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Salesforce Sample Resume Template

This document contains the resume of Karunagaran M, who has over 6 years of experience as an Application Engineer working with Salesforce.com. He has extensive expertise in customizing Salesforce CRM applications using Apex, Visualforce, and other technologies. His skills include developing applications, customizing fields and layouts, performing administration tasks, and migrating data. He aims to help organizations develop customized Salesforce solutions to meet their business needs.

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Girish
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503 views4 pages

Salesforce Sample Resume Template

This document contains the resume of Karunagaran M, who has over 6 years of experience as an Application Engineer working with Salesforce.com. He has extensive expertise in customizing Salesforce CRM applications using Apex, Visualforce, and other technologies. His skills include developing applications, customizing fields and layouts, performing administration tasks, and migrating data. He aims to help organizations develop customized Salesforce solutions to meet their business needs.

Uploaded by

Girish
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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KARUNAGARAN .

Mobile: +91- 9944958176


Email: [email protected]

Summary

 A highly motivated and committed Application Engineer with 6+ years of experience in


Salesforce.com
 Extensive domain knowledge and skill set to customize Salesforce CRM applications
 Strong knowledge in creating custom objects, controllers, workflows, Apex programming,
visual Force and Ajax UI in Salesforce.
 Good Knowledge on developing applications using APEX, Visual Force ,Trigger and SOQL
 Customize Salesforce.com fields, page layouts, record types, searching, list views, queues,
reports, dashboards, etc.
 Performing administration tasks such as creating accounts and profiles, defining fields,
maintaining drop-down list values, etc
 Data migration and updates through the tools provided by Data Loader
 Proficient in SDLC Process, Product development and Custom Application Development for
global users
 Analysis and Field Study of the Project
 Involved in Root Cause Analysis for the Bugs and Changes reported by QA &
Customer

Areas of Expertise
 Custom Application Development in Salesforce.com
 Product Customization
 Data Modeling

Technical Skills

Salesforce.com Tools & : Apex, VisualForce, Ajax, Controllers, Triggers, Force.com IDE
Technologies Approvals, Workflow, Sites, & Mailing Functions,
Data Loader,
Programming Languages : Java
Database : SQL
IDE Tools : Force.com IDE, Eclipse
Scripting Languages : Java script
Web Tools : HTML
Education

 BE– (78%) Computer Science Engineering– Anna University, Tamilnadu, India


 DECE– (79%) Electrical & Electronics Engineering–Dote, Tamilnadu, India
 HSC– (80%) Rama Krishna Matriculation School –State Board Tamilnadu, India
 SSLC– (83%) Govt higher Secondary School –State Board Tamilnadu, India

Work Experience

Organization : Cognizant Technology Services Pvt. Ltd., Chennai.


Designation : Associate - Projects
Period : October 2014 – Till Date

Organization : SRM Technologies Pvt Ltd., Chennai.


Designation : Programmer
Period : April 2011 – September 2014

Certifications

 SFDC DEV 401


 SFDC ADM 201
 N5 JLPT(Japanese language Proficiency)

Professional Experience

Agency Management

Projects works on
The objective of this project is used to maintain agency related process in insurance cycle.
This system will maintain all Agency team member list, plans, weekly. All agency information are updating
from legacy system thru informatica jobs.

Primary Responsibilities:
 Extending existing function to current business requirement.
 Apex Batch and trigger development

Go Remit using Sites

Projects works on
The Objective of this project is used to remit the amount overseas. Users can add beneficiary account either
through online or offline services. After the beneficiary account is added, users can request the amount based
on current Exchange rates. The Bank will collect all the requested remittance through Batch process and remit
the amount on daily basis. Users can subscribe for exchange rates information on daily basis through email
services.

Primary Responsibilities:
 Requirement Analysis, Design, Data Modeling and Development
 Detailed Design Documents Creation
 User Interface Development using Visual Force, Ajax, HTML and JavaScript
 Customize Salesforce.com fields, page layouts, record types, searching, list views and Reports
to drive key business decisions.

Environment:
Force.com IDE, VisualForce,, Apex classes, Custom Objects, Controllers

Rakuten Insurance

Projects works on

The objective of the Talk Script module is to guide the call operators with the Script to be used while talking to
the customers over telephone. The Call Operator can perform the Script search by entering the
required search criteria. The Script can be discussed with the Customer by asking the
necessary Questions which will be answered by the Customer. The Next Scripts will be
automatically displayed based on the Customer’s Response to the current Script.

Primary Responsibilities:
 Involved in writing Test Classes for those Developed functionalities. Implemented complex business logic
using Apex and Visual force.
 Developed Apex pages, Classes, Triggers, Custom settings and Email Services, Components

Bit Wallet

Projects works on

This is CRM project developed using Sales force automation. This project is a widely-implemented strategy
for managing a company’s interactions with merchants, prospects and sales. It involves using technology to
organize, automate, and synchronize business processes—principally sales activities, but also those for
Marketing, and Customer Service. The overall goals are to find, attract, and win new merchants, and retain
those the company already has, entice former merchants back into the fold, and reduce the costs of marketing
and merchant service.Edy provided by bit Wallet, Inc. in Japan is a prepaid rechargeable contactless Smart
Card, for which this project is developing. These cards can be used at participating stores, vending machines,
and websites, it works with yen only.

Primary Responsibilities:
 Requirement Analysis, Design and Development
 Worked on record types and approval process.
 Individual release from Sandbox to production
 Data migration using tools like Data Loader

Skill Mirror
Projects works on

This is CRM project is developed using Sales force Automation. This Project is for the Employees to enter their
Technical Skills and in which Level they are. There will be a Practice Team Leader for a particular Skill. The
Practice Team Leader will have Team Members based on that Skill. When the Employees assign a skill, they
will choose a Practice Team they want to be in. So they will become a Member of that Team. Each time a Skill is
Added or Removed from the Employee’s Profile, the Employee’s Practice Team Leader will get an Email
Notification. The Practice Team Leader and the Department Manager will evaluate the Employee based on
their Skills.

Primary Responsibilities:
 Requirement Analysis, Design and Development
 Custom objects design and creation, workflows and approvals using Force.com IDE

Place:
Date:

(KARUNAGARAN. M)

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