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    Final CV Reshma

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    Reshma Ramachandran
    This resume summarizes Reshma Ramachandran's objective of building a career in a hi-tech environment where she can explore her potential and contribute to the organization's growth. She has experience and interests in HR & Admin, customer service, and quality management. Her educational qualifications include an Executive Post Graduate Diploma in Business Management and a Bachelor of Business Administration. She has over 5 years of work experience in HR, administration, and customer service roles for various companies in Oman.

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    Final CV Reshma

    Uploaded by

    Reshma Ramachandran
    130 views6 pages
    This resume summarizes Reshma Ramachandran's objective of building a career in a hi-tech environment where she can explore her potential and contribute to the organization's growth. She has experience and interests in HR & Admin, customer service, and quality management. Her educational qualifications include an Executive Post Graduate Diploma in Business Management and a Bachelor of Business Administration. She has over 5 years of work experience in HR, administration, and customer service roles for various companies in Oman.

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    Final Cv Reshma

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    This resume summarizes Reshma Ramachandran's objective of building a career in a hi-tech environment where she can explore her potential and contribute to the organization's growth. She has experience and interests in HR & Admin, customer service, and quality management. Her educational qualifications include an Executive Post Graduate Diploma in Business Management and a Bachelor of Business Administration. She has over 5 years of work experience in HR, administration, and customer service roles for various companies in Oman.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    130 views6 pages

    Final CV Reshma

    Uploaded by

    Reshma Ramachandran
    This resume summarizes Reshma Ramachandran's objective of building a career in a hi-tech environment where she can explore her potential and contribute to the organization's growth. She has experience and interests in HR & Admin, customer service, and quality management. Her educational qualifications include an Executive Post Graduate Diploma in Business Management and a Bachelor of Business Administration. She has over 5 years of work experience in HR, administration, and customer service roles for various companies in Oman.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 6

    CurriculumVitae

    Reshma Ramachandran
    Objective
    Intend to build a career with leading corporate of hi-tech environment
    with committed & dedicated people that constantly challenges and
    empowers my knowledge. I believe this will help me to explore myself and
    Email:
    [email protected] realize my potential in the corresponding field. At the same time use my
    Contact Number: 00968-98355826 experience, communication and personal skills to form a cohesive part of a

    Personal Data: team for the growth of the organization.

    Date of birth :13-01-1993

    Sex :Female
    Expertise and Interests
    Nationality : Indian I have an urge to put forward my attention towards HR & Admin, Customer

    Father’s Name: Ramachandran Service and Quality Management with all my dedicated efforts.

    Religion : Hindu

    Passport details:
    Educational Qualification
    Passport No : J5562625 ● Executive Post Graduate Diploma In Business

    Visa: Employment Visa Management (ExPGDBM) (2016-2018) (Symbiosis Pune


    (Khimji Institute)
    Languages known:

    English, Hindi, Malayalam ● Bachelor of Business Administration (BBA) (2011-2014)


    (Madras University (Polyglot Institute)
    Driving License:

    Valid Oman Driving License


    ● Higher Secondary School Certificate (2011) (CBSE Board,
    Issue Date: 30-09-2013 Oman)

    ● Secondary School Certificate (2009) (CBSE Board, Oman)


    Professional Skills:
    ● Excellent Communication Skills.
    ● Have complete grip over English and Hindi.
    ● Well versed in HR & Admin related functions.
    ● Can start and complete tasks to meet deadlines.
    ● Not a receptionist but can handle phone calls and enquiries efficiently.
    ● Excellent knowledge of Oman Labor laws and visa processing.
    ● Can work regardless time limits whenever needed.
    ● Operational knowledge of Microsoft Office (Word, Excel, PowerPoint, Access),
    HRMS.
    ● Ability to work under pressure.

    Employment History

    Horizon Fitness LLC


    HR Officer
    May 2017- May 2019
    Job Duties & Responsibilities

    ● Handling payroll.
    ● Joining formalities of new employee.
    ● Preparing job offer letters.
    ● Support company policies & procedures with effective skills.
    ● Keeping HR profile of employees organized in data-based system and physical
    record.
    ● Handling contract renewals & Non renewals of employees.
    ● Prepare overtime reports of workers.
    ● Supervision of staff discipline and compliance with the rules and policies of the
    company.
    ● Monitor daily attendance for all employees and help them to get leave and loan
    applications.
    ● Coordinate employee salary, leave salary and final settlement with accounts
    department.
    ● Conduct new employee induction program.
    ● Handling all the queries of employees related to attendance, leaves, transfer, etc
    ● Administration of all contract labor.
    ● Maintaining various reports with regards to daily operations of HR & Admin.
    ● Conducting exit interviews for employees and recording them accordingly.
    ● Assist in evaluation of staffs.
    ● Arranging CV’s and interviews.
    ● Issuing memos, letters and warnings.

    BPO Plus
    Tele-Call Representative
    Feb 2015 to August 2016
    Job Duties & Responsibilities:
    ⮚ Answer questions about products or the company

    ⮚ Ask questions to understand customer requirements and close sales

    ⮚ Enter and update customer information in the database

    ⮚ Take and process orders in an accurate manner

    ⮚ Handle grievances to preserve the company’s reputation

    ⮚ Go the “extra mile” to meet sales quota and facilitate future sales

    ⮚ Keep records of calls and sales and note useful information

    Polyglot Institute

    HR & Admin
    ⮚ Checking passport renewals and informing employees

    ⮚ Processing visa renewals

    ⮚ Keeping HR profile of employees organized in data-based system and physical


    record.
    ⮚ Applying for employment visas upon receiving clearances

    ⮚ Coordinate travel arrangements and the issuing of tickets as required.

    ⮚ Scheduling interviews for CEO

    ⮚ Hotel reservations & itineraries


    ⮚ Keeping HR profile of employees organized in data-based system and physical
    record

    ⮚ Handling employee queries related to visa, leave , ticket booking etc.

    Advance Business Services

    Admin Representative

    From Aug 2013 till July 2014

    Job Duties & Responsibilities:


    ⮚ Preparing LPO for clients

    ⮚ Passing transactions through Tally

    ⮚ Preparing quotations to produce to clients.

    Malabar Gold & Diamonds

    Tele-Call Representative
    From June 2011 to July 2012

    Job Duties & Responsibilities:


    ⮚ Answer questions about products or the company

    ⮚ Ask questions to understand customer requirements and close sales

    ⮚ Enter and update customer information in the database

    ⮚ Take and process orders in an accurate manner

    ⮚ Handle grievances to preserve the company’s reputation

    ⮚ Go the “extra mile” to meet sales quota and facilitate future sales

    ⮚ Keep records of calls and sales and note useful information.

    Declaration

    I hereby declare that the above said details are true to the best of my knowledge and
    belief.
    Date: (Reshma. R amachandran)

    Place: Muscat

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