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    Social Skills and Etiquette

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    Ajay Mallavarapu
    1. The document discusses social skills and etiquette, including how to greet others, listen actively, interact positively in groups, keep good table manners, use proper phone etiquette, and maintain good grooming habits. 2. Specific social skills mentioned include making eye contact, using facial expressions and energy in your voice when greeting others, and addressing adults formally by name. 3. Etiquette tips provided include keeping elbows off the table, opening doors for others, saying please and thank you, and using proper handshake technique.

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    © All Rights Reserved
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    Social Skills and Etiquette

    Uploaded by

    Ajay Mallavarapu
    242 views16 pages
    1. The document discusses social skills and etiquette, including how to greet others, listen actively, interact positively in groups, keep good table manners, use proper phone etiquette, and maintain good grooming habits. 2. Specific social skills mentioned include making eye contact, using facial expressions and energy in your voice when greeting others, and addressing adults formally by name. 3. Etiquette tips provided include keeping elbows off the table, opening doors for others, saying please and thank you, and using proper handshake technique.

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    Social Skills and Etiquette

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    1. The document discusses social skills and etiquette, including how to greet others, listen actively, interact positively in groups, keep good table manners, use proper phone etiquette, and maintain good grooming habits. 2. Specific social skills mentioned include making eye contact, using facial expressions and energy in your voice when greeting others, and addressing adults formally by name. 3. Etiquette tips provided include keeping elbows off the table, opening doors for others, saying please and thank you, and using proper handshake technique.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    242 views16 pages

    Social Skills and Etiquette

    Uploaded by

    Ajay Mallavarapu
    1. The document discusses social skills and etiquette, including how to greet others, listen actively, interact positively in groups, keep good table manners, use proper phone etiquette, and maintain good grooming habits. 2. Specific social skills mentioned include making eye contact, using facial expressions and energy in your voice when greeting others, and addressing adults formally by name. 3. Etiquette tips provided include keeping elbows off the table, opening doors for others, saying please and thank you, and using proper handshake technique.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 16

    P R E S E N TAT I O N Social Skills & Etiquette

    |2|
    OVERVIEW
    1 Personal skills and manners needed to create a
    great impression as well as professionally interact
    and communicate with others

    2 How to apply personal and professional skills and


    manners in different situations and settings

    |3|
    WHAT ARE…Social Skills?
    Providing a warm greeting
    Showing
    Listening when someone interest in
    is talking to you what others
    are saying
    Interacting positively in
    a group setting

    |4|
    WHAT IS…Etiquette?
    Keeping elbows off the table

    Opening doors for other people


    Saying
    “Please”
    Chewing food with your mouth
    and
    closed
    “Thank You”

    |5|
    It’s all about
    FIRST IMPRESSIONS
    Provide a warm welcome…
    Eye contact It takes 43
    muscles to
    Facial expressions frown and only
    17 to smile…
    Energy in your voice

    Polite greeting

    |6|
    THE NAME GAME
    Always address adults by their formal name…
    “Good afternoon Mr. Jones”

    Try to use a person’s name throughout the


    discussion

    |7|
    Five steps to a
    “LEVEL 10” HANDSHAKE
    1 Use your right hand

    2 Make sure your hand is


    dry and clean

    Press your “web” against the


    3 other person’s “web”

    4 Grasp firmly, pump 2 – 3 times, then release

    5 Shake with confidence

    |8|
    SMALL COURTESIES
    Entering through a door as Remember to
    people are exiting
    slow down
    Entering an elevator or and be aware of
    subway train your surroundings

    Before being seated at a


    restaurant dining table
    TELEPHONE ETIQUETTE
    Good morning / hello /
    good evening

    Thank you for calling

    Answer with a big smile

    Take a complete message, repeat


    for accuracy

    Thank the caller


    What about CELL PHONES?
    1 Keep it on “SILENT” at school,
    at the movies or anywhere it
    could disturb others

    2 If it rings by accident, apologize


    and promptly turn it OFF
    GROOMING
    1 People should notice YOU

    2 Good personal hygiene

    3 Clean nails and freshen polish

    4 Wear clothes that are cleaned


    and pressed

    5 Look in the mirror

    6 Remember posture
    TABLE ETIQUETTE –
    DOs and DON’Ts

    Do wash hands before


    eating

    Do fold the napkin on


    your lap
    TABLE ETIQUETTE –
    DOs and DON’Ts
    Do eat small amounts

    Do eat with mouth closed

    Do place hands in lap when not eating

    Don’t place elbows on the table

    Don’t place used cutlery on the table cloth


    |2|
    THANK YOU!

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