BUSINESS ENGLISH CERTIFICATE

Preliminary

Listening 0351/03

SAMPLE TEST 1

Time Approximately 40 minutes (including 10 minutes’ transfer time)

INSTRUCTIONS TO CANDIDATES
Do not open this question paper until you are told to do so.
Write your name, centre number and candidate number on your answer sheet if they are
not already there.
Listen to the instructions for each part of the paper carefully.
Answer all the questions.
While you are listening, write your answers on the question paper.
You will have 10 minutes at the end of the test to copy your answers onto the separate answer
sheet. Use a pencil.
At the end of the test, hand in both this question paper and your answer sheet.

INFORMATION FOR CANDIDATES

There are four parts to the test.
Each question carries one mark.
You will hear each piece twice.
For each part of the test there will be time for you to look through the questions and time for
you to check your answers.

* 500/2428/0

© UCLES 2015 Cambridge English Entry Level Certificate in ESOL International (Business English) (Entry 3)
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PART ONE 2 What kind of packaging do they decide to use?
Questions 1 – 8

• For questions 1 – 8 you will hear eight short recordings.

• For each question, mark one letter (A, B or C) for the correct answer.

Example:
LISTENING SAMPLE PAPER

When were the machine parts sent?

A B C

Monday 31 Tuesday 1 Thursday 3

3 Where is Mike going to take the visitors first?

A B C

Customer Relations Production Warehouse

The answer is A.

A B C

• You will hear the eight recordings twice.

4 Who is Anne going to write to?

1 Which chart is correct?

A the clients

Sales Sales Sales B the supplier

C the staff
4000 4000 4000

3000 3000 3000

5 What’s the new time for the meeting?
2000 2000 2000

1000 1000 1000

Month 1 2 3 Month 1 2 3 Month 1 2 3

A B C

A B C

Turn Over ‹
3 4
 6 Which product has been the most successful? PART TWO
Questions 9 – 15

• Look at the notes below.

• Some information is missing.

• You will hear a manager telephoning Human Resources about vacancies in his department.

• For each question 9 – 15, fill in the missing information in the numbered space using a word,
numbers or letters.
A B C
• You will hear the conversation twice.

7 What is the purpose of the meeting?

A to look at applications
B to write a job advertisement Customer Services Vacancies
C to prepare for interviews

8 Which chart shows the company’s market share this year? NUMBER OF VACANCIES: (9) .......................................................................................... telephone operators

SALARY: (10) Max. £ ................................................................................................................

TOTAL HOLIDAY (PER ANNUM): (11) ........................................................................................................................... days

A B C
JOB REFERENCE: (12) .........................................................................................................................................

JOB START DATE: (13) ......................................................................................................................... 2002

LINE MANAGER: (14) Ms Sue ....................................................................................................................

TEL NUMBER (FOR ENQUIRIES): (15) .........................................................................................................................................

Turn Over ‹
5 6

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PART THREE PART FOUR
Questions 16 – 22 Questions 23 – 30

• Look at the notes about a publisher’s plans for promotion this autumn. • You will hear a conversation between a senior manager, called Sue, and her assistant, called

• Some information is missing. David.

• You will hear part of a talk by the company’s Marketing Director. • For each question 23 – 30, mark one letter (A, B or C) for the correct answer.

• For each question 16 – 22, fill in the missing information in the numbered space using one or • You will hear the conversation twice.

two words.

• You will hear the talk twice.

23 Sue is particularly pleased about the company

A receiving an award.
B increasing its share price.
Autumn promotion plans C getting a new client.

24 What is the main cause of the company’s rising costs?

Main titles: pocket dictionary and (16) ....................................................................................................

A import taxes
Advertising space booked in (17) ............................................................................... magazine B publicity
C premises
New colour for display stands: (18) ....................................................................................................

25 Which expenses do they want to reduce?

Free gifts include (19) ......................................................................... and keyrings
A entertainment
Alison has made a deal with (20) .................................................................................................... B stationery
C telephone

For mailing to booksellers in September: (21) ....................................................................................................

26 More training is required because the company has
Venue for dictionary launch party: (22) ....................................................................................................
A bought new computer software.
B recruited new members of staff.
C increased its range of customers.

27 How will the company organise the training?

A send staff to a college

B use current staff members
C employ external trainers

Turn Over ‹
7 8
 28 When the next brochure is printed, it will

A have an improved design.

B include a new product.
C contain extra information.

29 What problem are they experiencing with Johnson’s?

A the quality of goods

B the high prices
C the speed of deliveries

30 What will they do about the problem with Johnson’s?

A send them a letter

B check every order
C contact other suppliers

You now have 10 minutes to transfer your answers to your Answer Sheet.

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Part 3
16
P R E L I M I N A RY 1 16 0

Candidate Name Centre No.

If not already printed, write name
in CAPITALS and complete the 17
Candidate No. grid (in pencil).

Candidate’s Signature Candidate No. 1 17 0

0 0 0 0
1 1 1 1
Examination Title Examination
2 2 2 2
Details 18
3 3 3 3
Centre
4 4 4 4
1 18 0
5 5 5 5
Supervisor: 6 6 6 6
If the candidate is ABSENT or has WITHDRAWN shade here 7 7 7 7
8 8 8 8 19
9 9 9 9
1 19 0
BEC Preliminary Listening Answer Sheet
20
Instructions
Use a PENCIL (B or HB). 1 20 0
Rub out any answer you wish to change with an eraser.
For Parts 1 and 4: 21
Mark one box for each answer.
For example:
0 A B C 1 21 0
If you think C is the right answer to the question, mark your answer sheet like this:
For Parts 2 and 3:
Write your answer clearly in CAPITAL LETTERS. Write one letter in each box. 22
If the answer has more than one word, leave one box empty between words.
1 22 0
For example:

Part 4
Part 1 Part 2 A B C
23
A B C 1 9 0
1 9 A B C
24
A B C 1 10 0
2 10 A B C
25
A B C 1 11 0
3 11 A B C
26
A B C 1 12 0
4 12 A B C
27
A B C 1 13 0
5 13 A B C
28
A B C 1 14 0
6 14 A B C
29
A B C 1 15 0
7 15 A B C
30
8 A B C
Turn over for Parts 3 and 4

BEC P - L DP456/356