User

Guide

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Table of Contents
.......................................................................................................................................... 1
Introduction ...................................................................................................................... 5
E-Invoice / E-Transaction ............................................................................................................ 5
Financio Connect ........................................................................................................................ 5
User / Business Entity ................................................................................................................. 5
Signing Up ......................................................................................................................... 6
User Sign Up ............................................................................................................................... 6
Creating Business ....................................................................................................................... 7
The Subscription Plans ................................................................................................................ 8
Forever Free ................................................................................................................................... 9
Premium ......................................................................................................................................... 9
Forgot Password ................................................................................................................ 9
Setting Up User Account .................................................................................................. 10
Update User Profile .................................................................................................................. 10
Change Password ..................................................................................................................... 12
Setting up Business Account ............................................................................................ 12
Business Settings ...................................................................................................................... 12
Business Profile ........................................................................................................................ 15
Update Business Profile ................................................................................................................ 15
What is Contact Person? .............................................................................................................. 18
What is Address? .......................................................................................................................... 18
Currencies ................................................................................................................................ 18
Activate New Currency ................................................................................................................. 18
Payment Terms ........................................................................................................................ 19
Add Payment Term ....................................................................................................................... 19
Update Payment Term ................................................................................................................. 21
Deactivate / Activate Payment Terms .......................................................................................... 22
Payment Methods .................................................................................................................... 23
Add Payment Method .................................................................................................................. 24
Update Payment Method ............................................................................................................. 25
Deactivate / Activate Payment Method ....................................................................................... 26
Taxes (GST) ............................................................................................................................... 27
Activate Malaysian GST ................................................................................................................ 27
Add Additional Tax Code .............................................................................................................. 29
Update Tax Code .......................................................................................................................... 31
Deactivate / Activate Tax Code .................................................................................................... 32
Activate Customised Tax .............................................................................................................. 34
Chart of Accounts ..................................................................................................................... 36
Create New Account ..................................................................................................................... 36
Update Account ............................................................................................................................ 38
Deactivate / Activate Account ...................................................................................................... 40
Create New Category ................................................................................................................... 42
Update Category .......................................................................................................................... 43

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 Deactivate / Activate Category ..................................................................................................... 45
Import Accounts / Categories ...................................................................................................... 46
Opening Balances ..................................................................................................................... 50
Update Opening Balances ............................................................................................................ 50
Contacts .......................................................................................................................... 51
Manual Contacts ...................................................................................................................... 51
Add New Contact (Person) ........................................................................................................... 52
Add New Contact (Business) ........................................................................................................ 54
Import Contacts ............................................................................................................................ 57
Update Contact ............................................................................................................................ 60
Deactivate / Activate Contact ...................................................................................................... 62
Contacts via Financio Connect .................................................................................................. 63
Adding Contact ............................................................................................................................. 63
Incoming Contact Request ........................................................................................................... 65
Employees ....................................................................................................................... 66
Manual Record ......................................................................................................................... 66
Add New Employee ...................................................................................................................... 66
Update Employee ......................................................................................................................... 67
Deactivate / Activate Employee ................................................................................................... 69
Financio User ............................................................................................................................ 69
Add New Employee ...................................................................................................................... 70
Incoming Employee Request ........................................................................................................ 71
Products & Services ......................................................................................................... 72
Adding Product / Service .......................................................................................................... 72
Non-Inventory Product / Service .................................................................................................. 72
Inventory Product ........................................................................................................................ 74
Import Products / Services ........................................................................................................ 76
Update Product / Service .......................................................................................................... 79
Deactivate / Activate Product ................................................................................................... 81
Adding Inventory Adjustment Entry .......................................................................................... 82
Transactions .................................................................................................................... 84
Sales & Purchases ..................................................................................................................... 84
Create Transaction ....................................................................................................................... 85
Update Transaction ...................................................................................................................... 95
Mark Transaction as Approved .................................................................................................... 96
Delete Transaction ....................................................................................................................... 97
Void Transaction ........................................................................................................................... 98
Print PDF ....................................................................................................................................... 98
View Customer Statement ......................................................................................................... 101
Duplicate / Copy Transaction ..................................................................................................... 103
Add Internal Note to Transaction ............................................................................................... 105
Attach Files to Transaction ......................................................................................................... 106
Leave Comment on Transaction ................................................................................................. 107
Miscellaneous (Other Transactions) ........................................................................................ 108
New Transaction ......................................................................................................................... 108
Update Transaction .................................................................................................................... 112
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 Delete Transaction ..................................................................................................................... 113
Payment Voucher ....................................................................................................................... 114
Taxes ...................................................................................................................................... 115
Mark Filing as Filed ..................................................................................................................... 115
Download TAP (Malaysian GST) ................................................................................................. 116
Add Payment .............................................................................................................................. 116
For Non-Users ......................................................................................................................... 117
View Transaction ........................................................................................................................ 117
Export to PDF .............................................................................................................................. 118
Write Comment .......................................................................................................................... 118
Attach Files ................................................................................................................................. 119
Financio Connect .................................................................................................................... 119
Update Transaction .................................................................................................................... 119
Accept Transaction ..................................................................................................................... 120
Users ............................................................................................................................. 121
Invite User .............................................................................................................................. 121
Existing User on Financio ............................................................................................................ 122
Invite New User .......................................................................................................................... 123
Update User ........................................................................................................................... 125
Delete User ............................................................................................................................. 127
Note ............................................................................................................................................ 128
Managing Subscriptions ................................................................................................ 128
To Subscribe ........................................................................................................................... 128
Cancel Subscription ................................................................................................................ 130

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Introduction
Financio is a cloud based accounting software that can be accessed anywhere with any devices
connected to the Internet. It is designed for micro and small businesses in Asia. The user interface is
designed to be simple and easy to use as it is targeted at non-accountants such as business owners,
manager.

To enjoy full features, you will need to subscribe to the premium version, to be billed monthly or
annually. Payments are accepted via debit or credit card on prepaid basis and it is automatically
renewed until cancelled.

We frequently roll out updates to Financio, you can expect updates, bug fixes, compliance updates
and new features on monthly or weekly basis. Due to its cloud or online nature, updates are
delivered to you in almost real time.

E-Invoice / E-Transaction
Financio allows you to forward invoices and other transactions to your customers via email without
having you to print it out or export to PDF.

All you have to do is provide your customer’s email address and turn on “Send E-Transaction”.

Financio Connect
Financio Connect allows you to connect to other businesses (customers or suppliers) that are also
using Financio as their primary accounting software.

Transactions can be forwarded to the receiver’s accounting system and automatically posted to their
Chart of Accounts upon their approval.

User / Business Entity

In Financio, user and business are two totally different entities. What it means is that you will first
sign up as a user, then only proceed to create your first business.

The same goes to your contact list, you will have to explicitly specify whether a particular contact is
“person” or “business”.

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Signing Up
For first time users, you will need to sign up for a user account before you can access to Financio.

User Sign Up
1. Open Financio at financio.co
2. Click on Sign Up Free

3. Provide your personal info
a. First Name *
b. Last Name *
c. Email Address *
Note: Please enter a valid and unique email address, one email address can only
signup for one user account.
d. Password *
e. Home Country *
Note: Select the country where you usually pay your taxes, this option is reserved for
future use.

4. Read the Terms of Service & Privacy Policy and agree to it

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 5. Click on Signup

Creating Business
Once user account is created, you will be greeted with a welcome screen, you can create your first
business by clicking on Add Business below, or you can create a new business account by clicking on
the dropdown menu on the top right.

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 1. Click on the dropdown menu on the top right

2. Click on New Business…

3. Provide the business details
a. Name * (The business name)
b. Business Location *
Note: The country where you registered your business, usually the country where you
pay your taxes.
c. Primary Currency *
Note: The primary / functional currency of your business, it is automatically selected
based on your business location.
4. Click on Create

5. Your Business is now created. You are automatically signed up for a 30-day free Premium
trial (no credit card required). You will be changed to Forever Free at the end of 30 day trial.
Forever Free comes with limitations. You can subscribe to Premium at any time via the
Subscription Centre in the Control Panel.

The Subscription Plans

Full details on subscription plan and pricing can be found on https://financio.co/pricing/.

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Forever Free
The absolutely free plan that never expires, however almost everything comes with a limit in Forever
Free. To enjoy all the benefits and features, consider subscribing to Premium.

Premium
All features unlocked at a competitively low monthly / annually rate. 30-day free trial is available
upon signup; no credit card information is required.

Upon expiry of 30-day free trial, your subscription will be switched to Forever Free, certain features
will be hidden. To avoid interruption, you are advised to subscribe by providing a valid payment card
information before the expiry of free trial period.

Forgot Password
1. Open Financio at https://app.financio.co/
2. Click on Forgot Password

3. Provide your email address
4. Click on Request

5. Wait for the email with PIN in your inbox
Note: Check your SPAM folder if you are not getting any emails.
6. Put in the 4-digit PIN you have received
7. Choose your new password

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 8. Click on Reset

9. Login with your email address and new password

Setting Up User Account

Your user account defines your personal info on the Financio platform.

Update User Profile

1. Click on the dropdown menu on top right

2. Click on My Profile

3. Update your particulars
a. First Name *
b. Last Name *
c. Display Name *
Note: It defines how your name will appear in full in the system.
d. Email Address *
Note: Only valid unique email is accepted, duplicate email addresses will be rejected.
e. Mobile No.

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 f. Home Country *
Note: The country where you usually your taxes.

4. To upload your profile picture
a. Drop file or click the picture icon to upload

5. To add address to your profile

a. Click on + beside addresses
b. Fill in address particulars
i. Street *
ii. City
iii. Postal Code *
iv. State
v. Country *
6. Click on Save

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Change Password
1. Click on dropdown menu on top right

2. Click on Change Password

3. Provide current password
4. Choose a new password
5. Click Save

Setting up Business Account

You are advised to review all of the following and make sure your business is properly set up on
Financio before you started using it for your day to day operations.

You are always free to come back and update any of it while you are running your business.

Business Settings
Business settings are settings related to your business account, such as financial year and running
number for the forms.

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 1. Click on Control Panel on left

2. Select Business Settings

3. General settings

a. Click on General. (Most probably you are already on it)
b. Review the settings

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 i. Financial Year End *
Note: Specify the last month of your financial year (usually December if you
are unsure), Financio doesn’t support financial year of more than 12 months.
ii. Start Date *
Note: Specify the date that you started using Financio to track your business
transactions, leave it as the first day of your current financial year if you are
not sure.
c. Click on Save
4. Form numbers settings

Note: This section specifies the form prefix and the next running number for various
transaction types, namely Quote, Purchase Order, Invoice, Credit Note.
a. Click on Form Numbers
b. Revise the settings
i. Update the prefix for each transaction type.
Note: Alphanumeric accepted.
ii. Update the running number for each transaction type.
Note: Only numbers are accepted.
c. Click on Save
5. Default notes settings
Note: Default note that appears on various transaction forms, note can be modified at forms
level. (Also known as memo)

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a. Click on Default Notes
b. Revise the settings
i. Update the default notes for each of the type
c. Click on Save

Business Profile
This section defines your business information on Financio platform as well as the info that will
appear on your invoice and other transactions.

Update Business Profile

1. Click on Control Panel on the left

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 2. Select Business Profile

3. Update the business info

a. Name *
b. Reg No
c. GST Reg No
Note: This will appear on your tax invoice if provided (if you have Malaysian GST
activated).
d. Email Address
Note: The email address usually for general enquiries.

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 e. Phone No.
Note: The general line for your business.
f. Website URL
4. Update business logo
a. Click on or drop file on the image holder

5. To add a contact person
a. Click on + button beside Contact Persons
b. Choose a contact person from the user list

6. To add an address

a. Click on + button beside Addresses.
b. Fill in the details.
i. Street * (Supports multiple lines)
ii. City
iii. Postal Code *
iv. State
v. Country *
7. Click on Save

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What is Contact Person?
Contact person of your business can be selected from the user list of the business. It is the person
where other parties can address to (or so-called Attention) on invoices or other forms when sending
transaction across using Financio Connect.

What is Address?
Address define your business address to be displayed on invoices and other forms that you issued.
The first address will be displayed on invoices if you have multiple addresses.

Addresses are also used when other parties try to issue invoices or other forms to you via Financio
Connect, the get to choose which of your addresses to bill to, this is especially useful when you have
multiple offices / branches.

Financio supports multiple addresses for each of your businesses.

Currencies
When your business is transacting in other currencies beside your home currency, you can activate
other currencies used in the system.

Note: Activated currencies cannot be removed from the system, use this feature with care.

Activate New Currency

1. Click on Control Panel on the left

2. Select Currencies

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 3. Click on the + button on the bottom right

4. Select the currency you would like to activate

5. Click on Save

Payment Terms
Payment terms define when the invoice / bill is due for payment. Some example includes Net 15
which specifies payment is due in 15 days.

You can add new or update existing payment terms, unused payment terms can be deactivated.

Add Payment Term

1. Click on Control Panel on the left

2. Select Payment Terms

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 3. Click on the + button on the bottom right

4. Fill in the details

a. Name *
Note: The short name to be displayed on invoice, eg. Net 15, EOM.
b. Description
c. Type *
Note: Whether you receive / pay money on the spot (Cash Term) or by credit (Credit
Term).
d. Day Mode *
Note: Specify whether it is due in number of days (from invoice date) or due on an
exact day of the month.
e. Day *
Note: Specify the number of days or the date.
5. Click on Save

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Update Payment Term
1. Click on Control Panel on the left

2. Select Payment Terms

3. View the payment term you wanted to update (Click on View)

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 4. Update the details

a. Name *
Note: The short name to be displayed on invoice, eg. Net 15, EOM.
b. Description
c. Type *
Note: Whether you receive / pay money on the spot (Cash Term) or by credit (Credit
Term).
d. Day Mode *
Note: Specify whether it is due in number of days (from invoice date) or due on an
exact day of the month.
e. Day *
Note: Specify the number of days or the date.
5. Click on Save

Deactivate / Activate Payment Terms

1. Click on Control Panel on the left

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 2. Select Payment Terms

3. View the payment term you wanted to update (Click on View)

4. Click on the activate / deactivate icon on top right
5. Confirm by clicking Save

Payment Methods
Payment methods define how the invoice / bill / other transaction is paid. Some examples include
Cash on Delivery, Bank Transfer, Cheque.

You can add new or update existing payment methods, unused payment methods can be
deactivated.

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Add Payment Method
1. Click on Control Panel on the left

2. Select Payment Methods

3. Click on the + button on the bottom right

4. Fill in the details

a. Name *
Note: The short name to be displayed on invoice / other transaction, eg. Cash, Bank
Transfer.
5. Click on Save

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Update Payment Method
1. Click on Control Panel on the left

2. Select Payment Methods

3. View the payment method you wanted to update (By clicking on View)

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 4. Update the details

a. Name *
Note: The short name to be displayed on invoice / other transaction, eg. Cash, Bank
Transfer.
5. Click on Save

Deactivate / Activate Payment Method

1. Click on Control Panel on the left

2. Select Payment Methods

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 3. View the payment method you wanted to update (Click on View)

4. Click on the activate / deactivate icon on top right

5. Confirm by clicking Save

Taxes (GST)
Financio comes with tax support where you can add tax portion to your transactions, as well as
recording tax filings and tax payments in just a few clicks.

On top of that, Financio comes with built-in support for Malaysian GST, it can be setup with all the
recommended tax codes in just a few clicks.

Activate Malaysian GST

You can activate the build in Malaysian GST if you created a business account that is based in
Malaysia.

1. Click on Control Panel on the left

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 2. Select Taxes

3. Click on + button on the bottom right

4. Fill in the details

a. Type *: Select GST

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 b. Start Date *: Provide the date your business become GST registered and started
collecting GST
Note: The start date cannot be changed afterwards, make sure you provided the
correct date.
c. Filing Frequency *: Tell the system how frequently you do tax filing to the Royal
Customs, leave it as Quarterly if you are unsure
d. Reporting Method *: Leave it as Accrual Basis
5. Click on Save
6. Wait for system to reload and you will see an additional GST item on the left menu

Add Additional Tax Code
You are free to add additional tax codes for the tax into the system (on top of any built-in tax codes
that may already exist in the system) that fits your business logic, should you require any.

1. Click on Control Panel on the left

2. Select Taxes

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 3. Click on the Tax Codes button on the tax item

4. Click on the + button on the bottom right

5. Fill in the details
a. Code *: The short name for the tax code
b. Rate *
c. Description
d. Sale Tax / Purchase Tax *
Note: You can only turn on either one.
e. Tax Claimable *
Note: For purchase tax only.
6. Select the tax lines to include the tax code. (Malaysian GST only)
Note: You can select multiple lines.
7. Click on Save

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Update Tax Code
Only additional tax codes, not those who is built-in, can be updated.

1. Click on Control Panel on the left

2. Select Taxes

3. Click on the Tax Codes button on the tax item

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 4. View the tax code you would like to update

5. Update the details

a. Code *
b. Description
c. Sale / Purchase Tax *
Note: You can only turn on either one.
d. Tax Claimable *
Note: For purchase tax only.
6. Update the tax lines to include the tax code
7. Click on Save

Deactivate / Activate Tax Code

You can always deactivate certain tax codes, whether it is built-in or custom, if you are no longer
using them.

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 1. Click on Control Panel on the left

2. Select Taxes

3. Click on the Tax Codes button on the tax item

4. View the tax code you would like to update

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 5. Click on the activate / deactivate icon on the top right

6. Click on Save to confirm

Activate Customised Tax

If your country’s tax system is not supported in Financio, you can always activate customised tax,
with it you can manage the tax codes and tax rates manually.

1. Click on Control Panel on the left

2. Select Taxes

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 3. Click on + button on the bottom right

4. Fill in the details
a. Type *: Select Custom Tax
b. Name *: The short name for the tax. Eg. GST or VAT
c. Description
d. Agency *: The tax agency you are dealing with
e. Start Date *: Provide the date your business become tax registered and started
collecting tax
Note: The start date cannot be changed afterwards, make sure you provided the
correct date.
f. Filing Frequency *: Tell the system how frequently you do tax filing to the tax
agency, leave it as Quarterly if you are unsure
g. Reporting Method *: Leave it as Accrual Basis
5. Click on Save

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 6. Wait for system to reload and you will see an additional tax item on the left menu

Chart of Accounts
Being the core of every accounting software, two major types of accounts in chart of accounts,
Balance Sheet Accounts and Profit & Loss Accounts are given different names to make it easier to
understand for people without accounting knowledge.

Standard Name Name in Financio What is it?

Balance Sheet Accounts Accounts A list of accounts for current assets such as cash,
accounts receivable, inventory, fixed assets,
intangible assets, and liabilities such as accounts
payable.
Profit & Loss Accounts Categories A list of categories for the type of income and
expenses the business is getting. It varies greatly
depending on the nature of the business. It can be
very general as “Sales Income” or very specific as
“Mouse (#Model No) Income”.

You can always review the list of accounts and categories in the system by going to Control Panel ->
Accounts OR Categories.

Create New Account

1. Go to Control Panel

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 2. Select Accounts

3. Click on + button on the bottom right

4. Select the New Account icon above it

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 5. Fill in the details

a. Type *: Type of the account
b. Currency *
Note: Only Bank / Cash Equivalents and Credit Cards require you to specify currency,
the rest of the accounts are defaulted to your home currency.
c. Name *
d. Description
6. Click on Save

Update Account
1. Go to Control Panel

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 2. Select Accounts

3. View the account you want to update by clicking View beside it

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 4. Update the details

a. Type *: Type of the account
b. Currency *
Note: Currency is fixed and cannot be updated.
c. Name *
d. Description
5. Click on Save

Deactivate / Activate Account

You can deactivate an account if you no longer need to use it. Activate it back when you needed it
again.

1. Go to Control Panel

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 2. Select Accounts

3. View the account by clicking View beside it

4. Click on the deactivate / activate icon on the top right

5. Click on Save to confirm

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Create New Category
1. Go to Control Panel

2. Select Categories

3. Click on + button on the bottom right

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 4. Select the New Category icon above it

5. Fill in the details

a. Type *: Type of the category
b. Name *
c. Description
6. Click on Save

Update Category
1. Go to Control Panel

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 2. Select Categories

3. View the category you wanted to update by clicking View beside it

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 4. Update the details

a. Type *: Type of the category
b. Name *
c. Description
5. Click on Save

Deactivate / Activate Category

You can deactivate a category if you no longer need to use it. Activate it back when you needed it
again.

1. Go to Control Panel

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 2. Select Categories

3. View the category by clicking View beside it

4. Click on the deactivate / activate icon on the top right

5. Click on Save to confirm

Import Accounts / Categories

If you have a long list of accounts or categories to be imported into the Chart of Accounts, you can
always provide the list in an Excel file by following our file template.

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 1. Go to Control Panel

2. Select Accounts or Categories

3. Click on + button on the bottom right

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 4. Select the Import… icon above it

5. Click on the template file link to download the template file

6. (Away from Financio)

a. Open the template file and read the instructions on top
b. Put in the accounts / categories you wanted to import in the spreadsheet
c. Save the file
7. Click on Select File and upload the file you have created previously

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 8. Click on Continue

9. Review the list of accounts / categories to import

a. Uncheck Import checkbox if you wanted to skip an item
b. Double check the details
i. Type *
ii. Name
iii. Description
iv. Currency
Note: It is only applicable for accounts of type Bank / Cash Equivalents or
Credit Cards, the rest of the accounts and categories will be defaulted to
home currency.
10. Click on Import

Note on Importing Accounts / Categories

The following accounts / categories will mostly be created by the system automatically; you should
avoid importing accounts / categories of similar functions.

1. Account Receivables (All currencies)

2. Account Payables (All currencies)
3. Exchange Gain / Loss
4. Discount Given
5. Tax Accounts / Categories
a. Tax Control
b. Tax Suspense
c. Tax Expense
6. Retained Earnings

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Opening Balances
You can specify the opening balance for your accounts / categories when you are bringing in your
existing business from another accounting software. You are safe to skip this part if you are starting
a new business where you started tracking everything in Financio from the start.

You need to specify the opening balances based on the Start Date you defined in Control Panel ->
Business Settings.

Note on Updating Opening Balances

You should avoid providing opening balance for Account Payables and Account Receivables for
outstanding payables and receivables. You are advised to key in manually all the outstandings in
Sales and Purchases.

Update Opening Balances

1. Click on Control Panel on the left menu

2. Select Opening Balances

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 3. Review the opening balances

a. For accountants
i. Use the Debit / Credit columns to define the opening balances
b. For non-accountants
i. Use the Balance column to define the opening balances
c. Provide the exchange rate for the amount entered onto accounts / categories in
foreign currency
4. Make sure the debit and credit sides tally
5. Click on Save

Contacts
This is the place where you will define the list of contacts that you do business with, be it consumers
(Person) or other businesses (Business). Contacts that you sell products / services to, are called
Customers while those that you buy products / services from, are called Suppliers. A contact can be
your customer AND supplier at the same time, there’s no need to create separate contact request
for the same party.

The following transactions can be forwarded to the receiving party thru email in real-time, should
you provide their email in their contact profile, and have the option Send E-Transaction turned on.

- Purchase Orders
- Sale Quotes
- Sale Invoices
- Sale Credit Notes
- Sale Payments
- Sale Refunds

Manual Contacts
Manual contacts are contacts that you added to the system manually, you are not connected to
them on Financio like how you can forward transactions over to them via Financio Connect.
However, you can still forward transaction to them via email.

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Add New Contact (Person)
- Click on Contacts on the left menu

- Click on + button on the bottom right

- Select New Contact button right above it

- Click on the Person tab on the top

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 - Fill in the personal details

o First Name *
o Last Name
o Display Name *
Note: Automatically populated from names but you are free to override.
o Email Address
Note: Provide a valid email address so that you can forward transactions over via
email.
o Mobile No.
o Send E-Transaction: Turn on to send e-transaction via email, when a valid email
address is provided
- Provide the addresses for the person contact (Optional)

o Click on + button beside Addresses
o Fill in the address details
§ Street *
Note: Support multiple lines.
§ City
§ Postal Code *
§ State
§ Country *

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 - Provide other details

o Toggle Customer and / or Supplier
o Default Currency
o Default Payment Term
o Default Payment Method
o Note: An internal note on the contact
- Click on Save

Add New Contact (Business)

- Click on Contacts on the left menu

- Click on + button on the bottom right

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 - Select New Contact button right above it

- Click on the Business tab on the top, you are most probably already on it

- Fill in the business details

o Name *: The business name
o Registration No
o Phone No.: The general phone line of the business
o Email Address: The general mailbox for the business
o Website URL
o Send E-Transaction: Turn on to send e-transaction via email, when a valid email
address is provided
o GST Registration No
Note: Only available when Malaysian GST is activated.
- Provide the contact persons of the business. (Optional)
Note: This allows you to address to a specific person in the business on the invoice, e-
transaction will also be sent to this person when a contact person is selected on the

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 transaction.

o Click on + button beside Contact Persons
o Fill in the contact person details
§ Email Address
§ Mobile No.
§ First Name *
§ Last Name
§ Display Name *
- Provide the addresses for the business contact (Optional)

o Click on + button beside Addresses
o Fill in the address details
§ Street *
Note: Support multiple lines.
§ City
§ Postal Code *
§ State
§ Country *

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 - Provide other details

o Toggle Customer and / or Supplier
o Default Currency
o Default Payment Term
o Default Payment Method
o Note: An internal note on the contact
- Click on Save

Import Contacts
You can import multiple contacts at one shot by providing a list of contacts in an Excel file
accordingly to the provided template file.

1. Go to Contacts

2. Click on + button on the bottom right

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 3. Select the Import… icon above it

4. Click on the template file link to download the template file

5. (Away from Financio)

a. Open the template file and read the instructions on top
b. Prepare the list of contacts you wanted to import
c. Save the file

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 6. Click on Select File and upload the file you have created previously

7. Click on Continue
8. Review the list of contacts to import

a. Uncheck Import checkbox if you wanted to skip an item
b. Review and update the details
i. Company / First Name *
ii. Last Name (Person only)
iii. Customer / Supplier toggle
iv. More details by Clicking on More button
1. Contact info
2. Address
3. Contact Person (Business Only)
9. Click on Import

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Update Contact
1) Click on Contacts on the left menu

2) Locate the contact you wanted to update by clicking on View beside it

3) Update the contact details
a) For business
i) Name *: The business name
ii) Registration No.
iii) Phone No.: The general phone line of the business
iv) Email Address: The general mailbox for the business
v) Website URL
vi) Send E-Transaction: Turn on to send e-transaction via email, when a valid email address
is provided

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 vii) GST Registration No
Note: Only available when Malaysian GST is activated.

b) For person
i) First Name *
ii) Last Name
iii) Display Name *
Note: Automatically populated from names but you are free to override.
iv) Email Address
Note: Provide a valid email address so that you can forward transactions over via email.
v) Mobile No.
vi) Send E-Transaction: Turn on to send e-transaction via email, when a valid email address
is provided

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4) Update the contact persons. (Optional, Business Only)
Note: This allows you to address to a specific person in the business on the invoice, e-transaction
will also be sent to this person when a contact person is selected on the transaction.
5) Update the addresses for the contact (Optional)
6) Update other details
a) Toggle Customer and / or Supplier
b) Default Currency
c) Default Payment Term
d) Default Payment Method
e) Note: An internal note on the contact
7) Click on Save

Deactivate / Activate Contact

When you no longer work with a certain contact, and wanted to hide his record from the list, you
can choose to deactivate the contact record in the system. You can always activate it back if you
choose to work with them again.

1. Go to Contacts

2. View the contact by Clicking View beside it

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 3. Click on the deactivate / activate icon on the top right

4. Click on Save to confirm

Contacts via Financio Connect
With Financio Connect, you can connect to other people / businesses that are already on Financio
effortlessly, sending transactions over and communicating with another party is also a breeze

Adding Contact
1. Click on Contacts on the left menu

2. Click on + button on the bottom right

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 3. Select New Contact button above it

4. Click on either Business or Person tab on top, depending on the contact type you are
looking for

5. Start searching for the business / people by providing keywords under Financio Connect
label
Note: For business, search by business name or registration number. For people, search by
their name or full email address.
6. Locate for the business / people by their name, logo / profile picture and registration
number

7. Provide other details
a. Toggle Customer and / or Supplier
b. Default Currency
c. Default Payment Term
d. Default Payment Method
e. Note: An internal note on the contact.

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 8. Click on Save

9. A contact request will be sent to another party; you will be notified when they have
accepted the request

Note on Adding Contact
If the people / business you are trying to connect with rejected your request, the contact will be
automatically switched to become a manual contact record.

Incoming Contact Request

Instead of sending out contact requests, you might get an incoming contact request from your
business peer who is already on Financio. Once the connection has been established, you can start
doing business by sending transactions to each other on Financio.

- Click on the notification icon on top

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 - Locate the contact request notification and click on it

- To accept, click on Accept; To reject, click on Reject

Employees
Financio allows you to maintain a list of employees in Financio, the employee record you are adding
to the system can be either a manual record or any existing Financio user.

You are able to create Withdrawal transaction and issue Payment Voucher to any employee.

Manual Record
Add New Employee
1. Click on Employees on the left menu

2. Click on + button on the bottom right

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 3. Provide employee details

a. First Name *
b. Last Name *
c. Display Name *
d. Email Address
e. Mobile No.
4. Provide other details
a. Note: Internal note on the employee.

5. Click on Save

Update Employee
1. Click on Employees on the left menu

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 2. Click on View button on any employee record

3. Update employee details

a. First Name *
b. Last Name *
c. Display Name *
d. Email Address
e. Mobile No.
4. Update other details
a. Note: Internal note on the employee

5. Click on Save

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Deactivate / Activate Employee
1. Go to Employees

2. View the employee by Clicking View beside it

3. Click on the deactivate / activate icon on the top right

4. Click on Save to confirm

Financio User
You can add any existing Financio user as Employee in the system, the user doesn’t have to be an
existing user in your business, they can be anyone with a user account on Financio.

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Add New Employee
1. Click on Employees on the left menu

2. Click on + button on the bottom right

3. Start providing keywords under the Search label
Note: You can search by the name or full email address of the user.

4. Locate the right user on the list by clicking on the item

5. Provide other details
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 a. Note: Internal note on the employee.

6. Click on Save
7. An employee request will be sent to the user; you will be notified once the user has
accepted the request

Incoming Employee Request
Beside sending out employee request, as a Financio user, you might be getting incoming employee
request.

1. Click on the notification icon on top

2. Locate the employee request notification and click on it

3. To accept, click on Accept; To reject, click on Reject

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Products & Services
By adding a product / service item in the system, you will be able to quickly populate the item name,
description and unit price when you are selling or buying something.

An inventory product further allows you to track the quantity on hand as you buy or sell the product.
It utilises the FIFO (First-In First-Out) costing method, which means the items you bought in earlier
will be sold first.

Adding Product / Service

Non-Inventory Product / Service
- Click on Products & Services on the left menu

- Click on the + button on the right bottom

- Select New Product / Service above it

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 - Provide the product details

o Code / SKU
o Name *
- Leave Inventory Tracking off

- If you are selling the product / service

o Turn on I sell this product / service
o Provide selling info
§ Description
§ Unit Price *
Note: No currency has been assigned to the price, the currency will be
decided at the transaction level.

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 § Tax Code: The default tax code when selling this product / service
Note: It can always be overridden at transaction level.
§ Income Category *: The category for tracking the income made in selling this
product / service
- If you are buying the product / service
o Turn on I buy this product / service
o Provide buying info
§ Description
§ Unit Price *
Note: No currency has been assigned to the price, the currency will be
decided at the transaction level.
§ Tax Code: The default tax code when buying this product / service
Note: It can always be overridden at transaction level.
§ Expense Category *: The category for tracking the expenses spent on buying
this product / service

§
- Click on Save

Inventory Product
- Click on Products & Services on the left menu

- Click on the + button on the right bottom

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 - Select New Product / Service above it

- Provide the product details
o Code / SKU
o Name *
- Turn on Inventory tracking

o Select a current asset account to track the values of goods on hand
Note: You can use the build-in Inventory Account for this.
- Provide selling details

o Description
o Unit Price *
Note: No currency has been assigned to the price, the currency will be decided at the
transaction level.
o Tax Code: The default tax code when selling this product
Note: It can always be overridden at transaction level.
o Income Category *: The category for tracking the income made in selling this
product / service

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 - Provide buying details.

o Description
o Unit Price *
Note: No currency has been assigned to the price, the currency will be decided at the
transaction level.
o Tax Code: The default tax code when buying this product
Note: It can always be overridden at transaction level.
o Cost of Sales Account *: The account for tracking the cost on sold items
Note: You can use the built-in Cost of Sales account.
- Click on Save

Import Products / Services

You may import multiple products / services to the system by providing an Excel file according to the
template provided.

- Click on Products & Services on the left menu

- Click on + button on the bottom right

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 - Select Import… button above it

- Click on the template file link to download the template file

- (Away from Financio)

o Open the template file and read the instructions on top
o Prepare the list of products you wanted to import
o Save the file

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 - Click on Select File and upload the file you have created previously

- Click on Continue

- Review the list of products / services to import

o Uncheck Import checkbox if you wanted to skip an item
o Review and update the details
§ SKU
§ Name *

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 § Toggles
• Selling
• Buying
• Tracking (For Inventory)
§ More details by clicking on More button
• Inventory tracking info
• Sale info.
• Purchase info.
- Click on Import

Update Product / Service
You can always update an existing product / service, whether it is inventory or non-inventory, while
you are already started using Financio.

- Click on Products & Services on the left

- Click on View beside the product item you wanted to update

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 - Update the product details

o Code / SKU
o Name *
- Toggle Inventory tracking
Note: Once turned on and saved, it cannot be turned off.

o Select a current asset account to track the values of goods on hand
Note: You can use the build-in Inventory Account for this.
- Toggle I sell this product / service and update selling details
Note: This cannot be turned off for inventory product.
o Description
o Unit Price *
Note: No currency has been assigned to the price, the currency will be decided at the
transaction level.
o Tax Code: The default tax code when selling this product
Note: It can always be overridden at transaction level.
o Income Category *: The category for tracking the income made in selling this
product / service

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- Toggle I buy this product / service and update buying details
Note: This cannot be turned off for inventory product.

o Description
o Unit Price *
Note: No currency has been assigned to the price, the currency will be decided at the
transaction level.
o Tax Code: The default tax code when buying this product
Note: It can always be overridden at transaction level.
o For non-inventory product
§ Expense Category *: The category for tracking the expenses spent on buying
this product / service

o For inventory product
§ Cost of Sales Account *: The account for tracking the cost on sold items
Note: You can use the built-in Cost of Sales account.

- Click on Save

Note on Update Product / Service

1. Inventory tracking cannot be turned off once it has been turned on.
2. Updating inventory account, income category, expense category, cost of sales account do
not affect all previously created transactions with the product.

Deactivate / Activate Product

A product can be deactivated when it is no longer available for purchasing or selling. It can always be
reactivated back at any time.

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 - Click on Products & Services

- Click on View beside the product

- Click on the deactivate / activate button on the top right

- Click on OK to confirm

Adding Inventory Adjustment Entry
For inventory product, you can add an adjustment entry to the inventory for various reasons such as
stock loss, opening balance and etc.

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 - Click on Products & Services

- Click on the dropdown arrow beside View button and select Transactions on the inventory
product you wanted to adjust

- Click on the + button on the right bottom

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 - Provide the adjustment details

o Date *: Date for the adjustment to take place
o Adjustment Account *: The account to record the difference in value
Note: Inventory Adjustment account is selected by default.
o Mode *: Select whether you want to Increase Stock or Decrease Stock
o Quantity *
Note: Supports up to 4 decimal points.
o Unit Cost *: The cost for each 1.0000 unit (Increase Stock only)
o Note
- Click on Save

Transactions
Transactions in Financio are being grouped into 3 types: Sales, Purchases, Miscellaneous (Others)
and Taxes.

Sales & Purchases

There’s 5 types of sale transactions you can add to the system.

Type Description
Quote (Quotation) The sale form allows a prospective buyer to see what the costs be
like before actually buying it. Quotes are not posted to your Chart
of Accounts because no actual monetary transaction took place.
Invoice / Tax Invoice The actual invoice billed to the customer for buying products /
services from you.
Credit Note (CN) Adjustment made to invoice(s), reducing the amount payable by
your customer.
Payment (Official Receipt) The payment for invoice(s).
Refund Refund for excessive credits in Credit Note or Payment.

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There’s currently 3 types of purchase transactions you can add to the system.

Type Description
Purchase Order (PO) A form issued by buyer to seller, indicating the products & services
the buyer would like to buy. PO are not posted to your Chart of
Accounts because no actual monetary transaction took place.
Bill Invoice received from your vendor / supplier when you are buying
something from them.
Payment Payment for bill(s).

Create Transaction
Quote
- Click on Sales

- Click on + button on the bottom right

- Select Quote button above it

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 - Provide the details
o Customer *
o Attention: The person you wish to address to in the organisation
o Select Address (or update manually below)
o Date *
o Expiry Date: Specify an expiry date on the quote
o Quote No. *: Auto generated form no. that can be overridden
o Reference
Note: Eg. PO / SO number or etc.
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Toggle Amounts Exclusive / Inclusive of Tax
o Items *
§ Select a predefined Product for repeated sale or Account / Category for
once off transaction *
§ Name *
§ Description
§ Quantity *
Note: Supports up to 4 decimal points.
§ Unit Price *
§ Discount
Note: Support value (eg. 50) or percentage (eg. 2%).
§ Tax Code
o Summary
- Attach files

- Save
o Click Save as Draft for further revision

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 o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

Invoice
- Click on Sales

- Click on + button on the bottom right

- Select Invoice button above it

- Provide the details
o Customer *
o Attention: The person you wish to address to in the organisation
o Select Address (or update manually below)
o Payment Term *
o Date *
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 o Due Date *
Note: Automatically populated based on the payment term selected.
o Invoice No. *: Auto generated form number that can be overridden.
o Reference
Note: Eg. PO / SO / Quote number or etc.
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Toggle Amounts Exclusive / Inclusive of Tax.
o Items *
§ Select a predefined Product for repeated sale or Account / Category for
once off transaction *
§ Name *
§ Description
§ Quantity *
Note: Supports up to 4 decimal points.
§ Unit Price *
§ Discount
Note: Support value (eg. 50) or percentage (eg. 2%).
§ Tax Code
o Summary
- Attach files

- Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

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Credit Note
- Click on Sales

- Click on + button on the bottom right

- Select Credit Note button above it

- Provide the details
o Customer *
o Attention: The person you wish to address to in the organisation
o Select Address (or update manually below)
o Date *
o Credit Note No. *: Auto generated form number that can be overridden.
o Reference
Note: Eg. PO / SO / Quote number or etc.
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Toggle Amounts Exclusive / Inclusive of Tax
o Items *
§ Select a predefined Product for repeated sale or Account / Category for
once off transaction *
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 § Name *
§ Description
§ Quantity *
Note: Supports up to 4 decimal points.
§ Unit Price *
§ Discount
Note: Support value (eg. 50) or percentage (eg. 2%).
§ Tax Code
o Invoices

§ Select the invoices you wish the credit to (To reduce the value of the
invoices) and the credit amount
§ You can have excessive credits in the credit note, which can be refunded
back to the customer
o Summary
- Attach files
- Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

Payment
- Click on Sales

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 - Click on + button on the bottom right

- Select Payment button above it
- Provide the details
o Customer *
o Attention: The person you wish to address to in the organisation
o Date *
o Reference
Note: Eg. PO / SO / Quote number or etc.
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Payment Lines
§ Payment Method *
§ Deposit To *: The account to deposit into
§ Amount *
o Invoices
§ Select the invoices you wish to credit the payment to (To reduce the
outstanding of the invoices) and the payment amount
§ You can have excessive credits in the payment, which can be refunded back
to the customer

o
o Summary
- Attach files

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 - Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

Refund
- Click on Sales

- Click on + button on the bottom right

- Select Refund button above it

- Provide the details
o Customer *
o Attention: The person you wish to address to in the organisation
o Date *

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 o Reference
Note: Eg. PO / SO / Quote number or etc.
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Refund Lines
§ Payment Method *
§ Pay From *: The account to refund from
§ Amount *
o Credit Notes
§ Select the credit note you wish the refund the excessive credit and the
refund amount
o Payments
§ Select the payment you wish the refund the excessive credit and the refund
amount

o
o Summary
- Attach files

- Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

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Purchase Order
- Click on Purchases

- Click on + button on the bottom right
- Select Purchase Order button above it

- Provide the details
o Supplier *
o Attention: The person you wish to address to in the organisation
o Select Address (or update manually below)
o Date *
o Delivery Date: Specify a date for delivery
o Quote No. *: Auto generated form no. that can be overridden
o Reference
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Toggle Amounts Exclusive / Inclusive of Tax
o Items *
§ Select a predefined Product for repeated purchase or Account / Category
for once off transaction *
§ Name *
§ Description
§ Quantity *
Note: Supports up to 4 decimal points.
§ Unit Price *

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 § Discount
Note: Support value (eg. 50) or percentage (eg. 2%).
§ Tax Code
o Summary
- Attach files

- Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

Update Transaction
Transactions can be updated as long as it is not voided.

- View the transaction

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 - Review and update the details of the transaction

- Click on Save

Note
A notification will be sent to another party (the customer / supplier) if the transaction is shared via
Financio Connect.

An email will be sent to another party (the customer / supplier) if the transaction is shared via E-
Transaction.

Mark Transaction as Approved

A draft transaction needed to be mark as Approved so that it will be posted to the Chart of Accounts
as well as shared with the customer / supplier.

- View the transaction

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 - Click on the Mark as… flag icon on the top right

- Select Approved

Delete Transaction
A transaction can only be deleted while it is still in draft / pending review.

- View the transaction

- Click on the red Delete button on the top right

- Click on OK to confirm

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Void Transaction
A transaction that has been approved / accepted can no longer be deleted and can only be voided.

- View the transaction

- Click on the red Void button on the top right.

- Click on OK to confirm

Note
A notification will be sent to another party (the customer / supplier) if the transaction is shared via
Financio Connect.

An email will be sent to another party (the customer / supplier) if the transaction is shared via E-
Transaction.

Print PDF
Printing Transaction PDF
You can always use Financio to generate a PDF version of the transaction and print it out.

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 - View the transaction

- Click on the top right Print button

- A new window / tab will open with the PDF loaded

Printing Delivery Note PDF
Delivery note PDF is available with invoice created.

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 - View the transaction

- Click on the top right Print button

- Select Delivery Note from the drop down

- A new window / tab will open with the PDF loaded

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View Customer Statement
Customer statement allows you to have a summary of a customer’s transaction and payments over a
period in a single document.

- Click on Sales on the left menu

- Click on View Statement button on the bottom right

- Select the Customer

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 - Select the Start Date and the End Date

- Review the Note to be added to the Customer Statement

- Click on View

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Duplicate / Copy Transaction
You can duplicate a sale quote, invoice or credit note when you are having a similar transaction.

From sale listing

- Locate the transaction you wanted to copy

- Click on the dropdown arrow beside View

- Select Duplicate

- Review the transaction details and save

From transaction page
- View the transaction
- Click on Duplicate button on the top right

- Review the transaction details and save

Quote can also be copied to a new invoice.

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From sale listing
- Locate the quote you wanted to copy

- Click on the dropdown arrow beside View

- Select Copy to Invoice

- Review the transaction details and save

From transaction page
- View the transaction

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 - Click on Copy to Invoice button on the top right

- Review the transaction details and save

Add Internal Note to Transaction
You can add multiple internal notes to your transactions, internal notes are only shared internally
among users of your business and not for 3rd parties.

- View the transaction

- Scroll to the bottom Internal Notes section

- Type in a short note

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 - Click Send

Attach Files to Transaction
You can attach multiple files to your transactions, you can always choose to share with the receiving
party if the transaction is forwarded via E-Transaction or Financio Connect.

- View the transaction

- Scroll to the Files section

- Click on the placeholder and select files or drop files on it

- Wait for the uploading to complete

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 - If you wish to share the files with another party
o Toggle on the share button on the top left of the file

- Click Save Files

Note
Make sure changes made to the transaction is saved before clicking Save Files.

Leave Comment on Transaction

If your transaction is shared with the receiving party via E-Transaction or Financio Connect, you can
leave a comment to them in real time.

- View the transaction

- Scroll to the Messages section

- Write a message

- Click on Send

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Miscellaneous (Other Transactions)
There’s 4 types of transactions that falls under Miscellaneous, transactions not classified as sale or
purchase can be tracked in here. When everything fails to track your transaction, there’s always a
Journal you can use to record your transaction.

Type Description
Deposit Miscellaneous money coming in that usually doesn’t have an
invoice with it.
Withdrawal Money going out that usually doesn’t come with a bill, payroll
expenses can be tracked using Withdrawal. Payment Voucher can
be generated from Withdrawal transaction.
Transfer Transfer of funds between two accounts within your business.
Journal The journal entry to track your transaction when no other
transaction type can track your transaction effectively.

New Transaction
Deposit / Withdrawal
- Click on Transactions

- Click on + button on the bottom right

- Select Deposit / Withdrawal button above it

- Provide the details
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 o Payment From / To *: The payment from / to the contact or employee
o Deposit To / From *
o Payment Method *
o Reference
o Date *
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Item Lines *
§ Select Account / Category. *
§ Description *
§ Amount *
§ Tax Code
o Summary
- Attach files

- Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

Transfer
- Click on Transactions on the left menu

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 - Click on + button on the bottom right

- Select Transfer above it

- Provide the details

o From Account *: Transfer money from
o To Account *: Transfer money to
o Amount *: In the designated currency
o Date *
o Reference
o Currency (Foreign) *
Note: If transfer between different currency, choose the foreign currency.
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Summary
- Attach files

- Save
o Click Save as Draft for further revision

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 o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (where applicable)

Note

You can transfer between accounts of different currencies but one of it has to be in home currency.

Journal
- Click on Transactions on the left menu

- Click on + button on the bottom right

- Select Journal above it.

- Provide the detail
o Date *
o Reference
o Currency *
o Exchange Rate *
Note: Rate is retrieved from our partner on daily basis, required when foreign
currency is selected.
o Lines *
§ Account *
§ Description
§ Debit / Credit (Either one, in selected currency)
§ Tax Code
o Summary

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- Attach files.
- Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts and share with
the receiving party via E-Transaction or Financio Connect (Where applicable)

Update Transaction
- View the transaction

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 - Review and update the details of the transaction

- Click on Save

Delete Transaction
- View the transaction

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 - Click on the red Delete button on the top right

- Click on OK to confirm

Payment Voucher
Payment voucher PDF is available for Withdrawal record.

- View the transaction

- Click on the top right Print button

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 - A new window / tab will open with the PDF loaded

Taxes
There’s 2 types of tax transactions: Filing record, it is automatically generated by the system
whenever you created any transactions with tax of a certain period; Payment record, indicates the
payment you made / received from your tax agency, the amount should be the same as filing’s when
you are making / receiving payment in full.

Mark Filing as Filed

You can mark a filing record as Filed once the filing period is over (ie. After the last day of the filing
period). Once marked as Filed, you can proceed to download TAP file for Kastam submission and
prepare for tax payment.

- Click on Taxes / GST on the left menu

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 - View the filing record

- Click on the Mark as… flag button on the top right
- Select Filed

Download TAP (Malaysian GST)

You will be able to download the TAP to ease your submission process once the filing period is
concluded (Marked as Filed).

- Click on Taxes on the left menu

- View the filing record
- Click on the Download TAP File button on the top right

Add Payment
You will add a payment record when you are paying tax collected to your tax agency or when you
are receiving money for tax claimed.

- Click on the + (Add Tax Payment) button on the bottom right

- Provide the payment details
o Payment Method *
o Payment Account *
o Date *
o Reference
o Amount *: Positive for tax payments, negative for tax claims
o Tax Filings *
§ Review the selected filing periods and amount
§ Positive for tax payments, negative for tax claims
o Memo

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 o
- Save
o Click Save as Draft for further revision
o Click Save & Approve to post the transaction to Chart of Accounts

For Non-Users
This section is for non Financio users, they have very limited access to Financio whenever a
transaction is sent to them via email. This is what they can do:

- View the transaction

- Export transaction to PDF
- Write comments on transaction
- Attach files to transaction

View Transaction
To view the transaction, simply click on the View Online link you received via email.

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Export to PDF
- View the transaction

- Click on the Print button on the top right

Write Comment
- View the transaction
- Scroll to Messages section

- Write a message and click Send

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Attach Files
- View the transaction
- Scroll to the Files section

- Click on the placeholder and select files or drop files on it
- Wait for the uploading to complete

- Click Save Files

Financio Connect
When receiving a transaction from another party using Financio, you should review it, update the
item product / category or account, attach files (internally or shared with the sender) or leave
message to the sender, and finally, you can either void it or accept it.

Accepting a transaction will trigger a notification to the sender, notifying that you have agreed to
what has been send over.

Update Transaction
- Review the transaction

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 - Update the item lines
o Item *: Select an appropriate product / account or category
o Tax Code: Select an appropriate tax code for the line

- Click on Save

Accept Transaction
- View the transaction

- Click on the Mark as… button on the top right

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 - Select Accepted

Users
Financio is a multiple user multiple business system, which means one user can have access to
multiple businesses, while one business can have multiple users granted different level of access to
the business data.

The user who created the business will be the owner of the business account, who is also granted
admin access to the business account. The owner cannot be switched away from Admin.

There’s 3 type of user available in the system.

Type Description
User User with custom defined permissions, user cannot have access to Control
Panel.
Superuser Superuser has access to all modules & home widgets, including access to
Control Panel, but not able to manage users in the business.
Admin Admin has full access to the system, including all modules, home widgets,
Control Panel and ability to manage users.

For normal user, you will have to specify their permissions to each module explicitly, and the
permission comes in 4 levels.

Level Description
None No access to the module.
View Only User is able to view all data available in the module, but not
modifying it.
View + Update / Delete User can view and update (including delete) all data in the module.
View + Update + Approve User can view, update, delete data in the module as well as
approving transaction.

Invite User
You can invite a user and give them access to your business account, whether they are already on
Financio or not.

To invite existing Financio, you will have to search for the user by their name or full email address.
To invite a new user to Financio as well as granting access to the business account, you will need to
provide their email address and name.

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Existing User on Financio
- Click on Control Panel on the left menu

- Select Users

- Click on the + button on the bottom right to invite people

- Start typing keywords (name, full email address) in Search People field

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 - Select the matching user

- Update the Type
- Review and update the permission settings (User only)

- Click on Invite

- Wait for the user to accept

Invite New User

- Click on Control Panel on the left menu

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 - Select Users

- Click on the + button on the bottom right to invite people

- Provide the details
o Email Address *
o First Name *
o Last Name *

- Update the Type

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 - Review and update the permission settings (User only)

- Click on Invite

- Wait for the user to receive email, accept by clicking on the link in the email and create their
user account

Update User
You can update a user’s type and the permission granted to the user. However, you are not allowed
to change the type if the user is the owner of the business account.

- Click on Control Panel

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 - Select Users

- Locate the user you would like to edit the permission settings
- Click on View

- Update the Type

- Review and update the permission settings (User only)
- Click on Save

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Delete User
You can always remove a user from your business as long as it is not the owner of the business.
Removed user will lose access to the business immediately.

- Click on Control Panel on the left menu

- Select Users

- Locate the user you would like to remove

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 - Click on the arrow beside View

- Select Delete

- Click on OK to confirm

Note
Deleting user here doesn’t remove the user account from Financio, only user access to the business
is removed, the user still has the ability to login, access or create other businesses.

Managing Subscriptions
You can manage the subscription for your business in Subscription Centre, such as reviewing the
plan, expiry date, subscribe to premium and view the transactions related to your subscription.

Premium subscription will be switched to forever free plan on expiry date if the renewal mode is off
(meaning no active payment card info is captured). You can always subscribe by providing a valid
payment information, payment will be processed immediately if you are not in premium mode.

To Subscribe
- Click on Control Panel

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 - Select Subscription Centre

- Click on the Subscribe button on the top right

- Choose a billing cycle: Monthly or Annually
Note: Annually gives you 17% discount or 2 months free.

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 - Provide the payment information

o Card Number *
o Expiration Date *
o CVV *
- Review the amount and the first payment date
- Click Subscribe
- Make sure the Renewal is now On

- You will receive an email upon any payment processed (You only receive email right after if
payment is processed immediately)

Cancel Subscription
- Click on Control Panel

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 - Select Subscription Centre

- Click on the Cancel button on the top right

- Review the final expiry date of your premium subscription and confirm by clicking Cancel

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