Intermact PD42

PD41 | PD42
Commercial Printer
User’s Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2009-2014 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
For patent information, please refer to www.honeywellaidc.com/patents.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young ([email protected]).
ii PD41 and PD42 Commercial Printer User’s Manual

Document Change Record
This page records changes to this document.
Version
Number Date Description of Change
003 1/2014 Updated Global Services and Support information.
002 11/2010 • Added methods to verify a USB mass storage
device is supported by the printer.
• Expanded the Upgrading Firmware procedure.
PD41 and PD42 Commercial Printer User’s Manual iii

iv PD41 and PD42 Commercial Printer User’s Manual
Contents
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
1 Using the Printer ........................................................ 1
Learning About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Selecting the Printer Command Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Understanding the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding the Print Button and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the PD42 Screen and Soft Keys . . . . . . . . . . . . . . . . . . . . . . 7
Understanding Printer States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Loading Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Loading Media for Peel-Off (Self-Strip) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading Thermal Transfer Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Creating and Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2 Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . . 22
Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 22
Connecting the Printer to a PC Through the IEEE 1284 Port . . . . . . . . . . . . . . . . 23
PD41 and PD42 Commercial Printer User’s Manual v

Contents
Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting Up Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Manually Configuring IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring 802.11 Wireless Security Using IPL . . . . . . . . . . . . . . . . . . . . 29
Configuring 802.11 Wireless Security Using Fingerprint . . . . . . . . . . . . 32
Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting a Keyboard to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting a Bar Code Scanner to the USB Host Port. . . . . . . . . . . . . . . . . . . . . . . 37
Connecting a USB Hub to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3 Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the PD42 Printer from the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Configuring the Printer From the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Communications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring Print Engine Settings (Fingerprint only) . . . . . . . . . . . . . . . 44
Configuring Web Shell Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring General Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring the Network Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring Avalanche Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring SmartSystems Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring the Printer Using PrintSet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring the Printer Using Commands Sent From Your PC . . . . . . . . . . . . . . 57
Configuring the Printer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . 57
Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using the PD42 Screen to Choose the Network Type . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Printer Commands to Choose the Network Type . . . . . . . . . . . . . . . . . . . . . 58
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
vi PD41 and PD42 Commercial Printer User’s Manual

Contents
4 Troubleshooting and Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . 65
Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Understanding Error Messages on the PD42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 69
Troubleshooting Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the Line Analyzer in Fingerprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using Testmode and Extended Testmode to Troubleshoot. . . . . . . . . . . . . . . . . . . 74
Using Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using Extended Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adjusting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Preventing Ribbon Wrinkling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Adjusting the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Adjusting Printhead Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Adjusting Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjusting Printhead Dot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Adjusting the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Cleaning the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
USB Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Ethernet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Parallel IEEE 1284 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accessories for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
PD41 and PD42 Commercial Printer User’s Manual vii

Contents
B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
ESim Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
C Fingerprint, IPL, and ESim Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Fingerprint Ser-Com, UART1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Fingerprint Net-Com, NET1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Fingerprint Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Fingerprint Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Fingerprint Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Fingerprint Feedadjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Fingerprint Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Fingerprint Print Defs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IPL Setup Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

IPL Ser-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IPL COM Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IPL Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
IPL Test/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
IPL Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
IPL Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
ESim Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

ESim Serial-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ESim Net-Com, NET1 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ESim Com Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ESim Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
ESim Feedadjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
ESim Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
ESim Print Defs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
ESim Charset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
ESim Date Time Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
viii PD41 and PD42 Commercial Printer User’s Manual

Contents
D Advanced Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Device Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Devices and Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Customing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Web Style Guide Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Content of a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Required Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Optional Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
x-www-url-Encoding Syntax Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Memory and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Creating a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
PD41 and PD42 Commercial Printer User’s Manual ix

Contents
x PD41 and PD42 Commercial Printer User’s Manual

Before You Begin
Before You Begin

This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain

special instructions for handling a particular condition or set of
circumstances.
Global Services and Support

Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec website at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
PD41 and PD42 Commercial Printer User’s Manual xi

Before You Begin
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at [email protected].
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec website, click About Us > Contact Us.
Who Should Read This Manual

This user’s guide is written for the person who is responsible for
installing, configuring, and maintaining the PD41 or PD42 printer.
This user’s guide provides you with information about the features of
the printer, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the printer, you should be familiar with your
network and general networking terms, such as IP address.
xii PD41 and PD42 Commercial Printer User’s Manual

Before You Begin
Related Documents
You can download our documents for free from the Intermec website
at www.intermec.com.
To download documents
1 Visit the Intermec website at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the PD41 printer product page, click Printers
and Media > Industrial Printers > PD41.
4 Click the Manuals tab.
5 If your product does not have its own product page, click Support
> Manuals. Use the Product Category field, the Product Family
field, and the Product field to help you locate the documentation
for your product.
PD41 and PD42 Commercial Printer User’s Manual xiii

Before You Begin
xiv PD41 and PD42 Commercial Printer User’s Manual

1
Using the Printer
In this chapter, you will find these sections:

• Learning About the Printers
• Loading Media
• Loading Thermal Transfer Ribbon
• Printing a Test Label
• Creating and Printing Labels
1
Chapter 1 — Using the Printer
Learning About the Printers

The PD41 and PD42 Commercial Printers are dependable and
versatile printers suitable for medium-duty applications in
manufacturing, transportation, and warehousing environments.
With all-metal chassis and covers, proven printing mechanics and
powerful electronics, they provide the sturdiness and performance
your business depends on. The PD42 features an intuitive user
interface with a large graphical screen and programmable buttons.
Throughout this manual, both models of the printer are referred to as
“printer” unless the information is specific to one model.
Identifying the Parts of the Printer

Use this section to familiarize yourself with the parts of the PD41 and
PD42 printers.
Control LEDs (4)
Print button
Media cover
Front View of the PD41 Printer
2 PD41 and PD42 Commercial Printer User’s Manual

Display
Soft keys (5)
Control LEDs (4)
Print button
Media cover
Front View of the PD42 Printer
USB host port

USB port
Wireless 802.11 port
Ethernet RJ-45
RS-232 serial port
IEEE 1284 parallel port
CompactFlash
Power On/Off switch
AC power cord socket
Rear View of the PD41 and PD42 Printers
Selecting the Printer Command Language

The PD41 and PD42 printers come loaded with five different printer
command languages. On the PD42 printer, you select the command
language the first time you power up the printer. For more
information see the following procedure.
PD41 and PD42 Commercial Printer User’s Manual 3

The PD41 printer always starts up using the Fingerprint printer

language because it does not have a screen to select the command
language. You will need to use the printer home page or PrintSet to
choose a printer command language. For help, see “Configuring the
Printer From the Home Page” on page 42 or “Configuring the
Printer Using PrintSet” on page 56.
The language you select automatically runs each time you turn on
your printer. The printer language you choose affects the
functionality of the printer and how you interact with it.
Printer Command Language Descriptions

Command
Language Description
Fingerprint Intermec Fingerprint is a BASIC-inspired programming
language that lets you design label formats and write
custom printer application software.
IPL Intermec Printer Language (IPL) is an easy-to-use
programming language that lets you design, download,
and modify formats.
ZSim ZSim is a Zebra™ interpreter program that interprets ZPL
II or later programs. To set up, configure, and use ZSim,
see the ZSim User’s Guide.
DSim DSim is a Datamax™ simulation program that runs
Datamax programs. To set up, configure, and use DSim,
see the DSim User’s Guide.
ESim ESim is a built-in protocol for use with Intermec bar code
label printer. To set up, configure, and use ESim, see the
ESim Programmer’s Reference Manual.
To select the printer command language on the PD42 printer

• Press the soft key that corresponds to the printer language you
want to run on your printer.

Choose command
language
FP IPL ZSIM DSIM ESIM
PD42 Startup Screen: This screen appears the first time you turn on the
PD42.
Once your printer is running a particular printer language, you can

change the printer language from the Setup menu.
To change the printer command language from the PD42 Setup menu
1 Press the Setup ( ) button.
2 Press until you see PRINT DEFS and then press .
3 Press until you see CMD LANGUAGE and then press .
4 Press until you reach the command language you want to use,
and then press .
5 Press ( ) to exit the Setup menu.
You can also use the printer home page or PrintSet to choose a printer
command language. For help, see “Configuring the Printer From
the Home Page” on page 42 or “Configuring the Printer Using
PrintSet” on page 56.
Understanding the Front Panel

The PD41 control panel consists of one button and four LEDs. The
PD42 control panel consists of one button, four LEDs, a screen, and
five soft keys. Use the next two sections to understand how to use the
front panel on each printer.

Understanding the Print Button and LEDs

The blue button on the front panel is the Print button. The main
function of the Print button is to feed media and pause print jobs.
When the printer is in a different state such as Testmode, the Print
button performs other functions. For more information, see
“Understanding Printer States” on page 9. There are four LEDs
surrounding the Print button.
The Print Button and Four Surrounding LEDs
The four LEDs can be on, off, or flashing depending on the state of
the printer.
Understanding the Printer LEDs

Symbol LED Color Description
Power Green The printer is powered on.
‘
Ready/Data Green The printer is ready to receive data.

Flashing The printer is transferring data.
green
Error Solid or There is an error condition with the
flashing printer. Most causes of an error
red condition are hardware related. For
help, see “Printer Problems and
Possible Solutions” on page 69.

Understanding the Printer LEDs (continued)

Symbol LED Color Description
Ready-to-Work™ Blue Turns on when the printer is
operational.
Flashing The printer is not fully operational
blue because:
• the printer is waiting for an IP
address.
• an error condition has occurred.
• the printer is in Testmode or
Extended Testmode. For more
information, see “Using
Testmode and Extended
Testmode to Troubleshoot”
on page 74.
Off The printer is in Setup or Info
mode.
The printhead temperature is too
high.
Understanding the PD42 Screen and Soft Keys

The PD42 screen communicates detailed information about the
current state of the printer. The printer can tell you if a specific error
has occurred or if it is waiting for input from you.
Fingerprint
10.6.0
Test
The PD42 Screen and Soft Keys

Below the display screen, there are five buttons that act as “soft keys.”
The function of the buttons depends on the state of the printer. The
function of the button is indicated with a small icon in the screen
right above the associated button.
Understanding the Soft Key Functions

Soft Key Function
F1 to F5 The function of these keys is defined by the Fingerprint
application.
Enters or exits Setup mode.
Pauses the printer.
Feeds out media.
Performs a testfeed.
Test
Enters or exits Information mode.
Moves to the left or the previous option.
Moves to the right or the next option.
Moves up a level in the menu system.
Applies a setting or selects a command.
Allows you to edit a value.
Decreases the selected number.

Increases the selected number.
Exits or cancels editing, test mode, and dump mode.
Continue.
Saves to file.

Note: If the printer is running a Fingerprint application, access to

Setup mode is controlled by the application.
Understanding Printer States

The printers can enter various states which indicate the current mode
of operation.
PD41 and PD42 Printer States

State Explanation
PUP Power-UP (starting up)
Power off The printer is turned off.
Idle The printer is operational and is waiting for print
jobs.
Running application The printer is running a Fingerprint application.
Setup mode (PD42 only) You can access Setup mode through
the soft keys associated with the screen. Use Setup
mode to change some of the printer settings.
Information mode (PD42 only) You can access Information mode
(i-mode) from the soft keys when the printer is idle. In
Information mode, the printer cycles through
some of the interface settings in 5 second intervals.
Printing The printer is printing labels.
Printing (wait for LTS) The printer is waiting for the label taken sensor to
indicate that a label has been taken.
Paused The printer is paused during a print job.
Testmode The printer is in Testmode. For more information,
see “Using Testmode” on page 74.
Extended Testmode The printer is in Extended Testmode. For more
information, see “Using Extended Testmode” on
page 75.
Dumpmode The printer is in Dumpmode, which means it is
listening on all communication ports and prints
incoming characters.
Upgrading Firmware is being upgraded.
Error The printer is in an error state.

The state of the printer also determines the functions and icons that
are active in the screen.
Fingerprint Idle
10.2.0
Running application
Setup, navigation
Setup, edit value
Test
i-mode
F1 F2 F3 F4 F5
Printing
Paused
Testmode
TEST
Extended Testmode
TEST
Dumpmode
Upgrading
Active Soft Keys in Different Printer States

Loading Media
The printers can print on labels, tickets, tags, and continuous stock.
For more information on media types, media dimensions, and media
specifications, see “Media Specifications” on page 98.
Loading Media for Tear-Off Printing

Use this section to load media when you are manually tearing off
labels against the tear bar on the printer. You can use these types of
media for tear-off printing:
• Non-adhesive continuous stock
• Self-adhesive continuous stock with liner
• Self-adhesive labels with liner
• Tickets with gaps, with or without perforations
• Tickets with black marks, with or without perforations
To load media for tear-off printing
1 Open the media cover.
2 Pull out the printhead lever and turn it counterclockwise. Lift up
on the label feed guide.

3 Load a media roll onto the media supply hub. Be sure to push the
roll all the way against the inner wall of the printer and adjust the
edge guide.
4 Route the media through the print mechanism.

5 If you are using fanfold media, load it through the external media
slot at the rear of the printer and route it the same way as you
would a media roll.
6 Reset the label feed guide and the printhead lever.
7 Close the media cover.
8 Press the Print button to advance the media. If you are switching
to a new type of media, you must run a Testfeed ( ) to
Test
calibrate the sensors on the printer.
Loading Media for Peel-Off (Self-Strip) Printing

Use the procedure in this section when you are using self-adhesive
labels that are separated from the liner immediately after printing.
Peel-off printing is also called self-strip printing. With peel-off
printing, you use the label taken sensor to sense when a label has been
removed. After a label is removed, the sensor lets the printer know it is
okay to print another label. Peel-off printing only supports self-
adhesive labels with a liner.

You can also use this procedure to load media for batch takeup. For
batch takeup, both the label and liner are rewound and the label taken
sensor is not used.
Peel-off printing and batch takeup printing require you to install the
internal rewinder kit. For more information on the internal rewinder
kit, see “Accessories for the Printer” on page 107.
To load media for peel-off printing
1 Remove the thumbscrew that attaches the front cover and remove
it.

2 Open the media cover, pull out the printhead lever and turn it
counterclockwise. Lift up on the label feed guide.
3 Load a media roll onto the media supply hub. Be sure to push the
roll all the way against the inner wall of the printer and adjust the
edge guide.
4 Route the media through the print mechanism and back into the
media compartment.

5 Wrap the liner around the internal rewinder takeup roll and lock it
in place.
6 Reset the label feed guide and the printhead lever.

7 Reattach the front cover and secure with the thumbscrew.

8 Push in on the lower part of the label taken sensor and bring it out
to a fully horizontal position.
9 Close the media cover.

10 Press the Print button to advance the media.
Loading Thermal Transfer Ribbon

Thermal transfer printing gives you a durable printout that is less
vulnerable to chemicals, heat, sunlight and so on than direct thermal
printing. Make sure you select a ribbon type that matches the media
you are using and configure the printer for thermal transfer paper.
The printer supports thermal transfer ribbon rolls with the ink-coated
side facing either inward or outward. To determine which type of
ribbon you have, use a pen or other sharp object to scratch through
the ribbon against a piece of paper. If you see a mark on the paper,
your ribbon is wound ink out.

= Ink in
= Ink out
Determining Whether Your Ribbon is Wound Ink In or Ink Out
To load thermal transfer ribbon

2 Pull out the printhead lever and turn it counterclockwise.

3 Slide the ribbon roll onto the ribbon hub closest to the media roll
holder and slide the empty ribbon core onto the hub closest to the
front of the printer.
4 For ink out ribbon (—): route the ribbon around the printhead and
set the ink position lever to the left.
5 For ink in ribbon(---): route the ribbon around the printhead and
set the ink position lever to the right.

6 Load media in the printer For help, see “Loading Media for Tear-
Off Printing” on page 11 or “Loading Media for Peel-Off
(Self-Strip) Printing” on page 12.
7 Press the Print button to advance the media.
Printing a Test Label

To verify that the printer is fully functional and to obtain the current
configuration, you can print the test labels. The test labels contain
hardware and software configuration information.
To print a set of test labels
1 Turn off the printer.
2 Load media and ribbon (if necessary). For help see, “Loading
Media” on page 11 and “Loading Thermal Transfer Ribbon”
on page 16. Make sure the printhead is down.
3 Press and hold the Print button.
4 Continue to keep the Print button pressed down and turn on the
Power switch. After approximately ten seconds, the printer screen
lights up, runs a media setup routine, enters Testmode, and three
of the LEDs start to flash one at a time (green, red, and then blue).
5 Continue to press the Print button until the printer starts cycling
through the selectable media types: gap, mark and continuous.
6 Select your media type by releasing the Print button when your
type of media appears on the screen.
SELECT MEDIA
MARK
SELECT MEDIA
GAP
SELECT MEDIA
CONTINUOUS

The printer prints several test labels containing hardware, setup,

and network information and then enters Dump mode.
7 Press the Print button once or press the cancel soft key ( ) to
exit Dump mode.
Creating and Printing Labels

The easiest way to create and print labels, is to use the label design
software LabelShop®. You can download LabelShop from the
PrinterCompanion CD that shipped with your printer or you can
download it from the Downloads page for your printer on
www.intermec.com.
You can also use Fingerprint and IPL to create and print labels. For
more information, see either the Intermec Fingerprint Command
Reference Manual or the IPL Command Reference Manual.

2
Connecting the Printer
Use this chapter to understand how to connect the printer to

your PC or your network. This chapter contains these sections:
• Connecting the Printer to Your PC
• Connecting the Printer to Your Network
• Connecting Peripherals to the USB Host Port
21
Chapter 2 — Connecting the Printer
Connecting the Printer to Your PC

You can easily connect the PD41 or PD42 commercial printer to your
PC using one of these ports:
• USB device port
• RS-232 serial interface port
• IEEE 1284 communications port (optional)
Note: You cannot use the USB device port and IEEE 1284 port at the
same time. To select the active interface, go to Setup mode > COM: >
Interface.
Connecting the Printer to a PC Through the USB Device Port

Intermec recommends that you only connect one printer to each PC,
either directly, or through a hub. To connect the printer to a PC
through the USB device port, you need:
• USB Type B to USB Type A cable
• Intermec InterDriver® software
The USB cable you need is included in the shipping box with the
printer. The InterDriver printer driver is available on the
PrinterCompanion CD that ships with the printer. To make sure you
have the latest version of InterDriver, you may want to go to the
downloads page for the printer on www.intermec.com.
To connect the printer to a PC through the USB port
1 Download and install the InterDriver software on your PC.
2 Connect the USB cable to the Type B connector on the back of the
printer and connect the other end to your PC.
You do not need to set up any parameters for USB communications.
Connecting the Printer to a PC Through the Serial Port

The serial communication parameters control the communication
between the printer and the connected PC on the serial port, referred
to as “uart1:” on the printer.

Make sure the serial port settings on the printer match the settings on
the connected device. The default serial communication settings on
the printer are: 9600 baud rate, 8 data bits, no parity, 1 stop bit and no
flow control.
You can use a serial connection to communicate with your PC and
run PrintSet, LabelShop, or InterDriver. You can also use the serial
port to send commands directly to the printer through a terminal
connection, for instance with Telnet.
To connect the printer to a PC through the serial port, you need:
• DB9 to DB9 RS-232 cable (P/N 1-974024-018)
To connect the printer to a PC through the serial port
1 Connect one end of the RS-232 cable to the back of the printer and
connect the other end of the cable to a serial COM port on the PC.
2 If necessary, change the PC serial port configuration to match
your printer.
Connecting the Printer to a PC Through the IEEE 1284 Port

You can use the parallel connection with LabelShop or the Intermec
InterDriver. The parallel port supports Universal Plug and Play
(UPnP) and additional status reporting through IEEE 1284 nibble ID
mode.
If you are using a parallel port to communicate with the printer, you
need:
• an IEEE 1284 interface adapter installed in the printer.
• a parallel cable to run between the printer and the PC.
If you did not have the parallel interface installed at the factory, you
can install the field installable option (P/N 1-971164-800) in the
optional I/O board port of your printer. You can purchase a parallel
cable from Intermec (P/N 1-974022-018) or from your local computer
store.
To connect your printer to a PC parallel port
• Connect the IEEE 1284 cable connector to the interface adapter
port on the back of the printer and connect the other end of the
cable into a parallel port on the PC.

Connecting the Printer to Your Network

Using either the integrated Ethernet or the optional 802.11 wireless
network interface provides features such as security, FTP server, web
server, and Alert handling.
Setting Up Ethernet Communications

Use the Ethernet port to set up the PD41 or PD42 as a network
printer. The printer is set to automatically retrieve an IP number from
the network (DHCP) once it is turned on. You can use the network
connection either with LabelShop or the Intermec InterDriver. You
can also use it to directly send commands to the printer through a
terminal connection (Telnet), or you can send instructions via FTP.
For terminal connections, it utilizes the Raw TCP protocol through
port 9100.
To connect the printer to your Ethernet network
1 Connect the Ethernet cable to the Ethernet port in the rear of the
printer and connect the other end to your network.
2 Turn the printer on. Wait for the blue Ready-to-Work LED to stop
blinking, and for the message “IP configuration error” to
disappear from the screen.
3 Enter Information mode by pressing ( ) to obtain the IP address
of your printer.
Information mode cycles through the interfaces installed on the
printer in five-second intervals and displays them on the screen.
The IP address is displayed under net1: in Fingerprint and net in
IPL.
4 On your PC, enter the IP address of the printer in the address field
of your web browser (for example http://10.200.27.94) and press
Enter.

Entering the IP address brings up the home page of the printer,

where you can check and modify printer settings.
5 You will be prompted to enter a login name and a password. By

default, the login name is admin and the password is pass.
For more information on using the web page to configure the
printer, see “Configuring the Printer From the Home Page” on
page 42.
If your network does not assign IP numbers automatically, or the
Ready-to-Work indicator is flashing to indicate a network error, you
can use PrintSet (available on the PrinterCompanion CD or as a
download from www.intermec.com) to correct the network settings.
Manually Configuring IP Settings

You can configure the IP settings of your printer by sending
Fingerprint or IPL commands through a serial connection. After you
configure the IP settings, you can disconnect the printer from your PC
and communicate with the printer using 802.11 communications.

To configure the IP settings serially using Fingerprint

1 Connect the printer to your PC using a serial cable. For help, see
“Connecting the Printer to a PC Through the Serial Port” on
page 22.
2 Send the following commands to permanently assign the IP
address, subnet mask, default router, and name server:
setup "network,IP selection,manual"
setup "network,IP address,xxx.xxx.xxx.xxx"
setup "network,netmask,xxx.xxx.xxx.xxx"
setup "network,default router,xxx.xxx.xxx.xxx"
setup "network,nameserver,xxx.xxx.xxx.xxx"
where xxx is a number from 0 to 255.
3 Disconnect the printer from the PC.
Enter.
The home page of the printer appears.
To configure the IP settings serially using IPL
page 22.
2 Send the following commands to permanently assign the IP
address, subnet mask, default router, and name server:
<SI>nn[,m1[,m2]]
where:
n is the IP address of the printer in the format n.n.n.n, where n is a
number from 0 to 255.
,m1 is the subnet mask address in the format n.n.n.n, where n is a
number from 0 to 255.
,m2 is the router address in the format n.n.n.n, where n is a number
from 0 to 255.
Note: You must specify at least two of the three parameters for the
command to take effect.

3 Disconnect the printer from the PC.

Enter.
The home page of the printer appears.
Setting Up 802.11 Radio Communications

The printer can have an internal 802.11 b/g radio to transfer and
receive data using wireless communications. This user’s guide
assumes that you have already set up your wireless communications
network including your access points. The following procedures
include information on setting up wireless security for both IPL and
Fingerprint.
The printer supports these authentication modes: none, WEP, WPA
Personal and Enterprise mode (802.1x authentication), WPA2
Personal and Enterprise mode (802.1x authentication).
Note: WPA and WPA2 Enterprise mode and dynamic WEP currently
support PEAP, TTLS, LEAP, and EAP-Fast.
To set up the printer to work in your wireless network, you need these
items:
• Serial cable (P/N 1-974024-018)
• Host PC running Windows or Linux
• PrintSet. You can download PrintSet from the Downloads page
for your printer on www.intermec.com or you can download it
from the PrinterCompanion CD that shipped with your printer.
• (optional) Serial port software such as HyperTerminal®
To set up the printer for wireless communications using PrintSet
1 Download and install PrintSet on your PC.
2 Connect one end of the serial cable to the back of the printer and

3 If necessary, change the PC serial port configuration to match

your printer:
Parameter Default Setting

Baud rate 9600
Data bits 8
Parity None
Stop bits 1
4 Start PrintSet on your PC.

5 In the General Tasks box, click Add Printer and step through the
screens of the Add Printer Wizard until you have successfully
added your printer.
6 In the Printer Tasks box, click Wireless Setup Wizard and step
through the screens to set up wireless network and security
parameters.
To set up the printer for wireless communications using
HyperTerminal
1 Connect one end of the serial cable to the back of the printer and
2 On your PC, open HyperTerminal and set these serial port
parameters:

Baud rate 9600
Data bits 8
Parity None
Stop bits 1
3 From the host PC, check the wireless settings. For help, see
“Manually Configuring IP Settings” on page 25.
If you are using IPL, send these commands to the printer:
<STX><SI>wt,SSID<ETX>
<STX><SI>wt,WEP<ETX>

<STX><SI>wt,WEP1<ETX>
<STX><SI>wt,PAC<ETX>
<STX><SI>wt,ACQUIRE_PAC<ETX>
<STX><SI>wt,AUTH<ETX>
<STX><SI>wt,WPA<ETX>
<STX><SI>wt,WPA2<ETX>
<STX><SI>wt,WPA_PSK<ETX>
<STX><SI>wt,ROAM<ETX>
<STX><SI>wt,CHANNEL<ETX>
<STX><SI>wt,AP_MAC<ETX>
<STX><SI>wt,SIGNAL<ETX>
<STX><SI>wt,SPEED<ETX>
<STX><SI>wt,ACTIVE<ETX>
If you are using Fingerprint, send this command to the printer:

setup write "wlan","uart1:"
setup write "8021x","uart1:"
4 Set up the printer to use the correct SSID and authentication

modes. For help, see the next section, Configuring 802.11
Wireless Security Using IPL or “Configuring 802.11 Wireless
Security Using Fingerprint” on page 32.
5 If you are going to use certificates for validation, transfer the
certificate to the printer. The printer can accept .pfx, .pem, and
.der certificates.
6 Verify that the printer is connected to the access point and make
sure it has an IP address allocated to it.
Use the following sections to set most of your wireless
communication settings. For help with additional commands and
information, see either the Intermec Fingerprint Command Reference
Manual or the IPL Command Reference Manual. You can download
both documents from the Intermec web site at www.intermec.com.
Configuring 802.11 Wireless Security Using IPL

Use the following procedures to configure 802.11 wireless security
parameters on your printer using IPL.

To configure the printer to use WEP authentication

1 Send the following commands to login as an admin and set the
SSID:
<STX><ESC>.x,su -p pass admin<ETX>
<STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 ASCII characters, not including

the double quote.
Note: The default password for logging in as an admin is “pass.” If
you have changed the password, you will need to use your password
instead of “pass.”
2 Send the following commands to configure the WEP keys. The

following example sets WEP key 1 to 1234 and enables WEP key 1.
<STX><SI>ws,WEP1, 0x0001020304<ETX>
<STX><SI>ws,.WEP_KEY,1<ETX>
3 Send the following command to activate the settings.

<STX><SI>ws,ACTIVE,1<ETX>
To configure the printer to use WPA-PSK or WPA2-PSK mode

SSID:
where xxxxx can be from 0 to 32 alphanumeric characters

2 Send one of the following commands to turn on WPA or WPA2
authentication. Send the WPA-PSK or WPA2-PSK command to set
a pre-shared key:
<STX><SI>ws,WPA,ON<ETX>
<STX><SI>ws,WPA2,ON<ETX>
<STX><SI>ws,WPA_PSK, xxxxxxxxxx<ETX>
where xxxxxxxxxx is a value between 8 and 64 characters.

3 Send the following command to activate the settings:

To configure the printer to use WPA or WPA2 Enterprise mode

SSID:
where xxxxx can be from 0 to 32 alphanumeric characters.

you have changed the password, you will need to use your
password instead of “pass.”
2 Send one of the following commands to enable WPA-802.1x or

WPA2-802.1x authentication. You should also send the WPA_PSK
command that does not contain a value:
<STX><SI>ws,WPA,ON<ETX>
<STX><SI>ws,WPA2,ON<ETX>
<STX><SI>ws,WPA_PSK, <ETX>
3 Send these commands to configure the EAP_TYPE:

<STX><SI>ws,EAP_TYPE,xxxx<ETX>
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.

<STX><SI>ws,.EAP_USER,xxxx<ETX>
<STX><SI>ws,.EAP_PASS,xxxx<ETX>
where xxxx is the unique username and the unique password for
this protocol.
4 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC
commands. The PAC setting specifies the PAC file to use for EAP-
FAST authentication. The ACQUIRE_PAC setting checks to see if
automatic PAC file provisioning is enabled. You can set
ACQUIRE_PAC to on or off.
• Send the following command to set PAC to use /tmp/my.pac
with a pass phrase of “verysecret”:
<STX><SI>ws,PAC,/tmp/my.pac @verysecret<ETX>
• Send the following command to set ACQUIRE_PAC to on:

<STX><SI>ws,ACQUIRE_PAC,ON<ETX>

5 If you are using TTLS, you may need to send this command to set
the TTLS outer name:
<STX><SI>ws,TTLS_USER, xxxx <ETX>
where xxxx is the outer name.

6 If you are using certificates for validation, here are some
commands you may need to use.
• Send the following commands to set a certificate and enable
validation:
<STX><SI>ws,CA_CERT,c:/testCA.pfx@export<ETX>
<STX><SI>ws,VALIDATE,ON<ETX>
where c:/testCA.pfx is the location and name of the certificate

and export is the passphrase.
• Send the following commands to set a common name for
server 1 and server 2:
<STX><SI>ws,.SERVER_CN1,xxxxxxxxxx <ETX>
<STX><SI>ws,.SERVER_CN2,xxxxxxxxxx <ETX>
where xxxxxxxxxx can be a value from 0 to 64 characters.

• Send the following command to make sure your values match
those used by the access point:
<STX><SI>wt,[variable name]<ETX>
All variables are returned with the exception of EAP_PASS

which always returns “****” if configured and CA_CERT
which transmits the name of the last certificate authority
successfully installed. An additional read-only variable for the
supplicant state, called STATE, is also returned.
• You may need to send the following command several times for
the wireless station to connect:
Configuring 802.11 Wireless Security Using Fingerprint

Use the following procedures to configure 802.11 wireless security
parameters on your printer using IPL.

To configure the printer to use WEP authentication

SSID:
run"su -p pass admin"
setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 ASCII characters, not including

the double quote.
you have changed the password, you will need to use your
password instead of “pass.”
2 Send the following commands to configure the WEP keys. The

following example sets WEP key 1 to 1234 and enables WEP key 1.
setup "wlan","WEP1","0x0001020304"
setup "wlan",".WEP_KEY","1"
setup "wlan","ACTIVE","1"
To configure the printer to use WPA-PSK or WPA2-PSK mode
SSID:
run"su-p pass admin"
2 Send one of the following WPA/WPA2 ON commands to turn on
WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK
command to set a pre-shared key:
setup "wlan","WPA","ON"
setup "wlan","WPA2","ON"
setup "wlan","WPA_PSK","xxxxxxxxxx"
setup "wlan","ACTIVE","1"
where xxxxxxxxxx is a value between 8 and 64 characters.

To configure the Printer to use WPA or WPA2 Enterprise mode

SSID:
run"su-p pass admin"
2 Send one of the following WPA/WPA2 ON commands to set up
WPA-802.1x or WPA2-802.1x authentication. You should also
send the WPA_PSK command that does not contain a value:
setup "wlan","WPA","ON"
setup "wlan","WPA2","ON"
setup "wlan","WPA_PSK",""
• To view the 802.1x values, send this command:
3 Send these commands to configure the EAP_TYPE:
setup "8021x","EAP_TYPE","xxxx"
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.
setup "8021x",".EAP_USER","xxxx"
setup "8021x","EAP_PASS","xxxx"
where xxxx is the unique username and the unique password for
this protocol.
4 If you are using TTLS, you may need to send this command to set
the TTLS outer name:
setup "8021x","TTLS_USER","xxxx"
where xxxx is the outer name.
5 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC
commands. The PAC setting specifies the PAC file to use for EAP-
FAST authentication. The ACQUIRE_PAC setting checks to see if
automatic PAC file provisioning is enabled. You can set
ACQUIRE_PAC to on or off.
• Send the following command to set PAC to use /tmp/my.pac
with a pass phrase of “verysecret”:
setup "8021x","PAC","/tmp/my.pac @verysecret"

• Send the following command to set ACQUIRE_PAC to on:

setup "8021x","ACQUIRE_PAC","ON"
6 If you are using certificates for validation, here are some

commands you may need to use.
• Send the following commands to set a certificate and enable
validation:
setup "8021x","CA_CERT","c:/test.pfx@export"
setup "8021x","VALIDATE","ON"
where c:/test.pfx is the location and name of the certificate and
export is the passphrase.
• Send the following commands to set a common name for
server 1 and server 2:
setup "8021x",".SERVER_CN1","xxxxxxxxxx"
setup "8021x",".SERVER_CN2","xxxxxxxxxx"
where xxxxxxxxxx can be a value from 0 to 64 characters.
• Send the following command to make sure your values match
those used by the access point:
• You may need to send the following command several times for
the wireless station to connect:
setup "wlan","ACTIVE","1"<ETX>
Connecting Peripherals to the USB Host Port

You can connect these peripheral devices to the USB host interface
port on the printer:
• USB mass storage device
• Keyboard
• Bar code scanner
• USB hub

Using a USB Mass Storage Device

You can use a USB mass storage device to store additional fonts and
images for the printer. You can also use the device to upgrade your
firmware. For more information on using the USB mass storage
device to upgrade the printer, see “Upgrading the Firmware” on
page 59.
To verify the USB storage device is supported by your printer, insert
the USB storage device in the appropriate slot on the back of your
printer. On the display screen, one of the following status messages
briefly appears:
• USB memory stick connected
• USB memory stick not supported
If no status message appears when you insert the USB storage device,
you can manually verify the USB storage device is supported using
HyperTerminal.
To verify the USB storage device is supported by your printer
1 Connect one end of your serial cable to your printer, and connect
the other end to your PC.
2 On your PC, open HyperTerminal.
3 In HyperTerminal, use one of the following Fingerprint
commands:
• Type DEVICES. The list of devices your printer supports
appears. If the USB storage device is supported, it appears as
drive d: in this list.
• Type Run “cd d:” and press Enter.
Type Run “ls” and press Enter. If the USB storage device is
supported, the contents of the USB storage device appears.
Connecting a Keyboard to the USB Host Port

You can use an external USB keyboard to:
• input data in Fingerprint applications. Some applications may
require more complex input from users than the simple push of a
button.

• manage setup in Fingerprint, Direct Protocol, and IPL. In the

installed keyboard layouts, the arrow keys on the keyboard are
mapped to the up, down, right, and left functions in the Setup
menu. The five function keys F1 to F5 correspond to the five soft
keys on the front panel, starting from the left. The Enter key will
have the same apply and select function.
The printer comes with four keyboard layouts installed (US, Swedish,
French, and German).
To change keyboard layout
1 Plug your USB-keyboard into the USB host connector in the back
of the printer.
2 Turn the printer on.
3 Press Setup ( ).
4 Navigate to COM > USB KEYBOARD.
5 Choose a keyboard layout.
6 Exit Setup by pressing ( ).
Fingerprint users can create their own custom keyboard layouts. For
help, see the Fingerprint Command Reference Manual.
Connecting a Bar Code Scanner to the USB Host Port

You can connect a bar code scanner of HID (Human Interface Device)
type to the printer. The scanner will send data to the “usbhost:” device
in the same way as a USB keyboard. You can then use this data in a
Fingerprint application.
The keyboard layout you choose in setup (see previous procedure)
applies for connected scanners too.
Note: You can only use a bar code scanner with printers that are
running Fingerprint firmware.

Connecting a USB Hub to the USB Host Port

You can connect a USB hub to the printer so that you can connect
several USB devices to the printer at the same time.
Note: If the USB hub is not powered, you can only connect one USB
mass storage device and one HID (keyboard or scanner) peripheral to
the USB hub at a time. If the USB hub is powered, you can connect
multiple USB mass storage devices and multiple HID peripherals at
once.

3
Configuring the Printer
Use this chapter to understand how to configure the printer,

upgrade firmware, and download fonts and graphics. This
chapter contains these sections:
• Configuring the Printer
• Upgrading the Firmware
• Downloading Fonts and Graphics
39
Chapter 3 — Configuring the Printer
Configuring the Printer

You can change the configuration settings of your printer:
• directly from the screen.
• from the printer home page.
• using PrintSet.
• using commands sent from your PC.
• using SmartSystems Foundation.
Configuring the PD42 Printer from the Screen

To configure the PD42 printer from the screen, you need to enter
Setup mode.
To enter Setup mode
• Press the button.
While in Setup mode, use the soft keys to navigate. For help using the
soft keys, see “Understanding the PD42 Screen and Soft Keys” on
page 7.
Use the following illustrations to understand the Setup menu. The
main nodes of the setup tree are organized in a loop. You can view
detailed illustrations of each menu in Appendix C “Fingerprint, IPL,
and ESim Setup Menus” on page 119. Each main node branches
out to a number of sub-nodes. At startup, the firmware determines if
optional equipment such as a cutter or an interface board is installed
in the printer, and these are added to the Setup tree.

Starting point
SETUP:
NET-COM, NET1
SETUP:
SER-COM, UART1
SETUP:
COM
SETUP:
PRINT DEFS
SETUP:
NETWORK
SETUP:
MEDIA
SETUP:
SETUP: EMULATION
FEEDADJ
The Main Nodes of the Setup Menu in Fingerprint
Starting point
SETUP: SETUP:
SER-COM COM
SETUP:
CONFIGURATION
SETUP:
NETWORK
SETUP: SETUP:
MEDIA TEST/SERVICE
The Main Nodes of the Setup Menu in IPL

Starting point
SETUP:
SETUP: NET-COM, NET1
SERIAL-COM
SETUP:
SETUP: COM
DATE TIME
SETUP:
SETUP: NETWORK
CHARSET
SETUP:
SETUP: FEEDADJ
PRINT DEFS SETUP:
MEDIA
The Main Nodes of the Setup Menu in ESim
Configuring the Printer From the Home Page

If you are using an Ethernet or 802.11 wireless connection, you can
change configuration settings from the home page of the printer.
Note: You should have already connected your printer to your
network and obtained an IP address. If not, see “Connecting the
Printer to Your Network” on page 24.
To access the home page of the printer

1 Start your web browser.
2 In the address field, type the IP address of your printer and press
Enter. The home page of your printer appears.
The home page displays the assigned name, firmware version,
Active Command Set, MAC address, and IP address of your
printer. The home page also displays the contents of the image
buffer, as well as the status of the Ready-to-Work indicator.
3 Click Configuration.

4 Click the link for the settings you want to configure.

5 You will be prompted to enter a login name and a password. By
default, the login name is admin and the password is pass.
Use the next sections to understand and configure the settings in each
configuration page.
Configuring Communications Settings

Use the communications page to configure serial communications,
the communications interface, and the keyboard layout.
To configure communications settings
1 Click Printer > Communication.
2 Choose the settings you want to change.
3 Click Submit Setup.
Configuring Media Settings

Use the media page to view and change media settings such as
XSTART position, media type, and contrast.
To configure media settings
1 Click Printer > Media.

2 Enter the correct information for the media you are using.
Configuring Print Engine Settings (Fingerprint only)

Use the print engine page to adjust the media feed direction (start and
stop adjust positions) and print speed. The value of the head
resistance is read-only and is measured by the firmware when the
printer starts up.
To configure print engine settings
1 Click Printer > Print Engine.
2 Enter the correct information for the print engine.
Configuring Web Shell Settings

Use the Web Shell page to view and change test and default settings.
You can also use the Web Shell page to print test labels and change the
command language.
To configure Web Shell settings
1 Click Printer > Web Shell.
2 Select the action you want to take or the setting you want to
change.
• For the actions in the top of the screen, the printer performs
the action and may prompt you to reboot the printer.
• For the settings in the bottom of the screen, select your desired
settings and click Submit Setup. You will receive a message
that reads “Application change will take effect at reboot.” You
can choose to select Reboot or wait until you are done making
other configuration changes.

Use the following table to understand the Web Shell settings.
Understanding the Web Shell Settings

Setting Description
Testfeed [value] Calibrates the label stop sensor performs a
testfeed. Selecting this setting is equivalent to
issuing the TESTFEED command on the
printer.
Ribbon Sensor Detects is the printer has run out of ribbon
during printing.
Default Setup Returns the printer to factory default settings.
Passwords, alerts, and the selected application
are not changed.
Reboot Reboots the printer.
Print Test Label Prints the predefined test label you choose.
Command Language Sets the command language to Fingerprint,
Direct Protocol, IPL, ESim, ZSim, or DSim. You
need to reboot the printer for the change to take
effect.
Fingerprint Application Defines the application to run as the default on
startup. You need to reboot the printer for the
change to take effect.
Standard I/O Defines the port the printer listens to. You need
to reboot the printer for the change to take
effect.
Configuring Alerts
Use the Alerts page to view and change the printer alert settings.
To configure alerts
1 Click Printer > Alerts.
2 Change the alert settings:
• Choose Enabled or Disabled from the Setting list.
• Specify a Delay repeat in the text field.
• Select seconds or occurrences in the Delay Unit list.
• Enter a message in the Message text field.
3 Select the Notification method.

4 Click Submit Settings.

Use the following table to understand the Alert Settings.
Understanding the Alert Settings

Setting Description
Label Not Taken Sent when the printed label is not taken from the
(Fingerprint only) printer. This setting applies to label and ticket media
and requires an optional label taken sensor.
Cutter Error There was an error related to the label cutter.
Head Lifted A printer job was sent to the printer while the
printhead was lifted.
Out of Ribbon You have thermal transfer ribbon selected and the
printer is out of ribbon.
Pause Mode The printer is in Pause mode.
Setup Mode The printer is in Setup mode.
Error Condition An error has occurred in the Fingerprint application.
(Fingerprint only) The error does not have to be critical to the print job
for the printer to send this alert.
Application Break A running Fingerprint application has been
(Fingerprint only) interrupted manually or because of an error.
Print Job Complete The print job has been successfully completed.
(Fingerprint only)
Odometer Count 1 The amount of media printed has reached a preset
amount, measured in meters or in number of labels.
The Delay repeat setting represents how often the
alert message will be sent when the preset value is
reached.
Notification Method The method used to send an alert message. You can
choose from mail, SNMP-trap, or both.

Configuring General Network Settings

Use the General network page to view the printer name, change
passwords, and set restrictions.
To configure general network settings
1 Click Network Admin > General.
2 View or update your settings.
Note: To enter a new password, you need to check the Set

password check box.
3 Click Submit General settings.

Use the following table to understand the general network settings.
Understanding the General Network Settings

Setting Description
Printer Name The network identification name (WINS name)
of the printer. The default name is INTERMEC
followed by the last six positions of the MAC
address.
System Location (Optional) The printer location.
System Contact (Optional) The printer administrator.
Set Password You must check this box if you want to change
the admin password.
Old Admin Password You need to enter the old password before you
can change the password.
New Admin Password The new password you want to use.

Understanding the General Network Settings (continued)

Setting Description
Restrictions Sets restrictions on who is allowed to upgrade
the printer firmware or view and change
network settings. You cannot remove “admin”
from the list of authorized users.
Users allowed to update: Defines who may
perform a firmware upgrade using FTP,
PrintSet, or IFAB. This setting does not affect
upgrading from a Compact Flash card.
Users allowed to read/write protected LAN1
settings: (Fingerprint only) Defines who may
read/write settings in the LAN1 section.
Users allowed to change network settings:
(Fingerprint only) Defines who may change the
network node in the setup. This setting is not
supported if you are setting up the printer from
its internal keyboard.
Users allowed to change wireless settings:
Defines who may change WLAN or 802.1x
settings.
Configuring Mail Settings

Use the mail settings page to view and change email (SMTP) server
settings.
To configure mail settings
1 Click Network Admin > Mail.
2 Select the mail server settings and enter mail addresses.
3 Click one of these buttons:
• Submit Mail Settings to send the changes to the printer.
• Submit & Send test mail to send the changes to the printer
and test your new settings.
Use the following table to understand the mail settings.

Understanding the Mail Settings

Setting Description
Mail (SMTP) Server Choose a configuration method for your mail
server settings:
• SMTP settings from DHCP: Choose this
setting is you want the printer to receive settings
automatically from your DHCP server. This
setting requires that you choose DHCP and IP
Selection in the TCP/IP section.
• Manual settings: Choose this option to
manually configure the Mail Server address and
port. The default port is 25.
Mail addresses Defines the email addresses to use when the
printer sends alert messages:
• From address: The address that displays as the
sender of alert messages. Email will be returned
to this address if the recipient is unreachable.
To prevent email bounces when the recipient is
unreachable, leave this field empty.
• To address: The recipient of alert messages. To
enter several addresses, separate them with a
comma (,) or a semicolon (;).
Configuring SNMP Settings

Use the SNMP page to view and change SNMP settings.
To configure SNMP settings
1 Click Network Admin > SNMP.
2 Change the SNMP settings.
3 Click Add to add trap settings. You can define up to four
authentication failure traps.
After you add a trap, it appears in the Trap Address Settings list.
You can edit or delete each trap in the list by clicking Edit or
Delete.
4 Click Submit SNMP settings.

Use the following table to understand SNMP settings.
Understanding the SNMP Settings

Setting Description
Read Community Community with rights to read the SNMP MIBs.
Read/Write Community with rights to read and write SNMP
Community MIBs.
Username Username when using SNMPv3. The default value
is “initial”.
Authentication Key The authentication key for SNMPv3. The default
value is “auth_key”.
Encryption Key The privacy key for SNMPv3. The default value is
“priv_key”.
System Name Administrative name for the SNMP node.
Authentication Failure Defines if a trap is sent when an unauthorized
Trap SNMP request tries to access the printer. Choose
Enable to send the trap.
Trap Address Settings Click Add to specify these trap address settings:
• Trap Address: IP address of the receiver of
SNMP traps. You can specify up to four trap
addresses.
• Trap Port: The port where SNMP traps are sent.
The default port if 162.
• Trap Community: Defines the community to
which SNMP traps will be sent.
• Friendly Name: A user-defined text string that
identifies the trap.
• Trap Enable Status: Defines whether the
specified trap is enabled.
Configuring TCP/IP Settings

Use the TCP/IP settings page to view and change TCP/IP network
settings.
To configure TCP/IP settings
1 Click Network Admin > TCP/IP.
3 Click Submit TPC/IP settings.

Use the following table to understand the TCP/IP settings.
Understanding the TCP/IP Settings

Setting Description
IPV4 Settings Configuration method: The method by which
an IP address is assigned to the printer. You can
choose between DHCP, BOOTP, DHCP+BOOTP,
or MANUAL.
Address: The current IP address of the printer.
Netmask: Manually assigned netmask for the
printer.
Default Router: The IP address of the default
router.
IPV6 Settings Configuration method: The method by which
an IP address is assigned to the printer. You can
choose between:
• AUTO: The IP address is obtained using
stateless auto-configuration. This is the
default configuration method.
• AUTO+DHCP: The IP address is obtained
using stateless auto-configuration, but DNS
options are obtained using DHCP.
• DHCP: The IP address and DNS options are
obtained using DHCP.
• MANUAL: The IP address is set to a static
address that you enter in the Static Address
field.
Current addresses: A list of all the currently
configured IP addresses for the Ethernet
interface. The address starting with FE80:: is the
link-local address and is available regardless of
the configuration method you choose.
Static address: This address applies if you
selected manual as the configuration method.
The IP address is specified as an address and a
prefix separated by a slash. You can use “::” to
represent a large number of consecutive zeros.
You should typically set the prefix to 64.
Example:
2001:DB8:0:F101::2/64

Understanding the TCP/IP Settings (continued)

Setting Description
Name Resolution DNS Server: The IP address of the name server.
DNSv6 Server: The IP address of the name
server for IPv6.
WINS Server (Primary and Secondary): The IP
addresses of the primary and secondary WINS
servers. If you chose DHCP or BOOTP for the
configuration method, you may see the currently
assigned WINS IP addresses depending on the
configuration of your DHCP server.
Printer Service NET1 TCP Port Number: The port number for
raw TCP. The default is 9100.
NET1 Queuing: Determines whether queuing
for the TCP port is turned on, off, or enabled for
multiple network connections (Multi).
Configuring the Network Type

Use the Network Type page to choose whether you are using an
Ethernet or wireless 802.11 network.
To configure the network type
1 Click Network Admin > Network Type.
2 Select either Ethernet or Wireless 802.11.
3 Click Submit new settings.
4 Reboot the printer for the changes to take effect.
Note: Once you change the network type to Wireless 802.11, you
cannot communicate with the printer using Ethernet. You need to
change the command through the Setup menu or send a command
through a serial connection.
Configuring Avalanche Settings

Use the Avalanche page to view and change Wavelink Avalanche
settings.
To configure Avalanche settings
1 Click Network Admin > Avalanche.

3 Click Submit Avalanche settings.

Use the following table to understand the Avalanche settings.
Understanding the Avalanche Settings

Setting Description
Enabler Mode Click one of the option buttons:
• Disabled: Disables Avalanche.
• Manual settings: Enables Avalanche. You
need to enter the Agent address and Port in
the text fields.
• Find agent by broadcast: Enables Avalanche
and the network connection broadcasts to
find the agent.
Agent authorization Enter your user name and password in the entry
fields.
Configuring Wireless LAN Settings

Use the Wireless LAN page to view and change 802.11 settings.
Note: You will only see the Wireless LAN settings if your printer has
the wireless interface option installed and the printer is using
Fingerprint 8.77 or later.
To configure wireless LAN settings

1 Click Network Admin > Wireless LAN.
3 Click Submit 802.11 settings.
Use the following table to understand the Wireless LAN settings.
Understanding the Wireless LAN Settings

Setting Description
SSID The network name of the printer.
Mode Set the operating mode of the device to Ad-Hoc or
Infrastructure.
WEP Set Wired Equivalent Privacy (WEP) to on or off.
WEP Keys You can enter values for up to 4 WEP keys.

Understanding the Wireless LAN Settings (continued)

Setting Description
Active WEP key Chooses the active WEP key.
Authentication Sets the type of authentication for you use for WEP
keys. You can choose between Auto, Open System,
and Shared.
WPA Sets the Wi-Fi Protected Access (WPA) to either on
or off.
WPA Pre-shared key Sets the WPA Pre-shared key.
WPA2 Sets the Wi-Fi-Protected Access version 2 to either
on or off.
Roaming setting Sets the roaming reluctancy to 1, 2 or 3. Setting the
roaming reluctancy to 0 turns off the roaming
feature.
Current channel Shows the current channel the printer is using.
AP MAC Address (Read only) MAC address of the access point to
which the printer is connected.
Signal strength (Read only) Radio signal strength of the access
point.
Speed (Read only) Speed of the current connection.
Region (Read only) Shows the country short names
provided by the 802.11d standard for the currently
selected region or country.
Configuring 802.1x Settings

You only see the 802.1x settings page if you have the optional wireless
interface installed in your printer. Use the 802.1x page to view and
change 802.1x security settings.
To configure 802.1x settings
1 Click Network Admin > 802.1x.
3 Click Submit 802.1x settings.

Use the following table to understand the 802.1x settings.
Understanding the 802.1x Settings

Setting Description
EAP Type Choose the Extensible Authentication Protocol
(EAP) type:
• TTLS (default)
• LEAP
• PEAP
• EAP-FAST
• Off (disables 802.1x security)
Inner Authentication Choose the inner authentication method:
• PAP (TTLS only)
• MSCHAPv2
• EAP/MSCHAPv2
• EAP/MD5
• EAP/GTC
Outer Name Specify the EAP identity passed in the clear.
(TTLS only) The default is anonymous.
PAC- Key A-ID Info The Protected Access Credential (PAC) setting
is used to specify the PAC file used by EAP-
FAST authentication. This setting is
automatically filled up by the printer is
ACQUIRE_PAC is enabled and current
installed PAC file fails authenticating the
printer to the network. To manually import a
PAC file using a pass phrase, the pass phrase
should be given after the path of the PAC file.
Automatic Provision (PAC) Set Automatic PAC file Provisioning to on or
off.
Root Certificate The common name of the installed root CA
certificate. You can also specify a different
certificate (provided that it has already been
installed on the printer) by entering the path to
the new certificate in this field. If a pass phrase
is required, add it to the end of the path in the
form of “@passphrase”.

Understanding the 802.1x Settings (continued)

Setting Description
Server Common Name #1 Specify common names. If you specify one
Server Common Name #2 common name, the server certificate common
(TTLS and PEAP only) name must match this name for
authentication. If you specify two common
names, the server certificate common name
must match at least one of them. The default is
“” (any common name).
Server Certificate Enables certificate validation. Specifies
Validation (TTLS and whether or not to check if the installed CA
PEAP only) certificate is the root of the server certificate.
Configuring SmartSystems Settings

Use the SmartSystems page to view or change the SmartSystems
server IP address and the master port number.
To configure the SmartSystems settings
1 Click Network Admin > SmartSystems.
2 View or change the settings.
3 Click Submit SmartSystems settings.
Configuring the Printer Using PrintSet

PrintSet is a printer configuration tool that allows you to easily
change your setup parameters. You can also use the setup wizards in
PrinSet to guide you through common configuration tasks.
To configure the printer with PrintSet
1 Make sure that you have a PC running Microsoft Windows 98 or
later.
2 Download PrintSet from the Downloads page of the Intermec web
site at www.intermec.com.
3 Connect your printer to your PC using a serial cable. For help, see
page 22.

Configuring the Printer Using Commands Sent From Your PC

You can change configuration parameters by sending commands
directly to the printer using your terminal program (HyperTerminal)
and a serial or network connection.
If your printer uses the Fingerprint language, you use the SETUP
command, followed by the node, subnode, and parameters setting.
Here is a Fingerprint example that sets your media setting to labels
with gaps:
SETUP "MEDIA,MEDIA TYPE,LABEL (w GAPS)"
If your printer uses the IPL language, you would send this command:
<STX><SI>T1<ETX>
Fingerprint automatically sends feedback to HyperTerminal as you
type. If you want to see what you are typing with IPL, you need to
complete the following procedure.
To see IPL commands as you type
1 From the HyperTerminal menu, select File > Properties > the
Settings tab.
2 Click the ASCII Setup button.
3 Select Echo typed characters locally.
4 Click OK twice.
For more information on how to change configuration settings, see
either the Intermec Fingerprint Command Reference Manual or the
IPL Command Reference Manual.
Configuring the Printer Using SmartSystems Foundation

You can use SmartSystems Foundation to change configuration
settings on your printer. The printer ships with the SmartSystems
client loaded on it. The console is part of SmartSystems Foundation
and is available from the Intermec web site. To download
SmartSystems Foundation, go to www.intermec.com/products/
smrtsysfoundation/index.aspx.

Choosing an Ethernet or Wireless Network

If you have an 802.11 wireless radio option installed in your printer,
you need to choose between an Ethernet network or a wireless 802.11
network.
Note: Once you change the network type to Wireless 802.11, you
cannot communicate with the printer using Ethernet. You need to
change the command through the Setup menu or send a command
through a serial connection.
You can choose the network type of your printer:

• directly from the screen.
• from the printer home page. For help, see “Configuring the
Network Type” on page 52.
• using commands sent from your PC.
• using SmartSystems Foundation. For help, see the previous
section “Configuring the Printer Using SmartSystems
Foundation.”
Using the PD42 Screen to Choose the Network Type

To configure the PD42 printer from the screen, you need to enter
Setup mode.
To choose the network type from the PD42 screen
1 Press the button to enter Setup mode.
2 Navigate to Network > Network Type and then press .
3 Select either Ethernet or Wireless 802.11 and then press .
4 Press to exit Setup mode.
5 Reboot the printer for the change to take effect.
Using Printer Commands to Choose the Network Type

You can send Fingerprint or IPL commands using a serial connection
to the printer.

To choose the network type using printer commands

page 22.
2 Start your serial port software such as Hyperterminal.
• If you are using Fingerprint, send this command to the printer:
setup "NETWORK","NETWORK TYPE","n"
where n can be either Ethernet or Wirless 802.11.
• If you are using IPL, send this command to the printer:
<STX><SI>n,,,p<ETX>
where p can be either 0 (select Ethernet interface) or 1 (Select
Wireless 802.11 interface).
3 Reboot the printer for the change to take effect.
Upgrading the Firmware

The latest firmware and software is available for download from the
Downloads page on the Intermec web site at www.intermec.com.
You can upgrade the firmware on your printer using:
• PrintSet. You can download PrintSet from the downloads page for
the printer on the Intermec web site at www.intermec.com.
• a CompactFlash (CF) card.
• a USB mass storage device (maximum 2 GB).
• an Ethernet or 802.11 network connection.
• a serial or USB connection.
To download firmware updates
1 Go to the Intermec web site at www.intermec.com.
2 Click Support > Downloads.
3 Use the Product Category, Product Family, and Product fields,
to select the PD41 or PD42.
4 Click Submit. The latest available software appears on the page.
5 Download the latest firmware version to your PC.

6 Extract the .zip file to a folder on your PC.

To upgrade using PrintSet
1 Download the latest version of PrintSet from the Intermec web
site at www.intermec.com.
2 Select File > Add Printer. The Add Printer Wizard starts.
3 Under My Printers, select your printer.
4 Go to Printer > Firmware Wizard.
5 Follow the steps to update your firmware.
To upgrade using a CF card
1 Copy the firmware upgrade file to a CF card.
2 Insert the CF card in the appropriate slot on the back of your
printer.
3 Turn on your printer.
To upgrade using a USB storage device
1 Turn on your printer.
2 Verify the USB storage device is supported by your printer. Insert
the USB storage device in the appropriate slot on the back of your
printer. On the display screen, one of the following status
messages briefly appears:
• USB memory stick connected
• USB memory stick not supported
Note: If no status message appears when you insert the USB
storage device, remove and reinsert the USB storage device. To
manually verify the USB storage device is supported, see “Using a
USB Mass Storage Device” on page 36.
3 Insert the USB storage device in the appropriate slot on your PC.
4 In the root directory of the USB storage device, create a folder
named “upgrade.”

5 Copy the firmware binary upgrade file to the upgrade folder on

the USB storage device.
Note: The printer supports 8.3 binary filenames, which means the
filename can have up to eight characters and a .bin extension.
6 Insert the USB storage device in the appropriate slot on the back
of your printer. The upgrade starts. On the display screen, the
status message, “Time Out,” appears.
7 When the upgrade is complete, the status message, “Check
Integrity,” appears. Remove the USB storage device. You may need
to restart your printer.
To upgrade using an Ethernet or 802.11 network connection
1 Start your web browser application.
2 In the address field, enter the IP address of your printer.
3 Press Enter. The home page of your printer appears.
4 From the menu at the top of the page, click Maintenance. The
firmware upgrade screen appears.
To upgrade using a serial or USB connection
• Use Fingerprint or IPL commands to send the upgrade file to your
printer.
For help, see the Intermec Fingerprint Command Reference Manual or
the IPL Command Reference Manual.

1 Click Browse and browse to the location of the firmware upgrade

file.
2 Double-click the file, and then click Upgrade.
Downloading Fonts and Graphics

The PD41 and PD42 support 10 scalable Unicode TrueType fonts as
standard. The Unicode standard allows the use of special characters
for various languages including non-Latin fonts, such as Arabic,
Cyrillic, Chinese (including enhanced Simplified Chinese GB18030),
Japanese, Korean, and Hebrew.
Note: Fingerprint and IPL firmware support the download of any

TrueType font. ESim only supports bitmap fonts.
You can download additional fonts to the Flash memory of the

printer using:
• PrintSet. You can download PrintSet from the downloads page for
the printer on the Intermec web site at www.intermec.com.

• Fingerprint or IPL commands. For help, see the Intermec

Fingerprint Command Reference Manual or the IPL Command
Reference Manual.
• a CompactFlash card or external USB mass storage device
(maximum 2 GB).


4
Troubleshooting and Maintaining the
Printer
Use this chapter to troubleshoot and maintain the printer. This

chapter contains these sections:
• Troubleshooting the Printer
• Adjusting the Printer
• Maintaining the Printer
65
Chapter 4 — Troubleshooting and Maintaining the Printer
Troubleshooting the Printer

You may have printer operation, print quality, or printer
communication problems at some time during the life of the printer.
It is easy to fix most of the problems and you will find solutions in
“Troubleshooting Printer Problems and Finding Solutions” on
page 69. If you cannot find the answer to your problem, you may need
to contact Product Support.
Contacting Product Support

Before you call Intermec Product Support, you may want to visit the
Intermec technical knowledge base (Knowledge Central). To do so, go
to www.intermec.com and click Support > Knowledge Central. If
you still need help after visiting Knowledge Central, you may need to
call Product Support. To talk to an Intermec Product Support
representative in the U.S.A. or Canada, call:
1-800-755-5505
Outside the U.S.A. and Canada, go to www.intermec.com and click
Contact Us to find your local Intermec representative.
Before you call Intermec Product Support, make sure you have the
following information ready:
• Printer serial number
• Firmware type and version
• Wireless or serial port settings
You can find all of the information listed above in the printer menu
system or on a testprint page .

Understanding Error Messages on the PD42

Use the following tables to troubleshoot some common error
messages you may see on the PD42 printer display. Some of the error
messages are specific to the type of firmware you have loaded on your
printer.
Possible PD42 Printer Error Icons and Messages

Error Icon Error Message Solution
Printhead lifted. Lower printhead.
Maintenance. The printer is upgrading its firmware.

Wait for it to complete the task.
IP link error. Check to see if the network cable has

been unplugged.
Press feed not done. Press Feed ( ) or Testfeed ( ).
Test
Label not taken. Printing has been stopped because a
label is obstructing the label taken
sensor. Remove the label to resume
printing.
LSS too high, LSS too Label stop sensor errors can occur
low. when you perform a testfeed without
any media installed or if you have
incorrect media settings.
To fix this error
1 Load the printer with media. For
help, see “The printers can enter
various states which indicate the
current mode of operation.” on
page 9.
2 Restart the printer in Test mode
and select the appropriate media
type. For help, see “Using
Testmode” on page 74.

Possible PD42 Printer Error Icons and Messages (continued)

IP configuration error. The printer is trying to acquire an IP
‘ address from the network. Wait until
the printer receives the IP address.
Out of media. Load media in printer. For help, see
“The printers can enter various
states which indicate the current
mode of operation.” on page 9.
Field out of label. You are attempting to print in an area
that extends beyond the “print
window.” See the appropriate printer
language command reference manual
for help setting the media parameters.
Ribbon empty. Try these solutions:
• Load thermal transfer ribbon. For
help, see “Loading Thermal
Transfer Ribbon” on page 16.
• On the PD42, change the Paper
Type in Setup mode.
Label not found. The printer does not find a label gap
or black mark.
• Go into Setup mode and verify that
the label length parameter is
correct.
• Verify that the Media type settings
are correct.
Printhead hot. The printhead is overheated and needs
to cool down. Wait for prining to
resume automatically.
Testfeed not done. Press Testfeed ( ).

Test
Cutter not found. A cut command has been sent to the

printer, but the printer cannot find
the cutter. Make sure the cutter is
installed properly.

Possible PD42 Printer Error Icons and Messages (continued)

Cutter not responding. Make sure the cutter is installed
properly.
Troubleshooting Printer Problems and Finding Solutions

Use the following table to troubleshoot common printer problems.
Printer Problems and Possible Solutions

Problem Possible Solution
The Power LED does Check that the power cable is correctly connected
not light up when the to the printer and the electrical outlet.
printer is switched on.
The Error LED turns • Check to see if the printer is out of media or
on after printing. ribbon.
• Check to see if media is jammed or tangled.
• Check to make sure the print mechanism is
locked and closed correctly.
• Check the cutter for problems.
• Check to make sure your application is working
correctly.
The Ethernet • Check the network LED on the back of the
connection is not printer. A green LED should be flashing to
working. indicate network activity and a yellow LED
should be on solid if connected to a 100 Mbps
network.
• Make sure the Ethernet cable is connected
correctly to the back of the printer.
• Make sure you are using the correct Ethernet
cable.
• Make sure you have Ethernet selected as the
Network Type. For help, see “Choosing an
Ethernet or Wireless Network” on page 58.

Printer Problems and Possible Solutions (continued)

A label is jammed after • Clear the media jam. For help, see “Clearing
printing. Media Jams” on page 78.
• If the label is stuck on the thermal printhead,
clean the printhead. For help, see “Cleaning
the Printhead” on page 89.l
When printing, the • Run a new testfeed by pressing ( ) on the
Test
printer is skipping PD42 or by holding the print button more than
labels. one second on the PD41.
• Make sure the label gap sensor is aligned
properly and that it is clean. For help, see
“Adjusting the Label Stop Sensor” on
page 85.
When using the cutter, • Make sure the media thickness does not exceed
the label is not cut 0.25 mm (9.8 mils).
straight. • Make sure the media is loaded correctly and
that it runs as close to the center section of the
printer as possible.
When using the cutter, • Make sure the cutter is installed propoerly.
the labels cannot feed • Make sure the paper feed rods are sticky.
or abnormal printing • Clean the media compartment. For help, see
occurs. “To clean the printhead” on page 89.
When using the Make sure the media is loaded correctly.
internal rewinder, the
printer malfunctions.
The printer keeps • Check the media settings.
printing or feeding • Check the label gap sensor position. For help,
when it should stop. see “Adjusting the Label Stop Sensor” on
page 85.
• Make sure the sensors are clean. For help, see
“To clean the printhead” on page 89.
Printing is slow. Make sure your printing application is working
correctly.


Printing is faded or • For Fingerprint: Adjust the the Constant,
light. Factor and Contrast media settings.
• For IPL: Adjust the Sensitivity setting.
• Make sure the printhead is clean. For help, see
“Cleaning the Printhead” on page 89.
• Check the printhead pressure. For help, see
“Adjusting Printhead Pressure” on page 81.
• Check the printhead dotline posistion. For
help, see “Adjusting Printhead Dot Line” on
page 82.
The printer is working, • Printing on direct thermal media: Make sure
but nothing is being the media is loaded with the heat-sensitive side
printed. facing the printhead.
• Printing with thermal transfer ribbon: Make
sure the ink-side of the ribbon faces the media.
For help, see “Loading Thermal Transfer
Ribbon” on page 16.
• Make sure you have the correct media type and
paper type selected.
• Make sure the printhead is correctly connected
to the print mechanism.
Only partial labels are Check the printhead balance. For help, see
printing. “Adjusting Printhead Balance” on page 79.
Part of the print image • Make sure the printhead is clean. For help, see
is not printed along the “Cleaning the Printhead” on page 89.
feed direction. • Make sure the ribbon is not wrinkling. For help,
see “Preventing Ribbon Wrinkling” on
page 77.
The printout is uneven • Check the printhead balance. For help, see
across the media path. “Adjusting Printhead Balance” on page 79.
• Check the printhead pressure. For help, see
“Adjusting Printhead Pressure” on page 81.


The printout is not in • Check for errors in the software application.
the correct position. • Make sure the label gap sensor is clean. For
help, see “To clean the printhead” on
page 89.
• Check the position of the label gap sensor. For
help, see “Adjusting the Label Stop Sensor”
on page 85.
• Check the position of the edge guide and media
guide.
• Make sure you are using the correct media.
• Make sure the platen roller is clean and in good
condition. For help, see “To clean the
printhead” on page 89.
Troubleshooting Communication Problems

You can use Dump mode to verify that the printer is receiving data
correctly from the host.
Using the Line Analyzer in Fingerprint

In Dump mode, the printer runs a Fingerprint program called Line
analyzer. The Line Analyzer captures incoming characters on the
communication ports and prints them on one or more labels.
The easiest way to enter Dump mode is through Test mode or
Extended Test mode. For help, see “Using Testmode and Extended
Testmode to Troubleshoot” on page 74.
After the printer enters Dump mode, the printer tells you it has
entered Dump mode by printing it on a label. The printer is ready to
receive data. If you have a PD42, the Dump mode icon appears on the
screen.
While the printer is receiving data, the Ready-to-Work indicator
blinks. After a half of a second, if no more characters have been
received, the printer times out. The program considers the
transmission terminated and prints out a label.

Printable characters are printed in black-on-white. Control characters

and space characters (ASCII 000 to 032 dec) are printed in white-on-
black.
As long as a continuous string of characters is being received, the
program wraps the lines until the label is full and then starts to print
another label. After each character transmission, the following
information prints:
• Page number
• Number of characters printed on the label
• Total number of characters received so far
When you exit Dump mode, a final label prints to inform you that it
exited Dump mode.
Using Dump Mode

When you enter Dump mode, the printer captures incoming
characters on the communications ports and prints them on one or
more labels.
You can access Dump mode in two different ways with slightly
different results:
• You can access Dump mode through Test mode or Extended Test
mode and you will receive printouts that look exactly like those
produced with the Line Analyzer program in Fingerprint. For
more information, see the previous procedure, “Using the Line
Analyzer in Fingerprint” on page 72.
• You can access Dump mode from the Setup menu on the PD42
and characters will print on a continuous line, along with
corresponding hexadecimal numbers.
To enter Dump from the Setup menu on the PD42
1 Press to enter Setup mode.
2 Navigate to Test/Service> Data Dump.
3 Toggle to Yes and then press .
The printer is now in Dump mode.
To exit Dump mode
• Turn the printer off and then back on again.

Using Testmode and Extended Testmode to Troubleshoot

Use Testmode and Extended Testmode when you want to verify
printer settings, print test labels, restore factory default settings, or
enter Dump mode to troubleshoot. Testmode is a simple linear
sequence which requires little user input. Extended Testmode gives
you more options.
Using Testmode
Testmode is a simple linear sequence which requires little user input.
To use Testmode
2 Load media and ribbon (if necessary). For help see, “Loading
Media” on page 11 and “Loading Thermal Transfer Ribbon”
on page 16.
Power switch. After approximately ten seconds, the printer screen
lights up, runs a media setup routine, enters Testmode, and three
of the LEDs start to flash one at a time (green, red, and then blue).
5 Continue to press the Print button until the printer starts cycling
through the selectable media types: gap, mark and continuous.
6 Select your media type by releasing the Print button when your
type of media appears on the screen.
SELECT MEDIA
MARK
SELECT MEDIA
GAP
SELECT MEDIA
CONTINUOUS
The printer prints several test labels containing hardware, setup,

and network information and then enters Dump mode.

7 Press the Print button once or press the Cancel soft key ( ) to
exit Dump mode.
8 You can also save the dump by pressing the Save ( ) soft key.
Using Extended Testmode

Use Extended Testmode to run additional tests such as:
• printing test labels.
• running a Testfeed in slow mode.
• entering Dump mode.
• resetting to factory defaults.
To run Extended Testmode
1 Make sure the printer is turned off, loaded with media, and that
the printhead is lifted.
Power switch. After approximately ten seconds, the printer enters
Extended Testmode.
All three LEDs flash rapidly four times to signal that Extended
Testmode is active.
4 Release the Print button and lower the printhead. You are now in
Extended Testmode and the following screen appears.
SELECT MEDIA
TEST

• Press to cycle through the different options.

• Press to select a test function.
• Press to exit Extended Testmode.
5 Lower the printhead.
Understanding the Functions in Extended Testmode

Function Description
Select Media When you select your media, the printer performs a
slow sensor calibration (slow testfeed). Performing a
slow testfeed can help resolve gap/mark detection
problems.
Test Labels You can print configuration labels one at a time.
Setup Info Press to print the next label. The screen shows
which label is next.
Dump Mode Enter Dump mode. For more information on Dump
mode, see “Using Dump Mode” on page 73.
Factory Default Restore factory default settings. Select the option
and then follow the onscreen instructions.
Setup and Exit Exit Extended Testmode and enter Setup mode.
Exit Exit Extended Testmode.

Adjusting the Printer

Use this section to perform adjustments to help solve problems
related to print quality.
Preventing Ribbon Wrinkling

If you have problems with thermal transfer ribbon getting wrinkled,
try adjusting the the ribbon tension or the ribbon shield.
To adjust the ribbon tension
1 Push in on the end knob of the ribbon supply hub.
2 Rotate the knob:

• clockwise to increase the tension.
• counterclockwise to decrease the tension.
If your labels look like the following illustration, you may want to try
adjusting the ribbon shield.
Test Label A Test Label B
1234567890 1234567890
Low Quality Printouts Caused by Ribbon Wrinkling

To adjust the ribbon shield

1 If the label printout matches:
• Test Label A, turn screw A clockwise.
• Test Label B, turn screw B clockwise.
B
A
2 Twist the screw a half-turn and perform a new test print.

3 Continue adjusting the ribbon shield screws until you achieve
good printout quality.
Note: Do not exceed two full turns of a ribbon shield screw or the
media may not feed smoothly. If this situation happens, turn the
screws counterclockwise completely and start over.
Clearing Media Jams

Common causes of media jams include media not being loaded
properly or the printer not being maintained properly.
To clear a media jam

2 Pull out on the printhead lever and turn it counterclockwise to lift

the printhead.
3 Pull the media away from the print mechanism.
If the media has been wound up or is stuck on the platen roller,
carefully remove it by hand without using any sharp tools that can
damage the platen roller or the printhead.
Note: Avoid rotating the platen roller. You may permanently
damage the electronic components.
4 Cut off any damaged or wrinkled part of the media.

5 Check to see if adhesive material is sticking to parts of the print
mechanism. If you need to clean the printhead, see “Maintaining
the Printer” on page 88.
6 Reload the media. For help, see “Loading Media” on page 11.
7 Turn on the printer power.
8 Press the Print button the adjust the media feed.
Adjusting the Printhead

Keeping the printhead properly balanced is crucial for obtaining high-
quality printouts. Adjusting the printhead consists of adjusting the:
• printhead balance.
• printhead pressure.
• printhead dotline.
Adjusting Printhead Balance

The printer is adjusted at the factory for full-width media. If you are
using media that is less than full-width, Intermec recommends that
you adjust the position of the printhead balance boxes so that the
printhead is correctly pressured against the media. If your printouts
are lighter on one side than the other, it is most likely due to an
unbalanced printhead.
To adjust the printhead balance
1 If you have installed thermal transfer ribbon, remove it.


the printhead.
3 Move the balance boxes:
• outward for wider media.
• inward for narrower media.
Balance box
4 Close the printhead and load the ribbon.

5 Test and readjust the balance boxes if necessary.

Adjusting Printhead Pressure

The pressure of the thermal printhead against the platen roller is
adjusted at the factory. You may need to readjust the printhead
pressure if the printing is weaker on one side of the media, or if the
thermal transfer ribbon starts to crease (indicated by unprinted white
streaks along the media feed direction).
Note: Before adjusting the printhead pressure, try to move the outer
balance box as described in the the previous procedure, “Adjusting
Printhead Balance.”
To adjust the printhead pressure

1 If you have installed thermal transfer ribbon, remove it.
the printhead.

3 Using a slotted screwdriver, turn the screw at the top of the

balance boxes:
• clockwise to increase pressure.
• counterclockwise to decrease pressure.
4 Close the printhead and load the ribbon.

5 Test and readjust the pressure if necessary.
Adjusting Printhead Dot Line

When using thick or stiff media, you need to move the printhead
forward so that the dot line is aligned precisely with the top of the
platen roller. You also need to make sure that the printhead dot line
and the platen roller are parallel.
To adjust the printhead dot line
1 If you have installed thermal transfer ribbon, remove it and close
the printhead.

2 Use a slotted screwdriver to turn the two screws at the top of the
printhead bracket counterclockwisea single turn.

the printhead.

4 Carefully turn both screws, at the front of the printhead, clockwise

a quarter of a turn at a time.
Note: Be sure you make identical adjustments on both screws. If you

are unsure, tighten both screws completely by turning them
counterclockwise as far as they will go, and then start over.
5 Close the printhead and using the slotted screwdriver to turn the
two screws at the top of the printhead bracket clockwise a single
turn.
6 If you are using thermal transfer ribbon, load it.
7 Test and readjust if necessary.

Adjusting the Label Stop Sensor

The label stop sensor (also called label gap sensor or black mark
sensor) is a photoelectric sensor that controls the media feed by
detecting gaps between labels, or slots or black marks in continuous
stock. For the sensor to work, it must be aligned with the gaps, slots,
or marks on the media. If you are using irregularly shaped labels, align
the sensor with the front tip of the labels.
To adjust the label stop sensor position
the printhead.
2 Use the sensor lever at the rear side of the print mechanism to
move the sensor inward or outward.
Sensor lever

3 Check the point of detection from the front with the printhead
lifted.
Point of
detection
If you are having detection problems, you can test the label stop
sensor in Setup mode on the PD42. The label stop sensor tests can
determine whether the sensor is in the right position, if it is blocked
by dust or stuck labels, or if it is defective in some way. Setup mode
has these two test functions:
• LSS Auto: Checks to make sure that the label stop sensor is
working properly and can detect gaps, slots, and black marks.
• LSS Manual: Shows the sensor setting established by the latest
Testfeed. LSS Manual is intended to be used by Intermec service
personnel only.
To run the LSS Auto test
1 Make sure the printer is correctly configured for the type of media
you are using.
Test
2 Press Testfeed ( ).

3 Make sure that there is a label, not a gap or black mark, at the
sensor.
4 Make sure that the media runs as close to the center of the printer
as the guides will allow.
5 Press Setup ( ).
6 Go to Print Defs > LSS Test > LSS Auto. The cursor will in the
center of the screen as shown below.
LSS AUTO
7 For gap or slot detection: Lift the printhead and slowly pull out
the media in the media feed direction. When the label stop sensor
detects a gap or a detection slot, the cursor moves to the right.
LSS AUTO
8 For black mark detection: Lift the printhead and slowly pull out
the media in the feed direction. When the label stop sensor detects
a black mark, the cursor moves to the left.
LSS AUTO
If the cursor behaves as described in Steps 7 and 8, the label stop

sensor is working and is properly aligned.

If the cursor does not detect a gap, slot, or black mark, check the
following:
• Is the label stop sensor laterally aligned with the slots or black
marks?
• Is the transfer ribbon properly loaded so it does not interfere
with the label stop sensor? For help, see “Loading Thermal
Transfer Ribbon” on page 16.
• Are the label stop sensor guides clean? If not, clean them as
described in the next section “Maintaining the Printer.”
• Does the media have preprint information on it that can make
detection harder?
• Is there too little contrast between the black marks and the
surrounding areas?
• Is the label liner not transparent enough?
• Does the label stop sensor work with another type of media?
Maintaining the Printer

To ensure high productivity and a long life for your printer, Intermec
recommends that you regularly inspec the printer and its
environment to make sure that it is operated under optimal
conditions. Keep the printer in a dry area, away from large electrical
motors, welders, and similar products that might affect printer
operation.
Clean your printer regularly to maintain the quality of your labels and
extend the life of your printer.
If you open the electronics cover, you will void the warranty and
may cause damage to the internal components. Opening the
electrical cover exposes the user to shock hazards which may
result in injury or death.
Always turn off the printer and unplug the power cord before
cleaning the printer.

Cleaning the Printhead

Cleaning the printhead on a regular basis prolongs the life of the
printhead and ensures that you maintain high print quality. You
should clean the printhead with cleaning cards or a cotton swab
moistened with isopropyl alcohol. Ideally, you should clean the
printhead every time you load a new supply of thermal transfer
ribbon.
Isopropyl alcohol is a highly flammable, moderately toxic, and
mildly irritating substance.
Never use hard or sharp tools to peel away stuck labels or other
material. The printhead is delicate and can easily be damaged.
To clean the printhead

2 Remove the media and ribbon.
the printhead.
4 Use a cleaning card or a soft cotton swab moistened with isopropyl
alcohol to dissolve any contamination on the line of heat-emitting
dots at the front/bottom of the printhead.
5 Wait 30 seconds and carefully rub off any contamination.
6 Repeat Steps 4 and 5 if necessary.
7 Allow the printhead to dry for a minute or more before loading a
new supply of media and ribbon.
Cleaning the Media Compartment

Regular cleaning of the printer’s media compartment ensures
smoother printing operation and avoids problems with media jams.

Use a soft cloth moistened with isopropyl alcohol to clean the inside
of the printer.
Isopropyl alcohol is a highly flammable, moderately toxic, and
mildly irritating substance.
Be sure to keep the following parts clean:

• Drive roller and tear bar
• Media edge guides and media path
• Label sensors
If there are stuck labels, or adhesive residue from labels, peel as much
as possible with your fingers, and then use isopropyl alcohol to
dissolve the remaining adhesive.
Cleaning the Exterior of the Printer

Make sure to keep the exterior of the printer clean, this will reduce the
risk of dust or foreign particles reaching the inside of the printer and
affect printer functionality.
Use a soft cloth, possibly moistened with water or a mild detergent
when cleaning the printer externally. Make sure to keep the surface
surrounding the printer clean as well.
If you use the printer in an environment where the premises are

cleaned by a water hose or steam, move the printer to another
room or cover it very carefully with a plastic sheet and make sure
that the power cord is unplugged.

A
Specifications
This appendix contains specifications for the printer and media.

It also contains information on the accessories for the printers.
91
Appendix A — Specifications
Printer Specifications
Physical Specifications
Dimensions: 453 x 273 x 270 mm (17.8 x 10.8 x 10.6 in)
Weight: 13 kg (28.7 lbs)
Power Specifications
Printer Voltage: x100 to 240 V, 2-1 A 50/60 Hz
Temperature and Humidity Specifications

Operating Temperature: 5°C to 40°C (41°F to 104°F)
Storage Temperature: -20°C to 50°C (-4°F to 122°F)
Operating Humidity: 20 to 85% non-condensing
Storage Humidity: 10 to 90% non-condensing
Communications and Connectivity

• Serial port (RS-232)
• USB device
• USB full speed host
• Ethernet, 100 Mbps
• 802.11b/g (optional)
• IEEE 1284 parallel port
Memory
• 8 MB Flash
• 16 MB SDRAM
• CompactFlash (CF) card (optional)
• USB memory device (optional)
Miscellaneous
• ARM 9 microprocessor
• 240 x 160 pixel LCD screen with LED backlight

Print Speed and Resolution
Specification Description
Print Mode Direct Thermal
Thermal Transfer
Print Speed (variable) 50.8 to 152.4 mm/sec (2 to 6 in/sec) at 8
dots/mm 203 dpi
50.8 to 101.6 mm/sec (2 to 4 in/sec)
at 11.8 dots/mm 300 dpi
Printhead Resolution 8 dots/mm (203 dpi)
11.8 dots/mm (300 dpi)
Print Width (max) 104 mm (4.095 in)
105.7 mm (4.161 in) at 8 dots/mm 300 dpi
Media Width (min/max) 25 to 118 mm (1 to 4.6 in)
114 mm (4.5 in) with cutter
Media Roll Diameter (max) 213 mm (8.4 in)
190 mm (7.5 in) with internal rewinder
Medial Roll Core Diameter 38 to 40 mm (1.5 in) or 76 mm (3 in)
Media Thickness 60 μm to 250 μm (2.3 to 9.8 mils)
Ribbon Width (min/max) 30 to 110 mm (1.18 to 4.33 in)
Ribbon Roll Diameter (outer) 76 mm (2.99 in)
(max) 450 m (1475 ft) of ribbon
Ribbon Roll Core Diameter 25.4 mm (1.00 in)
(inner)

Interfaces
This section describes the standard interfaces available on the PD41
and PD42 printers.
RS-232 Serial Interface

Use this table to understand the default settings of the serial port.
Default Settings of the Serial Port

Baud rate 9600
Character Length or Data Bits 8
Parity None
Stop Bits 1
Handshaking none (Fingerprint
XON/XOFF (IPL)
The printer end of the serial cable is a DB9 pin and the PC end is
dependent on the model of the PC.
1 2 3 4 5
6 7 8 9
RS-232 Serial Cable DB9 Pins
Serial Cable Pins and Description

Pin Signal Description
1 External +5 V DC, Max 500 mA
2 TXD Transmit data
3 RXD Receive data
4
5 GND Ground
6

Serial Cable Pins and Description (continued)

Pin Signal Description
7 CTS Clear to send
8 RTS Request to send
9
USB Interface
The printer supports USB full speed v2.0 Host. To use the USB
interface to print from a PC, you need to have the Intermec
InterDriver printer driver installed on your PC. For help setting up
USB communications, see “Connecting the Printer to a PC
Through the USB Device Port” on page 22.
The printer is a “self-powered device.” Intermec recommends that you
only connect one printer to each USB port on the PC, either directly
or through a hub. You can connect other devices, such as a keyboard
or a mouse, to the same hub. If you need more than one USG printer
to a host, you should use different USB ports.
The USB cable that ships with the printer has a USB Type A connector
on one end to connect to the PC and a USB Type B connector on the
other end to connect to the printer. You do not need to configure
communications for the USB port.
USB Type A Connector
USB Type B Connector

USB Host Interface

The printer has a USB host interface for connecting USB devices such
as HID bar code scanners and keyboards, USB storage devices, and
USB hubs.
1 2 3 4
USB Host Interface
USB Host Interface Pins and Descriptions

Pin Description
1 VBUS
2 D-
3 D+
4 Gnd
Ethernet Interface
The Ethernet interface has an RJ-45 socket for use with a standard RJ-
45 cable. The interface supports 10/100 Mbps Fast Ethernet (10BASE-
T, 100BASE-TX) and is fully compliant with the IEEE 802.3u
standard. The network card MAC address can be found on the label
below the socket.
Ethernet Socket
Ethernet Connector

One yellow and one green LED indicate the network status.
Understanding the Ethernet LEDs

LED Status Description
Green On Link
Off No link
Blinking Network activity
Yellow On 100BASE-TX
Off 10BASE-T
Parallel IEEE 1284 Interface

The parallel port supports Universal Plug and Play (UPnP) and
additional status reporting through IEEE 1284 nibble ID mode.
Parallel IEEE 1284 Pins and Descriptions

Pin Description Transmitter Comments
1 nStrobe Host
2 to 9 Data 0-7 Host
10 nAcknowledge Printer
11 Busy Printer
12 Perror Printer
13 Select Printer
14 nAutoFd
15 to 16 Not connected
17 Chassis ground
18 External +5 V DC Max 500 mA
19 to 30 Signal ground
31 nInit
32 nFault Printer
33 Signal ground
34 to 35 Not connected
36 nSelectIn

Media Specifications
Core and Roll Specifications
Measurement Value
Core inside diameter, standard 38 to 40 mm (1.5 in)
Core inside diameter, with adapter 76.2 mm (3 in)
Core width must not protrude
outside the media
Maximum roll outside diameter 213 mm (8.38 in)
Minimum media width, standard 25 mm (1.00 in)
Minimum media width, fanfold guides 40 mm (1.57 in)
Minimum media width, non-adhesive strip 25.0 mm (1.00 in)
Maximum media width, non-adhesive strip 118 mm (4.65 in)
Minimum media width, self-adhesive strip, with liner 25.0 mm (1.00 in)
Maximum media width, self-adhesive strip, with liner 118 mm (4.65 in)
Minimum media width, self-adhesive strip, without 23.8 mm (0.94 in)
liner
Maximum media width, self-adhesive strip, without 116.4 mm (4.58 in)
liner
Non-Adhesive Strip
Media Width (a)
Measurement Value
Maximum 118 mm (4.65 in)
Minimum 25.0 mm (1.00 in)
Media Type
Set media type to one of these values:
• Fingerprint:
• FIX LENGTH STRIP
• VAR LENGTH STRIP
• IPL: CONTINUOUS

• ESim: CONTINUOUS
a
NON-ADHESIVE
STRIP
Non-Adhesive Strip
Self-Adhesive Strip
Media Width Including Liner (a)
Measurement Value
Liner (b)
The liner must not extend more than a total of 1.6 mm (0.06 in)
outside the face material and should protrude equally on both sides.
Media Width Excluding Liner (c)

Measurement Value
Maximum 116.4 mm (4.58 in)

Media Type
• Fingerprint:
• FIX LENGTH STRIP
• VAR LENGTH STRIP
• IPL: CONTINUOUS
• ESim: CONTINUOUS
a
SELF-ADHESIVE
STRIP
b b
Self-Adhesive Strip

Self-Adhesive Labels
Media Width Including Liner (a)
Measurement Value
Liner (b)
The backing paper must not extend more than a total of 1.6 mm
(0.06 in) outside the labels and should protrude equally on both sides.
Label Width Excluding Liner (c)

Measurement Value
Label Length (d)

Measurement Fingerprint IPL ESim
8 dots/mm (203 dpi)
Maximum 1270 mm (50 in)* 600 mm (23 in) 600 mm (23 in)
Minimum 6.0 mm (0.2 in) 6.0 mm (0.2 in) 6.0 mm (0.2 in)
11.81 dots/mm (300 dpi)
Maximum 558.8 mm (22 in)* 406.4 mm (16 in) 406.4 mm (16 in)
* The print length is limited by memory constraints
Label Gap (e)

Measurement Value
Recommended 3.0 mm (0.12 in)

The Label Stop Sensor (LSS) must be able to detect the extreme front
edges of the labels. You can move the sensor 0 to 57 mm (0 to 2.24 in)
fromt he inner edge of the media.
a
cc
SELF-ADHESIVE
STRIP
d
SELF-ADHESIVE
LABELS
b b
Feed direction
Self-Adhesive Labels
Media Type
• Fingerprint: LABEL (w GAPS)
• IPL: GAP
• ESim: GAP/NOTCH

Tickets With Gaps (Gap Stock)

Media Width (a)
Measurement Value
Copy Length (b)

8 dots/mm (203 dpi)
11.81 dots/mm (300 dpi)
LSS Detection Position (c)

Variable from 0 to 57 mm (0 to 2.24 in).
Detection Slit Length (d)
The length of the detection slit (excluding corner radii) must be a
minimum of 2.5 mm (0.10 in) on either side of the LSS detection
position (c).
Detection Slit Height (e)

Measurement Value
Recommended 3.0 mm (0.12 in)

Media Type
• Fingerprint: TICKET (w GAPS)
• IPL: MARK
• ESim: MARK
Note: Do not allow a perforation to break the edge of the media,
because the media may split and jam the printer.
b
c
e
d
TICKETS & TAGS
Feed direction
Tickets With Gaps (Gap Stock)

Tickets With Black Mark (Mark Stock)

Media Width (a)
Measurement Value
Copy Length (b)

8 dots/mm (203 dpi)
11.81 dots/mm (300 dpi)
LSS Detection Position (c)

Variable from 0 to 57 mm (0 to 2.24 in).
Black Mark Width (d)
The detectable width of the black mark should be at least 5.0 mm
(0.2 in) on either side of the LSS detection point.
Black Mark Length (e)

Measurement Value
Common 5.0 mm (0.2 in)
Black Mark Y-Position (f)

Intermec recommends that you place the black mark as close to the
front edge of the ticket as possible and use a negative Stop Adjust
value to control the media feed, so the tickets can be properly torn off.

Media Type
• Fingerprint: TICKET (w MARK)
• IPL: MARK
• ESim: MARK
Note: The black mark should be non-reflective carbon black on a
whitish background. Do not allow a perforation to break the edge of
the media, because the media may split and jam the printer.
Note: Try to avoid preprint that may interfere with the detection of
the black mark. However, if your are running Fingerprint, you can use
the command LBLCOND to temporarily disable the sensor for a
specified amount of media feed to avoid unintentional detection. For
help, see the Intermec Fingerprint Command Reference Manual.
c b
e
d f
TICKETS
WITH MARKS
Feed direction
Tickets With Black Mark (Mark Stock)

Accessories for the Printer

You can use these accessories (sold and ordered separately) with the
PD41 and PD42 printer. To order accessories, contact your local
Intermec sales representative.
Internal Rewinder
Use this accessory, which comes with a guide shaft, for peel-off (self-
strip) printing. You can also use the rewinder to roll up complete
batches of labels.
Paper Cutter
Use this accessory to cut off continuous paper-based stock or liner
between labels. You can collect the cut-off labels, tickets, or tags in an
optional tray.
If you are running Fingerprint or Direct Protocol, you can control the
paper cutter using the commands CUT, CUT ON, and CUT OFF. For
help, see the Intermec Fingerprint Command Reference Manual.
Real Time Clock

The Real Time Clock (RTC) automatically keeps track of the current
time. The RTC has its own backup battery backup that lasts for at
least 10 years.
Font Card
The font card is a CompactFlash memory card loaded with double-
byte font sets including Kanji, Korean, Simplified Chinese and
Traditional Chinese.
Parallel IEEE 1284 Interface Board

The parallel IEEE 1284 interface board supports Universal Plug and
Play (UPnP) and additional status reporting through IEEE 1284
nibble ID mode. You can use the parallel board with LabelShop or
InterDriver.
Wireless 802.11 Kit

The wireless 802.11 kit enables your printer to communicate
wirelessly with your network.


B
Default Settings
109
Appendix B — Default Settings
Default Configuration
Use this appendix to view the default settings on the printer. If you
need to restore factory defaults at any time, you can use PrintSet or
the printer home page to reset the printer.
To reset the printer to factory defaults using Printset
• Use the Factory Default Wizard in the Printer Tasks box.
To reset the printer to factory defaults using the home page
1 From the home page, click Printer > Web Shell.
2 Click Default Setup.
3 When prompted, click OK. The printer defaults are restored.
4 Reboot the printer.
The following tables list the default values of the configuration
commands supported on the PD41 and PD42 printers. If you restore
the printer to factory default settings, these are the values it uses.
The commands are grouped by function and reflect the organization
of the IPL and Fingerprint setup menus. For detailed information on
most of the commands, see the Intermec Fingerprint Command
Reference Manual or the IPL Command Reference Manual.
IPL Default Configuration

Ser-Com Parameters
Parameter Default Value
Baud rate 9600
Data bits 8
Parity None
Stop bits 1
Protocol XON/XOFF

COM Parameters
Interface USB Device
USB keyboard US
Network Parameters
IP selection DHCP+BOOTP
IP address N/A
Netmask N/A
Default router N/A
IPv6 selection Auto
IPv6 address N/A
Nameserver N/A
Nameserver6 N/A
DHCP response Broadcast
MAC address N/A
Network type Ethernet
Test/Service Parameters
Testprint N/A
Config
Test labels
Format
Page
UDC
Font
Data dump No
Memory reset All
LSS test LSS Auto
Cmd language N/A

Media Parameters
Media type Gap
Paper type DT (Direct Thermal)
LBL length dots 1200 dots
Testfeed mode Fast
Sensitivity 420
Darkness 0
LBL rest point 0
Form adj dots X +0
Form adj dots Y +0
Configuration Parameters
Emulation mode None
Print speed 5 in/sec
Cutter Not installed
Fingerprint Default Configuration

Ser-Com “uart1:” Parameters
Baud rate 9600
Character length 8
Parity None
Stop bits 1
Flow control
RTS/CTS Disable
ENQ/ACK Disable
XON/XOFF; data to host Disable
XON/XOFF; data from host Disable
New line CR/LF
Receive buffer 1024 bytes

Ser-Com “uart1:” Parameters (continued)

Transmit butter 1024 bytes
Net-Com “net1:” Parameters

New line CR/LF
COM Parameters
USB keyboard US
Network Parameters
IP address N/A
Netmask N/A
Default router N/A
IPv6 selection Auto
IPv6 address N/A
Nameserver N/A
Nameserver6 N/A
MAC address N/A

Emulation Parameters
Mode Disabled
Adjust
Base (mmX10) +88
Stop (mmX10) +55
Feedadjust Parameters
Startadjust 0
Stopadjust 0
Media Parameters
Xstart 0
Width 832 dots (203 dpi)
Length 1200 dots (203 dpi)
Media type Label (with gaps)
Paper type Thermal transfer
Contrastt +0%
Testfeed <no value>
Testfeed mode Fast
Len (slow mode) 0
Print Defs Parameters

Testprint N/A
Print speed 100 mm/sec
LSS test LSS Auto
Clip default Off
Cmd language N/A

ESim Default Configuration

Serial-Com Parameters
Baud rate 9600
Character length 8
Parity None
Stop bits 1
Host handshake XON/XOFF
Net-Com “net1:” Parameters

New line CR/LF
COM Parameters
USB keyboard US
Network Parameters
IP address N/A
Netmask N/A
Default router N/A
IPv6 selection Auto
IPv6 address N/A
Nameserver N/A
Nameserver6 N/A
MAC address N/A

Network Parameters (continued)

Feedadjust Parameters
Top form backup Enable
Tear bar offset 106
Media Parameters
Print method Thermal transfer
Density 10
Media type Continuous
Media size
Width: 832 (203 dpi)
Length: 1200 (203 dpi)
Point
Type: Global Ref (R)
X: 0
Y 0
Testfeed <no value>
Power up No motion
Head close No motion
Print Defs Parameters

Print speed 3
Print direction ZT
Sensor LTS disable
Cutter Off
Cut position 100
Comman language ESim

Print Defs Parameters (continued)

Testprint Hardware Info
Charset Paramters
Charset Bits
Date Time Paramters

Date Time
Hour: Current hour
Minute: Current minute
Seconds Current second
Year Current year
Month Current month
Day Current day


C
Fingerprint, IPL, and ESim Setup
Menus
The setup parameters of the printer control the way the printer
operates. This chapter provides an overview of the menu
structure you can use to configure setup parameters on the
PD42 printer. To change the setup parameters on the PD41, see
“Configuring the Printer” on page 40.
119
Appendix C — Fingerprint, IPL, and ESim Setup Menus
Fingerprint Setup Menus

Use this section to learn about the Fingerprint setup menus and
options.
Fingerprint Ser-Com, UART1 Menu

SETUP:
SER-COM, UART1
SER-COM, UART1: SER-COM, UART1: SER-COM, UART1: SER-COM, UART1: SER-COM, UART1:
BAUDRATE CHAR LENGTH PARITY STOP BITS FLOWCONTROL
BAUDRATE; CHAR LENGTH PARITY: STOP BITS: FLOW CONTROL: FLOW CONTROL:
9600
BAUDRATE; 8 CHAR LENGTH NONE
PARITY: 1 STOP BITS: RTS/CTS ENQ/ACK
19200
BAUDRATE; 7 EVEN
PARITY: 2
38400
BAUDRATE; ODD
PARITY:
57600
BAUDRATE; Scroll forward RTS/CTS: ENQ-ACK:
MARK
PARITY: Scroll back
115200
BAUDRATE; SPACE DISABLE
ENQ/ACK: DISABLE
ENQ/ACK:
300
BAUDRATE; ENABLE ENABLE
600
BAUDRATE; Scroll forward
Scroll forward Scroll forward
1200
BAUDRATE; Scroll back
2400
BAUDRATE; Scroll back Scroll back
4800
Scroll forward
Scroll back
SER-COM, UART1: SER-COM, UART1: SER-COM, UART1:

NEW LINE REC BUF TRANS BUF
FLOW CONTROL: NEW LINE: REC BUF: TRANS BUF:

XON/XOFF CR/LF
NEW LINE: [1024]: [1024]:
LFNEW LINE:
CR
XON/XOFF: XON/XOFF:
DATA TO HOST DATA FROM HOST Scroll forward
Scroll back
DATA TO HOST: DATA FROM HOST:
DISABLE
DATA TO HOST: DISABLE
DATA FROM HOST:
ENABLE ENABLE
Scroll forward Scroll forward
Scroll back Scroll back
Fingerprint Net-Com, NET1 Menu

SETUP:
NET-COM, NET1
NET-COM, NET1
NEW LINE
NEW LINE:
CR/LF
BAUDRATE;
CRNEW LINE:
LF

Fingerprint Com Menu

SETUP:
COM
COM: COM:
INTERFACE USB KEYBOARD
INTERFACE: USB KEYBOARD:

USB DEVICE
BAUDRATE; USUSB KEYBOARD:
IEEE 1284 SWEDISH
USB KEYBOARD:
FRENCH
USB KEYBOARD:
GERMAN
Scroll forward
Scroll back
Fingerprint Network Menu
NETWORK: NETWORK:
IPV6 SELECTION IPV6 ADDRESS
IPV6 SELECTION: IPV6 ADDRESS:

AUTO FE80::210:40FF:F
AUTO & DHCP
MANUAL
NETWORK: NETWORK: NETWORK:

NAME SERVER 6 DHCP RESPONSE NETWORK TYPE
NAME SERVER 6: DHCP RESPONSE: NETWORK TYPE:

FD::1 BROADCAST ETHERNET
UNICAST WIRELESS 802.11
Fingerprint Emulation Menu

SETUP:
EMULATION
EMULATION: EMULATION:
MODE ADJUST
MODE: ADJUST:
DISABLED
BAUDRATE; BASE (mmX10)
ADJUST:
E4 STOP (mmX10)

Fingerprint Feedadjust Menu

SETUP:
FEEDADJ
FEEDADJ: FEEDADJ:
STARTADJ STOPADJ
STARTADJ: STOPADJ:
[0]: [0]:
Fingerprint Media Menu

SETUP:
MEDIA
MEDIA: MEDIA:
MEDIA SIZE MEDIA TYPE
MEDIA SIZE: MEDIA SIZE: MEDIA SIZE: MEDIA TYPE:

XSTART WIDTH LENGTH LABEL
MEDIA(wTYPE:
GAPS)
TICKET (w MARK)
MEDIA TYPE:
TICKET (w GAPS)
MEDIA TYPE:
XSTART: WIDTH: LENGTH: FIX LENGTH
MEDIA TYPE:STRIP
[0]: [832]: [1243]: VAR LENGTH STRIP
Scroll forward
Scroll back
MEDIA:
PAPER TYPE
PAPER TYPE: PAPER TYPE:

TRANSFER DIRECT THERMAL
TRANSFER: TRANSFER: TRANSFER: DIRECT THERMAL: DIRECT THERMAL:

RIBBON CONSTANT RIBBON FACTOR LABEL OFFSET LABEL CONSTANT LABEL FACTOR
RIBBON CONSTANT: RIBBON FACTOR: LABEL OFFSET: LABEL CONSTANT LABEL FACTOR:
[90]: [25]: [0]: [85]: [40]:
MEDIA: MEDIA: MEDIA: MEDIA:

CONTRAST TESTFEED TESTFEED MODE LEN (SLOW MODE)
TESTFEED: TESTFEED MODE: LEN (SLOW MODE):

[26 28 0 10] FAST
TESTFEED MODE: [0]:
Press <Enter> to per- SLOW
CONTRAST: form a testfeed. Scroll forward
+0%
CONTRAST: Values are read-only. Scroll back
+2%
CONTRAST:
+4%
CONTRAST:
+6%
CONTRAST:
+8%
CONTRAST:
+10%
CONTRAST:
-10%
CONTRAST:
-8%
CONTRAST:
-6%
CONTRAST:
-4%
CONTRAST:
-2%
Scroll forward
Scroll back

Fingerprint Print Defs Menu

SETUP:
PRINT DEFS
PRINT DEFS: PRINT DEFS: PRINT DEFS: PRINT DEFS: PRINT DEFS:
CMD Language CLIP DEFAULT TESTPRINT PRINT SPEED LSS TEST
CMD Language: CLIP DEFAULT: TESTPRINT: PRINT SPEED: LSS TEST: LSS TEST:
Fingerprint
CLIP DEFAULT: OFF
CLIP DEFAULT: DIAMONDS
TESTPRINT: [100]: LSS AUTO LSS MANUAL
Direct Protocol
TESTPRINT: ON CHESS
TESTPRINT:
IPL
TESTPRINT: BAR CODES #1
TESTPRINT: LSS AUTO: LSS [G: 2]D: 6
ESIM
TESTPRINT: BAR CODES #2
TESTPRINT:
ZSIM
TESTPRINT: SETUP INFO
TESTPRINT:
DSIM HARDWARE
TESTPRINT:INFO Only displayed if an Toggle between
NETWORK INFO optional EasyLAN board gain (G) and drive
is installed. (D)
Scroll forward
Scroll back Decrease/increase
<Enter> to print value inside
<?> for error info brackets
IPL Setup Menus

Use this section to learn about the IPL setup menus and options.
IPL Ser-Com Menu

SETUP:
SER-COM
SER-COM: SER-COM: SER-COM: SER-COM: SER-COM:

BAUDRATE DATA BITS PARITY STOP BITS PROTOCOL
BAUDRATE; DATA BITS: PARITY: STOP BITS: PROTOCOL:

9600
PARITY: 1 STOP BITS: XON XOFF
PROTOCOL:
19200
BAUDRATE; 7 EVEN
PARITY: 2 XON/XOFF+STATUS
PROTOCOL:
38400
BAUDRATE; ODD
PARITY: STANDARD
57600
SPACE Scroll back Scroll forward
115200
BAUDRATE;
1200
BAUDRATE; Scroll forward Scroll back
2400
4800
Scroll forward
Scroll back
IPL COM Menu

SETUP:
COM
COM: COM:

USB DEVICE
IEEE 1284 SWEDISH
USB KEYBOARD:
FRENCH
USB KEYBOARD:
GERMAN
USB KEYBOARD:
USER DEFINED
Scroll forward
Scroll back

IPL Network Menu
NETWORK: NETWORK:

AUTO & DHCP
MANUAL


IPL Test/Service Menu

SETUP:
TEST/SERVICE
TEST/SERVICE:
TESTPRINT
TESTPRINT: TESTPRINT: TESTPRINT: TESTPRINT:

CONFIG TEST LABELS FORMAT PAGE
CONFIG: TEST LABELS: FORMAT: PAGE:

SW
CONFIG: PITCH
TEST LABELS: ALL ALL
HW
CONFIG: PRINT QUALITY
NETWORK
Scroll forward ALL: ALL:
Scroll forward Scroll back PRINT FORMATS PRINT PAGES
Scroll back
TESTPRINT: TESTPRINT:
UDC FONT
UDC: FONT:
ALL ALL
ALL: ALL:
PRINT UDCs PRINT UDFs
TEST/SERVICE: TEST/SERVICE: TEST/SERVICE: TEST/SERVICE:

DATA DUMP MEMORY RESET LSS TEST CMD LANGUAGE
DATA DUMP: MEMORY RESET: LSS TEST: CMD LANGUAGE:

NO
CONFIG: ALL
CONFIG: LSS AUTO IPL
CMD LANGUAGE:
YES CONFIGURATION ESIM
CMD LANGUAGE:
Scroll forward Scroll forward ZSIM
CMD LANGUAGE:
LSS AUTO: DSIM
Scroll back Scroll back CMD LANGUAGE:
FINGERPRINT
CMD LANGUAGE:
DIRECT PROTOCOL

IPL Media Menu

SETUP:
MEDIA
MEDIA : MEDIA : MEDIA : MEDIA : MEDIA :

MEDIA TYPE PAPER TYPE TESTFEED MODE LBL LENGTH DOTS SENSITIVITY
MEDIA TYPE: PAPER TYPE: TESTFEED MODE: LBL LENGTH DOTS: SENSITIVITY:
GAP
CONFIG: DT
CONFIG: FAST
TESTFEED MODE: 1200 420
MARK
CONFIG: TTR SLOW 100/200/400/800/ 120/130/140/160/170/
CONTINUOUS Scroll forward Scroll forward 1200/1600/2000/ 180/222/226/236/238/
Scroll forward Scroll back Scroll back 2500/3000/3600/ 366/369/420/440/450/
Scroll back 4200/4800 460/470/480/513/527/
533/563/565/567/623/
Scroll forward 627/633/647/673/677/
Scroll back 687/720/854/864
Scroll forward
Scroll back
MEDIA : MEDIA : MEDIA : MEDIA :

DARKNESS LBL REST POINT FORM ADJ DOTS X FORM ADJ DOTS Y
DARKNESS: LBL REST POINT: FORM ADJ DOTS X: FORM ADJ DOTS Y:
0 0 0 0
0/1/2/3/4/5/6/7/8/ 0/2/4/6/8/10/15/20/25/ 0/2/4/6/8/10/15/20/25/ 0/2/4/6/8/10/15/20/25/
9/10/-10/-9/-8/-7/ 30/-30/-25/-20/-15/-10/ 30/-30/-25/-20/-15/-10/ 30/-30/-25/-20/-15/-10/
-6/-5/-4/-3/-2/-1 -8/-6/-4/-2 -8/-6/-4/-2 -8/-6/-4/-2
Scroll forward Scroll forward Scroll forward
Scroll forward Scroll back Scroll back Scroll back
Scroll back
IPL Configuration Menu

SETUP:
CONFIGURATION
CONFIGURATION: CONFIGURATION: CONFIGURATION: CONFIGURATION:

PWRUP EMULATION PWRUP EMULATION PRINT SPEED CUTTER
PWRUP EMULATION: PWRUP EMULATION: PRINT SPEED: CUTTER:

EMULATION MODE LEGACY MODE 2PRINT
IN/SECSPEED: NOT INSTALLED
CONFIG:
3 PRINT
IN/SECSPEED: ENABLE
CONFIG:
4 PRINT
IN/SECSPPED: DISABLE
EMULATION MODE: LEGACY MODE: 5 PRINT
IN/SECSPPED: Scroll forward
NONE
EMULATION MODE: DISABLE
EMULATION MODE: 6 IN/SEC
5MIL ENABLE Scroll back
EMULATION MODE:
86XX-10MIL Scroll forward
EMULATION MODE: Scroll forward
86XX-15MIL Scroll back
Scroll back
Scroll forward
Scroll back

ESim Setup Menus

Use this section to learn about the ESim setup menus and options.
ESim Serial-Com Menu

SETUP:
SERIAL-COM
SERIAL-COM: SERIAL-COM: SERIAL-COM: SERIAL-COM: SERIAL-COM:

BAUDRATE DATA BITS PARITY STOP BITS HOST HANDSHAKE
BAUDRATE; DATA BITS: PARITY: STOP BITS: HOST HANDSHAKE:

9600
PARITY: 1 STOP BITS: XON XOFF
PROTOCOL:
19200
BAUDRATE; 7 EVEN
PARITY: 2 NONE
38400
BAUDRATE; ODD Scroll forward
57600
115200
BAUDRATE; Scroll forward Scroll back Scroll back
1200
2400
BAUDRATE;
4800
Scroll forward
Scroll back
ESim Net-Com, NET1 Menu

SETUP:
NET-COM, NET1
NET-COM, NET1
NEW LINE
NEW LINE:
CR/LF
BAUDRATE;
CRNEW LINE:
LF
ESim Com Menu

SETUP:
COM
COM: COM:

USB DEVICE
IEEE 1284 SWEDISH
USB KEYBOARD:
FRENCH
USB KEYBOARD:
GERMAN
USB KEYBOARD:
USER DEFINED
Scroll forward
Scroll back

ESim Network Menu
NETWORK: NETWORK:

AUTO & DHCP
MANUAL


ESim Feedadjust Menu

SETUP:
FEEDADJ
FEEDADJ: FEEDADJ:
TOP FORM BACKUP TEAR BAR OFFSET
TOP FORM BACKUP: TEAR BAR OFFSET:

ENABLE
TOP FORM BACKUP: 106
DISABLE

ESim Media Menu

SETUP:
MEDIA
MEDIA : MEDIA : MEDIA : MEDIA:

PRINT METHOD DENSITY MEDIA TYPE MEDIA SIZE
PRINT METHOD: DENSITY: MEDIA TYPE: MEDIA SIZE: MEDIA SIZE:

THERMAL
CONFIG: TRANSFER 10 CONTINUOUS
TESTFEED MODE: WIDTH LENGTH
DIRECT THERMAL GAP/NOTCH
TESTFEED MODE:
Scroll forward MARK
WIDTH: LENGTH:
Scroll back Scroll forward 832 1200
Scroll back
MEDIA : MEDIA : MEDIA : MEDIA :

POINT TESTFEED POWER UP HEAD CLOSE
POINT: POINT: POINT: TESTFEED: POWER UP: HEAD CLOSE:

TYPE X Y [223 225 23] NOPOWER
MOTION
UP: NOPOWER
MOTION
UP:
FEED
POWER UP: FEED
POWER UP:
CALIBRATION CALIBRATION
TYPE: X: Y:
Global
TYPE: Ref(R) 0 0 Scroll forward Scroll forward
Relative Ref(R) Scroll back Scroll back
Scroll forward
Scroll back
ESim Print Defs Menu

SETUP:
PRINT DEFS
PRINT DEFS: PRINT DEFS: PRINT DEFS: PRINT DEFS: PRINT DEFS:
PRINT SPEED PRINT DIRECTION SENSOR CUTTER CUT POSITION
PRINT SPEED: PRINT DIRECTION: SENSOR: CUTTER: CUT POSITION:

3 ZTCLIP DEFAULT: LTS OFF 100
ZB BATCH/1/2/3/4/5/6/
LTS: 7/8/9/10/20/30/40/
LTS:
DISABLE 50/100/200/255
ENABLE
PRINT DEFS: PRINT DEFS:

CMD Language TESTPRINT
CMD Language: TESTPRINT:

ESIM
CLIP DEFAULT: HARDWARE INFO
TESTPRINT:
ZSIM
TESTPRINT: NETWORK INFO#2
BAR CODES
DSIM
TESTPRINT: ESIM TEST LABEL
TESTPRINT:
FINGERPRINT
TESTPRINT: DIAMONDS
TESTPRINT:
IPL CHESS
TESTPRINT:
PICKET BARCODE
TESTPRINT:
LADDER BARCODE
TESTPRINT:
SETUP INFO
Scroll forward
Scroll back
<Enter> to print

ESim Charset Menu

SETUP:
CHARSET
CHARSET:
BITS
TOP FORM BACKUP:
CODE PAGE
ESim Date Time Menu

SETUP:
DATE TIME
DATE TIME: DATE TIME: DATE TIME: DATE TIME: DATE TIME: DATE TIME:
HOUR MINUTE SECONDS YEAR MONTH DAY
HOUR: MINUTE: SECONDS: YEAR: MONTH: HOUR:

8 12 45 2009 AUG 27


D
Advanced Configuration
This appendix contains information on the printer file system

and how to modify the appearance of the printer web page.
131
Appendix D — Advanced Configuration
Printer File System (Fingerprint)

As you access the printer for communications, you will encounter
different parts of the printer file system. The following sections
contain a device tree structure and brief descriptions of the different
devices and directories of the file system.
Device Tree Structure

This illustration shows the device tree structure of the printer.
/ (root)
c
ADMIN
boot
card1
dev
pffs
rom
images
secure
tmp
Devices and Directories

The file system of the printer is case-sensitive. This fact is important
because filenames in Fingerprint commands are translated into
capital letters by default. Directories or files with lowercase names will
be inaccessible for Fingerprint commands and programs.
Depending on how you choose to navigate the file system on the
printer, you will need to use different commands.

• If you are accessing the printer through an FTP client or a web

browser, you can easily navigate through the different devices and
directories. Lowercase letters are not an issue for FTP or a web
browser.
• If you are accessing the printer through raw TCP (“net1:”), you use
Fingerprint to communicate with the printer. Since Fingerprint
commands are translated into uppercase letters, you are restricted
from accessing devices and directories with lowercase names. For
more information on using Fingerprint, refer to the Fingerprint
Command Reference Manual.
/(root)
The root node is write protected to preserve the device and file
structure of the printer.
/c (or c:)
/c or c: is the user file system. You can create directories here to store
files such as programs, fonts, and images.
/c/ADMIN (or c:ADMIN)

This directory is only accessible for the admin user. It contains start
order, Fingerprint restrictions, and other configuration parameters
only configurable for an admin.
/c/boot (or c:boot)

This directory contains the firmware, password file, and other system
information.
/card1 (or card1:)

This directory is the Compact Flash file system used to store large
fonts, images and so on. You can also use this device to upgrade the
firmware of the printer.
/dev
This directory is where devices used for input/output, such as uart1,
Flash, net1, parallel IEEE 1284, and so on are located.
/pffs (or pffs:)

The power fail file system is used to store files that need to be saved at
power down. Files stored on this unit cannot exceed the size of 256
bytes each, and the total size of the “pffs” unit is 32 KB.

/rom (or rom:)

This device is used to store a collection of files that are available as
default in the printer, for example the default web pages, fonts, and
images.
/rom/images (or rom:images)

This directory is used to store images used for the default web pages.
/rom/secure (or rom:secure)

This directory is used to store the password protected web pages.
/tmp (or tmp:)

This is the printer’s temporary read/write memory. It will lose its
content when the power is turned off or at a power failure. Do not use
“tmp:” to store valuable data. One advantage of using “tmp:” instead
of “/c” to temporarily store data is that data can be written to SDRAM
faster than to the flash memory.
Customing the Printer Home Page

The easiest way to modify the appearance of the printer web page is to
create an HTML file called “INDEX.HTM” on the device “/c” with
custom designed logo and colors. From this file it is quite easy to link
to the configuration pages of the printer. The web server generates
these web pages with dynamic information on the fly. This process
makes the real-time generated pages of the printer appear in the
Intermec style. The colors and logo of the customer will be ignored.
Web Style Guide Files

The printer network cards are prepared for customization of the
default web pages in a more permanent way by changing the
configuration of the engine that generates the pages. While
generating the pages, the web server accesses configuration
parameters, like the background color, the name of logos to display
on the page and generates the HTML code. Default configuration of
these parameters makes the printer’s web page appear in the Intermec
style, with corporate colors and logos. When changing the
parameters, the web pages are permanently customized.

Customization of these parameters has to be done in specific files

called “Web Style Guide Files”, assigning user-defined values to several
support environment variables.
Web style guide files contain parameters to set web page content and
layout. These files can be stored either on /c or pffs:.
In the file system, /c has priority over pffs:, which implies that if there
is a web style guide on /c (for example /c/webstyleguide.0), the printer
will not look for pffs:webstyleguide.1. We suggest that web style
guides are stored on pffs: to minimize the risk that they are
accidentally removed.
Content of a Web Style Guide File

A Web Style Guide file has to contain a set of mandatory environment
variables and it can also contain optional variables. All variables have
to be lowercase, followed by a “=” sign and a consistent value. There is
no specific order of the variables.
Required Environment Variables

Use the reference table below to understand all of the required
environment variables.
Understanding Required Environment Variables

Variable Description
bgco Background color, BGCOLOR attribute of BODY tag.
coli Copyright link, link to html file showing Copyright notes.
cona Company name.
loat Logotype attributes, contains all attributes for the IMG-tag to
replace the Intermec logo.
trna Trade name.
Optional Environment Variables

The optional environment variables are used to specify extra
parameters; for instance, these variables permit to change the printer’s
model name. The web server only recognizes the following model
names:
• PD41

• PD42
The web server checks the available hardware and then displays the
correct model name in the web page. If the page has to show a
different name of the printer, the web style guide file has to contain
the optional variable printer=your name.
Optional Variables Reference Table

Variable Description Comments
alco Active link color, ALINK attribute of
BODY tag.
BGLI Background image link, BACKGROUND
attribute of BODY tag.
heon Help on, enables a help link on the page. If this parameter is in
the webstyle guide
file, the variables
“heli” and “hena”
must have a value.
heli Help link, link associated to the Help tag.
hena Help link name, the label to be shown on
the web page.
lico Link color, LINK attribute of BODY tag.
suon Support link on, enables a support link on If this parameter is in
the page. the webstyle guide
file, then the
variables “suli” and
“suna” must have a
value.
suli Support link, this is the link associated
withe the support tag.
suna Support link name, this is the label to be
shown on the web page.
teco Text color, TEXT attribute of the BODY
tag.
vlco Visited link color.

x-www-url-Encoding Syntax Rules

The value given to environment variables has to be specified
respecting the x-www-url-encoding syntax rules. According to the
syntax rules, characters can be inserted using the notation %<ASCII
Hex>. For example, space in the ASCII table has the Hex number 20 so
it corresponds to %20. For example, “Intermec Technologies
Corporation” corresponds to
“Intermec%20Technologies%20Corporation” (it can also be written
“Intermec+Technologies+Corporation”).
Colors are specified according to the RGB syntax: %23cdcdcd
corresponds to #cdcdcd.
Any quotation marks (%22) must be preceded by a back slash (\).
The file must contain only one line, where the different variables and
valuers are separated by ampersand (&) characters.
Memory and Storage

Web Style Guide files are designed to be placed on the printer’s pffs, as
mentioned. Due to the memory limits of the pffs the environment
variables have very short name (4 bytes), which may make them less
user friendly to use, but this allows more space to be used for the value
of the variable.
There is also a size limit per file that is set to 256 bytes. In case the
Web Style Guide File you want to create is bigger than 256 bytes, the
content has to be split in more than one file.
The parser daemon will start looking for the first Web Style Guide
File which has to be named “webstyleguide.0”, then it will try to read
the next file called “webstyleguide.1” and so on.
Creating a Web Style Guide File

You can create Web Style Guide Files with a standard text editor and
then transfer them to the printer. Follow these rules when creating a
Web Style Guide File:
• The name has to be lowercase.
• The first file has to have extension “.0”. The following files have to
have sequential extension number if one number is missing in the
sequence the parser will stop reading the files.

• The split point between one web style guide and the other cannot
be in the middle of a line. The last line of the file has to be
consistent in the syntax and the first line of the following web style
guide file has to be a new line.
• If variables are specified more than one time, the last value is the
one assumed.
Intermec recommends that you use the FTP server to transfer the
files.
Example (the default Web Style Guide):
bgco=%23ffffff&loat=src%3d\%22/rom/images/
itclogo1.gif\%22+align%3dbottom+alt%3d\%22Intermec_
Technologies_Corporation\ %22+border%3d0
&cona=Intermec+Technologies+Corporation&coli=copyrigh
t.htmf&suli=support.htmf&suna=Support&suon=t&trna=Eas
yCoder

I
Index
139
Index
Numerics page 43
802.11 ports and options 92
choosing as network type 58 setting up 802.11 radio 27
choosing network type from web setting up Ethernet 24
page 52 troubleshooting problems 72
security, setting from web page configuration
53 advanced 131
wireless kit accessory 107 menu, IPL 125
802.11 radio communications, settings, changing 40
setting up 27 contact Product Support 66
802.1x core and roll, media specifications
configuring from web page 54 98
web page setting descriptions 55 creating labels 20
cutter
A not found, error message 68
accessories, printer 107 not responding, error message
advanced configuration 131 69
alerts troubleshooting 70
configuring from web page 45
web page setting descriptions 46 D
authentication modes, supported Date Time menu, ESim 129
27 default configuration
Automatic Provision (PAC), ESim 115
turning on or off 55 Fingerprint 112
Avalanche IPL 110
configuring from web page 52 default configuration settings 110
web page setting descriptions 53 default serial port settings 23
default settings
B viewing and changing with web
back view of printer 3 page 44
balance, adjusting printhead 79 device tree structure 132
bar code scanner, connecting to DHCP, default setting 24
printer 37 directories, printer 132
batch takeup, loading media 13 dot line, adjusting printhead 82
black mark sensor, adjusting 85 DSim, language description 4
Dump mode
C accessing from PD42 Setup
Charset menu, ESim 129 menu 73
cleaning accessing through Test mode or
media compartment 89 Extended Test mode 73
printhead 89 entering in Extended Testmode
clearing media jams 78 76
Com menu entering through Test mode and
ESim 126 Extended Testmode 74
Fingerprint 121 using Line Analyzer 72
Com menu, IPL 123
command language E
changing from web page 44 EAP Type, choosing 802.1x with
selecting 3 web page 55
communication settings, Emulation menu, Fingerprint 121
configuring 43 enter Dump mode 74
communications

Index
Error LED language description 4

illustration and description 6 Line Analyzer program 72
Error LED, troubleshooting 69 Media menu 122
error message, understanding Net-Com, NET1 menu 120
PD42 67 Network menu 121
ESim PD42 Setup menu illustration
Charset menu 129 41
Com menu 126 Print Defs menu 123
Date Time menu 129 Ser-Com, UART1 menu 120
default configuration 115 using commands to upgrade
Feedadjust menu 127 firmware 61
language description 4 using to configure network type
Media menu 128 59
Net-Com, NET1 menu 126 using to configure printer 57
Network menu 127 using to serially configure IP
PD42 Setup menu illustration settings 26
42 firmware
Print Defs menu 128 downloading updates 59
Serial-Com menu 126 upgrading 59
Ethernet upgrading with printer
choosing as network type 58 commands 61
choosing network type from web upgrading with PrintSet 60
page 52 upgrading with web page 61
interface description 96 font card accessory 107
LEDs, understanding 97 front panel, understanding 5
setting up communications 24 front view of printer 2
troubleshooting connection 69
Extended Testmode G
function descriptions 76 General network web page
using 75 configuring settings 47
Extended testmode understanding settings 47
using to troubleshoot 74 H
F home page
factory defaults customizing printer 134
resetting 110 illustration 25
restoring in Extended Testmode printer login and password 25
76 humidity specifications 92
settings 110 Hyperterminal
Feed,soft key 8 turning on typing with IPL 57
Feedadjust menu using to send configuration
ESim 127 commands 57
Fingerprint 122 using to set up wireless
field out of label, error message 68 communications 28
file system, Fingerprint printer 132 I
Fingerprint
Com menu 121 IEEE 1284
configuring wireless security 32 interface board accessory 107
default configuration 112 interface, pins and descriptions
Emulation menu 121 97
Feedadjust menu 122 IEEE 1284 port, using to connect
printer to PC 23

Index
Information mode changing layout 37

soft key 8 configuring layout from web
using to find IP address 24 page 43
inner authentication, choosing connecting to the printer 36
802.1x with web page 55 Knowledge Central, web site 66
InterDriver software, how to
download 22 L
interface label
Ethernet 96 creating and printing 20
IEEE 1284 97 gap sensor, adjusting 85
serial 94 not found, error message 68
standard 94 not taken, error message 67
USB 95 printing test 19
USB host 96 stop sensor, adjusting 85
internal rewinder accessory 107 stop sensor, testing in Setup
IP address mode 86
configuring manually 25 LabelShop software, downloading
retrieving with DHCP 24 20
IP configuration error, error LCD screen, 240x160 pixel 92
message 68 LEDs
IP link error, error message 67 illustration 6
IP settings understanding 6
configuring serially using Line Analyzer, using Fingerprint 72
Fingerprint 26 loading
configuring serially using IPL 26 media 11
IPL peel-off printing 12
Com menu 123 self-strip printing 12
Configuration menu 125 tear-off printing 11
configuring wireless security 29 ribbon 16
default configuration 110 login name, home page 25
language description 4 LSS Auto, using to verify label stop
Media menu 125 sensor is working 86
Network menu 124 LSS too high, LSS too low, error
PD42 Setup menu illustration message 67
41 M
Ser-Com menu 123
Test/Service menu 124 mail settings, configuring from web
using commands to upgrade page 48
firmware 61 maintaining the printer 88
using to configure network type maintenance, error message 67
59 media
using to configure printer 57 clearing jams 78
using to serially configure IP compartment, cleaning 89
settings 26 feed direction, configuring 44
IPV4 settings, web page description loading 11
51 peel-off 12
IPV6 settings, web page self-strip 12
descriptions 51 menu, ESim 128
menu, Fingerprint 122
K menu, IPL 125
keyboard roll diameter, max and min 93
settings, configuring 43

Index
media (continued) PD41

specifications 98 back of printer 3
core and roll 98 front view 2
non-adhesive strip 98 selecting command language 4
self-adhesive labels 101 PD42
self-adhesive strip 99 back of printer 3
tickets with black mark 105 choosing network type from
tickets with gaps 103 screen 58
web page 43 configuring from screen 40
width, max and min 93 error messages, understanding
memory and storage, web style 67
guide 137 front view 3
memory, printer 92 screen and soft key illustration 7
microprocessor, ARM 9 92 screen, understanding 7
selecting command language 4
N setup menus 119
Net-Com, NET1 menu soft keys, using 7
ESim 126 startup screen 5
Fingerprint 120 testing label stop sensor in Setup
Network menu mode 86
ESim 127 peel-off media, loading 12
Fingerprint 121 physical specifications 92
IPL 124 poor printing, troubleshooting 71
network type Power LED
choosing Ethernet or wireless illustration and description 6
802.11 58 troubleshooting 69
choosing from PD42 screen 58 power specifications 92
choosing with printer press feed not done, error message
commands 58 67
configuring from web page 52 pressure, adjusting printhead 81
network, connecting your printer Print button
24 illustration 6
non-adhesive strip, media understanding 6
specifications 98 Print Defs menu
O ESim 128
Fingerprint 123
optional environment variables, print engine settings, configuring
web style guide 135 44
out of media, error message 68 print speed, configuring 44
P print test labels 74
paper cutter accessory 107 print width, max and min 93
parallel port printer home page
pins and descriptions 97 illustration 25
using to connect printer to PC using to configure printer 42
23 printer name, viewing 47
password printer states
changing with web page 47 icons active in each 10
home page 25 understanding 9
Pause, soft key 8 printers
accessories 107
adjusting 77

Index
printers (continued) width, max and min 93

configuring 40 wrinkling, preventing 77
configuring with PrintSet 56 RS-232
connecting to a PC 22 cable part number 23
connecting to your network 24 serial interface 94
directories, Fingerprint file
system 132 S
exterior, cleaning 90 scanner, connecting to printer 37
file system, Fingerprint 132 screen, using PD42 to configure
home page, login name and printer 40
password 25 security, configuring wireless 53
identifying parts 2 self-adhesive labels, media
learning about 2 specifications 101
maintaining 88 self-adhesive strip, media
memory 92 specifications 99
modifying web page 131 self-strip media, loading 12
problems and solutions 69 Ser-Com, UART1 menu,
specifications 92 Fingerprint 120
standard interfaces 94 serial cable 23
troubleshooting 66 serial communications,
printhead configuring from web page
adjusting 79 43
balance, adjusting 79 serial interface
cleaning 89 default settings 94
dot line, adjusting 82 illustration and pin descriptions
hot, error message 68 94
lifted, error message 67 serial port
pressure, adjusting 81 default communication settings
printing, test label 19 23
PrintSet using to connect printer to PC
using to configure printer 56 22
using to upgrade firmware 60 Serial-Com menu, ESim 126
problems, printer 69 Setup menu
Product Support, contacting 66 changing command language 5
ESim illustration 42
R Fingerprint illustration 41
Ready/Data LED 6 IPL illustration 41
Ready-to-Work LED 7 setup menus
real time clock (RTC) accessory 107 ESim 126
required environment variables, Fingerprint 120
web style guide 135 IPL 123
resetting printer to factory defaults Setup mode
110 entering 40
restore factory default settings 76 soft key 8
ribbon using to access Dump mode 73
determining ink in or out 17 skipping labels, troubleshooting 70
empty, error message 68 slow testfeed, performing 76
loading thermal transfer 16 SmartSystems
roll diameter, max and min 93 configuring with web page 56
shield, adjusting 78 Foundation, using to configure
tension, adjusting 77 printer 57

Index
U
SNMP uart1, serial port 22
configuring with web page 49 updates, downloading firmware 59
setting descriptions 50 upgrading firmware 59
soft keys URL encoding syntax rules, web
understanding 8 style guide 137
using PD42 7 USB
specifications host interface, pins and
humidity 92 descriptions 96
media 98 hub, connecting to printer 37
physical 92 interface description 95
power 92 USB device port, using to connect
printer 92 printer to PC 22
temperature 92 USB host port
SSID 53 connecting a USB hub 37
startup screen, PD42 printer 5 connecting bar code scanner 37
style guide connecting keyboard 36
content of web 135 connecting peripherals 35
creating web 137 USB mass storage device
memory and storage 137 using with printer 36
optional environment variables
135 W
required environment variables Wavelink Avalanche, configuring
135 from web page 52
URL encoding syntax rules 137 web page
web pages 134 customizing the home page 134
modifying printer 131
T style guide files 134
TCP/IP using to configure printer 42
configuring with web page 50 using to upgrade firmware 61
setting descriptions 51 web pages
tear-off printing, loading media 11 creating a web style guide 137
temperature specifications 92 style guide content 135
test labels Web Shell
printing 19 setting descriptions 45
printing from web page 44 settings, configuring 44
Test/Service menu, IPL 124 web style guide files 134
Testfeed WEP
soft key 8 configuring with Fingerprint 33
testfeed configuring with IPL 30
not done, error message 68 keys 53
Testmode, using to troubleshoot web page setting and description
74 53
thermal transfer ribbon, loading 16 wireless 802.11 kit accessory 107
tickets with black mark, media wireless LAN, configuring from
specifications 105 web page 53
tickets with gaps, media wireless security
specifications 103 configuring from web page 53
troubleshooting configuring with Fingerprint 32
communication problems 72 configuring with IPL 29
printer 66

Index
WPA 54
configuring with Fingerprint 34
configuring with IPL 31
WPA2
WPA2-PSK
WPA-PSK 54
Z
ZSim, language description 4

Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
© 2014 Intermec Technologies
Corporation. All rights reserved.
PD41 and PD42 Commercial Printer User’s Manual
*935-032-003*
P/N 935-032-003

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PD41 | PD42

ii PD41 and PD42 Commercial Printer User’s Manual

PD41 and PD42 Commercial Printer User’s Manual iii

1 Using the Printer ........................................................ 1

Learning About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Loading Thermal Transfer Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating and Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2 Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

PD41 and PD42 Commercial Printer User’s Manual v

Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3 Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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4 Troubleshooting and Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . 65

Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adjusting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Accessories for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

PD41 and PD42 Commercial Printer User’s Manual vii

B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

C Fingerprint, IPL, and ESim Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

IPL Setup Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

ESim Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

viii PD41 and PD42 Commercial Printer User’s Manual

D Advanced Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Customing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

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x PD41 and PD42 Commercial Printer User’s Manual

Before You Begin

A caution alerts you to an operating procedure, practice,

Note: Notes either provide extra information about a topic or contain

Global Services and Support

PD41 and PD42 Commercial Printer User’s Manual xi

Who Should Read This Manual

xii PD41 and PD42 Commercial Printer User’s Manual

PD41 and PD42 Commercial Printer User’s Manual xiii

xiv PD41 and PD42 Commercial Printer User’s Manual

In this chapter, you will find these sections:

Learning About the Printers

Identifying the Parts of the Printer

Control LEDs (4)

Front View of the PD41 Printer

2 PD41 and PD42 Commercial Printer User’s Manual

Soft keys (5)

Control LEDs (4)

Front View of the PD42 Printer

USB host port

RS-232 serial port

IEEE 1284 parallel port

Power On/Off switch