Case Study of New Blockbuster Image
Case Study of New Blockbuster Image
SYNOPSIS
1. Blockbuster a video rental company began in the year 1985 with one store and quickly
expanded to 3200 stores across 10 countries by 1993.
2. The company’s main strength lied in fast service, convenient locations, family orientation
and kid appeal.
3. In the fall of 1993 Chairman H Wayne Huizenga faced difficult situations regarding the
future of his company and diversification of his company from a video rental company to
full-fledged entertainment company.
4. In November-1992 Huizenga entered music retailing by acquiring Sound Warehouse and
Music Plus Chains.
5. In 1993
February- Bought Republic Pictures
April- Bought majority interest in Spelling Entertainment Group.
Bought 21% Discovery Zone
September- Invested $600 million in Viacom in support of its bid for
Paramount Pictures.
6. Recently revealed plans for Blockbuster Entertainment Village a 2600-acre entertainment
and sports complex in South Florida.
PROBLEM IDENTIFICATION
1) Scattered diversification of the company invited criticism.
2) Emergence of interactive technologies including 500-channel cable TV and video-on
demand.
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ALTERNATE SOLUTION
SWOT MATRIX
1) Concentric Diversification
Pros:
• Market Control
• Inheritance of assets of the acquired companies
• Increased buying power
• Removal of redundant jobs or positions
Cons:
• Inheritance of liabilities of the acquired companies
• Initial market for entry has risk of failure
• Different company cultures and management styles may result in poor cooperation
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2) Acquire majority stock with profitable entertainment companies instead of acquiring
them
Pros:
Reduction of cost in purchasing media for rent or sale in retail stores (such as Viacom and
Paramount)
• Dividends from stock
• “Putting the eggs in multiple baskets” reducing risk of large loss.
• Low administrative cost than creating their own company
• High control over the direction of the company in which Blockbuster acquired majority
stock
Cons:
• Value of acquired stock has risk of going down
• Blockbuster may not know all that there is to know about the company which Blockbuster
acquired majority stocks with
• As shareholder, we do not enjoy all the rights and privileges as that of the owners of the
company
3. Horizontal diversification
Pros:
• Pave the way to enter a new business
• New geographic markets
• Gain new technical knowledge
• Non-competing product or service which would provide movement away from declining
product(s) / service(s)
Cons:
• Companies which Blockbuster have invested on has a risk of failure
• Different company cultures and management styles may result in poor cooperation
• Lack of technical knowledge of the new product(s) or service(s)
• May result in slow growth of core business.
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MOST IDEAL OR APPROPRITE SOLUTION
2) Implementation
Blockbuster will stop sponsoring concerts and retain existing acquisitions and
investments.
The Chairman will advise top management to meet and assess the current markets in
which Blockbuster can perform Concentric Diversification with.
Top management will hire a team to conduct deeper research (i.e.: Feasibility studies) to
have a good foundational knowledge about the trends, key players, and key success
factors in that new market.
Hired team will report to top management the results of their research.
Top management will compare these new market success requirements against the
organizational strengths and weaknesses to determine gaps and fill those gaps.
CONCLUSION
QUESTIONS
1) Which Huizenga’s decision alternatives appear particularly feasible and
particularly unfeasible, given what you know about these markets?
2) Where does it make sense for Huizenga to satisfice (pursue a course of action
which satisfy minimum requirements to achieve a particular goal)?
3) Who else is making decisions that it is crucial for Huizenga to factor into his
analysis?
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ANSWERS
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