Which one is not a basic component of the

Self test – Results Chapter 1 writing process?

You answered 2 out of 10 questions correctly, for The correct answer was: d. Delivering the
a score of 20%. document.
1. Incorrect. You answered: a. Achieves job 3. Correct. You answered: c. Length and number
goals.. of words.
Which of the following is not an attribute of In the final revision, you should check all of the
technical writing? following except:
The correct answer was: b. Teachers work The correct answer was: c. Length and number
diligently to understand your intended of words.
meaning.. 4. Correct. You answered: a. True.
2. Incorrect. You answered: b. be quick, even if True or False: Drafting is a highly
you're vague.. individualized activity.
Three imperatives to good writing underlie this The correct answer was: a. True.
textbook: know your audience, know your 5. Incorrect. You answered: b. Each document
objective, and has a targeted audience..
The correct answer was: a. be simple, direct, Which of the following is not a true statement?
and concise.. The correct answer was: c. Writing reflects the
3. Incorrect. You answered: c. conciseness.. writer's mood..
Which writing skill ranks highest in order of 6. Incorrect. You answered: a. why you are
importance among surveyed workers? writing..
The correct answer was: d. clarity.. Which of the following is not true? To begin
4. Incorrect. You answered: c. 10-page Web writing, you consider:
site.. The correct answer was: b. who told you to
Which of the following are final products of write..
technical writing as a problem-solving process? 7. Incorrect. You answered: a. dress code.
The correct answer was: d. All of the above.. What term refers to the general values and
5. Incorrect. You answered: b. 5%.. attitudes of an organization?
According to the survey cited in Chapter 1, The correct answer was: c. corporate culture.
college-educated employees spend about what 8. Incorrect. You answered: b. Mechanics.
percentage of their time writing? Editing is a critical writing requirement that
The correct answer was: a. 20%.. involves reviewing for errors in all but which
6. Incorrect. You answered: a. True. one of the following areas?
True or False: The ability to write is something The correct answer was: a. Who will receive
you're born with, not something you learn. the document.
The correct answer was: b. False. 9. Incorrect. You answered: b. a mind-set..
7. Correct. You answered: a. True. Culture is
True or False: Some companies and The correct answer was: d. All of the above..
laboratories produce little else other than 10. Incorrect. You answered: b. What is the
research reports. purpose of the document you will write?.
The correct answer was: a. True. When analyzing your writing situation, which of
8. Correct. You answered: a. True. the following should you consider?
True or False: You should always define The correct answer was: d. All of the above..
technical terms for your audience. 11. Incorrect. You answered: a. True.
The correct answer was: a. True. True or False: When brainstorming, you should
9. Incorrect. You answered: b. objective.. be careful to organize your ideas and not
When writing to your professional colleagues, consider those that are impractical.
your diction will be The correct answer was: b. False.
The correct answer was: c. Both A and B..
10. Incorrect. You answered: a. Answers readers' Self test – Results Chapter 3
questions as they arise in their minds.. You answered 3 out of 10 questions correctly, for
Which of the following is not a quality of good a score of 30%.
design? 1. Correct. You answered: a. True.
The correct answer was: c. Includes True or False: Planning is the most important
complicated tables and graphs.. part of the writing process.
The correct answer was: a. True.
Self test – Results Chapter 2 2. Incorrect. You answered: b. False.
You answered 3 out of 11 questions correctly, for True or False: There is no potential for
a score of 27.273%. unknown readers with technical documents.
1. Correct. You answered: a. True. The correct answer was: a. True.
True or False: Editing is the final component of 3. Correct. You answered: c. know about each
the writing process. reader's family status..
The correct answer was: a. True. Which of the following statements is not true?
2. Incorrect. You answered: b. Choosing To be able to select content, level of language,
content, arranging content. and the amount of explanation needed in a
business content, a writer must:
 The correct answer was: c. know about each In choosing the appropriate writing style for a
reader's family status.. particular reader, all but which one of the
4. Incorrect. You answered: c. How does it following applies?
affect me?. The correct answer was: b. You must be an
Which of the following will your reader likely expert about your subject.
ask about your writing? 4. Correct. You answered: d. b and c.
The correct answer was: e. All of the above.. Determining your purpose means defining...
5. Incorrect. You answered: c. What your The correct answer was: d. b and c.
readers need. 5. Incorrect. You answered: a. True.
Which one of the following is not useful when True or False: At work, your readers will read
considering the relationship between readers, your whole document, from start to finish.
the purpose, and the context? The correct answer was: b. False.
The correct answer was: a. Your years of 6. Incorrect. You answered: b. False.
experience as a writer. True or false. To help keep sentences clear,
6. Incorrect. You answered: b. Your relationship easy to understand, the writer should keep
with the readers. nouns and verbs close together.
As you strive to establish and maintain The correct answer was: a. True.
goodwill with your readers, all but which one of 7. Incorrect. You answered: b. One that uses
the following should you consider? professional jargon.
The correct answer was: d. Your hobbies and Choose the correct answer. What style is most
interests in relationship to this situation. effective for all technical writing?
7. Incorrect. You answered: c. You want to keep The correct answer was: a. Simple and direct.
the goodwill of those with whom you 8. Incorrect. You answered: b. Avoid excessive
communicate.. use of is/are verb forms..
Which of the following are true statements To write direct, easy to understand sentences,
about technical writing? technical writers should do all but which one of
The correct answer was: d. All of the above.. the following?
8. Incorrect. You answered: b. False. The correct answer was: d. Use complex
True or False: People only read what is useful terminology..
to them, so you should try to relate your 9. Incorrect. You answered: b. False.
message to the readers' jobs. True or false. Even in complex, highly technical
The correct answer was: a. True. reports, readers value conciseness.
9. Incorrect. You answered: c. Your readers' The correct answer was: a. True.
cultural backgrounds. 10. Incorrect. You answered: b. False.
Which of the following is not important when True or False: Sometimes a secondary, rather
analyzing your readers? than a primary, reader will act on what you
The correct answer was: b. Your readers' write.
favorite types of cuisine. The correct answer was: a. True.
10. Correct. You answered: c. Provide 11. Incorrect. You answered: b. to persuade.
entertainment. Which of the following is not a purpose for
Your purpose in writing at work may be all writing a document?
except which one of the following: The correct answer was: d. all of the above are
The correct answer was: c. Provide reasons for writing.
entertainment.
Self test – Results Chapter 5
Self test – Results Chapter You answered 2 out of 10 questions correctly, for
4 a score of 20%.
1. Incorrect. You answered: b. False.
You answered 2 out of 11 questions correctly, for True or False: Trademark is a display of words
a score of 18.182%. or symbols communicated in text, illustrations,
1. Incorrect. You answered: a. Many or sounds that identify and distinguish the
professional societies have 'style sheets,' which goods and services of a manufacturer or
provide standards for all reports and articles supplier such as the name or logo of a
published in that discipline.. company.
Which statement is not true concerning The correct answer was: a. True.
technical writing within organizations? 2. Correct. You answered: b. False.
The correct answer was: c. There is only one True or False: At work, ethical decisions are
correct format for technical forms and reports.. always easy to reach.
2. Incorrect. You answered: a. A topic sentence The correct answer was: b. False.
to introduce the paragraph. 3. Incorrect. You answered: b. that everyone
Which one is not an attribute of a well follows the same writing style and format..
constructed paragraph? Choose the correct sentence: Your organization
The correct answer was: d. Lots of lists. will have a code of conduct or ethics to ensure:
3. Correct. You answered: b. You must be an The correct answer was: a. that there are
expert about your subject. guidelines specifying expectations regarding
appropriate behavior..
 4. Incorrect. You answered: a. True. Which one is not an attribute of a collectivist
True or False: Copyright laws do not apply to society?
the Internet or Web pages. The correct answer was: b. People's business
The correct answer was: b. False. and personal lives never merge.
5. Incorrect. You answered: a. Honest. 7. Incorrect. You answered: b. Graphs.
Which one is not a character trait of one who In companies that dislike uncertainty, precisely
practices good ethics? written documents, forms, tables, graphs,
The correct answer was: b. Manipulative. procedures, policies, and style sheets are
6. Incorrect. You answered: a. Plagiarizing. valued because they create uniformity
Various methods of unethical writing include all The correct answer was: a. Creative format.
but which of the following: 8. Incorrect. You answered: b. What do you
The correct answer was: c. Promoting peace. know about the reader(s)?.
7. Incorrect. You answered: a. What are my To write effectively for an international
principles?. audience, technical writers should ask
To help establish a professional code of themselves all but which one of the following
conduct for yourself, you might ask yourself questions?
which of the following questions? The correct answer was: d. When will you write
The correct answer was: e. All of the above.. your message?.
8. Incorrect. You answered: a. Ourselves. 9. Incorrect. You answered: c. How business
Most professionals have obligations to which of cards are used..
the following? If you find that you will be communicating with
The correct answer was: d. All of the above. people from other cultures in a business
9. Incorrect. You answered: a. Rules of a context which of the following should you
religion. research for each country?
Choose the correct answer. What are ethics? The correct answer was: b. How to be concise..
The correct answer was: b. Standards that 10. Incorrect. You answered: b. False.
govern an organization. True or False: Some cultures value
10. Correct. You answered: a. True. relationships over productivity.
True or False: A trade secret is a design, The correct answer was: a. True.
formula, list, method, pattern, or process that
offers a competitive advantage over parties
Self test – Results Chapter 7
who don't have the same information, such as You answered 4 out of 10 questions correctly, for
a special recipe. a score of 40%.
The correct answer was: a. True. 1. Correct. You answered: d. None of the above..
The first thing you should do when completing
Self test – Results Chapter 6 research is to:
You answered 3 out of 10 questions correctly, for The correct answer was: d. None of the
a score of 30%. above..
1. Correct. You answered: b. False. 2. Incorrect. You answered: a. True.
True or False: In all business situations, it is True or False: When you first join an online
wrong not to treat women equally. discussion, you should ask your question(s)
The correct answer was: b. False. immediately so that you can get answers as
2. Incorrect. You answered: b. The accepted quickly as possible.
American style. The correct answer was: b. False.
Choose the correct answer. What writing style 3. Correct. You answered: a. True.
is most effective for international culture? True or False: Equally successful interviews
The correct answer was: a. The style is to be can be conducted in person, over the phone,
determined by the culture of the reader.. and via e-mail.
3. Correct. You answered: b. Some culture are The correct answer was: a. True.
too different to be able to communicate 4. Incorrect. You answered: a. True.
effectively.. True or False: The research process is linear,
Which statement is not true concerning writing and you only have to go through each step
for an international audience? once.
The correct answer was: b. Some culture are The correct answer was: b. False.
too different to be able to communicate 5. Incorrect. You answered: b. go to the next
effectively.. question..
4. Correct. You answered: b. False. If you don't understand an interviewee's
True or false. In low power distance cultures, answer, the best thing to do is to:
one is never openly aggressive The correct answer was: c. look for the answer
The correct answer was: b. False. in other sources..
5. Incorrect. You answered: b. False. 6. Correct. You answered: a. True.
True or false. In high-power distance cultures, True or False: Some Web search engines are
age is valued. paid to give priority to sites within their
The correct answer was: a. True. listings.
6. Incorrect. You answered: c. Extensive time is The correct answer was: a. True.
spent building business relationships..
 7. Incorrect. You answered: a. Choose search Which of the following concepts is not
engines carefully.. important to maintain when designing
Which of the following is not a valid guideline headings?
to follow when using sources from the World The correct answer was: c. There should be a
Wide Web: repetitive keyword..
The correct answer was: b. Choose radically 8. Incorrect. You answered: b. Use the message
opposing views.. line to specify the purpose of the message..
8. Incorrect. You answered: b. Web site. As you strive to send effective e-mail, which
Which of the following methods does the text one of the following guidelines do you want to
recommend as a good place to start research avoid?
on a topic that is new to you? The correct answer was: a. There is no need to
The correct answer was: e. All of the above are be brief..
great places to start.. 9. Correct. You answered: a. True.
9. Correct. You answered: b. sites about Scottish True or False: There is no potential for
fisheries that breed anything but salmon. unknown readers with technical documents.
A Web site search configured as +Scotland The correct answer was: a. True.
+fisheries -salmon should yield you what 10. Incorrect. You answered: b. It is on a topic of
narrowed sources? great importance..
The correct answer was: b. sites about Scottish Your usability test should include all of the
fisheries that breed anything but salmon. following cases except which one?
10. Incorrect. You answered: b. being able to The correct answer was: a. It will influence
evaluate answers effectively.. your promotion..
When completing credible research, the bottom
line to remember is the goals of
Self test – Results Chapter 9
communication include: You answered 4 out of 10 questions correctly, for
The correct answer was: d. All of the above.. a score of 40%.
1. Incorrect. You answered: a. Definition of
Self test – Results Chapter 8 terms..
You answered 2 out of 10 questions correctly, for Technical writing explains, describes, and
a score of 20%. defines by using which different methods?
1. Incorrect. You answered: c. Use questions, The correct answer was: d. All of the above..
verb phrases, and sentences instead of nouns 2. Incorrect. You answered: c. your readers'
alone.. information needs..
Which of the following is not important when How you design your report will not depend
designing headings? on:
The correct answer was: b. Use fancy, elegant The correct answer was: b. the season..
type.. 3. Incorrect. You answered: c. How you will
2. Incorrect. You answered: b. False. decide 'what goes where.'.
True or False: Besides writing, one must plan Choose the answer that is inconsistent with the
organization and design of documents. others. In developing a report, first know the
The correct answer was: a. True. topic. Then think about how to organize the
3. Incorrect. You answered: c. Make your site information:
accessible to visitors with disabilities.. The correct answer was: d. What your chances
When designing your Web site, remember to are of achieving the goals of the report..
The correct answer was: d. Use lots of blue, 4. Correct. You answered: a. True.
green, and brown.. True or False: Two basic formats of report
4. Incorrect. You answered: c. Use special design are 'Topical arrangement-logical and
typefaces sparingly.. inclusive,' 'Chronological arrangement-presents
Which of the following should be considered information sequentially.'
when choosing a readable type? The correct answer was: a. True.
The correct answer was: d. All of the above.. 5. Correct. You answered: c. plan your report
5. Incorrect. You answered: c. design the pages around your needs..
of the site.. Which of the following choices is not a good
Which of the following statements is not true? example? Use various approaches to develop
When designing Web sites, the writer must: reports. For example,
The correct answer was: b. pay upkeep for the The correct answer was: c. plan your report
site.. around your needs..
6. Correct. You answered: c. Use concise 6. Incorrect. You answered: b. False.
footnotes.. True or False: Managing the text means that
Which one of the following is not useful when your report will be designed specifically to fit
helping readers locate information? the mission statement of your company.
The correct answer was: c. Use concise The correct answer was: a. True.
footnotes.. 7. Incorrect. You answered: b. False.
7. Incorrect. You answered: b. Match size to True or False: Persuasive arrangement implies
importance.. that you anticipate the perspective of readers
 before you begin developing your content so Parts of the discussion include which of the
you can overcome their objections logically. following?
The correct answer was: a. True. The correct answer was: d. All of the above.
8. Incorrect. You answered: d. Specific reader 8. Incorrect. You answered: c. Statement of
needs. subject.
Which of the following should not be Which one is not an included in the transmittal
considered when planning content letter?
development? The correct answer was: b. Executive
The correct answer was: a. Favorite styles that Summary.
work well. 9. Incorrect. You answered: b. Introduction,
9. Correct. You answered: b. False. main part, and conclusion.
True or False: In the chronological What are the three kinds of elements included
arrangement, the order in which you present in a technical report?
your ideas should be logical and inclusive: the The correct answer was: a. Prefatory,
report should supply the information readers summaries and abstracts, and the discussion.
need in logical order. 10. Incorrect. You answered: a. readers may
The correct answer was: b. False. scroll through Table of Contents.
10. Correct. You answered: b. False. Which answer is best? Online reports
True or False: There is only one correct way to The correct answer was: b. are often thrown
develop and design a report. together quickly.
The correct answer was: b. False.

Self test – Results Chapter 10

You answered 1 out of 10 questions correctly, for
a score of 10%.
1. Incorrect. You answered: a. Many
professional societies have 'style sheets,' which
provide standards for all reports and articles
published in that discipline..
Which statement is not true concerning
technical writing within organizations?
The correct answer was: c. There is only one
correct format for technical forms and reports..
2. Incorrect. You answered: c. explanation of
content areas.
Descriptive abstracts include all but which one
of the following?
The correct answer was: d. conclusions and
recommendations.
3. Incorrect. You answered: c. It is the source,
the foundation, and documentation for every
statement written in the abstract and
summary..
Which one is not a true statement about the
discussion section of a report?
The correct answer was: b. It is the easiest
part to prepare..
4. Incorrect. You answered: c. pecific title and
subtitle of the report, date of submission, type
of report..
A title page should include:
The correct answer was: d. All of the above..
5. Correct. You answered: b. Explains other
reports published by the authors..
The table of contents provides all but which
one of the following?
The correct answer was: b. Explains other
reports published by the authors..
6. Incorrect. You answered: b. acronyms.
A glossary should include all but which one of
the following?
The correct answer was: c. company team
names.
7. Incorrect. You answered: c. background and
history of the topic.