KNOWLEDGE MANAGEMENT SYSTEM BASED ON

BINUSMAYA WEB APPLICATION

Dr. Ir. Jarot S. Suroso, M.Eng.1; M. Ricky Adiyudha, S.Kom.2;
1
Industrial Engineering Department, Faculty of Engineering, Bina Nusantara University
Jl KH Syahdan 9, Jakarta 11480, Indonesia, [email protected]
2
BINUS Graduate Program, Faculty School of Information System, Bina Nusantara University
Jl KH Syahdan 9, Jakarta 11480, Indonesia, [email protected]

Abstract: This article discusses the implications of The importance of sharing knowledge in lectures.
In this highly in need of an alternative in the treatment of learning for new students and professors who
taught courses in java. Knowledge Management can answer it. With the technology-based e-mobile
role knowledge management systems increasingly felt. In this research will built a Knowledge
Management System approach to SECI Model will be applied to e-mobile based learning. To test the
readiness of SECI Model done with Knowledge Management Diagnostic.Testing SQA on Knowledge
Management System application that was created with the purpose of measuring the quality of the
application. The authors hope the material in this article can be as knowledge to the reader and the
author regardless of fault.

Key words: lectures, java, SECI Model, SQA.

repeated, the need to prevent rediscovery unnecessary,

1.INTRODUCTION the need for accurate prediction and anticipation
emerging needs will be a competitive response.[2]
Conditions tighter competition in the era of
Data, information, and knowledge is basically
globalization entail a paradigm shift from a resource-
complementary concepts related. According to
based competitiveness be relied knowledge-based
Bergeron (2003), which referred to data, information,
competitiveness. Both of these concepts are very
and knowledge distinguished as follows. Data is the
contradictory, which the first concept rests on the
number or attributes that are quantity managed from
excellence of the location of natural resources and
observation, experiment or calculation. Information is
geographical conditions. The second concept is based
data in one particular kontektual is a collection of data
on science and technology and development human
and related explanations interpretation, and other
resources company. To facilitate resource development
related material about objects, events, or specific
man company needed the ability to manage and develop
process. Knowledge is information that has been
knowledge possessed. Knowledge management
organized, synthesized, for summarized to increase
(Knowledge Management) of the in the end can be a
understanding, awareness, or understanding.
reliable support for the company to improve
The development of education in Indonesia is
competitiveness.[1]
currently more focused on improving
Knowledge management becomes a
quality in order to compete globally. Global
fundamental role when a company They want the
competition has caused
management and structured data storage. Tiwa argued
global competition. When in the field of
that there were 24 triggers include knowledge
economics, global competition characterized by the free
management, needs to prevent costly errors and
1
market will provide opportunities for any country to interactions serve as a model called SECI Model.
market its products in the form of goods and services in a. Socialization (socialization) is the process of
any country without restriction, and education, to react transfer of knowledge from one individual to another or
with the collaboration. It is already beginning to be felt the environment directly. (Rinaldo Pietrantonio, 2008).
lately with the more active of the agents overseas b. Externalization (externalization) is the process
educational institutions offering collaborative programs of translating the experience, instincts or analysis
professionally and proportionately. Community may capability into a more tangible form such as reports,
prefer quality education institutions. Similarly, writings, books, digital data, a concept or prototype
educational institutions can better target the prospective (Ikujiro Nonaka, 2001).
learners with specific segments. Of prospective students c. Internalization (internalization) is the process
to be more focused. of absorbing the knowledge of the literature and try it in
Understanding Knowledge views of philosophy, everyday life is often called learning-bydoing. The end
Knowledge will not be translated, because result of this process is the formation of thoughts, ideas
understanding Knowledge itself is still debated. or concepts from the results of tests conducted.
Knowledge is not just knowledge. According Lendy (Isabelle Monkey, 2004)
Widayana (2005), Knowledge is information that Knowledge Management System (KMS)
comes with understanding the relationship patterns of Knowledge Management System (KMS) is a
information with experience, both individuals and technology that enables KM run effectively and
groups within the organization. Knowledge is the efficiently. KMS also can help the development of the
application of information believed to be directly used organization into a learning organization. It is important
to take a decision to act. Carl Davidson and Philip Voss for an organization to become a learning organization.
(2003), said that managing knowledge is actually how Changes that occur inside and outside the organization
organizations manage their staff than on how much requires the organization to continually learn and adapt,
time they spend on information technology. According in order to follow the changes or be in front of these
to Davenport (1998), defines Knowledge as follows: changes in order to maintain themselves and not fall
"Knowledge" is a mixture of experience, values, behind in the turmoil of change.
contextual information, expert views and fundamental Knowledge management system has four types
intuitions that provide an environment and framework of classification element
to evaluate and integrate new experiences with must be awakened namely:
information. Knowledge is often linked in the company 1. Knowledge discovery system
not only in documents or storage of valuables, but also 2. Knowledge capture system
in routines, processes, practices and norms of the 3. Knowledge sharing system
company". 4. Knowledge application system
According Ikojiro Nonaka, et al (2008) new The factors that make effective Knowledge
knowledge arising from their management, according to the results
continuous interaction between explicit fernandez research is divided into two factors,
knowledge (unrevealed) and tacit (latent). Actualized namely:
knowledge is a form of knowledge that is already a) 80% due to the success of organizational
documented / formalized, easily stored, reproduced, cultural factors and human factors.
disseminated and studied. such as manuals, books, b) The success of 20% due to factors that
reports, documents, letters and so on. While the latent facilitate technology knowledge management.
knowledge is a form of knowledge that is stored in the Knowledge is a strategic resource and most
human mind, such as ideas, perceptions, ways of valuable. organizations has a lot of knowledge, the need
thinking, insight, expertise / skills, and so on. to manage knowledge.Explicit management of
Continuous interaction include four stages, namely knowledge and processes related to knowledge The
socialization (pent-to-pent), externalization (pent-to- (knowledge process), such as knowledge creation /
unrevealed), combination (unrevealed-to-unrevealed), discovery, knowledge capture, knowledge sharing, and
and Internalization (unrevealed-to-pent). These knowledge application is done through knowledge
2
management (KM). Through KM, organizations can introduction synergic relationship between tacit and
meet the learning needs Long term, increase the explicit knowledge [4]. Ikujiro Nonaka and Hirotaka
effectiveness of the use of knowledge, as well as reduce Takeuchi in 1991 and 1995, distinguishing between
the possibility of loss of knowledge when someone tacit knowledge and explicit knowledge, and
leaves the organization. knowledge conversion model split into 4 ways
Definition of E-Mobile following:
Referring to these definitions then, mobile a. Explicit to tacit knowledge; called
learning is a learning model the use of information externalization process.
technology and communications. On the concept of b. Tacit knowledge to tacit knowledge;
learning The mobile learning brings the benefits of the Socialization process called.
availability of teaching materials that can be accessed at b. Explicit knowledge to explicit knowledge;
any time and visualization of interesting material. It is called Combination process.
important to note that any suitable teaching materials c. Tacit knowledge to explicit knowledge; called
utilize mobile learning. Interlization process.
Stephen Wisnu Wijaya (2006) explains that the
teaching materials are not suitable adopting the concept
of mobile learning include: material that is hands on, 3.METHOD
skills as a dentist, the art of music, especially writing
System development method will be used in this
songs, interview skills, team work as well as marketing
thesis is 10-step method of knowledge management
materials that require disclosure expressions such as
roadmap drawn up by Amrit Tiwana. 10-step
dance. Consider the things mentioned above, the
knowledge management roadmap structured into four
application better mobile learning in higher education.
phases as follows: [5]
1. Evaluation of infrastructure
2. Analysis, design and development of KMS
2.LITERATURE REVIEW 3. System deployment
Knowledge Management 4. Evaluation
Knowledge Management is an attempt to
improve knowledge useful in organizations, among This paper uses a descriptive method presents a
them nurture a culture of communication between summary of results observation of the results of the
personnel, provide opportunities for learning, and analysis to handle difficult students in language
promoting the sharing of knowledge. Where the learning java programming, java teaching techniques
business is going to create and sustain an increase in the for teachers and interview form questionnaire.
value of the core business competencies by leveraging Data collection methods used in this study through
existing information technology. This is excerpted from some steps involved in several activities, among others:
the opinions McInerney as follows: 1. Conducting observations in order to obtain a
"Knowledge Management (KM) is an effort to quantitative measurement of the interference and
increase of useful knowledge within the organization. response handling.
Ways to do this include encouraging communication, 2. stages in forming a questionnaire.
offering opportunities to learn, and promoting the 3. Then do a conclusion reached statistical significance
sharing of knowledge Appropriate artifacts. "[3] of results achieved.
4. And in the final stages of conclusion reached
Knowledge Convertion statistical significance komformatif based on interviews
Nonaka and Takeuchi argued that the that do not directly provide the data to the collector
fundamental reason why Japanese companies data. Research tools that are used to conduct research is
successful, because they their skills and experience are the questionnaire taken under the guidance framework
in the creation of organizational knowledge. The based SECI model, then KMD Bukowitch measured
creation of knowledge is achieved through the using a model to test the readiness of the application.
3
Statement given a guide of KMS-based SECI models resources such as experts or specialists and also with
which contains a set of guidelines designed to measure the user community. In the world of the existence of a
the degree of readiness system and test systems in Knowledge management KM analyst who have
applications that use the KMS Software Quality expertise in an area is important. Because de facto
Assurance (SQA). credibility of the information to be valuable when it
comes from an expert field, and indirectly narrow the
4.RESULTS AND DISCUSSION selection of information towards selection best. In the
case of this system readiness test, administrator and
There are some things that need attention in the
editor application can be a good alternative to act as
process get in supporting KM implementation.
knowledge analyst, because they can approving Those
a) Individuals in the organization have the
materials were included in the KMS application.
necessary tools to get and utilize the necessary
Activities Use in Knowledge Management
information,
(KM). Activity Knowledge Management (KM) Use
b) Need for a new role in the organization to
pertaining to attempt how organizations use their
support the users information that is Knowledge
knowledge to benefit the required. Which in the survey
Manager and Knowledge Analyst.
process Use got 72.50% as at Figure 4. 5, which means
Knowledge Manager bridge to communicate
it is already above the average standard conditions of an
with the parties set of applications, especially for
organization in implementing Knowledge Management
support in implementation implementation of
(KM). Bukowitz provide some principles in supporting
Knowledge Management (KM). A Knowledge Manager
the utilization of knowledge repository, particularly in
has two kind of responsibility, the first matters of an
supporting the goals of the organization:
administrative nature and both affairs the specific
a. Starting from the scope of work.
content. For matters of administrative or ordinary said
The main direction of the implementation of
as knowledge coordinator, Bukowitz provide guidance
Knowledge Management (KM) is the integration with
duties as follows:
the way people think about the information they need to
a) Preparing the catalog of the contents of the
support work and how the work is done. Of the
company's knowledge repository and needed by the
purposes of the application Knowledge Management
user community,
(KM) in the department of informatics techniques,
b) Maintain active time of a limited period of
improve satisfaction services to faculty and students,
validity of the information,
who need attention is prevent the delivery of content is
c) Supervise the accuracy of the profile
not the same and students are not confused
members of each community,
about the material.
d) Provide access for specific requests special
b. More emphasis on quality content rather than
requests,
quantity With emphasis on quality will save the user
e) To lead new users to take advantage of
time in searching for the knowledge he needed. Here,
existing technology,
the role of knowledge manager to ensure that only good
f) Provide responses to questions from members
quality that goes into knowledge repository.
of the community to the contents knowledge repository.
c. Always updated
This is to ensure that the content is always the
As for who is organizing the contents of a
actual repository knowlewdge with the needs and
knowledge repository, Bukowitz reverence his duties as
current conditions, so that knowledge will be truly
follows:
helpful.
a) Facilitate online discussions,
d. training
b) Collecting materials useful information from
The purpose of the training is to make people
internal sources and externally,
understand how the system Knowledge Management
c) Directing the community members to obtain
(KM) can assist them in doing their work with these
information from sources quality,
efforts are expected users can find it easily and
d) Establishing a good relationship with
comfortable in using it as a tool to support the work
4
they. objectives faculty and students BINUS can create a
Activities Learn in Knowledge Management culture to contribute and support the contributions
(KM). Learn KM Activities related to efforts to create a through regulation and structuring of supporting
knowledge inherent in each individual into organizations such as the already mentioned in the
organizational knowledge that can be utilized for process get. Especially with regard to the obstacles in
common interest. Activities learn also support the sharing knowledge, to Bukowitz eliminate it proposes
ability to repair the performance of Information to implement a reward system. This system is intended
Technology Services in the future. That is clearly to draw everyone to contribute in knowledge-sharing
allocating the opportunity to understand how the activities. In connection with this system needs to be
actions or ways of working affect the results of the aware that the quality still take precedence over
work done today. The realization of the knowledge quantity, as this allows people racing to share
lessson produced can be learned. KMS application in knowledge but lacking in quality. This research has
the survey process Learn scored 70,63% of the survey implications for the three (3) main aspects, namely:
as in figure 4. 6, which means it has more than average system aspects, aspects managerial, and advanced
conditions of an organization in implementing research aspects.
Knowledge Management (KM). This is something that a. aspect Systems
must be taken to ensure the organization can help 1. Ease of use apps can Knowledge Management
provide an environment that accepts a wide variety of System enhanced by modifying the design / design and
learning styles and also facilitates the experience of the navigation controls so that more and more users.
learning process. The steps you need to get Learn 2. load speed data provided in the application
attention in the process to support the implementation Knowledge management System can be improved, can
of Knowledge Management (KM) is to reflect the be a way of optimization of SQL (Structured Query
working mechanism of Knowledge Management (KM) Language) and / or cut / negate the attributes which if
to a work habits, develop a culture of learning by doing considered is not required so that the speed of the data
and get benefit from mistakes, failures and differences load can be increased.
of opinion in addressing the problem. 3. Customise the app Knowledge management
With the support of these organizations is system can be improved by adding / changing the
expected to help tofacilitate individuals to gain application so that the needs of each user specifically
knowledge which will then belifted into organizational can be improved.
knowledge that can be used to improve the performance b. Managerial aspects
of activities that will come. Activities Contribute in 1. Number assigned editor should be added, this
Knowledge Management (KM). Contribute activities assignment can be Lecturer utilize deemed competent
closely related to technology, where technology allows in the field of Computer Science. Editor can also be
the exchange of information and knowledge more recruited from other fields lecturer with the record still
widely, and also provides the opportunity for and relationships, knowledge and competence in the
organizations to focus on things such as knowledge activities of the thesis that insight / knowledge of java
leveraging and knowledge reuse. KMS application in material can be improved and expanded.
the survey process Contribute got 70,63% of the results 2. The university can do notifications,
survey as in Figure 4. 6, which means it has more than dissemination of information intensive, or even a
average conditions of a organizations in implementing workshop regarding the availability or procedures for
Knowledge Management (KM). The problem faced is the use Knowledge Management System application, so
the process takes time and value Contribute against that users become accustomed using System
individuals and the group is unclear, thus making the Knowledge management applications significantly.
process Contribute have a low priority among the group c. Aspects of Advanced Research
members. Of these conditions create a need to improve 1. In a subsequent study expected applications
efficiency and innovation the workmanship of Knowledge management System can be applied in a
upcoming activities that are based on the willingness to variety of platforms, not just Android, but Also in the
work together and share ideas. To support these smartphone or other mobile phone, or it can even be a
5
portal web or desktop applications. dynamic nature of knowledge. Journal of the American Society
for Information Science and technology. Vol.53, Issue 12
(Oktober 2002) Hal: 1009 – 1018.
[4] Nonaka, Ikujiro and Takeuchi, Hirotaka (1995). The Knowledge-
Creating Company: How Japanese Companies Create the
Dynamics of Innovation. Oxford: Oxford University Press. 740-
741, August 1987 [Digest 9th Annual Conf. Magnetics Japan, p.
5.CONCLUSIONS 301, 1982].
Generally, this research has been in accordance
with the expected goals, namely implement KMS
(Knowledge Management System) based SECI model
in format mobile e- program informatics engineering
studidi UNINDRA. Based on problem definition and
objectives described in this study, then associated with
the research findings and discussion, it is outline some
conclusions can be made as follows:
1. Based on the readiness test system using
KMD (Knowledge Management Diagnostic) model
whereby prototype KMS Bukowitch measured by GET,
USE, LEARN and CONTRIBUTE, then the result of
measurement on the results of prototype application
readiness earned an average of 71.18%, which is
already above average.
2. Based on the test system using the SQA
(Software Quality Assurance), where system was
measured using eight pieces of the criteria and the
results obtained after 8 respondents surveyed experts it
can score the resulting average is 81.19 , While the
optimal value for a standards-compliant software
quality based on test SQA is 80, thus KMS-based
applications SECI models already meet the quality
standards of the SQA. To make the results of this
modeling helpful for its users, namely the lecturers and
student, then it must be followed by a more in-depth
study on Knowledge Management in order to further
perfect study work continued.

ACKNOWLEDGMENT
Thanks to Dr. Ir. Jarot S. Suroso, M.Eng.

REFERENCES
[1] Yuliazmi. 2005:1. Penerapan Knowledge ManagementPada
Perusahaan Reasuransi: Studi Kasus PT Reasuransi Nasional
Indonesia. http://riyogarta.com/downloads/tesis_yuliazmi.pdf
[2] Tiwana, A. (2000). The knowledge Management Toolkid.
London: Prentice Hall PTR. Upper Saddle River, NJ 07458
[3] McInerney, Claire (2002). Knowledge Management and the