UNIVERSITY OF LUCKNOW

BBA Programme

FIRST SEMESTER

BMS-101 BUSINESS MATHEMATICS

COURSE OBJECTIVE
This course aims to equip students with a broad based knowledge of mathematics with emphasis on management applications.
COURSE OUTLINE:
Unit I Arithmetical progression and geometrical progression. Permutation and Combination. Bionomial theorem for a positive integral
index. Matrix Algebra: Matrix operations – Addition, Subtraction and Multiplication. Transpose a matrix, Determinant of a square
matrix. The inverse of a matrix. Solution to a system of equations by the adjoint matrix method.
Unit II: Differential Calculus :Functions, limits and continuity. Differentiation Derivative of a function of one variable. Derivative of
a power function. Derivative a product of two function. Derivative of a quotient of two functions; Derivative of a function of a
function; Derivatives of Logarithmic functions. Logarithmic Differentiation. Implicit functions. Local maxima and minima.
Optimisation using calculus.
Unit III Business applications: Derivative as a rate measure, elasticity of a function. Price elasticity of demand, price elasticity of
supply. Marginal cost and marginal revenue.
Unit IV :Rules of integration : Integration by substitution, Integration by parts, Integration by partial fractions, Definite integral
SUGGESTED READINGS
1. Mongia • Mathematics for Business and Economics
1. Zamiruddin • Business Mathematics
1. Sunderasam and Jayseelam • An Introduction to Business Mathematics
1. Raghavachari • Mathematics for Management
1. Sancheti & Kapoor • Business Mathematics

BMS 102 : PRINCIPLES OF ECONOMICS

COURSE OBJECTIVE:The basic objective of this course is to familiarise the students with the concepts and tools of economics as
applicable to decision making in a business environment.
Unit I : Basic Concepts and Demand Analysis
Definition, Nature and Scope of Economics, Economics as an Art Science, Relevance of Economics in Management Science. Demand
Curve and Nature of Demand, Demand Elasticity, Determinants of Demand, Indifference Curve Technique.
Unit II : Production Analysis
Factors of Production, Laws of Production – Law of variable proportion of returns to scale, cost and cost-curves, equal product curves
and producers equilibrium.
Unit III: Market Analysis
Nature of Market, Types of Markets and their characteristics, price output, determination under various market conditions – perfect
competition, monopolistic competitions and monopoly. Price discrimination.
Unit IV:Theory of Factor Pricing
Factor pricing :theories of rent. Ricardian and modern theory, quasi-rent, theories of wages, old theories and productivity theory,
backward bending supply curve of labour, theories of interest – classical, loanable funds, nature and theories of profit.
SUGGESTED READINGS
1. Stonier & Hague • Test Book of Economics
1. Sundaram & Vaish • Principles of Economics
1. K.K. Dewett • Principles of Economics

BMS – 103: FINANCIAL ACCOUNTING

COURSE OBJECTIVE: The course aims to make a conceptual orientation and equip the students in the maintenance of financial
records as well as prepare them for management applications.
COURSE OUTLINE
Unit I: Modern concept, objective and functions, accounting concepts and functions, accounting process – System of Accounting
Recording and classifying.
Unit II: Trial Balance, Accounting errors and their rectification’s Preparation of Final Accounts Adjustments in recorded transactions
of : Inventories Depreciation Bad and Doubtful Debts Accruals and pre-payments Problems in Financial Statements.
Unit III:Preparation of accounting records and financial statements of companies.
Unit IV:Analysis and Interpretation of Financial Statements.
SUGGESTED READINGS
Grewal, T.S. Double Entry Book-keeping Agarwal, B.B. Higher Accountancy Shukla, M.C. Advanced Accountany Maheshwari,
S.N. Introductions to Advanced Accountancy
BMS – 104 : FOREIGN TRADE OF INDIA
COURSE OBJECTIVE: This course aims to equip students with a broad based knowledge of trade practices in India.
COURSE OUTLINE
Unit –I Introduction – Trade its meaning and types. Difference between internal and international trade. Theories of International
Trade. India’s Internal Trade- Characteristics and Problems. Coastal trade and trade of Uttar Pradesh. Terms of Trade. Trade :
Terminology and abbreviations.
Unit-II Foreign Trade of India – Before independence, During Planning Period, Recent trends in India’s Foreign Trade. Major Items
of Exports: Composition, Direction and Future Prospects, Major Items of Imports: Composition, Direction and Future Prospects.
Unit –III Free Trade and Protective trade policies, India’s Major trading partners. Financing of foreign trade, National Level
Financing Institutions: EXIM Bank, ECGC and other institutions in financing of foreign trade, STC, MMTC, SEZ and EPZ. Export
promotions.
Unit –IV Strategy for Trade Policy in India – General Developments during planning period. Recent World trade Scenario, Recent
changes in trade policy, Trade agreements – Bilateral and Multilateral Trade Agreements. GATT & UNCTAD, WTO. India’s Balance
of Trade and Balance of Payments.
Books Recommended:
1) Bhagwati J. Srinivasan – Foreign Trade regimes and Economics development
2) Jaiswal Bimal & A.K.Singh – Foreign Trade of India
3) Plaekar – Trade of India
4) Salvi P.G. – New Directions on India’s Trade policy.
5) Cherrunilam F. – International Trade Export Management
6) Singh, M – India’s Export trends
7) Varshney R.L. – India’s Foreign Trade

BMS 105 INDIAN SOCIETY AND CULTURE SEMESTER

COURSE OUTLINE
UNIT 1: Features of Indian social system and social institutions
• Characteristics of Indian social system and important social institutions
• Varna and Caste system
• Purushartha
• Sanskaras
UNIT 2: Evolution of culture and social change in India
• Indian Family system
• Impact of sanskritization,westernisation,modernisation on Indian society
• Indian Education system
• Indian marriage system
• Continuity and change in India
UNIT 3: Social problems in India & National Integration
• National Integration-A historical perspective
• Problems of terrorism and communalism
• Role of Religion in promotion of harmony
• Status of women
UNIT 4: Impact of social and cultural factors on business
• Guilds(Shrenis) and their role in business of promotion in ancient India
• Economic development and social change
• Human values in management
• Indian traditions for decision making and management of stress.

BMS – 106: ENGLISH LANGUAGE & BUSINESS COMMUNICATION

COURSE OUTLINE
Unit I: English Language (i) Use of business jargons & colloquialism (ii) Use of idioms and phrases (iii) Grammatical aids to correct
writing
Unit II: (iv) Report writing (v) Writing effective memos, minutes, notices, agenda (vi) Essentials of effective business letters
(vii)Basics of e-mailing
Unit III: Business Communication (i) Definition & importance of business communication (ii) Barriers to effective communication
(iii) Importance of audio-visual communication (iv) Importance of cross-cultural communication
Unit IV:
(v) Listening as an effective communication skill (vi) Strategies of a kinesthetic speaker (vii) Resume writing (viii) Audience analysis

Second Semester
BMS – 201 : STATISTICAL METHODS
COURSE OBJECTIVE: The course aims to equip the students with statistical tools and concepts that help in decision making. The
emphasis is on their application in business.
Course outline
Unit I Definition, scope, importance and limitations of statistics, methods of collection and tabulation of data. Measures of Central
Tendency – Mean, median, mode, goemetric and harmonic mean. Measure of Dispersion – Range, quartile, deviation, mean deviation
and standard deviation. Skewness, moments and kurtosis. Simple correlation and regression, partial and multiple correlation and
regression.
Unit II Probability – Definition - objective and subjective, addition and mulitplication theorem of probability, conditional probability,
Baye's theorem, probability distribution, binominal, poisson and normal.
Unit III Sampling and sampling distribution, methods of sampling, sampling and non-sampling errors, central limit theorem, sampling
distribution of the mean, distribution of difference of two means, sampling distribution of the difference of two proportions.
Unit IV Tests of Hypothesis, Type I and Type II Errors, one tailed and two tailed tests, testing hypothesis about population mean,
testing hypothesis about the difference between the means, testing hypothesis about population, proportion and the difference of two
proportions. Small sampling theory – Student's T test distribution – Chi (ki) square test.
Suggested Readings
Levin, R.I. Statistics for Management Hoel and Jessen Basic Statistics for Business and Economics Croxton, Crowdon and Bolch
Practical Business Statistics Spiegel, M.R. Statistics Freud, J.E. Modern Elementary Statistics Jedumns et. al. Statistical Analysis for
Business Decisions Gupta, S.P. & Gupta, M.P. Business Statistics Gupta, S.P. & Gupta, M.P. Statistical Methods Elhance, D.N.
Fundamentals of Statistics Elhance, D.N. Practical problems in Statistics Gupta, C.B. Introduction of Statistical Methods Yamase
Statistics – An Introductory Analysis Sancheti & Kapoor Business and Economics Statistics

BMS– 202 : BANKING OPERATIONS MANAGEMENT

Course outline
Unit I Indian financial System, Banking System in India, Financial sector reforms in India, RBI – role, functions, monetary policy and
credit control, commercial banking in India, Regulatory Environment for commercial bank in Indian core banking.
Unit II Operational Aspect of commercial banks in India, Relationship between Banker and customers, Types of customer a/c,
Cheques, Endorsement, Presentment, Dishonour, Rights and liabilities of Paying and collecting Banker, Time Value of money –
calculation of interest on loan & deposits, EMIs, Present Value, future value and loan Amortization.
Unit III Negotiable Instruments, Bills of Exchange and Promissory notes, Rights and liabilities of parties, Bills discounting and
Purchasing, ancillary Services of the Bankers.
Unit IV Employment of funds by Commercial Banks Financial statement analysis, Types of securities, mode of creating charge, Bank
guarantees, Asset – liability management in commercial Banks. Basel norms.
SUGGESTED READINGS
1. Shrelekhar: Banking
2. Jaiswal Bimal : Banking Operations Management
3. Jhinghan M.L. : Banking Theory & Practice

BMS – 203 : Fundamentals of Computer Science

COURSE OBJECTIVES
The objectives of the course are to familiarise the students with the basics of the computers and its uses.
COURSE OUTLINE
Unit I : Fundamentals of Computers
Introduction to computer types (Analog, Digital and Hybrid); Characteristics of computers; Evolution of computers (History,
generation), Basic components of a computer, their functions and interrelation; stores program concepts, RAM, ROM; Computer
hardware and software and firmware; Computer languages, types of software, processing of a computer program, batch, time-sharing
and multi programming; Computer uses, applications and capabilities; concept of data communication and networking. Types of
Computer Systems; Personal, Micro, Mini, mainframe and super computer; differences and capabilities; range of applications.
Unit II : Data Representation
Binary, Octal and Hexadecimal Number Systems and their inter-conversions; Binary Arithmetic; Internal data representation;
Organization of memories; Fixed point and Floating point number representation; representation of Alphanumeric character codes,
ASCII codes. Introduction, types and applications of Text Processor, Word Processor, Spread Sheet.
Unit III : Data Storage
Primary storage; addressing and capacity; types of secondary storage – magnetic tapes, disks, organisation methods (sequential and
direct); floppy disk optical disk; CD-ROM. Input/Output Devices: Tape/Disks/diskettes, Light-pen, mouse and joysticks, character
readers, VDU, serial, line-printer plotters.
Unit IV : Operating System
Introduction to operating system; types of operating systems with main emphasis on Disk Operating System (DOS); Details of basic
system configuration; Important terms like Director, File, Volume, Label, Drive name etc. DOS Components – I/O Systems, BIOS,
COM, IBM, DOS-COM, start-up sequence, file name, hard disk; Use of function keys; File commands; Dir, Copy, Delete, Rename,
Type-Print Etc. Disk Commands – Format, Diskcopy Backup, Restore, Chkdsk, Batch Files, Editor; Creating and editing files,
commands and special editing keys, Setting up MS-DOS; System and autoexec.bat files; use of wild cards, redirecting commands;
input/output fitters, pipes.
Suggested readings
Govindraju, S. Introduction to Computer Science Jain, V.K. Computer and Beginners Sinha, P.K. Fundamentals of Computers
Norton, Peter Dos 5.0/6 Ram, B. Computer Fundamentals

BMS – 204 : COST ACCOUNTING

COURSE OBJECTIVES
The course aims to provide a working knowledge of the basic Cost Accounting principles to students.
COURSE OUTLINE
Unit I Basic framework of costing : Definition, Nature, Scope ,limitation and Significance, meaning and elements of cost and its
classification, accumulation and ascertainment of cost centres, cost units. Accounting
Unit II Methods of Costing, unit/single/output costing, job & contract costing, operation/service costing.
Unit III Cost Accounting, preparation of costing, profit & Loss A/c and its Process costing, costing methods of Joint products and by-
products reconciliation with financial profit & loss A/c.
Unit IV Cost reduction, cost control, budgetary control; standard costing.
SUGGESTED READINGS
Lucey, T. Costing Bigg Cost Accounts Whelden Principles and Methods of Costing Blocker & Weltner Cost Accounting Gillepse
Cost Accounting & Control Horngamme, C.T. & Foster Costing Accounting & Managerial Emphasis Bhattacharya, S.K., Deodhar,
J. Accounting for Management – Text & Cases Bhar, B.K. Cost Accounting Gupta, R.R. Cost Accounting Sengupta Cost
Accounting Saxena & Vashishth Advanced Cost and Management Accounting Prasad, N.K. Cost Accounting Maheshwari, S.N.
Cost Accounting

BMS - 205 BUSINESS ORGANISATION AN ENTREPRENEURSHIP

COURSE OBJECTIVE:
The course aims to provide an insight into the forms of business organization and helps in developing entrepreneurial skills in
students.
COURSE OUTLINE
UNIT- 1: Meaning and definition of business, business and society, objective and characteristics of business, component of business,
business system and economic system, modern business, difference between business and profession, scale of operation and size of a
firm, optimum firm.
UNIT-2: Forms of business organization- Sole proprietorship, Partnership, Joint Stock Company and cooperative society. Business
combination, meaning, causes and objectives. Types and forms of merger, takeover and acquisition.
UNIT-3: Definition-Nature, role, function and types of entrepreneur, intrapreneur, entrepreneurial development programme, scope of
entrepreneurship, motivation theories, factors effecting entrepreneurial growth, identification of business opportunities, market survey.
UNIT-4: Project management- project formulation, selection of project, choice of technology, plant and equipment.
Financial assistance to entrepreneur. Managing men, material and machine. PERT and CPM. SWOT Analysis. Feasibility of the
project. Social responsibilities and business ethics.

BMS 206 FINANCIAL MATHEMATICS

COURSE OBJECTIVES
The course aims to provide knowledge of Mathematics useful in managerial decision making and computer methods.
COURSE OUTLINE
Unit I Fundamental concepts of financial mathematics, effective rate of interest, nominal rate of interest and force of interest, rate of
discount. calculation of accumulated value of a given investment using effective rate of interest, nominal rate of interest and force of
interest.
Unit II Present value of a given investment using effective rate of interest, nominal rate of interest and force of interest. Equation of
payments.
Unit III Valuation of Annuities. Present value of an annuity. Present value f an annuity payable time in a given time period. Deferred
annuity. Present value of perpetuity- Perpetuity certain and perpetuity due. Accumulated value of perpetuity.
Unit IV Analysis of annuity- calculation of principal component, interest component and outstanding liability. Sinking fund policies.
 THIRD SEMESTER

BMS 301 OPERATING SYSTEM & APPLICATION SOFTWARE

COURSE OBJECTIVES
This paper would make students learn about the latest version MS Windows operating system. The application software covered under
this paper would include MS Office.
COURSE OUTLINE
Unit I Operating System-Windows
Concepts of CUI & GUI, MS-Windows as GUI operating system, parts of windows, capabilities – interface, menu driven, ready
internet connectivity, easy navigation, simple keep up and management of files, inbuilt product – notepad, paint brush word pad,
windows explorer.
Unit II Office Automation MS-Word
Concept and need of word processing using word as a product, creating document, apply formatting, moving around in a document,
editing document, spell checker, cut, copy paste operations, header and footers, table – rows, columns, mail-merge.
Unit III MS-Excel
Concept and need of electronic spreadsheet, using excel as a product, parts of an electronic spreadsheet, screen layout, rows, columns,
cells, entering data in a worksheet labels, values, formula, naming cells, protecting worksheets, creating charts, lists and databases,
filter and advanced filter.
Unit IV MS-Power Point & MS-Access
Concept of graphics and presentations, power point as a product, essentials of a presentation, creating a presentation, slide types, slide
layout, adding text & pictures to a slide, running a slide show, creating animation, adding sound to create a multimedia presentation.
Concept of database management and record handling, access as a product components of access, creating a table, adding, editing and
deleting records, view data, create queries.
Suggested Readings
Leon, A & Leon, M : Introduction to computers with MS-Office
Russell A. Stultz : MS-Access for windows
Aitken : The point & click guide to MS-Office
Hart Davis : The ABC’s of word
Hart Davis : The ABC’s of office

BMS 302 : INDIAN BUSINESS ENVIRONMENT

COURSE OBJECTIVES
The aim of this course is to highlight those external factors which can effect the decision making process.
COURSE OUTLINE
Unit I The concept of Business Environment, its significance and Nature, The Interaction Matrix of Different Environmental
Factors. The process of Environmental Scanning, Basic Philosophies of Capitalism and Socialism with their variants.
Unit II : The Politico-Legal Environment
The relationship between Business and Government in India. The constitutional provisions affecting Business, an introduction to some
important business laws like MRTP, Industries (Development and Regulation) Act, 1951, FERA, SEBI Act, The Changing Dimension
of these Laws and their Impact on Business.
Unit III : The Economic Environment
The philosophy strategy and planning in India. The concept of mixed economy, The public Sector and the private sector their
changing Roles. The Industrial Policy in India in recent years. The new Economic Policy, Liberalisation and Globalisation and their
impact on Business. The Monetary Policy, Fiscal Policy and Union Budget as an instrument of growth and their impact on Business.
Development Financial Institutions and their Relevance to Business Operations. The Multi-National Corporations.
Unit IV : Socio-Cultural Environment in India
Salient features of Indian Cultural and Values and their Implications for Industrialisation and Economic Growth. Emergency of
Middle Class, New Demand for Consumer Industries, Consumerism. Development of Business Enterpreneurship India, Social
Responsibility of Business. Policy for Research and Development in India. The Problem of Selecting Appropriate Technology. The
Multinationals as a source of Technology. World Trade Organisation, New Exim Policy.
SUGGESTED READINGS :
Ghos, P. & Kapur, G.K. Business & Society - A Study of Business Environment Adhikari, M. Economic Environment of Business
Cherunilavam Business Environemtn Dasgupta A. & Sengupta A. Government and Business

BMS – 303 : MANAGERIAL ECONOMICS

COURSE OBJECTIVES
The objective of this course is to impart knowledge of the concept and tools of Economic Analysis as relevant for Business Decision-
Making
COURSE OUTLINE
Unit I : Basic Concepts and Demand Analysis
Basic Tools - Opportunity Cost principle, Incremental principles, Equi-Marginal principle, Principle of Time perspective. Uses of
Managerial Economics, Demand Theory, The concepts of Demand, Determinants of Demand, Demand Function and Demand
Elasticities, Demand Estimation and Demand Forecasting.
Unit II : Production, Cost and Revenue Analysis
Production Function and its managerial use, Cost Concepts and classification, Cost output relationship, Traditional and Modern
Theory of Cost, Meaning and Types of Revenue, Break-even analysis.
Unit III : Market Structure and Behaviour of Firms
Pricing and Output Decision under different market structures: Monopoly, Monopolistic, Oligopoly. Mergers and Acquisitions under
Oligopoly, Some recent developments in price policy of firms like price penetration, price skimming and Limit pricing.
Unit IV : Macro Economic Issues in Business Decision Making
National Income Accounting, Theory of employment, IS-LM model, Economic Growth and Development.
SUGGESTED READINGS :
Richard & Brackford Business Economics Mote, Paul & Gupta Managerial Economics Joel Dean Economic Theory Baumol W.J.
Operational Analysis Peterson William Managerial Economics

BMS – 304 : ESSENTIALS OF MANAGEMENT

COURSE OUTLINE
The objective for this course to provide an understanding of the tasks and functions of management and to acquaint the Participants
with the developments in concept. Theories and practices in the overall field of management.
COURSE OUTLINE
Unit I : Planning
Nature and significance of Management, Contributions of Management though, Approaches of management, Contributions of Taylor,
Fayol and Barnard to Management Science Functions of a Manager Social responsibility of Managers, Values in management. The
Nature of significance of Planning, Objectives, Steps of Planning, Decision making as key step in planning. The process and
Techniques of Decision Making. Long Range Planning, Strategies and Policies.
Unit II : Organisation
Nature and significance, Approaches, Departmentation, Line and staff relationships, Delegation and Decentralisation, Committee
system, Department of effective organising, Staffing, nature and Significance, Selection, Appraisal and Development of Managers.
Unit III : Directing
Issues in managing human factors, Motivation, nature and Significance’s, Theories and Techniques, Communication Definition and
Significance, The process of Barriers, Building effective communication system.
Unit IV : Controlling
Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system, Managerial Effectiveness.
SUGGESTED READINGS:
Koontz Harold & O’Donnel Curil & Weilrich Management, Newman Summer Warren The process of Management Concept,
Behaviuour Practice; Massie J.L. & Doughlas J. Managing a Contemporary Introduction; Prasad, L.M. Principles and Practice of
Management; Dwivedi, R.S. Management: An Integrated Approach

BMS 305 PERSONNEL MANAGEMENT

COURSE OUTLINE
The objective of this course is to familiarise the students with theories and techniques of Personnel Management.
COURSE OUTLINE
UNIT I: Introduction to Personnel Management & Manpower Planning
Personnel Management: Conceptual framework, Nature, Scope and Significance. Functions of Personnel management. Job Analysis:
Concept, Objectives, Job Description and Job Specification Manpower Planning: Concept, Significance, Process and techniques of
HR Demand and Supply Forecast
UNIT II: Employee Acquisition and Development
Recruitment: Concept, Objectives, and Sources of Recruitment Selection: Concept, Process and Selection Tests. Induction and
Orientation Training & Development: Concept, Purpose, Methods and Techniques Motivation: Concept, Significance and techniques
of Motivation including Job Design, Job Enlargement, Job Enrichment and Employee Empowerment etc.
UNIT- III: Employee Appraisal and Maintenance
Performance Appraisal: Concept, Significance, Methods and Techniques of Appraisal, Compensation & Reward Management: Job
Evaluation, Concept of Wages & Salary, Wage Policy, Laws & Rules governing employee benefits, Incentives & Fringe Benefits
UNIT- IV: Industrial Relations
Discipline and Grievance Handling: Concept & Types of Discipline,Grievance Redressal Mechanism. Industrial Relations: Concept of
Industrial Relations, Industrial Disputes, Techniques of Dispute Resolution, and Workers’ Participation in Management Trade
Unionism in India.

BMS – 306 : MANAGEMENT ACCOUNTING

COURSE OBJECTIVE
The objective of this course is to equip the students with skills to evaluate organisation performance, spot inefficiencies, areas for
improvement and opportunity and provide them with decision making skills to recommend and use the best possible course of action
while taking into account both long-term and short-term implication of decisions.
COURSE OUTLINE
Unit I : Focus on Decision Making
Nature of Management Accounting, The Management Process and Management Accounting, difference between Financial
Accounting and Management Accounting, role and responsibilities of Management Accountant. Introduction to cost behaviour and
cost volume relationship, variation of cost behaviour, relevant information and decision making.
Unit II : Capital Budgeting
Decision and Techniques, Captial Budgeting under risk and uncertainty.
Unit III : Financial Analysis and Forecasting
Understanding Financial Reports, uses of Financial Analysis, interpreting Financial Ratios, Funds Flow and Cash Flow Analysis, other
Financial forecasting tools.
Unit IV : Accounting for Planning and Control & Reporting to Management
Budgetory Control, Flexible Budgets and Standards for Control, Management Control System and Responsibility Accounting,
Management Reporting System.
SUGGESTED READINGS :
Anthony Management Accounting Pandey, I.M. Management Accounting Ahmad Nisar Management Accounting Simon Herbert
The New Science Management Decisions Radford, K.J. Modern Managerial Decision Making Kassouf, S. Normative Decision
Making Shull,F.A. Orgainsation Decision Making Harold Koontz Essential of Management Srivastava, U.K. Quantitative
Techniques for Managerial Decision Making Wisniewski, M.I.K. Quantitative Methods for Decision Makers Richard I Levin
Quantitative Approach to Management Helge Drummord Effective Decision Making

BBA (MS) 307 Foreign Language (French/German – Non credit) compulsory

FRENCH LANGUAGE
COURSE OBJECTIVES: French Language as Foreign Language Course to Under Graduate Management Students. Teaching of
French as a foreign language to the management students in order to prepare them to communicate in French, to develop the four
skills in French i.e. Reading, Writing, Speaking and Comprehension.
Unit-I
Articles Gender and number of nouns and adjectives. Personal and Toique pronouns, Demonstrative and Possessive Adjectives
Preposition and adverbs Pronominal verbs.
Unit-II
Conjugation of verbs of all the Groups in Present Tense and Introduction to Past and Future Tense.Intetrrogation, Negotion and
Imperatives.
Unit-III
Name of days, seasons, months, colours, garments, body parts and numbers. Conversational French between known and unknown
people. Telephonic conversation with friends and clients.
Unit-IV
Topical writing, self Introduction, Biodata, Description of person, place or things as family, house, class, city, country etc. Letter
writing. Profession and nationality. To reply question in French based on comprehension of a French text.
GERMAN LANGUAGE
COURSE OUTLINE:
Unit-1
Introduction to Germany, Basic grammar structure, Nouns(singular , plural), Numbers, Days, Months, Seasons, Colours.
Unit-2
Personal Pronouns, Verbs, Conjunctions, Prepositions, Articles, Adjectives, Prepositions.
Unit-3
Tenses, Sentence construction, Interrogative sentences, Affirmative sentences, Negative sentences.
Unit-4
Comprehension Texts, Paragraph writing

FOURTH SEMESTER

BMS 401 MARKETING MANAGEMENT

COURSE OBJECTIVE: The purpose of this course is to develop an understanding of the underlying concepts, strategies and the
issues involved in the exchange of products and services.
COURSE OUTLINE
Unit I : Introductory
Concept of marketing, difference between marketing and selling, marketing function, marketing mix, market segmentation, marketing
planning, strategy and approaches.
Consumer Behaviour
Concept of consumer behaviour, buying motives, study of consumer behaviour and motivational research – its types, nature, scope and
role. Method of conducting marketing researh, sales promotion and advertising.
Unit II : Product Management
Nature and scope of product policy decisions, product-mix, product-line and product-life cycle, product planning and development,
product diversification, product improvement, product dronning. Branding and Trade Marks, packaging.
Unit III : Product Pricing
Concept, nature and scope of product pricing decisions; price policy considerations, objectives and strategies of pricing, selling below
cost, price dumping, price discrimination, resa-price maintenance, government regulation of pricing.
Unit IV : Distribution Management
Decisions relating to channels of distribution,Functions of distribution channel ,sales promotion, sales planning and forecasting,
management of sales force, analysis of sales performance and marketing of services,Integrated marketing communication(IMC).

BMS 402 Business laws

COURSE OBJECTIVE: The objective of the course is to familiarize the participants with legal perspective of the business legal
perspectives of the business administration in an enterprise.
COURSE OUTLINE
Unit-1 (Law of Contracts –I) :Definition, kinds and Essential Elements of a Valid contract, offer and acceptance ,consideration,
capacity of contract, free consent, legality of objects, Performance and discharge of contract.
Unit-2 (Law of Contracts- II) : Contract of indemnity and guarantee: meaning and its distinction, rights and duties of
indemnifier,indemnified and surety, discharge of surety's liability. Bailment and pledge :meaning and distinction ,Rights and duties of
bailor and bailee, pawnor and pawnee.
Unit-3 (Law Relating to Sale of Goods) :The sale of Goods Act.1930:formation of contract of sale, conditions and warranties,
Caveat empetor, Ownership of goods and transfer, unpaid seller and his rights.
Unit-IV (Law relating to patnership and negotiable instrument) : definition and nature of patnership,rights and duties of patners,
types of patners,dissolution of patnership,definiton and elements of Negotiable Instruments,Holder and holder in due course.
Suggested Readings:
Gulsan & Kapoor : Business Law including Company Law.
Singh, Avtar : Principles of Mercantile Law
Pandiya , R.S. : Principles of Mercantile Law
Shukla M.C. : A Manual of Mercantile Law
Bare Acts. : Indian Contract Act, 1872. Sale of Goods Act, 1930 Partnership Act, 1932. The Negotiable Instruments Act, 1881 .

BMS 403: INSURANCE AND PUBLIC FINANCE

COURSE OBJECTIVE:The objective of this paper is to generate awareness among student about monetary and fiscal policies and
the effects they can cause on firms decision making as well as the economy in general.
COURSE OUTLINE
Unit I : Concept of Insurance –Definition and classification, History of insurance in general and in India in particular, principles of
insurance, types of insurance – life, fire, marine and others – characteristics and policy conditions, institutions – L.I.C. and G.I.C.,
IRDA Act 1999.
Unit II
Principles of Life insurance and its impact on insurability. Morality tables and its kind. Basic elements in computation of premium.
Peculiarities of life insurance product and the classification Nature of group insurance and types of group Insurance covers Policy
claims and its procedures for settlement of various type of claims. Policy document and its various components including conditions
and privileges under the policy.
Unit III
Nature and scope of public finance, principles of maximum social advantage, public expenditures, principles of taxation – canons
incidence and effects etc.
Unit IV
Public debt, public expenditures, Indian public finance, budgets, fiscal policy, expenditures and revenues of the union government,
finance commissions and centre state finances.
SUGGESTED Readings
Dalton, H. : Public Finance
H.L.Bhatia : Public Finance
B.P.Tyagi : Public Finance
Musgrave & Musgrave : Public Finance
Mohd. Arif Khan : Insurance
O.P.Agarwal : Insurance & Risk Management

BMS 404 : COMPANY LAW AND SECRETARIAL PRACTICE

COURSE OBJECTIVE
The objective of the course is to familiarize the students with the various laws and procedures pertaining to a company.
COURSE OUTLINE
Unit I : Company – Definition, OBJECTIVES AND SCOPE OF THE COMPANY LAW 2013, classification,
incorporation and commencement of business, memorandum of association, articles of association, effects of registration, doctrine of
constructive notice and doctrine of indoor management. Prospectus – Law and procedures relating to issue and allotment of shares,
calls, forfeiture, surrender, transfer and transmission of shares, shares certificate and share warrant.
Unit II Company Management – Directors, Managers and Secretary – Appointment, rights and obligations.
Unit III Meetings and Proceedings – Law relating to board meetings and company meetings.
Winding up – Compulsory, Voluntary and under Supervision of Court.
Unit IV Secretarial Practice – Duties and Responsibilities of company secretary, secretarial duties relating to allotment of shares, calls
forfeiture and transfer of shares, specimen of certificate of incorporation, certificate of commencement of business, share certificates
and share warrants. Company meeting and board meetings – Secretarial duties relating to meetings, types of meetings, notice, agenda,
proxy motion, resolution, minutes and reports.
SUGGESTED READINGS :
Sherlerkar Company Law and Secretarial Practice Avtar Singh Company Law .

BMS 405 – Research Methodology

COURSE OBJECTIVE: The course aims to make students understand the technicalities involved in a research work.
COURSE OUTLINE
Unit I: Introduction to Research Methodology; Meaning, Objectives, Categories of Research, Features of good research studies,
Types of Research Studies, Scientific & Non-Scientific Methods, Research Methods & Research Methodology, Importance of
Research in Management Decisions, research process and its various steps.
Unit II :Research Design: Types of Research Design, Research Design in case of different research studies
Sampling and sampling distribution: Importance of sampling, methods of sampling, sampling errors Types of Data, Methods and
Techniques of data collection, Attitude measurement and scales: various methods to measure attitude.
Unit III :Data preparation and presentation: Editing, coding and organizing the data. Techniques of data presentation, Data analysis
and Interpretation: preliminary analysis using statistical tools, measures of central tendency, dispersion, correlation and regression.
Unit IV :Parametric and non parametric tests: z-test, t-test and chi- square test
Report writing & presentation: writing & formatting of reports, presenting your research reports & talks, graphical presentation.
SUGGESTED READINGS:
C R Kothari – Research Methodology
Prashant Sharangi-Research Methodology
Dr. Priti R. Majhi-Research Methodology

BMS 406 FINANCIAL MANAGEMENT

COURSE OBJECTIVE: To introduce the participants with the basic fundamentals and tools and techniques of Corporate Financial
Management in a changing, challenging and competitive global economic environment.
COURSE OUTLINE
Unit I : Introduction
Nature, scope and significance of Financial function for the organisation's success. Objectives of Corporate Financial Management,
Organisation structure to carryout finance function in Corporate enterprises. Financial Planning and Financial Forecasting.
Unit II : Capital Structure Planning - Financing Decision
Capitalisation and capital structure, Financial Planning - long and short term sources of corporate funds, objectives of an optimal
Capital structure, Financial and operating leverage analysis, cost of capital and capital structure decision.
Unit III : Investment Decisions - Time Value of Money
Nature of Investment Decisions, Investment Evaluation criteria, process of capital budgeting decisions, risk analysis and investment
decisions, capital budgeting practices of Indian companies.
Unit IV : , Working Capital Management and Dividend Decision
Concepts of working capital. The needs of working capital and Its determinants. Dimensions and trends In working capital
management. A brief analysis of the management of components of working capital. Sources of working capital finance and their
relative utility. Dividend Policy Models.
SUGGESTED READINGS
Horne, James Van Financial Management & Policy
Soloman Ezre The Theory of Financial Management
Hunt William and Donaldson BasIc Business Finance ,
Kuchal, S.C. Financial Management
Bradley Fundamentals of Corporation Finance
Pandey, I.M. Financial Management
Fred, Weston J. The Scope & Methodology of Finance
Weston & Brigham Essentials of Management Finance

FIFTH SEMESTER
BMS 501 : ORGANISATIONAL BEHAVIOUR
COURSE OBJECTIVE: The course aims at to sharpen human skills and also decision making skills of the students.
COURSE OUTLINE
Unit I : Introduction to Organisational Behaviour
1. An overview of organisational behaviour
2. Managing people and organisations.
3.Main types of organisation
4. OB in global context.
Unit II : Individual Process in Organisations
5.Personality
6. Learning, perception and attribution
7. Individual Differences
8. Basic concepts of motivation
9. Advanced concepts of motivation
10. Goal setting and rewards
11. Career dynamics
Unit III : Interpersonal Process in Organisations
12. Group dynamics
13. Intergroup dynamics
14. Leadership in organisations
15. Power, politics and conflict
16. Interpersonal communication
17. Decision making and creativity
Unit IV : Enhancing Individual and Interpersonal Process
18. Managing stress
19. Managing innovation and technology in changing environments
20. Organisation culture.
21. Organisation change and development

BMS 502 MANAGEMENT INFORMATION MANAGEMENT

Course Objective: The course aims to develop the basis understanding of the information systems and their role in business
organizations.
Course outline:
UNIT – I: Meaning and Role of Information Systems. Types of Information Systems: Operations Support Systems, Management
Support Systems, Expert Systems, and Knowledge Management Systems. Information Systems for Strategic Management:
Competitive Strategy Concepts, Strategic Role of Information Systems. Integrating Information Systems with Business Strategy,
Value Chain
Analysis, and Strategic Information Systems Framework.
UNIT – II: Planning for Information Systems: Identification of Applications, Business Planning Systems and Critical Success
Factors, Method of Identifying Applications, Risks in Information Systems. Resource Requirements for Information Systems:
Hardware and Capacity Planning, Software Needs, Procurement Options – Make or Buy decisions, Outsourcing as an Option.
UNIT – III: Emerging Concepts and Issues in Information Systems: Supply Chain Management, Customer Relationship
Management, Enterprise Resource Planning.
UNIT – IV: Data Base Management Systems: Concept, Components, Classification and application. Introduction to Data
Warehousing, Data Mining and its Applications, Emerging Concepts in Information System Design and Application.
Text Books:
1. Kenneth, Laudon and Jane Laudon (2005). MIS: Managing the Digital Firm. Pearson Education.
2. James, A. O’Brien (2005). Introductio n to Information Systems. Tata McGraw Hill.
3. Turban, E., McLean, E. and Wetherbe, J. (2001). Information Technology for Management:
Making Connections for Strategic Advantage. John Wiley and Sons.
4. Jawadekar, W. S. (2004). Management Information Systems. Tata McGraw Hill.

BMS – 503 : PRODUCTION & MATERIALS MANAGEMENT

COURSE OBJECTIVES
The course aims to equip the students with basic management decisions to production function and designing decisions relating to
production, function and designing of a production system.
COURSE OUTLINE
Unit I
Nature and scope of production management, production analysis and planning, production functions, objective and functions of
production management, responsibilities of the production manager, types of manufacturing processes and plant layout, plant location,
routing, scheduling, plant location and plant layout, assembly line balancing. Production Planning and Control (PPC).
Unit II
Manufacturing processes, routing, scheduling and assembly line balancing, Materials managements – its scope and importance.
Purchasing function and procedure, store-keeping, material planning function, Inventory control, relevant costs, economic lot size,
reordering point, ABC analysis.
Unit III
Productivity – definition and concept, factors affecting productivity, productivity measurement, productivity improvements, Product
development and design, stages of product development, techniques of product development (standardization, simplication and
specialization, automation).
Unit IV
Development of efficient work methods, material flow process chart, manflow process chart, principles of motion economy,
comparison of alternate work methods, maintenance of production facilities, quality control and inspection, sampling inspection,
control charts for attributes and variables charts.
SUGGESTED READINGS
Mayers Production Management Buffa Modern Production Management Buffa Operations Management Starr Operations
Management Cook and Russel Contemporary Operations Management Goel & Gupta Production Management Hedge Production
Management

BMS-504: ADVERTISING AND SALES PROMOTION

COURSE OBJECTIVE: To provide and exposure to the innovations in advertising as an effective technique of sales promotion.
COURSE OUTLINE
Unit I Concept and nature of advertising – importance, evolution, advertising and marketing, effectives of advertising an production,
market consumers, industrial growth and the society as a whole.
Unit II : Advertising Planning
Determining objectives environment and analysis of consumer behaviour, selection of strategy, advertising budget – media selection
and advertising agency, advertising process – communication, persuasion personal influence, ethics in advertising – measuring
advertising effectiveness, advertising research – advertising messages.
Unit III : Sales Promotion & Personal Setting
Concept, significance of sales promotional, objectives strength and limitations, forms of sales promotion, sales promotion programmes
and strategies. The Modern concept of salesmanship, features and types of salesmanship, qualities of a good salesman – physical
social, mental and moral qualities. The sales process – collaborative selling, Personal selling process – Types of personal selling.
Unit IV
Measuring effectiveness of advertising and sales promotion measures, Sales promotion measures in a globally competitive
environment.
SUGGESTED READINGS
1. Mishra, M.N. : Sales Promotion and Advertising Management
2. Kazmi & Badra : Advertising management
3. Ayker & Mayer : Advertising management
4. Ayker & Batra : Advertising management

BMS-505: ESSENTIALS OF E-COMMERCE

COURSE OBJECTIVE: This paper would provide adequate exposure to the students with practice and usage of internet as well as
make them learn various tools and techniques of E-Commerce.
COURSE OUTLINE
Unit I E-Commerce concept: Meaning, definition, concept, features, function of E-Commerce, E-Commerce practice v/s traditional
practices, scope and basic models of E-Commerce, limitations or E-Commerce, precaution for secure E-Commerce, proxy services.
Unit II Electronic Data Interchange: Concept of EDI, difference between paper based business and EDI based business, advantages of
EDI, application areas for EDI, action plan for implementing EDI factors influencing the choice of EDI, software concept of electronic
signature, access control.
Unit III Types of E-Commerce: Meaning of B2C, B2B, C2C and P2P. Applications in B2C, E-Banking, E-Trading, E-Auction –
Introduction and overview of these concepts. Application of B2B, E-distributor, R2B service provider, benefits of B2B on
procurement, just in time delivery. Consumer to consumer and peer to peer business model introduction and basic concepts.
Unit IV Internet: Concept of internet, use of internet, requirements of internet, internet domain, internet server, establishing
connectivity on the internet, types of internet provides, constituents of internet protocol, browsing the internet, tools and service on
internet, procedure of opening e-mail account on internet.
Suggested Readings
E-Commerce : Bharat Bhaskar
E-Commerce: The cutting edge of business : K. Bajaj & D. Nag
E-Commerce : Ritendra Goel

BMS – 506: OPERATIONS RESEARCH

COURSE OBJECTIVES: The basic objectives of this course is to impart knowledge of different quantitative methods & operations
research techniques used in business decisions and management.
COURSE OUTLINE
Unit I
Introduction, advent & scope of operations research techniques their fields of specialized applications along with an overview of
different techniques. Decision theory – introduction, structure of decision making problems, decision under uncertainty & decision
under risk. Game theory – introduction, basic terminology, difference between pure strategy games & mixed strategy games, principle
of dominance, solution of mixed strategy games.
Unit II : Replacement decisions
Introduction, methodology of replacement decisions, replacement of items that deteriorate with time (with & without change in money
value). Group replacement problems.
Unit III : Queuing (Waiting Line) Theory & Simulation
Introduction characteristics of elementary queuing systems, management aspects of queuing theory, patterns of arrivals & departures.
Single channel service system with Poison Arrivals & Poisson departure. Introduction, advantages & simple applications of statistical
simulation techniques.
Unit IV : Network Analysis
Introduction, objectives & advantages of network analysis & time estimates. Critical Path Method (CPM), Programme Evaluation &
Review Technique (PERT), Time Cost tradeoff in network analysis & crashing.
SUGGESTED READINGS
Kapoor, V.K.: Operations Research
Sharma, J.K. :Operations Research
Taha, Hamdy A.: Operations Research, An Introduction
Kothary, C.R.: An Introduction to Operational Research
Gupta & Sharma: Operations Research

SIXTH SEMESTER

BMS 601 Income Tax Laws and accounts

Course Objective: The objective of the course is to acquaint students will the provisions of tax act 1961 and their effects on personal
as well as business finance.
Course Outline
Unit I : Income Tax Law an overview, Definition of important terms likes Agricultural Incomes. The Concept of Income, Assessee,
Previous year, Assessments year, Company, Resident & Tax Liability, Charge of Income, Head of income, Exemptions Income Under
the head Salaries Scope, perquisites their valuation, profits in lieu of Salary, provident funds and their tax implication & deductions.
Unit II : Income From House Property, Annual Value, Its Computations and deduction, profits & Gains from business or profession-
scope- basis of charge, deduction, expenses expressedly disallowed, Computation of Income , Clubbing of Income Under the head
profit and gains of business.
Unit III: Capital Gains, Basis of charge, Long Terms & Short Term Capital assets, Exemptions and deductions, Income from other
sources- basis of charge, scope , deductions and computation of income aggregation of Income, clubbing of Income, set-off & carry
forward & set-off losses. Deduction from total income.
Unit IV: Assessment of Individual , Hindu undivided family and partnership, firms and association of persons. Procedure of a
assessments, Income Tax Authorities and their powers, appeals and penalties.
SUGGESTED READINGS
1.H.C. Mehrotra - Income Tax Laws & Accounts
2.Singhania- Law & Practice of Income Tax.
3. Income Tax Act- 1961
4. Income Tax Rule-1962

BMS 602 RELATIONAL DATA BASE MANAGEMENT

COURSE OBJECTIVE
Objective of including 'SQL' and 'PL/SQL' as a structured query language in this course is to make students ware of the terms and
concepts used in Relational Database. Most companies are deciding to move away from flat-file data and are now using a relational
database.
COURSE OUTLINE
Unit I: Introduction to SQL & Manipulating Data
Introduction to SQL, Select Statement, Expression, Conditions and operators, Functions – Molding data retrieved, Clauses in SQL –
where, order by, Creating tables, Inserting records, Altering tables, Table constraints, Creating views and indexes
Unit II : Joins and Sub-queries
Multiple tables in single select, Equi-joins, non-equi joins, Outer and inner joins, Self join, Building a Subquery, Nested subquery
Unit III : PL/SQL – An Introduction
Structure of PL/SQL block, Data types in PL/SQL, Conditional statements, Loops, Break and continue command
Unit IV : Advance PL/SQL
Creating procedures, Creating functions, Creatin triggers, Exception raising and handling
SUGGESTED READINGS
Ryan K. Stephens, Ronald R. Plew : Teach Yourself SQL in 21 days
Brayan Morgan, Jeff Perkins.

BMS-603 International Business

Objective: To expose the students to the challenges faced and strategies adopted when conducting international business.
Course Outline
UNIT I Introduction to International Business: Nature, scope and challenges in International business. Need for international business.
Market entry strategies, difference between domestic and international business. Theories of international trade by Adam Smith,
Ricardo and Ohlin & Heckler.
UNIT II Important institutions: WTO, UNCTAD, IMF, European Union, NAFTA SAFTA etc., regional economic integration.MNCs
UNIT III International business environment factors affecting business. International Product Decisions, International Pricing,
International channels of distribution and Promotion
UNIT IV India’s Foreign trade, Recent trends in India’s foreign trade, India as an emerging global market, Export houses,
Government Institutional set up for exports, Export promotion council and agencies, Export procedures and documentation.
Recommended Books
Justin Paul, International business, Prentice hall of India
Jaiswal B, International Business, Himalaya publication
Alan M.Rugman and Richard M.Hodgetts, International Business by Pearson Education.
Subbha Rao.P- International Business.
Varshney& Bhattacharya- International Marketing Management.

BMS – 604 : PROJECT MANAGEMENT

COURSE OBJECTIVE
The basic objectives of this course is to equip the students with entrepreneurial skills like project formulation, evaluation, monitoring
and control etc.
COURSE OUTLINE
Unit I : Basic Concept
Concept of a Project, categories of projects, project development cycle. The concept of project management, tools & techniques of
project management. Forms of Project organisations.
Unit II : Project Formulation
Project identification, Project formulation and preparation : Market and Demand estimation, market survey, demand forecasting. Cost
of project, means of financing, estimates of cost, financial projections.
Project Appraisal Criteria
Payback period, ARR, NPVI, IRR and risk analysis.
Unit III : Process of Project Appraisal
Technical, economic, financial, legal and social appraisal of the industrial projects.
Unit IV : Implementation, Monitoring and Control of Projects
Project scheduling, network techniques for resource, project management teams and coordination. Monitoring and post
implementation, evaluation of the projects.
SUGGESTED READINGS
Prasanna Chandra Project : Preparation, Appraisal, Budgeting and Implementation P.K. Matto Project Formulation in Developing
Countries Chitale Project Viability in Inflationary Condition Dass Gupta & Sen Guidelines for Project Evaluation Cleland and Kind
System Analysis and Project Management Nagendra P. Singh Emerging Trends in Entreprenurship Development D.K. Jain Project
Planning and Appraisal in Planned Economy M. Mohsin Project Planning and Control

BMS-605 Mathematical Modeling

COURSE OBJECTIVES: The basic objective of this course is to impart knowledge of mathematical modeling techniques to be used
for business decisions & management.
Unit I Need, basic outlines & techniques of mathematical modeling. Mathematical modeling through geometry, algebra, trigonometry
& calculas. Limitations of mathematical modelling techniques.
Unit II Linear Programming : Introduction, formulation & solution of simple linear programming problem through graphical &
simplex method. Concept of duality in linear programming.
Unit III Transportation Problem :Introduction & mathematical modelling of transportation problems & its solution through North-
west corner rule, Least cost method, Vogel's method & Stepping stone method.
Unit IV Assignment Problem : Introduction & mathematical models for assignment. Hungarian method of assignment problem,
special cases in assignment problems : maximisation case in assignment problem and prohibited assignment, unbalanced assignment
problem.
SUGGESTED READINGS

1. Kapoor, V.K. : Operations Research

2. Sharma, J.K. : Operations Research
3. Taha, Hamdy A. : Operations Research, An Introduction
4. Kothary, C.R. : An Introduction to Operational Research
5. Gupta & Sharma : Operations Research

BMS-606 Strategic Management

COURSE OBJECTIVE: The main objective of this course is to develop students’ understanding of the increasing competition and the
practice of strategies in organizations to stay in the hunt.
Unit I : Introduction & Concept of Strategy
Corporate Policy as a field of study, Nature, Importance, purpose and objective of business policy, Chief Executive job, roles and
responsibilities of board of Directors, An overview of strategic management – its nature and process, Formulation of strategy,
Environment, Nature of company’s environment, environment appraisal, identifying corporate competence & resource.
Unit II : Relating Corporate Strategy, Personal & an Ethical Values
Industry structure, Reconciling divergent values, Modification of values, moral components of corporate strategy, review of
management’s concern for responsibility, choice of strategic alternatives for social action.
Unit III : Strategic Choice
Corporate portfolio analysis, competitor & SWOT analysis, strategic choice, strategic plan, routes to competitive advantage.
Unit IV : Implementation of Strategy
Structural implementation, organisational design and change, behavioural implementation, leadership, corporate culture, business
ethics, corporate politics and use of power, functional implementation – financial, marketing, operations, personnel policies and their
integration, strategic evaluation and control.
SUGGESTED READINGS
1. Kazmi, Azhar : Business Policy
2. Shirley, Perters, Ansary : Strategy and Policy Formulation Multi
Functional Orientation
3. Keneth, A. Andrews : Concept of Corporate Strategy
4. Igor, M. Ansoff : Corporate Strategy
5. Igor, M. Ansoff : Business Strategy
6. Christensen : Business Policy Text and Cases
7. Gluhck, William F. : Business Policy _ Strategy
8. Anoft, Russel, L. : A Concept of Corporate Planning
9. Prasad, L.M. : Business Policy and Strategy
10. Alfred, D. Chandler : Strategy and Structure
11. R.M. Srivastava : Corporate Strategy and Planning

LU 601 Viva Voce

 UNIVERSITY OF LUCKNOW
BBA Programme
BBA Semester I (Syllabus)

BBA 101 BUSINESS MATHEMATICS

The course aims to develop basic skills for quantitative application in business situations.
Unit I: Summation of sets, Arithmetical Progression- Sum of a series in A. P. Arithmetic Mean, Geometric Progression , Sum of a
series in G.P, Geometrical Mean, Sum of an infinite geometric series, Permutation and combination, Fundamental rules of counting,
Permutation of n different things, Permutation of thing not all different., Circular permutation, Combination of n different things r at a
time, Simple problems.
Unit II: Matrix Algebra- Definition, Matrix Operations- Addition, Subtraction, and Multiplication of matrices, Types of
matrices- Square, Diagonal, null, Transpose of a matrix, Determinant of a Square matrix. Singular and non-singular matrix, Co-
factor matrix, ad-joint of a matrix , Inverse of a matrix. Solution of simultaneous equation by using matrices.
Unit III : Differential Calculus : Differentiation, Differentiation of a product of two function, Differentiation of a quotient of
two functions, Differentiation of a function of a function, Differentiation of a logarithmic and exponential function,
Differentiation of implicit function, Maxima and Minima, Simple problems. (Trigonometrical function are excluded)
Unit IV: Integral Calculus, Fundamental rules of integration, Integration by substitution, integration by parts. Integration by
decomposition into a sum using partial fractions (Simple Problems), Simple business applications (Trigonometrical functions are
excluded)
SUGGESTED READINGS
Mongia -Mathematics for Business and Economics
Zamiruddin- Business Mathematics
Sunderasam and Jayseelam - An Introduction to Business Mathematics
Raghavachari - Mathematics for Management
Sancheti & Kapoor - Business Mathematics

BBA 102 COMPUTER FUNDAMENTALS

The course aims to familiarize the students with computers & its applications in the field of business.
UNIT I: Basics of computers and their evolution- Characteristics of Computer, Application of Computer, Various fields of Computer,
Classification of Computer, Generation of Computer, Types of Software, Compiler & Interpreter, Generation of Language, Data
representation - Different Number Systems, Inter Conversion between Number Systems, Binary Arithmetic. UNIT II: Input devices:
Keyboard, Point & draw devices, Data Scanning Devices, Digitizer, etc, Output Devices: Monitors, Printers, Plotters, Voice Response
System, etc., Main Memory / Primary Memory: RAM, ROM, PROM, EPROM: Cache Memory, Secondary Memory, SASD, DASD
Concept, Magnetic Tape, Magnetic Disk, Optical Disk, etc. Business Data Processing: File Management System, Database
Management System
UNIT III: Operating System Concept: Introduction to Operating System, Functions of Operating System, Types of Operating
System, Details of Basic System configuration. Introduction to GUI-Windows Operating System, All Directory Manipulations, File
Manipulation. Introduction to Word Processor, Spread Sheets, PowerPoint.
UNIT IV: Concept Of Data Communication & Networking: Network Concepts, Types of Network, Communication Media, Modes
of Transmission, Analog & Digital Transmission, Synchronous & Asynchronous Transmission, Different Topologies, Introduction
to Internet
SUGGESTED READINGS
1. Govindraju, S. - Introduction to Computer Science
2. Jain, V.K. - Computer and Beginners
3. Sinha, P.K. - Fundamentals of Computers
4. Norton, Peter - Dos 5.0/6
5. Ram, B. - Computer Fundamentals

BBA 103 FINANCIAL ACCOUNTING

The course aims to build the competency for preparing, analyzing and interpreting financial statements.
Unit I : Nature and function of financial Reporting. Accounting and accounting system, Information perception of different uses,
Measures of return, Ethical issues in accounting, Basic Accounting concepts and conventions, GAAP.
Unit II : Source Documents, classification of accounts , Recording, posting of transactions , Preparation of trial balance for service
and merchandise business, adjustment of accounts, closing of accounts, completing the accounting cycle measuring business income
, Financial statements of manufacturing businesses.
Unit III : Meaning and reporting of assets / liabilities, Internal control systems for cash , bank reconciliation, accounting for
receivables and inventories , capital and revenue expenditure, Depreciation accounting, Accounting for liabilities, Accounting for
Share capital, preference share and buy back of shares.
Unit IV: Analysis of Accounting Information: Financial statement analysis and application, Statement of cash flow,
preparation and interpretation.
SUGGESTED READINGS
Grewal, T.S. - Double Entry Book-keeping
Agarwal, B.B. - Higher Accountancy
Shukla, M.C. - Advanced Accountany
Maheshwari, S.N. - Introductions to Advanced Accountancy

BBA 104 MANAGERIAL ECONOMICS

The course aims to acquaint the students with micro and macro economic fundamentals required for business analysis.
Unit I: Introduction - Meaning, nature and scope of Managerial Economics, Significance in decision making. Fundamental principles,
Demand Analysis- Introduction to Law of demand, types of demand, individual and market demand, curves & schedule, Demand
determinants, Importance in decision making. Demand Forecasting - meaning and methods. Elasticity of Demand - Meaning, types,
measurement and significance.
Unit II: Production Function - Meaning, Law of variable Proportions, Returns to scale. Iso-Product Curves- meaning and features,
Cost Concepts - Meaning and types of Costs, Cost – output relationship in short and long run. Break Even Point-Meaning , features
and significance.
Unit III: Market Structure and Pricing Theory - Pricing under different market conditions - perfect competition, imperfect
competition and monopoly. Price discrimination under monopoly and necessary condition and degrees of price discrimination.
Unit IV: National Income- Meaning, concepts, various methods of measurement, Difficulties in measuring National Income,
Trade Cycle- Introduction, various phases of trade cycle, Hicks Theory of trade cycle, Keynes Theory of Trade cycle.
SUGGESTED READINGS
1. Stonier & Hague -Test Book of Economics
2. Sundaram & Vaish - Principles of Economics
3. K.K. Dewett - Principles of Economics

BBA 105 MARKETING FUNDAMENTALS

The course aims to build foundation of marketing concepts.
Unit I : Meaning and concepts of Marketing, Sales Concept, Marketing concept, Social Marketing concepts, Societal Marketing
concept, Marketing Mix, 4 Ps of Marketing , Marketing Environment in India.
Unit II: Market Segmentation , bases for segmentation , Selection of Target Market and Positioning , Product , Product line,
Personality , Product mix and Product Life Cycle.
Unit III: Pricing - Factors affecting pricing , methods of pricing, distribution channels, types of intermediaries.
Unit IV: Promotion, elements of promotion mix, advertising, Functions, criticism, types : sales promotion techniques,
difference between advertising and personal selling, direct marketing.
SUGGESTED READINGS
Marketing Management -Ramaswamy & Namakumari, Macmillan
Marketing Management - Arun Kumar & Meenakshi, Vikas
Principles of Marketing - Philip Kotler, Armstrong, Pearson Education

BBA 106 PRINCIPLES OF MANAGEMENT

The course aims to provide fundamental exposure and understanding of the concepts, theories and practices of
management.
Unit I: Introduction, Nature of Management, Development of Management Thought, Schools of Management Thought,
Management Process & Co-ordination, Managers need for understanding Internal and external environment
Unit II : Planning, Fundamentals of planning, Objectives, Policy & Strategy, Forecasting, Decision Making, Organizing,
Organization Theory, Design of organization structure, Authority & Responsibility, Line and Staff Relationships, Pattern of
organizational design, Groups in organization, Dysfunctional Aspects of Organization, Organizational Change. .
Unit III: Staffing, Fundamentals of staffing, Recruitment & Selection, Training & Development, Performance Appraisal, Directing,
Fundamentals of Directing, Motivation, Concept and techniques, Leadership Approaches and Communication. Unit IV :
Controlling, Nature and Scope of Control, Types of Control, Control Process, Management by Exception (MBE), Effective Control
System, Control Techniques - Traditional and Modern.
SUGGESTED READINGS:
Essentials of Management : Harold Koontz, Heiriz, Weihrich.
Management, Tasks Responsibility and Practices : Peter F Druckers.
Principles and Practice of Management: L.M Prasad
 BBA Semester II (Syllabus)

BBA 201 BUSINESS COMMUNICATION

The course aims to develop written and verbal communication skills for effective business communication.
Unit I :Introduction to Business Communication, Characteristics of Effective Organizational Communication, Basic Forms of
Communication, Process of Communication, Principles of Effective Business Communication, 7 C’s.
Unit II : Barriers to Communication, Facilitators to Communication, Effective Listening, Perception & Reality, Role of
Opinion, Attitudes & Beliefs, , Mal-functions of communication, Business Etiquettes,
Unit III : Forms of Business Communication, Written Communication, Oral Communication, Non verbal Communication,
Technology of Business Communication, Peculiarities of Communication in Indian Organizations, Conflict Management. Unit IV:
Conduct of Meeting- Agenda, Notice, Notes, Minutes, Office Memorandum, Office Orders, Press Release, Business Letter
Writing-Need, functions & Kinds, Layout of letter writing, Types of letter writing, Report writing- Problems, Organization and
techniques of writing.

BBA 202 BUSINESS STATISTICS

The course aims to build skills for statistical inference of business data
Unit I: Definition of statistics: Primary and secondary data, classification and tabulation of data. Measures of
central tendency- Arithmetic mean , geometric mean and harmonic mean, mode, median.
Measures of dispersion- Range, quartile deviation, mean deviation, standard deviation, absolute and relative measures of dispersion,
Coefficient of variation.
Unit II: Correlation Analysis-Introduction, Importance of correlation, Analysis, Types of correlation- Positive and Negative
correlation, linear and non -linear correlation, Measures of correlation-scatter diagram method, Karl Pearson’s co-efficient of
correlation (Grouped data also), Spearman’s Co-efficient of Rank Correlation.
Regression Analysis: Difference between correlation and regression, Lines of regression. Methods of least squares, Fitting straight
lines, Properties of regression line, Regression Co-efficient and their properties.
Unit III: Probability-Definition of probability, Classical and empirical probability, Addition and Multiplication rule of probability.
Conditional probability, Simple problems.
Unit IV :Time series analysis: Utility of time series, Components of time series , Time series models- Addition and Multiplication
model, Measurement of trend- Graphic method, Moving average methods, Method of least squares, fitting a straight line trend,
seasonal variations- Estimation of seasonal variations, Method of simple average,ratio to trend method, ratio to moving average
method , cyclical variations.
SUGGESTED READINGS :
Gupta S.P. and Gupta M.P. : Business Statistics.
Elhans, D.N. : Fundamental of Statistics.
Gupta C.B. : Institutional of Statistical Methods.
Sancheti & Kapoor : Statistics- Theory methods & Applications.

BBA 203 FOREIGN TRADE OF INDIA

COURSE OBJECTIVE: This course aims to equip students with a broad based knowledge of trade practices in India.
Unit –I: Introduction – Trade its meaning and types. Difference between internal and international trade. Theories of International
Trade. India’s Internal Trade- Characteristics and Problems. Coastal trade and trade of Uttar Pradesh. Terms of Trade. Trade :
Terminology and abbreviations.
Unit-II: Foreign Trade of India – Before independence, During Planning Period, Recent trends in India’s Foreign Trade. Major Items
of Exports: Composition, Direction and Future Prospects, Major Items of Imports: Composition, Direction and Future Prospects.
Unit –III: Free Trade and Protective trade policies, India’s Major trading partners. Financing of foreign trade, National Level
Financing Institutions: EXIM Bank, ECGC and other institutions in financing of foreign trade, STC, MMTC, SEZ and EPZ. Export
promotions.
Unit –IV: Strategy for Trade Policy in India – General Developments during planning period. Recent World trade Scenario, Recent
changes in trade policy, Trade agreements – Bilateral and Multilateral Trade Agreements. GATT & UNCTAD, WTO. India’s Balance
of Trade and Balance of Payments.
Books Recommended:
1) Bhagwati J. Srinivasan – Foreign Trade regimes and Economics development
2) Jaiswal Bimal & A.K.Singh – Foreign Trade of India
3) Plaekar – Trade of India
4) Salvi P.G. – New Directions on India’s Trade policy.
5) Cherrunilam F. – International Trade Export Management
6) Singh, M – India’s Export trends
7) Varshney R.L. – India’s Foreign Trade

BBA 204 ENVIRONMENTAL STUDIES

The course aims to make students conscious of environmental concerns and understand the consequences and impact of
environmental trends on human life and business.
Unit I: Introduction to Environmental studies, Sustainable development, Realm of Ecology, Environmental Management System
(EMS), Biodiversity, Business and Environment, Environmental Ethics
Unit II: International Efforts for Environmental protection, India’s efforts for Environmental protection, Public Policy, Role of NGOs,
Environmental clearance for establishing and operating Industries in India
Unit III: Global Environmental Problems, Global Warming, Ozone depletion, Air & Noise Pollution, Water Resources, Land
Management & Soil Pollution, Waste Management, Forest & Wild life Management,
Unit IV: Indian Environmental Laws, Wild Life (Protection) Act, 1972, Water (Prevention & Control of Pollution) Act, 1974,
Environment (Protection) Act, 1986, Air (Prevention & Control of Pollution) Act, 1981.Functions of CPCB and SPCB,ISO-14000.

BBA 205 FINANCIAL MATHMATICS

This course aims to develop the competency of understanding the impact of time value of money on valuation of financial assets and
liabilities.
Unit I Basic Concepts, Simple and Compound Interest, Kinds of interest rates- effective rate of interest , Nominal rate of interest and
force of interest, Relationship between effective and nominal rate of interest.
Unit II Present value and discount rate, Effective and nominal rate of discount, Relationship between interest and discount, Equation
of payment.
Unit III Valuation of annuities- Certain, Present value of an annuity, Present value of an annuity payable p times a year, Present value
of deferred annuities, perpetuities. Accumulated value of an annuity, Accumulated value of annuities payable p times a year.
Unit IV Valuation of securities, Present value of bonds, Present value of preference shares, Present value of equity shares, growth in
dividends - Normal growth and super normal growth , Relationship between price, earnings and dividends .

BBA 206 INDIAN VALUE SYSTEM

This course aims to provide familiarity with aspects of Indian Values emanating from our social and cultural background impacting
the quality of decision making.
Unit I: Features of Indian Social System and Social Institution affecting values: Cultural History of India, Characteristics of Indian
Social System and Important Social Institutions, Indian Education systems (In Ancient, Medieval and Modern India) Unit II: Indian
Value System: Indian Values in management, Four ashrams, Purushartha, Varna and Caste system
Unit III: Indian Ethical Theories: Nature and Scope of Ethics, Psychological Basis of Ethics, Indian Ethical Theories (a) Kautilya (b)
Manu, An outline of Ancient Legal System and its utility in present, in India
Unit IV: Impact of Social and Cultural Factors on Business:Guilds (Shreni) and their role in business promotion in Ancient India,
Role of Indian Culture in Business Promotion, Indian traditions for decision-making and management of stress, Philosophy of Yoga
and its modern relevance.
SUGGESTED READINGS
Indian Ethos and Modern Management, by B L Bajpai
The Present Crises of Faith, by S. Radha Krishnan
Ethics and the Conduct of Business, by Boatright (Pearson Education)
Human Values and Professional Ethics, by R R Gaur and G P Bagaria
Break-free, by Debashish Chatterjee (Penguin)
Teach Yourself Philosophy of Religion, by Mel Thompson
 BBA Semester III (Syllabus)

BBA-301: ADVERTISING MANAGEMENT

This course aims to familiarize the student with the basic principles of advertising and introduction to media involved.
Unit I: Definition, Nature and evolution of advertising, its functions and role, criticism, social, economic and legal aspects of
advertising.
Unit II: Place of advertising in Marketing Mix, Indian advertising industry, copy writing: different elements of a copy and layout
Unit III: Advertising budget: Objectives, preparation and methods of advertising budget; advertising agency: function, selection and
compensation.
Unit IV: Advertising media: different types of media, function, merits and demerits of media, selection of media and its vehicles.
SUGGESTED READINGS
D.OGILVY, ADVERTISING
Chunawala, Advertising
Sontakki, Advertising
Manvendra Mohan, Advertising
Kazmi and Batra, Advertising and Sales Management, Excel

BBA 302 Banking Operations Management

Unit I Indian financial System, Banking System in India, Financial sector reforms in India, RBI – role, functions, monetary policy and
credit control, commercial banking in India, Regulatory Environment for commercial bank in Indian core banking.
Unit II Operational Aspect of commercial banks in India, Relationship between Banker and customers, Types of customer a/c,
Cheques, Endorsement, Presentment, Dishonour, Rights and liabilities of Paying and collecting Banker, Time Value of money –
calculation of interest on loan & deposits, EMIs, Present Value, future value and loan Amortization.
Unit III Negotiable Instruments, Bills of Exchange and Promissory notes, Rights and liabilities of parties, Bills discounting and
Purchasing, ancillary Services of the Bankers.
Unit IV Employment of funds by Commercial Banks Financial statement analysis, Types of securities, mode of creating charge, Bank
guarantees, Asset – liability management in commercial Banks. Basel norms.
SUGGESTED READINGS
1. Shrelekhar: Banking
2. Jaiswal Bimal : Banking Operations Management
3. Jhinghan M.L. : Banking Theory & Practice

BBA 303 Business Environment

This course aims to familiarize the student with the Indian business environment and provide him / her an insight into the control
mechanisms adopted by government.
Unit I : Various types of economic systems being followed in the world, Comparison between the capitalist and socialist
economies, The Indian economic system pre and post independence, The industrial policy 1951 and 1991 (statement, functions,
implication and comparison) Private, Public and Co-operative sectors: meaning, role and importance.
Unit II ; Macro and Micro factors that affect the environment, Controllable and uncontrollable factors as regards the organization,
macro and micro environment and their respective components , Environment scanning techniques: SWOT,ETOP with practical
examples, Monetary, Fiscal, Exim Policies, Budget – roles and functions affecting the business environment.
Unit III ; Globalization and Liberalization and their effect on the Indian business environment, SEZs ,EPZs, Privatization:
implications and effects with examples, MNCs as a source of technology, merits and demerits , Indian MNCs, Social
responsibilities of business – definition , examples and affects on the business environment.
Unit IV: Regulatory and control mechanism such as fiscal policy ,MRTP,FEMA,IRDA,SEBI and their changing dimensions,
Delicensing , Price control mechanism, functioning of bureaucratic decision making and its effect on business environment, SSI –
types, role in the economy, merits and demerits, Financial institutions – structure , functions ,roles and working
SUGGESTED READINGS
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

BBA 304 MANAGEMENT ACCOUNTING

This course aims to develop the competency for making correct analysis of relevant information required for managerial decision
making.
Unit I: Management accounting: Definition, Differences with financial accounting, Management process & accounting, The value
chain of business function, Introduction to CVP relationships, Measurement of Cost Behaviour
Unit II: Introduction to manufacturing costs, job costing , process costing , activity based costing,.
Unit III: Relevant information & decision making, Special order & addition, deletion of product and services, Optimal uses of limited
resources, Pricing decisions, Make or buy decision, Join product cost.
Unit IV: Preparing the master budget and functions budgets, Flexible budgets, Variance analysis, Introduction to Management
Control Systems.
SUGGESTED READINGS :
1. Anthony - Management Accounting
2. Pandey, I.M. - Management Accounting
3. Ahmad Nisar - Management Accounting

BBA 305 ORGANIZATIONAL BEHAVIOUR

The course aims to provide an understanding of the basis concepts, theories and techniques in the field of human behaviour at the
individual, group and organizational levels.
Unit I: Meaning and development of Organizational Behaviour, Need for Organizational Behaviour, Challenged and opportunities for
Organizational Behaviour , Organizational Behaviour Model.
Unit II: Perception: Components, factors influencing perception process; Personality: Determinants, theories, measurement;
Motivation: Meaning, types and theories; Learning: Meaning, models of learning.
Unit III: Group formation and development, inter-group conflict, Nature, process and resolution techniques; Communication process,
meaning, barriers and methods to overcome barriers; Leadership: meaning, style, models of leadership
Unit IV: Group Dynamics, Group Cohesiveness. Stress: Causes, Stages and effects; Organizational Culture; Organizational Change
and development.
SUGGESTED READINGS
1. Robins, Stephen P. - Orgnaisational Behaviour
2. Schen - Organisational Psychology
3. Davis, K & Newstorm - Human Behaviour at Work
4. Prasad, L.M. - Oranisational Behaviour

BBA 306 RESEARCH METHODOLOGY

The course aims to make students understand the technicalities involved in a research work.
Unit I: Introduction to Research Methodology: Meaning, Objectives, Categories of Research, Features of good research studies,
Types of Research Studies, Scientific & non scientific methods, Research Methods & Research, Methodology. Importance of
Research in Management Decisions: Defining Research Problems, Formation of Hypothesis, Research design: Types of Research
design, Research design in case of different research studies.
Unit II : Methods and Techniques of data collection: Types of data collection, Methods used for collection of different data types.
Sampling and sampling distribution: Importance of Sampling, Methods of Sampling, Sampling errors, Test of Hypothesis. Attitude
Measurement and Scales: Introduction to attitude - Various Methods to measure attitude.
Unit III: Data presentation and analysis: Data preparation & preliminary analysis, Statistical Analysis & Interpretation of data: Non
parametric tests. Multivariate Analysis of Data. Model Building & Decision Making, Additional Statistical Methods. Unit IV: Report
writing & presentation: Writing & formatting of Reports, Presenting your research reports & talks, Graphical Presentation.
SUGGESTED READINGS
Research Methodology, by C R Kothari, Vishwa Prakashan
Business Research Methods, by William G Zikmund, Thomson.
Research Methods, by William M C Trochim, Biztantra.
Marketing Research, by A Parasuraman, Dhruv Grewal, Biztantra
Methodology of Research in Social Sciences, by O R Krishnaswami, M Ranganatham, HPH.

BBA 307 Foreign Language (French/German – Non Credit) Compulsory

 BBA Semester IV (Syllabus)

BBA 401 BUSINESS LAWS

This course aims to familiarize the students with the Indian Contract Act, Law of Partnership, Sale of Goods Act and Negotiable
Instruments Act.
Unit I: The Indian Contract Act: Nature of contract, Elements of valid contract, Offer & Acceptance, Communication of offer,
acceptance & revocation, Capacity of contract, Coercion, Free concert, Duress & undue influence, Fraud, Misrepresentation, Mistake,
Legality of object, Contingent Contract, Quasi Contract, Perforance of Contract, Breach of Contract.
Unit II: Law of Partnership: Partnership distinguished from similar organization, Types of partner, Duties of partner, Liability of
partner, Dissolution of partnership
Unit III: Sale of Goods Act: Goods & Their classification, Price, Conditions & Warranties, Passing of properties & goods,
Performance of a contract of sales, Buyers right.
Unit IV: Negotiable Instruments Act: Definition, Features, Assumptions, Promissory Notes, Bill of Exchange, Cheque, Material
alterations, Payments in new courts, Conditions when bankers must refuse payments, Negotiations, Endorsements, indorsement, Kinds
of bills, their expectancies, Presentment, Dishonour, Compensation, Hundies & their Kinds.
SUGGESTED READINGS
Gulsan & Kapoor : Business Law including Company Law.
Singh, Avtar : Principles of Mercantile Law
Pandiya , R.S. : Principles of Mercantile Law
Shukla M.C. : A Manual of Mercantile Law
Bare Acts. : Indian Contract Act, 1872. Sale of Goods Act, 1930 Partnership Act, 1932. The Negotiable Instruments Act, 1881 .

BBA 402 FINANCIAL MANAGEMENT

This course aims to equip the students with the fundamental principles & techniques of financial management concern with
acquisition & use of funds by a business firm.
Unit I: Financial Management goals & objectives, Functions of financial managers, Concepts of risk and return, Environment of
finance in organization of finance function, Introduction to time value of money, Capital Budgeting techniques.
Unit II: Cost of Capital, Capital Structure - Theory & Practice, EBIT, EPS Analysis, Dividend decisions & policy. Unit
III: Long term financing, Working capital management - Cash, credit, Inventory Management & Financing,
Unit IV: Financial Statement Analysis, Financial planning & budgeting, Introduction to international financial management .
SUGGESTED READINGS
Horne, James Van- Financial Management & Policy
Rustagi R.P.- Introduction to Financial Mannagement
Kuchal, S.C.- Financial Management
Pandey, I.M.- Financial Management

BBA 403 HUMAN RESOURCE MANAGEMENT

The course aims to familiarize the students with the importance of human resource in the present day organizations and its
subsequent management as a ‘resource”.
Unit I: Nature and Concept of HRM: Human Resource Management: History. Concepts- Personnel Management, Human Resource
Development and Human Resource Management, Importance of HRM and present day challenges, Understanding the present day
scenario, Evolution of HRM into strategic HRM, Human Resource Planning: The process of Human Resource Planning, Limitations.
Unit II: Job Analysis: Process of Job-analysis and Design: Outcomes of Job-analysis- Job Description, Job Specification and job
Evaluation. Job Design. Recruitment, Selection and Placement: Factors affecting Recruitment, Process of Recruitment, Sources of
Recruitment. Process of Selection- Stages; Socialization and Induction; Promotions, Demotions, Transfers and Separations.
Unit III: Training & Development: Difference between training and development, Training Methods, Executive Development.
Performance Appraisal: Methods of Performance Appraisal, Possible Errors in Appraisal Process, Planning for Performance
Improvement.
Unit IV: Compensation Planning: Objective of Compensation Planning, Theories underlying Motivation and Remuneration,
Developing Pay Structures, Principles of Wage and Salary Administration, Current Trends in Salary Administration. Industrial
Relations & Workers Participation in Management: Theories of Industrial Relations, HRM Practices – Change in perspective,
Strategic management of Industrial Relations, Collective Bargaining– Policies and Practices, Workers’ Participation in Management,
Quality Circles.
SUGGESTED READINGS
Human Resource Management – Text & Cases, by VSP Rao, Excel Books
Human Resource Management – Text & Cases, by K. Ashwatappa – Tata McGraw Hill
Human Resource Management, by Cynthia Fisher, Shaw – Wiley / Biztantra
Human Resource Management, by Gary Dessler, Person Publications

BBA 404 INFORMATION MANAGEMENT

The course aims to develop the basis understanding of the information systems and their role in business organizations.
.
Unit I: Core Concepts in Information Systems, Information Systems in Business: Framework and resources. Unit II:
Functional and Cross-functional Information Systems.
Unit III: Decision Support Systems; Executive Information Systems; Executive Support Systems; Knowledge Base Systems; Expert
Systems, Trends in Information Systems.
Unit IV: Data Base Management Systems: Concept, Components, Centralized and Distributed Database Systems.
SUGGESTED READINGS
Brein James, O., Computers in Business Management : An Introduction
Bentley Trevoi, Management Information Systems and Data Process

BBA 405 OPERATION MANAGEMENT

The course aims to familiarize the students with the basic concepts of Operations and Production Management.
Unit I: Introduction: Meaning, Nature and Scope of Production and Operation Management. Objectives of Operations Management.
Duties and Responsibilities of Operations Management. Production Function. Systems approach to Operations Management.
Manufacturing system: Mass, Batch, Job-Shop and Project.
Unit II: Plant Location: Nature, Factors considered in location, Methods and Type of areas. Plant Layout: Objective of good layout,
Factors influencing layout and Types of layout. Material Handling Equipment: Importance, Objective, Principles, Factors affecting
selection equipment and types of handling equipment.
Unit III: Work Study: Method study and work measurement- Importance, Objectives, Application areas, Steps in method study and
Techniques of work measurement. Production Planning and Control: Role and Scope of PPC in Operations Management, Factors
influencing production planning and benefits of production control.
Unit IV: Inventory Management: Factors influencing and Objectives of inventory management. Techniques of inventory
management. Quality Control and Materials Management.
SUGGESTED READINGS
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
Operations Management, by Gaither & Fraizer, Thomson South Western.

BBA 406 CONSUMER BEHAVIOUR

The course aims to provide insights into consumer behavior required for marketing decisions
Unit I: Meaning and nature of Consumer Behaviour, Factors affecting Consumer Behaviour, Consumer Involvement and decision
making, Models of decision making.
Unit II: Consumer Perception, attitudes, changes in attitudes, Consumer motivation.
Unit III: Models of Consumer Behaviour , Consumer Behaviour in India, difference between consumer buying and industrial
buying, nature and factors affecting industrial buying.
Unit IV: Factors influencing purchase decision of a consumer, Personality, Self-concept, Life-style, Psychographics,
Reference group.
SUGGESTED READINGS
Kanuk & Shiffman, Consumer Behaviour.
Peter & Olson, Consumer Behaviour and Marketing Strategy.
Peter and Donnelly, A Preface of Marketing Management.
Wilkie, William, Consumer Behaviour.
 BBA Semester V (Syllabus)

BBA 501 E- COMMERCE

The subject aims to familiarize the student with the basic concept of e-commerce and to provide him/her with the knowledge of
planning, scheduling and controlling a successful e- business.
Unit I: Framework for understanding e- business: Introduction to e- commerce, Environmental forces affecting planning and practice,
Ethical, legal and social concerns.
Unit II: Developing e- Business Frame work: Developing e- Business Models, Introduction to Internet, www. Concepts, Building of
e- commerce websites, software hardware and tools.
Unit III: Planning, Implementing and Controlling of e-Business: Creating the Marketing Mix, Organizational and Managerial issues,
Financial Planning and Working with Investors, Implementation and Control of the e-Business Plan.
Unit IV: Understanding of Key terms of E- Commerce: Electronic Commerce & Banking, Electronic Payment Systems, Electronic
Payment Technology, On-line credit card, E- Commerce Security.
SUGGESTED READINGS
E-Commerce : Bharat Bhaskar
E-Commerce: The cutting edge of business : K. Bajaj & D. Nag
E-Commerce : Ritendra Goel

BBA 502 FINANCIAL SERVICES

The subject aims to provide the basic insights into the different types of financial services and the regulatory prescriptions for the
same..
Unit I: Introduction to financial services. Fund and fee based services, Utility and significance; NBFCs.
Unit II: Leasing and Hire Purchase
Unit III: Factoring, Bill Discounting, Credit card services
Unit IV: Merchant Banking and advisory services; IPOs.
SUGGESTED READINGS
P. Chandra, Financial Management
J. Vanhorne, Financial Management & Policy

BBA 503 Insurance and Risk Management

It will help the students to learn the basics and fundamentals of insurance principles and practices being practiced in the insurance
industry. The knowledge in this field of insurance may help the students to adopt this as a career.
Unit I Introduction: History of insurance in general and in India in particular. Basic nature of insurance. Definition of insurance.
Comparison of Life Insurance with other forms of insurance. Principles of contract and its applicability to the valid insurance contract.
Unit II Principles of Life insurance and its impact on insurability. Morality tables and its kind. Basic elements in computation of
premium. Peculiarities of life insurance product and the classification Nature of group insurance and types of group Insurance covers
Policy claims and its procedures for settlement of various type of claims. Policy document and its various components including
conditions and privileges under the policy.
Unit III Study of various proposal and policy forms used in general Insurance Scope of coverage of fire insurance and Marine
insurance, Motor insurance Various kinds of miscellaneous insurances Describe classes of insurances requiring specialized knowledge
i.e industrial all risk insurance, aviation insurance, oil and gas insurance Regulatory provisions under Insurance Act 1938, and IRDA
Act 1999. Underwriting practice and procedures, types and classification of hazards
Unit IV Basic concept of risk, classification of risks, and process of risk management. Identification and evaluation of risk – risk
analysis. Risk control – loss prevention and its importance. Risk financing and transfer of risks, Risk retention and its importance/basis
of reinsurance.
REFRENCES:
Books published by Insurance Institute of India.
“Life Insurance”, - By Kenneth Black (Jr.) and Harold Skipper (Jr.),
“Fundamentals of Risk and Insurance”, by Emmett J. Vaughan, Therase Vaughan
“Principles of Risk management and Insurance”, by George E. Rejda

BBA 504 RETAIL & RURAL MARKETING

The course aims to familiarize the students with the basic concepts of Rural Marketing, the nature of the Rural Consumer, and
marketing of agricultural inputs and produce.
Unit I: Retailing: Role, Relevance & Trends, characteristics of Retailing, The changing face of Retail Industry in India, Retail Market
Segment: Market Segmentation, Targeting & Positioning, Kinds of Market and Dimensions of Segmentation.
Unit II: Retailing Strategy: Location- Types, Importance and determining factors, Product and Merchandise Strategies, Retail Space
and Ambience Management Strategies, Retail Pricing & Promotion Strategies
Unit III: Definition of Rural Marketing, Indian Rural Market, Environment: Population and its locations, occupation pattern,
expenditure pattern, infrastructure facilities. The Rural Consumer: Characteristics, factors influencing his purchase decision, Rural
demand: Nature, types of requirements, hierarchy of markets and rural market index, Problems in rural marketing.
Unit IV: Marketing of Consumable inputs and durable inputs: Marketing of Consumables and Durables: Composition of Products,
Price, distribution, promotion, product redesign or modification needs. Rural Marketing Strategies: Rural Market Segmentation,
Strategies on product, price, promotion and distribution.

SUGGESTED READINGS
Diamond Allen, Fashion Retailing, Delmar Pub.
Levy, M. and Barton A. Weitz Retailing Management, Irwin, London
Morgenstein, M. and Harriat Strongin, Modern Retailing, Prentice Hall
Gopalaswamy, T.P. – Rural Marketing, Wheeler.
Sukhpal Singh, Rural Marketing Management,Vikas.
Samiuddin et.al. (Ed.), Rural Marketing, National.
Sanal Kumar, Rural Marketing, Response Books.
Raja Gopal, Rural Marketing, Rawat.

BBA 505 TAXATION LAWS

The objective of this course is to acquaint the students with the legal framework of taxation affecting business plans, profits and
liabilities of business.
Unit I: Important Definitions, Concepts of Income, Exempted incomes, Residential Status and Tax Liability.
Unit II: Heads of Income - Income from Salaries, Income from House &Property, Profits and gains of a business or profession,
Capital Gains, Income from other sources.
Unit III: Individual Assessment, Assessment procedure, Set off and Carry Forward of losses, Clubbing of Income, Income – Tax
authorities and their powers.
Unit IV: Wealth Tax- exemptions, Deemed wealth, Calculation of wealth tax liability, Assessment procedure.
SUGGESTED READINGS
Income Tax Law & Practice, by Mehrotra, H.C.
Direct Taxes, by Prasad, Bhagwati
Income Tax Guide, by Singhania, V.K.
Simplified Approach to Income Tax, by Girish Ahuja & Ravi Gupta

BBA 506 MANAGING PERSONAL FINANCE

Objective: The course aims to prepare students for planning and managing their finances ensuring economic independence
and growth of wealth.
Unit- 1
Personal Financial Basics, Time Value of Money, Financial Aspects of Career Planning, Money Management Strategy: Statements
and Budgeting, Planning Your Tax Strategy
Unit-2
MANAGING YOUR PERSONAL FINANCES: Savings Plans and Payment Accounts, Introduction to Consumer Credit, Choosing a
Source of Credit: The Cost of Credit Alternatives, Consumer Purchasing Strategies and Legal Protection
Unit-3
INVESTING YOUR FINANCIAL RESOURCES :Investing Fundamentals, Investing in Stocks, Investing in Bonds, Investing in
Mutual Funds, Investing in Real Estate and Other Investment Alternatives ,The Housing Decision: Factors and Finances.
Unit-4
INSURING YOUR RESOURCES: Property and Motor Vehicle Insurance, Health, Disability, and Long-Term Care Insurance, Life
Insurance, CONTROLLING YOUR FINANCIAL FUTURE: starting Early: Retirement Planning, Estate Planning
Suggested Readings:
Jack Kapoor, Les Dalbay, Robert J. Hughes Personal Finance
Jack Kapoor-personal Finance, TMH
Shaikh M W- Personal Finance
Lokatia RN- Tax smart personal investment A-Z
 BBA Semester VI (Syllabus)

BBA 601 BUSINESS POLICY

This subject aims to provide conceptual and analytical skills to the students for accessing the environmental & competitive
opportunities along with fulfilling the objectives of concepts in knowledge, situations, and relevant attitudes.
Unit I: Strategic Management. Concept of Strategy, Dimension of strategic decision, Levels of strategy, Strategy making modes,
Overview of process of strategic planning & management.
Unit II: Mission,, vision, objective setting, Business definitions, Summary statement of strategy, Deducing strategy from action &
endeavours.
Unit III: Formulation of strategy, Components of environment & Environmental analysis, Analysis of internal capabilities using
different approaches, Strengths, Weakness, Opportunities, Threats (SWOT Analysis).
Unit IV: Strategic alternatives for growth, stable, combinations & international strategies. Choice of Strategy, Generic Business
Strategies, Portfolio Analysis, Overview of Implementation Aspects,
SUGGESTED READINGS
1. Kazmi, Azhar - Business Policy
2. Keneth, A. Andrews - Concept of Corporate Strategy
3. Igor, M. Ansoff - Business Strategy
4. Christensen - Business Policy Text and Cases
5. Gluhck, William F. - Business Policy Strategy
6. R.M. Srivastava - Corporate Strategy and Planning

BBA 602 COMPANY LAW

The subject aims to familiarize the students with the regularity frame work for formation, incorporation issue of capital and
management of a company as per the Indian Companies Act.
Unit I: Definition & nature of Company, types of Companies, formation of Companies, Liability of promoters, Incorporation of
Companies, Commencement of business
Unit II: Memorandum of Association (MOA), Contents, Doctrine of Ultravires, Articles of Association (AOA), Doctrine of Indoor
Management & exceptions to it
Unit III: Prospectus, Statements in view of prospectus, Mis-statement & their remedies, Share capital, Allotment of shares - definition
of share, Share warrant, Share certificate, Difference between share & stock, Calls on shares, Types of shares, Voting rights, Right
issues.
Unit IV: Management of Company, Appointment of directors, Legal Position, Duties & liabilities & Powers, Company Meetings-
Statutory, Annual general meeting, extraordinary meeting, meeting of BOD, Guidelines for managerial remuneration, Quorum for
different meetings, Kinds of resolutions, Provisions regarding borrowing, & issue of debentures, dividend and bonus shares, Notes on
binding up.
SUGGESTED READINGS :
Sherlerkar - Company Law and Secretarial Practice
Avtar Singh - Company Law

BBA 603 ENTREPRENEURSHIP

The subject aims to familiarize the students with the concept of Entrepreneurship and with the establishment and management of a
new enterprise.
Unit I: Entrepreneurship: Definitions and core elements, Process of Entrepreneurship, Entrepreneurial Competencies, Barriers to
Entrepreneurship, Identification of business opportunities.
Unit II: Establishment of a new enterprise, Choice of product, Market Assessment, Selection of Technology, Selection of Site,
Organizational and Ownership Structure.
Unit III: Preparation of Business Plan, Financing the new enterprise, Financial Management for new ventures, Source of Finance.
Unit IV: Marketing Management in a new enterprise, Human Resource Management in a new enterprise, Operations Management in
a new enterprise.

BBA 604 INTERNATIONAL BUSINESS

The subject aims to familiarize the students with the concept of international business, the organizations engaged in global business,
Indian export documentation and implications of global trade on India.
Unit I: Historic view point of international business, Introduction and concepts of the modern international business, Domestic and
international business comparison and contrast with advantages and disadvantages of both, Regional blocks: NAFTA, SAFTA,
ASEAN, SAARC types, roles, functions and their effect on emerging global business environment.
Unit II: GAAT and WTO - structure, functions and roles in the current international business scenario, the modern world reasons for
venturing into international business, Factors and variables involved in international business. International business strategies and
entry modes and techniques. Indian and world MNCs with their merits and demerits.
Unit III: Comparison and contrast between domestic and international marketing, Advantages of international marketing, various
types of international market intermediaries. Comparison and contrast between domestic and international Human Resource
Management, cross-cultural issues, implications on the host and guest countries, Various types of global organizations.
Unit IV: International financial intuitions – structure, roles, functions, World Bank, IMF, UNTCAD, NABARD, ADB etc, Export
documentation and financial support available in India –APEDA, EPZs, SEZs, Future trends in international business, concepts of
BPO, FDI etc and their effects on the future of international business. India’s attractiveness for FDI vis-à-vis other countries like
China, Brazil, Malaysia etc.
SUGGESTED READINGS
Justin Paul, International Business, Prentice Hall of India
Jaiswal Bimal – International Business, Himalaya Publications
Alan M. Rugman and Richard M.Hodgetts, International Business by
Pearson Education.
Subbha Rao.P- International Business.
Varshney & Bhattacharya- International Marketing Management.

BBA 605 MARKETING OF SERVICE

The subject aims to provide the basic insights into the marketing of services and develops the understanding of various types of
services and current scenario of service sector in India.
Unit I: Meaning and nature of services marketing, goods and services - a comparative study, significance, marketing mix for services,
Classification of services.
Unit II: MIS in Service Marketing, Market Segmentation and positioning, Behaviour of consumer, Service Management. Unit
III: Marketing of Services in India: bank, insurance, tourism, hospital and consultancy.
Unit IV: Promotion mix strategy for services, Relationship marketing, Services under WTO .
SUGGESTED READINGS
Helen Woodruffe, Services Marketing.
Zieeithaml Valarie, Parasuraman A. and Leonard L. Berry, Delivering Quality Services.
Shetty Y.K. and J.E. Ross, Quality and its Management in Services.
Lovelock Christopher H., Service Marketing.

BBA 606 PROJECT MANAGEMENT

This subject provides an opportunity to the students to conceive, formulate and prepare a project with practical orientation with
regard to its implementation.
Unit I: Generation & Screening of project idea, Preliminary Screening, Project Rating Index, Entrepreneurial Skills, Market &
demand analysis, Collection of Primary & Secondary information, Demand forecasting, Market planning.
Unit II: Technical Analysis, Manufacturing process / technology, Material inputs & utilities, Product Mix, Plant Capacity, Location &
site, Machinery & Equipment, Structures & Civil work, Environmental aspects, Project Charts & Layouts, Project Time Lines.
Unit III: Cost of projects, Means of financing, Estimates of Sales & Production, Cost of Production, Working Capital Requirement &
Financing, Projected income statement, Balance sheet and cash flow with multiyear projections, Consideration of alternative sources
of finance.
Unit IV: Project Implementation: Forms of project organization, Project control & control charts, Human aspects of project
management, Prerequisites for a successful project implementation, Introduction to project network & determination of critical path,
Preparation of comprehensive project report.
SUGGESTED READINGS
Prasanna Chandra Project : Preparation, Appraisal, Budgeting and Implementation
Nagendra P. Singh Emerging Trends in Entrepreneurship Development
D.K. Jain Project Planning and Appraisal in Planned Economy
M. Mohsin Project Planning and Control

BBA 607 Viva Voce

 UNIVERSITY OF LUCKNOW
BBA(I.B.) Semester –1
Syllabus

BBA(IB)-101 FOREIGN TRADE OF INDIA

COURSE OBJECTIVE: This course aims to equip students with a broad based knowledge of trade practices in India.
Unit –I
Introduction – Trade its meaning and types. Difference between internal and international trade. Theories of International Trade.
India’s Internal Trade- Characteristics and Problems. Coastal trade and trade of Uttar Pradesh. Terms of Trade. Trade : Terminology
and abbreviations.
Unit-II
Foreign Trade of India – Before independence, During Planning Period, Recent trends in India’s Foreign Trade. Major Items of
Exports: Composition, Direction and Future Prospects, Major Items of Imports: Composition, Direction and Future Prospects.
Unit –III
Free Trade and Protective trade policies, India’s Major trading partners. Financing of foreign trade, National Level Financing
Institutions: EXIM Bank, ECGC and other institutions in financing of foreign trade, STC, MMTC, SEZ and EPZ. Export promotions.
Unit –IV
Strategy for Trade Policy in India – General Developments during planning period. Recent World trade Scenario, Recent changes in
trade policy, Trade agreements – Bilateral and Multilateral Trade Agreements. GATT & UNCTAD, WTO. India’s Balance of Trade
and Balance of Payments.
Books Recommended:
1) Bhagwati J. Srinivasan – Foreign Trade regimes and Economics development
2) Jaiswal Bimal & A.K.Singh – Foreign Trade of India
3) Plaekar – Trade of India
4) Salvi P.G. – New Directions on India’s Trade policy.
5) Cherrunilam F. – International Trade Export Management
6) Singh, M – India’s Export trends
7) Varshney R.L. – India’s Foreign Trade

BBA(IB)-102 BUSINESS MATHEMATICS

COURSE OBJECTIVE: This course aims to equip students with a broad based knowledge of mathematics with emphasis on
management applications.
Unit I: Arithmetical progression and geometrical progression. Permutation and Combination. Bionomial theorem for a positive
integral index. Matrix Algebra: Matrix operations – Addition, Subtraction and Multiplication. Transpose a matrix, Determinant of a
square matrix. The inverse of a matrix. Solution to a system of equations by the adjoint matrix method.
Unit II: Differential Calculus :Functions, limits and continuity. Differentiation Derivative of a function of one variable. Derivative of
a power function. Derivative a product of two functions. Derivative of a quotient of two functions; Derivative of a function of a
function; Derivatives of Logarithmic functions. Logarithmic Differentiation. Implicit functions. Local maxima and minima.
Optimisation using calculus.
Unit III: Business applications: Derivative as a rate measure, elasticity of a function. Price elasticity of demand, price elasticity of
supply. Marginal cost and marginal revenue.
Unit IV: Rules of integration: Integration by substitution, Integration by parts, Integration by partial fractions, Definite integral
SUGGESTED READINGS
Mongia • Mathematics for Business and Economics
Zamiruddin • Business Mathematics
Sunderasam and Jayseelam • An Introduction to Business Mathematics
Raghavachari • Mathematics for Management
Sancheti & Kapoor • Business Mathematics

BBA(IB)-103 BUSINESS ECONOMICS

COURSE OBJECTIVES
The objective of this course is to impart a knowledge of the concept and tools of Economic Analysis as relevant for Business
Decision-Making
Unit- I
Definition of Economics – Adam Smith, Marshal, Robbins and Samnelson’s view. Nature and scope of Economics; Economics as a
science, as an art, positive and normative science. Inductive and deductive methods of economics. Micro Vs. Macro Methods of
Economics study. International Economics.
Unit· II
Theory of Consumption: Utility analysis–law of diminishing marginal utility, law of equi– marginal utility, law of demand, elasticity
of demand. Indifference curve, analysis consumer’s equilibrium, price, income and substitution effect, consumer’s surplus.
Unit - III
Theory of production: Production function, Isoquant Curves, producer’s equilibrium, laws of returns. Cost curves–short period and
long–run cost curves. Product pricing and firms equilibrium under perfect, Imperfect competition and monopoly. Discriminating
monopoly.
Unit - IV
Theory of Distribution: Concept of Marginal productivity. Theories of rent, interest, wages and profit.
SUGGESTED READINGS:
1. Modern Microeconomics – A. Koutsoyiannis
2. Micro Economic Analysis – R.R. Barthwal
3. Modern Economic Theory – K.K. Dewett
4. Principle of Economics – M.L. Seth
5. Business Economics – S.K. Singh
6. Micro Economics Theory – J.V. Vaishampayan
7. Principles of Economics – D.N. Dwivedi.

BBA(IB)-104 ESSENTIALS OF MANAGEMENT

COURSE OUTLINE
The objective for this course to provide an understanding of the tasks and functions of management and to acquaint the Participants
with the developments in concept. Theories and practices in the overall field of management.
Unit I : Planning: Nature and significance of Management, Contributions of Management though, Approaches of management,
Contributions of Taylor, Fayol and Barnard to Management Science Functions of a Manager Social responsibility of Managers,
Values in management. The Nature of significance of Planning, Objectives, Steps of Planning, Decision making as key step in
planning. The process and Techniques of Decision Making. Long Range Planning, Strategies and Policies.
Unit II : Organisation: Nature and significance, Approaches, Departmentation, Line and staff relationships, Delegation and
Decentralisation, Committee system, Department of effective organising, Staffing, nature and Significance, Selection, Appraisal and
Development of Managers.
Unit III: Directing: Issues in managing human factors, Motivation, nature and Significance’s, Theories and Techniques,
Communication Definition and Significance, The process of Barriers, Building effective communication system.
Unit IV: Controlling: Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system,
Managerial Effectiveness.
SUGGESTED READINGS:
Essentials of Management : Harold Koontz, Heiriz, Weihrich.
Essentials of Management : R.k.Maheshwari & Bimal Jaiswal
Management, Tasks Responsibility and Practices : Peter F Druckers.
Principles and Practice of Management: L.M Prasad

BBA(IB)-105 FINANCIAL ACCOUNTING

COURSE OBJECTIVE
The course aims to make a conceptual orientation and equip the students in the maintenance of financial records as well as prepare
them for management applications.
Unit I
Modern concept, objective and functions, accounting concepts and functions, accounting process –
a) System of Accounting
b) Recording and classifying.
Unit II
Trial Balance, Accounting errors and their rectification’s
i) Preparation of Final Accounts
ii) Adjustments in recorded transactions of :
a) Inventories
b) Depreciation
c) Bad and Doubtful Debts
d) Accruals and pre-payments
iii) Problems in Financial Statements.
Unit III
Preparation of accounting records and financial statements of companies.
Unit IV
Analysis and Interpretation of Financial Statements.
SUGGESTED READINGS
Grewal, T.S. - Double Entry Book-keeping
Agarwal, B.B. - Higher Accountancy
Shukla, M.C. - Advanced Accountany
Maheshwari, S.N. - Introductions to Advanced Accountancy
BBA(IB)-106 BUSINESS COMMUNICATION
COURSE OBJECTIVE: This course aims to develop communication skills in equip students with a broad based knowledge business
communication.
Unit I
Introduction to business communication, characters ties of effective organizational communication, basic forms of communication,
process of communication, principles of effective business communication.
Unit II
Barriers to communication, facilitators to communication, effective listening, perception & reality, role of opinion, attitudes & beliefs,
mal-functions of communication, business etiquettes.
Unit III
Forms of business communication, written communication, oral communication, non verbal communication. Technology of business
communication, peculiarities of communication in Indian organizations, conflict management.
Unit IV
Conduct of meeting – agenda, notice, notes, minutes, office memorandum, office orders, press release, business letter, writing – need.
Functions and kinds, layout of letter writing, types of letter writing report writing – problems, organization and techniques of writing.

BBA (IB) Sem-II

BBA(IB)-201 ECONOMICS FOR MANAGEMENT

COURSE OBJECTIVE
The basic objective of this course is to familiarise the students with the concepts and tools of economics as applicable to decision
making in a business environment.
Unit -1: Concept of Macroeconomics, Meaning & Measurement of National Income, Classicqal and Keynesian theories of
employment.
Unit-2: Consumption function theories of consumption, investment function multiplier, accelerator.
Unit-3: Business Cycles, IS-LM model of equilibrium, inflation, classical theory of Economic growth.
Unit-IV:
National Income and pattern of economics growth in India, economic inequalities in India, saving & Capital formation in India five
year plans.
SUGGESTED READINGS
1. Stonier & Hague -Test Book of Economics
2. Sundaram & Vaish - Principles of Economics
3. K.K. Dewett - Principles of Economics

BBA(IB)-202 STATISTICS FOR BUSINESS DECISIONS

Course Objective: The course aims to equip the students with statistical concepts, methods and tools that help in decision making in
different spheres. The emphasis is on their applications in business.
Unit-I
Definition, meaning, scope, significance and limitations of statistics. Methods of collection and tabulation of data. Census and
Sampling - Concept and methods of sampling, statistical laws, sampling and Non-Sampling errors, Measures of Central Tendency-
Arithmatic mean, Geometric Mean and Harmonic Mean, Median and Mode.
Unit-II
Measures of Dispersion- Range, quartile deviation, mean deviation and standard deviation,
Skewness: Concept, tests and measurements
Correlation- Meaning, types, methods of measuring correlation coefficient
Unit III
Regression Analysis- Simple Regression equations, regression coefficient
Time series analysis- Trend value and seasonal
Unit-IV
Probability –Concept and measurement, Permutations and Combinations, addition and multiplication theorem, Conditional
probability, Bay’s theorem
Probability Distribution- Binomial, Poisson and Normal Distribution
Suggested Readings :
1. Gupta S.P. and Gupta M.P. : Business Statistics.
2. Elhans, D.N. : Fundamental of Statistics.
3. Sancheti & Kapoor : Statistics- Theory methods & Applications.
4. Singh,A.K. and Masood Khalid: Statistical Methods
5. Roy,Ramendu: Statistics
BBA(IB)-203 BUSINESS LAWS
COURSE OBJECTIVE: The objective of the course is to familiarize the participants with legal perspective of the business legal
perspectives of the business administration in an enterprise.
Unit-I (Law of Contracts –I) :Definition, kinds and Essential Elements of a Valid contract, offer and acceptance ,consideration,
capacity of contract, free consent, legality of objects, Performance and discharge of contract.
Unit-II (Law of Contracts- II): Contract of indemnity and guarantee: meaning and its distinction, rights and duties of indemnifier,
indemnified and surety, discharge of surety's liability. Bailment and pledge :meaning and distinction ,Rights and duties of bailor and
bailee, pawnor and pawnee.
Unit-III (Law Relating to Sale of Goods) :The sale of Goods Act.1930:formation of contract of sale, conditions and warranties,
Caveat empetor, Ownership of goods and transfer, unpaid seller and his rights.
Unit-IV (Law relating to patnership and negotiable instrument) : definition and nature of patnership,rights and duties of patners, types
of patners,dissolution of patnership,definiton and elements of Negotiable Instruments,Holder and holder in due course.
SUGGESTED READINGS:
Gulsan & Kapoor : Business Law including Company Law.
Singh, Avtar : Principles of Mercantile Law
Pandiya , R.S. : Principles of Mercantile Law
Shukla M.C. : A Manual of Mercantile Law
Bare Acts. : Indian Contract Act, 1872. Sale of Goods Act, 1930 Partnership Act, 1932. The Negotiable Instruments Act, 1881 .

BBA(IB)-204 COST ACCOUNTING

COURSE OBJECTIVES
The course aims to provide a working knowledge of the basic Cost Accounting principles to students.
Unit I
Basic framework of costing: Definition, Nature, Scope and Significance, meaning of cost and its classification, accumulation and
ascertainment of cost centres, cost units. Accounting
Unit II
Methods of Costing, unit/single/output costing, job & contract costing, operation/service costing. Process costing, costing methods of
Joint products and by-products.
Unit III
Cost Accounting, preparation of costing, profit & Loss A/c and its reconciliation with financial profit & loss A/c.
Unit IV
Cost reduction, cost control, budgetary control; standard costing.
SUGGESTED READINGS
1. Arora M.N. – Cost Accounting
2. Lal Jawahar – Cost Accounting
3. Saxena & Vashishth - Advanced Cost and Management Accounting
4. Prasad, N.K. - Cost Accounting
5. Maheshwari, S.N. - Cost Accounting

BBA(IB)-205 INTRODUCTION TO COMPUTERS

COURSE OBJECTIVES
The objective of the course is to familiarise the students with the basics of the computers and its uses.
Unit I : Fundamentals of Computers, Introduction to computer types (Analog, Digital and Hybrid); Characteristics of computers;
Evolution of computers (History, generation), Basic components of a computer, their functions and interrelation; stores program
concepts, RAM, ROM; Computer hardware and software and firmware; Computer languages, types of software, processing of a
computer program, batch, time-sharing and multi programming; Computer uses, applications and capabilities; concept of data
communication and networking. Types of Computer Systems; Personal, Micro, Mini, mainframe and super computer; differences and
capabilities; range of applications.
Unit II : Data Representation Binary, Octal and Hexadecimal Number Systems and their inter-conversions; Binary Arithmetic;
Internal data representation; Organization of memories; Fixed point and Floating point number representation; representation of
Alphanumeric character codes, ASCII codes. Introduction, types and applications of Text Processor, Word Processor, Spread Sheet.
Unit III : Data Storage: Primary storage; addressing and capacity; types of secondary storage – magnetic tapes, disks, organisation
methods (sequential and direct); floppy disk optical disk; CD-ROM. Input/Output Devices: Tape/Disks/diskettes, Light-pen, mouse
and joysticks, character readers, VDU, serial, line-printer plotters.
Unit IV : Operating System: Introduction to operating system; types of operating systems with main emphasis on Disk Operating
System (DOS); Details of basic system configuration; Important terms like Director, File, Volume, Label, Drive name etc. DOS
Components – I/O Systems, BIOS, COM, IBM, DOSCOM, start-up sequence, file name, hard disk; Use of function keys; File
commands; Dir, Copy, Delete, Rename, Type-Print Etc. Disk Commands – Format, Diskcopy Backup, Restore, Chkdsk, Batch Files,
Editor; Creating and editing files, commands and special editing keys, Setting up MSDOS; System and autoexec.bat files; use of wild
cards, redirecting commands; input/output fitters, pipes.

SUGGESTED READINGS
1. Govindraju, S. - Introduction to Computer Science
2. Jain, V.K. - Computer and Beginners
3. Sinha, P.K. - Fundamentals of Computers
4. Norton, Peter - Dos 5.0/6
5. Ram, B. - Computer Fundamentals

BBA(IB)-206 Business Environment

COURSE OBJECTIVES
The course is designed to provide an insight into the impact of business environment on the performance and profitability of the firm.
The course emphasizes the theme that the business prospects may be enhanced by a strong grasp of business including socio-
economic-political factors. Changing nature of government policies and their influence on business prospects will also be emphasized
upon.
COURSE OUTLINE
UNIT I
Concept of business environment, its nature and significance, Environmental Matrix, basic philosophies of capitalism, socialism and
mixed economy, evolution of economic policy in India and India’s slow conversion to market economy.
UNIT II
Relationship between business and government, introduction to important laws affecting business – like industries (development &
regulation) act 1951, monopolies and restrictive trade practices act 1969, changing dimensions of these laws and their impact on
business.
UNIT III
Philosophy and strategy of planning in India, objectives, achievements and distortions of planning, An Introduction to NITI Ayog,
India’s development strategy and economic performance, industrial policy in India, changing roles of public and private sectors, new
economic policy and its impact on business, monetary policy, fiscal policy.
UNIT IV
Salient features of Indian socio-cultural values and their implications for business environment and growth, corporate social
responsibility, multinational corporations, consumerism, foreign direct investment, NTO and its impact on business environment
Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Business Environment by Sheikh Salim, Pearson
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

BBA (IB)-III

BBA (IB)-301 MANAGEMENT ACCOUNTING

COURSE OBJECTIVE
The objective of this course is to equip the students with skills to evaluate organization performance, spot inefficiencies, areas for
improvement and opportunity and provide them with decision making skills to recommend and use the best possible course of action
while taking into account both long term and short-term implication of decisions.
Unit I: Focus on Decision Making: Nature of Management Accounting, The Management Process and Management Accounting,
difference between Financial Accounting and Management Accounting, role and responsibilities of Management Accountant.
Introduction to cost behaviour and cost volume relationship, variation of cost behaviour, relevant information and decision making.
Unit II: Analysis & Interpretation of Financial Statements: Meaning, Definition, importance, steps, procedure of analysis and
Interpretation, trend analysis & Ratio Analysis.
Unit III : Financial Analysis and Forecasting Funds Flow and Cash Flow Analysis other Financial forecasting tools.
Unit IV: Accounting for Planning and Control & Reporting to Management
Budgetary Control, Flexible Budgets and Standards for Control, Management Control System and Responsibility Accounting,
Management Reporting System.
SUGGESTED READINGS :
1. Arora M.N. – Management Accounting
2. Pandey, I.M. - Management Accounting
3. Atkinson, Management Accounting
4. Sudhindra Bhat, Management Accounting

BBA(IB)-302 ORGANISATIONAL BEHAVIOUR

COURSE OBJECTIVE
The course aims at to sharpen human skills and also decision making skills of the students.
UNIT-I: Understanding HUMAN BEHAVIOUR:- The concept Nature and Significance of human Behaviour Factors effecting human
Behaviour.
INDIVIDUAL BEHAVIOUR:- Individual difference, Personality and theories of Personality, Perception, Learning and Behaviour re-
enforcement
UNIT-II: MOTIVATION:- Concept, Significance and theories of motivation, Motivation and Behaviour, Motivation at work,
Modification, Attitudes, Meaning and nature.
INTERPERSONAL BEHAVIOUR:- Interpersonal dimensions of Behaviour, Transactional Analysis, Barriers in communication
Making communication effective. Types of communication.
UNIT- III: GROUP BEHAVIOUR AND LEADERSHIP:- Group Behaviour, types, Functions, Determinants of Group Behaviour,
Inter Group Problems, Group dynamics: Group Cohesiveness, Difference between Group and Team
LEADERERSHIP:-
Nature and Significance of leadership, Leadership Styles, Theories of Leadership, Trait Theory, Behavioural Theory, managerial Grid.
UNIT- IV : CHANGE AND CONFLICT:- Organization Structure: Mechanistic and Organic, Organizational Conflict, Nature and
types of conflict, management of organizational conflict, Organizational Culture, Learning and Maintaining organizational Culture,
Organizational change, Planed change, organizational development.
SUGGESTED READINGS
1. Robins, Stephen P. - Orgnaisational Behaviour
2. Schen - Organisational Psychology
3. Hicks & Gullet - Organisations : Theory and Behaviour
4. Davis, K & Newstorm - Human Behaviour at Work
5. Luthans - Oranisational Behaviour
6. Prasad, L.M. - Oranisational Behaviour
7. Pathak, R.D. - Oranisational Behaviour

BBA(IB)-303 COMPUTER APPLICATION-1

COURSE OBJECTIVES
This paper would make students learn about the latest version MS Windows operating system. The application software covered under
this paper would include MS Office.
Unit I: Operating System-Windows, Concepts of CUI & GUI, MS-Windows as GUI operating system, parts of windows, capabilities
– interface, menu driven, ready internet connectivity, easy navigation, simple keep up and management of files, inbuilt product –
notepad, paint brush word pad, windows explorer.
Unit II: Office Automation MS-Word Concept and need of word processing using word as a product, creating document, apply
formatting, moving around in a document, editing document, spell checker, cut, copy paste operations, header and footers, table –
rows, columns, mail-merge.
Unit III: MS-Excel Concept and need of electronic spreadsheet, using excel as a product, parts of an electronic spreadsheet, screen
layout, rows, columns, cells, entering data in a worksheet labels, values, formula, naming cells, protecting worksheets, creating charts,
lists and databases, filter and advanced filter.
Unit IV: MS-Power Point & MS-Access Concept of graphics and presentations, power point as a product, essentials of a presentation,
creating a presentation, slide types, slide layout, adding text & pictures to a slide, running a slide show, creating animation, adding
sound to create a multimedia presentation. Concept of database management and record handling, access as a product component of
access, creating a table, adding, editing and deleting records, view data, create queries.
SUGGESTED READINGS
1. Leon, A & Leon, M : Introduction to computers with MS-Office
2. Russell A. Stultz : MS-Access for windows
3. Aitken : The point & click guide to MS-Office
4. Hart Davis : The ABC’s of word
5. Hart Davis : The ABC’s of office

BBA(IB)-304 COMPANY LAW AND SECRETARIAL PRACTICE

COURSE OBJECTIVE
The objective of the course is to familiarize the students with the various laws and procedures pertaining to a company.
Unit I: Company – Definition, classification, incorporation and commencement of business, memorandum of association, articles of
association, effects of registration, doctrine of constructive notice and doctrine of indoor management. Prospectus – Law and
procedures relating to issue and allotment of shares, calls, forfeiture, surrender, transfer and transmission of shares, shares certificate
and share warrant.
Unit II: Company Management – Directors, Managers and Secretary – Appointment, rights and obligations.
Unit III: (a) Meetings and Proceedings – Law relating to board meetings and company meetings.
(b) Winding up – Compulsory, Voluntary and under Supervision of Court.
Unit IV: Secretarial Practice – Duties and Responsibilities of company secretary, secretarial duties relating to allotment of shares,
calls forfeiture and transfer of shares, specimen of certificate of incorporation, certificate of commencement of business, share
certificates and share warrants. Company meeting and board meetings – Secretarial duties relating to meetings, types of meetings,
notice, agenda, proxy motion, resolution, minutes and reports.
SUGGESTED READINGS :
Sherlerkar - Company Law and Secretarial Practice
Avtar Singh - Company Law

BBA(IB)-305 FINANCIAL MARKETS AND INSTITUTIONS

Unit I- Financial System & Money Market Financial System: Definition, Signification, and its Relationship with economic
development. An Overview of the Indian Financial System and its constituents. Money Market: Meaning, components and present
position of Indian Money Market.
Unit II - Capital Market: Concept, characteristics and instruments. The primary and secondary market. Methods of New Issue. Stock
Exchange: organization, functions and control. SEBI.
Unit III- Banking Institutions RBI, Commercial Banks and Regional Rural Banks their organization, objectives, functions and present
position.
Unit IV- Non Banking Financial Intermediaries Investment Institutions like – LIC, GIC, UTI, Mutual funds and other NBFIs – their
objectives, functions, organization and present position.
SUGGESTED READINGS
1. Bhole, M.K. Financial Market and Institutions
2. Khan, M.Y. Indian Financial System
3. Srivastava, R.M. Management of Indian Financial System
4. Machiraju, H.R. Indian Financial System

BBA(IB)-306 GOVERNMENT AND BUSINESS

Unit I
Role of government in the economy, capitalist, socialist and mixed economy, public and private sector units, pattern of growth of
public sector enterprises in India, general management of public sector enterprises in India.
Unit II
Efficiency and accountability in public sector enterprises -: public accountability and the autonomy, liberalization privatization and
globalization of public enterprises, competition act in India and other such measures.
Unit III
Nature and scope of public finance, principles of maximum social advantage, public expenditures, principles of taxation – canons
incidence and effects etc.
Unit IV
Public debt, public expenditures, Indian public finance, budgets, fiscal policy, expenditures and revenues of the union government,
finance commissions and centre state finances.
Reference Books:
H.L.Bhatia : Public Finance
B.P.Tyagi : Public Finance
Musgrave & Musgrave : Public Finance

BBA(IB) IV

BBA(IB)-401 FINANCIAL MANAGEMENT

COURSE OBJECTIVE
To introduce the participants with the basic fundamentals and tools and techniques of Corporate Financial Management in a changing,
challenging and competitive global economic environment.
Unit I: Introduction: Nature, scope and significance of Financial function for the organisation's success. Objectives of Corporate
Financial Management, Organisation structure to carryout finance function in Corporate enterprises. Financial Planning and Financial
Forecasting.
Unit II: Capital Structure Planning - Financing Decision Capitalization and capital structure, Financial Planning - long and short term
sources of corporate funds, objectives of an optimal Capital structure, Financial and operating leverage analysis, cost of capital and
capital structure decision.
Unit III : Investment Decisions - Time Value of Money Nature of Investment Decisions, Investment Evaluation criteria, process of
capital budgeting decisions, risk analysis and investment decisions, capital budgeting practices of Indian companies.
Unit IV: , Working Capital Management and Dividend Decision Concepts of working capital. The needs of working capital and Its
determinants. Dimensions and trends In working capital management. A brief analysis of the management of components of working
capital. Sources of working capital finance and their relative utility. Dividend Policy Models.
SUGGESTED READINGS
Horne, James Van- Financial Management & Policy
Pandey I.M. – Financial Management
Rustagi R.P. – Introduction to Financial Management
Soloman Ezre -The Theory of Financial Management
Hunt William and Donaldson -Basic Business Finance

BBA(IB)-402 INTERNATIONAL BUSINESS

Objective
This course will provide the students an opportunity to learn and understand how business is conducted in the international arena. The
syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, difference between international
and domestic business, Advantages And Disadvantages Of International Business, Approaches to International Business, Changing
Environment of International Business, Globalization of Markets, Trends in Globalization, Effects and Benefits of Globalization,
balance of payment and foreign exchange.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory, Opportunity
Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem, International Product life
Cycles, International Business Strategies, International Human Resource Management.
Unit III - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF, Role of IMF, IBRD, Features of
IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic Integration: EU, NAFTA, ASEAN
SAARC.
Unit IV - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of Exchange Rate
Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity Theory, Factors Affecting Exchange Rates,
Brief History of Indian Rupees Exchange Rates. International Business Negotiations, Future Trends in International Business
SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.) 2) Jaiswal Bimal - International Business (Himalaya Publication) 3) Hill C.W. -
International Business (TMH, 5th Ed.) 4) Kumar R and Goel, International Business, (UDH Publications, edition 2013) 5) Cherunilam
F - International Trade and Export Management (Himalaya, 2007) 6) Varshney R.L, Bhattacharya B - International Marketing
Management (Sultan Chand & Sons, 9th Ed.)

BBA(IB)-403 MARKETING MANAGEMENT

COURSE OBJECTIVE: The purpose of this course is to develop an understanding of the underlying concepts, strategies and the
issues involved in the exchange of products and services.
Unit I: Introductory Concept of marketing, difference between marketing and selling, marketing function, marketing mix, market
segmentation, marketing planning, strategy and approaches. Consumer Behaviour: Concept of consumer behaviour, buying motives,
study of consumer behaviour and motivational research – its types, nature, scope and role. Method of conducting marketing researh,
sales promotion and advertising, factors influencing consumer behavior.
Unit II: Product Management: Nature and scope of product policy decisions, product-mix, product-line and product-life cycle,
product planning and development, product diversification, product improvement. Branding and Trade Marks, packaging.
Unit III: Product Pricing-Concept, nature and scope of product pricing decisions; price policy considerations, objectives and
strategies of pricing, selling below cost, price dumping, price discrimination, resa-price maintenance.
Unit IV: Distribution Management & Marketing communication,Decisions relating to channels of distribution management of
physical distribution, sales promotion, sales planning and forecasting, management of sales force, analysis of sales performance and
marketing of services, functions of distribution channel, factors influencing distribution channel, integrated marketing communication.
Suggested Readings:
Marketing – Concepts, strategies, by William M Pride, O C Fewell, Biztantra
Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas
Principles of Marketing, by Philip Kotler, Armstrong, Pearson Education

BBA(IB)-404 BANKING OPERATIONS MANAGEMENT

Unit I Indian financial System, Banking System in India, Financial sector reforms in India, RBI – role, functions, monetary policy and
credit control, commercial banking in India, Regulatory Environment for commercial bank in Indian core banking.
Unit II Operational Aspect of commercial banks in India, Relationship between Banker and customers, Types of customer a/c,
Cheques, Endorsement, Presentment, Dishonour, Rights and liabilities of Paying and collecting Banker, Time Value of money –
calculation of interest on loan & deposits, EMIs, Present Value, future value and loan Amortization.
Unit III Negotiable Instruments, Bills of Exchange and Promissory notes, Rights and liabilities of parties, Bills discounting and
Purchasing, ancillary Services of the Bankers.
Unit IV Employment of funds by Commercial Banks Financial statement analysis, Types of securities, mode of creating charge, Bank
guarantees, Asset – liability management in commercial Banks. Basel norms.
SUGGESTED READINGS
1. Shrelekhar: Banking
2. Jaiswal Bimal : Banking Operations Management
3. Jhinghan M.L. : Banking Theory & Practice

BBA(IB)-405 INCOME TAX LAWS & ACCOUNTS

COURSE OBJECTIVES
The course aims to provide students in-depth knowledge of laws and accounts relating to income tax and other taxes in India.
Unit I : Income Tax I The concept of Income, Heads of Income, Aggregation and clubbing of income, computation of total income
and tax liability of individuals, Hindu undivided families and firms.
Unit II : Income Tax II Computation of Total income and tax liability of companies. Income Tax authorities, assessment procedures,
appeals revision and settlement, deduction of tax at source and advance payment of tax.
Unit III : Wealth Tax The concept of Net wealth, deemed wealth exemptions and computation of Net wealth.
Unit IV : Indirect Taxes Main provisions of the Law relating to Excise Duties, Custom Duties and Central Sales Tax Act.
SUGGESTED READINGS
Mehrotra, H.C. - Income Tax Law & Practice
Prasad, Bhagwati - Direct Taxes
Singhania, V.K. - Student guide to Income Tax
Bare Acts - Income Tax Act 1961, Wealth Tax Act, 1957,
Excise & Custom Duties Acts. Central Sales Tax Act.
Girish Ahuja & Ravi Gupta - Simplified Approach to Income Tax

BBA(IB)-406 INTERNATIONAL BUSINESS LOGISTICS

Objective: The purpose of this course is to develop an understanding of underlying concepts, strategies and issues involved
in the area of business logistics and related concepts for Under-graduates.
UNIT I: Introduction to Business Logistics
Business Logistics: Origin, meaning and definition, Importance of logistics in modern business and foreign trade, Objectives of
business logistics, Logistics- Strategy & Planning
UNIT II: Transportation Management
Transportation: Meaning, definition, modes and Importance, Effective Transportation System: meaning and importance, Service
choices and their characteristics, Transport Service Selection, Vehicle Routing & Scheduling: meaning and importance.
UNIT III: Inventory Management &Control
Inventory: Meaning, definition, types and role, Appraisal of inventories, Inventory Objectives, Storage & handling decisions,
Inventory control Techniques-ABC analysis, VED analysis, PUSH & PULL Inventory control.
UNIT IV: Warehousing & Location Management
Warehouse: Meaning, definition, types and importance. Location/Facility Management: Meaning and importance, Ware house layout,
Housekeeping: Meaning and importance.
References:
Business Logistics/Supply Chain Management: Ronal H. Ballou & Samir Srivastava: Pearson
Management of Business Logistics - A supply Chain Perspective: Coyle,Bardi, Langley
Text book of Logistics and Supply Chain management: D.K.Aggarawal
Logistic Management -A Supply Chain Imperative: Vinod V. Sople
Logistical Management- Donald J. Bowersox & D.J. Closs

BBA(IB)-407 German Language

COURSE OUTLINE:
Unit-1
Introduction to Germany, Basic grammar structure, Nouns(singular , plural), Numbers, Days, Months, Seasons, Colours.
Unit-2
Personal Pronouns, Verbs, Conjunctions, Prepositions, Articles, Adjectives, Prepositions.
Unit-3
Tenses, Sentence construction, Interrogative sentences, Affirmative sentences, Negative sentences.
Unit-4
Comprehension Texts, Paragraph writing

BBA(IB) V

BBA(IB)-501 STRATEGIC MANAGEMENT

COURSE OBJECTIVE: The main objective of this course is to develop students’ understanding of the increasing competition and
the practice of strategies in organizations to stay in the hunt.
Unit I : Introduction & Concept of Strategy, Corporate Policy as a field of study, Nature, Importance, purpose and objective of
business policy, Chief Executive job, roles and responsibilities of board of Directors, An overview of strategic management – its
nature and process, Formulation of strategy, Environment, Nature of company’s environment, environment appraisal, identifying
corporate competence & resource.
Unit II: Relating Corporate Strategy, Personal & an Ethical Values Industry structure, Reconciling divergent values, Modification of
values, moral components of corporate strategy, review of management’s concern for responsibility, choice of strategic alternatives
for social action.
Unit III: Strategic Choice Corporate portfolio analysis, competitor & SWOT analysis, strategic choice, strategic plan, routes to
competitive advantage.
Unit IV: Implementation of Strategy Structural implementation, organisational design and change, behavioural implementation,
leadership, corporate culture, business ethics, corporate politics and use of power, functional implementation – financial, marketing,
operations, personnel policies and their integration, strategic evaluation and control.
SUGGESTED READINGS
1. Kazmi, Azhar - Business Policy
2. Keneth, A. Andrews - Concept of Corporate Strategy
1. Igor, M. Ansoff - Business Strategy
2. Christensen - Business Policy Text and Cases
3. Gluhck, William F. - Business Policy Strategy
4. Anoft, Russel, L. -A Concept of Corporate Planning
5. Prasad, L.M. - Business Policy and Strategy

BBA(IB)-502 INTERNATIONAL FINANCE

OBJECTIVE: This is the foundation course in the area of international finance in order to acquaint a student to various instruments
and environment in international business. level of knowledge: expert knowledge is required by the student to develop understanding
of various instruments used in international arena.
Unit I: IFM- Meaning, Need, Developments in IFM, Foreign Exchange Markets and International Financial Markets, International
Financial System & Institutions: Introduction and Importance, IMF (Drawing and loan instruments), SDR (Nature and Utilization),
IBRD (Functions and Lending Activities).
Unit II: Ready Exchange rates, Exchange Quotations (Direct& Indirect), Forward Margins and factors determining it, Spot and
Forward rates, Factors determining spot rates, Exchange Arithmetic (Cross rates, Calculation of forward premium and Discounts),
Calculation of forward rates, Exchange Rate Forecasting.
Unit III: Parity Conditions In International Finance, Arbitrage And The Law Of One Price, Purchasing Power Parity, The Fisher
Effect, The International Fisher Effect, Inflation Risk And Its Impact On Financial Markets
Unit IV: International Finance Instrument, Forward Contracts, Future Contracts, and Currency Options, Foreign Exchange Risk
Exposure: Definition, Accounting Exposure, Economic Exposure.
SUGGESTED READINGS
• Multinational Financial Management Alan C. Shapiro
• International Financial Management : P. G. Apte
Foreign Exchange Management: C. Jeevanandan
• International Financial Management : V K Bhalla

BBA(IB)-503 PRODUCTION MANAGEMENT

COURSE OBJECTIVES: The course aims to equip the students with basic management decisions to production function and
designing decisions relating to production, function and designing of a production system.
Unit I
Nature and scope of production management, production analysis and planning, production functions, objective and functions of
production management, responsibilities of the production manager, types of manufacturing processes and plant layout, plant location,
routing, scheduling, plant location and plant layout, assembly line balancing. Production Planning and Control (PPC).
Unit II: Manufacturing processes, routing, scheduling and assembly line balancing, Materials managements – its scope and
importance. Purchasing function and procedure, store-keeping, material planning function, Inventory control, relevant costs, economic
lot size, reordering point, ABC analysis.
Unit III: Productivity – definition and concept, factors affecting productivity, productivity measurement, productivity improvements,
Product development and design, stages of product development, techniques of product development (standardization, simplication
and specialization, automation).
Unit IV: Development of efficient work methods, material flow process chart, manflow process chart, principles of motion economy,
comparison of alternate work methods, maintenance of production facilities, quality control and inspection, sampling inspection,
control charts for attributes and variables charts.
SUGGESTED READINGS
1. Mayers - Production Management
2. Buffa - Modern Production Management
3. Buffa - Operations Management
4. Starr - Operations Management
5. Cook and Russel - Contemporary Operations Management
6. Goel & Gupta - Production Management
7. Hedge - Production Management

BBA(IB)-504 PROJECT MANAGEMENT

COURSE OBJECTIVE: The basic objectives of this course is to equip the students with entrepreneurial skills like project
formulation, evaluation, monitoring and control etc.
Unit I : Basic Concept of a Project, categories of projects, project development cycle. The concept of project management, tools &
techniques of project management. Forms of Project organisations.
Unit II : Project Formulation Project identification, Project formulation and preparation : Market and Demand estimation, market
survey, demand forecasting. Cost of project, means of financing, estimates of cost, financial projections. Project Appraisal Criteria
Payback period, ARR, NPVI, IRR and risk analysis.
Unit III : Process of Project Appraisal Technical, economic, financial, legal and social appraisal of the industrial projects.
Unit IV : Implementation, Monitoring and Control of Projects Project scheduling, network techniques for resource, project
management teams and coordination. Monitoring and post implementation, evaluation of the projects.
SUGGESTED READINGS
Prasanna Chandra Project : Preparation, Appraisal, Budgeting and Implementation
Nagendra P. Singh Emerging Trends in Entrepreneurship Development
D.K. Jain Project Planning and Appraisal in Planned Economy
M. Mohsin Project Planning and Control

BBA(IB)-505 COMPUTER APPLICATION-II

COURSE OBJECTIVE: The syllabus is designed to render students value added insights about the business application of
Information Technology for effective managerial decision making the role of Computer based Information System in redesigning the
Business process and restructuring business organizations to have a competitive advantage.
UNIT I : INFORMATION SYSTEMS OVERVIEW
Definition of Data/Information/Information System, components of Information System,
Hardware/Software/Network/Data/People, Scope, Importance of Information, Evolution of Information Systems, Dimensions of
Information. CLASSIFICATION OF INFORMATION SYSTEMS Operations Support System – Transaction Processing, Process,
Control, Enterprise Collaboration Systems Management Support System – Expert/Decision Support/Executive/Management
Information Systems.
UNIT II : STRATEGIC ROLES OF INFORMATION SYSTEM
Support of Information System in gaining competitive advantage, Total quality management, Business process reengineering,
Innovation, Creation of switching cost, Overcoming business barriers.
FUNDAMENTALS OF E-COMMERCE AND ITS BUSINESS APPLICATIONS
E-commerce food chain, Forms, B2B, B2C, Introduction to mobile commerce, Web security, Electronic payments, EDI, Supply chain
management, E-CRM, Firewall, Transition security,Wireless application.
UNIT III : SYSTEM ANALYSIS AND DESIGN
Investigation, Analysis, Design, Implementation & Maintenance of Information System, Tools of structured system analysis/input and
form design/testing, training conversion & control.
UNIT IV : BUSINESS FUNCTION INFORMATION SYSTEM
Accounting Information System, Financial Information Systems, Marketing Information Systems, Inventory Management Information
Systems, Human Resource Information System, Manufacturing Information System.
SUGGESTED READINGS
1. Brein, James O. - Management Information System
2. Kenneth C. Lausam James P.Lauton - Management Information System
3. Akshya Bhatia & Ashok Arora - Information System for Manager
4. Davis & Olson - Management Information Systems
5. Jerone Canter - Management Information System

BBA(IB)-506 International Marketing

Unit I
An overview of international marketing and its need, Nature, scope and tasks of international marketing, difference between domestic
and international marketing, EPRG scheme, self reference criteria, economic environment.
Unit II
Understanding of culture, its characteristics and elements, values and phenomenon of cultural change, Political environment, political
spectrum, types of governance around the globe, polity and its effect on business. Bases for legal system – common, Islamic and
Marxist – socialist, jurisdictions in international legal disputes, intellectual property rights – new issues, commercial laws
Unit III
Issues related to product, meaning of global products, international product planning, physical and mandatory requirement – standards,
screening products for adoption, analysis of product components. Issue related to price, pricing policy – objective and approach, price
determination and price Escalation.
Unit IV
Issue related to distribution Channel of distribution structures in the world, distribution patterns – general and country specifics,
alternative middlemen choices – country specifics, factors affecting choices of channels, locating, selecting and administering channel
members. Issue related to promotion Global advertising pattern, global market segmentation and promotional strategy, international
Advertising program and advertising regulations.
Recommended Text
1. International Marketing – S C Jain
2. International Marketing – Philip Coteora
3. International Marketing – Keegan
4. International Marketing – Czinkotia
5. International Marketing – Vasudevan

BBA(IB) VI

BBA(IB)-601 Computer Application – III

UNIT I
E-Commerce concept: Meaning, definition, concept, features, function of E-Commerce, E-Commerce practice v/s traditional
practices, scope and basic models of E-Commerce, limitations or E-Commerce, precaution for secure E- commerce, proxy services.
UNIT II
Electronic Data Interchange: concept of EDI, difference between paper based Business and EDI Based business, Advantages of EDI,
Application areas for EDI, Action plan for Implementing EDI factors influencing the choice of EDI, Software Concept of Electronic
Signature, Access Control.
UNIT III
Types of E-Commerce: Meaning of B2C, B2B, C2C, and P2P. Applications in B2C, E-Banking, E- Trading. E-Auction- Introduction
and overview of these concepts. Application of B2B, E-distributor, R2B service provider, benefits of B2B on Procurement, Just in
time delivery. Consumer to consumer and peer-to-peer business model Introduction and basic concepts.
UNIT IV
Internet: Concept of Internet, use of Internet, Requirements of Internet, Internet Domain, Internet server, establishing connectivity on
the Internet, Types of Internet provides, Constituents of Internet Protocol, browsing the internet, tools and service on Internet,
Procedure of Opening E-mail Account on Internet.
SUGGESTED READINGS
1. E-Commerce : Bharat Bhaskar
2. E –Commerce: The cutting Edge of Business : K. Bajaj & D. Nag
3. E-Commerce : Ritendra Goel

BBA(IB)-602 PERSONNEL MANAGEMENT

COURSE OBJECTIVE: The objective of this course is to familiarize the students with the conceptual background, theories and
techniques of Personnel Management.
UNIT I:
Introduction to Personnel Management & Manpower Planning Personnel Management: Conceptual framework, Nature, Scope and
Significance. Functions of Personnel Department and Skills required by Personnel Managers. Job Analysis: Concept, Objectives, Job
Description and Job Specification Manpower Planning: Concept, Significance, Process and techniques of HR Demand and Supply
Forecast
UNIT II:
Employee Acquisition and Development Recruitment: Concept, Objectives, and Sources of Recruitment Selection: Concept, Process
and Selection Tests. Induction and Orientation Training & Development: Concept, Purpose, Difference between Training and
Development, Methods and Techniques Motivation: Concept, Significance and techniques of Motivation including Job Design, Job
Enlargement, Job Enrichment and Employee Empowerment etc.
UNIT- III:
Employee Appraisal and Maintenance Performance Appraisal: Concept, Significance, Methods and Techniques of Appraisal,
Performance Feedback Compensation & Reward Management: Job Evaluation, Concept of Wages & Salary, Wage Policy, Laws &
Rules governing employee benefits, Incentives & Fringe Benefits
UNIT- IV:
Industrial Relations Discipline and Grievance Handling: Concept & Types of Discipline, Disciplinary Procedure, Disciplinary
Actions, and Grievance Redressal Mechanism.
Industrial Relations: Concept of Industrial Relations, Industrial Disputes, Techniques of Dispute Resolution, and Workers’
Participation in Management Trade Unionism in India
Collective Bargaining: Concept, Objectives, Types and Process of Collective Bargaining
SUGGESTED READINGS
Yoder, D. : Personnel Management & Industrial Relations
Fllipo : Principles of Personnel Management
Monappa & Saiyaddin : Personnel Management
Dwivedi, D. N. : Management of Human Resource
Aswathappa : Personnel & Human Resource Management
V.S.P. Rao : Human Resource Management

BBA(IB)-603 INTERNATIONAL ACCOUNTING

Unit-I
International Accounting: An Overview, Definition & Scope, History & development, Importance & difficulties, Internationalization
of Accounting Progression.
Unit-II
Consolidation & Price level change- Consolidation issues in financial statements: need techniques & implication of IAS 27 & AS 21.
Accounting for Price level changes: definition, types, need & techniques used for price level adjustments.
Unit-III
Harmonization Issue. Harmonization of Accounting Practices: need, process, IAS, IFRS,AS standards, Institutional Support and
impediments, Transfer pricing-Concept, need methods & Practices in vogue in the world.
Unit-IV
Currency Translation & Taxation- Foreign currency translation: needs issues, methods and types of exposures. Taxation-Concepts,
planning, practices in vogue, Issues of Double taxation & tax treaties, tax Havens.
Recommended book(s)
Arpon, Jeffrey S & Radebaugh, Lee H. International Accounting and Multinational Enterprises. New York, John Wiley, 1985
Choi, Frederick D S and Mueller Gerhard G. International Accounting. Englewod Cliffs, New Jersey, Prentice Hall Inc., 1984
Evans, Thomas G. International Accounting & Reporting. London, MacMillan, 1985
Prodhan, Bimal. Multinational Accounting. London, Croom-Helm, 1986
Rathore, Shirin. International Accounting. Englewood Cliffs, New Jersey, Prentice Hall Inc., 1996

BBA(IB)-604 FRENCH LANGUAGE

COURSE OBJECTIVES: French Language as Foreign Language Course to Under Graduate Management Students. Teaching of
French as a foreign language to the management students in order to prepare them to communicate in French, to develop the four
skills in French i.e. Reading, Writing, Speaking and Comprehension.
Unit-I
Articles Gender and number of nouns and adjectives. Personal and Toique pronouns, Demonstrative and Possessive Adjectives
Preposition and adverbs Pronominal verbs.
Unit-II
Conjugation of verbs of all the Groups in Present Tense and Introduction to Past and Future Tense.Intetrrogation, Negotion and
Imperatives.
Unit-III
Name of days, seasons, months, colours, garments, body parts and numbers. Conversational French between known and unknown
people. Telephonic conversation with friends and clients.
Unit-IV
Topical writing, self Introduction, Biodata, Description of person, place or things as family, house, class, city, country etc. Letter
writing. Profession and nationality. To reply question in French based on comprehension of a French text.
SUGGESTED READINGS
Two Units of Le Nouveau Sans Frontieres Part-I

BBA(IB)-605 INTERNATIONAL BUSINESS ENVIRONMENT

COURSE OBJECTIVES
The course is designed to provide an insight into the international Business Environment and its influence on the performance of
Indian economy in general and profitability of the business and industry in particular. The course emphasizes the theme that
International Business Environment influences business prospects.
COURSE OUTLINE
Unit – I International Business Environment – concept, nature, significance & challenges of International Business, International
Business Environment: Introduction, Nature, Classification, Internal Environment & External Environment factors, International
Business Environment- Developed And Developing Countries, Factors In Determining Type Of Economic System, Factors Effecting
IB Environment, Balance of Payments, Foreign Exchange.
Unit – II Government and International Business -
Role of government on International Business , India’s foreign trade policy ,Trade barriers-Tariff restrictions, Quantitative
Restrictions and NTBs
Unit – III International Economic Institutions –IMF, World Bank, WTO ,Regional Economic Integration- EU, NAFTA, SAFTA
Unit – IV Foreign Trade of India- Recent Trends In India’s Foreign Trade, MNCs, FDI: Trends and Issues , Exchange control in
India: Objectives & methods
SUGGESTED READINGS :
Ghos, P. &Kapur, G.K. : Business & Society - A Study of Business Environment

dhikari, M. : Economic Environment of Business

Cherunilavam : Business Environment
Dasgupta A. &Sengupta A. : Government and Business
Jaiswal, B. : International Business
D.C.Kapoor : Export management
BBA(IB)-606 EXPORT IMPORT PROCEDURES AND DOCUMENTATION
Objective: The Purpose of this course is to familiarize Students with the procedures and documentation relating to foreign trade
operations, and to train them to handle the documentary work concerning export- import business.
Unit I: Export Documentation: Types of Documents: characteristics and relevance. An introduction to Online Documentation.
Getting ready for Export contract and Inco terms. Procuring and processing of an export order.Methods and Terms of Payments for
Exports: Documentary credit and collection Financing for export: Pre- and post –shipment credit.
Unit II: Export Incentive and cargo handling: Foreign Exchange Risks: Nature of risks, Cargo Insurance: Contract of cargo
Insurance, procedures and documentation for cargo loss claims; Role and schemes of ECGC of India and commercial banks, Quality
control and Pre- shipment Inspection: Schemes Excise and custom clearance regulations, procedures and documentation; Export
Incentives.
Unit III: Export-Import Procedure: Procurement for Export- Planning and methods of procurement for exports; Procurement
through Imports, Financing Import- Instruments and related procedures and documentation; Custom clearance of Import - regulations,
procedure and documentation.
Unit IV: Import Documentation: Duty Exemption Schemes: Objectives, benefits, procedures and documentation; Schemes for
import of capital goods: Procedures and documentation for new/ second-hand capital goods. Institutional support:
Export/trading/star trading/superstar houses: Objective criteria and benefits; procedures and documentation; Special Economic Zones:
Objectives and Benefits, Introduction to Export Promotion Council (EPC), Indian Trade Promotion Organization(ITPO),
Recommended Text:
• Export Management, by D.C. Kapoor: Vikas Publication
• Export Procedure and Documentation, by C. Rama Gopal: New Age Publication
• Exporters Mannual : Nabhi Publications
• Handbook of Procedures (Vol I & II).
• ITC(HS) classification of Export and Import Items (latest).

LU 601 Viva Voce

Director/OSD & Programme Directors

Name Designation
Prof. Arvind Mohan Director/OSD, IMS
Dr. Anoop Kumar Singh Director/Co-ordinator – MBA (MS), BBA (MS), IMS
Dr. Bimal Jaiswal Director/Co-ordinator – MBA (IB), BBA (IB) ), IMS
Dr. Mohd. Anees Director/Co-ordinator – MBA (F & C) ), IMS

Faculty and Technical Officers

Name Designation
Dr. Archana Singh Research cum Training Officer
Ms. Archana Singh Faculty Member
Ms. Astha Sharma Faculty Member
Dr. Nazia Jamal Faculty Member
Dr. Sanjeev Verma Faculty Member
Ms. Shruti Aurora Faculty Member
Dr. Smita Singh Faculty Member
Ms. SoniHarsh Srivastava Faculty Member
Dr. Suman Kumar Mishra Faculty Member
Dr. Vasudha Kumar Faculty Member
Dr. Vineet Kumar Programmer
Mr. Amit Swaroop Programmer
 MBA 5 year syllabus w.e.f. july 2016

MBA (5 Year) Programme

SEMESTER-I
PAPER NO. SUBJECTS
IMS 511 Micro Economics
IMS 512 Business Organization
IMS 513 Business Mathematics
IMS 514 Introduction to Financial Accounting
IMS 515 Principles of Finance
IMS 516 Currency, Banking & Exchange
Non credit
LU 501 English Project

IMS 511 - MICRO ECONOMICS

Objective:
This course is meant to acquaint students to basic micro economic concepts. To use economic reasoning to solve problems of
business.
COURSE OUTLINE
UNIT - I Conceptual Framework of Business Economics: Meaning, Definition, Nature, Scope and Importance of
Micro Economics, Relationship of Economics with other branches of Knowledge, Basic Problems of an Economy
UNIT - II Utility Analysis & Consumer Behaviour: Consumer Behaviour: Notion of Indifference and Preference,
Indifference Curve Analysis of Consumer Behaviour, Consumer Surplus; Concept and Form of Utility, Law of Diminishing
Marginal Utility, Equi-marginal Utility. Demand Analysis Concept, and Classification of Demand, Determinants of Demand,
Law of Demand, Elasticity of Demand, Price Elasticity of Demand, Cross Elasticity of Demand, Income Elasticity of
Demand.
UNIT - III Theory of Cost Production & Revenue: Cost Theory- cost concepts, cost function, cost output
relationship, Concept of Revenue- Total, Average and Marginal Revenue
UNIT - IV Market Structure & Price Determination: Market- meaning and characteristics of markets, market
structure and degrees of competition- perfect competition, monopoly.
REFERENCE BOOKS:
Micro Economics, Prof.J.V.Vaishampayan
Micro Economics, Maheshwari & Singh
Jhingan, M.L. & Stephen J.K. “Managerial Economics” Vrinda Publication Ltd, Delhi, 2006 (reprint).
Alok Srivastava: “Business Economics and Public Finance”, Kitab Mahal, Allahabad
H. K. Singh & Meera Singh: “Business Economics”; Kalyani Publishers, Ludhiana
Satya P. Das : “Micro Economics for Business”, Sage Publication, New Delhi
D.N. Dwivedi, “Managerial Economics”, Vikas Publishing House (2008), 7th edition

IMS 512 - BUSINESS ORGANIZATION

Objective
The subject embraces the study of the methods, techniques and practices of efficient organization. The knowledge of this
subject helps in gaining whereabouts of entering into any business.
COURSE OUTLINE
Unit-I Definition, Nature and scope of business, Business and society, Social Responsibility of Business, Factors Determining
the size of business unit. Forms of business organization – A Comparative study.
Unit-II Monopolistic combination, Production management, Rationalization & methods of remunerating labour.`
Unit –III Organization process – Importance, principles Various aspects of organization, organization structure,
Departmentation, Line and Staff Relationships, Span of control, Delegation of authority, Decentralization.
Unit-IV Promotion of venture : Opportunity analysis, Legal requirement for establishment of new unit and documentation
required. Stock Exchange: its organization and economic functions.
Books Recommended: -
Business Organisation & Management — by R.K. Sharma
Business Organisation & Management — by C.B. Gupta
Principles of Business Organisation— by Y.K. Bhushan

IMS 513 - BUSINESS MATHEMATICS

COURSE OBJECTIVE
This course aims to equip students with a broad based knowledge of mathematics with emphasis on management applications.

Page 1 of 48
 MBA 5 year syllabus w.e.f. july 2016

COURSE OUTLINE
Unit I Arithmetical progression and geometrical progression ,Permutation and Combination, Different types of matrices,
Addition, Subtraction ,Multiplication of matrices, Transpose of matrix, Adjoint of matrix, Inverse of matrix, Application of
matrices in solving system of simultaneous equations
Unit II Differential Calculus :Derivative of a function of one variable. Derivative of a power function. Derivative a product
of two function. Derivative of a quotient of two functions; Derivative of a function of a function; Derivatives of Logarithmic
functions. Logarithmic Differentiation. Implicit functions. Local maxima and minima. Optimisation using calculus.
Unit III Business applications: Derivative as a rate measure, elasticity of a function. Price elasticity of demand, price
elasticity of supply. Total cost, Average cost, Marginal cost and marginal revenue.
Unit IV Rules of integration : Integration by substitution, Integration by parts, Integration by partial fractions, Definite
integral
SUGGESTED READINGS
Mongia Mathematics for Business and Economics
Zamiruddin Business Mathematics
Sunderasam and Jayseelam An Introduction to Business Mathematics
Raghavachari Mathematics for Management
Sancheti & Kapoor Business Mathematics

IMS 514 – INTRODUCTION TO FINANCIAL ACCOUNTING

Objective: To develop an insight into the nature and uses of Financial Accounting Information and its reporting.
Course Outline
Unit I Nature and function of financial reporting. Accounting and accounting system, Information perception of different
users, measures of return, ethical issues in accounting, basic accounting concepts and conventions, GAAP, Indian accounting
standards.
Unit II Source documents, classification of accounts, recording, posting of transactions, preparation of trial balance for service
and merchandise business, adjustment of accounts, closing of accounts, completing the accounting cycle, measuring business
income, financial statements of manufacturing businesses.
Unit III Meaning and reporting of assets / liabilities, internal control systems for cash, bank reconciliation, accounting for
receivables and inventories, capital and revenue expenditure, depreciation accounting, accounting for liabilities, accounting for
share capital, preference share and other long-term liabilities.
Unit IV Analysis of accounting information, Financial Statement analysis and application, Statement of Cash Flow,
preparation and interpretation, contents of an Annual Report.
Recommended book(s)
Financial Accounting, A Managerial Perspective, R. Narayanaswamy - Prentice Hall India
Financial Accounting for Management, N. Ramachandran & Ram Kumar Kakani, TMH Publication
Accounting For Managers, Maheswari & Maheswari, Vikas Publishing house (P) Ltd.
Financial Statement Analysis, Wild, Tomson Cengage Learning Ltd.
Advanced Accountancy, R.L. Gupta & M. Radhaswamy, Sultan Chand Publications
Accounting for Managers, Bhattacharya, Vikas Publications
Financial Accounting, Jawaharlal and seema srivastava

IMS 515 - PRINCIPLES OF FINANCE

Objectives - To providing understanding of nature, importance, structure of finance related areas and
to impart knowledge regarding source of finance for a business.
COURSE OUTLINE
UNIT I: INTRODUCTION - Finance - Definition - Nature and scope of finance function. Financial Management - Meaning -
Scope and Objectives, Organisational framework of financial management- Relationship of finance, Department with other
department- Role of finance manager
UNIT II: the mathematics of finance –concept and relevance, compounding, discounting, applications of the concept of
TVM.
UNIT III: FINANCIAL PLANNING , Meaning - concept - objectives - types - steps - significance – basic considerations -
limitations.
UNIT IV: EXTERNAL SOURCES OF FINANCE - Shares - meaning, types, advantages and limitations. Debentures -
meaning, types, advantages and limitations. Public Deposits - meaning, advantages and limitations. Borrowing from banks -
types of loans - advantages and limitations,
INTERNAL SOURCES OF FINANCE, Reserves and surplus - Bonus shares - Retained earnings, Importance, advantages and
limitations of these sources.
BOOK RECOMMENDED :
P.V. Kulkarni - Financial Management - Himalaya Publishing House,Mumbai.
S.C. Kucchal - Corporation Finance - Chaitanya Publishing House, Allahabad.
I.M. Pandey - Financial Management - Vikas Publishing House.
Page 2 of 48
 MBA 5 year syllabus w.e.f. july 2016

R.M. Shrivastava - Pragati Prakashan, Meerut.

M.Y. Khan and P.K. Jain - Financial Management - Tata - McGraw Hill
Publishing co. Ltd., New Delhi.
Prasanna Chandra - Financial Management - Tata - McGraw Hill
Publishing co. Ltd., New Delh

IMS 516 - CURRENCY, BANKING AND EXCHANGE

Unit –I Functions Significance of Money, Various Forms of Money, Causes, Remedies and Effects of Inflation, Deflation and
Reflation Indian Money Market, Principles Methods of Note issues, Monetary Standard – Gold Standard, Bi-metalize and
Managed Currency Standard.
Unit –II Meaning and Significance of credit, Factors Influencing the Volume of Credit in Country, Credit Creations of Bank,
Credit Control by RBI.
Unit –III Functions of Commercial Bank, Types of Banks, Unit and Branch Banking System, Concept of Mix Banking,
Central Bank and its Functions, Reserve Bank of India, State Bank of India, Regional Rural Banks, Progress of Nationalized
Banks in India.
Unit –IV Concept of Foreign Exchange and Exchange Rate, Factors Causing Fluctuation in Exchange Control Meaning,
Objective and Methods.
Books Recommended:
1. Seth M.L. - Banking and International Trade
2. Maheshwari R.K. – Currency Banking and Exchange
3. Singh Archana- Currency Banking and Exchange
4. Jaiswal Bimal – Currency Banking and Exchange
5. Jhinghan M.L. – Banking & Public Finance

SEMESTER-II

PAPER NO. SUBJECTS

IMS 521 Personality Development & Grooming
IMS 522 IT for Managers
IMS 523 Cost Accounting
IMS 524 Principles of Management
IMS 525 Marketing Management
IMS 526 Statistics for Business Decisions

IMS 521 – PERSONALITY DEVELOPMENT & GROOMING

Objectives:
To enhance the soft skills, enrich personality development, of the students. These courses are intended to enhance the
employability of the students. The courses will help to bridge the gap between the skill requirements of the employer or
industry and the competency of the students.
COURSE OUTLINE
Unit I Introduction to Personality a) Basic of Personality b) Human growth and Behavior c) Theories in Personality d)
Motivation. Personality Disorders- What they are and why understanding them matters (Paranoid,schizoid, antisocial,
borderline, narcissistic, avoidant, dependent, obsessive) their symptoms, causes and treatment.
Unit II Communication skills and Personality Development a) Intra personal communication and Body Language b) Inter
personal Communication and Relationships c) Leadership Skills d) Team Building and public speaking
Unit III Techniques in Personality development -a) building self esteem and Self confidence b) Mnemonics c) Goal setting d)
Time Management and effective planning, Techniques in Personality Development II a) Stress Management (nature and
dimensions of stress, causes and effects ,methods of coping) b) Meditation and concentration techniques c) Self hypnotism d)
Self acceptance and self growth, conflict management.
Unit IV Business etiquette and table manners, Etiquette for Public Speaking (extempore and lectures), Interviews and Group
Discussions, Telephone conversations and Business Meetings, dressing right to suit the occasion. Morality and Ethics
Recommended books:
1.Personality Development by Rajiv K. Mishra. Rupa & Co.
2.Morality And Ethics In Public Life By Ravindra Kumar. Mittal Publications

IMS 522 - IT FOR MANAGERS

Course Objective: The primary objective of this course is to familiarize the student with basic concepts of information
technology and their applications to business processes.

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COURSE OUTLINE
Unit I: Computer Hardware and Software - Definition, Classification, Input, Output, CPU, Memory, Number System and
their Arithmetic, Software-Application and System Software, Programming Languages, Language Translators. Operating
Systems- Functions of Operating Systems, Types of Operating Systems, Introduction to Internet and Networking
Unit II:Tools of Office Support- Introduction to word processing software, Introduction to Presentation software,
Introduction to Databases and DBMS Concept, Database Models. Working on MS Access: Creation of Table, Query etc.
Unit III: Tools of Business Support Introduction to MS excel, Worksheet Addressing, Name Range, Basic formula and
function, Table and Chart, Sort and Filters, Conditional formatting, nested conditions, Marco, OLE Concept.
Unit IV: Advance Excel: some advance tools like-Data Validation, what if analysis, sensitivity analysis; goal seek analysis,
Pivot Table, Optimization analysis, Lookup function, Security and protection of worksheet etc.
REFERENCE BOOKS:
1. Turban, Rainer and Potter (2003). Introduction to information technology. John Wiley and sons.
2. Sinha, P.K., Priti Sinha (2002). Foundation of computing. BPB Publications.
3. James, A. O’Brien (2005). Introduction to Information Systems. TMH
4. Norton, P. (2001). Introduction to computers. TMH
5. Rajaraman, V. (2004). Introduction to Information Technology. PHI.
6. Ram, B. (2003). Computer Fundamentals. New Age Publications

IMS 523 - COST ACCOUNTING

COURSE OBJECTIVES
The course aims to provide a working knowledge of the basic Cost Accounting principles to students.
COURSE OUTLINE
UNIT I BASIC FRAMEWORK OF COSTING : DEFINITION, NATURE, SCOPE AND SIGNIFICANCE, MEANING OF
COST AND ITS CLASSIFICATION, ACCUMULATION AND ASCERTAINMENT OF COST CENTRES, COST UNITS.
ACCOUNTING
Unit II Methods of Costing, unit/single/output costing, job & contract costing, operation/service costing. Process costing,
costing methods of Joint products and by-products.
Unit III Cost Accounting, preparation of costing, profit & Loss A/c and its reconciliation with financial profit & loss A/c.
Unit IV Cost reduction, cost control, budgetary control; standard costing.
SUGGESTED READINGS
Lucey, T. Costing
Bigg Cost Accounts
Whelden Principles and Methods of Costing
Blocker & Weltner Cost Accounting
Gillepse Cost Accounting & Control
Horngamme, C.T. & Foster Costing Accounting & Managerial Emphasis
Bhattacharya, S.K., Deodhar, J. Accounting for Management – Text & Cases
Bhar, B.K. Cost Accounting
Gupta, R.R. Cost Accounting
Sengupta Cost Accounting
Saxena & Vashishth Advanced Cost and Management Accounting
Prasad, N.K. Cost Accounting
Maheshwari, S.N. Cost Accounting

IMS 524 - PRINCIPLES OF MANAGEMENT

Objective- The course aims to provide fundamental exposure and understanding of the concepts, theories and practices of
management.
COURSE OUTLINE
Unit –I Nature, scope and functions of Management, Evolution of Management thought: classical, neo-classical and modern
thinkers approaches, various, Role of managers, Skills of managers.
Unit –II Planning: Objective, Nature and process of planning, Decision making process. Organising: Objectives, nature and
process of organizing formal and informal organization, authority and responsibility, delegation and empowerment,
centralisation and decentralisation, Organisation Chart, Line, Staff and functional relationships.
Unit-III Staffing: Concept, Manpower Planning, recruitment, selection, training and development, performance appraisal.
Directing: Motivation and satisfaction, Theories of motivation, Leadership- characteristics of a good leader, leadership styles.
Process and barriers to communication.
Unit-IV Controlling: Concept, Need and Techniques.Controlling: concept, process and techniques and control, Management
by Objectives (MBO).Essentials of effective control, Managerial effectiveness.
Books Recommended: -
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Management & Organizations Behaviour— by Paul Hersey & Ken Blanchard

Essentials of Management— Maheshwari & Jaiswal
Essentials of Management— by Koontz & O’Donald
Principal and Practice of Management— by L.M. Prasad
The Practice of Management- Drucker, P.F. ,

IMS 525 - MARKETING MANAGEMENT

BASICS OF MARKETING MANAGEMENT
UNIT I- Basics of Marketing: Meaning, Scope, Need, Want, Value, Concepts in Marketing; Strategic Marketing; Marketing
Environment (Analyzing needs and trends in macro environment ; Identifying and responding to Major Macro Environment
Forces, Micro Environment Forces
UNIT II- Marketing strategy- Corporate strategies, SBU Strategies ;Market Segmentation, Targeting, Positioning
UNIT III Pricing: Types of Pricing, factors influencing the price, pricing strategies; Distribution:- Channel Functions &
flow, Channel levels, Channel Management (Selecting, training, motivating, evaluating channel members
UNIT IV- Promotion; Integrated Marketing Communication (IMC) Advertising (roles, types, Developing an Advertising
program) ; Sales Promotion (Purpose, advantages and disadvantages, Types, major decisions in sale promotion); Personal
selling & Public Relations
References:-
Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas .
Principles of Marketing, by Philip Kotler,Koshy Keller and Jha, Pearson Education

IMS 526 - STATISTICS FOR BUSINESS DECISIONS

Course Objective :
The course aims to equip the students with statistical concepts, methods and tools that help in decision making in different
spheres. The emphasis is on their applications in business.
Unit-I Definition, meaning, scope, significance and limitations of statistics. Methods of collection and tabulation of data.
Census and Sampling - Concept and methods of sampling, statistical laws, sampling and Non-Sampling errors, Measures of
Central Tendency- Arithmatic mean, Geometric Mean and Harmonic Mean, Median and Mode.
Unit-II Measures of Dispersion- Range, quartile deviation, mean deviation and standard deviation,
Skewness: Concept, tests and measurements
Correlation- Meaning, types, methods of measuring correlation coefficient
Unit III Regression Analysis- Simple Regression equations, regression coefficient
Time series analysis- Trend value and seasonal
Unit-IV Probability –Concept and measurement, Permutations and Combinations, addition and multiplication theorem,
Conditional probability, Bay’s theorem
Probability Distribution- Binomial, Poisson and Normal Distribution
Suggested Readings :
1. Gupta S.P. and Gupta M.P. : Business Statistics.
2. Elhans, D.N. : Fundamental of Statistics.
3. Sancheti & Kapoor : Statistics- Theory methods & Applications.
4. Singh,A.K. and Masood Khalid: Statistical Methods
5. Roy,Ramendu: Statistics

SEMESTER-III

PAPER NO. SUBJECTS

IMS 531 Management Accounting
IMS 532 Basics of Business Law
IMS 533 Management Information system
IMS 534 Macro Economics
IMS 535 Organization Behavior
IMS 536 Introduction to History & Sociology
A visit to Industrial Place

IMS 531 - MANAGEMENT ACCOUNTING

Objective: To equip the students with the knowledge of principles, concepts and techniques which may be used in planning,
decisions making and control.
Course Outline
Unit I Management accounting: Definition, differences with Financial Accounting, Management process and accounting, The
value chain of business function, introduction to CVP relationships, measurement of cost behaviour.

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Unit II Introduction to manufacturing costs, job costing, process costing, activity based costing.
Unit III Relevant information and decision making, special order and addition, deletion of product and services, optimal uses
of limited resources, pricing decisions, make or buy decisions, joint cost.
Unit IV Preparing the Master Budget and Functional Budget, Flexible budgets, Variance analysis, Introduction to
Management Control Systems, Evaluation of Divisional Performance, Transfer Pricing.
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 532 - BASICS OF BUSINESS LAWS

Objective
The objective of the course is to familiarize the participants with legal perspective of the business legal perspectives of the
business administration in an enterprise.
COURSE OUTLINE
Unit-1 (Law of Contracts –I) :Definition, kinds and Essential Elements of a Valid contract, offer and acceptance
,consideration, capacity of contract, free consent, legality of objects, Performance and discharge of contract.
Unit-2 (Law of Contracts- II) : Contract of indemnity and guarantee: meaning and its distinction, rights and duties of
indemnifier,indemnified and surety, discharge of surety's liability. Bailment and pledge :meaning and distinction ,Rights and
duties of bailor and bailee, pawnor and pawnee.
Unit-3 (Law Relating to Sale of Goods) :The sale of Goods Act.1930:formation of contract of sale, conditions and warranties,
Caveat emptor, Ownership of goods and transfer, unpaid seller and his rights.
Unit-IV (Law relating to partnership and negotiable instrument) : definition and nature of partnership, rights and duties of
partners, types of partners, dissolution of partnership, definition and elements of Negotiable Instruments, Holder and holder in
due course.
Suggested Readings:
Gulsan & Kapoor : Business Law including Company Law.
Singh, Avtar : Principles of Mercantile Law
Pandiya , R.S. : Principles of Mercantile Law
Shukla M.C. : A Manual of Mercantile Law
Bare Acts. :
Indian Contract Act, 1872. Sale of Goods Act, 1930 Partnership Act, 1932. The Negotiable Instruments Act, 1881 Insurance
Act, 1938, Consumer Protection Act, 1986.

IMS 533 - MANAGEMENT INFORMATION SYSTEM

Course Objective: The objective of the course is to introduce students to Management Information System, designing
decision support system and appropriate applications of information management, strategic advantages, and effective decision
making with data and people in global and complex business organizations.
Unit I Introduction to MIS - MIS and Information System Concepts, component of information system, MIS as an evolving
concept, MIS and Information Resource Management, System Concept, Conversion of Manual to Computer-Based Systems
Unit II Role of MIS - Strategic advantage with MIS; Systems approach to problem solving; Business Process Reengineering
(BPR).
Support of Information System in gaining competitive advantage, Total quality management, Creation of switching cost,
Overcoming business barriers.
Unit III Developing MIS Systems-System Development Life Cycle; Investigation Phase; System Analysis; System Design
(DFD and ER diagrams); System Implementation. Applications-Cross-functional MIS; ERP; CRM; SCM; Transaction
processing; Artificial intelligent technologies in business, Security and Ethical Challenges.
Unit IV Functional and Enterprise Systems: Management Information Systems, Transaction Processing Information
Systems, Accounting and Finance Systems, Marketing and Sales Systems, Production and Operation Management Systems,
Human Resources Management Systems, Executive Information System; Expert Support Systems;
REFERENCE
1. C.S.V Murthy : Management Information Systems, Himalaya Publishing House, New Delhi.
2. Laudon K C & Laudon J P : Management Information Systems: Managing the Digital Firm, Prentice-Hall.
3. O’Brien J : Management Information Systems, Tata McGraw-Hill, Galgotia
4. Oz E : Management Information Systems, Vikas Pub.
5. Jawedkar W S : Management Information Systems, Tata McGraw-Hill,
6. Mudrick R G : An information system for modern management, Pearson

IMS 534 - MACRO ECONOMICS

Course Objective

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This course aims to introduce the students to the basic concepts of macroeconomics. Macroeconomics deals with the aggregate
economy. This course discusses the preliminary concepts associated with the determination and measurement of aggregate
macroeconomic variable like savings, investment, GDP, money, inflation and the balance of payments.
Course outline
UNIT –I: Introduction to macroeconomics and national income accounting- Meaning, importance and scope of
macroeconomics; Basic issues studied in macroeconomics; National Income Aggregates,Measurement of gross domestic
product, income, output and expenditure method; Real versus nominal GDP;
UNIT –II: Money, consumption and investment- functions of money; quantity theory of money; determination of money
supply and demand; credit creation; tools of monetary policy; consumption and investment function, consumption theories .
Liquidity preference theory.
UNIT- III: Inflation- AD & AS Curves, inflation and its social costs; hyperinflation, Philips curve; derivation of aggregate
demand, Inflation in India. Employment theories. Types of economies – socialistic pattern, free market economy and mixed
economic structure.
UNIT – IV: The closed economy in the short run & open economy models- classical and Keynesian systems; simple
Keynesian model of income determination; IS-LM model; multipliers; short run open economy models; Mundell-fleming
model.
Recommended book(s)
JV Vaishampayan Macro Economics
Maheshwari & Jaiswal Macro Economics
Dornbusch,Fischer and startz, Macro Economics
Oliver blanchard, Macro Economics
P. Samuelson, Micro Economics

IMS 535 - ORGANISATIONAL BEHAVIOUR

Objective
The study of Organizational Behavior is aimed at encouraging understanding of the causes of human behaviour. Knowledge of
Organisational Behaviour can be used to help people and organizations create and maintain a competitive edge by working
productively with people.
COURSE OUTLINE
UNIT I Organizational behavior: Introduction, definition, goals, elements, historical development of Organizational
Behaviour, fundamental concepts, contributing disciplines to OB, Models of OB, social systems and organizational culture,
international dimensions of organizational behaviour, limitations of Organizational behaviour, the future of OB.
UNIT II Individual behaviours: Introduction, foundation of individual behavior:
Personality: definition, determinants, personality traits, types, from concepts to skills, theories, instruments to measure
personality, personality attributes influencing OB
Perception: meaning, factors influencing perception, theories, perceptual errors
Emotions: meaning, types of emotions, determinants, emotional labour, emotional intelligence.
UNIT III Attitudes: definition, sources of attitudes, types of attitudes, cognitive dissonance theory, from concepts to skills,
changing attitudes, work related attitudes.
Values: definition, importance of values, sources of our value systems, types of values, loyalty and ethical behavior.
Learning: definition - theories of learning - some specific organizational applications.
UNIT IV Behaviour in the organization: Introduction, Issues between organizations and individuals: conformity issue,
rights of privacy, discipline, individuals’ responsibilities to the organization.
Interpersonal behaviour: Conflict in Organizations: nature of conflict, levels of conflict, conflict management styles.
Group dynamics: types of groups, meetings, teamwork, stages of group formation.
Employee stress: forms, causes, implications, approaches to stress management.
Recommended Books
Organization Behaviour – 13th Edition by Stephen P. Robbins, Timothy A. Judge & Seema Sanghi, Pearson Publication, New
Delhi.
Understanding Organizational Behaviour by Udai Pareek, Second Edition, Oxford University Press.
Organizational Behaviour: Text and Cases, Kavita Singh, Pearson Publication, New Delhi.

IMS 536 – INTRODUCTION TO INDIAN HISTORY & SOCIOLOGY

Unit 1 History of Modern India: (1740-1857 A.D.)
Political Condition of India in The 18th Century - Decline of Mughal emperor Advent of Europeans in India, Rise of Maratha
power, IIIrd battle of Panipat, . Early Anglo – French conflict. Establishment of British rule in India. Conflict in Bengal , Clive
as Governer of Bengal, Regulating act of 1773, Administrative and Judicial Reforms,
Unit 2 Consolidation of English Rule in India, Lord Cornwallis and his reforms, Lord Wellesley, Lord William Bentinck ,
Lord Dalhousie, Revolt of 1857,The British Social and Economic Policies –Education, Social reforms, Attitude towards
Indian religions Social and Economic impact of The rule of East India Company. History of Indian National Movement
1858 - 1947 A.D. Impact of the rule of East India company on village economy and handicrafts, agriculture and Industries.
Social Impact, British Paramouatcy and Indian States.
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Unit – 3 Early Stages of Emergence of Nationalism, Birth of The Indian national Congress, Swadeshi Movement. Leaders of
Extremist and Moderate factors. Rise of Revolutionary Nationalism,HSRA and other revolutionary activities, Home Rule
movement, Jallian walincident and its impact , Rowlett movement. 3. Advent of Gandhi Ji, Gandhian movements, Round table
conference, Simon Commission. Rise of communal Politics, the Jinnah Factor 5. Partition of India and attainment of freedom
Unit- 4 Sociology: Origin, Definition, Scope, Subject matter, Nature and relation of sociology with other social Sciences.
Humanistic orientation to Sociological study. Basic concepts-Society, community, Institution, Association, Group, Social
structure, status and role, Human and Animal Society; Institutions; The individual and Society; Introduction to applied
sociology-Sociology and social problems; Society in India: Structure and Change. Indian Society: Issues and Problems
Suggested Readings:

SEMESTER – IV

PAPER NO. SUBJECTS

IMS 541 Environment Management
IMS 542 E- Commerce
IMS 543 Corporate Governance, Culture & Ethics
IMS 544 Financial Management
IMS 545 Indian Constitution & Political Science
IMS 546 Foreign Language French
LU 504 Viva-Voce exam of Industrial visit
Allocation of projects for internship

IMS 541 - ENVIRONMENT MANAGEMENT

COURSE OBJECTIVES
The course aims to make students conscious of environmental concerns and understand the consequences and impact of
environmental trends on human life and business.
COURSE OUTLINE
Unit I: Introduction to Environmental studies, Sustainable development, Realm of Ecology, Environmental Management
System (EMS), Biodiversity, Business and Environment, Environmental Ethics
Unit II: International Efforts for Environmental protection, India’s efforts for Environmental protection, Public Policy, Role
of NGOs, Environmental clearance for establishing and operating Industries in India
Unit III: Global Environmental Problems, Global Warming, Ozone depletion, Air & Noise Pollution, Water Resources, Land
Management & Soil Pollution, Waste Management, Forest & Wild life Management,
Unit IV: Indian Environmental Laws, Wild Life (Protection) Act, 1972, Water (Prevention & Control of Pollution) Act, 1974,
Environment (Protection) Act, 1986, Air (Prevention & Control of Pollution) Act, 1981.Functions of CPCB and SPCB,ISO-
14000.
Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 542 : E-COMMERCE

Course Objective: To understand the various business activities which can be facilitated through the application of internet
technologies.
Unit I Introduction to E-commerce: Definition, features, Forces fuelling E-commerce, E-Commerce Business Models – B2C,
B2B, C2C, Revenue Generation Model, M-Commerce, Ethical, social and political issues in e-commerce: privacy and right to
information, intellectual property rights.
Unit II E-Commerce infrastructure: Intranet and Extranet, World Wide Web. Building of e-commerce website, Build vs
Outsource, choosing software, hardware and tools.
Unit III E-Commerce security: security threats, technology solutions, planning for security. E-Commerce payment systems:
Digital payment systems, credit cards, e-cash, e-cheques, stored value systems, accumulating balance systems, electronic
billing.
Unit IV E-Commerce marketing: Online consumer behaviour, online marketing technologies, online branding, online
customer relationships, online pricing and online market research, E-commerce marketing communication: online advertising,
online promotions, costs and benefits of online communications, online marketing communication strategy.
Recommended book(s)
E-Commerce, Cutting Edge of Business- Kamlesh K Bajaj, Debjani Nag, Tata McGraw Hill
Global Electronic Commerce, Theory and Case Studies J C Westland, T H K Clark- University Press
E-Commerce- an Indian perspective, P T Joseph, Prentice Hall
E-Commerce concepts, Models, Strategies, C S V Moorthy, Himalaya Publications

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IMS 543 - CORPORATE GOVERNANCE, CULTURE AND ETHICS

Objective
To encourage in students a spirit of enquiry and ethical thinking in context of cultural variables and good governance
principles.
UNIT I Corporate Governance.
Origin and Development of Corporate governance, Theories underlying Corporate Governance (Stake holder’s theory and
Stewardship theory, Agency theory, Separation of
ownership and control). Ethics and Governance; SEBI - Growth of Corporate Governance. Role of Government, Corporate
governance in India, Kumaramangalam Birla Committee, CII Report, Cadbury Committee.
UNIT II Culture
Organisation culture basics. Major culture models: Hofstede, Schein, Denison. Introduction to Ethnography
Anthropology/Sociology. The 4 A’s framework. Assessing the culture Qualitative interviewing Qualitative text analysis
UNIT III Business Ethics
Theories of Ethics – Natural Law, Utilitarianism, Kantian Virtue. Ethics in Corporate Strategy: Corporate Philanthropy,
Strategic Philanthropy, Corporate Governance. Ethical dilemma at workplace and their resolution.
UNIT IV Application of Business Ethics
Ethics in the world of business (Intellectual property rights like designs, patents, trademarks, copy rights).
Ethics in marketing (consumer rights, advertising, dumping). Ethics in finance (financial disclosures, insider trading, window
dressing). Ethics in information technology and systems usage (data confidentiality). Ethics in human resources management
(whistle blowing, discrimination), Environmental ethics (Carbon trading).
Recommended Books
Corporate Governance: Principle, Mechanism & Practice by Swami Parthasarathy; Wiley
Corporate Governance by Sumeet Khurana; Wiley

IMS 544 - FINANCIAL MANAGEMENT

Objective: The provide an insight into various finance functions to be performed in order to maximize shareholder wealth.
Course Outline
Unit I Finance decision: Sources of funds short term, and long term source of capital, cost of capital: computation of cost of
various sources of capital, weighted average of cost of capital.
Capital structure decision: Meaning and factors affecting capital structure, capital structure theories, leverage operating,
financial and combined leverage EBIT & EPS Analysis.
Unit II Long term investment / Capital budgeting decision: Investment evaluation techniques traditional methods and
discounted criteria, risk analysis of investment proposal
Unit III Short- term investment decision: Types of working capital, factors affecting working capital, current assets financing
policies, estimation of working capital requirement, Inventory, cash and receivables management:
Unit IV Dividend decision: Dividend policies, factors affecting dividend policies, dividend theories, valuation of securities
Recommended book(s)
Financial management, theory and practice, by Prasanna Chandra, TMH.
Financial management and policy, by J.C. Vanhorne, PTH.
Financial management, by M.Y. Khan and P.K. Jain, TMH.
Financial management, by I.M. Pandey, Vikas Publication.

IMS 545 - INDIAN CONSTITUTION AND POLITICAL SCIENCE

Unit -1 Constitutional Development and constitution of India
Queen’s Proclamation and Act of 1858, Indian Council Act- 1892,&1909, Govt. of India Act 1919,1935, 1947,Making,Salient
Features and Preamble of Indian Constitution, Fundamental Rights and Fundamental Duties, Directive Principles of State
Policy.
Unit – 2 President and Prime Minister. Parliament. Supreme Court, Judicial Review and Judicial Activism. Governor, Chief
Minister and State Legislatures. Panchayati Raj and Municipal Governments, Nature of Federal System and Centre-State
Relations. Election Commission and Electoral Reforms, National Commission for Scheduled Castes, National Commission for
Scheduled Tribes.
Unit – 3 Concepts: Politics and Political Science, Political Thought, Political Philosophy & Ideology, Behaviouralism and
Post-behaviouralism, State: Definitions, Elements, Liberalism, Idealism, Anarchism, Marxism, Sovereignty: Austin’s Theory,
Pluralist Theory, Power, Authority and Legitimacy, Liberty, Equality, Justice, Rights, Duties and Citizenship, Democracy:
Representation and Participation, Civil Society, Feminism.
Unit – 4 Indian Political Thought: A Background, Manu, Kautilya, Raja Ram Mohan Roy, Swami Vivekanand, Aurobindo
Ghosh, M.N.Roy, Gandhi, Nehru, BR Ambedkar, Dr. Ram Manohar Lohia
Suggested Readings:

IMS 546 FOREIGN LANGUAGE- FRENCH LANGUAGE

COURSE OBJECTIVES
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The aim of teaching French as a foreign language to the management students is to prepare them well to develop the four skills
in French i.e. Reading, Writing, Speaking and Comprehension.
COURSE OUTLINE
Unit-I Articles, Gender and number of nouns and adjectives, Demonstrative and Possessive Adjectives, pronouns, Preposition,
adverbs and pronominal verbs.
Unit-II Conjugation of verbs of all the Groups in Present Tense and Introduction to Past and Future Tense, Interrogation,
Negation and Imperatives, Computer, commerce & marketing related vocabulary & terminology, Phonetics and pronunciation.
Unit-III Name of days, seasons, months, colours, garments, body parts and numbers, Conversational French between known
and unknown people, telephonic conversation with friends and clients, Popular French recipes, food & beverages, French
entertainments, hobbies, festivals and traditions.
Unit-IV Self Introduction, Biodata, Description of person, place or things as family, house, class, city, country etc. Letter
writing, Profession and nationality, Writing of personal Letters, reply in French based on comprehension of a French text.
Prescribed books:
Two Units of Le Nouveau Sans Frontieres Part-I Le nouveau sans frontières (Vol 1), by Dominique, Girardet & Michel
Verdelhan
Alter ego (Vol 1), Hachette Publication
French – english – french dictionary, Robert Collins / Oxford / La Rousse

SEMESTER – V

PAPER NO. SUBJECTS

IMS 551 Corporate Communications
IMS 552 Entrepreneurship
IMS 553 Basic of Consumer Behavior
IMS 554 Operations Research
Opt any one specialization area from the followings
Marketing
IMS 555(M) Advertising & Sales Promotion
IMS 556(M) Personal Selling And Sales Force Management
Finance
IMS 555(F) Managing Personal Finance
IMS 556(F) Specialised Accounting
HR
IMS 555(HR) Organisational Change And Development
IMS 556(HR) Performance Management
IB
IMS 555(IB) International Business Envionment
IMS 556(IB) Foreign Trade of India
LU 505 Viva - Voce exam on Internship Project

IMS 551 - CORPORATE COMMUNICATION

Objective
The aim of the course is to develop skills and competencies in participants to be able to communicate effectively through the
written and oral medium. Sensitivity towards cross cultural communication will be developed with familiarity with global
business etiquette and protocols. The pedagogical focus of the course will be workshop based with emphasis on practice and
skills development.
COURSE OUTLINE
Unit I Conceptual Issues in communication: S-R model of Communication; Barriers and Facilitators in Communication.
Aspects of Verbal and non verbal Communication.
Unit II Principles of Written Communication: 7 C.s of written communication. Deductive, Inductive & AIDA approach to
writing business letters .Writing for: Inquiries, Claims, Invitations, Reservations and Orders .Refusal & Collection Letters.
Sales Letters; Inter-office Memos; Resume Writing & Recommendation Letters.
Unit III Report Writing: Long & Short Business Reports and Business Proposal. Minutes of meeting, Agenda Making
Effective Oral Presentations; Conducting Business Meetings & Effective Interviews. Negotiating for Business: Strategy &
Tactics. Technology and Business communication: Office Automation; Telephone Culture; Video Conferencing; NET
Etiquette.
Unit IV Legal Aspects of Business Communication. Corporate Communication; Global Business Etiquette & Cross Cultural
Communication
Suggested Readings
Hogan, K. (2008). The secret language of business: how to read anyone in seconds or less. New Jersey: John Wiley & Sons.
Kennedy, G. (2007). Every thing is negotiable. Michigan: Prentice Hall.
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 MBA 5 year syllabus w.e.f. july 2016

Lesikar, R. V., & Petit, J. D. (2007). Business communication. London (7th ed.). Homewood: Richard D. Irwin
Murphy, H. A., & Hildebrandt, W. (2007). Effective business communications. New Delhi: McGraw Hill.
Thill, J., & Bovee, C. L. (2010). Excellence in business communication (9th ed.). Michigan: Prentice Hall.

IMS 552 - ENTREPRENEURSHIP

Objective- The subject aims to familiarize the students with the concept of Entrepreneurship and with the establishment and
management of a new enterprise.
COURSE OUTLINE
Unit I: Entrepreneurship: Definitions and core elements, Process of Entrepreneurship, Entrepreneurial Competencies, Barriers
to Entrepreneurship, Role of Entrepreneur, Types of Entrepreneur, Identification of business opportunities.
Unit II: Establishment of a new enterprise, Choice of product, Market Assessment, Selection of Technology, Selection of Site,
Organizational and Ownership Structure, Profit Planning in Small Enterprise: - Growth strategies and diversification
Unit III: Preparation of Business Plan, Financing the new enterprise, Financial Management for new ventures, Source of
Finance. Contribution of Commercial Banks in promoting and servicing Small Business.
Unit IV: Marketing Management in a new enterprise, Human Resource Management in a new enterprise, Operations
Management in a new enterprise, Small Business and Modern Technology.
Books Recommended: -
Entrepreneurship: Madhurima Lall
Management of Small Scale Industries— by Shashi Bala
Entrepreneurship of Small Scale Industries— by Manohar V. Deshpar
Development of Small Scale Industries— by G.M. Bakal
Small Industry— by Nirmab K. Gupta

IMS 553 - BASIC OF CONSUMER BEHAVIOR

Objectives-The course aims to provide insights into consumer behavior required for marketing decisions
COURSE OUTLINE
Unit I: Meaning and nature of Consumer Behaviour, Factors affecting Consumer Behaviour, Consumer Involvement and
decision making, a simple model of decision making.
Unit II: Consumer Perception, attitudes, changes in attitudes, Consumer motivation.
Unit III:Models of Consumer Behaviour, Consumer Behaviour in India, difference between consumer buying and industrial
buying, nature and factors affecting industrial buying.
Unit IV: Factors influencing purchase decision of a consumer, Personality, Self-concept, Life-style, Psychographics,
Reference group.
Recommended book(s)
Kanuk & Shiffman, Consumer Behaviour.
Peter & Olson, Consumer Behaviour and Marketing Strategy.
Wilkie, William, Consumer Behaviour.

IMS 554 - OPERATIONS RESEARCH

COURSE OBJECTIVES
The basic objectives of this course are to impart knowledge of different quantitative methods & operations research techniques
used in business decisions and management.
Unit I Introduction, advent & scope of operations research techniques their fields of specialized applications along
with an overview of different techniques. Decision theory – introduction, structure of decision making problems, decision
under uncertainty & decision under risk. Game theory – introduction, basic terminology, difference between pure strategy
games & mixed strategy games, principle of dominance, solution of mixed strategy games.
Unit II : Linear Programming
Graphic method, Simplex method, Duality, Tranportation problem, Methods for finding initial solution, North west corner
method; Least cost method; Vogel’s approximation method, Optimality test, Stepping stone method; Modified distribution
method(MODI)
Unit III : Queuing (Waiting Line) Theory & Simulation
Introduction characteristics of elementary queuing systems, management aspects of queuing theory, patterns of arrivals &
departures. Single channel service system with Poison Arrivals & Poison departure. Introduction, advantages & simple
applications of statistical simulation techniques.
Unit IV : Assignment Problem
Introduction and mathematical models for assignment, Hungarian method for assignment problem, Special cases in assignment
problems: Maximization case in assignment problem, Multiple optimal solutions.

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SUGGESTED READINGS
Kapoor, V.K.: Operations Research
Sharma, J.K. :Operations Research
Taha, Hamdy A.: Operations Research, An Introduction
Kothary, C.R.: An Introduction to Operational Research
Gupta & Sharma: Operations Research

IMS 555(M) ADVERTISING & SALES PROMOTION

Objective: to acquaint management graduates with commonly used promotional methods
Unit – I Evolution of Advertising, role of advertising in market mix; types of Advertising; Economic, Social & Ethical
Aspects of Advertising, Structure of the advertising industry, Advertising research – objectives and market positioning,
determination of target audience, advertising plan.
Unit – II Creativity and Advertising; Message development: Strategies and Methods, Copywriting, Art Direction and
Production. Media Planning- Objectives and strategies, Types of Media, Budgeting and Evaluation; Advertising organization –
Selection, Compensation and Appraisal of an Agency
Unit – III Sales Promotion and Marketing Mix, Nature and types of Sales Promotion, Consumer Behaviour and Sales
Promotion, Deal Prone Consumer, Economic Theories of Promotion, Sales Promotion’s Impact of Sales, Evaluation of Sales
Promotion.
Unit – IV Manufacturer Promotion Planning Process, Retailer Promotion Planning Process, Choice and Purchase Timing
Models, Strategic Issues in Designing Promotional Strategies, Substantive Findings and Issues on Coupons Trade Dealings
and Retail Promotions.
References: -
Foundations of Advertising, Chynawalla & Sethia, HPH
Advertising management Rajeev Batra, John G Myers & Aaker – PHI
Advertising Basics, Vilanilam, Varghese, Response Books
Advertising, Sangeeta Sharma & Raghuvir Singh, PHI

IMS 556(M) - PERSONAL SELLING AND SALES FORCE MANAGEMENT

Objective: the paper intents to prepare marketing graduates with basic marketing skills
Unit I- Introduction to Personal Selling; functions of a sales person, qualities of an effective Sales Person; Personal Selling
situations; Theories of Selling: AIDAS, Right Set of circumstances, Buying formula theory.
Unit II The Selling Process: Pre-approach : acquiring product knowledge, acquiring competition and market knowledge,
Identifying and qualifying prospects – sources of prospecting, conditions for qualification, Approach-Opening a sale –
methods, Sales presentation & Sales demonstration –methods & planning effectively, use of sales tools, Handling objection –
types of objections, determining hidden objections, approaches for handling objections, Closing a sale – trial close, closing
techniques, Post sales follow up.
Unit III- Introduction to sales force management: Objectives of Sales management, Role of a sales manager; Managing Sales
force – Recruitment, Selection, Training, Compensation and evaluation of sales force;
Unit IV- Sales Territory Coverages: Sales Territory Concept, Reasons for establishing sales territories, procedures for selling
up sales territories
Suggested References:-
Still, Cundiff & Govani – Sales Management, 5th Edition. Prentice Hall of India
Charles Futrell – Fundamentals of Selling.
Ingram, Avila, Schwepker – Sales Management.
Hair, Anderson & Mehta – Sales Management.
Anderson – Professional Sales Management.
What makes a good salesman, David Mayer and H M Greenberg.
Management of Sales force, Stanton, Bursnick and Spiro. 46

IMS 555(F) - MANAGING PERSONAL FINANCE

Objective: The course aims to prepare students for planning and managing their finances ensuring economic independence
and growth of wealth.
Unit- 1
Personal Financial Basics, Time Value of Money, Financial Aspects of Career Planning, Money Management Strategy:
Statements and Budgeting, Planning Your Tax Strategy
Unit-2
MANAGING YOUR PERSONAL FINANCES: Savings Plans and Payment Accounts, Introduction to Consumer Credit,
Choosing a Source of Credit: The Cost of Credit Alternatives, Consumer Purchasing Strategies and Legal Protection
Unit-3
INVESTING YOUR FINANCIAL RESOURCES :Investing Fundamentals, Investing in Stocks, Investing in Bonds, Investing
in Mutual Funds, Investing in Real Estate and Other Investment Alternatives ,The Housing Decision: Factors and Finances.
Unit-4
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INSURING YOUR RESOURCES: Property and Motor Vehicle Insurance, Health, Disability, and Long-Term Care Insurance,
Life Insurance, CONTROLLING YOUR FINANCIAL FUTURE: starting Early: Retirement Planning, Estate Planning
Suggested Readings:
Jack Kapoor-personal Finance, TMH
Shaikh M W- Personal Finance
Lokatia RN- Tax smart personal investment A-Z

IMS 556(F) - SPECIALIZED ACCOUNTING

Unit I Social Accounting and Environmental Accounting - meaning, importance, requirements. Social audit, objective,
approaches to corporate social responsibility, social reporting systems, compilation of information for social Accounting,
Social reporting models, limitations of social reporting, Social cost benefit analysis, its definition, investment decisions,
procedures, techniques of cost benefit analysis. Environmental Accounting, audit, reporting.
Unit II Inflation Accounting, importance, limitations of historic Accounting techniques of Inflation Accounting - current
purchasing power method, current cost accounting method, treatment of profit and loss items. Preparation of income
statement, cost of sales adjustment, depreciation adjustments, monetary working capital adjustment, Stagflation Accounting.
Unit III Value Added Accounting - definition, generation of value added, application of value added, preparation of value
added statements, High-tech Accounting and value added.
Unit IV Human Resource Accounting and Strategic Management Accounting. Human resources - definition,planning process,
detailed approach to personal planning. Labour Turnover - meaning, measurement,cost treatment, cost benefit analysis of
Training and Development. Models of HRA - Cost model,Present value models. Comparison of HRA models. HRA models
and HRD. List of items of disclosure of human resources. Strategic Management Accounting - an introduction to Strategic
ManagementAccounting.
Suggested Readings:
Corporate Accounting & Reporting: Jawaharlal
Financial Management: P Chandra
Management Accounting: Horngren

IMS 555(HR) - ORGANISATIONAL CHANGE AND DEVELOPMENT

Objective
To develop an understanding of why organizations require change and how organizations can be developed at individual, team
and organizational level.
UNIT-I Introduction to Organizational Development: Concepts, Nature and Scope of OD: Historical Perspective of OD;
Underlying assumptions and Values; The Nature of Planned Change.
UNIT-II Understanding Organizations: Approaches to Understanding Organizations - Key Organizational Designs,
Procedures, Differentiation - Integration, Basic Design - Dimensions - Determination of Structure - Forces Reshaping
Organization - Life Cycles in organization. Change management models, Resistance to change factors, Force field analysis.
UNIT-III OD Interventions: Team Interventions - Inter group Interventions - Personal, Interpersonal and Group Process
Interventions - Comprehensive Interventions - Structural Interventions.
UNIT-IV Implementations and Assessments of O.D Implementation; Conditions for Failure and Success of O.D Efforts.
Assessment of OD.
Organizational Development and Change: Organization Development - Alternative Interventions - Charge Agents: Skills -
Resistance to Charge - Managing the Resistance - Lewins Charge Model - Organizational Reality.
Recommended Books
Theory of Organization Development and Change by Thomas G Cummings and Christopher G Worli, Cengage

IMS 556(HR) - PERFORMANCE MANAGEMENT

Objective
The objective of this course is to equip students with comprehensive knowledge and practical skills to improve their ability for
performance appraisal in their organizations. It is particularly intended for future managers and supervisors who will conduct
the performance appraisal of their subordinates.
UNIT IFundamentals of Performance Management: Introduction to Performance Management; Defining and Measuring
Performance; Historical Perspective of Performance Management; Goal Setting Theory and Expectancy Theory; Performance
Management Model and System
UNIT IIPerformance Management Process I: Performance Planning; Performance Standards; Key Performance Areas and
Key Result Areas; Competence and Competency Mapping; Performance Execution and Monitoring
UNIT IIIPerformance Management Process II: Performance Appraisal; 360-Degree Appraisal; Performance Review and
Feedback; Employee Development through Performance Management; Coaching, Counseling and Mentoring; Performance
Related Pay
UNIT IVTeam and Organizational Performance Management: Managing Team Performance; High Performance Work
Teams; Balanced Scorecard; Integrated Performance and Concept of Maturity Alignment; Case Studies. Exposure to
contemporary software’s used in this field
Recommended Books
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Performance Management by C Appa Rao; Biztantra

IMS 555(IB) – INTERNATIONAL BUSINESS ENVIRONMENT

Objective: The provide an overview of the field of International business and give the student a feel of the competition in the
global marketplace.
Course Outline
Unit IAn Overview of International Business Environment; International Economic Environment, International commodity
agreements – quota agreements – Cartels – Bilateral & Multi lateral contracts.
Unit IIGovernment Influence on Trade: Trade in merchandise – Trade in services – Global sourcing – degree of dependence –
balance of payments – trade and BOP of India.
Unit IIIInternational Investment : Types and significance of foreign investments – factors affecting international investment –
growth and dispersion of FDI – cross border mergers and acquisitions – foreign investment in India – The New Policy –
EURO/ADR issues – M & A – Indian companies going global.
Cultural contacts of global management – Understanding the role of culture – communicating across cultures – cross cultural
negotiations and decision making.
Unit IVMulti National Corporation : Definition and Meaning – Importance and dominance of MNCs – Code of conduct –
MNCs in India – Transfer of Technology – global competitiveness – indicators of competitiveness - competitive advantage of
nations – Technology and Global competitiveness. Social Responsibilities and Ethics, MNE Social Responsibilities,
Efficiencies, Perspectives, Ethics, Technological Perspective, Foreign Corrupt Practices Act, Cases.
RECOMMENDED BOOK(S)
International Business Environment, by Sundaram & Stewart Black, PHI
Intenational Buisness, Jaiswal Bimal,HPH
International Business environments and Operations, Daniel, Radebaugh, Sulivan, Pearson Edu.
International Management Managing Across Borders and Cultures, by Helen Deresky, PHI
Dynamics of successful International Business Negotiations, by Moran & Stripp, JAICO
The International Environment of Business, by Gerald M. Meier, Oxford press

IMS 556(IB) - FOREIGN TRADE OF INDIA

Objective: To expose the students to historical perspective as well as the current scenario on trends in India’s foreign trade.
Course Outline
Unit-I Introduction: Trade its meaning and types, Difference between internal and international trade, Problems of
international trade. Theories of International Trade – Absolute Cost Theory, Comparative Cost Theory, Porter’s Diamond
Theory and Hecksher Ohlin’s Theory of International Trade.
Unit-II Foreign Trade of India: Brief History before independence, Recent trends in India’s foreign trade. Composition of
imports and exports. Changes during planning period. Important constituents of exports & imports.
Unit-III Direction of India’s Foreign Trade: Changes in directional pattern during planning period, India’s major trading
partners, State trading organizations, Financing of India’s foreign trade, Role of EXIM Bank, ECGC and other institutions in
financing of foreign trade.
Unit-IV Trade Policy in India: General development during planning period, imports substitution and export promotion,
recent changes in foreign -trade policy, Trade agreements , Bilateral and Multilateral trade agreements, GATT, WTO and
UNCTAD. India’s Balance of Payment and Balance of Trade-trends during planning period, problem of BOP and corrective
measures
Recommended book(s)
1) Jaiswal Bimal & A.K.Singh – Foreign Trade of India
2) Plaekar – Trade of India
3) Salvi P.G. – New Directions on India’s Trade policy.
4) Cherrunilam F. – International Trade Export Management
5) Singh, M – India’s Export trends
6) Varshney R.L. – India’s Foreign Trade
7) Bhagwati J. Srinivasan – Foreign Trade regimes and Economics development

SEMESTER – VI

PAPER NO. SUBJECTS

IMS 561 Introduction to HRM
IMS 562 Managerial Economics
IMS 563 Project Planning & Evaluation
IMS 564 Banking operation Management
Opt any one specialization area from the followings
Marketing
IMS 565(M) Rural Marketing
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IMS 566(M) Retail Management

Finance
IMS 565(F) Merchant Banking & Financial Services
IMS 566(F) Financial Systems
HR
IMS 565(HR) Compensation Management
IMS 566(HR) Training And Development
IB
IMS 565(IB) Export- Import Procedure & Documentation
IMS 566(IB) International Financial Institutions
LU 506 Comprehensive Viva Voce

IMS 561 - INTRODUCTION TO HRM

Objective
To provide students a complete and comprehensive theoretical and practical review of essential HR concepts. The aim of the
course is to give students a strong foundation in HR concepts and techniques to do their jobs.
COURSE OUTLINE
UNIT-I Human Resource Management - Definition - Objectives - Functions - Scope - Importance - HRM in India - Evolution
of HRM - Computer Application in Human Resource Management - Quality of a good Human Resource Managers - Human
Resource Planning - Job Analysis, Job description and Job Specification.
UNIT-II Recruitment and Selection - Sources of Recruitment - Selection Process - Test Types - Interview Types - Career
Planning - VS Man Power Planning and succession Planning - Career Planning - Process - Career Development - Placement
and Induction.
UNIT-III Training - Methods of Trading - Executive Development - Performance Appraisal - Methods of Performance
Appraisal - Transfers - Promotion - Wage & Salary Administration - Wage Boards and Pay Commission - Wage Incentive -
Fringe Benefits - Employees Welfare - Safety and Health Measures - Grievance Procedures - Redressal of Grievances.
UNIT-IV Industrial Relations - Meaning & Characteristics Industrial Relations - Parties to Industrial relations - Nature of
Trade Unions - Problems of Trade Union - Measures to Strengthen Trade Union Movement in India - Causes for Industrial
Disputes - Settlement of Industrial Disputes. Collective - Bargaining - Features - Pre-requisite of Collective Bargaining -
Agreement at different levels - Workers Participation in Management - Objectives for Successful Participation.
Recommended Books
Human Resource Management Text and Cases by K. Aswathappa;5th edition; Tata McGraw Publication
Human Resource Management by Saiyadain; 4th edition; Tata McGraw Hill Publication

IMS 562 - MANAGERIAL ECONOMICS

Objective: To impart basic knowledge of the concepts and tools of Economic Analysis as relevant for Business Decision-
Making.
Course Outline
UNIT – I Nature and Scope of Managerial Economics: Basic Tools- Opportunity Cost principle, Incremental principle,
Equi-Marginal Principle. Principle of Time perspective, Discounting Principle. Uses of Managerial Economics.
Demand Analysis: Demand Theory, The concepts of Demand, Determinants of Demand. Demand Function and Elasticity of
Demand, Demand Estimation and Demand Forecasting.
UNIT – II Production Analysis: Concept of Production, Factors, Laws of Production, Economies of Scale, Economies
of Scope, Production functions.
Cost Analysis: Cost Concept, Types of Costs, Cost function and cost curves, Costs in short and long run, LAC and Learning
Curve.
UNIT – III Market Analysis: Price-output determination in different markets, Perfect, Monopoly, Monopolistic
competition, Duopoly and Oligopoly markets, Elements of Game theory, Price discrimination, Different pricing policies.
UNIT – IV Profit Analysis: Nature and Management of Profit, Profit Theories, Function of Profits, Profit policies.
Basic BEP Analysis – concepts and its applications in business decisions, margin of safety, theories of firm – Baumol,
Williamson and Morris Model.
Recommended book(s)
JV Vaishampayan Managerial Economics
Varshney & Maheshwari Managerial Economics
Thomas & Maurice Managerial Economics
A.Koutsoyiannis, Modern Micro Economics
P. Samuelson, Micro Economics
M.Adhikari, Managerial: Economics
Cambell R.Mc Counell, Economics

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IMS 563 - PROJECT PLANNING AND EVALUATION

OBJECTIVE: To equip the students with understanding of project formulation, evaluation and implementation with practical
prospective.
COURSE OUTLINE
Unit I : Basic Concept
Concept of a Project, categories of projects, project development cycle. The concept of project management, tools &
techniques of project management. Forms of Project organisations.
Unit II : Project Formulation
Project identification, Project formulation and preparation : Market and Demand estimation, market survey, demand
forecasting technical factors – Material Inputs, technology, production, plant capacity, location and site, civil works, charts
layouts, work schedule, cost of project, means of financing, estimates of cost, financial projections.
Project Appraisal Criteria
Payback period, ARR, NPVI, IRR and social cost-benefit analysis, and risk analysis.
Unit III : Process of Project Appraisal
Technical, economic, financial, legal and social appraisal of the industrial projects, problems arising due to rate of discount,
wage-rates, exchange rates, treatment of taxes, social cost-benefits, treatment of risk and uncertainty, sensitivity analysis and
probability approach single as well as multiple projects.
Unit IV : Implementation, Monitoring and Control of Projects
Project scheduling, network techniques for resource and cost budgeting and scheduling, project management teams and
coordination. Monitoring and post implementation, evaluation of the projects.
Recommended book(s)
Prasanna Chandra, Project : Preparation, Appraisal, Budgeting and Implementation
P.K. Matto, Project Formulation in Developing Countries
Chitale, Project Viability in Inflationary Condition
Dass Gupta & Sen, Guidelines for Project Evaluation
Cleland and Kind, System Analysis and Project Management
Nagendra P. Singh, Emerging Trends in Entreprenurship Development
D.K. Jain, Project Planning and Appraisal in Planned Economy
M. Mohsin, Project Planning and Control

IMS 564 - BANKING OPERATIONS MANAGEMENT

Unit I Indian financial System, Banking System in India, Financial sector reforms in India, RBI – role, functions, monetary
policy and credit control, commercial banking in India, Regulatory Environment for commercial bank in Indian core banking.
Unit II Operational Aspect of commercial banks in India, Relationship b / w Banker and customers, Types of customer a/c,
Cheques, Endorsement, Presentment, Dishonour, Rights and liabilities of Paying and collecting Banker, Time Value of money
–calculation of interest on loan & deposits, EMIs, Present Value, future value and loan Amortisation.
Unit III Negotiable Instruments, Bills of Exchange and Promissory notes, Rights and liabilities of parties, Bills discounting
and purchasing, ancillary Services of the Bankers.
Unit IV Employment of funds by Commercial Banks Financial statement analysis, Types of securities, mode of creating
charge, Bank guarantees, Asset – liability management in commercial Banks. Basel norms
Recommended Books:
M.L. Jhingan : Banking & International Trade
Bimal Jaiswal : Banking Operations Management
Shrelekhar : Banking

IMS 565(M) - RURAL MARKETING

Objective : the paper is directed to make students market ready for the growing areas
Unit I: Marketing Management Nature, scope and importance of marketing, Marketing Concepts, Social Marketing,
Marketing of Services, Supply Chain Management, Distribution Channels – Role of middleman, their relevance. Marketing
Mix, Branding, Pricing Policies and Promotion. Consumer Behaviour – Determinants of consumer behaviour, buying decision
Unit II: Concept, Types and Characteristics of Rural Markets Introduction to Rural Markets, Prospects, Constraints and
Challenges, Rural Market Segmentation and Targeting, Features of traditional, tribal and modern rural markets, Regulated
Marketing, Cooperative Marketing, Processed, Food Marketing (Food grains, dairy, meat, vegetable, fruits, oilseeds,
sugarcane etc.)
Unit III: Rural Marketing Environment Government intervention in rural marketing – STC, FCI, PDS, RPDS, NAFED,
APEDA, NDDB, KVIC. Commodity Future/Forward Marketing. Legal Environment
Unit IV: Strategic Planning for Rural Marketing Marketing Information System for Rural Marketing, Planning for Marketing
– Components of Market Plan, Sales, Forecasting, Developing the Market Budget. Marketing Control – Profitability analysis
and strategic Control
References:-
Marketing Management Planning and Implementation V.S.Ramaswamy & S. Namakumari
Agricultural Marketing in India- NC Agrawal
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Saxena Rajan : Marketing Management

Singh,Sukhapal : Rural Marketing

IMS 566(M) - RETAIL MANAGEMENT

Objective : The paper readies the marketing graduates for handling and managing retail based activities which is an ever
growing market.
Unit I: Retailing: Role, Relevance, and Trends , retailing Definition, Characteristics, Evolution of Retailing in India,
Emerging Trends , Factors Behind the change of Indian Retail Industry. Retail Formats by-Retail Sales, by ownership, On the
basis of Merchandise offered, non-store Based retail mix & Non traditional selling.
Unit II: Retail Marketing Mix:- Retail Mktg. Strategies, Retail Advertising & Sales Promotion, , Store Positioning, , CRM,
Types of Retail Sales Promotion
Unit III: Store Planning, Design & Layout-Location Planning and its importance, Store design and the retailing image mix,
Space Management. Retail Store Operations, Store Administration, Store Manager – Responsibilities, Inventory Management,
Management of Receipts, Customer Service.
Unit IV: Retail Merchandising, Buying function, shrinkage in Retail merchandise management Merchandise Pricing
Concepts, Pricing Options, Pricing Strategies, Pricing Objectives, Types of Pricing. Retail Operation Elements- Staffing,
Management of Retail Outlet/Store, Store Maintenance, Store Security; Future Of Retailing- Retailing Through Internet., FDI
in retail, Career opportunities.
Suggestive References. :-
Cullen & Newman – Retailing – Environment & Operans.
Berman & Evarv – Retail Management.
Bajaj, Tuli & Srivastava ,- Retail Management- Oxford University Publications
Ogden & Ogden -Integrated Retail Management, Biztantra Publications
Gibson G Vedamani-Retail Management: Functional principles & practices, Jaico Publishing

IMS 565(F) - MERCHANT BANKING & FINANCIAL SERVICES

OBJECTIVE: To develop understanding of various financial services for managing long-term and short-term assets and
liabilities.
COURSE OUTLINE
Unit I : Merchant Banking and Venture Capital
The concept of Merchant Banking Services in India: Rules Regulation's and categorization . The lead manager and its
functions management of capital issues. Fixed Deposits and debenture issue. International finance underwriting, Venture
capital; the concept and characteristics, process and problems of venture capital financing, growth of venture capital services
in India.
Unit II : Leasing and Consumer Finance
Leasing concept - types, legal tax and accounting aspects. Financial evaluation of lease structuring, Qualitative factors in lease
decisions. Lease agreements, import and cross border leasing. Hire Purchase agreement – Types, difference between hire
purchase and lease. Flat and effective rates of interest.
Unit III : Other Financial Services
Credit Rating – Concept and types, functions of credit rating agencies, credit rating of Debt and other securities. Credit rating
agencies in India - their rating scale and rating process. Factoring – The concept and characteristics, Types of factoring, legal
and financial aspects, factoring in India. Factoring and Bill rediscounting, Forfating.
Unit IV : Marketing of Financial Services
Concept, Nature, significance, types and environment. Marketing environment, financial services, Marketing Vs. Consumer
and Industrial Goods Marketing, Planning, organising and analysis of Financial services marketing.
RECOMMENDED BOOK(S)
J.C. Verma, Merchant Banking
P. Chandra, Financial Management
J. Vanhorne, Financial Management & Policy

IMS 566(F) - FINANCIAL SYSTEMS

OBJECTIVE: The aim of the course is to enable the students to understand the structure and systems of financial markets and
financial institutions.
Course Outline
Unit I : Financial Systems & Money Market
Definition, Significance and its relationship with economic development. An overview of the Indian Financial Systems. The
constituents of a Financial System Markets, Financial Market as a part of Financial System. Its various components e.g. Call
Money, treasury bill, commercial bill, commercial paper, financial guarantee, discount market etc. present position of Indian
Money Market.

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Unit II : Capital Market

Concept, characteristics and functions. The primary (New Issue market) and the secondary market. Instruments of Capital
Market, Capital market institutions – The stock exchange, its organisation, functions and control, capital market in India,
SEBI, OTCEI and N.S.E & B.S.E.
Unit III : Banking Institutions
The RBI, Commercial banks function and present position; problems of capital adequacy, risk management in banks – BASEL
norms & other commercial banking reforms.
Unit IV : Non Banking Financial Intermediaries
Investment institutions like – LIC, GIC, Mutual Funds and other non-banking financial intermediaries -–their objectives,
functions, organisation and present position, international financial institutions.
RECOMMENDED BOOK(S)
Financial Markets and Institutions, by Bhole, M.K.,
Indian Financial Systems, by Khan, M.Y.,
Management of Indian Financial Institutions, by Srivastava, R.M.,
Corporation Finance, by Kuchal, S.C.,
Industrial Finance, by Khan, M.Y.,
Development Banking, by Desai, V.,
The Industrial Economy of India, by Kuchhal, S.C.,

IMS 565(HR) - COMPENSATION MANAGEMENT

Objective
To help the student understand the basics of compensation management and to gain an insight into the various components of
remuneration.
COURSE OUTLINE
UNIT I Wages and Salaries determination-Difference between salary and wages-Basis for Compensation fixation-Preparation
of pay roll. Fixed pay, Variable pay. Compensation of wages-Basis Wages-Overtime Wages; Dearness Allowance-Basis for
calculation-Time Rate Wages and Efficiency Based Wages-Incentive Schemes (individual, group incentives) individual Bonus
Schemes-Halsey, Halsey Weir, Rowan-Group Bonus Schemes.
UNIT II Components of salary. Other Benefits-Subsidized Transport-Subsidized food in canteen, uniform, LTA, Medical,
Social security measures i.e. PF, ESIC, Gratuity, Group Insurance.
Non-monetary Incentives. Managerial Perquisite.
UNIT III Basic concepts of Income tax related to compensations: Cost to the company-Valuation PF Perquisites-Taxability
of various components of salary and wages like Allowances, Gratuity, Leave Encashment, Receipts on Voluntary Retirement
Scheme, Leave Travel Assistance, Medical Reimbursement, Employees’ Stock option Scheme.
UNIT IV Fixation of Tax Liability-Tax deduction at source-Deductions and tax rebates to be considered while deciding tax
deducted at source-Tax Deduction Certificates. Fringe Benefit tax - on items not applicable to the employees but payable by
the organization. Guidance on how to minimize Tax Burden on Employees.
Calculation of Income Tax for different categories (men, women, senior citizens)
Recommended Books
Compensation and Reward Management By B.D. Singh; Excel Books India

IMS 566(HR) - TRAINING AND DEVELOPMENT

Objective
To help understand the need for designing appropriate training and development schedules and to give an overview of relevant
methods of T&D.
COURSE OUTLINE
UNIT I Introduction to training concept: definition, meaning, need for training, importance of training, objectives of training,
concepts of education, training and development, overview of training functions, types of training.
UNIT II Process of training: steps in training, identification of job competencies, criteria for identifying training needs (person
analysis, task analysis, organization analysis), assessment of training needs, methods and process of needs assessment.
UNIT III Designing And Implementing A Training Program: Trainer Identification, Methods and Techniques of Training,
Designing A Training Module (Cross Cultural, Leadership, Training The Trainer, Change), Management Development
Program, Budgeting of Training.
UNIT IV Evaluation of Training Program: Kirkpatrick Model of Evaluation, CIRO Model, Cost-Benefit Analysis, ROI of
Training. Learning: Principles of Learning, Theories of Learning, Reinforcement Theory, Social Learning Theory, Andragogy,
Resistance to Training. Technology In Training: CBT, Multimedia Training, E-Learning/Online Learning, Distance Learning.
Recommended Books
Training and Development by B Jankiram; Biztantra

IMS 565(IB) - EXPORT IMPORT PROCEDURES & DOCUMENTATION

Objective: The purpose of this course is to familiarize students with the procedures and documentation relating to foreign
trade operations, and to train them to handle the documentary work concerning export-import business.
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Course Outline
Unit I: Export Documentation: Types of Documents, characteristics and relevance; getting ready for exports;
Export contract and Inco terms; Procuring and processing of an export order; Methods and Terms of Payments for Exports;
Documentary credit and collection; financing for export: Pre- and post-shipment credit.
Unit II: Export incentive and cargo handling: Cargo, Credit and Foreign Exchange Risks: Nature of risks, Cargo
insurance: contract of cargo insurance, procedures and documentation for cargo loss claims; Role and schemes of ECGC and
commercial banks, Procedure for filing claims. Quality control and Pre-shipment Inspection: Schemes, process and
procedures; Excise and custom clearance regulations, procedures and documentation; Export incentives: major incentives and
procedures for claiming them.
Unit III: Export Procedure: Procurement for Exports – Planning and methods of procurement for exports;
Procurement through imports, Financing imports - instruments and related procedures and documentation; Custom clearance
of imports – regulations, procedures and documentation, Managing risks involved in importing: transit risk, credit risk and
exchange risk.
Unit IV: Import Documentation: Duty Exemption Schemes: Objectives, benefits, procedures and
documentation; Schemes for import of capital goods: Procedures and documentation for new/second hand capital goods.
Institutional support: Export / trading/ star trading/ superstar trading houses: Objective criteria and benefits; procedures and
documentation; Policy for EOU / FTZ / EPZ units : Objectives, criteria and benefits; procedures and documentation.
RECOMMENDED BOOK(S)
Paras Ram, Export : What, Where and How?, Anupam Publications, New Delhi, 1991.
Export – Import Policy (latest).
Handbook of Procedures (Vol I & II).
ITC (HS) Classificaiton of Export and Import Items (latest).
IMPEX Times, various issues.
Excise Law Times, various issues.
Customs and Excise Law Times, various issues

IMS 566(IB)- INTERNATIONAL FINANCIAL INSTITUTIONS

Course Objective
To provide students the knowledge of international financial institutions, markets and operations, and also to acquaint them
with the macro environment in which the international financial transactions are conducted.
Course Structure
UNIT- I Introduction to International Financial System-International Monetary System, Foreign Exchange, Balance of
Payments, Current and Capital Account, Exchange Rate, Adjustment Processes, Long-term Capital Management:
Understanding the Firm’s Perspective.
UNIT – II International Financial Institutions-International Banking and Central Banks, International Financial Order and
the role of the IMF, Financial Institutions and Developing Domestic Economies, Rebuilding International Financial
Institutions In Crises
UNIT – III International Financial Instruments-International Securities Markets, Bond and notes market; equity market,
GDR, ADR, EDR and IDR; Integration of financial markets and approach; Role of financial intermediaries; Financial swaps.
Basics of derivatives, futures and options,
UNIT IV International Debt Problem- Problem of debt servicing and developing countries (with special reference to India)
REFERENCE
1. Apte, P. G. : Multinational Financial Management, Tata -McGraw Hill, New Delhi
2. Baker, J.C. : International Finance: Management, Markets and Institutions, Prentice Hall
3. Levi, Maurice : International Finance, McGraw Hill Inc.
4. Seth, A.K. : International Financial Management, Galgotia Publishing Company
5. Shapiro, Allen C. : Multinational Financial Management, Prentice Hall India Pvt Ltd.,
6. Sharan, V. : International Financial Management, Prentice Hall of India Private Ltd.

SEMESTER – VII

PAPER NO. SUBJECTS

IMS 571 Business & Company Law
IMS 572 Applied Quantitative techniques
IMS 573 Business Environment
Opt any one specialisation area from the followings
Marketing
IMS 574(M) Advanced Marketing Management
IMS 575(M) Product And Brand Management
IMS 576(M) Integrated Marketing Communications
IMS 577(M) Marketing Research

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IMS 578(M) Consumer Behaviour

Finance
IMS 574(F) Strategic Management Accounting
IMS 575(F) Fixed Income Markets
IMS 576(F) Insurance And Risk Management
IMS 577(F) Micro Finance And Social Banking
IMS 578(F) Security Analysis & Portfolio Management
HR
IMS 574(HR) Hr Employment Laws-I
IMS 575(HR) Human Resource Planning & Staffing
IMS 576(HR) Human Rights
IMS 577(HR) Human Resource Information System
IMS 578(HR) Industrial Relations And Labour Welfare
IB
IMS 574(IB) Foreign Exchange Mgt
IMS 575(IB) International Accounting
IMS 576(IB) International Business Logistics
IMS 577(IB) Cross Cultural Management
IMS 578(IB) International Marketing Research
Lu 507 Language- Spanish/ Mandarin/German (Non Credit)
A Visit to Industrial Place

IMS 571 - BUSINESS AND COMPANY LAW

Objective
The objective of the course is to impart basic knowledge of the important business laws corporate laws along with relevant
case law.
COURSE OUTLINE
UNIT: I The Indian Contract Act 1872, Contract – meaning, kinds, Essentials of valid contract - Offer and acceptance,
consideration, contractual capacity, free consent, legality of objects. Discharge of contract.Contract of Indemnity and
Guarantee, Contract of Bailment,
UNIT:II Law of Indian Sales of Goods Act, 1930. Contract of Sale of Goods ,sale and agreement to sell ,kinds of goods,
conditions and warranties, transfer of property in goods, performance of contract of sale, right of unpaid seller.
UNIT:III Introduction: Formation of company pre-incorporation contract Concept of lifting of corporate veil. Types of
companies, Memorandum of Association, Articles of Association, Prospectus,call and forfeiture of share, transfer and
transmission of shares.
UNIT IV : Management – Directors,, appointment, legal position, powers , duties and removal of directors, their dis-
qualifications .Board meetings:Statutory meetings.Annual general meetings,extra ordinary meetings.Winding up – concept and
modes of winding up.
SUGGESTED READINGS :
Pandiya, R.S. Singh, Avtar Singh, M.C. Kuchal, M.C. Anderson & Kumph Mulla, D.F.
Principles of Mercantile Law  Principles of Merca
 Business Laws & Bare Acts  Indian Contact Act

IMS 572 - APPLIED QUANTITATIVE TECHNIQUES

Objective: To acquaint the students with various quantitative techniques helpful in improving their decision making skills.
Course Outline
Unit-I Calculas; Basic differentiation (First order and second order)and its applications, partial elasticities (Direct and cross)
Input-Output Analysis
Assumption,Technological Coefficient, Closed and Open Input-Output model.
Unit-II Decision theory: Introduction, Decision situations, Types of decisions-making environment, Decision making
certainty, Risk and uncertainty, Decision tree analysis.
Game theory introduction, definitions, Two-person zero sum game pay off matrix, Pure strategies; games with saddle point,
The rule of dominance, Mixed strategies; games without saddle point.
Unit-III Correlation analysis-types of correlation, Methods of studying correlation-scatter diagram method, Karl Pearson’s
coefficient of correlation, Rank correlation coefficient.
Regression analysis-difference between correlation and regression, Regression lines, Regression equations Y on X and X on
Y, Method of Least Squares. Deviations taken from the actual means of X and Y. Deviations taken from the assumed means,
Regression coefficients and their properties.
Probability; Probability theory, Theorems of Probability and examples.
Unit-IV Linear Programming-Extreme point theorem: Graphical solution method-maximization problem, minimization
problem, Some special cases in Linear Programming-multiple optimal solutions, an unbounded solution an infeasible solution.
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Transportation Problem: Methods of finding an initial solution-North-West Corner Method, Least Cost Method, Vogel’s
Approximation Method.
Recommended book(s)
Business Mathematics,by Sancheti & Kapoor(Unit I)
Statistics,by S P Gupta and M P Gupta(Unit III)
Operations Research,by JK Sharma(Unit II & Unit IV)

IMS 573 - BUSINESS ENVIRONMENT

Objective: To facilitate the understanding of the various components of the environmental to be considered for decision
making.
Course Outline
Unit I Introduction: The concept of Business Environment, its significance and nature. The interaction matrix of different
environmental factors – Porters model, the process of Environmental Scanning.. Responsibility of business to the society.
Case studies.
Unit II The Politico-Legal Environment – The relationship between business and government in India. Federal structure in
India – Centre-State financial relations. An introduction to same important business laws like New Competition Law 2000,
MSME Act, FEMA, Important regulations of SEBI affecting Indian business environment.Money and capital markets.
Unit III Macro Economic Environment –Fiscal and monetary policy. Balance of trade and balance of payment. Exchange
market convertibility of rupee. Trade Cycles – meaning and phases. Economic growth & Poverty in India, HDI,
Unit IV Indian Economic Environment – Features of Indian Economy – primary, secondary and tertiary sectors, demographic
profile of the Indian economy. The philosophy and strategy of planning in India. Industrial policy in India. Second generation
economic reforms – liberalisation, globalisation and its impact on business environment. Problems of Indian business
environment. Case studies.
Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 574(M) - ADVANCED MARKETING MANAGEMENT

Objectives
To introduce the students to the concepts, strategies and contemporary issues involved in the marketing of products and
services and to apply marketing theory and concepts to practical situations
COURSE OUTLINE
Unit I Core concepts of Marketing: Nature and Scope of Marketing, Marketing Philosophies, Value delivery, Marketing mix
optimization, Holistic Marketing. Marketing Environment: Environmental monitoring, Understanding the impact of Macro
and Micro environment on Marketing, Global Marketing. Market Segmenting, Targeting and Positioning, Strategic Marketing
Planning Process: Ansoff’s product market expansion grid SBU analysis: BCG Matrix, Marketing Warfare Strategies: ,price
route vs. differentiation
Unit II Consumer Buying Behaviour: meaning and scope, consumer specific factors influencing buying behavior, buying
motives and buying habits, concept of consumer involvement level, buying decision process, participants in buying decisions
and their roles. Organizational Buying Behaviour: classification of industrial products, buying centre, major buying situations
and organisational buying process Marketing Research and Market Information.
Unit III Product Mix Strategies: Product, Planning and Development, Product Life Cycle, New Product development,
Branding, Packaging and Labeling. Objectives and significance of price, Pricing Strategies: Setting Price, Factors influencing
Price Determination, discount policies
Unit IV Channels of Distribution: channel functions, Designing Distribution Channels, Managing Conflicts and Controls in
Channels, Retailing, Logistics, Marketing Communication: Role of Promotion in Marketing, Integrated Marketing
Communication, Determining Promotional Mix, Advertising, Sales Promotion Public Relations, Personal Selling and Sales
Management.
Books recommended
1. Marketing management the millennium /by Kotler Philip, 10th edition, PHI,
2. Marketing An Introduction /by Kotler Philip, Gray and Armstrong, Pearsonl education, 7edition,2007
3. Marketing management/, by Rajan Saxena, TMH, 4th edition
4. Fundamentals of marketing/ by Stanton William J et al, MGH, 1996, editions
5. Marketing management: global perspective Indian context (4th ed.), by Ramaswamy, V. S., & Namakumari, S. ,2009. New
Delhi: Macmillan.

IMS 575(M) - PRODUCT AND BRAND MANAGEMENT

Objective: To provide detailed understanding of the concept of brand and ways of establishing brand equity and sustaining it.
Unit – I Introduction to product management, interrelationship between product and brand. Product and brand portfolio,
product strategies, branding and its evolution, Brand Hierarchy, Brand Identity,
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Unit – II Brand Personality, Brand Image, Brand Positioning Brand equity, brand customer relationships, brand loyalty and
Customer Loyalty Managing Brands
Unit – III Brand creation, Brand extensions, Brand-product relationship, Brand Portfolio, Brand Assessment through
Research-Brand Identity, Positioning, Image, Personality Assessment and Change
Unit – IV Brand Architecture, Brand Revitalization, Financial aspects of Brands, Branding in Different Sectors: Customer,
Industrial, Retail and Service Brands
Recommended book(s) :
Aaker, David, A. Managing Brand Equity, New York, Free Press
Cowley, Don, Understanding Brand, London, Kogan Page
Murphy, J.A., Strategic Brand Management, New York, Free Press
Steward, P., Building Brands Directly, London, MacMillian
Keller , Strategic Brand Management, Pearson Pub.

IMS 576(M) - INTEGRATED MARKETING COMMUNICATIONS

Objective: The aim of the course is to acquaint and develop the requisite knowledge about the various marketing
communications methods used in business environment to help achieve objectives.
UNIT 1. Concept and Process of Integrated Marketing Communications (IMC): Elements of IMC & Developing respective
communication campaign :- Advertising – Classification of advertising, types, advertising appropriation, advertising
campaigns; Sales Promotion – Different types of Sales Promotion, relationship between Sales promotion and advertising ;
Publicity – Types of Publicity, relationship between advertising and publicity , Personal Selling, Direct marketing and direct
response methods
Unit 2 Event Management ; E-Commerce; Corporate Communication ; Public Relations – Types of PR ; Media relations ;
Community relations; Industrial relations and Government relations; Employee relations (House Journals / Newsletter) ; Crisis
Management ; Trade Fairs and Exhibitions
Unit 3. IMC Message Design: AIDA model Considerations for creative idea Visualization (4) 3. Media Management - Media
Process - Media Jargons - Media Buying - Strategies and execution (4)
Unit 4. Suppliers in IMC: Hoarding Contractors/Printers etc., Ad. Agency – Departments of Ad. Agency, Client Servicing-
client Agency relationship, account Planning . Ethics and social responsibility in IMC campaigns. Evaluating Marketing
Communication Programs
Suggested reading:
Advertising and Promotions - Belch & Belch, Tata McGraw Hill ;.
Advertising Management - Rajeev Batra, John G.Myers & David A Aaker-PHI ;.
Otto Kleepner’s advertising Procedure - PH ;.
International Edition - Contemporary Advertising Irwin/McGraw –Hill ;. Integrated Marketing Communications - Duncon-
TMH ;
Foundations of Advertising Theory & Practice- S.A.Chunawalla & K.C.Sethia- Himalaya Publishing

IMS 577(M) - MARKETING RESEARCH

Objective- The course designed for students to get familiar with techniques of designing, collecting, analyzing and drawing
inference for making better business decisions.
Unit 1. Marketing Research – Definition, Scope, Significance, Limitations, Obstacles in acceptance. Ethics in marketing
research. Marketing Intelligence system ; Research process – Management dilemma (problem) – decision problem – research
problem – hypothesis statement – characteristics of a good hypothesis – drafting the research proposal ; Various sources of
market Information – Methods of collecting Market Information - Secondary data – sources – problems of fit and accuracy.
Syndicated services. . Marketing research techniques: Market development research: Cool hunting – socio cultural trends,
Demand Estimation research, Test marketing, Segmentation Research - Cluster analysis, Discriminant analysis. Sales
forecasting – objective and subjective methods
Unit 2. Marketing Mix Research: Concept testing, Brand Equity Research, Brand name testing, Commercial eye tracking –
package designs, Conjoint analysis, Multidimensional scaling - positioning research, Pricing Research, Shop and retail audits,
Advertising Research – Copy Testing, Readership surveys and viewer ship surveys, Ad tracking, viral marketing research.
Unit 3.Marketing effectiveness and analytics research: Customer Satisfaction Measurement, mystery shopping, Market and
Sales Analysis , Exploratory designs – Descriptive designs - Longitudinal and cross-sectional analysis, Qualitative research
techniques – a) Based on questioning: Focus groups, Depth interviews, Projective techniques. b) Based on observations:
ethnography, grounded theory, participant observation ; Causal research – Basic experimental designs – internal and external
validity of experiments. ; Primary data – Questionnaire design - Administration and analysis considerations in design -
Attitude measurement – scaling techniques. Observation method of primary data collection. Web based primary data
collection – issues of reach, analysis, accuracy , time and efficiency.
Unit 4. Sampling – sampling methods – sampling and non sampling errors – sample size calculation (Numericals expected) –
population and sample size - large and small samples - practical considerations in determining sample size; Data analysis –
Univariate analysis – Bivariate analysis – Multivariate analysis. Simple and cross tabulation, simple and multiple regression,
Factor analysis.; Hypothesis testing – Types of tests and test selection, One sample test, TwoIndependent Sample tests, Two-

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related sample tests. Chi-square test, tests for large and small samples. (with Numericals ) ; Report writing – forms of report –
fundamentals of a good report. Exposure to contemporary software’s used in this field
Suggested reading:
Marketing Research, Concept & Cases – Cooper Schindler.;
Research for Marketing Decisions – Paul Green, Donald Tull, Gerald Albaurn ;
Marketing Research – Nargundkar. Marketing Research – Beri ;
Marketing Research – Measurement & Methods – Donald S.Tull, Del I.Hawkins ;
Marketing Research –Aakar, Kumar, Day

IMS 578(M) - CONSUMER BEHAVIOUR

Objective
To understand consumer psychology and ways of communicating effectively with various target groups in order to fulfill
value added exchange of goods and services.
Course Outline
Unit I Study of Consumer. Meaning of Consumer, concept of consumer behaviour Consumer’s Need and Motives, Consumer
as a Perceiver and Learner, Influence of Personality and Attitude on Buying Behaviour; Determinants of Consumer Behaviour,
Cultural, Social and Economic Factor Affecting consumer behaviour; Consumer attitude formation and change. Environmental
Influences on consumer behaviour.
Unit II Individual Factors & Group Influences. Factors Affecting Purchase decision; Fundamental Group of sensation;
Perception, emotion, motivation, Cognition. Group Influence; Role, Status, Norms; Family Influences; Life-Cycle Effects,
Family Decision making.
Unit III Models of Consumer Behaviour . Organisational buyting behavior, Models of individual and Industrial Buying
Behaviour. Consumer Behaviour and market segmentation, consumer psychology, consumer motivation, research and
techniques.
Unit IV Communication with Consumer. Two-step flow of Communication theory, Adoption, diffusion of innovation,
cognitive Dissonance. Socio-economic and Cultural Aspects of Indian Consumer Market.
Recommended book(s)
Kanuk & Shiffman, Consumer Behaviour.
Peter & Olson, Consumer Behaviour and Marketing Strategy.
Wilkie, William, Consumer Behaviour.

IMS 574(F) - STRATEGIC MANAGEMENT ACCOUNTING

Objective: To equip the students with the Strategies knowledge of principles, concepts and techniques which may be used in
planning, decisions making and control.
Course Outline
Unit I Srategic Management accounting: Concepts, functions and scope, Strategic Management Accounting Techniques ,
Activity based costing and management-Factors, activity based cost system, Determining the cost drivers for each activity,
cost driver analysis ,assigning cost of activities , outgrowth of A, Implementing an ABC.
Unit II Strategic cost management; Introduction, basic concepts, strategic options, value system analysis, value chain analysis,
activity analysis, cost drivers analysis, analysis of vertical linkages, Uniform costing and inter-firm comparison, Evaluation of
divisional performance and transfer pricing, variances and their interpretation
Unit III Relevant costing and tactical decisions: differential opportunity and relevant cost, make or buy, joint products:
decision to sell or process further, decision to accept or reject, special order, decision to continue or abandon a project,
Evaluation of capital expenditure proposals and risk management, product planning.
Unit IV Emerging issues in management accounting: life cycle costing, target costing, value chain analysis, JIT, balanced
score card, benchmarking; value analysis and cost reduction; cost benefit analysis; international issues in management
accounting. Exposure to contemporary software’s used in this field
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 575(F)- FIXED INCOME MARKETS

Objectives
This course is intended to analyze the fixed income securities markets and its implications for investments. It also covers the
specific features of the Indian Fixed Income Securities Markets. The course will construct several Excel based techniques to
analyze bond valuation, term structure, portfolio statistics and risk mapping
UNIT I: Fixed Income Markets, Institutional Arrangements, Market Participants, bonds & money market Instruments,
Investors Perspectives & Market Conventions, features of a government securities market, Government securities auction &
Bidding, Uniform vs discriminatory auction

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UNIT II: Bond Valuation, Time Value of Money, Price and Yield Conventions, Bond Valuation under flat term structure,
Yield & return, & horizon return, Valuation of other Bonds, Floating Rate securities, index bonds, illiquid bonds
UNIT III: Understanding market linkages, Risk Identification in Bonds: Duration, Convexity, and Immunization, Risk
measurement in fixed income securities using value at risk, fixed income derivatives
UNIT IV: Corporate Debt, Valuation, valuation of convertibles, Yield Curve Analysis: Par Value, Zero, Spot Curve,
Bootstrapping, spot & forward rates, (Nelson-Seigel model of the Indian NSE),STRIPS, Theories of Term Structure of
Interest Rates, Markets for Asset Backed Securities, Prime and Subprime Mortgage-Backed Securities
RECOMMENDED BOOKS

IMS 576(F) - INSURANCE AND RISK MANAGEMENT

Objectives
This course will focus primarily on those concepts, techniques and issues in the context of a person aspiring for a career in
insurance and risk management.
UNIT I: Risk: Alternative Definitions, Types of Risk, Risk Management Process and Methods, Objectives of Risk
Management, fundamentals of corporate risk management- risk management and shareholder’s wealth, Risk Pooling and
Insurance including Review of Probability Concepts
UNIT II: Institutions for Insurance and Reinsurance - Economic Rationale and requirements, Insurance Laws and Regulation,
principles of insurance contract- documentation/underwriting and claims.
UNIT III: Insurance Pricing, Asymmetric Information / Moral Hazard / Adverse Selection,Marketing os insurance products-
Co-insurance, Life Insurance, Auto Insurance, Home Insurance, Worker Compensation / ESIC, Health Insurance Commercial
Insurance: Transport, Marine, Catastrophe, Liability etc
UNIT IV: Pension Plans, Corporate Risk Management and Insurance, Actuarial Mathematics
RECOMMENDED BOOKS
1. Risk and insurance – Denenberg, Eilers, Melone and Zelton.
2. Introduction to insurance – Dorfman.
3. Property and liability insurance – Huebner, Black and Cline.
4. Insurance principles and practices – Riegel, Miller and Williams.
5. Life insurance – Black and Skipper.

IMS 577(F) - MICRO FINANCE AND SOCIAL BANKING

Objective
The course is designed to sensitize the students to the key issues linked to the whole discourse on micro finance and rural
banking including the challenges inherent therein, in the particular context of India, and to familiarize them (the students)
with the initiatives taken in the country for addressing the said issues.
COURSE OUTLINE
Unit -1 Micro Finance: definitions, history ,objectives and scope; mechanism of microfinance; Failure of formal financial
institutions to provide inclusive growth; types of institutions involved in microfinance: current status and future ;Micro finance
Models; study of the Self Help Group-Bank Linkage Programme (SBLP) as an innovative strategy of microfinance evolved in
India; approaches in micro finance delivery; microfinance products
Unit-2 Government initiatives for microfinance: outline the subsidy-linked credit programmes of the Government like
PMRY, SGSY, SJSRY & SLRS, etc. 8. Initiatives of the Government (without subsidy-link) like Kisan Credit Card (KCC)
scheme, Financing of Agriclinics /Agribusiness Centres etc. and the Differential Rate of Interest (DRI) scheme. Overview of
Lead Bank Scheme (LBS) and Service Area Approach (SAA).
Unit-3Innovations in micro finance: use and scope of technology; Role and scope for formal financial institutions and
corporate; Key functional areas in microfinance institutions (MFI):Governance, R&D, Accounts and Internal audit and
control; strategic issues in the growth of MFIs
Unit-4 Understanding pricing of interest rates in the context of Microfinance; Learning Internal Audits and control
Mechanism.
Suggested readings:

IMS 578(F) - SECURITY ANALYSIS & PORTFOLIO MANAGEMENT

Objective

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To develop competencies for analyzing different investment opportunities and construct an optimal portfolio of investments as
per risk profile and investment objectives.
Course Outline
UNIT I : NATURE AND SCOPE OF INVESTMENT DECISION, INVESTMENT & SPECULATION, TYPE OF
INVESTMENT, INVESTMENT OPPORTUNITIES, INVESTMENT IN SECURITIES & OTHER INSTRUMENTS, RISK
& RETURN, TRADE OFF; INVESTMENT ENVIRONMENT
Investment Environment, Investment process, Investment media, Procedure of investment in securities market, Stock Market
Indices
UNIT II : EQUITY ANALYSIS & VALUATION: GENERAL VALUATION FRAMEWORK, TIME VALUE OF
MONEY, DISCOUNTING & COMPOUNDING, VALUATION OF EQUITY & PREFERENCE SHARES DIFFERENT
MODELS, EQUITY ANALYSIS, RISK AND RETURN (MEAN VARIANCE CRITERION, SINGLE INDEX MODEL),
FUNDAMENTAL ANALYSIS, EFFICIENT MARKET HYPOTHESIS & ITS IMPLICATIONS TO INVESTORS. BOND
ANALYSIS BONDS: CHARACTERISTICS, VALUATION, RISK & RETURN, BOND PRICE & INTEREST RATE
RELATIONSHIP, BOND THEOREMS, BOND DURATION AND EMINIZATION
Unit III : Portfolio Management: Nature and Scope, Traditional Vs Modern Portfolio Management, Portfolio Risk and
Return – Diversification & Portfolio Risk, Mean Variance Criterion and Single Index Model. Portfolio Construction:
Markowitz Theory, Portfolio Analysis & Construction- Feasible set and the efficient set of Markowitz drawing the efficient set
with two securities, three securities, n securities, effect of risk free lending & borrowing, optimum portfolio for an investor,
construction of optimum portfolio under single index model, EGP model
Unit IV : Pricing of capital Assets: Capital Market Theory, CAPM model- capital market line, security market line. Multi
factor model, Arbitrage pricing theory. Portfolio Revision & Performance Valuation: Need for revision of portfolio,
formula plans, portfolio performance evaluation, risk adjusted measures of portfolio performance evaluations, Fama’s
performance attribution model, managed portfolio & its performance evaluation. Exposure to contemporary software’s used in
this field
RECOMMENDED BOOK(S)

IMS 574(HR) - HR EMPLOYMENT LAWS-I

Objective
To give an idea of the various Acts which strengthen and help enforcement of proper practices.
COURSE OUTLINE
UNIT I The Contract Labour (Regulation & Abolition) Act, 1970: Introduction, Objectives & Applicability of the Act,
Essential ingredients of Contract Labour (Regulation & Abolition) Act, 1970, Determination of ‘‘Appropriate Govt.” under the
Act, Registration of Establishment and who is/ would be a Principal Employer, License by Contractor, Granting certificate of
registration, Circumstances in which application for registration may be rejected, Responsibility & Liability of Principal
Employer in respect to wages, welfare etc to
Contract Labour, Inspecting staff, Prohibition of Contract Labour, Procedure for prohibition / abolition of Contract Labour
system, Important case laws on Contract Labour Act.
UNIT II The Factories Act, 1948: Object of the Act, Chapter I – Preliminary, Chapter II – The Inspecting Staff, Chapter III –
Health, Chapter IV – Safety, Chapter V – Welfare, Chapter VI – Working Hours Of Adults, Chapter VII – Employment Of
Young Persons, Chapter VIII – Annual Leave With Wages, Chapter IX – Special Provisions, Chapter X – Penalties And
Procedure.
UNIT III Workmen’s Compensation Act, 1923: Objective of the Act Definitions - Dependant , Employer, Wages, Workmen,
Workmen’s compensation; Employer’s liability for compensation, Amount of compensation; Procedure for compensation.
UNIT IV Child Labour (Prohibition & Regulation) Act, 1986: Objective of the Act; Constitutional Provision; Prohibition
of Employment of Children in certain Occupation and Process; Regulation; Judicial View
Recommended Books
Bare Acts

IMS 575(HR) - HUMAN RESOURCE PLANNING & STAFFING

Objective
Planning people requirements is critical task of management as companies increasingly depend on intellectual capital as the
basis for competitive advantage. This course aims at imparting relevant knowledge required to perform the functions of human
resource planning within an organisation.
UNIT I Manpower Planning: Objectives (Micro and Macro Levels) – Benefits, Advantages, Limitations and Problems
HR Planning Linkage of HR Planning with Other HR Functions Influencing Factors in Manpower Planning
UNIT II Manpower Planning : Tools, Methods and Techniques: Job Analysis, Job Description, Job Specification; Skills
Analysis/Skill Inventory; Performance Appraisal; Manpower Inventory - Quantitative Aspects, Qualitative Aspects.
Computerised Manpower Planning Information System: Use and Applicability of Statistical and Mathematical Models in
Manpower Planning - Cohort Analysis, Census Analysis, Markov Models.
UNIT III Organisation as a Matrix of Jobs: Organisation Structuring - Traditional Concepts, Recent Trends; Role Clarity Job
Enrichment/Job Enlargement. Career Planning/Succession Planning. Succession Planning and Integrated Human Resource
Planning (IHRP). Improving Manpower Utilisation and Manpower Control (Number Quality and Cost)
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UNIT IV Manpower Planning Techniques and Formulation of Manpower for 1) Running Enterprises with No Major
Expansion Plans 2) A Running Enterprise with Major Plans for Expansion, Modernisation, Diversification etc.
National (Macro Level) Manpower Planning: Various Approaches; Progress in India and Abroad. Recent Trends in HR
Planning
Recommended Books
Human Resource Planning by James W Walker; McGraw Hill Publications

IMS 576(HR) - HUMAN RIGHTS

Objective
To give an overview of what Human Rights are and to generate an understanding of various Human Rights efforts.
UNIT-I Definition of Human Rights - Nature, Content, Legitimacy and Priority - Theories on Human Rights - Historical
Development of Human Rights.
UNIT-II International Human Rights - Prescription and Enforcement upto World War II - Human Rights and the U .N .O. -
Universal Declaration of Human Rights - International Covenant on Civil and Political Rights - International Convenant on
Economic, Social and Cultural Rights and Optional Protocol.
UNIT-III Human Rights Declarations - U.N. Human Rights Declaration. Amnesty International - Human Rights and Helsinki
Process - Regional Developments - European Human Rights System - African Human Rights System - International Human
Rights in Domestic courts.
UNIT-IV Contemporary Issues on Human Rights: Children’s Rights - Women’s Rights - Dalit’s Rights - Bonded Labour and
Wages - Refugees - Capital Punishment.
Fundamental Rights in the Indian Constitution - Directive Principles of State Policy - Fundamental Duties - National Human
Rights Commission.
Recommended Books
J.C.Johari - Human Rights and New World Order.
G.S. Bajwa - Human Rights in India.
Amnesty International, Human Rights in India.

IMS 577(HR) - HUMAN RESOURCE INFORMATION SYSTEM

Objective
To acquaint the student with the necessity of working with Information Systems in the realm of Human Resource and to
highlight the specific areas where IS can contribute and facilitate working.
UNIT-I Evolution of Human Resource Management and Human Resource Information Systems: The Role of Information
Technology. Database Concepts and Applications in Human Resource Information Systems. Systems Considerations in the
Design of an HRIS: Planning for Implementation. Human Resource Information Systems Needs Analysis.
UNIT II System Design and Acquisition. Project Management and Human Resource Management Advice for Human
Resource Information Systems Implementation. HR Metrics and Workforce Analytics. Cost Justifying HRIS Investments.
UNIT III Change Management: Implementation, Integration, and Maintenance of the Human Resource Information System.
Human Resources Administration and Human Resource Information Systems. Talent Management. Recruitment and Selection
in an Internet Context
UNIT IV Training and Development: Issues and Human Resource Information Systems Applications. Performance
Management, Compensation, Benefits, Payroll, and the Human Resource Information System. Human Resource Information
Systems and International Human Resource Management. HRIS Privacy and Security. The Future of Human Resource
Information Systems: Emerging Trends in HRM and IT. Exposure to contemporary software’s used in this field
Recommended Books
Human Resource Information Systems : Basics, Applications, And Future Directions by Michael J. Kavanagh, Mohan Thite
and Richard D Johnson; Sage Publications

IMS 578(HR) - INDUSTRIAL RELATIONS AND LABOUR WELFARE

Objective
To develop an understanding of the interaction pattern among labour, management and the State. To build awareness of certain
important and critical issues in Industrial Relations and to impart basic knowledge of the Indian Industrial Relations System
and its distinctive features
COURSE OUTLINE
UNIT-I Evolution of Personnel Management as a separate function in India - Role of Personnel Management in typical
organization set up of personnel department.
Manpower planning - Recruitment - Selection - Methods of Selection - Use of tests of Interview techniques in selection.
UNIT-II Nature of Industrial Relations, Scope of Industrial Relations, Dunlop model, Trade unions; Role of Trade Unions in
Pre & Post Liberalized era, Problems of Trade Unions, multiplicity, Internal leadership, Role of outsiders
UNIT-III Industrial relations in India - Code of Industrial Relations - Indian Code of Industrial Relations - Standing Orders.
Collective Bargaining Definition Structure - Scope - Pre-requisites for successful bargaining - Problems involved - Role of
Government in collective bargaining - Worker participation in management - Definition - Nature - Objectives - Functions -
Works Committee - Joint management - Councils Shop councils - Joint councils - Indian conditions in collective bargaining.
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 MBA 5 year syllabus w.e.f. july 2016

UNIT-IV Industrial unrest - Co-operation and conflict - implications of industrial unrest - Employees dissatisfaction -
Workers complaints and grievances - Disciplinary action - Domestic enquiry - Strikes - Lock - outs - Prevention of strikes and
lockouts - Settlement of dispute.
Recommended Books
Bare Acts
Kapoor N.D. Elements of Industrial Law, Sultan Chand, 1998.
Srivastava, Industrial Relations and Labour Laws, Vikas, 4th edition, 2000.

IMS 574(IB) - FOREIGN EXCHANGE MANAGEMENT

COURSE OUTLINE
Unit I Concept and significance of foreign Exchange, Functions of Foreign Exchange Department, Exchange Control:
objective and Methods of Exchange control, Exchange control in India. Foreign Exchange Market. International Financial
Market & Institution.
Unit II Exchange rate concept and determination, Mechanism of currency trading, Exchange rate forecasting, Purchasing
power parity, Fisher effect and Interest rate parity theory.
Unit III Exchange Arthmatics- Foreign Exchange Transactions, Exchange Quotations, Spot and Forward Rates, Bill Buying
and selling rate, Cross rates, Arbitrage and two point arbitrage calculation.
Unit IV Fixed and Option Forward Contracts. Execution of Forward contract, Cancellation of Forward Contract, Extension of
Forward contracts, Foreign Exchange Risk Exposure.
Books & Reference:
C. Jeevanandan- Exchange Management.
RBI- Foreign Exchange Manual.
NABHI- Foreign Exchange Manual.
Verghese, S.K. - Foreign Exchange and financing of foreign trade.

IMS 575(IB) - INTERNATIONAL ACCOUNTING

Objective: To acquaint the students with the accounting needs of companies having international business exposure for
meaningful measurement, reporting and interpretation of financial statements.
Course Contents
UNIT I International dimensions of accounting – conceptual development and comparative development patterns;
UNIT II Currency transactions; Managing international information systems; International perspective on inflation
accounting;
UNIT III Financial reporting and Disclosure; Analysing foreign financial statements; Financial management of multinational
entities;
UNIT IV Transfer pricing and international accounting – International standards and multinational corporations.
Recommended book(s)
Arpon, Jeffrey S & Radebaugh, Lee H. International Accounting and Multinational Enterprises. New York, John Wiley, 1985
Choi, Frederick D S and Mueller Gerhard G. International Accounting. Englewod Cliffs, New Jersey, Prentice Hall Inc., 1984
Evans, Thomas G. International Accounting & Reporting. London, MacMillan, 1985
Prodhan, Bimal. Multinational Accounting. London, Croom-Helm, 1986
Rathore, Shirin. International Accounting. Englewood Cliffs, New Jersey, Prentice Hall Inc., 1996

IMS 576(IB) - INTERNATIONAL BUSINESS LOGISTICS

Objective: To acquaint students with the issues related logistics involved in supply chain management of firm engaged in
international business.
Course Outline
UNIT I Supply Chain Management & Logistics Framework: Concepts, Issues in Supply Chain Management; Customer
Focus and Distribution Management; Concept, Objective and Scope; Transportation, Warehousing, Inventory Management;
Packing and Unitization; Control and Communication; Supply chain management
UNIT II International Air Transport System: International set up for Air Transport, Freight rates, India’s Export-Import
Trade by air, problems and prospects.
UNIT-III Ocean Transport: World Seaborne Trade and Shipping Industry – Characteristics and Structure; Liner Operation;
Tramp Operations, Value, Volume and direction of seaborne trade; Liner freighting practices : Principles, structure and
freighting practices; Chartering principles and practices : Types of chartering, contract of affreightment; Charter party
agreement; forms and clauses; Developments in ocean transport – unitization, containerization, intermodal and multimodal
transport, C.F.S. & I.C.D.
UNIT- IV Indian shipping: Growth, policy and problems; Port and Port Trust: their role and responsibility.; Cargo
Intermediaries: Ship agents, broker, freight forwarder, cargo booking ante stevedore and longshoremen, terminal operators.;
Carriage of Goods by Sea, Air and Combined transport – National law and International Conventions; Maritime frauds and
unethical practices: causes and precaution. Exposure to contemporary software’s used in this field
Recommended book(s):
Daniel Marks, Shipping Carterls,
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 MBA 5 year syllabus w.e.f. july 2016

J. Bes, Dictionary of Shipping and Chartering Terms,

M. S. Ram, Shipping.
H. B. Desai, Indian Shipping Perspectives, Anupama, Publications, Delhi.
J. D. Jansson and D. Shneerson, Liner Shipping Economics. Liner Shipping Economics.
J. F. Hagff, Physical Distribution.
J. Bes, Chartering Practices.
Limited Nations/ESCAP, Use of Maritime Transport.
UNCAT, Shipping Documents.
Journals (The Marine Times; Indian Shipping; Containerization International; & Indian Shipping and Transport, Bombay; Sea
Trade Week, New York; ICAO Journal, London; Road Transport, Calcutta).

IMS 577(IB) - CROSS CULTURAL MANAGEMENT

Objective: To develop skills for managing a firm comprising of organizational members from different cultural background.
Course Outline:
Unit I: International Management:
Trends, challenges and opportunities; Organizational design and structure of international corporations, Locus of decision
making; Headquarter and subsidiary relations in international firms.
UNIT II: INTERNATIONAL PERSPECTIVE ON ORGANIZATION BEHAVIOR & HRM
Motivating employees in international context, Perception and attitudes across cultures, leadership, communication, conflict
and negotiation across cultures, Selection, development, performance appraisal and compensation, Managing groups across
culture; International human resource strategy
UNIT – III: Indian Business Foreign Strategies, Operations Of Foreign Subsidiaries In India; Internationalization Of Indian
Business Firms And Their Operations Abroad, International Mergers And Acquisitions
Unit – IV: International Business Strategy: Creating Strategy For International Business; Management Of Production,
Services Technology And Operations; Marketing Financial, Legal And Political Dimensions; Ethics And Social Responsibility
Of Business
Recommended book(s):
Hodgetts, International Management, Tata McGraw Hill
McFarlin, Dean B., International Management : Trends, Challenges and Opportunities, International Thomson Publishing
Thakur, Manab; Burton, Gene E. and Srivastava, B.N., International Management: Concepts and Cases, Tata McGraw Hill
Taggart, James H. and McDermott, Michall L., The Essence of International Business, Prentice Hall of India
Nagandhi, Anant R., International Management, Prentice Hall of India

IMS 578(IB) - INTERNATIONAL MARKETING RESEARCH

Course Objective:
The objective of the paper is to acquaint the students with the tools and techniques of international marketing research so as to
develop a rational marketing strategy in the area of international trade.
COURSE OUTLINE
UNIT-I Introduction : Nature and scope of marketing research; marketing research in international context-importance,
complexities and issues; Organizational framework for international marketing research; International Marketing Information
System (IMIS)
UNITI-II Marketing Research Process: An overview; problem identification and definition; Preparing research proposal;
Exploratory, descriptive and experimental research designs; international secondary data sources; Primary data collection
methods and complexities of data collection in international marketing research; Online data sources and research.
UNIT-III Questionnaire preparation: Ethic and emic dilemma; Sample design- sampling methods and sample size
determination; Fieldwork and data collection; Sampling and non sampling errors.
Multi-country Data Analysis and Interpretation: Data editing and coding preliminary data analysis, Univariate and
multivariate data analysis techniques-Discriminate analysis, factor and conjoint analysis: (including application software).
Issues in multi-country data analysis-Data comparability and validity problems; Report preparation and presentation.
UNIT-IV Cross-cultural Consumer research: Attitude measurement and scaling techniques; Product research; Advertising
research; International market opportunity analysis; Ethical issues in international marketing research. Exposure to
contemporary software’s used in this field
REFERENCE
1. Aaker,David A, V.Kumar arki George S Day, Marketing Research, John Wiley and Son.
2. Douglas, S.P. and C. C. Samuel, International Marketing Research, Prentice Hall of India Private Ltd., New Delhi
3. Kumar, V. International Marketing Research, Prentice Hall.
4. Malhotra, Naresh K., International Marketing Research- An Applied Orientation, Pearson.
5. Sak Onkvisit and John Shaw : International Marketing-Analysis and Strategy : Taylor & Francis
6. Varshney & Bhattacharya : International Marketing Management , Sultan : Chand & Sons,
7. S.C. Jain : International Marketing Management, Kent: Publishing Company,.
8. Svend Hollensen : Global Marketing-A Decision Oriented Approach, Prentice Hall,
9. Warren J. Keegan : Global Marketing Management, Pearson Education India.
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 MBA 5 year syllabus w.e.f. july 2016

10. Czinkota, M.R. : International Marketing, Cengage Learning

11. Fayerweather, John : International Marketing, Prentice Hall Inc,.
12. Sarathy, R and V. Terpstra : International Marketing, Dryden Press,
13. Bhattacharya, B. : Export Marketing Strategies for Success, Global Business Press, New Delhi.

LU 504 - GERMAN LANGUAGE

Course objective: The aim of this course is to equip candidates with a sound understanding of German language.
Unit 1Verbs - All simple and compound tenses, imperative and reflexive verbs, impersonal, separable/inseparable verbs,
modal verbs, passive voice (all forms), infinitive construction, noun and pronoun.
Unit 2 Parts of speech- Adjectives, prepositions, conjunction and interjection, Name of days, seasons, months, colours,
garments, body parts, self-introduction, introducing friends, family and persons. Topical writing, essays, description of
persons, place, things, class, city, country, house, plan a weekend, excursion.
Unit 3Drafting a resume, interviews, letter writing, rejecting-accepting, Proposals, Invitation, dialogues, Comprehension – oral
and written comprehension, translation from German/ English & vice Versa, phonetics and pronunciation.
Unit 4Popular German recipes, food & beverages, german entertainments, hobbies, festivals, traditions, writers, poems, songs,
famous monuments, places, seasons, rivers, mountain, territories, neighboring countries and oceans.

LU 504 - SPANISH LANGUAGE

Course objective- The aim of this particular course is to provide to the students a basic idea of Spanish so that they develop a
comprehensive understanding of language and its usage.
Unit 1Verbs - All simple and compound tenses, imperative and reflexive verbs, impersonal, separable/inseparable verbs,
modal verbs, passive voice (all forms), infinitive construction, noun and pronoun.
Unit 2 Parts of speech- Adjectives, prepositions, conjunction and interjection, Name of days, seasons, months, colours,
garments, body parts, self-introduction, introducing friends, family and persons. Topical writing, essays, description of
persons, place, things, class, city, country, house, plan a weekend, excursion.
Unit 3Drafting a resume, interviews, letter writing, rejecting-accepting, Proposals, Invitation, dialogues, Comprehension – oral
and written comprehension, translation from Spanish/ English & vice Versa, phonetics and pronunciation.
Unit 4Popular spanish recipes, food & beverages, spanish entertainments, hobbies, festivals, traditions, writers, poems, songs,
famous monuments, places, seasons, rivers, mountain, territories, neighboring countries and oceans.

LU 504 - MANDARIN LANGUAGE

Course objective- The aim of this particular course is to provide to the students a basic idea of Mandarin so that they develop
a comprehensive understanding of language and its usage.
Unit 1 Verbs - All simple and compound tenses, imperative and reflexive verbs, impersonal, separable/inseparable verbs,
modal verbs, passive voice (all forms), infinitive construction, noun and pronoun.
Unit 2 Parts of speech- Adjectives, prepositions, conjunction and interjection, Name of days, seasons, months, colours,
garments, body parts, self-introduction, introducing friends, family and persons. Topical writing, essays, description of
persons, place, things, class, city, country, house, plan a weekend, excursion.
Unit 3 Drafting a resume, interviews, letter writing, rejecting-accepting, Proposals, Invitation, dialogues, Comprehension –
oral and written comprehension, translation from Mandarin/ English & vice Versa, phonetics and pronunciation.
Unit 4 Popular Chinese recipes, food & beverages, Chinese entertainments, hobbies, festivals, traditions, writers, poems,
songs, famous monuments, places, seasons, rivers, mountain, territories, neighboring countries and oceans.

SEMESTER – VIII

PAPER NO. SUBJECTS

IMS 581 Production & Operations Management
IMS 582 Business Policy & Strategic Alliances
IMS 583 International Business
Opt any one specialisation area from the followings
Marketing
IMS 584(M) Sales And Distribution Management
IMS 585(M) Global/ International Marketing
IMS 586(M) Industrial Marketing
IMS 587(M) Customer Relationship Management
IMS 588(M) Event Marketing And Management
Finance
IMS 584(F) Stock Market Operations And Management
IMS 585(F) Corporate Restructuring
IMS 586(F) Financial Derivatives
IMS 587(F) International Financial Management
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 MBA 5 year syllabus w.e.f. july 2016

IMS 588(F) Financial Risk Management

HR
IMS 584(HR) Hr Employment Laws-II
IMS 585(HR) Stress Management
IMS 586(HR) International Human Resource Management
IMS 587(HR) Interpersonal And Group Dynamics
IMS 588(HR) Negotiation And Counseling
IB
IMS 584(IB) Int. & Global Marketing
IMS 585(IB) Global HRM
IMS 586(IB) Global Outsourcing
IMS 587(IB) Mgt. Of Multi Nationals
IMS 588(IB) Int. Business Laws & Diplomacy
LU 508 Viva- Voce exam of Industrial Visit
Summer Training

IMS 581 - PRODUCTION & OPERATIONS MANAGEMENT

Objective: To familiarize the students with theories and techniques of Production, Operations and Logistics Management.
Course Outline
Unit INature and scope of production management, production analysis and planning, production functions, objective and
functions of production management, responsibilities of the production manager, types of manufacturing processes and plant
layout, plant location, assembly line balancing. Production Planning and Control (PPC).
Unit IIMaterials managements – its scope and importance. Purchasing function and procedure, store-keeping, material
planning function, Inventory control, relevant costs, economic lot size, reordering point, Inventory classification techniques.
Unit III Productivity – definition and concept, productivity measurement, productivity improvements, Product development
and design, stages of product development, techniques of product development (standardization, simplification and
specialization, automation).
Unit IVDevelopment of efficient work methods, work measurement – concept & techniques; material flow process chart,
manflow process chart, principles of motion economy, comparison of alternate work methods, maintenance of production
facilities, quality control and inspection, sampling inspection, control charts for attributes and variables charts.
Recommended book(s)
Production and Operations Management, by K. Ashwathappa, K Sridhar Bhat, Himalaya Pub
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
Operations Management, by Gaither & Fraizer, Thomson South Western.
Theory and Problems in Production and Operations Management by S.N. Chary

IMS 582 - BUSINESS POLICY AND STRATEGIC ALLIANCES

Objective
This course aims to provide an organization perspective and integrates functional areas. This helps in understanding how
organizational strategies are formulated and implemented in a changing global environment.
UNIT I: Business Policy as a Field of Study: Nature, importance, purpose and objectives of Business Policy.;
Strategic Management Process: Strategists and Their Role in Strategic Management.; Hierarchy of Strategic Internet: Vision,
Mission, Business Definition, Goals and Objectives
UNIT II: Environmental Appraisal: Environmental Scanning, Appraising the Environment; Organizational
Appraisal: Organisational Capability Factors, Considerations in Organisational Appraisal, Methods and Techniques used for
Organisational Appraisal, Structuring Organisational Appraisal.
UNIT III: Company level strategies: Grand, Stability, Expansion, Retrenchment & Combination Strategies &
Corporate Restructuring; Business Level strategy: Business-level, Generic Business & Tactics for Business Strategies.
UNIT IV: Strategic Analysis and Choice: Corporate-level (BCG Matrix & GE 9 cell Matrix) and business-
level (Life Cycle Analysis, Porter’s Five Forces of Industry Analysis). Concept of Strategic Decision Making. Subjective
Factors in Strategic Choice and Process of Strategic Choice. Routes to Competitive advantage
Recommended Books
Strategic Management by Thompson, Strickland, Gamble and Jain. McGraw Hill 2010, 16th edition.
Thomas L. Wheelen & J. David Hunger; Concepts in Strategic Management and Business Policy; Pearson Education
Strategic Management by Azhar Kazmi, Tata McGraw Hill

IMS 583 - INTERNATIONAL BUSINESS

Objective

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 MBA 5 year syllabus w.e.f. july 2016

This course will provide the students an opportunity to learn and understand how business is conducted in the international
arena. The syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global
workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, Changing Environment of
International Business, Globalization of Markets, Trends in Globalization, Effects and Benefits of Globalization. Country risk
analysis, Asian culture-japan, Korea & Taiwan.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory,
Opportunity Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem,
International Product life Cycles. Investment Theories – Theory of Capital Movements, Market Imperfections theory;
Internationalisation Theory; Location Specific Advantage Theory; Eclectic Theory; other theories, Instruments of Trade
Policy- Tariffs, Subsidies, Import Quotas, Voluntary Export Restraints, Administrative Policy, Anti-dumping Policy.
Unit III - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of
Exchange Rate Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity, Mint Parity,
Interest rates, other Factors Affecting Exchange Rates, Brief History of Indian Rupees Exchange Rates, Currency hedging.
Unit IV - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF-GDR & SDR, Role of IMF,
IBRD, Features of IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic
Integration: Introduction, Levels of Economic Integration, Regional Economic Integration in Europe, Regional Economic
Integration in U.S.A., ASEAN, SAARC, Integration for Business.
SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.)
2) Jaiswal- International Business (Himalya Publication)
3 ) Albaum Duerr - International Marketing and Export management (Pearson, 7th Ed.)
4) Hill C.W. - International Business (TMH, 5th Ed.)
5) Daniels - International Business (Pearson, 1st Ed.)
6) Kumar R and Goel, International Business, (UDH Publications, edition 2013)
7) Cherunilam F - International Trade and Export Management (Himalaya, 2007)
8) Varshney R.L, Bhattacharya B - International Marketing Management (Sultan Chand & Sons, 9th Ed.)

IMS 584(M) - SALES AND DISTRIBUTION MANAGEMENT

Objective- To provide in depth understanding for organisation of effective sales force and distribution systems to reach the
target customers. Course Outline
Unit – I Nature and scope of Sales Management, Selling and Formulating Personal Selling Objectives, Recruiting and
Selecting Sales Personnel, Developing and Conducting Sales Training Programmes, Diversity of selling situation/process,
Monitoring and performance evaluation.
Unit – II Designing and administering compensation plans, supervision of salesmen, motivating sales personnel, sales
meetings and Sales Contests, Designing Territories and Allocating Sales Efforts
Unit – III Objectives and Quotas for Sales Personnel, Developing and managing Sales evaluation programme, Sales cost and
cost analysis, An Overview of Marketing Channels, their structure, Functions and Relationships, Channel Intermediaries-
Wholesaling and Retailing
Unit – IV Logistics of distribution, channel planning, Organizational Patterns in Marketing channels, Managing marketing
channels, Marketing channel policies and legal issues, Information system and Channel Management, Assessing performance
of marketing channels, International Marketing Channels
Recommended Book(S) Anderson, R. Professional Sales Management, Englewood Cliffs, New Jersey, Prentice Hall Inc.
Buskirk, R. H. and Stanton, W.J. Management of Sales Force, Homewood Illinois, Richard D. Irwin, Dalrymple, DJ. Sales
Management: Concepts and Cases, New Yourk, John Wiley

IMS 585(M) - GLOBAL/ INTERNATIONAL MARKETING

Objective: The course is focused towards imparting requisite awareness amongst the marketing students for conducting and
managing international marketing activites, thereby handling challenges in this competitive global world.
Unit 1.Importance and Challenge of International Marketing-Definition of International Marketing: Domestic Marketing Vs.
International Marketing; Categories of International marketing Involvements; International Marketing Task; Nature of
International Marketing Management; Analysis of International Marketing Environment and Identifying Foreign Markets -
Political Considerations and Governmental Influences; Cultural and Social Dynamics; Economic Development and
Geographical Conditions; Competitive Conditions; Legal and Financial Influences.
Unit 2 International Marketing Intelligence and Research - Analysis of World Market; Market analysis; Purposes and
Methods; Marketing Intelligence; International Marketing Research. Planning Entry and Operations Strategies-Export;
Franchise, Joint Ventures; Direct Investment; Multinational Operations.
Unit 3. International Product Policies - Strategic Considerations in Making Multinational Product Decisions; Alternative
Strategies in Multi-national Product Planning; Methodology in Making Multinational product Decisions. International Pricing
Decisions-Price Escalation; International Transfer Pricing; Pricing Strategy; Factors influencing the Establishment of
International Prices; Export Pricing; Differential Pricing.

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 MBA 5 year syllabus w.e.f. july 2016

Unit 4 International Distribution System and Logistics-International Marketing Channel Decisions; Importance and Scope of
Channel Decisions; Channels between Nations; International Physical Distribution Decisions; Nature of Physical Distribution;
The Systems Concept; Trade Terms; Structure of International Physical Distribution. International Marketing
Communication-Communication with Foreign Buyers; Planning and Preparing International Promotional Programmes; Media
Structure; Planning Media Strategy; Cooperative Advertising. Emerging Issues and Developments in International Marketing
Suggestive readings:.
International Marketing by Cateora
Global Marketing Management by Warren Keegan
Global Marketing Strategies by Jeannet
International Marketing Management by Subhash Jain
International Business Environment-Francis Cherunilam;
Global Marketing-Foreign Entry,Local Marketing and Global Management- Johny K.Johanson;
Varshney & Bhattacharya : International Marketing Management, Sultan Chand & Sons ;
S.C. Jain : International Marketing Management, Boston : Kent Publishing ;
S. Hollensen, A. Thornhill, P. Lewis : Global Marketing-A Decision Oriented Approach, Pearson Edu. Limited

IMS 586(M) - INDUSTRIAL MARKETING

Objective: To developing an understanding of issues involved in marketing of industrial products .
Course Outline
Unit – I The environment of Industrial Marketing, Industrial Marketing Perspective. Dimensions of Organizational Buying,
Organizational Buying Behaviour, Access marketing opportunities, Industrial Marketing Planning.
Unit – II Managing the Industrial Product Line, Industrial Marketing Channels : Channel Participation, Industrial Marketing
Channels : Design and Management, Industrial Marketing Channels : Logistical Interface, Pricing Strategy.
Unit – III Advertising and Sales Promotions, Managing the industrial advertising effort, supplementary promotion tools,
personal selling, models for industrial sales force management.
Unit – IV Industrial Marketing Research. Evaluation of Industrial Marketing Strategy, Norms and Standards, Control and
Monitoring of Industrial Marketing process.
Recommended book(s) :
Alexander Cross and Hill, Industrial Marketing.
Webster, F.E., Industrial Marketing Strategy.
Hass W., Industrial Marketing Management.
Cox, E., Industrial Marketing Research.
Meyers, Industrial Relations in India.
Reider and Reider, Industrial Marketing.

IMS 587(M) - CUSTOMER RELATIONSHIP MANAGEMENT

Objective: The syllabus id designed to develop the knack of attracting, retaining and growing the customers and their loyalty ;
while understanding the concepts and practices of CRM.
UNIT -I CRM Fundamentals- Theories, Evolution , Stages of relationship, Issues , Purpose of relationship marketing;
Approach towards marketing: A paradigm shift, Historical Perspectives, CRM Definitions, Emergence of CRM practice:,
CRM cycle, Stakeholders in CRM, Significance of CRM, Types of CRM, Success Factors in CRM, CRM Comprehension,
CRM Implementation
UNIT -II Customer Satisfaction: Meaning, Definition, Significance of Customer Satisfaction, Components of Customer
Satisfaction, Customer Satisfaction Models, Rationale of Customer Satisfaction, Measuring Customer Satisfaction, Customer
satisfaction and marketing program evaluation, Customer Satisfaction Practices, Cases of Customer Satisfaction
UNIT -III Service Quality: Concept of Quality, Meaning and Definition of Service Quality, Factors influencing customer
expectation and perception, Types of Service Quality, Service Quality Dimensions, Service Quality Gaps, Measuring Service
Quality, Service Quality measurement Scales Customer Relationship Management: Technology Dimensions - E- CRM in
Business, CRM: A changing Perspective, Features of e-CRM, Advantages of e-CRM, Technologies of e-CRM, Voice Portals,
Web Phones, Virtual Customer Representative, Customer Relationship Portals,
UNIT IV Functional Components of CRM, Database Management: Database Construction, Data Warehousing, architecture,
Data Mining. Characteristics, Data Mining tools and techniques, Meaning, Significance, Advantages, Call Center, Multimedia
Contact Center, Important CRM Softwares. CRM Emerging Perspectives: Employee-Organisation Relationship, Employee-
Customer Linkage, Factors effecting employee’s customer oriented behavior, Essentials of building employee relationship,
Employee customer orientation, Service Failure, Service Recovery Management, Service Recovery Paradox, Customer Life
time value, customer profitability, customer recall management, customer experience management, Rural CRM, , customer
relationship management practices in retail industry, hospitality industry, banking industry, telecom industry, aviation industry
Suggestive reading- . Simon Knox, Adrian Payne, Stan Maklan, Customer Relationship Management Routledge Inc.
Alok Kumar Rai, Customer Relationship Management: Concepts and Cases (Second Edition)-PHI Learning.
Kristin Anderson, Carol Kerr, Customer relationship management, McGraw-Hill Professional.
Federico Rajola, Customer Relationship Management: Organizational & Technological Perspectives, Springer.
H Peeru Mohammed & A Sagadevan, Customer Relationship Management, A Step by Step Approach, Vikas Publishing.
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 MBA 5 year syllabus w.e.f. july 2016

Sheth J N, Parvatiyar A. and Shainesh G-,Customer relationship management: , Emerging Concepts, Tools, & Applications,
Tata McGraw-Hill Education

IMS 588(M) - EVENT MARKETING AND MANAGEMENT

Objective: The objective of the paper is to equip the students with the requisite level of event management and marketing
ability to handle such activities at a broad and small case
UNIT 1 Definition, Scope of Event Management, Introduction to Conventions, Exhibitions, Meetings --- definition &
components, Nature and demand of Conference market. Growth and development of event industry, Economic and social
significance.
UNIT 2 Typology of planned events, Varieties & importance of events ,Characterisitics and Key elements, Key steps to
successful events and complexities of events Checklist for different events, planning schedule & actions agenda
UNIT 3 Conference program -designing, timing, supervision, presentation, Catering and hospitality, Transportation,
teleconferencing, recording & publishing. Budegeting, Sponsorship , sponsors , organizers, customers & guests. Event
planning- Aim of event, Develop a mission, Establish Objectives Preparing event proposal, Use of planning tools, Key
characteristics, Pre-event responsibilities, legal issues, negotiations ,Safety and Security in Events
UNIT 4 Event Management and Marketing strategies, Events and Tourism, Business tourist, Tourism & Culture, Incentive
tours Risk Management, Safety and Global Issues in Event Management. Case Studies and Presentations
Recommended Book(S)
Event Management in leisure & tourism, David Watt
Conferences, Tomy Rogers
Event marketing and management, Sanjaya Singh, Vikas Publication

IMS 584(F) - STOCK MARKET OPERATIONS & MANAGEMENT

Objective: To acquaint the students from current secondary market trading and investment environment with investment
strategies.
Course Outline
Unit-I: Primary market- introduction, linkage of primary and secondary market, Emergence and growth of Secondary Market
in India, Role of Secondary Market in Economic development, Secondary Market instruments, Market participants-
depositories, Brokers, Stock exchanges, commodity exchanges & market indices
Unit-II: Financial Derivatives-trading, valuation and growth of derivative trading in India, SEBI, Role of regulatory agency in
Secondary Market, security laws.
Unit-III: Trade settlement system, source of information & data collection, sector wise market analysis, Fundamental &
Technical analysis, Strategic investment decision.
Unit-IV: Linkage with foreign stock markets, DOW JONES, HANGSENG & other prominent indices, FII & current trends.
Exposure to contemporary software’s used in this field
Recommended Book (S)
Frank J. Fabozzi: Secondary Market Operation & Management.

IMS 585(F) - CORPORATE RESTRUCTURIG

Objective: To provide an in-depth understanding of all aspects and intricacies of law affecting and arising out of corporate
restructuring.
Course Outline
Unit I Introduction: Meaning of corporate restructuring, need, scope and modes of restructuring, global scenario, national
scenario.
Mergers and Amalgamations: Concept, need and reasons, legal aspects, procedural aspects relating to commencing of
meetings and presentation of petition including documentation, economic aspects including effect on the interest of small
investors; accounting aspects, financial aspects including valuation of shares, taxation aspects, stamp duty and allied matters,
filing of various forms.
Unit II Takeovers: Meaning and concept, types of takeovers, legal aspects - SEBI takeover regulations, procedural aspects,
economic aspects, financial aspects, accounting aspects, taxation aspects, stamp duty and allied matters, payment of
consideration, bail out takeovers, takeover of sick units.
Revival and Restructuring of Sick Companies: The problem of sick industries and their revival with special reference to the
law relating to sick industrial companies.
Unit III Funding of Mergers and Takeovers: Financial alternatives, merits and demerits, funding through various types of
financial instruments including preference shares, non-voting shares, buy-back of shares, hybrids, options and securities with
differential rights, employer stock options and securities with differential rights, takeover finance, ECBs, funding through
financial institutions and banks, rehabilitation finance, management buyouts.
Valuation of Shares and Business: Introduction, need and purpose; factors influencing valuation; methods of valuation.
Unit IV Corporate Demergers/Splits and Divisions: Difference between demerger and reconstruction; modes of demerger –
by agreement, under scheme of arrangement, by voluntary winding up; tax aspects, tax reliefs, Indian scenario, reverse
mergers.

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Post Merger Re-organisation: Accomplishment of objectives - criteria of success, profitability, gains to shareholders; post
merger valuation; measuring post merger efficiency; factors in post merger reorganisation.
Financial Restructuring: Buy-back of shares – concept and necessity; SEBI guidelines; Government’s guidelines, procedure
and practice for buy-back of shares.
Alliances: Integrating alliances into corporate strategy; preparing for alliance, cross cultural alliances; implementing and
managing the alliances. Legal Documentation.
Recommended book(s)
Value Creation From Mergers And Acquisitions, by Sudi Sudarsanan – Pearson Education
Valuation for mergers Buyouts & Restructuring, by Arzak – Wiley India (P) Ltd.
Merger Acquisitions & Corporate Restructuring, by C.K. Murthy & S.R. Vishwanath – Sage Pub.
Takeovers, Restructuring & Corporate Governance, by Weston, Mitchel & Mulherin – Pearson Edu.
Corporate Growth through Mergers & Acquisitions, by Shiv Ramu – Response Books

IMS 586(F) - FINANCIAL DERIVATIVES

Objective: To provide understanding of various derivatives instruments and their respective markets.
Course outline:
UNIT I : INTRODUCTION
Meaning and definition of derivatives, characteristics of derivatives, forward contracts, meaning and problems in forward
contracting future contract, mechanism and participants in future market.
UNIT II : OPTION TRADING
Meaning, definition and features of options contract, distinction between futures and options, important terms, advantages and
disadvantages of options. Factor affecting the pricing of options, call and put options, trading strategies involving options.
UNIT III : OTHER DERIVATIVES
Credit derivatives, SWAPS, uses of derivatives, types of margins, risk associated with derivatives, risk management through
derivatives, Black and Scholes option pricing model- assumptions of the model and valuation of put options with the model
UNIT IV : STOCK INDEX FUTURES
Features of stock Index Futures and its uses, reasons for its popularity, Derivatives Market in India, Criteria for derivatives
Trading, types of traders
RECOMMENDED BOOK(S)

IMS 587(F) - INTERNATIONAL FINANCIAL MANAGEMENT

Objective: To give insights relating to financial management applications in the realm of international business with special
reference to international financial markets systems & operations of MNCs
Course Outline
Unit I : International Financial Environment
The rise of Multinational Corporation, International Financial System. The Foreign exchange market, the determination of
exchange rates. The international monetary system & international economic linkages.
Unit II : Foreign Trade Financing & Foreign Exchange Risk Management
Payment terms in international trade ,Balance of payment & categories, the international flow of goods services & capital,
Financing technique in international trade ,Export Financing & Credit insurance , Counter trade , Foreign exchange risk
Management with special reference to Financial Management .
Unit III : International Financial Market & International Financing
Financing Foreign Operations, International financial markets, the Euro Markets, the Development Banks e.g IMF, World
Bank & Asian development bank . Short term Financing-objectives, Options & strategy, Special financing vehicles -
International leasing, Interest rate & Currency swaps . LDC - Debt equity swaps the GDRs Foreign Direct Investment .
International Currency Asset Management - International Cash , Accounts Receivable & Inventory Management , Inter
Company fund flow mechanism .
Unit IV : Foreign Investment Analysis
Corporate Strategy and FDI , Dessigning a global expansion strategy , Capital budgeting for the Multinational Corporation -
Issues in foreign investment analysis , foreign project appraisal, political risk analysis & its Management . Cost of capital for
foreign Investments . Exposure to contemporary software’s used in this field
RECOMMENDED BOOK(S)
Varn Horn, Financial Management & Policy, PHI)
Wod d Bryne J, International Business Finance, Mc Millan
Rita m Rudrigues, International Financial Management, PHI
Zeneoff D & Zwick J, International Financial Management, PHI
Shapiro A.C., International Financial Management, PHI

IMS 588(F) - FINANCIAL RISK MANAGEMENT

Objective: The course offers an introduction into the evolving and expanding practice of financial risk management. Risk
management is a complex process of identifying, measuring, and controlling risk exposure. The course addresses how to
control for market and credit risks. Liquidity, operational, and legal risks are discussed.
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Unit- 1Introduction to Derivatives, Options, Fixed Income Securities, Fixed Income Derivatives, Equity, Currency, and
Commodity Markets
Unit-2Introduction to Financial Risk Management, Market Risk Management: Measurement: VaR and Monte Carlo
Simulation, Sources of Market Risk, Hedging Linear Risk and Nonlinear Risk, Modeling Risk Factors VaR Methods,
Volatility and Correlation Models
Unit-3Credit Risk Management: Introduction to Credit Risk, Measuring Credit Risk, Credit Exposure and Managing Credit
Risk, Credit Derivatives
Unit-4Operational Risk Management: Operational Risk and Risk Capital
Suggested Readings:
Philippe Jorion (2008), Financial Risk Manager Handbook, Fifth Edition, GARP, Wiley Finance (hereafter, PJ).
John Hull (2008),Options, Futures and Other Derivatives, 7th Edition, Prentice Hall (hereafter, JH).

IMS 584(HR) - HR EMPLOYMENT LAWS-II

Objective
To give an idea of the various Acts which strengthen and help enforcement of proper practices.
UNIT I The Payment of Bonus Act, 1965: Computation of Gross Profit and Available Surplus Disqualification for Bonus;
Payment of Minimum / Maximum Bonus; Set-on and Set-off of Allocable Surplus; Reference of Disputes under the Act;
Penalty Special Provision with respect to Payment of Bonus Linked with Production or Productivity
UNIT II Employees Provident Funds (and Misc. Provisions) Act, 1952: Exempted Establishments; Employee Family
Pension Scheme; Employees’ Deposit Linked Insurance Scheme; Mode of Recovery of Money due from Employers;
Protection against Attachment; Priority of Payment of Contribution over other Debts; Employer not to Reduce Wages etc.;
Liability in Case of Transfer of Establishment.
UNIT III Employees’ State Insurance Act, 1948: Contributions; Administrative arrangements; Benefits - Sickness Benefit,
Maternity Benefit, Disablement Benefit, Dependants Benefit, Medical Benefit, Funeral Benefit, Prescribed Specification for
Entitlement; Administration of Disablement Benefit, Provision of Medical Treatment by State Government, Penalties
UNIT IV Payment of Gratuity Act, 1972: Objective of the Act; Payment of Gratuity - Compulsory Insurance of Employer’s
Liability for Gratuity, Recovery of Gratuity; Cognizance of Offence; Protection of Gratuity against Attachment
Recommended Books
Bare Acts

IMS 585(HR) - STRESS MANAGEMENT

Objective
To equip the student in understanding the triggers of stress and in better managing stress.
UNIT I Concept of Stress: Origin - a) Basic concepts of the theory of H. Selye (Stressors; Basic Stress-reactions; Distress);
b)Principles of Adaptation: From Darwin up to modern military psychology (Degeneration, Idioadaptation, Aromorphosis;
Hierarchy of needs and orgiastic principle; Diagnostics of adaptation in a group; Adaptation to extreme activity conditions)
UNIT II Individual and popular concepts of stress, Exercises on definition of actual models of stress and its reduction, Stress
and psychological disorders (Sleep disorders; Eating disorders; Emotional disorders)
Practical skills of stress management: SM in positive psychotherapy (Comprehension vs. Estimation; National features of
dealing with stress);
UNIT III Stress management in NLP (Words- and formulas- parasites; their genetics and morphology; Stress-patterns:
discovering; breaking; transformation; Reframing of habitual stress-reactions; Question of psychological ecology)
UNIT IV Extreme approaches to SM: military techniques of self-control a) Regulation of sleeping regime b) Muscular tension
reduction c) Emotional tension reduction
Recommended Books
1. Ann Edworthy, Managing Stress, Open University Press, Buckingham, Phildephia.
2. K.Hari Gopal, Organizational Stress, University Press.
3. Dr.Rakesh Chopra Santosh Sharma, The stress Cyclone Suffer or Emerge out: The choice of yours, Institute of corporate
Management, Excel Books.

IMS 586(HR) - INTERNATIONAL HUMAN RESOURCE MANAGEMENT

Objective
Globalization, growing presence of multinationals with expatriate managers, cross border mergers and acquisitions and
increasing diversity of workforce demands human resource to be more sensitive to cross-cultural issues and understanding of
international approaches to dealing with people in organisations. The course seeks to look at HRM in a broader, comparative
and international perspective to deal with complex issues and manifold risks.
UNIT I Introduction to IHRM
Definition, reasons for going global, Approaches to IHRM, Difference between IHRM and Domestic HRM, Reasons for
emergence of IHRM.
Recruitment, Selection and staffing in International context
International Managers- parent country nationals, third country nationals, host country nationals, advantages and
disadvantages of different selection methods, different approaches to multinational staffing decisions, recruitment methods
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using head-hunters, cross-national advertising, e-recruitment; Selection criteria and techniques, use of selection tests,
interviews for international selection, international staffing issues.
UNIT II Performance Management: A conceptual background, Constraints in goal attainment, performance management
cycle, models, performance and appraisal in IHRM appraisal of expatriate, third and host country employees, issues and
challenges in international performance management, country specific performance management practices.
UNIT III Training and development in International context: Context Backdrop of international training, Current scenario
in international training and development, training & development of international staff, types of expatriate training, HCN
training, Career Development, repatriate training, developing international staff and multinational teams, knowledge transfer
in multinational companies.
Re-entry issues:
UNIT IV International Compensation: Forms of compensation and factors that influence compensation policy, key
components of international compensation, Approaches to international compensation, compensation practices across the
countries, social security systems across the countries, global compensation: emerging issues.
International Labour Relations: Key issues, response of labour unions to MNCs
HRM practices in different countries- Japan, USA, UK, Turkey, Middle East, India and China.
Recommended Books
International Human Resource Management: Managing People in a Multinational Context by Peter J. Dowling, Marion
Festing, Allen D. Engle; Cengage Learning
International Human Resource Management by R V Badi and S G Hundekar; Vrinda Publications

IMS 587(HR) - INTERPERSONAL AND GROUP DYNAMICS

Objective
To give the student an understanding of group functioning and tools for ensuring an effective and efficient team performance.
UNIT-I Group Dynamics - Understanding Groups, Phases of Group Development - Group Cohesion and Alienation -
Conformity and Obedience. Group and its formation - Formal and Informal Groups - Functions Fulfilled by Group Variables
Affecting the Integration in Groups of organizations Groups and Personal Needs.
UNIT-II Training for Effective Group Membership. High performing teams, team work culture, Engaging employees,
Employees' Engagement Calendar, Process of Decision Making in Groups - Problems and Approaches for ‘Consensus’
formation - Effective Meetings.
UNIT-III Personality- Concept, Theoretical perspective- Trait & Type Approach (Brief); Self Concept, Meaning & Nature,
Self Growth Movement, Type A, B, C, Personality, Healthy Personality (All port’s Mature), Jungs Personality Indicators.
Theory and Model of Interpersonal Behaviour of C. Willian Shutz - FIRO - B. Test - Its Application - Achieving Group
Compatibility - Problems in reaching Compatibility.
UNIT-IV Use of Groups in Organisations vs Industrial Performance - Inter group Problems in Organisations - Inter Group
Competition - Reducing Competition through Training - Conflict - Management of Conflict - Preventing Interpersonal
Conflict and inter group Conflict. Achieving Group - Team work development. Diversity programmes at MNCs, Challenges in
virtual teams
Recommended Books
Understanding Group Dynamics by Donelson R Forsyth, Cengage Learning India
Interpersonal Underworld - G. William Shutz

IMS 588(HR) - NEGOTIATION AND COUNSELING

Objective
To promote understanding of the concept and theories of negotiation, negotiation prerequisites and to generate an
understanding of counseling process.
UNIT I Negotiation: Nature, Characteristics, Strategy and Tactics of Distributive Bargaining, Strategy and Tactics of
Integrative Negotiation; Strategy and Planning for Negotiation. International and Cross Cultural Negotiation: Context and
Concept, Influence of Culture on Negotiation
UNIT II Negotiation Sub processes: Perception, Cognition and Emotion Communication: What is communicated during
negotiation and how people communicate in Negotiation. Developing Negotiation package, seating arrangements during
negotiation. Best Practices in Negotiation – Fundamental Structure of negotiation and BATNA.
UNIT III Managerial Counselling: Process, Steps in Counselling, Goals, Expectations Counselling Skills, Communication
Skills Verbal & Non-Verbal Communication, Managerial Counselling/Counselling for Managers, Counselling: Concept,
Nature & Type, Related Concepts :Helping, Consultation, Advice, Psychotherapy, Counselling Process: Steps in Managerial
Counselling (8 Step model), Counselling Environment, Expectations and Goals, Approaches to Counselling (Directive,
Behaviouristic, Humanistic, and Existential)
UNIT IV Counselling Skills: Verbal Communication Skills and Non Verbal, Listening, Questioning, Empathy, Relationship,
Silence as Therapeutic Tool, Crisis Intervention, Process and Steps, Counseling in Industrial Setting. Group Therapy and Brief
Counselling
Recommended Books
Counselling and Negotiation Skills for Managers by Premvir Kapoor; Biztantra

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IMS 584(IB) - INTERNATIONAL & GLOBAL MARKETING

Objective: The paper aims at making the student understand the concept and techniques of international marketing and train
them to develop and implement plans and marketing strategies for entering into international markets and managing overseas
operations.
UNIT- I Introduction: Nature, importance and scope of international marketing International market orientation and
involvement, International marketing management process – an overview.
International Marketing Environment : Influence of physical, economic socio - cultural, political and legal environments on
international marketing operations; Scanning and monitoring global marketing environment; International marketing
information system.
UNIT- II International Market Segmentation and Posit ioning; Screening and selection of markets; International market
entry strategies -Exporting licensing contract manufacturing, joint venture, setting -up of wholly owned subsidiaries aboard.
International Product Planning: Major Product decisions-Product features and quality, Product design, labeling, packaging,
branding and product support services; Product standardization vs. adaptation; Managing product line; International trade
product life cycle; New product development.
UNIT-III Pricing for International Markets : Factors affecting international price determination; International pricing
process and policies; Delivery terms and currency for export price quotations; Transfer pricing.
International Distribution Decisions : Distribution channel strategy-International distribution channels, their roles and
functions; Selection and management of overseas agents; International distribution logistics inventory management
transportation, warehousing and insurance.
UNIT-IV
International Promotion Strategies : Communications across countries-complexities and issues; International promotion
tools and planning – Advertising, personal selling, publicity and sales promotion; Developing international promotion
campaign; Standardistion vs. adaptation issue; Planning for direct mail, sales li terature, trade fairs and exhibitions.
International Marketing Planning, Organising and Control: Emerging trends in international marketing; International
Marketing through Internet; Ecological concerns and international marketing ethics.
Suggested Readings:
1. Bhattacharya, B., Export Marketing Strategies for Success, Global Business Press, New Delhi, 1991.
2. Cateora, Phillip R. and John L. Grahm, International Marketing, 10 th ed., Irwin McGraw Hill, Boston, 1999.
3. Jain, Subash C., Internatiional Marketing Mana gement, 6th ed., South Western College Publishing – International
Thompson Publishing Company. Cincinnati, 2004.
4. Fair-weather, John International Marketing, Prentice Hall of India Private Ltd., New Delhi.

IMS 585(IB) - GLOBAL HRM

Course Objective:
The present course aims at familiarizing the participants with various aspects of HRM on international level. It aims
atproviding a rich fund of contemporary knowledge , time tested principles, basic concepts, emerging ideas, evolvingtheories,
latest technique , ever changing procedures & practices in the field of HRM in a comprehensive way .
UNIT-I Introduction to IHRM-Definition, reasons for going global, Approaches to IHRM, Difference between IHRM and
Domestic HRM, Reasons for emergence of IHRM, Models of IHRM-Matching model, Harvard Model, Contextual Model, 5P
Model European Model, Models of SHRM in Multinational Companies, Internationalization of HRM: Socio-cultural context,
Organizational dynamics and IHRM: Role of culture in International HRM, Culture and employee management issues,
Organizational Processes in IHRM, Linking HR to International expansion strategies, The Challenges of International Human
Resource Management
Strategies for International Growth-Exploiting global integration-The logic of global integration, differentiation, Mastering
expatriation, beyond the traditional expatriate model, the limits of global integration Becoming locally responsive: The roots
of responsiveness, understanding diversity, responding to diversity, the challenges of localization Managing alliances and joint
ventures- meaning, need, different kinds of alliances, planning and negotiating alliances, implementing alliances, supporting
alliance learning, the evolving role of alliances
UNIT –II Recruitment, Selection And Staffing In International Context-International Managers- parent country nationals,
third country nationals, host country nationals, advantages and disadvantages of different selection methods, different
approaches to multinational staffing decisions, recruitment methods using head-hunters, cross-national advertising, e-
recruitment; Selection criteria and techniques, use of selection tests, interviews for international selection, international
staffing issues.
UNIT-III Performance Management-A conceptual background, Constraints in goal attainment, performance management
cycle, models, performance and appraisal in IHRM appraisal of expatriate, third and host country employees, issues and
challenges in international performance management, country specific performance management practices.
Training And Development In International Context-Context Backdrop of international training, Current scenario in
international training and development, training & development of international staff, types of expatriate training, HCN
training, Career Development, repatriate training, developing international staff and multinational teams, knowledge transfer
in multinational companies.

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UNIT-IV International Compensation-Forms of compensation and factors that influence compensation policy, key
components of international compensation, Approaches to international compensation, compensation practices across the
countries, social security systems across the countries, global compensation: emerging issues.
International Labour Relations- Key issues, response of labour unions to MNCs
HRM Practices in Different Countries- Japan, USA, UK, Middle East, India and China.
REFERENCE
1. The Global Challenge : Framework for International Human Resource Management, Evans, Pucik, Barsoux, Tata McGraw-
Hill Irwin.
2. International Human Resource Management: Peter J Dowling, Denice E Welch, Cengage Learning
3. International Human Resorce Management : K Aswathappa, Sadhna Das, Mc Graw Hill Companies
4. International Human Resource Management: Tony Edwards, Chris Rees, Pearson Education
5. International Human Resource Management: Monir H Tayeb – Oxford University Press.
6. International Human resource Management :PL Rao, Excel Books

IMS 586(IB) - GLOBAL OUTSOURCING

Objective: To provide an understanding of the mechanism and management of global outsourcing.
Course Outline
Unit-I International Tendering: Meaning and nature; Bidding for international contracts – methods and strategies.
International Sourcing: Importance and strategy alternatives; sourcing decisions and process; Value chain analysis.
UNIT-II Commodity Trading: Concept and salient features; Major internationally traded commodities and trends in their
production and trade.
UNIT-III International Commodity Agreements – Working of important commodity exchanges; Commodity futures
UNIT-IV Management structure and shareholding patterns of trading companies; Cartels and their role; Role of
speculatory/fly by night operators; Case studies of Japanese, U.S., Korean trading experiences. Exposure to contemporary
software’s used in this field
Recommended Book(S)
Philips, Louis, ed., Commodity, Futures and Financial Markets, Kluwer Academic Publishers

IMS 587(IB) - MANAGEMENT OF MULTI-NATIONAL

Objective: To provide understanding of issues in managing a Multinational company.
Course Outline
Unit I International Management: Trends, challenges and opportunities; Different schools of thought of international
management. Growth and Development of MNCs: Role and Significance of MNCs – Pattern of Growth – Country of Origin –
Different Management Styles – Strategic Issues involved.
Unit II Comparative Management : Importance and scope; Methods of comparative management ; management styles and
practices in US, Japan, China, Korea, India; Organizational design and structure of international corporations; Locus of
decision making; Headquarter and subsidiary relations in international firms.
Unit III International Business Strategy: Creating strategy for international business; Management of production, Services
technology and operations; Marketing financial, legal and political dimensions; Ethics and social responsibility of business.
Strategic Alliances: Acquisitions and mergers; Management of joint ventures and other international strategic alliances.
Unit IV Indian Perspectives and Policy: Internationalization of Indian business firms and their operations abroad;
International Mergers and Acquisitions. Changing government policy on entry of FIs and FIIs
RECOMMENDED BOOK(S)
Management of Multinational Corporation by MS Khan - Himalaya Publications

IMS 588(IB) - INTERNATIONAL BUSINESS LAW & DIPLOMACY

Objective: To acquaint the students with the legal dimensions of international business and enable them to formulate
strategies compatible with laws and treaties governing international business operations.
Course Outline
Unit-I: Legal Framework of International Business:
Nature and Complexities; Code and Common Laws and their implications to business; Legal Provisions; Payment Terms;
International Sales Agreements, Rights and Duties of Agents and Distributors; Contract of Enforcement and Dispute
Settlement, International Commercial Arbitration
Unit II: Regulatory Framework of WTO:
Basic Principles and Charter of GATT/WTO; GATT/WTO Provisions Relating to Preferential Treatment of Developing
Countries, Regional Groupings, Subsidies, Technical Standards, Antidumping Duties, and other NTBs, Custom Valuation,
Dispute Settlement; Implications of WTO to Important Sectors – GATS; TRIP; TRIMs.
Unit –III: Regulations and Treaties
Regulations and Treaties Relating to Licensing, Franchising, Joint Ventures, Patents & Trade Marks, Technology Transfer,
Telecommunications, Taxation Treaties. Regulatory Framework Relating to Electronic Commerce
Unit IV: Indian Laws and Regulations

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Indian Laws and Regulations Governing International Business Transactions – FERA/FEMA, Taxation of Foreign Income,
Foreign Investments, Setting up Offices and Branches Abroad, Restrictions on Trade in Endangered Species and Other
Commodities.
RECOMMENDED BOOK(S)
1. Robert W. Emerson : Business Law
2. Roger Le Roy Miller, Gaylord A. Jentz: Fundamentals of Business Law, South Western Pub
3. Jeffery F. Beatty, Susan S. Samuelson: Introduction of Business Law, South- Western College
4. John E. Adamson, Amanda Morrison: Law For Business And Personal Use, Cengage Learning,
5. Alix Adams : Law For Business Students, Pearson Education, Limited

SEMESTER – IX
PAPER NO. SUBJECTS
IMS 591 Corporate Evolution & Strategic MANAGEMENT
IMS 592 Taxation
IMS 593 Business Research Methods
Opt any one specialisation area from the followings
Marketing
IMS 594(M) Marketing Of Services
IMS 595(M) Planning And Managing Retail Business
IMS 596(M) Internet And Social Media Marketing
IMS 597(M) Logistics And Supply Chain Management
IMS 598(M) Laws Related To Marketing
Finance
IMS 594(F) Corporate Tax Planning
IMS 595(F) Global Financial Analysis
IMS 596(F) International Accounting
IMS 597(F) Management Control System
IMS 598(F) Management Of Financial Institutions
HR
IMS 594(HR) HR Issues In Mergers And Acquisitions
IMS 595(HR) Personal Effectiveness And Self Leadership
IMS 596(HR) Psychometric Testing And Competency Mapping
IMS 597(HR) Quantitative Human Resource Management
IMS 598(HR) Strategic HRM
IB
IMS 594(IB) Int. Economics
IMS 595(IB) Int. Banking & Financial Services
IMS 596(IB) Int. Business Modeling & Strategy
IMS 597(IB) Business Intelligence & Data Mining
IMS 598(IB) International Advertising And Brand Management

IMS 591 - CORPORATE EVOLUTION AND STRATEGIC MANAGEMENT

Objective
Aim is to help students learn the concepts related to Strategic Management so as to understand how a successful Business
Policies and Strategies are framed at different levels of Management for organizational success and smooth functioning of an
organization in today’s dynamic environment.
UNIT I: Nature and Scope of Strategic Management. Concept of Core Competence, Capability and Organisational
learning; Management of Strategic Change; Process of Strategic planning and Implementation, Activating Strategies, Strategy
and Structure.
UNIT II: Behavioral Implementation: An overview of: Leadership, Corporate Culture, Corporate Politics
and Use of Power, Personal Values and Business Ethics.
Functional /Operational Implementation: An overview of: Functional Strategies.
UNIT III:
Strategy Evaluation and Control (Mc Kinsey’s 7s Framework).
Tailoring Strategy to Fit Specific Industry and Company Situations:
Strategies for Competing in Emerging Industries; Strategies for competing in Turbulent, High-Velocity Markets; Strategies for
Competing in Maturing Industries; Strategies for Competing in Fragmented Industries; Strategies for Firms in Stagnant or
Declining Industries; Strategies for Sustaining Rapid Company Growth; Strategies for Industry Leaders; Strategies for
Runner-up Firms; Strategies for Weak and Crisis Ridden Businesses.

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UNIT IV: Mergers and Acquisitions: Takeover and Defense Tactics, Laws For Mergers And Acquisitions,
Regulatory Framework of Takeovers in India, Cross Border Mergers and Acquisitions. Strategic Management in an
International Firm; Strategy and Corporate Evolution in Indian Context.
Recommended Books
Strategic Management by Thompson, Strickland, Gamble and Jain. McGraw Hill 2010, 16th edition.
Thomas L. Wheelen & J. David Hunger; Concepts in Strategic Management and Business Policy; Pearson Education
Strategic Management by Azhar Kazmi, Tata McGraw Hill
Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra

IMS 592 - TAXATION

OBJECTIVE: TO PROVIDE STUDENTS IN-DEPTH KNOWLEDGE OF LAWS AND ACCOUNTS RELATING TO
INCOME TAX AND OTHER TAXES IN INDIA.
COURSE OUTLINE
Unit I Income Tax I
The concept of Income, Heads of Income, Aggregation and clubbing of income, computation of total income and tax liability
of individuals, Hindu undivided families and firms.
Unit II Income Tax II
Computation of Total income and tax liability of companies. Income Tax authorities, assessment procedures, appeals revision
and settlement, deduction of tax at source and advance payment of tax.
Unit III Wealth Tax
The concept of Net wealth, deemed wealth exemptions and computation of Net wealth.
Unit IV Indirect Taxes
Main provisions of the Law relating to Excise Duties, Custom Duties and Central Sales Tax Act.
RECOMMENDED BOOK(S)
Income Tax Law & Practice, by Mehrotra, H.C.
Direct Taxes, by Prasad, Bhagwati
Income Tax Guide, by Singhania, V.K.
Simplified Approach to Income Tax, by Girish Ahuja & Ravi Gupta
Bare Acts, Income Tax Act 1961, Wealth Tax Act, 1957, Excise & Custom Duties Acts. Central Sales Tax Act.

IMS 593 - BUSINESS RESEARCH MEHODS

Course Objectives: To familiarize students with research process, teach them basic tools and techniques and inculcate
fundamental expertise to handle research project.
Unit-I Introduction to Research Methodology
Research-Concept, Characteristics, Objectives and motivation of research, Significance of Research in decision making and
problem solving, Factors required for a scientific/good research, Types of research, Research process overview
Language of Research:Concept,Construct,Definition,variables,Hypothesis,Theory and models, Research Problem: Identifying
a research problem, Sources of identifying research problem, Process of defining a research problem
Unit-II Research Design and Sampling Design
Research design: Meaning of research design, Types of Research Design, Concept and techniques of Exploratory Research
design, Descriptive Research Design and Experimental Research Design
Sampling design: Census and Sampling Investigation, Characteristics of a good sample, Sampling Design process, Probability
and Non Probability Sampling Techniques, Sample size determination
Unit-III Data Collection and Preparation
Methods of data collection, developing instruments used in data collection,
Measurement and Scaling: Primary scales of measurement , Scaling Techniques, Editing raw data, Coding of data, Tabulation
of data, Cross Tabulation
Unit-IVData Analysis and Presentation of the Results: Univariate, Bi-variate and Multivariate analysis of data, Testing of
Hypothesis: Process of testing hypothesis, one tail test and two tail tests, z-test, t-test, F-test and chi square test, Report
Writing: Objective, types, Format of a report, essentials of a good report.
Prescribed Texts:
Business Research Methods, William G.Zikmund, Thomson Publication
Business Research Methods, Cooper and Schindlier, TMH Publication
Marketing Research: An Applied Orientation Naresh K. Malhotra, PHI
Marketing Research-Text and cases, Nargundkar
Research Methods, William and M.k.Trochim
Research Methodology, R.Panneerselvam
Business Research Methodology, Srivastava and Rego
Complete Business Statistics, Amir D Aczel
Statistics for Management, Levin & Rubin

IMS 594(M) - MARKETING OF SERVICES

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Objective: To provide in- depth understanding of nature, peculiarities and demands on service provider for effective design of
marketing strategies for a service business.
Unit – I Marketing of Services : Nature, scope, conceptual framework and special characteristics of services. Classification of
Services. Technological development in services marketing, Consumer Involvement in Services Processes.
Unit – II Role of Marketing in Services organizations, Research Application for Services Marketing. Internal marketing
concept in the area of services marketing. Targeting consumers, Creating Value in competitive markets, Positioning a service
in market place Managing relationships and building loyalties.
Unit – III The services marketing mix, Creating the service product and pricing strategies. Consumer education and Service
Promotion. Role of physical evidence. Managing people in services organizations. Developing Service quality and quality
standards,Complaint handling and service recovery
Unit – IV Marketing of financial Services, Marketing of educational and Consultancy Services, Marketing of Hospitality and
Tourism Services, Marketing of Health and Insurance Services. Exposure to contemporary software’s used in this field
Recommended book(s) :
Helen Woodruffe, Services Marketing.
Zieeithaml Valarie, Parasuraman A. and Leonard L. Berry, Delivering Quality Services.
Shetty Y.K. and J.E. Ross, Quality and its Management in Services.
Lovelock Christopher H., Service Marketing.
Rathmell John, Marketing in the Service Sector.

IMS 595(M) - PLANNING AND MANAGING RETAIL BUSINESS

Objective: Retail being the most prospective sector requires the managers to have specific knowledge and skill sets and this
papers aims to develop the same for future growth
Unit 1 Overview of Retailing-Retailing Defined, Functions of Retailing, Retail Theories, Models, & Formats, Global Retail
Industry, Drivers and Challenges for Indian Retail Industry.
Unit 2. Retailing Strategy-Factors Influencing the Retail Shoppers, Branding Strategy, Pricing Strategy, SCM Strategy
Unit 3. Retail Location-Levels of Location Decision, Trading-Area analysis, Factors Affecting the Attractiveness of a Site
Store Layout, Design and Visual Merchandising-Importance of Design, Objective of Store Layout, Types of Store Layout,
Space Management, Fixtures, Flooring & Ceiling, Lighting, Color, Signage, Music, Scent.
Unit 4.Merchandise Management - Merchandise Assortment-Concept of the Private Label, Category Management – Concept,
Role of the Category Captain, Category Management Business Process, Assortment Planning Process.
Suggested references: Berman B and Evans J R : Retail Management, Prentice Hall ; Michael Lervy M and Weitz B W :
Retailing Management, Tata McGraw- Hill ; Newman A J and Cullen P- Retailing : Environment and Operations, Harcourt
Publishers Ltd;. Varley R and Rafiq M : Principles of Retail Management, Palgrave Macmillan, Basingstoke;. A.J. Lamba :
The Art of Retailing , McGrawHill ; Swapna Pradhan : Retailing Management – Text & Cases, McGraw-Hill; Suja Nair :
Retail Management, Himalaya Publication

IMS 596(M) - INTERNET AND SOCIAL MEDIA MARKETING

Objective: The course aims to impart the in-depth knowledge of internet marketing and social media world and helps to
identify the ways to maximize the benefits using them thereof.
Unit 1 Introduction to Internet Marketing a. concepts of online Marketing (7Ps, STP) ; Strategy and Planning for Internet
Marketing; The Website : Analysis of websites.&. Search Engine Optimization; Online Advertising: Display Advertising; .
Pay-Per-Click Marketing; Email Marketing; Blogging, Podcasting, RSS; Social and Business Networking. Product Opinion
Sites
Unit 2. Purchase Behavior of Consumers in internet Marketing Format - Online Customer Expectations - Online B2C Buying
Process - Online B2B Buying Behavior; Forums; Affiliate Marketing and Syndication on the Internet, Internet Enabled
Retailing- customizing the offering, Internet Pricing Influences - Price and Customer Value - Online Pricing Strategies and
Tactics – Time-based Online Pricing - Personalized Pricing - Bundle Pricing.
Unit 3. Traditional Offline Businesses in the Online World , Website Designing - Website Content - Forms of Search Engines
– Working of Search Engines - Revenue Models in Search Engine Positioning – SEO - Display Advertising - Trends. The
technology behind Internet Marketing, complexities/ snares in running the online business.
Unit 4. Integrating Online Communication into IMC Process - Online Advertising – Email Marketing - Viral Marketing -
Affiliate Marketing - Participatory Communication Networks - Social Media Communities - Consumer Engagement - Co-
Created Content Management-Interactive Digital Networks Global Internet Marketing. Localization and Customization,
Measuring Internet Marketing Effectiveness: Metrics and Website Analytics Trust in Internet Marketing. Ethical and Legal
Issues. Exposure to contemporary software’s used in this field
Suggested reading-.
Smith P R Chaffey Dave, E-Marketing Excellence: The Heart of E-Business
Butterworth Heinemann, USA 2. Strauss Judy, E-Marketing, Prentice Hall, India

IMS 597(M) - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Objective: To familiarize students with the procedures and methods used in managing supply chain and the techniques used in
logistics management.
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Unit – I: Understanding the supply chain and logistics management, Decision phases in supply chain, Process view of a
supply chain, supply chain drivers and obstacles
Unit – II: Designing in supply chain network: Role of distribution in supply chain, factors influencing distribution in network
design, design options for a distribution network, role of network design in supply chain, selection of vendors, relationship
with vendor, factors affecting network design decisions, role of supply inventory in supply chain, measuring product
availability supply chain, measuring cycle availability, evaluating cycle service level and fill rate and safety inventory.
Unit – III: Planning and transporting: Role of transportation in supply chain, factors affecting transportation decisions, modes
of transportation.
Unit – IV: Technology in supply chain: Role of information technology in the supply chain, supply chain information
technology network, future of information technology in supply chain, role of e-business in supply chain, E-business
framework, E-business in practice. Exposure to contemporary software’s used in this field
Recommended Book(S)
1. Chopra & Meindl Supply Chain Management – Strategy, Planning and Operation, Pearson/PHI
2. Coyle, Bardi, Longley The management of Business Logistics – A supply Chain Perspective, Thomson
3. Janat Shah, Supply Chain Management , Pearson Publication

IMS 598(M) - LAWS RELATED TO MARKETING

Objectives- To give the students an understanding of various laws related to marketing and selling of goods and services.
Unit I Legal Issues Relating to Product Quality and Material Movement- Conditions and warranties, Implied Conditions,
Laws Relating to Services Marketing- Concept of Service, Deficiency in Service, Sale of Goods Act, 1930, Definition of Sale,
Goods, Distinction between Sale and agreement to sale, Distinction between condition and warranty Doctrine of ‘Nemo dat
quad, Non habet’, Caveat emptor and its exceptions. Rights of an unpaid seller
Unit II Trade Marks Act ,1999, Procedure for registration of a Trade Mark, effects of Registration, ( Sections 3 to 17, 18 to
26, 28 to 32), Offences, penalties (Sections 101 to 108), Consumer Protection Act, 1986
Unit III Definitions of Complainant, Complaint, Consumer, Consumer dispute, Provisions regarding District Forum, State
Commission , National, Commission, Information Technology Act,2000, Negotiable Instruments Act, 1881.
Unit IV mPromissory Note, Bill of Exchange, Crossing of cheques, Rights of True owner, Penalties in case of dishonor of
certain cheques for insufficiency of funds (Sections. 138 to 142), Value Added Tax : Fundamental provisions, implications for
marketing, Legal provisions related to the following: Copyright, patents and trademark, Labeling and packaging, food and
drug adultration, vets and measures
Books Recommended
1. Marketing and the laws M. A. Sujan and Haish Sujan
2. Business and Economics Laws H. K. Saharay
3. Mercantile Law N. D. Kapoor
4. Trade and Merchandise Marks Act T. R. Shriniwas
5. Elements of Mercantile Law M. C. Shukla
6. Commercial and Industrial Law Arun Kumar Sen, Jitendra Kumar Mitra

IMS 594(F) - CORPORATE TAX PLANNING

Course Objective
To provide in- depth understanding of corporate tax laws for facilitating tax planning for a company form of organsiation.
Course outline
Unit I : Introduction
The concept of Tax Planning. The scope of tax planning, tax evasion, tax avoidance and tax planning. Tax obligations of
Management System of Accounting, Tax-audit, Statutory obligations and Tax procedure.
Unit II : Tax Planning through Organisation Set-up
Comparative tax obligations of different forms of business organisation-individuals, partnership firms and companies. Tax
planning for employee remuneration.
Unit III : Tax Planning for Managerial Decisions
Corporate Capitalisation, Dividend Policy, Depreciation policy, Inventory policy, make or buy, repair or renovate, own or
lease, export & domestic sale, foreign Collaborations. Amalgamation, Mergers.
Unit IV : Tax Planning through Incentives
Classification of Income and expense, capital gains, other exemptions, deductions, rebates & relief for residential status
location, size, set off and carry forward of losses. Exposure to contemporary software’s used in this field
RECOMMENDED BOOK(S)
Srinivas, E.A., Corporate Tax-Planning
Agarwal, J.D. & Agarwal, R.K., Tax Planning for Industrial Units
Agarwal, R.K., Tax Obligations under Income-Tax Law
Prasad, Bhagwati, Law and Practice of Income-Tax in India
Singhania, V.K., Direct Tax Planning and Management
Mehrotra, H.C., Income Tax Law and Practice
Shah, D.D., A treaties on Tax-Planning
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Santhanam, R., Tax Planning in respect of Capital Gains

S.P. Goel, Direct Tax Planning and Management

IMS 595(F) - GLOBAL FINANCIAL ANALYSIS

Global Financial Analysis
Objective: The objective of this course is to acquaint students with an in-depth knowledge of the working of international
financial markets.
Course contents:
Unit I: History of the international financial system: the risk and fall of Bretton Woods, globalization and the growth of
derivatives, the crash of 1994-96 and beyond. Eurocurrency market, Euro-banking and Euro-currency centers, deposit dealing
and the term structure of Euro-currency rates, Euro-currency futures and options, syndicated Eurocredits.
Unit II: International bond markets: introduction, new issue procedures in the Eurobond markets. Eurobond valuation and
hedging. Interest rates and currency swaps, pricing option, features of international bonds, forecasting and the image of the
future.
Unit III:Central banks and the balance of payments. The European monetary system and other regional artificial currency
areas.
Unit IV: Miscellaneous: new instruments in international capital markets, international banking and country risk, international
portfolio diversification, international transfer pricing. Exposure to contemporary software’s used in this field
Suggested readings:
1. Bhalla, V.K.: international financial management, 2nd ed. New Delhi, Anmol, 2001.
2. Bhalla, V.K.: managing international investment and finance, New Delhi, Anmol, 1997.
3. Buckley, Adrian: multinational finance, 3rd ed. Englewood Cliffs, Prentice hall inc. 1996.
4. Johnson and Giaccotto: options and futures, St. Paul, West, 1995.
5. Kim, Suk and Kim, Seung,: global corporate finance: text and cases, 2nd ed. Miami, Florida, 1993.
6. Shapiro, Alan C.: multinational financial management, New Delhi, Prentice hall of India, 1995.
7. O’Connor, Dennis J.: international dimensions of financial management.

IMS 596(F) - INTERNATIONAL ACCOUNTING

Objective: To acquaint the students with the accounting needs of companies having international business exposure for
meaningful measurement, reporting and interpretation of financial statements.
Course outline
UNIT I International dimensions of accounting – conceptual development and comparative development patterns;
UNIT IICurrency transactions; Managing international information systems; International perspective on inflation accounting;
UNIT IIIFinancial reporting and Disclosure; Analysing foreign financial statements; Financial management of multinational
entities;
UNIT IVTransfer pricing and international accounting – International standards and multinational corporations.
RECOMMENDED BOOK(S)
Arpon, Jeffrey S & Radebaugh, Lee H., International Accounting and Multinational Enterprises, New York, John Wiley, 1985
Choi, Frederick D S and Mueller Gerhard G,. International Accounting. Englewod Cliffs, New Jersey, Prentice Hall Inc., 1984
Evans, Thomas G., International Accounting & Reporting. London, MacMillan, 1985
Prodhan, Bimal, Multinational Accounting. London, Croom-Helm, 1986
Rathore, Shirin, International Accounting. Englewood Cliffs, New Jersey, Prentice Hall Inc., 1996

IMS 597(F) - MANAGEMENT CONTROL SYSTEMS

Objective: To provide in- depth knowledge to the students regarding financial planning and management control systems
particularly in a large organisation.
Course outline
Unit I : Control System
Concept, nature,scope and significance of Financial Planning and control. General concept of control, organisational,
operational and management control, characteristics of management control system. Designing of management control system.
Unit II : Control Structure
Responsibility accounting and management control. The concept of responsibility centres – their organisation structure, types
and performance evaluations.
The expense centre – its concept, controllability of expense, responsibility reporting. The profit centre – its role in an
organisation, evaluation of its performance, Profit centre as a motivation tool. The investment centre-measuring the
performance, the investment base and its measurement. Key variables as indicators of control.
Unit III : Management Control in Decentralised Organisation
Evaluating division/segment performance, the problems of transfer pricing, methods of transfer pricing, transfer pricing
practices, decentralisation and performance evaluation. Inter-divisional pricing, compensation for divisional performance.
Perspective Planning.

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Unit IV : The Process of Control

Programming and budgeting, budget classification & preparation of budgets. Performance budgeting, Flexible Budgeting and
zero base budgeting. Analysis and reporting of budgetary information. Performance evaluation, designing Performance and
Evaluation report.
Recommended book(s)
P. Anthony & Govind Rajan, Financial Planning and Control Systems.
Lynch and Willamson, Accounting for Management Planning and Control
Horrigrane, Charles T., Management Accounting
Welsch, et. Al., Budgeting Profit Planning Control
Anythony & Govind Rajan, Management Control Systems Text & Cases
Subhash Sharma, Management Control Systems
Ronald W Hilton, Managerial Accounting

IMS 598(F) - MANAGEMENT OF FINANCIAL INSTITUTIONS

Objective: To provide in- depth understanding of nature and functions of various financial markets, institutions and
instruments.
Course Outline
Unit I : Management of Apex- Level Financial Institution
Concept of Apex-Level Institutions, its objectives. Organisation & functions, resource mobilisation Co-ordinational &
supervisory role, Financing of other financial Institutions, Direct Financing, Miscellaneous problems.
Unit II : Management Of Commercial Banks
Objectives, Functions & Organisational setup , Management of deposits, Mobilisation of Funds, Management of cash position
& liquidity, Nature & functions of primary & secondary reserves, Considerations influencing reserves , Management of loan,
advance & other investments Management of income, Prudential norms.
Unit III : Management Of Development Banks
Concept, Objectives, Nature, Function & Promotional role of development banks . Organisation of a development bank
resource planning & mobilisation of funds, Management of funds, policies & practices of All India development banks
regarding loans , underwriting & investment etc. loan syndication. Changing role of developmental bank in present
environment, Development banks in India.
Unit IV : Management of Non-Banking Financial Institutions and Mutual Funds
Policies & practices regarding mobilisation & management of funds in NBFCs their performance .Types & functions of
Mutual funds, their legal & accounting aspects, SEBI & mutual funds ,Investment & marketing Strategies of mutual funds,
performance review of mutual funds currently in India .
Recommended book(s)

IMS 594(HR) - HR ISSUES IN MERGERS AND ACQUISITIONS

Objective
To familiarize the students with the Conceptual framework relating to M&A and Organization integration and to enable
students to understand Human and cultural related issues arising out of M&A
UNIT I Conceptual Framework: Concepts of M&A; Organizational Growth through M&A; M&A in historical perspective;
The Indian Scenario of M&A; An overview of HR contributions towards M&A
UNIT II Understanding the Strategic Dynamics of M&A: Developing integration models; Human Due diligence;
Implementing the integration plan
UNIT III HR Related Issues in M&A: Organizational Vision and Mission; Developmental structures and systems; HR
policies; Managing Ambiguity; Attracting and retaining high performers; Managing lift-outs; Utilizing and managing excess
manpower; Establishing of continuity and integration of culture; Managing insecurity and stress; Organizational Renewal
UNIT IV HR Role in Managing M&A: Managing Change; HR Role in Managing change through M&A; M&A Phases and
HR Role; Preliminary stage (establishing people and culture fit), M&A phase, Post M&A roles
Recommended Books
Mergers and Acquisitions: Managing Culture and Human Resources by Günter Stahl and Mark Mendenhall; Stanford
Business Books
Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra
The Human Side of Mergers and Acquisitions by Anthony F. Buono and James L. Bowditch; Beard Books

IMS 595(HR ) - PERSONAL EFFECTIVENESS AND SELF LEADERSHIP

Objective
To generate an understanding of one’s personal leadership style and ways of developing personal effectiveness.
UNIT I Understanding your Thinking Process. Identifying the Filers on your World. Enriched Communication through
Sensory Specific Language. Managing your Internal Dialogue. Perceptual Positions for Assertiveness
UNIT II Anchoring a Resourceful Stage for yourself to Manage Conflicts. Creating Rapport. Powerful Persuasion Strategies.
Personality Typing using Enneagram. Introduction to Briggs-Myers Personality Types

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UNIT III Neuro-Linguistic Programming (NLP) Test. Selling with NLP. Managing with the Power of NLP. Life Planning:
Personal Mission and Vision. Principle Centered Leadership
UNIT IV Emotional Intelligence. The Road Less Travelled. The Seven Habits of Highly Effective People. Effective Life and
Time Management. Spiritual Foundations of Personal Effectiveness
Recommended Books
The art of self-leadership: Strategies for personal effectiveness in your life and work by Charles C Manz; Prentice Hall
The Seven Habits of Highly Effective People by Stephen R Covey
Unlocking Self-expression through NLP: Integrated skills activities by Judith Baker;Mario Rinvolucri; Delta Publication

IMS 596(HR) - PSYCHOMETRIC TESTING AND COMPETENCY MAPPING

Objective
To instill the need of identifying unique human competencies and to give an idea of how these may be used for improving
manpower capabilities.
UNIT I Methodology of competency mapping: Competency models, people capability maturity model ,developing
competency framework , competency profiling , competency mapping tools , use of psychological testing in competency
mapping , the five C’s model for evaluating employees, uses of psychological tests, when should assessment instruments be
used, choosing a psychometric instrument, characteristics of a good test, classification of tests.
UNIT II Psychometric testing: principles of psychological testing, process of test construction, nature and use of
psychometric test, classification of psychometric tests, limitations of psychological testing. Attitude measurement: industrial
morale: meaning & measurement, job satisfaction, motivation; ability testing: personality testing: self – report inventories
UNIT III Assessment and development centre : concepts , importance and uses of assessments centres in selecting
employees , identifying potential ,measuring development needs , succession planning , difference between assessment and
development centre. Concepts of competence , competency approach to development , assessment centre approach to
competence building , designing the assessment centre , assessment centre assignments : management games , in basket
exercises , role plays , written exercises , job simulations , individual presentations , psychometric tests , interviews:
documentation in a typical assessment centre; preparation of assessment center report.
UNIT IV Personality inventories: measurement of personality, personality models: Cattell's 16PF, Myers Briggs personality
types theory (MBTI model), FIRO-B personality assessment model, the 'big five' factors personality model. Exposure to
contemporary software’s used in this field
Recommended Books
Psychological Testing and Assessment: An Introduction to Tests and Measurement by Ronald Jay Cohen, Mark E. Swerdlik,
Medha M. Kumthekar; McGraw Hill Education (India) Private Limited

IMS 597(HR) - QUANTITATIVE HUMAN RESOURCE MANAGEMENT

Objective
To bring forth the importance of measuring and quantifying human resource practices and to encourage a study of returns on
investment in varied HR activities.
UNIT I Principles of HR research and quantitative HRM- Defining HR research and Quantitative HRM- significance and
relevance. Types of HR research. Advantages of measuring HRM. Consequences of not measuring HRM, Common problems
with metrics.
UNIT II Attrition metrics- techniques used to calculate attrition, manpower planning metrics- push model (markov) and pull
model (renewal models), quantitative tools for forecasting manpower requirements.
UNIT III Development metrics- Training ROI, measuring employee satisfaction, attitude measurement and survey, training
evaluation models, tracking the value of career management, measurement , performance metrics, performance matrix- Shingo
prize model, EFQM , and Bald Ridge criteria calculation 6-sigma, assessing the training organization , customer focused
metrics, BSC, HR scorecard, performance measurement using ranking and rating systems , scales for evaluation of
performance HR’s role in value chain, HR Accounting.
UNIT IV Compensation metrics- connecting it to revenues and expenses, calculating various wage / salary related measures.
Variable pay systems, types of executive compensation, quantitative application in compensation – percentiles, cost-benefit
analysis, and coma-Employee benefits, calculation of incentives, measuring the impact of weak incentives.
Recommended Books
Human Resource Research Methocs by Dipak Kumar Bhattacharyya, Oxford University Press
HR Metrics by BVS Prasad & K.Sangeetha, Icfai Publications

IMS 598(HR) - STRATEGIC HRM

Objective
To develop critical thinking where Strategic insights are linked with Human Resource practices.
UNIT I:Introduction to strategic HRM
Definition, need and importance; introduction to business and corporate strategies; integrating hr strategies with business
strategies; developing HR plans and policies
Human Resource Environment

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Technology and structure; workforce diversity; demographic changes temporary and contract labour; global environment;
global competition global sourcing of labour; WTO and labour standards
Global HR strategies
Introduction to global HR strategies; developing HR as a value added function
UNIT II Recruitment and retention strategies
Online recruitment; employee referrals; recruitment process outsourcing; head hunting; executive education; flexi timing;
telecommuting; quality of work life; work - life balance; employee empowerment; employee involvement; autonomous work
teams
Training and development strategies
Creating a learning organization; competency mapping; multi-skilling; succession planning; cross cultural training
UNIT III Performance management strategies
Defining key result areas (KRA); result based performance; linking performance to pay; merit based promotions.
Reward and compensation strategies
Performance based pay; skill based pay; team based pay; broad banding; profit sharing; executive compensation; variable pay
UNIT IV Retrenchment strategies
Downsizing; voluntary retirement schemes (VRS); HR outsourcing; early retirement plans; project based employment
Human aspects of strategy implementation
Behavioral issues in strategy implementation; matching culture with strategy, Human side of mergers and acquisitions;
leadership, power and politics; employee morale; personal values and business ethics
Recommended Books
Strategic Human Resource Management and Development by Richard Regis; Excel Publication
Strategic Human Resource Management: An Indian Perspective by Anuradha Sharma and Aradhana Khandekar; Sage
Response

IMS 594(IB) - INTERNATIONAL ECONOMICS

Objective: To build foundation of International economics required for managing complexity of International Business.
Course Outline
Unit I Introduction to International Economics: Concepts of trade, Offer curves, production possibility curves,
theories of international trade, absolute cost, comparative cost, factor endowment theory, Hecksher-Ohlin Model, Fleming
Mendell Open Economy Model.
Unit II International Financial Transactions: Concept of Balance of Trade and Balance of Payments, Current and
Capital Account, International capital movement – FDI, FII, Foreign Exchange market, Foreign Exchange rates – Fixed and
floating rates, Spot and forward rates, IMF and its role in ensuring world financial stability. Purchasing Power Parity Theory.
Unit III International Trade Policies and Organisations: Bilateral and multilateral trade agreements, WTO – its
objectives, functions and other issues – Trade in goods, Trade in services. Trade policies – tariffs, quotas and other trade
restrictions, ‘optimal’ tariffs.
Unit IV International Economic Integration: Meaning, advantages, disadvantages and its various economic stages,
working of European Union, FTA. International Economic Associations – NAFTA, SAFTA, ASEAN, EMU, SAARC, G-10,
G-20, G-7.
RECOMMENDED BOOK(S)
Managerial Economics, Maheswari
Managerial Economics, Varshney
Managerial Economics, K.K.Dewett.
Managerial Economics, Samuelson.
International economics, Krugman & Obstfeld

IMS 595(IB) - INTERNATIONAL BANKING & FINANCIAL SERVICES

Course Objective: The paper focuses on the activities of international banking and financial services which help the students
to understand the mechanics and application of International Financial system.
Course Structure:
UNIT- I Introduction: Importance of the study of Banking Systems. Developed and Less developed Money Markets,
Importance of Developed Money Market in a Banking System. English Banking System – Bank of England, Origin and
growth, organizational Structure, Functions, London Money Market.
UNIT- II Federal Reserve System: Origin, Organizational Structure and Working, Unit Banking and factors for its growth in
USA. German Banking System: Deutche Bundes Bank ‘German Central Bank’ Organization, structure and functions. Bank of
Japan- Structure and Working, Commercial Banking system of Japan, Reserve Bank of India: Functions, Monetary and Credit
Policy-its evaluation; Achievements and failures of R.B.I.
UNIT-III Major Recommendations - of the various Expert Group on Forex Markets. Various facilities to Exporters and
Importers including forfeiting and factoring. Correspondent Banking - Bank Accounts - NOSTRO and VOSTRO accounts -
SWIFT, CHIPS, CHAPS, FEDWIRE, international bank wire.
UNIT-IV Introduction to International Financial Services - Products and Services, Cash Management
REFERENCE
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1. W. Mullineux,Victor Murinde : Handbook of International Banking Edward Elgar , Publishing

2. Rupnarayan Bose : Fundamentals of International Banking Macmillan Publishers India
3. IIBF : International Banking Operations Macmillan , Publishers India
4. R.S Sayers : Modern Banking Oxford. University Press
5. S.K Basu, : Contemporary Banking Trends, Calcutta: Book , Exchange
6. OP Agrawal : International Banking And Finance , Himalaya, Publishing House
7. Machenize, K. : Banking Systems of Great Britain, France, Germany and U.S.A., Macmillan
8. S.L.Hayes : Financial Services- Perspective & Challenges , Harvard Business School
9. Jain, Peyrard & Yadav : International Financial Management Macmillan , India
10. Murice D.Levi : International Finance Tata McGraw Hill

IMS 596(IB) - INTERNATIONAL BUSINESS MODELING & STRATEGY

Objective: To acquaint the students with the aspects of crafting an international business strategy
Course Outline
Unit I: Global Strategy; What are Global Strategy, Nature, Scope and Significance; Modeling of Global Strategy;
Decentralization Federation Model; Co-coordinated Federation Model; Centralization Hub Model; Transnational Model;
Porter Competitive Advantage Theory
Unit II: External Environment Analysis, Environment Analysis for Strategic Condition, Country Evaluation and Selection,
International Strategic Choice, Determining the Company’s Preparedness for International Operations, Considering the Mode
of Entry, Choice of Entry Mode, Developing Competitive Strategy and strategic Options, Factors influencing competitive
Success and average industry profitability
Unit III The experience Curve innovation Vs followers, An interactive approach to competitive strategy, Technology
collaboration and transfer, Gap Analysis, Technological life style, The link between strategy and analysis, M & A and
Strategic alliance, Harrigan dynamic model of joint venture activity
Unit IV: Analysis of international Competition, Meaning of competition, Understanding competition in international markets,
Assessing potential competitor, International HRM and policy, International investment source and avenues, Competitive
alliance to enter international markets, Production and operations in international markets; Managing international marketing
operations.
Recommended book(s):
McFarlin, Dean B., International Management : Trends, Challenges and Opportunities, International Thomson Publishing
Thakur, Manab; Burton, Gene E. and Srivastava, B.N., International Management: Concepts and Cases, Tata McGraw Hill
Taggart, James H. and McDermott, Michall L, The Essence of International Business, PHI
Davidson, William H., Global Strategic Management, John Wiley & Sons

IMS 597(IB) - BUSINESS INTELLIGENCE AND DATA MINING

Course Objective:
To provide you with a theoretical and practical understanding of core data mining concepts and techniques; and to provide you
with hands-on experience in applying these techniques to practical real-world business problems using commercial data
mining software.
Course Structure:
UNIT I Introduction to data Mining-Overview, goals of data mining, Myths about data mining, The Data Mining process,
Data Extraction and Manipulation-the Relational Data Model and Relational DBMS, Enterprise Reporting, Relational
Algebra, SQL: The Relational Query Language
UNIT- II OLAP and Multidimensional Data Analysis-Data ware housing and Multidimensional Databases, Data Quality,
Summarization and Data Cubes, OLAP Tools and Pivot Tables
UNIT- III Data Exploration and Dimension Reduction-Data Summarization and Visualization, Association & Market-
Based, Analysis, Frequent Item set and Association Rule Mining, Sequential patterns
UNIT- IV Classification and Predictive Modeling-Decision Tree induction, Model Evaluation and Interpretation, Predictive,
Modeling Using Neural Networks, Introduction to Neural Networks, Neural Networks vs. Regression, Using XL, Miner for
Association Rule Mining, Finding clusters with XL Miner, Using XL Miner to build decision trees. Exposure to contemporary
software’s, used in this field
REFERENCE
1. Ali ABM Shawkat and Wasimi Saleh A : Data Mining; Method and Technique, Cengage Publication
2. L. T., Moss, S. Atre, A. Wesley : Business Intelligence Roadmap: The Complete Project Lifecycle for Decision- Support
Applications, Information, Technology Series.
3. Ralph Hughes : Agile Data Warehousing; Delivering World-Class Business Intelligence Systems Using Scrum and XP,
Ceregenics Inc.
4. S. Rizzi & M. Golfarelli : Data Warehouse Design; Modern Principles and Methodologies, Tata McGraw-Hill Education

IMS 598(IB) - INTERNATIONAL ADVERTISING AND BRAND MANAGEMENT

Objective: The objective of the paper is to expose students to the rigors of advertising and brand management and equip them
to be able to ma nage the advertising and branding activities in the international markets.
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UNIT-I Advertising: Its importance and nature; Communication model; Persuasion Process – perception, learning and
attitude change; Major advertising decisions and influencing factors; Determining advertising Objectives and budget.
Developing Advertising Campaign: Determining advertising message and copy - Headline, body copy, logo, illustration and
layout; Creative styles and advertising appeals; Media planning – media selection and scheduling Advertising through Internet.
UNIT-II International Advertising: Complexities and issues; Developing international advertising campaign; Advertising of
India products abroad.
Basics of Branding: Importance of branding; Basic Branding concepts –Brand personality, brand image, brand identify, brand
equity and brand loyalty; Product vs. corporate branding: Major branding decisions.
UNIT-III Brand Creation and Development: Identifying and selecting brand name Building brand personality, image and
identity; Brand positioning and re-launch; Brand extension; Brand portfolio; communication for branding Enhancing brand
image through sponsorship and even management.
UNIT-IV Managing Brand Equity and Loyalty: Brand Building in Different Sectors - Customers, industrial, retail and
service brands. Building brands through Internet.
Developing International Brands: Pre-requisites and process; Country-of-origin effects and global branding; Building Indian
brands for global markets.
Suggested Readings:
Section A: Advertising
1. Akaker, David A., Batra, Rajeev and Myers, John G., Advertising Management, Prentice Hall, New Jersey, 1996.
2. Bergh, Bruce, Vanden, G. and Katz, Helen, Advertising Principles: Choice Challenge, and Change, NTC Business Books,
Illinois, 1999.
3. Dunn, S. W. and Barbar, A. M.., Advertising: Its Role in Modern Marketing Dryden Press.
4. Hard, Norman, The Practice of Advertising, Butter worth Heinemann, Oxford, 1995.
5. Parente, Danald, Advertising Campaign Strategy: A Guide to marketing Communication Plan, 2nd ed., The Dryden Press,
Fort Worth, 2000.

SEMESTER- X
PAPER NO. SUBJECTS
LU 510 Preparation of Business Plan
LU 511 Business Research Project Report & Presentation
LU 512 Comprehensive Project Report & Viva-voce exam of
Summer Training

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MBA, CORPORATE MANAGEMENT

SEMESTER I
Core Papers (All Papers are Credit and Compulsory)
IMS 011 ESSENTIALS OF MANAGEMENT
IMS012 BUSINESS ENVIRONMENT
IMS 013 FINANCIAL ACCOUNTING
IMS 014 QUANTITATIVE METHODS IN BUSINESS
IMS 015 HUMAN RESOURCE MANAGEMENT
IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS
IMS 017 MARKETING MANAGEMENT
IMS 018 MANAGERIAL ECONOMICS
Foundation Paper (Non-Credit Compulsory paper)
LU 011 COMMUNICATIVE ENGLISH
IMS 011 ESSENTIALS OF MANAGEMENT
Objective: To provide an understanding of the tasks and functions of management and to acquaint the students with the evolution
of management thought.
Course Outline
Unit I
Introduction: Definition, Nature scope and significance of Management, the evolution of Management thought, Approaches of
management, Contributions of Taylor, Fayol and Barnard to Management Science Functions of a Manager Social responsibility of
Managers, Values and Ethics in management.
Unit II
Planning: Definition, Nature, Scope and significance of planning, Objectives, Steps of Planning, Decision making as key step in
planning. The process and techniques of decision making, long- range planning, strategies and policies.
Unit III
Organisation: Definition, Nature, scope and significance, Approaches, Departmentation, Line and staff relationships, Delegation
and Decentralization, Committee system, Determinants of effective organising, Staffing - nature and significance, Selection,
Appraisal and Development of Managers.
Unit IV
Directing & Controlling: Issues in managing human factors, Motivation - nature and Significance, Theories and Techniques,
Leadership and Leadership Styles; Communication - Definition and Significance, Communication Barriers, Building effective
communication system. Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system,
Managerial Effectiveness.
Recommended book(s)
Donnelly J.H., Gibson, J.L. & Ivancevich, J.M., Fundamentals of Management, Inwin, Inc.
Drucker, P.F. , The Practice of Management, Allied Publishers
Hold, David, H., The Management Principles and Practice, Tata McGraw Hill
Koontz & O'Donnell, Essentials of Management, Tata McGraw Hill
Prasad, L.M., Principles and Practice of Management, Sultan Chand & Sons
Robbins, S.P., and Coulter, M., Management, Pearson Education

IMS012 BUSINESS ENVIRONMENT

Objective: To facilitate the understanding of the various components of the environmental to be considered for decision making.
Course Outline
Unit I
Introduction: The concept of Business Environment, its significance and nature. The interaction matrix of different environmental
factors – Porters model, the process of Environmental Scanning. Types of economies – socialistic pattern, free market economy
and mixed economic structure. Responsibility of business to the society.
Unit II
The Politico-Legal Environment – The relationship between business and government in India. Federal structure in India –
Centre-State financial relations. An introduction to same important business laws like New Competition Law 2000, MSME Act,
FEMA, Important regulations of SEBI affecting Indian business environment.
Unit III
Macro Economic Environment – National income aggregates, Fiscal and monetary policy. Balance of trade and balance of
payment. Exchange market convertibility of rupee. Trade Cycles – meaning, phases and theories – monetary theories, Samuelson
and Hicksian approach. Inflation analysis.
Unit IV
Indian Economic Environment – Features of Indian Economy – primary, secondary and tertiary sectors, demographic profile of
the Indian economy. The philosophy and strategy of planning in India. Industrial policy in India. Second generation economic
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reforms – liberalisation, globalisation and its impact on business environment, Foreign investment in India. Composition and
direction of India’s foreign trade. Problems of Indian business environment.
Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 013 FINANCIAL ACCOUNTING

Objective: To develop an insight into the nature and uses of Financial Accounting Information and its reporting.
Course Outline
Unit I
Nature and functions of financial Accounting, Accounting system, Information perception of different users, Source documents,
classification of accounts, recording, posting of transactions, Ethical issues in accounting, basic accounting concepts and
conventions, GAAP, Accounting standards.
Unit II
Preparation of trial balance for service and merchandise business, capital and revenue expenditures, adjustment entries,
completing the accounting cycle, measuring business income, financial statements of manufacturing and trading businesses.
Unit III
Internal control systems for cash, bank reconciliation, accounting for receivables and inventories, , depreciation accounting,
preparation of financial statements of companies, accounting for share capital, preference share and debentures.
Unit IV
Analysis of accounting information, Financial Statement analysis and application, Statement of Cash Flow, preparation and
interpretation, contents of an Annual Report.
Recommended book(s)
Financial Accounting, A Managerial Perspective, R. Narayanaswamy - Prentice Hall India
Financial Accounting for Management, N. Ramachandran & Ram Kumar Kakani, TMH Publication
Accounting For Managers, Maheswari & Maheswari, Vikas Publishing house (P) Ltd.
Financial Statement Analysis, Wild, Tomson Cengage Learning Ltd.
Advanced Accountancy, R.L. Gupta & M. Radhaswamy, Sultan Chand Publications
Accounting for Managers, Bhattacharya, Vikas Publications
Financial Accounting, Jawaharlal and seema srivastava

QUANTITATIVE METHODS IN BUSINESS

IMS O14
Objective: To acquaint the students with various quantitative techniques helpful in improving their decision making skills.
Course Outline
Unit-I
Arithmetical and Geometrical Progression; Addition, subtraction and multiplication of Matrix, Identity Matrix, Singular and
Non-singular Matrix, Adjoint of a matrix, Inverse of a matrix; Solution of a system of linear equations by using matrices, single
linear application of matrices
Calculas; Basic differentiation(First order and second order)and its application.
Unit-II
Measures of central tendency-Mean, Mode, Median, Geometric mean, Harmonic Mean; Measures of Dispersion-Range, Quartile
Deviation, Standard Deviation, Absolute and Relative Dispersion; Coefficient of variation, Combined standard deviation.
Unit-III
Correlation analysis-types of correlation, Methods of studying correlation-scatter diagram method, Karl Pearson’s coefficient of
correlation, Rank correlation coefficient.
Regression analysis-difference between correlation and regression, Regression lines, Regression equations Y on X and X on Y,
Method of Least Squares. Deviations taken from the actual means of X and Y. Deviations taken from the assumed means,
Regression coefficients and their properties.
Probability; Probability theory, Theorems of Probability and examples.
Unit-IV
Linear Programming-Extreme point theorem: Graphical solution method-maximization problem, minimization problem, Some
special cases in Linear Programming-multiple optimal solutions, an unbounded solution an infeasible solution.
Transportation Problem: Methods of finding an initial solution-North-West Corner Method, Least Cost Method, Vogel’s
Approximation Method.
Recommended book(s)
Business Mathematics,by Sancheti & Kapoor(Unit I)
Statistics,by S P Gupta and M P Gupta(unit II & Unit III)
Operations Research,by JK Sharma(Unit IV)

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IMS 015 HUMAN RESOURCE MANAGEMENT
Objective: To familiarize students to various aspects of acquiring and maintaining the workforce for sustained growth of any
organisation.
Course Outline
Unit I
Nature and scope of Human Resource Management; Human Resource Management in a changing Environment; Strategic Human
Resource Management; Human Resource Planning; Job Analysis and Design.
Unit II
Attracting and Selecting Human Resources; Orientation and Placement; Manpower Training and Development.
Unit III
Performance Appraisal System; Job Evaluation & Employee Remuneration; Employee Benefits and Services.
Unit IV
Industrial Relations & Trade Unions; Dispute Resolution & Grievance Management; Employee Welfare and Participative
Management.
Recommended book(s)
Human Resource Management – Text & Cases, by VSP Rao, Excel Books
Human Resource Management – Text & Cases, by K. Ashwatappa – Tata McGraw Hill
Human Resource Management, by Cynthia Fisher, Shaw – Wiley / Biztantra
Human Resource Management, by Gary Dessler, Person Publications

IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS

Objective: Todevelop an appreciation for ethical conduct of business practice and to value the Indian culture and traditions.
Course Outline
Unit I: Indian Society and Indian Philosophy
Social change in India: Impact of Sanskritisation, Westernisation, Modernisation on Indian Society. Varna and Caste system,
Ashrama, Life Goals: Purushartha and Sanskaras. Astaang Yoga and its relevance to management.
Unit II: Values: Indian scriptures and Indian thinkers
Indian Scriptures: Relevance of the Bhagvad Gita in current management practices. Management learning from the Arthashastra.
Indian Thinkers: Values given by Mahatma Gandhi, Aurobindo Ghosh, Swami Vivekanand.
Unit III: Business Ethics
Theories of Ethics – Natural Law, Utilitarianism, Kantian Virtue. Ethics in Corporate Strategy: Corporate Philanthropy, Strategic
Philanthropy, Corporate Governance. Ethical dilemma at workplace and their resolution.
Unit IV: Application of Business Ethics
Ethics in the world of business (Intellectual property rights like designs, patents, trademarks, copy rights).
Ethics in marketing (consumer rights, advertising, dumping).
Ethics in finance (financial disclosures, insider trading, window dressing).
Ethics in information technology and systems usage (data confidentiality).
Ethics in human resources management (whistle blowing, discrimination), Environmental ethics (Carbon trading).
Recommended Books
Ethics and the Conduct of Business, by Boatright (Pearson Education)

IMS 017 MARKETING MANAGEMENT

Objective: To develop an understanding of the underlying concepts, strategies and the issues involved in the exchange of
products and services and their relevance to marketing tasks.
Course Outline
UNIT I
Definition of marketing, core marketing concepts (needs, wants, demand, offering, brand, customer value, competition);
Marketing concepts (Production, product, selling, marketing, social marketing concepts);
Introduction to the marketing mix ; Concept of Integrated marketing; Market segmentation, targeting and positioning, niche
marketing; marketing planning.
Understanding the Marketing environment and adopting marketing to the changing environment An overview of marketing of
services and rural marketing
UNIT II
Consumer Behaviour- definition, buying motives, consumer motivation, consumer decision making, Organisational buying
behavior;
Marketing Research- need, process, and importance , types of research methods(exploratory, descriptive, cause and effect) and
tools (questionnaires, interview, projective tests, )
UNIT III
PRODUCT:- Definition of product, levels and types of product; Packaging and labeling, Product line management and product
mix, Product differentiation, PLC- stages and corresponding strategies, New Product decision, Theory of diffusion of an
innovation.
PRICE:- Pricing objectives, factors influencing pricing, Pricing strategies
UNIT IV

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DISTRIBUTION:- Types of distribution channels; Role of intermediaries, Channel strategy decisions, Physical distribution
management.
PROMOTION: promotion mix, Advertising- 5 M’s, Role and functions of advertising, Sales Promotion: Types of sales promotion
(Trade promotion, consumer promotion), advertising vs. sales promotion, S.P. tools, Personal selling: challenges and
responsibilities, Personal selling skills, Managing Public Relations
Recommended book(s)
Marketing – Concepts, strategies, by William M Pride, O C Fewell, Biztantra
Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas
Principles of Marketing, by Philip Kotler, Armstrong, Pearson Education

IMS 018 MANAGERIAL ECONOMICS

Objective: To impart basic knowledge of the concepts and tools of Economic Analysis as relevant for Business Decision-Making.
Course Outline
UNIT – I
Nature and Scope of Managerial Economics: Basic Tools- Opportunity Cost principle, Incremental principle, Equi-Marginal
Principle. Principle of Time perspective, Discounting Principle. Uses of Managerial Economics.
Demand Analysis: Demand Theory, The concepts of Demand, Determinants of Demand. Demand Function and Elasticity of
Demand, Demand Estimation and Demand Forecasting.
UNIT – II
Production Analysis: Concept of Production, Factors, Laws of Production, Economies of Scale, Economies of Scope, Production
functions.
Cost Analysis: Cost Concept, Types of Costs, Cost function and cost curves, Costs in short and long run, LAC and Learning
Curve.
UNIT – III
Market Analysis: Price-output determination in different markets, Perfect, Monopoly, Monopolistic competition, Duopoly and
Oligopoly markets, Elements of Game theory, Price discrimination, Different pricing policies.
UNIT – IV
Profit Analysis: Nature and Management of Profit, Profit Theories, Function of Profits, Profit policies. Basic BEP Analysis –
concepts and its applications in business decisions, margin of safety, theories of firm – Baumol, Williamson and Morris Model.
Recommended book(s)
JV Vaishampayan Managerial Economics
Thomas & Maurice Managerial Economics
A.Koutsoyiannis, Modern Micro Economics
P. Samuelson, Micro Economics
M.Adhikari, Managerial: Economics
Cambell R.Mc Counell, Economics

LU 011 COMMUNICATIVE ENGLISH

Objective: The course is designed to meet the English conversational proficiency needs of individuals..
Course Outline
Unit – I Practice of conversation covering every day activities, functional grammar – Subject, Verb, Noun, Adjectives, Tenses,
Sentences, Articles, Prepositions.
Unit – II Vocabulary – extend vocabulary, Phrases, Idioms, Improve reading skills – sounds, stress intonation, rhythm
voice quality, develop listening comprehension, develop soft skills – interpersonal skills, ability to handle diverse roles, Role Play
& body language.
Unit – IIIConference briefing, addressing seminar, group discussion, compeering, reading comprehension e.g. editorials, book
reviews, articles, advertisements and fine prints, letter writing notices, invitations & resumes, report writing and presentation,
function as mentors & be creative in organising programmes.
Unit – IV Public speaking, presentation, mock interviews, picture reading, e-mailing. Reading - to analyze grammatical error,
paragraph writing letter writing, précis writing, job application, resume (for content appraisal)
Learning Approach – interactive learning process with emphasis on participation, evaluation and feedback.
Recommended Book(S)
Wren and Martin : English Grammar and Composition
John C. Maxwell, Jim Dornan : Becoming a person of Influence
Ken Blanchard : Empowerment Takes More than a Minute
Zig Ziglar : You Can Reach the Top
Hello English : Orient Longman
English is Easy : Orient Longman
Dale Carnegie : How to develop Self- Confidence & Influence People by Public Speaking
Speak English Audiocassettes & student’s books – Orient Longman

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SEMESTER II
Core Papers (All Papers are Credit and Compulsory)
IMS 021 INTERNATIONAL BUSINESS
IMS 022 MANAGEMENT ACCOUNTING
IMS 023 FINANCIAL MANAGEMENT
IMS 024 COMPUTER APPLICATIONS & MIS
IMS 025 PRODUCTION & OPERATIONS MANAGEMENT
IMS 026 RESEARCH METHODOLOGY
Elective Papers – Credit (Two papers Supportive to the discipline of study)
MBA (CM) 021 LABOUR MANAGEMENT & INDUSTRIAL RELATIONS
MBA (CM) 022 ENTREPRENEURSHIP & NEW VENTURE PLANNING
MBA (CM)023 STRESS MANAGEMENT
Foundation Paper (Non-Credit Compulsory paper)
LU 021 FOREIGN LANGUAGE
IMS 021 INTERNATIONAL BUSINESS
Objective
This course will provide the students an opportunity to learn and understand how business is conducted in the international arena.
The syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, difference between
international and domestic business, Advantages And Disadvantages Of International Business, Approaches to International
Business, Changing Environment of International Business, Globalization of Markets, Trends in Globalization, Effects and
Benefits of Globalization, balance of payment and foreign exchange.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory, Opportunity
Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem, International Product life
Cycles. Investment Theories – Theory of Capital Movements, Market Imperfections theory; Internationalisation Theory; Location
Specific Advantage Theory; Eclectic Theory, Instruments of Trade Policy- Tariffs, Subsidies, Import Quotas, Voluntary Export
Restraints, Administrative Policy, Anti-dumping Policy.
Unit III - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of Exchange
Rate Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity Theory, Factors Affecting
Exchange Rates, Brief History of Indian Rupees Exchange Rates. India's Foreign Trade: Recent trends in India's Foreign Trade,
Export Houses, Export Assistance- SEZ, EPZ, APEDA, export procedures and documentation.
Unit IV - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF, Role of IMF, IBRD, Features
of IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic Integration: Introduction,
Levels of Economic Integration, Regional Economic Integration in Europe, Regional Economic Integration in U.S.A: NAFTA,
Andean community, ASEAN, SAARC, Integration for Business.
SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.) 2) Albaum Duerr - International Marketing and Export management
(Pearson, 7th Ed.) 3) Jaiswal Bimal - International Business (Himalaya Publication) 4) Hill C.W. - International Business (TMH,
5th Ed.) 5) Daniels - International Business (Pearson, 1st Ed.) 6) Kumar R and Goel, International Business, (UDH Publications,
edition 2013) 7) Cherunilam F - International Trade and Export Management (Himalaya, 2007)8) Varshney R.L, Bhattacharya B -
International Marketing Management (Sultan Chand & Sons, 9th Ed.)

IMS 022 MANAGEMENT ACCOUNTING

Objective: To equip the students with the knowledge of principles, concepts and techniques which may be used in planning,
decisions making and control.
Course Outline
Unit IManagement accounting: Definition, differences with Financial Accounting, Management process and accounting, The
value chain of business function, introduction to CVP relationships, measurement of cost behaviour.
Unit II
Introduction to manufacturing costs and control of overheads, job costing, process costing, activity based costing.
Unit III
Relevant information and decision making, special order and addition, deletion of product and services, optimal uses of limited
resources, pricing decisions, make or buy decisions, joint cost.
Unit IV
Preparing the Master Budget and Functional Budget, Flexible budgets, Variance analysis, Introduction to Management Control
Systems, Evaluation of Divisional Performance, Transfer Pricing.
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
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Management Accounting, by Sharma, Sashi K Gupta Kalyani
Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 023 FINANCIAL MANAGEMENT

Objective: The provide an insight into various finance functions to be performed in order to maximize shareholder wealth.
Course Outline
Unit I
Introduction to financial management: Meaning, Nature, and scope, functions, and , objectives of financial management, time
value of money, organization of finance functions,
Unit II
Long term investment / Capital budgeting decision: Investment evaluation techniques traditional methods and discounted criteria,
risk analysis of investment proposal
Unit III
Finance decision: Sources of funds short term, and long term source of capital, cost of capital computation of cost various sources
of capital weighted average of cost of capital.
Capital structure decision: Meaning and factors affecting capital structure, capital structure theories, leverage operating, financial
and combined leverage EBIT EPS Analysis
Unit IV
Dividend decision: Dividend policies, factors affecting dividend policies, dividend theories
Short- term investment decision: Types of working capital, factors affecting working capital, current assets financing policies,
estimation of working capital requirement Inventory, cash and receivables management:
Recommended book(s)
Financial management, theory and practice, by Prasanna Chandra, TMH.
Financial management and policy, by J.C. Vanhorne, PTH.
Financial management, by M.Y. Khan and P.K. Jain, TMH.
Financial management, by I.M. Pandey, Vikas Publication.

IMS 024 COMPUTER APPLICATIONS AND MIS

Objective: To develop an appreciation of different softwares and hardware systems and their use in effective design and
implementation of MIS.
Course Outline
Unit – I Computer Systems -An Introduction, Characteristics of computer, Elements of a Computer System, Input, Output and
storage devices. Processing and CPUs, Classification of computer, Concepts of Networking and Data Communication.
Unit II Types of Software, Computer Languages, Translators, Operating system – Basics, functions and types, Concepts of CUI
& GUI, MS-Windows as GUI Operating System, Parts of Windows, Text processing software-creating, formatting and processing
of text. Spreadsheet Software- Creating and using Spreadsheets. Formulas, Functions and Graphics. Presentation Programmes-
Creating, Formatting and Presenting, Concepts of Database and Database Management System.
Unit III Definition of Data/Information/Systems, Types of System, System stakeholders, Components of Information System,
Evolution of Information Systems, Classification of Information Systems, Flow charts, Algorithm, Decision tables, Decision tree,
DFS and ERD with examples, Selected Case Studies.
Unit IV Introduction, Meaning and role of MIS, Definition of MIS, System Development Life Cycle, E–commerce, Introduction
to mobile commerce, electronic payments, EDI, Business Function Information System, Selected Case Studies.
Recommended book(s)
Balaguruswamy, Introduction to Computers
B. Ram, Computer Fundamental
Ron Mansfield, Working in Microsoft Office
Greg Perry, Teach Yourself Office 97
Brein James, O., Computers in Business Management : An Introduction
Bentley Trevoi, Management Information Systems and Data Process

IMS 025 PRODUCTION & OPERATIONS MANAGEMENT

Objective: To familiarize the students with theories and techniques of Production, Operations and Logistics Management.
Course Outline
Unit I Nature and scope of production management, production analysis and planning, production functions, objective and
functions of production management, responsibilities of the production manager, types of manufacturing processes and plant
layout, plant location, assembly line balancing. Production Planning and Control (PPC).
Unit II Materials managements – its scope and importance. Purchasing function and procedure, store-keeping, material planning
function, Inventory control, relevant costs, economic lot size, reordering point, Inventory classification techniques.
Unit III Productivity – definition and concept, productivity measurement, productivity improvements, Product development and
design, stages of product development, techniques of product development (standardization, simplification and specialization,
automation).

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Unit IV Development of efficient work methods, work measurement – concept & techniques; material flow process chart,
manflow process chart, principles of motion economy, comparison of alternate work methods, maintenance of production
facilities, quality control and inspection, sampling inspection, control charts for attributes and variables charts.
Recommended book(s)
Production and Operations Management, by K. Ashwathappa, K Sridhar Bhat, Himalaya Pub
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
by Gaither & Fraizer, Thomson South Western.
Theory and Problems in Production and Operations Management by S.N. Chary

RESEARCH METHODOLOGY
IMS026
Course Objectives: To familiarize students with research process,teach them basic tools and techniques and inculcate fundamental
expertise to handle research project.
Unit-I Introduction to Research Methodology
Research-Concept, Characteristics, Objectives and motivation of research,Significance of Research in decision making and
problem solving, Factors required for a scientific/good research,Types of research,Research process overview
Language of Research:Concept,Construct,Definition,variables,Hypothesis,Theory and models,Research Problem: Identifying a
research problem,Sources of identifying research problem,Process of defining a research problem
Unit-II Research Design and Sampling Design
Research design: Meaning of research design,Types of Research Design,Concept and techniques of Exploratory Research
design,Descriptive Research Design and Experimental Research Design
Sampling design: Census and Sampling Investigation, Characteristics of a good sample, Sampling Design process, Probability and
Non Probability Sampling Techniques,Sample size determination
Unit-III Data Collection and Preparation
Methods of data collection,developing instrumentsused in data collection,
Measurement and Scaling:Primary scales of measurement ,Scaling Techniques,Editing raw data,Coding of data,Tabulation of
data,Cross Tabulation
Unit-IV Data Analysis and Presentation of the Results: Univariate,Bi-variate and Multivariate analysis of data,Testing of
Hypothesis: Process of testing hypothesis,one tail test and two tail tests,z-test,t-test,F-test and chi square test, Report
Writing:Objective,types,Format of a report,essentials of a good report.
Prescribed Texts:
Business Research Methods, William G.Zikmund, Thomson Publication
Business Research Methods, Cooper and Schindlier, TMH Publication
Marketing Research: An Applied Orientation Naresh K. Malhotra, PHI
Marketing Research-Text and cases, Nargundkar
Research Methods, William and M.k.Trochim
Research Methodology, R.Panneerselvam
Business Research Methodology, Srivastava and Rego
Complete Business Statistics, Amir D Aczel
Statistics for Management, Levin & Rubin

MBA (CM) 021 LABOUR MANAGEMENT & INDUSTRIAL RELATIONS

Objective: To familiarise the students with the theory, concepts, complexities and developing trends in Labour Management and
Industrial Relations.
Course Outline
Unit I Industry as a Social System, Industrialisation and Work Environment, Techno-cultural Development and Social Change,
Declaration of Philadelphia 1944, Impact of ILO on Indian Labour Scene, Ratification & Implementation of ILO Conventions.
Constitutional framework and Indian Labour Force. Unionisation & National Labour Federation, Employees Federations (FICCI,
AIOE, EFI, ASSOCHAM), Labour Administrative Machinery Central Board of Workers Education, Unfair Practices, Judicial
interpretations and Social Justice, ILO in pursuit of Dignity of Labour.
Unit II Industrial Relations – Concept, scope and Objectives, Functional Approaches and theories in IR, Rationalisation and
automation; Instruments of Economic Coercion – strike, lockout, gherao, lay off, retrenchment, closure; Labour welfare and social
security; Some issues and concerns – unorganised labour, agricultural labour, need for integrated social security.
Unit III Industrial Democracy – Code of Conduct, Code of Discipline, Works Committee, Shop councils, joint management
council, collective bargaining, labour co-partnership, Indian experiences, Participation of workers in Management Bill, 1990.
Unit IV Preventive Maintenance in IR – Need for Environment friendly legislation (TU Act, ID Act, ESI Corpn, etc.)
Recommendations of NCl; Labour Management Cooperation : Psychological determinants of Industrial Efficiency; Coercive
interventions & voluntary agreements; HRD functions & IR; Future of IR in India.
Recommended book(s)
Saxena,R.C., Labour Problems and Social Welfare.
Sharma, A.M, Aspect of Labour Welfare and Social Security
Surendra Singh, Labour Management and Industrial Relations.
Mamoria,C.B., Dynamics of Industrial Relations In India
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Sinha,G.P., Industrial Relations & Labour legisation
Monappa, Arun, Industrial Relations
Agrawal,R.D., Dynamics of Industrial Relations In India
Giri,V.V., Labour Problems in Indian Industry
Report of the National Commission on Labour, 1969.
The Industrial Disputes Act, 1947: The Industrial Employment (Standing Orders) Act,1946; The trade Union Act, !926.

MBA (CM) 022 ENTREPRENEURSHIP & NEW VENTURE PLANNING

Objective: To promote entrepreneurship and equip the student with the skills required for preparing feasible and successful
business plans.
Course Outline
Unit I Entrepreneurship and New Venture Planning
The early career dilemmas of an entrepreneur, the entrepreneurs role, task and personality, a typology of entrepreneurs: defining
survival and success, entrepreneurship as a style of management, the entrepreneurial venture and the entrepreneurial organization
Unit II Choosing a direction for New Venture
Opportunity recognition and entry strategies: New product, Franchising, Partial momentum, Sponsorship and Acquisition, The
strategic window of opportunity: scanning, positioning and analyzing, Intellectual Property: Creation and protection
Unit III Opening the window: gaining commitment
Gathering the resources which are not available, the business plan as an entrepreneurial tool, financial Projections: how to do them
the right way, debt, venture capital and other forms of financing, sources of external support, developing entrepreneurial
marketing: Competencies, networks and frameworks
Unit IV Closing the window: sustaining competitiveness
Maintaining competitive advantage, the changing role of the entrepreneur: mid career dilemmas, harvesting ‘Strategies versus Go
for Growth’, strategic execution of new ventures and their assessment after execution; Strategic Issues: New Venture planning in
competitive environment, New Venture Planning and Legal Issues, Precautions and after effects, Use of Information Technology
tools for New Venture planning: e-CRM, ERP etc.
Recommended book(s)
Dr. Mathew J. Manimala, Entrepreneurship theory at crossroads, Biztantra
Vasant Desai, Entrepreneurial Development & Management, Himalaya Publishing House
Maddhurima Lall, Shikha Sahai, Entrepreneurship, Excel Books

MBA (CM) 023 STRESS MANAGEMENT

Objective
To equip the student in understanding the triggers of stress and in better managing stress.
UNIT I Concept of Stress: Origin - a) Basic concepts of the theory of H. Selye (Stressors; Basic Stress-reactions; Distress);
b)Principles of Adaptation: From Darwin up to modern military psychology (Degeneration, Idioadaptation, Aromorphosis;
Hierarchy of needs and orgiastic principle; Diagnostics of adaptation in a group; Adaptation to extreme activity conditions)
UNIT II Individual and popular concepts of stress, Exercises on definition of actual models of stress and its reduction, Stress and
psychological disorders (Sleep disorders; Eating disorders; Emotional disorders)
Practical skills of stress management: SM in positive psychotherapy (Comprehension vs. Estimation; National features of dealing
with stress);
UNIT III Stress management in NLP (Words- and formulas- parasites; their genetics and morphology; Stress-patterns:
discovering; breaking; transformation; Reframing of habitual stress-reactions; Question of psychological ecology)
UNIT IV Extreme approaches to SM: military techniques of self-control a)Regulation of sleeping regime b) Muscular tension
reduction c) Emotional tension reduction
Recommended Books
1. Ann Edworthy, Managing Stress, Open University Press, Buckingham, Phildephia.
2. K.Hari Gopal, Organizational Stress, University Press.
3. Dr.Rakesh Chopra Santosh Sharma, The stress Cyclone Suffer or Emerge out: The choice of yours, Institute of corporate
Management, Excel Books.

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MBA (CORPORATE MANAGEMENT)
SEMESTER III
Core Papers (Two Papers, Both are Credit and Compulsory)
IMS 031 Strategic Management - I
IMS 032 Business Laws

Foundation Paper
LU 031 Foreign Language (Non credit) Compulsory Paper
LU032 Summer InternshipReport (Credit)

Elective Papers – Credit (Select any one group, Total No. of elective
paper in a semester will be five)

A. (3-5 Papers Supportive to the discipline of study)

Marketing
MBA (CM) M-031 Marketing Research
MBA (CM) M-032 Marketing Communication
MBA (CM) M-033 Consumer Behaviour
MBA (CM) M-034 Industrial Marketing
MBA (CM) M-035 International marketing
Finance
MBA (CM) F-031 Working Capital Management
MBA (CM) F-032 International Financial Management
MBA (CM) F-033 Indian Financial System
MBA (CM) F-034 Corporate Restructuring
MBA (CM) F-035 Investment Analysis and Portfolio Management
HRM
MBA (CM) HR-031 Organizational Behaviour
MBA (CM) HR-032 Lebaour Legislations
MBA (CM) HR-033 Labour Management & IR
MBA (CM) HR-034 Dynamics of Human behaviour
MBA (CM) HR-035 Human Resource Information System

B. For Expanded range of study up to two paper of any stream of specialization available in the same semester of any of
the IMS-MBA programs

IMS 031 STRATEGIC MANAGEMENT - I

Objective: To acquaint the students with the concept of strategy, its formulation and different strategic alternatives.
Course Outline
Unit I:
Business Policy as a Field of Study: Nature, importance, purpose and objectives of Business Policy.; Strategic
Management Process: Strategists and Their Role in Strategic Management.; Hierarchy of Strategic Internet: Vision,
Mission, Business Definition, Goals and Objectives
Unit II:
Environmental Appraisal: Environmental Scanning, Appraising the Environment; Organizational Appraisal: Organisational
Capability Factors, Considerations in Organisational Appraisal, Methods and Techniques used for Organisational
Appraisal, Structuring Organisational Appraisal.
Unit III:
Company level strategies: Grand, Stability, Expansion, Retrenchment & Combination Strategies & Corporate
Restructuring; Business Level strategy: Business-level, Generic Business & Tactics for Business Strategies.
Unit IV:
Strategic Analysis and Choice: Process of Strategic Choice, Corporate-level and business-level Strategic Analysis.;
Routes to Competitive advantage
Recommended book(s)
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Crafting and executing strategy, by Thompson, Strickland & Gamble, TMH
Strategic Management – An Integrated Approach, by Charles W.L. Hill, Gareth R. Jones – Biztantra
Business Policy, by Azhar Kazmi

IMS 032 BUSINESS LAW

Objective: To familiarize the student with legal aspects of conducting business.
Course Outline
Unit I
Indian Contract Act, 1872 Contract- Meaning, Essentials, Kinds, Offer and Acceptance, Contractual Capacity, Free
Consent, Consideration, Void Agreements, Quasi Contracts. Modes of discharge of contract and remedies for breach of
contract. Contract of Indemnity and Guarantee. Law of Agency.
Unit II
The Sale of Goods Act, 1930 Meaning of Contract of sale, Difference between Sale and Agreement to Sell. Conditions and
Warranties, Transfer of Property in Goods, Unpaid Seller and his Rights.
Unit III
Indian Partnership Act, 1932. Meaning and test of Partnership, Implied Authority of a partner, Position of a minor in
partnership, Consequences of Non Registration of a partnership, Firm Expansion, Death and Insolvency of a partner,
Dissolution of firm
Unit IV
The Negotiable Instruments Act, 1881 Meaning, and characteristics of promissory note, bill of exchange and cheque.
Holder and Holder in due course. Negotiation and assignment. Crossing of cheque, bouncing of cheques. Elements of
company law; Meaning and types of companies, Formation and incorporation Memorandum of Association, Articles of
Association, Prospectus.
Recommended book(s)
Elements of Mercantile Law, by N D Kapoor, Sultan Chand
Legal Aspects of Business, by Akhileshwar Pathak, Tata Mc GRAW HILL
Business Law, by M C Kuchhal -Vikas

MBA (CM) M-031 MARKETING RESEARCH

COURSE OBJECTIVES
The course is designed to familiarise the students with the concepts, significance and application of marketing research to
meet the ever – changing challenges in the marketing world.
COURSE OUTLINE
Unit I : Introductory
Concept, nature, scope, importance and limitations of marketing research, difference between marketing and market
research, scientific methods of research, marketing information and decisions – making, enviornment analysis and
information value. Bayesian analysis, managerial application of decision theory.
Unit II : Marketing Research Process and Analysis of Data
Research procedure, research design, types of research designs, hypothesis, data-collection : Questionnaire designing,
attitude measurement and scaling techniques, survey administration, administering questionnaire, interview, observation,
sampling techniques, procedure and problems. Scrutiny, classification, tabulation, analysis and statistical evaluation of
data, tests of significance : chi-square test, t-test, z-test and f-test, factor analysis, correlation and regression (simple and
multiple), time-series analysis, data analysis and other methods.
Unit III : Functional Research Areas and Problems
Analysis of market opportunities, product and consumer research, formulation of product politicies, branding and
packaging research, motivational research, projective techniques, advertising research, marketing and sales research.
Unit IV : Managing Marketing Research
Ethical issues in marketing research, organisation of marketing research department, effectiveness of marketing research
department. Role of research agencies, status of marketing research in India and its future.
SUGGESTED READINGS
1. Luck and Robbins : Marketing Research
2. Byod and Wetfall : Marketing Research : Text and Cases
3. Oswald & Mascarentias : New Product Development, Marketing Research and Management
4. George & Kress : Marketing Research
5. Green & Tull : Research for Marketing Decisions
6. Luck, Wales & Taylor : Marketing Research
7. Patel & Kulkarni : Modern Marketing and Management
8. Sethna, B.N. : Research Methods in Marketing and Management
9. Sharma, D.C. : Marketing Research : Principles, Application and cases
10. Barket, Raymond : Marketing Research : Text and Cases
11. Beri, G.C. : Marketing Research : Text and Cases
12. Kinner, T.C. & Taylor, J.R. : Marketing Research and Applied Approach

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MBA (CM) M-032 MARKETING COMMUNICATION
COURSE OBJECTIVE
To provide an intensive input about various aspects of communication as a vital tool of marketing function.
COURSE OUTLNE
Unit I
Communication – Meaning, needs, process elements, sender, message-receiver, feedback, interpersonal Vs. mass
communication, impact of groups in Communication. Promotional Tools. Marketing Communication – process, role, mix,
models, channels, role of product, price and place in marketing communication. Communication Network, Models of
Communication, Marketing – Decision support system.
Unit II
Designing Communication and Promotion Mix strategies. Steps in developing effective communication. Identigying the
target audience. Determining communication, objectives, designing the message, selecting the communication channels,
establishing the total promotion budget, deciding on the promotional mix, organising and managing integrated marketing
communication. Advertising : Designing effective advertising programs, setting the advertising goal, deciding the
advertising budget, designing the advertising message, message-generation, evaluation, selection and executive, deciding
the media, deciding on reach, frequency and impact, choosing among major media types, deciding media timing.
Unit III
Evaluation of Effectiveness of marketing communication process and its redesigning. Marketing Communication strategy
and responses. Sales Promotions; Purpose and Major Decisions in Sales Promotion & Tools. Managing the Sales Force :
Designing, Managing, Improving the Sales Force, Personal Selling, Negotiations Relationship Marketing.
Unit IV
Public Relations, MRP, Major Decisions & Tools in MPR. Journals, Company Literature & Audio-Visual Techniques.
Direct & On-line Marketing, Electronic – Business, Customer databases, Integrated Direct Marketing, Public & Ethical
Issues in Direct Marketing.
SUGGESTED READINGS
Wayne Delozier M. : Marketing Communication
Edgar Crane : Marketing Communication

MBA (CM) M-033 CONSUMER BEHAVIOUR

Course Objectives
To provide on exposure to the students with the basic techniques of studying consumer behaviour.
Course Outline
Unit I : Study of Consumer
Meaning of Consumer, concept of consumer behaviour Consumer’s Need and Motives, Consumer as a Perceiver and
Learner, Influence of Personality and Attitude on Buying Behaviour; Determinants of Consumer Behaviour, Cultural,
Social and Economic Factor Affecting consumer behaviour; Consumer attitude formation and change. Environmental
Influences on consumer behaviour.
Unit II : Individual Factors & Group Influences
Factors Affecting Purchase decision; Fundamental Group of sensation; Perception, emotion, motivation, Cognition. Group
Influence; Role, Status, Norms; Family Influences; Life-Cycle Effects, Family Decision marking.
Unit III : Models of Consumer Behaviour
Models of individual and Industrial Buying Behaviour. Consumer Behaviour and market segmentation consumer
psychology, consumer motivation, research and techniques.
Unit IV : Communication with Consumer
Two-step flow of Communication theory, Adoption, diffusion of innovation, cognitive Dissonance. Socio-economic and
Cultural Aspects of Indian Consumer Market.
SUGGESTED READINGS
Schiffman, L.G., Kanuk, and L.L. : Consumer Behaviour
Engel, J.F., Kollat and Blackwell, R.D. : Consumer Behaviour
Kotler, P. And Co., K. : Marketing Management and Strategy
Bennett, P.D. and Kassasrjian,H.H. : Consumer Behaviour
Shenth, Jagdish, N. : Model of Buyer Behaviour.
Howard, Joh., A. And Shenth, Jagdish, N. : The Theory of Buyer Behaviour
Nicosia, Hranceso M. : Customer Decision Process
Walters : Consumer Behaviour

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MBA (CM) M-034 INDUSTRIAL MARKETING
Objective: To developing an understanding of issues involved in marketing of industrial products .
Course Outline
Unit – I
The environment of Industrial Marketing, Industrial Marketing Perspective. Dimensions of Organizational Buying,
Organizational Buying Behaviour, Access marketing opportunities, Industrial Marketing Planning.
Unit – II
Managing the Industrial Product Line, Industrial Marketing Channels : Channel Participation, Industrial Marketing
Channels : Design and Management, Industrial Marketing Channels : Logistical Interface, Pricing Strategy.
Unit – III
Advertising and Sales Promotions, Managing the industrial advertising effort, supplementary promotion tools, personal
selling, models for industrial sales force management.
Unit – IV
Industrial Marketing Research. Evaluation of Industrial Marketing Strategy, Norms and Standards, Control and Monitoring
of Industrial Marketing process.
Recommended book(s) :
Alexander Cross and Hill, Industrial Marketing.
Webster, F.E., Industrial Marketing Strategy.
Hass W., Industrial Marketing Management.
Cox, E., Industrial Marketing Research.
Meyers, Industrial Relations in India.
Reider and Reider, Industrial Marketing.

MBA (CM) M-035 INTERNATIONAL MARKETING

Objective: The course is focused towards imparting requisite awareness amongst the marketing students for conducting
and managing international marketing activites, thereby handling challenges in this competitive global world.
Unit 1.Importance and Challenge of International Marketing-Definition of International Marketing: Domestic Marketing
Vs. International Marketing; Categories of International marketing Involvements; International Marketing Task; Nature of
International Marketing Management; Analysis of International Marketing Environment and Identifying Foreign Markets -
Political Considerations and Governmental Influences; Cultural and Social Dynamics; Economic Development and
Geographical Conditions; Competitive Conditions; Legal and Financial Influences.
Unit 2 International Marketing Intelligence and Research - Analysis of World Market; Market analysis; Purposes and
Methods; Marketing Intelligence; International Marketing Research. Planning Entry and Operations Strategies-Export;
Franchise, Joint Ventures; Direct Investment; Multinational Operations.
Unit 3. International Product Policies - Strategic Considerations in Making Multinational Product Decisions; Alternative
Strategies in Multi-national Product Planning; Methodology in Making Multinational product Decisions. International
Pricing Decisions-Price Escalation; International Transfer Pricing; Pricing Strategy; Factors influencing the Establishment
of International Prices; Export Pricing; Differential Pricing.
Unit 4 International Distribution System and Logistics-International Marketing Channel Decisions; Importance and Scope
of Channel Decisions; Channels between Nations; International Physical Distribution Decisions; Nature of Physical
Distribution; The Systems Concept; Trade Terms; Structure of International Physical Distribution. International Marketing
Communication-Communication with Foreign Buyers; Planning and Preparing International Promotional Programmes;
Media Structure; Planning Media Strategy; Cooperative Advertising. Emerging Issues and Developments in International
Marketing
Suggestive readings:.
International Marketing by Cateora
Global Marketing Management by Warren Keegan
Global Marketing Strategies by Jeannet
International Marketing Management by Subhash Jain
International Business Environment-Francis Cherunilam;
Global Marketing-Foreign Entry,Local Marketing and Global Management- Johny K.Johanson;
Varshney & Bhattacharya : International Marketing Management, Sultan Chand & Sons ;
S.C. Jain : International Marketing Management, Boston : Kent Publishing ;
S. Hollensen, A. Thornhill, P. Lewis : Global Marketing-A Decision Oriented Approach, Pearson Edu. Limited

MBA (CM) F-031 WORKING CAPITAL MANAGEMENT

COURSE OBJECTIVE
The objective of this course is to acquaint the students with the problems of working capital management.
COURSE OUTLINE
Unit I
Approaches to working capital financing, Liquidity vs. Profitability trade-off, decision towards an optimal policy, tools for
analysis of working capital of a concern.

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Unit II : Management of Cash and Marketable Securities
Motives for holding cash, the cash budget, efficiency of cash management; compensating balances, reasons for holding
marketable securities, alternative strategies, choice of securities.
Unit III : Management of Receivables and Inventories
Nature of Receivables, cost of maintaining receivables factors affecting size of receivables, policies for managing
Accounts receivables, determination of potential credit policy and credit standit standards. Benefits of holding inventory,
risks and costs associated with inventories, inventory. Management Minimizing cost in inventory.
Unit IV : Current Assets Financing in India
Forecasting future cash requirements, shorts terms credit alternative strategies for financing working capital, accrued wages
and taxes accounts payable, cost of trade credit, bank loan’ commercial papers, secured loan. Pattern and sources of
working capital financing in India with reference to Government policies.
SUGGESTED READINGS
Hampton J. John Financing Decision Making – Concepts, Problems and Cases
Brigham, Gegene, F. Fundamentals of Financial Management
Wright Financial Management
Mishra, R.K. Management of Working Capital In India
Khan & Jain Financial Management
Pandey, I.M. Financial Management
Prasanna Chandra Financial Management
James C. Vanhorne Financial Management and Policy
Block & Brit Foundations of Financial Management

MBA (CM) F-032 INTERNATIONAL FINANCIAL MANAGEMENT

Course Objectives
The objective of the course is to give insight relating to financial management applications in the realm of international
business with special reference to international financial markets systems & problems of MNCs
Course Outline
Unit I : International Financial Environment, International Financial Market & International
Financing
The rise of Multinational Corporation, International Financial System. The Foreign exchange market, the determination of
exchange rates. The international monetary system & international economic linkages. Financing Foreign Operations,
International financial markets, the Euro Markets, the Development Banks e.g IMF, World Bank & Asian development
bank . Short term Financing-objectives, Options & strategy, Special financing vehicles -International leasing, Interest rate
& Currency swaps. LDC - Debt equity swaps the GDRs.
Unit II : BoP, Foreign Trade Financing & Foreign Exchange Risk Management
Payment terms in international trade, Balance of payment & categories, the international flow of goods services & capital,
Financing technique in international trade, Export Financing & Credit insurance, Counter trade, Foreign exchange risk
Management with special reference to Financial Management .
Unit III : International Currency Asset Management
International Cash, Accounts Receivable & Inventory Management , Inter Company fund flow mechanism .
Unit IV : Foreign Investment Analysis
Corporate Strategy and FDI , Dessigning a global expansion strategy , Capital budgeting for the Multinational Corporation
- Issues in foreign investment analysis , foreign project appraisal, political risk analysis & its Management . Cost of capital
for foreign Investments .
Suggested Readings
1. Varn Horn Financial Management & Policy (PHI )
2. Wod d Bryne J International Business Finance (Mc Millan)
3. Rita m Rudrigues International Financial Management (PHI)
4. Zeneoff D & Zwick J International Financial Management (PHI)
5. Shapiro A.C. International Financial Management (PHI)

MBA (CM) F-033 INDIAN FINANCIAL SYSTEM

COURSE OBJECTIVE
The aim of the course is to enable the students to understand the structure and systems of Indian Financial Markets and
financial institutions.
COURSE OUTLINE
Unit I : Financial Systems & Money Market
Definition, Significance and its relationship with economic development. An overview of the Indian Financial Sytems. The
constiuents of a Financial System Markets, Financial Market as a part of Financial System. Its various components e.g.
Call Money, treasury bill, commercial bill, commercial paper, financial guarantee, discount market etc. present position of
Indian Money Market.

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Unit II : Capital Market
Concept, characteristics and functions. The primary (New Issue market) and the secondary market. Instruments of Capital
Market, Capital market institutions – The stock exchange, its organisation, functions and control, capital market in India,
SEBI, Stock holding corporation of India, OTCEI and N.S.F.
Unit III : Banking Institutions
The RBI, Commercial banks and development banks – their objectives, function and present position.
Unit IV : Non Banking Financial Intermediaries
Investment institutions like – LIC, GIC, ICICI and UTI etc. and other non-banking financial intermediaries -–their
objectives, functions, organisation and present position, international financial institutions.
SUGGESTED READINGS
Bhole, M.K. : Financial Markets and Institutions
Khan, M.Y. : Indian Financial Systems
Srivastava, R.M. : Management of Indian Financial Institutions
Kuchal, S.C. : Corporation Finance
Khan, M.Y. : Industrial Finance
Desai, V. : Development Banking
Kuchhal, S.C. : The Industrial Economy of India

MBA (CM) F-034 CORPORATE RESTRUCTURING

Objective: To provide an in-depth understanding of all aspects and intricacies of law affecting and arising out of corporate
restructuring.
Course Outline
Unit I
Introduction: Meaning of corporate restructuring, need, scope and modes of restructuring, global scenario, national
scenario.
Mergers and Amalgamations: Concept, need and reasons, legal aspects, procedural aspects relating to commencing of
meetings and presentation of petition including documentation, economic aspects
including effect on the interest of small investors; accounting aspects, financial aspects including valuation of shares,
taxation
aspects, stamp duty and allied matters, filing of various forms.
Unit II
Takeovers: Meaning and concept, types of takeovers, legal aspects - SEBI takeover regulations, procedural aspects,
economic aspects, financial aspects, accounting aspects, taxation aspects, stamp duty and allied matters, payment of
consideration, bail out
Takeovers, takeover of sick units.
Revival and Restructuring of Sick Companies: The problem of sick industries and their revival with special reference to
the law relating to sick industrial companies.
Unit III
Funding of Mergers and Takeovers: Financial alternatives, merits and demerits, funding through various types of
financial instruments including preference shares, non-voting shares, buy-back of shares, hybrids, options and securities
with differential rights, employer stock options and securities with differential rights, takeover finance, ECBs, funding
through financial institutions and banks, rehabilitation finance, management buyouts.
Valuation of Shares and Business: Introduction, need and purpose; factors influencing valuation; methods of valuation.
Unit IV
Corporate Demergers/Splits and Divisions: Difference between demerger and reconstruction; modes of demerger – by
agreement, under scheme of arrangement, by voluntary winding up; tax aspects, tax reliefs, Indian scenario, reverse
mergers.
Financial Restructuring: Buy-back of shares – concept and necessity; SEBI guidelines; Government’s
guidelines, procedure and practice for buy-back of shares.
Alliances: Integrating alliances into corporate strategy; preparing for alliance, cross cultural
alliances; implementing and managing the alliances. Legal Documentation.
Recommended book(s)
Value Creation From Mergers And Acquisitions, by Sudi Sudarsanan – Pearson Education
Valuation for mergers Buyouts & Restructuring, by Arzak – Wiley India (P) Ltd.
Merger Acquisitions & Corporate Restructuring, by C.K. Murthy & S.R. Vishwanath – Sage Pub.
Takeovers, Restructuring & Corporate Governance, by Weston, Mitchel & Mulherin –

MBA (CM) F-035 INVESTMENT ANALYSIS AND PORTFOLIO MANGEMENT

COURSE OBJECTIVE
The basic objective of the course is to equip the students with investment analysis, selection and management.

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COURSE OUTLINE
Unit I : Investment – Fundamentals and Environment
An overview of investments, Investment fundamentals, Securities markets: Operations and regulation, Investment
information, Investment strategies.
Unit II : Analysis of Equity and other Investments
Equity shares basics and economic analysis, Industry and company analysis, Equity share valuation, Technical analysis,
Market efficiency. Preference shares, Convertible securities, Options, warrants and rights, Commodity futures, Financial
futures, real estate.
Unit III : Analysis of Fixed Income Securities
Fixed income securities – fundamentals, Valuation: Returns and risks, Investment strategies and portfolio considerations.
Unit IV : Portfolio Management
Portfolio Risk and Return, Portfolio Theory, Optimum Portfolio, Capital Market Theory, CAPM, Portfolio Balancing,
Portfolio Performance Evaluation. Mutual Funds Investing Internationally.
SUGGESTED READINGS
1. Fisher, D.E. & John, R.J. : Security Analysis and Portfolio Management
2. Preeti Singh : Investment Management
3. Edward A. Moses & John M. Cheney : Investment Analysis Selection and Management
4. Dobbin and Witt : Portfolio Theory and Investment Management
5. Richard Pike and Richard Dobbins : Investment Decision and Financial Strategy

MBA (CM) HR-031 ORGANIZATIONAL BEHAVIOUR

COURSE OBJECTIVE
The course aims to sharpen skills in Organisation behaviour and to manage change and develop the Organisations.
COURSE OUTLINE
UNIT I : BASIC CONCEPTS AND ELEMENTS OF ORGANISATIONAL BEHAVIOUR
Concept of Behaviour, nature, scope and significance, Formal and informal relations. Individual and Inter-personal
behaviour – individual and organisational behaviour. Leadership, communication, motivation, morale and skills.
Unit II : Group Dynamics and Behaviour Groups
Group Dynamics, Formation of Formal Groups, Emergence of informal groups - their characteristics, types and functions.
Merits and demerits of groups. Management and the group, organisational culture, quality of life at work.
Unit III : Basics of Decision Making
Types of decisions, elements in a decision situation, decision making environment, factors affecting decision making,
decision making process, decision making theories and models.
UNIT IV : ORGANISATIONAL CHANGE
Its causes, process of change accommodation, resistance to change, management of change, management of conflict and
crisis, organisational development.
SUGGESTED READINGS
1. Robins, Stephen P. : Orgnaisational Behaviour
2. Schen : Organisational Psychology
3. Hicks & Gullet : Organisations : Theory and Behaviour
4. Davis, K & Newstorm : Human Behaviour at Work
5. Luthans : Oranisational Behaviour
6. Prasad, L.M. : Oranisational Behaviour
7. Pathak, R.D. : Oranisational Behaviour
8. Simon Herbert : The New Science of Management Decisions
9. Radford, K.J. : Modern Managerial Decision Making
10. Shull, F. et. al. : Organisational Decision Making
11. Harrison, Frank E. : The Managerial Decision Making
MBA (CM) HR-032 LABOUR LEGISLATIONS
Course Objective
The Chief aim of this course is to equip the students with the knowledge of various labour laws.
Course Outline
Unit I
Evolution of Labour Laws in India. The Factories Act, 1948, Shops and Commercial Establishments Act.
Unit II
The Payment of Wages Act, The Payment of Bonus Act, 1965, The Workmen Compensation Act, 1923
Unit III
The Industrial Disputes Act, 1947, The Trade Unions Act, 1926, Employee's State Insurance Act, 1948

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Unit IV:
Machinery for the settlement and administration of labour disputes – Conceliation, collective bargaining, principles of
natural justice, unfair labour practices and arbitration. Disciplinary Proceedings – Mis-conduct, dismissal, discharge and
domestic enquiry. Miscellaneous laws and leading cases.
Suggested readings
1.Kapoor, N.D. : Hand Book of Labour Laws
2.Nabhi : Labour Laws One Should Know

MBA (CM) HR-033 LABOUR MANAGEMENT AND INDUSTRIAL RELATIONS

Course Objectives
The objective of the course is to familiarise students with theory, concept, complexities and developing trends in Labour
Management and Industrial Relation with a view to manage industry for productive out - put.
Course Outline
Unit I :
Industry as a Social System, Industrialisation and Work Environment, Techno-cultural Development and Social Change,
Declaration of Philadelphia 1944, Impact of ILO on Indian Labour Scene, Ratification & Implementation of ILO
Conventions. Constitutional framework and Indian Labour Force. Unionisation & National Labour Federation, Employees
Federations (FICCI, AIOE, EFI, ASSOCHAM), Labour Administrative Machinery Central Board of Workers Education,
Unfair Practices, Judicial interpretatrions and Social Justice, ILO in pursuit of Dignity of Labour.
Unit II
Industrial Relations – Concept, scope and Objectives, Functional Approaches and theories in IR, Rationalisation and
automation; Instruments of Economic Coercion – srike, lockout, gherao, lay off, retrenchment, closure; Labour welfare and
social security; Some issues and concerns – unorganised labour, agricultural labour, need for integrated social security.
Unit III
Industrial Democracy – Code of Conduct, Code of Discipline, Works Committee, Shop councils, joint management
council, collective bargaining, labour co-partnership, Indian experiences, Participation of workers in Management Bill,
1990.
Unit IV
Preventive Maintenance in IR – Need for Environment friendly legislation (TU Act, ID Act, ESI Corpn, etc.)
Recommendations of NCl; Labour Management Cooperation : Psychological determinants of Industrial Efficiency;
Coercive interventions & voluntary agreements; HRD functions & IR; Future of IR in India.
Suggested Readings
Saxena,R.C. : Labour Problems and Social Welfare.
Sharma, A.M. : Aspect of Labour Welfare and Social Security
Surendra Singh : Labour Management and Industrial Relations.
Mamoria,C.B. : Dynamics of Industrial Relations In India
Sinha,G.P. : Industrial Relations & LABOUR lEGISATION
Monappa, Arun : Industrial Relations
Agrawal,R.D. : Dynamics of Industrial Relations In India
Giri,V.V. : Labour Problems in Indian Industry
Report of the National Commission on Labour, 1969.
The Industrial Disputes Act, 1947 : The Industrial Employment (Standing Orders) Act,1946; The trade Union Act, !926.

MBA (CM) HR-034 DYNAMICS OF HUMAN BEHAVIOUR

Objective: To develop an understanding of the dynamics of human behavior for successful handing of management issues
and promote better understanding amongst members of the organization.
Course Outline
Unit I
Cognitive Processes - Thinking and Problems Solving, Thinking, Concept, Theoretical Perspectives; Types, Convergent,
Divergent Lateral, Reasoning, Decision Making Process, Approaches, People Focussed &Product focused., Strategies
employed, Creating Positive Mindsets Problem Solving, Concept, Approaches in Managerial Perspectives, Brain Storming,
Sensitivity Training, T Groups, Encounter Groups. Emotional Intelligence, Concept, Nature, E.Q. for Improving Emotional
Intelligence
Unit-II
Personality- Concept, Theoretical perspective- Trait & Type Approach (Brief); Self Concept, Meaning & Nature, Self
Growth Movement, Type A, B, C, Personality, Healthy Personality (All port’s Mature), Jungs Personality Indicators
Unit-III
Mental Health: Concept Principles of Deviance and Disability, Act; Who is Mentally Ill?; Stigma, National Mental Health
Act Provision for the Attitude Job Satisfaction and Mental Health & Work Ethics; Mentally ill? Parameters of Positive
Mental Health; National Services for the Mentally Ill.
Unit IV
Stress: Concept Types, Physiological Arousal as Base Reactions and Coping (Task Oriented, Ego Defense Mechanism),
and Managing Stress- Time Management Skills Relaxation Exercises Handling External Toxins. Behavioral Change:
Concept Significance Self Awareness, Methods and Techniques of Self Development
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Recommended book(s)
Arnold, John, Robertson, Iran T. and Cooper, Cary L., Work Psychology- Understanding Human Behaviour in the Work
Place, Mac Millan
Baron, Robert A. and Greenberg, Jerald, Behaviour in Organisations, Prentice Hall International
McConnel, James V., Understanding Human Behaviour, Holt Rinehart and Winston
Spencer, Christopher and Scelt, Peter, Psychology : A Contemporary Introduction, Black Well
Tiffin, J. and McGormick, B.J., Industrial Psychology, Prentice Hall of India

MBA (CM) HR-035 HUMAN RESOURCE INFORMATION SYSTEM

Objective
To acquaint the student with the necessity of working with Information Systems in the realm of Human Resource and to
highlight the specific areas where IS can contribute and facilitate working.
UNIT-I
Evolution of Human Resource Management and Human Resource Information Systems: The Role of Information
Technology. Database Concepts and Applications in Human Resource Information Systems. Systems Considerations in the
Design of an HRIS: Planning for Implementation. Human Resource Information Systems Needs Analysis.
UNIT II
System Design and Acquisition. Project Management and Human Resource Management Advice for Human Resource
Information Systems Implementation. HR Metrics and Workforce Analytics. Cost Justifying HRIS Investments.
UNIT III
Change Management: Implementation, Integration, and Maintenance of the Human Resource Information System. Human
Resources Administration and Human Resource Information Systems. Talent Management. Recruitment and Selection in
an Internet Context
UNIT IV
Training and Development: Issues and Human Resource Information Systems Applications. Performance Management,
Compensation, Benefits, Payroll, and the Human Resource Information System. Human Resource Information Systems
and International Human Resource Management. HRIS Privacy and Security. The Future of Human Resource Information
Systems: Emerging Trends in HRM and IT. Exposure to contemporary software’s used in this field
Recommended Books
Human Resource Information Systems : Basics, Applications, And Future Directions by Michael J. Kavanagh, Mohan
Thite and Richard D Johnson; Sage Publications

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SEMESTER IV
Core Papers (Two Paper, Both are Credit and Compulsory)

IMS 041 Strategic Management – II

IMS 042 Organizational Effectiveness & Change

Foundation Paper
LU 041 Research Report/Business Plan(Credit & Compulsory)

Elective Papers – Credit (Select any one group)

A. 2-4 Papers Supportive to the discipline of study

Marketing
MBA (CM) M-041 Sales Promotion & Advertising
MBA (CM) M-042 Product and Brand Management
MBA (CM) M-043 Management of International Business
MBA (CM) M-044 Rural Marketing
Finance
MBA (CM) F-041 Corporate Financial Policy
MBA (CM) F-042 Capital Investment Decisions
MBA (CM) F-043 Corporate Taxation and Planning
MBA (CM) F-044 Corporate Project Appraisal Management
HRM
MBA (CM) HR-041 Performance Management
MBA (CM) HR-042 Corporate Governance & CSR
MBA (CM) HR-043 HR Issues in Mergers and Acquisitions
MBA (CM) HR-044 Quantitative Human Resource Management

B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of any
of the IMS-MBA programs

IMS 041 STRATEGIC MANAGEMENT - II

Objective: To comprehend strategic management process, understand interrelationship between formulation and
implementation and apply administrative and leadership skills for successful implementation of strategies.
Course Outline
Unit I:
Nature and Scope of Strategic Management. Concept of Core Competence, Capability and Organisational learning;
Managing of Change; Process of Strategic planning and Implementation, Activating Strategies, Strategy and Structure.
Unit II:
Organisational values and their Impact on Strategy: Power Games amongst Competing Players, Behavioural
Implementation, Functional and Operational Implementation.
Unit III:
Chief Executive and Board: Work of Top Management: Turnaround Management; Management of Strategic Change,
Strategy Evaluation and Control
Unit IV:
Mergers and Acquisitions; Strategic Management in an International Firm; Strategy and Corporate Evolution in Indian
Context.
Recommended book(s)
Strategic Management Concepts & Cases, by Fred R. David, Pearson Education/PHI.
Strategic Management Building & Sustaining Competitive Advantage, by Pitts & Lei, Thomson South Western
Crafting and executing strategy, by Thompson, Strickland & Gamble, TMH

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE

Objective: To understand the facilitative forces for organisational effectiveness and management of change.
Course Outline
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Unit I
Understanding Organizational Effectiveness and Change. Concept and Process of Organizational Effectiveness;
Concept and Process of Organizational development; Design, Development and application OD interventions.
Unit II
Organizational Learning and Learning Organizations: Process of organizational learning; Characteristics of learning
organizations; Creativity and innovations; Organisational Change.
Unit III
Interpersonal Relationships: Individual's Behaviour, Individual's in Group; Perception, motivation, attitudes, values,
personality. Interpersonal Communication: Types of Interpersonal Relationship Inter group behaviour & collaborations;
Team building & team management; Transaction Analysis.
Unit IV
Organizational Culture and Climate. Organizational Ethos; Dimensions and process of organizational climate;
Dimensions and process of organizational culture; Power and Politics. Corporate Governance; Conflict Dynamics; Conflict
and Negotiations; Stress Management.
Recommended book(s):
Organizational Behaviour, by Stephen P. Robbins
Organizational Effectiveness and Change, by Cummins (South Western Thompson)
Management of Organizational Change, by Hari Gopal

MBA (CM) M-041 SALES PROMOTION AND ADVERTISING

Course Objective
To provide and exposure to the innovations in advertising as an effective technique of sales promotion.
COURSE OUTLINE
Unit I
Concept and nature of advertising – importance, evolution, advertising and marketing, effectives of advertising an
production, market consumers, industrial growth and the society as a whole.
Unit I : Advertising Planning
Determining objectives environment and analysis of consumer behaviour, selection of strategy, advertising budget – media
selection and advertising agency, advertising process – communication, persuasion personal influence, ethics in advertising
– measuring advertising effectiveness, advertising research – advertising messages.
Unit III : Sales Promotion & Personal Setting
Concept, significance of sales promotional, objectives strength and limitations, forms of sales promotion, sales promotion
programmes and strategies. The Modern concept of salesmanship, features and types of salesmanship, qualities of a good
salesman – physical social, mental and moral qualities. The sales process – collaborative selling, Personal selling process –
Types of personal selling.
Unit IV
Measuring effectiveness of advertising and sales promotion measures, Sales promotion measures in a globally competitive
environment.
SUGGESTED READINGS
1.Mishra, M.N. : Sales Promotion and Advertising Management
2.Kazmi & Badra : Advertising management
3.Ayker & Mayer : Advertising management
4.Ayker & Batra : Advertising management

MBA (CM) M-042 PRODUCT AND BRAND MANAGEMENT

COURSE OUTLINE
UNIT I : BASIC CONCEPTS
Need for product management, product management functions. Product management decisions : product-mix product-
modification, planning and diversification concepts of Product line and Brand line, branding and packaging decision.
Product Portfolio : BCG Matrix, strategy to balance product – portfolio, changing role of product managers – Authorities
and Responsibilities.

UNIT II : PRODUCT PLANNING

Matrix approach to product planning. Product life cycle – an aid to product planning Product life cycle – as a tool to plan
market share strategies.
UNIT III : NEW PRODUCT DEVELOPMENT AND NEW PRODUCT LAUNCHING
Setting Responsibilities for New Product Development, Structural units for new product development, Adoption process,
classification of adopters, integrated approach to new product development, generation, screening and development of new
product ideas. Purpose and strategies for New Product Launching Segmentation and Targeting for New Product,Test
Marketing strategy for New Product Launching
UNIT IV : BRANDING AND PACKAGING
A Brand, Product differentiation, Importance of brand positioning for marketing success, Brand Building and Brand
Positioning. Brand Name Selection Process and values of a Brand Name, Brand dimensioning. Ingredients of a leadership
position, positioning of Followers, Nichers and Niche marketers. Packaging Concept, importance of packaging, functions
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of packaging, cost effectiveness, social and legal aspects of packaging, packaging and product differentiation, packaging
and Brand position.

MBA (CM) M-043 MANAGEMENT OF INTERNATIONAL BUSINESS

COURSE OBEJCTIVES
The course is designed to provide an insight into the International Business Environment and various machineries existing
at international level to meet the growing challenges of multinationals and international trade.
COURSE OUTLINE
Unit I : Introduction to International Business
Nature, scope and challenges in international business, alternative strategies, difference between internal and domestic
business, pre-requisites for success in international business. Theories of international trade, balance of payment and
foreign exchange.
Government Role
Government Influence on international business, role of government market protection and barriers, Tariff barriers,
quantitative restrictions, and non tariff barriers, generalised system of preference, export assistance, state trading and trade
policy, institutional infrastructure.
Unit II : Economic Institutions
WTO, UNCTAD, IBRD, IFM, European Union, NAFTA etc. regional economic integration and strategic implications.
Unit III : World Market Analysis
International business research and its problems, socio-economic, geographic, business customs and legal factors,
international business environmental influence on purchase behaviour, marketing strategies relating to products, channels
of distribution, pricing and promotion in the area of International Business, EURO.
Unit IV : India's Foreign Trade
Recent trends in India's Foreign Trade, international set-up for export, financial role of export – house and export
promotion agencies, risk in foreign trade, export procedures and documentation, India's trade and payment agreements.
SUGGESTED READINGS
1. Thorell, H.B. : Internatinal Marketing Strategy
2. Indian Institute of Foreign Trade : Case in International Marketing
3. Pathak, A.V. : Managing Multinational Corporations
4. Johri, L.M. : International Marketing Policies & Practices
5. Fayer Weather, John : International Marketing
6. Terpstra V. : International Marketing
7. Warren, Keegan : International Marketing Marketing
8. Zenoff, D.B. & Zwick, J. : International Financial Management
9. Casteova, P.R. : Strategic International Marketing
10. Miracle, G.E. : International Marketing Management
11. Varshney & Bhattacharya : International Marketing
12. Stanley, A.C. : Handbook of International Marketing

MBA (CM) M-044 RURAL MARKETING

Objective: To familiarise the students with the concepts, tools & techniques useful to a manager in the field of rural
marketing.
Course Outline
Unit – I
Conceptualization, Nature and Scope of rural marketing, growth of rural markets and opportunities, rural market
environment, Classification of rural markets, characteristics of rural consumers, problems, difficulties and challenges in
rural marketing, marketing research, MIS, Marketing Communication –media accessibility, exposures, buying and
planning.
Unit – II
Marketing of agricultural inputs – seeds, fertilizers, pesticides, tractors, diesel pump sets and other agricultural implements/
machinery, marketing of agricultural produces, regulated markets, dairying, marketing of rural industrial products,
handicrafts, crafts/ artisans products, cooperative marketing.
Unit – III
Marketing of FMCGs, Marketing of Consumer durables, managing marketing mix, rural marketing strategies –
segmentation, product strategies, pricing strategies, distribution and logistics strategies, promotion strategies.
Unit – IV
Organization and Development of services marketing of rural services – health, education, tourism, banking, insurance,
charities, finance, social etc., green marketing, micro–finance and micro–enterprises, role of finance in marketing of
FMCGs and durables, services marketing mix.
Recommended book(s) :
Gopalaswamy, T.P. – Rural Marketing, Wheeler.
Sukhpal Singh, Rural Marketing Management,Vikas.
Samiuddin et.al. (Ed.), Rural Marketing, National.
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Sanal Kumar, Rural Marketing, Response Books.
Raja Gopal, Rural Marketing, Rawat.
Raja Gopal, Organizing Rural Business, Sage.

MBA (CM) F-041 CORPORATE FINANCIAL POLICY

Course Objective
The course aims at accounting the students with the use of Financial tools & techniques for assisting the management in
formulating sound Financial policies .
Course Outline
Unit I
Concept, Nature, scope & significance of Corporate Financial Policy & Strategy, Goals , Mission & Objectives , Interface
between Finance and strategy.
Unit II
Financial Policy & Financing Decisions , Capital structure planning & designing , Dividend Policies. Financial Strategy &
Financial Instruments ,Financial Engineering & Financial Innovations ,Off Balance Sheet financing , Working Capital
strategy .
Unit III
Mergers , Acquistions& Corporate Restructuring Mergers - Features , Types, Legal & regulatory Frame-Work , steps
involved in Merger, Tender Offer , Merger as a Capital Budgeting decision . Takeovers -Legal framework,leveraged
buyouts , defensive strategies against takeovers . The restructuring strategy .
Unit IV
Corporate Distress Restructuring , Bankruptcy , Liquidation, Reorganisation, Sickness, Managing distress situations .
Suggested Readings
1. James C Vanhorne : Financial Management & Policy
2. R. M.Srivastava : Financial Decisions
3. I. M. Pandey : Financial Management
4. S.C.Kuchal : Financial Management
5. P. chandra : Financial Management
6. Hurt . Williams & Donaldson : Basic Business Finance
7. Hampton : Financial Decisions
8. Khan & Jain : Financial Management

MBA (CM) F-042 CAPITAL INVESTMENT DECISION

COURSE OBJECTIVES
The course aims at providing in-depth knowledge of long-term investment decisions and their financing patterns.
COURSE OUTLINE
Unit I : Introductory
Concept, nature, scope and significance of long-term investments, types of long-term decisions. Financing decision and
investment decisions, linkages between financing and investment decisions. The value maximization objective (VMO)
VMO and NPV rule.
Unit II : Capital Budgeting
Capital Budgeting decisions, types of projects, estimation of inputs and outputs, Traditional techniques of ranking and
projects : Payback, ARR, NPV and IRR. Choice of methods, Capital rationing.
Unit II : Capital Budgeting under Uncertainty and Risk
Concept of risk and uncertainty, various approaches of evaluation of risk-conventional methods, statistical methods for
independent and correlated cash flows, capital budgeting and CAPM.
Unit IV : Financing Decisions
Various instruments and institutions of long-term funding. Financing through capital markets, financial institutions and
newer modes of financing. Theories of Capital Structure, Contribution of Miller and Modgliani, later developments.
Managing the Capital structure, optimal capital structure traditional theories, Analysing leverage, Capital asset pricing
view. The Dividend policy-in perfect markets, in efficient markets and in imperfect markets.
SUGGESTED READINGS
1. Hampton J. John : Financing Decision Making – Concepts, Problems and Cases
2. Srivastava, R.M. : Financial Decisions
3. Khan & Jain : Financial Management
4. Pandey, I.M. : Financial Management
5. Prasanna Chandra : Financial Management
6. James C. Vanhorne : Financial Management and Policy
7. Hampton J.J. : Modern Financial Theory
MBA (CM) F-043 CORPORATE TAXATION AND PLANNING
COURSE OBJECTIVES
The course aims at, basically, to sharpen the skills of the students to enable them to organise planning of Corporate taxes.
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COURSE OUTLINE
Unit I : Introduction
The concept of Tax Planning. The scope of tax planning, tax evasion, tax avoidance and tax planning. Tax obligations of
Management System of Accounting, Tax-audit, Statutory obligations and Tax procedure.
Unit II : Tax Planning through Organisation Set-up
Comparative tax obligations of different forms of business organisation-individuals, partnership firms and companies. Tax
planning for employee remuneration.
Unit III : Tax Planning for Managerial Decisions
Corporate Capitalisation, Dividend Policy, Depreciation policy, Inventory policy, make or buy, repair or renovate, own or
lease, export & domestic sale, foreign Collaborations. Amalgamation, Mergers etc.
Unit IV : Tax Planning through Incentives
Classification of Income and expense, capital gains, other exemptions, deductions, rebates & relief for residential status
location, size, set off and carry forward of losses.
SUGGESTED READINGS
1. Srinivas, E.A. : Corporate Tax-Planning
2. Agarwal, J.D. & Agarwal, R.K. : Tax Planning for Industrial Units
3. Agarwal, R.K. : Tax Obligations under Income-Tax Law
4. Prasad, Bhagwati : Law and Practice of Income-Tax in India
5. Singhania, V.K. : Direct Tax Planning and Management
6. Mehrotra, H.C. : Income Tax Law and Practice
7. Shah, D.D. : A treaties on Tax-Planning
8. Santhanam, R. : Tax Planning in respect of Capital Gains
9. S.P. Goel : Direct Tax Planning and Management
MBA (CM) F-044 CORPORATE PROJECT APPRAISAL & MANAGEMENT
Objective: To equip the students with understanding of project formulation, evaluation and implementation with practical
prospective.
Course outline
Unit I : Basic Concept
Concept of a Project, categories of projects, project development cycle. The concept of project management, tools &
techniques of project management. Forms of Project organisations.
Unit II : Project Formulation
Project identification, Project formulation and preparation : Market and Demand estimation, market survey, demand
forecasting technical factors – Material Inputs, technology, production, plant capacity, location and site, civil works, charts
layouts, work schedule, cost of project, means of financing, estimates of cost, financial projections.
Project Appraisal Criteria
Payback period, ARR, NPVI, IRR and social cost-benefit analysis, and risk analysis.
Unit III : Process of Project Appraisal
Technical, economic, financial, legal and social appraisal of the industrial projects, problems arising due to rate of
discount, wage-rates, exchange rates, treatment of taxes, social cost-benefits, treatment of risk and uncertainty, sensitivity
analysis and probability approach single as well as multiple projects.
Unit IV : Implementation, Monitoring and Control of Projects
Project scheduling, network techniques for resource and cost budgeting and scheduling, project management teams and
coordination. Monitoring and post implementation, evaluation of the projects.
Recommended book(s)
Prasanna Chandra, Project : Preparation, Appraisal, Budgeting and Implementation
P.K. Matto, Project Formulation in Developing Countries
Chitale, Project Viability in Inflationary Condition
Dass Gupta & Sen, Guidelines for Project Evaluation
Cleland and Kind, System Analysis and Project Management
Nagendra P. Singh, Emerging Trends in Entrepreneurship Development
D.K. Jain, Project Planning and Appraisal in Planned Economy
M. Mohsin, Project Planning and Control

MBA (CM) HR-041 PERFORMANCE MANAGEMENT

Objective
The objective of this course is to equip students with comprehensive knowledge and practical skills to improve their ability
for performance appraisal in their organizations. It is particularly intended for future managers and supervisors who will
conduct the performance appraisal of their subordinates.
UNIT I

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Fundamentals of Performance Management: Introduction to Performance Management; Defining and Measuring
Performance; Historical Perspective of Performance Management; Goal Setting Theory and Expectancy Theory;
Performance Management Model and System
UNIT II
Performance Management Process I: Performance Planning; Performance Standards; Key Performance Areas and Key
Result Areas; Competence and Competency Mapping; Performance Execution and Monitoring
UNIT III
Performance Management Process II: Performance Appraisal; 360-Degree Appraisal; Performance Review and
Feedback; Employee Development through Performance Management; Coaching, Counseling and Mentoring; Performance
Related Pay
UNIT IV
Team and Organizational Performance Management: Managing Team Performance; High Performance Work Teams;
Balanced Scorecard; Integrated Performance and Concept of Maturity Alignment; Case Studies. Exposure to contemporary
software’s used in this field
Recommended Books
Performance Management by C Appa Rao; Biztantra

MBA (CM) HR-042 CORPORATE GOVERNANCE & CSR

Objective: To enable the students to understand the domain of accountability, control, reporting and disclosures for a
corporate citizen.
Course Outline
Unit I
Meaning, Accountability issues, current context of Corporate Governance in India, Broad objectives and strategies, role of
independent directors, board structure, performance evaluation of board, training and development of directors, accounting
standards and accounting disclosures. Corporate Reputation, Corporate Legitimacy and Corporate Crime.
Unit II
Corporate Board: Attributes, Duties, Responsibilities, Liabilities. Shaping Directorial Competence and Board
Effectiveness. Financial Institutions and Nominee Directors. SEBI Regulations on Corporate Disclosure and Investor
Protection., Globalisation and Corporate Governance. Emerging Trends in Corporate Governance.
Unit III
Corporate Social Responsibility – meaning and scope. Multi-stakeholder perspective in viewing CSR issues. Factors
affecting ethical choices. Criteria for ethical decision making – Utilitarian approach, Individualism approach, Moral Rights
approach and Justice approach.
Unit IV
Evaluating Corporate Social Performance - Economic Responsibilities, Legal Responsibilities, Ethical Responsibilities,
Discretionary Responsibilities. Managing Company Ethics and Social Responsibility. Ethical Challenges in Turbulent
Times - Economic Performance, Social Entrepreneurship. Impact of CSR implementation on corporate culture.
Recommended book(s):
Gupta, LC., Corporate Boards and Nominee Directors, Oxford University Press.
N. Gopalasamy, Corporate Governance, Wheeler Publishing
Vedpuriswar, A.V. , Leadership and Corporate Governance, ICFAI, 2002.
Chandratre, K. R. , Bharat’s guide to Company Directors, Bharat Law House, 1999.
Buxi, Corporate governance, Excel Books
Prasad, Corporate governance, PHI
Gopalaswamy, Corporate governance, New Age International
Werther, W.B. and Chandler, D (2011), Strategic Corporate Social Responsibility. Sage

MBA (CM) HR-043 HR ISSUES IN MERGERS AND ACQUISITIONS

Objective
To familiarize the students with the Conceptual framework relating to M&A and Organization integration and to enable
students to understand Human and cultural related issues arising out of M&A
UNIT I
Conceptual Framework: Concepts of M&A; Organizational Growth through M&A; M&A in historical perspective; The
Indian Scenario of M&A; An overview of HR contributions towards M&A
UNIT II
Understanding the Strategic Dynamics of M&A: Developing integration models; Human Due diligence; Implementing the
integration plan
UNIT III
HR Related Issues in M&A: Organizational Vision and Mission; Developmental structures and systems; HR policies;
Managing Ambiguity; Attracting and retaining high performers; Managing lift-outs; Utilizing and managing excess
manpower; Establishing of continuity and integration of culture; Managing insecurity and stress; Organizational Renewal
UNIT IV
HR Role in Managing M&A: Managing Change; HR Role in Managing change through M&A; M&A Phases and HR
Role; Preliminary stage (establishing people and culture fit), M&A phase, Post M&A roles
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Recommended Books
Mergers and Acquisitions: Managing Culture and Human Resources by Günter Stahl and Mark Mendenhall; Stanford
Business Books
Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra
The Human Side of Mergers and Acquisitions by Anthony F. Buono and James L. Bowditch; Beard Books

MBA (CM) HR-044 QUANTITATIVE HUMAN RESOURCE MANAGEMENT

Objective
To bring forth the importance of measuring and quantifying human resource practices and to encourage a study of returns
on investment in varied HR activities.
UNIT I
Principles of HR research and quantitative HRM- Defining HR research and Quantitative HRM- significance and
relevance. Types of HR research. Advantages of measuring HRM. Consequences of not measuring HRM, Common
problems with metrics.
UNIT II
Attrition metrics- techniques used to calculate attrition, manpower planning metrics- push model (markov) and pull model
(renewal models), quantitative tools for forecasting manpower requirements.
UNIT III
Development metrics- Training ROI, measuring employee satisfaction, attitude measurement and survey, training
evaluation models, tracking the value of career management, measurement , performance metrics, performance matrix-
Shingo prize model, EFQM , and Bald Ridge criteria calculation 6-sigma, assessing the training organization , customer
focused metrics, BSC, HR scorecard, performance measurement using ranking and rating systems , scales for evaluation of
performance HR’s role in value chain, HR Accounting.
UNIT IV
Compensation metrics- connecting it to revenues and expenses, calculating various wage / salary related measures.
Variable pay systems, types of executive compensation, quantitative application in compensation – percentiles, cost-benefit
analysis, and coma-Employee benefits, calculation of incentives, measuring the impact of weak incentives.
Recommended Books
Human Resource Research Methocs by Dipak Kumar Bhattacharyya, Oxford University Press
HR Metrics by BVS Prasad & K.Sangeetha, Icfai Publications

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MBA, FINANCE & CONTROL

SEMESTER I
Core Papers (All Papers are Credit and Compulsory)

IMS 011 ESSENTIALS OF MANAGEMENT

IMS012 BUSINESS ENVIRONMENT
IMS 013 FINANCIAL ACCOUNTING
IMS 014 QUANTITATIVE METHODS IN BUSINESS
IMS 015 HUMAN RESOURCE MANAGEMENT
IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS
IMS 017 MARKETING MANAGEMENT
IMS 018 MANAGERIAL ECONOMICS
Foundation Paper (Non-Credit Compulsory paper)
LU 011 COMMUNICATIVE ENGLISH
IMS 011 ESSENTIALS OF MANAGEMENT
Objective: To provide an understanding of the tasks and functions of management and to acquaint the students with the evolution
of management thought.
Course Outline
Unit I
Introduction: Definition, Nature scope and significance of Management, the evolution of Management thought, Approaches of
management, Contributions of Taylor, Fayol and Barnard to Management Science Functions of a Manager Social responsibility of
Managers, Values and Ethics in management.
Unit II
Planning: Definition, Nature, Scope and significance of planning, Objectives, Steps of Planning, Decision making as key step in
planning. The process and techniques of decision making, long- range planning, strategies and policies.
Unit III
Organisation: Definition, Nature, scope and significance, Approaches, Departmentation, Line and staff relationships, Delegation
and Decentralization, Committee system, Determinants of effective organising, Staffing - nature and significance, Selection,
Appraisal and Development of Managers.
Unit IV
Directing & Controlling: Issues in managing human factors, Motivation - nature and Significance, Theories and Techniques,
Leadership and Leadership Styles; Communication - Definition and Significance, Communication Barriers, Building effective
communication system. Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system,
Managerial Effectiveness.
Recommended book(s)
Donnelly J.H., Gibson, J.L. & Ivancevich, J.M., Fundamentals of Management, Inwin, Inc.
Drucker, P.F. , The Practice of Management, Allied Publishers
Hold, David, H., The Management Principles and Practice, Tata McGraw Hill
Koontz & O'Donnell, Essentials of Management, Tata McGraw Hill
Prasad, L.M., Principles and Practice of Management, Sultan Chand & Sons
Robbins, S.P., and Coulter, M., Management, Pearson Education

IMS012 BUSINESS ENVIRONMENT

Objective: To facilitate the understanding of the various components of the environmental to be considered for decision making.
Course Outline
Unit I
Introduction: The concept of Business Environment, its significance and nature. The interaction matrix of different environmental
factors – Porters model, the process of Environmental Scanning. Types of economies – socialistic pattern, free market economy
and mixed economic structure. Responsibility of business to the society.
Unit II
The Politico-Legal Environment – The relationship between business and government in India. Federal structure in India –
Centre-State financial relations. An introduction to same important business laws like New Competition Law 2000, MSME Act,
FEMA, Important regulations of SEBI affecting Indian business environment.
Unit III
Macro Economic Environment – National income aggregates, Fiscal and monetary policy. Balance of trade and balance of
payment. Exchange market convertibility of rupee. Trade Cycles – meaning, phases and theories – monetary theories, Samuelson
and Hicksian approach. Inflation analysis.
Unit IV
Indian Economic Environment – Features of Indian Economy – primary, secondary and tertiary sectors, demographic profile of
the Indian economy. The philosophy and strategy of planning in India. Industrial policy in India. Second generation economic
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reforms – liberalisation, globalisation and its impact on business environment, Foreign investment in India. Composition and
direction of India’s foreign trade. Problems of Indian business environment.
Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 013 FINANCIAL ACCOUNTING

Objective: To develop an insight into the nature and uses of Financial Accounting Information and its reporting.
Course Outline
Unit I
Nature and functions of financial Accounting, Accounting system, Information perception of different users, Source documents,
classification of accounts, recording, posting of transactions, Ethical issues in accounting, basic accounting concepts and
conventions, GAAP, Accounting standards.
Unit II
Preparation of trial balance for service and merchandise business, capital and revenue expenditures, adjustment entries,
completing the accounting cycle, measuring business income, financial statements of manufacturing and trading businesses.
Unit III
Internal control systems for cash, bank reconciliation, accounting for receivables and inventories, depreciation accounting,
preparation of financial statements of companies, accounting for share capital, preference share and debentures.
Unit IV
Analysis of accounting information, Financial Statement analysis and application, Statement of Cash Flow, preparation and
interpretation, contents of an Annual Report.
Recommended book(s)
Financial Accounting, A Managerial Perspective, R. Narayanaswamy - Prentice Hall India
Financial Accounting for Management, N. Ramachandran & Ram Kumar Kakani, TMH Publication
Accounting For Managers, Maheswari & Maheswari, Vikas Publishing house (P) Ltd.
Financial Statement Analysis, Wild, Tomson Cengage Learning Ltd.
Advanced Accountancy, R.L. Gupta & M. Radhaswamy, Sultan Chand Publications
Accounting for Managers, Bhattacharya, Vikas Publications
Financial Accounting, Jawaharlal and seema srivastava

QUANTITATIVE METHODS IN BUSINESS

IMS O14
Objective: To acquaint the students with various quantitative techniques helpful in improving their decision making skills.
Course Outline
Unit-I
Arithmetical and Geometrical Progression; Addition, subtraction and multiplication of Matrix, Identity Matrix, Singular and
Non-singular Matrix, Adjoint of a matrix, Inverse of a matrix; Solution of a system of linear equations by using matrices, single
linear application of matrices
Calculas; Basic differentiation(First order and second order)and its application.
Unit-II
Measures of central tendency-Mean, Mode, Median, Geometric mean, Harmonic Mean; Measures of Dispersion-Range, Quartile
Deviation, Standard Deviation, Absolute and Relative Dispersion; Coefficient of variation, Combined standard deviation.
Unit-III
Correlation analysis-types of correlation, Methods of studying correlation-scatter diagram method, Karl Pearson’s coefficient of
correlation, Rank correlation coefficient.
Regression analysis-difference between correlation and regression, Regression lines, Regression equations Y on X and X on Y,
Method of Least Squares. Deviations taken from the actual means of X and Y. Deviations taken from the assumed means,
Regression coefficients and their properties.
Probability; Probability theory, Theorems of Probability and examples.
Unit-IV
Linear Programming-Extreme point theorem: Graphical solution method-maximization problem, minimization problem, Some
special cases in Linear Programming-multiple optimal solutions, an unbounded solution an infeasible solution.
Transportation Problem: Methods of finding an initial solution-North-West Corner Method, Least Cost Method, Vogel’s
Approximation Method.
Recommended book(s)
Business Mathematics,by Sancheti & Kapoor(Unit I)
Statistics,by S P Gupta and M P Gupta(unit II & Unit III)
Operations Research,by JK Sharma(Unit IV)

IMS 015 HUMAN RESOURCE MANAGEMENT

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Objective: To familiarize students to various aspects of acquiring and maintaining the workforce for sustained growth of any
organisation.
Course Outline
Unit I
Nature and scope of Human Resource Management; Human Resource Management in a changing Environment; Strategic Human
Resource Management; Human Resource Planning; Job Analysis and Design.
Unit II
Attracting and Selecting Human Resources; Orientation and Placement; Manpower Training and Development.
Unit III
Performance Appraisal System; Job Evaluation & Employee Remuneration; Employee Benefits and Services.
Unit IV
Industrial Relations & Trade Unions; Dispute Resolution & Grievance Management; Employee Welfare and Participative
Management.
Recommended book(s)
Human Resource Management – Text & Cases, by VSP Rao, Excel Books
Human Resource Management – Text & Cases, by K. Ashwatappa – Tata McGraw Hill
Human Resource Management, by Cynthia Fisher, Shaw – Wiley / Biztantra
Human Resource Management, by Gary Dessler, Person Publications

IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS

Objective: Todevelop an appreciation for ethical conduct of business practice and to value the Indian culture and traditions.
Course Outline
Unit I: Indian Society and Indian Philosophy
Social change in India: Impact of Sanskritisation, Westernisation, Modernisation on Indian Society. Varna and Caste system,
Ashrama, Life Goals: Purushartha and Sanskaras. Astaang Yoga and its relevance to management.
Unit II: Values: Indian scriptures and Indian thinkers
Indian Scriptures: Relevance of the Bhagvad Gita in current management practices. Management learning from the Arthashastra.
Indian Thinkers: Values given by Mahatma Gandhi, Aurobindo Ghosh, Swami Vivekanand.
Unit III: Business Ethics
Theories of Ethics – Natural Law, Utilitarianism, Kantian Virtue. Ethics in Corporate Strategy: Corporate Philanthropy, Strategic
Philanthropy, Corporate Governance. Ethical dilemma at workplace and their resolution.
Unit IV: Application of Business Ethics
Ethics in the world of business (Intellectual property rights like designs, patents, trademarks, copy rights).
Ethics in marketing (consumer rights, advertising, dumping).
Ethics in finance (financial disclosures, insider trading, window dressing).
Ethics in information technology and systems usage (data confidentiality).
Ethics in human resources management (whistle blowing, discrimination), Environmental ethics (Carbon trading).
Recommended Books
Ethics and the Conduct of Business, by Boatright (Pearson Education)

IMS 017 MARKETING MANAGEMENT

Objective: To develop an understanding of the underlying concepts, strategies and the issues involved in the exchange of
products and services and their relevance to marketing tasks.
Course Outline
UNIT I
Definition of marketing, core marketing concepts (needs, wants, demand, offering, brand, customer value, competition);
Marketing concepts (Production, product, selling, marketing, social marketing concepts);
Introduction to the marketing mix ; Concept of Integrated marketing; Market segmentation, targeting and positioning, niche
marketing; marketing planning.
Understanding the Marketing environment and adopting marketing to the changing environment An overview of marketing of
services and rural marketing
UNIT II
Consumer Behaviour- definition, buying motives, consumer motivation, consumer decision making, Organisational buying
behavior;
Marketing Research- need, process, and importance , types of research methods(exploratory, descriptive, cause and effect) and
tools (questionnaires, interview, projective tests, )
UNIT III
PRODUCT:- Definition of product, levels and types of product; Packaging and labeling, Product line management and product
mix, Product differentiation, PLC- stages and corresponding strategies, New Product decision, Theory of diffusion of an
innovation.
PRICE:- Pricing objectives, factors influencing pricing, Pricing strategies
UNIT IV
DISTRIBUTION:- Types of distribution channels; Role of intermediaries, Channel strategy decisions, Physical distribution
management.

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PROMOTION: promotion mix, Advertising- 5 M’s, Role and functions of advertising, Sales Promotion: Types of sales promotion
(Trade promotion, consumer promotion), advertising vs. sales promotion, S.P. tools, Personal selling: challenges and
responsibilities, Personal selling skills, Managing Public Relations
Recommended book(s)
Marketing – Concepts, strategies, by William M Pride, O C Fewell, Biztantra
Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas
Principles of Marketing, by Philip Kotler, Armstrong, Pearson Education

IMS 018 MANAGERIAL ECONOMICS

Objective: To impart basic knowledge of the concepts and tools of Economic Analysis as relevant for Business Decision-Making.
Course Outline
UNIT – I
Nature and Scope of Managerial Economics: Basic Tools- Opportunity Cost principle, Incremental principle, Equi-Marginal
Principle. Principle of Time perspective, Discounting Principle. Uses of Managerial Economics.
Demand Analysis: Demand Theory, The concepts of Demand, Determinants of Demand. Demand Function and Elasticity of
Demand, Demand Estimation and Demand Forecasting.
UNIT – II
Production Analysis: Concept of Production, Factors, Laws of Production, Economies of Scale, Economies of Scope, Production
functions.
Cost Analysis: Cost Concept, Types of Costs, Cost function and cost curves, Costs in short and long run, LAC and Learning
Curve.
UNIT – III
Market Analysis: Price-output determination in different markets, Perfect, Monopoly, Monopolistic competition, Duopoly and
Oligopoly markets, Elements of Game theory, Price discrimination, Different pricing policies.
UNIT – IV
Profit Analysis: Nature and Management of Profit, Profit Theories, Function of Profits, Profit policies. Basic BEP Analysis –
concepts and its applications in business decisions, margin of safety, theories of firm – Baumol, Williamson and Morris Model.
Recommended book(s)
JV Vaishampayan Managerial Economics
Thomas & Maurice Managerial Economics
A.Koutsoyiannis, Modern Micro Economics
P. Samuelson, Micro Economics
M.Adhikari, Managerial: Economics
Cambell R.Mc Counell, Economics

LU 011 COMMUNICATIVE ENGLISH

Objective: The course is designed to meet the English conversational proficiency needs of individuals..
Course Outline
Unit – I
Practice of conversation covering every day activities, functional grammar – Subject, Verb, Noun, Adjectives, Tenses, Sentences,
Articles, Prepositions.
Unit – II
Vocabulary – extend vocabulary, Phrases, Idioms, Improve reading skills – sounds, stress intonation, rhythm voice quality,
develop listening comprehension, develop soft skills – interpersonal skills, ability to handle diverse roles, Role Play & body
language.
Unit – III
Conference briefing, addressing seminar, group discussion, compeering, reading comprehension e.g. editorials, book reviews,
articles, advertisements and fine prints, letter writing notices, invitations & resumes, report writing and presentation, function as
mentors & be creative in organising programmes.
Unit – IV
Public speaking, presentation, mock interviews, picture reading, e-mailing. Reading - to analyze grammatical error, paragraph
writing letter writing, précis writing, job application, resume (for content appraisal)
Learning Approach – interactive learning process with emphasis on participation, evaluation and feedback.
Recommended Book(S)
Wren and Martin : English Grammar and Composition
John C. Maxwell, Jim Dornan : Becoming a person of Influence
Ken Blanchard : Empowerment Takes More than a Minute
Zig Ziglar : You Can Reach the Top
Hello English : Orient Longman
English is Easy : Orient Longman
Dale Carnegie : How to develop Self- Confidence & Influence People by Public Speaking
Speak English Audiocassettes & student’s books – Orient Longman

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SEMESTER II
Core Papers (All Papers are Credit and Compulsory)

IMS 021 INTERNATIONAL BUSINESS

IMS 022 MANAGEMENT ACCOUNTING
IMS 023 FINANCIAL MANAGEMENT
IMS 024 COMPUTER APPLICATIONS & MIS
IMS 025 PRODUCTION & OPERATIONS MANAGEMENT
IMS 026 RESEARCH METHODOLOGY
Elective Papers – Credit (Two papers Supportive to the discipline of study)
MBA (FC) 021 WORKING CAPITAL MANAGEMENT
MBA (FC) 022 FINANCIAL DECISIONS & POLICY
MBA (FC) 023 INSURANCE AND RISK MANAGEMENT
Foundation Paper (Non-Credit Compulsory paper)

LU 021 FOREIGN LANGUAGE

IMS 021 INTERNATIONAL BUSINESS
Objective
This course will provide the students an opportunity to learn and understand how business is conducted in the international arena.
The syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, difference between
international and domestic business, Advantages And Disadvantages Of International Business, Approaches to International
Business, Changing Environment of International Business, Globalization of Markets, Trends in Globalization, Effects and
Benefits of Globalization, balance of payment and foreign exchange.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory, Opportunity
Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem, International Product life
Cycles. Investment Theories – Theory of Capital Movements, Market Imperfections theory; Internationalisation Theory; Location
Specific Advantage Theory; Eclectic Theory, Instruments of Trade Policy- Tariffs, Subsidies, Import Quotas, Voluntary Export
Restraints, Administrative Policy, Anti-dumping Policy.
Unit III - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of Exchange
Rate Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity Theory, Factors Affecting
Exchange Rates, Brief History of Indian Rupees Exchange Rates. India's Foreign Trade: Recent trends in India's Foreign Trade,
Export Houses, Export Assistance- SEZ, EPZ, APEDA, export procedures and documentation.
Unit IV - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF, Role of IMF, IBRD, Features
of IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic Integration: Introduction,
Levels of Economic Integration, Regional Economic Integration in Europe, Regional Economic Integration in U.S.A: NAFTA,
Andean community, ASEAN, SAARC, Integration for Business.
SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.) 2) Albaum Duerr - International Marketing and Export management
(Pearson, 7th Ed.) 3) Jaiswal Bimal - International Business (Himalaya Publication) 4) Hill C.W. - International Business (TMH,
5th Ed.) 5) Daniels - International Business (Pearson, 1st Ed.) 6) Kumar R and Goel, International Business, (UDH Publications,
edition 2013) 7) Cherunilam F - International Trade and Export Management (Himalaya, 2007)8) Varshney R.L, Bhattacharya B -
International Marketing Management (Sultan Chand & Sons, 9th Ed.)
IMS 022 MANAGEMENT ACCOUNTING
Objective: To equip the students with the knowledge of principles, concepts and techniques which may be used in planning,
decisions making and control.
Course Outline
Unit I
Management accounting: Definition, differences with Financial Accounting, Management process and accounting, The value
chain of business function, introduction to CVP relationships, measurement of cost behaviour.
Unit II
Introduction to manufacturing costs and control of overheads, job costing, process costing, activity based costing.
Unit IIIRelevant information and decision making, special order and addition, deletion of product and services, optimal uses of
limited resources, pricing decisions, make or buy decisions, joint cost.
Unit IVPreparing the Master Budget and Functional Budget, Flexible budgets, Variance analysis, Introduction to Management
Control Systems, Evaluation of Divisional Performance, Transfer Pricing.
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
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Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 023 FINANCIAL MANAGEMENT

Objective: The provide an insight into various finance functions to be performed in order to maximize shareholder wealth.
Course Outline
Unit I
Introduction to financial management: Meaning, Nature, and scope, functions, and , objectives of financial management, time
value of money, organization of finance functions,
Unit II
Long term investment / Capital budgeting decision: Investment evaluation techniques traditional methods and discounted criteria,
risk analysis of investment proposal
Unit III
Finance decision: Sources of funds short term, and long term source of capital, cost of capital: computation of cost of various
sources of capital, weighted average of cost of capital.
Capital structure decision: Meaning and factors affecting capital structure, capital structure theories, leverage operating, financial
and combined leverage EBIT & EPS Analysis.
Unit IV
Dividend decision: Dividend policies, factors affecting dividend policies, dividend theories
Short- term investment decision: Types of working capital, factors affecting working capital, current assets financing policies,
estimation of working capital requirement, Inventory, cash and receivables management:
Recommended book(s)
Financial management, theory and practice, by Prasanna Chandra, TMH.
Financial management and policy, by J.C. Vanhorne, PTH.
Financial management, by M.Y. Khan and P.K. Jain, TMH.
Financial management, by I.M. Pandey, Vikas Publication.

IMS 024 COMPUTER APPLICATIONS AND MIS

Objective: To develop an appreciation of different softwares and hardware systems and their use in effective design and
implementation of MIS.
Course Outline
Unit – I
Computer Systems -An Introduction, Characteristics of computer, Elements of a Computer System, Input, Output and storage
devices. Processing and CPUs, Classification of computer, Concepts of Networking and Data Communication.
Unit II
Types of Software, Computer Languages, Translators, Operating system – Basics, functions and types, Concepts of CUI & GUI,
MS-Windows as GUI Operating System, Parts of Windows, Text processing software-creating, formatting and processing of text.
Spreadsheet Software- Creating and using Spreadsheets. Formulas, Functions and Graphics. Presentation Programmes-Creating,
Formatting and Presenting, Concepts of Database and Database Management System.
Unit III
Definition of Data/Information/Systems, Types of System, System stakeholders, Components of Information System, Evolution of
Information Systems, Classification of Information Systems, Flow charts, Algorithm, Decision tables, Decision tree, DFS and
ERD with examples, Selected Case Studies.
Unit IV
Introduction, Meaning and role of MIS, Definition of MIS, System Development Life Cycle, E–commerce, Introduction to mobile
commerce, electronic payments, EDI, Business Function Information System, Selected Case Studies.
Recommended book(s)
Balaguruswamy, Introduction to Computers
B. Ram, Computer Fundamental
Ron Mansfield, Working in Microsoft Office
Greg Perry, Teach Yourself Office 97
Brein James, O., Computers in Business Management : An Introduction
Bentley Trevoi, Management Information Systems and Data Process

IMS 025 PRODUCTION & OPERATIONS MANAGEMENT

Objective: To familiarize the students with theories and techniques of Production, Operations and Logistics Management.
Course Outline
Unit I
Nature and scope of production management, production analysis and planning, production functions, objective and functions of
production management, responsibilities of the production manager, types of manufacturing processes and plant layout, plant
location, assembly line balancing. Production Planning and Control (PPC).
Unit II
Materials managements – its scope and importance. Purchasing function and procedure, store-keeping, material planning function,
Inventory control, relevant costs, economic lot size, reordering point, Inventory classification techniques.
Unit III

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Productivity – definition and concept, productivity measurement, productivity improvements, Product development and design,
stages of product development, techniques of product development (standardization, simplification and specialization,
automation).
Unit IV
Development of efficient work methods, work measurement – concept & techniques; material flow process chart, manflow
process chart, principles of motion economy, comparison of alternate work methods, maintenance of production facilities, quality
control and inspection, sampling inspection, control charts for attributes and variables charts.
Recommended book(s)
Production and Operations Management, by K. Ashwathappa, K Sridhar Bhat, Himalaya Pub
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
Operations Management, by Gaither & Fraizer, Thomson South Western.
Theory and Problems in Production and Operations Management by S.N. Chary

RESEARCH METHODOLOGY
IMS026
Course Objectives: To familiarize students with research process,teach them basic tools and techniques and inculcate fundamental
expertise to handle research project.
Unit-I
Introduction to Research Methodology
Research-Concept, Characteristics, Objectives and motivation of research,Significance of Research in decision making and
problem solving, Factors required for a scientific/good research,Types of research,Research process overview
Language of Research:Concept,Construct,Definition,variables,Hypothesis,Theory and models,Research Problem: Identifying a
research problem,Sources of identifying research problem,Process of defining a research problem
Unit-II
Research Design and Sampling Design
Research design: Meaning of research design,Types of Research Design,Concept and techniques of Exploratory Research
design,Descriptive Research Design and Experimental Research Design
Sampling design: Census and Sampling Investigation, Characteristics of a good sample, Sampling Design process, Probability and
Non Probability Sampling Techniques,Sample size determination
Unit-III
Data Collection and Preparation
Methods of data collection,developing instrumentsused in data collection,
Measurement and Scaling:Primary scales of measurement ,Scaling Techniques,Editing raw data,Coding of data,Tabulation of
data,Cross Tabulation
Unit-IV
Data Analysis and Presentation of the Results: Univariate,Bi-variate and Multivariate analysis of data,Testing of Hypothesis:
Process of testing hypothesis,one tail test and two tail tests,z-test,t-test,F-test and chi square test, Report
Writing:Objective,types,Format of a report,essentials of a good report.
Prescribed Texts:
Business Research Methods, William G.Zikmund, Thomson Publication
Business Research Methods, Cooper and Schindlier, TMH Publication
Marketing Research: An Applied Orientation Naresh K. Malhotra, PHI
Marketing Research-Text and cases, Nargundkar
Research Methods, William and M.k.Trochim
Research Methodology, R.Panneerselvam
Business Research Methodology, Srivastava and Rego
Complete Business Statistics, Amir D Aczel
Statistics for Management, Levin & Rubin

MBA (FC) 021 WORKING CAPITAL MANAGEMENT

Objective: To acquaint the students with the issues in management of current assets and current liabilities for smooth operation of
a business enterprise.
Course Outline
Unit I
Concept of Working Capital, Importance of working Capital, Kinds of Working Capital, factors Determining Working Capital,
Estimating Working Capital Requirements; Management of Cash – Motives for Holding cash and marketable securities; Cash
System, Managing the Cash Flows, Types of Collection Systems, Cash concentration Strategies, Disbursement Tools, Investment
in Marketable Securities; Forecasting Cash Flows.
Unit II
Managing Corporate Liquidity and financial Flexibility; Measures of Liquidity, Determining the Optimum Level of Cash
Balances, Receivable Management–Determining the Appropriate receivable Policy, Marginal Analysis, Credit analysis.
Unit III
Inventory Management-kinds of Inventories, benefits and Costs of Holding Inventories, Inventory Management and Valuation,
Inventory control Models.

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Unit IV
Short-term financing; Programming working Capital Management; Integrating working Capital and Capital Investment Processes;
Monetary system,; Money Market in India Banking system in India; the Restructuring Process; Working capital Control and
Banking Policy in India, Instruments of the International Money market; Managing Short-term International transactions.
Recommended book(s)
Management of Working Capital In India, by Mishra, R.K.,
Financial Management, by Khan & Jain,
Financial Management, by Pandey, I.M.,
Financial Management and Policy, by James C. Vanhorne,

MBA (FC) 022 FINANCIAL DECISIONS & POLICY

Objective: The course is intended to provide exposure to the broad domain of investment in assets/ new products and determining
the best mix of financing and dividend decisions.
Course Outline
Unit 1: Required Returns through integrated decisions
Goal and functions of finance, concepts in valuation, market risks and returns, principles of capital investment, risk and real
options in capital budgeting, creating value through required returns
Unit II: Financing and dividend policies
Theory and practice of capital structure decisions, determinants of dividend policy
Unit III: Tools of financial analysis and control
Financial ratio analysis and financial planning
Unit IV: Long term financing, extension and contraction
Long term financing, lease financing, issue of securities, hybrid financing and management of financial risk, mergers &
acquisition decisions, International financial management
Recommended book(s)
Financial Management & Policy, by James C. Van Horne
Contemporary Financial Management, by Moyer, McGuigan and Kretlow
Financial Management, by I.M. Pandey

MBA (FC) 023 INSURANCE AND RISK MANAGEMENT

Objectives
This course will focus primarily on those concepts, techniques and issues in the context of a person aspiring for a career in
insurance and risk management.
UNIT I: Risk: Alternative Definitions, Types of Risk, Risk Management Process and Methods, Objectives of Risk Management,
fundamentals of corporate risk management- risk management and shareholder’s wealth, Risk Pooling and Insurance including
Review of Probability Concepts
UNIT II: Institutions for Insurance and Reinsurance - Economic Rationale and requirements, Insurance Laws and Regulation,
principles of insurance contract- documentation/underwriting and claims.
UNIT III: Insurance Pricing, Asymmetric Information / Moral Hazard / Adverse Selection,Marketing os insurance products- Co-
insurance, Life Insurance, Auto Insurance, Home Insurance, Worker Compensation / ESIC, Health Insurance Commercial
Insurance: Transport, Marine, Catastrophe, Liability etc
UNIT IV: Pension Plans, Corporate Risk Management and Insurance, Actuarial Mathematics
RECOMMENDED BOOKS
1. Risk and insurance – Denenberg, Eilers, Melone and Zelton.
2. Introduction to insurance – Dorfman.
3. Property and liability insurance – Huebner, Black and Cline.
4. Insurance principles and practices – Riegel, Miller and Williams.
5. Life insurance – Black and Skipper.

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 [IMS (LU) MBA FC_Revised_Syllabus_w.e.f. July 2015]
SEMESTER III
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 031 STRATEGIC MANAGEMENT - I

IMS 032 BUSINESS LAWS
Elective Papers – Credit (Total No. of elective papers in a semester will be five)
A. (3-5 Papers Supportive to the discipline of study)

MBA (FC) 031 STRATEGIC MANAGEMENT ACCOUNTING

MBA (FC) 032 FINANCIAL SYSTEMS
MBA (FC) 033 BANKING OPERATIONS MANAGEMENT
MBA (FC) 034 CORPORATE TAX PLANNING
MBA (FC) 035 PROJECT APPRAISAL & MANAGEMENT
MBA (FC) 036 SECURITY ANALYSIS & PORTFOLIO MANAGEMENT
B. For Expanded range of study up to two paper of any stream of specialization available in the same semester of any
of the IMS-MBA programs
Foundation Paper
LU 031 FOREIGN LANGUAGE ( Non Credit) Compulsory Paper
LU 032 SUMMER INTERNSHIP REPORT – (CREDIT) COMPULSORY
IMS 031 STRATEGIC MANAGEMENT – I
Objective: To acquaint the students with the concept of strategy, its formulation and different strategic alternatives.
Course Outline
Unit I:
Business Policy as a Field of Study: Nature, importance, purpose and objectives of Business Policy.; Strategic Management
Process: Strategists and Their Role in Strategic Management.; Hierarchy of Strategic Internet: Vision, Mission, Business
Definition, Goals and Objectives
Unit II:
Environmental Appraisal: Environmental Scanning, Appraising the Environment; Organizational Appraisal: Organisational
Capability Factors, Considerations in Organisational Appraisal, Methods and Techniques used for Organisational Appraisal,
Structuring Organisational Appraisal.
Unit III:
Company level strategies: Grand, Stability, Expansion, Retrenchment & Combination Strategies & Corporate Restructuring;
Business Level strategy: Business-level, Generic Business & Tactics for Business Strategies.
Unit IV:
Strategic Analysis and Choice: Corporate-level (BCG Matrix & GE 9 cell Matrix) and business-level (Life Cycle Analysis,
Porter’s Five Forces of Industry Analysis). Concept of Strategic Decision Making. Subjective Factors in Strategic Choice and
Process of Strategic Choice. Routes to Competitive advantage
Recommended book(s)
Crafting and executing strategy, by Thompson, Strickland & Gamble, TMH
Strategic Management – An Integrated Approach, by Charles W.L. Hill, Gareth R. Jones – Biztantra
Business Policy, by AzharKazmi

IMS 032 BUSINESS LAW

Objective: To familiarize the student with legal aspects of conducting business.
Course Outline
Unit I
Indian Contract Act, 1872 Contract- Meaning, Essentials, Kinds, Offer and Acceptance, Contractual Capacity, Free Consent,
Consideration, Void Agreements, Quasi Contracts. Modes of discharge of contract and remedies for breach of contract. Contract
of Indemnity and Guarantee. Law of Agency.
Unit IIThe Sale of Goods Act, 1930 Meaning of Contract of sale, Difference between Sale and Agreement to Sell. Conditions and
Warranties, Transfer of Property in Goods, Unpaid Seller and his Rights.
Unit IIIIndian Partnership Act, 1932. Meaning and test of Partnership, Implied Authority of a partner, Position of a minor in
partnership, Consequences of Non Registration of a partnership, Firm Expansion, Death and Insolvency of a partner, Dissolution
of firm
Unit IVThe Negotiable Instruments Act, 1881 Meaning, and characteristics of promissory note, bill of exchange and cheque.
Holder and Holder in due course. Negotiation and assignment. Crossing of cheque, bouncing of cheques. Elements of company
law; Meaning and types of companies, Formation and incorporation Memorandum of Association, Articles of Association,
Prospectus.
Recommended book(s)

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 [IMS (LU) MBA FC_Revised_Syllabus_w.e.f. July 2015]
Elements of Mercantile Law, by N D Kapoor, Sultan Chand
Legal Aspects of Business, by Akhileshwar Pathak, Tata Mc GRAW HILL
Business Law, by M C Kuchhal -Vikas

MBA (FC) 031: Strategic Management Accounting

Objective: To equip the students with the Strategies knowledge of principles, concepts and techniques which may be used in
planning, decisions making and control.
Course Outline
Unit I
Srategic Management accounting: Concepts, functions and scope, Strategic Management Accounting Techniques , Activity based
costing and management-Factors, activity based cost system, Determining the cost drivers for each activity, cost driver analysis
,assigning cost of activities , outgrowth of A, Implementing an ABC.
Unit II
Strategic cost management; Introduction, basic concepts, strategic options, value system analysis, value chain analysis, activity
analysis, cost drivers analysis, analysis of vertical linkages, Uniform costing and inter-firm comparison, Evaluation of divisional
performance and transfer pricing, variances and their interpretation
Unit III
Relevant costing and tactical decisions: differential opportunity and relevant cost, make or buy, joint products: decision to sell or
process further, decision to accept or reject, special order, decision to continue or abandon a project, Evaluation of capital
expenditure proposals and risk management, product planning.
Unit IV
Emerging issues in management accounting: life cycle costing, target costing, value chain analysis, JIT, balanced score card,
benchmarking; value analysis and cost reduction; cost benefit analysis; international issues in management accounting
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
Cost Accounting, by Charles T Horngren, Pearson/PHI

MBA (FC) 032 FINANCIAL SYSTEMS

Objective: The aim of the course is to enable the students to understand the structure and systems of Financial Markets and
financial institutions.
Course Outline
Unit I : Financial Systems & Money Market
Definition, Significance and its relationship with economic development. An overview of the Indian Financial Systems. The
constituents of a Financial System Markets, Financial Market as a part of Financial System. Its various components e.g. Call
Money, treasury bill, commercial bill, commercial paper, financial guarantee, discount market etc. present position of Indian
Money Market.
Unit II : Capital Market
Concept, characteristics and functions. The primary (New Issue market) and the secondary market. Instruments of Capital Market,
Capital market institutions – The stock exchange, its organisation, functions and control, capital market in India, SEBI, OTCEI
and N.S.E & B.S.E.
Unit III : Banking Institutions
The RBI, Commercial banks function and present position; problems of capital adequacy, risk management in banks – BASEL
norms & other commercial banking reforms.
Unit IV : Non Banking Financial Intermediaries
Investment institutions like – LIC, GIC, Mutual Funds and other non-banking financial intermediaries -–their objectives,
functions, organisation and present position, international financial institutions.
Recommended Book(S)
Financial Markets and Institutions, by Bhole, M.K.,
Indian Financial Systems, by Khan, M.Y.,
Management of Indian Financial Institutions, by Srivastava, R.M.,
Corporation Finance, by Kuchal, S.C.,
Industrial Finance, by Khan, M.Y.,
Development Banking, by Desai, V.,
The Industrial Economy of India, by Kuchhal, S.C.,

MBA (FC) 033 BANKING OPERATIONS MANAGEMENT

Objective: To enable the students to get acquainted with banking procedures and operations necessary for running business
enterprise.
Course Outline
UNIT - I
Evolution of Banking. Bank nationalisation: Justification and Impact. Banker - Customer Relationship : Definition and
Meaning of “Banker” and “Customer”- Permitted activities of Commercial Banks in India - General and Special Features of their
relationship, their rights and duties. Credit creation by commercial banks.
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UNIT - II
Operational Aspect of commercial banks in India, Relationship between Banker and customers, Types of customer a/c, Cheques,
Endorsement, Presentment, Dishonour, Rights and liabilities of Paying and collecting Banker, Employment of funds by
Commercial Banks, Types of securities, mode of creating charge, Bank guarantees,
UNIT - III
Banking Instruments : Definitions of Negotiable Instruments [NI] - Different Types of NIs and Other Instruments - Parties to NIs -
Crossing - Endorsements - Payment and Collection of Cheques - Forged Instruments - Bouncing of Cheques and their
implications - Regulatory Environment for commercial bank in Indian core banking, Customers’ passbook – nature and
importance.
UNIT - IV
Banking ancillary services, Ombudsman and Customer Services - Fraud Detection and Control, Asset – liability management in
commercial Banks, Basel norms.
Recommended Book(s):
Banking Law & Practice, by P.N. Varshney.
Banking Operations Management by Bimal Jaiswal
Banking Theory & Practice by M.L.Jhinghan
Practice & Law of Banking, by H.R. Suneja.
Practice & Law of Banking, by H.C. Agrawal.
Commercial Banking Vol. I & II, by Indian Institute of Bankers.

MBA (FC) 034 Corporate Tax Planning

Unit I:
1. Basic concepts of income tax
2. Tax evasion and tax avoidance; tax planning and tax management
3. Residential status of a company and incidence of taxation
4. Corporate tax liability- computation of income under various of heads of income
Unit II
1. Set off and carry forward of corporate losses
2. Scope of tax planning for setting of new business
3. Location of business undertaking
4. Nature and size of business
5. Form of business and ownership pattern
6. Employee remuneration
Unit III
1. Tax considerations in specific financial and managerial decisions
2. Lease or own decision
3. Make or buy decision
4. Repair/renewal or replacement of an asset
5. Capital structure decision
6. Dividend policy and tax considerations
Unit IV
1. Double taxation relief
2. Tax provisions regulating transfer pricing
3. Tax planning relating to amalgamation and merger of companies
4. Tax planning with reference to sale of scientific research assets
Books Recommended:
1. Corporate tax planning and business tax procedures by Dr. Vinod k. Singhania, Taxmann
2. Corporate tax planning and management by Dr. Girish Ahuja and Dr. Ravi Gupta, Bharat Law House.

MBA (FC) 035 PROJECT APPRAISAL & MANAGEMENT

Objective: To equip the students with understanding of project formulation, evaluation and implementation with practical
prospective.
Course Outline
Unit I : Basic Concept
Concept of a Project, categories of projects, project development cycle. The concept of project management, tools & techniques of
project management. Forms of Project organisations.
Unit II : Project Formulation
Project identification, Project formulation and preparation : Market and Demand estimation, market survey, demand forecasting
technical factors – Material Inputs, technology, production, plant capacity, location and site, civil works, charts layouts, work
schedule, cost of project, means of financing, estimates of cost, financial projections.
Project Appraisal Criteria
Payback period, ARR, NPVI, IRR and social cost-benefit analysis, and risk analysis.

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Unit III : Process of Project Appraisal
Technical, economic, financial, legal and social appraisal of the industrial projects, problems arising due to rate of discount, wage-
rates, exchange rates, treatment of taxes, social cost-benefits, treatment of risk and uncertainty, sensitivity analysis and probability
approach single as well as multiple projects.
Unit IV : Implementation, Monitoring and Control of Projects
Project scheduling, network techniques for resource and cost budgeting and scheduling, project management teams and
coordination. Monitoring and post implementation, evaluation of the projects.
Recommended Book(S)
Prasanna Chandra, Project : Preparation, Appraisal, Budgeting and Implementation
P.K. Matto, Project Formulation in Developing Countries
Chitale, Project Viability in Inflationary Condition
Dass Gupta & Sen, Guidelines for Project Evaluation
Cleland and Kind, System Analysis and Project Management
Nagendra P. Singh, Emerging Trends in Entrepreneurship Development
D.K. Jain, Project Planning and Appraisal in Planned Economy
M. Mohsin, Project Planning and Control

MBA (FC) 036 SECURITY ANALYSIS & PORTFOLIO MANAGEMENT

Objective
To develop competencies for analyzing different investment opportunities and construct an optimal portfolio of investments as
per risk profile and investment objectives.
Course Outline
Unit I :
Nature and scope of investment decision, Investment & speculation, type of investment, investment opportunities, investment in
securities & other instruments, Risk & Return, Trade off; Investment Environment
Investment Environment, Investment process, Investment media, Procedure of investment in securities market, Stock Market
Indices
Unit II :
Equity Analysis & Valuation: General valuation framework, Time value of money, discounting & compounding, valuation of
equity & preference shares different models, equity analysis, Risk and Return (mean variance criterion, Single Index Model),
Fundamental Analysis, Efficient Market Hypothesis & its implications to investors. Bond Analysis Bonds: Characteristics,
valuation, risk & return, Bond Price & interest rate relationship, bond theorems, Bond duration and eminization
Unit III :
Portfolio Management: Nature and Scope, Traditional Vs Modern Portfolio Management, Portfolio Risk and Return –
Diversification & Portfolio Risk, Mean Variance Criterion and Single Index Model. Portfolio Construction: Markowitz Theory,
Portfolio Analysis & Construction- Feasible set and the efficient set of Markowitz drawing the efficient set with two securities,
three securities, n securities, effect of risk free lending & borrowing, optimum portfolio for an investor, construction of optimum
portfolio under single index model, EGP model
Unit IV :
Pricing of capital Assets: Capital Market Theory, CAPM model- capital market line, security market line. Multi factor model,
Arbitrage pricing theory. Portfolio Revision & Performance Valuation: Need for revision of portfolio, formula plans, portfolio
performance evaluation, risk adjusted measures of portfolio performance evaluations, Fama’s performance attribution model,
managed portfolio & its performance evaluation
Recommended Book(S)

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SEMESTER IV
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 041 STRATEGIC MANAGEMENT - II

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE
Elective Papers – Credit
A. 2-4 Papers Supportive to the discipline of study

MBA (FC) 041 FINANCIAL DERIVATIVES

MBA (FC) 042 INTERNATIONAL FINANCIAL MANAGEMENT
MBA (FC) 043 MANAGEMENT CONTROL SYSTEMS
MBA (FC) 044 MANAGEMENT OF FINANCIAL INSTITUTIONS
MBA (FC) 045 MERCHANT BANKING & FINANCIAL SERVICES
MBA (FC) 046 INTERNATIONAL ACCOUNTING
B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of
any of the IMS-MBA programs

Foundation Paper
LU 041 RESEARCH PROJECT/BUSINESS PLAN (Credit and Compulsory)

IMS 041 STRATEGIC MANAGEMENT – II Objective: Tocomprehend strategic management process, understand
interrelationship between formulation and implementation and apply administrative and leadership skills for successful
implementation of strategies.
Course Outline
Unit I:
Nature and Scope of Strategic Management. Concept of Core Competence, Capability and Organisational learning;
Managementof Strategic Change; Process of Strategic planning and Implementation, Activating Strategies, Strategy and Structure.
Unit II:
Behavioral Implementation: An overview of: Leadership, Corporate Culture, Corporate Politics and Use of Power, Personal
Values and Business Ethics.
Functional /Operational Implementation: An overview of: Functional Strategies.
Unit III:
Strategy Evaluation and Control (Mc Kinsey’s 7s Framework).
Tailoring Strategy to Fit Specific Industry and Company Situations:
Strategies for Competing in Emerging Industries; Strategies for competing in Turbulent, High-Velocity Markets; Strategies for
Competing in Maturing Industries; Strategies for Competing in Fragmented Industries; Strategies for Firms in Stagnant or
Declining Industries; Strategies for Sustaining Rapid Company Growth; Strategies for Industry Leaders; Strategies for Runner-up
Firms; Strategies for Weak and Crisis Ridden Businesses.
Unit IV:
Mergers and Acquisitions: Takeover and Defense Tactics, Laws For Mergers And Acquisitions, Regulatory Framework of
Takeovers in India, Cross Border Mergers and Acquisitions.; Strategic Management in an International Firm; Strategy and
Corporate Evolution in Indian Context.
Recommended book(s)
1. Strategic Management by Thompson, Strickland, Gamble and Jain. McGraw Hill 2010, 16th edition.
2. Thomas L. Wheelen& J. David Hunger; Concepts in Strategic Management and Business Policy; Pearson Education
3. Strategic Management by AzharKazmi, Tata McGraw Hill
4. Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE

Objective: To understand the facilitative forces for organisational effectiveness and management of change.
Course Outline
Unit I Understanding Organizational Effectiveness and Change. Concept and Process of Organizational Effectiveness;
Concept and Process of Organizational development; Design, Development and application OD interventions.
Unit II Organizational Learning and Learning Organizations: Process of organizational learning; Characteristics of learning
organizations; Creativity and innovations; Organisational Change.
Unit III Interpersonal Relationships: Individual's Behaviour, Individual's in Group; Perception, motivation, attitudes, values,
personality. Interpersonal Communication: Types of Interpersonal Relationship Inter group behaviour & collaborations; Team
building & team management; Transaction Analysis.

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Unit IV Organizational Culture and Climate. Organizational Ethos; Dimensions and process of organizational climate;
Dimensions and process of organizational culture; Power and Politics. Corporate Governance; Conflict Dynamics; Conflict and
Negotiations; Stress Management.
Recommended book(s):
Organizational Behaviour, by Stephen P. Robbins
Organizational Effectiveness and Change, by Cummins (South Western Thompson)
Management of Organizational Change, by Hari Gopal
Change Management, by Neelkant Ramanarayan

MBA (FC) 041 FINANCIAL DERIVATIVES

Objective: To provide understanding of various derivatives instruments and their respective markets.
Course outline:
UNIT I : INTRODUCTION
Meaning and definition of derivatives, characteristics of derivatives, forward contracts, meaning and problems in forward
contracting future contract, mechanism and participants in future market.
UNIT II : OPTION TRADING
Meaning, definition and features of options contract, distinction between futures and options, important terms, advantages and
disadvantages of options. Factor affecting the pricing of options, call and put options, trading strategies involving options.
UNIT III : OTHER DERIVATIVES
Credit derivatives, SWAPS, uses of derivatives, types of margins, risk associated with derivatives, risk management through
derivatives, Black and Scholes option pricing model- assumptions of the model and valuation of put options with the model
UNIT IV : STOCK INDEX FUTURES
Features of stock Index Futures and its uses, reasons for its popularity, Derivatives Market in India, Criteria for derivatives
Trading, types of traders
Recommended Book(S)

MBA (FC) 042 INTERNATIONAL FINANCIAL MANAGEMENT

Objective: To give insights relating to financial management applications in the realm of international business with special
reference to international financial markets systems & operations of MNCs
Course Outline
Unit I : International Financial Environment
The rise of Multinational Corporation, International Financial System. The Foreign exchange market, the determination of
exchange rates. The international monetary system & international economic linkages.
Unit II : Foreign Trade Financing & Foreign Exchange Risk Management
Payment terms in international trade ,Balance of payment & categories, the international flow of goods services & capital,
Financing technique in international trade ,Export Financing & Credit insurance , Counter trade , Foreign exchange risk
Management with special reference to Financial Management .
Unit III : International Financial Market & International Financing
Financing Foreign Operations, International financial markets, the Euro Markets, the Development Banks e.g IMF, World Bank
& Asian development bank . Short term Financing-objectives, Options & strategy, Special financing vehicles -International
leasing, Interest rate & Currency swaps . LDC - Debt equity swaps the GDRs Foreign Direct Investment . International Currency
Asset Management - International Cash , Accounts Receivable & Inventory Management , Inter Company fund flow mechanism .
Unit IV : Foreign Investment Analysis
Corporate Strategy and FDI , Dessigning a global expansion strategy , Capital budgeting for the Multinational Corporation -
Issues in foreign investment analysis , foreign project appraisal, political risk analysis & its Management . Cost of capital for
foreign Investments .
Recommended book(s)
Varn Horn, Financial Management & Policy, PHI)
Wod d Bryne J, International Business Finance, Mc Millan
Rita m Rudrigues, International Financial Management, PHI
Zeneoff D & Zwick J, International Financial Management, PHI
Shapiro A.C., International Financial Management, PHI

MBA (FC) 043 MANAGEMENT CONTROL SYSTEMS

Objective: To provide in- depth knowledge to the students regarding financial planning and management control systems
particularly in a large organisation.
Course outline
Unit I : Control System
Concept, nature,scope and significance of Financial Planning and control. General concept of control, organisational, operational
and management control, characteristics of management control system. Designing of management control system.
Unit II : Control Structure
Responsibility accounting and management control. The concept of responsibility centres – their organisation structure, types and
performance evaluations.

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The expense centre – its concept, controllability of expense, responsibility reporting. The profit centre – its role in an organisation,
evaluation of its performance, Profit centre as a motivation tool. The investment centre-measuring the performance, the
investment base and its measurement. Key variables as indicators of control.
Unit III : Management Control in Decentralised Organisation
Evaluating division/segment performance, the problems of transfer pricing, methods of transfer pricing, transfer pricing practices,
decentralisation and performance evaluation. Inter-divisional pricing, compensation for divisional performance. Perspective
Planning.
Unit IV : The Process of Control
Programming and budgeting, budget classification & preparation of budgets. Performance budgeting, Flexible Budgeting and zero
base budgeting. Analysis and reporting of budgetary information. Performance evaluation, designing Performance and Evaluation
report.
Recommended book(s)
P. Anthony & Govind Rajan, Financial Planning and Control Systems.
Lynch and Willamson, Accounting for Management Planning and Control
Horrigrane, Charles T., Management Accounting
Welsch, et. Al., Budgeting Profit Planning Control
Anythony & Govind Rajan, Management Control Systems Text & Cases
Subhash Sharma, Management Control Systems
Ronald W Hilton, Managerial Accounting

MBA (FC) 044 MANAGEMENT OF FINANCIAL INSTITUTIONS

Objective: To provide in- depth understanding of nature and functions of various financial markets, institutions and instruments.
Course Outline
Unit I : Management of Apex- Level Financial Institution
Concept of Apex-Level Institutions, its objectives. Organisation & functions, resource mobilisation Co-ordinational & supervisory
role, Financing of other financial Institutions, Direct Financing, Asset-Liability management in Commercial Banks.
Miscellaneous problems.
Unit II : Management of Commercial Banks
Objectives, Functions & Organisational setup , Management of deposits, Mobilisation of Funds, Management of cash position &
liquidity, Nature & functions of primary & secondary reserves, Considerations influencing reserves , Management of loan,
advance & other investments Management of income, Prudential norms.
Unit III : Management of Non-Banking Financial Institutions and Mutual Funds
Concept, Objectives, Nature, Function & Promotional role of NBFI, Management of funds, Changing role of NBFI in present
environment, Policies & practices regarding mobilisation & management of funds in NBFCs their performance. Types &
functions of Mutual funds, their legal & accounting aspects, SEBI & mutual funds, Investment & marketing Strategies of mutual
funds, performance review of mutual funds currently in India
Unit IV : Insurance
Concept, nature and types of policies. Advantages. Actuarial considerations (probability). Social aspect. Impact on Economy.
Current scenario and contemporary problems.
Recommended book(s)

MBA (FC) 045 MERCHANT BANKING & FINANCIAL SERVICES

Objective: To develop understanding of various financial services for managing long-term and short-term assets and liabilities.
Course outline
Unit I : Merchant Banking and Venture Capital
The concept of Merchant Banking Services in India: Rules Regulation's and categorization . The lead manager and its functions
management of capital issues. Fixed Deposits and debenture issue. International finance underwriting, Venture capital; the
concept and characteristics, process and problems of venture capital financing, growth of venture capital services in India.
Unit II : Leasing and Consumer Finance
Leasing concept - types, legal tax and accounting aspects. Financial evaluation of lease structuring, Qualitative factors in lease
decisions. Lease agreements, import and cross border leasing. Hire Purchase agreement – Types, difference between hire purchase
and lease. Flat and effective rates of interest.
Unit III : Other Financial Services
Credit Rating – Concept and types, functions of credit rating agencies, credit rating of Debt and other securities. Credit rating
agencies in India - their rating scale and rating process. Factoring – The concept and characteristics, Types of factoring, legal and
financial aspects, factoring in India. Factoring and Bill rediscounting, Forfating.
Unit IV : Marketing of Financial Services
Concept, Nature, significance, types and environment. Marketing environment, financial services, Marketing Vs. Consumer and
Industrial Goods Marketing, Planning, organising and analysis of Financial services marketing.
Recommended Book(S)
J.C. Verma, Merchant Banking
P. Chandra, Financial Management
J. Vanhorne, Financial Management & Policy

MBA (FC) 046 INTERNATIONAL ACCOUNTING

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Objective: To acquaint the students with the accounting needs of companies having international business exposure for
meaningful measurement, reporting and interpretation of financial statements.
Course outline
UNIT I International dimensions of accounting – conceptual development and comparative development patterns;
UNIT II Currency transactions; Managing international information systems; International perspective on inflation accounting;
UNIT III Financial reporting and Disclosure; Analysing foreign financial statements; Financial management of multinational
entities;
UNIT IV Transfer pricing and international accounting – International standards and multinational corporations.
Recommended Book(S)
Arpon, Jeffrey S & Radebaugh, Lee H., International Accounting and Multinational Enterprises, New York, John Wiley, 1985
Choi, Frederick D S and Mueller Gerhard G,. International Accounting. Englewod Cliffs, New Jersey, Prentice Hall Inc., 1984
Evans, Thomas G., International Accounting & Reporting. London, MacMillan, 1985Prodhan, Bimal, Multinational Accounting.
London, Croom-Helm, 1986 Rathore, Shirin, International Accounting. Englewood Cliffs, New Jersey, Prentice Hall Inc., 1996

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MBA, HUMAN RESOURCE & INDUSTRIAL RELATIONS
SEMESTER I
Core Papers (All Papers are Credit and Compulsory)

IMS 011 ESSENTIALS OF MANAGEMENT

IMS012 BUSINESS ENVIRONMENT
IMS 013 FINANCIAL ACCOUNTING
IMS 014 QUANTITATIVE METHODS IN BUSINESS
IMS 015 HUMAN RESOURCE MANAGEMENT
IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS
IMS 017 MARKETING MANAGEMENT
IMS 018 MANAGERIAL ECONOMICS
Foundation Paper (Non-Credit Compulsory paper)
LU 011 COMMUNICATIVE ENGLISH
IMS 011 ESSENTIALS OF MANAGEMENT
Objective: To provide an understanding of the tasks and functions of management and to acquaint the students with the evolution
of management thought.
Course Outline
Unit I
Introduction: Definition, Nature scope and significance of Management, the evolution of Management thought, Approaches of
management, Contributions of Taylor, Fayol and Barnard to Management Science Functions of a Manager Social responsibility of
Managers, Values and Ethics in management.
Unit II
Planning: Definition, Nature, Scope and significance of planning, Objectives, Steps of Planning, Decision making as key step in
planning. The process and techniques of decision making, long- range planning, strategies and policies.
Unit III
Organisation: Definition, Nature, scope and significance, Approaches, Departmentation, Line and staff relationships, Delegation
and Decentralization, Committee system, Determinants of effective organising, Staffing - nature and significance, Selection,
Appraisal and Development of Managers.
Unit IV
Directing & Controlling: Issues in managing human factors, Motivation - nature and Significance, Theories and Techniques,
Leadership and Leadership Styles; Communication - Definition and Significance, Communication Barriers, Building effective
communication system. Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system,
Managerial Effectiveness.
Recommended book(s)
Donnelly J.H., Gibson, J.L. & Ivancevich, J.M., Fundamentals of Management, Inwin, Inc.
Drucker, P.F. , The Practice of Management, Allied Publishers
Hold, David, H., The Management Principles and Practice, Tata McGraw Hill
Koontz & O'Donnell, Essentials of Management, Tata McGraw Hill
Prasad, L.M., Principles and Practice of Management, Sultan Chand & Sons

IMS012 BUSINESS ENVIRONMENT

Objective: To facilitate the understanding of the various components of the environmental to be considered for decision making.
Course Outline
Unit I
Introduction: The concept of Business Environment, its significance and nature. The interaction matrix of different environmental
factors – Porters model, the process of Environmental Scanning. Types of economies – socialistic pattern, free market economy
and mixed economic structure. Responsibility of business to the society.
Unit II
The Politico-Legal Environment – The relationship between business and government in India. Federal structure in India –
Centre-State financial relations. An introduction to same important business laws like New Competition Law 2000, MSME Act,
FEMA, Important regulations of SEBI affecting Indian business environment.
Unit III
Macro Economic Environment – National income aggregates, Fiscal and monetary policy. Balance of trade and balance of
payment. Exchange market convertibility of rupee. Trade Cycles – meaning, phases and theories – monetary theories, Samuelson
and Hicksian approach. Inflation analysis.
Unit IV
Indian Economic Environment – Features of Indian Economy – primary, secondary and tertiary sectors, demographic profile of
the Indian economy. The philosophy and strategy of planning in India. Industrial policy in India. Second generation economic
reforms – liberalisation, globalisation and its impact on business environment, Foreign investment in India. Composition and
direction of India’s foreign trade. Problems of Indian business environment.
Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
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Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 013 FINANCIAL ACCOUNTING

Objective: To develop an insight into the nature and uses of Financial Accounting Information and its reporting.
Course Outline
Unit I
Nature and functions of financial Accounting, Accounting system, Information perception of different users, Source documents,
classification of accounts, recording, posting of transactions, Ethical issues in accounting, basic accounting concepts and
conventions, GAAP, Accounting standards.
Unit II
Preparation of trial balance for service and merchandise business, capital and revenue expenditures, adjustment entries,
completing the accounting cycle, measuring business income, financial statements of manufacturing and trading businesses.
Unit III
Internal control systems for cash, bank reconciliation, accounting for receivables and inventories, , depreciation accounting,
preparation of financial statements of companies, accounting for share capital, preference share and debentures.
Unit IV
Analysis of accounting information, Financial Statement analysis and application, Statement of Cash Flow, preparation and
interpretation, contents of an Annual Report.
Recommended book(s)
Financial Accounting, A Managerial Perspective, R. Narayanaswamy - Prentice Hall India
Financial Accounting for Management, N. Ramachandran & Ram Kumar Kakani, TMH Publication
Accounting For Managers, Maheswari & Maheswari, Vikas Publishing house (P) Ltd.
Financial Statement Analysis, Wild, Tomson Cengage Learning Ltd.
Advanced Accountancy, R.L. Gupta & M. Radhaswamy, Sultan Chand Publications
Accounting for Managers, Bhattacharya, Vikas Publications
Financial Accounting, Jawaharlal and seema srivastava

QUANTITATIVE METHODS IN BUSINESS

IMS O14
Objective: To acquaint the students with various quantitative techniques helpful in improving their decision making skills.
Course Outline
Unit-I
Arithmetical and Geometrical Progression; Addition, subtraction and multiplication of Matrix, Identity Matrix, Singular and
Non-singular Matrix, Adjoint of a matrix, Inverse of a matrix; Solution of a system of linear equations by using matrices, single
linear application of matrices
Calculas; Basic differentiation(First order and second order)and its application.
Unit-II
Measures of central tendency-Mean, Mode, Median, Geometric mean, Harmonic Mean; Measures of Dispersion-Range, Quartile
Deviation, Standard Deviation, Absolute and Relative Dispersion; Coefficient of variation, Combined standard deviation.
Unit-III
Correlation analysis-types of correlation, Methods of studying correlation-scatter diagram method, Karl Pearson’s coefficient of
correlation, Rank correlation coefficient.
Regression analysis-difference between correlation and regression, Regression lines, Regression equations Y on X and X on Y,
Method of Least Squares. Deviations taken from the actual means of X and Y. Deviations taken from the assumed means,
Regression coefficients and their properties.
Probability; Probability theory, Theorems of Probability and examples.
Unit-IV
Linear Programming-Extreme point theorem: Graphical solution method-maximization problem, minimization problem, Some
special cases in Linear Programming-multiple optimal solutions, an unbounded solution an infeasible solution.
Transportation Problem: Methods of finding an initial solution-North-West Corner Method, Least Cost Method, Vogel’s
Approximation Method.
Recommended book(s)
Business Mathematics,by Sancheti & Kapoor(Unit I)
Statistics,by S P Gupta and M P Gupta(unit II & Unit III)
Operations Research,by JK Sharma(Unit IV)

IMS 015 HUMAN RESOURCE MANAGEMENT

Objective: To familiarize students to various aspects of acquiring and maintaining the workforce for sustained growth of any
organisation.
Course Outline
Unit I
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Nature and scope of Human Resource Management; Human Resource Management in a changing Environment; Strategic Human
Resource Management; Human Resource Planning; Job Analysis and Design.
Unit II
Attracting and Selecting Human Resources; Orientation and Placement; Manpower Training and Development.
Unit III
Performance Appraisal System; Job Evaluation & Employee Remuneration; Employee Benefits and Services.
Unit IV
Industrial Relations & Trade Unions; Dispute Resolution & Grievance Management; Employee Welfare and Participative
Management.
Recommended book(s)
Human Resource Management – Text & Cases, by VSP Rao, Excel Books
Human Resource Management – Text & Cases, by K. Ashwatappa – Tata McGraw Hill
Human Resource Management, by Cynthia Fisher, Shaw – Wiley / Biztantra
Human Resource Management, by Gary Dessler, Person Publications

IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS

Objective: Todevelop an appreciation for ethical conduct of business practice and to value the Indian culture and traditions.
Course Outline
Unit I: Indian Society and Indian Philosophy
Social change in India: Impact of Sanskritisation, Westernisation, Modernisation on Indian Society. Varna and Caste system,
Ashrama, Life Goals: Purushartha and Sanskaras. Astaang Yoga and its relevance to management.
Unit II: Values: Indian scriptures and Indian thinkers
Indian Scriptures: Relevance of the Bhagvad Gita in current management practices. Management learning from the Arthashastra.
Indian Thinkers: Values given by Mahatma Gandhi, Aurobindo Ghosh, Swami Vivekanand.
Unit III: Business Ethics
Theories of Ethics – Natural Law, Utilitarianism, Kantian Virtue. Ethics in Corporate Strategy: Corporate Philanthropy, Strategic
Philanthropy, Corporate Governance. Ethical dilemma at workplace and their resolution.
Unit IV: Application of Business Ethics
Ethics in the world of business (Intellectual property rights like designs, patents, trademarks, copy rights).
Ethics in marketing (consumer rights, advertising, dumping).
Ethics in finance (financial disclosures, insider trading, window dressing).
Ethics in information technology and systems usage (data confidentiality).
Ethics in human resources management (whistle blowing, discrimination), Environmental ethics (Carbon trading).
Recommended Books
Ethics and the Conduct of Business, by Boatright (Pearson Education)

IMS 017 MARKETING MANAGEMENT

Objective: To develop an understanding of the underlying concepts, strategies and the issues involved in the exchange of
products and services and their relevance to marketing tasks.
Course Outline
UNIT I
Definition of marketing, core marketing concepts (needs, wants, demand, offering, brand, customer value, competition);
Marketing concepts (Production, product, selling, marketing, social marketing concepts);
Introduction to the marketing mix ; Concept of Integrated marketing; Market segmentation, targeting and positioning, niche
marketing; marketing planning.
Understanding the Marketing environment and adopting marketing to the changing environment An overview of marketing of
services and rural marketing
UNIT II
Consumer Behaviour- definition, buying motives, consumer motivation, consumer decision making, Organisational buying
behavior;
Marketing Research- need, process, and importance , types of research methods(exploratory, descriptive, cause and effect) and
tools (questionnaires, interview, projective tests, )
UNIT III
PRODUCT:- Definition of product, levels and types of product; Packaging and labeling, Product line management and product
mix, Product differentiation, PLC- stages and corresponding strategies, New Product decision, Theory of diffusion of an
innovation.
PRICE:- Pricing objectives, factors influencing pricing, Pricing strategies
UNIT IV
DISTRIBUTION:- Types of distribution channels; Role of intermediaries, Channel strategy decisions, Physical distribution
management.
PROMOTION: promotion mix, Advertising- 5 M’s, Role and functions of advertising, Sales Promotion: Types of sales promotion
(Trade promotion, consumer promotion), advertising vs. sales promotion, S.P. tools, Personal selling: challenges and
responsibilities, Personal selling skills, Managing Public Relations
Recommended book(s)
Marketing – Concepts, strategies, by William M Pride, O C Fewell, Biztantra

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Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas
Principles of Marketing, by Philip Kotler, Armstrong, Pearson Education

IMS 018 MANAGERIAL ECONOMICS

Objective: To impart basic knowledge of the concepts and tools of Economic Analysis as relevant for Business Decision-Making.
Course Outline
UNIT – I
Nature and Scope of Managerial Economics: Basic Tools- Opportunity Cost principle, Incremental principle, Equi-Marginal
Principle. Principle of Time perspective, Discounting Principle. Uses of Managerial Economics.
Demand Analysis: Demand Theory, The concepts of Demand, Determinants of Demand. Demand Function and Elasticity of
Demand, Demand Estimation and Demand Forecasting.
UNIT – II
Production Analysis: Concept of Production, Factors, Laws of Production, Economies of Scale, Economies of Scope, Production
functions.
Cost Analysis: Cost Concept, Types of Costs, Cost function and cost curves, Costs in short and long run, LAC and Learning
Curve.
UNIT – III
Market Analysis: Price-output determination in different markets, Perfect, Monopoly, Monopolistic competition, Duopoly and
Oligopoly markets, Elements of Game theory, Price discrimination, Different pricing policies.
UNIT – IV
Profit Analysis: Nature and Management of Profit, Profit Theories, Function of Profits, Profit policies. Basic BEP Analysis –
concepts and its applications in business decisions, margin of safety, theories of firm – Baumol, Williamson and Morris Model.
Recommended book(s)
JV Vaishampayan Managerial Economics
Thomas & Maurice Managerial Economics
A.Koutsoyiannis, Modern Micro Economics
P. Samuelson, Micro Economics
M.Adhikari, Managerial: Economics
Cambell R.Mc Counell, Economics

LU 012 COMMUNICATIVE ENGLISH

Objective: The course is designed to meet the English conversational proficiency needs of individuals..
Course Outline
Unit – I
Practice of conversation covering every day activities, functional grammar – Subject, Verb, Noun, Adjectives, Tenses, Sentences,
Articles, Prepositions.
Unit – II
Vocabulary – extend vocabulary, Phrases, Idioms, Improve reading skills – sounds, stress intonation, rhythm voice quality,
develop listening comprehension, develop soft skills – interpersonal skills, ability to handle diverse roles, Role Play & body
language.
Unit – III
Conference briefing, addressing seminar, group discussion, compeering, reading comprehension e.g. editorials, book reviews,
articles, advertisements and fine prints, letter writing notices, invitations & resumes, report writing and presentation, function as
mentors & be creative in organising programmes.
Unit – IV
Public speaking, presentation, mock interviews, picture reading, e-mailing. Reading - to analyze grammatical error, paragraph
writing letter writing, précis writing, job application, resume (for content appraisal)
Learning Approach – interactive learning process with emphasis on participation, evaluation and feedback.
Recommended Book(S)
Wren and Martin : English Grammar and Composition
John C. Maxwell, Jim Dornan : Becoming a person of Influence
Ken Blanchard : Empowerment Takes More than a Minute
Zig Ziglar : You Can Reach the Top
Hello English : Orient Longman
English is Easy : Orient Longman
Dale Carnegie : How to develop Self- Confidence & Influence People by Public Speaking
Speak English Audiocassettes & student’s books – Orient Longman

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SEMESTER II
Core Papers (All Papers are Credit and Compulsory)

IMS 021 INTERNATIONAL BUSINESS

IMS 022 MANAGEMENT ACCOUNTING
IMS 023 FINANCIAL MANAGEMENT
IMS 024 COMPUTER APPLICATIONS & MIS
IMS 025 PRODUCTION & OPERATIONS MANAGEMENT
IMS 026 RESEARCH METHODOLOGY
Elective Papers – Credit (Two papers Supportive to the discipline of study)

MBA (HR) 021 FOUNDATIONS OF HUMAN RELATIONS

MBA (HR) 022 DYNAMICS OF HUMAN BEHAVIOUR
MBA (HR) 023 STRESS MANAGEMENT
Foundation Paper (Non-Credit Compulsory paper)

LU 021 FOREIGN LANGUAGE

IMS 021 INTERNATIONAL BUSINESS
Objective
This course will provide the students an opportunity to learn and understand how business is conducted in the international arena.
The syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, difference between
international and domestic business, Advantages And Disadvantages Of International Business, Approaches to International
Business, Changing Environment of International Business, Globalization of Markets, Trends in Globalization, Effects and
Benefits of Globalization, balance of payment and foreign exchange.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory, Opportunity
Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem, International Product life
Cycles. Investment Theories – Theory of Capital Movements, Market Imperfections theory; Internationalisation Theory; Location
Specific Advantage Theory; Eclectic Theory, Instruments of Trade Policy- Tariffs, Subsidies, Import Quotas, Voluntary Export
Restraints, Administrative Policy, Anti-dumping Policy.
Unit III - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of Exchange
Rate Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity Theory, Factors Affecting
Exchange Rates, Brief History of Indian Rupees Exchange Rates. India's Foreign Trade: Recent trends in India's Foreign Trade,
Export Houses, Export Assistance- SEZ, EPZ, APEDA, export procedures and documentation.
Unit IV - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF, Role of IMF, IBRD, Features
of IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic Integration: Introduction,
Levels of Economic Integration, Regional Economic Integration in Europe, Regional Economic Integration in U.S.A: NAFTA,
Andean community, ASEAN, SAARC, Integration for Business.
SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.) 2) Albaum Duerr - International Marketing and Export management
(Pearson, 7th Ed.) 3) Jaiswal Bimal - International Business (Himalaya Publication) 4) Hill C.W. - International Business (TMH,
5th Ed.) 5) Daniels - International Business (Pearson, 1st Ed.) 6) Kumar R and Goel, International Business, (UDH Publications,
edition 2013) 7) Cherunilam F - International Trade and Export Management (Himalaya, 2007)8) Varshney R.L, Bhattacharya B -
International Marketing Management (Sultan Chand & Sons, 9th Ed.)

IMS 022 MANAGEMENT ACCOUNTING

Objective: To equip the students with the knowledge of principles, concepts and techniques which may be used in planning,
decisions making and control.
Course Outline
Unit I
Management accounting: Definition, differences with Financial Accounting, Management process and accounting, The value
chain of business function, introduction to CVP relationships, measurement of cost behaviour.
Unit II
Introduction to manufacturing costs and control of overheads, job costing, process costing, activity based costing.
Unit IIIRelevant information and decision making, special order and addition, deletion of product and services, optimal uses of
limited resources, pricing decisions, make or buy decisions, joint cost.
Unit IVPreparing the Master Budget and Functional Budget, Flexible budgets, Variance analysis, Introduction to Management
Control Systems, Evaluation of Divisional Performance, Transfer Pricing.
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
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 [IMS (LU) MBA HR & IR_Revised_Syllabus w.e.f. July 2015]
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 023 FINANCIAL MANAGEMENT

Objective: The provide an insight into various finance functions to be performed in order to maximize shareholder wealth.
Course Outline
Unit I
Introduction to financial management: Meaning, Nature, and scope, functions, and , objectives of financial management, time
value of money, organization of finance functions,
Unit II
Long term investment / Capital budgeting decision: Investment evaluation techniques traditional methods and discounted criteria,
risk analysis of investment proposal
Unit III
Finance decision: Sources of funds short term, and long term source of capital, cost of capital computation of cost various sources
of capital weighted average of cost of capital.
Capital structure decision: Meaning and factors affecting capital structure, capital structure theories, leverage operating, financial
and combined leverage EBIT EPS Analysis
Unit IV
Dividend decision: Dividend policies, factors affecting dividend policies, dividend theories
Short- term investment decision: Types of working capital, factors affecting working capital, current assets financing policies,
estimation of working capital requirement Inventory, cash and receivables management:
Recommended book(s)
Financial management, theory and practice, by Prasanna Chandra, TMH.
Financial management and policy, by J.C. Vanhorne, PTH.
Financial management, by M.Y. Khan and P.K. Jain, TMH.
Financial management, by I.M. Pandey, Vikas Publication.

IMS 024 COMPUTER APPLICATIONS AND MIS

Objective: To develop an appreciation of different softwares and hardware systems and their use in effective design and
implementation of MIS.
Course Outline
Unit – I
Computer Systems -An Introduction, Characteristics of computer, Elements of a Computer System, Input, Output and storage
devices. Processing and CPUs, Classification of computer, Concepts of Networking and Data Communication.
Unit II
Types of Software, Computer Languages, Translators, Operating system – Basics, functions and types, Concepts of CUI & GUI,
MS-Windows as GUI Operating System, Parts of Windows, Text processing software-creating, formatting and processing of text.
Spreadsheet Software- Creating and using Spreadsheets. Formulas, Functions and Graphics. Presentation Programmes-Creating,
Formatting and Presenting, Concepts of Database and Database Management System.
Unit III
Definition of Data/Information/Systems, Types of System, System stakeholders, Components of Information System, Evolution of
Information Systems, Classification of Information Systems, Flow charts, Algorithm, Decision tables, Decision tree, DFS and
ERD with examples, Selected Case Studies.
Unit IV
Introduction, Meaning and role of MIS, Definition of MIS, System Development Life Cycle, E–commerce, Introduction to mobile
commerce, electronic payments, EDI, Business Function Information System, Selected Case Studies.
Recommended book(s)
Balaguruswamy, Introduction to Computers
B. Ram, Computer Fundamental
Ron Mansfield, Working in Microsoft Office
Greg Perry, Teach Yourself Office 97
Brein James, O., Computers in Business Management : An Introduction
Bentley Trevoi, Management Information Systems and Data Process

IMS 025 PRODUCTION & OPERATIONS MANAGEMENT

Objective: To familiarize the students with theories and techniques of Production, Operations and Logistics Management.
Course Outline
Unit I
Nature and scope of production management, production analysis and planning, production functions, objective and functions of
production management, responsibilities of the production manager, types of manufacturing processes and plant layout, plant
location, assembly line balancing. Production Planning and Control (PPC).
Unit II
Materials managements – its scope and importance. Purchasing function and procedure, store-keeping, material planning function,
Inventory control, relevant costs, economic lot size, reordering point, Inventory classification techniques.

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Unit III
Productivity – definition and concept, productivity measurement, productivity improvements, Product development and design,
stages of product development, techniques of product development (standardization, simplification and specialization,
automation).
Unit IV
Development of efficient work methods, work measurement – concept & techniques; material flow process chart, manflow
process chart, principles of motion economy, comparison of alternate work methods, maintenance of production facilities, quality
control and inspection, sampling inspection, control charts for attributes and variables charts.
Recommended book(s)
Production and Operations Management, by K. Ashwathappa, K Sridhar Bhat, Himalaya Pub
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
Operations Management, by Gaither & Fraizer, Thomson South Western.
Theory and Problems in Production and Operations Management by S.N. Chary

RESEARCH METHODOLOGY
IMS026
Course Objectives: To familiarize students with research process,teach them basic tools and techniques and inculcate fundamental
expertise to handle research project.
Unit-I
Introduction to Research Methodology
Research-Concept, Characteristics, Objectives and motivation of research,Significance of Research in decision making and
problem solving, Factors required for a scientific/good research,Types of research,Research process overview
Language of Research:Concept,Construct,Definition,variables,Hypothesis,Theory and models,Research Problem: Identifying a
research problem,Sources of identifying research problem,Process of defining a research problem
Unit-II
Research Design and Sampling Design
Research design: Meaning of research design,Types of Research Design,Concept and techniques of Exploratory Research
design,Descriptive Research Design and Experimental Research Design
Sampling design: Census and Sampling Investigation, Characteristics of a good sample, Sampling Design process, Probability and
Non Probability Sampling Techniques,Sample size determination
Unit-III
Data Collection and Preparation
Methods of data collection,developing instrumentsused in data collection,
Measurement and Scaling:Primary scales of measurement ,Scaling Techniques,Editing raw data,Coding of data,Tabulation of
data,Cross Tabulation
Unit-IV
Data Analysis and Presentation of the Results: Univariate,Bi-variate and Multivariate analysis of data,Testing of Hypothesis:
Process of testing hypothesis,one tail test and two tail tests,z-test,t-test,F-test and chi square test, Report
Writing:Objective,types,Format of a report,essentials of a good report.
Prescribed Texts:
Business Research Methods, William G.Zikmund, Thomson Publication
Business Research Methods, Cooper and Schindlier, TMH Publication
Marketing Research: An Applied Orientation Naresh K. Malhotra, PHI
Marketing Research-Text and cases, Nargundkar
Research Methods, William and M.k.Trochim
Research Methodology, R.Panneerselvam
Business Research Methodology, Srivastava and Rego
Complete Business Statistics, Amir D Aczel
Statistics for Management, Levin & Rubin

MBA (HR) 021 FOUNDATIONS OF HUMAN RELATIONS

Objective: To develop understanding of issues in managing harmonious human relations.
Course Outline
UNIT-I
Basic Concepts: Society, Community, Association, Institution; Human Relations: Concept, Components, Significance, Nature,
Types - Cordial and Strained. Analysis of Interpersonal Relations with FIRO-B, Essentials of Human Relations, Dos and Don'ts
UNIT-II
Social Stratification: Concept, Bases, Types - Caste and Class, Consequences for Human Relations, Strategies for Curbing
Baneful Effects, Special Opportunities through Positive Affirmation; Associative Social Processes: Cooperation, Accommodation,
Assimilation, and Acculturation, Adaptation Dissociative Social Processes: Competition, Conflict, Aggression, Terrorism
UNIT-III
Social Norms: Folkways, Mores, Customs, Traditions, Institutions. Socialization: Concept, Theories & Agencies
UNIT-IV

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Social Group: Concept, Significance and Types, Primary and Secondary Groups Social Control: Concept, Forms, Means, Methods
and Agencies
Recommended book(s)
Bajpai, B.L., Making Management Skill More Effective, Vikas
Bhushan, Vidya and Sacheva D.R., An Introduction to Sociology, Kitab Mahal
Davis, Kingsley, Human Society, Surjeet Publications
DeCenzo, David A., Human Relations: Personnel & Professional-Development, PHI
Maclver, R.M. and Page, C.H., Society: An Introductory Analysis, MacMillan
Rao, Shanker C.N., Sociology - Primary Principles, S. Chand and Co.

MBA (HR) 022 DYNAMICS OF HUMAN BEHAVIOUR

Objective: To develop an understanding of the dynamics of human behavior for successful handing of management issues and
promote better understanding amongst members of the organization.
Course Outline
Unit I
Cognitive Processes - Thinking and Problems Solving, Thinking, Concept, Theoretical Perspectives; Types, Convergent,
Divergent Lateral, Reasoning, Decision Making Process, Approaches, People Focussed &Product focused., Strategies employed,
Creating Positive Mindsets Problem Solving, Concept, Approaches in Managerial Perspectives, Brain Storming, Sensitivity
Training, T Groups, Encounter Groups. Emotional Intelligence, Concept, Nature, E.Q. for Improving Emotional Intelligence
Unit-II
Personality- Concept, Theoretical perspective- Trait & Type Approach (Brief); Self Concept, Meaning & Nature, Self Growth
Movement, Type A, B, C, Personality, Healthy Personality (All port’s Mature), Jungs Personality Indicators
Unit-III
Mental Health: Concept Principles of Deviance and Disability, Act; Who is Mentally Ill?; Stigma, National Mental Health Act
Provision for the Attitude Job Satisfaction and Mental Health & Work Ethics; Mentally ill? Parameters of Positive Mental Health;
National Services for the Mentally Ill.
Unit IV
Stress: Concept Types, Physiological Arousal as Base Reactions and Coping (Task Oriented, Ego Defense Mechanism), and
Managing Stress- Time Management Skills Relaxation Exercises Handling External Toxins. Behavioral Change: Concept
Significance Self Awareness, Methods and Techniques of Self Development
Recommended book(s)
Arnold, John, Robertson, Iran T. and Cooper, Cary L., Work Psychology- Understanding Human Behaviour in the Work Place,
Mac Millan
Baron, Robert A. and Greenberg, Jerald, Behaviour in Organisations, Prentice Hall International
McConnel, James V., Understanding Human Behaviour, Holt Rinehart and Winston
Spencer, Christopher and Scelt, Peter, Psychology : A Contemporary Introduction, Black Well
Tiffin, J. and McGormick, B.J., Industrial Psychology, Prentice Hall of India

MBA (HR) 023 STRESS MANAGEMENT

Objective
To equip the student in understanding the triggers of stress and in better managing stress.
UNIT I
Concept of Stress: Origin - a) Basic concepts of the theory of H. Selye (Stressors; Basic Stress-reactions; Distress); b)Principles of
Adaptation: From Darwin up to modern military psychology (Degeneration, Idioadaptation, Aromorphosis; Hierarchy of needs
and orgiastic principle; Diagnostics of adaptation in a group; Adaptation to extreme activity conditions)
UNIT II
Individual and popular concepts of stress, Exercises on definition of actual models of stress and its reduction, Stress and
psychological disorders (Sleep disorders; Eating disorders; Emotional disorders)
Practical skills of stress management: SM in positive psychotherapy (Comprehension vs. Estimation; National features of dealing
with stress);
UNIT III
Stress management in NLP (Words- and formulas- parasites; their genetics and morphology; Stress-patterns: discovering;
breaking; transformation; Reframing of habitual stress-reactions; Question of psychological ecology)
UNIT IV
Extreme approaches to SM: military techniques of self-control a)Regulation of sleeping regime b) Muscular tension reduction c)
Emotional tension reduction
Recommended Books
1. Ann Edworthy, Managing Stress, Open University Press, Buckingham, Phildephia.
2. K.Hari Gopal, Organizational Stress, University Press.
3. Dr.Rakesh Chopra Santosh Sharma, The stress Cyclone Suffer or Emerge out: The choice of yours, Institute of corporate
Management, Excel Books.

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 [IMS (LU) MBA HR & IR_Revised_Syllabus w.e.f. July 2015]
SEMESTER III
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 031 STRATEGIC MANAGEMENT - I

IMS 032 BUSINESS LAWS
Elective Papers – Credit (Total No. of elective papers in a semester will be five)
A. (3-5 Papers Supportive to the discipline of study)
MBA (HR) 032 INDUSTRIAL JURISPRUDENCE
MBA (HR) 033 PARTICIPATIVE MANAGEMENT IN INDUSTRIAL RELATIONS
MBA (HR) 034 LABOUR WELFARE, SOCIAL SECURITY & INDUSTRIAL SOCIAL WORK
MBA (HR) 035 TRADE UNIONS, COLLECTIVE BARGAINING & FINANCIAL REWARDS FOR WORK
MBA (HR) 036 ENVIRONMENTAL POLLUTION, OCCUPATIONAL HAZARDS & INDUSTRIAL SAFETY
MBA (HR) 037 COMPENSATION MANAGEMENT
B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of any
of the IMS-MBA programs

Foundation Paper

LU 031 FOREIGN LANGUAGE ( Non Credit) Compulsory Paper

LU 032 Summer Internship Report – (Credit) Compulsory
LU 033 Industrial Relations & Industrial Visit
IMS 031 STRATEGIC MANAGEMENT – I
Objective: To acquaint the students with the concept of strategy, its formulation and different strategic alternatives.
Course Outline
Unit I: Business Policy as a Field of Study: Nature, importance, purpose and objectives of Business Policy.; Strategic
Management Process: Strategists and Their Role in Strategic Management.; Hierarchy of Strategic Internet: Vision, Mission,
Business Definition, Goals and Objectives
Unit II: Environmental Appraisal: Environmental Scanning, Appraising the Environment; Organizational Appraisal:
Organisational Capability Factors, Considerations in Organisational Appraisal, Methods and Techniques used for Organisational
Appraisal, Structuring Organisational Appraisal.
Unit III: Company level strategies: Grand, Stability, Expansion, Retrenchment & Combination Strategies &
Corporate Restructuring; Business Level strategy: Business-level, Generic Business & Tactics for Business Strategies.
Unit IV: Strategic Analysis and Choice: Corporate-level (BCG Matrix & GE 9 cell Matrix) and business-level (Life
Cycle Analysis, Porter’s Five Forces of Industry Analysis). Concept of Strategic Decision Making. Subjective Factors in Strategic
Choice and Process of Strategic Choice. Routes to Competitive advantage
Recommended book(s)
Crafting and executing strategy, by Thompson, Strickland & Gamble, TMH
Strategic Management – An Integrated Approach, by Charles W.L. Hill, Gareth R. Jones – Biztantra
Business Policy, by AzharKazmi

IMS 032 BUSINESS LAW

Objective: To familiarize the student with legal aspects of conducting business.
Course Outline
Unit I
Indian Contract Act, 1872 Contract- Meaning, Essentials, Kinds, Offer and Acceptance, Contractual Capacity, Free Consent,
Consideration, Void Agreements, Quasi Contracts. Modes of discharge of contract and remedies for breach of contract. Contract
of Indemnity and Guarantee. Law of Agency.
Unit II
The Sale of Goods Act, 1930 Meaning of Contract of sale, Difference between Sale and Agreement to Sell. Conditions and
Warranties, Transfer of Property in Goods, Unpaid Seller and his Rights.
Unit III
Indian Partnership Act, 1932. Meaning and test of Partnership, Implied Authority of a partner, Position of a minor in partnership,
Consequences of Non Registration of a partnership, Firm Expansion, Death and Insolvency of a partner, Dissolution of firm
Unit IV
The Negotiable Instruments Act, 1881 Meaning, and characteristics of promissory note, bill of exchange and cheque. Holder and
Holder in due course. Negotiation and assignment. Crossing of cheque, bouncing of cheques. Elements of company law; Meaning
and types of companies, Formation and incorporation Memorandum of Association, Articles of Association, Prospectus.
Recommended book(s)
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 [IMS (LU) MBA HR & IR_Revised_Syllabus w.e.f. July 2015]
Elements of Mercantile Law, by N D Kapoor, Sultan Chand
Legal Aspects of Business, by Akhileshwar Pathak, Tata Mc GRAW HILL
Business Law, by M C Kuchhal -Vikas

MBA (HR) 032 INDUSTRIAL JURISPRUDENCE

Objective: To expose the students to an in-depth study of Industrial jurisprudence as applied to the field of human resources.
Course Outline
UNIT – I
Industrial Jurisprudence: Meaning, Scope and Historical Development with Special Reference to Constitutional Provisions and
Conventions and Recommendations of ILO, Master-Servant Relationship, Vicarious Liability, Their Rights and Duties, Control of
High Courts and Supreme Courts, Publication and Enforcement of Awards, Principles of Case Law, Civil and Criminal Procedure
Codes and Their Relevance for Industry
UNIT- ll
Sources, Development and Principles of Labour Legislation; Constitutional Safeguards; Factories Act, 1948; Plantation Labour
Act, 1951; Mines Act, 1952
UNIT-III
Building and Other Construction Workers’ (Regulation of Employment and Conditions of Service) Act, 1996; Contract Labour
(Regulation and Abolition) Act, 1970; Inter-State Migrant Workmen (Regulation of Employment and Conditions of Service) Act,
1979; Bonded Labour System(Abolition) Act, 1976; Child Labour (Prohibition and Regulation) Act, 1986
UNIT-IV
Company Law: Concept, Nature and Types of Company; Incorporation of Company, Memorandum of Association, Prospectus,
Directors, Promoters and Members; Winding up of Company; Basics of Income Tax, Gift Tax, Trade Tax, Sales Tax & Value
Added Tax(VAT) Custom and Excise Duties, Wealth Tax
Recommended Book(S)
Balchandani, K.R., Industrial Law, Himalaya Publishing House.
Bhir, B.S., Dimensions of Industrial Relations in India, Untied Asia Publishers
Goswami, v.G., Labour and Industrial Laws, Central Law Agency
Malik, P.L., Industrial Law, Eastern Book Agency
Mishra, Srikant, Modern Labour Laws and Industrial Relations, Deep and Deep Publications
Misra, S.N., An Introduction to Labour and Industrial Law, Allahabad Law Agency

MBA (HR) 033 PARTICIPATIVE MANAGEMENT IN INDUSTRIAL RELATIONS

Objective: To provide the students with a comprehensive knowledge of industrial relations and measures for preventing industrial
disputes.
Course Outline
UNlT-I
Participative Management: Concept, Objectives, Scope, Levels, Determinants and Reflectors
UNIT-II
Various Approaches to Participation: Socialist, Gandhian, Eclectic, and Social Science; Scheme of Workers' Participation in
Management in India, Problems and Remedies; Recent Trends in Participatory Management, Quality Circles and Japanese
Management
UNIT-III
Industrial Relations: Concept Objectives, Nature and Scope; Approaches to Industrial Relations; Determinants of Industrial
Relations; Reflectors of Industrial Relations; Industrial Relations Policy in India; Changing Roe of State and New Paradigms in
Industrial Relations; Industrial Relations and Globalization
UNIT-IV
Industrial Disputes: Concept, Types, Causes and Magnitude; Machinery for Settlement of Industrial Disputes in India: Statutory
and Non-Statutory Preventive Measures for Settlement of Industrial Disputes: Code of Discipline, Code of Efficiency, and
Welfare, Model Grievance Procedure, Inter-Union Code of Conduct; Disciplinary Action, Domestic Enquiry-Principle of Natural
Justice; Industrial Disputes Act, 1947; Indian Arbitration and Conciliation Act, 1996
Recommended Book(S)
Agarwal, D., Dynamics of Labour Relations in India, Tata McGraw Hill Publishing Company
Bhagoliwal, T.N., Economics of Labour and Industrial Relations, Sahitya Bhawan, Agra, 1990.
Das, N.G., Industrial Democracy in India, Asia Publishing House
Mamoria, C.B., Dynamics of Industrial Relations, Himalaya Publishing House
Mustafa, M. and Dharma, Onkar, Workers' Participation in Management, Concept and Practice,Deep and Deep Publications
Pylee, M.v. , Worker's Participation in Management, Vikas Publications
Ramanujam, G., Indian Labour Movement, Sterling Publications
Rao, Chalapathi, P.V., Labour Management Relations and Collective Bargaining, Anmol Pub.
Vishwanath, Workers' Participation in Management, Mittal Publications

MBA (HR) 034 LABOUR WELFARE, SOCIAL SECURITY & INDUSTRIAL SOCIAL WORK
Objective: To strengthen students’ grasp on issues pertaining to labour welfare and social security.
Course Outline
UNIT-I

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 [IMS (LU) MBA HR & IR_Revised_Syllabus w.e.f. July 2015]
Labour Welfare: Concept, Significance, Objective, Scope, Classification, Approaches, and Principles
UNIT-II
Labour Welfare Policy in India, Labour Welfare Programmes in India, Legal Provisions Relating to Labour Welfare in India;
Beedi Workers Welfare Cess Act, 1976; Beedi Workers Welfare Fund Act, 1976; Iron Ore Mines, Manganese Ore Mines and
Chrome Ore Mines, Labour Welfare Cess Act, 1976; Iron Ore Mines Manganese Ore Mines and Chrome Ore Mines Welfare
Fund Act, 1976; Mica Mines Labour Welfare Fund Act, 1946; Building and Other Construction Workers' Welfare Cess Act,1996;
Lime Stone and Dolomite Mines Labour Welfare Fund Act, 1972
Labour Welfare Officer: Qualifications, Roles and Functions, Status, Terms and Conditions of Services, Challenges
UNIT-III
Social Security: Concept, Significance, Objectives, Evolution, Scope; Forms of Social Security: Social Insurance, Public
Assistance and Public Services.
Important Laws: Workmen's Compensation Act, 1923; Employees' State Insurance Act, 1948; Employees' Provident Fund and
Miscellaneous Provisions Act, 1952; Maternity Benefit Act, 1961; Personal Injuries (Compensation) Insurance Act, 1963;
Payment of Gratuity Act, 1972
UNIT-IV
Industrial Social Work: Concept, Objectives, Scope, Principles; Industrial Social Worker: Roles and Functions, Status, Skills
Required; Recent Developments in Social Work Practice in Industry; Future of Industrial Social Work in India
Recommended Book(S)
Bansal, C.L., Business and Economic Laws, Himalaya Publishing, House
Bhagoliwal, T.N., Economics of Labour and Industrial Relations, Sahitya Bhawan
Goswami, v.G., Labour and Industrial Law, Central Law Agency
Malik, P.L., Industrial Law, Vol. 1 & 2, Eastern Book Co.

MBA (HR) 035 TRADE UNIONS, COLLECTIVE BARGAINING & FINANCIAL REWARDS FOR WORK
Objective: To provide understanding of the working of trade unions, concept of collective bargaining and equitable financial
rewards.
Course Outline
UNIT-I
Trade Union: Concept, Objectives, Functions, Theories; Historical Development of Trade Unions in India, England and America;
Central Labour Organizations, Trade Union Leadership, Political Affiliations of Trade Unions, Trade Union Rivalry, Trade Union
Security; Trade Unions Act, 1926; Social Responsibilities of Trade Unions
International Labour Organization: History, Objective, Structure, Functions and Impact on Indian Trade Union Movement; Trade
Union Strategies towards Liberalization and Technological Change
UNIT-ll
Collective Bargaining: Concept, Objectives, Significance, Salient Features, Nature, Scope, Theories, Principles, Forms, Methods,
Problems, Outcomes, Agreements, Settlements, Consent Awards and their Implementation, Collective Bargaining Policy, Legal
Sanction for Collective Bargaining
UNIT-III
Compensation and Reward Management; Wages: Concept, Distinction between Wage and Salary, Types of Wages-Minimum
Wage, Fair Wage and Living Wage, Principles of Wage Determination, Theories of Wages, Determination of Wage Rate and
Adjusting Pay Structure, Designing, Improving and Implementing Compensation Package, Incentive Systems of Wage Payment,
Dearness Allowance, Bonus, Fringe Benefits; Compensation Practices in Multinational Corporations; Wage Boards and Pay
Commissions: Structure and Functions
UNIT-IV
Payment of Wages Act, 1936 ; Minimum Wages Act, 1948 ; Equal Remuneration Act, 1976; Payment of Bonus Act, 1965
;Payment of Gratuity Act,1972
Recommended Book(S)
Bhagoliwal, T.N., Ecoomics of Labour and Industrial Relations, Sahitya Bhawan
Chalapathi Rao, P.V., Labour Management Relations and Collective Bargaining, Anmol Publications
Malik, Dipak, Indian Trade Unionism in Developmental Perspective, Commonwealth Publishers
Mamoria, C.B., Dynamics of Industrial Relations, Himalaya Publishing House
Sharma, A.M., Understanding Wage System, Himalaya Publishing House
Venugopal Rao, G., and Prasad Ram, Trade Unionism in India, Printwell

MBA (HR) 036 ENVIRONMENTAL POLLUTION, OCCUPATIONAL HAZARDS & INDUSTRIAL SAFETY
Objective: To develop an appreciation of the environmental and occupational hazards and the need for industrial safety
measures.
Course Outline
UNIT-I
Environment, Ecology and Development. Environmental Pollution: Concept, Types-Water Pollution, Air Pollution, Noise
Pollution, Soil Pollution, Causes and Baneful Effects of Pollution on Environment Laws Relating to Environmental Pollution:
Environment (Protection) Act, 1986; Water (Prevention and Control of Pollution) Act, 1974; Air (Prevention and Control of
Pollution) Act, 1981; Strategies for Conservation and Development of Environment in India
UNIT-II

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 [IMS (LU) MBA HR & IR_Revised_Syllabus w.e.f. July 2015]
Occupational Health: Concept, Nature, Significance and Scope; Occupational Disease: Concept, Types, Diagnosis, Prevention and
Treatment; Model Occupational Health Services: Structure and Function; Data Bank and Laboratories for Occupational Health
and Hygiene; Respiratory and Non-Respiratory – Testing; Notifiable Occupational Diseases

UNIT-III
Behavioural Toxicology: Concept and Research Methods; Threshold Limit - Value of Toxic Chemicals and Their Effects on
Behaviour; Health Hazards of New Technology: Impact of Automation and Computerization on Employees' Health
Problems with Visual Display Units and Terminals
UNIT-IV
Occupational Stress: Concept, Causes- Personality Related, Nature of Work Related, Work Situation Related, Social Situation
Related, Prevention and Control of Occupational Stress ; Industrial Accidents: Concept, Theories-Frequency Rate and Severity
Rate of Accident, Causes, Fatigue, Monotony and Boredom, Accident Proneness, Preventive and Remedial Measures ; Industrial
Safety: Concept, Approaches, Safety Measures- Types, System, Safety Stewardship Scheme, Safety Climate; Quality of Work life
and Its Impact on Industrial Safety
Recommended Book(S)
Agarwal, S.K. , Industrial Environment Assessment and Strategy, APH Publishing Corporation
Hammer, Willie, Occupational Safety Management and Engineering, Prentice Hall
LocUm, R.M., Environment and Industry: An Alarm, Shiva Publishers
Mamoria, C.B., Personnel Management, Himalaya Publishing House
Vernon, H.M., Accidents and Their Prevention, Cambridge University Press

MBA (HR) 037 COMPENSATION MANAGEMENT

Objective: To provide the students with an in-depth knowledge on compensation practices for different levels of manpower.
Course Outline
UNIT I
Conceptual and Theoretical Understanding of Economic Theory Related to Reward Management; Competitive Imperatives;
Productivity, Quality, Service, Speed, Learning Planning for Improved Competitiveness;
UNIT II
Diagnosis and Bench marking, Obtaining Commitment; Determination of Inter and Intra-I Compensation Differentials; Internal
and External Equity in Compensation Systems; Understanding Tools Used in Designing, Improving and Implementing
Compensation packages;
UNIT III
Compensation Designs for Specific Type of Human Resources like Compensation of Chief Executives, Senior Managers, R&D
Staff, etc.; Understanding Different Components of Compensation packages like Fringe benefits, Incentives and Retirement Plans;
UNIT IV
Compensation Practices of Multimedia Corporations and Strategic Compensation Systems; Statutory Provisions Governing
Different Components of Reward Systems, Working of Different Institutions Related System Like Wage Boards, Pay
Commissions.
Recommended Book(S)
Sharma, A.M., Understanding Wage System, Himalaya Publishing House

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SEMESTER IV
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 041 STRATEGIC MANAGEMENT - II

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE
Elective Papers – Credit
A. 2-4 Papers Supportive to the discipline of study

MBA (HR) 041 MANAGERIAL COUNSELLING

MBA (HR) 042 HUMAN RESOURCE DEVELOPMENT & TRAINING
MBA (HR) 043 LEADERSHIP, CONFLICT RESOLUTION AND TEAM BUILDING
MBA (HR) 044 MANAGERIAL COMMUNICATION & PR
MBA (HR) 045 QUALITY CONTROL & DEVELOPMENT
MBA (HR) 046 PERFORMANCE MANAGEMENT
B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of any
of the IMS-MBA programs.

Foundation Paper
LU 041 RESEARCH PROJECT/BUSINESS PLAN (Credit and Compulsory)

IMS 041 STRATEGIC MANAGEMENT – II Objective: Tocomprehend strategic management process,

understand interrelationship between formulation and implementation and apply administrative and leadership skills for
successful implementation of strategies.
Course Outline
Unit I:
Nature and Scope of Strategic Management. Concept of Core Competence, Capability and Organisational learning;
Managementof Strategic Change; Process of Strategic planning and Implementation, Activating Strategies, Strategy and Structure.
Unit II:
Behavioral Implementation: An overview of: Leadership, Corporate Culture, Corporate Politics and Use of Power, Personal
Values and Business Ethics.
Functional /Operational Implementation: An overview of: Functional Strategies.
Unit III:
Strategy Evaluation and Control (Mc Kinsey’s 7s Framework).
Tailoring Strategy to Fit Specific Industry and Company Situations:
Strategies for Competing in Emerging Industries; Strategies for competing in Turbulent, High-Velocity Markets; Strategies for
Competing in Maturing Industries; Strategies for Competing in Fragmented Industries; Strategies for Firms in Stagnant or
Declining Industries; Strategies for Sustaining Rapid Company Growth; Strategies for Industry Leaders; Strategies for Runner-up
Firms; Strategies for Weak and Crisis Ridden Businesses.
Unit IV:
Mergers and Acquisitions: Takeover and Defense Tactics, Laws For Mergers And Acquisitions, Regulatory Framework of
Takeovers in India, Cross Border Mergers and Acquisitions.; Strategic Management in an International Firm; Strategy and
Corporate Evolution in Indian Context.
Recommended book(s)
1. Strategic Management by Thompson, Strickland, Gamble and Jain. McGraw Hill 2010, 16th edition.
2. Thomas L. Wheelen& J. David Hunger; Concepts in Strategic Management and Business Policy; Pearson Education
3. Strategic Management by AzharKazmi, Tata McGraw Hill
4. Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE

Objective: To understand the facilitative forces for organisational effectiveness and management of change.
Course Outline
Unit I
Understanding Organizational Effectiveness and Change. Concept and Process of Organizational Effectiveness; Concept and
Process of Organizational development; Design, Development and application OD interventions.
Unit II
Organizational Learning and Learning Organizations: Process of organizational learning; Characteristics of learning
organizations; Creativity and innovations; Organisational Change.
Unit III

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Interpersonal Relationships: Individual's Behaviour, Individual's in Group; Perception, motivation, attitudes, values, personality.
Interpersonal Communication: Types of Interpersonal Relationship Inter group behaviour & collaborations; Team building &
team management; Transaction Analysis.
Unit IV
Organizational Culture and Climate. Organizational Ethos; Dimensions and process of organizational climate; Dimensions and
process of organizational culture; Power and Politics. Corporate Governance; Conflict Dynamics; Conflict and Negotiations;
Stress Management.
Recommended book(s):
Organizational Behaviour, by Stephen P. Robbins
Organizational Effectiveness and Change, by Cummins (South Western Thompson)
Management of Organizational Change, by Hari Gopal
Change Management, by Neelkant Ramanarayan

MBA (HR) 041 MANAGERIAL COUNSELLING

Objective: To equip the potential managers with understanding of psychological make-up of personnel working in an
organization with a view to promote positive culture..
Course Outline
Unit I
Managerial Counselling: Process, Steps in Counselling, Goals, Expectations Counselling Skills, Communication Skills Verbal &
Non-Verbal Communication, Managerial Counselling/Counselling for Managers, Counselling: Concept, Nature & Type, Related
Concepts :Helping, Consultation, Advice, Psychotherapy, Counselling Process: Steps in Managerial Counselling (8 Step model),
Counselling Environment, Expectations and Goals, Approaches to Counselling (Directive, Behaviouristic, Humanistic, and
Existential)
Unit II
Counselling Skills: Verbal Communication Skills and Non Verbal, Listening, Questioning, Empathy, Relationship, Silence as
Therapeutic Tool, Crisis Intervention, Process and Steps, Counseling in Industrial Setting.
Unit III
Psychological Testing and Diagnosis: Types of Psychological Tests, Group Therapy and Brief Counselling. Managerial
Blockages, SWOT.
Unit IV
Counselling for Absentees, Sick, Accident Prone, Retiring/Retired, Improving Performance and Job Environment Fit, Recent
Trends.
Recommended Book(S)
Cavanaugh, M.E., The Counselling Experience, A Theoretical and Practical Approach, Monterey CA Brooks, Cole, 1982.
Dryden Windy, Key Issues for Counselling in Action,Sage Publication, New Delhi, 1995.
Dryden Windy, Counselling in Practice, Sage Publications, New Delhi, 1995.
Gelso, Charles J. and Fretz, Bruce R., Counselling Psychology, Prism Book Pvt. Ltd., Bangolore, 1995.
Hansen, J.C., Warner, P.W. and Smith, E.J., Group Counselling: Theory and Process (2nd ed.) Rand McNally, Chicago, 1980.
Mehta, D.S., Handbook of Public Relations in India,Allied Publishers Ltd., New Delhi, 1998.
Nattan, Robert and Hill, Linda, Career Counselling, Sage Publications, New Delhi, 1996.
Oldfield, S., The Counselling Relation, Routledge and Kegan Paul, London, 1983.
Rao, Narayan, Counselling Psychology, Tata McGraw Hill, New Delhi, 1995.

MBA (HR) 042 HUMAN RESOURCE DEVELOPMENT & TRAINING

Objective: The course aims to equip students with skills relevant for training and developing the manpower in an organization.
Course Outline
UNIT-I
Human Resource Development: Introduction, Evolution, Role and Functions of HRD, Challenges before HRD Professionals,
Interrelationship between HRD and HRM; Training and Development: Concept, Significance, Methods, Techniques and
Strategies; Training: Steps and Process; Types of Training; On the Job and Off the Job; Essentials of a Training Programme
UNIT-ll
Learning Theory: Principles and Methods of Learning: Role of Learning in Developing a Group of Trainees, Communication
Process in Training, Audio-Visual Aids, Monitoring and Evaluation of Training Programmes, Training Institutions and Future of
Training in India
UNIT-III
Public Relations: Concept, Significance, Nature and Scope, Process, Factors Affecting Public Relations, Reflectors of Publics
Relations; Methods and Techniques of Public Relations; Position, Role and Functions of Public Relations Officer
UNIT – IV
Public Relations and Publicity through Newspapers, T.V., Radio, etc.; Public Relations with Government, Consumers, Political
and Community Leaders, and Non-Governmental Organizations Reports, House Magazines, Exhibitions, Sponsorship;
Advertising: Concept, Types, Steps, Campaigns, Methods and Techniques, Agencies, Constitutional and Legal Restraints
Recommended Book(S)
Dubey, V.K., Public Relations Management, Common Wealth Publishers
Jefkins, Frank, Public Relations, Pitmann Publishing
Mamoria, C.B., Personnel Management, Himalaya Publishing House

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Pareek, Udai and Lynton, Rolf, P., Training for Development, D.B. Taraporevala
Prasad, L.M., Principles and Practice of Management, Sultan Chand and Sons
Rae, Leslie, Techniques of Training, Jaico Publishing House
Rudrabasavaraj, M.N., Executive Development, Himalaya Publishing House
Sengupta, Sailesh, Management of Public Relations and Communication, Vikas Publishing House

MBA (HR) 043 LEADERSHIP, CONFLICT RESOLUTION AND TEAM BUILDING

Objective: To develop leadership, conflict resolution and team building skills in the prospective manager.
Course Outline
Unit I
Leadership: Concept, Nature, Characteristics, Leader Vs Manager, Leadership Skills Leader, Roles, Responsibilities and
Functions of Leader, Qualities of a Good Leader, Classification of Leadership: Formal vs. Informal, Positive vs. Negative,
Cultivated vs. Innate, Factors Affecting Choice of Leadership; Retention and Change of Leadership, Obstacles in the way of
Leadership, Contemporary issues in Leadership
Unit II
Leadership Approaches & Theories: Approaches for Examining Leadership Behavior: Trait Theories, Behavioral Theories (Ohio
State studies, University of Michigan Studies, Managerial Grid, and Scandinavian Studies), Contingency Theories (Fiedler’s
Model, Hersey and Blanchard’s Situational Theory, Leader-Member Exchange Theory, Path-Goal Theory, Leadership
Participation Model).
Recent Approaches to Leadership: Attribution Theory of Leadership, Charismatic Leadership Theory, Transactional vs.
Transformational Leadership, Visionary Leadership.
Leadership Styles: Autocratic, Consultative, Laissez Faire, Bureaucratic, Manipulative and Expert Leadership, Likert’s Four
Systems of Management (Exploitative-Authoritative Style, Benevolent Authoritative Style, Consultative Style and Participative
Style), Strategies for Development of Effective Leadership: Delegation of Authority, Participation in Decision Making, Open and
Uninhibited Communication, Suggestion System
Unit III
Conflict: Concept, Nature, Transitions in Conflict Thought (Traditional View, Human Relations View and Interactionist View),
Conflict- Intensity Continuum, Causes of Conflict (Personal, Work Related, Group Related, Organizational and Societal),
Consequences for and Impact of Conflict on Individual, Group, Organization and Society
Types of Conflict: Dyadic Conflict, Individual Level Conflict, Inter-Group Conflict, Inter-Organizational Conflict, Goal Conflict
and Role Conflict, Functional vs. Dysfunctional Conflict, Stimulating Functional Conflicts, Indices and Theories
The Conflict Process: Five stages of Conflict Process (Potential Opposition or Incompatibility, Cognition and Personalization,
Intentions, Behavior and Outcomes), Measurement and Diagnosis of Conflict, Conflict Resolution: Concept, Need, Methods, and
Techniques.
Unit IV
Team: Concept, Objectives, Teams vs. Groups, Elements and Functions of Teams, Types of Teams (Problem-Solving Teams,
Self-Managed Work Teams and Cross-Functional Teams).
Strategies of Building a Dynamic Team- Driving towards a Mission, Striving towards Team Effectiveness, Thriving on
Teamwork, Arriving at Peak Performance
Team Decision- Making Techniques; Turning Individuals into Team Players; Contemporary Issues in Managing Teams
Recommended book(s):
Aravindan, P., Team Engineering and World Class Management, Wheeler Publishing
Blake, Robert R.O, Shepherd, Herbert A. and Mouton, Jane S., Managing Intergroup Conflict in Industry, Gulf Publishing House
Cleland, David I., Strategic Management of Teams, John Wiley and Sons
Davis, Keith, Human Relations at Work, McGraw Hill
Harigopal, K., Conflict Management (Managing Interpersonal Conflict), Oxford and PH Pub.

MBA (HR) 044 MANAGERIAL COMMUNCATION & PR

Objective: To develop communication and public relations skills required for a manager.
Course Outline
Unit-I
Communication: Concept, Nature, Scope, Significance; Communication Elements: Source, Message, Media, Receiver, Feedback;
Communication Process: Ideation, Encoding, Transmission, Receiving, Decoding, Action; Communication Barriers, Principles &
Skills of Effective Communication; Role of Communication in Business Organizations
Unit-II
Theories of Communication, Johari Window, Types of Communication; Organizational Communication: Upward, Downward,
Horizontal and Diagonal; Public Presentation: Concept, Significance Steps, Obstacles, Strategies; Oral Communication Skills,
Communication Tools (Lecturing, PowerPoint Presentation, Video Conferencing); Group Discussion: Concept, Objectives,
Essentials, Methods & Techniques; Interviewing: Concept, Components, Essentials, Methods & Techniques, Interviewer; -
Interviewee Relationship - Dos & Don’ts, Steps in Interview Process, Mock Interviews, Stress Interviews, Review & Feedback
Unit –III
Business Correspondence: Principles of Clear Writing, Applications & Requests, Positive & Negative Responses to Request,
Routine Messages, Memos, Report Writing, Notices, Advertisement, House Magazines, Memoranda, Representations, Preparation
of Agenda and Minutes, Organizing Meetings, Business Etiquettes: Telephone & Email Etiquette Communication Ethics,

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 [IMS (LU) MBA HR & IR_Revised_Syllabus w.e.f. July 2015]
Corporate Ethics, Ethical Dilemmas, Inter Cultural Communication, Argumentation- Cross and Problem Solving, Persuasion,
Ejective Listening
UNIT-IV
Public Relations: Concept, Significance, Nature and Scope, Process, Factors Affecting Public Relations, Reflectors of Publics
Relations Methods and Techniques of Public Relations. Position, Role and Functions of Public Relations Officer. Public Relations
and Publicity through Newspapers, T.V., Radio, etc. Public Relations with Government, Consumers, Political and Community
Leaders, and Non-Governmental Organizations; Reports, House Magazines, Exhibitions, Sponsorship; Advertising: Concept,
Types, Steps, Campaigns, Methods and Techniques, Agencies, Constitutional and Legal Restraints
Recommended Book(S)
Boone, E. Lewis, Kurtz David I. and Block R. Judy, Contemporary Business Communication, Prentice Hall Inc.
Dennis, Everette E. and Merrill, John C., Basic Issues in Mass Communication, Mac Millan
Diwan, Parag and Aggarwal, Business Communication, Excel Books
Jitendra, M,D., Organisational Communication, Rajat Publications
Myers and Myers, Managing by Communication, McGraw Hill
Porter, W., Communication Within Industry, Harper and Row

MBA (HR) 045 QUALITY CONTROL & DEVELOPMENT

Objective: To promote application of quality control measures to enhance profitability and competitiveness.
Course Outline
UNIT - I
Quality Control and Development: Concept, Significance, Objectives, Methods and Techniques
UNIT-II
Stages in Companywide Quality Control, Control Chart. PERT, CPM, Companywide, Quality Improvement
UNIT - III
Quality Circle: Concept, Objectives, Significance, Evolution, Structure and Functioning, Problems
UNIT-IV
Taguchi Method, Demming's 14 Points, Grosiby's Approaches, Juran's Approaches, Indian Standards: ISO – 9000, Quality
Function Deployment
Recommended book(s):
Berger, Roger W. and Shores, David I., Quality, Circles: Selected Readings, Marcel Dekker
Dale, Barrie and Cooper, Cary, L., Human Resources and Total Quality, Beacon Books
Dalela, Suresh and Dalela, Saurabh, ISO 9000. A Manual for Total Quality Management, S. Chand and Company

MBA (HR) 046 PERFORMANCE MANAGEMENT

Objective: To facilitate understanding of issues in performance management for promoting excellence.
Course Outline
Unit I
Performance Appraisal Philosophy: Meaning, objectives and limitations, problems of criteria – performance standards,
performance measures, rater's biases, halo effect, error of central tendency, appraisal system in big companies, ethic of appraisal.
Unit II
Appraisal Techniques: Past oriented appraisal methods – rating scale, check lists, force field method, critical incident method,
behaviourally anchored rating scales, field review method, performance test and observations, comparative evaluation approaches,
ranking method, point allocation method, paired comparisons, future oriented appraisal methods – self appraisal, management by
objectives, psychological appraisals, assessment centres.
Managerial Appraisal: Management functions and evaluation; factors assessed – potential rating, performance rating, leadership
rating.
Unit III
Employees Appraisal: Skill and efficiency rating, competency rating, career rating; organisation growth and performance
evaluation; feedback for human resource functions.
Unit IV
System and Process of Controlling: Importance of critical control points and standards; feed forward control in human system,
performance standards and measurements, management information system – use of computers; Types of managerial controls –
organisation control, operation controls, predicative controls, Concurrent controls, historical controls; control techniques;
controlling the Human elements, effective of Control on Behaviour, performance – control and decision making; organisation
excellence.
Recommended Book(S)
Singh, Nachhattar, Organizational Theory - Performance, Personnel & Policies, Anmol Publishers

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MBA, INTERNATIONAL BUSINESS
SEMESTER I
Core Papers (All Papers are Credit and Compulsory)

IMS 011 ESSENTIALS OF MANAGEMENT

IMS012 BUSINESS ENVIRONMENT
IMS 013 FINANCIAL ACCOUNTING
IMS 014 QUANTITATIVE METHODS IN BUSINESS
IMS 015 HUMAN RESOURCE MANAGEMENT
IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS
IMS 017 MARKETING MANAGEMENT
IMS 018 MANAGERIAL ECONOMICS
Foundation Paper (Non-Credit Compulsory paper)
LU 011 COMMUNICATIVE ENGLISH
IMS 011 ESSENTIALS OF MANAGEMENT
Objective: To provide an understanding of the tasks and functions of management and to acquaint the students with the evolution
of management thought.
Course Outline
Unit I
Introduction: Definition, Nature scope and significance of Management, the evolution of Management thought, Approaches of
management, Contributions of Taylor, Fayol and Barnard to Management Science Functions of a Manager Social responsibility of
Managers, Values and Ethics in management.
Unit II
Planning: Definition, Nature, Scope and significance of planning, Objectives, Steps of Planning, Decision making as key step in
planning. The process and techniques of decision making, long- range planning, strategies and policies.
Unit III
Organisation: Definition, Nature, scope and significance, Approaches, Departmentation, Line and staff relationships, Delegation
and Decentralization, Committee system, Determinants of effective organising, Staffing - nature and significance, Selection,
Appraisal and Development of Managers.
Unit IV
Directing & Controlling: Issues in managing human factors, Motivation - nature and Significance, Theories and Techniques,
Leadership and Leadership Styles; Communication - Definition and Significance, Communication Barriers, Building effective
communication system. Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system,
Managerial Effectiveness.
Recommended book(s)
Donnelly J.H., Gibson, J.L. & Ivancevich, J.M., Fundamentals of Management, Inwin, Inc.
Drucker, P.F. , The Practice of Management, Allied Publishers
Hold, David, H., The Management Principles and Practice, Tata McGraw Hill
Koontz & O'Donnell, Essentials of Management, Tata McGraw Hill
Prasad, L.M., Principles and Practice of Management, Sultan Chand & Sons
Robbins, S.P., and Coulter, M., Management, Pearson Education

IMS012 BUSINESS ENVIRONMENT

Objective: To facilitate the understanding of the various components of the environmental to be considered for decision making.
Course Outline
Unit I
Introduction: The concept of Business Environment, its significance and nature. The interaction matrix of different environmental
factors – Porters model, the process of Environmental Scanning. Types of economies – socialistic pattern, free market economy
and mixed economic structure. Responsibility of business to the society.
Unit II
The Politico-Legal Environment – The relationship between business and government in India. Federal structure in India –
Centre-State financial relations. An introduction to same important business laws like New Competition Law 2000, MSME Act,
FEMA, Important regulations of SEBI affecting Indian business environment.
Unit III
Macro Economic Environment – National income aggregates, Fiscal and monetary policy. Balance of trade and balance of
payment. Exchange market convertibility of rupee. Trade Cycles – meaning, phases and theories – monetary theories, Samuelson
and Hicksian approach. Inflation analysis.
Unit IV

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Indian Economic Environment – Features of Indian Economy – primary, secondary and tertiary sectors, demographic profile of
the Indian economy. The philosophy and strategy of planning in India. Industrial policy in India. Second generation economic
reforms – liberalisation, globalisation and its impact on business environment, Foreign investment in India. Composition and
direction of India’s foreign trade. Problems of Indian business environment.

Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 013 FINANCIAL ACCOUNTING

Objective: To develop an insight into the nature and uses of Financial Accounting Information and its reporting.
Course Outline
Unit I
Nature and functions of financial Accounting, Accounting system, Information perception of different users, Source documents,
classification of accounts, recording, posting of transactions, Ethical issues in accounting, basic accounting concepts and
conventions, GAAP, Accounting standards.
Unit II
Preparation of trial balance for service and merchandise business, capital and revenue expenditures, adjustment entries,
completing the accounting cycle, measuring business income, financial statements of manufacturing and trading businesses.
Unit III
Internal control systems for cash, bank reconciliation, accounting for receivables and inventories, , depreciation accounting,
preparation of financial statements of companies, accounting for share capital, preference share and debentures.
Unit IV
Analysis of accounting information, Financial Statement analysis and application, Statement of Cash Flow, preparation and
interpretation, contents of an Annual Report.
Recommended book(s)
Financial Accounting, A Managerial Perspective, R. Narayanaswamy - Prentice Hall India
Financial Accounting for Management, N. Ramachandran & Ram Kumar Kakani, TMH Publication
Accounting For Managers, Maheswari & Maheswari, Vikas Publishing house (P) Ltd.
Financial Statement Analysis, Wild, Tomson Cengage Learning Ltd.
Advanced Accountancy, R.L. Gupta & M. Radhaswamy, Sultan Chand Publications
Accounting for Managers, Bhattacharya, Vikas Publications
Financial Accounting, Jawaharlal and seema srivastava

QUANTITATIVE METHODS IN BUSINESS

IMS O14
Objective: To acquaint the students with various quantitative techniques helpful in improving their decision making skills.
Course Outline
Unit-I
Arithmetical and Geometrical Progression; Addition, subtraction and multiplication of Matrix, Identity Matrix, Singular and
Non-singular Matrix, Adjoint of a matrix, Inverse of a matrix; Solution of a system of linear equations by using matrices, single
linear application of matrices
Calculas; Basic differentiation(First order and second order)and its application.
Unit-II
Measures of central tendency-Mean, Mode, Median, Geometric mean, Harmonic Mean; Measures of Dispersion-Range, Quartile
Deviation, Standard Deviation, Absolute and Relative Dispersion; Coefficient of variation, Combined standard deviation.
Unit-III
Correlation analysis-types of correlation, Methods of studying correlation-scatter diagram method, Karl Pearson’s coefficient of
correlation, Rank correlation coefficient.
Regression analysis-difference between correlation and regression, Regression lines, Regression equations Y on X and X on Y,
Method of Least Squares. Deviations taken from the actual means of X and Y. Deviations taken from the assumed means,
Regression coefficients and their properties.
Probability; Probability theory, Theorems of Probability and examples.
Unit-IV
Linear Programming-Extreme point theorem: Graphical solution method-maximization problem, minimization problem, Some
special cases in Linear Programming-multiple optimal solutions, an unbounded solution an infeasible solution.
Transportation Problem: Methods of finding an initial solution-North-West Corner Method, Least Cost Method, Vogel’s
Approximation Method.
Recommended book(s)
Business Mathematics,by Sancheti & Kapoor(Unit I)
Statistics,by S P Gupta and M P Gupta(unit II & Unit III)
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 [IMS (LU) MBA IB_Revised_Syllabus_w.e.f. July 2015]
Operations Research,by JK Sharma(Unit IV)

IMS 015 HUMAN RESOURCE MANAGEMENT

Objective: To familiarize students to various aspects of acquiring and maintaining the workforce for sustained growth of any
organisation.
Course Outline
Unit I
Nature and scope of Human Resource Management; Human Resource Management in a changing Environment; Strategic Human
Resource Management; Human Resource Planning; Job Analysis and Design.
Unit II
Attracting and Selecting Human Resources; Orientation and Placement; Manpower Training and Development.
Unit III
Performance Appraisal System; Job Evaluation & Employee Remuneration; Employee Benefits and Services.
Unit IV
Industrial Relations & Trade Unions; Dispute Resolution & Grievance Management; Employee Welfare and Participative
Management.
Recommended book(s)
Human Resource Management – Text & Cases, by VSP Rao, Excel Books
Human Resource Management – Text & Cases, by K. Ashwatappa – Tata McGraw Hill
Human Resource Management, by Cynthia Fisher, Shaw – Wiley / Biztantra
Human Resource Management, by Gary Dessler, Person Publications

IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS

Objective: Todevelop an appreciation for ethical conduct of business practice and to value the Indian culture and traditions.
Course Outline
Unit I: Indian Society and Indian Philosophy
Social change in India: Impact of Sanskritisation, Westernisation, Modernisation on Indian Society. Varna and Caste system,
Ashrama, Life Goals: Purushartha and Sanskaras. Astaang Yoga and its relevance to management.
Unit II: Values: Indian scriptures and Indian thinkers
Indian Scriptures: Relevance of the Bhagvad Gita in current management practices. Management learning from the Arthashastra.
Indian Thinkers: Values given by Mahatma Gandhi, Aurobindo Ghosh, Swami Vivekanand.
Unit III: Business Ethics
Theories of Ethics – Natural Law, Utilitarianism, Kantian Virtue. Ethics in Corporate Strategy: Corporate Philanthropy, Strategic
Philanthropy, Corporate Governance. Ethical dilemma at workplace and their resolution.
Unit IV: Application of Business Ethics
Ethics in the world of business (Intellectual property rights like designs, patents, trademarks, copy rights).
Ethics in marketing (consumer rights, advertising, dumping).
Ethics in finance (financial disclosures, insider trading, window dressing).
Ethics in information technology and systems usage (data confidentiality).
Ethics in human resources management (whistle blowing, discrimination), Environmental ethics (Carbon trading).
Recommended Books
Ethics and the Conduct of Business, by Boatright (Pearson Education)

IMS 017 MARKETING MANAGEMENT

Objective: To develop an understanding of the underlying concepts, strategies and the issues involved in the exchange of
products and services and their relevance to marketing tasks.
Course Outline
UNIT I
Definition of marketing, core marketing concepts (needs, wants, demand, offering, brand, customer value, competition);
Marketing concepts (Production, product, selling, marketing, social marketing concepts);
Introduction to the marketing mix ; Concept of Integrated marketing; Market segmentation, targeting and positioning, niche
marketing; marketing planning.
Understanding the Marketing environment and adopting marketing to the changing environment An overview of marketing of
services and rural marketing
UNIT II
Consumer Behaviour- definition, buying motives, consumer motivation, consumer decision making, Organisational buying
behavior;
Marketing Research- need, process, and importance , types of research methods(exploratory, descriptive, cause and effect) and
tools (questionnaires, interview, projective tests, )
UNIT III
PRODUCT:- Definition of product, levels and types of product; Packaging and labeling, Product line management and product
mix, Product differentiation, PLC- stages and corresponding strategies, New Product decision, Theory of diffusion of an
innovation.
PRICE:- Pricing objectives, factors influencing pricing, Pricing strategies
UNIT IV
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DISTRIBUTION:- Types of distribution channels; Role of intermediaries, Channel strategy decisions, Physical distribution
management.
PROMOTION: promotion mix, Advertising- 5 M’s, Role and functions of advertising, Sales Promotion: Types of sales promotion
(Trade promotion, consumer promotion), advertising vs. sales promotion, S.P. tools, Personal selling: challenges and
responsibilities, Personal selling skills, Managing Public Relations
Recommended book(s)
Marketing – Concepts, strategies, by William M Pride, O C Fewell, Biztantra
Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas
Principles of Marketing, by Philip Kotler, Armstrong, Pearson Education

IMS 018 MANAGERIAL ECONOMICS

Objective: To impart basic knowledge of the concepts and tools of Economic Analysis as relevant for Business Decision-Making.
Course Outline
UNIT – I
Nature and Scope of Managerial Economics: Basic Tools- Opportunity Cost principle, Incremental principle, Equi-Marginal
Principle. Principle of Time perspective, Discounting Principle. Uses of Managerial Economics.
Demand Analysis: Demand Theory, The concepts of Demand, Determinants of Demand. Demand Function and Elasticity of
Demand, Demand Estimation and Demand Forecasting.
UNIT – II
Production Analysis: Concept of Production, Factors, Laws of Production, Economies of Scale, Economies of Scope, Production
functions.
Cost Analysis: Cost Concept, Types of Costs, Cost function and cost curves, Costs in short and long run, LAC and Learning
Curve.
UNIT – III
Market Analysis: Price-output determination in different markets, Perfect, Monopoly, Monopolistic competition, Duopoly and
Oligopoly markets, Elements of Game theory, Price discrimination, Different pricing policies.
UNIT – IV
Profit Analysis: Nature and Management of Profit, Profit Theories, Function of Profits, Profit policies. Basic BEP Analysis –
concepts and its applications in business decisions, margin of safety, theories of firm – Baumol, Williamson and Morris Model.
Recommended book(s)
JV Vaishampayan Managerial Economics
Thomas & Maurice Managerial Economics
A.Koutsoyiannis, Modern Micro Economics
P. Samuelson, Micro Economics
M.Adhikari, Managerial: Economics
Cambell R.Mc Counell, Economics

LU 012 COMMUNICATIVE ENGLISH

Objective: The course is designed to meet the English conversational proficiency needs of individuals..
Unit – I
Practice of conversation covering every day activities, functional grammar – Subject, Verb, Noun, Adjectives, Tenses, Sentences,
Articles, Prepositions.
Unit – II
Vocabulary – extend vocabulary, Phrases, Idioms, Improve reading skills – sounds, stress intonation, rhythm voice quality,
develop listening comprehension, develop soft skills – interpersonal skills, ability to handle diverse roles, Role Play & body
language.
Unit – III
Conference briefing, addressing seminar, group discussion, compeering, reading comprehension e.g. editorials, book reviews,
articles, advertisements and fine prints, letter writing notices, invitations & resumes, report writing and presentation, function as
mentors & be creative in organising programmes.
Unit – IV
Public speaking, presentation, mock interviews, picture reading, e-mailing. Reading - to analyze grammatical error, paragraph
writing letter writing, précis writing, job application, resume (for content appraisal)
Learning Approach – interactive learning process with emphasis on participation, evaluation and feedback.
Recommended Book(S)
Wren and Martin : English Grammar and Composition
John C. Maxwell, Jim Dornan : Becoming a person of Influence
Ken Blanchard : Empowerment Takes More than a Minute
Zig Ziglar : You Can Reach the Top
Hello English : Orient Longman
English is Easy : Orient Longman
Dale Carnegie : How to develop Self- Confidence & Influence People by Public Speaking
Speak English Audiocassettes & student’s books – Orient Longman

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SEMESTER II
Core Papers (All Papers are Credit and Compulsory)

IMS 021 INTERNATIONAL BUSINESS

IMS 022 MANAGEMENT ACCOUNTING
IMS 023 FINANCIAL MANAGEMENT
IMS 024 COMPUTER APPLICATIONS & MIS
IMS 025 PRODUCTION & OPERATIONS MANAGEMENT
IMS 026 RESEARCH METHODOLOGY
Elective Papers – Credit (Two papers Supportive to the discipline of study)

MBA (IB) 021 INDIA'S FOREIGN TRADE

MBA (IB) 022 FOREIGN EXCHANGE MANAGEMENT
MBA (IB) 023 INTERNATIONAL FINANCIAL INSTITUTION
Foundation Paper (Non-Credit Compulsory paper)

LU 021 FOREIGN LANGUAGE

IMS 021 INTERNATIONAL BUSINESS
Objective
This course will provide the students an opportunity to learn and understand how business is conducted in the international arena.
The syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, difference between
international and domestic business, Advantages And Disadvantages Of International Business, Approaches to International
Business, Changing Environment of International Business, Globalization of Markets, Trends in Globalization, Effects and
Benefits of Globalization, balance of payment and foreign exchange.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory, Opportunity
Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem, International Product life
Cycles. Investment Theories – Theory of Capital Movements, Market Imperfections theory; Internationalisation Theory; Location
Specific Advantage Theory; Eclectic Theory, Instruments of Trade Policy- Tariffs, Subsidies, Import Quotas, Voluntary Export
Restraints, Administrative Policy, Anti-dumping Policy.
Unit III - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of Exchange
Rate Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity Theory, Factors Affecting
Exchange Rates, Brief History of Indian Rupees Exchange Rates. India's Foreign Trade: Recent trends in India's Foreign Trade,
Export Houses, Export Assistance- SEZ, EPZ, APEDA, export procedures and documentation.
Unit IV - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF, Role of IMF, IBRD, Features
of IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic Integration: Introduction,
Levels of Economic Integration, Regional Economic Integration in Europe, Regional Economic Integration in U.S.A: NAFTA,
Andean community, ASEAN, SAARC, Integration for Business.

SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.) 2) Albaum Duerr - International Marketing and Export management
(Pearson, 7th Ed.) 3) Jaiswal Bimal - International Business (Himalaya Publication) 4) Hill C.W. - International Business (TMH,
5th Ed.) 5) Daniels - International Business (Pearson, 1st Ed.) 6) Kumar R and Goel, International Business, (UDH Publications,
edition 2013) 7) Cherunilam F - International Trade and Export Management (Himalaya, 2007)8) Varshney R.L, Bhattacharya B -
International Marketing Management (Sultan Chand & Sons, 9th Ed.)

IMS 022 MANAGEMENT ACCOUNTING

Objective: To equip the students with the knowledge of principles, concepts and techniques which may be used in planning,
decisions making and control.
Course Outline
Unit I
Management accounting: Definition, differences with Financial Accounting, Management process and accounting, The value
chain of business function, introduction to CVP relationships, measurement of cost behaviour.
Unit II
Introduction to manufacturing costs and control of overheads, job costing, process costing, activity based costing.
Unit III
Relevant information and decision making, special order and addition, deletion of product and services, optimal uses of limited
resources, pricing decisions, make or buy decisions, joint cost.
Unit IV

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Preparing the Master Budget and Functional Budget, Flexible budgets, Variance analysis, Introduction to Management Control
Systems, Evaluation of Divisional Performance, Transfer Pricing.
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 023 FINANCIAL MANAGEMENT

Objective: The provide an insight into various finance functions to be performed in order to maximize shareholder wealth.
Course Outline
Unit I
Introduction to financial management: Meaning, Nature, and scope, functions, and , objectives of financial management, time
value of money, organization of finance functions,
Unit II
Long term investment / Capital budgeting decision: Investment evaluation techniques traditional methods and discounted criteria,
risk analysis of investment proposal
Unit III
Finance decision: Sources of funds short term, and long term source of capital, cost of capital - computation of cost of various
sources of capital weighted average cost of capital.
Capital structure decision: Meaning and factors affecting capital structure, capital structure theories, leverage operating, financial
and combined leverage EBIT EPS Analysis
Unit IV
Dividend decision: Dividend policies, factors affecting dividend policies, dividend theories
Short- term investment decision: Types of working capital, factors affecting working capital, current assets financing policies,
estimation of working capital requirement Inventory, cash and receivables management:
Recommended book(s)
Financial management, theory and practice, by Prasanna Chandra, TMH.
Financial management and policy, by J.C. Vanhorne, PTH.
Financial management, by M.Y. Khan and P.K. Jain, TMH.
Financial management, by I.M. Pandey, Vikas Publication.

IMS 024 COMPUTER APPLICATIONS AND MIS

Objective: To develop an appreciation of different softwares and hardware systems and their use in effective design and
implementation of MIS.
Course Outline
Unit – I
Computer Systems -An Introduction, Characteristics of computer, Elements of a Computer System, Input, Output and storage
devices. Processing and CPUs, Classification of computer, Concepts of Networking and Data Communication.
Unit II
Types of Software, Computer Languages, Translators, Operating system – Basics, functions and types, Concepts of CUI & GUI,
MS-Windows as GUI Operating System, Parts of Windows, Text processing software-creating, formatting and processing of text.
Spreadsheet Software- Creating and using Spreadsheets. Formulas, Functions and Graphics. Presentation Programmes-Creating,
Formatting and Presenting, Concepts of Database and Database Management System.
Unit III
Definition of Data/Information/Systems, Types of System, System stakeholders, Components of Information System, Evolution of
Information Systems, Classification of Information Systems, Flow charts, Algorithm, Decision tables, Decision tree, DFS and
ERD with examples, Selected Case Studies.
Unit IV
Introduction, Meaning and role of MIS, Definition of MIS, System Development Life Cycle, E–commerce, Introduction to mobile
commerce, electronic payments, EDI, Business Function Information System, Selected Case Studies.
Recommended book(s)
Balaguruswamy, Introduction to Computers
B. Ram, Computer Fundamental
Ron Mansfield, Working in Microsoft Office
Greg Perry, Teach Yourself Office 97
Brein James, O., Computers in Business Management : An Introduction
Bentley Trevoi, Management Information Systems and Data Process

IMS 025 PRODUCTION & OPERATIONS MANAGEMENT

Objective: To familiarize the students with theories and techniques of Production, Operations and Logistics Management.
Course Outline
Unit I

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Nature and scope of production management, production analysis and planning, production functions, objective and functions of
production management, responsibilities of the production manager, types of manufacturing processes and plant layout, plant
location, assembly line balancing. Production Planning and Control (PPC).
Unit II
Materials managements – its scope and importance. Purchasing function and procedure, store-keeping, material planning function,
Inventory control, relevant costs, economic lot size, reordering point, Inventory classification techniques.
Unit III
Productivity – definition and concept, productivity measurement, productivity improvements, Product development and design,
stages of product development, techniques of product development (standardization, simplification and specialization,
automation).
Unit IV
Development of efficient work methods, work measurement – concept & techniques; material flow process chart, manflow
process chart, principles of motion economy, comparison of alternate work methods, maintenance of production facilities, quality
control and inspection, sampling inspection, control charts for attributes and variables charts.
Recommended book(s)
Production and Operations Management, by K. Ashwathappa, K Sridhar Bhat, Himalaya Pub
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
Operations Management, by Gaither & Fraizer, Thomson South Western.
Theory and Problems in Production and Operations Management by S.N. Chary

RESEARCH METHODOLOGY
IMS026
Course Objectives: To familiarize students with research process,teach them basic tools and techniques and inculcate fundamental
expertise to handle research project.
Unit-I
Introduction to Research Methodology
Research-Concept, Characteristics, Objectives and motivation of research,Significance of Research in decision making and
problem solving, Factors required for a scientific/good research,Types of research,Research process overview
Language of Research:Concept,Construct,Definition,variables,Hypothesis,Theory and models,Research Problem: Identifying a
research problem,Sources of identifying research problem,Process of defining a research problem
Unit-II
Research Design and Sampling Design
Research design: Meaning of research design,Types of Research Design,Concept and techniques of Exploratory Research
design,Descriptive Research Design and Experimental Research Design
Sampling design: Census and Sampling Investigation, Characteristics of a good sample, Sampling Design process, Probability and
Non Probability Sampling Techniques,Sample size determination
Unit-III
Data Collection and Preparation
Methods of data collection,developing instrumentsused in data collection,
Measurement and Scaling:Primary scales of measurement ,Scaling Techniques,Editing raw data,Coding of data,Tabulation of
data,Cross Tabulation
Unit-IV
Data Analysis and Presentation of the Results: Univariate,Bi-variate and Multivariate analysis of data,Testing of Hypothesis:
Process of testing hypothesis,one tail test and two tail tests,z-test,t-test,F-test and chi square test, Report
Writing:Objective,types,Format of a report,essentials of a good report.
Prescribed Texts:
Business Research Methods, William G.Zikmund, Thomson Publication
Business Research Methods, Cooper and Schindlier, TMH Publication
Marketing Research: An Applied Orientation Naresh K. Malhotra, PHI
Marketing Research-Text and cases, Nargundkar
Research Methods, William and M.k.Trochim
Research Methodology, R.Panneerselvam
Business Research Methodology, Srivastava and Rego
Complete Business Statistics, Amir D Aczel
Statistics for Management, Levin & Rubin

MBA (IB) 021 INDIA'S FOREIGN TRADE

Unit I
Introduction: Trade its meaning and type, Difference between internal trade and international trade, Problems of international
trade. Theories of International Trade, India’s Balance of Payment and Balance of Trade: Trends during planning period,
Problems of balance of payment and corrective measures.
Unit II

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Brief history before Independence, Recent trends in India’s foreign trade, Composition and Direction of India’s export and import.
India’s principal imports, India’s principal export.
Unit III
Foreign Trade of India: Changes in directional pattern during planning period, India’s major trading partners, State Trading
Orgnisations, Financing of India’s foreign trade, Role of EXIM Bank, ECGC and other institutions in financing of foreign trade.
Unit IV
General development during planning period, Import substitution and export promotion, Recent changes in foreign trade policy,
Trade agreements, Bilateral and Multilateral trade agreements.
Trade relations of India with USA, UK, China; Regional Integration: EU, NAFTA, SAFTA, SAARC, ASEAN.
Recommended book(s)
International Marketing: Analysis And Strategy, by Sak Onkvisit, Johnshaw – Biztantra
Foreign Trade of India : Jaiswal Bimal & Singh A.K- New Royal Publication
International Marketing, by Varshney, Bhattacharya – S Chand
International Marketing, by Francis Cherunillam – HPH
International Marketing, by Czinkota & Ronkainen – Thomson

MBA(IB) 022: Foreign Exchange Management

Unit I
Concept and significance of foreign Exchange, Functions of Foreign Exchange Department, Exchange Control: objective and
Methods of Exchange control, Exchange control in India. Foreign Exchange Market. International Financial Market & Institution.
Unit II
Exchange rate concept and determination, Mechanism of currency trading, Purchasing power parity, Fisher effect and Interest rate
parity theory.
Unit III
Exchange Arithmetic’s- Foreign Exchange Transactions, Exchange Quotations, Spot and Forward Rates, Bill Buying and selling
rate, Cross rates, Arbitrage and two point arbitrage calculation.
Unit IV
Fixed and Option Forward Contracts. Execution of Forward contract, Cancellation of Forward Contract, Extension of Forward
contracts, Foreign Exchange Risk Exposure.
Books & Reference:
C. Jeevanandan- Exchange Management.
RBI- Foreign Exchange Manual.
NABHI- Foreign Exchange Manual.
Verghese, S.K. - Foreign Exchange and financing of foreign trade.

IMS 566(IB)- INTERNATIONAL FINANCIAL INSTITUTIONS

Course Objective
To provide students the knowledge of international financial institutions, markets and operations, and also to acquaint them with
the macro environment in which the international financial transactions are conducted.
Course Structure
UNIT- I
Introduction to International Financial System-International Monetary System, Foreign Exchange, Balance of Payments,
Current and Capital Account, Exchange Rate, Adjustment Processes, Long-term Capital Management: Understanding the Firm’s
Perspective.
UNIT - II
International Financial Institutions-International Banking and Central Banks, International Financial Order and the role of the
IMF, Financial Institutions and Developing Domestic Economies, Rebuilding International Financial Institutions In Crises
UNIT - III
International Financial Instruments-International Securities Markets, Bond and notes market; equity market, GDR, ADR, EDR
and IDR; Integration of financial markets and approach; Role of financial intermediaries; Financial swaps. Basics of derivatives,
futures and options,
UNIT IV
International Debt Problem- Problem of debt servicing and developing countries (with special reference to India)
REFERENCE
1. Apte, P. G. : Multinational Financial Management, Tata -McGraw Hill, New Delhi
2. Baker, J.C. : International Finance: Management, Markets and Institutions, Prentice Hall
3. Levi, Maurice : International Finance, McGraw Hill Inc.
4. Seth, A.K. : International Financial Management, Galgotia Publishing Company
5. Shapiro, Allen C. : Multinational Financial Management, Prentice Hall India Pvt Ltd.,
6. Sharan, V. : International Financial Management, Prentice Hall of India Private Ltd.

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SEMESTER III
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 031 STRATEGIC MANAGEMENT - I

IMS 032 BUSINESS LAWS
Elective Papers – Credit (Total No. of elective papers in a semester will be five)
A. (3-5 Papers Supportive to the discipline of study)

MBA (IB) 031 INTERNATIONAL ECONOMICS

MBA (IB) 032 INTERNATIONAL ACCOUNTING
MBA (IB) 033 EXPORT IMPORT PROCEDURES & DOCUMENTATION
MBA (IB) 034 INTERNATIONAL BUSINESS ENVIRONMENT
MBA (IB) 035 INTERNATIONAL FINANCIAL MANAGEMENT
MBA (IB) 036 INTERNATIONAL LOGISTICS & SUPPLY CHAIN MANAGEMENT
MBA (IB) 037 INTERNATIONAL MARKETING
B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of
any of the IMS-MBA programs
Foundation Paper
LU 031 FOREIGN LANGUAGE ( Non Credit) Compulsory Paper
LU 032 Summer Internship Report – (Credit) Compulsory
IMS 031 STRATEGIC MANAGEMENT – I
Objective: To acquaint the students with the concept of strategy, its formulation and different strategic alternatives.
Course Outline
Unit I: Business Policy as a Field of Study: Nature, importance, purpose and objectives of Business Policy.; Strategic
Management Process: Strategists and Their Role in Strategic Management.; Hierarchy of Strategic Internet: Vision, Mission,
Business Definition, Goals and Objectives
Unit II: Environmental Appraisal: Environmental Scanning, Appraising the Environment; Organizational Appraisal:
Organisational Capability Factors, Considerations in Organisational Appraisal, Methods and Techniques used for Organisational
Appraisal, Structuring Organisational Appraisal.
Unit III: Company level strategies: Grand, Stability, Expansion, Retrenchment & Combination Strategies &
Corporate Restructuring; Business Level strategy: Business-level, Generic Business & Tactics for Business Strategies.
Unit IV:
Strategic Analysis and Choice: Corporate-level (BCG Matrix & GE 9 cell Matrix) and business-level (Life Cycle Analysis,
Porter’s Five Forces of Industry Analysis). Concept of Strategic Decision Making. Subjective Factors in Strategic Choice and
Process of Strategic Choice. Routes to Competitive advantage
Recommended book(s)
Crafting and executing strategy, by Thompson, Strickland & Gamble, TMH
Strategic Management – An Integrated Approach, by Charles W.L. Hill, Gareth R. Jones – Biztantra
Business Policy, by AzharKazmi

IMS 032 BUSINESS LAW

Objective: To familiarize the student with legal aspects of conducting business.
Course Outline
Unit I
Indian Contract Act, 1872 Contract- Meaning, Essentials, Kinds, Offer and Acceptance, Contractual Capacity, Free Consent,
Consideration, Void Agreements, Quasi Contracts. Modes of discharge of contract and remedies for breach of contract. Contract
of Indemnity and Guarantee. Law of Agency.
Unit II
The Sale of Goods Act, 1930 Meaning of Contract of sale, Difference between Sale and Agreement to Sell. Conditions and
Warranties, Transfer of Property in Goods, Unpaid Seller and his Rights.
Unit III

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Indian Partnership Act, 1932. Meaning and test of Partnership, Implied Authority of a partner, Position of a minor in partnership,
Consequences of Non Registration of a partnership, Firm Expansion, Death and Insolvency of a partner, Dissolution of firm
Unit IV
The Negotiable Instruments Act, 1881 Meaning, and characteristics of promissory note, bill of exchange and cheque. Holder and
Holder in due course. Negotiation and assignment. Crossing of cheque, bouncing of cheques. Elements of company law; Meaning
and types of companies, Formation and incorporation Memorandum of Association, Articles of Association, Prospectus.
Recommended book(s)
Elements of Mercantile Law, by N D Kapoor, Sultan Chand
Legal Aspects of Business, by Akhileshwar Pathak, Tata Mc GRAW HILL
Business Law, by M C Kuchhal -Vikas

MBA (IB) 031 INTERNATIONAL ECONOMICS

Objective: To build foundation of International economics required for managing complexity of International Business.
Course Outline
Unit I
Introduction to International Economics: Concepts of trade, Offer curves, production possibility curves, theories of
international trade, absolute cost, comparative cost, factor endowment theory, Hecksher-Ohlin Model, Fleming Mendell Open
Economy Model.
Unit II
International Financial Transactions: Concept of Balance of Trade and Balance of Payments, Current and Capital Account,
International capital movement – FDI, FII, Foreign Exchange market, Foreign Exchange rates – Fixed and floating rates, Spot and
forward rates, IMF and its role in ensuring world financial stability. Purchasing Power Parity Theory.
Unit III
International Trade Policies and Organisations: Bilateral and multilateral trade agreements, WTO – its objectives, functions
and other issues – Trade in goods, Trade in services. Trade policies – tariffs, quotas and other trade restrictions, ‘optimal’ tariffs.
Unit IV
International Economic Integration: Meaning, advantages, disadvantages and its various economic stages, working of European
Union, FTA. International Economic Associations – NAFTA, SAFTA, ASEAN, EMU, SAARC, G-10, G-20, G-7.
Recommended Book(S)
Managerial Economics, Maheswari
Managerial Economics, Varshney
Managerial Economics, K.K.Dewett.
Managerial Economics, Samuelson.
International economics, Krugman & Obstfeld

MBA (IB) 032 INTERNATIONAL ACCOUNTING

Objective: To acquaint the students with the accounting needs of companies having international business exposure for
meaningful measurement, reporting and interpretation of financial statements.
Course Contents
UNIT I
International dimensions of accounting – conceptual development and comparative development patterns;
UNIT II
Currency transactions; Managing international information systems; International perspective on inflation accounting;
UNIT III
Financial reporting and Disclosure; Analysing foreign financial statements; Financial management of multinational entities;
UNIT IV
Transfer pricing and international accounting – International standards and multinational corporations.
Recommended book(s)
Arpon, Jeffrey S & Radebaugh, Lee H. International Accounting and Multinational Enterprises. New York, John Wiley, 1985
Choi, Frederick D S and Mueller Gerhard G. International Accounting. Englewod Cliffs, New Jersey, Prentice Hall Inc., 1984
Evans, Thomas G. International Accounting & Reporting. London, MacMillan, 1985
Prodhan, Bimal. Multinational Accounting. London, Croom-Helm, 1986
Rathore, Shirin. International Accounting. Englewood Cliffs, New Jersey, Prentice Hall Inc., 1996

MBA (IB) 033 EXPORT IMPORT PROCEDURES & DOCUMENTATION

Objective: The purpose of this course is to familiarize students with the procedures and documentation relating to foreign trade
operations, and to train them to handle the documentary work concerning export-import business.
Course Outline
Unit I:
Export Documentation: Types of Documents, characteristics and relevance; getting ready for exports; Export contract and Inco
terms; Procuring and processing of an export order; Methods and Terms of Payments for Exports; Documentary credit and
collection; financing for export: Pre- and post-shipment credit.
Unit II:
Export incentive and cargo handling: Cargo, Credit and Foreign Exchange Risks: Nature of risks, Cargo insurance: contract of
cargo insurance, procedures and documentation for cargo loss claims; Role and schemes of ECGC and commercial banks,

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Procedure for filing claims. Quality control and Pre-shipment Inspection: Schemes, process and procedures; Excise and custom
clearance regulations, procedures and documentation; Export incentives: major incentives and procedures for claiming them.
Unit III:
Export Procedure: Procurement for Exports – Planning and methods of procurement for exports; Procurement through imports,
Financing imports - instruments and related procedures and documentation; Custom clearance of imports – regulations,
procedures and documentation, Managing risks involved in importing: transit risk, credit risk and exchange risk.
Unit IV:
Import Documentation: Duty Exemption Schemes: Objectives, benefits, procedures and documentation; Schemes for import of
capital goods: Procedures and documentation for new/second hand capital goods. Institutional support: Export / trading/ star
trading/ superstar trading houses: Objective criteria and benefits; procedures and documentation; Policy for EOU / FTZ / EPZ
units : Objectives, criteria and benefits; procedures and documentation.
Recommended Book(S)
Paras Ram, Export : What, Where and How?, Anupam Publications, New Delhi, 1991.
Export – Import Policy (latest).
Handbook of Procedures (Vol I & II).
ITC (HS) Classificaiton of Export and Import Items (latest).
IMPEX Times, various issues.
Excise Law Times, various issues.
Customs and Excise Law Times, various issues

MBA (IB) 034 INTERNATIONAL BUSINESS ENVIRONMENT

Objective: The provide an overview of the field of International business and give the student a feel of the competition in the
global marketplace.
Course Outline
Unit I
An Overview of International Business Environment; International Economic Environment – Regional integration and trade
blocks – Types of integration – theory of customs union. Integration of developing countries; International commodity agreements
– quota agreements – Cartels – Bilateral & Multi lateral contracts.
Unit II
International Trade and Investment Theory - Historical developments of Modern Trade theory – Investment theories – Theory of
capital movements – Market imperfections – Internationalisation – Appropriability – Location specific advantage – eclectic.
International Trade and Payments:
Government Influence on Trade: Trade in merchandise – Trade in services – Global sourcing – degree of dependence – balance of
payments – trade and BOP of India.
Unit III
International Investment : Types and significance of foreign investments – factors affecting international investment – growth and
dispersion of FDI – cross border mergers and acquisitions – foreign investment in India – The New Policy – EURO/ADR issues –
M & A – Indian companies going global.
Cultural contacts of global management – Understanding the role of culture – communicating across cultures – cross cultural
negotiations and decision making.
Unit IV
Multi National Corporation : Definition and Meaning – Importance and dominance of MNCs – Code of conduct – MNCs in India
– Transfer of Technology – global competitiveness – indicators of competitiveness - competitive advantage of nations –
Technology and Global competitiveness. Social Responsibilities and Ethics, MNE Social Responsibilities, Efficiencies,
Perspectives, Ethics, Technological Perspective, Foreign Corrupt Practices Act, Cases.
Recommended Book(S)
International Business Environment, by Sundaram & Stewart Black, PHI
International Business environments and Operations, Daniel, Radebaugh, Sulivan, Pearson Edu.
International Management Managing Across Borders and Cultures, by Helen Deresky, PHI
Dynamics of successful International Business Negotiations, by Moran & Stripp, JAICO
The International Environment of Business, by Gerald M. Meier, Oxford press

MBA (IB) 035 INTERNATIONAL FINANCIAL MANAGEMENT

Objective: To give insights relating to financial management applications in the realm of international business with special
reference to international financial markets systems & operations of MNCs
Course Outline
Unit I : International Financial Environment
The rise of Multinational Corporation, International Financial System. The Foreign exchange market, the determination of
exchange rates. The international monetary system & international economic linkages.
Unit II : Foreign Trade Financing & Foreign Exchange Risk Management
Payment terms in international trade ,Balance of payment & categories, the international flow of goods services & capital,
Financing technique in international trade ,Export Financing & Credit insurance , Counter trade , Foreign exchange risk
Management with special reference to Financial Management .

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Unit III : International Financial Market & International Financing
Financing Foreign Operations, International financial markets, the Euro Markets, the Development Banks e.g IMF, World Bank
& Asian development bank . Short term Financing-objectives, Options & strategy, Special financing vehicles -International
leasing, Interest rate & Currency swaps . LDC - Debt equity swaps the GDRs Foreign Direct Investment . International Currency
Asset Management - International Cash , Accounts Receivable & Inventory Management , Inter Company fund flow mechanism .
Unit IV : Foreign Investment Analysis
Corporate Strategy and FDI , Dessigning a global expansion strategy , Capital budgeting for the Multinational Corporation -
Issues in foreign investment analysis , foreign project appraisal, political risk analysis & its Management . Cost of capital for
foreign Investments .
Recommended book(s)
Varn Horn, Financial Management & Policy, PHI
Wod d Bryne J, International Business Finance, Mc Millan
Rita m Rudrigues, International Financial Management, PHI
Zeneoff D & Zwick J, International Financial Management, PHI
Shapiro A.C., International Financial Management, PHI

MBA (IB) 036 INTERNATIONAL LOGISTICS & SUPPLY CHAIN MANAGEMENT

Objective: To acquaint students with the issues related logistics involved in supply chain management of firm engaged in
international business.
Course Outline
UNIT I
Supply Chain Management & Logistics Framework: Concepts, Issues in Supply Chain Management; Customer Focus and
Distribution Management; Concept, Objective and Scope; Transportation, Warehousing, Inventory Management; Packing and
Unitization; Control and Communication; Supply chain management
UNIT II
International Air Transport System: International set up for Air Transport, Freight rates, India’s Export-Import Trade by air,
problems and prospects.
UNIT-III
Ocean Transport: World Seaborne Trade and Shipping Industry – Characteristics and Structure; Liner Operation; Tramp
Operations, Value, Volume and direction of seaborne trade; Liner freighting practices : Principles, structure and freighting
practices; Chartering principles and practices : Types of chartering, contract of affreightment; Charter party agreement; forms and
clauses; Developments in ocean transport – unitization, containerization, intermodal and multimodal transport, C.F.S. & I.C.D.
UNIT- IV
Indian shipping: Growth, policy and problems; Port and Port Trust: their role and responsibility.; Cargo Intermediaries: Ship
agents, broker, freight forwarder, cargo booking ante stevedore and longshoremen, terminal operators.; Carriage of Goods by Sea,
Air and Combined transport – National law and International Conventions; Maritime frauds and unethical practices: causes and
precaution.
Recommended book(s):
Daniel Marks, Shipping Carterls,
J. Bes, Dictionary of Shipping and Chartering Terms,
M. S. Ram, Shipping.
H. B. Desai, Indian Shipping Perspectives, Anupama, Publications, Delhi.
J. D. Jansson and D. Shneerson, Liner Shipping Economics. Liner Shipping Economics.
J. F. Hagff, Physical Distribution.
J. Bes, Chartering Practices.
Limited Nations/ESCAP, Use of Maritime Transport.
UNCAT, Shipping Documents.
Journals (The Marine Times; Indian Shipping; Containerization International; & Indian Shipping and Transport, Bombay; Sea
Trade Week, New York; ICAO Journal, London; Road Transport, Calcutta).

MBA (IB) 037 INTERNATIONAL MARKETING

Objective: To promote understanding of challenges and opportunities in the realm of international marketing.
Course Outline
Unit – I
Nature, Scope and Importance of International Marketing, Process of International Marketing, Domestic and International
Marketing, Global Marketing Environment, Cultural/ Political, Legal, Social and Economic Parameters, Planning for International
Marketing and Expansion Strategies.
Unit – II
Recent Trends in World Trade, India’s Position in World Trade, India’s position in World Trade, Foreign Market entry strategies,
market analysis of entry, Indirect exporting, direct exporting, licensing, joint ventures, manufacturing, assembly management
contract, direct investment, turnkey operations and acquisitions. Global segmentation, targeting and positioning, International
marketing and cultural differences.
Unit – III
Export Procedure and Documentation, Export promotion measures in India, Export Financing in India, Export Market Plan,
International Marketing Research, EXIM Policy.

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Unit – IV
International Product Decision, Product Development, Adoption and Positioning, International Product Life Cycle, Product
Standardization Vs. Adaptation, Multinational Product Planning. International Pricing Decisions, International Channel Decisions,
International Promotion Decisions.
Recommended book(s) :
Keegan, International Marketing.
Varshney & Bhattacharya, International Marketing.
Vasudevan, International Marketing.

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SEMESTER IV
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 041 STRATEGIC MANAGEMENT - II

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE
Elective Papers – Credit
A. 2-4 Paper Supportive to the discipline of study

MBA (IB) 041 CROSS CULTURAL MANAGEMENT

MBA (IB) 042 INTERNATIONAL BUSINESS STRATEGIES
MBA (IB) 043 INTERNATIONAL BANKING & FINANCIAL SERVICES
MBA (IB) 044 GLOBAL OUTSOURCING & MANAGEMENT
MBA (IB) 045 INTERNATIONAL BUSINESS LAW & DIPLOMACY
MBA (IB) 046 MANAGEMENT OF MULTI-NATIONAL COMPANIES
B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of any
of the IMS-MBA programs

Foundation Paper (Credit and Compulsory)

LU 041 RESEARCH PROJECT/BUSINESS PLAN

IMS 041 STRATEGIC MANAGEMENT – II Objective: To comprehend strategic management process,

understand interrelationship between formulation and implementation and apply administrative and leadership skills for
successful implementation of strategies.
Course Outline
Unit I: Nature and Scope of Strategic Management. Concept of Core Competence, Capability and Organisational
learning; Managementof Strategic Change; Process of Strategic planning and Implementation, Activating Strategies, Strategy and
Structure.
Unit II: Behavioral Implementation: An overview of: Leadership, Corporate Culture, Corporate Politics and Use of
Power, Personal Values and Business Ethics.
Functional /Operational Implementation: An overview of: Functional Strategies.
Unit III:
Strategy Evaluation and Control (Mc Kinsey’s 7s Framework).
Tailoring Strategy to Fit Specific Industry and Company Situations:
Strategies for Competing in Emerging Industries; Strategies for competing in Turbulent, High-Velocity Markets; Strategies for
Competing in Maturing Industries; Strategies for Competing in Fragmented Industries; Strategies for Firms in Stagnant or
Declining Industries; Strategies for Sustaining Rapid Company Growth; Strategies for Industry Leaders; Strategies for Runner-up
Firms; Strategies for Weak and Crisis Ridden Businesses.
Unit IV:
Mergers and Acquisitions: Takeover and Defense Tactics, Laws For Mergers And Acquisitions, Regulatory Framework of
Takeovers in India, Cross Border Mergers and Acquisitions.; Strategic Management in an International Firm; Strategy and
Corporate Evolution in Indian Context.
Recommended book(s)
1. Strategic Management by Thompson, Strickland, Gamble and Jain. McGraw Hill 2010, 16th edition.
2. Thomas L. Wheelen& J. David Hunger; Concepts in Strategic Management and Business Policy; Pearson Education
3. Strategic Management by AzharKazmi, Tata McGraw Hill
4. Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE

Objective: To understand the facilitative forces for organisational effectiveness and management of change.
Course Outline
Unit I
Understanding Organizational Effectiveness and Change. Concept and Process of Organizational Effectiveness; Concept and
Process of Organizational development; Design, Development and application OD interventions.
Unit II
Organizational Learning and Learning Organizations: Process of organizational learning; Characteristics of learning
organizations; Creativity and innovations; Organisational Change.
Unit III
Interpersonal Relationships: Individual's Behaviour, Individual's in Group; Perception, motivation, attitudes, values, personality.
Interpersonal Communication: Types of Interpersonal Relationship Inter group behaviour & collaborations; Team building &
team management; Transaction Analysis.
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Unit IV
Organizational Culture and Climate. Organizational Ethos; Dimensions and process of organizational climate; Dimensions and
process of organizational culture; Power and Politics. Corporate Governance; Conflict Dynamics; Conflict and Negotiations;
Stress Management.
Recommended book(s):
Organizational Behaviour, by Stephen P. Robbins
Organizational Effectiveness and Change, by Cummins (South Western Thompson)
Management of Organizational Change, by Hari Gopal
Change Management, by Neelkant Ramanarayan

MBA (IB) 041 CROSS CULTURAL MANAGEMENT

Objective: To develop skills for managing a firm comprising of organizational members from different cultural background.
Course Outline:
Unit I:
International Management:
Trends, challenges and opportunities; Organizational design and structure of international corporations, Locus of decision making;
Headquarter and subsidiary relations in international firms.
Unit II:
International perspective on organization behavior & HRM
Motivating employees in international context, Perception and attitudes across cultures, leadership, communication, conflict and
negotiation across cultures, Selection, development, performance appraisal and compensation, Managing groups across culture;
International human resource strategy
Unit – III:
Indian business foreign strategies, Operations of Foreign Subsidiaries in India; Internationalization of Indian Business firms and
their operations abroad, International mergers and Acquisitions
Unit – IV:
International Business Strategy: Creating strategy for international business; Management of production, services technology and
operations; marketing financial, legal and political dimensions; Ethics and social responsibility of business
Recommended book(s):
Hodgetts, International Management, Tata McGraw Hill
McFarlin, Dean B., International Management : Trends, Challenges and Opportunities, International Thomson Publishing
Thakur, Manab; Burton, Gene E. and Srivastava, B.N., International Management: Concepts and Cases, Tata McGraw Hill
Taggart, James H. and McDermott, Michall L., The Essence of International Business, Prentice Hall of India
Nagandhi, Anant R., International Management, Prentice Hall of India

MBA (IB) 042 INTERNATIONAL BUSINESS STRATEGIES

Objective: To acquaint the students with the aspects of crafting an international business strategy
Course Outline
Unit I:
Global Strategy; What are Global Strategy, Nature, Scope and Significance; Modeling of Global Strategy; Decentralization
Federation Model; Co-coordinated Federation Model; Centralization Hub Model; Transnational Model; Porter Competitive
Advantage Theory
Unit II:
External Environment Analysis, Environment Analysis for Strategic Condition, Country Evaluation and Selection, International
Strategic Choice, Determining the Company’s Preparedness for International Operations, Considering the Mode of Entry, Choice
of Entry Mode, Developing Competitive Strategy and strategic Options, Factors influencing competitive Success and average
industry profitability
Unit III
The experience Curve innovation Vs followers, An interactive approach to competitive strategy, Technology collaboration and
transfer, Gap Analysis, Technological life style, The link between strategy and analysis, M & A and Strategic alliance, Harrigan
dynamic model of joint venture activity
Unit IV:
Analysis of international Competition, Meaning of competition, Understanding competition in international markets, Assessing
potential competitor, International HRM and policy, International investment source and avenues, Competitive alliance to enter
international markets, Production and operations in international markets; Managing international marketing operations.
Recommended book(s):
McFarlin, Dean B., International Management : Trends, Challenges and Opportunities, International Thomson Publishing
Thakur, Manab; Burton, Gene E. and Srivastava, B.N., International Management: Concepts and Cases, Tata McGraw Hill
Taggart, James H. and McDermott, Michall L, The Essence of International Business, PHI
Davidson, William H., Global Strategic Management, John Wiley & Sons.

MBA (IB) 043 INTERNATIONAL BANKING & FINANCIAL SERVICES

Course Objective: The paper focuses on the activities of international banking and financial services which help the students to
understand the mechanics and application of International Financial system.
Course Structure:

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UNIT- I Introduction: Importance of the study of Banking Systems. Developed and Less developed Money Markets,
Importance of Developed Money Market in a Banking System. English Banking System – Bank of England, Origin and growth,
organizational Structure, Functions, London Money Market.
UNIT- II Federal Reserve System: Origin, Organizational Structure and Working, Unit Banking and factors for its growth in
USA. German Banking System: Deutche Bundes Bank ‘German Central Bank’ Organization, structure and functions. Bank of
Japan- Structure and Working, Commercial Banking system of Japan, Reserve Bank of India: Functions, Monetary and Credit
Policy-its evaluation; Achievements and failures of R.B.I.
UNIT-III Major Recommendations - of the various Expert Group on Forex Markets. Various facilities to Exporters and
Importers including forfeiting and factoring. Correspondent Banking - Bank Accounts - NOSTRO and VOSTRO accounts -
SWIFT, CHIPS, CHAPS, FEDWIRE, international bank wire.
UNIT-IV Introduction to International Financial Services - Products and Services, Cash Management

REFERENCE
1. W. Mullineux,Victor Murinde : Handbook of International Banking Edward Elgar , Publishing
2. Rupnarayan Bose : Fundamentals of International Banking Macmillan Publishers India
3. IIBF : International Banking Operations Macmillan , Publishers India
4. R.S Sayers : Modern Banking Oxford. University Press
5. S.K Basu, : Contemporary Banking Trends, Calcutta: Book , Exchange
6. OP Agrawal : International Banking And Finance , Himalaya, Publishing House
7. Machenize, K. : Banking Systems of Great Britain, France, Germany and U.S.A., Macmillan

MBA (IB) 044 GLOBAL OUTSOURCING & MANAGEMENT

Objective: To provide an understanding of the mechanism and management of global outsourcing..
Course Outline
Unit-I
International Tendering: Meaning and nature; Bidding for international contracts – methods and strategies. International Sourcing:
Importance and strategy alternatives; sourcing decisions and process; Value chain analysis.
UNIT-II
Commodity Trading: Concept and salient features; Major internationally traded commodities and trends in their production and
trade.
UNIT-III
International Commodity Agreements – Working of important commodity exchanges; Commodity futures
UNIT-IV
Management structure and shareholding patterns of trading companies; Cartels and their role; Role of speculatory/fly by night
operators; Case studies of Japanese, U.S., Korean trading experiences.
Recommended Book(S)
Philips, Louis, ed., Commodity, Futures and Financial Markets, Kluwer Academic Publishers

MBA (IB) 045 INTERNATIONAL BUSINESS LAW & DIPLOMACY

Objective: To acquaint the students with the legal dimensions of international business and enable them to formulate strategies
compatible with laws and treaties governing international business operations.
Course Outline
Unit-I: Legal Framework of International Business:
Nature and Complexities; Code and Common Laws and their implications to business; Legal Provisions; Payment Terms;
International Sales Agreements, Rights and Duties of Agents and Distributors; Contract of Enforcement and Dispute Settlement,
International Commercial Arbitration
Unit II: Regulatory Framework of WTO:
Basic Principles and Charter of GATT/WTO; GATT/WTO Provisions Relating to Preferential Treatment of Developing
Countries, Regional Groupings, Subsidies, Technical Standards, Antidumping Duties, and other NTBs, Custom Valuation,
Dispute Settlement; Implications of WTO to Important Sectors – GATS; TRIP; TRIMs.
Unit –III: Regulations and Treaties
Regulations and Treaties Relating to Licensing, Franchising, Joint Ventures, Patents & Trade Marks, Technology Transfer,
Telecommunications, Taxation Treaties. Regulatory Framework Relating to Electronic Commerce
Unit IV: Indian Laws and Regulations
Indian Laws and Regulations Governing International Business Transactions – FERA/FEMA, Taxation of Foreign Income,
Foreign Investments, Setting up Offices and Branches Abroad, Restrictions on Trade in Endangered Species and Other
Commodities.
Recommended Book(S)

MBA (IB) 046 MANAGEMENT OF MULTI-NATIONAL COMPANIES

Objective: To provide understanding of issues in managing a Multinational company.
Course Outline
Unit I International Management: Trends, challenges and opportunities; Different schools of thought of international
management. Growth and Development of MNCs: Role and Significance of MNCs – Pattern of Growth – Country of Origin –
Different Management Styles – Strategic Issues involved.

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Unit II Comparative Management : Importance and scope; Methods of comparative management ; management styles and
practices in US, Japan, China, Korea, India; Organizational design and structure of international corporations; Locus of decision
making; Headquarter and subsidiary relations in international firms.
Unit III International Business Strategy: Creating strategy for international business; Management of production, Services
technology and operations; Marketing financial, legal and political dimensions; Ethics and social responsibility of business.
Strategic Alliances: Acquisitions and mergers; Management of joint ventures and other international strategic alliances.
Unit IV Indian Perspectives and Policy: Internationalization of Indian business firms and their operations abroad; International
Mergers and Acquisitions. Changing government policy on entry of FIs and FIIs
Recommended Book(S)
Management of Multinational Corporation by MS Khan - Himalaya Publications

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MBA, MARKETING
SEMESTER I
Core Papers (All Papers are Credit and Compulsory)

IMS 011 ESSENTIALS OF MANAGEMENT

IMS012 BUSINESS ENVIRONMENT
IMS 013 FINANCIAL ACCOUNTING
IMS 014 QUANTITATIVE METHODS IN BUSINESS
IMS 015 HUMAN RESOURCE MANAGEMENT
IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS
IMS 017 MARKETING MANAGEMENT
IMS 018 MANAGERIAL ECONOMICS

Foundation Paper (Non-Credit Compulsory paper)

LU 011 COMMUNICATIVE ENGLISH

IMS 011 ESSENTIALS OF MANAGEMENT

Objective: To provide an understanding of the tasks and functions of management and to acquaint the students with the evolution
of management thought.
Course Outline
Unit I
Introduction: Definition, Nature scope and significance of Management, the evolution of Management thought, Approaches of
management, Contributions of Taylor, Fayol and Barnard to Management Science Functions of a Manager Social responsibility of
Managers, Values and Ethics in management.
Unit II
Planning: Definition, Nature, Scope and significance of planning, Objectives, Steps of Planning, Decision making as key step in
planning. The process and techniques of decision making, long- range planning, strategies and policies.
Unit III
Organisation: Definition, Nature, scope and significance, Approaches, Departmentation, Line and staff relationships, Delegation
and Decentralization, Committee system, Determinants of effective organising, Staffing - nature and significance, Selection,
Appraisal and Development of Managers.
Unit IV
Directing & Controlling: Issues in managing human factors, Motivation - nature and Significance, Theories and Techniques,
Leadership and Leadership Styles; Communication - Definition and Significance, Communication Barriers, Building effective
communication system. Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system,
Managerial Effectiveness.
Recommended book(s)
Donnelly J.H., Gibson, J.L. & Ivancevich, J.M., Fundamentals of Management, Inwin, Inc.
Drucker, P.F. , The Practice of Management, Allied Publishers
Hold, David, H., The Management Principles and Practice, Tata McGraw Hill
Koontz & O'Donnell, Essentials of Management, Tata McGraw Hill
Prasad, L.M., Principles and Practice of Management, Sultan Chand & Sons
Robbins, S.P., and Coulter, M., Management, Pearson Education

IMS012 BUSINESS ENVIRONMENT

Objective: To facilitate the understanding of the various components of the environmental to be considered for decision making.
Course Outline
Unit I
Introduction: The concept of Business Environment, its significance and nature. The interaction matrix of different environmental
factors – Porters model, the process of Environmental Scanning. Types of economies – socialistic pattern, free market economy
and mixed economic structure. Responsibility of business to the society.
Unit II
The Politico-Legal Environment – The relationship between business and government in India. Federal structure in India –
Centre-State financial relations. An introduction to same important business laws like New Competition Law 2000, MSME Act,
FEMA, Important regulations of SEBI affecting Indian business environment.
Unit III
Macro Economic Environment – National income aggregates, Fiscal and monetary policy. Balance of trade and balance of
payment. Exchange market convertibility of rupee. Trade Cycles – meaning, phases and theories – monetary theories, Samuelson
and Hicksian approach. Inflation analysis.
Unit IV
Indian Economic Environment – Features of Indian Economy – primary, secondary and tertiary sectors, demographic profile of
the Indian economy. The philosophy and strategy of planning in India. Industrial policy in India. Second generation economic
reforms – liberalisation, globalisation and its impact on business environment, Foreign investment in India. Composition and
direction of India’s foreign trade. Problems of Indian business environment.

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Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 013 FINANCIAL ACCOUNTING

Objective: To develop an insight into the nature and uses of Financial Accounting Information and its reporting.
Course Outline
Unit I
Nature and functions of financial Accounting, Accounting system, Information perception of different users, Source documents,
classification of accounts, recording, posting of transactions, Ethical issues in accounting, basic accounting concepts and
conventions, GAAP, Accounting standards.
Unit II
Preparation of trial balance for service and merchandise business, capital and revenue expenditures, adjustment entries,
completing the accounting cycle, measuring business income, financial statements of manufacturing and trading businesses.
Unit III
Internal control systems for cash, bank reconciliation, accounting for receivables and inventories, , depreciation accounting,
preparation of financial statements of companies, accounting for share capital, preference share and debentures.
Unit IV
Analysis of accounting information, Financial Statement analysis and application, Statement of Cash Flow, preparation and
interpretation, contents of an Annual Report.
Recommended book(s)
Financial Accounting, A Managerial Perspective, R. Narayanaswamy - Prentice Hall India
Financial Accounting for Management, N. Ramachandran & Ram Kumar Kakani, TMH Publication
Accounting For Managers, Maheswari & Maheswari, Vikas Publishing house (P) Ltd.
Financial Statement Analysis, Wild, Tomson Cengage Learning Ltd.
Advanced Accountancy, R.L. Gupta & M. Radhaswamy, Sultan Chand Publications
Accounting for Managers, Bhattacharya, Vikas Publications
Financial Accounting, Jawaharlal and seema srivastava

QUANTITATIVE METHODS IN BUSINESS

IMS O14
Objective: To acquaint the students with various quantitative techniques helpful in improving their decision making skills.
Course Outline
Unit-I
Arithmetical and Geometrical Progression; Addition, subtraction and multiplication of Matrix, Identity Matrix, Singular and
Non-singular Matrix, Adjoint of a matrix, Inverse of a matrix; Solution of a system of linear equations by using matrices, single
linear application of matrices
Calculus; Basic differentiation (First order and second order) and its application.
Unit-II
Measures of central tendency-Mean, Mode, Median, Geometric mean, Harmonic Mean; Measures of Dispersion-Range, Quartile
Deviation, Standard Deviation, Absolute and Relative Dispersion; Coefficient of variation, combined standard deviation.
Unit-III
Correlation analysis-types of correlation, Methods of studying correlation-scatter diagram method, Karl Pearson’s coefficient of
correlation, Rank correlation coefficient.
Regression analysis-difference between correlation and regression, Regression lines, Regression equations Y on X and X on Y,
Method of Least Squares. Deviations taken from the actual means of X and Y. Deviations taken from the assumed means,
Regression coefficients and their properties.
Probability; Probability theory, Theorems of Probability and examples.
Unit-IV
Linear Programming-Extreme point theorem: Graphical solution method-maximization problem, minimization problem, Some
special cases in Linear Programming-multiple optimal solutions, an unbounded solution an infeasible solution.
Transportation Problem: Methods of finding an initial solution-North-West Corner Method, Least Cost Method, Vogel’s
Approximation Method.
Recommended book(s)
Business Mathematics,by Sancheti & Kapoor(Unit I)
Statistics,by S P Gupta and M P Gupta(unit II & Unit III)
Operations Research,by JK Sharma(Unit IV)

IMS 015 HUMAN RESOURCE MANAGEMENT

Objective: To familiarize students to various aspects of acquiring and maintaining the workforce for sustained growth of any
organisation.
Course Outline
Unit I

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Nature and scope of Human Resource Management; Human Resource Management in a changing Environment; Strategic Human
Resource Management; Human Resource Planning; Job Analysis and Design.
Unit II
Attracting and Selecting Human Resources; Orientation and Placement; Manpower Training and Development.
Unit III
Performance Appraisal System; Job Evaluation & Employee Remuneration; Employee Benefits and Services.
Unit IV
Industrial Relations & Trade Unions; Dispute Resolution & Grievance Management; Employee Welfare and Participative
Management.
Recommended book(s)
Human Resource Management – Text & Cases, by VSP Rao, Excel Books
Human Resource Management – Text & Cases, by K. Ashwatappa – Tata McGraw Hill
Human Resource Management, by Cynthia Fisher, Shaw – Wiley / Biztantra
Human Resource Management, by Gary Dessler, Person Publications

IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS

Objective: Todevelop an appreciation for ethical conduct of business practice and to value the Indian culture and traditions.
Course Outline
Unit I: Indian Society and Indian Philosophy
Social change in India: Impact of Sanskritisation, Westernisation, Modernisation on Indian Society. Varna and Caste system,
Ashrama, Life Goals: Purushartha and Sanskaras. Astaang Yoga and its relevance to management.
Unit II: Values: Indian scriptures and Indian thinkers
Indian Scriptures: Relevance of the Bhagvad Gita in current management practices. Management learning from the Arthashastra.
Indian Thinkers: Values given by Mahatma Gandhi, Aurobindo Ghosh, Swami Vivekanand.
Unit III: Business Ethics
Theories of Ethics – Natural Law, Utilitarianism, Kantian Virtue. Ethics in Corporate Strategy: Corporate Philanthropy, Strategic
Philanthropy, Corporate Governance. Ethical dilemma at workplace and their resolution.
Unit IV: Application of Business Ethics
Ethics in the world of business (Intellectual property rights like designs, patents, trademarks, copy rights).
Ethics in marketing (consumer rights, advertising, dumping).
Ethics in finance (financial disclosures, insider trading, window dressing).
Ethics in information technology and systems usage (data confidentiality).
Ethics in human resources management (whistle blowing, discrimination), Environmental ethics (Carbon trading).
Recommended Books
Ethics and the Conduct of Business, by Boatright (Pearson Education)

IMS 017 MARKETING MANAGEMENT

Objective: To develop an understanding of the underlying concepts, strategies and the issues involved in the exchange of
products and services and their relevance to marketing tasks.
Course Outline
UNIT I
Definition of marketing, core marketing concepts (needs, wants, demand, offering, brand, customer value, competition);
Marketing concepts (Production, product, selling, marketing, social marketing concepts);
Introduction to the marketing mix ; Concept of Integrated marketing; Market segmentation, targeting and positioning, niche
marketing; marketing planning.
Understanding the Marketing environment and adopting marketing to the changing environment An overview of marketing of
services and rural marketing
UNIT II
Consumer Behaviour- definition, buying motives, consumer motivation, consumer decision making, Organisational buying
behavior;
Marketing Research- need, process, and importance , types of research methods(exploratory, descriptive, cause and effect) and
tools (questionnaires, interview, projective tests, )
UNIT III
PRODUCT:- Definition of product, levels and types of product; Packaging and labeling, Product line management and product
mix, Product differentiation, PLC- stages and corresponding strategies, New Product decision, Theory of diffusion of an
innovation.
PRICE:- Pricing objectives, factors influencing pricing, Pricing strategies
UNIT IV
DISTRIBUTION:- Types of distribution channels; Role of intermediaries, Channel strategy decisions, Physical distribution
management.
PROMOTION: promotion mix, Advertising- 5 M’s, Role and functions of advertising, Sales Promotion: Types of sales promotion
(Trade promotion, consumer promotion), advertising vs. sales promotion, S.P. tools, Personal selling: challenges and
responsibilities, Personal selling skills, Managing Public Relations
Recommended book(s)
Marketing – Concepts, strategies, by William M Pride, O C Fewell, Biztantra

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Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas
Principles of Marketing, by Philip Kotler, Armstrong, Pearson Education

IMS 018 MANAGERIAL ECONOMICS

Objective: To impart basic knowledge of the concepts and tools of Economic Analysis as relevant for Business Decision-Making.
Course Outline
UNIT – I
Nature and Scope of Managerial Economics: Basic Tools- Opportunity Cost principle, Incremental principle, Equi-Marginal
Principle. Principle of Time perspective, Discounting Principle. Uses of Managerial Economics.
Demand Analysis: Demand Theory, The concepts of Demand, Determinants of Demand. Demand Function and Elasticity of
Demand, Demand Estimation and Demand Forecasting.
UNIT – II
Production Analysis: Concept of Production, Factors, Laws of Production, Economies of Scale, Economies of Scope, Production
functions.
Cost Analysis: Cost Concept, Types of Costs, Cost function and cost curves, Costs in short and long run, LAC and Learning
Curve.
UNIT – III
Market Analysis: Price-output determination in different markets, Perfect, Monopoly, Monopolistic competition, Duopoly and
Oligopoly markets, Elements of Game theory, Price discrimination, Different pricing policies.
UNIT – IV
Profit Analysis: Nature and Management of Profit, Profit Theories, Function of Profits, Profit policies. Basic BEP Analysis –
concepts and its applications in business decisions, margin of safety, theories of firm – Baumol, Williamson and Morris Model.
Recommended book(s)
JV Vaishampayan Managerial Economics
Thomas & Maurice Managerial Economics
A.Koutsoyiannis, Modern Micro Economics
P. Samuelson, Micro Economics
M.Adhikari, Managerial: Economics
Cambell R.Mc Counell, Economics

LU 011 COMMUNICATIVE ENGLISH

Objective: The course is designed to meet the English conversational proficiency needs of individuals..
Course Outline
Unit – I
Practice of conversation covering every day activities, functional grammar – Subject, Verb, Noun, Adjectives, Tenses, Sentences,
Articles, Prepositions.
Unit – II
Vocabulary – extend vocabulary, Phrases, Idioms, Improve reading skills – sounds, stress intonation, rhythm voice quality,
develop listening comprehension, develop soft skills – interpersonal skills, ability to handle diverse roles, Role Play & body
language.
Unit – III
Conference briefing, addressing seminar, group discussion, compeering, reading comprehension e.g. editorials, book reviews,
articles, advertisements and fine prints, letter writing notices, invitations & resumes, report writing and presentation, function as
mentors & be creative in organising programmes.
Unit – IV
Public speaking, presentation, mock interviews, picture reading, e-mailing. Reading - to analyze grammatical error, paragraph
writing letter writing, précis writing, job application, resume (for content appraisal)
Learning Approach – interactive learning process with emphasis on participation, evaluation and feedback.
Recommended Book(S)
Wren and Martin : English Grammar and Composition
John C. Maxwell, Jim Dornan : Becoming a person of Influence
Ken Blanchard : Empowerment Takes More than a Minute
Zig Ziglar : You Can Reach the Top
Hello English : Orient Longman
English is Easy : Orient Longman
Dale Carnegie : How to develop Self- Confidence & Influence People by Public Speaking
Speak English Audiocassettes & student’s books – Orient Longman

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SEMESTER II
Core Papers (All Papers are Credit and Compulsory)

IMS 021 INTERNATIONAL BUSINESS

IMS 022 MANAGEMENT ACCOUNTING
IMS 023 FINANCIAL MANAGEMENT
IMS 024 COMPUTER APPLICATIONS & MIS
IMS 025 PRODUCTION & OPERATIONS MANAGEMENT
IMS 026 RESEARCH METHODOLOGY
Elective Papers – Credit (Two papers Supportive to the discipline of study)
MBA (M) 021 CONSUMER BEHAVIOUR
MBA (M) 022 PR & SALES PROMOTION
MBA (M) 023 CUSTOMER RELATIOSHIP MANAGEMENT

Foundation Paper (Non-Credit Compulsory paper)

LU 021 FOREIGN LANGUAGE

IMS 021 INTERNATIONAL BUSINESS

Objective
This course will provide the students an opportunity to learn and understand how business is conducted in the international arena.
The syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, difference between
international and domestic business, Advantages And Disadvantages Of International Business, Approaches to International
Business, Changing Environment of International Business, Globalization of Markets, Trends in Globalization, Effects and
Benefits of Globalization, balance of payment and foreign exchange.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory, Opportunity
Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem, International Product life
Cycles. Investment Theories – Theory of Capital Movements, Market Imperfections theory; Internationalisation Theory; Location
Specific Advantage Theory; Eclectic Theory, Instruments of Trade Policy- Tariffs, Subsidies, Import Quotas, Voluntary Export
Restraints, Administrative Policy, Anti-dumping Policy.
Unit III - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of Exchange
Rate Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity Theory, Factors Affecting
Exchange Rates, Brief History of Indian Rupees Exchange Rates. India's Foreign Trade: Recent trends in India's Foreign Trade,
Export Houses, Export Assistance- SEZ, EPZ, APEDA, export procedures and documentation.
Unit IV - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF, Role of IMF, IBRD, Features
of IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic Integration: Introduction,
Levels of Economic Integration, Regional Economic Integration in Europe, Regional Economic Integration in U.S.A: NAFTA,
Andean community, ASEAN, SAARC, Integration for Business.
SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.) 2) Albaum Duerr - International Marketing and Export management
(Pearson, 7th Ed.) 3) Jaiswal Bimal - International Business (Himalaya Publication) 4) Hill C.W. - International Business (TMH,
5th Ed.) 5) Daniels - International Business (Pearson, 1st Ed.) 6) Kumar R and Goel, International Business, (UDH Publications,
edition 2013) 7) Cherunilam F - International Trade and Export Management (Himalaya, 2007)8) Varshney R.L, Bhattacharya B -
International Marketing Management (Sultan Chand & Sons, 9th Ed.)

IMS 022 MANAGEMENT ACCOUNTING

Objective: To equip the students with the knowledge of principles, concepts and techniques which may be used in planning,
decisions making and control.
Course Outline
Unit I
Management accounting: Definition, differences with Financial Accounting, Management process and accounting, The value
chain of business function, introduction to CVP relationships, measurement of cost behaviour.
Unit II
Introduction to manufacturing costs and control of overheads, job costing, process costing, activity based costing.
Unit III
Relevant information and decision making, special order and addition, deletion of product and services, optimal uses of limited
resources, pricing decisions, make or buy decisions, joint cost.
Unit IV
Preparing the Master Budget and Functional Budget, Flexible budgets, Variance analysis, Introduction to Management Control
Systems, Evaluation of Divisional Performance, Transfer Pricing.
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
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Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 023 FINANCIAL MANAGEMENT

Objective: The provide an insight into various finance functions to be performed in order to maximize shareholder wealth.
Course Outline
Unit I
Introduction to financial management: Meaning, Nature, and scope, functions, and , objectives of financial management, time
value of money, organization of finance functions,
Unit II
Long term investment / Capital budgeting decision: Investment evaluation techniques traditional methods and discounted criteria,
risk analysis of investment proposal
Unit III
Finance decision: Sources of funds short term, and long term source of capital, cost of capital, computation of various sources of
capital, weighted average of cost of capital.
Capital structure decision: Meaning and factors affecting capital structure, capital structure theories, leverage operating, financial
and combined leverage EBIT EPS Analysis
Unit IV
Dividend decision: Dividend policies, factors affecting dividend policies, dividend theories
Short- term investment decision: Types of working capital, factors affecting working capital, current assets financing policies,
estimation of working capital requirement Inventory, cash and receivables management:
Recommended book(s)
Financial management, theory and practice, by Prasanna Chandra, TMH.
Financial management and policy, by J.C. Vanhorne, PTH.
Financial management, by M.Y. Khan and P.K. Jain, TMH.
Financial management, by I.M. Pandey, Vikas Publication.

IMS 024 COMPUTER APPLICATIONS AND MIS

Objective: To develop an appreciation of different softwares and hardware systems and their use in effective design and
implementation of MIS.
Course Outline
Unit – I
Computer Systems -An Introduction, Characteristics of computer, Elements of a Computer System, Input, Output and storage
devices. Processing and CPUs, Classification of computer, Concepts of Networking and Data Communication.
Unit II
Types of Software, Computer Languages, Translators, Operating system – Basics, functions and types, Concepts of CUI & GUI,
MS-Windows as GUI Operating System, Parts of Windows, Text processing software-creating, formatting and processing of text.
Spreadsheet Software- Creating and using Spreadsheets. Formulas, Functions and Graphics. Presentation Programmes-Creating,
Formatting and Presenting, Concepts of Database and Database Management System.
Unit III
Definition of Data/Information/Systems, Types of System, System stakeholders, Components of Information System, Evolution of
Information Systems, Classification of Information Systems, Flow charts, Algorithm, Decision tables, Decision tree, DFS and
ERD with examples, Selected Case Studies.
Unit IV
Introduction, Meaning and role of MIS, Definition of MIS, System Development Life Cycle, E–commerce, Introduction to mobile
commerce, electronic payments, EDI, Business Function Information System, Selected Case Studies.
Recommended book(s)
Balaguruswamy, Introduction to Computers
B. Ram, Computer Fundamental
Ron Mansfield, Working in Microsoft Office
Greg Perry, Teach Yourself Office 97
Brein James, O., Computers in Business Management : An Introduction
Bentley Trevoi, Management Information Systems and Data Process

IMS 025 PRODUCTION & OPERATIONS MANAGEMENT

Objective: To familiarize the students with theories and techniques of Production, Operations and Logistics Management.
Course Outline
Unit I
Nature and scope of production management, production analysis and planning, production functions, objective and functions of
production management, responsibilities of the production manager, types of manufacturing processes and plant layout, plant
location, assembly line balancing. Production Planning and Control (PPC).
Unit II
Materials managements – its scope and importance. Purchasing function and procedure, store-keeping, material planning function,
Inventory control, relevant costs, economic lot size, reordering point, Inventory classification techniques.
Unit III

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Productivity – definition and concept, productivity measurement, productivity improvements, Product development and design,
stages of product development, techniques of product development (standardization, simplification and specialization,
automation).
Unit IV
Development of efficient work methods, work measurement – concept & techniques; material flow process chart, manflow
process chart, principles of motion economy, comparison of alternate work methods, maintenance of production facilities, quality
control and inspection, sampling inspection, control charts for attributes and variables charts.
Recommended book(s)
Production and Operations Management, by K. Ashwathappa, K Sridhar Bhat, Himalaya Pub
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
Operations Management, by Gaither & Fraizer, Thomson South Western.
Theory and Problems in Production and Operations Management by S.N. Chary

RESEARCH METHODOLOGY
IMS026
Course Objectives: To familiarize students with research process,teach them basic tools and techniques and inculcate fundamental
expertise to handle research project.
Unit-I
Introduction to Research Methodology
Research-Concept, Characteristics, Objectives and motivation of research,Significance of Research in decision making and
problem solving, Factors required for a scientific/good research,Types of research,Research process overview
Language of Research:Concept,Construct,Definition,variables,Hypothesis,Theory and models,Research Problem: Identifying a
research problem,Sources of identifying research problem,Process of defining a research problem
Unit-II
Research Design and Sampling Design
Research design: Meaning of research design,Types of Research Design,Concept and techniques of Exploratory Research
design,Descriptive Research Design and Experimental Research Design
Sampling design: Census and Sampling Investigation, Characteristics of a good sample, Sampling Design process, Probability and
Non Probability Sampling Techniques,Sample size determination
Unit-III
Data Collection and Preparation
Methods of data collection,developing instrumentsused in data collection,
Measurement and Scaling:Primary scales of measurement ,Scaling Techniques,Editing raw data,Coding of data,Tabulation of
data,Cross Tabulation
Unit-IV
Data Analysis and Presentation of the Results: Univariate,Bi-variate and Multivariate analysis of data,Testing of Hypothesis:
Process of testing hypothesis,one tail test and two tail tests,z-test,t-test,F-test and chi square test, Report
Writing:Objective,types,Format of a report,essentials of a good report.
Prescribed Texts:
Business Research Methods, William G.Zikmund, Thomson Publication
Business Research Methods, Cooper and Schindlier, TMH Publication
Marketing Research: An Applied Orientation Naresh K. Malhotra, PHI
Marketing Research-Text and cases, Nargundkar
Research Methods, William and M.k.Trochim
Research Methodology, R.Panneerselvam
Business Research Methodology, Srivastava and Rego
Complete Business Statistics, Amir D Aczel
Statistics for Management, Levin & Rubin

MBA (M) 021 CONSUMER BEHAVIOUR

Objective: To understand consumer psychology and ways of communicating effectively with various target groups in order to
fulfill value added exchange of goods and services
Course Outline
Unit I Study of Consumer. Meaning of Consumer, concept of consumer behaviour, Consumer’s Need and Motives, Consumer
as a Perceiver and Learner, Influence of Personality and Attitude on Buying Behaviour; Determinants of Consumer Behaviour,
Cultural, Social and Economic Factor Affecting consumer behaviour; Consumer attitude formation and change. Environmental
Influences on consumer behaviour.

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Unit II Individual Factors & Group Influences. Factors Affecting Purchase decision; Fundamental Group of sensation;
Perception, emotion, motivation, Cognition. Group Influence; Role, Status, Norms; Family Influences; Life-Cycle Effects, Family
Decision marking.
Unit III Models of Consumer Behaviour . Models of individual and Industrial Buying Behaviour. Consumer Behaviour and
market segmentation, consumer psychology, consumer motivation, research and techniques.
Unit IV Communication with Consumer. Two-step flow of Communication theory, Adoption, diffusion of innovation, cognitive
Dissonance. Socio-economic and Cultural Aspects of Indian Consumer Market.
Recommended book(s)
Kanuk & Shiffman, Consumer Behaviour.
Peter & Olson, Consumer Behaviour and Marketing Strategy.
Peter and Donnelly, A Preface of Marketing Management.
Wilkie, William, Consumer Behaviour.

MBA (M) 022 PR & SALES PROMOTION

Objective: To develop skills required for maintaining good public relations for ensuring long term growth of a business
enterprise.
Course Outline
UNIT-I Public Relations: Concept, Significance, Nature and Scope, Process, Factors Affecting Public Relations, Reflectors of
Publics Relations; Methods & Techniques of Public Relations; Position, Role and Functions of Public Relations Officer
UNIT–II Public Relations and Publicity through Newspapers, T.V., Radio, etc.; Public Relations with Government, Consumers,
Political and Community Leaders, and Non-Governmental Organizations; Reports, House Magazines, Exhibitions, Sponsorship;
Advertising: Concept, Types, Steps, Campaigns, Methods and Techniques, Agencies, Constitutional and Legal Restraints
Unit III Sales Promotion and Marketing Mix; Nature and Types of Sales Promotion; Consumer Behaviour and Sales Promotion;
Deal Prone Consumer; Economic Theories of Promotion; Sales Promotion’s Impact on Sales
Unit IV Evaluation of sales Promotion Experiments; Manufacturer Promotion Planning Process; Retailer Promotion Planning
Process; Choice and Purchase Timing Models; Strategic Issues in Designing Promotional Strategies; Substantive Findings and
Issues on Coupons Trade Dealings and Retail Promotions.
Recommended book(s)
Sales Management, by Charlesm. Futrell, Thomson South Western
Sales & Distribution Management, by Tapan K. Panda & Sunil Sahadev, Oxford University Press
Managing of Sales Force, by Spiro Stanton Rich, TMH

MBA (M) 023 CUSTOMER RELATIONSHIP MANAGEMENT

Objective: The syllabus id designed to develop the knack of attracting, retaining and growing the customers and their loyalty ;
while understanding the concepts and practices of CRM.
UNIT -I CRM Fundamentals- Theories, Evolution , Stages of relationship, Issues , Purpose of relationship marketing; Approach
towards marketing: A paradigm shift, Historical Perspectives, CRM Definitions, Emergence of CRM practice:, CRM cycle,
Stakeholders in CRM, Significance of CRM, Types of CRM, Success Factors in CRM, CRM Comprehension, CRM
Implementation
UNIT -II Customer Satisfaction: Meaning, Definition, Significance of Customer Satisfaction, Components of Customer
Satisfaction, Customer Satisfaction Models, Rationale of Customer Satisfaction, Measuring Customer Satisfaction, Customer
satisfaction and marketing program evaluation, Customer Satisfaction Practices, Cases of Customer Satisfaction
UNIT -III Service Quality: Concept of Quality, Meaning and Definition of Service Quality, Factors influencing customer
expectation and perception, Types of Service Quality, Service Quality Dimensions, Service Quality Gaps, Measuring Service
Quality, Service Quality measurement Scales Customer Relationship Management: Technology Dimensions - E- CRM in
Business, CRM: A changing Perspective, Features of e-CRM, Advantages of e-CRM, Technologies of e-CRM, Voice Portals,
Web Phones, Virtual Customer Representative, Customer Relationship Portals,
UNIT IV Functional Components of CRM, Database Management: Database Construction, Data Warehousing, architecture, Data
Mining. Characteristics, Data Mining tools and techniques, Meaning, Significance, Advantages, Call Center, Multimedia Contact
Center, Important CRM Softwares. CRM Emerging Perspectives: Employee-Organisation Relationship, Employee- Customer
Linkage, Factors effecting employee’s customer oriented behavior, Essentials of building employee relationship, Employee
customer orientation, Service Failure, Service Recovery Management, Service Recovery Paradox, Customer Life time value,
customer profitability, customer recall management, customer experience management, Rural CRM, , customer relationship
management practices in retail industry, hospitality industry, banking industry, telecom industry, aviation industry
Suggestive reading- . Simon Knox, Adrian Payne, Stan Maklan, Customer Relationship Management Routledge Inc.
Alok Kumar Rai, Customer Relationship Management: Concepts and Cases (Second Edition)-PHI Learning.
Kristin Anderson, Carol Kerr, Customer relationship management, McGraw-Hill Professional.
Federico Rajola, Customer Relationship Management: Organizational & Technological Perspectives, Springer.
H Peeru Mohammed & A Sagadevan, Customer Relationship Management, A Step by Step Approach, Vikas Publishing.
Sheth J N, Parvatiyar A. and Shainesh G-,Customer relationship management: , Emerging Concepts, Tools, & Applications, Tata
McGraw-Hill Education

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SEMESTER III
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 031 STRATEGIC MANAGEMENT - I

IMS 032 BUSINESS LAWS
Papers – Credit (Total No. of elective papers in a semester will be five)
A. (3-5 Papers Supportive to the discipline of study)

MBA (M) 031 SALES AND DISTRIBUTION MANAGEMENT

MBA (M) 032 RETAIL BUSINESS MANAGEMENT
MBA (M) 033 INDUSTRIAL MARKETING
MBA (M) 034 RURAL MARKETING
MBA (M) 035 MARKETING OF SERVICES
MBA (M) 036 ADVERTISING
B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of any
of the IMS-MBA programs

Foundation Paper

LU 031 FOREIGN LANGUAGE ( Non Credit) Compulsory Paper

LU 032 SUMMER INTERNSHIP REPORT – (CREDIT) COMPULSORY
IMS 031 STRATEGIC MANAGEMENT – I
Objective: To acquaint the students with the concept of strategy, its formulation and different strategic alternatives.
Course Outline
Unit I:
Business Policy as a Field of Study: Nature, importance, purpose and objectives of Business Policy.; Strategic Management
Process: Strategists and Their Role in Strategic Management.; Hierarchy of Strategic Internet: Vision, Mission, Business
Definition, Goals and Objectives
Unit II:
Environmental Appraisal: Environmental Scanning, Appraising the Environment; Organizational Appraisal: Organisational
Capability Factors, Considerations in Organisational Appraisal, Methods and Techniques used for Organisational Appraisal,
Structuring Organisational Appraisal.
Unit III:
Company level strategies: Grand, Stability, Expansion, Retrenchment & Combination Strategies & Corporate Restructuring;
Business Level strategy: Business-level, Generic Business & Tactics for Business Strategies.
Unit IV:
Strategic Analysis and Choice: Corporate-level (BCG Matrix & GE 9 cell Matrix) and business-level (Life Cycle Analysis,
Porter’s Five Forces of Industry Analysis). Concept of Strategic Decision Making. Subjective Factors in Strategic Choice and
Process of Strategic Choice. Routes to Competitive advantage
Recommended book(s)
Crafting and executing strategy, by Thompson, Strickland & Gamble, TMH
Strategic Management – An Integrated Approach, by Charles W.L. Hill, Gareth R. Jones – Biztantra
Business Policy, by AzharKazmi

IMS 032 BUSINESS LAW

Objective: To familiarize the student with legal aspects of conducting business.
Course Outline
Unit I
Indian Contract Act, 1872 Contract- Meaning, Essentials, Kinds, Offer and Acceptance, Contractual Capacity, Free Consent,
Consideration, Void Agreements, Quasi Contracts. Modes of discharge of contract and remedies for breach of contract. Contract
of Indemnity and Guarantee. Law of Agency.
Unit II
The Sale of Goods Act, 1930 Meaning of Contract of sale, Difference between Sale and Agreement to Sell. Conditions and
Warranties, Transfer of Property in Goods, Unpaid Seller and his Rights.
Unit III
Indian Partnership Act, 1932. Meaning and test of Partnership, Implied Authority of a partner, Position of a minor in partnership,
Consequences of Non Registration of a partnership, Firm Expansion, Death and Insolvency of a partner, Dissolution of firm
Unit IV
The Negotiable Instruments Act, 1881 Meaning, and characteristics of promissory note, bill of exchange and cheque. Holder and
Holder in due course. Negotiation and assignment. Crossing of cheque, bouncing of cheques. Elements of company law; Meaning
and types of companies, Formation and incorporation Memorandum of Association, Articles of Association, Prospectus.
Recommended book(s)
Elements of Mercantile Law, by N D Kapoor, Sultan Chand
Legal Aspects of Business, by Akhileshwar Pathak, Tata Mc GRAW HILL
Business Law, by M C Kuchhal -Vikas
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MBA (M) 031 SALES AND DISTRIBUTION MANAGEMENT
Objective: To provide in depth understanding for organisation of effective sales force and distribution systems to reach the
target customers.
Course Outline
Unit – I Nature and scope of Sales Management, Selling and Formulating Personal Selling Objectives, Recruiting and Selecting
Sales Personnel, Developing and Conducting Sales Training Programmes, Diversity of selling situation/process, Monitoring and
performance evaluation.
Unit – II
Designing and administering compensation plans, supervision of salesmen, motivating sales personnel, sales meetings and Sales
Contests, Designing Territories and Allocating Sales Efforts
Unit – III
Objectives and Quotas for Sales Personnel, Developing and managing Sales evaluation programme, Sales cost and cost analysis,
An Overview of Marketing Channels, their structure, Functions and Relationships, Channel Intermediaries-Wholesaling and
Retailing
Unit – IV
Logistics of distribution, channel planning, Organizational Patterns in Marketing channels, Managing marketing channels,
Marketing channel policies and legal issues, Information system and Channel Management, Assessing performance of marketing
channels, International Marketing Channels
Recommended Book(S)
Anderson, R. Professional Sales Management, Englewood Cliffs, New Jersey, Prentice Hall Inc.
Buskirk, R. H. and Stanton, W.J. Management of Sales Force, Homewood Illinois,
Richard D. Irwin, Dalrymple, DJ. Sales Management: Concepts and Cases, New Yourk, John Wiley

MBA (M) 032 RETAIL BUSINESS MANAGEMENT

Objective: To equip students with the necessary skills required for handing the various functions connected with retail
operations.
Course Outline
Unit – I
Introduction, Retailing mix-Sales forces, Economic forces, technological force, competitive forces, Structure and Different
formats of Retailing.
Unit –II
Marketing concept in retailing, Consumer purchase behavior, Cultural and social group influence on Consumer Purchase
Behaviour, Retail store location, Traffic flow and analysis, population and its mobility, exteriors and layout, Customer traffic
flows and pattern, Creative display
Unit – III
Merchandize planning, Stock turns, Credit Management, Retail pricing, Return on per sq. ft. of space, Retail promotions, Staying
ahead of competition, Supply Chain Management, Warehousing, Role of IT in SCM
Unit – IV
Franchising Direct Marketing, Exclusive Shops, Destination Stores, Chain Stores, Discount Stores an other current and emerging
formats-Issues and options, Retail Equity, Technology in Retailing
Recommended book(s) :
Diamond Allen, Fashion Retailing, Delmar Pub.
Drake, Mary Francis, J.H.Spoone and H. Greenwald Retail Fashion, Promotion and Advertising,Macmillian, New York
Levy, M. and Barton A. Weitz Retailing Management, Irwin, London
Morgenstein, M. and Harriat Strongin, Modern Retailing, Prentice Hall

MBA (M) 033 INDUSTRIAL MARKETING

Objective: To developing an understanding of issues involved in marketing of industrial products .
Course Outline
Unit – I
The environment of Industrial Marketing, Industrial Marketing Perspective. Dimensions of Organizational Buying, Organizational
Buying Behaviour, Access marketing opportunities, Industrial Marketing Planning.
Unit – II
Managing the Industrial Product Line, Industrial Marketing Channels : Channel Participation, Industrial Marketing Channels :
Design and Management, Industrial Marketing Channels : Logistical Interface, Pricing Strategy.
Unit – III
Advertising and Sales Promotions, Managing the industrial advertising effort, supplementary promotion tools, personal selling,
models for industrial sales force management.
Unit – IV
Industrial Marketing Research. Evaluation of Industrial Marketing Strategy, Norms and Standards, Control and Monitoring of
Industrial Marketing process.
Recommended book(s) :
Alexander Cross and Hill, Industrial Marketing.
Webster, F.E., Industrial Marketing Strategy.

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Hass W., Industrial Marketing Management.
Cox, E., Industrial Marketing Research.
Meyers, Industrial Relations in India.
Reider and Reider, Industrial Marketing.

MBA (M) 034 RURAL MARKETING

Objective: To familiarise the students with the concepts, tools & techniques useful to a manager in the field of rural marketing.
Course Outline
Unit – I
Conceptualization, Nature and Scope of rural marketing, growth of rural markets and opportunities, rural market environment,
Classification of rural markets, characteristics of rural consumers, problems, difficulties and challenges in rural marketing,
marketing research, MIS, Marketing Communication –media accessibility, exposures, buying and planning.
Unit – II
Marketing of agricultural inputs – seeds, fertilizers, pesticides, tractors, diesel pump sets and other agricultural implements/
machinery, marketing of agricultural produces, regulated markets, dairying, marketing of rural industrial products, handicrafts,
crafts/ artisans products, cooperative marketing.
Unit – III
Marketing of FMCGs, Marketing of Consumer durables, managing marketing mix, rural marketing strategies – segmentation,
product strategies, pricing strategies, distribution and logistics strategies, promotion strategies.
Unit – IV
Organization and Development of services marketing of rural services – health, education, tourism, banking, insurance, charities,
finance, social etc., green marketing, micro–finance and micro–enterprises, role of finance in marketing of FMCGs and durables,
services marketing mix.
Recommended book(s) :
Gopalaswamy, T.P. – Rural Marketing, Wheeler.
Sukhpal Singh, Rural Marketing Management,Vikas.
Samiuddin et.al. (Ed.), Rural Marketing, National.
Sanal Kumar, Rural Marketing, Response Books.
Raja Gopal, Rural Marketing, Rawat.
Raja Gopal, Organizing Rural Business, Sage.

MBA (M) 035 MARKETING OF SERVICES

Objective: To provide in- depth understanding of nature, peculiarities and demands on service provider for effective design of
marketing strategies for a service business.
Course Outline
Unit – I Marketing of Services : Nature, scope, conceptual framework and special characteristics of services. Classification of
Services.
Technological development in services marketing, Consumer Involvement in Services Processes.
Unit – II Role of Marketing in Services organizations, Research Application for Services Marketing. Internal marketing concept
in the area of services marketing. Targeting consumers, Creating Value in competitive markets, Positioning a service in market
place Managing relationships and building loyalties.
Unit – III The services marketing mix, Creating the service product and pricing strategies. Consumer education and Service
Promotion. Role of physical evidence. Managing people in services organizations. Developing Service quality and quality
standards, Complaint handling and service recovery
Unit – IV Marketing of financial Services, Marketing of educational and Consultancy Services, Marketing of Hospitality and
Tourism Services, Marketing of Health and Insurance Services.
Recommended book(s) :
Helen Woodruffe, Services Marketing.
Zieeithaml Valarie, Parasuraman A. and Leonard L. Berry, Delivering Quality Services.
Shetty Y.K. and J.E. Ross, Quality and its Management in Services.
Lovelock Christopher H., Service Marketing.
Rathmell John, Marketing in the Service Sector.

MBA (M) 036 ADVERTISING

Objective: To acquaint the students with the understanding of concepts, techniques and their application for effective
advertisement.
Course Outline
Unit I: Evolution of Advertising, Role of Advertising in the Marketing Mix; Types of Advertising; Economic, Social and Ethical
Aspects of Advertising, Structure of the Advertising Industry.
Unit II: Advertising and Consumer Behaviour, Advertising Research – Objectives and Market Positioning, DAGMAR Approach
– Determination of Target Audience, Advertising Plan.
Unit III: Creativity and Advertising, Message Development: Strategies and Methods, Copywriting, Art Direction and Production.
Unit IV: Media Planning, Objectives and Strategies, Types of Media, Budgeting and Evaluation; Advertising Organisation –
Selection, Compensation and Appraisal of an Agency.

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Recommended Book(S)
D.OGILVY, ADVERTISING
Chunawala, Advertising
Sontakki, Advertising
Manvendra Mohan, Advertising
Advertising Age Journal, USA
Kazmi and Batra, Advertising and Sales Management, Excel
Advertising and marketing, A&M
W.F. Arens & Bovee, Contemporary Advertising

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SEMESTER IV
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 041 STRATEGIC MANAGEMENT - II

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE
Elective Papers – Credit
A. 2-4 Papers Supportive to the discipline of study

MBA (M) 041 EVENT MARKETING & MANAGEMENT

MBA (M) 042 INTERNATIONAL MARKETING
MBA (M) 043 SOCIAL MARKETING
MBA (M) 044 BRAND MANAGEMENT
MBA (M) 045 E-MARKETING
MBA (M) 046 CONSUMER PROTECTION

B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of any
of the IMS-MBA programs

Foundation Paper (Credit and Compulsory)

LU 041 RESEARCH PROJECT/BUSINESS PLAN

IMS 041 STRATEGIC MANAGEMENT – II Objective: Tocomprehend strategic management process,

understand interrelationship between formulation and implementation and apply administrative and leadership skills for
successful implementation of strategies.
Course Outline
Unit I:
Nature and Scope of Strategic Management. Concept of Core Competence, Capability and Organisational learning;
Managementof Strategic Change; Process of Strategic planning and Implementation, Activating Strategies, Strategy and Structure.
Unit II:
Behavioral Implementation: An overview of: Leadership, Corporate Culture, Corporate Politics and Use of Power, Personal
Values and Business Ethics.
Functional /Operational Implementation: An overview of: Functional Strategies.
Unit III:
Strategy Evaluation and Control (Mc Kinsey’s 7s Framework).
Tailoring Strategy to Fit Specific Industry and Company Situations:
Strategies for Competing in Emerging Industries; Strategies for competing in Turbulent, High-Velocity Markets; Strategies for
Competing in Maturing Industries; Strategies for Competing in Fragmented Industries; Strategies for Firms in Stagnant or
Declining Industries; Strategies for Sustaining Rapid Company Growth; Strategies for Industry Leaders; Strategies for Runner-up
Firms; Strategies for Weak and Crisis Ridden Businesses.
Unit IV:
Mergers and Acquisitions: Takeover and Defense Tactics, Laws For Mergers And Acquisitions, Regulatory Framework of
Takeovers in India, Cross Border Mergers and Acquisitions.; Strategic Management in an International Firm; Strategy and
Corporate Evolution in Indian Context.
Recommended book(s)
1. Strategic Management by Thompson, Strickland, Gamble and Jain. McGraw Hill 2010, 16th edition.
2. Thomas L. Wheelen& J. David Hunger; Concepts in Strategic Management and Business Policy; Pearson Education
3. Strategic Management by AzharKazmi, Tata McGraw Hill
4. Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE

Objective: To understand the facilitative forces for organisational effectiveness and management of change.
Course Outline
Unit I
Understanding Organizational Effectiveness and Change. Concept and Process of Organizational Effectiveness; Concept and
Process of Organizational development; Design, Development and application OD interventions.
Unit II
Organizational Learning and Learning Organizations: Process of organizational learning; Characteristics of learning
organizations; Creativity and innovations; Organisational Change.
Unit III
Interpersonal Relationships: Individual's Behaviour, Individual's in Group; Perception, motivation, attitudes, values, personality.
Interpersonal Communication: Types of Interpersonal Relationship Inter group behaviour & collaborations; Team building &
team management; Transaction Analysis.

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Unit IV
Organizational Culture and Climate. Organizational Ethos; Dimensions and process of organizational climate; Dimensions and
process of organizational culture; Power and Politics. Corporate Governance; Conflict Dynamics; Conflict and Negotiations;
Stress Management.
Recommended book(s):
Organizational Behaviour, by Stephen P. Robbins
Organizational Effectiveness and Change, by Cummins (South Western Thompson)
Management of Organizational Change, by Hari Gopal
Change Management, by Neelkant Ramanarayan

MBA (M) 041 EVENT MARKETING & MANAGEMENT

Objective: To develop specific skills required for marketing and management of events.
Course Outline
UNIT 1
Definition, Scope of Event Management. Introduction to Conventions, Exhibitions, Meetings --- definition & components. Nature
and demand of Conference market. Growth and development of event industry, Economic and social significance .
UNIT 2
Typology of planned events, Varieties & importance of events , Key steps to successful events Characteristics and complexities of
events Checklist for different events, planning schedule & actions agenda
UNIT 3
Conference program designing, timing, supervision, presentation, Catering and hospitality, Transportation, teleconferencing,
recording & publishing. Sponsorship , sponsors , organizers, customers & guests. Event planning, Key characteristics, Pre-event
responsibilities, legal issues, negotiations
UNIT 4
Events and Tourism, Business tourist, Tourism & Culture, Incentive tours Risk Management, Safety and Global Issues in Event
Management
Recommended Book(S)
Event Management in leisure & tourism, David Watt
Conferences, Tomy Rogers
Event marketing and management, Sanjaya Singh, Vikas Publication

MBA (M) 042 INTERNATIONAL MARKETING

Objective: To promote understanding of challenges and opportunities in the realm of international marketing.
Course Outline
Unit – I
Nature, Scope and Importance of International Marketing, Process of International Marketing, Domestic and International
Marketing, Global Marketing Environment, Cultural/ Political, Legal, Social and Economic Parameters, Planning for International
Marketing and Expansion Strategies.
Unit – II
Recent Trends in World Trade, India’s Position in World Trade, India’s position in World Trade, Foreign Market entry strategies,
market analysis of entry, Indirect exporting, direct exporting, licensing, joint ventures, manufacturing, assembly management
contract, direct investment, turnkey operations and acquisitions. Global segmentation, targeting and positioning, International
marketing and cultural differences.
Unit – III
Export Procedure and Documentation, Export promotion measures in India, Export Financing in India, Export Market Plan,
International Marketing Research, EXIM Policy.
Unit – IV
International Product Decision, Product Development, Adoption and Positioning, International Product Life Cycle, Product
Standardization Vs. Adaptation, Multinational Product Planning. International Pricing Decisions, International Channel Decisions,
International Promotion Decisions.
Recommended book(s) :
Keegan, International Marketing.
Varshney & Bhattacharya, International Marketing.
Vasudevan, International Marketing.

MBA (M) 043 SOCIAL MARKETING

Objective: To provide an understanding of the specific tasks and functions involved in social marketing
Course Outline
Unit I
Relevance of social services in a developing economy, applications of marketing in social services e.g. health and family welfare,
adult literacy programme, environment protection, social forestry, etc.;
Unit II
Socio-economic cultural influences on beneficiary system; organising for marketing social services; beneficiary research and
measurement of their perceptions and attitudes.
Unit III

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Planning and implementation of mass campaigns; beneficiary contact programme, use of print and electronic media in mass
communication.
Unit IV
Diffusion of innovative ideas; geographical extension strategies in mass contact programmes; review and monitoring of marketing
strategies of socially relevant programmes.
Recommended book(s)

MBA (M) 044 BRAND MANAGEMENT

Objective: To provide detailed understanding of the concept of brand and the process of establishing brand equity.
Course Outline
Unit – I Introduction, Brand Hierarchy, Brand Personality, Brand Image, Brand Identity, Brand Positioning
Unit – II Brand equity, brand customer relationships, brand loyalty and Customer Loyalty Managing Brands
Unit – III Brand creation, Brand extensions, Brand-product relationship, Brand Portfolio, Brand Assessment through
Research-Brand Identity, Positioning, Image, Personality Assessment and Change
Unit – IV Brand Architecture, Brand Revitalization, Financial aspects of Brands, Branding in Different Sectors: Customer,
Industrial, Retail and Service Brands
Recommended book(s) :
Aaker, David, A.Managing Brand Equity, New York, Free Press
Cowley, Don, Understanding Brand, London, Kogan Page
Murphy, J.A., Strategic Brand Management, New York, Free Press
Steward, P., Building Brands Directly, London, MacMillian

MBA (M) 045 E-MARKETING

Objective: To develop and apply marketing strategies utilising the powerful tool of internet technology.
Course Outline
UNIT 1
Introduction to e- Marketing: E- business, e- Marketing, e- Marketing challenges & Opportunities, marketing vs. e- Marketing, e
business models.
UNIT 2
Marketing knowledge: the electronic marketing information system, marketing knowledge, source 1: Internal records, Source 2:
Secondary data, Source 3: Primary data, Marketing databases & warehouse, data analysis & distribution.
UNIT 3
E-Marketing strategies: online benefits, online costs, new product strategies for e Marketing, new product trends: value chain
automation, outsourcing, multimedia.
Pricing, price dispersion, factors putting upwards pressure on internet pricing.
UNIT 4
E-Marketing communication: integrated marketing communication, marketing communication strategies; internet advertising,
public relation activities on net, sales promotion on the internet, CRM: CRM process, CRM-SCM integration, CRM Benefits.
Recommended Book(S)
E- Marketing, by Judy Strauss & Raymond Frost, PHI publications.
Marketing.com, by Lyndon Cerejo & Sonal Kotecha.

MBA (M) 046 CONSUMER PROTECTION

Objective: To provide an overview of the scope of consumer protection through the study of relevant Acts.
Course Outline
Unit I
Consumer protection Act 1988: objectives and reasons, definitions, strategies and institutions, consumer problems and their
remedies under the act. The Monopolies, restrictive and unfair trade practices Act and Consumer Movement.
Unit II
Law on Food, drugs, weights and measures and consumer movement The Food Adulteration Act, 1954. The Essetial and
Commodities Act, 1955. The Drugs and Cosmetics Act, 1940
Unit III
The Medicinal and Toilet Preparation (Excise Duties) Act 1955, The Prevention of Illicit Trafic in Narcotic Drugs and
Psychotropic substances Act, 1988 - – salient features of the above mentioned Acts, penal provisions and consumer protection
implicit in the provisions.
Unit IV
The standard weights and measures Act 1976 – salient features of the above mentioned Acts, penal provisions and consumer
protection implicit in the provisions.
Recommended Book(S)

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MBA, RETAIL MANAGEMENT
SEMESTER I
Core Papers (All Papers are Credit and Compulsory)

IMS 011 ESSENTIALS OF MANAGEMENT

IMS012 BUSINESS ENVIRONMENT
IMS 013 FINANCIAL ACCOUNTING
IMS 014 QUANTITATIVE METHODS IN BUSINESS
IMS 015 HUMAN RESOURCE MANAGEMENT
IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS
IMS 017 MARKETING MANAGEMENT
IMS 018 MANAGERIAL ECONOMICS

Foundation Paper (Non-Credit Compulsory paper)

LU 011 COMMUNICATIVE ENGLISH

IMS 011 ESSENTIALS OF MANAGEMENT

Objective: To provide an understanding of the tasks and functions of management and to acquaint the students with the evolution
of management thought.
Course Outline
Unit I
Introduction: Definition, Nature scope and significance of Management, the evolution of Management thought, Approaches of
management, Contributions of Taylor, Fayol and Barnard to Management Science Functions of a Manager Social responsibility of
Managers, Values and Ethics in management.
Unit II
Planning: Definition, Nature, Scope and significance of planning, Objectives, Steps of Planning, Decision making as key step in
planning. The process and techniques of decision making, long- range planning, strategies and policies.
Unit III
Organisation: Definition, Nature, scope and significance, Approaches, Departmentation, Line and staff relationships, Delegation
and Decentralization, Committee system, Determinants of effective organising, Staffing - nature and significance, Selection,
Appraisal and Development of Managers.
Unit IV
Directing & Controlling: Issues in managing human factors, Motivation - nature and Significance, Theories and Techniques,
Leadership and Leadership Styles; Communication - Definition and Significance, Communication Barriers, Building effective
communication system. Definition and Elements Control Techniques, Coordination, Determinants of an Effective Control system,
Managerial Effectiveness.
Recommended book(s)
Donnelly J.H., Gibson, J.L. & Ivancevich, J.M., Fundamentals of Management, Inwin, Inc.
Drucker, P.F. , The Practice of Management, Allied Publishers
Hold, David, H., The Management Principles and Practice, Tata McGraw Hill
Koontz & O'Donnell, Essentials of Management, Tata McGraw Hill
Prasad, L.M., Principles and Practice of Management, Sultan Chand & Sons
Robbins, S.P., and Coulter, M., Management, Pearson Education

IMS012 BUSINESS ENVIRONMENT

Objective: To facilitate the understanding of the various components of the environmental to be considered for decision making.
Course Outline
Unit I
Introduction: The concept of Business Environment, its significance and nature. The interaction matrix of different environmental
factors – Porters model, the process of Environmental Scanning. Types of economies – socialistic pattern, free market economy
and mixed economic structure. Responsibility of business to the society.
Unit II
The Politico-Legal Environment – The relationship between business and government in India. Federal structure in India –
Centre-State financial relations. An introduction to same important business laws like New Competition Law 2000, MSME Act,
FEMA, Important regulations of SEBI affecting Indian business environment.
Unit III
Macro Economic Environment – National income aggregates, Fiscal and monetary policy. Balance of trade and balance of
payment. Exchange market convertibility of rupee. Trade Cycles – meaning, phases and theories – monetary theories, Samuelson
and Hicksian approach. Inflation analysis.
Unit IV
Indian Economic Environment – Features of Indian Economy – primary, secondary and tertiary sectors, demographic profile of
the Indian economy. The philosophy and strategy of planning in India. Industrial policy in India. Second generation economic

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reforms – liberalisation, globalisation and its impact on business environment, Foreign investment in India. Composition and
direction of India’s foreign trade. Problems of Indian business environment.
Recommended book(s)
Cherunilum, Francis, Business Environment, Himalaya Publishing House
Dutta and Sundaram, Indian Economy, S. Chand and Co.
Mamoria, C.B., Social Problems and Social Disorganization in India, Kitab Mahal
Mathew, M.J., Business Environment, RBSA Publishers, Jaipur, 1996.

IMS 013 FINANCIAL ACCOUNTING

Objective: To develop an insight into the nature and uses of Financial Accounting Information and it’s reporting.
Course Outline
Unit I
Nature and functions of financial Accounting, Accounting system, Information perception of different users, Source documents,
classification of accounts, recording, posting of transactions, Ethical issues in accounting, basic accounting concepts and
conventions, GAAP, Accounting standards.
Unit II
Preparation of trial balance for service and merchandise business, capital and revenue expenditures, adjustment entries,
completing the accounting cycle, measuring business income, financial statements of manufacturing and trading businesses.
Unit III
Internal control systems for cash, bank reconciliation, accounting for receivables and inventories, , depreciation accounting,
preparation of financial statements of companies, accounting for share capital, preference share and debentures.
Unit IV
Analysis of accounting information, Financial Statement analysis and application, Statement of Cash Flow, preparation and
interpretation, contents of an Annual Report.
Recommended book(s)
Financial Accounting, A Managerial Perspective, R. Narayanaswamy - Prentice Hall India
Financial Accounting for Management, N. Ramachandran & Ram Kumar Kakani, TMH Publication
Accounting For Managers, Maheswari & Maheswari, Vikas Publishing house (P) Ltd.
Financial Statement Analysis, Wild, Tomson Cengage Learning Ltd.
Advanced Accountancy, R.L. Gupta & M. Radhaswamy, Sultan Chand Publications
Accounting for Managers, Bhattacharya, Vikas Publications
Financial Accounting, Jawaharlal and seema srivastava

QUANTITATIVE METHODS IN BUSINESS

IMS O14
Objective: To acquaint the students with various quantitative techniques helpful in improving their decision making skills.
Course Outline
Unit-I
Arithmetical and Geometrical Progression; Addition, subtraction and multiplication of Matrix, Identity Matrix, Singular and
Non-singular Matrix, Adjoint of a matrix, Inverse of a matrix; Solution of a system of linear equations by using matrices, single
linear application of matrices
Calculas; Basic differentiation(First order and second order)and its application.
Unit-II
Measures of central tendency-Mean, Mode, Median, Geometric mean, Harmonic Mean; Measures of Dispersion-Range, Quartile
Deviation, Standard Deviation, Absolute and Relative Dispersion; Coefficient of variation, Combined standard deviation.
Unit-III
Correlation analysis-types of correlation, Methods of studying correlation-scatter diagram method, Karl Pearson’s coefficient of
correlation, Rank correlation coefficient.
Regression analysis-difference between correlation and regression, Regression lines, Regression equations Y on X and X on Y,
Method of Least Squares. Deviations taken from the actual means of X and Y. Deviations taken from the assumed means,
Regression coefficients and their properties.
Probability; Probability theory, Theorems of Probability and examples.
Unit-IV
Linear Programming-Extreme point theorem: Graphical solution method-maximization problem, minimization problem, Some
special cases in Linear Programming-multiple optimal solutions, an unbounded solution an infeasible solution.
Transportation Problem: Methods of finding an initial solution-North-West Corner Method, Least Cost Method, Vogel’s
Approximation Method.
Recommended book(s)
Business Mathematics,by Sancheti & Kapoor(Unit I)
Statistics,by S P Gupta and M P Gupta(unit II & Unit III)
Operations Research,by JK Sharma(Unit IV)

IMS 015 HUMAN RESOURCE MANAGEMENT

Objective: To familiarize students to various aspects of acquiring and maintaining the workforce for sustained growth of any
organisation.

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Course Outline
Unit I
Nature and scope of Human Resource Management; Human Resource Management in a changing Environment; Strategic Human
Resource Management; Human Resource Planning; Job Analysis and Design.
Unit II
Attracting and Selecting Human Resources; Orientation and Placement; Manpower Training and Development.
Unit III
Performance Appraisal System; Job Evaluation & Employee Remuneration; Employee Benefits and Services.
Unit IV
Industrial Relations & Trade Unions; Dispute Resolution & Grievance Management; Employee Welfare and Participative
Management.
Recommended book(s)
Human Resource Management – Text & Cases, by VSP Rao, Excel Books
Human Resource Management – Text & Cases, by K. Ashwatappa – Tata McGraw Hill
Human Resource Management, by Cynthia Fisher, Shaw – Wiley / Biztantra
Human Resource Management, by Gary Dessler, Person Publications

IMS 016 INDIAN VALUE SYSTEM & BUSINESS ETHICS

Objective: Todevelop an appreciation for ethical conduct of business practice and to value the Indian culture and traditions.
Course Outline
Unit I: Indian Society and Indian Philosophy
Social change in India: Impact of Sanskritisation, Westernisation, Modernisation on Indian Society. Varna and Caste system,
Ashrama, Life Goals: Purushartha and Sanskaras. Astaang Yoga and its relevance to management.
Unit II: Values: Indian scriptures and Indian thinkers
Indian Scriptures: Relevance of the Bhagvad Gita in current management practices. Management learning from the Arthashastra.
Indian Thinkers: Values given by Mahatma Gandhi, Aurobindo Ghosh, Swami Vivekanand.
Unit III: Business Ethics
Theories of Ethics – Natural Law, Utilitarianism, Kantian Virtue. Ethics in Corporate Strategy: Corporate Philanthropy, Strategic
Philanthropy, Corporate Governance. Ethical dilemma at workplace and their resolution.
Unit IV: Application of Business Ethics
Ethics in the world of business (Intellectual property rights like designs, patents, trademarks, copy rights).
Ethics in marketing (consumer rights, advertising, dumping).
Ethics in finance (financial disclosures, insider trading, window dressing).
Ethics in information technology and systems usage (data confidentiality).
Ethics in human resources management (whistle blowing, discrimination), Environmental ethics (Carbon trading).
Recommended Books
Ethics and the Conduct of Business, by Boatright (Pearson Education)

IMS 017 MARKETING MANAGEMENT

Objective: To develop an understanding of the underlying concepts, strategies and the issues involved in the exchange of
products and services and their relevance to marketing tasks.
Course Outline
UNIT I
Definition of marketing, core marketing concepts (needs, wants, demand, offering, brand, customer value, competition);
Marketing concepts (Production, product, selling, marketing, social marketing concepts);
Introduction to the marketing mix ; Concept of Integrated marketing; Market segmentation, targeting and positioning, niche
marketing; marketing planning.
Understanding the Marketing environment and adopting marketing to the changing environment An overview of marketing of
services and rural marketing
UNIT II
Consumer Behaviour- definition, buying motives, consumer motivation, consumer decision making, Organisational buying
behavior;
Marketing Research- need, process, and importance , types of research methods(exploratory, descriptive, cause and effect) and
tools (questionnaires, interview, projective tests, )
UNIT III
PRODUCT:- Definition of product, levels and types of product; Packaging and labeling, Product line management and product
mix, Product differentiation, PLC- stages and corresponding strategies, New Product decision, Theory of diffusion of an
innovation.
PRICE:- Pricing objectives, factors influencing pricing, Pricing strategies
UNIT IV
DISTRIBUTION:- Types of distribution channels; Role of intermediaries, Channel strategy decisions, Physical distribution
management.
PROMOTION: promotion mix, Advertising- 5 M’s, Role and functions of advertising, Sales Promotion: Types of sales promotion
(Trade promotion, consumer promotion), advertising vs. sales promotion, S.P. tools, Personal selling: challenges and
responsibilities, Personal selling skills, Managing Public Relations

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Recommended book(s)
Marketing – Concepts, strategies, by William M Pride, O C Fewell, Biztantra
Marketing Management, by Ramaswamy & Namakumari, Macmillan
Marketing Management, by Arun Kumar & Meenakshi, Vikas
Principles of Marketing, by Philip Kotler, Armstrong, Pearson Education

IMS 018 MANAGERIAL ECONOMICS

Objective: To impart basic knowledge of the concepts and tools of Economic Analysis as relevant for Business Decision-Making.
Course Outline
UNIT – I
Nature and Scope of Managerial Economics: Basic Tools- Opportunity Cost principle, Incremental principle, Equi-Marginal
Principle. Principle of Time perspective, Discounting Principle. Uses of Managerial Economics.
Demand Analysis: Demand Theory, The concepts of Demand, Determinants of Demand. Demand Function and Elasticity of
Demand, Demand Estimation and Demand Forecasting.
UNIT – II
Production Analysis: Concept of Production, Factors, Laws of Production, Economies of Scale, Economies of Scope, Production
functions.
Cost Analysis: Cost Concept, Types of Costs, Cost function and cost curves, Costs in short and long run, LAC and Learning
Curve.
UNIT – III
Market Analysis: Price-output determination in different markets, Perfect, Monopoly, Monopolistic competition, Duopoly and
Oligopoly markets, Elements of Game theory, Price discrimination, Different pricing policies.
UNIT – IV
Profit Analysis: Nature and Management of Profit, Profit Theories, Function of Profits, Profit policies. Basic BEP Analysis –
concepts and its applications in business decisions, margin of safety, theories of firm – Baumol, Williamson and Morris Model.
Recommended book(s)
JV Vaishampayan Managerial Economics
Thomas & Maurice Managerial Economics
A.Koutsoyiannis, Modern Micro Economics
P. Samuelson, Micro Economics
M.Adhikari, Managerial: Economics
Cambell R.Mc Counell, Economics

LU 011 COMMUNICATIVE ENGLISH

Objective: The course is designed to meet the English conversational proficiency needs of individuals..
Course Outline
Unit – I
Practice of conversation covering every day activities, functional grammar – Subject, Verb, Noun, Adjectives, Tenses, Sentences,
Articles, Prepositions.
Unit – II
Vocabulary – extend vocabulary, Phrases, Idioms, Improve reading skills – sounds, stress intonation, rhythm voice quality,
develop listening comprehension, develop soft skills – interpersonal skills, ability to handle diverse roles, Role Play & body
language.
Unit – III
Conference briefing, addressing seminar, group discussion, compeering, reading comprehension e.g. editorials, book reviews,
articles, advertisements and fine prints, letter writing notices, invitations & resumes, report writing and presentation, function as
mentors & be creative in organising programmes.
Unit – IV
Public speaking, presentation, mock interviews, picture reading, e-mailing. Reading - to analyze grammatical error, paragraph
writing letter writing, précis writing, job application, resume (for content appraisal)
Learning Approach – interactive learning process with emphasis on participation, evaluation and feedback.
Recommended Book(S)
Wren and Martin : English Grammar and Composition
John C. Maxwell, Jim Dornan : Becoming a person of Influence
Ken Blanchard : Empowerment Takes More than a Minute
Zig Ziglar : You Can Reach the Top
Hello English : Orient Longman
English is Easy : Orient Longman
Dale Carnegie : How to develop Self- Confidence & Influence People by Public Speaking
Speak English Audiocassettes & student’s books – Orient Longman

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SEMESTER II
Core Papers (All Papers are Credit and Compulsory)

IMS 021 INTERNATIONAL BUSINESS

IMS 022 MANAGEMENT ACCOUNTING
IMS 023 FINANCIAL MANAGEMENT
IMS 024 COMPUTER APPLICATIONS & MIS
IMS 025 PRODUCTION & OPERATIONS MANAGEMENT
IMS 026 RESEARCH METHODOLOGY
Elective Papers – Credit (Two papers Supportive to the discipline of study)

MBA (RM) 021 RETAIL CONSUMER BEHAVIOUR

MBA (RM) 022 INTRODUCTION TO RETAIL
MBA (RM) 023 INTERNET AND SOCIAL MEDIA MARKETING
Foundation Paper (Non-Credit Compulsory paper)

LU 021 FOREIGN LANGUAGE

IMS 021 INTERNATIONAL BUSINESS

Objective
This course will provide the students an opportunity to learn and understand how business is conducted in the international arena.
The syllabus is designed to allow students to gain managerial skills to meet the challenges they will face in the global workplace.
Unit I - An Overview of International Business: Introduction, Definition of International Business, difference between
international and domestic business, Advantages And Disadvantages Of International Business, Approaches to International
Business, Changing Environment of International Business, Globalization of Markets, Trends in Globalization, Effects and
Benefits of Globalization, balance of payment and foreign exchange.
Unit II -International Trade and Investment Theories: Mercantilism; Absolute Cost theory, Comparative Cost theory, Opportunity
Cost theory, factor endowment theory, Complimentary trade theories – stopler – Samuelson theorem, International Product life
Cycles. Investment Theories – Theory of Capital Movements, Market Imperfections theory; Internationalisation Theory; Location
Specific Advantage Theory; Eclectic Theory, Instruments of Trade Policy- Tariffs, Subsidies, Import Quotas, Voluntary Export
Restraints, Administrative Policy, Anti-dumping Policy.
Unit III - Foreign Exchange Determination Systems: Basic Concepts Relating to Foreign Exchange, Various types of Exchange
Rate Regimes – Floating Rate Regimes, Managed Fixed Rate Regime, Purchasing Power Parity Theory, Factors Affecting
Exchange Rates, Brief History of Indian Rupees Exchange Rates. India's Foreign Trade: Recent trends in India's Foreign Trade,
Export Houses, Export Assistance- SEZ, EPZ, APEDA, export procedures and documentation.
Unit IV - International Institution: UNCTAD, Its Basic Principles and Major Achievements, IMF, Role of IMF, IBRD, Features
of IBRD, WTO, Role and Advantages of WTO India’s patent policy and trips. Regional Economic Integration: Introduction,
Levels of Economic Integration, Regional Economic Integration in Europe, Regional Economic Integration in U.S.A: NAFTA,
Andean community, ASEAN, SAARC, Integration for Business.
SUGGESTED READINGS
1) Agarwal Raj - International Trade (Excel, 1st Ed.) 2) Albaum Duerr - International Marketing and Export management
(Pearson, 7th Ed.) 3) Jaiswal Bimal - International Business (Himalaya Publication) 4) Hill C.W. - International Business (TMH,
5th Ed.) 5) Daniels - International Business (Pearson, 1st Ed.) 6) Kumar R and Goel, International Business, (UDH Publications,
edition 2013) 7) Cherunilam F - International Trade and Export Management (Himalaya, 2007)8) Varshney R.L, Bhattacharya B -
International Marketing Management (Sultan Chand & Sons, 9th Ed.)

IMS 022 MANAGEMENT ACCOUNTING

Objective: To equip the students with the knowledge of principles, concepts and techniques which may be used in planning,
decisions making and control.
Course Outline
Unit I
Management accounting: Definition, differences with Financial Accounting, Management process and accounting, The value
chain of business function, introduction to CVP relationships, measurement of cost behaviour.
Unit II
Introduction to manufacturing costs and control of overheads, job costing, process costing, activity based costing.
Unit III
Relevant information and decision making, special order and addition, deletion of product and services, optimal uses of limited
resources, pricing decisions, make or buy decisions, joint cost.
Unit IV
Preparing the Master Budget and Functional Budget, Flexible budgets, Variance analysis, Introduction to Management Control
Systems, Evaluation of Divisional Performance, Transfer Pricing.
Recommended book(s)
Management Accounting, by Atkinson, Pearson / PHI
Management Accounting, by Sudhindra Bhat, Excel Books
Management Accounting, by Sharma, Sashi K Gupta Kalyani
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Cost Accounting, by Charles T Horngren, Pearson/PHI

IMS 023 FINANCIAL MANAGEMENT

Objective: The provide an insight into various finance functions to be performed in order to maximize shareholder wealth.
Course Outline
Unit I
Introduction to financial management: Meaning, Nature, and scope, functions, and , objectives of financial management, time
value of money, organization of finance functions,
Unit II
Long term investment / Capital budgeting decision: Investment evaluation techniques traditional methods and discounted criteria,
risk analysis of investment proposal
Unit III
Finance decision: Sources of funds short term, and long term source of capital, cost of capital computation of cost various sources
of capital weighted average of cost of capital.
Capital structure decision: Meaning and factors affecting capital structure, capital structure theories, leverage operating, financial
and combined leverage EBIT EPS Analysis
Unit IV
Dividend decision: Dividend policies, factors affecting dividend policies, dividend theories
Short- term investment decision: Types of working capital, factors affecting working capital, current assets financing policies,
estimation of working capital requirement Inventory, cash and receivables management:
Recommended book(s)
Financial management, theory and practice, by Prasanna Chandra, TMH.
Financial management and policy, by J.C. Vanhorne, PTH.
Financial management, by M.Y. Khan and P.K. Jain, TMH.
Financial management, by I.M. Pandey, Vikas Publication.

IMS 024 COMPUTER APPLICATIONS AND MIS

Objective: To develop an appreciation of different softwares and hardware systems and their use in effective design and
implementation of MIS.
Course Outline
Unit – I
Computer Systems -An Introduction, Characteristics of computer, Elements of a Computer System, Input, Output and storage
devices. Processing and CPUs, Classification of computer, Concepts of Networking and Data Communication.
Unit II
Types of Software, Computer Languages, Translators, Operating system – Basics, functions and types, Concepts of CUI & GUI,
MS-Windows as GUI Operating System, Parts of Windows, Text processing software-creating, formatting and processing of text.
Spreadsheet Software- Creating and using Spreadsheets. Formulas, Functions and Graphics. Presentation Programmes-Creating,
Formatting and Presenting, Concepts of Database and Database Management System.
Unit III
Definition of Data/Information/Systems, Types of System, System stakeholders, Components of Information System, Evolution of
Information Systems, Classification of Information Systems, Flow charts, Algorithm, Decision tables, Decision tree, DFS and
ERD with examples, Selected Case Studies.
Unit IV
Introduction, Meaning and role of MIS, Definition of MIS, System Development Life Cycle, E–commerce, Introduction to mobile
commerce, electronic payments, EDI, Business Function Information System, Selected Case Studies.
Recommended book(s)
Balaguruswamy, Introduction to Computers
B. Ram, Computer Fundamental
Ron Mansfield, Working in Microsoft Office
Greg Perry, Teach Yourself Office 97
Brein James, O., Computers in Business Management : An Introduction
Bentley Trevoi, Management Information Systems and Data Process

IMS 025 PRODUCTION & OPERATIONS MANAGEMENT

Objective: To familiarize the students with theories and techniques of Production, Operations and Logistics Management.
Course Outline
Unit I
Nature and scope of production management, production analysis and planning, production functions, objective and functions of
production management, responsibilities of the production manager, types of manufacturing processes and plant layout, plant
location, assembly line balancing. Production Planning and Control (PPC).
Unit II
Materials managements – its scope and importance. Purchasing function and procedure, store-keeping, material planning function,
Inventory control, relevant costs, economic lot size, reordering point, Inventory classification techniques.
Unit III

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Productivity – definition and concept, productivity measurement, productivity improvements, Product development and design,
stages of product development, techniques of product development (standardization, simplification and specialization,
automation).
Unit IV
Development of efficient work methods, work measurement – concept & techniques; material flow process chart, manflow
process chart, principles of motion economy, comparison of alternate work methods, maintenance of production facilities, quality
control and inspection, sampling inspection, control charts for attributes and variables charts.
Recommended book(s)
Production and Operations Management, by K. Ashwathappa, K Sridhar Bhat, Himalaya Pub
Production & Operations Management, by Upendra Kachru, Excel Books.
Operations Now, by Byron J Finch, Tata Mc Grawhill
Operations Management, by Gaither & Fraizer, Thomson South Western.
Theory and Problems in Production and Operations Management by S.N. Chary

RESEARCH METHODOLOGY
IMS026
Course Objectives: To familiarize students with research process,teach them basic tools and techniques and inculcate fundamental
expertise to handle research project.
Unit-I
Introduction to Research Methodology
Research-Concept, Characteristics, Objectives and motivation of research,Significance of Research in decision making and
problem solving, Factors required for a scientific/good research,Types of research,Research process overview
Language of Research:Concept,Construct,Definition,variables,Hypothesis,Theory and models,Research Problem: Identifying a
research problem,Sources of identifying research problem,Process of defining a research problem
Unit-II
Research Design and Sampling Design
Research design: Meaning of research design,Types of Research Design,Concept and techniques of Exploratory Research
design,Descriptive Research Design and Experimental Research Design
Sampling design: Census and Sampling Investigation, Characteristics of a good sample, Sampling Design process, Probability and
Non Probability Sampling Techniques,Sample size determination
Unit-III
Data Collection and Preparation
Methods of data collection,developing instrumentsused in data collection,
Measurement and Scaling:Primary scales of measurement ,Scaling Techniques,Editing raw data,Coding of data,Tabulation of
data,Cross Tabulation
Unit-IV
Data Analysis and Presentation of the Results: Univariate,Bi-variate and Multivariate analysis of data,Testing of Hypothesis:
Process of testing hypothesis,one tail test and two tail tests,z-test,t-test,F-test and chi square test, Report
Writing:Objective,types,Format of a report,essentials of a good report.
Prescribed Texts:
Business Research Methods, William G.Zikmund, Thomson Publication
Business Research Methods, Cooper and Schindlier, TMH Publication
Marketing Research: An Applied Orientation Naresh K. Malhotra, PHI
Marketing Research-Text and cases, Nargundkar
Research Methods, William and M.k.Trochim
Research Methodology, R.Panneerselvam
Business Research Methodology, Srivastava and Rego
Complete Business Statistics, Amir D Aczel
Statistics for Management, Levin & Rubin

MBA (RM) 021 RETAIL CONSUMER BEHAVIOUR

Objective To understand consumer psychology and ways of communicating effectively with various target groups in order to
fulfil value added exchange of goods and services.
Course Outline
Unit I
Study of Consumer. Meaning of Consumer, concept of consumer behaviour Consumer’s Need and Motives, Consumer as a
Perceiver and Learner, Influence of Personality and Attitude on Buying Behaviour; Determinants of Consumer Behaviour,
Cultural, Social and Economic Factor Affecting consumer behaviour; Consumer attitude formation and change. Environmental
Influences on consumer behaviour.
Unit II
Individual Factors & Group Influences. Factors Affecting Purchase decision; Fundamental Group of sensation; Perception,
emotion, motivation, Cognition. Group Influence; Role, Status, Norms; Family Influences; Life-Cycle Effects, Family Decision
marking.
Unit III

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Models of Consumer Behaviour . Models of individual and Industrial Buying Behaviour. Consumer Behaviour and market
segmentation consumer psychology, consumer motivation, research and techniques.
Unit IV Communication with Consumer. Two-step flow of Communication theory, Adoption, diffusion of innovation, cognitive
Dissonance. Socio-economic and Cultural Aspects of Indian Consumer Market.
Recommended book(s)
Kanuk & Shiffman, Consumer Behaviour.
Peter & Olson, Consumer Behaviour and Marketing Strategy.
Peter and Donnelly, A Preface of Marketing Management.
Wilkie, William, Consumer Behaviour.

MBA (RM) 022 INTRODUCTION TO RETAIL

Objective : To equip students with skills required for handing the different functions and operations in retail business.
Course Outline
Unit – I
Introduction to the retailing system, retailing mix, definition, structure, global retail scenario and future of retail business.
Unit – II
Retail Market strategy, retail formats, types of retailers, multi-channel retailing.
Unit – III
Managing the store, layout and design, retail location, site selection.
Unit – IV
Traffic flow and analysis, Planning Merchandise Assortment, Buying merchandise, Pricing.
Recommended book(s)
Diamond Allen, Fashion Retailing, Delmar Pub.
Drake, Mary Francis, J.H.Spoone and H. Greenwald Retail Fashion, Promotion and Advertising, Macmillian
Levy, M. and Barton A. Weitz Retailing Management, Irwin, London
Morgenstein, M. and Harriat Strongin, Modern Retailing, Prentice Hall

MBA (RM) 023 INTERNET AND SOCIAL MEDIA MARKETING

Objective: The course aims to impart the in-depth knowledge of internet marketing and social media world and helps to identify
the ways to maximize the benefits using them thereof.
Unit 1 Introduction to Internet Marketing a. concepts of online Marketing (7Ps, STP) ; Strategy and Planning for Internet
Marketing; The Website : Analysis of websites.&. Search Engine Optimization; Online Advertising: Display Advertising; . Pay-
Per-Click Marketing; Email Marketing; Blogging, Podcasting, RSS; Social and Business Networking. Product Opinion Sites
Unit 2. Purchase Behavior of Consumers in internet Marketing Format - Online Customer Expectations - Online B2C Buying
Process - Online B2B Buying Behavior; Forums; Affiliate Marketing and Syndication on the Internet, Internet Enabled Retailing-
customizing the offering, Internet Pricing Influences - Price and Customer Value - Online Pricing Strategies and Tactics – Time-
based Online Pricing - Personalized Pricing - Bundle Pricing.
Unit 3. Traditional Offline Businesses in the Online World , Website Designing - Website Content - Forms of Search Engines –
Working of Search Engines - Revenue Models in Search Engine Positioning – SEO - Display Advertising - Trends. The
technology behind Internet Marketing, complexities/ snares in running the online business.
Unit 4. Integrating Online Communication into IMC Process - Online Advertising – Email Marketing - Viral Marketing - Affiliate
Marketing - Participatory Communication Networks - Social Media Communities - Consumer Engagement - Co-Created Content
Management-Interactive Digital Networks Global Internet Marketing. Localization and Customization, Measuring Internet
Marketing Effectiveness: Metrics and Website Analytics Trust in Internet Marketing. Ethical and Legal Issues. Exposure to
contemporary software’s used in this field
Suggested reading-.
Smith P R Chaffey Dave, E-Marketing Excellence: The Heart of E-Business
Butterworth Heinemann, USA 2. Strauss Judy, E-Marketing, Prentice Hall, India

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SEMESTER III
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 031 STRATEGIC MANAGEMENT - I

IMS 032 BUSINESS LAWS
Elective Papers – Credit (Total No. of elective papers in a semester will be five)
A. (3-5 Papers Supportive to the discipline of study)

MBA (RM) 031 BRAND MANAGEMENT

MBA (RM) 032 LEGAL ISSUES IN RETAIL
MBA (RM) 033 INVENTORY MANAGEMENT
MBA (RM) 034 SUPPLY CHAIN AND VENDOR MANAGEMENT
MBA (RM) 035 ADVERTISING AND SALES PROMOTION
MBA (RM) 036 E-RETAILING
MBA (RM) 037 TREND FORECAST & RETAIL BUSINESS
B. Expanded range of study up to two papers of any stream of specialization available in the same semester of any of
the IMS-MBA programs

Foundation Paper

LU 031 FOREIGN LANGUAGE ( Non Credit) Compulsory Paper

LU 032 SUMMER INTERNSHIP REPORT – (CREDIT) COMPULSORY
IMS 031 STRATEGIC MANAGEMENT – I
Objective: To acquaint the students with the concept of strategy, its formulation and different strategic alternatives.
Course Outline
Unit I:
Business Policy as a Field of Study: Nature, importance, purpose and objectives of Business Policy.; Strategic Management
Process: Strategists and Their Role in Strategic Management.; Hierarchy of Strategic Internet: Vision, Mission, Business
Definition, Goals and Objectives
Unit II:
Environmental Appraisal: Environmental Scanning, Appraising the Environment; Organizational Appraisal: Organisational
Capability Factors, Considerations in Organisational Appraisal, Methods and Techniques used for Organisational Appraisal,
Structuring Organisational Appraisal.
Unit III:
Company level strategies: Grand, Stability, Expansion, Retrenchment & Combination Strategies & Corporate Restructuring;
Business Level strategy: Business-level, Generic Business & Tactics for Business Strategies.
Unit IV:
Strategic Analysis and Choice: Corporate-level (BCG Matrix & GE 9 cell Matrix) and business-level (Life Cycle Analysis,
Porter’s Five Forces of Industry Analysis). Concept of Strategic Decision Making. Subjective Factors in Strategic Choice and
Process of Strategic Choice. Routes to Competitive advantage
Recommended book(s)
Crafting and executing strategy, by Thompson, Strickland & Gamble, TMH
Strategic Management – An Integrated Approach, by Charles W.L. Hill, Gareth R. Jones – Biztantra
Business Policy, by AzharKazmi
IMS 032 BUSINESS LAW
Objective: To familiarize the student with legal aspects of conducting business.
Course Outline
Unit I
Indian Contract Act, 1872 Contract- Meaning, Essentials, Kinds, Offer and Acceptance, Contractual Capacity, Free Consent,
Consideration, Void Agreements, Quasi Contracts. Modes of discharge of contract and remedies for breach of contract. Contract
of Indemnity and Guarantee. Law of Agency.
Unit II
The Sale of Goods Act, 1930 Meaning of Contract of sale, Difference between Sale and Agreement to Sell. Conditions and
Warranties, Transfer of Property in Goods, Unpaid Seller and his Rights.
Unit III
Indian Partnership Act, 1932. Meaning and test of Partnership, Implied Authority of a partner, Position of a minor in partnership,
Consequences of Non Registration of a partnership, Firm Expansion, Death and Insolvency of a partner, Dissolution of firm
Unit IV
The Negotiable Instruments Act, 1881 Meaning, and characteristics of promissory note, bill of exchange and cheque. Holder and
Holder in due course. Negotiation and assignment. Crossing of cheque, bouncing of cheques. Elements of company law; Meaning
and types of companies, Formation and incorporation Memorandum of Association, Articles of Association, Prospectus.
Recommended book(s)
Elements of Mercantile Law, by N D Kapoor, Sultan Chand
Legal Aspects of Business, by Akhileshwar Pathak, Tata Mc GRAW HILL
Business Law, by M C Kuchhal -Vikas
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MBA (RM) 031 BRAND MANAGEMENT
Objective: To provide detailed understanding of the concept of brand and the process of establishing brand equity.
Course Outline
Unit – I Introduction, Brand Hierarchy, Brand Personality, Brand Image, Brand Identity, Brand Positioning
Unit – II
Brand equity, brand customer relationships, brand loyalty and Customer Loyalty Managing Brands
Unit – III
Brand creation, Brand extensions, Brand-product relationship, Brand Portfolio, Brand Assessment through Research-Brand
Identity, Positioning, Image, Personality Assessment and Change
Unit – IV
Brand Architecture, Brand Revitalization, Financial aspects of Brands, Branding in Different Sectors: Customer, Industrial, Retail
and Service Brands
Recommended book(s) :
Aaker, David, A. Managing Brand Equity, New York, Free Press
Cowley, Don, Understanding Brand, London, Kogan Page
Murphy, J.A., Strategic Brand Management, New York, Free Press
Steward, P., Building Brands Directly, London, MacMillian

MBA (RM) 032 LEGAL ISSUES IN RETAIL

Objective: To develop an understanding of legal issues involved in retail business.
Course Outline
Unit – I
Central Excise Laws
The Legislative background of the Central Excise including constitutional provisions; nature of excise duty; central excise duty -
chargeability - scope and basis of the levy - meaning of goods, manufacture and manufacturer; classification and valuation of
goods; duty payment and exemption provisions; provisions and procedure dealing with registration and clearance of goods; an
overview of set off of duty scheme.
Unit –II
Customs Laws
Historical perspective and legislative background of the levy; appointment of Customs Officers, ports, warehouses etc., nature of
and restrictions on imports and exports; levy, exemption and collection of customs duties - an overview of law and procedure;
clearance of goods from the port, including baggage, goods imported or exported by post; stores and goods in transit; duty
drawback provisions.
Unit – III
Central Sales Tax Laws
Evolution and scope of levy of Central Sales tax; Inter-State sale, sale outside a State and sale in the course of import and export -
basic principles; registration of dealers and determination of taxable turnover.
Unit –IV
Procedural Laws:- CPC & Cr PC, Laws relating to salaries and wages:- Minimum wages Act, Payment of Wages Act, Payment of
Bonus Act, Gratuity Act, PF Act etc, Labour welfare and social security legis lations:- Industrial Dispute Act, Factories Act,
Contract Labour Act, ESI Act, Workmen compensation Act, Maternity Benefits Act etc.
Recommended Book(S)
Banerjee, A.K., Indian Mercantile Law
Venkateshan, A Hanbook of Mercantile Law
Maheswari and Maheswari, Commercial Law
Labour Laws, V.G. Goswami

MBA (RM) 033 INVENTORY MANAGEMENT

Objective: To inculcate scientific thought process and to understand the process of inventory management for effective planning
and management of inventory.
Course Outline
Unit – I
Nature and scope of inventory management, goals and functions of inventory management, significance, recent trends, future of
IM, interface of IM with other functional areas of management.
Unit – II:
Inventory management cycle; areas inventory management; factors encouraging large lot sizes and small lot sizes; cost pattern;
Inventory replenishment systems; Economic ordering quantity; Assumptions of Wilson’s EOQ formula; Modification of EOQs;
Quantity discounts
Unit – III:
Inventory control under risk and uncertainty; Inventory classification techniques; Multi-criteria approach to inventory
classification; Integrated approach to materials management.
Unit – IV:
Applications of techniques of forecasting including use of computers in inventory management; Case study on inventory
management in some organizations; Development of efficient work methods; Work measurement techniques; Work sampling;

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Financial analysis of operating plans, Quality assurance; Acceptance sampling; Statistical process control; Total Quality
Management; ISO – 9000.
Recommended Book(S)
Operations Management Theory and Practice, B.Mahadevan, Pearson Education
Operations Management, William J. Stevenson
Operations Management, Richard B Chase11theditionTMH,

MBA (RM) 034 SUPPLY CHAIN AND VENDOR MANAGEMENT

Objective: To familiarize students with the procedures and methods used in managing supply chain and the techniques used in
vendor management.
Course Outline
Unit – I:
Understanding the supply chain: Supply of chain-introduction, Decision phases in supply chain, Process view of a supply chain,
supply chain drivers and obstacles
Unit – II:
Designing in supply chain network: Role of distribution in supply chain, factors influencing distribution in network design, design
options for a distribution network, role of network design in supply chain, selection of vendors, relationship with vendor, factors
affecting network design decisions, role of supply inventory in supply chain, measuring product availability supply chain,
measuring cycle availability, evaluating cycle service level and fill rate and safety inventory.
Unit – III:
Planning and transporting: Role of transportation in supply chain, factors affecting transportation decisions, modes of
transportation.
Unit – IV:
Technology in supply chain: Role of information technology in the supply chain, supply chain information technology network,
future of information technology in supply chain, role of e-business in supply chain, E-business framework, E-business in
practice.
Recommended Book(S)
1. Chopra & Meindl Supply Chain Management – Strategy, Planning and Operation, Pearson/PHI
2. Coyle, Bardi, Longley The management of Business Logistics – A supply Chain Perspective, Thomson
3. Janat Shah, Supply Chain Management Pearson Publication

MBA (RM) 035 ADVERTISING AND SALES PROMOTION

Objective: To acquaint the students with the process of advertising & sales promotion and their imperatives for marketing.
Course Outline
Unit – I
Evolution of Advertising, role of advertising in market mix; types of Advertising; Economic, Social & Ethical Aspects of
Advertising, Structure of the advertising industry, Advertising research – objectives and market positioning, DAGMAR approach
– determination of target audience, advertising plan.
Unit – II
Creativity and Advertising; Message development: Strategies and Methods, Copywriting, Art Direction and Production. Media
Planning, Objectives and strategies, Types of Media, Budgeting and Evaluation; Advertising organization – Selection,
Compensation and Appraisal of an Agency.
Unit – III
Sales Promotion and Marketing Mix, Nature and types of Sales Promotion, Consumer Behaviour and Sales Promotion, Deal
Prone Consumer, Economic Theories of Promotion, Sales Promotion’s Impact of Sales, Evaluation of Sales Promotion
Experiments.
Unit – IV
Manufacturer Promotion Planning Process, Retailer Promotion Planning Process, Choice and Purchase Timing Models, Strategic
Issues in Designing Promotional Strategies, Substantive Findings and Issues on Coupons Trade Dealings and Retail Promotions.
Recommended Book(S)
Foundations of Advertising, Chynawalla & Sethia, HPH
Advertising management Rajeev Batra, John G Myers & Aaker – PHI
Advertising Basics, Vilanilam, Varghese, Response Books
Advertising, Sangeeta Sharma & Raghuvir Singh, PHI

MBA (RM) 036 E-RETAILING

Objective: To acquaint the students with the environmental, institutional, decisional and procedural aspect of retailing through the
internt.
Course Outline
Unit – I:
Introduction to E-Retailing: Definition, features and types, Forces fueling E-Retailing, E-Commerce Business Models – B2C, M-
Commerce, Privacy and Right to Information.
Unit – II:
Intellectual Property Rights. E-Retailing infrastructure, Building of E-Commerce website.
Unit – III:

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E-Commerce Payment systems: credit cards, e-cash, e-cheques, stored value systems, accumulating balance systems, electronic
billing.
Unit – IV:
E-Commerce marketing, online branding, online market research, E-commerce marketing communication: online advertising,
online promotions, costs and benefits of online communications.
Recommended Book(S)

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 [IMS (LU) MBA RM_Revised Syllabus_w.e.f. July 2015]
SEMESTER IV
Core Papers (Two Papers, Both are Credit and Compulsory)

IMS 041 STRATEGIC MANAGEMENT - II

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE
Elective Papers – Credit
A. 2-4 Papers Supportive to the discipline of study

MBA (RM) 041 STORE DESIGN & VISUAL MERCHANDISING

MBA (RM) 042 RETAIL VERTICALS
MBA (RM) 043 SAFETY & SECURITY MANAGEMENT IN RETAIL
MBA (RM) 044 TOTAL QUALITY MANAGEMENT
MBA (RM) 045 CONSUMER PROTECTION
MBA (RM) 046 CUSTOMER RELATIONSHIP MANAGEMENT
MBA (RM) 047 BUYING & MERCHANDISING
B. For Expanded range of study up to two papers of any stream of specialization available in the same semester of any
of the IMS-MBA programs

Foundation Paper (Credit and Compulsory)

LU 041 RESEARCH PROJECT/BUSINESS PLAN

IMS 041 STRATEGIC MANAGEMENT – II

Objective: Tocomprehend strategic management process, understand interrelationship between formulation and implementation
and apply administrative and leadership skills for successful implementation of strategies.
Course Outline
Unit I:
Nature and Scope of Strategic Management. Concept of Core Competence, Capability and Organisational learning;
Managementof Strategic Change; Process of Strategic planning and Implementation, Activating Strategies, Strategy and Structure.
Unit II:
Behavioral Implementation: An overview of: Leadership, Corporate Culture, Corporate Politics and Use of Power, Personal
Values and Business Ethics.
Functional /Operational Implementation: An overview of: Functional Strategies.
Unit III:
Strategy Evaluation and Control (Mc Kinsey’s 7s Framework).
Tailoring Strategy to Fit Specific Industry and Company Situations:
Strategies for Competing in Emerging Industries; Strategies for competing in Turbulent, High-Velocity Markets; Strategies for
Competing in Maturing Industries; Strategies for Competing in Fragmented Industries; Strategies for Firms in Stagnant or
Declining Industries; Strategies for Sustaining Rapid Company Growth; Strategies for Industry Leaders; Strategies for Runner-up
Firms; Strategies for Weak and Crisis Ridden Businesses.
Unit IV:
Mergers and Acquisitions: Takeover and Defense Tactics, Laws For Mergers And Acquisitions, Regulatory Framework of
Takeovers in India, Cross Border Mergers and Acquisitions.; Strategic Management in an International Firm; Strategy and
Corporate Evolution in Indian Context.
Recommended book(s)
1. Strategic Management by Thompson, Strickland, Gamble and Jain. McGraw Hill 2010, 16th edition.
2. Thomas L. Wheelen& J. David Hunger; Concepts in Strategic Management and Business Policy; Pearson Education
3. Strategic Management by AzharKazmi, Tata McGraw Hill
4. Mergers and Acquisitions by Jay M Desai, Nisarg A Joshi; Biztantra

IMS 042 ORGANIZATIONAL EFFECTIVENESS & CHANGE

Objective: To understand the facilitative forces for organisational effectiveness and management of change.
Course Outline
Unit I
Understanding Organizational Effectiveness and Change. Concept and Process of Organizational Effectiveness; Concept and
Process of Organizational development; Design, Development and application OD interventions.
Unit II
Organizational Learning and Learning Organizations: Process of organizational learning; Characteristics of learning
organizations; Creativity and innovations; Organisational Change.
Unit III
Interpersonal Relationships: Individual's Behaviour, Individual's in Group; Perception, motivation, attitudes, values, personality.
Interpersonal Communication: Types of Interpersonal Relationship Inter group behaviour & collaborations; Team building &
team management; Transaction Analysis.

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Unit IV
Organizational Culture and Climate. Organizational Ethos; Dimensions and process of organizational climate; Dimensions and
process of organizational culture; Power and Politics. Corporate Governance; Conflict Dynamics; Conflict and Negotiations;
Stress Management.
Recommended book(s):
Organizational Behaviour, by Stephen P. Robbins
Organizational Effectiveness and Change, by Cummins (South Western Thompson)
Management of Organizational Change, by Hari Gopal
Change Management, by Neelkant Ramanarayan

MBA (RM) 041 STORE DESIGN & VISUAL MECHANDISING

Objective: To develop in-depth understanding for effective utilisation of store design and visual merchandising techniques.
Course Outline
Unit – I:
Elements and Principles of store design and display, rules, techniques and theories of visual merchandising, visual thinking and
creativity, demonstrate creativity through hands on lab experiences.
Unit – II:
Interior and Exterior displays, different types of presentations, importance of theatre in presentations, stimulating consumers
through five senses, use of colour to emphasise product characteristics, different types of lighting and the importance of their
effects, recognise basic safety rules and practices, signing and price tickets.
Units – III:
Merchandise facilitators (fixtures, props, graphics and signs etc) and material, current developments in visual materials, fixtures,
retail space management, floor plan blueprints.
Unit – IV:
Applied visual merchandising: class project: brainstorming on how to get started, determination of specific store concept and
image, identification of store concept, design and atmospherics elements, and defining strategies required to strengthen retail
brand or store image.
Recommended Book(S)
Retailing Management by Swapna Pradhan, TMH
Integrated Retail Management by James R. Ogden & Denise T. Ogden, Biztantra
Retail Management, Levy & Weitz-TMH

MBA (RM) 042 RETAIL VERTICALS

Objective: To acquaint the students with the vital aspect of retail verticals and their importance in retailing.
Course Outline
Unit – I
Concept of Retail Verticals, understanding apparel and jewellery retail verticals in detail.
Unit – II
Lifestyle products including watches, books and music
Unit – III
Retail in food and grocery
Unit – IV
Retail in consumer durables
Recommended Book(S)
Retail Management by Rosemary Varley, Mohammed Rafiq- Palgrave Macmillan
Retail Management by Chetan Bajaj-Oxford Publication.
Retail Management by Uniyal & Sinha-Oxford Publications.

MBA (RM) 043 SAFETY AND SECURITY MANAGEMENT IN RETAIL

Objective: To build foundation in the area of safety and security management in retail
Course Outline
UNIT – I
Introduction: Retailing and Security. Planning for Retail Security – objectives and problems; security planning; guidelines for
planning; risk analysis, standards. Legal aspects of retail security.
UNIT – II
Problems and Countermeasures: Job applicant screening and employee training; Protection at Point-of-sale – management
information systems, cash registers, preventing losses at POS, bad checks, credit card fraud, counterfeiting, refund fraud,
additional POS vulnerabilities.
Internal Losses and Countermeasures: Shrinkage, employee theft in retailing, employee theft countermeasures. Shoplifting and
Countermeasures: losses from shoplifting, characteristics of shoplifters, protection against shoplifting.
UNIT – III
Investigation of Internal Losses and Shoplifting: Investigative skills, investigation of suspected internal losses, investigation of
suspected shoplifting; Store Design and Physical Security: Store location and design, physical security and physical security
methods; Burglary and Robbery Countermeasures.
UNIT – IV

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Risk Management: definition, scope, risk management strategies, job duties of risk manager, insurance for retailers; Occupational
Safety and Health Administration (OSHA); Fire protection; Disasters; Comprehensive risk management.
Special Topics: Shopping Malls; Gangs; Substance abuse - drug free workplace; technology and future
Recommended Book(S)
Retail Security & Shrinkage Protection by Philip P. Purpura, Published by Butterworth-Heinemann

MBA (RM) 044 TOTAL QUALITY MANAGEMENT

Objective: To give students an overview of quality management and its application for enhancing competitive advantage.
Course Outline
Unit I:
Introduction to Quality Concepts: Definition of Quality, its scope and determinant factors. Types of quality, Different
philosophies, Quality and ISO-9000, Developing quality policy, Taguchi methods, Quality function deployment, Taguchi
methods, Quality function deployment, Failure, Mode and Effect Analysis, Statistical Methods of Quality Control.
Unit II:
Total Quality Management: Elements of TQM, TQM tools and practices, Transfer to TQM, TQM and beyond, Typical
successful stories of select Indian enterprises.
Unit III:
Productivity Basics and Productivity Measurement: Definition, concern, significance of Productivity, Rationale of
productivity measurement, perspectives of productivity, Productivity measurement models, Performance Objectives Productivity
(POP) Model, Productivity measurement in manufacturing & service sectors.
Unit IV:
Productivity Management and Implementation Strategies: Productivity improvement techniques and strategies, Effective
capital and human resource management, Waste reduction and energy conservation programmes, Productivity and economic
growth.
Recommended Book(S)
Saurabh S. Doleha, ISO quoto – A manual for TQM
Manson Bestrant, Quality Control – Prentice Hall of India
Juran & Gryna, Quality Planning & Analysis, Tata McGraw Hill
Edited by Lt. Gen. (Retd.) J.S. Ahluwalia, Total Quality Management, Tata McGraw Hill

MBA (RM) 045 CONSUMER PROTECTION

Objective: To provide an overview of the scope of consumer protection through the study of relevant Acts.
Course Outline
Unit I
Consumer protection Act 1988: objectives and reasons, definitions, strategies and institutions, consumer problems and their
remedies under the act. The Monopolies, restrictive and unfair trade practices Act and Consumer Movement.
Unit II
Law on Food, drugs, weights and measures and consumer movement The Food Adulteration Act, 1954. The Essential and
Commodities Act, 1955. The Drugs and Cosmetics Act, 1940
Unit III
The Medicinal and Toilet Preparation (Excise Duties) Act 1955, The Prevention of Illicit Traffic in Narcotic Drugs and
Psychotropic substances Act, 1988 - – salient features of the above mentioned Acts, penal provisions and consumer protection
implicit in the provisions.
Unit IV
The standard weights and measures Act 1976 – salient features of the above mentioned Acts, penal provisions and consumer
protection implicit in the provisions.
Recommended Book(S)

MBA (RM) 046 CUSTOMER RELATIONSHIP MANAGEMENT

Objective: To provide customer centric approach for managing different business operations.
Course Outline
Unit I:
CRM – Concept and Introduction Definition, Concept of customer acquisition, satisfaction and retention, Unethical approaches to
maintain customer relationship.
Unit II:

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CRM Strategy, Relationship intensity, Components of CRM customer Life Cycle Management.
Unit – III
Customer Life Time Value, CRM Process, CRM as A tool for managing Complaints and Adjustments.
Need for CRM in retailing, CRM vs e-CRM.
Unit – IV
CRM implementation, integration of CRM with ERP system, Data Warehousing and knowledge management system. CRM
Facets.
Recommended Book(S)
Customer Relationship Management, Peeru Ahamed & Sagadevan, Vikas Publishing
CRM, Alok Kumar, Chhabi Sinha, Biztantra

16