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Alstom

The document outlines guidelines for Alstom employees and third parties regarding the use of the company's information systems and technology. It details rules around mobile devices, laptop vs desktop computers, printers, software installation, and email. It notes that 50 million euros are spent annually on personal IT use and that compliance will be monitored through internal audits.

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0% found this document useful (0 votes)
217 views3 pages

Alstom

The document outlines guidelines for Alstom employees and third parties regarding the use of the company's information systems and technology. It details rules around mobile devices, laptop vs desktop computers, printers, software installation, and email. It notes that 50 million euros are spent annually on personal IT use and that compliance will be monitored through internal audits.

Uploaded by

sujit5584
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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You are on page 1/ 3



e-Book
Corporate Instruction 12.2

First publication date: 23 June 2009


Update: 2 August 2013

Section 12 : Information Systems and Technology


Subject: IS&T User Guidelines
Responsibility: Chief Information Officer

Content:
1. General principles
2. Mobile phones, BlackBerry, Tablets & 3G cards
3. Laptop vs. desktop computers
4. Accessories and add-ons
5. Shared printers vs. personal printers
6. Software
7. E-mail
8. IT purchasing

Alstom spends a significant amount per year on Information Technology (IT), of which about 50 million
Euros are related to personal use of IT by people.

The present document is not intended to set all the rules which all IS&T users should comply with. It does
not replace other existing policies such as the Alstom IT Security Policy (e-Book 12.5).

The present procedure (IS&T user guidelines) validated by Alstom’s Executive Committee, sets out the
guidelines which all Alstom employees and any third party using our IT systems must comply with when
planning and engaging in usage of IS&T equipment and services, which may have a direct impact on the
overall IS&T expenditure of the Company.

Please note that the compliance to this procedure will be evaluated in the internal audits that will be
conducted and any deviation to this procedure will be specifically monitored and rightfully/positively
reported to Alstom’s Executive Committee.

1. General Principles

Alstom's means of communication, e-mail, voice mail, internet, telephone (including mobile devices) and
other means of communication, are the property of Alstom.

Their use for private purposes is based on the recognition that private and business life are closely
linked together and that the right balance between the two is beneficial for Alstom and its
employees. However, such use should be limited to what is reasonable and necessary under given
circumstances.
IS&T users must adopt a responsible behaviour with IT equipment & software, telecommunications
and associated devices as they are fragile. They should be used with the utmost care, kept in good
conditions and safely to prevent theft.

e-Book 12.2 -2013-08-02 IS&T User Guidelines 1/3



Only standard devices approved by Alstom IT Shared Service Centres (ITSSC) should be used by
Alstom employees.
It is reminded that connecting private devices (PC, mobile telephones, Smartphones, etc…) directly
to the Alstom network may only be allowed following BYOD program rules and where service is
available.

2. Mobile phones, BlackBerry, Tablets & 3G cards

Mobile phones, BlackBerry, Tablets and 3G cards are reserved and provided in-line with the following
employee grades:

Thermal Renewable Corporate


Power Power Transport Grid Functions ITSSC
(1)
Mobile Phones B1 and above

(1) (2)
BlackBerry C2 and C3 and C2 and C3 and C3 and C3 and
above above above above above above

Tablets Managed only by exception, to be approved by Sector HR SVPs / President.


Data roaming disabled.

3G cards for PC 3G cards to be removed from usage

(1) For ITSSC, exceptions to be approved by Alstom CIO’s direct report.


(2) Android when BlackBerry is not available.

Mobile phones
Exceptions to be approved by VP or Managing Directors.

BlackBerry
Exceptions to be approved by business SVP.

3G cards for PC
Exceptions to be approved by business / functions SVPs.

3. Laptop vs. desktop computers

Laptop computers should be exclusively allocated to staff that often need to work outside of Alstom sites, in
different Alstom sites and/or who travel.

Laptop allocation should be justified and validated by the IS Manager and the Director or the Senior
Management of the related entity when he/she has got delegation of authority.

The minimum life cycle of a PC is four years. Any replacement decision will be made after a review of (on a
case by case basis) the actual PC requirements for the specific working environment.

e-Book 12.2 -2013-08-02 IS&T User Guidelines 2/3



4. Accessories and add-ons

The use of add-ons and accessories should be limited.

Any exception should be justified either for technical reasons e.g. additional memory or for specific working
conditions and validated by the user’s management.

5. Shared printers vs. personal printers

The installation of personal printers will stop. This is to encourage the use of shared printers.

Any exception, due to specific working conditions, should be justified and validated by the IS Manager and
the Director or the Senior Management of the related entity when he/she has got delegation of authority. It
is reserved to staff who need to print confidential documents when/where no multi-function shared printers
with “secure printing feature” are available.

6. Software

No software should be installed on PCs without the agreement of Alstom IT Shared Service Centre
(ITSSC).

7. E-mail

The workplace strategy, currently under development, will revise, in the next coming months, the Company
standards and policy in terms of workstation, PC hardware, software, and as well as the e-mailing system.

As a consequence of this revision, the way the revised e-mailing system will be implemented and used will
be aligned to the “market best practices” concerning e-mail sizing, e-mail boxes, etc…

This will contribute to optimise e-mail traffic and reduce e-mail storage, and eventually contribute to the
overall reduction of IT costs while improving the performance and quality of service.

8. IT purchasing

From a Company-wide point of view, all external spending including IS&T should be materialised through a
formal order and all negotiations should go through Sourcing (the objective being to increase Sourcing
coverage from 50% to 80%).

As one of the key levers, it is intended to push, as priority, the full usage of Corporate IS&T frame
agreements.

e-Book 12.2 -2013-08-02 IS&T User Guidelines 3/3

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