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Steps How To Book Cityrides

To book an airport pickup through the Privato Hotel's Cityride service, guests should: 1. Download the OOT app and log in with their Privato Hotel account 2. Select the Cityride icon and enter pickup details like address and time, choosing between scheduled or urgent rides 3. Select the 4-hour airport transfer package and cab details, and pay via cash 4. Confirm the ride and receive a driver confirmation, then message the driver the destination Upon driver arrival, guests provide the start OTP for the trip to begin, then the end OTP to finish the trip and leave a review.

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64 views1 page

Steps How To Book Cityrides

To book an airport pickup through the Privato Hotel's Cityride service, guests should: 1. Download the OOT app and log in with their Privato Hotel account 2. Select the Cityride icon and enter pickup details like address and time, choosing between scheduled or urgent rides 3. Select the 4-hour airport transfer package and cab details, and pay via cash 4. Confirm the ride and receive a driver confirmation, then message the driver the destination Upon driver arrival, guests provide the start OTP for the trip to begin, then the end OTP to finish the trip and leave a review.

Uploaded by

Oot Cars
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Steps to book Cityride Steps to book Cityride

(Airport Pick Up Service of Privato Hotel) (Airport Pick Up Service of Privato Hotel)

1. Download the OOT App in the Google 1. Download the OOT App in the Google
Playstore, search ‘OOT’ Playstore, search ‘OOT’
2. Log in the Privato Hotel account 2. Log in the Privato Hotel account
3. Choose Cityride Icon 3. Choose Cityride Icon
4. Enter pick up location. Enter Privato Hotel or 4. Enter pick up location. Enter Privato Hotel or
Airport Address (for airport pick up) Airport Address (for airport pick up)
5. Choose Ride Later for scheduled trip. Choose 5. Choose Ride Later for scheduled trip. Choose
Ride Now for Urgent Trips Ride Now for Urgent Trips
6. Choose 4 Hour Package for Airport Transfers 6. Choose 4 Hour Package for Airport Transfers
7. Choose cab class. 4 seater for PEP, 7 seater 7. Choose cab class. 4 seater for PEP, 7 seater
for SPACE for SPACE
8. Choose Payment mode. Select CASH 8. Choose Payment mode. Select CASH
9. Double check all details then press CONFIRM 9. Double check all details then press CONFIRM
RIDE RIDE
10. Wait for Ride Confirmation from Drivers 10. Wait for Ride Confirmation from Drivers
11. Upon Rider confirmation, message the 11. Upon Rider confirmation, message the
driver for the destination using the in-app driver for the destination using the in-app
messaging facility of OOT app. (Option: Call the messaging facility of OOT app. (Option: Call the
driver) driver)

DRIVER’S ARRIVAL DRIVER’S ARRIVAL

1. Message the driver for Start OTP (Note: 1. Message the driver for Start OTP (Note:
Driver needs the Start OTP to begin the trip in Driver needs the Start OTP to begin the trip in
the app) the app)
2. When the driver has started the trip, End OTP 2. When the driver has started the trip, End OTP
will show in the hotel's app. Quickly message will show in the hotel's app. Quickly message
the End OTP pin to the driver for him to end the the End OTP pin to the driver for him to end the
trip. trip.
3. Add a review when the trip is finished. 3. Add a review when the trip is finished.

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