PM Interview Questions & Answer
PM Interview Questions & Answer
We have gathered the eighteen project manager interview questions that you will
be asked, most probably, during your job interview. Is that it? No, we also provided
guidance on how you should answer these project manager interview questions.
For instance, if you are a 5+ years of professional looking for a project manager
position, you should not start from your primary school when answering this
project manager interview question. Briefly, describe your place of birth, where
you grew up and your university education. These should not be more than two or
three sentences. Then, you should highlight the critical points in your background
that is relevant with the position you applied for.
For instance, let’s consider that a software analyst working in a software vendor
has applied to a project manager position. He has not any project management
experience. However, he wants to get this project manager position and the
employer invited him to the project manager interview.
Sample answer for this project manager interview question can be as below.
I was born in 1991 in New Jersey. I grew up in New Jersey and went to high
school there. I have completed my university education in Georgia Institute
of Technology in the field of computer science. After I graduated from
university in 2013, I applied for the software analyst position of Accenture
in Plano, Texas. After a couple of interviews, I got the job and since 2013, I
am working at Accenture as Software Analyst. I have worked in eight
projects until now and the biggest one was shopping cart customization
project of Walmart website. Project took eight months to complete. There
were four software analysts and I worked as the lead analyst and
supervised the other three analysts. There were 11 software developers
and 6 test engineers. In total, project team had over 20 members. Last year,
I got a promotion from the employer and my title has changed as Lead
Analyst. This is my background in brief.
This will not take more than two minutes if you speak it in a project manager
interview session. As highlighted, the project manager candidate gives the critical
points in his background that can qualify him for the project manager position he
applied to. He highlights that he worked as the lead analyst in a project. This
shows that he has people management skills, which is crucial for a project
manager position. He also adds that, he got promotion, which shows that his
current employer appreciates and treasures him.
The most challenging project I was involved was Golden Gate Bridge
Construction Program. I was managing the project of construction of the
towers that will carry the bridge. There were three architects, six civil
engineers and 47 construction workers in my team. In total, I managed 56
project team members during this project. The most challenging part of the
project was meeting the deadlines. Because, several other projects were
dependent on my project. Any delay in my project was causing delays on the
rest of the project. For instance, a one-day delay in my project was causing
200 hundred construction workers to wait for our work to be completed.
And the cost of one-day delay was around $80,000. This was causing a big
pressure in executive management of the company and therefore it was a
big challenge for me as well.
First highlighted part in this answer shows the size of the project team that this
project manager managed. Second highlighted part stresses the challenge of the
project financially. Provide numbers, budgets and statistics if you have any. These
will make your answers stronger.
(https://masterofproject.com/p/project-manager-interview-simulation?
utm_soure=blog&utm_medium=blog&utm_campaign=pminterviewpage)
If you are applying for a project manager position that requires budget
management, this project manager interview question will be an elective one.
Assuming that you have budget management experience, you can answer this
interview question as below:
First highlighted part of this answer shows that the candidate has a good level of
budget management experience. Second highlighted part makes the answer even
stronger. He adds that he was also responsible for convincing executive
management for additional funding when needed.
Actually, we did all post deployment tests and everything was green. Next
morning, I woke up with the phone call of my customer. He was so angry and
complaining that 87 subscribers reported that they could not originate a call
from their phone. I tried to calm down the customer on the phone and told
him that we, as whole project team, will be arriving on site in one hour to
investigate the problem and fix it.
Right after my customer phone call, I called the software developers and
test engineers to come back at office to investigate this issue.
All reported incidents were from Louisville, Kentucky. We thought that this
is a local problem affecting only a part of the subscribers. We contacted
with three of the subscribers who reported this problem and asked them to
re-initiate a call. In the meantime, our software and test engineers collected
logs of the failing calls. After analysis, they found that a customized routing
for Louisville city was not updated by customer during deployments. After
defining the routing, problem was resolved. It was a long six hours of my life.
Customer was on my neck and asking the situation each minute while we
were trying to fix the issue.
If you look at the answer, first part reflects that the candidate did his
responsibility by post deployment tests to avoid any failures. Second part
highlights the emergency of this issue. Third and the last part highlights how he
handled the failure.
Following can be a good sample answer for this project manager interview
question.
After I completed the initial project planning, I take a baseline. I use this
baseline to compare the progress of the project and actual values against
the baseline. Each week or in every two weeks, I forecast the duration and
cost of remaining project activities with my team to determine whether the
negotiated deadline and budget will be met. I use Microsoft Excel to keep
track of issue log. I assign an open issue to a project resource or any
external resource in project issue log. I set a deadline for the issue and I
follow the issue until it is resolved. I use Microsoft Project for creating
project plan. However, I have used Jira software tracking tool as well.
When I am using Microsoft Project, I compare the actual values of the tasks
with the baseline values. This helps me to see whether a task is on track,
behind schedule or ahead of schedule. When I am using Jira, I create my own
dashboards for late tasks or open tasks. I report these tasks to the assignees
each week or more frequently if they are urgent.
This answer shows the technical knowledge of project manager candidate.
Because, he uses “baseline” and “issue log” terms. Answer also provides solid
samples on how to monitor and control a project like taking baseline and
comparing actual values against baseline.
(http://masterofproject.com/courses/category/FREE%20Courses)
Following can be a good sample answer for this project manager interview
question.
We were working on an online learning portal project of an oil company.
Deadline of the project was Feb 15, 2016. Although we completed our
development tasks and internal tasks on time, customer could not complete
their acceptance test on time.
Then, I organized a meeting with the project team. I told the team that they
did all they have to do. I added in the meeting that, we, as project team, met
our deadlines and objectives. However, customer could not complete their
acceptance tests on time. Therefore, we will be postponing the project
launch for one month. This made some of the project team members upset
because we were working hard to complete the project on time but the
project was postponed because of a customer-sourced delay.
This answer shows that the project manager approaches to the failure
communication in a systematic way. First, he reports to his manager. If his
manager would not accept the situation or propose alternative ways with the
project team and customer, he could have changed the approach to the team and
customer respectively.
After getting the approval of the manager, he speaks with the team first and then
communicates to the customer respectively.
(https://masterofproject.com/p/project-manager-interview-simulation?
utm_soure=blog&utm_medium=blog&utm_campaign=pminterviewpage)
This project manager interview question is critical to get insights about the
people management skills of the candidate.
This answer shows that, project manager candidate does not do only regular
celebration activities like milestone and birthday celebrations. He can also speak
or contact to the functional managers of the project team members to appreciate
project resources for promotion or better annual performance evaluation.
If you have a project management experience in a vendor, most probably, you will
have outsource and supplier management experience as well.
Let us first define what outsource and supplier is. Outsource personnel is hired or
acquired by a company only for a limited time or for a specific project. For
instance, assume that you are installing a database for a utility service provider in
scope of your project. You need a database administrator for this work. However,
your company does not have a full time database administrator. You have to hire
or outsource the database administrator for a limited time to work for your
project.
Suppliers are material, equipment, tools etc. providers of your project. In your
project, if you need database servers, and if these servers will be provided by a 3rd
party company, this company is supplier of your project.
I was working for a billing system project for a telecom operator. One of the
products we had to install was Ericsson’s SDP product. Our company was
not having a SDP product expert. Therefore, we had to outsource two SDP
product experts for three months to work in our project. I managed the
communication with Ericsson to outsource these two consultants and
planned their start and end dates in the project. Moreover, we had to install
24 servers of the SDP product in three different locations across UK. To do
this, we have negotiated with a server installation company, Servus. I was
in the process of negotiation with this supplier. I managed the SDP
consultants and Servus, server installation company, throughout the
project.
Answer clearly shows the outsource and supplier management of the project
manager interview participant.
(http://masterofproject.com/courses/category/FREE%20Courses)
This question might be followed by additional questions asking about how the
experience was and whether you have any strange story about your international
project team management experience.
Following can be a good answer for this project manager interview question.
I have managed a team of 15 project team members from five different
nations. We were working in a natural gas implementation project in Brazil.
There were natural gas engineers, environmental engineers and civil
engineers in the project team. Five members were from Brazil, three
members were from UK, three members were from Spain, two members
were from India and two members were from Qatar. It was a great
experience to learn from different cultures when working with them.
It was the first time for me to work with project resources coming from a
Muslim country, Qatar. While most of the project team members were
having Monday syndrome, engineers from Qatar were performing better
than other project team members on Mondays! After some time, I asked
these engineers why they are more willing to work on Mondays. I learnt
that, their official weekends are on Friday and Saturday. Therefore, Sunday
is their first weekday. Therefore, they were performing better on Mondays
in our project since it is 2nd day of their workweek. It was a strange
experience for me to see people better motivated on Mondays.
Project manager candidate answers the question with numbers through a real
project he managed. Besides, he gives a strange experience he faced with his
international project team management experience.
Developer was a skilled and motivated resource. I had to speak with him but
not demotivate him. I called him for a coffee in a break. First, I appreciated
his efforts in the project. Then, I explained him what the gold plating is.
After that, I have expressed him that, we have a project scope to finish
first and we have to deliver what is required first. I told him that, If we
deliver a website project with missing web pages, this will be unacceptable.
However, if we deliver a homepage with a loading time less than three
seconds, this will be accepted. Therefore, we need to deliver what is
required first before diving into optimizations. He understood me very well
and when he was performing his other activities; he did only the scope of his
task and then asked to get a new task.
This answer shows the knowledge of project manager candidate about gold
plating term. He also gives an example of gold plating in the project, and how he
handled gold plating in the project.
Question #11: You managed the project work as
per requirements. However, customer is not
happy with the result and does not accept the
product. How would you convince the
customer?
This is a very common and tough to deal situation in project management.
Although you delivered the project scope as you agreed with the customer in the
beginning of the project, customer may not accept the product at the end of the
project.
In case you receive this kind of question, you have to demonstrate the agreed
scope and how your end product fits with the agreed scope. Note that, final stop
of a disagreement like this is courts. However, never mention this during your
project manager interview. Because, you have to fix conflicts with communication
and companies do not wish to go courts in these cases since it will take years to
reach a conclusion.
1-Homepage
2-Login/Signup Page
3-Category Page
4-Product Page
5-Profile Page
We have delivered this agreed project scope at the end of the project. After
customer acceptance tests, they agreed that the features of these pages
meet their initial requirements. However, the customer was telling that,
their competitor has a referral program that boosts sales. They need to
have same program feature as well.
I organized a meeting with the project sponsor and customer testing team
as well. I asked my manager to join the meeting as well. During that meeting,
I have gone through the agreed project scope and showed how our
deliverables meet the initial scope. Then, I explained that customer referral
program was not mentioned anywhere in the requirements list, agreed
project scope and in contract as well.
Project sponsor told that this is a critical requirement and they have to get it
before launching the website. At this point, I told that we can deliver this as
a change request in one month. Customer did not want to pay any
additional cost for the project. After some discussions, my manager
proposed a revised cost for this additional feature. Customer accepted the
proposal and we fixed this conflict. After delivering the customer referral
program feature one month later, customer was happy with the final
product.
This project manager interview question assesses your people management skills.
This question will show how you motivate your underperforming resources.
This project manager interview question assesses your conflict resolution and
communication management skills.
When answering this project manager interview question, try to remember your
positive attitudes and what your colleagues say about your work behavior.
Project manager candidate answers the three words that describe him best first.
Then, he gives examples and justifications for each word.
There can be hundreds of other applicants that you have to surpass to get a
project manager job. Your background, skills, and resume should be impressive
and matching the requirements of the job description. This is obvious. However,
you have to be unique when providing answer to this question. Interviewer must
say, “Wow, he knows what we exactly look for”.
For the best answer to this project manager interview question, you can search
about the recent news of the company before the interview. A recent financial
report, investment, research and development project news that the company is
launching can be good information to place in your answer for this question.
When I saw that Apple is looking for a project manager, I was very excited.
Because, Apple is my dream company that I would love to work for. I went
through the position details and saw that you are looking for a 5+ years of
IT project management experience with a special focus on screen touch
sensors. I have over seven years of project management experience in
software development projects. I worked for Elo for three years and
managed their last inductive led screen development project. I’ve heard
from the recent news that, Apple is planning to remove “home” button from
IPhone and move the features of the “home” button to the screen. My
software project management experience in a screen company will be
very much beneficial for the projects in Apple. I will learn a lot from Apple
culture as well.
Project manager candidate highlights how he saw the position vacancy and why
he applied. Then, he clarifies why he matches to the position requirements. He
also adds that while he will be providing benefits to the company, he will learn a
lot from Apple as well.
I have over nine years of experience. Last four years is project management
experience. I want to proceed my career as a project manager for the
following three years. Then, I would like to evaluate the further level of
management position opportunities, such as program manager or project
manager opportunities, that will be arising in the company.
Briefly, tell what you earn and compensation package, when this question is asked
in your project manager interview.
(http://masterofproject.com/courses/category/FREE%20Courses)
Considering your current salary and compensation package, you should tell your
expectations. You should not say a salary and compensation expectation that is
too much above your current package.
Conclussion
We have tried to gather all questions that you will be asked (most probably) in
your project manager interview session. We have also provided sample answers
to each interview question. Note that, these are our recommendations and
depending on the industry and the position you applied for, answers for these
project manager interview questions can vary.
Before going to your interview, go through your resume and prepare your own
good examples from your project management experience for these questions.
In this program, you send us your resume and details of the position you applied
for. Then, our expert project manager interviewer prepares customized questions
for you. You come together with the interviewer at the time you will select from
the available slots of our project manager interviewer. During the project
manager interview simulation, interviewer will ask you realistic questions that
you will be asked most likely in your real interview. Then, interviewer will be
preparing a detailed assessment report about your project manager interview
simulation performance. In this report, you will see your strengths, improvement
areas and how well your background and skills match with the position that you
applied for.
(https://blog.masterofproject.com/wp-
content/uploads/2017/05/Project_Manager_Interview_Assessment_Report_Fina
l.pdf)
Let us help you sharpen your interview skills and give you a real hands-on
simulation so you can get the job you deserve!
Enroll now in 360 Degree Project Manager
Interview Simulation.
(https://masterofproject.com/p/project-
manager-interview-simulation?
utm_soure=blog&utm_medium=blog&utm_cam
paign=pminterviewpage)
(https://masterofproject.com/p/project-manager-interview-simulation?
utm_soure=blog&utm_medium=blog&utm_campaign=pminterviewpage)
Author
Resit Gulec, MBA, PMP, ITIL has over 10 years of work experience. Resit worked
in 20+ countries, managed million dollar budget projects and several people. He
worked as engineer and manager in multinational companies including Alcatel-
Lucent and Ericsson. Resit trained 50,000+ professionals for PMP certification
exam since 2014. Resit is Founder & CEO of Master of Project Academy, and he
appeared in hundreds of media outlets including Yahoo Finance and Wall Street
Journal with his venture, Master of Project Academy.
Related Posts
(https://blog.masterofpr (https://blog.masterofpr (https://blog.masterofpr
oject.com/pmp- oject.com/best-project- oject.com/certified-
interview-questions/) management- project-manager/)
PMP Interview Questions: Certified Project Manager: 5
universities/)
Essential Tips to Ace Your Organizations Giving PM
The 18 Best Project
Interview Certifications
Management Universities
(https://blog.masterofproject.co (https://blog.masterofproject.co
(https://blog.masterofproject.co
m/pmp-interview-questions/) m/certified-project-manager/)
m/best-project-management-
May 31, 2017 June 23, 2017
universities/)
In "PMP" In "PMP"
December 22, 2017
In "CAPM"
WHO WE ARE?
Master of Project Academy
! Read (https://blog.masterofproject.com/pmp-certification-
ultimate-guide/)
00:00 01:31
PMP TRAINING
(http://masterofproject.com/p/pmp-exam-complete-training-35-hours-ultimate-
pmp/?utm_source=blog&utm_medium=blog&utm_campaign=sidebar)
00:00 01:13
18 Project Manager Interview Questions & Answers
We've gathered the 18 Project Manager Interview Questions that you will be asked most probably
in your project manager interview session. Get ready for your job interview session.
! Read (https://blog.masterofproject.com/18-project-manager-
interview-questions/)
(http://masterofproject.com/p/project-manager-interview-simulation/?
utm_source=blog&utm_medium=blog&utm_campaign=sidebar) ∠
! Read (https://blog.masterofproject.com/quiz-ideal-salary-
working-us/)
(https://masterofproject.com/blog/499869/top-10-most-paying-companies-for-
project-managers)
PMP Salary All Aspects: How much will you earn if you get PMP?
You know PMP- Project Management Professional certification is very important to project
managers. As a cost savvy project manager, equally important is the PMP Salary hike expected or
what is my ROI- Return on Investment. You can understand the PMP salary increase, the cost
involved, benefits both tangible and intangible from PMP Certification.
! Read (https://blog.masterofproject.com/pmp-salary/)
(https://blog.masterofproject.com/how-to-pass-pmp-in-30-days/)
Master of Project Promo Codes (https://blog.masterofproject.com/promo-codes/?
utm_source=blogfooter&utm_medium=blog&utm_campaign=footer)
PMP Articles (https://blog.masterofproject.com/category/projectpmanagement/pmp/?
utm_source=blogfooter&utm_medium=blog&utm_campaign=footer)