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Daftar Pustaka

Almost, J. (2006). Conflict within nursing work environments: concept analysis.

Amstrong, T. (2013). Stage Of Life. Diakses pada tanggal 25 Maret 2013 di

Gross, M. A., & Guerrero, L. K. (2000). Managing conflict appropriately and

Universitas Sumatera Utara

Intaraprasong, B., Potjanasitt, S., Pattaraarchachai, J., & Meennuch, C. (2012).

Kelly, J. (2006). An overview of conflict. Dimensions of Critical Care Nursing,

Kunaviktikul, W., Nuntasupawat, R., & Srisuphan, W. (2000). Relationships

Lohrenscheit, C. (2013). Gender and Human Rights Education. Diakses pada

Marquis, B. L., & Huston, C. J. (2010). Kepemimpinan dan Manajemen

McElhaney, R. (1996). Conflict management in nursing administration. Nursing

Morrison, J. (2008). The relationship between emotional intelligence

Universitas Sumatera Utara

Rahim, M. A. (2001). Managing Conflict in Organizations (3rd ed.). Westport,

Rahim, M. A. (2002). Toward a Theory of Managing Organizational Conflict.

Thomas, K. W., & Kilmann, R. H. (2001). Thomas-Kilman Conflict Mode

Undang-Undang Republik Indonesia Nomor 20 Tahun 2003 Tentang Sistem

Whitworth, B. S. (2008). Is there a relationship between personality type and

Woodtli, A. O. (1987). Deans of nursing: perceived sources of conflict and

Universitas Sumatera Utara

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