O&M: Analyzing The Organization: Objective: To Give You Insight Into The Way Real-World Organization Work by Analyzing
O&M: Analyzing The Organization: Objective: To Give You Insight Into The Way Real-World Organization Work by Analyzing
Objective: To give you insight into the way real-world organization work by analyzing
an organization that you choose against the relevant principles of Organizational Theory.
Methodology: You will work in groups of five. At regular intervals your instructor will
give you an Organization Design module for which you must collect and analyze
information about an organization that you will select now and study during the entire
term. You could expect these modules at the end of every fifth session.
For each module you will prepare a report and submit to the instructor within the
specified deadline. You will integrate the information you collect into a final report to be
presented to the instructor at the end of the term.
Suppose you select General Motors. You will collect the information specified in each
organization design module, present and summarize your findings on GM, and then
produce a final report. By the end of term, by completing each module, you will have a
clear picture about how organizations operate and how they deal with problems and
contingencies they face.
The first step is to choose a well-known organization about which a lot has been written
or you are sure about the accessibility of relevant data through Internet and/or E-mail. If
a group member had worked in an organization and he/she would have access to
data/information -that would be another way of choosing your organization. The best
sources of information are national and international business periodicals like Business
India, Business Today, Business World, Fortune, Business Week, and Forbes; Financial
Dailies, news magazines like Time and Newsweek; and on-line information service
including websites on the Internet. In addition, you should write to “your” company and
ask for a copy of its current annual report (you might find previous annual reports in
libraries or on the Internet), and you should check industry and trade publication.
If you consult these sources, you will obtain a lot of information that you can use to
complete the design modules. You may not get all the specific information you need, but
you will have enough to answer many of the design module questions. To obtain
information that you lack, do not be afraid to e-mail your organization and contact its
public relations department or other relevant sources. You will be surprised at how much
companies will tell you if you ask the right questions.
If you use only written sources to study a very large organization, you will get a lot of
interesting information that relates to organizational theory, because the organization is
large and complex and is confronting many of the problems discussed in this course. But
you may not be able to obtain all the detailed information you want.
Whatever selection approach you use, be sure that you have access to enough interesting
information to complete the majority of the organizational design modules. The issue is
to make sure that you can gain access to enough information to write an interesting
report.
Evaluation: The Group Project carries 20% weightage. The following parameters would
form part of the evaluation: Quality of the information obtained in terms of relevance and
insight; Promptness in submitting the individual modules; Ability to integrate the
information into a coherent final report; and Performance in the project viva-voce which
may be conducted randomly at the end of each module.
ANALYZING THE ORGANIZATION: MODULE # 1
ASSIGNMENT: This module attempts to get at some of the introductory details of your
organization. Also what basic operating principles that your organization uses to perform
its tasks. From the information you have been able to obtain, you are also asked here to
describe the aspects of your organization’s structure
1. What is the name of the Organization? What goods and services does it
produce/provide? Describe the company’s organizational mission. Describe the
way it has grown and developed.
2. How many employees does the organization employ? Who are the organization’s
major stakeholders? Do the goals of various groups conflict? Which stakeholder
group’s goals receive priority in your organization? Does the organization do a
good job in managing its stakeholders? How do you know?
4. Analyze the effect of the forces on the complexity, and dynamism of the
environment. From this analysis, how would you characterize the level of
uncertainty in your organization’s environment?
9. How many levels are there in the organization’s hierarchy? Does the organization
experience any of the problems associated with tall hierarchies? Which ones?
What is the span of control of the CEO? Is this span appropriate, or is it too wide
or too narrow?
11. Does your analysis lead you to think that your organization conforms more to the
organic or to the mechanistic model of organizational structure? Why?