Alstom
Alstom
e-Book
Corporate Instruction 12.2
Content:
1. General principles
2. Mobile phones, BlackBerry, Tablets & 3G cards
3. Laptop vs. desktop computers
4. Accessories and add-ons
5. Shared printers vs. personal printers
6. Software
7. E-mail
8. IT purchasing
Alstom spends a significant amount per year on Information Technology (IT), of which about 50 million
Euros are related to personal use of IT by people.
The present document is not intended to set all the rules which all IS&T users should comply with. It does
not replace other existing policies such as the Alstom IT Security Policy (e-Book 12.5).
The present procedure (IS&T user guidelines) validated by Alstom’s Executive Committee, sets out the
guidelines which all Alstom employees and any third party using our IT systems must comply with when
planning and engaging in usage of IS&T equipment and services, which may have a direct impact on the
overall IS&T expenditure of the Company.
Please note that the compliance to this procedure will be evaluated in the internal audits that will be
conducted and any deviation to this procedure will be specifically monitored and rightfully/positively
reported to Alstom’s Executive Committee.
1. General Principles
Alstom's means of communication, e-mail, voice mail, internet, telephone (including mobile devices) and
other means of communication, are the property of Alstom.
Their use for private purposes is based on the recognition that private and business life are closely
linked together and that the right balance between the two is beneficial for Alstom and its
employees. However, such use should be limited to what is reasonable and necessary under given
circumstances.
IS&T users must adopt a responsible behaviour with IT equipment & software, telecommunications
and associated devices as they are fragile. They should be used with the utmost care, kept in good
conditions and safely to prevent theft.
Mobile phones, BlackBerry, Tablets and 3G cards are reserved and provided in-line with the following
employee grades:
(1) (2)
BlackBerry C2 and C3 and C2 and C3 and C3 and C3 and
above above above above above above
Mobile phones
Exceptions to be approved by VP or Managing Directors.
BlackBerry
Exceptions to be approved by business SVP.
3G cards for PC
Exceptions to be approved by business / functions SVPs.
Laptop computers should be exclusively allocated to staff that often need to work outside of Alstom sites, in
different Alstom sites and/or who travel.
Laptop allocation should be justified and validated by the IS Manager and the Director or the Senior
Management of the related entity when he/she has got delegation of authority.
The minimum life cycle of a PC is four years. Any replacement decision will be made after a review of (on a
case by case basis) the actual PC requirements for the specific working environment.
Any exception should be justified either for technical reasons e.g. additional memory or for specific working
conditions and validated by the user’s management.
The installation of personal printers will stop. This is to encourage the use of shared printers.
Any exception, due to specific working conditions, should be justified and validated by the IS Manager and
the Director or the Senior Management of the related entity when he/she has got delegation of authority. It
is reserved to staff who need to print confidential documents when/where no multi-function shared printers
with “secure printing feature” are available.
6. Software
No software should be installed on PCs without the agreement of Alstom IT Shared Service Centre
(ITSSC).
7. E-mail
The workplace strategy, currently under development, will revise, in the next coming months, the Company
standards and policy in terms of workstation, PC hardware, software, and as well as the e-mailing system.
As a consequence of this revision, the way the revised e-mailing system will be implemented and used will
be aligned to the “market best practices” concerning e-mail sizing, e-mail boxes, etc…
This will contribute to optimise e-mail traffic and reduce e-mail storage, and eventually contribute to the
overall reduction of IT costs while improving the performance and quality of service.
8. IT purchasing
From a Company-wide point of view, all external spending including IS&T should be materialised through a
formal order and all negotiations should go through Sourcing (the objective being to increase Sourcing
coverage from 50% to 80%).
As one of the key levers, it is intended to push, as priority, the full usage of Corporate IS&T frame
agreements.