EMC® NetWorker®

Version 9.1

Virtual Edition Deployment Guide

302-003-269
REV 03
Copyright © 1990-2017 Dell Inc. or its subsidiaries. All rights reserved.

Published October 2017

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

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IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.

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Published in the USA.

EMC Corporation
Hopkinton, Massachusetts 01748-9103
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www.EMC.com

2 EMC NetWorker 9.1 Virtual Edition Deployment Guide

CONTENTS

Figures 5

Preface 7

Chapter 1 Deployment and Update 11

Overview of NetWorker Virtual Edition....................................................... 12
Predeployment requirements and best practices........................................ 12
System requirements..................................................................... 12
Virtual disk configuration best practices.........................................12
Preconfiguration checklist..............................................................13
Verify the DNS configuration......................................................... 14
Deploy the NVE appliance........................................................................... 15
Set up the NetWorker software on NVE.....................................................20
Starting the NMC server GUI for the first time.......................................... 23
Preparing to connect to the NMC server.......................................23
Launching the Networker Manangement Console .........................24
Configuring sendmail and NetWorker notifications.....................................26
Configure the sendmail application................................................ 26
Configuring NetWorker to send operation notifications by email... 27
Edit policy notifications................................................................. 28
Edit workflow notifications............................................................ 29
Edit action notifications................................................................. 29
Upgrade the NVE appliance........................................................................30

Chapter 2 Maintenance 31
Password maintenance...............................................................................32
Review password policies.............................................................. 32
Modify passwords..........................................................................33
Change the storage disk configuration....................................................... 33

Chapter 3 Troubleshooting 39
Enable SSH for root................................................................................... 40
NVE installation log files............................................................................. 40

Appendix A Preconfiguration checklist 41

EMC NetWorker 9.1 Virtual Edition Deployment Guide 3

CONTENTS

4 EMC NetWorker 9.1 Virtual Edition Deployment Guide

FIGURES

1 Select source page......................................................................................................15

2 Review details page.....................................................................................................16
3 End User License Agreements page............................................................................ 16
4 Select a name and folder page.................................................................................... 17
5 Select a resource page................................................................................................ 17
6 Select storage page.................................................................................................... 18
7 Setup networks page.................................................................................................. 18
8 Customize templates page.......................................................................................... 19
9 Recent Tasks.............................................................................................................. 19
10 Summary tab ............................................................................................................. 20
11 Associating a jnlp file with Java (TM) web Start Launcher for Mozilla Firefox............25
12 Deleting a disk device................................................................................................. 35
13 Deleting the old VMDK file.......................................................................................... 37

EMC NetWorker 9.1 Virtual Edition Deployment Guide 5

FIGURES

6 EMC NetWorker 9.1 Virtual Edition Deployment Guide

Preface

As part of an effort to improve its product lines, EMC periodically releases revisions of
its software and hardware. Therefore, some functions described in this document
might not be supported by all versions of the software or hardware currently in use.
The product release notes provide the most up-to-date information on product
features.
Contact your EMC technical support professional if a product does not function
properly or does not function as described in this document.

Note

This document was accurate at publication time. Go to EMC Online Support (https://
support.emc.com) to ensure that you are using the latest version of this document.

Purpose
This document describes how to set up NetWorker Virtual Edition in a NetWorker
environment.
Audience
This guide is part of the NetWorker documentation set, and is intended for use by
system administrators during the installation and setup of the NetWorker software.
Revision history
The following table presents the revision history of this document.

Table 1 Revision history

Revision Date Description

03 October 26, 2017 Updated to use mail command to send notifications instead of
the sendmail command.

02 February 6, 2017 Second release of this document for EMC NetWorker 9.1.
Updates include:
l Preconfiguration checklist for information required before
deployment.
l Appendix with a blank preconfiguration checklist.
l Corrections to the "Configuring sendmail" section in the
"Deployment" chapter.

01 December 22, First release of this document for EMC NetWorker 9.1.
2016

Related documentation
The NetWorker documentation set includes the following publications, available on
EMC Online Support:
l EMC NetWorker Online Software Compatibility Matrix
Provides a list of client, server, and storage node operating systems supported by
the EMC information protection software versions. You can access the matrix at
http://compatibilityguide.emc.com:8080/CompGuideApp/.

EMC NetWorker 9.1 Virtual Edition Deployment Guide 7

Preface

l EMC NetWorker Administration Guide

Describes how to configure and maintain the NetWorker software.
l EMC NetWorker Network Data Management Protocol (NDMP) User Guide
Describes how to use the NetWorker software to provide data protection for
NDMP filers.
l EMC NetWorker Cluster Integration Guide
Contains information related to configuring NetWorker software on cluster servers
and clients.
l EMC NetWorker Installation Guide
Provides information on how to install, uninstall, and update the NetWorker
software for clients, storage nodes, and servers on all supported operating
systems.
l EMC NetWorker Updating from a Previous Release Guide
Describes how to update the NetWorker software from a previously installed
release.
l EMC NetWorker Release Notes
Contains information on new features and changes, fixed problems, known
limitations, environment and system requirements for the latest NetWorker
software release.
l EMC NetWorker Command Reference Guide
Provides reference information for NetWorker commands and options.
l EMC NetWorker Data Domain Boost Integration Guide
Provides planning and configuration information on the use of Data Domain
devices for data deduplication backup and storage in a NetWorker environment.
l EMC NetWorker Performance Optimization Planning Guide
Contains basic performance tuning information for NetWorker.
l EMC NetWorker Server Disaster Recovery and Availability Best Practices Guide
Describes how to design, plan for, and perform a step-by-step NetWorker disaster
recovery.
l EMC NetWorker Snapshot Management Integration Guide
Describes the ability to catalog and manage snapshot copies of production data
that are created by using mirror technologies on EMC storage arrays.
l EMC NetWorker Snapshot Management for NAS Devices Integration Guide
Describes how to catalog and manage snapshot copies of production data that are
created by using replication technologies on NAS devices.
l EMC NetWorker Security Configuration Guide
Provides an overview of security configuration settings available in NetWorker,
secure deployment, and physical security controls needed to ensure the secure
operation of the product.
l EMC NetWorker VMware Integration Guide
Provides planning and configuration information on the use of VMware in a
NetWorker environment.
l EMC NetWorker Error Message Guide
Provides information on common NetWorker error messages.
l EMC NetWorker Licensing Guide
Provides information about licensing NetWorker products and features.
l EMC NetWorker REST API Getting Started Guide
Describes how to configure and use the NetWorker REST API to create
programmatic interfaces to the NetWorker server.

8 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Preface

l EMC NetWorker REST API Reference Guide

Provides the NetWorker REST API specification used to create programmatic
interfaces to the NetWorker server.
l EMC NetWorker 9.1 with EMC CloudBoost 2.1 Integration Guide
Describes the integration of NetWorker with CloudBoost.
l EMC NetWorker Management Console Online Help
Describes the day-to-day administration tasks performed in the NetWorker
Management Console and the NetWorker Administration window. To view the
online help, click Help in the main menu.
l EMC NetWorker User Online Help
Describes how to use the NetWorker User program, which is the Windows client
interface, to connect to a NetWorker server to back up, recover, archive, and
retrieve files over a network.
Special notice conventions that are used in this document
EMC uses the following conventions for special notices:

NOTICE

Identifies content that warns of potential business or data loss.

Note

Contains information that is incidental, but not essential, to the topic.

Typographical conventions
EMC uses the following type style conventions in this document:

Table 2 Style conventions

Bold Used for names of interface elements, such as names of buttons,

fields, tab names, and menu paths (what the user specifically selects
or clicks)

Italic Used for full titles of publications that are referenced in text
Monospace Used for:
l System code
l System output, such as an error message or script
l Pathnames, file names, prompts, and syntax
l Commands and options

Monospace italic Used for variables

Monospace bold Used for user input

[] Square brackets enclose optional values

| Vertical bar indicates alternate selections - the bar means “or”

{} Braces enclose content that the user must specify, such as x or y or

z

... Ellipses indicate non-essential information that is omitted from the

example

Where to get help

EMC support, product, and licensing information can be obtained as follows:

EMC NetWorker 9.1 Virtual Edition Deployment Guide 9

Preface

Product information
For documentation, release notes, software updates, or information about EMC
products, go to EMC Online Support at https://support.emc.com.
Technical support
Go to EMC Online Support and click Service Center. Several options for contacting
EMC Technical Support appear on the site. Note that to open a service request, you
must have a valid support agreement. Contact your EMC sales representative for
details about obtaining a valid support agreement or with questions about your
account.
Online communities
Go to the EMC Community Network at https://community.emc.com for peer
contacts, conversations, and content on product support and solutions. Interactively
engage online with customers, partners, and certified professionals for all EMC
products.
Your comments
Your suggestions help to improve the accuracy, organization, and overall quality of the
user publications. Send your opinions of this document to
[email protected].

10 EMC NetWorker 9.1 Virtual Edition Deployment Guide

CHAPTER 1
Deployment and Update

This chapter includes the following topics:

l Overview of NetWorker Virtual Edition............................................................... 12

l Predeployment requirements and best practices................................................ 12
l Deploy the NVE appliance...................................................................................15
l Set up the NetWorker software on NVE............................................................ 20
l Starting the NMC server GUI for the first time.................................................. 23
l Configuring sendmail and NetWorker notifications............................................ 26
l Upgrade the NVE appliance............................................................................... 30

Deployment and Update 11

Deployment and Update

Overview of NetWorker Virtual Edition

NetWorker® Virtual Edition (NVE) is a NetWorker Server that runs as a virtual
machine in a VMware environment. NVE integrates the latest version of the
NetWorker software with SuSE Linux as a VMware virtual machine. NVE is available as
a 250 GB virtual appliance.

Note

You cannot update a NetWorker Server that resides on a physical host to an NVE
appliance.

Predeployment requirements and best practices

Before you deploy an NVE virtual machine, review the predeployment requirements
and best practices in the following sections.

Note

NVE does not support data migration from another instance of NetWorker.

System requirements
Networker Virtual Edition (NVE) supports the following VMware versions:

l VMware vCenter 5.1, 5.5, 5.5u2, 6.0, and 6.5

l ESXi 5.1, 5.5, 5.5u2, 6.0, and 6.5
The NVE disk layout consists of one operating system disk (256 GB) and one storage
partition (250 GB).
The following table defines the minimum system requirements for each size of NVE.

Table 3 Minimum requirements for NVE

System object Requirement

Processors Minimum four 2 GHz processors

Memory 8 GB

Disk space 600 GB

Network connection 1 GbE connection

Virtual disk configuration best practices

ESXi supports multiple disk formats. For NVE virtual machines, the initial configuration
is thick provision lazy zeroed.

Note

NVE does not support thin provisioning.

12 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

After the initial deployment, if you configure the virtual disks for the thick provision
eager zeroed, you will get better initial performance because the first write to the disk
will require fewer operations.

Note

VMware documentation provides information about converting lazy zeroed virtual

disks to eager zeroed virtual disks. Converting a disk from thick provisioned lazy
zeroed to thick provisioned eager zeroed is time-consuming and can consume a
significant number of storage I/O processes.

A virtual machine that runs NVE aggressively uses disk I/O and is almost never idle.
VMware recommendations for appropriate resources for high-performance database
virtual machines are generally applicable to an NVE virtual machine. In particular, a
storage pool that is allocated from a group of dedicated physical disks in a RAID 1
(mirror) or RAID 10 (combines RAID 0 with RAID 1) configuration provides the best
performance.

Preconfiguration checklist
Before you deploy the NVE appliance, gather the following information.

Table 4 Preconfiguration checklist

Completed? Information
Network configuration details:
□ l IP address of the default gateway:
□ l DNS server:
□ l NVE IP address:
□ l NVE FQDN:
□ l Netmask:
□ l SMTP mail relay host (to send notifications):

Note

The OVA package for NVE does not support dual stack and IPv6, use
IPv4.

Ensure that the following firewall ports are open between the NetWorker
Server and the :
□
l 27000
□
l 27010
□
l 51000

Data Domain system information (when DD Boost devices are used):

□ l IP address of the Data Domain system:
□ l Administrator account name:
□ l Password of the administrator account:
□ l Storage folder location:

Preconfiguration checklist 13
Deployment and Update

Table 4 Preconfiguration checklist (continued)

Completed? Information

□ l DDBoost user username:

□ l Password of the DDBoost user:
□ l SNMP community string:

Verify the DNS configuration

Before you deploy the NVE, ensure that the DNS server is configured correctly for the
hostname and IP address of the vCenter server and the NVE appliance. Incorrect
name resolution results in runtime errors and configuration issues.
From a command prompt on the vCenter server, type the following commands:
Procedure
1. To perform a reverse DNS lookup of the IP address of the NVE, type the
following command:
nslookup NVE_IP_address DNS_Server_IP_address

The IP address configuration is correct when the nslookup command returns

the fully qualified domain name (FQDN) of the NVE.
2. To perform a forward DNS lookup of the FQDN of the NVE, type the following
command:
nslookup NVE_FQDN DNS_Server_IP_address

The FQDN configuration is correct when the nslookup command returns the
correct IP address of the NVE.
3. To perform a reverse DNS lookup of the IP address of the vCenter server, type
the following command:
nslookup vCenter_FQDN DNS_Server_IP_address

The IP address configuration is correct when the nslookup command returns

the FQDN of the vCenter server.
4. To perform a forward DNS lookup of the FQDN of the vCenter server, type the
following command:
nslookup FQDN_of_vCenter DNS_Server_IP_address

The FQDN configuration is correct when the nslookup command returns the
correct IP address of the vCenter Server.
Results
If the nslookup commands return the proper information, close the command
prompt. If the nslookup commands do not return the correct information, before you
install NVE, resolve the DNS configuration.

14 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

Deploy the NVE appliance

NVE uses an open virtualization format template (OVF Template) to deploy and
configure the appliance. The OVF template is distributed as an open virtual appliance
(OVA) package.
Before you begin
Download and install the vSphere Web Integration Client Plug-in on a host that has
network access to the vCenter server that manages the NVE appliance.
Perform the following steps from a host that has the vSphere Web Integration Client
Plug-in and network access to the vCenter server.

Note

The following procedure and screen shots are specific to vCenter 6.0. Other vCenter
server versions might display the information in the deployment screens differently.

Procedure
1. Download the NVE OVA package from http://support.emc.com.
2. Connect to the vCenter server, by using the VMware vSphere Web Client. On
the Login screen, specify a user account that has administrative rights.
3. In the vCenter server console, browse to vCenter > vCenter server.
4. Right-click the vCenter server that manages the NVE appliance and select
Deploy OVF template.
The Deploy OVF Template wizard appears.
5. On the Select source page, select one of the following options, and then click
Next.
l URL—Type the path to the OVA file.
l Local file—Click Browse, and then search for the OVA file.
The following figure provides an example of the Select source page.
Figure 1 Select source page

6. On the Review details page, verify the details about the template, and then
click Next.
The following figure provides an example of the Review details page.

Deploy the NVE appliance 15

Deployment and Update

Figure 2 Review details page

7. On the End User License Agreement page, if you agree to the license terms,
click Accept, and then click Next.
The following figure provides an example of the Accept License Agreements
page.
Figure 3 End User License Agreements page

8. On the Select a name and folder page page, type a descriptive name for the
NVE, select the inventory location, and then click Next.
The following figure provides an example of the Select a name and folder page
with a Datacenter named Burlington IDD lab selected.

16 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

Figure 4 Select a name and folder page

9. On the Select a resource page, select the ESXi host, cluster, vApp, or resource
pool on which to run the deployed template, and then click Next.
The following figure provides an example of the Select a resource page with an
ESXi host selected.
Figure 5 Select a resource page

10. On the Select storage page, perform the following configuration tasks:
a. In the Select virtual disk format field, leave the default selection Thick
Provisioned Lazy Zeroed.
Thin provisioning is not supported with NVE.

b. In the VM Storage Policy field, select a storage policy.

c. In the Storage table, select the datastore for NVE.
d. Click Next
The following figure provides an example of the Select storage page with a
VNX datastore selected.

Deploy the NVE appliance 17

Deployment and Update

Figure 6 Select storage page

11. On the Setup networks page, select the destination network, and then click
Next.
The following figure provides an example of the Setup networks page.
Figure 7 Setup networks page

12. On the Customize template page, perform the following configuration tasks,
and then click Next:
a. In the IP Address field, type the IPv4 address for the NVE appliance.
b. In the Netmask field, type the netmask address for the NVE appliance.
c. In the Default Gateway, type the address of the gateway host.
d. In the FQDN field, type the fully qualified domain name (FQDN) for the NVE
appliance.
e. In the DNS field, type the IP address of up to three DNS servers, which are
separated by commas.
The following figure provides an example of the Customize templates page.

18 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

Figure 8 Customize templates page

13. On the Ready to complete page, confirm the deployment settings, select
Power on after deployment, and then click Finish.
The deployment might take several minutes. After the deployment completes,
the Recent tasks section of the vSphere Web Client displays the status of the
Deploy OVF template task as Completed. The following figure provides an
example of the Recent Tasks window after the deployment completes.
Figure 9 Recent Tasks

14. In the vCenter console, browse to the Hosts window and select the NVE virtual
machine. To monitor the progress of the installation, open the Virtual Console.
15. On the Summary tab, verify that the status for VMware Tools changes to
Running or Unmanaged.
The following figure provides an example of the Summary tab where the status
of VMware Tools appears as Running.

Deploy the NVE appliance 19

Deployment and Update

Figure 10 Summary tab

Set up the NetWorker software on NVE

The NVE appliance includes an installation manager that prompts you for
environment-specific information, such as passwords, and then automatically installs
of the NetWorker server software.
To set up the NetWorker software on a new NVE appliance, perform the following
steps:
Procedure
1. On a host that has network access to the NVE virtual machine, open a web
browser and type the following URL:
https://NVE_VM
where NVE_VM is the hostname or IP address of the NVE appliance.
When you use Internet Explorer, if any security messages appear, click
Continue. When you use Firefox, if any connection warnings appear, select I
understand the risks, and then add an exception for the website.

The EMC NetWorker Installation Manager login page appears.

2. In the User field, type root.
3. In the Password field, type changeme.

Note

The default password expiration policy on the NVE is once every 60 days. If the
password that you specify has expired, a messages similar to the following
appears:Error "Login failed. The password has already
expired or is within the warning period. You must change
and verify the password expiration date." To resolve this issue,
change the passwords assigned to the root and admin users. Modifying
passwords provides more information.

20 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

4. Click Login.
5. On the SW Releases tab, to the right of the NveConfig package, click Install.
The installation initialization begins. The initialization extracts files from the
package and prepares the environment for the installation. The process can
take a few minutes. After the initialization completes, the Installation Setup
page appears.
6. On the Authc Settings tab, specify the following attributes:
a. In the Tomcat KeyStore Password and Tomcat KeyStore password
(Confirm) fields, type a password for the keystore file that the NetWorker
Authentication Service uses to store data.
Specify a password that contains at least six characters and does not
contain dictionary words.

b. In the Authc Password and Authc Password (confirm) fields, type a

password for the NetWorker Authentication Service administrator account.
Ensure the password complies with the following minimum requirements:
l Nine characters long
l One uppercase letter
l One lowercase letter
l One special character
l One numeric character

Note

You will use the administrator account to log in to the NMC Server.

c. Click Save.
7. (Optional) To install additional language packs, on the NetWorker Settings tab,
from the Value list, select the language pack, and then click Save.
8. On the Passwords tab, and specify the OS admin user and OS root user
passwords, and then click Save.
Ensure that the passwords comply with the following minimum requirements:
l Nine characters long
l One uppercase letter
l One lowercase letter
l One special character
l One numeric character

9. On the Server Settings tab, from the Value list, select the time zone for the
appliance, and then click Save.
10. (Optional) To configure Data Domain devices in the NetWorker datazone, on
the Data Domain Settings tab, select the box in the Value column, and then
specify the following configuration attributes:
a. In the Data Domain Address field, type the IP address or the FQDN of the
Data Domain system.

Set up the NetWorker software on NVE 21

Deployment and Update

b. In the Data Domain Administrator Name field, type the username for a
Data Domain Administrator account.
c. In the Data Domain Administrator Password field, type the password for
the Data Domain Administrator account.
d. In the Data Domain Storage Folder field, type a new or existing name for a
folder that you want to use for DD Boost storage.
The installation process automatically creates a Storage Unit (SU) and folder
for the appliance in the hidden mount point folder, /data/col1. Do not
modify this folder structure, which all NetWorker server hosts use.
e. (Optional) To create a DD Boost account, select DDBoost create new login
account.
f. In the Data Domain Login field, type the account for the DD Boost user.
g. In the DDBoost Login Password field, type the password for the DD Boost
user that you specified in the Data Domain Login field.

Note

The DD Boost user that you specify must have an assigned role that is not
none.

h. In the DDBoost Login Password Confirm field, type the password for the
DD Boost user that you specified in the Data Domain Login field.
i. Click Save.
j. To specify the SNMP community string to monitor the Data Domain system,
on the NetWorker Settings tab, in the SNMP Community String field,
type the string value. Click Save.
The default SNMP Community String on a Data Domain system is Public.
11. (Optional) To install or upgrade the password hardening package, on the
Security Settings tab, select Show advanced settings, and then select the
box in the Value column. Click Save.
12. Click Continue.
The Installation Progress window appears and displays information about the
status of the installation actions. The Information Log pane displays messages
about the status of each task. To generate a file that contains each message,
click Export, and then select Excel to export the information to an Excel
spreadsheet or select PDF to export the information to a PDF file.
Results
The EMC NetWorker Installation Manager installs the NetWorker and NMC server
software on the NVE appliance.
After you finish
Install and configure the on a host in the datazone that the NetWorker server can
access. EMC NetWorker Licensing Guide provides more information.

22 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

Starting the NMC server GUI for the first time

The NMC server is a web-based Java application that manages NetWorker server
operations. An NMC client is a host that connects to the NMC server through a
supported web browser to display the NMC server GUI.
The following sections outline how to prepare the NMC client and how to connect to
the NMC server GUI.

Preparing to connect to the NMC server

You cannot connect to the NMC GUI with any of the following, previously supported,
operating systems:
l AIX
l HP-UX
l Solaris
Before you try to connect to the NMC server from a supported host, ensure that JRE
is correctly configured.

Enabling temporary internet file caching

Enable the Temporary internet file caching attribute in the Java Control
Panel of the NMC client. When you do not enable this option in JRE, Java
WebStart fails to start.
For Windows NMC clients:
1. Browse to Control Panel > Java > General > Temporary Internet Files >
Settings.
2. Ensure that the option Keep temporary files on my computer is selected.
For UNIX NMC clients:
1. Start the Java W Start Application Manager, javaws.
2. Select Enable temporary internet file caching.

Windows only, confirming JRE and Internet Explorer compatibility

For Windows hosts only, ensure that you install the correct JRE program for the
installed version of Microsoft Internet Explorer (IE). 32-bit IE requires 32-bit JRE. 64-
bit IE requires 64-bit JRE
To determine the Microsoft Internet Explorer version on the Windows NMC client,
perform the following steps.
Procedure
1. Right-click the Microsoft Internet Explorer shortcut and select Properties.
2. Review the Target Location field.
The Target Location is one of the following paths:

l 32-bit IE —C:\Program Files (x86)\Internet Explorer\

l 64-bit IE—C:\Program Files\Internet Explorer\

Starting the NMC server GUI for the first time 23

Deployment and Update

Adding the NMC server to Exception Site list

Java security settings block the NMC server application.
Therefore, you must add the NMC server address to the JRE Exception site list.
Procedure
1. Open the Java Control Panel.
2. On the Security tab, select Edit Site list.
3. Click Add.
4. In the Location field, specify the URL to the NMC server in the format http://
server_name:9000

where server_name is the hostname of the NMC server.

Note

If you connect to the NMC server by using the IP address of the NMC server,
add an entry for the IP address in the following format:

http://ip_address:9000

5. Click OK.
6. In the Security Warning window, click Continue.
7. Click OK.

Launching the Networker Manangement Console

Complete the following procedure to connect to the NMC Server GUI from an NMC
client. By default, the NetWorker Authentication Service uses the local user database
for user authentication. Specify the NetWorker Authentication Service administrator
account to log in to the NMC Server. The EMC NetWorker Security Configuration Guide
describes how to configure the NetWorker Authentication Service to use LDAP or AD
for user authentication.
Procedure
1. From a supported web browser session, type the URL of the NMC Server:
http://server_name:http_service_port
where:

l server_name is the name of the NMC Server.

l http_service_port is the port for the embedded HTTP server. The default
HTTP port is 9000.
For example: http://houston:9000
The gconsole.jnlp file downloads to the host. When the download
completes, open the file.
2. When you use Mozilla Firefox on Windows, and the jnlp extension is not
associated with Java, you are prompted to choose the program that opens the
jnlp file. In the dialog box that appears, select Open with, and then select
Java (TM) Web Start Launcher. If this application does not appear,
browse to the Java 8 folder and select the javaws.exe file.

24 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

The following figure provides an example of the file association dialog box that
appears with the Mozilla Firefox browser.
Figure 11 Associating a jnlp file with Java (TM) web Start Launcher for Mozilla Firefox

3. In the Welcome page, click Start.

Note

If the Start button does not appear but you see a warning message that states
that Java Runtime Environment cannot be detected, click the here hyperlink.

4. When you use Internet Explorer, if a security warning appears, select I accept
the risks and want to run this application, then click Run.
5. In the Log in page, specify the NetWorker Authentication Service administrator
username and password, and then click OK.
6. In the Licensing Agreement page, select Accept.
7. If you did not install a supported version of JRE on the host, then a prompt to
install JRE appears. Cancel the installation, install JRE, and then re-run the
installation.
8. In the Welcome to the NMC Server Configuration Wizard page, click Next.
9. In the Specify a list of managed NetWorker Servers page:
a. Specify the names of the NetWorker Servers that the NMC Server will
manage, one name per line.

Note

If the NMC Server is also the NetWorker Server, specify the name of the
NetWorker Server.

b. Leave the default options Capture Events and Gather Reporting Data
enabled.
Consider the following option:

Launching the Networker Manangement Console 25

Deployment and Update

l To allow the NMC Server to monitor and record alerts for events that occur
on the NetWorker Server, enable the Capture Events option.
l To allow the NMC Server to collect data about the NetWorker Server and
generate reports, enable the Gather Reporting Data option.
10. Click Finish. The installation starts the default web browser and connects to
the NMC server. The NetWorker Management Console and Getting Started
windows appear.
11. In the Enterprise window, right-click the NetWorker Server, and then select
Launch Application.

Note

If you do not specify any NetWorker Servers in the Specify a list of managed
NetWorker servers window, the NMC Enterprise window does not display any
NetWorker Servers. To add a host, right-click Enterprise in the left navigation
pane and click New > Host. The Add New Host wizard appears.

After you finish

After you launch the NVE appliance, refer to the standard NetWorker documentation
for any additional configuration.

Configuring sendmail and NetWorker notifications

Review this section to configure the sendmail application and modify NetWorker
email notifications.
The EMC NetWorker Administration Guide provides more information about server
notifications and how to configure notifications when you create the Policy, Workflow
and Action resources.

Configure the sendmail application

The sendmail application is automatically installed on the NVE. To configure the
NetWorker server to send notifications, configure sendmail.
Before you begin
The sendmail application is an SMTP Mail Transfer Agent, not an SMTP server. To
use the sendmail application, the environment must have a configured SMTP relay
host, which the NVE will use to send email messages.
Procedure
1. Connect to the NVE.
If you connect by using the vSphere client to open a VM Console session, log in
to the NVE with the root or admin account. If you connect by using SSH, you
must log in as admin, and then use the su command to change to the root
account. The default password for the root and admin accounts is changeme.
2. Create the /etc/rc.conf file, and then add the following line:
sendmail_enable="YES"

3. Save the file.

4. Edit the /etc/sysconfig/sendmail file, and change the line
SENDMAIL_SMARTHOST=" " to include the hostname of the SMTP relay host.
26 EMC NetWorker 9.1 Virtual Edition Deployment Guide
 Deployment and Update

For example:

SENDMAIL_SMARTHOST="mysmtp_relay.corp.com"

5. Restart the sendmail service. At the command prompt, type the following
command:
service sendmail restart

6. Test the connection to the SMTP relay host.

For example, at the comand prompt, type the following command:
echo "Subject: sendmail test" | sendmail -v [email protected]

When the test succeeds, output similar to the following example appears:
[email protected]... Connecting to [127.0.0.1] port 25 via
relay...
220 bu-idd-nve.iddlab.local ESMTP Sendmail 8.14.3/8.14.3/
SuSE Linux 0.8; Mon, 3 Oct 2016 10:36:58 -0400
>>> EHLO bu-idd-nve.iddlab.local
250-bu-idd-nve.iddlab.local Hello localhost.localdomain
[127.0.0.1], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE
250-DSN
250-ETRN
250-AUTH GSSAPI
250-DELIVERBY
250 HELP
>>> MAIL From:<[email protected]> SIZE=23
[email protected]
250 2.1.0 <[email protected]>... Sender ok
>>> RCPT To:<[email protected]>
>>> DATA
250 2.1.5 <[email protected]>... Recipient ok
354 Enter mail, end with "." on a line by itself
>>> .
250 2.0.0 u93Eaws2014693 Message accepted for delivery
[email protected]... Sent (u93Eaws2014693 Message accepted
for delivery)
Closing connection to [127.0.0.1]
>>> QUIT
221 2.0.0 bu-idd-nve.iddlab.local closing connection

Configuring NetWorker to send operation notifications by email

By default, NetWorker writes operation notifications to log files.
To configure NetWorker to send system notifications to email recipients, perform the
following steps:
Procedure
1.
Click the Enterprise button on the taskbar.

Configuring NetWorker to send operation notifications by email 27

Deployment and Update

2. Highlight a host in the navigation tree:

a. Right-click NetWorker.
b. Select Launch Application. The NetWorker Administration window
appears.
3. On the main toolbar, click Server, and then from the left navigation pane, select
Notifications.
4. Right-click a notification and select Properties.
5. In the Action field, specify the mail command in the following format:
/usr/bin/mail -s "subject_text" recipient_email
where:
l subject_text is the subject of the email address, enclosed in quotation
marks.
l recipient_email is the email address for the recipient of the notification.
For example, to edit the Bus/Device Reset action, type:
/usr/sbin/sendmail -v [email protected] "host <bu-
iddnwserver.iddlab.local>: Bus/Device reset detected"

Edit policy notifications

To modify the notification configuration for an existing policy resource, when the
Send notification option is set to On Completion or On Failure, perform the
following steps.
Procedure
1.
Click the Enterprise button on the taskbar.
2. Highlight a host in the navigation tree:
a. Right-click NetWorker.
b. Select Launch Application. The NetWorker Administration window
appears.
3. In the NetWorker Administration window, click Protection.
4. In the left navigation pane, expand Policies, right-click the policy, and then
select Properties.
5. Edit the Command field, and then type the mail command in the following
format:
/usr/bin/mail -s "subject_text" recipient_email
where:
l subject_text is the subject of the email address, enclosed in quotation
marks.
l recipient_email is the email address for the recipient of the notification.

6. Click OK.

28 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Deployment and Update

Edit workflow notifications

To modify a workflow notification, when the Send notification option is set to On
Completion or On Failure, perform the following steps.
Procedure
1.
Click the Enterprise button on the taskbar.
2. Highlight a host in the navigation tree:
a. Right-click NetWorker.
b. Select Launch Application. The NetWorker Administration window
appears.
3. In the NetWorker Administration window, click Protection.
4. In the left navigation pane, expand Policies, and then expand the policy that
contains the workflow.
5. Right-click the workflow, and then select Properties.
6. In the Command field, type the mail command in the following format:
/usr/bin/mail -s "subject_text" recipient_email
where:
l subject_text is the subject of the email address, enclosed in quotation
marks.
l recipient_email is the email address for the recipient of the notification.

7. Click OK.

Edit action notifications

To modify an action notification when the Send notification option is set to On
Completion or On Failure, perform the following steps.
Procedure
1.
Click the Enterprise button on the taskbar.
2. Highlight a host in the navigation tree:
a. Right-click NetWorker.
b. Select Launch Application. The NetWorker Administration window
appears.
3. In the NetWorker Administration window, click Protection.
4. In the left navigation pane, expand Policies, and then expand the policy that
contains the workflow.
5. Select the workflow. In the Workflow pane, click the Action tab.
6. Right-click the action, and then select Properties.
7. In the Policy Action wizard, browse to the Specify the Action Information
page.
8. In the Command field, type the mail command in the following format:
/usr/bin/mail -s "subject_text" recipient_email
where:

Edit workflow notifications 29

Deployment and Update

l subject_text is the subject of the email address, enclosed in quotation

marks.
l recipient_email is the email address for the recipient of the notification.

9. Click OK.

Upgrade the NVE appliance

The installation manager automates the upgrade process on an NVE appliance.
Perform the following steps from a host that has network access to the NVE
appliance.
Procedure
1. Download the NVE upgrade file (NVEUpgrade*.avp) from http://
support.emc.com.
2. Use a file transfer program to copy the AVP file to the /data01/avamar/
repo/packages folder on the NVE appliance.
For example, to use the scp application to copy the file to the NVE appliance,
first perform the following steps on the NVE appliance:
a. Log in to the NVE console with the root account.
b. Start the ssh daemon by typing /etc/init.d/sshd.
c. Edit the /etc/ssh/sshd_config file, and then uncomment the line:
PermitRootLogin yes.

3. Open a web browser and type the following URL:

https://NVE_address
Where NVE_address is the hostname or IP address of the NVE appliance.
When you use Internet Explorer, if any security messages appear, click
Continue. When you use Firefox, if any connection warnings appear, select I
understand the risks, and then add an exception for the website.

The EMC NetWorker Installation Manager login page appears.

4. In the User field, type root.
5. In the Password field, type the password for the root account.
6. On the SW Releases tab, to the right of the NveConfig package, click Install.
The Installation Setup page appears.
7. Click Continue.
8. When the upgrade completes, to connect to the NMC server, click Launch
NMC.

30 EMC NetWorker 9.1 Virtual Edition Deployment Guide

CHAPTER 2
Maintenance

This chapter includes the following topics:

l Password maintenance...................................................................................... 32
l Change the storage disk configuration............................................................... 33

Maintenance 31
Maintenance

Password maintenance
This section describes how to manage the root and admin passwords.

Review password policies

Use the chage command to review password policy configuration for an OS user.
Procedure
1. Connect to the NVE, and perform the following tasks from a prompt.

Note

If you connect by using the vSphere client to open a VM Console session, you
can log in to the NVE with the root or admin account. If you connect by using
SSH, you must log in as admin, and then use the su command to change to the
root account. The default password for the root and admin accounts is
changeme.

2. Use the chage command to determine the password expiration policy and the
scheduled expiration date for a user account.
For example, to determine the policy assigned to the root user account, and the
password expiration date, type:

chage -l root
Output similar to the following example appears:
Minimum: 1
Maximum: 60
Warning: 7
Inactive: -1
Last Change: Dec 07, 2015
Password Expires: Feb 05, 2016
Password Inactive: Never
Account Expires: Never

The following table provides more information about the chage output.

Table 5 chage output

Option Definition
Minimum Defines the minimum numbers of days that
are allowed between password changes.
When this value is 0, a user can change the
password at any time.

Maximum Defines the maximum numbers of days that a

password remains valid, after which a
password change is required.

Inactive Defines the number of days that a user

account can remain inactive after the
password has expired and before the user

32 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Maintenance

Table 5 chage output (continued)

Option Definition
account is locked out of the system. When
this value is -1, the inactive feature is disabled.

Last change Displays the date that the password was last
changed.

Password expires Defines the date that the current password

will expire.

Password inactive Defines the date that the current password

will become inactive.

Account expires Defines the date that the user account will
expire.

Modify passwords
By default, the password expiration policy for the admin and root user accounts is 60
days.
Perform the following steps to change the passwords.
Procedure
1. Connect to the NVE, and perform the following tasks from a prompt.

Note

If you connect by using the vSphere client to open a VM Console session, you
can log in to the NVE with the root or admin account. If you connect by using
SSH, you must log in as admin, and then use the su command to change to the
root account. The default password for the root and admin accounts is
changeme.

2. Use the passwd command to change the password for an OS user account.
For example, to change the password for the root account, type:

passwd root

Change the storage disk configuration

Perform the following steps to configure the NVE to support higher-performing and
larger capacity datastores.
Procedure
1. From the virtual machine console of the NVE appliance, perform the following
configuration tasks:
a. Use the su command to change to the root account.
b. Stop the NetWorker and NMC daemons:

/etc/init.d/networker stop/etc/init.d/gstd stop

Modify passwords 33
Maintenance

c. Confirm that the NetWorker daemons are not running:

/etc/init.d/networker status

Output similar to the following example appears when the daemons are not
running:
nsr_shutdown: There are currently no running NetWorker
processes.

d. Disable NetWorker:
chkconfig gst off networker off

2. In the Vsphere Web Client, perform the following configuration tasks:

a. Right-click the appliance and select Edit Settings.
b. From the New Device list, select New Hard Disk, and then click Add.
c. Expand New Hard disk.
d. In the Size field, type the size of the disk.
e. In the Disk Provisioning field, leave Thick provision lazy zero.
f. In the Disk Mode list, select Independent - Persistent.
g. Click OK.
3. From the virtual machine console of the NVE appliance, perform the following
configuration tasks:
a. Rescan the SCSI devices, by typing the following command:
echo "- - -" > /sys/class/scsi_host/host0/scan

b. Verify that the new /dev/sdc disk appears on the system, by typing the
following command:
ls /dev/sd*
Output similar to the following example appears:
/dev/sda /dev/sda1 /dev/sda2 /dev/sda3 /dev/sda4 /dev/
sda5 /dev/sda6 /dev/sda7 /dev/sda8 /dev/sdb /dev/
sdb1 /dev/sdc

c. Partition the new disk.

For example, type the following command:
parted -a minimal -s -- /dev/sdc mklabel msdos mkpart p ext3
1s -1s

d. Rescan the partition table, by typing the following command:

partprobe

e. Confirm that the new disk partition /dev/sdc1 appears, by typing the
following command:
ls /dev/sd*
Output similar to the following appears:
dev/sda /dev/sda1 /dev/sda2 /dev/sda3 /dev/sda4 /dev/
sda5 /dev/sda6 /dev/sda7 /dev/sda8 /dev/sdb /dev/
sdb1 /dev/sdc /dev/sdc1

34 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Maintenance

f. Create a file system on the /dev/sdc1 partition, by typing the following

command:
mkfs.ext3 /dev/sdc1

g. Mount /dev/sdc1, by typing the following command:

mkdir /tmpmnt mount/dev/sdc1 /tmpmnt

h. Stop the avinstaller, by typing the following command

avinstaller.pl --stop

i. Copy the contents from the old disk to the new disk, by typing the following
command:
cp -rfp /data01/* /tmpmnt/

j. Relabel the old and new disks, by typing the following command:

e2label /dev/sdb1 dataolde2label /dev/sdc1 data01

k. Power off the NVE, by typing the following command:

poweroff

4. After the NVE power off completes, use the vSphere Web Client to perform the
following configuration tasks:
a. Right-click the appliance, and then select Edit Settings.
b. Hover over Hard disk 2, and then click X, do not select Delete files from
datastore. Click OK.
The following figure shows the Edit Settings screen, when the system
deletes the disk device.
Figure 12 Deleting a disk device

c. Right-click the virtual machine and select Power > Power On.
5. From the VM console of the NVE appliance, perform the following configuration
tasks:
a. Type mount and verify that disk /dev/sdc1 is mounted on /data01.
For example, the mount output would include the following line:

/dev/sdc1 on /data01 type ext3 (rw,noatime)

Change the storage disk configuration 35

Maintenance

b. Confirm that the avinstaller is started:

avinstaller.pl --test
Output similar to the following example appears when the avinstaller
has started:
Avistart process: 3311

c. Enable NetWorker and NMC, by typing the following commands:

chkconfig networker onchkconfig gst on

d. Start the NetWorker and NMC daemons, by typing the following commands:

/etc/init.d/networker start/etc/init.d/gstd start

e. Confirm that the NetWorker daemons have started, by typing the following
command: /etc/init.d/networker status

Note

Before you run this command, wait several minutes for the daemons to start.

For a NetWorker server, the nsrctld daemon starts. The nsrctld

daemon starts other processes that the NetWorker server requires. Output
similar to the following appears when the daemons are started:

+--o nsrctld (29021)

+--o epmd (29029)
+--o rabbitmq-server (29034)
+--o beam (29038)
+--o inet_gethost (29144)
+--o inet_gethost (29145)
+--o jsvc (29108)
+--o jsvc (29114)
+--o nsrd (29123)
+--o java (29135)
+--o nsrmmdbd (29828)
+--o nsrindexd (29842)
+--o nsrdispd (29853)
+--o nsrjobd (29860)
+--o nsrvmwsd (29968)
+--o connectemc (29131)
+--o eventservice.ru (29154)
+--o jsvc (29158)
+--o jsvc (29159)
+--o java (29838)
+--o node-linux-x64- (29885)
+--o nsrexecd (29004)
+--o nsrlogd (29899)
+--o nsrsnmd (30038)

6. Perform a backup and recovery operation. If NetWorker operations succeed,

use the vSphere Web Client to delete the old VMDK file:
a. Browse to the datastore that contains the VM files and expand the NVE
folder.
b. Select the VMDK file, VM_name_2.vmdk, and then click X.
The following figure provides an example of the expanded NVE folder with
the old VMDK file selected.

36 EMC NetWorker 9.1 Virtual Edition Deployment Guide

 Maintenance

Figure 13 Deleting the old VMDK file

Change the storage disk configuration 37

Maintenance

38 EMC NetWorker 9.1 Virtual Edition Deployment Guide

CHAPTER 3
Troubleshooting

This chapter contains the following topics:

l Enable SSH for root........................................................................................... 40

l NVE installation log files.....................................................................................40

Troubleshooting 39
Troubleshooting

Enable SSH for root

By default, you cannot use SSH to log in to the NVE appliance with the root account.
Enable SSH to allow root to transfer log files from the NVE appliance for
troubleshooting.
Procedure
1. From a vSphere client, launch the console window for the NVE appliance.
2. Log in to the NVE as the root user.
3. Edit the /etc/ssh/sshd_config file.
For example, type the following command to edit the file with the vim
application:

vim /etc/ssh/sshd.config

4. In the Authentication section, remove the # from the beginning of the line
PermitRootLogIn yes
For example, the Authentication section will appear similar to the following:
#Authentication:
#LoginGraceTime 2m
PermitRootLogin yes
#StrictModes yes
#MaxAuthTries 6
#MaxSessions 10

5. Save the file.

6. Restart the SSH service, by typing the following command:

service sshd restart

NVE installation log files

The following table provides a summary of log files on the NVE that are related to
installation.

Table 6 NVE installation log files

Log file Purpose

/usr/local/avamar/var/avi/server_log/ Installation log file
avinstaller.log.0

/data01/avamar/repo/temp/****/tmp/ Installation log file

workflow.log

40 EMC NetWorker 9.1 Virtual Edition Deployment Guide

APPENDIX A
Preconfiguration checklist

Use the following checklist to record information the environment that you require to
deploy the NVE.

Table 7 Preconfiguration checklist

Completed? Information

Preconfiguration checklist 41
Preconfiguration checklist

Table 7 Preconfiguration checklist (continued)

Completed? Information

42 EMC NetWorker 9.1 Virtual Edition Deployment Guide