JOB DESCRIPTION
Job Reference No: M-2019-0803
Job Role: Assistant Lead Engineer
Department: Systems Management
Years of Experience
At least 5 - 6 years’ experience in developing, implementing and
maintaining IT systems
Position Summary / Project Description
This position will be part of the system team for Woodlands Health
Campus. It requires infrastructure project planning as well as
implementation and thereafter support for the campus.
This position will require some travelling between site and office for
meeting.
Role and Responsibilities
The Snr Systems Engineer manages the systems administration function and leads
the organisation's system projects and environments. He/She focuses on setting
goals and priorities and on mentoring and coordination as well as providing technical
leadership. He plans and oversees systems upgrades and migrations and ensures
systems are up-to-date with the latest patches and are coherent across the
organisation. He directs the development and maintenance of technical
documentation.
He possesses strong leadership and communication abilities, and is able to set
realistic goals and implement appropriate plans to guide the team toward achieving
those goals. He is able to address multi-faceted issues effectively and in a
collaborative manner including across departments.
Set system administration processes
• Establish goals and priorities, design, planning, day-to-day operation, maintenance,
and advanced troubleshooting of systems
• Align system administration with overall strategic IT service direction and business
needs
• Assist with the development of business case justifications and cost/benefit
analyses for spending and initiatives
• Anticipate internal and/or external business challenges and/or regulatory issues
• Develop policies, procedures, and controls to ensure system security
Develop New Systems
• Partner with stakeholders to recommend innovative and automated approaches for
system administration
• Define systems requirements for new technology implementations
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• Prepare for system expansion by studying plans and requirements
• Oversee the design, maintenance and implementation of the systems
• Prioritise tasks to ensure projects are implemented in accordance with project plans
and budgets
Optimise Systems Performance
• Recommend process, product or service improvements, resource optimisation and
cost savings
• Oversee hardware and software upgrades
• Recommend new technologies, methodologies, systems or opportunities for cost
savings, security and service quality improvement
Manage Teams
• Oversee team management including budgets, forecasting, work allocations and
staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in
accordance with company policies and procedures
Requirements / Qualifications
- Degree/Diploma in Information Technology, Computer Science, Computer
Engineering or equivalent
- At least 8 years within IT industry, inclusive of 5+ years in a technical role,
and 6+ years’ experience in project management
- Good grasp of IT technologies, methodologies, architectures, and best
practices
- Strong oral, written and interpersonal communication skills with the ability
to interact and communicate effectively with all levels of management,
users and vendors
- Must be a self-starter and able to work
- Certification in PMP or CITPM with be an added advantage
- Must be a good team player, proactive in nature, fast learner and positive
attitude
- Experience in Healthcare industry is a bonus
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