ability to innovate by developing initiatives seeking Venture Capitalist.
opportunity in adversity.
Our aim is to build the next generation of young innovation
The Reliance Innovation Council (RIC), a unique structure, leaders within the organisation; creating a robust system for
comprises global thought leaders under the chairmanship of innovation management; developing and integrating a
Dr. R. A. Mashelkar, one of India’s most eminent scientists comprehensive measurement system for innovation and
and a member of the company’s board. The eminence of the propagating our achievements internally and outside the
Council is enhanced by members such as Mr. Mukesh D. organisation.
Ambani, CMD, RIL, Prof. C. K. Prahalad, renowned global
Specific R&D initiatives carried out by the company

• Improved propylene recovery at the refinery. • Improved furnace technology in Cracker plants.
• Propylene odour control. • Substitution of Di-methyl Di- Sulphide (DMDS) in
Cracker Plants.
• Development and use of refinery models.
• Development of Cationic Polyester in Continuous
• Development of improved paraffin
Reactor.
dehydrogenation catalysts.
• Development of Full Dull Luster Polyester in
• Unsaturates reduction in Pentane streams.
Continuous Reactor.
• Catalyst Technology Development for
• Development of polybutylene terephthalate
Polypropylene.
(PBT) yarns.
• Eco-friendly recovery of ammonium sulphate
• Spin finish development for flat yarns and
from wastes.
partially oriented yarn (POY).
• Development of a green process for butadiene
• Magic WrapZ development for enhancing shelf
polymerisation.
life of fruits and vegetables.
• Production of ethanol from biomass.
• New Catalyst systems development for PET.
• Process for comonomers from ethylene.
• Technology development of Antimicrobial
• Composite adsorbents for Solution Polyethylene. Polyester.
• Improved bimodal High Density Polyethylene. • Development of Carbon fibre.
• New PTA (Purified Terephthalic Acid) technology • Development of unique solar PV Products.
development.
• Development of high yielding varieties of Biofuel
• Catalyst recovery from PTA plants. crops like Jatropha, Pongamia, Calophyllum,
• Single stage separation of PTA. Madhuka and Simarouba.
• Safe handling of PTA residues.

Health and Safety
Health and Safety are among the top most priorities at RIL. Our objective is to
bring about a positive change and continual improvement in occupational health
and safety practices at the workplace. For us, the most important domain is focus-
ing on behavioural safety and our safety committees at each location ensure adequ-
ate awareness on industrial safety as well as occupational health. All our manufac-
turing divisions have a fully-equipped occupational health centre including a full-
time doctor, ambulance service and necessary life-saving medicines.
A committee of directors monitor Health and Safety standards and practices. The
committee ensures that our safety management systems are reviewed at the highest
level and are in line with our ambitious goal of zero incidents at the work place.
We need to continuously fortify our safety management systems with the latest
local as well as global best practices.
We have recently completed a safety benchmark exercise at all our manufacturing
divisions. The exercise was spread over three months and the result of this study
will be used to further improve our safety and health practices. In addition, we
have regular inter-site benchmark exercises to encourage healthy competition
between our sites.
We are committed towards creating a safe environment and workplace and dedi-
cated investments in HSE ventures across all locations. The HSE expenditure per
employee for the FY 2008-09 is Rs. 45,156.
We have made significant improvements to our safety performance and in

particular the progress made through our DuPont safety review. At our
manufacturing divisions, injury rate for current year is 0.1978 as compared to
0.1686 last year. Similarly, the lost day rate for the current year is 19.11 as
compared to 5.62 last year. The increase in injury rate and lost day rate was
primarily attributed to the fire that occurred at one of our manufacturing
divisions.
INR/employee
To ensure safety at the workplace, the following programmes are pursued: 22,142
• Safety performance benchmarking against leading international companies 36,331
45,156
• Comprehensive internal and external auditing system involving national and
2006-07
2007-08
2008-09
international Safety councils and external auditing organisations HSE Expenditure
• Safety induction training to all employees and contractors at the site

• Accident and near-misses sharing and learning In FY 2008-09, HSE expenditures includes
• Frequent emergency mock-drills HSE expenses incurred by manufacturing
division and E&P, in order to ensure consistency
• Safety week celebrations including safety quiz, essay and slogan competition to in reporting, this same has been applied to earlier
create increased awareness years as well.

At RIL, employee welfare is the foundation of Medical and Occupational Health
services. Headed by a Senior Occupational Health Specialist, every Occupational
Health Centre has a team of doctors and paramedics, apart from support staff like
ambulance personnel. At OHC, in addition to round-the-clock curative medical
services, surveillance measures aimed at prevention are also undertaken. These are
Per 100 Employees Annual Medical Examination for all employees, six-monthly Medical Examination
for identified groups as per statutory requirements, weekly Biological Monitoring
0.2923
0.2245
for those employees working in Benzene area and pre-retiral check-ups for all
0.2598 retiring employees. In addition, staff at the canteen are also examined every six
0.1686 months.
0.1978
Highest ever coverage of employees for Annual Medical Examination, i.e., 100%, is
2004-05
2005-06
2006-07
2007-08
2008-09
Injury Rate
being continuously achieved since 1999.
A key area that we are focusing on is ‘Process Safety Management’ (PSM). As part
of the strategic partnership with DuPont Safety Resources, we have built capabi-
lities within the company and developed in-house experts in various facets of PSM.
‘Process Hazard Analysis’ at various plants was initiated to address and reduce the
process safety risks. Further, we have developed and implemented various metrics
to monitor the process safety performance of company’s manufacturing divisions.
Per 100 Employees
7.06 Incident investigation, contractor safety management, management of change and

5.47 auditing are other key areas in PSM where the company is focusing and streng-
6.94 thening the management processes. In addition to building strong safety manage-
5.63
19.11
ment systems, we have undertaken special initiatives like ‘Project Health Check’.
Our objective is to reduce safety risks and prevent injuries in the short-term by
2004-05
2005-06
2006-07
2007-08
2008-09
Lost Day Rate identifying and addressing the safety issues requiring immediate attention.
As part of ‘Project Health Check’, learning from incidents has received enhanced
impetus. There have been several high profile incidents in some leading global
chemical and refining companies in the past few years. The least expensive way to
improve process safety is to learn from such incidents and incorporate the learn-
ings by way of improving the operating and maintenance procedures and doing
necessary hardware changes in the plant facilities. A well laid out mechanism is
now in place to gather incidents that have occurred within the group and in the
external world and incorporate the learnings into our day to day work.
Additionally, we have started looking at leading and ‘near miss’ metrics to improve
the process safety performance. Typically, companies look at lagging metrics -
metrics that show the past outcome. On the other hand, leading and near miss
metrics, when measured, tell us how we are progressing in each of the work
processes that form the back bone of the process safety management systems. A
beginning has been made to identify, collect and report leading metrics.

Environment
We have an important responsibility towards the natural environment. We

recognise the challenges faced by our industry sector, be it in terms of depleting
crude resources, climate change, or end-of-life of petroleum based products. As a
policy, we perform environment impact assessment and qualitative risk analysis for
all new and major expansion projects and incorporate all necessary measures to
mitigate environmental impacts due to project implementation. We have invested Tonnes per tonne
of production output
Rs. 3367.40 million in R&D, which is 0.23% of our total turnover.
0.9844
Our refineries at Jamnagar are able to process several types of crudes, including
0.9770
those with rich-sulphur content, thereby pushing further the limits of crude Raw
material 0.9718
availability. We multiply the initiatives at the end of life of our polymers, and other 0.9724
petrochemicals products, engage with our B2B customers and their end-customers 0.9306
and partner with regulators to maximise the actual share of recycling of our
2004-05
2005-06
2006-07
2007-08
2008-09
Raw Material
products. We manufacture cleaner fuels in India and are active in the field of Consumption
Biofuels. We are aware of other milestones on this journey that are still ahead of us
and we acknowledge our responsibilities to continuously work towards minimising
our environmental foot print.
Resource Productivity
We focus our efforts towards resource conservation. Our backward integration
model helped us increase our control over the material and other resource Tonnes
consumption across the value chain of our products. The Jamnagar manufacturing
division provides the basic raw material for other manufacturing divisions through 45099
52726
cracking of crude oil. Most of the non-product materials derived during the 52800
process is recovered as by-products for internal consumption as intermediates. Our 61654
initiatives for optimum material consumption and use of recycled materials reduce 40081
our requirement for virgin materials. This year, our material intensity decreased to
2004-05
2005-06
2006-07
2007-08
2008-09
Use of recycled
0.9306 tonnes per tonne of production output from 0.9724 tonnes per tonne of material
product output in the previous year. We have reduced our recycled material use by
31.95% over the previous year.
Water
Water is a key resource requirement for our operations. Across manufacturing
divisions, we withdraw water from various sources like sea, river, bore well and Cubic Metre Per Tonne
municipal supply besides others. We try and minimise the environmental impact of Production
of water withdrawal by limiting the withdrawal to less than 5% of the annual 2.13
average volume of the respective water body. Our specific water withdrawal for FY 2.27
2008-09 was 2.18 cubic meter per tonne of production. Our approach to water 2.20
management is based on the ‘reduce-recycle-reuse’ principle. Many initiatives were 2.19
taken to recycle and reuse the water. We reduce the requirement for make-up water 2.18
in the process by increasing the recycled water content for the process and reusing
2004-05
2005-06
2006-07
2007-08
2008-09
Water
the remaining water after proper treatment. The total water recycled and reused as Withdrawal
percentage of water withdrawn has increased to 31.09% as compared to 28.58%
from last year.

Usage of Cooling Tower Blow Down (CTBD) water for Horticulture &
Gardening at Dahej Manufacturing Division
Conventionally, system blow down water from cooling towers is drained to cooling
tower blow down pond in ETP. In order to utilise this blowdown water, a property
analysis was done to ensure its suitability for horticulture use. Strategic position
(Points) in the network line was identified to provide usage of the CTBD water.
This resulted in saving of fresh water consumption by 19,200m3/ annum with a
payback period of six months.
Reduction in water consumption in Spinning take-up and Pack

Cleaning Area at Hoshiarpur Manufacturing Division
In order to reduce the water consumption measures such as stopping vertical filter
cleaning in the DM water tank, reducing frequency of its cleaning were implemen-
ted, which resulted in total water saving of 496,000 litres of water/annum.
Conservation of Bio-diversity
We assigned high priority to bio-diversity and take necessary actions for its
conservation. Our 11 manufacturing divisions are located either in a declared
industrial zone or in non-protected, non-sensitive area. We pro-actively monitor
the impact on eco-systems, wherever required and essential. At our Jamnagar
refineries, the right of way (ROW) for pipelines and the marine facilities are
Percentage located in between inter-tidal mud-flats, which is a protected marine ecosystem
24.49
under national legislation. To prevent any impact on the marine bio-diversity
23.30 following measure are taken at Jamnagar:
26.35
28.58
• Desalinated brine water is discharged in the sea away from the mud-flats
31.09 through a scientifically designed diffuser, which ensures that the brine attains
ambient temperature within 50m from diffuser
2004-05
2005-06
2006-07
2007-08
2008-09
Water Recycled
& Reuse
• Only segregated ballast tank (SBT) vessels are chartered for trading to the
marine terminal that is located away from the mud-flats
• Pumping of bilge water is strictly prohibited for ships that arrive for loading
Additionally, to ensure the pristine nature of sea water, we have engaged National
Cubic Metre Per Tonne Institute of Oceanography (NIO) to conduct periodic monitoring of sea water.
of Production
Green belt development activities commenced with plans for plantation of 10,000
0.5786 tree saplings of different fruit varieties covering an area of 100 acres. A mangrove
0.6100 nursery was developed with over 40,000 saplings raised and planted at Kakinada.
0.5728
With the involvement of MS Swaminathan Research Foundation, a 10-hectare
0.5327
degraded mangrove is being restored near an eco-sensitive zone at Kakinada. In
0.4515
order to propagate and conserve bio-diversity, we ensure that all locations have
developed green belts.
2004-05
2005-06
2006-07
2007-08
2008-09
Water
Discharge
We have laid more emphasis on rainwater conservation scheme with construction
of storm water retention ponds to collect all the rainwater from the Onshore
Terminal premises for reuse in the green belt. We use effluent treated water in the
plant for green belt development.
LIFE CYCLE APPROACH
We have been extending our contribution in waste and environment management through Indian Centre for
Plastics in the Environment (ICPE), a nodal agency recognised by the Government of India to handle all
issues related to Plastics and Environment in the country. ICPE has been working with the Road
Engineering Department of Municipal Corporation of Greater Mumbai (MCGM) since 2005 for popularising
use of waste plastics for the construction of asphalt roads.

Waste Management
Our waste management efforts are focused towards reclaiming or recycling reso- Kgs Per Tonne of Production
urces and reducing our resource footprint. We discharge effluents after appro- 0.6642
priate treatment as per the regulatory requirements. Our Silvasa, Nagpur and 0.5995
Hoshiarpur manufacturing divisions are zero discharge units through complete 0.9609
utilisation of treated effluent within the battery limits of the unit. Our efforts in 1.0054
0.8066
water management have resulted in effective utilisation of treated effluents
through recycle or reuse of the same. This year our waste water discharge is 0.45 Waste Generation -
2004-05
2005-06
2006-07
2007-08
2008-09
Non Hazardous
cubic meter per tonne of production, a 15.30% decrease from the previous year waste
The total hazardous waste generated has increased from 0.9285 kgs per tonne of
output to 1.0572 kgs per tonne of output, while the non-hazardous waste
generated decreased from 1.0054 to 0.8066 kgs per tonne of output.
We successfully carried out a trial for the re-utilisation of Polyethylene Terephth-
Kgs Per Tonne of Production
alate (PET) waste into Polyester Fibre Fill (PFF) recycling plant at Hoshiarpur
Manufacturing Division. Vermi-compost of waste is being carried out at manufac- 0.8785
0.8335
turing divisions located at Vadodara, Hazira and Naroda. Of the total hazardous
0.9301
waste generated, more than 81.68% was either recycled or reused in-house or 0.9285
through approved recyclers, while the remaining was sent to secured landfill, stored 1.0572
on site or incinerated. Our intent is to maximise this recycle and reuse of hazard-
Waste Generation -
2004-05
2005-06
2006-07
2007-08
2008-09
ous waste. Of the total non-hazardous waste generated, more than 54.26% was Hazardous waste
either recycled or reused while the remaining was sent to a secured landfill.
Ozone Depleting Substances (ODS)

We neither consume ODS in our processes nor do we produce it. Our ODS
consumption for the current year is 11.65 tonnes (CFC-11 equivalent). The Tonnes ( CFC - 11 eq.)
emissions relate to ODS contained or emitted from the usage of products such as
refrigeration and air conditioning units at our manufacturing divisions. We have 19.71
18.91
planned a phase out of ODS use across our manufacturing divisions by 2010.
27.72
30.70
Air Emissions 11.65
We monitor emissions for particulate matter, sulphur dioxide and oxides of
2004-05
2005-06
2006-07
2007-08
2008-09
Consumption of
nitrogen as per regulatory requirement. The Jamnagar division also monitors the zone depleting
substances
volatile organic compounds (VOC) in addition to above parameters. This year we
have witnessed a decrease in particulate matter to 0.0809 kg per tonne from
0.0815 kg per tonne the previous year. The sulphur dioxide emissions have
decreased from 0.3123 kg per tonne to 0.2811 kg per tonne and oxides of nitrogen
emissions have decreased to 0.4136 kg per tonne from 0.4272 kg per tonne. The
VOC emissions have increased from 0.4460 kg per tonne to 0.4480 kg per tonne
Kgs Per Tonne of Production
this year.
SPM Sox Nox VOC
Spills 0.0990 0.3893 0.4410 0.4704
0.0850 0.3596 0.4305 0.4680

This year, we had no major spills, while we had 36 minor spills across manufac- 0.0808 0.3173 0.4338 0.4520
turing divisions. The total spillage amounted to 3.65 cubic meters, which was 0.0815 0.3123 0.4272 0.4460
either recovered or disposed successfully. The total spillage from our E&P 0.0809 0.2811 0.4136 0.4480
operations amounted to 5.43 cubic meters, which was either recovered or disposed
2004-05
2005-06
2006-07
2007-08
2008-09
Air Emissions
off successfully.

Product Responsibility
We produce a comprehensive range of petrochemicals Some of our product initiatives during the year:
comprising PE, PP and PVC, olefins (ethylene and • Advance generation of PP donors development
propylene) and polyester (PSF, PFY and PET), fibre interme-
• Alternate catalyst evaluation for cost reduction and
diates (PX, PTA and MEG), aromatics (benzene, toluene
alternate supplies
and butadiene) and other chemicals. Our endeavour is to
design and deliver products and services with minimal • Fresca anti-microbial and anti-bacterial work wear apparel
impact to the environment. We work towards this endea- fabrics
vour by adopting a life cycle approach and evaluating the • Fire-retardant and water repellent tent fabrics
impacts on environment across the value chain. • Insect and mosquito repellent nets as per WHO standards
The cross functional teams established to direct our efforts • Production of ethanol from biomass
in this area, review and recommend on wide range of • Development of Carbon fibre.
product and process improvements, which include product
• Development of unique solar PV Products.
safety, industry participation and association, environment
and safety labelling, ease of handling and managing pro- • Development of high yielding varieties of biofuel crops
ducts, waste reduction, recycling and reuse, use of recycled like Jatropha, Pongamia, Calophyllum, Madhuka and
and recyclable packaging, energy conservation and Simarouba.
environmental protection. Petrochemicals and their derivative products are key
This year we introduced five new grades in the homo- enablers of sustainable solutions in areas like food security,
polymer and impact co-polymer segments. We are working water management, construction, textiles, healthcare,
with Bureau of Indian Standards for formulating standards transportation, lifestyle products, information technology,
for two of our product lines; leno bags and PPR pipes for communication and entertainment.
hot and cold water applications. On the rural transformation space, we have developed
Similarly, micro-irrigation techniques were widely promoted several solar PV products using innovative concepts and
in partnership with the Ministry of Agriculture in the technologies. ArushiTM lantern and R-LiteTM home power
Centre as well as in States. These initiatives were carried out system developed by Reliance Solar use high power LEDs
and provides better light output than similar products
through National Committee on Plasticulture Applications
available in the market. The charge controller in the pro-
in Horticulture (NCPAH). This partnership provided signi-
ducts has been developed in-house and has one of the
ficant economic gains for farmers, strong value proposition
highest efficiencies. Other value added features like mobile
for consumers, inclusiveness of small shopkeepers, an over-
charging and dimming of light have also been introduced in
arching physical distribution and logistics infrastructure and
the products. The products are made of poly carbonate, the
above all, greater rural prosperity.
strongest plastic material and are designed specially to
We have achieved certification of all our coloured products operate in rugged rural conditions. Generating electricity
allowing use of our products in the pipes used for city gas. from solar energy using PV technology has no green-house
We will be the first Indian company among 11 PVC gas emissions, no noise pollution and waste generation.
producers to be listed for resin/piping material at the Plastic Solar lanterns used as a substitute for kerosene lamps comp-
Pipe Institute (PPI). letely displace the emissions from kerosene lamps and also
avoid the heavy cross-subsidy provided by the Govt. for

kerosene. Being a de-centralised form of energy generation, convert them in to clean flakes and then transform
solar PV systems can work on a standalone basis without the flakes in to hollow polyester fibre-fill to be used as
any supporting infrastructure and have minimal impact on filling material in sleep and comfort products like
the surrounding environment.
pillows, cushions, quilts, furniture, soft toys etc. Our
Waste Management & Recycling – through ICPE stringent quality standard used in manufacturing this
product, have enabled us to get Oekotex certification
We extend our sustainability activities in waste and
on this product, which is the highest level of European
environment management through the Indian Centre for
ecological certification available today on textile
Plastics in the Environment (ICPE), a nodal agency
recognised by Government of India to handle all issues products. With the steep rise in raw material price of
related to Plastics & Environment. We are one of the PTA and MEG, today it is economically and
founding members and a key contributor to ICPE in seed ecologically a better proposition to use PET bottles, as
capital and to sustaining funds for projects in areas of waste it is comparatively cheaper and reduces the
management and recycling, mass communication and environmental impact. In addition, our unique drive
awareness programmes. Officials from RIL spearhead ICPE has also helped in creating employment opportunities
activities on voluntary basis to plan, formulate and help for lakhs of people, who are earning their livelihood
implement the projects identified by the industry.
by being a part of our post-consumer PET bottle
supply chain.
PP Non-Woven (NW) Medical Disposables for
improved hygiene
Solid Waste Management
In order to promote usage of PP non woven medical Major problem related with plastic waste is not that of its
disposables, we organised customer meets with IMA chapter environmental fate, but it is due to ineffective waste
in Pune, Daman and Chandigarh, to clear myths about management and disposal. Most of this waste is mixed with
usage of these disposables. Follow up visits were carried out wet garbage, which makes it unavailable for recycling due to
in hospitals along with manufacturers to demonstrate cost ineffective segregation at source.
advantages and effectiveness of non-woven disposables.
ICPE partnered with selected few NGOs and the local
Benefits of Non-Woven Medical Disposables: administrative authorities in helping the collection,
Reduce
l risk of spreading highly contagious diseases segregation and recycling process and thus avoiding landfills.
Experimental Waste Management System was initiated at
Eliminate
l washing cycles, in which lot of chemicals are
Mumbai Metropolitan Region during the year, which
required to be used to make cotton fabrics completely
resulted in effective waste segregation at source, increasing
safe for reuse in hospitals, thus protecting environment
recycling input and saving landfill space. Besides achieving
and conserving water and electricity
environmental-friendly disposal of waste, this initiative
Cost
l reduction since NW disposables require lower provided additional source of income to rag-pickers and
inventories scrap dealers.
Increases
l confidence of the user
Improved
l hygiene as compared to reused cotton linen Marketing communication including advertising,
promotion, sponsorship and events:
Waste to Wealth We view communication as a strategic element in overall
ICPE has been working with the Road Engineering Depart- business process. We have robust mechanisms in place, for
ment of Brihanmumbai Mahanagarpalika (formerly known internal as well as external communication. We adhere to all
as Municipal Corporation of Greater Mumbai) since 2005 the statutory laws and standards related to marketing
for popularising use of waste plastics for the construction of communication, advertising, sponsorship, promotion and
asphalt roads. During the beginning of 2008, MCGM and event management. We comply with the code of conduct
ICPE have constructed a stretch of road near Dadar Railway laid down by the Advertising Standards Council of India
Station, Mumbai (Prof. V. S. Aghase Road) using waste (ASCI) and are a certified member of the august body.
plastics in blend with bitumen and aggregates. A stretch of Our media communication policy defines our
normal asphalt road, without mixing any waste plastics, also communication approach to both external and internal
has been laid along the same road for evaluating the stakeholders through informed, controlled and consistent
performance of both the roads over a period of time under messaging. We ensure that the company honours the
similar conditions. Initial tests indicated improvement in information requirements of all its constituencies such as
important properties including Marshal Stability values consumers, local community, customers, employees and
(1600units) of the asphalt road. shareholders with respect to disclosing company and
Further, in-line with our commitment of protecting business information.
the environment as part of business objective, we We make necessary disclosures and provide reliable
continue working zealously on our project of information about our company to our stakeholders,
collecting the soiled post-consumer PET bottles, voluntarily and as may be required by law.

Education, particularly primary and secondary education, is the bedrock of
any vibrant society. We believe there is nothing more rewarding than enabling
our young people to shape their own destiny.
Smt Nita M Ambani,
President, DAF
Social Institution Building
Our business vision extends beyond our commercial interests. We believe in the
Female 4.74%
philosophy of co-existence, ‘Vasudhaiva Kutumbakam’ – the whole world is one
family. Our Corporate Social Responsibility (CSR) strategy is to have close and
continuous interaction with the people and communities around manufacturing
divisions; the thrust is on improving their quality of life, especially of the people
from the underprivileged segment of the society.
Our contributions are in the areas of health, education, infrastructure
development (drinking water, improving village infrastructure, construction of
schools etc.), relief and assistance in the event of a natural disaster and other social
initiatives. The company’s aim is to provide comprehensive health services Male 95.26%
covering preventive, promotive, curative and community health care services.
We invest in people and nurture talent inside and outside the organisation. Our Workforce Breakdown-Genderwise
vision is to develop future leaders to drive our sustainability agenda — transform
the energy landscape, improve social infrastructure and enhance life.
Human Resources
More than 50 years Less than 30 years
The economic scenario experienced globally was unprecedented from a business 14.42% 18.70%
context. The key challenge was undoubtedly on the ‘people’ front.
In such a scenario, our way of managing the balance between driving efficiencies
and staying on the ‘growth’ trajectory was a challenging act. The fact that we
managed to do both is testimony and reflection of the quality of human talent the
company has developed over the years. It is because of this human capital that our
company sails through the stormy times. A much brighter future now beckons!
30-50 Years
Our ‘human talent’ today is 24,679. This includes engineers, management 66.88%
graduates, accountants and other professionals. We classify them as Leaders,

Managers & Executives and Non-Supervisory staff. The average age is 39 years, Workforce Breakdown-Agewise
which for an organisation of our company’s size and age clearly reflects a bias
towards the youth. We increased our talent pool by hiring 1,500 + engineering
talent in FY 2008-09. This year, the attrition rate stood at 10.03%.
Leaders, Managers and Executives are subject to annual performance review, while Consultant
0.09%
emoluments of workmen are based as per agreements with trade unions. Smooth Workers Executive
implementation of operational changes is executed through bilateral agreements 37.79% 20.21%
with workmen and trade unions. Working conditions are governed by the terms Leader
and conditions of Long Term Settlement (LTS) as per the provisions of Industrial 3.99%
Disputes Act. India, 1947. Any other changes are governed through the provisions
of applicable laws.
This year, the total spend on benefits extended to employees was Rs 4,840.20
million. This includes group medical employee insurance scheme, group personal Trainees Manager
accident insurance, employees’ pension scheme, provident fund scheme, gratuity 6.07% 31.86%
leave encashment, rehabilitation scheme, employees’ state insurance, bonus other

Workforce Breakdown-Gradewise
staff welfare and amenities labour welfare fund.

social and
e ly t ie d to India's development,
is intricat pressive
e lia n c e gr o wth story several decades of imvelopment. Inclusive
“...The R velopment. Despite man d e ution in
e llenges in hu every instit
economic d any infirmities and chasacred oblgi ation for ligation –
India has mble development is a is m o re than an ob
and sustaina munity it
F o r t he business com d self-interest.
y. ne
the countr nition of our enlighte larger
it is a r e c og
io n in sup porting the drinking
it
lo ng a nd strong trad o m e duc at ion, health, e during
a with – fr to assista nc
Reliance has it connects of employable skills,
ie s t ha t
communit lopment cyclones.
e-scale deve uakes and
water, larg mities such as earthq more.
natural cala a nd sh o ul d, do much
we can,
st r o ng ly believe that g
eliance's
into play R wless execution
But I t o b r in
ffort has iling and fla
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would like t nce Foundation to b world.
ecome o
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persp he R in t
With these dation. We envisage Tlanthropic organizations
F o un phi pment
Reliance
fo re m o st professional a d d re ss social develo ation,
of the dation wo ul d uc
ational ed
e r , T he R eliance Foun lity, formal and voc pment and urban
t qua lo
In its char of India, specifically , meaningful rural deveeless heritage of
imp e ra t ive s hea lt h c a re Ind ia 's p r ic
high-quality n and promotion of
affordable pr o t e ct io
renewal, andulture. esses-
n d c t e sy st e m s and proc
arts a a corpora
e r , it w o uld embody t-for-profit basis.
ct no
In its chara zation operating on a d
from
professionals ibuting to
drive n o rg a ni c o m p lis he r
mprise ac d to cont
t it ut io n, it would co are deeply committe
In its cons outside Reliance who
within and lopment. of
e ve a n in it ia l c ontribution to
India's d owed with ly scaling up
ita l, it w ould be end ries Limited and rapid the coming years
cap ust in
And in its re from Reliance Ind ill be made available
0 0 c r o sour c e s w
Rs. 5 ore. More re ivities.
Rs. 1000 cr dation expands its act io
hrough
n-building t curity.
t he F o un t s in nat se
as ant effor energy
s b e e n m aking signific neration, exports and contribution through
Reliance ha ion, employment ge to make a similar ial development
wealth create Foundation would aim activities in the soc
e
The Relianc novative and effectiv
ng fu l, in
meani
sphere...”
Extract from RIL’s Chairman & Managing Director, Shri Mukesh Ambani’s statement to the
shareholders at the 35th Annual General Meeting held at Mumbai on November 17, 2009.
The complete text of the statement is available on RIL website - http://www.ril.com

Learning and Development
We continue to invest in training. In FY 2008-09, 528,647 man-days were dedicated to
training delivered through various different modes both with external and in-house Hours Per Employee
faculty with a diverse range of programmes for different employee target audience.
This year was significant for the launch of ‘e-learning’ in a big way across the company. 7.22
To facilitate the same, we partnered with Harvard and intro-duced their globally 6.47
recognised 42 modules e-learning programme ‘Harvard Manage Mentor 10’. 6.66
44.69
The ‘Management Programme for Reliance Engineers’ [MPRE] is a well-
13.96
entrenched programme, which is conducted in collaboration with IIM, Bangalore,
since 1995. In FY2008-09, two batches comprising 55 employees underwent this Training Hours:
2004-05
2005-06
2006-07
2007-08
2008-09
Non Management
programme. Our relationship with IIM Bangalore goes beyond the MPRE Staff
programmes. We have tailor-made ‘Management Development Programmes’
(MDP) for the Company’s high growth managers – MDP Level I and Level II. 82
employees in three batches underwent training under this programme.
Employee Engagement Exercise Update

In FY 2007-08, along with Hewitt Associates, a leading global consultancy firm, we
conducted an ‘employee engagement exercise’ modelled on the global “Best in Hours Per Employee
Class Employers”. Based on the outcome of this exercise, in FY 2008-09, 5 pan-
55.30
RIL task forces were developed: Learning and Development, Career Oppor-
48.30
tunities, Performance Assessment and Recognition, Pay and Benefits, Policies and
59.79
People Practices; each mentored by a Sector / Site Leader.
69.06
Some key recommendations that emerged were implemented; viz. an e-learning 50.23
platform for employees, a more robust internal opportunity system, a mid-year Training Hours:
2004-05
2005-06
2006-07
2007-08
2008-09
performance review and discussion, universal access to every employee through the Management Staff
ESS (Employee Self Service) on-line portal to all policies and practices of the
company.
Several other initiatives that emerged from this exercise are being worked on and a
plan is being put in place for implementation. The key ones among them include-
career development model, supervisory development plan and programme and a
formal reward and recognition mechanism. All these initiatives are now integrated
into our corporate DNA.
Ethics and Human Rights

We hold ethical values in high regard for both internal and external dealings. All
designated employees sign a code of conduct on a yearly basis.
We constantly endeavour towards 100 percent compliance with the local and
national laws. Code of conduct, ethics and human rights form integral part of our
training programme for all employees. The compliance monitoring framework
monitors and reports, statutory compliance under applicable laws and regulations
to the management. We are politically neutral organisation.
Our proactive measures over and above compliance include strict adherence to child
labour act, migration and welfare measures (for employees and contract workers),
medical centres, canteen, education initiatives etc.
EDUCATION
Education is one of the major thrust areas of RIL’s CSR interventions. A network
of 10 schools caters to over 14,000 students spread across geographies in India. To
encourage school children from neighbouring villages in their learning process,
CSR cells at our manufacturing divisions and E&P blocks work zealously, round
the year to support educational requirement of the community / schools in the
neighbouring region.
While a computer has become an integral part of our lives, it is still away from the
reach of students of Indian villages. We have taken a lead role in promoting
computer literacy programme at village level. We provide computers in numerous
schools and community halls in villages near its manufacturing divisions.
In partnership with a local NGO in Surat, we have developed a fully functional

Disabled Welfare Centre - a school for the physically challenged children - for
bringing self-sufficiency to physically challenged children from the slum areas of
Surat. Children are supported with travel facilities from their houses in buses. The
Programme’s objective is to give a sustainable livelihood by becoming contributing
members and not dependants.
With our support, this school has become the first of its kind in India to get
permission to impart formal education for Class XI and XII. We also provide
wheel chairs, a medical centre and have also initiated development of a hostel and
hospital in the school premises.
Project Jagruti, the project to address Dyslexia, is now maturing into a voluntary
participation-based model wherein teachers, doctors, parents, NGOs, education
societies and the state government of Gujarat are creating a sustainable model for
sensitising and fighting learning disabilities amongst children. Linda Mood Bell
model was adopted for diagnosis of Dyslexia and fully piloted in J.H. Ambani
School with 81 students undergoing treatment.
Seeing the success of this programme, the same is being replicated in all schools in
Surat. To encourage the poor and brilliant students to pursue higher studies, a
novel scheme – ‘Reliance Dhirubhai Ambani Protsaham’ was launched in East
Godavari District by the Hon’ble Chief Minister of Andhra Pradesh, in Academic
Year (AY) 2008-09. The scheme facilitates the poor meritorious students in
Secondary School Certificate (SSC) examination to get admissions in colleges of
their choice and also requisite coaching for different competitive examinations on
par with other students.
Further, we renovated classrooms of government schools in Gadimoga and Bhaira-
vapalem region and distributed notebooks, uniforms and bags to children of schools
from this region. The initiative includes supply of notebooks and uniforms to
children from the region every year. We also participated in several education
awareness initiatives, such as, 100 percent literacy programme in the Yanam region.
Dhirubhai Ambani International School (DAIS)

The school year 2008-09 was yet another sparkling milestone in Dhirubhai
Ambani International School’s invigorating journey since its commencement in
2003. DAIS’ overarching objective is to enable children discover the world in
enjoyable ways, while imparting values and attributes that would stand them in
good stead and help lead productive and fulfilling lives. This goal of a holistic
education can be best achieved by providing education opportunities that
synthesise internationally acclaimed pedagogical practices with India’s rich
educational heritage. These are the inspirations for the school’s offerings across
classes - lower kindergarten (LKG) to XII - the Indian Certificate of Secondary
Education (ICSE), the International General Certificate of Secondary Education
(IGCSE) and the IB Diploma (IBD) programmes.
As part of their engagement with a variety of social causes, our students work with
a number of NGOs which include Advitya, Akanksha, Committed Communities
Development Trust (CCDT), Muktangan, Pratham and Ishara. Paigaam, which is a
student-initiated Peace programme of DAIS, exemplifies the enthusiasm and
commitment amongst the youth towards building a harmonious relationship with
people from across the border. The ‘Paigaam’ Peace Conference organised in July
2008 was yet another milestone in this exemplary journey. Since earning Regional
Membership in March 2008, the ‘Round Square’ initiative in the school is making
praiseworthy progress, in line with this global organisation’s ideals of developing
every student as a whole person. Initiatives like these have significantly contributed
to our students’ leadership attributes, appreciation of environment, service to the
society and global-mindedness. DAIS is the RIL way of teaching them young and
watching them grow.
Community Health Care

We have developed Community Medical Centres near most of its manufacturing
divisions, which provide comprehensive health services covering preventive,
promotive and curative health care services to the community from neighbouring

villages. Manufacturing divisions conduct regular health Mobile Van Clinics – ‘Health-On-Wheels’, specially designed
check-ups for school children in schools of their respective mobile dispensaries equipped with a doctor accompanied by
neighbouring regions. Doctors advise children and their a nurse, move to neighbouring villages on a scheduled basis
parents on various health care issues and personal hygiene. all through the week.
A unique joint initiative of RIL and National Association of We organise and participate in blood donation camps every
Blind, Project Drishti has undertaken over 7,000 free year across manufacturing divisions and offices. Hoshiarpur
corneal graft surgeries for the visually challenged Indians Manufacturing Division provides round-the-clock free
from the underprivileged segment of the society. It is the ambulance service - ‘Highway-Rescue’, on National Highway
largest corneal grafting surgery project enabled by a single No. 70, a radius of 20 km from Punjab to Himachal Border
corporate entity in India. with heavy vehicular traffic, for road accident victims. The
yeoman service saves over 50 lives annually.
The initiative to combat TB HIV / AIDS is a unique public-
private partnership programme - between the government,
NGOs, several agencies and our company. It extends from Community Safety
creating awareness to providing care, support and treatment Our manufacturing divisions have initiated structured HSE
including free of cost treatment to those who cannot afford education programme for the numerous industries located
the same. Hazira Manufacturing Division’s DOTS HIV / in the neighbouring region. To create awareness on safety
AIDS Centre is one of the largest Anti-Retroviral Treatment among the people in the neighbouring industrial zone, road
Centre (ART Centre) in the country. Manufacturing shows, safety-yatra and competitions were organised during
divisions at Jamnagar and Patalganga too have ART Centre the year.
facilities. The initiative was expanded to other
manufacturing divisions; activities are largely in the Rural Infrastructure Development
advocacy and awareness area.
Reliance Rural Development Trust (RRDT), as a Corporate
Our Jamnagar Manufacturing Division launched ‘Project NGO, continued its activities in a committed way by cons-
Balkalyan’ on Children’s Day, with an objective to provide tructing 14 check-dams; four of them in Jamnagar district.
nutritional support to children affected with HIV infection. Check-dams are for conserving water and raise water tables
Nutritional kit is distributed to all HIV positive children of the surrounding areas. Besides these, RRDT also con-
when they visit the Centre for monthly follow up. Our structed 30 drinking water facilities in the villages of
Hazira Manufacturing Division, through Reliance Ladies Junagadh (09), Patan (08), Porbandar (04) and Rajkot (09)
Club (an association of spouses of RIL managerial districts. In all, RRDT completed 489 various facilities at a
employees) has a similar ongoing child adoption programme cost of Rs. 197.4mn across Gujarat during the year. The
at Hazira to take care of nutritional requirement of HIV facilities include 97 cement concrete roads, 348 anganwadis,
positive children. 30 drinking water facilities and 14 check dams. On the
whole, RRDT has completed 5,725 facilities in 5,528 villages
The Primary Health Centre (PHC) at Dahej, adopted by our of Gujarat across the length and width of the state since its
company in FY 2006-07, was adjudged as ‘Best PHC’ for inception in 2001 in compliance with RIL’s commitment to
FY2008-09 amongst all other PHCs in Bharuch district. The the Government of Gujarat. Hazira
PHC caters to the community health needs under National
Rural Health Mission Programme and has done a great deal Manufacturing division in partnership with local NGOs and
of work in Malaria Surveillance Programme in all the 23 also part of RRDT’s initiatives, is working zealously for
villages. In 2004, RIL established the PHC at Gadimoga. bettering rural life.
The PHC has six member medical staff with all the In partnership with Parivartan, a Gujarat-based NGO
amenities such as two-bed nursing room. Medicines are accredited with United Nations, we have initiated several
offered free of cost. Further, RIL runs two sub-centres of the community development programmes at Naroda. We
PHC at Bhairavapalem and Laxmipathipuram. support the Lions School, an NGO run by Lions Club of
Naroda Charitable Trust located in GIDC Naroda, imparts
Dhirubhai Ambani Hospital at Lodhivali, Maharashtra quality education to the wards of labourers residing in and
continues to play a significant role in improving the quality around GIDC Naroda.
of life in surrounding communities. It extends prompt and
specialised services to the Mumbai-Pune highway accident Our Jamnagar Manufacturing Division contributed
victims. Trauma patients are provided free lifesaving substantially and liberally to several community activities.
treatment. Besides taking care of hospitalisation This division contributed to Sardar Vallabhbhai Patel
requirements, the hospital provides poor patients and senior Memorial Society in FY 2008-09 for creating a memorial in
citizens subsidised treatment - both in the outpatient and in- the name of the architect of the Indian Union, at Old Raj
patient departments. Bhavan, Shahi Baug, Ahmedabad.
A well-equipped community medical centre with four Further, the Jamnagar division also contributed to
observation bed facility at Jamnagar continues to be offered Sandipani Rachnatmak Abhigam Trust for projecting
free-of-cost, round the clock with comprehensive health culture, business and progress of Gujarat and undertook a
services. programme to give a face-lift to a neighbouring village, Moti
Khavdi.
Our manufacturing divisions offer free medical services
including free medicines to the neighbouring villages. The initiative, in support of Gujarat State Government’s

‘Nirmal Gram’ programme, comprised construction of a modern entry gate,
sweeping of main village roads and garbage collection, public toilet blocks.
For providing better transportation, sanitation and hygienic conditions, internal
cement concrete roads were laid in all the hamlets of Gadimoga and
Bhairavapalem Gram Panchayats. Drainage facilities are also provided, on need
basis, depending on the geographic conditions of the village.
Further, construction of fish jetty-cum-drying-platform near Darialathippa is in
progress for the benefit of 500 fishermen families. We have renovated the
fishermen community hall at Kakinada for enabling them to utilise the same for
their social functions and constructed a burial ground for the usage of people of
Darialathippa village.
Water Relief
Jamnagar district is a water-scarce area. We supply round the year drinking water to
Meghpar and Padana villages adjacent to the refinery through tankers. Drinking
water was also supplied to Moti Khavdi, Kanalus and Navania villages through
tankers during acute shortage of water in summer months in FY 2008-09.
Considering the problem of scarcity of drinking water being experienced by the
people of Gadimoga, drinking water was supplied through private water tankers
for the last four years. To offer a permanent solution to the people from Gadimoga
and Chinavalasala villages, we have constructed a summer storage water tank and
overhead reservoirs under Reliance Rural Water Supply (RWS) scheme.
Our Dahej Manufacturing Division continues to provide drinking water to its
neighbouring villages. It has undertaken a job of renovating reservoir at Luvara
village. The division in working with Water and Sanitation Management Organi-
sation (WASMO) of Gujarat Water Supply and Sewerage Department to create
drinking water distribution system through pipeline in neighbouring villages of
Dahej.
Livelihood Support Training

We have sponsored self-help groups (SHGs) empowering women from the under-
privileged segment through various employment-oriented training and skill
development programmes. These include training for nursing assistants, light
motor driving and making bamboo articles. In FY 2008-09, our Nagothane
Manufacturing Division facilitated formation of 28 SHGs taking the total number
of SHGs that the division has facilitated formation, from 2005 till date, to 100.
Reliance Fresh stores, one of our retail initiatives, helped in the sale of ‘Hatsadi
Tandul’. To help farmers buy correct and high yield variety of paddy seeds, an
educational programme was organised at MADER Foundation’s office for farmers.
In the Gadimoga region, we conduct several livelihood support training pro-
grammes, such as making eco-friendly paper plates, agarbattis etc. Further, we have
provided callipers, wheel chairs and other supportive equipments to the physically
challenged with the support of Disabled Welfare Department of State Govern-
ment of Andhra Pradesh.
We initiated training of plumbers on usage of PP pipes. The training was focused
primarily on advanced plumbing skills helping plumbers improve their producivity
by way of reduced time for installation ultimately helping them earn more. We
partnered with major builders and architects and distributed free plumbing kits to
selected plumbers in the training sessions. We also made sure there is adequate
supply of these next generation plumbing kits in the market. Some of the benefits
of using PP pipes include:
Time
l of installation is less than half that of conventional system.
Reduced
l physical labour (less weight – easier to handle) & no threading
No exposure to hazardous chemicals as in the case of solvent joining methods
l
Longer service life since the product does not corrode.

l
Efficiency of Plumber is doubled – Increasing his earning capacity from

l
Rs. 300 / day to Rs. 600 / day

We plan to expand these trainings to cover northern, constructed. It also results in cost reduction. ICPE has taken
eastern & western regions of India by March 2010. This initiatives to popularise this technology throughout the
initiative was recognised widely and we received country. We have adopted this method at our manufac-
appreciation letters for it is and today this training module turing divisions at Hazira and Vadodara.
is included in courses run by the Central Syllabi Authority.
Our Vadodara Manufacturing Division continues to Non-woven Products
support and work with Society for Village Development in Several events, in association with various chapters of Indian
Petrochemicals Area (SVADES), an NGO that binds the Medical Association (IMA), were organised to increase
industry and the rural community for socio-economic awareness of the advantages of using PP non-woven medical
development. SVADES works in 40 villages near Vadodra, disposables. With on site-demonstration and hospital visits,
Gujarat covering over 2 lakh people. SVADES focuses on we demonstrated the cost advantage and effectiveness of
skill development training and education. HIV AIDS non-woven disposables. These substantially reduce the risk
awareness, hygiene and sanitation are some of the initiatives of spreading highly contagious disease. They also eliminate
that SVADES undertook during the year. washing cycles in which chemicals are used to make fabrics
Enhancing agricultural techniques and cost effective thereby protecting the environment. Not only do PP non-
packaging solutions for farmers, the Polymer business woven disposables offer better hygiene but they are also cost
division conducted several technical programmes and effective and require lower inventories.
participated in farming-related exhibitions to propagate
advanced technologies in the production, handling, storage Environment Care Advocacy
and distribution agricultural products. These techniques use
plastic products to enhance produc-tivity of land, water and We continue to support ICPE in conducting educational
plant nutrients. and awareness programmes on plastic waste management in
major cities and towns. These programmes help school
Use of Leno bags made out of PP was extensively promoted children understand proper disposal methods of plastic
amongst farmers, which reduced handling losses in potato, wastes and the importance of recycling.
onions, fruits and vegetable products. Similarly, micro-
irrigation techniques were widely promoted in partnership Our Patalganga Manufacturing Division addressed the
with the Ministry of Agriculture in the Centre as well as in community concerns of its neighbouring region, which
States. These initiatives were carried out through National include driving-training for drivers transporting hazardous
Committee on Plasticulture Applications in Horticulture chemicals, awareness lectures on environmental systems and
(NCPAH). technologies to industry and institutions, support to
common Effluent Treatment Plant (ETP) for Patalganga
Rasayani Industrial Association (PRIA), and awareness
Recycling - energy and wastages
campaign for all schools in the region on the importance of
Nearly 400 hectares of land is under plantation at common ETP and its importance to environment.
Nagothane Manufacturing Division, resulting in generation
of significant biomass. To avoid fire hazard from the dry Our Naroda Manufacturing Division continues to fog,
biomass that is generated here, and at the same time fumigate and spray disinfectants at stagnated water points to
utilising the same as an alternative energy source, the avoid epidemics in surrounding areas and clusters in and
division commenced a project in 2007 to covert the biomass around the manufacturing division.
into coal. The technology of pyrolysing the biomass to coal
was taken from a voluntary organisation called Appropriate Mid-day Meal Programme
Rural Technology Institute, Pune (ARTI). The coal Kitchen sheds were provided for operating the mid-day meal
produced from biomass is being sold in the market by scheme in a better and healthy environment benefiting
ARTI. In FY 2008-09, total biomass coal produced and sold children from villages. Additionally, to provide hygienic
stood at 1,550 Kg. For ‘propagating Sarai cooker’, 16 environment in the schools of Gadimoga and Bhairava-
programmes were organised during the year. palem, toilets for boys and girls with running water facility
To help Surat district handle the 1,200 MT waste generated were provided.
daily, we undertook a unique initiative in partnership with
SMC, a local NGO. Rag picking women recycle the waste by Relief Activities
converting the garbage collected into land filling.
A devastating fire destroyed the houses and meagre
The programme provides, women a sustainable livelihood belongings of many poor families in Babdeo village. Nagpur
and it also helps the city to manage its litter in a value-added Manufacturing Division’s Reliance Employees Ladies Club
manner. The programme targets to engage rehabilitate and distributed essentials like food grains and utensils to the
provide sustainable livelihood to 17,500 rag pickers living in affected families.
350 slum areas around Surat. Polyester is completely
recycled, while plastic goes into road and fuel manufacturing. We rehabilitated Katkarwadi, a tribal hamlet near
In a simple and scientific method of disposing plastic waste Nagothane Manufacturing Division. We funded the
and to add value by improving the quality and life of roads, rehabilitation expenditure, which is incurred by the
low-end plastic waste is blended with bitumen. This method Collector Raigad through the fund provided by Nagothane
replaces about 8-15 percent of bitumen while offering better Manufacturing Division. Likewise, Nagothane Manufac-
functional properties in the service life of the roads turing Division sponsored the water filter plant for Kadsure

village resolving the longstanding problem of unfiltered water high on turbidity,
which posed a serious health issue to the villagers.
Wildlife, Animal Care
To address the problem of deaths of the Asiatic lions and their cubs from falling in
open wells in Gir forest, Jamnagar Manufacturing Division constructed parapet
walls on the host of open wells in Gir forest area. Parapet protection walls on as
many as 1,200 open wells were constructed in FY 2008-09.
Heritage Care
Jamnagar unabatedly keeps on supporting the development at mythological town
of Dwarka. In order to further improve infrastructure and aesthetics at Dwarka, a
cement-concrete road and a befitting traffic circle were constructed. We gave
financial aid to Shardapeeth, Dwarka to support its spiritual and educational
activities.
Supporting Indian Culture

We took the lead two years ago to form a voluntary body - Gujarat Industries
Navratri Festival Society (GINFS)- comprising several corporate houses of Gujarat
to support and celebrate the Navratri festival at Ahmedabad. Besides GINFS, RIL
supported about a dozen garba troupes and organisations in Jamnagar, Rajkot and
Ahmedabad.
We support Gwalior Heritage Foundation. We are committed to be associated
with such endeavours that bring alive the rich cultural tradition of our country.
Gwalior Heritage Foundation promotes, creates and stimulates an awareness
among the public through workshops fairs, festivals and events for the
preservation, conservation, restoration and protection of the natural, cultural,
architectural heritage of the Gwalior-Chambal region, State of Madhya Pradesh.
The trust began its activities by showcasing the rich musical and cultural legacy of
Gwalior by organising a three-day cultural festival in March 2008.
‘Homage to Abbaji” was designed 10 years ago by the noted musician, Zakir
Hussain in memory of his father and guru, Late Ustad Allarakha. This unique
musical event, held in Mumbai, once a year, offers a platform to national and
international artistes of repute to come on a common stage thus giving birth to
camaraderie, cultural juxtaposition and harmony. We support ‘Homage to Abbaji’
musical fiesta by associating with the event unconditionally and with a passion to
promote Indian cultural community.
Promoting Sports and Sportspersons

Over the years, we have nurtured and promoted many star prodigies in Cricket,
Billiard and Chess. In fact, our commitment to cricket spans to the last millen-
nium when we sponsored Cricket World Cup in 1987 - ‘The Reliance Cup.’
Besides promoting cricket on the global front, we actively nurture young and
talented cricketers. The Indian Premier League (IPL) offered yet another
opportunity to support and sponsor cricket. We bagged the IPL franchise for the
city of Mumbai. Mumbai Indians (MI), the Mumbai team, is among the most
followed cricket teams in the IPL. This is yet another step to help make India a
world-beater in sports. This effort, which will foster talent scouting and
development of cricket, is our contribution in creating a healthy sporting
ecosystem.
Real Indian Heroes

Real Heroes is an initiative of CNN-IBN in partnership with our company. Our
objective is to honour the silent warriors of change, ordinary people who have
rendered extraordinary services for the betterment of others. Real Heroes is an
annual celebration that felicitates and recognises the triumph of the human spirit.
Now in its second year, this initiative honours the real-life heroes of our society
who have worked hard to make a difference for others and have served a cause in

their own inimitable way thereby setting an example for a mics with an emphasis on policy analysis and application of
billion people. For their contributions, all 24 Real Heroes modern quantitative techniques to development issues,
are honoured and felicitated at a grand event in Mumbai regional development and planning, household income,
with a trophy and a cash prize of Rs. 5 lakh each. consumption, savings /investment and energy. Shri Mukesh
D. Ambani is a member of the Prime Minister's Council on
UAA-Dhirubhai Ambani Lifetime Achievement Trade and Industry, Government of India and the Board of
Governors of the National Council of Applied Economic
Award
Research, New Delhi.
The first UAA-Dhirubhai Ambani Lifetime Achievement
Award jointly promoted by UDCT Alumni Association
Dhirubhai Ambani Foundation
(UAA) and RIL was awarded to Professor George
Whitesides of Harvard University, USA, for his innovative Dhirubhai Ambani Foundation (DAF) pursues
and outstanding contributions to chemical sciences in philanthropic activities to promote national welfare and
December 2006. In June 2008, this one-of-its kind award social well-being. Its main thrust areas are education and
was bestowed upon Professor Robert H. Grubbs, (a Nobel public healthcare. Till date, the foundation has awarded
laureate Chemistry, 2005) - a Victor and Elizabeth Atkins scholarships to over 5,900 students including 668 physically
professor of chemistry at California Institute of Technology, challenged and 171 children from the families of Kargil War
USA. The award was for his innovative and outstanding martyrs.
contributions to science and engineering having wide Smt. Nita Ambani, President, Dhirubhai Ambani
ramifications. Foundation, was conferred the ‘Giants International Award’
This Annual Award was instituted in memory of India’s in recognition of her outstanding contribution in the field
pioneering industrialist and our founder chairman, Shri of education.
Dhirubhai Ambani, to recognise outstanding contributions
of scientists in the field of Chemical Sciences. This award, Sir Hurkisondas Nurrotumdas Hospital & Research
carrying a purse of USD 20,000 and a citation, is the Centre
highest Award for Scientific Achievements given by an
Indian entity. Sir Hurkisondas Nurrotumdas Hospital & Research Centre
(HNHRC) is a tertiary care modern hospital equipped with
all super speciality departments. The hospital has many
NASI-Reliance Industries Platinum Jubilee Awards
firsts to its credit including introduction of departments like
Covering Both Physical and Biological Sciences
Sonology and Immunocytobiology, the latter becoming the
Along with National Academy of Sciences, India (NASI), we life-line of many hospitals for their work in renal
instituted “NASI-Reliance Industries Platinum Jubilee transplants, a field in which the hospital is a pioneer. The
Awards Covering Both Physical and Biological Sciences” by hospital’s old building is a declared heritage structure and
allocating dedicated funds amounting to Rs. 10 million in the façade represents colonial architecture.
2006. The annual award to scientists is in recognition of
their significant contribution for application-oriented Preserving the heritage charm, the hospital was upgraded to
innovations and research. The award carries cash prize of include facilities, which are a must for modern hospitals.
Rs. 2,00,000 and a citation. Upgrading of infrastructure in both diagnostic and
therapeutic areas has received top priority.
Reliance Dhirubhai India Education Fund With improved infrastructural facilities, several high-
budgeted research projects of considerable relevance to the
RIL-Stanford Graduate School of Business announced the
community are on hand. Most of the studies have the
creation of the ‘Reliance Dhirubhai India Education Fund’
potential of translating into tangible benefits, which will
to support promising Indian students with financial need in
enhance humanity.
obtaining an MBA at Stanford in April 2008. Each year,
Stanford Business School may award up to five Reliance
Dhirubhai Fellowships. Reliance Dhirubhai Fellows will
receive full financial support for the two-year Stanford MBA
Programme.
National Council of Applied Economic Research,

India (NCAER)
NCAER is an independent, non-profit research institution
that is committed to assist government, civil society and the
private sector to make informed policy choices. The Council
encourages research on Indian themes using Indian data.
NCAER is dedicated to the goal of connectivity and seeks to
establish inter-linkages with research institutions interested
in the areas of industry and infra-structure development,
macroeconomic analysis and human development. NCAER
is doing pioneering research work in areas of applied econo-

KPMG Advisory Services Private Limited Telephone +91(22) 3989 6000
Lodha Excelus Fax +91(22) 3983 6000
1st Floor, Apollo Mills Compound Internet www.in.kpmg.com
N. M. Joshi Marg
Mahalakshmi
Mumbai - 400 011
India
Independent assurance report to Reliance Industries Limited
KPMG was engaged by Reliance Industries Limited (RIL) to provide independent assurance of the RIL’s Sustainability
Report (‘the Report’) for the Financial Year (FY) 2008-09. Our responsibility is to provide “limited assurance” on the
report contents as described in the assurance scope.
Assurance scope - Reporting and assurance criteria

The assurance is provided for the data and information in line with agreed scope for the financial year 2008-09. We
have covered economic (excluding financial), environment and social indicators and carried out site visits to
manufacturing divisions at Allahabad, Barabanki, Dahej, Hazira, Hoshiarpur, Jamnagar, Jamnagar SEZ, Nagothane,
Nagpur, Naroda, Patalganga, Silvassa and Vadodara and Exploration and Production of Oil & Gas business at
Gadimoga and business divisions such as Chemical, Fibre Intermediates, Polyester, Polymers, Petroleum, Solar and
Bio-fuels; Supply & Procurement; Dhirubhai Ambani Foundation and Reliance Rural Development Trust.
We used ISAE 3000 assurance standards. We conducted our engagement in compliance with the requirements of the
IFAC Code of Ethics for Professional Accountants, which requires, among other requirements, that the members of the
assurance team (practitioners) as well as the assurance firm (assurance provider) be independent of the assurance
client, including not being involved in writing the Report. The Code also includes detailed requirements for practitioners
regarding integrity, objectivity, professional competence and due care, confidentiality and professional behaviour.
KPMG has systems and processes in place to monitor compliance with the Code and to prevent conflicts regarding
independence.
The main elements of our work included:
Assessment
l of the maturity level of RIL’s sustainability reporting framework
Review
l of the sustainability governance framework of RIL
An assessment
l of the systems used for data collection and reporting for the selected social and environmental
performance indicators
Review
l and validate the data collection systems, including related internal controls
Interviews
l with staff responsible for data collection, collation and reporting
Testing,
l on a sample basis, of evidence supporting the data Assessment of the consistency between the data for
the selected social and environmental performance indicators and the related written comments in the narrative of
the Report
Specific limitations to our work

We have not been engaged to:
Determine
l which, if any, recommendations should be implemented
Act on
l behalf of management in reporting to the Board of Directors, or Audit Committee
Develop/prepare
l source documents on transactions
Verify
l financial performance indicators
Our conclusions
Based on our review, nothing has come to our attention that would cause us not to believe that the Report presents the
Company’s sustainability performance and includes statements and claims that reflect Company’s achievements and
challenges, as supported by both documentary evidences and internal records.
Maturity
l assessment of sustainability framework
- RIL has deployed a process for identification, selection and prioritization of the sustainability risks and
opportunities, which are presented in the report
- The performance management system for the environmental indicators is robust
- Social initiatives form the backbone of the existing sustainability framework
KPMG Advisory Services Private Limited, an Indian Private limited company

and a member firm of the KPMG network of independent member
firms affiliated with KPMG International Cooperative (”KPMG International”)
a Swiss entity.

Review
l the sustainability governance process
- Governance structure is robust and the sustainability agenda is driven by various bodies / committees like Health
Safety and Environment Committee at the board level, Centre for Health, Safety and Environment Excellence,
Innovation Council and Corporate Social Responsibility Department
Review
l of vision and report scope
- The existence of a well defined materiality framework and sustainability strategy demonstrates company’s intent
to realise its vision for sustainability
- The Report is aligned with GRI G3 guidelines, UNGC principles, WBCSD focus areas and IPIECA framework
and the contents have been arrived using these frameworks
Review
l of data and information management
- Sustainability performance data is collected at the corporate level-group manufacturing service and is verified
annually
- Detailed sustainability protocol is available for all the indicators reported
“Third
l Party Application Level Check” with the 2006 GRI G3 guidelines
- As indicated in the GRI content Index, requirements of application level A+ are met
Our Approach
Our procedures selected depend on our judgment, including the assessment of the risks of material misstatements of
selected performance indicators and disclosures and our assessment of the internal controls relevant to the company’s
preparation and presentation of the sustainability information in the 2008-09 Report. Our procedures were designed to
gather sufficient appropriate evidence to determine that the selected performance information is not materially
misstated. Our work included the following procedures:
Testing
l of process and systems at corporate level and manufacturing division level to generate, collate, aggregate
and report the sustainable development performance indicators for the year
Visits
l to all manufacturing divisions mentioned above
Interviews
l with management, at the manufacturing divisions
A review
l of draft of the Report to ensure there are no disclosures that are misrepresented or inconsistent with our
findings
Key Observations
Without affecting the conclusions presented above, we would like to draw readers’ attention to the following:
RIL has
l a sustainability reporting framework in place through which sustainability performance is being reported
annually
The
l Report in its current form communicates RIL’s sustainability strategy and the strategy navigator in the content
page enhances the readability of the report
The
l Report establishes linkages with UNGC principles and API/IPIECA guidelines for Oil & Gas sector, besides GRI
framework
Responsibilities
The Management of RIL is responsible for preparing the Report and the information and statements within it.
Our responsibility is to express our conclusions in relation to the above scope. We conducted our engagement with a
multidisciplinary team including specialists in ISAE 3000, stakeholder engagement, auditing environmental, social and
financial information and with experience in similar engagements in the Oil and Gas sector. This report is made solely
to RIL in accordance with the terms of our engagement. Our work has been undertaken so that we might state to RIL
those matters we have been engaged for. To the fullest extent permitted by law, we do not accept or assume
responsibility to anyone other than RIL for our work, for this report, or for the conclusions we have reached.
Arvind Mahajan
Authorised Signatory
KPMG Advisory Services Private Ltd., India
January 25, 2010

Content Index - GRI
STANDARD DISCLOSURES PART I: Profile Disclosures
S. No. Profile Disclosure Reference Extent of Explanation
Reporting
1. Strategy and Analysis
1.1 Statement from the most senior decision-maker 4-7 Full
of the organization
1.2 Description of key impacts, risks & opportunities 14 - 17 Full
2. Organizational Profile
2.1 Name of the organization. Contents Full
2.2 Primary brands, products, and/or services. RIL Annual
Report FY 2008- Full
09 (Pg 2- 6)
2.3 Operational structure of the organisation, including RIL Annual
main division, operation companies, subsidiaries and Report FY 2008- Full
joint ventures. 09 (Pg 166-170)
2.4 Location of organisation's headquarters. Contents Full
2.5 Number of countries where the organisation operates
and names of countries with either major operations 9 - 10 Full
or that are specifically relevant to the sustainability
issues covered in the report.
2.6 Nature of ownership and legal form. RIL Annual
Report FY 2008- Full
09 (Pg 72-73)
2.7 Markets served (including geographic breakdown, 9 - 10 Full
sectors served and types of customers/beneficiaries).
2.8 Scale of the reporting organisation. 9 - 10, 33 Full
2.9 Significant changes during the reporting period 32 - 33 Full
regarding size, structure or ownership.
2.10 Awards received in the reporting period. 26 - 27 Full
3. Report Parameters
Report Profile
3.1 Reporting Period ( e.g. fiscal/calendar year) for 10 Full
information period
3.2 Date of most recent previous report (if any). RIL Annual
Report FY 2008
-09; RIL Sustaina-
bility Report FY Full
2007-08 and Press
Releases available
on RIL website.
3.3 Reporting cycle (annual, biennial, etc.) Full Annual
3.4 Contact point for questions regarding the report or 11 Full
its contents.
Report Scope and Boundary

3.5 Process for defining reports content. 14 - 17 Full
3.6 Boundary of the report (e.g. countries, divisions,
subsidiaries, leased facilities, joint ventures, suppliers). 10 - 11 Full
See GRI Boundary Protocol for further guidance.
3.7 State any specific limitation on the scope or boundary
of the reports (see completeness principle for 10 - 11 Full
explanation of scope.
3.8 Basis for reporting on joint ventures, subsidiaries, We continue to report on all domestic
leased facilities outsourced operations and other Full operations of RIL, downstream as well as
entities that can significantly affect comparability from upstream businesses including our
period to period and/or between organisations. upstream operations where we are 30 %
joint-operators.

Content Index - GRI
GRI CONTENT
S. No. Profile INDEX
Disclosure Reference Extent of Explanation
Reporting
3.9 Data measurement techniques and the bases of

calculation, including assumptions and techniques,
underlying estimations applied to the compilation of 14 - 17 Full
the Indicators and other information in the report.
Explain any decision not to apply, or to substantially
diverge from, the GRI Indicator Protocols.
3.10 Explanation of the effect of any re-statements of This year, we have further consolidated
information provided in earlier reports, & the reasons our sustainability reporting practice. For
for such re-statement (e.g.,mergers/acquisitions, Full some KPI’s the figures have been
change of base years/periods, nature of business, reworked, regrouped and rearranged.
measurement methods).
3.11 Significant changes from previous reporting periods in
the scope, boundary, or measurement methods 28 - 31 Full
applied in the report.
3.12 Table identifying the location of the Standard 58 - 67 Full
Disclosures in the report.
3.13 Policy and current practice with regard to seeking 57 - 58 Full
external assurance for the report.
4. Governance, Commitments and Engagement

4.1 Governance structure of the organization, including
committees under the highest governance body 56 - 57 Full
responsible for specific tasks, such as setting strategy
or organizational oversight.
4.2 Indicate whether the Chair of the highest 18 Full
governance body is also an executive officer
4.3 For organizations that have a unitary board structure,
state the number of members of the highest 18 Full
governance body that are independent and/or
non-executive members.
4.4 Mechanisms for shareholders and employees to
provide recommendations or direction to the highest 18 - 19 Full
governance body.
4.5 Linkage between compensation for members of the RIL Annual
highest governance body, senior managers, and Report FY 2008-
executives (including departure arrangements) 09; page 66 Full
and the organization's performance (including social
and environmental performance).
4.6 Processes in place for the highest governance 18 - 19
body to ensure conflicts of interest are avoided. Full
4.7 Process for determining the qualifications and RIL Annual
expertise of the members of the highest governance Report FY 2008- Full
body for guiding the organisation’s strategy 09; page 65
on economic, environmental, and social topics.
4.8 Internally developed statements of mission or values, 12, 18 - 19,
codes of conduct, and principles relevant to economic, Full
environmental, and social performance and the status
of their implementation.
4.9 Procedures of the highest governance body for
overseeing the organisation’s identification and
management of economic, environmental, and social 18 - 19
performance, including relevant risks and Full
opportunities, and adherence or compliance with
internationally agreed standards, codes of conduct,
and principles.
4.10 Processes for evaluating the highest governance body’s RIL Annual
own performance, particularly with respect to Report FY 2008- Full
economic, environmental, and social performance. 09; page 21
Our existing risk management processes
4.11 Explanation of whether and how the precautionary 14 - 15 Full go beyond the requirement of the
approach or principle is addressed by the organisation. precautionary principles and cover the
(Risk Planning) three bottom-lines

Content Index - GRI
GRI CONTENT
Reporting
4.12 Externally developed economic, environmental, and

social charters, principles, or other initiatives to which 10 - 11 Full
the organisation subscribes or endorses.
4.13 Memberships in associations (such as industry
associations) and/or national/international advocacy
organisations in which the organisation: Has
positions in governance bodies; Participates in 68 Full
projects or committees; Provides substantive funding
beyond routine membership dues; or Views
membership as strategic.
4.14 List of stakeholder groups engaged by the organization. 22 - 23 Full
4.15 Basis for identification and selection of 22 - 23 Full
stakeholders with whom to engage.
4.16 Approaches to stakeholder engagement, including
frequency of engagement by type and by 22 - 23 Full
stakeholder group.
4.17 Key topics and concerns that have been raised
through stakeholder engagement and how the 22 - 23 Full
organization has responded to those key topics and
concerns, including through its reporting.
STANDARD DISCLOSURES PART II: Disclosures on Management Approach (DMAs)

DMA EC Disclosure on Management Approach EC 21 Full
DMA EN Disclosure on Management Approach EN 21 Full
DMA LA Disclosure on Management Approach LA 21 Full
DMA HR Disclosure on Management Approach HR 21 Full
DMA SO Disclosure on Management Approach SO 21 Full
DMA PR Disclosure on Management Approach PR 21 Full
STANDARD DISCLOSURES PART III: Performance Indicators

Economic Indicators
EC1 Direct economic value generated and distributed,
including revenues, operating costs, employee
compensation, donations and other community 32 - 33 Full
investments, retained earnings, and payments to
capital providers and governments. (Core)
EC2 Financial implications and other risks and
opportunities for the organisation’s activities due to 35 Full
climate change. (Core)
EC3 Coverage of the organization's defined benefit 32 - 33, 47 Full
plan obligations. (Core)
EC4 Significant financial assistance received from 32 - 33 Full
government. (Core)
EC5 Range of ratios of standard entry level wage Across locations, the minimum wage
compared to local minimum wage at significant Full offered by us is more than the standard
locations of operation. (Additional) entry level wage as recommended by
regulation.
We do encourage development of locally

EC6 Policy, practices, and proportion of spending on Not based suppliers, however, in FY 2008-09,
locally-based suppliers at significant locations of Reported there is no specific case of development of
operation. (Core) locally based supplier. We are committed
to source materials from local based
suppliers as and when possible.
Currently, we do not have any specific

EC7 Procedures for local hiring and proportion of procedures for local hiring of senior
senior management hired from the local community Full management. The hiring is based on
at significant locations of operation. (Core) merits, irrespective of the location of the
person.

Content Index - GRI
GRI CONTENT
Reporting
EC8 Development and impact of infrastructure

investments and services provided primarily for 31, 47 Full
public benefit through commercial, in-kind, or
pro bono engagement. (Core)
EC9 Understanding and describing significant indirect
economic impacts, including the extent of 31, 47 Full
impacts. (Additional)
Environment Indicators
EN1 Materials used by weight or volume. (Core) 28 Full
EN2 Percentage of materials used that are recycled 28 Full
input materials.(Core)
EN3 Direct energy consumption by primary energy 28, 34 Full
source.(Core)
EN4 Indirect energy consumption by primary source. (Core) 28, 34 Full
EN5 Energy saved due to conservation and efficiency 28 - 36 Full
improvements. (Additional)
EN6 Initiatives to provide energy-efficient or renewable
energy based products and services, and reductions 28, 34 Full
in energy requirements as a result of these initiatives.
(Additional)
EN7 Initiatives to reduce indirect energy consumption 28 - 36 Full
and reductions achieved. (Additional)
EN8 Total water withdrawal by source. (Core) 28, 41 Full
EN9 Water sources significantly affected by 28, 41 Full
withdrawal of water. (Additional)
EN10 Percentage and total volume of water recycled 28, 41 Full
and reused. (Additional)
EN11 Location and size of land owned, leased, managed
in, or adjacent to, protected areas and areas of 42 Full
high bio-diversity value outside protected areas. (Core)
EN12 Description of significant impacts of activities,
products, and services on bio-diversity in protected 42 Full
areas and areas of high bio-diversity value outside
protected areas. (Core)
EN13 Habitats protected or restored.(Additional) 42, 54 Full
EN14 Strategies, current actions, and future plans 42 Full
for managing impacts on bio-diversity. (Additional)
EN15 Number of IUCN Red List species and national No IUCN Red List species within area of
conservation list species with habitats in areas Full operations based on latest EIA Report.
affected by operations, by level of extinction risk.
(Additional)
EN16 Total direct and indirect greenhouse gas emissions 25, 28, 35 Full
by weight. (Core)
On account of spread of activities across
regions, data related to indirect GHG
emissions such as employee travel and
EN17 Other relevant indirect greenhouse gas emissions Not emissions saved by tele’ and video
by weight. (Core) Reported conferencing was not tracked and
captured. We are working on this and
intend to address in the next 2-3 years.
EN18 Initiatives to reduce greenhouse gas emissions 28, 35 Full

and reductions achieved. (Additional)
EN19 Emissions of ozone-depleting substances
by weight. (Core) 28, 43 Full
EN20 Nox, Sox, and other significant air emissions 28, 43 Full
by type and weight. (Core)
EN21 Total water discharge by quality and destination. (Core) 28, 42 Full
EN22 Total weight of waste by type & disposal method. (Core) 29, 42 Full

Content Index - GRI
GRI CONTENT
Reporting
EN23 Total number and volume of significant spills. (Core) 43

EN24 Weight of transported, imported, exported, or treated Across locations we are not involved in
waste deemed hazardous under the terms of the Basel any activity related to transporting,
Convention Annex I, II, III, and VIII, and percentage Full importing, exporting or treatment of
of transported waste shipped internationally.(Additional) waste deemed hazardous under Basel
convention.
EN25 Identity, size, protected status, and bio-diversity value
of water bodies and related habitats significantly 42 Full
affected by the reporting organization's discharges
of water and runoff. (Additional)
EN26 Initiatives to mitigate environmental impacts of products 36 Full
and services, and extent of impact mitigation. (Core)
Comprehensive measurement of reclaimed
packaging is not possible because our core /
EN27 Percentage of products sold and their packaging Not major products are derived by processing
materials that are reclaimed by category. (Core) Reported hydrocarbon materials, which are transported
through tankers and pipelines to national and
international markets
No monetary fine of any significant

value has been imposed on any
EN28 Monetary value of significant fines and total number manufacturing locations of our company
of non-monetary sanctions for non-compliance with 41 Full during FY 2008-09 neither non-
environmental laws and regulations.(Core) monetary sanctions for non-compliance
with environmental laws and regulations
imposed on the company.
EN29 Significant environmental impacts of transporting

products and other goods and materials used for the 35 Full
organization's operations, and transporting members
of the workforce. (Additional)
EN30 Total environmental protection expenditures and 28 - 31, 39 Full
investments by type. (Additional)
Social: Environmental Performance Indicators

LA1 Total workforce by employment type, employment 31, 47 Full
contract, and region. (Core)
LA2 Total number and rate of employee turnover 31, 47 Full
by age group, gender, and region. (Core)
LA3 Benefits provided to full-time employees that are
not provided to temporary or part-time employees, 32 Full
by major operations. (Additional)
LA4 Percentage of employees covered by collective 47, 49 Full
bargaining agreements. (Core)
We follow the requirements of the
LA5 Minimum notice period(s) regarding significant Industrial Disputes Act, India, 1947 for
operational changes, including whether it is specified 49 Full issuing minimum notice period (s)
in collective agreements. (Core) regarding significant operational
changes.
LA6 Percentage of total workforce represented in formal
joint management-worker health and safety 39 Full
committees that help monitor and advise on
occupational health and safety programs. (Additional)
LA7 Rates of injury, occupational diseases, lost days, and
absenteeism, and number of work-related fatalities 28 - 29 Full
by region. (Core)
LA8 Education, training, counseling, prevention, and
risk-control programs in place to assist workforce 40 Full
members, their families, or community members
regarding serious diseases. (Core)
LA9 Health and safety topics covered in formal agreements 39 Full
with trade unions. (Additional)
LA10 Average hours of training per year per employee 49 Full
by employee category. (Core)

Content Index - GRI
GRI CONTENT
Reporting
LA11 Programs for skills management and lifelong learning

that support the continued employability of employees 49 Full
and assist them in managing career endings. (Additional)
LA12 Percentage of employees receiving regular performance Full All eligible employees receive regular
and career development reviews. (Additional) performance and career development
reviews.
LA13 Composition of governance bodies and breakdown
of employees per category according to gender, 18 - 19 Full
age group, minority group membership, and other
indicators of diversity. (Core)
There is absolutely no difference

LA14 Ratio of basic salary of men to women by Full between the basic salaries of men to
employee category. (Core) women. We are firm believer of equal
opportunity principle.
Social: Human Rights

India has ratified more than 39
conventions of the ILO that are covered
in the nine chapters and 120 sections of
The Factories Act, 1948 (Act No. 63 of
HR1 Percentage and total number of significant 1948), as amended by the Factories
investment agreements that include human rights 47, 49 Full (Amendment) Act, 1987 (Act 20 of
clauses or that have undergone human rights 1987) Factories Act 1987, which covers
screening. (Core) various aspects of human rights. We
have a screening process for our
investment agreements based on the
requirements of this Act.
India has ratified more than 39

conventions of the ILO that are covered
in the nine chapters and 120 sections of
The Factories Act, 1948 (Act No. 63 of
1948), as amended by the Factories
HR2 Percentage of significant suppliers and contractors (Amendment) Act, 1987 (Act 20 of
that have undergone screening on human rights 47, 49 Full 1987) Factories Act 1987, which covers
and actions taken. various aspects of human rights. We
follow our internal guidelines in
selection of suppliers and contractors
which include compliance to local
regulations including this Act.
HR3 Total hours of employee training on policies and We do not have specific training modules
procedures concerning aspects of human rights that Full on human rights but our existing
are relevant to operations, including the percentage induction programmes cover the basics
of employees trained. of human rights.
HR4 Total number of incidents of discrimination and Full This year there was no incident of
actions taken. (Core) discrimination across our locations.
HR5 Operations identified in which the right to exercise This year there was no operation
freedom of association and collective bargaining may Full identified in which the right to exercise
be at significant risk, and actions taken to freedom of association and collective
support these rights. (Core) bargaining was at significant risk.
HR6 Operations identified as having significant risk for This year there was no operation
incidents of child labor, and measures taken to Full identified as having significant risk for
contribute to the elimination of child labor. (Core) incidents of child labour.
HR7 Operations identified as having significant risk for This year there was no operation
incidents of forced or compulsory labor, and Full identified as having significant risk for
measures to contribute to the elimination of forced incidents of forced or compulsory labour.
or compulsory labor. (Core)
HR8 Percentage of security personnel trained in the
organization's policies or procedures concerning 49 Full
aspects of human rights that are relevant to
operations. (Additional)
HR9 Total number of incidents of violations involving rights Full This year there were no incident of
of indigenous people and actions taken. (Additional) violation involving rights of indigenous
people across locations

Content Index - GRI
GRI CONTENT
Reporting
Social: Society Performance Indicators

SO1 Nature, scope, and effectiveness of any programs and
practices that assess and manage the impacts of 47 Full
operations on communities, including entering,
operating, and exiting. (Core)
SO2 Percentage and total number of business units analyzed 19, 49 Full
for risks related to corruption. (Core)
SO3 Percentage of employees trained in organization's 18, 49 Full
anti-corruption policies and procedures. (Core)
SO4 Actions taken in response to incidents Full There were no incidents involving acts of
of corruption. (Core) corruption
SO5 Public policy positions and participation in public 42 Full
policy development and lobbying. (Core)
SO6 Total value of financial and in-kind contributions We do not support any specific political
to political parties, politicians, and related institutions Full party.
by country. (Additional)
SO7 Total number of legal actions for anti-competitive No legal action initiated against RIL for
behavior, anti-trust, and monopoly practices and Full anti-corruption behaviour, anti-trust and
their outcomes. (Additional) monopoly practices.
SO8 Monetary value of significant fines and total number No fine or non-monetary sanction
of non-monetary sanctions for non-compliance with Full imposed against RIL for non-compliance
laws and regulations. (Core) with laws and regulations.
Social: Product Responsibility

All our significant products and services follow the health and safety
PR1 Life cycle stages in which health and safety impacts related regulatory requirements. Additionally, we are supporting life-
of products and services are assessed for improvement, 17, 44 - 45 Partial cycle assessment study being done by ICPE and we are also working
with Bureau of Indian Standards for formulating standards and
and percentage of significant products and services guidelines. This is an on-going exercise.Though life cycle analysis
studies are in progress, final results of such studies are still not
categories subject to such procedures. (Core) available.
PR2 Total number of incidents of non-compliance with No significant incident of non-compliance

regulations and voluntary codes concerning health 44 - 45 Full with regulations and voluntary codes
and safety impacts of products and services during concerning health and safety impacts of
their life cycle, by type of outcomes. (Additional) products and services during their life cycle
Our core / major products are derived by processing hydrocarbon
PR3 Type of product and service information required by Partially materials, which follow regulatory requirements and awareness is
imparted on safe use of product and services. Since, our core raw
procedures, and percentage of significant products 44 - 45 Reported material is hydrocarbon, which is sourced from various sources,
and services subject to such information globally; it is not feasible to inform consumers about its sourcing.
Information on such type of products is not available because of a
requirements. (Core) large portfolio of manufactured products. All products manufactured
comply with requirements set by Bureau of Indian Standards.
PR4 Total number of incidents of non-compliance with No incident of non-compliance with

regulations and voluntary codes concerning product Full regulations and voluntary codes
and service information and labeling, by type of concerning product and service
outcomes. (Additional) information and labeling.
PR5 Practices related to customer satisfaction, including 22, 23 Full
results of surveys measuring customer satisfaction.
(Additional)
We are members of Advertisement

PR6 Programs for adherence to laws, standards and Standards Council of India (ASCI) and
voluntary codes related to marketing communications, 45 Full adhere to all laws, standards, and
including advertising, promotion and sponsorship. voluntary codes related to marketing
(Core) communications, including advertising,
promotion, and sponsorship.
PR7 Total number of incidents of non-compliance with No significant incident of non-

regulations and voluntary codes concerning marketing Full compliance with regulations and
communications, including advertising, promotion, voluntary codes concerning marketing
and sponsorship by type of outcomes. (Additional) communications, including advertising,
promotion, and sponsorship.
PR8 Total number of substantiated complaints regarding No significant complaint regarding

breaches of customer privacy and losses of customer Full breaches of customer privacy and losses
data. (Additional) of customer data.
PR9 Monetary value of significant fines for non- No significant fine for non-compliance
compliance with laws and regulations concerning Full with laws and regulations concerning the
the provision and use of products and services. (Core) provision and use of products and services.

Content Index – API / IPIECA & UNGC
Report Section API / IPIECA UNGC Page No.
Transforming Tomorrow, Today
CMD’s Message Statement of Continuing

Support 04 - 07
Company Profile 09
Report Scope 10 - 11
Our Vision, Mission and Values 12 - 13
Our Sustainability Strategy & Roadmap 14 - 17
Corporate Governance ECO - A1, SOC - 2, SOC - 6 Principle 2 and 10 18 - 19
Management Systems ENV - 6, Principle 7 20
Disclosure on Management Approach SOC - 1, SOC - 4, SOC - 7 Principle 1 21
Communication and Engagement SOC - 6 22 - 23
Lessons Learnt 24
Performance on Commitments 25
Awards and Recognitions 26 - 27
Performance Review SOC A4, ENV - 2, ENV - 3,

ENV - 5, ENV - A3, ENV - A4, 28 - 31
ENV - A5, ENV - A6, ENV- A7
Economic Performance ECO - 1, ECO - 2, ECO - A2 32 -33
Energy Security ENV - 3, ENV - 5, ENV A8 Principle 8 and 9 34 - 36
Growth Through Innovation 37 - 38
Health and Safety H&S - 1, H&S - 2,

H&S - 3, H&S - 4 39 - 40
Environment SOC A1, ENV - 2, ENV A3,

ENV A4, ENV A5, ENV A6, Principle 7 and 8 41 - 43
ENV A7, ENV A9
Product Responsibility H&S 5 Principle 8 and 9 44 - 45
Social Institution Building SOC - 5, SOC - 8, SOC - 9, Principle 3, 4, 5 and 6 46 - 55

SOC - A2, SOC A5
Assurance Statement 56 - 57
Content Index – GRI, SOC 3, SOC A3, SOC A6 58 - 68

API / IPIECA, UNGC & WBCSD
GRI’s Application Level 69
Glossary 70 - 72
Refer
Annual
Capital Expenditure and ECO - 3, ECO A3 Report
Interest Payments FY 08-09
Pg. No.
100 - 101

Content Index - UNGC Communication on Progress
Global Compact Principles Our Response
We recognise and accept our responsibility

to uphold human rights at the workplace
Principle 1
and its sphere of influence. We comply with
Support and respect the protection all labour laws formulated by the
of internationally proclaimed Constitution of India. Our grievance
human rights within the business’ mechanism is equipped to address all
Human Rights
sphere of influence employee grievances related to work
environment and company policies.
Principle 2 Our code of conduct is applicable to all

Ensure that the business is not employees and we do not have any instance
complicit in human rights abuses of human right abuses in FY 2008-09.
We respect freedom of association and

comply with all the regulations enacted by
Principle 3
Government of India developed for labour
Uphold the freedom of association issues. We have trade unions representing
and effective recognition of the right workers and disputes are dealt in accordance
to collective bargaining with Industrial dispute Act of 1947. There
has been no loss of workdays during FY
2008-09 on account of any labour dispute.
Labour Standards Principle 4 Forced Labour Convention (29) and the

Uphold the elimination of all forms abolition of Forced Labour Convention
of forced and compulsory labour (105) has been ratified by India and our
company does not support any forced or
Principle 5 compulsory labour in any form and adheres
to all labour laws in this respect.
Uphold the effective abolition of
child labour We respect human rights at work place and
pursue global leading practices, which
Principle 6 ensures freedom of association, prohibition
Uphold the elimination of of child labour, protection of indigenous
discrimination in respect of rights and prohibition of forced and
employment and occupation compulsory labour.

Content Index - UNGC Communication on Progress
Global Compact Principles Our Response
We recognise the challenges faced by our

industry, be it in terms of depleting crude
resources, climate change, or end-of-life of
petroleum- based products. To address that
we have a comprehensive environmental
policy in place with a focus on conserving
Principle 7 and improving environment.
Support a precautionary approach We ensure regulatory compliance and also
to environmental challenges conduct environmental impact assessment
for all our expansion projects.
Our manufacturing divisions are ISO
14001:2004 certified and have specific goals
and targets which are monitored at regular
intervals.
Environment
To soften our environmental footprint our
efforts are focused on reducing GHG
Principle 8 emissions. We have a dedicated CDM cell
Undertake initiatives to promote which looks into opportunities of GHG
greater environmental responsibility reduction. Our efforts are also dedicated
towards conserving and reducing material
consumption and at the same time
increasing the use of recycled material.
We use energy efficient clean technologies,

Principle 9 it is our constant endeavour to improve our
Encourage the development and specific energy consumption. We are also
diffusion of environmentally- investing in alternate energy sources such as
friendly technologies solar, bio-fuels including Jatropha planta-
tion. (Refer our environmental section for
further details)
Our Code of Conduct defines our

commitment of conducting business with
Principle 10
due regard to the interests of our stake-
Work against all forms of holders and also the environment. Further,
Anti-corruption
corruption, including extortion and the Code of Conduct and also Ethics Policy
bribery cover such issues as bribery & corruption,
fraud, insider trading and human rights &
discrimination.

Content Index - WBCSD
The World Business Council for

Sustainable Development
The World Business Council for Sustainable Development (WBCSD) is a CEO-led, global association
of around 200 companies dealing exclusively with business and sustainable development.
On invitation to Shri Mukesh D. Ambani, Reliance Industries Limited became a Council Member of
WBCSD in 2007. Shri Ambani has been elected as Vice Chairman of the WBCSD Executive
Committee in 2008.
The Council’s objectives are to:

• Be a leading business advocate on sustainable development
• Participate in policy development to create the right framework conditions for business to make an
effective contribution to sustainable human progress
• Develop and promote the business case for sustainable development
• Demonstrate the business contribution to sustainable development solutions and share leading edge
practices among members
• Contribute to a sustainable future for developing nations and nations in transition
As a member of WBCSD, we work with a mindset beyond corporate philanthropy, to build inclusive
business models that create new revenue streams while serving the needs of the people of our country
through sound commercial operations. We have presented many such examples in this report that
clearly demonstrate a strong business case for sustainable development.
While developing this report we referred to WBCSD’s four focus areas viz; Energy and Climate;
Development; Business Role and Ecosystems.
• Energy and Climate has been identified as one of the material issues to us and we have taken
numerous initiatives to mitigate our GHG emissions and minimise the impact of our activities on
climate change.
• Our foundation focuses on Development area, and we have partnered with various NGOs and
initiated various community related programmes for inclusive growth and empowering people to
help them move into formal economic activities
• We aim to enhance to quality of life in society across the entire socio – economic spectrum through
our various initiatives and also seek to define the Business Roles we will play in tomorrow’s
society by actively engaging with stakeholders
• We believe that Ecological balance is one of the three pillars of sustainable development and
without it, business cannot function. Waste minimisation is one of the material issues and we have
taken various initiatives to minimise its generation. We are also investing in various initiatives that
will mitigate the impact on our ecosystem.

GRI Application Level
ROW,
in g TOMOR
Transform TODAY.
09
ility Rep or t 200 8-
Sustainab
To indicate that a report is GRI-based, report makers declare the level to which they have
applied the GRI Reporting Framework via the “Application Levels” system.
To meet the needs of beginners, those somewhere in between, and advanced reporters, there
are three levels in the system. They are titled C, B, and A. The reporting criteria at each level
reflect a measure of the extent of application or coverage of the GRI Reporting Framework.
Report Application Level C C+ B B+ A A+
Report on: Report on all criteria

1.1 listed for Level C plus:
G3 Profile 2.1 - 2.10 1.2
Same as requirement
for Level B
Disclosures 3.1 - 3.8, 3.10 - 3.12 3.9, 3.13
4.1 - 4.4, 4.14 - 4.15 4.5 - 4.13, 4.16 - 4.17
Report Externally Assured

Standard Disclosures
G3 Management Not Required

Management Approach Management Approach
Disclosures for each Disclosures for each
Approach Disclosures Indicator Category Indicator Category
Report on each core G3

Report on a minimum of Report on a minimum of and Sector Supplement*
G3 Performance 10 Performance 20 Performance Indicator with due regard
Indicators & Indicators, including at Indicators, at least one to the Materiality
from each of Economic,
Sector Supplement least one from each of
Environmental, Human
Principle by either: a)
Economic, Social and reporting on the Indicator
Performance Indicators Environmental. Rights, labour, Society, or b) explaining the
Product Responsibility. reason for its omission.
*Sector supplement in final version
The RIL Sustainability Report for FY 2008-09, ‘Transforming Tommorow, Today’ is a

‘GRI Checked’ Application Level A+ Report.
To know more about GRI, please visit http://www.globalreporting.org

Glossary
5S Sort, Set in order, Shine, Standardise and CCT Cold Condensate Tank
Sustain. CDM Clean Development Mechanism
AAA One of the highest credit rating of financial CDU Crude Distillation Unit
instruments given by Rating Agencies;
reflects highest financial strength to meet CEO Chief Executive Officer
repayment obligations CERs Certified Emission Reductions
AC Air Condition CFC Chlorofluorocarbons
AFBC Atmospheric Fluidised Bed Combustion CFL Compact Fluorescent Lamp
AGM Annual General Meeting CHSEE The Centre for Health, Safety &
AHU of CP 11 Air Handling Unit of Continuous Environment Excellence
Polymerization Unit 11 CGSI Corporate Governance and Stakeholder
AIDS Acquired Immune Deficiency Syndrome Committee
AIF American India Foundation CII Confederation of Indian Industry
APH Air Pre Heater CIPP Cambridge International Primary Program
ARTI Appropriate Rural Technology Institute CO2 Carbon Dioxide
API American Petroleum Institute COMEE Centre of Maintenance and Engineering
Excellence
ART Centre Anti-Retroviral Treatment Centre
CP-6 Unit of Continuous Polymerization – 6
ASCI Advertising Standards Council of India
CPP Captive Power Plant
ASP Air Separation Plant
CRISIL Credit Rating Information Services of
ASTD American Society for Training & India Limited
Development
CRU Condensate Recovery Unit
ATU III Amine Treating Unit
CSIR Council for Scientific & Industrial Research
ATSE Australian Academy of Technological
Sciences and Engineering CTBD Cooling Tower Blow Down
BAA2 (Moody's) Moody's long-term obligation ratings are CSR Corporate Social Responsibility
opinions of the relative credit risk of fixed- cu m Cubic metres
income obligations with an original maturity
of one year or more. Obligations rated BAA DAIS Dhirubhai Ambani International School
are subject to moderate credit risk. They are DAF Dhirubhai Ambani Foundation
considered medium-grade and as such may DCS Distributed Control Systems
possess certain speculative characteristics
DGFASLI Directorate General Factory Advice Service
BBB Standard & Poor's (S&P) is a division of & Labour Institutes
McGraw-Hill that publishes financial
research and analysis on stocks and bonds. It DGH Directorate General of Hydrocarbon
is of the top three companies in this business, DMA Disclosure on Management Approach
along with Moody's and Fitch Ratings. BBB:
medium class companies, which Are DM Demineralized
satisfactory at the moment DMDS Di-methyl Di- Sulphide
BCG Boston Consulting Group DNA Deoxyribonucleic acid
BPD Barrels of oil per day DOTS Directly Observed Treatment Short-course
BG British Gas Group DSG Direct Steam Generation
BIW Business Information Warehouse E&P Exploration & Production
BMT Business Management Trainee EDC Ethylene Dichloride
BSC British Safety Council ELP Extended Learning Program
BSE Bombay Stock Exchange EMP Environmental Management Programmes
BSE SENSEX Index for 30 large companies based on the EPA Environmental Protection Agency
free float market capitalisation on the BSE EPC Engineering Procurement Construction
btoe Billion tons of Oil Equivalent ERP Enterprise Resource Planning
CAS Creativity, Action and Service ESS Employee Self Service
CASHe Change Agents for Safety, Health and ESOS Employee Stock Option Scheme
Environment
ETP Effluent Treatment Plant
CBFS Carbon Black Feed Stock
FCC Fluidised Catalytic Cracker
CBM Coal Bed Methane
FGRS Flare Gas Recovery System
CBSE Central Board of Secondary Education
FPSO Floating Production Storage and Offloading
CCDT Committed Communities Development Trust
FRP Fibre Reinforced Plastic
CCQC Chapter Convention on Quality Circle
GDP Gross Domestic Product
CCS Carbon Capture and Storage
GHG Greenhouse Gases

Glossary
GJ Giga Joules LDPE Low Density Poly Ethylene

GIDC Gujarat Industrial Development Corporation LIC Life Insurance Corporation of India
GINFS Gujarat Industries Navratri Festival Society LKG Lower Kindergarten
GRI Global Reporting Initiative LLP Low Low Pressure
GTPP Gas Turbine Power plant LP Low Pressure
HCL Hydro Chloric Acid LTC Low-Temperature Chlorinationor
HCT Hot Condensate Tank LTS Long Term Settlement
Hg Mercury MADER MGCC Area Development Research
HIV Human Immunodeficiency Virus Foundation
HNHRC Sir Hurkisondas Nurrotamdas Hospital MAPD Methyl Acetylene and Propadiene
and Research Centre MBPD Million barrels per day
HNMRS Sir Hurkisondas Nurrotamdas Medical MCGM Brihanmumbai Mahanagarpalika
Research Society (formerly known as Muncipal Corporation of
HRSG Heat Recovery Steam Generator Greater Mumbai)
HSC Higher Secondary School Certificate MDP Management Development Programs
HSE Health, Safety and Environment MEG Mono Ethylene Glycol
HT High Tension MGCC Maharashtra Gas Cracker Complex
HVAC Heating Ventilation and Air-Conditioning MI Mumbai Indians
HCTF Habitat Conservation Trust Foundation MITCICE Monitor, Inform, Transact, consult, Involve,
collaborate and impower
IB International Baccalaureate Diploma
MMKcal Million Kilo Calorie
ICPE Indian Centre for Plastics in the Environment
MNRE Ministry of New and Renewable Energy
ICSE Indian Certificate of Secondary Education
MP Medium Pressure
ID Induced Draft
MPRE Management Programme for Reliance
IFAC International Federation of Accountants Engineers
IFC International Finance Corporation MT Million Tonnes
IGCSE International General Certificate of MUICT Mumbai University Institute of Chemical
Secondary Education Technology
ILO Indian Labour Organization MW Megawatt
IOP Inter Offsite Plant MWH Megawatt hour
IIM Indian Institute of Management NAB National Association for the Blind
IIT Indian Institute of Technology NASI National Academy of Sciences, India
IMS Integrated Management System NCL The National Chemical Laboratory
IPA Isophthalic Acid NCQC-07 National Convention on Quality Circle – 07
IPIECA International Petroleum Industry NCPAH National Committee on Plasticulture
Environmental Conservation Association Applications in Horticulture
IPL Indian Premier League NCAER National Council of Applied Economic
IRIS Integrated Risk Information System Research
ISO International Organization for NELP New Exploration Licensing Policy
Standardization NMITLI New Millennium India Technology Initiatives
ISAE Indian Society of Agricultural Engineers NGOs Non-Government Organizations
ISAE – 3000 International Standard on Assurance NIO National Institute of Oceanography
Engagements 3000
Nox Nitrogen Oxide
ITI Industrial Training Institute
NPBD National Project on Biogas Development
IUCN International Union for Conservation
of Nature O&G Oil & Gas
JNCAR Jawaharlal Nehru Centre for Advanced ODS Ozone Depleting Substances
Scientific Research OHC Occupational Health Centre
KG-D6 Exploration Block in Krishna-Godavari Basin OHSAS Occupational Health and Safety Assessment
KMS Kilometers Series
KL Kilolitres OHSMP Occupational Health and Safety Management

Programmes
KPO Knowledge Process Outsourcing
ONGC Oil and Natural Gas Corporation Limited
KSA Knowledge, Skills and Attributes
OPA Ortho-Phthalic Acid
LAB Linear Alkyl benzene
OPD Out Patient Department
LED Light-emitting diode

Glossary
OSHA Occupational Safety & Health Administration SAP Systemanalyse und Programmentwicklung
P.T. Clinic Purshottamdas Thakurdas Clinic SBT Segregated Ballast Tank
PBDIT Profit Before Depreciation, Interest and Tax SEBI Securities & Exchange Board of India
PBT Polybutylene Terephthalate SEZ Special Economic Zone
PE Polyethylene SGA Small Group Activity
PET Polyethylene Terephthalate SHG Self-Help Groups
PFF Polyester Fibre Fill Sox Sulphur Oxides
PFY Polyester Filament Yarn SPM Suspended Particulate Matter
pH A measure of chemical activity of Hydrogen SR Sustainability Report
in a solution used to express acidity or SRT Short Residence Time
basicity
SSC Secondary School Certificate
PGH – BZ Pyrolysis Gasoline Hydrogentation - Benzene
sq ]kms Square kilometers
PHC Primary Health Centre
SVADES Society for Village Development in
PMT Panna-Mukta and Tapti Petrochemicals Area
POY Partially Oriented Yarn SVNIT Sardar Vallabhbhai National Institute of
PP Polypropylene Technology
PPI Plastic Pipe Institute SWAT Internal team that implements best
PPP Public-Private Partnership maintenance practices across all existing
& future RIL manufacturing divisions
PPR Polypropylene Pipes
TA Terephthalic Acid
PRIA Patalganga Rasayani Industrial Association
TB Tuberculosis
PRU Propylene Recovery Unit
tCO2 Total Carbon Dioxide
PSF Polyester Staple Fibre
TPD Tonnes per day
PSM Process Safety Management
TLV Threshold Limit Value
PSF CP 11 Polyester Staple Fibre Continuous
Polymerization Unit 11 TMA Trimelletic Acid
PTA Purified Terephthalic Acid UAA UDCT Alumni Association
PV Photo Voltaic UDCT University Department of Chemical
Technology
PVC Polyvinyl Chloride
UICT University of Mumbai Institute of Chemical
PX Paraxylene Technology
QCC Quality Control Circle UHMWPE Ultra high molecular weight polyethylene
R&D Research and Development UNAIDS The Joint United Nations Programme on
RCEC Reliance Certified Engineering Course HIV/AIDS
ReSOP Reliance Safety Observation Program UNFCCC United Nations Framework Convention on
RIC Reliance Innovation Council Climate Change
RIL Reliance Industries Limited UNGC United Nations Global Compact
RIL-C Reliance Innovation Leadership Centre UGC University Grants Commission
RIC Reliance Innovation Council UK United Kingdom
RIM Reliance Innovation Movement USA United States of America
ROW Right of way USD US Dollars
RPL Reliance Petroleum Limited VCM Vinyl Chloride Monomer
RPM Revolutions Per Minute VFD Variable Frequency Drive
RRDT Reliance Rural Development Trust VGO Vacuum Gas Oil
Rs. Indian Rupees VGOHT1 Vacuum Gas Oil Hydrotreater - Unit 1
RSLS Reliance School of Life Sciences VOC Volatile Organic Compounds
RTG Reliance Technology Group WASMO - Water and Sanitation Management

Organisation
RU Returnable Unit
WBCSD World Business Council for Sustainable
RWTP Raw Water Treatment Plants Development
RWS Reliance Rural Water Supply WHRB Waste Heat Recovery Boilers
S&P CNX Nifty Index for 50 large companies based on WHO World Health Organization
market capitalisation on the National
Stock Exchange of India

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Transforming TOMORROW,

Sustainability Report 2008-09

1 Transforming Tomorrow, Today 01

Transforming Tomorrow, TODAY.

Our exploration & production of oil & gas business enables

India’s economic growth demands huge energy and the

It is our ambition to transform the lives of millions of Indians,

We are also looking at alternate energy – solar energy in

We are convinced that solar energy can transform rural lives in

We strongly believe that we can, and should, do much more.

With these perspectives, RIL Chairman & Managing Director,

We envisage The Reliance Foundation to become one of the

It is our deep desire to bring cheer into the lives of millions of

The best of India is yet to come.

And, the best of Reliance is yet to come.

And yes, we are in a hurry.

After all we are Transforming Tomorrow,

Panoramic view of the new 580,000 Barrels

06 Sustainability Report 2008-09

Reliance Industries Limited 07

Oil & Gas

Fuel Oil Natural Gas Naphtha Kerosene

Poly Vinyl Chloride Di-Ethylene Glycol Mono-Ethylene Glycol Tri-Ethylene Glycol

Salt Polyester Chips

Polyester Filament Polyester Staple Fibre

Texturised / Twisted Wool Viscose

Existing products Purchased raw materials Partly purchased raw materials

08 Sustainability Report 2008-09

Along with our subsidiaries, we continue to be India’s largest exploration acreage

We commenced production of gas and hydrocarbons from KG-D6 block in

Reliance Industries Limited 09

We are in the fifth year of reporting on our triple bottom-line performance.

Global Reporting Initiative Guidelines (GRI)

United Nations Global Compact (UNGC) principles on Human Rights,

10 Sustainability Report 2008-09

American Petroleum Institute / International Petroleum Industry

World Business Council for Sustainable Development (WBCSD)

Reliance Industries Limited 11

Our approach to sustainability is aligned with the ‘principles of materiality’ and

14 Sustainability Report 2008-09

Sustainability management system

Dialogue with stakeholders

Reliance Industries Limited 15

Energy Security Growth Through

16 Sustainability Report 2008-09

Reliance Industries Limited 17

Category Name of The Directors

Promoter Mukesh D. Ambani

Executive Directors Nikhil R. Meswani, Hital R. Meswani,

Independent Mansingh L. Bhakta, Yogendra P. Trivedi,

Every Independent Director furnishes a declaration at the time of their appoint-

18 Sustainability Report 2008-09

Internal Checks and Balances

Reliance Industries Limited 19

We have a comprehensive pan-India Integrated Management System (IMS), which acts

20 Sustainability Report 2008-09

Economic Indicators Society Indicators

Human Rights Indicators

Reliance Industries Limited 21