Fats, Oils and Grease (FOG) CEU Training Course $50.00: Registration Form

Registration form
Fats, Oils and Grease (FOG) CEU Training Course $50.00

48 HOUR RUSH ORDER PROCESSING FEE ADDITIONAL $50.00
Start and finish dates: _____________________________________

You will have 90 days from this date in order to complete this course
List number of hours worked on assignment must match State requirement. ________
Name________________________________Signature_______________________________
I have read and understood the disclaimer notice on page 2. Digitally sign XXX
Address: ______________________________________________________________
City_________________________________State_________________Zip________________
Email____________________________________ Fax (____) _______________________
Phone:
Home (____) _______________________ Work (____) ___________________________
Operator ID #____________________________________Exp. Date______________
Please circle/check which certification you are applying the course CEU’s/PDH’s.
Wastewater Collection____ Wastewater Treatment____ Pretreatment ____
Onsite ______ Other ____________________

Your certificate will be e-mailed to you in about two weeks.
Technical Learning College PO Box 3060, Chino Valley, AZ 86323

Toll Free (866) 557-1746 Fax (928) 272-0747 [email protected]
If you’ve paid on the Internet, please write your Customer#______________
Please invoice me, my PO#_________________________________________
Please pay with your credit card on our website under Bookstore or Buy Now. Or
call us and provide your credit card information.
We will stop mailing the certificate of completion so we need either your fax number or e-
mail address. We will e-mail the certificate to you, if no e-mail address; we will fax it to
you.
DISCLAIMER NOTICE
I understand that it is my responsibility to ensure that this CEU course is either
approved or accepted in my State for CEU credit. I understand State laws and rules
change on a frequent basis and I believe this course is currently accepted in my State
for CEU or contact hour credit, if it is not, I will not hold Technical Learning College
responsible. I also understand that this type of study program deals with dangerous
conditions and that I will not hold Technical Learning College, Technical Learning
Consultants, Inc. (TLC) liable for any errors or omissions or advice contained in this
CEU education training course or for any violation or injury caused by this CEU
education training course material. I will call or contact TLC if I need help or
assistance and double-check to ensure my registration page and assignment has
been received and graded.
Professional Engineers; Most states will accept our courses for credit but we do not
officially list the States or Agencies. Please check your State for approval.
You can obtain a printed version of the course manual from TLC for an additional
$59.95 plus shipping charges.
AFFIDAVIT OF EXAM COMPLETION

I affirm that I personally completed the entire text of the course. I also affirm that I
completed the exam without assistance from any outside source. I understand that it
is my responsibility to file or maintain my certificate of completion as required by the
state or by the designation organization.
Grading Information
In order to maintain the integrity of our courses we do not distribute test scores,
percentages or questions missed. Our exams are based upon pass/fail criteria with the
benchmark for successful completion set at 70%. Once you pass the exam, your
record will reflect a successful completion and a certificate will be issued to you.
Rush Grading Service

If you need this assignment graded and the results mailed to you within a 48-hour
period, prepare to pay an additional rush service handling fee of $50.00. This fee may
not cover postage costs. If you need this service, simply write RUSH on the top of
your Registration Form. We will place you in the front of the grading and processing
line.
Do not solely depend on TLC’s Approval list for it may be outdated.
A second certificate of completion for a second State Agency $25 processing

fee.
Some States and many employers require the final exam to be proctored.
All downloads are electronically tracked and monitored for security purposes.
2
FOG ASS TECHNICAL LEARNING COLLEGE ALL RIGHTS RESERVED 1/1/2018

FOG Answer Key
Name______________________ Phone# _______________________

You can also type your own answer key
You are solely responsible that this course is accepted for credit by your State.
No refunds. Did you check with your State agency to ensure this course is
accepted for credit?
Method of Course acceptance confirmation. Please fill this section

Do not solely depend on TLC’s Approval list for it may be outdated.
Website __ Telephone Call___ Email____ Spoke to_________________________
Did you receive the approval number, if applicable? ________________
What is the course approval number, if applicable? ____________________
You are responsible to ensure that TLC receives the Assignment and Registration Key.
Please call us to ensure that we received it.
You can also fill this assignment out electronically in Adobe Acrobat DC
Please circle, underline, bold or X only one correct answer
1. A B C D E F 16. A B C D E F 31. A B C D E F
3

53. A B C D E F 62. A B C D E F
54. A B C D E F 63. A B C D E F
This course contains general EPA’s CWA federal rule requirements. Please be aware
that each state implements wastewater/safety/environmental /building regulations that
may be more stringent than EPA’s regulations. Check with your state
environmental/health agency for more information. These rules change frequently and
are often difficult to interpret and follow. Be careful to not be in non-compliance and do
not follow this course for proper compliance.
Please fax the answer key to TLC

(928) 272-0747
Rush Grading Service
If you need this assignment graded and the results mailed to you within a 48-hour period,
prepare to pay an additional rush service handling fee of $50.00. This fee may not cover
postage costs. If you need this service, simply write RUSH on the top of your
Registration Form. We will place you in the front of the grading and processing line.
Thank you…
4

FOG
CEU TRAINING COURSE
CUSTOMER SERVICE RESPONSE CARD
NAME: __________________________
E-MAIL _________________________________ PHONE _____________________
PLEASE COMPLETE THIS FORM BY CIRCLING THE NUMBER OF THE

APPROPRIATE ANSWER IN THE AREA BELOW.
1. Please rate the difficulty of your course.

Very Easy 0 1 2 3 4 5 Very Difficult
2. Please rate the difficulty of the testing process.

Very Easy 0 1 2 3 4 5 Very Difficult
3. Please rate the subject matter on the exam to your actual field or work.
Very Similar 0 1 2 3 4 5 Very Different
4. How did you hear about this Course? _______________________________
5. What would you do to improve the Course?
______________________________________________________________________
How about the price of the course?
Poor_____ Fair ____ Average ____ Good____ Great_____
How was your customer service?
Poor___ Fair ____ Average ____ Good _____ Great_____
Any other concerns or comments.
5

6

FOG CEU Training Course Assignment
The Assignment (Exam) is also available in Word on the Internet for your Convenience,
please visit www.ABCTLC.com and download the assignment and e- mail it back to TLC.
You’ll have 90 days from the start of this course to complete in order to receive your Professional
Development Hours (PDHs) or Continuing Education Unit (CEU). A score of 70 % is necessary to
pass this course. We prefer if this exam is proctored. No intentional trick questions. If you should
need any assistance, please email all concerns and the completed manual to [email protected].
We would prefer that you utilize the enclosed answer sheet in the front, but if you are unable to do
so, type out your own answer key. Please include your name and address on your manual and
make copy for yourself. You can e-mail or fax your Answer Key along with the Registration Form to
TLC. (S) Means answer may be plural or singular. Multiple Choice Section, One answer
per question and please use the answer key.
Controlling Fats, Oils, and Grease Discharges from Food Service Establishments
All of the answers must be in accordance to the Course Manual.
1. Commercial food preparation establishments with inadequate grease controls is the primary
method that FOG gets into our sewer collection system mainly from ____________pouring the
substances down their drains.
A. CSO/SSO D. Honey dippers
B. POTWs E. Residential customers
C. Sewer collection system F. None of the Above
2. Sewer backups and overflows on streets, properties and even in customers’ homes and/or
businesses are caused because of improper disposal of fats, oils and grease, FOG builds up in the
__________ and eventually block collection pipes and sewer lines, resulting in
A. Sewer system D. Least management practices (LMPs)
B. POTW’s requirement(s) E. Food Service Establishments (FSEs)
C. Customer(s) F. None of the Above
3. Ponds, streams or rivers will be contaminated due to ___________ and will also impact the
environment negatively.
A. Sewer backup(s) D. POTW Commercial FOG Program(s)
B. FOG E. Management Practices (MPs)
C. Overflow(s) F. None of the Above
Food Service Establishments (FSEs)

4. Because of the amount of grease used in cooking, __________________are a significant
source of fats, oil and grease (FOG).
A. Sewer system infiltration D. Septic Tanks
B. POTW’s requirement(s) E. Food Service Establishments (FSEs)
C. Customer(s) Inflow F. None of the Above
5. To assist improper handling and disposal of their FOG _______________ are generally
developed to assist restaurants and other FSEs with instruction and compliance.
A. CSO/SSO D. Customer service
B. POTWs E. Capacity, Management, Operations, and Maintenance
C. POTW Commercial FOG Program F. None of the Above
7

6. Through implementation of Best Management Practices (BMPs), these establishments should
be able to significantly reduce the amount of FOG that goes down their drains. This will minimize
back-ups and help business owners comply with the POTW’s requirements.
A. True B. False
7. According to the text, which of the following terms can handle properly disposed wastes, but to
work effectively, sewer systems need to be properly maintained, from the drain to the treatment
plant?
A. Vactor D. Most management practices (MMPs)
B. POTW’s requirement(s) E. Honey pumpers
C. POTW’s sewer system F. None of the Above
8. Because our sewer system is fragile, which of the following terms is an example of a waste that
the sewer system cannot handle, and therefore should not be put down the drain?
A. Liquid D. Grease
B. Grinder pump extract E. Solids
9. Various businesses and individuals to need to be responsible in maintaining the POTW system
because repeated repairs are disruptive to residences and businesses alike. Proper sewer disposal
by commercial establishments is required by?
A. Law D. Best management advice (BMAs)
B. POTW’s recommendations E. Food Service Establishments (FSEs)
C. Sewer system F. None of the Above
Environmental problem with FOG sewers

10. Grease balls are formed by_________________ that enters the sewer system eventually
solidifies. The various sizes of these grease balls can range in size from marbles to the size of
cantaloupes and must be removed periodically.
A. FOG D. Solids
B. Sewer backup(s) E. Liquid
11. Which of the following terms on the maintenance of the collection systems and/or treatment
plants that in turn lead to higher customer rates are because the sewer system is unable to handle
or treat these substances effectively.
A. Customer(s) complaints D. Least management practices (LMPs)
B. POTW’s recommendations E. Food Service Establishments (FSEs)
C. Administrative controls F. None of the Above
12. The repair or replacement of their damaged property caused by FOG creating _____________
can also cost customers thousands of dollars for the repair or replacement of their damaged
property.
A. Infiltration D. Jump joints
B. Sewer backup(s) E. Hydraulic under conditions
(S) means the answer may be plural or singular in nature.
8

Controlling FOG discharges
13. According to the text, FOG wastes are generated at _____________ as byproducts from food
preparation activities.
B. POTWs E. Capacity, Management, Operations, and Maintenance (CMOM)
C. FSEs F. None of the Above
14. There are generally two FOG captured on-site broad categories:
A. Yellow grease and grease trap waste D. Soft and Hard
B. White grease and grease trap waste E. Threat and Non-threat
C. Overflow(s) and Interflow F. None of the Above
15. Food service establishment(s) collect and separate grease and from this procedure,
___________ is derived from used cooking oil and waste greases.
A. Interceptor grease D. Tallow
B. Interceptor/collector device(s) E. Yellow grease
C. Inflow F. None of the Above
16. Food service establishment(s) or FSE can adopt a variety of best management practices or
install interceptor/collector devices to control and capture the ___________________ before
discharge to the POTW collection system.
A. BMPs D. Interceptor/collector device(s)
B. Grease interceptor and trap E. FOG material
C. FOG F. None of the Above
17. The POTW collection system(s) will require that certain food service establishments install
interceptor/collector devices (e.g., grease traps) in order to accumulate grease on-site and prevent
it from entering the?
A. Kitchen drain(s) D. POTW collection system(s)
B. Interceptor/collector device(s) E. Food service establishment(s) or FSE
C. BMPs F. None of the Above
Keeping Fats, Oils, and Grease out of the Sewer System

18. Manholes can overflow into parks, yards, streets, and storm drains, allowing FOG to
contaminate local waters, including drinking water. Exposure to untreated wastewater is a public-
health hazard and is an EPA violation. FOG discharged into septic systems and drain fields can
cause malfunctions, resulting in more frequent tank pump-outs and other expenses.
A. True B. False
19. Which of the following terms will back up into homes and businesses, resulting in high costs for
cleanup and restoration?
A. Dye D. Smoke
B. Interceptor/collector device(s) E. Untreated wastewater
C. Camera F. None of the Above
All of the answers must be in accordance to the Course Manual.
9

POTWs control methods for FOG discharges from FSEs
20. There are many different devices, methods and procedures i.e., Proper design, installation, and
maintenance procedures are critical for these devices to?
A. Control and capture the Yard waste D. Petroleum-based oil(s)
B. Control and capture the FOG E. Your negligence
C. Control and capture the Water F. None of the Above
21. FOG must be able to cool and separate in a non-turbulent environment, therefore.
_________________ must be designed and sized appropriately.
A. Kitchen drain(s) D. POTW collection system(s)
B. Interceptor/collector device(s) E. Food service establishment(s) or FSE
C. BMPs F. None of the Above
22. Grease interceptor/ collector devices shall be serviced at regular intervals and ___________
must be diligent in providing proper maintenance and records.
A. BMPs D. Honey Pumpers
B. Service crews E. FSE
C. Employees F. None of the Above
Best Management Practices (BMPs)

23. The amount of FOG a facility generates as well as any best management practices (BMPs)
that the establishment implements to reduce the FOG discharged into its sanitary sewer system
is dependent upon the required maintenance frequency for interceptor/collector devices depends
upon.
A. True B. False
24. Because of required grease interceptor and trap maintenance frequency, an establishment that
implements BMPs will realize a ________________benefit.
A. Financial D. Interceptor/collector device(s)
B. Grease interceptor and trap E. Odor reduction
Residential and Commercial Guidelines

25. The major concern for _________________ is the improper disposal of fats, oil and grease
(FOG) found in food ingredients such as meat, cooking oil, shortening, butter, margarine, baked
goods, sauces and dairy products.
B. BMPs E. Capacity, Management, Operations, and Maintenance (CMOM)
C. POTW’s sewers F. None of the Above
26. To remediate this problem, control authorities have developed an outreach program aimed at
eliminating FOG from the sewer system. _____________ in sewer lines has many harmful and
costly effects.
A. Yard waste D. Petroleum-based oil(s)
B. FOG buildup E. Your negligence
C. Water F. None of the Above
(S) means the answer may be plural or singular in nature.
10

27. Which of the following terms into homes create a health hazard as well as an unpleasant mess
that can cost hundreds and sometimes thousands of dollars to clean up?
A. Sewage backflow D. Sewer backups
B. Trash and debris E. Health hazard(s)
C. Soap and oil residue(s) F. None of the Above
28. According to the text, serious environmental and health conditions are created and can enter
certain parts of the POTW, ___________can enter storm drains and flow directly into water bodies
and onto beaches creating problems.
A. Sewage backups D. FOG
29. Which of the following terms, and petroleum-based oils can also cause sewer-related
problems?
A. Yard waste D. Cooking oils
B. Solids buildup E. Your negligence
30. Storm sewers need to be kept clean and car washing can often results in __________ entering
the storm sewers.
31. ___________ enters into storm sewers from run-off from your sprinkler, watering hose, or from
the rain can carry yard waste.
A. Fertilizer D. Petroleum-based oil(s)
B. FOG buildup E. Negligence
32. Littering can cause ______________ to clog catch basins and storm drains.
33. one million gallons of water can be easily contaminated by simply poring ____________ down
a storm drain could contaminate up to
A. A gallon of oil D. Liquids
B. Dye E. Smoke
Using best management practices can:

34. Expensive bills for plumbing and __________________ and losing revenue to emergency
shutdowns caused by sewage backups and expensive bills for plumbing and Property repairs can
be lessened by proper sewer maintenance and compliance.
C. Property repairs F. None of the Above
11

35. Which of the following terms is the primary cause of sewer problems, this in turn causes the
likelihood of lawsuits by nearby businesses over sewer problems?
A. Backup D. Crime
B. Violation(s) E. Negligence
C. Problem F. None of the Above
36. Workers or the public can be exposed to _______________during a problem, it is best to

Reduce exposure, thus limiting some lawsuits.
A. Backup D. Crime
B. FOG buildup E. Negligence
C. Raw sewage F. None of the Above
37. It is best that the customer increases the number of times you have to pump and clean their?
A. Pipes D. Grease interceptors or traps
B. FOG buildup E. Sewer
C. Self F. None of the Above
38. In order to lessen the likelihood of surcharges from your local sewer authority, or chargebacks
for repairs to sewer pipes attributable to customer’s?
pH Section
39. Since pH is a logarithmic scale, a difference of one pH unit is equivalent to a ______________
difference in hydrogen ion concentration
A. 1 D. 10
B. 2 E. 100
C. 5 F. None of the Above
40. According to the manual, this key water measurement is used in the interpretation and control
of water and wastewater treatment processes.
A. Acid D. Chemical ion
B. Alkalinity E. Hydrogen bond formation
C. pH F. None of the Above
41. What is the term associated with a charged species, an atom or a molecule, that has lost or
gained one or more electrons.
A. A proton D. An electron
B. Ion E. A cation
C. Anti-matter F. None of the Above
42. What is a substance that has the ability to reduce other substances and is said to be reductive
in nature?
A. Protons D. Electrons
B. An electron donor E. Cations
C. Anti-matter F. None of the Above
12

43. In chemistry, pH is a measure of the acidity or basicity of an aqueous solution. Solutions with a
pH less than 7 are said to be acidic and solutions with a pH greater than 7 are basic or alkaline.
Pure water has a pH very close to?
A. 5 D. 7.7
B. 6 E. 7.5
C. 7 F. None of the Above
44. According to the manual, which of the following parameter/methods/measurements determine

a parameter using a concentration cell with transference by measuring the potential difference.
A. Primary pH standard values D. pH measurement(s)
B. Alkalinity E. Measurement of pH
45. When measuring alkalinity in determining a stream's ability to neutralize acidic pollution from
rainfall or wastewater, this measurement can be one of the best measures of the sensitivity of the
stream to acid inputs.
A. True B. False
46. One definition of pH is that it is defined as the decimal logarithm of the reciprocal of the
______________, aH+, in a solution.
A. Hydrogen ion activity D. Brønsted–Lowry acid–base theory
B. Ion-selective electrode(s) E. Acid-base behavior
C. (Solvated) hydronium ion F. None of the Above
47. Commercial standard buffer solutions usually comes with information about value and a
correction factor to be applied for what temperatures?
A. 4 °C D. 10 °C
B. 25 °C E. 70 °F
C. 39 °F F. None of the Above
48. Because the pH scale is logarithmic, therefore pH is?

A. Universal indicator D. Excess of Ion concentrations
B. A dimensionless quantity E. A set of non-linear equations
C. A Spectrophotometer F. None of the Above
49. Alkalinity is able to neutralize _________________ and is measured in a quantitative capacity

in an aqueous solution.
A. Acid D. pH measurement(s)
B. Base E. Bond formation
50. When using a visual comparison of the test solution with a standard color chart, measuring pH
values should be done to the?
A. Universal indicator D. Spectrophotometer Example
B. Colorwheel measurement E. Lab test
C. Nearest whole number F. None of the Above
13

Industrial Uses (Fats, Oils, and Grease)
Proper Disposal Methods:
Ways in which a customer can reduce the amounts of FOG that enters the sewer system is by
doing the following:
51. Properly maintained and regularly cleaned_____________, on a regular basis. (Usually every 6
months they should be pumped out).
A. Interceptor grease D. Tallow bins
B. Collector device(s) E. Grease interceptors or traps
C. Infiltration row F. None of the Above
52. It is best to __________________from dishes and pans into a garbage bag before placing them
into your dishwasher or sink.
A. An approved method D. Wipe small amounts of cooking oil
B. Scrape grease E. Scrape grease and food residue
C. First freeze the grease F. None of the Above
53. Only dispose of fat and grease in an approved container or by?

B. Scrape grease E. Store oil in the original container
54. ____________________ or motor oil at a recycling center.

A. Pouring oil(s) D. Recycle used cooking
B. Pouring household grease E. Allow grease to cool
C. Mix oil(s) F. None of the Above
55. It is best to throw the hardened oil away on trash day by _______________ or oil.
56. To solidify the oil in order to pick up _______________ with unscented kitty litter, sawdust or
sand
57. Use a paper towel to _____________, such as meat drippings, and throw the paper towel in
the trash.
58. ____________________ from dumping fry grease and other fat products down the drain, install
“No Grease” signs around sinks to remind employees.
14

59. After cooling and straining for foreign materials carefully try to pour the oil poured back and it is
best to?
A. Use an approved method D. Wipe small amounts of cooking oil with paper towel
C. Freeze the grease F. None of the Above
Methods that should be avoided:

60. This is one of the major contributors to sewer stoppages and is easily preventable is
_______________, garbage disposals or other drains.
A. Pouring oil(s) D. Pouring household grease into sinks
Ways to Recycle FOG

Rendering FOG
61. Many companies will provide storage barrels and free pick-up service and most
___________________can be used as raw materials in the rendering industry, which converts
them into animal food, cosmetics, soap, and other products..
A. Biodiesel D. SSOs
B. FOG E. Liquid fats and solid meat products
C. FOG discharge(s) F. None of the Above
Converting FOG to Biodiesel

62. Which of the following terms are collected and converted by a local manufacturer into
environmentally friendly biodiesel fuel?
A. CSO/SSO D. Infiltration
B. POTWs gases E. Outfall solids
Inspection Checklists
63. Responding to ____________ should be part of a comprehensive, dynamic, utility specific
CMOM program that ensures better managing, operating and maintaining sanitary sewer collection
systems, investigating capacity constrained areas of the collection system.
A. CSO/SSO D. SSOs
B. Jumped Joint E. Invert problems
64. Which of the following terms problems need to part of the ensuring the proper operation for
POTWs, Controlling FOG discharges from FSEs is an essential element in controlling this problem?
A. CSOs and SSOs D. POTW’s requirements
B. POTWs E. Capacity, Management, Operations, and Maintenance (CMOM)
C. SSO’s F. None of the Above
65. It is essential that you as a wastewater professional control FOG discharges and assit POTWs
prevent blockages that create or impact ____________, which cause public health and water
quality problems.
A. CSO/SSO D. SSOs
B. Jumped Joint E. Invert problems
15

Treatment Balance and the Effects of Undesirable Solids
66. Proper POTW operation. When a plant is properly maintained these bacteria or bugs eat the
dissolved organics in the water, thus adding BOD, Ammonia, Nitrates, and Phosphorus. For any
wastewater treatment plant to operate properly, the operator has to maintain a skillfully balanced
mixture of microorganisms which contact and digest the inorganics in the wastewater, and bacteria
then grows on this media to treat the wastewater.
A. True B. False
67. The EPA has found that SSOs caused by poor sewer collection system management pose a
substantial health and environmental challenge. The response to this challenge varies considerably
from state to state. Many municipalities have asked for national consistency in the way permits are
considered for wastewater discharges, including SSOs, and in enforcement of the law prohibiting
unpermitted discharges.
A. True B. False
68. Certain compounds and undesirable solids, like grease and grass clippings, can disturb this
delicate balance and necessary process at the wastewater treatment facility. There are compounds
and mixtures that should always be introduced into a sanitary sewer system. These compatible
compounds include but are limited to: cleaning solvents, grease (both household and commercial),
oils (both household and commercial), pesticides, herbicides, antifreeze and other automotive
products.
A. True B. False
69. The EPA has found that SSOs caused by poor sewer collection system management pose a
substantial health and environmental challenge. The response to this challenge varies considerably
from state to state. Many municipalities have asked for national consistency in the way permits are
considered for wastewater discharges, including SSOs, and in enforcement of the law prohibiting
unpermitted discharges.
A. True B. False
70. If an SSO occurs, sanitary sewer facilities will be required to immediately notify the NPDES
permit authority, appropriate health agencies, state authorities, drinking water suppliers, and, if
necessary, the general public in the risk area. This rule will also require an annual report of all
overflows, including minor SSOs such as building backups. Facilities must post locations of
recurrent SSOs and let the public know that the annual report is available to them.
A. True B. False
You are finished with the assignment.
Please fax or email this to us and call an hour later to ensure we’ve received
it.
16

Fats, Oils and Grease (FOG) CEU Training Course $50.00: Registration Form

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Registration form

Fats, Oils and Grease (FOG) CEU Training Course $50.00

Start and finish dates: _____________________________________

Email____________________________________ Fax (____) _______________________

Operator ID #____________________________________Exp. Date______________

Wastewater Collection____ Wastewater Treatment____ Pretreatment ____

Onsite ______ Other ____________________

Technical Learning College PO Box 3060, Chino Valley, AZ 86323

If you’ve paid on the Internet, please write your Customer#______________

Please invoice me, my PO#_________________________________________

AFFIDAVIT OF EXAM COMPLETION

Rush Grading Service

Do not solely depend on TLC’s Approval list for it may be outdated.

A second certificate of completion for a second State Agency $25 processing

Name______________________ Phone# _______________________

Method of Course acceptance confirmation. Please fill this section

Website __ Telephone Call___ Email____ Spoke to_________________________

Did you receive the approval number, if applicable? ________________

What is the course approval number, if applicable? ____________________

Please circle, underline, bold or X only one correct answer

Please fax the answer key to TLC

E-MAIL _________________________________ PHONE _____________________

PLEASE COMPLETE THIS FORM BY CIRCLING THE NUMBER OF THE

1. Please rate the difficulty of your course.

2. Please rate the difficulty of the testing process.

4. How did you hear about this Course? _______________________________

5. What would you do to improve the Course?

How about the price of the course?

Poor_____ Fair ____ Average ____ Good____ Great_____

How was your customer service?

Poor___ Fair ____ Average ____ Good _____ Great_____

Any other concerns or comments.

Food Service Establishments (FSEs)

Environmental problem with FOG sewers

(S) means the answer may be plural or singular in nature.

Keeping Fats, Oils, and Grease out of the Sewer System

All of the answers must be in accordance to the Course Manual.

Best Management Practices (BMPs)

Residential and Commercial Guidelines

(S) means the answer may be plural or singular in nature.

Using best management practices can:

36. Workers or the public can be exposed to _______________during a problem, it is best to

44. According to the manual, which of the following parameter/methods/measurements determine

48. Because the pH scale is logarithmic, therefore pH is?

49. Alkalinity is able to neutralize _________________ and is measured in a quantitative capacity

53. Only dispose of fat and grease in an approved container or by?

54. ____________________ or motor oil at a recycling center.

Methods that should be avoided:

Ways to Recycle FOG

Converting FOG to Biodiesel

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