Syed Zeeshan Ahmed: Technical Skills

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SYED ZEESHAN AHMED

Mobile: +919769181653 E-Mail: [email protected]

Senior Technical Support Engineer with 6 years of IT experience

Technical Skills
• Fair experience in Application Migration and Support
• Automating various processes using Bash/Shell script
• Application testing on Staging Server and deploying on Production Server
• Experience on AWK,SED
• Experience with configuration deployment using Puppet
• Exposure to managing hosts on Nagios
• Experience with Apache Tomcat servers
• Good understanding of Maven and Build Life cycle
• Good understanding of SQL
• Exposure to Docker containers
• Fair understanding of AWS services as in EC2,VPC,S3,IAM,RDS
• Familiar with ticketing tools Salesforce,LANDesk,Service Now

Scripting : Bash/Shell scripting


Version Control : Subversion
Automation/Build : Docker, Puppet, Maven
App/Web Servers : Tomcat, Apache
Databases : Oracle, SQL Server, MySQL, PostgreSQL
Monitoring : Nagios
Platforms : Linux/UNIX, Windows

Education
Bachelor of Engineering (Information Science) from Visveswaraiah Technological University, Bangalore,
Karnataka with 67.88% marks in 2010

Certifications
AWS Solutions Architect - Associate
Red Hat Certified Engineer (RHCE)
ITIL Certified

Work Experience
Senior Technical Support Engineer
CitiusTech
Mumbai
September 2016 to Current

Environment:CentOS, RHEL
Role:
• Monitoring server performance using SAR,Top
• Used GNUPlot to create Visuals for application performance
• Writing Bash/Shell scripts to automate manual activities at times.
• Monitoring Tomcat/Apache servers
• Setting up Nagios monitoring for new hosts
• Using Puppet to make collective configuration changes on servers
• Working with EC2 instances to install and setup Mirth channeling application
• Setup and Install Postgresql DB for use with Mirth
• Using Maven to build FHIR application
• Working with EC2 security groups for application traffic flow and connectivity
• Used Docker to deploy images for a new product.
Senior Software Analyst
Travelex
Mumbai
April 2013 to Aug 21016

Environment: RHEL, CentOS


Role:
• Maintaining and Supporting Compliance Application Servers.
• Automating processes on servers using Bash/Shell scripting.
• Supporting Application servers as in APACHE/TOMCAT.
• Maintaining and Scheduling Cron jobs as per application requirement
• Maintaining Users & Groups Hierarchy, File Management on servers
• Daily BAU involves health check of various servers/applications.
• Resolving tickets from users on LANDESK related to servers and application
• Involved in regular BCP activities involving DR/Dark PROD servers.
• Deploying application jars on servers as in application deployment

Software Engineer
L&T Infotech
Mumbai
February 2011 to April 2013
Environment: Solaris
Role:
• Undertook measures to migrate the code from a server to another, where the database was upgraded to Oracle 11g and
the platform was changed to Solaris 10 from Solaris 8
o Deftly executed the entire batch cycle in parallel with the LIVE cycle to ensure that all was in place before handing
over to support
• Distinctively developed the core-java tool to compare the schema from two different versions of database along with
automation using shell scripts for file comparison and report generation to cut down on manual efforts
o Shell scripts to print differences as well as similarities onto a log file thus validating the migration of the database
from one environment to another and facilitating the testing phase of the project
• Developed Pro*C Code from the stage of compilation of source code to testing of executable files on new environment
• Setup and use the SVN repository for code base
• Build the Pro*C code base for deployment to Staging server and then to PROD.
• Performing fixes to the Pro*C files during Test.
• Write Makefile for code build

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