CFP® EXAM

CANDIDATE
HANDBOOK
MARCH 2019
QUICK REFERENCE GUIDE
CFP® EXAMINATION TESTING WINDOWS register as early as possible to benefit from the
Early Bird Registration price and for the best date
March | July | November
and site availability.

NOVEMBER 2018 CFP® EXAMINATION TESTING WINDOWS

Opens Closes Fee
Testing Window: March 12-19, 2019
Early Bird November 15, 2018 January 8, 2019 $625
(Education Verification Deadline: February 12, 2019)
Standard January 9, 2019 February 12, 2019 $725
EXAM REGISTRATION DEADLINES AND FEES
Late Registration February 13, 2019 February 26, 2019 $825
The registration period for each exam administration
is three months, and is broken into three phases:
REGISTER FOR THE EXAM
Early Bird Registration, Regular Registration, and
Late Registration. Candidates are encouraged to Register online at CFP.net/exam

CFP® EXAM PRICING AND REGISTRATION TIMELINE

3 months 6 weeks 2 weeks

1 week after 2 weeks after
before before before
registration registration
registration registration registration
deadline deadline
deadline deadline deadline

$625 $725 $825

Early bird Regular Education Final Prometric Exam Exam

registration registration Verification registration scheduling window window
begins begins deadline deadline deadline opens closes

Late
registration
begins

CONTACT INFORMATION MEDICAL OR OTHER EMERGENCIES

PROMETRIC TEST CENTERS No Shows: If you fail to appear for the exam and do not
provide documentation of medical or other emergency
Contact Prometric with questions about the
afterwards, you will forfeit the entire exam fee.
schedule or the test center for an upcoming
examination. Waiver Requests: In case of a medical or other
emergency, CFP Board will consider waiving the
Prometric Phone: 888-226-9336
forfeiture of the exam fee. The request must be in
Site Closures: prometric.com/en-us/pages/ writing and supported by verifying documentation
siteclosure.aspx from a third party. Requests must be received within
10 business days of the close of the exam window.
CFP BOARD
Inclement Weather/Test Site Emergency:
Contact CFP Board with questions about Unforeseen circumstances may require a test center
exam and certification requirements. to unexpectedly close. Should this happen, Prometric
800-487-1497 (Toll-Free) or 202-379-2200 will make every effort to contact you so that you don’t
travel to the center. Prometric will try contacting you
[email protected] by email and by telephone. Ensure that the contact
1425 K Street NW #800 information you provide during the scheduling and
Washington, DC 20005 registration process is accurate. You will be contacted
by the Prometric scheduling department within 48-72
Fax: 202-379-2299 hours to reschedule your appointment.

Exam Integrity Tip Line: 855-392-6847

TABLE OF CONTENTS
QUICK REFERENCE GUIDE (previous page)

MESSAGE FROM CFP BOARD MANAGING DIRECTOR OF PROFESSIONAL PRACTICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CFP® Certification Examination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Exam Content and Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Sample Exam Questions & Practice Exams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ELIGIBILITY.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

REGISTRATION & SCHEDULING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Registration Process Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Scheduling Your Testing Appointment with Prometric.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Education Verification, Postponement, and Withdrawal Requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rescheduling Confirmed Appointments with Prometric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Testing Accommodations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

EXAM PREPARATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understand the Exam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Develop a Plan for Study. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Practice Exam Taking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Taking a Review Course . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Find Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Plan Your Exam Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

EXAM DAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
What to Bring to the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Check-in Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CFP Board Non-Disclosure Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Taking the Exam (Exam Procedures). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Candidate Conduct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Break Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Finishing the Exam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
After Completing the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

AFTER THE EXAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Exam Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Retake Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Reporting Experience.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

APPENDICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
A. Principal Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
B. Job Task Domains. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
C. Testing Center Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
D. Calculator Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
E. Provided Formulas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
F. Provided Tax Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
G. Policy Exceptions & Appeals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
MESSAGE FROM CFP BOARD’S MANAGING
DIRECTOR OF PROFESSIONAL PRACTICE
Congratulations on your decision to pursue CFP® certification. The education,
examination, experience, and ethics requirements to become a CFP® professional
are rigorous but achievable, and well worth the effort. This Examination Handbook
will guide you through the process of registering for, taking, and understanding the
results of the CFP® Certification Examination (CFP® exam).

The CFP® exam is an important milestone on your path to CFP® certification.

The exam is comprehensive in scope and designed to assess your ability to
integrate and apply a broad base of financial planning knowledge in the context
of real life financial planning situations. All facets of the CFP® exam are guided
by CFP® professionals, including the determination of content coverage, writing,
reviewing and approving of exam questions, as well as the scoring and passing
criteria. By passing this exam, you demonstrate to the public that you have attained
a competency level necessary to practice independently as a financial planner.

This handbook is designed to help you through the process of registering

“ BY PASSING THE
CFP® EXAM, YOU
DEMONSTRATE TO
for, preparing for and sitting for the CFP® exam. If you have questions along THE PUBLIC YOU
the way, we are here to help. Please feel free to contact our dedicated Stakeholder HAVE ATTAINED
Services team at 800-487-1497 or our Exams staff at [email protected]. A COMPETENCY
LEVEL NECESSARY
All of us at CFP Board wish you the best as you prepare to take the CFP® exam and
TO PRACTICE
continue on your path toward a rewarding career as a CFP® professional. INDEPENDENTLY
AS A FINANCIAL

Best Regards,
PLANNER.
”
John Loper, CFP®
Managing Director
Professional Practice

5
OVERVIEW
The CFP® Certification Examination is designed to assess your ability to integrate
and apply a broad base of financial planning knowledge in the context of real life
financial planning situations.
To sit for the exam, you must have completed a financial planning curriculum
at a CFP Board Registered Program, or satisfied CFP Board’s education coursework
requirement through the Challenge Status or Transcript Review options.
The CFP® exam is administered during three 8-day testing windows each year, with
one testing window available each March, July and November. Candidates select
their test day and testing location from a network of more than 265 testing sites in
the U.S. provided by Prometric, CFP Board’s testing administration partner. Each
testing appointment is 7 hours, to accommodate 6 hours of testing time as well as
time for check-in and security procedures and a lunch break (find additional details
in the “Exam Day” section of this handbook).

CFP® CERTIFICATION EXAMINATION

“
• 170 multiple-choice questions
• Two 3-hour sessions THE CFP® EXAM IS
A COMPUTER-BASED
EXAM CONSISTING OF
The CFP® exam consists of 170 multiple-choice questions, delivered in a computer- 170 MULTIPLE-CHOICE
based format, over the course of two 3-hour sessions. The exam includes both stand-
QUESTIONS OVER THE
alone and scenario-based questions. Scenarios can be brief, with a few accompanying
COURSE OF TWO

”
questions, or more extensive, with 10-20 associated questions. Candidates progress
through the exam at their own pace within the provided time allocations. 3-HOUR SESSIONS.

The CFP® exam is a pass/fail exam. Results are verified by CFP Board within four
weeks following the end of the exam testing window, and official exam results are
delivered to candidates by secure email.

EXAM CONTENT AND DEVELOPMENT

The CFP® exam measures your critical thinking and problem-solving ability, with less
emphasis on factual recall or recognition. The exam does not test textbook theories;
rather, it assesses your ability to apply financial planning knowledge in an integrated
approach to real-life financial planning situations. To develop exams that reflect
the current practice of financial planning, CFP Board conducts regular Job Task
Analysis studies to identify the important tasks performed by planners and assess
the knowledge and skills needed to perform these tasks.
Based on the outcomes of the Job Task Analysis, exam questions are written
by volunteer CFP® professionals, with leadership provided by testing experts.
The exam questions are subjected to a rigorous, multiple stage review process,
including a final review by CFP Board’s Council on Examinations.
The content of the CFP® exam is based on CFP Board’s Principal Knowledge Topics
and Job Task Domains (refer to Appendices A and B for complete lists). The March
2016 CFP® exam and later exams are based on the 2015 Job Task Analysis, available
at CFP.net/JTA2015.

6
Each of the 170 exam questions is linked to at least one of the following Principal
Knowledge Topics, in the approximate percentages indicated following the
general headings.

A. Professional Conduct and Regulation (7%) E Investment Planning (17%)

B. General Principles of Financial Planning (17%) F. Tax Planning (12%)
C. Education Planning (6%) G. Retirement Savings and Income Planning (17%)
D. Risk Management and Insurance Planning (12%) H. Estate Planning (12%)

Exam questions integrate tasks from CFP Board’s list of Job Task Domains, which
is organized around the following categories:

1. Establishing and Defining the Client-Planner 5. Communicating the Recommendation(s)

Relationship
6. Implementing the Recommendation(s)
2. Gathering Information Necessary to Fulfill the
7. Monitoring the Recommendation(s)
Engagement
8. Practicing within Professional and Regulatory
3. Analyzing and Evaluating the Client’s Current
Standards
Financial Status
4. Developing the Recommendation(s)

SAMPLE EXAM QUESTIONS & PRACTICE EXAMS

A complimentary online quiz on CFP Board’s website includes 10 multiple-choice
questions that have appeared in previous administrations of the CFP® exam to
provide you with an understanding of the question format and structure.
Access the sample quiz at: CFP.net/sample-exam-questions
CFP Board also offers a Practice Exam to help candidates study for the CFP®
exam. The Practice Exam is updated for the March 2019 exam, now featuring 170
questions. The questions are retired from previous CFP® exams. The Practice Exam
is accessible online and provides immediate scoring with feedback on correct
answers with rationales.
Learn about and purchase the Practice Exam at: CFP.net/practice-exam
CFP Board also offers a tutorial that gives candidates an opportunity to become
familiar with the test delivery software. prometric.com/_layouts/results/index.html

7
ELIGIBILITY
You may register for the exam before completing CFP Board’s education
coursework requirement; however, you may not sit for the exam until
CFP Board has verified your completion of the coursework requirement.

The coursework requirement can be met in several ways, including:

1. Completing a CFP Board Registered Program (see CFP.net/programs)

2. Completing equivalent coursework subject to CFP Board’s Transcript Review

process (see CFP.net/transcriptreview)

3. Holding certain professional designations, credentials or academic degrees

pre-approved by CFP Board can qualify candidates to accelerate their path
to certification by bypassing the majority of the education coursework
requirement to sit for the CFP® exam upon completion of the Capstone
course or the Capstone Alternative (see CFP.net/challenge)

CFP Board Registered Programs provide education verification directly to

CFP Board. Transcript Review and the accelerated path options require you to
arrange for specific documentation to be provided to CFP Board for review.
Verification of your coursework requirement completion must be received
at CFP Board by the Education Verification Deadline for your selected
exam administration. If verification is not received by the deadline, your
exam registration will be withdrawn, and a $100 postponement fee will be
applied. If you fail to secure a subsequent registration within the next two
exam administrations, request postponement or withdrawal, the entire
exam credit will be forfeited.

8
REGISTRATION & SCHEDULING
To sit for the CFP® exam, you must complete CFP Board’s exam
registration form, submit payment of the exam registration fee, and IMPORTANT NOTE
then schedule your testing appointment with CFP Board’s testing ON EDUCATION
administrator, Prometric. VERIFICATION:

Testing appointments are scheduled on a first-come, first-serve basis. You can register for the CFP®
exam prior to completing CFP
We encourage you to register for the exam 60 days or more in advance
Board’s education coursework
for the best date and site availability. requirement. However, CFP
Board must receive verification
REGISTRATION PROCESS OVERVIEW of your completed coursework
requirement by the verification
1. Create a CFP Board online account at CFP.net/account deadline. If verification is not
If you have previously registered for the exam or have already created received by the deadline,
your online account, you may simply log in to your secure CFP Board your exam registration will be
account to start the registration process. withdrawn.

2. Login to your CFP Board account and complete the

exam registration form
Click the “Exam” section of the Certification Tracker image, or select
the “Certification Requirements” link in your account menu.
3. Submit payment of the exam registration fee
“ PURSUING CFP®
CERTIFICATION REQUIRES
A SERIOUS DEDICATION
The exam registration process in your online CFP Board account OF TIME AND EFFORT.
allows you to pay the registration fee by credit card. BUT THE REWARDS IT
OFFERS ARE WELL WORTH
4. Schedule your testing appointment with Prometric
THE EFFORT. CFP BOARD
After submitting payment of the registration fee, you will be provided RESEARCH HAS SHOWN
with instructions for selecting your testing appointment on the
THAT THE CLIENTS OF CFP®
Prometric website.
PROFESSIONALS TEND
TO BE MORE SATISFIED
SCHEDULING YOUR TESTING APPOINTMENT WITH PROMETRIC
WITH THEIR FINANCIAL
You can schedule your testing appointment after you complete CFP PLANNING ENGAGEMENTS
Board’s exam registration form and pay the exam registration fee (see AND ARE MORE LIKELY
above). CFP Board will notify you via email when your eligibility is TO RECOMMEND THEIR
confirmed and will provide you with a link to the Prometric website PLANNER TO FAMILY

”
where you can schedule your test day and testing site location.
OR FRIENDS.
1. Follow the link in your confirmation email to the Prometric website
and select “Certified Financial Planner” from the dropdown menu.
2. Select “United States” and the state where you would like to take the
CFP® exam.
3. Select “Schedule an Appointment” from the top of the page.
4. Read the provided Privacy Policy Notice and the Data Privacy Notice
and select “I agree.”
5. Enter your CFP Board ID number in the “Eligibility ID” field, then,
enter the first four letters of your last name.
6. Use the search box to enter the area where you would like to take the
CFP® exam.
7. Select the “Schedule an Appointment” link from the list of available
test centers.
8. To select your testing date and time, select the button labeled “Find
available seats in a 3-month period,” then select the month when
the CFP® exam is offered (March, July or November). Click the “Go”
button to find available appointments.

9
 9. Use the calendar display to select a highlighted date from the
clickable links. Use the “Select an Available Time” list to identify
available timeslots for the date selected. Select an appointment time
for taking the CFP® exam.
10. Complete the requested additional information. Note that your CFP
Board ID, first, and last name will be pre-filled on the form. Enter your
address and contact information into the appropriate fields. Click
“Next” to continue.
11. Verify your selected CFP® exam date and location. Ensure that
this information matches your selection. If changes need to be
made, use the “Back” button to revise your appointment. If the
testing appointment information is correct, select the “Complete
Appointment” button to confirm.
12. Upon confirmation, you will receive an email from Prometric with your
testing appointment confirmation details. Please save or print a copy
of the appointment confirmation for your records.
Scheduling is on a first-come, first-serve basis. Register for the exam
60 days or more in advance to help secure the most options for testing
dates, times and locations.

EDUCATION VERIFICATION, POSTPONEMENT,

AND WITHDRAWAL REQUESTS
(Deadline to request a withdrawal/postponement: five days before the
start of the testing window)
Continue Your Path to CFP®
Certification: After you register for EDUCATION VERIFICATION
the CFP® exam, you can continue
your work to complete the other CFP Board must receive verification of completion of the education
requirements for CFP® certification. coursework requirement for CFP® certification by the Education
Log into your online CFP Board Verification Deadline. Failure to meet the deadline results in de-
account to report experience registration, release of the seat to other candidates, and postponement.
through the Experience Reporting The postponement fee is $100.
Profile and to make progress
toward other requirements. FAILURE TO SCHEDULE
Candidates who are fully registered with CFP Board (i.e. exam application
completed, exam fee paid, and education verification completed),
but have not scheduled an appointment with Prometric will have until
the withdrawal/postponement deadline (5 days prior to the start of
the testing window) to secure an exam seat with Prometric. Failure to
secure an exam site with Prometric will result in de-registration and
postponement. The fee for postponement is $100.

POSTPONEMENT
The postponement fee is $100. Candidates may postpone an exam
only once per registration. The subsequent exam appointment must
be rescheduled by the next two exam administrations testing window.
Please note that the postponement deadline is 12 days prior to the first
day of the exam window. For the March 2019 exam, the deadline is
February 28, 2019.

WITHDRAWAL REQUEST
Candidates who decide not to pursue the exam after registering and
wish to withdraw their application are eligible to receive a $200 refund.
Please note that the withdrawal deadline is 12 days prior to the first
day of the exam window. For the March 2019 exam, the deadline is
February 28, 2019.

10
RESCHEDULING CONFIRMED APPOINTMENTS WITH PROMETRIC
Through Prometric, candidates are permitted to reschedule their exam
date, test site location, and scheduled test start times within their
registered exam window. No charges are applied for scheduling changes
30 days or more in advance of the scheduled exam appointment with
Prometric. A $100 scheduling change fee is applied for changes made
between 5 to 29 days in advance of the scheduled exam. No changes are
permitted less than 5 days in advance of their scheduled appointment.

30 Days (No change fee) — 29-5 Days ($100 change fee) —

5 Days (not permitted) —
Exam Day —

If you are moving your exam date from one exam administration to a
future exam administration, you are subject to either the withdrawal or
Postponement policy. The Reschedule Policy is not applicable as this
policy only concerns rescheduling an exam appointment during the same
testing window.
Important Note: In order to withdraw from an exam or postpone
your exam appointment, candidates must contact CFP Board at
[email protected]. Prometric will not be able to cancel your
exam appointment if contacted.

TESTING ACCOMMODATIONS
CFP Board is committed to ensuring access to the CFP® Certification
Examination for all individuals with disabilities and supports the
Americans with Disabilities Act as Amended (ADAAA). CFP Board
“ CFP BOARD PROVIDES
REASONABLE AND APPROPRIATE
ACCOMMODATIONS TO
provides reasonable and appropriate accommodations to individuals with INDIVIDUALS WITH DISABILITIES
disabilities who document a need for testing accommodations. WHO DOCUMENT A NEED FOR

”
You can request testing accommodations after completing the exam TESTING ACCOMMODATIONS.
registration form and making payment to CFP Board by submitting a
Testing Accommodations Request Form.
Requests for testing accommodations are inherently individualized and
considered on a case-by-case basis. Consequently, no single type of
accommodation will necessarily be appropriate for all individuals with
disabilities, and simply demonstrating that an individual meets diagnostic
criteria for a particular medical condition or disorder does not mean that
person is automatically entitled to testing accommodations.
The testing accommodations available include, but are not limited to:
Extended Time: Standard Time + 50% (total: 9 hours)
(Session 1: Test 4.5 hours; Session 2: Test 4.5 hours)
Additional 30 minute break per testing session (total: 7 hours)
(Session 1: Test 3.5 hours; Session 2: Test 3.5 hours)
Scribe
Large-Font Exam
Private Room
Testing accommodation requests are not required for the use of
eyeglasses and hearing aids; insulin pump, if attached to your
body (medical equipment not attached to your body requires an
accommodation request); anti-glare screen; or cane/crutches/walker.
To learn more and to request testing accommodations, visit CFP Board’s
website at: CFP.net/exam-special-accommodations
11
EXAM PREPARATION
You are encouraged to prepare for the exam in advance of the scheduled
appointment. Advance preparation can help increase your confidence
and reduce anxiety as the exam draws near. Take time to learn what to
expect and what is expected of you at the testing center. CFP Board has
compiled a few tips from current resources that outline strategies to build
the foundation for a sound plan of study.

UNDERSTAND THE EXAM

A deeper understanding of the exam structure and its components will help
you to develop a plan to prepare for the exam. Understanding the exam
and its components helps you to avoid the following costly mistakes:
“ THE FIRST STEP IN
PREPARATION IS TO BECOME
FAMILIAR WITH THE EXAM. A
• Believing myths about the exam DEEPER UNDERSTANDING OF
THE EXAM STRUCTURE AND
• Wasting time on “beat the test strategies” ITS COMPONENTS WILL HELP
YOU TO DEVELOP A PLAN TO

”
Your best strategy is to ensure sufficient time is spent mastering the PREPARE FOR THE EXAM
content addressed on the exam. Managing time before and during
the exam is also a key strategy. Understanding the exam will help you
develop an approach for managing the time spent preparing for exam
sections and responding to items on the exam.
Identify the following facets of the exam before you develop a study plan:
1. How many questions are on the exam?
2. What format are the questions in?
3. How much time do you have to take the exam?
4. What topics are covered on the exam?
5. What do some of the questions look like?

DEVELOP A PLAN FOR STUDY

After answering the questions above, we recommend you develop a
plan that provides adequate time for reviewing items related to all of the
major categories outlined in CFP Board’s Principal Topics and Job Task
Domains. Allocate additional time for areas where you have identified
deficiencies in knowledge and skill mastery.
Find a study space that is free from distractions. Make sure you have
ample space for your textbooks and notes. Find a space with plenty of
lighting and a comfortable chair. Consider what works for you and make
every effort to maintain a consistent study schedule at regular intervals.
Take time to write down everything you already know about the topic you
are reviewing. Use your notes on the topic to identify any gaps in your
understanding. Draft notes that address the gaps you have identified.
Record your ideas in a brief format that will allow you to recall everything
you need to know during the exam.
For more on how to develop an exam study strategy including
setting priorities and creating a study plan that works, refer to the
companion to this Exam Handbook, the CFP® Exam Candidate
Preparation Toolkit.

12
PRACTICE EXAM TAKING
7 TIPS FOR TAKING A
As you study, try to identify questions that could possibly be asked on MULTIPLE-CHOICE EXAM
the test and assemble your own practice exam by integrating ideas from
your readings, lectures, and notes. 1. Read the entire question before
you look at the possible answers.
You can also use prepared practice exams, which are available from
2. Come up with the answer in
exam preparation vendors. CFP Board offers a complimentary
your head before looking at the
10-question sample quiz as well as a 170-question Practice Exam for possible answers; this way, the
purchase. Learn more about these resources from CFP Board at: choices given on the test won’t
CFP.net/sample-exam-questions distract you from focusing on the
Take advantage of the resources available to practice responding to question.
multiple-choice tests. Familiarize yourself with the structure and prompts 3. Read all the choices before
that ask you to respond to the question material. Develop the skill of choosing your answer so that you
identifying key pieces of information that are needed to respond to the select the best one.
test questions. 4. Eliminate answers you know are
Sometimes it helps to express ideas in words. Discuss your practice exam not correct.
items with others. Make sure you speak out loud when you explain the 5. There is no guessing penalty,
answer to a test question. Verbalizing your thoughts will help you to get it so it’s always best to take an
clear in your head. This practice will also help you identify gaps where you educated guess if you are
will need more work. uncertain of the answer.
6. Don’t keep changing your
TAKING A REVIEW COURSE answer; usually your first choice is
the right one, unless you misread
Many exam takers find that a review course — though not required the question.
by CFP Board — helps them prepare for the CFP® exam. CFP Board
provides a partial list of available review courses at previewcourses.net; 7. Go through the exam and
other courses can be found by searching online. These courses and their answer the questions you know
providers are not endorsed or recommended by CFP Board. first. Mark the others for review
and then go back to those you
skipped over. This will ensure that
FIND SUPPORT you don’t lose time by focusing on
Exam takers often find it beneficial to have support as they prepare for one question you aren’t sure about.
the CFP® exam. Often, connecting with someone who is also studying or
who has recently completed the exam and certification process can be
very helpful. Forming or finding a study group can help you carve out
dedicated study time and stay focused on topics for review. Group study
sessions allow members to learn from peers. As the group works its way
through the topics, you or your group members may have questions that
can be addressed by each other. Being part of a group may also help
“ I’VE BEEN THANKFUL
FOR THE QUESTIONS
AND ANSWERS MEMBERS
encourage you to remain accountable to your study schedule and make
POSTED ON THE CANDIDATE
the most of your study time.
FORUM DURING THE TIME
The CFP Board Candidate Forum is an online discussion community for I WAS STUDYING FOR
those pursuing CFP® certification. Here you can join the conversation CFP® EXAM. I OWED THE
with other candidates for CFP® certification to ask questions, seek SUCCESS OF PASSING THE
advice, and learn from others’ experiences. You can also connect with
EXAM TO THE EXPERIENCE
others preparing for the upcoming exam in the Study Group Forum.
AND ENCOURAGEMENT
You can access the Candidate Forum and the Study Group Forum at
candidateforum.CFP.net. SHARED BY THE FORUM
MEMBERS. – DIEP LE,

”
The CFP Board Mentor Program connects candidates for CFP® certification CFP®.
with established CFP® professional volunteers in a relationship designed
to provide free one-on-one guidance, advice and support. Details are
available at CFP.net/Mentor.

13
PLAN YOUR EXAM DAY
TEST DRIVE
Become familiar with your schedule on exam day. Map routes to the
test center in advance and practice driving there a week before your Prometric offers test takers the
opportunity to take a 30-minute
scheduled appointment. Plan to arrive at the testing center 30 minutes
“dry run” of the test center
in advance of your scheduled appointment time. Review check-in experience prior to their exam,
procedures for the test center. Understand the center’s rules and whenever the test center has
requirements. Identify how your appointment time will be allocated available appointments. The
to specific activities so you know what to expect on exam day. program, called Test Drive, allows
candidates to walk through, on
Do not neglect your health and personal well-being prior to the
a practice basis, all check-in and
exam. Continue your social and recreational activities and take breaks testing procedures that occur at
throughout the course of your study. the test center on test day.
Study like you are preparing for a marathon. Marathon runners do not The optional Test Drive experience
train by running 24 hours a day. Instead they take regular breaks to costs $30 U.S. and includes check-
ensure they have recovered from their training efforts. Excessive studying in, ID confirmation, documentation
may actually be counter-productive. Develop a study routine that allows checking, image capture, seating,
for you to take free time throughout the week. And do your best to get tutorial, a generic sample test, a
a good night’s sleep the evening before your testing appointment. Part survey of the experience, an end-
of managing test-related anxiety effectively comes from budgeting of-test report and check-out.
sufficient time to cover the material and time for adequate rest. Once checked in, you’ll be exposed
to the full testing experience
described above, in addition to
the use of lockers, testing at a
computer for 15 minutes and
exposure to TCAs walk-throughs,
which occur during any actual
test. While Test Drive will not
necessarily represent the look, feel
or content of your particular exam,

“
it will allow you to experience
PERSONAL FINANCIAL PLANNING IS AN EXCITING, GROWING samples of question types that
PROFESSION. WITH THE ECONOMIC CHALLENGES THE WORLD you might encounter on the actual
HAS FACED IN RECENT YEARS, AND WITH INDIVIDUALS FACING exam. Additionally, by driving to
INCREASED RESPONSIBILITIES AND OPTIONS FOR PLANNING THEIR the testing center in advance, you
can familiarize yourself with the
OWN FINANCES, THERE HAS NEVER BEEN A GREATER NEED FOR

”
parking situation, the location of
PROFESSIONAL FINANCIAL PLANNING SERVICES. the testing suite and the time it
takes to drive to the center.
Test takers interested in scheduling
a Test Drive appointment can do so
in the same manner in which they
would schedule an actual exam.

14
EXAM DAY
You must report to the examination site 30 minutes in advance of your scheduled
appointment time.

WHAT TO BRING TO THE EXAM

Bring the following items to the exam site:
1. Valid government-issued photo identification, exactly matching the name under “ BECOME FAMILIAR
WITH YOUR SCHEDULE

”
which you registered, such as: ON EXAM DAY.
• Valid driver’s license • Valid passport
• Valid government-issued ID card • U.S. military ID card

2. One or more battery-powered, non-programmable, dedicated financial function

calculator(s). (see Calculator Policy in Appendix E)
You may not bring any of these prohibited items:
1. Food and drink (including water) are not permitted in the exam room. (All
test sites provide access to water fountains located outside of the exam room.
Individuals who require access to food or liquids for medical reasons during
any of the exam sessions are required to file a Testing Accommodations
Request Form.)
2. No notes of any kind are permitted in the testing room(s).
3. While testing is in session, candidates are prohibited from accessing electronic
devices other than an acceptable calculator.

CHECK-IN PROCESS
1. The check-in process verifies the identity of the candidate (see Appendix
C) and assures nothing is taken into the testing room that could potentially
jeopardize the security of the exam.
“ THE CHECK-IN
PROCESS VERIFIES
THE IDENTITY OF
2. As part of the check-in process, candidates are provided with a locker key and THE CANDIDATE AND
instructed to leave all personal belongings in assigned lockers. ASSURES NOTHING
3. Once personal items are secured, the check-in process continues with the IS TAKEN INTO THE
verification of valid, government-issued, photo ID and electronic capture of TESTING ROOM THAT
fingerprints and photograph. A scan of the fingerprint is captured each time a COULD POTENTIALLY
candidate enters or leaves the exam room. JEOPARDIZE THE
4. Prior to entering the exam room, candidates are asked to verify they have SECURITY OF

”
nothing in their pockets (pull-out pockets), and the proctor conducts a brief THE EXAM.
body scan using a portable wand (much like TSA at the airport). Calculators are
inspected according to CFP Board’s Calculator Policy (see Appendix E), and
memory is cleared before entering the exam room.
5. Upon completing the check-in process, the proctor escorts the candidate to his
or her assigned workstation.
6. Scratch paper and noise cancelling headphones are available, but optional.
Scratch paper is collected and is not permitted to leave the examination room.
7. Security of the exam is protected by active proctoring and monitoring of video
camera surveillance. The digital video recordings are retained until after exam
results are official.

View a short video of the check-in process at Prometric test centers at:
prometric.com/en-us/clients/cfpboard/Pages/landing.aspx

15
CFP BOARD NON-DISCLOSURE AGREEMENT
CANDIDATE CONDUCT
You are required to sign the CFP Board Non-Disclosure Agreement
before the start of each exam. Signing the agreement is a commitment You are expected to conduct
yourself in an ethical manner
to behaving ethically before, during, and after the exam. Please see the
before, during and after the CFP®
Candidate Conduct sidebar on this page for more information. Certification Examination. Actions
such as, but not limited to, using
TAKING THE EXAM (EXAM PROCEDURES) any prohibited aids in connection
with the exam including violations
Once seated, you may progress through the first section of the exam at of the Calculator Policy, attempting
your own pace. Basic instructions are provided at the onset, and timing to give or receive assistance, or
of the exam begins with the presentation of the first exam question. to otherwise communicate in
Please note that the concept of “brain dumping” at the start of the test is any form with another person
inappropriate and not allowed. about the exam during the exam
administration, will result in
The exam is presented in two 3-hour sessions separated by a scheduled investigation by an independent
40-minute break. An exam clock is provided to show available time entity and/or CFP Board. CFP
remaining. Board will take disciplinary action,
During the exam you have the ability to highlight text and mark questions if appropriate.
for later review. You also have access to the Formulas and Tax Tables Before taking the exam, you will
provided in Appendices F and G. be required to agree that you
understand that you are prohibited
A computer-based exam tutorial is available to help you become familiar from sharing exam questions with
with the testing interface at: prometric.com/_layouts/results/index.html any entity other than CFP Board.
Revealing questions may result
BREAK TIMES in disciplinary action including,
but not limited to: monetary
Scheduled: A scheduled 40-minute break will begin upon completion of restitution, being permanently
all the questions in the first session, or when time expires — whichever barred from taking any CFP
occurs first. Be sure to return to your workstation before the 40-minute Board exam or prosecution under
break time ends. Timing of the second session begins exactly 40 minutes copyright law. If any individual or
after the completion of the first session, regardless of whether or not you entity (including a review course
have returned to your seat. provider or academic program)
asks you to reveal contents of the
Unscheduled: You may also take unscheduled breaks; however, the examination, please report the
exam clock continues during such absences. Fingerprint scans are incident to CFP Board.
used to document each time you leave and return to the testing
If CFP Board or the exam proctors
room. Candidates are prohibited from accessing their lockers during find reason to believe that you
unscheduled breaks. are involved in examination
Check in Procedure: Upon returning from a break, without exception, misconduct or any other testing
you must go through all security checks, present valid ID, sign-in and, if irregularity that could compromise
the integrity of the exam, your
required by the test sponsor, provide a fingerprint to be re-admitted to
exam may not be scored, the exam
the test room (see Appendix C). fee may be forfeited and you may
be barred from taking future CFP
FINISHING THE EXAM Board exam administrations.
If additional time remains after all exam questions have been answered, Exam Integrity Tip Line:
you may review your work and make any changes to your responses 855-EXAM TIP or 855.392.6847
until time expires for the exam section. Please note that you are not CFP Board’s confidential, toll-free
permitted to revisit the first exam section once you begin your scheduled Exam Integrity Tip Line is available
40-minute break. for examinees to report any type
of exam-related security issue or
Upon completion of the two sessions of the exam, you will view and
misconduct.
be able to print your preliminary score report. Make sure you retain the
preliminary score report after you leave the test center.

AFTER COMPLETING THE EXAM

Upon completion of the exam, you are required to exit the testing room
and report to the proctor. You will be asked to retrieve your personal
belongings from your locker and return your locker keys.

16
AFTER THE EXAM
EXAM RESULTS
The CFP® Certification Examination is a criterion-referenced, pass or fail
exam. The CFP® exam is scored based upon a minimum standard, or
criterion, established by CFP® professionals in a formal process known
as Standards Setting. The Standards Setting process establishes a cutoff
standard score for passing the exam. This standard is then implemented
and applied to all exam administrations.
In alignment with certification best practices, CFP Board will be
establishing a passing standard for the March 2019 examination after
collecting statistics on revised items related to the tax law changes. In lieu
of a preliminary pass/fail exam result, candidates will receive a “Notice
of Completion” rather than a preliminary result report at the end of their
exam. CFP Board will send final result reports approximately one month
after the administration. Preliminary result reporting will resume for the
July 2019 administration.
CFP Board does not disclose exam results over the phone, via email or
by fax.

“
RETAKE POLICY
CANDIDATES WHO DO
If you do not pass the CFP® exam and elect to retest, you are required to
retake the entire exam. You must wait until the next testing window to NOT PASS THE EXAM RECEIVE
retest and will need to pay the exam fee for each retake. A DIAGNOSTIC REPORT OF
THEIR EXAM PERFORMANCE
CFP Board has implemented the following limits on the number of times ACROSS THE PRINCIPAL
an individual can attempt the CFP® exam:
TOPICS, WITH INDICATIONS
1. Individuals may attempt the exam up to a lifetime maximum of five OF RELATIVE STRENGTHS AND

”
times. (Individuals who have attempted the exam four or five times WEAKNESSES.
prior to January 1, 2012 will be permitted two additional attempts.)
2. Individuals may attempt the exam a maximum of three times within
a 24-month period. If an individual attempts the exam on three
successive administrations, a one year period consisting of three exam
administrations must pass before registering for another attempt.

17
REPORTING EXPERIENCE Timeline for Experience.
Experience must be completed CFP BOARD’S CAREER
Experience can be reported to CENTER:
within 10 years before and five
CFP Board at any time, online,
years after successful completion As you look to gain work
through the Experience Reporting
of the CFP® exam. Experience experience, the CFP Board
Profile. The Experience Reporting
is recorded online through the Career Center can be a valuable
Profile can be accessed through
CFP Board Experience Reporting resource. The Center includes an
your online CFP Board account. active job board of open positions
Profile. CFP Board encourages
Click on the Experience link within at all experience levels with
those pursuing certification to
the Certification Tracker. financial services companies plus
submit eligible experience for
Experience Standards. Because acceptance on an ongoing basis internships, as well as resources
relating to the financial planning
CFP® certification indicates until the required number of
field and professional development.
to the public your ability to experience hours are met. If the You can access the Career Center
provide financial planning start date for an experience entry at: CFP.net/career-center.
without supervision, CFP Board falls outside of the 10-year or
requires you to have experience five-year window, the candidate
in the financial planning process. will have the ability to refresh the
Qualifying experience includes hours for a current position or add
activities involving the delivery additional experience within the
of financial planning services appropriate time frame.
to individual clients. Whether
Bachelor’s Degree Requirement.
you engage with clients directly,
Submit an official transcript
supervise or support the financial
verifying that you hold a bachelor’s
planning process, teach finance-
degree or higher from an
related courses, or participate in
accredited college or university.
internships or the FPA Residency
Degree accreditation must be
Program, there are many paths
recognized by the U.S. Department
to completing the experience
of Education at the time the degree
requirement. Submit experience
is awarded. You do not need to
activities and experiences that
submit the transcript in order to sit
reflect your financial planning
for the CFP® exam. However, you do
knowledge and competencies.
need to complete this requirement
in order to become certified.

18
APPENDIX A: PRINCIPAL TOPICS LIST (72 TOPICS)
The following Principal Topics are based on the results of CFP Board’s 2015 Job Task Analysis. The Principal
Topics serve as a curricular framework and also represent subject topics that CFP Board accepts for continuing
education credit, effective January 2016. Each exam question will be linked to one of the following topics, in the
approximate percentages indicated following the general headings.

8 PRINCIPAL KNOWLEDGE TOPIC CATEGORIES: C.20 Gift/income tax strategies

A. Professional Conduct and Regulation (7%) C.21 Education financing
B. General Principles of Financial Planning (17%)
D. RISK MANAGEMENT AND
C. Education Planning (6%) INSURANCE PLANNING (12%)
D. Risk Management and Insurance Planning (12%) D.22 Principles of risk and insurance
E. Investment Planning (17%) D.23 Analysis and evaluation of risk exposures
F. Tax Planning (12%) D.24 Health insurance and health care cost management
G. Retirement Savings and Income Planning (17%) (individual)

H. Estate Planning (12%) D.25 Disability income insurance (individual)

D.26 Long-term care insurance (individual)
A. PROFESSIONAL CONDUCT
D.27 Annuities
AND REGULATION (7%)
D.28 Life insurance (individual)
A.1 CFP Board’s Code of Ethics and Professional
Responsibility and Rules of Conduct D.29 Business uses of insurance
A.2 CFP Board’s Financial Planning Practice Standards D.30 Insurance needs analysis
A.3 CFP Board’s Disciplinary Rules and Procedures D.31 Insurance policy and company selection
A.4 Function, purpose, and regulation of financial D.32 Property and casualty insurance
institutions
A.5 Financial services regulations and requirements E. INVESTMENT PLANNING (17%)
A.6 Consumer protection laws E.33 Characteristics, uses and taxation of investment
vehicles
A.7 Fiduciary
E.34 Types of investment risk
B. GENERAL PRINCIPLES OF E.35 Quantitative investment concepts
FINANCIAL PLANNING (17%) E.36 Measures of investment returns
B.8 Financial planning process E.37 Asset allocation and portfolio diversification
B.9 Financial statements E.38 Bond and stock valuation concepts
B.10 Cash flow management E.39 Portfolio development and analysis
B.11 Financing strategies E.40 Investment strategies
B.12 Economic concepts E.41 Alternative investments
B.13 Time value of money concepts and calculations
B.14 Client and planner attitudes, values, biases and F. TAX PLANNING (12%)
behavioral finance F.42 Fundamental tax law
B.15 Principles of communication and counseling F.43 Income tax fundamentals and calculations
B.16 Debt management F.44 Characteristics and income taxation of business
entities
C. EDUCATION PLANNING (6%) F.45 Income taxation of trusts and estates
C.17 Education needs analysis F.46 Alternative minimum tax (AMT)
C.18 Education savings vehicles F.47 Tax reduction/management techniques
C.19 Financial aid F.48 Tax consequences of property transactions

19
F.49 Passive activity and at-risk rules G.61 Retirement income and distribution strategies
F.50 Tax implications of special circumstances G.62 Business succession planning
F.51 Charitable/philanthropic contributions and deductions
H. ESTATE PLANNING (12%)
G. RETIREMENT SAVINGS AND H.63 Characteristics and consequences of property titling
INCOME PLANNING (17%) H.64 Strategies to transfer property
G.52 Retirement needs analysis
H.65 Estate planning documents
G.53 Social Security and Medicare
H.66 Gift and estate tax compliance and tax calculation
G.54 Medicaid
H.67 Sources for estate liquidity
G.55 Types of retirement plans
H.68 Types, features, and taxation of trusts
G.56 Qualified plan rules and options
H.69 Marital deduction
G.57 Other tax-advantaged retirement plans
H.70 Intra-family and other business transfer techniques
G.58 Regulatory considerations
H.71 Postmortem estate planning techniques
G.59 Key factors affecting plan selection for businesses
H.72 Estate planning for non-traditional relationships
G.60 Distribution rules and taxation

APPENDIX B: JOB TASK DOMAINS LIST

The following Job Task Domains are based on the 1. Summary of assets (e.g., cost basis information,
results of CFP Board’s 2015 Job Task Analysis. beneficiary designations and titling)
2. Summary of liabilities (e.g., balances, terms,
1. ESTABLISHING AND DEFINING THE interest rates)
CLIENT-PLANNER RELATIONSHIP
3. Summary of income and expenses
A. Identify the client (e.g., individual, family, business,
4. Estate planning documents
organization)
5. Education plan and resources
B. Discuss the financial planning process
6. Retirement plan information
C. Explain scope of services offered
7. Employee benefits
D. Assess and communicate ability to meet the client’s
needs and expectations 8. Government benefits (e.g., Social Security,
Medicare)
E. Identify and disclose conflicts of interest in client
relationships 9. Special circumstances (e.g., legal documents and
agreements, family situations)
F. Discuss responsibilities of parties involved
10. Tax documents
G. Define and document the scope of the engagement
11. Investment statements
H. Provide client disclosures
12. Insurance policies and documents (e.g., life, health,
1. Regulatory disclosure
disability, liability)
2. Compensation arrangements and associated
13. Closely held business documents (e.g., shareholder
potential conflicts of interest
agreements)

2. GATHERING INFORMATION NECESSARY 14. Inheritances, windfalls, and other large lump sums
TO FULFILL THE ENGAGEMENT
3. ANALYZING AND EVALUATING THE
A. Explore with the client their personal and financial
CLIENT’S CURRENT FINANCIAL STATUS
needs, priorities and goals
A. Evaluate and document the strengths and
B. Assess the client’s level of knowledge, experience and
vulnerabilities of the client’s current financial situation
risk tolerance
including:
C. Evaluate the client’s risk exposures (e.g., longevity,
1. Statement of financial position/balance sheet
economic, liability, healthcare)
2. Cash flow statement
D. Gather relevant data including:
3. Capital needs analysis (e.g., insurance, retirement,
major purchases)
20
 4. Asset protection (e.g., titling, trusts, etc.) 2. Behavioral finance issues (e.g., anchoring,
overconfidence, recency)
5. Asset allocation
3. Their interdependence
6. Client liquidity (e.g., emergency fund)
D. Document recommendations
7. Government benefits (e.g., Social Security,
Medicare)
5. COMMUNICATING THE RECOMMENDATION(S)
8. Employee benefits
A. Present financial plan and provide guidance
9. Investment strategies
1. Goals
10. Current, deferred and future tax liabilities
2. Assumptions
11. Estate tax liabilities
3. Observations and findings
12. Tax considerations
4. Alternatives
13. Income types
5. Recommendations
14. Retirement plans and strategies (e.g., qualified
plans, IRAs) B. Obtain feedback from the client and revise the
recommendations as appropriate
15. Accumulation planning
C. Provide documentation of plan recommendations and
16. Distribution planning any additional disclosures
17. Estate documents D. Verify client acceptance of recommendations
18. Ownership of assets
6. IMPLEMENTING THE RECOMMENDATION(S)
19. Beneficiary designations
A. Create a prioritized implementation plan with timeline
20. Gifting strategies
B. Directly or indirectly implement the recommendations
21. Executive compensation (e.g., deferred
compensation, stock options, RSUs) C. Coordinate and share information, as authorized, with
others
22. Succession planning and exit strategy
D. Define monitoring responsibilities with the client
23. Risk management (e.g., retained risk and insurance
(e.g., explain what will be monitored, frequency of
coverage)
monitoring, communication method(s))
24. Educational financial aid
25. General sources of financing 7. MONITORING THE RECOMMENDATION(S)
26. Special circumstances (e.g., divorce, disabilities, A. Discuss and evaluate changes in the client’s
family dynamics, etc.) personal circumstances (e.g., aging issues, change in
employment)
27. Inheritances, windfalls, and other large lump sums
B. Review the performance and progress of the plan
28. Charitable planning
C. Review and evaluate changes in the legal, tax and
29. Aging and eldercare economic environments
30. Mental capability and capacity issues D. Make recommendations to accommodate changed
B. Identify and use appropriate tools and techniques to circumstances
conduct analyses including: E. Review scope of work and redefine engagement as
1. Financial calculator appropriate

2. Computer spreadsheet F. Provide ongoing client support (e.g., guidance,

education)
3 Financial planning software
8. PRACTICING WITHIN PROFESSIONAL
4. DEVELOPING THE RECOMMENDATION(S) AND REGULATORY STANDARDS
A. Evaluate alternatives to meet the client’s goals and A. Adhere to CFP Board’s Standards of Professional
objectives Conduct
1. Sensitivity analysis (e.g., factors outside of client B. Manage practice risk (e.g., documentation, monitor
control) client noncompliance with recommendations)
B. Consult with other professionals as appropriate C. Maintain awareness of and comply with regulatory and
C. Develop recommendations considering: legal guidelines

1. Client attitudes, values and beliefs

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APPENDIX C: TESTING CENTER REGULATIONS
PROMETRIC TEST CENTER REGULATIONS • The TCA will inform you what is permitted
during exam breaks, specifically regarding
Candidates are required to be professional, civil and
whether access to your locker, and access to
respectful at all times while on the premises of the
cell phones and notes within it, is permitted or
test center. All exams are continuously monitored by
not. All candidates must inform the TCA before
video and audio recording, physical walk-throughs,
accessing a stored item during a break, including
and through the observation window. The Test
medicine. Repeated or lengthy departures
Center Administrator (TCA) is authorized to dismiss
from the test room will be reported to the test
you from the test session for a violation of any of the
sponsor.
Test Center Regulations, including exhibiting abusive
behavior towards the TCAs or other candidates. If • Upon return from a break, without exception,
you are found to have violated any of the regulations you must go through all security checks, present
during your exam, the TCA is required to notify valid ID, sign-in and, if required by the test
Prometric and your test sponsor. Prometric, alone sponsor, provide a fingerprint to be re-admitted
or in conjunction with your test sponsor, shall then to the test room.
take any further action necessary to sanction your
conduct, up to and including invalidation of your test PROHIBITED ITEMS AND EXAMINEE
score and/or pursuit of civil or criminal charges. CONDUCT IN THE TEST CENTER
• Weapons are not allowed in any Prometric Test
CONFIDENTIALITY OF EXAM CONTENTS/SYSTEMS
Center.
• The computer-based test delivery system,
• Unauthorized personal items may not be
tutorial, exam content, and survey are the
brought into the test room. Such items include,
unpublished, confidential, and proprietary
but are not limited to: outerwear, hats, food,
materials of Prometric and/or your test sponsor.
drinks, purses, briefcases, notebooks, watches,
• Communicating, publishing, reproducing, or cell phones, electronic devices, or wearable
transmitting any part of an exam, in any form or technology.
by any means (e.g. verbal, electronic, written,
• Written notes, published materials and other
etc.) for any purpose is strictly prohibited.
testing aids are strictly prohibited in the test
• ANY reproduction or disclosure will result in the room, except where allowed by your test
immediate filing of civil and/or criminal charges sponsor. Test center staff will refer to the
against you and anyone directing or conspiring applicable Client Practices for allowances.
with you.
• Written notes or electronic devices discovered
in the test room will be confiscated by the Test
TEST CENTER CHECK-IN PROCEDURES & BREAKS Center Administrator.
• Original, valid (unexpired), government issued • Only soft ear plugs (with no wires/cords
photo & signature bearing identification is attached) and center-supplied tissues are
required in order to take an exam. Validity and permitted in the test room.
the number of acceptable IDs are predetermined
by your test sponsor. • All materials issued by the TCA must be returned
at the conclusion of testing. Used scratch paper
• You will be scanned with a metal detector wand must be returned before new scratch paper will
prior to every entry into the test room. be issued by the TCA during your exam.
• You will be required to raise your pants legs • Light clothing items removed for comfort such
above your ankles, empty and turn all pockets as sweaters, suit jackets, scarves, etc., must be
inside-out and raise shirt sleeves above your hung on the examinee’s chair, not placed in laps
wrists prior to every entry into the test room. or on the workstation desktop. Outerwear such
• If you are wearing eyeglasses you will be required as heavy coats, parkas, rain coats, etc., is not
to remove them for visual inspection to ensure permitted in the test room.
they don’t contain a recording device. Large • Talking to other candidates in the test room,
jewelry items must be stored in your locker due referring to their screens, testing materials or
to concerns over concealed recording devices. written notes is strictly prohibited.
• Exams may have scheduled or unscheduled
breaks, as determined by your test sponsor. Each Note: Client/test sponsor practice policies shall
time you leave the test room you must sign-out. supersede these regulations if a conflict exists.

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APPENDIX D: CALCULATOR POLICY
You will need a dedicated financial calculator to assist with examination questions that may require calculations
of the time value of money, unequal periodic cash flows, and internal rate of return (IRR).
The calculators listed below are the only calculators allowed into the testing room. Newer and older versions of
these calculators will be allowed into the testing room (the images below do not represent all versions of each
model).
While testing is in session, examinees are prohibited from accessing electronic devices other than an acceptable
calculator. Loose batteries (without packaging) are permitted in the testing room; however,
CFP Board advises candidates to replace and test fresh batteries in the calculator prior to the examination.
Calculators will be inspected by proctors prior to the start of the examination. You are required to clear your
financial calculator’s memory prior to each session of the exam. Please do not ask Test Center Administrators
employed by Prometric to clear your calculator’s memory. It is your responsibility to revert your calculator back
to your desired setting(s) once the calculator’s memory has been cleared. If your calculator has notes/formulas
printed on the back of the calculator, includes pull-out cards or contains other supplemental material, this
information must be removed or masked by solid color tape before entering the testing room.

PRE-APPROVED HEWLETT-PACKARD CALCULATORS

HP 10B HP 10Bii HP 10Bii+ HP 12C HP12C Platinum HP 17Bii+

PRE-APPROVED SHARP CALCULATORS

Sharp EL733 Sharp EL733a Sharp EL738

PRE-APPROVED TEXAS INSTRUMENTS CALCULATORS

TI Ba11 Plus TI Ba11 Plus Professional TI Ba11 Plus Business Analyst

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APPENDIX E: PROVIDED FORMULAS
PROVIDED FORMULAS
These formulas are available to exam candidates when taking the CFP® Certification Examination:

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APPENDIX F: PROVIDED TAX TABLES
The tax tables and limits below are provided to individuals when taking the CFP® Certification Examination.

EXAM WINDOW TAX RATES, TABLES, & LAW TESTED

March 2019 2018

July 2019 2019

November 2019 2019

Review the tax tables for the next CFP® exam administration at CFP.net/exam-tax-tables

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APPENDIX G: POLICY EXCEPTIONS & APPEALS
POLICY EXCEPTIONS
CFP Board enforces the policies and requirements for CFP® certification in a consistent manner. Exceptions
to established policies and requirements are granted in only the rarest of circumstances. Candidates for CFP®
certification who wish to request exceptions to specific policies or requirements of CFP Board may complete
and submit a Policy Exception Request Form.
For more information, visit CFP Board’s website at:
CFP.net/policy-exceptions

REVIEWS AND APPEALS

For security reasons, the exam material is not available for review and appeal. Comments about exam questions
are considered, however, and will be reviewed by the Council on Examinations. Neither Prometric staff nor CFP
Board staff will discuss specific exam questions. You may submit your comments about exam questions in
writing via email to [email protected] or by mail to:

CFP Board
Attn: Exam Administrator
1425 K Street NW #800
Washington, DC 20005

All comments about exam questions must be received by CFP Board no later than midnight Eastern Time on the
Wednesday following the close of the examination window. The Council on Examinations will review comments
relating to the exam, but will not provide written responses to candidates who submit comments.
Appeals of exam policies are handled by CFP Board’s Policy Exception Committee. Candidates for CFP®
certification may complete and submit a Policy Exception Request Form.

EXAMINATION RESULTS APPEAL PROCESS

The CFP® exam is scored through Prometric’s computer-based testing software with a high degree of accuracy.
It is highly unlikely that an exam result will change from “fail” to “pass” following a manual rescore after the
results are released.
However, should candidates determine that they want their examination manually rescored, they may submit a
request within 30 days of the final result release date. There is a $150 fee for manual re-scoring. Written requests
for a manual re-score should be emailed to [email protected].
Requests must include your name, the examination date, the fee payment information, and the specific reason
for requesting the manual re-score. Requests without the fee will be returned to you, and requests submitted
more than 30 days after the release of the final results will not be processed.
The re-scoring process may take up to 30 days to complete. After the exam has been re-scored, candidates will
receive an email confirming the re-score outcome. Note that candidates will not receive a further breakdown of
their exam result upon receiving the re-score outcome confirmation.
In the event that your exam result changes from a “fail” to a “pass”, you will be reimbursed your re-scoring fee.

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C E R T I F I E D F I N A N C I A L P L A N N E R B OA R D O F S TA N DA R D S , I N C .

1425 K ST NW # 800 n WA S H I N G TO N D C 2 0 0 0 5
P 8 0 0 - 4 8 7-1 4 9 7 n F 2 0 2 - 37 9 - 2 2 9 9
M A I L @ C F P B OA R D.O R G n C F P. N E T

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