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Far Eastern University Manila

Institute of Accounts, Business and Finance

In Partial Fulfillment

Of the Course Requirement in

Production & Operations (PRDN & OPRN)

Section 15 / WS / 12:00-1:30

Presented to:

Prof. Melvin V. Moraga

Presented by:

De Guzman, Patricia Kaye M.

Donato, Jasmin Aubrey M.

Madaya,, Mohaimen A.

Madrio, Trisha Ramine P.

Martin, Mark Joshua V.

Mendoza, Jason
COLLABORATIVE LEARNING ACTIVITY 1

1. Briefly describe sugar production, from raw sugar to finished fine sugar.

The Refinery uses the carbonation process for Raw Sugar purification. Its operations are
controlled by D.C.S. (Distributed Control System) through a central control room. Raw sugar is
refined through the following steps: melting, carbonization, filtration, decolorization, evaporation,
crystallization, refining, and lastly recovery.

2. Briefly describe the quality assurance efforts the company makes.

A quality assurance effort shows the output of the organization that will implement the description of
the company succession. Al Khaleej Sugar believes that meeting the highest of quality standards
is not an option, it's an absolute must. The company’s commitment in producing quality products
follows these guidelines:

 Being one of the world's leading sugar refineries


 Operating in a harmonious environment
 Work towards exceeding world-class benchmarks
 Consistently sustaining a professional approach to business
 Following the 'Quality Management System' as a basis for quality system
 Continuously reviewing the process frameworks in order to achieve Quality Objectives
 Ensuring that the 'Quality Management System' is the responsibility of all Al Khaleej
Sugar employees

3. Where would you place sugar production in the product-process spectrum?

In the process, sugar production would be low a low-variety, high volume operation, thus making it a
continuous process.

4. What improvements (at least three) can you suggest for the refinery?

 Continuous improvement to improve meet customer’s expectations.


 Expansion
 Process installation
5. What lessons that similar companies in the Philippines could learn from this
situation? (At least three)

 Similar companies from the Philippines can start by incorporating strategic quality
assessments and controls that would help them maintain the authenticity of the product
without sacrificing so much from the cost. It is imperative that companies in this industry
learn how to do a cost-benefit analysis so that they will be able to improve their
operations without incurring much of a hefty cost.

 The second one is to place their location strategically. The location must be in
accordance with the weather ideal for growing sugar canes so that there won't be any
additional costs from shipping their raw materials into the factory. It will save the
company's time and resources.

 Last but not the least, the companies need to have a reliable forecast of the demand that
its customers may incur in the following periods. Supplies must not fall at least 10%
above the breakeven point so the company can maximize their profit for the operating
period.

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