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t7 Returns FormA4 v3

The document is a product return form for returning items to Torpedo7 within 30 days of receipt. It instructs customers to return items in their original packaging and condition with any instructions or warranty cards. It requests the customer provide their contact details, order number, and reason for return. The form then has the customer list the items, prices, and total amount being returned. It provides options for a refund via credit card, online store credit, or bank account and notes refunds may take up to 5 days to process.

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Waymon
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94 views1 page

t7 Returns FormA4 v3

The document is a product return form for returning items to Torpedo7 within 30 days of receipt. It instructs customers to return items in their original packaging and condition with any instructions or warranty cards. It requests the customer provide their contact details, order number, and reason for return. The form then has the customer list the items, prices, and total amount being returned. It provides options for a refund via credit card, online store credit, or bank account and notes refunds may take up to 5 days to process.

Uploaded by

Waymon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PRODUCT RETURN FORM

Returns will be accepted up to 30 days from the date on receipt

PLEASE ENSURE ALL RETURNED ITEMS ARE IN THEIR ORIGINAL BRANDED PACKAGING AND IN A NEW
UNMARKED CONDITION WITH ANY INSTRUCTIONS AND WARRANTY CARDS.
For warranty claims please use the original packaging if you still have it, if not please package well
Please complete this product return form
Package your return. Include this completed product return form.
Send package via insured carrier to:
New Zealand Returns: Australian Returns:
Torpedo7 (Returns) Torpedo7 (Returns)
26 Sharpe Rd, RD2, Rukuhia P O Box 637
Hamilton Strawberry Hills NSW 2012
New Zealand Australia

If you have queries in completing this form please contact us


email us at [email protected] or online at http://torpedo7.com using the LIVE HELP
phone our Customer Service Team on (NZ) 0800 86 77 33 or (AU) 1800 18 29 30

STEP ONE: Please provide your details

Today’s Date: ____________________________ Order Number: _______________________________


Your full name: ____________________________ Contact Ph: ________________________________
Email address: ______________________________________________________________________________

STEP TWO: Please indicate desired choice

O Warranty (returning an item that is faulty or damaged ) O Dispatch Error (returning an item that was sent in error )
O Refund

STEP THREE: List the items you are returning

QTY DESCRIPTION COLOUR/SIZE PRICE EACH TOTAL $

Reason for Return ____________________________________________________________________________________________

Refund Details/Payment
Due to banking systems, please allow up to 5 working days for refunds to appear back
onto your account once processed

O Refund to Credit Card O Online store credit voucher


The refund will be returned to the same credit card A voucher code will be emailed to you to spend
used in the purchase. Your card number is not on a future purchase.
required.
O Refund to bank account
Refunds to a bank account only apply when the
original payment has been made by direct credit or
the payment credit card has been cancelled.
Bank account:

Continue any notes on the back of this page if required

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