Process Owner INFRA ( Active+Passive )

Source of Input Input(s) Activities

Constraints: procedures, etc.

Sales Leads,Enquiry Logistics

Pre Sales Legal & Statutory Compliance Material Dispatch

Marketing Procurement of Assets & Materials Project Mobilization

Logistics Purchase Request Installation and Commisioning
Contract Management Purchase orders Integration
Field Quality Field quality and Safety Audits Testing and Acceptance
Service Requirements Field audits , Trainings
Invoicing
Billing & Collection
Site Survey
Marking and Excavation /Chipping
PCC & Bar Bending
Concrete & Column Casting
Stub Installation
Tower Erection
Electrical work and ODC Installation
Process Effective Measurement

Process

INFRA SERVICES
Active & Passive

Resources: human or other

IT and Infrastructure
Vendors
Supply Chain

Quality Objective
What will be done what resources will be required who will be responsible

TAT for SURVEY

 TAT for I & C
TAT for ATP
TAT for SCFT
TAT for CLOT
TAT for EMF
99% OTD from warehouse to site without damange
Ensuring Zero accidents during material transit to delivery
Ensure 100% farm trianed vendors deputation
 Outputs Receivers of Ouput

Delivery of Services Customers

Customer Accpetance Revenue Generation
Invoices
Collection
Reports

Installation
Process Efficiency Measurement

when it will be completed how the results will be evaluated

 PE - Project Execution
AT- Acceptance Testing

Site allocation
(customer emails)

Start Project
Circle heads Execution
/PM/PL/Co ordinator

Scopeof Work
review
Team
ready
Verify site readiness for
SOW (RFI activity)
No Task assigned by
PM/PL/Co ordinator
to team
Verification
Sucessful
 Verification
Sucessful

Team will reach the

site

No
If SOW Execute work
is End-End order

Update status of
work to Back office
Kitting and pick up
from Warehouse

Back office to
communicate to
Project Execution client
as per SOW
 PE
AT

Installation
Start Project Standard for SOW
related to quality AT process
Execution

I&C
Integration and
No ATP 11B with Alarm
Capture I&C snaps clearance
Team and complete Quality control
ready formalities all paramerters are
updated
updated
on
Hiring Process requirements on client on
Client
Client
portal
portal
portal Approach customer
Approach customer
Task assigned by for approval for II nd
for approval for I st
PM/PL/Co ordinator stage of WCC
stage of WCC process
to team process

Verification Verification
Successful Successful
&Approved
 RF ACITIVITY

EMF SCFT CLOT

Integration
Integration and
ATP 11B with Alarm
clearance
Quality control Verification
paramerters are
updated
updated
on Successful
on
Client
Client
portal
portal &Approved
Approach customer
for approval for II nd
stage of WCC
process
Approach customer
for approval for
WCC process

Verification
Successful
 PRE INSTALLATION ACTIVITY

Scope
Customer
PO RFI :

Ready for Installtion is a process meant for collecting

information on site status followed verification and
acknowledgment of the requirements as per
Statement of Work (SOW).

Input: Process:
Allocation of sites Via portal “Site Forge” to 1. Ikya checks for pole mount availability for ante
Ikya for RFI activity. (Alpha,Beta,Gamma) and cable length requirement.
a) CPRI – Common programmed radio Interface
b) RRU – Radio Relay Unit
c) RRU Grounding cable length

2. MCB availability
3. Power availability
4. Site access related information such as site
key, owner, and locality.

Information captured are updated on the Site Forge

survey report is generated. This report can either yie
The go status is an indication for materials to be disp
material dispatch will be put on hold for the “No Go”
 Resource Requirement SLA Risk
Manpower- 1 / Survey Falls and Trips

HW Tools : Extreme Weather

• Magnetic Compass – For exact Conditions
directions
• Digital Camera – For capturing the Beehive,crow
work status nest,eagle nest
• GPS 72H – For locating and capturing
the lat/long of site Ladder does not exist
• PPE – Safety while working at height form the bottom of the
Service Level Agreement tower
SW Tool (SLA) :
Portal : SITE FORGE Within City – 24 hrs
Outside City – 48 hrs

Process:
1. Ikya checks for pole mount availability for antenna installation for three sectors
(Alpha,Beta,Gamma) and cable length requirement. The recommended cables are
a) CPRI – Common programmed radio Interface
b) RRU – Radio Relay Unit
c) RRU Grounding cable length

2. MCB availability
3. Power availability
4. Site access related information such as site
key, owner, and locality.

Information captured are updated on the Site Forge portal. If all the parameters are correct a
survey report is generated. This report can either yield to a “No” or “No Go” status.
The go status is an indication for materials to be dispatched for the activity as per SOW. The
material dispatch will be put on hold for the “No Go” status.
 QC Check point Remark
cable Measurements Requirement of an
Additional Ladder
Pole mount Availability

Power availability

MCB Availability

Space in Rack Stack

Space for Equipments

in transmission rack

Cable Tray availaibility

Grounding (EGB,IGB,TGB)

Output:
Records at this stage:
RFE Report ( generated by the portal)

orrect a

W. The
 INSTALLATION ACTIVITY
Scope

Customer Material request for RFI cleared site

PO
Installation as per SOW

Input: Process:

RFI Cleared Status 1. Material Request Note is sent to the wear house
material Request Note to wearhouse 2. Material is received in site as per proof of delivery
Material availability in Site available the installation is completed as per SLA ,in
keep the PM/PL informed meanwhile all the other a
3. Installation activity begins as per installation stand
4. Quality of the installation is audited according to
5. QC 1 is filled at site and submitted to quality team
6. Begin ATP 11A process
 Resource Requirement SLA Risk
Manpower- 4 Falls and Trips
Rigger - 1
Engineer - 1 Extreme Weather
Technicians - 2 Conditions

HW Tools : Beehive,crow
Installation Tools nest,eagle nest

Special Tools Ladder does not exist

Hexagonal crimping Tool (E106H) form the bottom of the
for GPS connector tower
Torque Screw Driver/T20 for
Operating RRH Window - Service Level Agreement Shortage of Material
Version V2 (SLA) : 24 hrs
PPE – Safety while working at height Poor quality RFI survey

Installation Training - Specific to clients On Hold circumstances

due to owner issues

Process:

1. Material Request Note is sent to the wear house for dispatch

2. Material is received in site as per proof of delivery and inspected , if all the materials are
available the installation is completed as per SLA ,in case of shortage the site engineer shall
keep the PM/PL informed meanwhile all the other associated activites are completed
3. Installation activity begins as per installation standards provided during training
4. Quality of the installation is audited according to QC1 list
5. QC 1 is filled at site and submitted to quality team
6. Begin ATP 11A process
 QC Check point Remark
As per prescribed Standard tools only to be
Installation standards as used as specific to clients
provided during the
training session

ATP 11A

Output:

QC 1 list
als are ATP 11A completion
r shall
d
 POST INSTALLATION ACTIVITY - ATP 11A
Scope
Application for Installation quality checking , done by
Customer the site engineer according to the parameters as
PO available in the application

Input: Process:

Accepted installation quality 1. Maxeed Site engineer uploads the information to

2. Further the information is verified by customer sit
engineer and finally the customer CTO
 Resource Requirement SLA Risk
Manpower- 1 Insufficient Information

HW Tools : Mishandling of
Andriod Phone / TAB equipment

PPE – Safety while working at height Improper Information

Service Level Agreement

(SLA) : 48 hrs

Process:

1. Maxeed Site engineer uploads the information to the customer

2. Further the information is verified by customer site engineer, area manager, quality
engineer and finally the customer CTO
 QC Check point Remark
As per prescribed Standard tools only to be
Installation standards as used as specific to clients
provided during the
training session

ATP 11A

Output:

ATP 11A is generated , submitted to customer

y
 POST INSTALLATION ACTIVITY - Integration
Scope
Application for Installation quality checking , done by
Customer the site engineer according to the parameters as
PO available in the application

Input: Process:

Accepted installation quality 1. Maxeed Site engineer uploads the information to

2. Further the information is verified by customer sit
engineer and finally the customer CTO
 Resource Requirement SLA Risk
Manpower- 1 Insufficient Information

HW Tools : Mishandling of
Andriod Phone / TAB equipment

PPE – Safety while working at height Improper Information

Service Level Agreement

(SLA) : 48 hrs

Process:

1. Maxeed Site engineer uploads the information to the customer

2. Further the information is verified by customer site engineer, area manager, quality
engineer and finally the customer CTO
 QC Check point Remark
As per prescribed Standard tools only to be
Installation standards as used as specific to clients
provided during the
training session

ATP 11A

Output:

ATP 11A is generated , submitted to customer

y
 POST INSTALLATION ACTIVITY - ATP 11A
Scope
Application for Installation quality checking , done by
Customer the site engineer according to the parameters as
PO available in the application

Input: Process:

Accepted installation quality 1. Maxeed Site engineer uploads the information to

2. Further the information is verified by customer sit
engineer and finally the customer CTO
 Resource Requirement SLA Risk
Manpower- 1 Insufficient Information

HW Tools : Mishandling of
Andriod Phone / TAB equipment

PPE – Safety while working at height Improper Information

Service Level Agreement

(SLA) : 48 hrs

Process:

1. Maxeed Site engineer uploads the information to the customer

2. Further the information is verified by customer site engineer, area manager, quality
engineer and finally the customer CTO
 QC Check point Remark
As per prescribed Standard tools only to be
Installation standards as used as specific to clients
provided during the
training session

ATP 11A

Output:

ATP 11A is generated , submitted to customer

y
 POST INSTALLATION ACTIVITY - ATP 11A
Scope
Application for Installation quality checking , done by
Customer the site engineer according to the parameters as
PO available in the application

Input: Process:

Accepted installation quality 1. Maxeed Site engineer uploads the information to

2. Further the information is verified by customer sit
engineer and finally the customer CTO
 Resource Requirement SLA Risk
Manpower- 1 Insufficient Information

HW Tools : Mishandling of
Andriod Phone / TAB equipment

PPE – Safety while working at height Improper Information

Service Level Agreement

(SLA) : 48 hrs

Process:

1. Maxeed Site engineer uploads the information to the customer

2. Further the information is verified by customer site engineer, area manager, quality
engineer and finally the customer CTO
 QC Check point Remark
As per prescribed Standard tools only to be
Installation standards as used as specific to clients
provided during the
training session

ATP 11A

Output:

ATP 11A is generated , submitted to customer

y
 POST INSTALLATION ACTIVITY - ATP 11A
Scope
Application for Installation quality checking , done by
Customer the site engineer according to the parameters as
PO available in the application

Input: Process:

Accepted installation quality 1. Maxeed Site engineer uploads the information to

2. Further the information is verified by customer sit
engineer and finally the customer CTO
 Resource Requirement SLA Risk
Manpower- 1 Insufficient Information

HW Tools : Mishandling of
Andriod Phone / TAB equipment

PPE – Safety while working at height Improper Information

Service Level Agreement

(SLA) : 48 hrs

Process:

1. Maxeed Site engineer uploads the information to the customer

2. Further the information is verified by customer site engineer, area manager, quality
engineer and finally the customer CTO
 QC Check point Remark
As per prescribed Standard tools only to be
Installation standards as used as specific to clients
provided during the
training session

ATP 11A

Output:

ATP 11A is generated , submitted to customer

y
 POST INSTALLATION ACTIVITY - ATP 11A
Scope
Application for Installation quality checking , done by
Customer the site engineer according to the parameters as
PO available in the application

Input: Process:

Accepted installation quality 1. Maxeed Site engineer uploads the information to

2. Further the information is verified by customer sit
engineer and finally the customer CTO
 Resource Requirement SLA Risk
Manpower- 1 Insufficient Information

HW Tools : Mishandling of
Andriod Phone / TAB equipment

PPE – Safety while working at height Improper Information

Service Level Agreement

(SLA) : 48 hrs

Process:

1. Maxeed Site engineer uploads the information to the customer

2. Further the information is verified by customer site engineer, area manager, quality
engineer and finally the customer CTO
 QC Check point Remark
As per prescribed Standard tools only to be
Installation standards as used as specific to clients
provided during the
training session

ATP 11A

Output:

ATP 11A is generated , submitted to customer

y