50 Examples of Corporations That Failed To Innovate
50 Examples of Corporations That Failed To Innovate
50 Examples of Corporations That Failed To Innovate
CORPORATIONS
THAT FAILED TO INNOVATE
Change is
inevitable
and
innovation is
no different”
WELCOME
A lot of companies that experience innovation
success, grab onto it and believe that it’s their
secret to an everlasting success. This mindset
puts any company at risk of failure but refusing
to evolve with the market can be even more
devastating.
Kodak
“We developed the world’s first
consumer digital camera but we
could not get approval to launch or
sell it because of fear of the effects
on the film market.”
- Don Strickland
Former vice-president of Kodak -
That Failed to Innovate
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50 Examples of Corporations
Kodak, a technology
company that dominated
the photographic film
market during most of the
20th century.
VALUER + 8
Nokia
“It wasn’t just that Nokia failed to
recognize the increasing importance
of software, though. It also
underestimated how important the
transition to smartphones would be.
And this was, in retrospect, a classic
case of a company being enthralled
(and, in a way, imprisoned) by its
past success.”
- James Surowiecki
The New Yorker’s Contributor -
50 Examples of Corporations
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Xerox
“Xerox’s failure to conquer the
personal computing market — this
despite developing revolutionary
technology — demonstrates the
importance of aligning all segments
of your organization in the pursuit of
innovation.”
- Maxwell Wessel
General Manager of SAP.iO -
50 Examples of Corporations
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Blockbuster
“The internet didn’t kill Blockbuster,
the company did it to itself.”
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Yahoo
“What went wrong with Yahoo? It
was once worth almost $125 billion,
but today sold to Verizon for $5
billion.”
VALUER + 16
Segway
“The Segway PT is a two-wheeled,
self-balancing battery electric vehicle
invented by Dean Kamen. It was
launched in 2001 in a blizzard of
publicity. Yet it has failed to gain
significant market acceptance and is
now something of a curiosity.”
- Paul Sloane -
50 Examples of Corporations
VALUER + 18
IBM
“The key to success is massive
failure.”
- Thomas Watson
President IBM -
50 Examples of Corporations
International Business
Machines (IBM), nicknamed
“Big Blue”, is an American
multinational technology
company that had its
breakthrough in the 1960s
with the IBM System/360 –
a family of computers Today, after going through several
designed to cover the transitions, IBM is one of the most
complete range of powerful names in enterprise
applications. software. They turned their luck
around with new management. An
In the early 1990s, IBM failed to ending that most companies don’t
adjust to the personal computer see.
revolution and thus began their
downfall. The company adjusted Jack Schofield breaks down what
their focus back on hardware went wrong at IBM and why their
instead of software solutions. master plan failed to deliver.
VALUER + 20
JCPenney
“JCPenney is in serious trouble.
There’s no sugarcoating it. The
department store chain, famous
for its Christmas catalogs, is losing
money — and customers. It has a lot
of debt. And not much cash.”
- Paul R. La Monica
CNN’s Contributor -
50 Examples of Corporations
An American department
store, JCPenney, has
maintained as one of
the largest catalog retail
business in the US.
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Tie Rack
“Tie Rack is simply a victim of
changing circumstances. You just
don’t need a standalone tie shop
any more, as fewer people are
wearing ties and there are plenty of
other outlets where people can buy
shirts and ties.”
- Neil Saunders
Retail Analyst Conlumino -
50 Examples of Corporations
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Blackberry
“BlackBerry thought it had more time
and room for error than it actually
did”
- Vlad Svov
The Verge’s Contributor -
50 Examples of Corporations
BlackBerry, a line of
smartphones and tablets,
was a smashing success in
1998.
VALUER + 26
MySpace
“MySpace, though clearly the
dominant player, got complacent
and never innovated.”
- Chunka Mui
Forbes’s Contributor -
50 Examples of Corporations
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Sears
“Sears was once the king of retailers.
Now it’s a cash-starved shell of itself
whose very survival is in doubt.”
- Chris Isidore
CNN’s Contributor -
50 Examples of Corporations
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Macy’s
“Macy’s recently announced its tenth
consecutive quarter of declining
comparable store sales. Ten negative
quarters is not a blip. It’s not an
anomaly. It’s more than just a trend.
It is, in fact, signaling the potential
of a catastrophic failure of the
business.”
- Mark Cohen
Forbes’s Contributor -
50 Examples of Corporations
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Hitachi
“The electronics industry isn’t what it
used to be. Time was when gadget
makers could inspire lust in certain
segments of consumerdom, charge
high prices and come away with
healthy profits.
These days, the electronics industry
finds itself dealing with a different
kind of Japanese consumer, one who
cares about price and only price. As
a result, the industry has fallen into a
fragile situation.”
- Hiroaki Nakanishi
Hitachi Chairman -
50 Examples of Corporations
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Polaroid
“There’s a nostalgia to instant
photography for generations of
consumers who grew up with it, and
there’s a novelty to it for generations
of consumers who grew up in the
digital age and have never held
an actual photo in their hands until
recently.”
- Scott W. Hardy
Polaroid’s President and CEO -
50 Examples of Corporations
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Commodore
Corp
“Computers for the masses, not the
classes”
- Commodore’s Slogan -
50 Examples of Corporations
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Toshiba
“There were a few laptops out
before then but they all had
compromises. That’s why Toshiba got
off to a fast start. We had a laptop
that performed like a desktop.”
- John Rehfeld
Toshiba’s Former Employee -
50 Examples of Corporations
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RadioShack
“I wouldn’t even call this a failure.
I’d call it an assisted suicide.”
- Scott Galloway
New York University’s Professor -
50 Examples of Corporations
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Borders
“All good stories must to come to
an end, and Borders bookstore is no
exception to this rule. The 40-year-
old book seller announced earlier
this week that it will be closing all
remaining stores and laying off
10,700 employees after a failed
attempt to sell the company at
auction. Even though it’s a very un-
fairy tale ending for the nation’s
second-largest bookstore chain, we
know it had a good, long run.”
- Business Insurance -
50 Examples of Corporations
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Motorola
“Battery lifetime was 20 minutes,
but that wasn’t really a big problem
because you couldn’t hold that
phone up for that long.”
- Marty Cooper
Motorola’s Vice President -
50 Examples of Corporations
Motorola demonstrated
the first handheld phone in
1973.
VALUER + 46
Palm
“Palm just couldn’t find the formula
for over-the-air synchronization with
Microsoft Outlook, which business
users demand and RIM nailed with
its BlackBerry device.”
- ZDNet -
50 Examples of Corporations
According to ZDNet,
VALUER + 48
Sony
“The bottom line is: if you want to
be perceived as a creator of cool
tech, you have to create cool tech.
The challenge for Sony is that those
examples have not been there, and
they haven’t been there now for a
number of years.”
- Steve Beck
Founder of CG42-
50 Examples of Corporations
Sony, a manufacturer
of electronic products,
changed the way we listen
to music with the invention
of the Walkman in 1979.
VALUER + 50
Pan Am
“it’s no wonder that, coupled with
bad press, fear, a lack of travel
agents and of public confidence,
Pan Am’s fate was sealed -- crushing
at the same time the lives, hopes
and dreams of thousands of hard-
working Americans and many
overseas employees of the Pan Am
family.”
VALUER + 52
National
Geographic
“For the same reason I read the
National Geographic, I like to see
places I will never visit.”
- Edward Bernays -
50 Examples of Corporations
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Nike
“Considering Nike did such a good
job setting the pace, it’s a shame
the firm is dropping out now the real
race is underway. It seems like such
a missed opportunity.”
- Chris Smith
Wareable’s Contributor -
50 Examples of Corporations
VALUER + 56
Circuit City
“Circuit City got its start as Wards
TV, which had a bustling showroom
in Richmond, Va., in 1960. The
Rise and Fall of Circuit City The
Richmond-based retailer became
wildly successful — and then
disappeared.”
- Jessue Romero -
50 Examples of Corporations
VALUER + 58
Google
“Two and a half years after S ergey
Brin unveiled Google Glass with a
group of skydivers jumping from a
zeppelin above San Francisco, the
computer you wear on your face
is falling to its death. It’s still not
a finished consumer product. It’s
not even close to being something
people yearn for, at least not
beyond the Glass Explorers who
each paid $1,500 for early access.”
- Rachel Metz
MIT Technology Review -
50 Examples of Corporations
An American multinational
technology company
specialized in Internet-
related services and
products are known for
being one of the most
innovative companies in the
world.
The Daily Show’s Jason Jones, put
Remember the days when the out a scathing report about some
Internet was hyping up the Google of the fanatics of Google Glass
Glass? The product was one of as the technology’s popularity
the first large-scale attempts at spiraled downward.
capitalizing on artificial reality. The
buzz around the product was crazy Google is now looking into ways
and it had so much potential. But to better integrate the tech within
when the product launched in the glasses for a more usual look.
2015, its high price and privacy But they are nothing compared to
concerns never made the product the Vaunt’s new AR glasses.
to go mainstream.
VALUER + 60
Hummer
“It is a great, great vehicle that
really does anything you want it to
do,” Mr. Hill said. “It had a great
concept to it. It’s a real shame that
it’s going away, because the people
who own Hummers, they just love
them.”
- Nick Bunkley
The New York Times’s Contributor -
50 Examples of Corporations
VALUER + 62
Netscape
“Netscape’s story reads like a
proper fairy tale: takeovers, fierce
and hostile competition, split-ups,
a giant payout and even a dragon!
While Netscape may now only be a
sweet, sweet memory to those who
used it to first discover the web, the
browser’s monstrous impact has
cemented it as one of the first and
most important startups to shape the
internet. ”
- Sean Cooper
Engadget -
50 Examples of Corporations
VALUER + 64
Abercrombie
& Fitch
“Sex sells. That’s why we hire
good-looking people in our stores.
Because good-looking people attract
other good-looking people, and we
want to market to cool, good-looking
people. We don’t market to anyone
other than that.”
- Mike Jeffries
A&F’s CEO -
50 Examples of Corporations
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Atari
“Although the PlayStation and Xbox
generation might find it difficult to
believe, Atari is one of the most
important names in video game
history and the news of its recent
bankruptcy marked a sad day for the
industry.”
- Mark Langshaw
Digital Spy -
50 Examples of Corporations
VALUER + 68
MapQuest
“Mapquest arguably “owns” the
mapping brand online. It has been
the dominant mapping site for
years by a wide margin. But that
dominance may now be slipping
under pressure from Google. ”
- Greg Sterling
Search Engine Land -
50 Examples of Corporations
VALUER + 70
Toys R Us
“Barring a last-minute buyer, Toys
‘R’ Us will soon disappear from U.S.
shopping centers, but the name
and its iconic Geoffrey the Giraffe
mascot are likely to survive for
another generation of Toys ‘R’ Us
kids.”
- Del Wilmington
Reuters’s Contributor -
50 Examples of Corporations
VALUER + 72
Pets.com
“You should be so lucky to create
a brand icon and a company that
achieved over $45M in revenue in
nine months --leaving its competition
in the dust and have a management
team around you that makes hard
decisions.”
- Julie Wainwright
Former Pets.com CEO -
50 Examples of Corporations
Pets.com, launched in
1998, used to be an
online business selling pet
accessories and supplies.
VALUER + 74
HMV
“HMV could have put together a
strong online offering when the
going was good in the late 90s, but
instead it took a wrong turn.”
- The Guardian -
50 Examples of Corporations
VALUER + 76
Tower
Records
“Tuesday mornings, I would be at
Tower Records,” John says in the
film. “And it was a ritual, and it
was a ritual I loved. I mean, Tower
Records had everything. Those
people knew their stuff. They were
really on their ball. I mean, they just
weren’t employees that happened
to work at a music store. They were
devotees of music.”
- Elton John -
50 Examples of Corporations
Despite the success at first, Tower It was fast and easy to get music
Records couldn’t keep up with for free. Solomon that shows
digital disruptions such as music the journey of the brand and its
piracy and streaming services. legacy. Tower Records filed for
Napster, a peer-to-peer file bankruptcy in 2004 due to its
sharing Internet service, spread large debts. Total revenue from
like a virus when it launched in U.S music sales plunged to $6.3
1999. And so began the downfall billion in 2008.
of the record industry.
“All Things Must Pass: The Rise
and Fall of Tower Records” is a
Even after the death of Napster,
documentary by its founder Russ
people were able to download
Solomon that shows the journey of
music from the Internet through
the brand and its legacy.
illegal services such as Limewire,
Kazaa, BitTorrent.
VALUER + 78
Compaq
“Compaq had a storied life that
included 15 years at the top of the
PC industry, but its fall came swiftly
in 2001. Why did Compaq fail?
Because it got distracted.”
- Dave Farquhar -
50 Examples of Corporations
VALUER + 80
Clinton Cards
“Clinton Cards was once a mainstay
of nearly every shopping centre in
Britain. As the Lewin family that
founded the chain always said:
“Birthdays and anniversaries never
go out of fashion.” But today it
looks as if it will collapse into
administration, putting more than
8,000 jobs at risk.”
- Harry Wallop
The Telegraph’s Contributor -
50 Examples of Corporations
VALUER + 82
Enron
“The story of Enron Corp. is the story
of a company that reached dramatic
heights, only to face a dizzying fall.
Its collapse affected thousands of
employees and shook Wall Street to
its core. At Enron’s peak, its shares
were worth $90.75; when it declared
bankruptcy on December 2, 2001,
they were trading at $0.26.”
- Investopedia -
50 Examples of Corporations
VALUER + 84
Hostess
“The Hostess story is a microcosm of
larger economic and political issues
on the national stage, including
the perils of debt and the inertia of
unions on workplace reform.”
- Susan Adams
Forbes’s Contributor -
50 Examples of Corporations
VALUER + 86
General
Motors
“GM makes cars people don’t want.
GM is too slow to innovate because
of its size. GM is too bureaucratic
and unable to adjust to changing
markets. GM’s dealer network is
too large. GM sold off its formerly
profitable financing business
GMAC.”
VALUER + 88
American
Online
“AOL, the one-time king of media,
is a shadow of its former self. Its
deal for Time Warner is regarded as
the high-water mark of the dot-com
bubble.”
VALUER + 90
The Sharper
Image
“The chain’s downfall came because
it remained the same—stainless steel
tools that streamlined “your life by
.002 percent”—while the rest of the
world changed.”
- Jason Chen -
50 Examples of Corporations
Things started to shift for The Because the air purifiers criticism,
Sharper Image In 2005. While the masses of people started returning
rest of the world was changing the faulty item. The company was
The Sharper Image remained the losing so much money that in
same while also making a lot of 2008 The Sharper Image declared
strategic missteps. The company bankruptcy and closed down 90
depended too much on the air out of its 196 stores.
purifiers success and Consumers
Reports started questioning the Jason Chen explains exactly what
safety of the product. went wrong with Sharper Image.
VALUER + 92
TiVo
“Business model innovations sound
great as a strategy and if successful
you can create a new market and
escape the traditional competitors
in your ex-industry. But the most
important point in any innovation
is not to have an idea, is not great
execution, but the adoption of the
innovation by customers. And
that is the crux of business model
innovation: The diffusion of the
innovation. The TiVo is a perfect
example.”
VALUER + 94
Pebble
“Pebble got out to a great start
in a new category, and indeed
helped define it. However, they
didn’t get the lead they needed to
be one of the market leaders. As
the smart watch and activity tracker
subcategories converged, they got
squeezed out. ”
- Forbes -
50 Examples of Corporations
Pebble corporation
developed a line of
smartwatches.
VALUER + 96
XFL
“The underpinnings of the XFL
business model wasn’t a failure
at all. The XFL created all of these
technologies that we see in the NFL
today–the Skycam, interviewing
players during the game, mic’ing
players . . . None of that existed
before the XFL.”
- Charlie Ebersol
Film Producer -
50 Examples of Corporations
VALUER + 98
DeLorean
Motor
“The DeLorean DMC-12 became
and remained famous as the time-
traveling car in the Back to the
Future movies—but the actual
automobile was infamous for years
before Marty McFly stepped inside
one in 1985. And, though the fiction
is better remembered today, the
real story of the DeLorean is just as
dramatic.”
- Lily Rothman
Time’s Contributor -
50 Examples of Corporations
VALUER + 100
The Concorde
“Where else in tech do you have
a capability and then you go
backward? It’s kind of crazy on the
face of it”
- Blake Scholl
Founder of Boom Technology -
50 Examples of Corporations
VALUER + 102
The Daily
“The Daily was a bold experiment
in digital publishing,” News Corp.
Chief Executive Rupert Murdoch said
in a statement. “Unfortunately, our
experience was that we could not
find a large enough audience quickly
enough to convince us the business
model was sustainable in the long
term.”
- Dawn C. Chmielewski
Los Angeles Times’s Contributor -
50 Examples of Corporations
VALUER + 104
Nortel
“Canadian telecom giant Nortel
collapsed because of losing the
confidence of its clients amid a
culture of “arrogance and hubris.”
- CBC News -
50 Examples of Corporations
VALUER + 106
50 Examples of Corporations
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